The Work Shop Resourcing Ltd

22 job(s) at The Work Shop Resourcing Ltd

The Work Shop Resourcing Ltd Horsham, Sussex
Jul 12, 2026
Full time
Our client is an established and reputable property group with branches across the UK. Are you seeking a company committed to professionalism, client satisfaction and expertise in the UK property market? If you are looking to grow your career with a market leading company that offers progression this opportunity is for you. We are looking for an extremely motivated, and career driven assistant sales manager with experience in the current sales market with a proven track record for securing new business with listing and valuation experience. Duties for Assistant Sales Manager will include: Grow volume of new sales business and income production to the branch Appraisal and instruction of residential sales properties Identify other potential business opportunities and ensure referral to the appropriate division Accountable quality of customer care Register, qualify and manage applicants Arrange and conduct viewing appointments To work in accordance with all legal obligations without exception Maintain up to date knowledge of available properties To implement effective canvassing and marketing strategies Develop the core business in the branch Assist with the management of the team Skills required for Assistant Sales Manager: Previous experience within a Senior Sales position, with a proven track record in securing new business Listing & valuation experience Excellent sales ability High level of customer service skills Good telephone manner and positive attitude The ability to negotiate Tenacity and be a self-starter with the drive to succeed Ability to build and nurture trusted relationships at all levels Be responsive to change Assistant Sales Manager Horsham RH12 Salary 28k OTE up to 38k Hours: Monday - Friday 8.45am - 5.30pm 1 in 2 Saturdays 9am - 1pm
The Work Shop Resourcing Ltd Fordingbridge, Hampshire
Jul 11, 2026
Full time
Are you looking for a rewarding assembly position, we have an exciting opportunity to join one of the UK's top providers of life changing equipment, giving accessibility to families wanting to enjoy the outdoors. If you are looking for a family run company that cares about all its customers and its products then this is the role for you. Responsibilities & Duties of Assembly Technician: Assembly of various metal and plastic components and subcomponents with the help of technical drawings Use of mainly hand tools to construct sub-assemblies and products Ensuring and sustaining high standards of products across batches of components Working with the Production Coordinator and the assembly team to ensure orders are completed in a timely manner and in accordance with the company s delivery times Receipt of deliveries and raising of order requests Maintaining a clean workspace and organisation of stock items Filling out and maintaining proper paperwork Escalating repeated errors and helping to suggest and implement improvements Other tasks may be allocated as necessary Qualifications & Skills required: Previous light mechanical assembly experience is preferred but not compulsory Good attention to detail is essential Must be self-motivated and able to complete repetitive tasks to a high standard Forklift license is beneficial but not mandatory, opportunities for forklift training may be available The successful applicant will be on their feet the majority of the time and required to lift and move items on a regular basis Full training with any tools and machinery will be provided Assembly Technician Fordingbridge SP6 Salary £26k Monday - Friday
The Work Shop Resourcing Ltd Southampton, Hampshire
Jun 30, 2026
Full time
We are pleased to be working with an established company based in Southampton who are looking to recruit a Compliance Officer to join their friendly team. This role is responsible for ensuring the business achieves and sustains compliance with BRC Food Safety and ISO standards. Key Responsibilities of Compliance Officer: Ensure full compliance with relevant legislation and industry standards Plan, conduct, and manage internal and external audits Maintain documentation, policies, and procedures in line with best practice Liaise with regulatory bodies and external auditors Ideal Compliance Officer: Proven experience in a compliance role. Strong working knowledge of BRC standards and ISO frameworks Experience managing audits and certification processes Desirable: Lead Auditor qualification (ISO or BRC) This role can be available as either a full time or part time opportunity Our client offers a competitive salary with a great benefits package. The company offer opportunity for development with a supportive and collaborative working environment. If this role seems like to good fit for you, please apply now and get in touch! IOSH, ISO90001, Compliance, Audit, Manufacturing, Food Production, BRC, Southampton
The Work Shop Resourcing Ltd Ringwood, Hampshire
Jun 27, 2026
Full time
