Job Title: Scheduler
Location: IG6, Essex
Salary: 30,000 PER ANNUM
Sector: Social Housing
Must have previous experience as a planner/scheduler within social housing. please do not apply without experience
The Scheduler is responsible for planning, coordinating, and maintaining efficient staff schedules to ensure all client sites are fully and compliantly covered. This role is critical in supporting operational delivery, cost control, and high service standards
Create, manage, and maintain accurate staff rosters for security officers and operational staff
Ensure all shifts are fully covered in line with contractual requirements and SLAs
Manage short-notice changes, sickness, holidays, and emergency cover
Allocate staff fairly while ensuring compliance with Working Time Regulations
Liaise daily with Operations Managers, Contract Managers, and site supervisors
Respond promptly to client and operational scheduling requirements
Support mobilisation of new contracts by creating initial staffing schedules
Monitor attendance and escalate issues such as repeated lateness or absence
Ensure all scheduled staff hold valid licenses (e.g. SIA) and required training
Maintain accurate records within scheduling and time & attendance systems
Support payroll by ensuring hours worked are correctly scheduled and recorded
Communicate shift details clearly to staff via phone, email, or scheduling systems
Act as a key point of contact for staff availability and shift queries
Maintain professional communication with internal teams and external clients
Identify opportunities to improve scheduling efficiency and cost control
Assist with reporting on coverage, overtime, and staffing trends
Previous experience in a scheduling, rostering, or workforce planning role
Experience within security, facilities management, or a 24/7 operational environment
Strong organisational and time-management skills
Ability to work under pressure and manage last-minute changes
Good IT skills (Excel, scheduling systems, workforce software)
Excellent communication and problem-solving skills
Knowledge of security industry operations
Understanding of Working Time Regulations
Experience using scheduling platforms (e.g. Timegate, Guardhouse, or similar)
Calm and professional under pressure
Highly organised and detail-oriented
Reliable, flexible, and proactive
Strong team player with a customer-focused mindset
If you feel as so this construction Scheduler role is suitable to yourself, please directly email your CV to: