Job Description
We re looking for a dedicated and organised Community Manager to oversee the day-to-day management of one of our homeownership over 55s housing communities. In this role, you ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.
What you ll do
As a Community Manager, you ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You ll process purchase orders, handle administration, and manage communal facilities. You ll also work closely with Residents Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.
Please note this role is 20 hours Monday to Friday, 4 hours per day. The office base for this role is based at Rose Acre Gardens.
What you ll need
- Experience in housing management and working with older people.
- Strong interpersonal and customer service skills, with clear written and verbal communication.
- Good IT skills, including Microsoft Office, and strong administration abilities.
- Knowledge of health and safety compliance and understanding of care and support needs for older people.
- Ability to manage budgets and work independently while building positive relationships with stakeholders.
Why join us?
When you join Peabody, you re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What we offer
- 30 days annual holiday, plus bank holidays (pro rata)
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
If this sounds like we are right for you and you d love to be part of Peabody, we d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you re the perfect fit for this role.
Closing date: 20th January 2026 at midnight.
PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.
