Job Description
Client Services Personal Assistant
Real Estate / Private Property Division
Location: Guildford or London
We are seeking an experienced Client Services Personal Assistant (CSPA) to support Partners and Fee Earners within our Real Estate / Private Property Division.
The Role
As a Client Services Personal Assistant, you will act as a trusted support partner to senior lawyers, taking ownership of workflows, client matters, and administrative processes, while proactively identifying opportunities to improve service delivery.
You will work closely with Partners, Fee Earners, and Business Resource teams to ensure a seamless, client-focused service at all times.
Key Responsibilities
- Provide proactive PA support to Partners and Fee Earners, coordinating work across the wider team
- Set up and manage client matters, processes, and workflows
- Support business development activities, including pitches, presentations, and events
- Play an active role in client relationship management and client care
- Diary management, meeting coordination, travel arrangements, and event support
- Liaise with Finance on billing, invoicing, expenses, time recording, and reporting
- Maintain accurate records across systems including InterAction, Outlook, and 3E
- Supervise and coordinate work allocated to Client Services Administrators
- Assist with document amendments, conflict checks, file opening, and letters of engagement
- Identify and implement process improvements to enhance internal and external service delivery
About You
You will be an experienced legal PA or client services professional who thrives in a fast-paced environment and takes pride in delivering a high standard of client care.
You will demonstrate:
- Accurate typing speed of 60 wpm or above
- Advanced Microsoft Office skills and experience using Practice Management systems
- Strong organisational skills with excellent attention to detail
- A proactive, solutions-focused and client-centric approach
- Excellent written and verbal communication skills
- The confidence to work independently while being a collaborative team player
- A strong service ethic and commercial mindset
To Apply: Please send your CV to (url removed)
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