Sept 2017 Branding
Head of Technology Change & Transformation Number of Direct Reports: 0 Job Purpose The Senior Project Manager ensures that the projects within their remit deliver the agreed business benefits on time, to budget, to the required quality standard, all within the CLS Project Governance framework. Essential Functions Major duties and responsibilities of the job Strategic Defines plans through a rigorous and highly interactive process of defining business requirements, project specifications, managing resources and environments. Agrees and formalizes plans, conducts or co-ordinates required business analysis where necessary. Presents plans and business cases and gains their sign off from sponsors and other stakeholders. Relationship/Vendor management; develop and maintain strong relationships with stakeholders, both internal and external. Create project business case for all projects and ensure the benefits are measurable and agreed by all stakeholders. Responsible for demonstrating that stated benefits have been realised once the project has been delivered. Operational Manage day-to-day operational aspects of a portfolio of projects, scope and budget Manage and maintain interlock of projects with other project managers Effectively apply, support and champion the CLS Governance methodology and enforce project standards Review deliverables prepared by the project teams before company-wide review Identify and lead the virtual project team Where required, recruiting project staff and consultants Managing co-ordination of the partners and working groups engaged in project work Ensure project documents are complete, current, and stored appropriately Detailed portfolio planning and control including: Developing and maintaining a detailed project roadmap. Managing project deliverables in line with the project roadmap. Act as an escalation point for project risk and issues. Resolving cross-functional issues at project level where necessary. Strong oversight of project scope and change control. Monitoring project progress and performance from a benefit realisation, time, cost and quality perspective. Providing status reports in line with CLS' internal standards and regulatory requirements. Financial management across the portfolio of projects. Partnering with the finance department and ePMO Liaison with, and updates progress to, project steering board/senior management From time to time, provide cover for peers and assist in the creation and issuance of departmental reports Understand basic revenue models, P/L, and cost-to-completion projections, apply analysis to this data to make project decisions and provide reporting of this data (Earned Value Reporting) Leadership Coach and mentor junior members of staff Display complete ownership for projects leading by example Capable of managing a project team effectively through matrix management. Need to be able to get the best out of a team of people who may not be direct reports. Experienced at managing stakeholders ensuring strong communication and governance is in place. Influence and manage the project managers and project teams (internal and external) to deliver to the required constraints of time, budget and quality. A "self starter" who does not wait to be asked, prepared and thorough in all aspects of the role. Knowledge, Skills and Abilities Significant practical experience of leading and managing Infrastructure change programs across an end-to-end project lifecycle Strong history of managing third party service providers to deliver a range of change activities Extensive hands-on experience of delivering complex IT change projects in a high performance organisation Have had responsibility of delivering book of work with budget in excess of £5m Extensive knowledge of delivering with vendor organisations and suppliers Excellent communication skills with practical experience of supporting technical teams to formulate and articulate business benefits through the construction of business cases Demonstrable experience of quantifying the effort required to deliver a solution whilst articulating any implications of any proposed solution on the wider business and existing systems Experience delivering a wide range of Infrastructure projects - Networks, Storage, AIX, Microsoft Proficient in creating well-structured and good quality project documentation with excellent skills in the use of the MS Office suite of tools and MS Project Experience of using Microsoft Project to produce and maintain high quality project plans Strong personal work ethic with a "can-do" attitude Motivated delivery focused individual Proven ability managing projects in a complex & demanding environment. Desired Qualifications Experience, education and any certifications as necessary for successful job performance 10+ years of project management experience 5+ year of program/portfolio management experience Success Factors Personal characteristics contributing to an individual's ability to excel in the position Proactive Leader - Strong management skills which make you effective at leading a project team, negotiating with Senior Managers, stakeholders and external suppliers and contractors. You should be able to positively influence all stakeholders to ensure a cost effective quality deliverable whilst ensuring effective time management to get the job done. Strong communicator - Be able to demonstrate a number of years of experience of communicating clearly at all levels within a business and with senior sponsors and internal and external stakeholders. Be well experienced in both the "Art" as well as the "Science" of project management to ensure that CLS obtains the maximum value for its investment. Delivery of Business Benefits - A comprehensive understanding and demonstrable experience in ensuring that all projects deliver quantified business benefits. Excellent Problem solving skills - Demonstrable competencies in solving problems. Always challenging 'facts' in order to find the best plan to deliver the project. Where and when necessary, elevate early and appropriately to management prior to avoid issues and deviations to plan. Consultative relationship management - Gets to the heart of the issues with a presence and gravitas and clarity of presentation across all forms of communication. Strong People Management Skills - Able to bring the best out of people and a team through leading by example and by coaching and mentoring staff members and developing personalised self-development plans. Delivery focused - Understands that delivery is the overarching principle for the role of a portfolio manager and maintains focus on delivery across the wider reaching portfolio.
