Quality Assurance Administrator

Quality Assurance Administrator - Underwriting Operations Salary: 35,000 - 38,000

Based in London

Remote or Hybrid

A global data and AI company are looking for a Quality Assurance Administrator within underwriting operations. The Quality Assurance Administrator will support underwriting teams within the London insurance market, covering both Company Market and Lloyd's Syndicate environments. Looking for experience in underwriting operations or insurance administration who is looking to build deeper exposure to London Market processes, systems, and lines of business. You will work closely with underwriters, onshore operations colleagues, and offshore support teams to ensure risks are set up accurately, queries are resolved efficiently, and operational standards are maintained.

Key Responsibilities

• Provide day-to-day administrative and operational support to underwriting teams across multiple lines of business
• Support the processing of risk set-ups, endorsements, renewals, and policy documentation, ensuring accuracy and timeliness
• Act as a point of contact for offshore underwriting support teams, helping to resolve queries and clarify instructions
• Assist in ensuring tasks are completed in line with agreed SLAs and operating procedures
• Liaise with underwriters and operations colleagues to support smooth workflow and reduce delays
• Maintain consistent operating standards across Company Market and Lloyd's Syndicate environments
• Support underwriting teams across lines of business including Marine, Financial Institutions, Aviation, Property, Cargo, and T&L
• Help keep process documentation and knowledge materials up to date.

Skills Experience Required

• Experience in underwriting operations, insurance administration, or a similar support role within the London Speciality Insurance Market.
• Understanding of Company Market and/or Lloyd's environments
• Experience of using systems such as Eclipse, PPL, Whitespace or similar
• Understanding of the policy lifecycle (submissions, endorsements, renewals)
• Comfortable working in a structured, process-driven environment

Benefits include:

• Annual Leave - 22 days. Sick Leave - 10 days + statutory leave entitlement + Public Holidays
• Pension 4.5% (default) or 6% (enhanced) matching contributions
• Critical Illness Cover
• Life Assurance Cover - 4 x salary
• Private Medical Cover for employee, spouse and children (which includes elementary Dental & Optician cover too)
• Salary Sacrifice Scheme towards Child Care Vouchers
• Employer Auto-enrolment Pension Scheme
• Bonus up to 5% based on performance paid in March
• Employees are eligible to purchase stock as part of our Employee Stock Purchase Plan
• Everyday financial well-being solutions
• The role can be hybrid working in London or working remotely, whatever is preferred

If you are an experienced Insurance Administrator, apply today

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.