Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Jun 07, 2024
Full time
Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Right Talent
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Job Title: IT Helpdesk Engineer Status: Permanent Hours: 8:00am - 16:00pm/9:00am - 17:00pm/ Monday to Friday. office based 5 days a week Salary: maximum £32,000 per annum + travel expense up to Zone 6 Location: London GlobaI IT company is looking for a IT Helpdesk Engineer. Principal Accountabilities 1st and 2nd level troubleshooting with customers and assist them as their escalation point of contact through email, telephone and chat tools. Queuing management with IT support ticket system. Temporary or long-term customer support at their office, if required. Attending the meeting with the customer and develop good relationship with the customer. Hands on Desktop/Laptop PC Support Skill. Network and PC implementation and optimisation Understand and detailed planning and designing for customer's PC and Network. PC/Network/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Proof of concept testing and acceptance testing. Vendor negotiation and control. Development and implementation for new features and services. Establish and cease PC/Desktop Security systems. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. 1st level troubleshooting with customers and assist them as their escalation point of contact. Maintain secure operations and keep the environment tidy Documented approach for implementation and modification. Visit customer premises when required for project or maintenance contract work incl cover staff Periodical status report to line manager. Knowledge, Skills, Experience and Key Competencies Wide knowledge and proficiency in PC software like Microsoft WIN 10/11, Antivirus, Microsoft 365, Windows Server, AD administration, Virtualization, Cloud(AWS, Azure), Office/Mailer, Switch/Router/IPT, Box, remote access(SSL-VPN, etc) and Firewall products. Excellent written and verbal communication skill in Japanese is an advantage Ability to investigate and source answers to various email and telephony enquiries about technical issues. Proven customer service experience. Strong time management/multi tasking & organisational skills Strong work ethic. Reliable time keeping and attendance Solid administration background & a keenness to get involved & support all customer service areas in EMEA. Please follow us on Linkedin: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, year of birth, relationship status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Japanese speaking jobs from People First Team Japan in London, your Japanese recruitment specialists.
Aug 06, 2025
Full time
Job Title: IT Helpdesk Engineer Status: Permanent Hours: 8:00am - 16:00pm/9:00am - 17:00pm/ Monday to Friday. office based 5 days a week Salary: maximum £32,000 per annum + travel expense up to Zone 6 Location: London GlobaI IT company is looking for a IT Helpdesk Engineer. Principal Accountabilities 1st and 2nd level troubleshooting with customers and assist them as their escalation point of contact through email, telephone and chat tools. Queuing management with IT support ticket system. Temporary or long-term customer support at their office, if required. Attending the meeting with the customer and develop good relationship with the customer. Hands on Desktop/Laptop PC Support Skill. Network and PC implementation and optimisation Understand and detailed planning and designing for customer's PC and Network. PC/Network/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Proof of concept testing and acceptance testing. Vendor negotiation and control. Development and implementation for new features and services. Establish and cease PC/Desktop Security systems. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. 1st level troubleshooting with customers and assist them as their escalation point of contact. Maintain secure operations and keep the environment tidy Documented approach for implementation and modification. Visit customer premises when required for project or maintenance contract work incl cover staff Periodical status report to line manager. Knowledge, Skills, Experience and Key Competencies Wide knowledge and proficiency in PC software like Microsoft WIN 10/11, Antivirus, Microsoft 365, Windows Server, AD administration, Virtualization, Cloud(AWS, Azure), Office/Mailer, Switch/Router/IPT, Box, remote access(SSL-VPN, etc) and Firewall products. Excellent written and verbal communication skill in Japanese is an advantage Ability to investigate and source answers to various email and telephony enquiries about technical issues. Proven customer service experience. Strong time management/multi tasking & organisational skills Strong work ethic. Reliable time keeping and attendance Solid administration background & a keenness to get involved & support all customer service areas in EMEA. Please follow us on Linkedin: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, year of birth, relationship status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Japanese speaking jobs from People First Team Japan in London, your Japanese recruitment specialists.
Delivery Practice Manager, Professional Services A2C Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C) ProServe Shared Delivery Team (SDT) to help us grow our early-in-career talent. In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. In this role, you will be a part of leading and building our complex and ambitious "Associate to Consultant" (A2C) SDT, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. Our A2C team hires early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in Infrastructure, Application Development, DevOps, Data, and Security. You will manage approximately 10-20 Associate Consultants. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: •Building and managing a high-performing team of Delivery Consultants •Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features •Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers •Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements •Driving business development initiatives and exceed customer satisfaction targets •Work with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery. •Drive technical and soft skill training to focus and accelerate consultant development •Partner with Business Unit stakeholder to identify engagement staffing opportunities for your team and drive high team utilization. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS • 8+ years in IT and/or Management Consulting, with at least 3 years in a people leadership role. • Experience managing IT transformation projects • Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience • Experience recruiting, onboarding, training, mentoring, and/or staffing consultants or other customer-facing professionals; • Ability to travel to AWS and customer locations across the US or globally, as needed PREFERRED QUALIFICATIONS • Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred • Strong project management and resource management capabilities • Financial acumen with P&L management experience and ability to navigate complex stakeholder relationships and drive change • Sales and negotiation skills for opportunity capture and proposal development • Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 06, 2025
Full time
