Customer Service Advisor

The Customer Service Advisor role in Oldham requires a detail-oriented individual to manage customer interactions and ensure smooth communication within the industrial/manufacturing sector. This temporary position involves providing excellent service and maintaining effective processes to support business operations.

Client Details

The employer is a small-sized organisation operating within the industrial and manufacturing sector. They are dedicated to delivering high-quality products and services to their clients while maintaining efficient and reliable customer service standards.

Description

• Handle customer inquiries and provide accurate information in a timely manner.
• Raising work for customers and planning engineers schedules.
• Providing updates to customer on on-going / completed work.
• Updating and maintaining a service tracker.

Profile

A successful Customer Service Advisor should have:

• Previous experience in customer service.
• Strong communication and organisational skills.
• The ability to manage multiple tasks efficiently.
• Proficiency in using standard office software and systems.
• Can commit to a temporary 25 hour per week part-time role (Mon - Fri 10:00am - 16:00pm)

Job Offer

• Immediate start.
• Free on-site parking.
• A chance to go perm!