Continuous Insights Manager Slough (Head Office) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Continuous Insights Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role You'll be at the heart of our Marketing team, turning data into insights that inspire action and help shape decisions across KP Snacks. This role is all about curiosity, collaboration and making data tell a compelling story. You'll manage regular reporting on market performance, providing clear and actionable recommendations that keep our brands growing and connected to snackers everywhere. As a Continuous Insights Manager, you'll work closely with our Category, Research & Insights team - the hub for data-driven decision-making. You'll lead periodic reporting on KP Snacks' performance, monitor key metrics and act as an early warning radar for trends and opportunities. Alongside this, you'll conduct deep-dive analyses to support teams across Brand Marketing, Sales and Commercial Finance, helping them understand what's happening in the market and why. You'll also build and maintain database reports in partnership with Nielsen and Kantar, manage relationships with external data partners and support our annual Growth Planning process with impactful market and consumer trend analysis. This is a fantastic opportunity to influence decisions at all levels, gain exposure across the business and make a real difference to some of the UK's most-loved snack brands. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual salary from £45,000 depending on experience. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead market performance reporting - Own the delivery of regular reports on KP Snacks' performance and market trends, providing clear, actionable insights that help the business make informed decisions Deliver deep-dive analyses - Investigate areas of interest or concern across our brands, categories and channels, turning complex data into compelling stories that support Brand Marketing, Sales and Commercial Finance teams Build and maintain database reports - Work with Nielsen and Kantar to create and manage tools that allow our Brand and Commercial teams to self-serve for basic data requests, ensuring efficiency and accuracy Manage external data partnerships - Maintain strong relationships with Nielsen and Kantar, and lead the Mintel and IGD relationships, ensuring KP Snacks gets the best quality and value from these contracts Support strategic planning - Support our annual Growth Planning process by delivering external insights on macro trends, consumer behaviour and market dynamics, helping shape future strategies Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Analytical strength and curiosity - A passion for digging into data, spotting patterns and uncovering insights that drive action Experience with retail and consumer data - Experience with ideally Nielsen and Kantar, with the ability to turn data into meaningful stories Technical skills and data literacy - Strong Excel skills and confidence working with multiple data sources, plus an understanding of key sales and shopper metrics Communication and collaboration - Ability to present insights clearly and work effectively with cross-functional teams, influencing decisions at all levels Attention to detail and adaptability - Comfortable managing ambiguity, prioritising tasks and delivering to tight deadlines in a fast-paced environment
Feb 08, 2026
Full time
Continuous Insights Manager Slough (Head Office) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Continuous Insights Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role You'll be at the heart of our Marketing team, turning data into insights that inspire action and help shape decisions across KP Snacks. This role is all about curiosity, collaboration and making data tell a compelling story. You'll manage regular reporting on market performance, providing clear and actionable recommendations that keep our brands growing and connected to snackers everywhere. As a Continuous Insights Manager, you'll work closely with our Category, Research & Insights team - the hub for data-driven decision-making. You'll lead periodic reporting on KP Snacks' performance, monitor key metrics and act as an early warning radar for trends and opportunities. Alongside this, you'll conduct deep-dive analyses to support teams across Brand Marketing, Sales and Commercial Finance, helping them understand what's happening in the market and why. You'll also build and maintain database reports in partnership with Nielsen and Kantar, manage relationships with external data partners and support our annual Growth Planning process with impactful market and consumer trend analysis. This is a fantastic opportunity to influence decisions at all levels, gain exposure across the business and make a real difference to some of the UK's most-loved snack brands. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual salary from £45,000 depending on experience. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead market performance reporting - Own the delivery of regular reports on KP Snacks' performance and market trends, providing clear, actionable insights that help the business make informed decisions Deliver deep-dive analyses - Investigate areas of interest or concern across our brands, categories and channels, turning complex data into compelling stories that support Brand Marketing, Sales and Commercial Finance teams Build and maintain database reports - Work with Nielsen and Kantar to create and manage tools that allow our Brand and Commercial teams to self-serve for basic data requests, ensuring efficiency and accuracy Manage external data partnerships - Maintain strong relationships with Nielsen and Kantar, and lead the Mintel and IGD relationships, ensuring KP Snacks gets the best quality and value from these contracts Support strategic planning - Support our annual Growth Planning process by delivering external insights on macro trends, consumer behaviour and market dynamics, helping shape future strategies Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Analytical strength and curiosity - A passion for digging into data, spotting patterns and uncovering insights that drive action Experience with retail and consumer data - Experience with ideally Nielsen and Kantar, with the ability to turn data into meaningful stories Technical skills and data literacy - Strong Excel skills and confidence working with multiple data sources, plus an understanding of key sales and shopper metrics Communication and collaboration - Ability to present insights clearly and work effectively with cross-functional teams, influencing decisions at all levels Attention to detail and adaptability - Comfortable managing ambiguity, prioritising tasks and delivering to tight deadlines in a fast-paced environment
UKRE BayWa r.e. UK Limited About the role Join us on our transformational journey as we seek a visionary Managing Director - UK & Ireland to lead our operations and accelerate growth in the renewable energy sector. Ideally based in our Edinburgh or Glasgow office, you will take full responsibility for shaping strategy, driving innovation, and delivering exceptional results across wind and solar projects.This is a senior leadership role reporting directly to the Global Group COO, with full P&L accountability and responsibility for a team of approximately 70 employees across the UK and Ireland. You will be the driving force behind operational excellence, commercial success, and strategic expansion in one of the most dynamic renewable energy markets. What you will do Lead and manage all aspects of the company's operations, including commercial, technical, project development, and business development for renewable energy projects (wind & solar). Strategically develop and execute the company's business plans to meet the targets set by the Board, shareholders, and stakeholders. Oversee project management from conception to execution, ensuring projects are delivered on time, within scope, and within budget. Take key decisions on operational matters including human resources, health and safety, compliance, and project development. Manage day-to-day operations , balancing commercial and technical priorities, with a focus on efficiency and innovation. Lead business development efforts by identifying new market opportunities, fostering relationships with potential clients, and overseeing the development of new projects. Develop and manage budgets for both the company and individual projects, ensuring financial targets are met and exceeded where possible. Promote risk management , identifying potential risks to project timelines, costs, and company reputation, and taking proactive measures to mitigate them. Ensure compliance with industry regulations, company policies, and legal guidelines, both for internal processes and external operations. Foster a culture of innovation , ensuring the company remains at the forefront of the renewable energy sector by seeking and implementing the latest technologies. B uild and lead high-performing teams , including recruitment, training, and development, to meet the company's growing demands and achieve business goals. Collaborate with the global network within the company, working closely with international peers across EMEA to drive growth in the global renewable energy market. Represent the company in external forums such as exhibitions, trade fairs, and industry events to enhance brand visibility and partnerships. Provide strategic insights and advice to the Board, preparing reports and decision memos regarding market trends, project developments, and business opportunities. Take full responsibility for QHSE , ensuring robust health and safety systems are implemented for employees and stakeholders, while proactively mitigating risks associated with renewable energy operations. What you'll need to succeed Experience Requirements + Minimum 5-10 years of senior management experience as Managing Director, Country Manager, or Head of a large team. + At least 10 years of proven experience in the UK energy market, with a strong track record in renewable energy (wind and solar). Educational Qualifications: University degree in a technical, economic, or environmental discipline. Renewable Energy Market Knowledge: Strong understanding of the UK wind and solar (PV) market, including trends, challenges, and opportunities. Project Development & Management: Proven experience in managing renewable energy projects, particularly in wind and solar energy, from conception through execution. Strategic Planning & Execution: Ability to create and implement business strategies to meet the company's financial and strategic targets, driving growth and innovation. Financial Acumen: Solid understanding of financial performance metrics and budget management, particularly within renewable energy projects. Risk Management & QHSE Compliance: Expertise in identifying, assessing, and mitigating risks, ensuring robust QHSE standards and health and safety compliance to secure project success and business continuity. Communication & Relationship Management: Excellent communication skills, capable of building and maintaining strong relationships with clients, stakeholders, and international teams. Digital Solutions & Innovation: Understanding of digital tools and the ability to drive digital transformation to support business operations and enhance efficiency. Entrepreneurial Mindset: Proactive, results-oriented, and adaptable to changing market conditions, viewing disruption as an opportunity to innovate and reimagine business processes. Fluency in English & Intercultural Competence: Fluency in English (both written and spoken) and the ability to manage cross-cultural teams and collaborate with international colleagues effectively. Private Health Insurance. Life Assurance Cover. Company Pension Scheme. Flexible Working Environment. Yearly Discretionary Performance Bonus Scheme. Excellent Company Culture. Mental Health First Aid support. Employee Assistance Programme which provides all employees with 24/7 access to telephone and online counselling. Benefits can vary depending on the location and are not legally binding. BayWa r.e. UK Limited is part of the international BayWa r.e. group of renewable energy businesses, with our main office based in Edinburgh, and with other locations in Cork and Glasgow. The BayWa r.e. UK team focuses on renewable project development, acquisition and construction of Wind, Solar, BESS and Hybrid Projects, both in the UK and Ireland. About BayWa r.e. We are an international project developer of wind, solar and battery storage (BESS) projects. Our activities include the planning, development and construction of these projects, as well as their operation and maintenance, and energy trading. BayWa r.e. is also a leading global supplier to the solar distribution market. In total, we have successfully brought online more than 6 GW of renewable energy. Our shareholders are BayWa AG and Energy Infrastructure Partners. You matter to us At BayWa r.e. we are fully committed to fostering equity and inclusion and embrace diversity, of all our people, both present and those yet to join us! We welcome applications from everyone, irrespective of gender, gender identity, national origin, religion, social-, cultural-, or ethnic-background, sex, sexual orientation, age, non-disqualifying physical or mental disability, pregnancy, veteran status, or any other status protected by appropriate law. All hiring decisions are based on business needs, job requirements and qualifications. We are dedicated to being an equal opportunity employer for all by providing an inclusive environment free of discrimination or harassment. Your Contact Julia Seres
Feb 08, 2026
Full time
UKRE BayWa r.e. UK Limited About the role Join us on our transformational journey as we seek a visionary Managing Director - UK & Ireland to lead our operations and accelerate growth in the renewable energy sector. Ideally based in our Edinburgh or Glasgow office, you will take full responsibility for shaping strategy, driving innovation, and delivering exceptional results across wind and solar projects.This is a senior leadership role reporting directly to the Global Group COO, with full P&L accountability and responsibility for a team of approximately 70 employees across the UK and Ireland. You will be the driving force behind operational excellence, commercial success, and strategic expansion in one of the most dynamic renewable energy markets. What you will do Lead and manage all aspects of the company's operations, including commercial, technical, project development, and business development for renewable energy projects (wind & solar). Strategically develop and execute the company's business plans to meet the targets set by the Board, shareholders, and stakeholders. Oversee project management from conception to execution, ensuring projects are delivered on time, within scope, and within budget. Take key decisions on operational matters including human resources, health and safety, compliance, and project development. Manage day-to-day operations , balancing commercial and technical priorities, with a focus on efficiency and innovation. Lead business development efforts by identifying new market opportunities, fostering relationships with potential clients, and overseeing the development of new projects. Develop and manage budgets for both the company and individual projects, ensuring financial targets are met and exceeded where possible. Promote risk management , identifying potential risks to project timelines, costs, and company reputation, and taking proactive measures to mitigate them. Ensure compliance with industry regulations, company policies, and legal guidelines, both for internal processes and external operations. Foster a culture of innovation , ensuring the company remains at the forefront of the renewable energy sector by seeking and implementing the latest technologies. B uild and lead high-performing teams , including recruitment, training, and development, to meet the company's growing demands and achieve business goals. Collaborate with the global network within the company, working closely with international peers across EMEA to drive growth in the global renewable energy market. Represent the company in external forums such as exhibitions, trade fairs, and industry events to enhance brand visibility and partnerships. Provide strategic insights and advice to the Board, preparing reports and decision memos regarding market trends, project developments, and business opportunities. Take full responsibility for QHSE , ensuring robust health and safety systems are implemented for employees and stakeholders, while proactively mitigating risks associated with renewable energy operations. What you'll need to succeed Experience Requirements + Minimum 5-10 years of senior management experience as Managing Director, Country Manager, or Head of a large team. + At least 10 years of proven experience in the UK energy market, with a strong track record in renewable energy (wind and solar). Educational Qualifications: University degree in a technical, economic, or environmental discipline. Renewable Energy Market Knowledge: Strong understanding of the UK wind and solar (PV) market, including trends, challenges, and opportunities. Project Development & Management: Proven experience in managing renewable energy projects, particularly in wind and solar energy, from conception through execution. Strategic Planning & Execution: Ability to create and implement business strategies to meet the company's financial and strategic targets, driving growth and innovation. Financial Acumen: Solid understanding of financial performance metrics and budget management, particularly within renewable energy projects. Risk Management & QHSE Compliance: Expertise in identifying, assessing, and mitigating risks, ensuring robust QHSE standards and health and safety compliance to secure project success and business continuity. Communication & Relationship Management: Excellent communication skills, capable of building and maintaining strong relationships with clients, stakeholders, and international teams. Digital Solutions & Innovation: Understanding of digital tools and the ability to drive digital transformation to support business operations and enhance efficiency. Entrepreneurial Mindset: Proactive, results-oriented, and adaptable to changing market conditions, viewing disruption as an opportunity to innovate and reimagine business processes. Fluency in English & Intercultural Competence: Fluency in English (both written and spoken) and the ability to manage cross-cultural teams and collaborate with international colleagues effectively. Private Health Insurance. Life Assurance Cover. Company Pension Scheme. Flexible Working Environment. Yearly Discretionary Performance Bonus Scheme. Excellent Company Culture. Mental Health First Aid support. Employee Assistance Programme which provides all employees with 24/7 access to telephone and online counselling. Benefits can vary depending on the location and are not legally binding. BayWa r.e. UK Limited is part of the international BayWa r.e. group of renewable energy businesses, with our main office based in Edinburgh, and with other locations in Cork and Glasgow. The BayWa r.e. UK team focuses on renewable project development, acquisition and construction of Wind, Solar, BESS and Hybrid Projects, both in the UK and Ireland. About BayWa r.e. We are an international project developer of wind, solar and battery storage (BESS) projects. Our activities include the planning, development and construction of these projects, as well as their operation and maintenance, and energy trading. BayWa r.e. is also a leading global supplier to the solar distribution market. In total, we have successfully brought online more than 6 GW of renewable energy. Our shareholders are BayWa AG and Energy Infrastructure Partners. You matter to us At BayWa r.e. we are fully committed to fostering equity and inclusion and embrace diversity, of all our people, both present and those yet to join us! We welcome applications from everyone, irrespective of gender, gender identity, national origin, religion, social-, cultural-, or ethnic-background, sex, sexual orientation, age, non-disqualifying physical or mental disability, pregnancy, veteran status, or any other status protected by appropriate law. All hiring decisions are based on business needs, job requirements and qualifications. We are dedicated to being an equal opportunity employer for all by providing an inclusive environment free of discrimination or harassment. Your Contact Julia Seres
Business Account Manager Slough (HQ) We operate a dynamic working model built on trust, choice and balance, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a Business Account Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As a Business Account Manager, you'll act as the commercial lead for your customer area, with full P&L responsibility and accountability for delivering revenue, volume and margin targets. You'll build deep, insight-led customer relationships and lead the development, negotiation and execution of Joint Business Plans that unlock shared growth. You'll be responsible for setting clear account strategies aligned to KP Snacks' wider commercial priorities, identifying where to play and how to win across brands and Own Label. Working closely with Marketing, Category, Finance, Shopper Activation, Supply Chain and other teams, you'll ensure plans are executed brilliantly in market. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £6,000 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Owning full commercial and P&L accountability Managing a £20m+ account portfolio, including forecasting, pricing, trade investment, margin delivery and overall financial performance Leading Joint Business Planning and customer relationships Building strong, trusted partnerships at head office level, shaping and negotiating JBPs that deliver mutual value and long-term growth Developing and executing customer account strategies Creating clear account plans aligned to KP Snacks' strategic priorities, including promotional strategies, distribution growth, range reviews and NPD launches Driving insight-led growth opportunities Using shopper, category, EPOS and commercial insight to identify new opportunities, improve commercial efficiency and support medium- and long-term growth strategies Leading cross functional collaboration and execution Acting as the key interface between Sales and internal teams, ensuring plans are aligned, executed on time and delivered to a high standard across seasonal events, activations and customer initiatives Ensuring strong commercial governance and ways of working Maintaining forecast accuracy, managing pricing and claims, delivering strong promotional ROI, and using internal systems and BI tools to support reporting and decision making Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience managing UK FMCG customer accounts, with responsibility for building strong, insight-led customer relationships and delivering sustainable growth A consistent track record of delivering against commercial targets, including revenue, margin and volume, within a fast-paced environment Demonstrable experience owning and managing significant P&L responsibility of £20m+, including forecasting, trade investment and profitability Experience developing, negotiating and executing Joint Business Plans, as well as leading range reviews and promotional planning Confidence using data and insight to influence customer decisions, identify opportunities and drive performance, drawing on EPOS, category and commercial analysis
