The Work Shop Resourcing Ltd

Client Sales Coordinator Office based Monday to Friday Full-Time or Part-Time (in everyday) 27.5 days Holiday Official Close down for one week in August Flexi-time, Pension, Company Events Are you currently looking for a fast paced, interesting and busy new role working for a well established, family run business in Fordingbridge. The role will involve working to support the business across various UK wide construction projects to ensure delivery is on time, within agreed cost and of the correct quality standard Duties will include:- Client Sales Coordinator Coordinating and liaising with clients, architects, planners and various other professionals Setting up new projects, reviewing and checking information and working closely with project consultants. Gathering and collating all necessary information from clients as required Organise site visits and meetings and collate supporting material requited by the project consultant to attend a site Prepare relevant MS Word report templates for Project Consultants Accurately Proofread and cross reference reports / documents and plans Managing on-going, non-technical communications, responding to initial queries from clients and updating project activity records. Transmitting final reports / documentation and plans to clients when signed off/instructed by consultants. Preparing and issuing invoices to clients Answering the telephone, assisting callers where possible, directing calls as appropriate to colleagues and taking accurate messages Assisting Officer Manager / Senior Administrator with general administrative tasks as requested when workloads permit or require Your Background as Client Sales Coordinator: IT competency in MS Word and Excel, database experience would be useful. Excellent verbal and written communication skills, a flexible, friendly, positive, proactive and solution driven approach are essential. An ability to remain calm, strong organisational skills and an eye for detail are all essential skills to succeed in this role. Experience within a similar role is preferred, but the company is happy to invest and train someone with the right aptitude and encourage training of new or improvement of existing relevant skills. Salary is 30,000- 32,000 per annum pro rata 25 days holiday plus banks Free Parking Scheduling, Coordination, Organisation, Excel, Database, Administrator, Proactive, Reports, Commercial, Excel

Are you immediately available and able to start a new, temp to perm, full-time role? We have a fantastic opportunity to be a part of one of the most renowned brands in the UK, in a fun and friendly office environment! Our fantastic client based in Ringwood requires a number of Customer Service Consultants to start in September, working on behalf of their Luxury Chocolate Campaign on the run up to Christmas. Full office based training is provided in Ringwood but hybrid is available after you are at full competency. Don't have any office based experience? Not a problem! This is a great opportunity for candidates from Retail, Hospitality or Care backgrounds, looking to gain some office based experience. All backgrounds will be considered as long as you are polite, enthusiastic and enjoy dealing with people! Skills and Requirements of Customer Service Consultant: Excellent communication skills Excellent customer service skills Passion, energy and aspiration in line with Hotel Chocolat brand and values Empathy with a desire to offer resolution and 100% happiness to all our customers A natural ability to build rapport whilst working from call guide A natural ability to listen and communicate Self-Motivated and with an acceptance of responsibility got achieving personal targets and KPI s A Confident and professional manner Full training will be provided along with lots of great benefits including free chocolate and free parking! This will be 8 hours shifts, 40 hours per week. Shifts will be Monday to Friday between 8.30am and 8pm, Saturday 8:30am to 5pm, Sunday 9am to 5pm. May also include seasonal peak opening times. £12.80 per hour plus monthly bonus. This is paid weekly