Our client is the UK market leader for the processing and sale of IBAA (Incinerator Bottom Ash Aggregate), offering the Construction and Civil Engineering sector a sustainable alternative to natural aggregates. We are looking for individuals who enjoy working outdoors, are physically fit, and are able to work safely as part of a team, preferably with NPORS for wheeled loader and 360. Mechanical plant knowledge of screeners and crushers would be an advantage. Successful candidates will be expected to contribute improvement ideas and actively participate in Health and Safety meetings. Role responsibilities of the Plant Operator: Plant patrol, ensuring free flow of material through the processing plants and aiding metal recoveries. Mechanical maintenance and Operation of Mobile plant set-up. Trouble shooting operational challenges Loading Tippers and Metals Lorries Ensuring a clean and tidy site is maintained throughout the working day. Processing plant inspections, general maintenance, and housekeeping duties. Working as part of the team in all areas of the site. Reporting any safety concerns to the site management team. Wheeled loader and 360 operation on stockpiles at height Participation in site Health and Safety meetings. Working as part of a team processing IBA to aid in the recovery of ferrous and non-ferrous metals through the operation of mobile processing plant. (Screeners, magnets, crushers, metal sorting ) Due to the nature of the magnetic equipment anyone with a Pace maker or metal pins or joints would not be suitable for the role due to safety reasons. Plant Operator Ringwood BH24 Monday - Friday 6am - 5pm 2x Saturdays per month Pay per hour £14.71 - £17.50 DOE
The Work Shop Resourcing Ltd Poole, Dorset
May 27, 2026
Contractor
Our prestigious client based in modern spacious offices in Poole is looking for a Credit Controller to join the busy office-based Finance team. This is initially for a 3-month short term contract with the potential to go permanent. Purpose of Credit Controller role: Effectively manage and control debts. Responsible for collecting invoices and ensure that credit given to customers is monitored whilst providing excellent customer service. Job Responsibilities for Credit Controller: Act as a main point of contact for customer account queries Reconciliation, managing customer portals and integration Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits, considering previous history, credit agency and trade references and other relevant sources of information Effectively review, manage and collect customer accounts, prioritising to maximise cash flow whilst minimising risk exposure (bad debts) Resolve invoice and payment queries promptly and efficiently Produce and distribute customer statements of account. Produce and distribute customer overdue/reminder letters Produce and circulate weekly and ad hoc on stop, credit hold status and other reports. Proactive management of new accounts and high value invoices Build effective relationships with customers and internal contacts. Prepare month end consolidated invoices. Escalate significant issues/concerns as necessary You must have previous experience working within a busy Credit Control team and be available for an immediate to 1 week start. Contract type: 3 Month Fixed Term Potential to go Perm Hours: 40 hours per week / Office based Monday-Friday 8am-5pm Credit Control, Credit Controller, Finance, Poole, Invoice
The Work Shop Resourcing Ltd Poole, Dorset
May 26, 2026
Full time
Our prestigious client based in modern spacious offices in Poole is looking for a Maintenance Project Manager to join the busy office-based team. We re looking for an experienced Project Manager to join our office-based Cruise division, supporting our Cruise ship maintenance team. What you will be doing as the Project Manager: This role is responsible for ensuring that the CBN product presents and continually performs well on all client vessels. Duties of the Project Manager: Line management of engineering team, ensuring they have the skills, capability, equipment and qualifications to perform their duties. Manage all travel and accommodation requirements for the engineering team, ensuring sufficient time allocated for breaks and time in lieu (accurately recorded). Ensure the service and maintenance programme is scheduled is planned effectively in agreement with the client. Develop and implement a maintenance reporting structure ensuring full visibility and transparency on issues to be resolved. Create and maintain mechanisms for effective follow-ups to ensure timely delivery and accountability. Visit completed installations to handover to maintenance team, introducing the team and ensuring client contacts are satisfied with final installation before handover. Manage CBN email inbox and be responsible for communication with assigned vessels. Record any issues on the issues log, using the RAG process and take ownership of issues through to resolution. Build and communicate project plans with key milestones for each onboarding, ensuring stakeholder alignment. Provide weekly progress updates internally and externally, flagging risks and proposing solutions. Prepare monthly customer reports, including engineer visit summaries, usage analysis, and cost breakdowns. Update and maintain the budget tracker following each service visit. Analyse KPI data and feedback to identify opportunities for service improvement (ie. maintenance cost per passenger, customer NPS.) What s in it for you as a Project Manager: Monthly profit share bonus scheme Free onsite parking Perks at Work scheme Tuck shop snacks and free lunch every Friday Cycle to Work scheme Subsidised workplace massage Eye care reimbursement Employee assistance programme (EAP) Company social and corporate events You must have previous experience working within a busy team. Maintenance Project Manager Salary: £50-55k Contract type: Permanent Hours: 40 hours per week Location: Office based. Must be available for occasional out of hours working. Occasional travel to partners, our warehouses and customer vessels Poole, Project manager, Project management, maintenance, scheduling