Head of Technology Change & Transformation Number of Direct Reports: 0 Job Purpose The Senior Project Manager ensures that the projects within their remit deliver the agreed business benefits on time, to budget, to the required quality standard, all within the CLS Project Governance framework. Essential Functions Major duties and responsibilities of the job Strategic Defines plans through a rigorous and highly interactive process of defining business requirements, project specifications, managing resources and environments. Agrees and formalizes plans, conducts or co-ordinates required business analysis where necessary. Presents plans and business cases and gains their sign off from sponsors and other stakeholders. Relationship/Vendor management; develop and maintain strong relationships with stakeholders, both internal and external. Create project business case for all projects and ensure the benefits are measurable and agreed by all stakeholders. Responsible for demonstrating that stated benefits have been realised once the project has been delivered. Operational Manage day-to-day operational aspects of a portfolio of projects, scope and budget Manage and maintain interlock of projects with other project managers Effectively apply, support and champion the CLS Governance methodology and enforce project standards Review deliverables prepared by the project teams before company-wide review Identify and lead the virtual project team Where required, recruiting project staff and consultants Managing co-ordination of the partners and working groups engaged in project work Ensure project documents are complete, current, and stored appropriately Detailed portfolio planning and control including: Developing and maintaining a detailed project roadmap. Managing project deliverables in line with the project roadmap. Act as an escalation point for project risk and issues. Resolving cross-functional issues at project level where necessary. Strong oversight of project scope and change control. Monitoring project progress and performance from a benefit realisation, time, cost and quality perspective. Providing status reports in line with CLS' internal standards and regulatory requirements. Financial management across the portfolio of projects. Partnering with the finance department and ePMO Liaison with, and updates progress to, project steering board/senior management From time to time, provide cover for peers and assist in the creation and issuance of departmental reports Understand basic revenue models, P/L, and cost-to-completion projections, apply analysis to this data to make project decisions and provide reporting of this data (Earned Value Reporting) Leadership Coach and mentor junior members of staff Display complete ownership for projects leading by example Capable of managing a project team effectively through matrix management. Need to be able to get the best out of a team of people who may not be direct reports. Experienced at managing stakeholders ensuring strong communication and governance is in place. Influence and manage the project managers and project teams (internal and external) to deliver to the required constraints of time, budget and quality. A "self starter" who does not wait to be asked, prepared and thorough in all aspects of the role. Knowledge, Skills and Abilities Significant practical experience of leading and managing Infrastructure change programs across an end-to-end project lifecycle Strong history of managing third party service providers to deliver a range of change activities Extensive hands-on experience of delivering complex IT change projects in a high performance organisation Have had responsibility of delivering book of work with budget in excess of £5m Extensive knowledge of delivering with vendor organisations and suppliers Excellent communication skills with practical experience of supporting technical teams to formulate and articulate business benefits through the construction of business cases Demonstrable experience of quantifying the effort required to deliver a solution whilst articulating any implications of any proposed solution on the wider business and existing systems Experience delivering a wide range of Infrastructure projects - Networks, Storage, AIX, Microsoft Proficient in creating well-structured and good quality project documentation with excellent skills in the use of the MS Office suite of tools and MS Project Experience of using Microsoft Project to produce and maintain high quality project plans Strong personal work ethic with a "can-do" attitude Motivated delivery focused individual Proven ability managing projects in a complex & demanding environment. Desired Qualifications Experience, education and any certifications as necessary for successful job performance 10+ years of project management experience 5+ year of program/portfolio management experience Success Factors Personal characteristics contributing to an individual's ability to excel in the position Proactive Leader - Strong management skills which make you effective at leading a project team, negotiating with Senior Managers, stakeholders and external suppliers and contractors. You should be able to positively influence all stakeholders to ensure a cost effective quality deliverable whilst ensuring effective time management to get the job done. Strong communicator - Be able to demonstrate a number of years of experience of communicating clearly at all levels within a business and with senior sponsors and internal and external stakeholders. Be well experienced in both the "Art" as well as the "Science" of project management to ensure that CLS obtains the maximum value for its investment. Delivery of Business Benefits - A comprehensive understanding and demonstrable experience in ensuring that all projects deliver quantified business benefits. Excellent Problem solving skills - Demonstrable competencies in solving problems. Always challenging 'facts' in order to find the best plan to deliver the project. Where and when necessary, elevate early and appropriately to management prior to avoid issues and deviations to plan. Consultative relationship management - Gets to the heart of the issues with a presence and gravitas and clarity of presentation across all forms of communication. Strong People Management Skills - Able to bring the best out of people and a team through leading by example and by coaching and mentoring staff members and developing personalised self-development plans. Delivery focused - Understands that delivery is the overarching principle for the role of a portfolio manager and maintains focus on delivery across the wider reaching portfolio.
Boston Consulting Group
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