Are you a qualified Management Accountant looking for a high-impact role in a growing business? The Management Accountant will take ownership of the company s financial management, reporting, and control environment. Acting as a member of the leadership team, the role will provide hands-on accounting, whilst working with the directors to develop reporting processes. These will enable improved efficiency, cost management, growth and increased profitability. The Management Accountant role suits a qualified CIMA, ACA or an ACCA professional who is confident managing a small team, comfortable working closely with senior leadership, and keen to contribute to real business transformation. The Role of Management Accountant: • Lead the company's financial management, including budgeting, forecasting, cash flow, and the preparation of accurate monthly and year-end financial reports. • Ensure compliance with UK accounting standards, VAT, PAYE, HMRC regulations, and oversee the annual statutory audit process. • Provide strategic financial insight, modelling, pricing, margin analysis, and commercial support to inform business planning and decision-making. • Manage cash flow, working capital, banking relationships, and funding to optimise business performance and liquidity. • Strengthen financial controls, enhance accounting and ERP systems, and drive process improvements to improve efficiency, scalability, and profitability. • Lead, mentor, and develop the finance team while working with HR to oversee payroll processes and continuous system improvements. • Foster a culture of accountability and continuous improvement by supporting cross-functional teams with financial guidance, training, and business awareness. Key competencies of the Management Accountant: • CIMA, ACA or an ACCA qualified (newly qualified considered) • Proven experience as a Management Accountant. • Strong technical accounting knowledge and understanding of UK GAAP and Corporation Tax. • Proficient in accounting and ERP systems. • Strong Excel and financial modelling skills. • Commercially aware with strong analytical and problem-solving skills. • High attention to detail with the ability to work in a hands-on, fast-paced environment. • Strong leadership and communication skills • Team player with a collaborative approach Performance Indicators of the Management Accountant: • Accuracy and timeliness of management reporting • Improvement in cashflow and working capital • Strength and compliance of financial controls • Contribution to margin improvement and cost efficiency • Successful audit outcomes and stakeholder satisfaction If you're a qualified Management Accountant ready to take on a varied, busy role with genuine scope to make an impact, we'd love to hear from you.

Our prestigious client based in modern spacious offices in Poole is looking for a Credit Controller to join the busy office-based Finance team. This is initially for a 3-month short term contract with the potential to go permanent. Purpose of Credit Controller role: Effectively manage and control debts. Responsible for collecting invoices and ensure that credit given to customers is monitored whilst providing excellent customer service. Job Responsibilities for Credit Controller: Act as a main point of contact for customer account queries Reconciliation, managing customer portals and integration Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits, considering previous history, credit agency and trade references and other relevant sources of information Effectively review, manage and collect customer accounts, prioritising to maximise cash flow whilst minimising risk exposure (bad debts) Resolve invoice and payment queries promptly and efficiently Produce and distribute customer statements of account. Produce and distribute customer overdue/reminder letters Produce and circulate weekly and ad hoc on stop, credit hold status and other reports. Proactive management of new accounts and high value invoices Build effective relationships with customers and internal contacts. Prepare month end consolidated invoices. Escalate significant issues/concerns as necessary You must have previous experience working within a busy Credit Control team and be available for an immediate to 1 week start. Contract type: 3 Month Fixed Term Potential to go Perm Hours: 40 hours per week / Office based Monday-Friday 8am-5pm Credit Control, Credit Controller, Finance, Poole, Invoice

Our prestigious client based in modern spacious offices in Poole is looking for a Maintenance Project Manager to join the busy office-based team. We re looking for an experienced Project Manager to join our office-based Cruise division, supporting our Cruise ship maintenance team. What you will be doing as the Project Manager: This role is responsible for ensuring that the CBN product presents and continually performs well on all client vessels. Duties of the Project Manager: Line management of engineering team, ensuring they have the skills, capability, equipment and qualifications to perform their duties. Manage all travel and accommodation requirements for the engineering team, ensuring sufficient time allocated for breaks and time in lieu (accurately recorded). Ensure the service and maintenance programme is scheduled is planned effectively in agreement with the client. Develop and implement a maintenance reporting structure ensuring full visibility and transparency on issues to be resolved. Create and maintain mechanisms for effective follow-ups to ensure timely delivery and accountability. Visit completed installations to handover to maintenance team, introducing the team and ensuring client contacts are satisfied with final installation before handover. Manage CBN email inbox and be responsible for communication with assigned vessels. Record any issues on the issues log, using the RAG process and take ownership of issues through to resolution. Build and communicate project plans with key milestones for each onboarding, ensuring stakeholder alignment. Provide weekly progress updates internally and externally, flagging risks and proposing solutions. Prepare monthly customer reports, including engineer visit summaries, usage analysis, and cost breakdowns. Update and maintain the budget tracker following each service visit. Analyse KPI data and feedback to identify opportunities for service improvement (ie. maintenance cost per passenger, customer NPS.) What s in it for you as a Project Manager: Monthly profit share bonus scheme Free onsite parking Perks at Work scheme Tuck shop snacks and free lunch every Friday Cycle to Work scheme Subsidised workplace massage Eye care reimbursement Employee assistance programme (EAP) Company social and corporate events You must have previous experience working within a busy team. Maintenance Project Manager Salary: £50-55k Contract type: Permanent Hours: 40 hours per week Location: Office based. Must be available for occasional out of hours working. Occasional travel to partners, our warehouses and customer vessels Poole, Project manager, Project management, maintenance, scheduling