The Work Shop Resourcing Ltd Southampton, Hampshire
May 23, 2026
Full time
We are pleased to be working with an established company based in Southampton who are looking to recruit a Compliance Officer to join their friendly team. This role is responsible for ensuring the business achieves and sustains compliance with BRC Food Safety and ISO standards. Key Responsibilities of Compliance Officer: Ensure full compliance with relevant legislation and industry standards Plan, conduct, and manage internal and external audits Maintain documentation, policies, and procedures in line with best practice Liaise with regulatory bodies and external auditors Ideal Compliance Officer: Proven experience in a compliance role. Strong working knowledge of BRC standards and ISO frameworks Experience managing audits and certification processes Desirable: Lead Auditor qualification (ISO or BRC) This role can be available as either a full time or part time opportunity Our client offers a competitive salary with a great benefits package. The company offer opportunity for development with a supportive and collaborative working environment. If this role seems like to good fit for you, please apply now and get in touch! IOSH, ISO90001, Compliance, Audit, Manufacturing, Food Production, BRC, Southampton
The Work Shop Resourcing Ltd Poole, Dorset
May 18, 2026
Full time
We re looking for Purchasing Administrator/Procurement to join our office-based Purchasing/Procurement team in Poole. Our client is a fast-paced, global solutions provider famous for their fantastic customer service and end-to-end solutions - they help customers stay ahead in an ever-changing world. Due to their continued growth in the Cruise sector, they are looking for a Purchasing Administrator to join their forward-thinking team and help shape the future of their supplier partnerships, own-brand growth, and sustainability goals. What you will be doing as Purchasing Administrator/Procurement: Manage all administration and data pulling required relating to allocated projects as well as setting up smart sheet trackers to monitor progress. Chasing Rebates through and setting up annual tracker. Maintain strong relationships with Suppliers and support with prep for supplier meeting and QBR s. Product alternative suggestions for sales team, including spec and price evaluation. Price file management, analysis and importing as well as investigation of price discrepancies. Log and track team savings as well as update team via Bloom. Ensure project costs are logged and pro forma invoices managed effectively Manage new supplier set ups as relating to projects. Utilise Arcus system to input and monitor tenders, audits, supplier information and ESG information as necessary. Maintain Core Range Planners and endure Data has updated PIM (product information management). Manage all project product set ups on system. Support the audit and ESG process, provide and chase information as required. Support tender sourcing by collating information gathered by the team. Check for savings making sure they are logged and captured on system. FR & Arc clothing compliance, ensure DOC s, Certification are up to date and published and available on PIM. Work with the team to learn and continually develop technical skills (eg. Measuring, specifications, size charts). What s in it for you as the Purchasing Administrator/Procurement: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay & Free onsite parking Perks at Work scheme Unlimited tuck shop snacks & Free lunch every Friday Complementary Birthday vouchers Subsidised workplace massage Eye vouchers Employee assistance programme (EAP) Are you a successful Purchasing Administrator/Procurement looking for a new challenge with in an organisation that is growing in a stable sector of Cruise based in Poole with parking? Please do give us a call today to discuss this amazing opportunity! Purchasing, Procurement, Buying, Projects Administrator, Cruise, Hygiene, Work Wear, Janitorial, Paper, FMCG, Product, Hospitality, Leisure, Retail, Catering products, Poole
The Work Shop Resourcing Ltd Bournemouth, Dorset
May 16, 2026
Full time
