Customer Service Advisor

We are currently recruiting for Temporary Customer Service Advisors on behalf of our client based in Portslade, Brighton. This is a short-term, office-based assignment starting Monday 2nd February, ideal for candidates seeking flexible daytime hours over a four-week period.

Job Title: Customer Service Advisor
Location: Portslade, Brighton
Contract: Temporary - 4 weeks
Start Date: Monday 2nd February
Pay Rate: 12.21 per hour
Hours: 5-6 hours per day between 9:00am and 4:00pm (4-5 days per week)

The Customer Service Advisor position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date.

Key responsibilities include:

• Making outbound calls using provided scripts
• Collecting and accurately recording service and pricing information
• Updating existing records and identifying discrepancies in data
• Reviewing and documenting differences between current data and information provided over the phone
• Maintaining a high level of attention to detail and consistency throughout all tasks

What we're looking for:

• Previous experience in a customer service role within an office environment
• Confident and professional telephone manner
• Strong attention to detail with accurate data entry skills
• Reliable and able to commit to the full duration of the assignment
• Able to commute reliably to the office location (no parking available on site)

This is a great opportunity for candidates looking for short-term work within a structured office environment. Immediate availability is essential due to the fixed start date.

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.