Feb 08, 2026
Full time
Business Account Manager Slough (HQ) We operate a dynamic working model built on trust, choice and balance, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a Business Account Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As a Business Account Manager, you'll act as the commercial lead for your customer area, with full P&L responsibility and accountability for delivering revenue, volume and margin targets. You'll build deep, insight-led customer relationships and lead the development, negotiation and execution of Joint Business Plans that unlock shared growth. You'll be responsible for setting clear account strategies aligned to KP Snacks' wider commercial priorities, identifying where to play and how to win across brands and Own Label. Working closely with Marketing, Category, Finance, Shopper Activation, Supply Chain and other teams, you'll ensure plans are executed brilliantly in market. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £6,000 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Owning full commercial and P&L accountability Managing a £20m+ account portfolio, including forecasting, pricing, trade investment, margin delivery and overall financial performance Leading Joint Business Planning and customer relationships Building strong, trusted partnerships at head office level, shaping and negotiating JBPs that deliver mutual value and long-term growth Developing and executing customer account strategies Creating clear account plans aligned to KP Snacks' strategic priorities, including promotional strategies, distribution growth, range reviews and NPD launches Driving insight-led growth opportunities Using shopper, category, EPOS and commercial insight to identify new opportunities, improve commercial efficiency and support medium- and long-term growth strategies Leading cross functional collaboration and execution Acting as the key interface between Sales and internal teams, ensuring plans are aligned, executed on time and delivered to a high standard across seasonal events, activations and customer initiatives Ensuring strong commercial governance and ways of working Maintaining forecast accuracy, managing pricing and claims, delivering strong promotional ROI, and using internal systems and BI tools to support reporting and decision making Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience managing UK FMCG customer accounts, with responsibility for building strong, insight-led customer relationships and delivering sustainable growth A consistent track record of delivering against commercial targets, including revenue, margin and volume, within a fast-paced environment Demonstrable experience owning and managing significant P&L responsibility of £20m+, including forecasting, trade investment and profitability Experience developing, negotiating and executing Joint Business Plans, as well as leading range reviews and promotional planning Confidence using data and insight to influence customer decisions, identify opportunities and drive performance, drawing on EPOS, category and commercial analysis
Heriot-Watt University Malaysia
Easter Howgate, Midlothian
Interim Head of Facilities Management FTE and Working Pattern: Full time, Fixed term for 2 years Competitive Salary based on experience Holiday Entitlement: 33 days annual leave, plus 9 buildings closed days for all full time staff. Use our total rewards calculator to see the value of benefits provided by Heriot-Watt University. Overview Heriot-Watt University is a distinctive, research-led institution with a truly global footprint. With campuses in the UK, Dubai and Malaysia, and a growing portfolio of international partnerships, the University operates within an increasingly complex academic, regulatory and commercial landscape. The Interim Head of Facilities Management will provide senior leadership at a pivotal moment, shaping the operational foundations that enable academic excellence, international growth and long-term sustainability. Reporting to the Global Director of Estates and Facilities, the role will lead the strategic and operational delivery of Facilities Management services across a multi-campus, international estate. This position sits at the intersection of global consistency and local responsiveness, ensuring diverse campuses and partnership environments are supported by clear standards, strong governance and high-quality service delivery. The focus of the interim period will be on stabilising and modernising Facilities Management operations, reviewing and strengthening service delivery models, and developing a clear roadmap for a future operating model capable of supporting international campus complexity and new partnership arrangements. Working closely with academic leaders, professional services colleagues and executive stakeholders, you will ensure Facilities Management actively supports teaching, research, student experience and collaborative activity with external partners. You will play a key role in ensuring the University's estates are adaptable, compliant and resilient across different regulatory regimes, cultural contexts and operating environments. Purpose of Role Reporting to the Global Director of Estates and Facilities, the Interim Head of Facilities Management will lead the strategic and operational delivery of Facilities Management services across a multi-campus, international estate. This role sits at the intersection of global consistency and local responsiveness, ensuring that diverse campuses and partnership environments are supported by clear standards, strong governance and high-quality service delivery. The focus of the interim period will be on stabilising and modernising Facilities Management operations, reviewing and strengthening service delivery models, and developing a clear roadmap for a future operating model capable of supporting international campus complexity and new partnership arrangements. Working closely with academic leaders, professional services colleagues and executive stakeholders, you will ensure that Facilities Management actively supports teaching, research, student experience and collaborative activity with external partners. You will play a key role in ensuring the University's estates are adaptable, compliant and resilient across different regulatory regimes, cultural contexts and operating environments. Key responsibilities Lead the operational delivery of Facilities Management services across multiple UK and international campuses Develop and implement a business improvement plan to modernise services, systems and operating models in line with global best practice in higher education Establish clear, consistent standards for facilities operations, compliance and service performance across diverse international settings Strengthen statutory compliance, health and safety performance and risk management across the estate, taking account of differing local regulatory requirements Provide leadership across maintenance, works management, compliance, fabric, landscape and environmental services Manage significant operational budgets and ensure value for money across in-house provision, contractors and partnership arrangements Work closely with the Energy and Environment Operations Manager to embed sustainability and Net Zero principles across Facilities Management activities globally Lead, motivate and develop multidisciplinary teams, building capability and resilience within a complex, distributed operating model Act as a senior member of the Estates and Facilities leadership team, deputising for the Global Director of Estates and Facilities as required Build effective relationships with Schools, Professional Services, international campus leadership teams and external partners Essential Criteria Significant senior-level experience in estates or facilities management within a large, complex organisation A proven track record of leading service transformation and operational improvement, ideally within an HE or public sector context Experience of working across multiple sites and jurisdictions, with an appreciation of international regulatory, cultural and operational complexity In-depth knowledge of health and safety legislation, statutory compliance and estate operations Strong financial and commercial acumen, including experience managing substantial budgets and complex supplier and contract arrangements The ability to lead and develop large, multidisciplinary teams within matrixed or distributed structures Excellent communication and stakeholder engagement skills, with credibility at executive level and confidence working with international partners A clear commitment to service excellence, sustainability and enabling academic and research activity Degree-level education in a relevant discipline and membership of a professional body (e.g. IWFM, NEBOSH, RICS or equivalent) are expected How to apply To apply, please submit a CV and covering letter via the Heriot-Watt online recruitment. Applications can be submitted up to midnight UK time on Friday 27 February 2026. For an informal discussion, please contact: Lynda Johnstone, Global Director of Estates and Facilities Christina Lourenco, Talent Acquisition Lead Equality, diversity and inclusion Heriot-Watt University is committed to securing equality of opportunity in employment and to an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are about maximising potential and creating a culture of inclusion for all. We value diversity across our university community and welcome applications from all sectors of society. For more information, see our equality and diversity pages. Use our total rewards calculator to see the value of benefits provided by Heriot-Watt University. About Heriot-Watt University At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.
Feb 07, 2026
Full time
Interim Head of Facilities Management FTE and Working Pattern: Full time, Fixed term for 2 years Competitive Salary based on experience Holiday Entitlement: 33 days annual leave, plus 9 buildings closed days for all full time staff. Use our total rewards calculator to see the value of benefits provided by Heriot-Watt University. Overview Heriot-Watt University is a distinctive, research-led institution with a truly global footprint. With campuses in the UK, Dubai and Malaysia, and a growing portfolio of international partnerships, the University operates within an increasingly complex academic, regulatory and commercial landscape. The Interim Head of Facilities Management will provide senior leadership at a pivotal moment, shaping the operational foundations that enable academic excellence, international growth and long-term sustainability. Reporting to the Global Director of Estates and Facilities, the role will lead the strategic and operational delivery of Facilities Management services across a multi-campus, international estate. This position sits at the intersection of global consistency and local responsiveness, ensuring diverse campuses and partnership environments are supported by clear standards, strong governance and high-quality service delivery. The focus of the interim period will be on stabilising and modernising Facilities Management operations, reviewing and strengthening service delivery models, and developing a clear roadmap for a future operating model capable of supporting international campus complexity and new partnership arrangements. Working closely with academic leaders, professional services colleagues and executive stakeholders, you will ensure Facilities Management actively supports teaching, research, student experience and collaborative activity with external partners. You will play a key role in ensuring the University's estates are adaptable, compliant and resilient across different regulatory regimes, cultural contexts and operating environments. Purpose of Role Reporting to the Global Director of Estates and Facilities, the Interim Head of Facilities Management will lead the strategic and operational delivery of Facilities Management services across a multi-campus, international estate. This role sits at the intersection of global consistency and local responsiveness, ensuring that diverse campuses and partnership environments are supported by clear standards, strong governance and high-quality service delivery. The focus of the interim period will be on stabilising and modernising Facilities Management operations, reviewing and strengthening service delivery models, and developing a clear roadmap for a future operating model capable of supporting international campus complexity and new partnership arrangements. Working closely with academic leaders, professional services colleagues and executive stakeholders, you will ensure that Facilities Management actively supports teaching, research, student experience and collaborative activity with external partners. You will play a key role in ensuring the University's estates are adaptable, compliant and resilient across different regulatory regimes, cultural contexts and operating environments. Key responsibilities Lead the operational delivery of Facilities Management services across multiple UK and international campuses Develop and implement a business improvement plan to modernise services, systems and operating models in line with global best practice in higher education Establish clear, consistent standards for facilities operations, compliance and service performance across diverse international settings Strengthen statutory compliance, health and safety performance and risk management across the estate, taking account of differing local regulatory requirements Provide leadership across maintenance, works management, compliance, fabric, landscape and environmental services Manage significant operational budgets and ensure value for money across in-house provision, contractors and partnership arrangements Work closely with the Energy and Environment Operations Manager to embed sustainability and Net Zero principles across Facilities Management activities globally Lead, motivate and develop multidisciplinary teams, building capability and resilience within a complex, distributed operating model Act as a senior member of the Estates and Facilities leadership team, deputising for the Global Director of Estates and Facilities as required Build effective relationships with Schools, Professional Services, international campus leadership teams and external partners Essential Criteria Significant senior-level experience in estates or facilities management within a large, complex organisation A proven track record of leading service transformation and operational improvement, ideally within an HE or public sector context Experience of working across multiple sites and jurisdictions, with an appreciation of international regulatory, cultural and operational complexity In-depth knowledge of health and safety legislation, statutory compliance and estate operations Strong financial and commercial acumen, including experience managing substantial budgets and complex supplier and contract arrangements The ability to lead and develop large, multidisciplinary teams within matrixed or distributed structures Excellent communication and stakeholder engagement skills, with credibility at executive level and confidence working with international partners A clear commitment to service excellence, sustainability and enabling academic and research activity Degree-level education in a relevant discipline and membership of a professional body (e.g. IWFM, NEBOSH, RICS or equivalent) are expected How to apply To apply, please submit a CV and covering letter via the Heriot-Watt online recruitment. Applications can be submitted up to midnight UK time on Friday 27 February 2026. For an informal discussion, please contact: Lynda Johnstone, Global Director of Estates and Facilities Christina Lourenco, Talent Acquisition Lead Equality, diversity and inclusion Heriot-Watt University is committed to securing equality of opportunity in employment and to an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are about maximising potential and creating a culture of inclusion for all. We value diversity across our university community and welcome applications from all sectors of society. For more information, see our equality and diversity pages. Use our total rewards calculator to see the value of benefits provided by Heriot-Watt University. About Heriot-Watt University At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Soft Services Supervisor CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Soft Services Manager to join the team located in Bristol. Role Summary: Manage the delivery of Soft Services in line with both the contract and Service Level Agreements, this includes front of house, mail room, security, cleaning & chauffeur services. Direct line management of a team of 11 Provide additional management cover, as required, to the overall contract management team. Ensure that all planned and reactive soft services tasks are undertaken in a thorough, timely and professional manner to agreed methods. Monitor, review and manage sub-contracted services to ensure consistent service delivery to a high standard. Liaise with customers daily to ensure customer satisfaction and identify service improvements. Liaise with the Account Management Team and other internal teams as appropriate to ensure the smooth delivery of service to the end user. Ensure that all services are compliant with relevant Industry legislation & statutory compliance. Ensure that all services are delivered in line with Work Place procedures and appropriate legislation, ensuring corrective actions are implemented promptly & correctly within the assigned sector. Ensure Soft Services staffs are operating in-line with core operating policies and procedures. Experience Required: A track record of managing, delivering and improving the full suite of soft services within a corporate office environment Excellent customer service skills, with experience of delivering a 5 Star service Excellent stakeholder management skills, with the ability to forge partnerships with sub contractors and customers alike Strong communication skills, with the ability to manage and motivate diverse teams across a number of key corporate office locations Solid Commercial Accumen, and the ability to manage complex budgets and costs. A background in hospitality is desirable
Feb 07, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Soft Services Supervisor CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Soft Services Manager to join the team located in Bristol. Role Summary: Manage the delivery of Soft Services in line with both the contract and Service Level Agreements, this includes front of house, mail room, security, cleaning & chauffeur services. Direct line management of a team of 11 Provide additional management cover, as required, to the overall contract management team. Ensure that all planned and reactive soft services tasks are undertaken in a thorough, timely and professional manner to agreed methods. Monitor, review and manage sub-contracted services to ensure consistent service delivery to a high standard. Liaise with customers daily to ensure customer satisfaction and identify service improvements. Liaise with the Account Management Team and other internal teams as appropriate to ensure the smooth delivery of service to the end user. Ensure that all services are compliant with relevant Industry legislation & statutory compliance. Ensure that all services are delivered in line with Work Place procedures and appropriate legislation, ensuring corrective actions are implemented promptly & correctly within the assigned sector. Ensure Soft Services staffs are operating in-line with core operating policies and procedures. Experience Required: A track record of managing, delivering and improving the full suite of soft services within a corporate office environment Excellent customer service skills, with experience of delivering a 5 Star service Excellent stakeholder management skills, with the ability to forge partnerships with sub contractors and customers alike Strong communication skills, with the ability to manage and motivate diverse teams across a number of key corporate office locations Solid Commercial Accumen, and the ability to manage complex budgets and costs. A background in hospitality is desirable
Our client, a prominent player in the water sector, is seeking a highly skilled Project Manager to join their team based in Bradford. This is a full-time permanent position focused on managing projects under the Yorkshire Water contract. Key Responsibilities: Develop and maintain effective relationships with clients and wastewater division stakeholders Provide clear instructions and consistent delivery to inspire confidence Lead localised reporting by preparing and planning concise reports for projects within your area Ensure efficient resource allocation for successful project delivery Coordinate with the commercial team on tenders and proposals, ensuring alignment with governance processes Secure new sales to support the annual financial plan Ensure all projects comply with contracts, statutory regulations, SHEQ requirements, and industry standards Support the business through effective communication in meetings, briefings, reporting, and other forums Foster strong partnerships with suppliers to drive innovation for customers Job Requirements: Strong influencing and negotiation skills Ability to present with assurance and confidence Understanding of commercial and financial metrics Experience in internal and external customer management Knowledge of the construction market Proficiency in project management methodology Broad understanding of construction Health and Safety law and legislation Previous project management experience in a senior capacity Experience of proven line management responsibility Ability to travel as required to meet the needs of the role Benefits: Competitive salary and benefits package 25 days annual leave plus bank holidays Company car or car allowance If you are a seasoned Project Manager with significant experience looking to further your career in the water sector, we would love to hear from you. Apply now to join our client's dynamic and dedicated team in Bradford.
Feb 07, 2026
Full time
Our client, a prominent player in the water sector, is seeking a highly skilled Project Manager to join their team based in Bradford. This is a full-time permanent position focused on managing projects under the Yorkshire Water contract. Key Responsibilities: Develop and maintain effective relationships with clients and wastewater division stakeholders Provide clear instructions and consistent delivery to inspire confidence Lead localised reporting by preparing and planning concise reports for projects within your area Ensure efficient resource allocation for successful project delivery Coordinate with the commercial team on tenders and proposals, ensuring alignment with governance processes Secure new sales to support the annual financial plan Ensure all projects comply with contracts, statutory regulations, SHEQ requirements, and industry standards Support the business through effective communication in meetings, briefings, reporting, and other forums Foster strong partnerships with suppliers to drive innovation for customers Job Requirements: Strong influencing and negotiation skills Ability to present with assurance and confidence Understanding of commercial and financial metrics Experience in internal and external customer management Knowledge of the construction market Proficiency in project management methodology Broad understanding of construction Health and Safety law and legislation Previous project management experience in a senior capacity Experience of proven line management responsibility Ability to travel as required to meet the needs of the role Benefits: Competitive salary and benefits package 25 days annual leave plus bank holidays Company car or car allowance If you are a seasoned Project Manager with significant experience looking to further your career in the water sector, we would love to hear from you. Apply now to join our client's dynamic and dedicated team in Bradford.
Strategic Partnerships Manager Salary: £37,000 Location: Home based with occasional travel to the Leighton Buzzard office (approx twice a month); hybrid; or office based. Contract: Permanent, full-time Charity People is delighted to be partnering with a charity to recruit a Strategic Partnerships Manager, a fantastic new role at an exciting point in the charity's growth. We're working with the UK's only medical ID charity, supporting people living with medical conditions, allergies and implants to live with confidence, independence and peace of mind. Through its globally recognised medical ID system and 24/7 emergency support, the charity ensures vital medical information is available when it matters most. 2024 marked the 60th anniversary of the charity's Foundation. Over six decades, they have been a trusted provider of emergency identification for individuals with medical conditions and allergies. The charity's purpose is simple yet powerful: To ensure that everyone with a medical condition or allergy can live a safer, more independent life - with emergency responders able to access their critical medical details instantly. This role offers a brilliant opportunity to shape and grow their strategic partnerships function, helping to significantly extend reach, diversify income and grow membership - ultimately enabling more people to live safer, more independent lives. The role As Strategic Partnerships Manager, you will be a driving force behind the charity's life-saving mission, developing, securing and stewarding partnerships across the charity, public and private sectors. You will own the full partnership lifecycle - from research and relationship building through to delivery, evaluation and renewal - working closely with the Director of Marketing and Development, CEO and Leadership Team. Acting as a central point of coordination internally and externally, you will design partnership models that deliver meaningful social impact alongside sustainable income and organisational growth. Key responsibilities Identify, research and prioritise prospective strategic partners whose values, audiences and objectives align with the charity's mission Develop and implement flexible partnership models across sectors, assessing opportunities based on impact, reach, income and strategic value Lead the development and management of partnership proposals, negotiations and agreements Deliver partnership-led income generation, including B2B sales of their membership, sponsorship and commercial opportunities Build and steward strong, long-term relationships, ensuring mutual commitments are delivered effectively Coordinate partnership activity across the organisation, ensuring clarity, feasibility and strong internal engagement Monitor, evaluate and report on partnership performance, impact and ROI for a range of internal audiences About you You will be an experienced partnerships or business development professional with a track record of developing and managing strategic partnerships that deliver tangible results. You are likely to bring: Experience building partnerships within the charity, public or private sectors A commercially minded approach, with experience of income generation through partnerships or B2B relationships Strong stakeholder management skills, including confidence working with senior leaders The ability to balance strategic thinking with hands-on delivery A collaborative, proactive and solutions-focused approach The charity is open to candidates bringing transferable partnership experience from a range of backgrounds. Application process & timeline To express your interest in this fantastic opportunity, please send your CV to Kevin Croasdale () at Charity People, our recruitment partner. If your profile aligns with what we're looking for, we will be in touch with more information and next steps. Closing date: Monday 2nd March First stage interviews: w/c Monday 9th March Second stage interviews: w/c Monday 15th March Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Feb 07, 2026
Full time
Strategic Partnerships Manager Salary: £37,000 Location: Home based with occasional travel to the Leighton Buzzard office (approx twice a month); hybrid; or office based. Contract: Permanent, full-time Charity People is delighted to be partnering with a charity to recruit a Strategic Partnerships Manager, a fantastic new role at an exciting point in the charity's growth. We're working with the UK's only medical ID charity, supporting people living with medical conditions, allergies and implants to live with confidence, independence and peace of mind. Through its globally recognised medical ID system and 24/7 emergency support, the charity ensures vital medical information is available when it matters most. 2024 marked the 60th anniversary of the charity's Foundation. Over six decades, they have been a trusted provider of emergency identification for individuals with medical conditions and allergies. The charity's purpose is simple yet powerful: To ensure that everyone with a medical condition or allergy can live a safer, more independent life - with emergency responders able to access their critical medical details instantly. This role offers a brilliant opportunity to shape and grow their strategic partnerships function, helping to significantly extend reach, diversify income and grow membership - ultimately enabling more people to live safer, more independent lives. The role As Strategic Partnerships Manager, you will be a driving force behind the charity's life-saving mission, developing, securing and stewarding partnerships across the charity, public and private sectors. You will own the full partnership lifecycle - from research and relationship building through to delivery, evaluation and renewal - working closely with the Director of Marketing and Development, CEO and Leadership Team. Acting as a central point of coordination internally and externally, you will design partnership models that deliver meaningful social impact alongside sustainable income and organisational growth. Key responsibilities Identify, research and prioritise prospective strategic partners whose values, audiences and objectives align with the charity's mission Develop and implement flexible partnership models across sectors, assessing opportunities based on impact, reach, income and strategic value Lead the development and management of partnership proposals, negotiations and agreements Deliver partnership-led income generation, including B2B sales of their membership, sponsorship and commercial opportunities Build and steward strong, long-term relationships, ensuring mutual commitments are delivered effectively Coordinate partnership activity across the organisation, ensuring clarity, feasibility and strong internal engagement Monitor, evaluate and report on partnership performance, impact and ROI for a range of internal audiences About you You will be an experienced partnerships or business development professional with a track record of developing and managing strategic partnerships that deliver tangible results. You are likely to bring: Experience building partnerships within the charity, public or private sectors A commercially minded approach, with experience of income generation through partnerships or B2B relationships Strong stakeholder management skills, including confidence working with senior leaders The ability to balance strategic thinking with hands-on delivery A collaborative, proactive and solutions-focused approach The charity is open to candidates bringing transferable partnership experience from a range of backgrounds. Application process & timeline To express your interest in this fantastic opportunity, please send your CV to Kevin Croasdale () at Charity People, our recruitment partner. If your profile aligns with what we're looking for, we will be in touch with more information and next steps. Closing date: Monday 2nd March First stage interviews: w/c Monday 9th March Second stage interviews: w/c Monday 15th March Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Senior Product Marketing Manager UK: £75-85k Netherlands: €80-90k per annum Denmark: DKK 65-70k per month Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in the Nordics; growing rapidly in the UK and we are already seeing some great success in the Netherlands since opening the entity in mid-2024, but our ambition is to become the clear European market-leader in the coming years Why we're proud Debt refinancing through 1bn NOK senior secured bond in December 2025 2024 CX Awards Winner, 'Best Mid-Market Contact Center Platform' Puzzel was recognised as the 'most innovative European-founded CCaaS provider' and top 3 globally by Frost & Sullivan in 2023 Best Practices Company of the Year 2023 Consistently high Glassdoor rating Puzzel places high importance on work-life balance and flexible working hours - as recognised by Flexa, placing 16th overall for work:life balance in 2025! We are working with Mercer on salary benchmarking, to ensure pay equality and market competitiveness Read more about us here. The opportunity We're looking for a Senior Product Marketing Manager to help shape how Puzzel brings products to market. You'll sit at the intersection of Product, Sales, Partnerships, Customer Success, and Marketing - translating product value into clear messaging, positioning, and go-to-market strategies that drive adoption and growth. This is a senior role with high visibility and a big opportunity to influence product direction, commercial success, and market perception. What you'll do Positioning & messaging Own and evolve messaging and positioning across key products and target segments. Turn product capabilities into customer value stories that resonate. Build differentiated narratives against competitors and alternatives. Go-to-market leadership Lead end-to-end go-to-market plans for launches, updates, and new capabilities. Proactively manage stakeholders across the organisation to influence and share information, in the right medium, at the right time across local and global audiences. Create launch kits and enablement materials to drive adoption. Drive business impact or growth using data, analytical thinking and structured presentation skills. Sales enablement Partner closely with Commercial teams to create tools that help win and retain customers: pitch decks, battlecards, talk tracks, FAQs Run internal enablement sessions and support commercial readiness Customer & market insight Develop deep understanding of customers, personas, industries, and buyer journeys Define customer and market segment to identify, select and prioritize target segments to meet business needs Translate insights into product-market fit improvements and stronger GTM execution Monitor market trends and competitor moves Content & campaign collaboration Support demand generation campaigns with clear messaging and product expertise Contribute to high-impact customer stories and product proof points What you'll bring Strategic thinking paired with hands on execution. Clear communication and great stakeholder management. High ownership, momentum, and ability to move fast in a scaling environment. Strong collaboration skills - and the ability to influence without authority. The must haves A minimum of 4 years of professional experience in a product marketing management role, ideally in B2B SaaS. Demonstrated success owning GTM strategies and product launches. Has experience shaping and taking to market suite of products beyond individual isolated features or one-off campaigns. Strong messaging skills - you can simplify complexity without losing nuance. Confidence working with senior stakeholders across Product, Sales and Marketing. Strong commercial mindset: you understand what drives pipeline and revenue. The nice to haves Experience in CCaaS / customer experience / contact centre tech. Experience working with multiple markets, languages, or regions. Familiarity with enterprise buying cycles and procurement processes. Strong interpersonal skills and ability to manage initiatives across multiple departments and stakeholders and with a flexible mindset. Proactive, flexible and capable of working independently as well as working in a team. Strategic thinker, able to balance long term vision with short and medium term goals. The location This role can be located in the UK, Denmark or Netherlands. UK: we are remote-first; there is a preference to be in the Greater London as our Product Marketing Associate is based there, so nice to get time in the office together. NL: we are remote-first, but you'll have access to use any Regus office in the Netherlands 2 days per week. The team try to get together at least once per week. DK: Aarhus or Copenhagen offices, with expectation to be in 2-3 days per week. What's In it for You? Competitive salary based on Mercer salary benchmarking data Flexible, hybrid approach to working; split your time between the office and home You get to be part of a fun, driven and supportive team Annual Summer and Christmas parties Excellent development opportunities and a great company culture What to expect from the interview process Screening call with Talent Acquisition 1st interview with Product Marketing Director Panel with case study Final meeting with CMO Puzzel Values Built on Trust - trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us. Stronger Together - working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners. Stay Hungry - have a continuous hunger to raise our game, innovate and be the best we can be professionally. Diversity & Inclusion We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. Whilst we are proud to already have a diverse workforce from across the globe, we are aware that things could always be improved - for example, we currently have a ratio of female 26:74 male employees, which whilst not uncommon for the tech industry (average in SaaS is 26% female), it's far from ideal. So, what are we doing to improve this? Our Global Leadership Team (C suite) has shifted from 100% male at the start of 2023 to 4 men: 5 women. We have increased our % of female hires from 23.6% in 2021 to 38.5% in 2023 and 41% in 2024; 2025 dipped back to 34% - but this has never been a tickbox exercise, so we just want to make sure the trend remains positive. We are partnering with the likes of Flexa, who have significantly higher-than-average talent pools of candidates from diverse backgrounds. We are working with State Employment initiatives in Norway and Sweden to bring candidates through internship/apprenticeship routes and are investigating similar initiatives in the UK and Bulgaria. By raising awareness and transparency, we are hoping to further attract a diverse workforce. We are continuously striving to foster an inclusive and diverse environment, where everyone is celebrated for who they are. If there is anything we can do to support you in the interview process, or beyond, please let us know. One Last Thing Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt. Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for. By applying you accept the terms of our Privacy Notice which can be found on our website. Puzzel are not considering candidates that do not have a work permit in the country we are hiring in.