Are you an experienced Sales Administrator looking for a role in a fast paced environment? Do you want to work for a leading distributor of affordable network accessories who supply domestic and international customers with optical network transceivers, fibre optic cabling, rackmounts, memory and many other accessories for networks and servers? Role and responsibilities for Sales Support Administrator: Processing orders accurately Preparation & shipping Preparing quotations Administering special negotiations Answering inbound calls Assisting customers with configuration advice & pricing Assisting Sales account manager quote/order/call overflow Monitoring and following up quotes Relaying daily shipping and back-order status by phone or email Assist with stock management Chasing back orders and providing information to customers Responsible for POD s and courier issues Support marketing campaigns Communicate effectively with our suppliers and producing reports upon request monthly/weekly/biweekly Knowledge and understanding of products and new technologies Support research activities The ideal candidate for Sales Support Administrator: Excellent analytical skills & high level of attention to detail To work and follow all operational procedures Excellent MS office skills including Excel, outlook, word To participate in all operations meetings and sales meeting if required Punctuality and professionalism Sales Administrator Bournemouth BH1 Salary £26,000 Monday - Friday 9am - 5pm
The Work Shop Resourcing Ltd Romsey, Hampshire
May 12, 2026
Full time
Our client, a well-established company located near Romsey, is looking for an experienced and proactive Buyer to join their team. This is an excellent opportunity for someone with strong procurement experience who can manage supplier relationships and ensure smooth operations. Key Duties of the Buyer: Source, evaluate, and select suppliers to ensure competitive pricing and quality standards. Negotiate contracts, terms, and conditions with suppliers to achieve the best value for the company. Raise and manage purchase orders from initiation to delivery, ensuring accuracy and timely processing. Monitor stock levels and collaborate with internal teams to forecast procurement needs. Maintain accurate records of supplier performance, costs, and delivery schedules. Resolve supply chain issues and address discrepancies with suppliers proactively. Key Skills & Competencies of the Buyer: Previous experience in a procurement or buyer role. Excellent negotiation and interpersonal skills. Excellent communication and relationship building skills. Highly organised with exceptional attention to detail. Strong analytical thinking and problem solving capability. Self motivated, proactive, and confident working independently. Dependable, results driven, and committed to meeting deadlines. Full UK driving licence and access to own transport. Candidates with a background in procurement and purchasing are strongly encouraged to apply. If you would like to hear more about this exciting buyer opportunity and make your mark in a fast-paced, ethical, and growing business, please APPLY NOW!
The Work Shop Resourcing Ltd Southampton, Hampshire
May 09, 2026
Full time
We are pleased to be working with an established company based in Southampton who are looking to recruit a Health, Safety & Compliance Manager to join their friendly team. This role is responsible for ensuring the business maintains the highest standards of health & safety, while achieving and sustaining compliance with BRC Food Safety and ISO standards. You will play a key role in driving a strong safety culture, leading audits, and ensuring all processes meet regulatory and certification requirements. Ideal candidate for the Health, Safety & Compliance Manager: Experience within manufacturing / food production / etc. Lead Auditor qualification (ISO or BRC) Experience implementing or improving management systems Key Responsibilities for Health, Safety & Compliance Manager: Manage and continuously improve the company s Health & Safety systems and culture Ensure full compliance with relevant legislation and industry standards Lead and maintain BRC accreditation and ISO standards (e.g. ISO 9001) Plan, conduct, and manage internal and external audits Investigate incidents, identify root causes, and implement corrective actions Deliver training and guidance to staff on H&S and compliance matters Maintain documentation, policies, and procedures in line with best practice Liaise with regulatory bodies and external auditors Ideal experience of Health, Safety & Compliance Manager: Proven experience in a Health & Safety and compliance role Strong working knowledge of BRC standards and ISO frameworks Experience managing audits and certification processes NEBOSH qualification (or equivalent) preferred Excellent attention to detail and organisational skills Confident communicator with the ability to influence at all levels Proactive, hands-on approach with strong problem-solving ability Our client offers a competitive salary with a great benefits package. The company offers opportunity for development with a supportive and collaborative working environment. If this role seems like to good fit for you, please apply now and get in touch! IOSH, NEBOSH, ISO90001, Compliance, Audit, Health and Safety, Manufacturing, Food Production, BRC, Southampton
The Work Shop Resourcing Ltd Romsey, Hampshire
May 05, 2026
Full time
