Job Description
The role of Project Support Lead involves providing essential administrative and organisational support to ensure the smooth execution of process by working closely with suppliers and internal departments to deliver exceptional service and achieve company goals . Based in Northwich, this position requires a proactive individual with a methodical approach to managing tasks within a fast-paced environment.
Client Details
This opportunity is with a small-sized company in the industrial/manufacturing sector, known for its commitment to quality and operational excellence. The organisation values efficiency and thrives on delivering exceptional support within its operations
Description
Overall purpose is to engage proactively across all departments within the business to ensure the consistent and effective operations processes are implemented
- Ensure effective coordination between customers, suppliers, drivers, engineers, and internal teams
- Act as a key point of contact to resolve operational issues and challenges quickly and effectively
- Ensure all parties are informed of requirements, timelines, and responsibilities
- Oversee servicing, inspections, maintenance, and compliance of all machinery
- Ensure servicing schedules are planned, monitored, and adhered to
- Identify and address risks related to equipment availability, safety, or downtime
- Build and maintain strong working relationships with suppliers and subcontractors
- Support customer queries, issues, and escalations in a professional and timely manner
- Ensure service delivery meets agreed standards and contractual requirements
- Identify errors, inefficiencies, or weaknesses in existing processes
- Investigate root causes of operational issues and implement corrective actions
- Develop and introduce improvements to systems, workflows, and communication methods
- Support the implementation of new processes, tools, or ways of working
- Ensure clear communication across teams so everyone understands what is required and when
- Monitor workloads, schedules, and priorities to avoid conflicts or delays
- Maintain accurate operational records, reports, and documentation
- Ensure operations comply with company policies, health & safety standards, and industry regulations
- Support audits, inspections, and reviews as required
Profile
A successful Project Support Lead should have:
- Previous experience in a project support or administrative role within the industrial/manufacturing sector.
- Strong organisational and multitasking abilities.
- Proficiency in using project management software and tools, SAP and Excel
- Excellent communication and interpersonal skills.
- A detail-oriented mindset with a focus on accuracy.
- Ability to work collaboratively within a team environment.
- Full UK Driving Licence
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Job Offer
- Competitive salary ranging from 28,000 to 30,000 per annum.
- Excellent benefits package.
- A permanent position with stability and growth opportunities.
- Work in a supportive and professional environment in Northwich.
If you are ready to take the next step in your career as a Project Support Lead, we encourage you to apply today!