Feb 07, 2026
Full time
Senior Product Marketing Manager UK: £75-85k Netherlands: €80-90k per annum Denmark: DKK 65-70k per month Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in the Nordics; growing rapidly in the UK and we are already seeing some great success in the Netherlands since opening the entity in mid-2024, but our ambition is to become the clear European market-leader in the coming years Why we're proud Debt refinancing through 1bn NOK senior secured bond in December 2025 2024 CX Awards Winner, 'Best Mid-Market Contact Center Platform' Puzzel was recognised as the 'most innovative European-founded CCaaS provider' and top 3 globally by Frost & Sullivan in 2023 Best Practices Company of the Year 2023 Consistently high Glassdoor rating Puzzel places high importance on work-life balance and flexible working hours - as recognised by Flexa, placing 16th overall for work:life balance in 2025! We are working with Mercer on salary benchmarking, to ensure pay equality and market competitiveness Read more about us here. The opportunity We're looking for a Senior Product Marketing Manager to help shape how Puzzel brings products to market. You'll sit at the intersection of Product, Sales, Partnerships, Customer Success, and Marketing - translating product value into clear messaging, positioning, and go-to-market strategies that drive adoption and growth. This is a senior role with high visibility and a big opportunity to influence product direction, commercial success, and market perception. What you'll do Positioning & messaging Own and evolve messaging and positioning across key products and target segments. Turn product capabilities into customer value stories that resonate. Build differentiated narratives against competitors and alternatives. Go-to-market leadership Lead end-to-end go-to-market plans for launches, updates, and new capabilities. Proactively manage stakeholders across the organisation to influence and share information, in the right medium, at the right time across local and global audiences. Create launch kits and enablement materials to drive adoption. Drive business impact or growth using data, analytical thinking and structured presentation skills. Sales enablement Partner closely with Commercial teams to create tools that help win and retain customers: pitch decks, battlecards, talk tracks, FAQs Run internal enablement sessions and support commercial readiness Customer & market insight Develop deep understanding of customers, personas, industries, and buyer journeys Define customer and market segment to identify, select and prioritize target segments to meet business needs Translate insights into product-market fit improvements and stronger GTM execution Monitor market trends and competitor moves Content & campaign collaboration Support demand generation campaigns with clear messaging and product expertise Contribute to high-impact customer stories and product proof points What you'll bring Strategic thinking paired with hands on execution. Clear communication and great stakeholder management. High ownership, momentum, and ability to move fast in a scaling environment. Strong collaboration skills - and the ability to influence without authority. The must haves A minimum of 4 years of professional experience in a product marketing management role, ideally in B2B SaaS. Demonstrated success owning GTM strategies and product launches. Has experience shaping and taking to market suite of products beyond individual isolated features or one-off campaigns. Strong messaging skills - you can simplify complexity without losing nuance. Confidence working with senior stakeholders across Product, Sales and Marketing. Strong commercial mindset: you understand what drives pipeline and revenue. The nice to haves Experience in CCaaS / customer experience / contact centre tech. Experience working with multiple markets, languages, or regions. Familiarity with enterprise buying cycles and procurement processes. Strong interpersonal skills and ability to manage initiatives across multiple departments and stakeholders and with a flexible mindset. Proactive, flexible and capable of working independently as well as working in a team. Strategic thinker, able to balance long term vision with short and medium term goals. The location This role can be located in the UK, Denmark or Netherlands. UK: we are remote-first; there is a preference to be in the Greater London as our Product Marketing Associate is based there, so nice to get time in the office together. NL: we are remote-first, but you'll have access to use any Regus office in the Netherlands 2 days per week. The team try to get together at least once per week. DK: Aarhus or Copenhagen offices, with expectation to be in 2-3 days per week. What's In it for You? Competitive salary based on Mercer salary benchmarking data Flexible, hybrid approach to working; split your time between the office and home You get to be part of a fun, driven and supportive team Annual Summer and Christmas parties Excellent development opportunities and a great company culture What to expect from the interview process Screening call with Talent Acquisition 1st interview with Product Marketing Director Panel with case study Final meeting with CMO Puzzel Values Built on Trust - trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us. Stronger Together - working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners. Stay Hungry - have a continuous hunger to raise our game, innovate and be the best we can be professionally. Diversity & Inclusion We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. Whilst we are proud to already have a diverse workforce from across the globe, we are aware that things could always be improved - for example, we currently have a ratio of female 26:74 male employees, which whilst not uncommon for the tech industry (average in SaaS is 26% female), it's far from ideal. So, what are we doing to improve this? Our Global Leadership Team (C suite) has shifted from 100% male at the start of 2023 to 4 men: 5 women. We have increased our % of female hires from 23.6% in 2021 to 38.5% in 2023 and 41% in 2024; 2025 dipped back to 34% - but this has never been a tickbox exercise, so we just want to make sure the trend remains positive. We are partnering with the likes of Flexa, who have significantly higher-than-average talent pools of candidates from diverse backgrounds. We are working with State Employment initiatives in Norway and Sweden to bring candidates through internship/apprenticeship routes and are investigating similar initiatives in the UK and Bulgaria. By raising awareness and transparency, we are hoping to further attract a diverse workforce. We are continuously striving to foster an inclusive and diverse environment, where everyone is celebrated for who they are. If there is anything we can do to support you in the interview process, or beyond, please let us know. One Last Thing Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt. Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for. By applying you accept the terms of our Privacy Notice which can be found on our website. Puzzel are not considering candidates that do not have a work permit in the country we are hiring in.
Evolve is partnering with a UK Pharmaceutical organisation known for its expertise in specialist therapies, who are seeking a Key Account Manager to join their team. In this role, you ll have the opportunity to build strong partnerships with healthcare professionals, shape local market access, and drive meaningful outcomes for patients. This is a chance to combine your commercial acumen with your passion for healthcare in a company that values innovation, collaboration, and your career development. This is a full-time permanent position covering the London and South East area of the UK. What s in it for you? Excellent Salary & Benefits - A competitive starting salary, plus exceptional bonus, car allowance, pension, private healthcare and more! Make a Real Impact - Contribute to life-changing medicines that directly improve patient lives. Agility & Innovation - Work in an agile team, giving you a chance to drive new ideas into practice. Job Stability Thrive in one of the industry s most resilient and future-proof organisations. Accelerated Career Advancement - Diverse development paths in an inclusive workplace that nurtures growth and progression. Ideal Requirements for the Key Account Manager Proven sales success within the UK pharmaceutical or healthcare industry, with the drive to deliver real impact. Key Account Management expertise you ve already demonstrated your ability to influence and grow business in the UK pharmaceutical market. Deep NHS insight strong knowledge of national policies, local priorities, and the health economy, enabling you to shape tailored strategies that resonate. Therapy area advantage experience in Urology will set you apart and help you hit the ground running. ABPI qualified professional you understand the Code of Practice and bring credibility, compliance, and confidence to every interaction. Role Responsibilities the Key Account Manager Own your territory take charge of achieving (and surpassing!) your sales targets, making a real commercial impact. Build meaningful partnerships develop trusted relationships with clinicians, nurses, pharmacists, and ORDMs, becoming their go-to partner. Be the expert showcase your strong product and clinical knowledge, confidently engaging different customer groups with persuasive selling, negotiation, and networking skills. Champion the customer put their needs at the heart of everything you do, creating effective, long-lasting business relationships. Navigate the NHS landscape use your in-depth understanding of local healthcare developments to spot opportunities, adapt your approach, and deliver tailored solutions that matter. Recruitment Process 1st stage Microsoft Teams with the hiring manager 2nd stage Assessment centre Travel costs will be reimbursed Meet an amazing team and get your chance to join a company where your work truly makes a difference, your ideas are valued, and your career can grow with purpose. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Feb 07, 2026
Full time
Evolve is partnering with a UK Pharmaceutical organisation known for its expertise in specialist therapies, who are seeking a Key Account Manager to join their team. In this role, you ll have the opportunity to build strong partnerships with healthcare professionals, shape local market access, and drive meaningful outcomes for patients. This is a chance to combine your commercial acumen with your passion for healthcare in a company that values innovation, collaboration, and your career development. This is a full-time permanent position covering the London and South East area of the UK. What s in it for you? Excellent Salary & Benefits - A competitive starting salary, plus exceptional bonus, car allowance, pension, private healthcare and more! Make a Real Impact - Contribute to life-changing medicines that directly improve patient lives. Agility & Innovation - Work in an agile team, giving you a chance to drive new ideas into practice. Job Stability Thrive in one of the industry s most resilient and future-proof organisations. Accelerated Career Advancement - Diverse development paths in an inclusive workplace that nurtures growth and progression. Ideal Requirements for the Key Account Manager Proven sales success within the UK pharmaceutical or healthcare industry, with the drive to deliver real impact. Key Account Management expertise you ve already demonstrated your ability to influence and grow business in the UK pharmaceutical market. Deep NHS insight strong knowledge of national policies, local priorities, and the health economy, enabling you to shape tailored strategies that resonate. Therapy area advantage experience in Urology will set you apart and help you hit the ground running. ABPI qualified professional you understand the Code of Practice and bring credibility, compliance, and confidence to every interaction. Role Responsibilities the Key Account Manager Own your territory take charge of achieving (and surpassing!) your sales targets, making a real commercial impact. Build meaningful partnerships develop trusted relationships with clinicians, nurses, pharmacists, and ORDMs, becoming their go-to partner. Be the expert showcase your strong product and clinical knowledge, confidently engaging different customer groups with persuasive selling, negotiation, and networking skills. Champion the customer put their needs at the heart of everything you do, creating effective, long-lasting business relationships. Navigate the NHS landscape use your in-depth understanding of local healthcare developments to spot opportunities, adapt your approach, and deliver tailored solutions that matter. Recruitment Process 1st stage Microsoft Teams with the hiring manager 2nd stage Assessment centre Travel costs will be reimbursed Meet an amazing team and get your chance to join a company where your work truly makes a difference, your ideas are valued, and your career can grow with purpose. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Bennett and Game Recruitment LTD
Portsmouth, Hampshire
A progressive and people-focused principal contractor is looking to appoint a Design Manager to join its expanding design team, supporting the delivery of major fa ade remediation and complex building envelope schemes. With confirmed work secured into 2028, this is an opportunity to join a stable, cash-rich business that continues to invest in its people, its technology, and the future of safer, better-built environments. Based out of their head office in the Portsmouth area, projects are delivered nationwide. This new position has been created due to increased workload, offering a unique opportunity to shape and influence design management within the business. Projects range in value up to 22 million and include complex schemes across residential towers, stadiums, commercial buildings, and public sector assets. The company has built strong, long-term partnerships with blue-chip clients and is widely recognised for technical delivery on challenging and sensitive sites. Now targeting further growth, the company is scaling with purpose, aiming to exceed 50 million turnover this year. Backed by a listed parent group with significant financial strength, they operate with a modern, entrepreneurial approach while maintaining strong family values and a culture of trust and development. Design Manager Salary & Benefits Salary: 60,000 - 85,000 (DOE) 25-30 days holiday + Bank Holiday Pension Scheme Project Bonus Scheme Company Bonus Scheme 4 Years Death in Service Cover Critical Illness Cover Hybrid working available (mainly office-based with occasional site visits) Team Social Events Company events and supportive social environment Comprehensive in-house and external Training and Development Access to Udemy and training courses Charity Fundraising Days Office facilities including stocked kitchen and shower Design Manager Job Overview Manage and coordinate design deliverables across complex envelope remediation and construction schemes. Ensure all design milestones are achieved and programmes continuously updated. Oversee and drive performance of external design houses, consultants, and internal design/technical teams. Provide programme and milestone control using Microsoft Project. Maintain effective communication with stakeholders, commercial, and operational teams. Monitor design risk and ensure compliance with HRB requirements and regulatory standards. Support procurement and site delivery by ensuring accurate and timely design information. Attend occasional site visits as required (no permanent site presence). Design Manager Requirements Minimum 5 years' experience in design and/or project management within the building envelope or wider construction industry. Strong background in design management; fa ade remediation experience desirable. Technical proficiency with Microsoft Project; Primavera advantageous. Ability to manage workflows, external consultants, and multi-disciplinary teams. Strong commercial awareness in relation to design deliverables. Confident communicator, able to build and maintain strong client and stakeholder relationships. Candidates from an architectural background (e.g., Architectural Technologist) with progression into project management will also be considered. What makes this opportunity different? Forward workload confirmed into 2028 Secure financial backing with strong reserves Low staff turnover and clear paths for progression Structured mentoring and access to coaching Real stories of team members doubling their earnings in under three years Weekly culture feedback that informs senior management decisions Training support, flexible working, and long-term incentives including shares Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Feb 07, 2026
Full time
