As a Luxury Showroom Manager in the property industry, you will oversee the daily operations of a high-end showroom, ensuring excellent customer service and an impeccable presentation. This role requires a detail-oriented individual who can manage a team effectively while maintaining the showroom's luxurious standards.
Client Details
This is an opportunity to join a small-sized company specialising in the property industry, known for its premium products and dedication to quality. The organisation values professionalism and a customer-focused approach to deliver outstanding service.
Description
- Manage the day-to-day operations of the luxury showroom, ensuring its presentation aligns with the brand's high standards.
- Provide exceptional customer service to clients, offering expert advice on product selection and design.
- Oversee and motivate a team to achieve sales targets and maintain a positive working environment.
- Ensure the showroom is fully stocked, organised, and visually appealing at all times.
- Coordinate with other departments to facilitate seamless customer experiences.
- Handle customer queries and complaints professionally, aiming for swift and satisfactory resolutions.
- Monitor and report on showroom performance, identifying areas for improvement.
- Stay updated on industry trends and competitor offerings to maintain a competitive edge.
Profile
A successful Luxury Showroom Manager should have:
- Previous experience in managing a showroom or similar customer-facing environment.
- Strong organisational and leadership skills to oversee daily operations and guide a team.
- Knowledge of the property industry or luxury products, with a keen eye for design and detail.
- Excellent communication and interpersonal skills to engage with clients and staff effectively.
- A proactive and solutions-focused mindset to address challenges confidently.
- Ability to maintain high standards of service and showroom presentation consistently.
Job Offer
- A competitive salary ranging from 35,000 to 40,000 GBP per annum.
- Lucrative bonus scheme
- A permanent position within a reputable organisation in the property industry.
- Opportunities to work in a luxurious and professional environment.
- The chance to lead a dedicated team and contribute to the company's success.
- Weekend work will be required on shift rotation.