Sales Support Administrator

We are a successful and well established blue-chip company that manufacture, sell and distribute a wide range of products within technical industries across the UK, Europe and Overseas. Due to our continued success, we are seeking a Sales Support Administrator to join our team of 3 within modern offices in Frimley. This is a key role reporting into the Sales Administration Manager providing support to the Sales Account Managers and our clients worldwide following the order process through from the initial quote to delivery, ensuring accurate order processing and excellent client customer service at all times.

We are offering a generous starting salary of up to £30k plus discretionary bonus with 8:30am 5pm Monday to Friday working hours, free parking, 25 days holiday plus company benefits and 2 days WFH after successful completion of the probationary period.

As one of our Sales Support Administrators, you will be responsible for the following tasks:-

• Support Sales Engineers in the day to day running of customer accounts and orders
• Liaise with Sales Engineers, Design Centre and Management regarding customer quotes and orders
• Develop and maintain good customer relationships with our international client base through accurate order processing and customer liaison.
• Co-ordinate customer enquiries and quotations from our international manufacturing factories.
• Prepare quotations through the CRM system.
• Process and maintain order data on the company s in-house system.
• Maintain and update CRM database.
• Progress and re-schedule orders in accordance with customer requests and factory delivery dates.
• Deal with returns.
• Liaise with couriers and logistics companies.
• Maintain daily contact with customers and our other sites internationally.
• Follow up incoming sales enquiries.
• Maintain accurate records, including digital filing system.
• Follow design discussions and changes to drawings and specification.
• Assist with month end reports.

To be successful you will previous sales order processing or sales administration experience and be looking for the next step in your career or you may be currently working within a sales support or sales administration role and seeking a new challenge within an international company. You will have excellent PC and literate skills with excel to an intermediate level plus a confident telephone manner as you will be liaising with our international clients via phone and email. You will also be well organised and be able to use your own initiative when prioritising your own work load.

In return, we are offering the opportunity to join a friendly team, a stable and successful company and develop your skills within a busy role. We have an excellent work culture, full benefits package, free parking and 25 days holiday plus annual bonus scheme on top of salary based on company performance.

Please submit your CV asap for immediate consideration.