Digital Content Engagement Officer

Work for a charity/membership organisation in Central London as a Digital Content Engagement Officer.
Hybrid - 6 months FTC - 40,375.40 pro rata.

Role Purpose

• The Digital Content Engagement Officer will play a key role in raising the bar of the organisations digital content production, including making a significant contribution to the development and completion of the audit process of the organisations website and the development and launch of the new CMS in 2026. They will promote high standards of content production, establishing the organisation as a leader in digital engagement with its members and stakeholders.
• We are looking for an exceptional and creative digital professional with experience of different content production methods, processes, project methodologies and the ability to consider the best way of delivering our messages using different platforms, channels, and formats.
• You'll be responsible for crafting engaging content, enhancing user journeys, and driving measurable growth in audiences and online engagement.
• If you're enthusiastic, driven, and want a role where you can really make a difference to the organisation and your own career, we want to hear from you.

You will

• Play a key role in making the organisations website a world-class resource for all users in the UK, increasing the impact of our work and driving member engagement, recruitment and
• Support and train subject matter experts (SMEs) across the organisation, including Officers and clinical leads on writing for the web and to create, optimise and maintain content, driving high standards.
• Ensure we produce high quality content that is creative and engaging designed around the needs of our members, aligning with our web strategy and campaign goals
• Work with other colleagues in the team to identify which communication channels can be used to best promote content and campaigns, including social media and email.
• Work with colleagues across the organisation on managing cross channel content requests but also spotting and instigating new content creating opportunities.
• Ensure content is SEO optimised and tailored to target audiences, while maintaining consistent tone, style, and messaging across the site.
• Performance monitor and report on website performance using GA4, and other tools, track key metrics and generate actionable insights and propose data-driven improve.

What we offer

• Salary: 40,375.40 pro rata (paid monthly and direct from the organisation).
• Hybrid (ideally twice a week in their central London office).
• 5 days week - 37.5 hours.
• 6 months FTC.