A progressive and people-focused principal contractor is looking to appoint a Design Manager to join its expanding design team, supporting the delivery of major fa ade remediation and complex building envelope schemes. With confirmed work secured into 2028, this is an opportunity to join a stable, cash-rich business that continues to invest in its people, its technology, and the future of safer, better-built environments. Based out of their head office in the Portsmouth area, projects are delivered nationwide. This new position has been created due to increased workload, offering a unique opportunity to shape and influence design management within the business. Projects range in value up to 22 million and include complex schemes across residential towers, stadiums, commercial buildings, and public sector assets. The company has built strong, long-term partnerships with blue-chip clients and is widely recognised for technical delivery on challenging and sensitive sites. Now targeting further growth, the company is scaling with purpose, aiming to exceed 50 million turnover this year. Backed by a listed parent group with significant financial strength, they operate with a modern, entrepreneurial approach while maintaining strong family values and a culture of trust and development. Design Manager Salary & Benefits Salary: 60,000 - 85,000 (DOE) 25-30 days holiday + Bank Holiday Pension Scheme Project Bonus Scheme Company Bonus Scheme 4 Years Death in Service Cover Critical Illness Cover Hybrid working available (mainly office-based with occasional site visits) Team Social Events Company events and supportive social environment Comprehensive in-house and external Training and Development Access to Udemy and training courses Charity Fundraising Days Office facilities including stocked kitchen and shower Design Manager Job Overview Manage and coordinate design deliverables across complex envelope remediation and construction schemes. Ensure all design milestones are achieved and programmes continuously updated. Oversee and drive performance of external design houses, consultants, and internal design/technical teams. Provide programme and milestone control using Microsoft Project. Maintain effective communication with stakeholders, commercial, and operational teams. Monitor design risk and ensure compliance with HRB requirements and regulatory standards. Support procurement and site delivery by ensuring accurate and timely design information. Attend occasional site visits as required (no permanent site presence). Design Manager Requirements Minimum 5 years' experience in design and/or project management within the building envelope or wider construction industry. Strong background in design management; fa ade remediation experience desirable. Technical proficiency with Microsoft Project; Primavera advantageous. Ability to manage workflows, external consultants, and multi-disciplinary teams. Strong commercial awareness in relation to design deliverables. Confident communicator, able to build and maintain strong client and stakeholder relationships. Candidates from an architectural background (e.g., Architectural Technologist) with progression into project management will also be considered. What makes this opportunity different? Forward workload confirmed into 2028 Secure financial backing with strong reserves Low staff turnover and clear paths for progression Structured mentoring and access to coaching Real stories of team members doubling their earnings in under three years Weekly culture feedback that informs senior management decisions Training support, flexible working, and long-term incentives including shares Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Role Summary To be part of the HR Team, you will drive and support the delivery of a central advice service function for employees across the company, with a focus on delivering excellent customer service tailored for managers, employees and peers. Essential Criteria Security is core to the DX proposition and an aspect we pride ourselves in. It is therefore an essential part of all our business processes, as well as the selection of individuals who work for or on behalf of the company. It is a key USP as to why many of our customers trust and select DX to deliver on their behalf. Our aim is to set and maintain the highest standards of security and mail integrity within the industry. In order to do this, we have a strict vetting process for all. When you apply for a job with DX, you will need to confirm that you understand, and are happy for us to initiate, our vetting process as well as being able to work in the UK/ROI. We have an industry leading vetting that help and support all colleagues joining the business through the process to make it as swift and simple as possible. Main Responsibilities: Work closely with the rest of the HR Services Advisory team as a second line ER support and supporting the HR Administration team to deliver an effective first line ER service knowing when and how to escalate general & ER issues to the second line. Develop and maintain strong & trusted partnerships with managers, providing constructive challenges as well as acting as a sounding board whilst ensuring best practise is adhered to. Responsible for the regular updates of the company policies and the creation of new policies in line with legislation. Measures : Knowledge, Skills and Experience Experience of being part of a centrally located HR shared service centre with multi-sites nationally. Experience of providing advice on a range of HR issues including disciplinaries, grievance, absence, performance and other ER cases. Finely honed coaching skills with experience of supporting customers to grow in their knowledge and understanding of HR processes and procedures. An up-to-date knowledge and understanding of relevant employment legislation. Demonstrable experience of developing and maintaining strong business relationships and the ability to communicate effectively at different levels with strong written and verbal communication skills. Commercially aware and able to balance HR and business requirements. Flexible and adaptive to changing priorities with the ability to work in an agile environment and manage a fast paced, fluctuating and diverse workload whilst maintaining accuracy and attention to detail. Benefits: Competitive Rates of Pay Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Enhanced Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
Feb 06, 2026
Full time
Role Summary To be part of the HR Team, you will drive and support the delivery of a central advice service function for employees across the company, with a focus on delivering excellent customer service tailored for managers, employees and peers. Essential Criteria Security is core to the DX proposition and an aspect we pride ourselves in. It is therefore an essential part of all our business processes, as well as the selection of individuals who work for or on behalf of the company. It is a key USP as to why many of our customers trust and select DX to deliver on their behalf. Our aim is to set and maintain the highest standards of security and mail integrity within the industry. In order to do this, we have a strict vetting process for all. When you apply for a job with DX, you will need to confirm that you understand, and are happy for us to initiate, our vetting process as well as being able to work in the UK/ROI. We have an industry leading vetting that help and support all colleagues joining the business through the process to make it as swift and simple as possible. Main Responsibilities: Work closely with the rest of the HR Services Advisory team as a second line ER support and supporting the HR Administration team to deliver an effective first line ER service knowing when and how to escalate general & ER issues to the second line. Develop and maintain strong & trusted partnerships with managers, providing constructive challenges as well as acting as a sounding board whilst ensuring best practise is adhered to. Responsible for the regular updates of the company policies and the creation of new policies in line with legislation. Measures : Knowledge, Skills and Experience Experience of being part of a centrally located HR shared service centre with multi-sites nationally. Experience of providing advice on a range of HR issues including disciplinaries, grievance, absence, performance and other ER cases. Finely honed coaching skills with experience of supporting customers to grow in their knowledge and understanding of HR processes and procedures. An up-to-date knowledge and understanding of relevant employment legislation. Demonstrable experience of developing and maintaining strong business relationships and the ability to communicate effectively at different levels with strong written and verbal communication skills. Commercially aware and able to balance HR and business requirements. Flexible and adaptive to changing priorities with the ability to work in an agile environment and manage a fast paced, fluctuating and diverse workload whilst maintaining accuracy and attention to detail. Benefits: Competitive Rates of Pay Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Enhanced Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
Strategic Partnerships Manager MedicAlert UK Salary: £37,000 Location: Home based with occasional travel to the Leighton Buzzard office (approx twice a month); hybrid; or office based. Contract: Permanent, full-time Charity People is delighted to be partnering with MedicAlert to recruit a Strategic Partnerships Manager, a fantastic new role at an exciting point in the charity's growth. MedicAlert is the UK's only medical ID charity, supporting people living with medical conditions, allergies and implants to live with confidence, independence and peace of mind. Through its globally recognised medical ID system and 24/7 emergency support, MedicAlert ensures vital medical information is available when it matters most. 2024 marked the 60th anniversary of The MedicAlert Foundation. Over six decades, MedicAlert has been a trusted provider of emergency identification for individuals with medical conditions and allergies. MedicAlert's purpose is simple yet powerful: To ensure that everyone with a medical condition or allergy can live a safer, more independent life - with emergency responders able to access their critical medical details instantly. This role offers a brilliant opportunity to shape and grow MedicAlert's strategic partnerships function, helping to significantly extend reach, diversify income and grow membership - ultimately enabling more people to live safer, more independent lives. The role As Strategic Partnerships Manager, you will be a driving force behind MedicAlert's life-saving mission, developing, securing and stewarding partnerships across the charity, public and private sectors. You will own the full partnership lifecycle - from research and relationship building through to delivery, evaluation and renewal - working closely with the Director of Marketing and Development, CEO and Leadership Team. Acting as a central point of coordination internally and externally, you will design partnership models that deliver meaningful social impact alongside sustainable income and organisational growth. Key responsibilities Identify, research and prioritise prospective strategic partners whose values, audiences and objectives align with MedicAlert's mission Develop and implement flexible partnership models across sectors, assessing opportunities based on impact, reach, income and strategic value Lead the development and management of partnership proposals, negotiations and agreements Deliver partnership-led income generation, including B2B sales of MedicAlert membership, sponsorship and commercial opportunities Build and steward strong, long-term relationships, ensuring mutual commitments are delivered effectively Coordinate partnership activity across the organisation, ensuring clarity, feasibility and strong internal engagement Monitor, evaluate and report on partnership performance, impact and ROI for a range of internal audiences About you You will be an experienced partnerships or business development professional with a track record of developing and managing strategic partnerships that deliver tangible results. You are likely to bring: Experience building partnerships within the charity, public or private sectors A commercially minded approach, with experience of income generation through partnerships or B2B relationships Strong stakeholder management skills, including confidence working with senior leaders The ability to balance strategic thinking with hands-on delivery A collaborative, proactive and solutions-focused approach MedicAlert is open to candidates bringing transferable partnership experience from a range of backgrounds. Application process & timeline To express your interest in this fantastic opportunity, please send your CV to Kevin Croasdale () at Charity People, our recruitment partner. If your profile aligns with what we're looking for, we will be in touch with more information and next steps. Closing date: Monday 2nd March First stage interviews: w/c Monday 9th March Second stage interviews: w/c Monday 15th March Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Feb 06, 2026
Full time
Strategic Partnerships Manager MedicAlert UK Salary: £37,000 Location: Home based with occasional travel to the Leighton Buzzard office (approx twice a month); hybrid; or office based. Contract: Permanent, full-time Charity People is delighted to be partnering with MedicAlert to recruit a Strategic Partnerships Manager, a fantastic new role at an exciting point in the charity's growth. MedicAlert is the UK's only medical ID charity, supporting people living with medical conditions, allergies and implants to live with confidence, independence and peace of mind. Through its globally recognised medical ID system and 24/7 emergency support, MedicAlert ensures vital medical information is available when it matters most. 2024 marked the 60th anniversary of The MedicAlert Foundation. Over six decades, MedicAlert has been a trusted provider of emergency identification for individuals with medical conditions and allergies. MedicAlert's purpose is simple yet powerful: To ensure that everyone with a medical condition or allergy can live a safer, more independent life - with emergency responders able to access their critical medical details instantly. This role offers a brilliant opportunity to shape and grow MedicAlert's strategic partnerships function, helping to significantly extend reach, diversify income and grow membership - ultimately enabling more people to live safer, more independent lives. The role As Strategic Partnerships Manager, you will be a driving force behind MedicAlert's life-saving mission, developing, securing and stewarding partnerships across the charity, public and private sectors. You will own the full partnership lifecycle - from research and relationship building through to delivery, evaluation and renewal - working closely with the Director of Marketing and Development, CEO and Leadership Team. Acting as a central point of coordination internally and externally, you will design partnership models that deliver meaningful social impact alongside sustainable income and organisational growth. Key responsibilities Identify, research and prioritise prospective strategic partners whose values, audiences and objectives align with MedicAlert's mission Develop and implement flexible partnership models across sectors, assessing opportunities based on impact, reach, income and strategic value Lead the development and management of partnership proposals, negotiations and agreements Deliver partnership-led income generation, including B2B sales of MedicAlert membership, sponsorship and commercial opportunities Build and steward strong, long-term relationships, ensuring mutual commitments are delivered effectively Coordinate partnership activity across the organisation, ensuring clarity, feasibility and strong internal engagement Monitor, evaluate and report on partnership performance, impact and ROI for a range of internal audiences About you You will be an experienced partnerships or business development professional with a track record of developing and managing strategic partnerships that deliver tangible results. You are likely to bring: Experience building partnerships within the charity, public or private sectors A commercially minded approach, with experience of income generation through partnerships or B2B relationships Strong stakeholder management skills, including confidence working with senior leaders The ability to balance strategic thinking with hands-on delivery A collaborative, proactive and solutions-focused approach MedicAlert is open to candidates bringing transferable partnership experience from a range of backgrounds. Application process & timeline To express your interest in this fantastic opportunity, please send your CV to Kevin Croasdale () at Charity People, our recruitment partner. If your profile aligns with what we're looking for, we will be in touch with more information and next steps. Closing date: Monday 2nd March First stage interviews: w/c Monday 9th March Second stage interviews: w/c Monday 15th March Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Our client is seeking an experienced and driven Inside Sales Manager to lead and develop a high-performing team of internal sales coordinators. In this role, you will be responsible for driving sales performance, managing key customer accounts, and delivering on commercial growth objectives. You will balance leadership capabilities with a hands-on approach to account management, ensuring exceptional customer service and long-term customer relationships. Key Responsibilities Team Leadership & Development Lead, coach, and motivate a team of 3 internal sales representatives to meet and exceed sales targets and KPIs. Conduct regular performance reviews, set clear objectives, and identify opportunities for skill development and training. Foster a positive, collaborative, and high-performance team culture. Sales Management Oversee daily internal sales operations, ensuring smooth and accurate order processing and effective communication with customers. Monitor sales pipelines, conversion rates, and customer satisfaction metrics; analyse results and provide actionable insights to leadership. Implement best practices for lead management and customer engagement, improving sales efficiency and customer experience. Ensure all regulatory requirements are adhered to and customer profiles are updated and maintained. Strategic Account Management Act as the primary point of contact for key strategic customer accounts, building and maintaining long-term relationships. Develop and execute account plans to maximise revenue and strengthen customer partnerships. Identify opportunities for upselling, cross-selling, and renewals to drive long-term growth within strategic accounts. Reporting & Analysis Prepare regular sales reports, forecasts, and performance updates for senior management. Analyse sales data to identify trends, opportunities, and areas for improvement. Contribute to strategic planning, budgeting, and commercial decision-making processes. Conduct customer surveys, analyse feedback, and take action to address customer concerns and improve satisfaction. Systems Act as a key contributor in the implementation of a new ERP system, ensuring it meets the needs of the sales team. Provide feedback to improve business processes and train team members on new systems and best practices. Skills & Experience Required Leadership & People Skills - Proven experience in training, coaching, and mentoring teams to success. Sales Acumen - Significant experience in internal sales management or a similar leadership role. Customer-Centric Mindset - Strong track record in managing accounts and developing customer relationships. Communication & Negotiation - Excellent communication, negotiation, persuasive, and influencing skills. Data Analysis - Strong ability to interpret sales data, make informed decisions, and drive commercial outcomes. ERP/CRM Proficiency - Experience with ERP/CRM systems and Microsoft Office Suite; familiarity with implementing new ERP/CRM systems is a plus. Personal Attributes Results-driven with a proactive and hands-on approach to sales management. Able to influence and collaborate effectively with multiple stakeholders across the business. Leadership and people management skills, with a focus on achieving team success. Commercially astute, with a deep understanding of customer needs and business growth. Able to thrive in a fast-paced, dynamic environment. Why Join? Opportunity for Growth: Be a key player in shaping the future of the sales department while leading a dedicated and high-performing team. Competitive Compensation: We offer a competitive salary and performance-based incentives. Dynamic Environment: Work in a fast-paced, rewarding, and supportive environment with excellent opportunities for personal and professional growth. If you are a driven and experienced sales professional looking to make a significant impact, apply now.