We are currently working with a well-established client based in Romsey who are looking for an experienced and detail-oriented Architectural Technician to join their Planning team. The successful Architectural Technician will contribute to the design and development of a wide range of housing projects at all stages of design from master-planning through to detailed design, combining architecture and urban design. Key responsibilities of the Architectural Technician To work closely with architects and design team to create innovative and sustainable housing developments Provide input at various stages of the design process from feasibility layouts through to planning applications. Prepare full, outline and reserved matters planning application packs, including drawings, 3D visualisations and graphic outputs. Ensure that projects meet the needs of clients and the community. Develop over time and provide increasing inputs to design and the project process Key attributes of the Architectural Technician Minimum of 2 years (UK based) experience working on residential/mixed-use projects for developer clients and national housebuilders A keen interest in residential design and placemaking Good visualisation and graphic skills (Adobe Creative Cloud, Sketch-Up) Working knowledge of AutoCAD and REVIT Excellent written and verbal communication skills Strong attention to detail and ability to manage multiple tasks simultaneously. Package and benefits of the Architectural Technician £34K annual salary depending on experience Continuing Professional Development programme and opportunity for progression Hybrid work option is available 21 days holidays plus bank holidays and Christmas week Company pension scheme and modern offices Eyecare and employee retail discount scheme Regular social events Free on-site parking If you would like to further your career and make your mark in a fast-paced, dynamic and growing company, please APPLY NOW!
The Work Shop Resourcing Ltd Poole, Dorset
May 04, 2026
Full time
Our prestigious client based in modern spacious offices in Poole is looking for a Maintenance Project Manager to join the busy office-based team. We re looking for an experienced Project Manager to join our office-based Cruise division, supporting our Cruise ship maintenance team. What you will be doing as the Project Manager: This role is responsible for ensuring that the CBN product presents and continually performs well on all client vessels. Duties of the Project Manager: Line management of engineering team, ensuring they have the skills, capability, equipment and qualifications to perform their duties. Manage all travel and accommodation requirements for the engineering team, ensuring sufficient time allocated for breaks and time in lieu (accurately recorded). Ensure the service and maintenance programme is scheduled is planned effectively in agreement with the client. Develop and implement a maintenance reporting structure ensuring full visibility and transparency on issues to be resolved. Create and maintain mechanisms for effective follow-ups to ensure timely delivery and accountability. Visit completed installations to handover to maintenance team, introducing the team and ensuring client contacts are satisfied with final installation before handover. Manage CBN email inbox and be responsible for communication with assigned vessels. Record any issues on the issues log, using the RAG process and take ownership of issues through to resolution. Build and communicate project plans with key milestones for each onboarding, ensuring stakeholder alignment. Provide weekly progress updates internally and externally, flagging risks and proposing solutions. Prepare monthly customer reports, including engineer visit summaries, usage analysis, and cost breakdowns. Update and maintain the budget tracker following each service visit. Analyse KPI data and feedback to identify opportunities for service improvement (ie. maintenance cost per passenger, customer NPS.) What s in it for you as a Project Manager: Monthly profit share bonus scheme Free onsite parking Perks at Work scheme Tuck shop snacks and free lunch every Friday Cycle to Work scheme Subsidised workplace massage Eye care reimbursement Employee assistance programme (EAP) Company social and corporate events You must have previous experience working within a busy team. Maintenance Project Manager Salary: £50-55k Contract type: Permanent Hours: 40 hours per week Location: Office based. Must be available for occasional out of hours working. Occasional travel to partners, our warehouses and customer vessels Poole, Project manager, Project management, maintenance, scheduling
The Work Shop Resourcing Ltd Poole, Dorset
May 03, 2026
Full time
We are looking for a Client Relationship Manager (Subject Matter Expert) to act as an industry expert within various product ranges, offering consultancy and expertise as a way of adding value to the client. The purpose of the Client Relationship Manager role is to grow accounts in both revenue and profitability through a diverse range of activities and developing relationships with both customers and suppliers. Job Role of Client Relationship Manager: Accountable for building and managing relationships with internal customers and external customers such as non-commercial relationships (hotel operations, health and safety, public health, housekeeping). Accountable for nurturing an account to ensure it grows to its full potential. Work closely with clients to ensure involvement with their strategic planning and how we can support. A good working knowledge of product creation & delivery, change