We are pleased to be working with an established company based in Southampton who are looking to recruit a Compliance Officer to join their friendly team. This role is responsible for ensuring the business achieves and sustains compliance with BRC Food Safety and ISO standards. Key Responsibilities of Compliance Officer: Ensure full compliance with relevant legislation and industry standards Plan, conduct, and manage internal and external audits Maintain documentation, policies, and procedures in line with best practice Liaise with regulatory bodies and external auditors Ideal Compliance Officer: Proven experience in a compliance role. Strong working knowledge of BRC standards and ISO frameworks Experience managing audits and certification processes Desirable: Lead Auditor qualification (ISO or BRC) This role can be available as either a full time or part time opportunity Our client offers a competitive salary with a great benefits package. The company offer opportunity for development with a supportive and collaborative working environment. If this role seems like to good fit for you, please apply now and get in touch! IOSH, ISO90001, Compliance, Audit, Manufacturing, Food Production, BRC, Southampton

We re looking for Purchasing Administrator/Procurement to join our office-based Purchasing/Procurement team in Poole. Our client is a fast-paced, global solutions provider famous for their fantastic customer service and end-to-end solutions - they help customers stay ahead in an ever-changing world. Due to their continued growth in the Cruise sector, they are looking for a Purchasing Administrator to join their forward-thinking team and help shape the future of their supplier partnerships, own-brand growth, and sustainability goals. What you will be doing as Purchasing Administrator/Procurement: Manage all administration and data pulling required relating to allocated projects as well as setting up smart sheet trackers to monitor progress. Chasing Rebates through and setting up annual tracker. Maintain strong relationships with Suppliers and support with prep for supplier meeting and QBR s. Product alternative suggestions for sales team, including spec and price evaluation. Price file management, analysis and importing as well as investigation of price discrepancies. Log and track team savings as well as update team via Bloom. Ensure project costs are logged and pro forma invoices managed effectively Manage new supplier set ups as relating to projects. Utilise Arcus system to input and monitor tenders, audits, supplier information and ESG information as necessary. Maintain Core Range Planners and endure Data has updated PIM (product information management). Manage all project product set ups on system. Support the audit and ESG process, provide and chase information as required. Support tender sourcing by collating information gathered by the team. Check for savings making sure they are logged and captured on system. FR & Arc clothing compliance, ensure DOC s, Certification are up to date and published and available on PIM. Work with the team to learn and continually develop technical skills (eg. Measuring, specifications, size charts). What s in it for you as the Purchasing Administrator/Procurement: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay & Free onsite parking Perks at Work scheme Unlimited tuck shop snacks & Free lunch every Friday Complementary Birthday vouchers Subsidised workplace massage Eye vouchers Employee assistance programme (EAP) Are you a successful Purchasing Administrator/Procurement looking for a new challenge with in an organisation that is growing in a stable sector of Cruise based in Poole with parking? Please do give us a call today to discuss this amazing opportunity! Purchasing, Procurement, Buying, Projects Administrator, Cruise, Hygiene, Work Wear, Janitorial, Paper, FMCG, Product, Hospitality, Leisure, Retail, Catering products, Poole

