Facilities Manager

Important notice

In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.

We're looking for a Facilities Manager for the Worcestershire portfolio to work across our four pay for entry sites which include Hanbury Hall (near Droitwich), Croome (near Pershore), The Greyfriars (Worcester City Centre) and The Firs (Elgar's Birthplace). This is an exciting position where you can be directly involved in looking after special places like the main historic houses at our sites as well as work-bases for outdoors teams, the remaining RAF base at Croome, modern visitor reception buildings and car parks.

It is an incredibly varied portfolio with different challenges everyday. Both Croome and Hanbury are open everyday of the year apart from Christmas Eve and Christmas Day while Greyfriars and the Firs have closed periods.

What it's like to work here

You will be part of a happy and busy team that mainly focus on providing amazing experiences for our visitors who visit us sometimes daily, sometimes for special occasions and events, looking for time to wander around gardens and parkland or discover stories of the past. We're near some large towns and cities so we hope to offer a brilliant quality visit with excellent facilities so local people return repeatedly. You will be a part of our success story by making sure we work in a safe and compliant workspace, and our visitors use welcoming facilities when visiting. The houses and buildings in our care in Worcestershire date from the 14 century to the 21 century and you will play a key part in looking after them too.

What you'll be doing

As our Facilities Manager, you'll be leading all planned preventative, reactive and small projects across our places in Worcestershire. You'll also be involved in the day-to-day running of capital works projects. On the immediate horizon is a major car park improvement project at Croome in 2026.

You'll lead and manage two facilities co-ordinators, one based at Croome, one at Hanbury, plus a small team of facilities assistants who support all sites. You will be part of a duty rota.

You'll also form strong links with your fellow heads of department, and work together to improve things, use resources efficiently and contribute to making visits really special as well as conservation work.

Who we're looking for

Applications from National Trust redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• experience in leading compliance with health, safety, fire, and security regulations
• proven ability lead and develop a team
• experience planning maintenance in buildings
• budget management skills
• customer service skills

Criteria for other applicants

• experienced in managing facilities, or supervising, and looking to develop your career
• keenly interested in looking after buildings and assets to a high standard
• skilled in managing relations with contractors
• focused on detail, especially to do with health and safety and compliance
• knowledgeable of environmental and climate initiatives
• able to manage large maintenance budgets and make sure projects run smoothly.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places