control, product definition and change management processes. Excellent communication and interpersonal skills, with influencing and engagement skills Working closely with the internal account support to ensure customer expectations are met and products are delivered on time. Influence the direction of accounts you look and after and proactively engage with the client to decide on the appropriate range of products they require. Research sufficiently to enable you to act as the industry expert, thereby offering clients consultation on relevant products and processes. Proactively work with colleagues internally and with clients to improve the profitability of their accounts. Interrogate client accounts, conducting regular reviews of pricing and opportunities for margin growth and price increases. Source products in response to clients requests and use this information to anticipate future needs. Ability to calmly deal with client queries and concerns with high levels of professionalism and creatively, providing solutions to their problems. Skills & experience of Client Relationship Manager: B2B or B2C sales and customer management experience Experience within the leisure, retail and/or hospitality industry preferred. Demonstrable experience building and developing profitable long term customer relationships Strong commercial acumen (ability to analyse and interpret data leading to additional business opportunities and wins) Appetite to develop both product and industry knowledge Ability to build strong relationships with both customers and colleagues Experienced negotiator able to manage discussions with a win/win achieved each time What s in it for you as Client Relationship Manager: Modern open plan office and Free onsite parking Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Perks at Work scheme Tuck shop snacks / Free lunch every Friday Complementary Birthday vouchers Subsidised workplace massage Eye care vouchers Employee Assistance Programme (EAP) Company social and corporate events
The Work Shop Resourcing Ltd Poole, Dorset
May 02, 2026
Full time
Our prestigious client based in modern spacious offices in Poole is looking for a Customer Service Executive to join the busy office-based team. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. If you are a candidate with great customer service skills, and has experience with a B2B environment, this role would be ideal for you! What you will be doing as Customer Service Executive: - B2B Handle inbound and outbound customer service calls, resolving queries relating to orders, deliveries, PODs, and returns, typically B2B Maintain accurate records of all customer interactions (including calls, emails, tasks, and complaints) within the company CRM Manage and resolve customer complaints to a satisfactory outcome, ensuring a positive client experience throughout Provide proactive telephone account management, identifying opportunities to maximise sales and revenue Process and manage order documentation, amendments, and updates across internal systems (OGL, Sugar, Ctrl Cloud) Monitor customer orders and back orders using company systems (QlikSense, OGL), providing regular updates and liaising with the Purchasing team to ensure timely delivery Collaborate with colleagues to gather accurate delivery and product information, translating data into clear, meaningful updates for customers Utilise carrier websites and internal platforms to resolve all customer queries efficiently and professionally The Ideal candidate for Customer Service Executive: - B2B Genuinely passionate about delivering exceptional customer experiences Proactive by nature always looking ahead to anticipate customer needs before they arise Tenacious and solution-focused, viewing challenges as opportunities to make a real difference Has experience in a B2B setting, ideal but not required Polished communicator, both written and verbal, with the ability to adapt tone and style to suit any situation or individual A natural team player who thrives in a collaborative environment and contributes to a positive, customer-focused culture What s in it for you as Customer Service Executive: - B2B Monthly profit share bonus scheme Free onsite parking Perks at Work scheme Tuck shop snacks and free lunch every Friday Cycle to Work scheme Subsidised workplace massage Eye care reimbursement Employee assistance programme (EAP) Company social and corporate events Salary: £30,000 - £32,000 Contract type: Permanent Hours: 40 hours per week Location: Poole Holiday: 30 days paid (inc. bank holidays) Advisor, B2B, Account Management, Product
The Work Shop Resourcing Ltd Poole, Dorset
May 02, 2026
Full time
