Customer Support Advisor

Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury.

Key Responsibilities

• Managing inbound and outbound customer calls
• Responding to customer emails and support enquiries
• Liaising with mobile network providers to resolve issues
• Supporting the sales team with product-related queries
• Completing product investigations where required
• Creating, updating, and following up on support tickets
• You will be required to give customers Technical advice and support (Full training will be provided)

Skills & Qualifications

• Strong written and verbal communication skills
• Ability to adapt and learn quickly
• Confident PC skills, including use of Word, Excel, and email
• Good organisational and time management skills

Details:

• Monday-Friday Office based with ability to work from home 2 days a week after probation.
• Free parking on site
• Fantastic benefits offered
• Potential to earn extra with a structured plan and support from your managers

Apply now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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