Are you an experienced Sales Administrator looking for a role in a fast paced environment? Do you want to work for a leading distributor of affordable network accessories who supply domestic and international customers with optical network transceivers, fibre optic cabling, rackmounts, memory and many other accessories for networks and servers? Role and responsibilities for Sales Support Administrator: Processing orders accurately Preparation & shipping Preparing quotations Administering special negotiations Answering inbound calls Assisting customers with configuration advice & pricing Assisting Sales account manager quote/order/call overflow Monitoring and following up quotes Relaying daily shipping and back-order status by phone or email Assist with stock management Chasing back orders and providing information to customers Responsible for POD s and courier issues Support marketing campaigns Communicate effectively with our suppliers and producing reports upon request monthly/weekly/biweekly Knowledge and understanding of products and new technologies Support research activities The ideal candidate for Sales Support Administrator: Excellent analytical skills & high level of attention to detail To work and follow all operational procedures Excellent MS office skills including Excel, outlook, word To participate in all operations meetings and sales meeting if required Punctuality and professionalism Sales Administrator Bournemouth BH1 Salary £26,000 Monday - Friday 9am - 5pm

Our client, a well-established company located near Romsey, is looking for an experienced and proactive Buyer to join their team. This is an excellent opportunity for someone with strong procurement experience who can manage supplier relationships and ensure smooth operations. Key Duties of the Buyer: Source, evaluate, and select suppliers to ensure competitive pricing and quality standards. Negotiate contracts, terms, and conditions with suppliers to achieve the best value for the company. Raise and manage purchase orders from initiation to delivery, ensuring accuracy and timely processing. Monitor stock levels and collaborate with internal teams to forecast procurement needs. Maintain accurate records of supplier performance, costs, and delivery schedules. Resolve supply chain issues and address discrepancies with suppliers proactively. Key Skills & Competencies of the Buyer: Previous experience in a procurement or buyer role. Excellent negotiation and interpersonal skills. Excellent communication and relationship building skills. Highly organised with exceptional attention to detail. Strong analytical thinking and problem solving capability. Self motivated, proactive, and confident working independently. Dependable, results driven, and committed to meeting deadlines. Full UK driving licence and access to own transport. Candidates with a background in procurement and purchasing are strongly encouraged to apply. If you would like to hear more about this exciting buyer opportunity and make your mark in a fast-paced, ethical, and growing business, please APPLY NOW!

We are pleased to be working with an established company based in Southampton who are looking to recruit a Health, Safety & Compliance Manager to join their friendly team. This role is responsible for ensuring the business maintains the highest standards of health & safety, while achieving and sustaining compliance with BRC Food Safety and ISO standards. You will play a key role in driving a strong safety culture, leading audits, and ensuring all processes meet regulatory and certification requirements. Ideal candidate for the Health, Safety & Compliance Manager: Experience within manufacturing / food production / etc. Lead Auditor qualification (ISO or BRC) Experience implementing or improving management systems Key Responsibilities for Health, Safety & Compliance Manager: Manage and continuously improve the company s Health & Safety systems and culture Ensure full compliance with relevant legislation and industry standards Lead and maintain BRC accreditation and ISO standards (e.g. ISO 9001) Plan, conduct, and manage internal and external audits Investigate incidents, identify root causes, and implement corrective actions Deliver training and guidance to staff on H&S and compliance matters Maintain documentation, policies, and procedures in line with best practice Liaise with regulatory bodies and external auditors Ideal experience of Health, Safety & Compliance Manager: Proven experience in a Health & Safety and compliance role Strong working knowledge of BRC standards and ISO frameworks Experience managing audits and certification processes NEBOSH qualification (or equivalent) preferred Excellent attention to detail and organisational skills Confident communicator with the ability to influence at all levels Proactive, hands-on approach with strong problem-solving ability Our client offers a competitive salary with a great benefits package. The company offers opportunity for development with a supportive and collaborative working environment. If this role seems like to good fit for you, please apply now and get in touch! IOSH, NEBOSH, ISO90001, Compliance, Audit, Health and Safety, Manufacturing, Food Production, BRC, Southampton