Feb 06, 2026
Full time
Our client is seeking an experienced and driven Inside Sales Manager to lead and develop a high-performing team of internal sales coordinators. In this role, you will be responsible for driving sales performance, managing key customer accounts, and delivering on commercial growth objectives. You will balance leadership capabilities with a hands-on approach to account management, ensuring exceptional customer service and long-term customer relationships. Key Responsibilities Team Leadership & Development Lead, coach, and motivate a team of 3 internal sales representatives to meet and exceed sales targets and KPIs. Conduct regular performance reviews, set clear objectives, and identify opportunities for skill development and training. Foster a positive, collaborative, and high-performance team culture. Sales Management Oversee daily internal sales operations, ensuring smooth and accurate order processing and effective communication with customers. Monitor sales pipelines, conversion rates, and customer satisfaction metrics; analyse results and provide actionable insights to leadership. Implement best practices for lead management and customer engagement, improving sales efficiency and customer experience. Ensure all regulatory requirements are adhered to and customer profiles are updated and maintained. Strategic Account Management Act as the primary point of contact for key strategic customer accounts, building and maintaining long-term relationships. Develop and execute account plans to maximise revenue and strengthen customer partnerships. Identify opportunities for upselling, cross-selling, and renewals to drive long-term growth within strategic accounts. Reporting & Analysis Prepare regular sales reports, forecasts, and performance updates for senior management. Analyse sales data to identify trends, opportunities, and areas for improvement. Contribute to strategic planning, budgeting, and commercial decision-making processes. Conduct customer surveys, analyse feedback, and take action to address customer concerns and improve satisfaction. Systems Act as a key contributor in the implementation of a new ERP system, ensuring it meets the needs of the sales team. Provide feedback to improve business processes and train team members on new systems and best practices. Skills & Experience Required Leadership & People Skills - Proven experience in training, coaching, and mentoring teams to success. Sales Acumen - Significant experience in internal sales management or a similar leadership role. Customer-Centric Mindset - Strong track record in managing accounts and developing customer relationships. Communication & Negotiation - Excellent communication, negotiation, persuasive, and influencing skills. Data Analysis - Strong ability to interpret sales data, make informed decisions, and drive commercial outcomes. ERP/CRM Proficiency - Experience with ERP/CRM systems and Microsoft Office Suite; familiarity with implementing new ERP/CRM systems is a plus. Personal Attributes Results-driven with a proactive and hands-on approach to sales management. Able to influence and collaborate effectively with multiple stakeholders across the business. Leadership and people management skills, with a focus on achieving team success. Commercially astute, with a deep understanding of customer needs and business growth. Able to thrive in a fast-paced, dynamic environment. Why Join? Opportunity for Growth: Be a key player in shaping the future of the sales department while leading a dedicated and high-performing team. Competitive Compensation: We offer a competitive salary and performance-based incentives. Dynamic Environment: Work in a fast-paced, rewarding, and supportive environment with excellent opportunities for personal and professional growth. If you are a driven and experienced sales professional looking to make a significant impact, apply now.
Position not right for you? Share it with someone you know. Strathclyde Partnership for Transport (SPT) is the largest of Scotland's seven regional transport partnerships. As well as running the iconic Glasgow Subway, SPT delivers an extensive range of public transport services including bus stations and subsidised bus services, manages large transport infrastructure projects and is responsible for delivery of a long term multi-modal transport strategy for the West of Scotland. About the Role SPT is seeking an experienced individual, for the role of Solicitor, who can provide clear, high quality, customer focused and well researched legal advice and support to SPT in relation to all aspects of SPT's work and functions. As a member of the Chief Executive's Legal & Property team. The Solicitor will provide efficient and effective legal services across core business functions and on a wide range of contract matters, commercial property transactions, committee support, intellectual property, equalities, freedom of information and data protection. There will also be the opportunity to shape and advise on exciting, high impact projects, including the Clyde Metro and the introduction of Bus Franchising. About You It is essential that the successful candidate is a qualified Solicitor with a current unrestricted practising certificate and will have an LLB Degree and Diploma in Legal Practice or equivalent. The successful candidate will have demonstrable experience of Public and Administrative law and be financially and commercially aware. You will have an understanding of SPT and its role and functions as well as knowledge of transport law and public procurement law. The successful candidate will be able to instruct and manage external solicitors as well as work with elected members and senior staff. You will be a highly motivated individual, with excellent interpersonal and communication skills, be able to work collaboratively and motivate team members, be reliable and flexible and able to organise your own workload with minimum supervision. Further details of the role and key responsibilities are set out in the job description. The nature of this role may require you to work outwith normal office hours occasion support the operational requirements. Whilst you will be based at 131 St Vincent Street, Glasgow, SPT operate a hybrid working pattern which allows 40% home working, i.e. 2 days per week Monday to Friday. Please note, this position falls into the medium risk category under the Alcohol and Drugs policy and therefore is subject to random and for cause testing procedures. What we can offer Working at SPT comes with many benefits you can look forward to: 33 Days Annual and Public Holiday Entitlement then 41 days after 5 years' service (pro rata to shift pattern) Membership of the Local Government Pension Scheme - SPT contribute a percentage of your annualised pay in line with the requirements of the Strathclyde Pension Fund Group Life Assurance Cover SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household Salary Sacrifice Bus or Rail Season Ticket Scheme - subsidised at a maximum of £645 towards the cost Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union How to Apply To apply, please select the 'apply now' button to complete an online application form. Closing date for applications will be 17 February 2026 at midnight. SPT is an Equal Opportunities company welcoming applications from a diverse background. If you have got the right skills for the job, we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race. SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such a candidate's name, gender, ethnicity and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience. For applicants with special requirements, or if you have any questions, please email quoting the above reference.
Feb 06, 2026
Full time
Position not right for you? Share it with someone you know. Strathclyde Partnership for Transport (SPT) is the largest of Scotland's seven regional transport partnerships. As well as running the iconic Glasgow Subway, SPT delivers an extensive range of public transport services including bus stations and subsidised bus services, manages large transport infrastructure projects and is responsible for delivery of a long term multi-modal transport strategy for the West of Scotland. About the Role SPT is seeking an experienced individual, for the role of Solicitor, who can provide clear, high quality, customer focused and well researched legal advice and support to SPT in relation to all aspects of SPT's work and functions. As a member of the Chief Executive's Legal & Property team. The Solicitor will provide efficient and effective legal services across core business functions and on a wide range of contract matters, commercial property transactions, committee support, intellectual property, equalities, freedom of information and data protection. There will also be the opportunity to shape and advise on exciting, high impact projects, including the Clyde Metro and the introduction of Bus Franchising. About You It is essential that the successful candidate is a qualified Solicitor with a current unrestricted practising certificate and will have an LLB Degree and Diploma in Legal Practice or equivalent. The successful candidate will have demonstrable experience of Public and Administrative law and be financially and commercially aware. You will have an understanding of SPT and its role and functions as well as knowledge of transport law and public procurement law. The successful candidate will be able to instruct and manage external solicitors as well as work with elected members and senior staff. You will be a highly motivated individual, with excellent interpersonal and communication skills, be able to work collaboratively and motivate team members, be reliable and flexible and able to organise your own workload with minimum supervision. Further details of the role and key responsibilities are set out in the job description. The nature of this role may require you to work outwith normal office hours occasion support the operational requirements. Whilst you will be based at 131 St Vincent Street, Glasgow, SPT operate a hybrid working pattern which allows 40% home working, i.e. 2 days per week Monday to Friday. Please note, this position falls into the medium risk category under the Alcohol and Drugs policy and therefore is subject to random and for cause testing procedures. What we can offer Working at SPT comes with many benefits you can look forward to: 33 Days Annual and Public Holiday Entitlement then 41 days after 5 years' service (pro rata to shift pattern) Membership of the Local Government Pension Scheme - SPT contribute a percentage of your annualised pay in line with the requirements of the Strathclyde Pension Fund Group Life Assurance Cover SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household Salary Sacrifice Bus or Rail Season Ticket Scheme - subsidised at a maximum of £645 towards the cost Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union How to Apply To apply, please select the 'apply now' button to complete an online application form. Closing date for applications will be 17 February 2026 at midnight. SPT is an Equal Opportunities company welcoming applications from a diverse background. If you have got the right skills for the job, we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race. SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such a candidate's name, gender, ethnicity and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience. For applicants with special requirements, or if you have any questions, please email quoting the above reference.
The Company When it comes to digital communities, The Alliance is leading the way. Product marketing, sales enablement, product led growth, AI, customer success, CMOs; you name it, we're home to thriving communities for them all. With over 70,000+ professionals part of our communities and a never ending supply of content, courses, events, and memberships, we are a key part of all our members' growth. We pride ourselves on being the high level learning partners of some of the world's largest and most influential professionals and companies. About the Role We're looking for a passionate and dedicated Customer Success Manager to join our team. You will play a critical role in ensuring our members achieve their goals and derive maximum value from our offerings. You will work closely with our sales, product, and community teams to build strong relationships with our members, understand their needs, and help them succeed. Key Responsibilities Onboard and Educate: Guide new members through the onboarding process, ensuring they understand how to use our products take full advantage of our offerings and realise value quickly. High Touch Account Management: Maintain regular, proactive communication with high value clients to understand their evolving needs, address challenges, and ensure they receive maximum value from our offerings. Conduct check ins, share insights, and provide strategic recommendations to strengthen partnerships. Collaborate Across Teams: Work closely with sales, product, and content teams to ensure a seamless member experience and provide feedback to help improve our offerings. Measure and Report: Track and report on key success metrics, using data to identify trends and inform decision making. Upsell and Cross sell: Identify opportunities to expand our footprint within existing accounts by recommending additional products or services that meet the client's needs. Identify Growth Opportunities: Work with the Commercial Director to identify and capitalise on new commercial opportunities, including large team deals. Key Requirements Proven experience in a B2B customer success (1 2 years depending on company type) Solid previous use of CRM (Internally we use Intercom) Experience engaging customers at scale Highly organised - you'll be juggling several ongoing projects week in, week out. With each connected to paying customers, accuracy and punctuality are essential. Comfortable owning your own workload and confident holding other people accountable to their deadlines. Strong communicator - from our customers to your colleagues, you'll be working very closely with lots of people. Team player - success doesn't happen in a vacuum, we need everyone in the org to be rallied around the same goals and helping each other out to achieve them. Adaptable - Being a startup, things here move quickly and you'll be thrown last minute curveballs. We enjoy it. We need you to, too. Creative problem solver - we know that processes can always be improved. We're looking for someone who can think on their feet, solve problems, and identify opportunities. Tech savvy - we lean on lots of different apps and while we'll obviously onboard you on each, we're looking for a quick learner who can show us a thing or two. Compensation: Range £35,000 - £38,000 Base Salary (depending on experience) Location: This role can be either hybrid in our London office or fully remote within the UK. _ Core Benefits Enhanced paid holiday: 34 days including UK Bank holidays and a day off on your birthday Private Medical & Dental Insurance Life Insurance: (4 x salary) Flexible hours: Our flexible hours policy allows you to structure your work for when you're most productive Perks at work discounts Extensive tech gear kit Wellbeing Benefits On demand therapy, coaching & mental fitness via Oliva Heavily subsidised gym membership via Gympass Cycle to work & Workplace Nursery schemes Flexible benefits via the thanksBen platform (Allowance is to spend on anything that makes you happy. £600 annually in year 1 - scaling year on year up to £1,980+) Learning & Development: Personal L&D budget (£500 annually in year 1 - scaling year on year up to £3,000+) Volunteer & L&D Days: 1 paid day per quarter for either L&D or Volunteer activities Community and Inclusion We are committed to creating a workplace that is free from discrimination and bias, and where everyone has equal opportunities to succeed and contribute. We acknowledge that our work here is never done - and we promise to continue striving for inclusivity every day. If you're worried you don't quite hit all the requirements we've listed, don't let that hold you back from submitting your application! Unique backgrounds, experiences, and perspectives are essential for our ability to innovate and grow, so if you think you'd be a great fit then we'd love to hear from you. We are The Alliance - in more ways than one.
Feb 06, 2026
Full time
The Company When it comes to digital communities, The Alliance is leading the way. Product marketing, sales enablement, product led growth, AI, customer success, CMOs; you name it, we're home to thriving communities for them all. With over 70,000+ professionals part of our communities and a never ending supply of content, courses, events, and memberships, we are a key part of all our members' growth. We pride ourselves on being the high level learning partners of some of the world's largest and most influential professionals and companies. About the Role We're looking for a passionate and dedicated Customer Success Manager to join our team. You will play a critical role in ensuring our members achieve their goals and derive maximum value from our offerings. You will work closely with our sales, product, and community teams to build strong relationships with our members, understand their needs, and help them succeed. Key Responsibilities Onboard and Educate: Guide new members through the onboarding process, ensuring they understand how to use our products take full advantage of our offerings and realise value quickly. High Touch Account Management: Maintain regular, proactive communication with high value clients to understand their evolving needs, address challenges, and ensure they receive maximum value from our offerings. Conduct check ins, share insights, and provide strategic recommendations to strengthen partnerships. Collaborate Across Teams: Work closely with sales, product, and content teams to ensure a seamless member experience and provide feedback to help improve our offerings. Measure and Report: Track and report on key success metrics, using data to identify trends and inform decision making. Upsell and Cross sell: Identify opportunities to expand our footprint within existing accounts by recommending additional products or services that meet the client's needs. Identify Growth Opportunities: Work with the Commercial Director to identify and capitalise on new commercial opportunities, including large team deals. Key Requirements Proven experience in a B2B customer success (1 2 years depending on company type) Solid previous use of CRM (Internally we use Intercom) Experience engaging customers at scale Highly organised - you'll be juggling several ongoing projects week in, week out. With each connected to paying customers, accuracy and punctuality are essential. Comfortable owning your own workload and confident holding other people accountable to their deadlines. Strong communicator - from our customers to your colleagues, you'll be working very closely with lots of people. Team player - success doesn't happen in a vacuum, we need everyone in the org to be rallied around the same goals and helping each other out to achieve them. Adaptable - Being a startup, things here move quickly and you'll be thrown last minute curveballs. We enjoy it. We need you to, too. Creative problem solver - we know that processes can always be improved. We're looking for someone who can think on their feet, solve problems, and identify opportunities. Tech savvy - we lean on lots of different apps and while we'll obviously onboard you on each, we're looking for a quick learner who can show us a thing or two. Compensation: Range £35,000 - £38,000 Base Salary (depending on experience) Location: This role can be either hybrid in our London office or fully remote within the UK. _ Core Benefits Enhanced paid holiday: 34 days including UK Bank holidays and a day off on your birthday Private Medical & Dental Insurance Life Insurance: (4 x salary) Flexible hours: Our flexible hours policy allows you to structure your work for when you're most productive Perks at work discounts Extensive tech gear kit Wellbeing Benefits On demand therapy, coaching & mental fitness via Oliva Heavily subsidised gym membership via Gympass Cycle to work & Workplace Nursery schemes Flexible benefits via the thanksBen platform (Allowance is to spend on anything that makes you happy. £600 annually in year 1 - scaling year on year up to £1,980+) Learning & Development: Personal L&D budget (£500 annually in year 1 - scaling year on year up to £3,000+) Volunteer & L&D Days: 1 paid day per quarter for either L&D or Volunteer activities Community and Inclusion We are committed to creating a workplace that is free from discrimination and bias, and where everyone has equal opportunities to succeed and contribute. We acknowledge that our work here is never done - and we promise to continue striving for inclusivity every day. If you're worried you don't quite hit all the requirements we've listed, don't let that hold you back from submitting your application! Unique backgrounds, experiences, and perspectives are essential for our ability to innovate and grow, so if you think you'd be a great fit then we'd love to hear from you. We are The Alliance - in more ways than one.