We re looking for an experienced Team Leader for the Account Support Team to join our clients office-based in Poole. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. What you will be doing Account Support Team Leader: The Team Leader is responsible for leading, coaching, motivating and managing the Internal Account Support team to deliver exceptional customer service Duties of Account Support Team Leader: Manage the Team Oversee and manage the productivity and performance of Internal Account Supports ensuring goals and targets are met consistently. Conduct monthly one-to-one meetings with team to provide feedback, address concerns, and offer support for professional development. Set clear performance expectations and provide constructive feedback to improve employee performance. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Manage complaints procedure, ensuring customer driven issue resolution. Manage inbox, effectively delegating tasks to team. Follow up to ensure tasks are achieved within agreed timeframe. Management of entire lifecycle of customer interactions, able to analyse root cause and apply fix. Manage and respond to delivery issues and queries received via email within the agreed Service Level Agreement (SLA) managed by the CRM. Lead the Team Work closely with the client relationship and warehouse operations teams to foster a culture of teamwork and a clear path for problem escalation. Foster a culture of engagement and motivation among team members, promoting a positive work environment. Provide coaching and mentorship to colleagues to enhance their skills and career growth. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Utilise ERP, CRM, and data management software to ensure accurate and timely order management. Drive: Handle customer inquiries over the phone in a professional and efficient manner. Maintain a comprehensive understanding of various order processing procedures and channels through which orders come into the business. Collaborate with internal teams to prevent order misses and ensure accurate order processing Develop and maintain a comprehensive understanding of the customer base, key contacts, and the cruise ship order fulfilment process. Work closely with the Purchasing team to ensure timely receipt of goods required for orders and demonstrate a strong understanding of business processes and supply chain management for efficient workload coordination. What s in it for you as the Account Support Team Leader: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Perks at Work scheme Unlimited tuck shop snacks, free lunch every Friday and company social and corporate events Complementary Birthday vouchers Subsidised workplace massage Eye vouchers Employee assistance programme (EAP) If you are a team leader of a team of customer service or account managers please do not hesitate to contact The work shop to discuss the vacancy! Team Leader, Account Support, Customer Service Manager, Team Lead Internal account Management, Manager, Leader
The Work Shop Resourcing Ltd Ringwood, Hampshire
Apr 30, 2026
Full time
An extremely well-established local employer with a high profile is looking for a finance administrator to join their team. This company has performed excellently over the past few years and is involved in a wide range of building projects with clients in both the private and public sector. This role is supporting the finance function of the business providing a high level of service to our employees, customers and suppliers. The role of Finance administrator: Expenses & Company Payment Cards: Coding of staff expenses and company payment cards. Ensuring sufficient backup is provided and chasing where appropriate Data input of applications to clients Assisting with preparation for the annual audit Subcontract Ledger: Updating subcontractor insurances, self-bill agreements and records Monitor and update daily subcontractor order report in line with CIS & Domestic Reverse Charge VAT guidance Review and post subcontract valuations and invoices on Evision, provide 1st line support as appropriate Process subcontract labour invoices via approval workflow in line with agreed supplier payment terms The ideal Finance Administrator: Represent and promote the company in a professional manner Understand our business strategy and your personal contribution Be clear on your responsibilities and strive to deliver what is expected, taking time to think, plan, and reflect on progress. Understand your personal responsibilities to maintaining our HSQE standards. Understand our company policies and procedures and recommend improvements. Understand how your actions impact positively and negatively on our reputation. Allow our guiding principles to guide you in your work. Challenge how things are done to improve productivity. Exploit opportunities to learn. Challenge behaviours that do not create an inclusive environment. Finance Administrator Monday - Friday 8.30am - 5pm Ringwood BH24 Salary £27.5k
The Work Shop Resourcing Ltd Fordingbridge, Hampshire
Apr 27, 2026
Full time
We have an exciting opportunity to join one of the UK's top providers of life changing equipment, giving accessibility to families wanting to enjoy the outdoors. The Sewing Technician will work alongside our existing sewing team to ensure orders are manufactured in a timely manner. If you are looking for a family run company that cares about all its customers and its products then this is the role for you. Responsibilities & Duties of the Sewing Technician: Completing basic fabric and webbing components to a high and preset standard Preparing fabric components or subcomponents for future manufacture Cutting of fabric components whilst allowing for seam allowance if template requires Maintaining a clean workspace that is shared with others Working with the Sewing Team Lead to ensure tasks are completed in the correct order Ensuring any stock shortages and material or machine issues are brought to the attention of the Sewing Team Lead Escalating repeated errors to the Sewing Team Lead and helping to suggest and implement improvements Filling out and maintaining proper paperwork Other tasks may be allocated as necessary Qualifications & Skills required: Previous sewing experience is required, previous cutting experience is beneficial Ability to perform repetitive tasks whilst being self-critical and flagging any errors Able to self-motivate and work with others Part time Sewing Technician Fordingbridge SP6 Salary DOE 3 full days per week