We are currently working with a well-established client based in Romsey who are looking for an experienced and detail-oriented Architectural Technician to join their Planning team. The successful Architectural Technician will contribute to the design and development of a wide range of housing projects at all stages of design from master-planning through to detailed design, combining architecture and urban design. Key responsibilities of the Architectural Technician To work closely with architects and design team to create innovative and sustainable housing developments Provide input at various stages of the design process from feasibility layouts through to planning applications. Prepare full, outline and reserved matters planning application packs, including drawings, 3D visualisations and graphic outputs. Ensure that projects meet the needs of clients and the community. Develop over time and provide increasing inputs to design and the project process Key attributes of the Architectural Technician Minimum of 2 years (UK based) experience working on residential/mixed-use projects for developer clients and national housebuilders A keen interest in residential design and placemaking Good visualisation and graphic skills (Adobe Creative Cloud, Sketch-Up) Working knowledge of AutoCAD and REVIT Excellent written and verbal communication skills Strong attention to detail and ability to manage multiple tasks simultaneously. Package and benefits of the Architectural Technician £34K annual salary depending on experience Continuing Professional Development programme and opportunity for progression Hybrid work option is available 21 days holidays plus bank holidays and Christmas week Company pension scheme and modern offices Eyecare and employee retail discount scheme Regular social events Free on-site parking If you would like to further your career and make your mark in a fast-paced, dynamic and growing company, please APPLY NOW!

Our prestigious client based in modern spacious offices in Poole is looking for a Maintenance Project Manager to join the busy office-based team. We re looking for an experienced Project Manager to join our office-based Cruise division, supporting our Cruise ship maintenance team. What you will be doing as the Project Manager: This role is responsible for ensuring that the CBN product presents and continually performs well on all client vessels. Duties of the Project Manager: Line management of engineering team, ensuring they have the skills, capability, equipment and qualifications to perform their duties. Manage all travel and accommodation requirements for the engineering team, ensuring sufficient time allocated for breaks and time in lieu (accurately recorded). Ensure the service and maintenance programme is scheduled is planned effectively in agreement with the client. Develop and implement a maintenance reporting structure ensuring full visibility and transparency on issues to be resolved. Create and maintain mechanisms for effective follow-ups to ensure timely delivery and accountability. Visit completed installations to handover to maintenance team, introducing the team and ensuring client contacts are satisfied with final installation before handover. Manage CBN email inbox and be responsible for communication with assigned vessels. Record any issues on the issues log, using the RAG process and take ownership of issues through to resolution. Build and communicate project plans with key milestones for each onboarding, ensuring stakeholder alignment. Provide weekly progress updates internally and externally, flagging risks and proposing solutions. Prepare monthly customer reports, including engineer visit summaries, usage analysis, and cost breakdowns. Update and maintain the budget tracker following each service visit. Analyse KPI data and feedback to identify opportunities for service improvement (ie. maintenance cost per passenger, customer NPS.) What s in it for you as a Project Manager: Monthly profit share bonus scheme Free onsite parking Perks at Work scheme Tuck shop snacks and free lunch every Friday Cycle to Work scheme Subsidised workplace massage Eye care reimbursement Employee assistance programme (EAP) Company social and corporate events You must have previous experience working within a busy team. Maintenance Project Manager Salary: £50-55k Contract type: Permanent Hours: 40 hours per week Location: Office based. Must be available for occasional out of hours working. Occasional travel to partners, our warehouses and customer vessels Poole, Project manager, Project management, maintenance, scheduling

We are looking for a Client Relationship Manager (Subject Matter Expert) to act as an industry expert within various product ranges, offering consultancy and expertise as a way of adding value to the client. The purpose of the Client Relationship Manager role is to grow accounts in both revenue and profitability through a diverse range of activities and developing relationships with both customers and suppliers. Job Role of Client Relationship Manager: Accountable for building and managing relationships with internal customers and external customers such as non-commercial relationships (hotel operations, health and safety, public health, housekeeping). Accountable for nurturing an account to ensure it grows to its full potential. Work closely with clients to ensure involvement with their strategic planning and how we can support. A good working knowledge of product creation & delivery, change control, product definition and change management processes. Excellent communication and interpersonal skills, with influencing and engagement skills Working closely with the internal account support to ensure customer expectations are met and products are delivered on time. Influence the direction of accounts you look and after and proactively engage with the client to decide on the appropriate range of products they require. Research sufficiently to enable you to act as the industry expert, thereby offering clients consultation on relevant products and processes. Proactively work with colleagues internally and with clients to improve the profitability of their accounts. Interrogate client accounts, conducting regular reviews of pricing and opportunities for margin growth and price increases. Source products in response to clients requests and use this information to anticipate future needs. Ability to calmly deal with client queries and concerns with high levels of professionalism and creatively, providing solutions to their problems. Skills & experience of Client Relationship Manager: B2B or B2C sales and customer management experience Experience within the leisure, retail and/or hospitality industry preferred. Demonstrable experience building and developing profitable long term customer relationships Strong commercial acumen (ability to analyse and interpret data leading to additional business opportunities and wins) Appetite to develop both product and industry knowledge Ability to build strong relationships with both customers and colleagues Experienced negotiator able to manage discussions with a win/win achieved each time What s in it for you as Client Relationship Manager: Modern open plan office and Free onsite parking Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Perks at Work scheme Tuck shop snacks / Free lunch every Friday Complementary Birthday vouchers Subsidised workplace massage Eye care vouchers Employee Assistance Programme (EAP) Company social and corporate events