Commercial Manager (MEP) Major Project Location: Bridgwater, Somerset Contract Type: Permanent Salary: £80k-120k Shape the Future of Sustainable Construction Take the lead in delivering the commercial success of a landmark project that will help power the UK s green industrial revolution. This is your chance to manage high-value MEP (Mechanical, Electrical & Plumbing) packages on one of the most significant developments in the country, setting new standards for innovation and sustainability. The Role As Commercial Manager , you ll be at the heart of the project s commercial strategy, ensuring profitability, compliance, and value creation across all MEP packages. From procurement to final account, you ll influence key decisions and drive performance throughout the project lifecycle. Responsibilities: Driving commercial success by managing MEP packages from tender to completion. Protecting profitability through rigorous cost control and risk management. Shaping strategy with accurate reporting and data-driven insights. Building strong partnerships with stakeholders and subcontractors. Lead the commercial management of MEP packages on a major project. Manage budgets, cash flow, and cost control to maximise value and minimise risk. Ensure compliance with contractual obligations and project specifications. Provide accurate reporting and strategic input throughout the project lifecycle. About You Extensive experience managing MEP packages on large-scale, complex projects. Full lifecycle expertise from pre-contract planning to post-contract delivery. Degree-qualified in Quantity Surveying, Commercial Management, or similar. Strong negotiation, analytical, and stakeholder management skills. Familiarity with NEC or JCT contracts is advantageous. What s in It for You Competitive salary and flexible benefits package. Performance-related progression opportunities. The chance to work on a project that will define the future of UK manufacturing. A collaborative, innovative environment where your expertise makes a real impact. Ready to make an impact? Apply today and help deliver a project that will shape Britain s sustainable future.
Feb 06, 2026
Full time
Commercial Manager (MEP) Major Project Location: Bridgwater, Somerset Contract Type: Permanent Salary: £80k-120k Shape the Future of Sustainable Construction Take the lead in delivering the commercial success of a landmark project that will help power the UK s green industrial revolution. This is your chance to manage high-value MEP (Mechanical, Electrical & Plumbing) packages on one of the most significant developments in the country, setting new standards for innovation and sustainability. The Role As Commercial Manager , you ll be at the heart of the project s commercial strategy, ensuring profitability, compliance, and value creation across all MEP packages. From procurement to final account, you ll influence key decisions and drive performance throughout the project lifecycle. Responsibilities: Driving commercial success by managing MEP packages from tender to completion. Protecting profitability through rigorous cost control and risk management. Shaping strategy with accurate reporting and data-driven insights. Building strong partnerships with stakeholders and subcontractors. Lead the commercial management of MEP packages on a major project. Manage budgets, cash flow, and cost control to maximise value and minimise risk. Ensure compliance with contractual obligations and project specifications. Provide accurate reporting and strategic input throughout the project lifecycle. About You Extensive experience managing MEP packages on large-scale, complex projects. Full lifecycle expertise from pre-contract planning to post-contract delivery. Degree-qualified in Quantity Surveying, Commercial Management, or similar. Strong negotiation, analytical, and stakeholder management skills. Familiarity with NEC or JCT contracts is advantageous. What s in It for You Competitive salary and flexible benefits package. Performance-related progression opportunities. The chance to work on a project that will define the future of UK manufacturing. A collaborative, innovative environment where your expertise makes a real impact. Ready to make an impact? Apply today and help deliver a project that will shape Britain s sustainable future.
We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance, consulting, hospitality, retail, and pharmaceutical brands in the world including Circle K, Starbucks, BSH, Travelers, Zurich Insurance, Oliver Wyman, PwC, Boehringer Ingelheim. Attensi is growing at an exponential pace and since securing funding from Lugard Road Capital, DX Ventures and Viking Venture, we are now focused on growing our business in new markets. Attensi's team now consists of more than 250 Game Changers across our offices in London, Oslo and Boston. With 75 gamechangers based in London Attensi is growing at rocket speed and with our additional funding we are now taking our commercial team to new heights. Do you want to join our journey? Customer Success Manager - German Speaking As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. Their focus will be on strengthening our already relentless customer orientation within our most crucial and fastest growing accounts. This person will develop and grow relationships with existing large, multinational accounts ensuring the long-term success of our customer portfolio. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi's product suite can maximize impact for them. By understanding your clients' needs and challenges you will advise them on content roadmaps and building new content, helping them use their Attensi products in the best way possible to build long lasting partnerships which make continued use of our platform a no-brainer. You will work to ensure successful implementation, launch and continuous use of Attensi's solutions with your clients and will develop strong operational relationships with key stakeholders to ensure they achieve value from the partnership. You will join a close-knit team of 11 CS professionals, working closely with Account Managers, Account Directors, and Product Teams on new growth opportunities for your customers. If you have a passion for developing relationships and delivering real impact to large customers, this is a great opportunity to join a strong team in a fast growing technology business, backed by prominent investors and with fantastic products that make a real, measurable impact. What will you do here? The very first thing you will do once you join us, is to get to know and love our products, values, people and way of operating. We want you to get under the skin of our business and truly understand the value we provide our customers, so that you can approach your role with genuine excitement and confidence. Beyond that, your role will largely revolve around activities such as: Ensuring the happiness and success of 5-10 strategic accounts within the UK &DACH Regions. Developing strong relationships with Managers, Directors and C-level Executives within Learning and Development & Operations departments to understand how Attensi's products can aid in solving some of their hardest organizational challenges. Mapping organizational challenges, training and development needs and co-developing solution content, creating proposals together with Account Managers & Account Directors to help drive the growth & retention of the customer. Analysing and interpreting data and translating that data into clear and meaningful updates that deliver insights and prove value to your accounts. Developing powerful evaluation meetings that demonstrate real world impact against customers goals and driving Attensi's utilization as a key business tool and use these to inspire future content roadmaps. Explaining complex technology principles, hierarchies and integration set-ups to key customer stakeholders so that operational decisions can be made and executed upon. Translating customer business challenges for internal Attensi technical and product teams so that new features and product development occurs in step with what the market requires. Creating and delivering launch communication plans to ensure successful and impactful solution launches. Who are we looking for? We are looking for someone with drive, creativity, and motivation to create real value and change. You have an analytical approach and the ability to think at a second level on problems, challenges and opportunities. You have a solid business understanding and can put yourself in your clients' shoes to understand how to create value for them. You are not afraid of rolling up your sleeves and getting stuck in to complicated situations and have the tenacity and resilience to drive your ideas forwards until results are achieved. We are looking for someone smart, analytical, highly organized, commercial, empathetic, who is comfortable taking an insight-driven approach to developing relationships and delivering value for customers and for Attensi. You are curious, love learning - and learn fast. You bring energy and engagement to work, and thrive when spending your days in a dynamic, fast-paced environment, working closely with other people and being part of a team. The right person for our team will have: Native or full fluency in German. 5+ years of experience with customer-oriented work, in customer success or customer centric roles. Previous experience working in technology businesses, interacting with technology stacks and software solutions is critical. Previous experience working with large, multi-national clients on a significant but focused portfolio of business, owning measurable impact. Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. What do we offer? At Attensi you will become part of an exciting and rapidly growing scale-up that is already a global leader in its field. You get to work in an exciting environment surrounded by committed, smart and talented colleagues from a variety of backgrounds, both culturally and academically. You will play a central role in our largest and fastest growing team and will have very good opportunities for further development and growth in both the role and the company. Attensi has an energetic and social working environment. And with that, we have the appreciation and understanding behind operating in a hybrid model, where we are in-person thrice weekly in our London offices near Southwark - or out meeting our clients in person, which we believe is the best way to create meaningful relationships. We work hard but also have a lot of fun. Monthly social activities like Attensi-days, sporting events, after-work drinks, get togethers, game nights and company trips to our Norwegian HQ or elsewhere, are some of the ways in which we ensure we not only work together, but also play together! Are you a Game Changer?
Feb 06, 2026
Full time
We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance, consulting, hospitality, retail, and pharmaceutical brands in the world including Circle K, Starbucks, BSH, Travelers, Zurich Insurance, Oliver Wyman, PwC, Boehringer Ingelheim. Attensi is growing at an exponential pace and since securing funding from Lugard Road Capital, DX Ventures and Viking Venture, we are now focused on growing our business in new markets. Attensi's team now consists of more than 250 Game Changers across our offices in London, Oslo and Boston. With 75 gamechangers based in London Attensi is growing at rocket speed and with our additional funding we are now taking our commercial team to new heights. Do you want to join our journey? Customer Success Manager - German Speaking As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. Their focus will be on strengthening our already relentless customer orientation within our most crucial and fastest growing accounts. This person will develop and grow relationships with existing large, multinational accounts ensuring the long-term success of our customer portfolio. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi's product suite can maximize impact for them. By understanding your clients' needs and challenges you will advise them on content roadmaps and building new content, helping them use their Attensi products in the best way possible to build long lasting partnerships which make continued use of our platform a no-brainer. You will work to ensure successful implementation, launch and continuous use of Attensi's solutions with your clients and will develop strong operational relationships with key stakeholders to ensure they achieve value from the partnership. You will join a close-knit team of 11 CS professionals, working closely with Account Managers, Account Directors, and Product Teams on new growth opportunities for your customers. If you have a passion for developing relationships and delivering real impact to large customers, this is a great opportunity to join a strong team in a fast growing technology business, backed by prominent investors and with fantastic products that make a real, measurable impact. What will you do here? The very first thing you will do once you join us, is to get to know and love our products, values, people and way of operating. We want you to get under the skin of our business and truly understand the value we provide our customers, so that you can approach your role with genuine excitement and confidence. Beyond that, your role will largely revolve around activities such as: Ensuring the happiness and success of 5-10 strategic accounts within the UK &DACH Regions. Developing strong relationships with Managers, Directors and C-level Executives within Learning and Development & Operations departments to understand how Attensi's products can aid in solving some of their hardest organizational challenges. Mapping organizational challenges, training and development needs and co-developing solution content, creating proposals together with Account Managers & Account Directors to help drive the growth & retention of the customer. Analysing and interpreting data and translating that data into clear and meaningful updates that deliver insights and prove value to your accounts. Developing powerful evaluation meetings that demonstrate real world impact against customers goals and driving Attensi's utilization as a key business tool and use these to inspire future content roadmaps. Explaining complex technology principles, hierarchies and integration set-ups to key customer stakeholders so that operational decisions can be made and executed upon. Translating customer business challenges for internal Attensi technical and product teams so that new features and product development occurs in step with what the market requires. Creating and delivering launch communication plans to ensure successful and impactful solution launches. Who are we looking for? We are looking for someone with drive, creativity, and motivation to create real value and change. You have an analytical approach and the ability to think at a second level on problems, challenges and opportunities. You have a solid business understanding and can put yourself in your clients' shoes to understand how to create value for them. You are not afraid of rolling up your sleeves and getting stuck in to complicated situations and have the tenacity and resilience to drive your ideas forwards until results are achieved. We are looking for someone smart, analytical, highly organized, commercial, empathetic, who is comfortable taking an insight-driven approach to developing relationships and delivering value for customers and for Attensi. You are curious, love learning - and learn fast. You bring energy and engagement to work, and thrive when spending your days in a dynamic, fast-paced environment, working closely with other people and being part of a team. The right person for our team will have: Native or full fluency in German. 5+ years of experience with customer-oriented work, in customer success or customer centric roles. Previous experience working in technology businesses, interacting with technology stacks and software solutions is critical. Previous experience working with large, multi-national clients on a significant but focused portfolio of business, owning measurable impact. Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. What do we offer? At Attensi you will become part of an exciting and rapidly growing scale-up that is already a global leader in its field. You get to work in an exciting environment surrounded by committed, smart and talented colleagues from a variety of backgrounds, both culturally and academically. You will play a central role in our largest and fastest growing team and will have very good opportunities for further development and growth in both the role and the company. Attensi has an energetic and social working environment. And with that, we have the appreciation and understanding behind operating in a hybrid model, where we are in-person thrice weekly in our London offices near Southwark - or out meeting our clients in person, which we believe is the best way to create meaningful relationships. We work hard but also have a lot of fun. Monthly social activities like Attensi-days, sporting events, after-work drinks, get togethers, game nights and company trips to our Norwegian HQ or elsewhere, are some of the ways in which we ensure we not only work together, but also play together! Are you a Game Changer?
