Customer Support Administrator

Are you looking for a position that offers hybrid working? Are you passionate about delivering exceptional customer service? Do you thrive in a environment where your contributions are acknowledged? If so, this could be the perfect opportunity for you.

Our client is looking for an experienced Customer Support Administrator to act as the main point of contact for customers, processing quotes/orders and handling enquiries. Additional duties will include:

• Manage and distribute technical, commercial, and quality enquiries
• Monitor project pipelines and forecasts to anticipate customer needs and market trends
• Maintain accurate, up-to-date documentation and correspondence
• Coordinate and follow up on requests from Sales, Engineering, Supply Chain, and Finance teams

The successful candidate will have:

• Experience in a customer-facing support or sales role
• Strong technical understanding and numeracy skills
• SAP knowledge and proficiency in Microsoft Office
• Excellent communication, organisational skills, and attention to detail
• Experience in an international company, ideally within industrial manufacturing would be an advantage but not essential

In return our client offers the following benefits:

• 15% discretionary bonus
• Hybrid working - 3 days in the office (Tue/Wed/Thu)
• 25 days holiday
• Pension
• Life assurance
• Private medical

For more information about this exciting opportunity, please contact Adecco Aylesbury or apply via this job site.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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