Administrator

Administrator

Are you ready to embark on an exciting journey in the financial sector? Lloyds Banking Group, a leading financial institution, is seeking a detail-oriented and IT-savvy Administrator to join their dynamic team. This is a fantastic opportunity for someone eager to support commercial banking customers and make a significant impact.

Pay: 14.02p/hr
Start Date: As soon as possible
Working Pattern: Full Time (Monday to Friday, 9 AM - 5 PM)
Location: Edinburgh City Centre

Contract Length: 6 months with opportunity for extension

What You'll Do:
As an Administrator, you will play a pivotal role in assisting our commercial banking customers with a variety of queries related to their accounts. Your responsibilities will include:

• Daily Case Management: Handle a set number of cases allocated to you each day, ensuring timely resolution of customer inquiries.
• Customer Support: Provide exceptional service by addressing inbound customer queries with attention to detail and professionalism.
• System-Based Tasks: Engage predominantly in system-based tasks with a focus on maintaining accurate records and data management.
• Outbound Calls: Conduct outbound calls as necessary to resolve customer issues and provide updates.
• Target Achievement: Work diligently to meet set targets while maintaining the highest standards of service.

What We're Looking For:
To thrive in this role, you should possess:

• Strong IT Skills: Proficient in using various computer systems and software applications.
• Attention to Detail: A meticulous approach to work, ensuring all tasks are completed accurately.
• Target-Driven Mindset: A commitment to achieving goals and improving service efficiency.
• Excellent Communication Skills: Ability to convey information clearly and effectively, both verbally and in writing.

Why Join Us?

• Professional Growth: Gain valuable experience in a reputable financial institution and enhance your administrative skills.
• Supportive Environment: Work alongside a friendly team that values collaboration and encourages professional development.

Benefits

• Weekly Pay
• Online payslips
• Dedicated aftercare team
• Annual leave allowance of 31 days per year
• Employee Assistance Programme
• Access to Able Futures
• Eyecare vouchers
• Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more
• Smart Spending App
• Workplace Pension scheme

If you are passionate about providing outstanding customer service and are ready to take on a rewarding challenge, we want to hear from you!

How to Apply:
Please submit your CV outlining your relevant experience and a recruiter will be in touch.

Join us in making a difference for our customers! Apply today and take the first step towards an exciting career in the financial sector. Your future awaits!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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