Our prestigious client based in modern spacious offices in Poole is looking for a Customer Service Executive to join the busy office-based team. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. If you are a candidate with great customer service skills, and has experience with a B2B environment, this role would be ideal for you! What you will be doing as Customer Service Executive: - B2B Handle inbound and outbound customer service calls, resolving queries relating to orders, deliveries, PODs, and returns, typically B2B Maintain accurate records of all customer interactions (including calls, emails, tasks, and complaints) within the company CRM Manage and resolve customer complaints to a satisfactory outcome, ensuring a positive client experience throughout Provide proactive telephone account management, identifying opportunities to maximise sales and revenue Process and manage order documentation, amendments, and updates across internal systems (OGL, Sugar, Ctrl Cloud) Monitor customer orders and back orders using company systems (QlikSense, OGL), providing regular updates and liaising with the Purchasing team to ensure timely delivery Collaborate with colleagues to gather accurate delivery and product information, translating data into clear, meaningful updates for customers Utilise carrier websites and internal platforms to resolve all customer queries efficiently and professionally The Ideal candidate for Customer Service Executive: - B2B Genuinely passionate about delivering exceptional customer experiences Proactive by nature always looking ahead to anticipate customer needs before they arise Tenacious and solution-focused, viewing challenges as opportunities to make a real difference Has experience in a B2B setting, ideal but not required Polished communicator, both written and verbal, with the ability to adapt tone and style to suit any situation or individual A natural team player who thrives in a collaborative environment and contributes to a positive, customer-focused culture What s in it for you as Customer Service Executive: - B2B Monthly profit share bonus scheme Free onsite parking Perks at Work scheme Tuck shop snacks and free lunch every Friday Cycle to Work scheme Subsidised workplace massage Eye care reimbursement Employee assistance programme (EAP) Company social and corporate events Salary: £30,000 - £32,000 Contract type: Permanent Hours: 40 hours per week Location: Poole Holiday: 30 days paid (inc. bank holidays) Advisor, B2B, Account Management, Product

We re looking for an experienced Team Leader for the Account Support Team to join our clients office-based in Poole. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. What you will be doing Account Support Team Leader: The Team Leader is responsible for leading, coaching, motivating and managing the Internal Account Support team to deliver exceptional customer service Duties of Account Support Team Leader: Manage the Team Oversee and manage the productivity and performance of Internal Account Supports ensuring goals and targets are met consistently. Conduct monthly one-to-one meetings with team to provide feedback, address concerns, and offer support for professional development. Set clear performance expectations and provide constructive feedback to improve employee performance. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Manage complaints procedure, ensuring customer driven issue resolution. Manage inbox, effectively delegating tasks to team. Follow up to ensure tasks are achieved within agreed timeframe. Management of entire lifecycle of customer interactions, able to analyse root cause and apply fix. Manage and respond to delivery issues and queries received via email within the agreed Service Level Agreement (SLA) managed by the CRM. Lead the Team Work closely with the client relationship and warehouse operations teams to foster a culture of teamwork and a clear path for problem escalation. Foster a culture of engagement and motivation among team members, promoting a positive work environment. Provide coaching and mentorship to colleagues to enhance their skills and career growth. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Utilise ERP, CRM, and data management software to ensure accurate and timely order management. Drive: Handle customer inquiries over the phone in a professional and efficient manner. Maintain a comprehensive understanding of various order processing procedures and channels through which orders come into the business. Collaborate with internal teams to prevent order misses and ensure accurate order processing Develop and maintain a comprehensive understanding of the customer base, key contacts, and the cruise ship order fulfilment process. Work closely with the Purchasing team to ensure timely receipt of goods required for orders and demonstrate a strong understanding of business processes and supply chain management for efficient workload coordination. What s in it for you as the Account Support Team Leader: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Perks at Work scheme Unlimited tuck shop snacks, free lunch every Friday and company social and corporate events Complementary Birthday vouchers Subsidised workplace massage Eye vouchers Employee assistance programme (EAP) If you are a team leader of a team of customer service or account managers please do not hesitate to contact The work shop to discuss the vacancy! Team Leader, Account Support, Customer Service Manager, Team Lead Internal account Management, Manager, Leader

