Learning and Development Administrator

Adecco are recruiting on behalf of a Local Authority for a Learning and Development Administrator to support the effective delivery of learning, training and development activities.

Contract Details:

• Client: The London Borough of Richmond & Wandsworth
• Type: Temporary (3 months)
• Pay: 16.25 per hour (PAYE) / 21.10 per hour (Umbrella)
• Location: Wandsworth Town Hall
• Hours: 36 hours per week, Monday to Friday
• Working Arrangements: Hybrid

Responsibilities

• Manage training requests, including booking individuals onto courses and issuing email confirmations
• Arrange room bookings for training courses
• Liaise with and provide support to teams delivering in-house training
• Copy and distribute training materials
• Send pre-course and post-course materials and information to delegates
• Set up and close down training rooms, including refreshments and equipment
• Set up and close down courses on iTrent and support delegates with the booking process
• Contact delegates on waiting lists to advise of newly scheduled dates
• Set up external delegates on iTrent and issue manual joining instructions
• Set up e-learning courses and accounts across various IT systems
• Forward course feedback to relevant trainers
• Monitor and manage consumables, including disposal of out-of-date stock
• Raise purchase orders and process invoices
• Provide general administrative support, including organising and minuting team meetings and message handling
• Support the preparation of reports for Organisational Development and Learning teams
• Answer training-related enquiries
• Assist with learning and development publicity and communications
• Ensure the safe keeping of training equipment

Person Specification:

• Strong customer service skills
• Experience of using O365 and systems to an intermediate level
• Excellent organisational skills
• Knowledge of administrative processes
• Knowledge of the Equality Act 2010 and its application to service provision
• Knowledge of confidentiality principles and GDPR
• Experience using HR and Learning Management Systems or similar web-based systems
• Ability to communicate effectively with a wide range of people verbally and in writing

Apply Now:
If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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