The Work Shop Resourcing Ltd Ferndown, Dorset
Apr 27, 2026
Full time
We are seeking a dynamic and experienced Production Manager to lead the manufacturing operations, with a strong focus on lean principles, continuous improvement, and quality control . The ideal candidate will have a proven track record in managing production teams, optimising processes, and ensuring timely delivery of high-quality products to mainly domestic but some international markets. Key Responsibilities of the Production Manager: Lead, motivate, and develop production teams to achieve operational targets. Conduct regular performance reviews and training initiatives. Oversee daily production activities to ensure efficiency, quality, and cost-effectiveness. Collaborate with planning and procurement teams to align production schedules with demand forecasts. Monitor KPIs and implement corrective actions where necessary. Lean Manufacturing & Process Improvement Champion lean manufacturing initiatives (5S, Kaizen, Six Sigma, etc.). Identify and eliminate waste, reduce downtime, and improve throughput. Manage production timelines to meet export requirements and international shipping schedules. Liaise with logistics, customs, and compliance teams to ensure smooth export operations. Ensure documentation and packaging meet international standards. Quality & Compliance Ensure adherence to ISO standards and other relevant quality systems. Work closely with operational teams to resolve production issues and maintain product integrity. Maintain compliance with health, safety, and environmental regulations. Qualifications & Experience of the Production Manager: Proven experience (5+ years) in a production management role within a manufacturing environment. Understanding of lean manufacturing and continuous improvement methodologies. Experience managing export operations and international logistics Excellent leadership, communication, and problem-solving skills. Knowledge in ERP/manufacturing systems and/or production planning tools. Desirable Attributes: Certification in Lean Six Sigma or similar. Experience in regulated industries (e.G., Automotive, aerospace, food, or medical). Production Manager Ferndown BH22 Salary 30k - 40k DOE Monday - Friday
The Work Shop Resourcing Ltd Romsey, Hampshire
Apr 24, 2026
Contractor
Are you looking for a meaningful role in a company that delivers products and solutions which can significantly improve lives? If so, an excellent opportunity has arisen for a dedicated Project Coordinator to join a dynamic and well-established business in Romsey. The Project Coordinator role will primarily involve coordinating multiple projects with varying deadlines and providing assistance to a range of senior managers with diary management and co-ordination support. Main duties of the Project Coordinator: Manage logistics for project and event delivery, including scheduling, travel, accommodation, visa applications, and ensuring compliance with a focus on client coordination. Book and ensure clients have necessary resources for sessions, coordinating with the analytics team for timely delivery. Oversee the preparation, sending, and return of products, ensuring timely delivery of materials. Manage printing requirements with external providers and coordinate postal/courier services for on-time delivery. Coordinate individual assessments, track completions, and manage the distribution of reports. Handle monthly expense submissions, assign project codes, respond to finance queries, and ensure the accurate capture of client information to avoid invoicing issues. Manage incoming phone and email queries, ensuring timely responses and maintaining accurate, up-to-date records. Key competences of the Project Coordinator: Confident and highly motivated individual with project management and administrative experience Meticulous attention to detail and commitment to accuracy Adaptability to work at a fast-paced environment and solve problems proactively Exceptional organisation, time management, and prioritisation abilities Excellent written and verbal communication skills, adept at handling client data and interactions at all levels Ability to effectively handle last-minute changes and meet tight deadlines Highly Proficient in Microsoft Office software and conferencing platforms The Project Coordinator is a 9 month contract role offering an annual salary up to £38K dependent on experience alongside many benefits, including company events, cycle to work scheme, free onsite parking, and many others! The Project Coordinator role would benefit candidates who enjoy a varied position. If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!