An extremely well-established local employer with a high profile is looking for a finance administrator to join their team. This company has performed excellently over the past few years and is involved in a wide range of building projects with clients in both the private and public sector. This role is supporting the finance function of the business providing a high level of service to our employees, customers and suppliers. The role of Finance administrator: Expenses & Company Payment Cards: Coding of staff expenses and company payment cards. Ensuring sufficient backup is provided and chasing where appropriate Data input of applications to clients Assisting with preparation for the annual audit Subcontract Ledger: Updating subcontractor insurances, self-bill agreements and records Monitor and update daily subcontractor order report in line with CIS & Domestic Reverse Charge VAT guidance Review and post subcontract valuations and invoices on Evision, provide 1st line support as appropriate Process subcontract labour invoices via approval workflow in line with agreed supplier payment terms The ideal Finance Administrator: Represent and promote the company in a professional manner Understand our business strategy and your personal contribution Be clear on your responsibilities and strive to deliver what is expected, taking time to think, plan, and reflect on progress. Understand your personal responsibilities to maintaining our HSQE standards. Understand our company policies and procedures and recommend improvements. Understand how your actions impact positively and negatively on our reputation. Allow our guiding principles to guide you in your work. Challenge how things are done to improve productivity. Exploit opportunities to learn. Challenge behaviours that do not create an inclusive environment. Finance Administrator Monday - Friday 8.30am - 5pm Ringwood BH24 Salary £27.5k

We have an exciting opportunity to join one of the UK's top providers of life changing equipment, giving accessibility to families wanting to enjoy the outdoors. The Sewing Technician will work alongside our existing sewing team to ensure orders are manufactured in a timely manner. If you are looking for a family run company that cares about all its customers and its products then this is the role for you. Responsibilities & Duties of the Sewing Technician: Completing basic fabric and webbing components to a high and preset standard Preparing fabric components or subcomponents for future manufacture Cutting of fabric components whilst allowing for seam allowance if template requires Maintaining a clean workspace that is shared with others Working with the Sewing Team Lead to ensure tasks are completed in the correct order Ensuring any stock shortages and material or machine issues are brought to the attention of the Sewing Team Lead Escalating repeated errors to the Sewing Team Lead and helping to suggest and implement improvements Filling out and maintaining proper paperwork Other tasks may be allocated as necessary Qualifications & Skills required: Previous sewing experience is required, previous cutting experience is beneficial Ability to perform repetitive tasks whilst being self-critical and flagging any errors Able to self-motivate and work with others Part time Sewing Technician Fordingbridge SP6 Salary DOE 3 full days per week