We are excited to offer a fantastic opportunity for a Principal Commercial Manager to join our dynamic One Trafford Council team at our Trafford Depot (Tatton House, 11 Caldey Road, Wythenshawe, Manchester, M23 9LF). This role will be carried out onsite, with some hybrid working, and offers a competitve salary. In this role, you will support the Trafford account by ensuring accurate cost estimations, compiling client applications, developing competitive quotes, maintaining strong client relationships, overseeing change processes, and ensuring financial control in project budgets. Your work will contribute to the account's success by guaranteeing thorough submissions, efficient budget management, and valuable client partnerships. The role involves managing projects worth up to 10 million pounds, emphasising the need for precise cost estimations and effective budget oversight to ensure successful outcomes. What You'll Do: Develop excellent client relationships in support of successful account delivery and to aid change and conflict management and promoting Amey in retaining/winning future works • Implement and drive consistency of commercial processes both pre and post contract • Develop and implement commercial best practice to maximise value (in line with all contractual entitlements), minimise risk and cost to Amey and deliver exemplar service to the customer. • Delivery and accountability for the commercial reporting requirements, accurate cost planning, financial control, CVR reporting, budgeting and WIP management, ensuring strong relationships with Finance and Operational functions • Deliver pre and post contract opportunity and risk management using the businesses risk management tools • Ensure that all Contracts/Internal Trading Agreements are fully executed, and stored in a central repository • Responsible for the execution, management, extension and close of all contract Bond and PCG requirements • Adherence to company policies and processes, and those associated with Revenue Recognition and to ensure that all necessary governance is complied with (Amey General Authorities Schedule). • Support the Bid Director and the business stream in winning strategic bids by the development of the right commercial solutions which cascade into post contract delivery. • Support the handover and mobilisation of key contracts commercially to ensure the tender strategies are understood in delivery and the associated commercial processes and approach implemented. • Lead or provide commercial support to the business stream to implement commercial strategies that deliver winning bids, achieve good p/l results with sustainable cash flows, managed risk and opportunity across a portfolio of Contracts Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. Company Car What You'll Bring: Over 5 years' experience in a Commercial Manager role Experience with NEC contracts Strong Commercial and Financial acumen A quantity surveying, commercial or related profession, degree or master's degree Experience in Facilities Management Track record of Work Winning strategies Experience in leading diverse teams If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Jess, our recruiter for this role, at (url removed)
Feb 06, 2026
Full time
We are excited to offer a fantastic opportunity for a Principal Commercial Manager to join our dynamic One Trafford Council team at our Trafford Depot (Tatton House, 11 Caldey Road, Wythenshawe, Manchester, M23 9LF). This role will be carried out onsite, with some hybrid working, and offers a competitve salary. In this role, you will support the Trafford account by ensuring accurate cost estimations, compiling client applications, developing competitive quotes, maintaining strong client relationships, overseeing change processes, and ensuring financial control in project budgets. Your work will contribute to the account's success by guaranteeing thorough submissions, efficient budget management, and valuable client partnerships. The role involves managing projects worth up to 10 million pounds, emphasising the need for precise cost estimations and effective budget oversight to ensure successful outcomes. What You'll Do: Develop excellent client relationships in support of successful account delivery and to aid change and conflict management and promoting Amey in retaining/winning future works • Implement and drive consistency of commercial processes both pre and post contract • Develop and implement commercial best practice to maximise value (in line with all contractual entitlements), minimise risk and cost to Amey and deliver exemplar service to the customer. • Delivery and accountability for the commercial reporting requirements, accurate cost planning, financial control, CVR reporting, budgeting and WIP management, ensuring strong relationships with Finance and Operational functions • Deliver pre and post contract opportunity and risk management using the businesses risk management tools • Ensure that all Contracts/Internal Trading Agreements are fully executed, and stored in a central repository • Responsible for the execution, management, extension and close of all contract Bond and PCG requirements • Adherence to company policies and processes, and those associated with Revenue Recognition and to ensure that all necessary governance is complied with (Amey General Authorities Schedule). • Support the Bid Director and the business stream in winning strategic bids by the development of the right commercial solutions which cascade into post contract delivery. • Support the handover and mobilisation of key contracts commercially to ensure the tender strategies are understood in delivery and the associated commercial processes and approach implemented. • Lead or provide commercial support to the business stream to implement commercial strategies that deliver winning bids, achieve good p/l results with sustainable cash flows, managed risk and opportunity across a portfolio of Contracts Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. Company Car What You'll Bring: Over 5 years' experience in a Commercial Manager role Experience with NEC contracts Strong Commercial and Financial acumen A quantity surveying, commercial or related profession, degree or master's degree Experience in Facilities Management Track record of Work Winning strategies Experience in leading diverse teams If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Jess, our recruiter for this role, at (url removed)
Private Client Tax Associate Director Vacancy Ref: 53179 DM This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you a Private Client Tax Senior Manager or Associate Director specialising in farms and estates ready to take your next step? Is your rural tax expertise being fully recognised at Associate Director level? Do you enjoy being the trusted adviser to farming families across generations? Are you CTA and ACA/ACCA qualified? Company Established and largest independent accountants and business advisers. About this role Senior, strategic leadership role offering the opportunity to shape the future of our Private Client service line while working with a prestigious portfolio of clients across the rural and agricultural sector Manage a diverse portfolio of clients, including partnerships, sole traders, and high-net-worth individuals Lead complex advisory projects and tax planning for farmers and landowners, covering Capital Gains Tax, Inheritance Tax, and succession planning Act as a senior mentor and role model, supporting and developing colleagues to foster a high-performance culture within the team Collaborate closely with the Farms and Estates accounts team to deliver a seamless, holistic client experience Drive business development, strengthening existing relationships and identifying new opportunities for growth Provide strategic tax advice to commercial farming businesses, addressing both personal and business tax matters Outstanding Benefits They believe in rewarding their people with benefits that reflect their contribution and support their well being - both professionally and personally. Salary: £81,100 - £100,000+ dep on exp On-site parking Profit share scheme 28 days annual leave (plus the option to purchase up to 30 days in total) Clear and transparent progression structure Life assurance - 6x annual salary Enhanced employer pension contribution Health & well being support Enhanced maternity and paternity leave Regular firm-wide and team social events to celebrate success and build connection You must have CTA and ACA/ACCA qualified, with a solid background in private client tax Proven experience advising high-net-worth individuals, ideally with exposure to rural and agricultural clients A strong leader and mentor, passionate about developing and empowering others Commercially astute, with excellent communication skills and the ability to build trusted, long-term client relationships Genuine interest in capital taxes, trusts, and succession planning, with the confidence to deliver complex advisory work How to Apply Please click on the apply now button or email your CV to Donna Morgan - As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. The Industry (Key Words) Associate Director Private Client Tax (Farms & Estates), Associate Director Rural & Landed Estates Tax, Associate Director - Trusts, Estates & Agricultural Tax, Senior Tax Manager - Farms & Estates, Senior Manager - Private Client & Rural Tax We thank all applicants who apply for this role. However, only those shortlisted for interview will be contacted. Rest assured your application will be handled in complete confidence and your personal details will not be shared with any third party without your prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
Feb 06, 2026
Full time
Private Client Tax Associate Director Vacancy Ref: 53179 DM This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you a Private Client Tax Senior Manager or Associate Director specialising in farms and estates ready to take your next step? Is your rural tax expertise being fully recognised at Associate Director level? Do you enjoy being the trusted adviser to farming families across generations? Are you CTA and ACA/ACCA qualified? Company Established and largest independent accountants and business advisers. About this role Senior, strategic leadership role offering the opportunity to shape the future of our Private Client service line while working with a prestigious portfolio of clients across the rural and agricultural sector Manage a diverse portfolio of clients, including partnerships, sole traders, and high-net-worth individuals Lead complex advisory projects and tax planning for farmers and landowners, covering Capital Gains Tax, Inheritance Tax, and succession planning Act as a senior mentor and role model, supporting and developing colleagues to foster a high-performance culture within the team Collaborate closely with the Farms and Estates accounts team to deliver a seamless, holistic client experience Drive business development, strengthening existing relationships and identifying new opportunities for growth Provide strategic tax advice to commercial farming businesses, addressing both personal and business tax matters Outstanding Benefits They believe in rewarding their people with benefits that reflect their contribution and support their well being - both professionally and personally. Salary: £81,100 - £100,000+ dep on exp On-site parking Profit share scheme 28 days annual leave (plus the option to purchase up to 30 days in total) Clear and transparent progression structure Life assurance - 6x annual salary Enhanced employer pension contribution Health & well being support Enhanced maternity and paternity leave Regular firm-wide and team social events to celebrate success and build connection You must have CTA and ACA/ACCA qualified, with a solid background in private client tax Proven experience advising high-net-worth individuals, ideally with exposure to rural and agricultural clients A strong leader and mentor, passionate about developing and empowering others Commercially astute, with excellent communication skills and the ability to build trusted, long-term client relationships Genuine interest in capital taxes, trusts, and succession planning, with the confidence to deliver complex advisory work How to Apply Please click on the apply now button or email your CV to Donna Morgan - As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. The Industry (Key Words) Associate Director Private Client Tax (Farms & Estates), Associate Director Rural & Landed Estates Tax, Associate Director - Trusts, Estates & Agricultural Tax, Senior Tax Manager - Farms & Estates, Senior Manager - Private Client & Rural Tax We thank all applicants who apply for this role. However, only those shortlisted for interview will be contacted. Rest assured your application will be handled in complete confidence and your personal details will not be shared with any third party without your prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# About JLL We are JLL. We are a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.If you are looking to step up your career, JLL is the perfect professional home. At JLL, you will have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You will also make long-lasting professional connections through sharing different perspectives and be inspired by the best. We are focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose The Energy Optimisation Manager will lead the coordination and delivery of the identified Energy Conservation Measures (ECMs) across our clients Global commercial real estate portfolio, working closely with the established Global Energy Data Management team. This position encompasses bespoke project development, group coordination and implementation, working across various client and supporting delivery teams. The Energy Optimisation Manager will take a lead role in reducing the energy consumption, costs, and carbon emissions across the organisation's sites and operations. This role combines technical analysis with strategic planning to identify efficiency opportunities, lead optimisation projects, and ensure compliance with relevant energy and environmental standards. As part of this team this professional may also be requested to undertake or assist with the delivery of technical energy and optimisation assessments across a wide range of building environments. The candidate should be able to perform these duties with limited oversight and competent knowledge of energy efficient operations of building mechanical and electrical systems, control systems, lighting systems, building envelopes, and other energy-related systems. This role will require a level of flexibility and travel both inside and outside the UK. What this job involves Key responsibilities include: The Energy Optimisation Manager's daily activities will encompass several critical areas of focus: • Business Case Development• Stakeholder Communication• Vendor Engagement and Management• Project Coordination and Planning and Delivery• M&V Tracking and ReportingTechnical Oversight: Review technical specifications and implementation plans, ensure compliance with energy efficiency standards, coordinate commissioning activities, and oversee quality assurance processes Expected Outcomes and Benefits The addition of an Energy Optimisation Manager will deliver substantial value to the client's energy efficiency program through enhanced project delivery capabilities and improved outcomes measurement. Immediate Outcomes include accelerated ECM implementation timelines, improved vendor performance and accountability, enhanced project visibility and reporting capabilities, and standardised business case development processes across regions.Medium-term Benefits encompass increased energy savings realisation rates, project implementation transparency through improved vendor management, enhanced data quality for M&V tracking, and stronger alignment between energy projects and corporate sustainability goals.Long-term Value Creation includes establishment of repeatable project delivery methodologies, development of preferred vendor networks and partnerships, creation of comprehensive project performance databases for future planning, and positioning the client as a leader in corporate energy management excellence.Collaboration with building staff (facility managers, engineers, technicians, service providers, landlord representatives) in identifying, scoping, and implementing energy efficiency improvements. Establishing a positive rapport with both JLL and client staff and management to ensure a prominent level of customer service. Every day is different, and in all these activities, we would encourage you to show your ingenuity. # Sound like you. To apply you need to be / have: Requirements - Essential Strong project management skills and an ability to prioritise and meet deadlines in a high pressure, deadline driven environments.Experience working with Commercial Real Estate (CRE) organisations, engaging with key stakeholder groups, e.g., Client contacts, facilities, operations and engineering teams, landlord and managing agents, and vendor supply chainRelevant degree is desirable and/or masters - e.g., Building Services, Mechanical, Electrical, Energy Management etc.Strong oral and written communication skills, with ability to interface seamlessly with all levels of management. Comfortable working in virtual environments with remote teams.Attention to detail and accuracy, in written, visual, and numeric work and proven project management skills.Takes initiative with limited directions and acts as a team player with ability to bring alternate points of view to the discussion and analysis.Strong analytical, organizational and time management skills.Ability to multi-task and effectively organize responsibilities with sound project management and leadership skills. Requirements - Desirable 5+ years of experience with energy auditing, commissioning, retro commissioning, energy management, performance contracting or energy engineering.Second/Multiple languages.Familiarity with sustainability related certification and benchmarking toolsAbility to travel both within the UK and throughout the EMEA region.Familiar with carbon accounting techniques. Behavioural Competencies Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.Helps others - Builds relationships, actively collaborates, helps others succeed.Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.Business first - Focuses on customers and clients, business/financial acumen, JLL firstInspire - Inspire others, creates vision and strategy, energizes others. What you can expect from us You will join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how
Feb 06, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# About JLL We are JLL. We are a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.If you are looking to step up your career, JLL is the perfect professional home. At JLL, you will have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You will also make long-lasting professional connections through sharing different perspectives and be inspired by the best. We are focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose The Energy Optimisation Manager will lead the coordination and delivery of the identified Energy Conservation Measures (ECMs) across our clients Global commercial real estate portfolio, working closely with the established Global Energy Data Management team. This position encompasses bespoke project development, group coordination and implementation, working across various client and supporting delivery teams. The Energy Optimisation Manager will take a lead role in reducing the energy consumption, costs, and carbon emissions across the organisation's sites and operations. This role combines technical analysis with strategic planning to identify efficiency opportunities, lead optimisation projects, and ensure compliance with relevant energy and environmental standards. As part of this team this professional may also be requested to undertake or assist with the delivery of technical energy and optimisation assessments across a wide range of building environments. The candidate should be able to perform these duties with limited oversight and competent knowledge of energy efficient operations of building mechanical and electrical systems, control systems, lighting systems, building envelopes, and other energy-related systems. This role will require a level of flexibility and travel both inside and outside the UK. What this job involves Key responsibilities include: The Energy Optimisation Manager's daily activities will encompass several critical areas of focus: • Business Case Development• Stakeholder Communication• Vendor Engagement and Management• Project Coordination and Planning and Delivery• M&V Tracking and ReportingTechnical Oversight: Review technical specifications and implementation plans, ensure compliance with energy efficiency standards, coordinate commissioning activities, and oversee quality assurance processes Expected Outcomes and Benefits The addition of an Energy Optimisation Manager will deliver substantial value to the client's energy efficiency program through enhanced project delivery capabilities and improved outcomes measurement. Immediate Outcomes include accelerated ECM implementation timelines, improved vendor performance and accountability, enhanced project visibility and reporting capabilities, and standardised business case development processes across regions.Medium-term Benefits encompass increased energy savings realisation rates, project implementation transparency through improved vendor management, enhanced data quality for M&V tracking, and stronger alignment between energy projects and corporate sustainability goals.Long-term Value Creation includes establishment of repeatable project delivery methodologies, development of preferred vendor networks and partnerships, creation of comprehensive project performance databases for future planning, and positioning the client as a leader in corporate energy management excellence.Collaboration with building staff (facility managers, engineers, technicians, service providers, landlord representatives) in identifying, scoping, and implementing energy efficiency improvements. Establishing a positive rapport with both JLL and client staff and management to ensure a prominent level of customer service. Every day is different, and in all these activities, we would encourage you to show your ingenuity. # Sound like you. To apply you need to be / have: Requirements - Essential Strong project management skills and an ability to prioritise and meet deadlines in a high pressure, deadline driven environments.Experience working with Commercial Real Estate (CRE) organisations, engaging with key stakeholder groups, e.g., Client contacts, facilities, operations and engineering teams, landlord and managing agents, and vendor supply chainRelevant degree is desirable and/or masters - e.g., Building Services, Mechanical, Electrical, Energy Management etc.Strong oral and written communication skills, with ability to interface seamlessly with all levels of management. Comfortable working in virtual environments with remote teams.Attention to detail and accuracy, in written, visual, and numeric work and proven project management skills.Takes initiative with limited directions and acts as a team player with ability to bring alternate points of view to the discussion and analysis.Strong analytical, organizational and time management skills.Ability to multi-task and effectively organize responsibilities with sound project management and leadership skills. Requirements - Desirable 5+ years of experience with energy auditing, commissioning, retro commissioning, energy management, performance contracting or energy engineering.Second/Multiple languages.Familiarity with sustainability related certification and benchmarking toolsAbility to travel both within the UK and throughout the EMEA region.Familiar with carbon accounting techniques. Behavioural Competencies Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.Helps others - Builds relationships, actively collaborates, helps others succeed.Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.Business first - Focuses on customers and clients, business/financial acumen, JLL firstInspire - Inspire others, creates vision and strategy, energizes others. What you can expect from us You will join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how
