Quality Control Technician

Quality Control Technician

• Annual Salary: 32,517 (including shift premium)
• Location: Kendal
• Job Type: Full-time
• Earlies: 06:00-13:30 Monday to Friday
• Lates: 13:15-21:15 Monday to Thursday and 13:15-18:45 Friday.

Join our team as a Quality Control Technician, based at our headquarters in Kendal. This role involves a rotating 2-week shift pattern and offers a total remuneration of 32,517 per annum. As a Quality Control Technician, you will play a crucial role in ensuring the quality and compliance of our products.

Day-to-day of the role:

• Product Quality & Release:

  • Review and approve batch records, in-process checks, and laboratory results for raw materials, intermediates, and finished goods.
  • Perform dispositioning of materials and products, ensuring compliance with internal specifications and regulatory requirements.
  • Liaise with Production, Laboratories, and Supply Chain to ensure timely release of products.
  • Maintain accurate and traceable documentation for all batch dispositions.
  • Comply with safety and hygiene procedures, including adopting safe working practices and using required protective clothing and safety equipment.

• Customer and Vendor Complaints:

  • Receive, log, investigate, and respond to all customer and vendor complaints within agreed timelines.
  • Perform root cause analyses, coordinate testing or sampling when necessary, and document findings.
  • Collaborate with cross-functional teams to prevent recurrence and improve supplier quality performance.
  • Track and trend complaints to identify recurring issues or emerging risks.

• Compliance and Documentation:

  • Ensure that all activities comply with GMP, GFSI, BRCGS & Regulatory (UK/EU/US/CA) standards.
  • Assist with internal, supplier, and regulatory audits, providing documentation and evidence as required.
  • Contribute to the review and update of Quality Management System (QMS) documents, including SOPs, forms, and work instructions.
  • Support training of staff in quality standards, procedures, and hygiene practices.

• Cross-Functional Collaboration:

  • Work closely with Production, Laboratories, R&D, and Supply Chain to resolve quality issues.
  • Liaise with external manufacturers and suppliers to maintain consistent quality expectations.
  • Communicate quality performance, trends, and improvement actions to management and stakeholders.

Required Skills & Qualifications:

• Degree in Food Science, Microbiology, Chemistry, or a related discipline.
• Proven experience in a quality role within the food manufacturing, pharmaceutical, or medical devices industry.
• Strong knowledge of GMP, HACCP, and quality systems.
• Excellent organizational, analytical, and computer skills, including proficiency in Microsoft Office.
• Professional communication skills at all levels.
• Self-motivated, efficient, methodical, and a great team player with a continuous improvement focus.

Benefits:

• Competitive salary package including shift premium.
• Opportunities for professional growth and development.
• Supportive team environment.

To apply for the Quality Control Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.