We are seeking a dynamic and experienced Production Manager to lead the manufacturing operations, with a strong focus on lean principles, continuous improvement, and quality control . The ideal candidate will have a proven track record in managing production teams, optimising processes, and ensuring timely delivery of high-quality products to mainly domestic but some international markets. Key Responsibilities of the Production Manager: Lead, motivate, and develop production teams to achieve operational targets. Conduct regular performance reviews and training initiatives. Oversee daily production activities to ensure efficiency, quality, and cost-effectiveness. Collaborate with planning and procurement teams to align production schedules with demand forecasts. Monitor KPIs and implement corrective actions where necessary. Lean Manufacturing & Process Improvement Champion lean manufacturing initiatives (5S, Kaizen, Six Sigma, etc.). Identify and eliminate waste, reduce downtime, and improve throughput. Manage production timelines to meet export requirements and international shipping schedules. Liaise with logistics, customs, and compliance teams to ensure smooth export operations. Ensure documentation and packaging meet international standards. Quality & Compliance Ensure adherence to ISO standards and other relevant quality systems. Work closely with operational teams to resolve production issues and maintain product integrity. Maintain compliance with health, safety, and environmental regulations. Qualifications & Experience of the Production Manager: Proven experience (5+ years) in a production management role within a manufacturing environment. Understanding of lean manufacturing and continuous improvement methodologies. Experience managing export operations and international logistics Excellent leadership, communication, and problem-solving skills. Knowledge in ERP/manufacturing systems and/or production planning tools. Desirable Attributes: Certification in Lean Six Sigma or similar. Experience in regulated industries (e.G., Automotive, aerospace, food, or medical). Production Manager Ferndown BH22 Salary 30k - 40k DOE Monday - Friday

Are you looking for a meaningful role in a company that delivers products and solutions which can significantly improve lives? If so, an excellent opportunity has arisen for a dedicated Project Coordinator to join a dynamic and well-established business in Romsey. The Project Coordinator role will primarily involve coordinating multiple projects with varying deadlines and providing assistance to a range of senior managers with diary management and co-ordination support. Main duties of the Project Coordinator: Manage logistics for project and event delivery, including scheduling, travel, accommodation, visa applications, and ensuring compliance with a focus on client coordination. Book and ensure clients have necessary resources for sessions, coordinating with the analytics team for timely delivery. Oversee the preparation, sending, and return of products, ensuring timely delivery of materials. Manage printing requirements with external providers and coordinate postal/courier services for on-time delivery. Coordinate individual assessments, track completions, and manage the distribution of reports. Handle monthly expense submissions, assign project codes, respond to finance queries, and ensure the accurate capture of client information to avoid invoicing issues. Manage incoming phone and email queries, ensuring timely responses and maintaining accurate, up-to-date records. Key competences of the Project Coordinator: Confident and highly motivated individual with project management and administrative experience Meticulous attention to detail and commitment to accuracy Adaptability to work at a fast-paced environment and solve problems proactively Exceptional organisation, time management, and prioritisation abilities Excellent written and verbal communication skills, adept at handling client data and interactions at all levels Ability to effectively handle last-minute changes and meet tight deadlines Highly Proficient in Microsoft Office software and conferencing platforms The Project Coordinator is a 9 month contract role offering an annual salary up to £38K dependent on experience alongside many benefits, including company events, cycle to work scheme, free onsite parking, and many others! The Project Coordinator role would benefit candidates who enjoy a varied position. If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!

We are looking for a highly organised and detail-oriented Customer Support Administrator to provide essential support across customer service, scheduling, logistics, and general administration. This role is ideal for someone who thrives in a fast-paced environment, can manage multiple priorities efficiently, and is committed to delivering excellent internal and external service. Key Responsibilities of the Customer Support Administrator: Respond to customer enquiries via phone, email, and other channels. Provide timely updates and resolutions to customer issues. Maintain accurate records of customer interactions and feedback. Manage internal documentation and filing systems. Prepare reports, correspondence, and support materials. Organise works and service schedules. Maintain calendars and ensure timely communication of changes. Coordinate with internal teams to ensure smooth operations. Assist with planning and tracking deliveries and maintenance jobs. Liaise with suppliers and service partners to ensure timely execution. Maintain accurate records for invoicing purposes Ensure all information is collated ready for invoicing Skills & Experience required: Previous experience in a customer service or administrative support role. Strong organisational and time-management skills. Excellent attention to detail and accuracy. Ability to prioritise tasks and manage multiple deadlines. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Strong communication and interpersonal skills. Personal Attributes: Reliable and self-motivated. Calm under pressure and solution-oriented. A team player with a proactive approach. Customer Support Administrator Salary £28k-£30k Ferndown BH22 Monday - Friday