Sales Executive

Temporary to Perm Sales Executive - £12.21 per hour + commission

We are pleased to be working with a friendly and established company based in Romsey which is looking for a Temporary Sales Advisor depending on business demands.

This role will involve providing customers with help . Full training and support will be provided and the hours will be 9-5.30 Monday to Friday.

Key Responsibilities:

• Upselling and cross selling on every opportunity presented in order to increase revenue
• Identify and maximise bookings opportunities through fact finding/service and vehicle detail checking and, where appropriate, use special promotions to secure returning customers bookings
• Use your high standards of service skills to influence customers to make bookings decisions in advance of dates required
• Support customers with all of their motor related needs by using in depth product knowledge to best present the services available and maximise different booking opportunities
• Place customer bookings and resolve all customer enquiries at first point of contact efficiently
• Record all customer contact details by telephone using a variety of client systems adhering to mandatory compliance regulations ensuring accuracy and attention to detail at all times
• Predominantly inbound calls but warm dialling to outbound customers is also a key part of the success of this role
• Embrace Company core values for respect and equality for all those we come in to contact with and provide world class service at all times
• Take ownership of personal development and performance
• Vital to work as a team in a fast paced target driven environment whilst also taking responsibility for your own self-management and work ethic

Free parking is provided, and the company is a 5 minute walk from the Romsey train station.

Person specification:

• Sales experience gained within a call centre environment or from other sales roles preferable but not essential
• Confident and able to communicate effectively
• Target and results driven and able to close a sale plus objection handling skills
• Work as part of a team, support colleagues and promote a positive team spirit
• Passion for people and customer service
• Good IT skills including use of e-mail and Microsoft products
• Punctual, flexible and reliable

Development:

• Full support and ongoing training from our coaching and training teams
• Internal progression though our structured grades with continual development tailored to your needs by our coaching and training managers
• We actively promote from within, supporting staff to be our next team leaders, coaches and managers

Hours:
• Full time 40 Hours a week - 5 days a week including Saturday working - flexible shifts to be discussed at interview.