Delivery Practice Manager, Professional Services A2C Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C) ProServe Shared Delivery Team (SDT) to help us grow our early-in-career talent. In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. In this role, you will be a part of leading and building our complex and ambitious "Associate to Consultant" (A2C) SDT, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. Our A2C team hires early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in Infrastructure, Application Development, DevOps, Data, and Security. You will manage approximately 10-20 Associate Consultants. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: •Building and managing a high-performing team of Delivery Consultants •Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features •Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers •Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements •Driving business development initiatives and exceed customer satisfaction targets •Work with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery. •Drive technical and soft skill training to focus and accelerate consultant development •Partner with Business Unit stakeholder to identify engagement staffing opportunities for your team and drive high team utilization. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS • 8+ years in IT and/or Management Consulting, with at least 3 years in a people leadership role. • Experience managing IT transformation projects • Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience • Experience recruiting, onboarding, training, mentoring, and/or staffing consultants or other customer-facing professionals; • Ability to travel to AWS and customer locations across the US or globally, as needed PREFERRED QUALIFICATIONS • Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred • Strong project management and resource management capabilities • Financial acumen with P&L management experience and ability to navigate complex stakeholder relationships and drive change • Sales and negotiation skills for opportunity capture and proposal development • Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
BBC Group and Public Services
Cardiff, South Glamorgan
Press Tab to Move to Skip to Content Link Job title: SAP Finance Engineering Manager (CPF Manager, Systems Engineering) Division: BBC Technology & Media Operations Contract type: Permanent Band: E Salary: £80,000 - £90,000 Location: London - travel required Cardiff and Birmingham, hybrid - 2/3 days per week in office Purpose Of The Role The BBC is one of the UK's most well-known and loved brands, committed to delivering high-quality content that informs, educates and entertains audiences both across the UK and globally. This exciting role sits in the BBC's Technology & Media Operations group, which delivers the technology requirements of the BBC across broadcast, enterprise, and digital to the strategy set by the business. Reporting into the Head of SAP Practise for Finance, the role, working in partnership with peers supporting the broader corporate systems landscape, will be accountable for overseeing and guiding the strategy, implementation, management, and optimisation of the Finance systems within the BBC, largely SAP and SAP partner solutions. This role plays a crucial part in ensuring that SAP solutions align with business objectives and deliver value to the BBC. Your Key Responsibilities And Impact Strategic Leadership Develop and execute the strategic vision for Finance functional areas including Core Finance processes, Tax, Sales, Intercompany, Assets, CLM, Programme Accounting, Financial Statements and Balance Sheet Reconciliation Ensure alignment between SAP initiatives and overall business and technology goals. Team leadership Lead a cross-functional team of SAP professionals, including systems engineers, solution architects and third party developers. Foster a collaborative, diverse and inclusive team environment and support staff development through training and mentoring. Align resources to agreed priorities Demonstrate and Champion the BBC's culture and values. Project Oversight Partner with internal and external technology and other multi-discipline delivery teams on SAP implementation projects, including planning, execution, and monitoring. Ensure projects and changes are delivered on time, within scope, and within budget by bringing expert functional and technical knowledge and team leadership. Stakeholder Engagement Interface with business teams to gather requirements and understand their SAP needs. Communicate effectively with executives and stakeholders on strategy, project updates, challenges, and achievements. Process Improvement Continuously assess and optimize SAP processes with business partners to enhance efficiency and effectiveness. Implement best practices and standards for utilising and leveraging investment in SAP in the BBC, or best in breed products as required: consistently operating with standardisation as a primary efficiency driver Change Management Support business change management efforts led by the business during SAP implementations or upgrades, ensuring smooth transitions for users. Work in close collaboration with SAP and AMS and BPO external partners to ensure proper support and evolution for critical services enabled by SAP and other technologies. Evaluate and recommend third-party tools and add-ons that integrate with SAP systems. Documentation and Compliance Ensure proper documentation of processes, configurations, and user guides for all SAP systems. Maintain compliance with internal policies and external regulations related to data management and security. Work closely with internal and external auditors to maintain high standards and compliance for critical financial processes Innovation and Trends Stay current with SAP and other best in breed finance system advancements and industry trends to ensure the organisation leverages the latest technologies and functionalities. Explore opportunities for solutions that could benefit the organisation. Your Skills And Experience Extensive knowledge of SAP modules and functionalities relevant to the organisation's needs (e.g., SAP ECC6, S/4, BTP). Understanding of Financial statements processes and technologies e.g. Workiva, Diligent Understanding of Tax processes and technologies e.g One Source MTD, Taxually. Strong relationship management skills, persuasive and able to steer through change. Experience in team development and mentorship, and effective workforce planning. Excellent communication, presentation and interpersonal skills to engage with stakeholders at all levels Strong analytical skills to assess system performance and drive improvements. Has held a leadership role in the delivery of a complex SAP Change in the functional areas supported. Strong business acumen and detailed understanding of the financial processes and associated regulatory requirements underpinning large scale businesses. Desired Skills Understanding of media specific requirements relating to an organisation financial Operations e.g. production accounting. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about the BBC Life at BBC Here you will benefit from: • Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym. • Excellent career and professional development. • Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer. • A values-based organisation where the way we do things is important as what we do. Benefits may vary if you are joining on an FTC basis. Learn more about life at the BBC and our values in our candidate pack. Candidate pack You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Diversity, inclusion & belonging strategy Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
Aug 06, 2025
Full time
Press Tab to Move to Skip to Content Link Job title: SAP Finance Engineering Manager (CPF Manager, Systems Engineering) Division: BBC Technology & Media Operations Contract type: Permanent Band: E Salary: £80,000 - £90,000 Location: London - travel required Cardiff and Birmingham, hybrid - 2/3 days per week in office Purpose Of The Role The BBC is one of the UK's most well-known and loved brands, committed to delivering high-quality content that informs, educates and entertains audiences both across the UK and globally. This exciting role sits in the BBC's Technology & Media Operations group, which delivers the technology requirements of the BBC across broadcast, enterprise, and digital to the strategy set by the business. Reporting into the Head of SAP Practise for Finance, the role, working in partnership with peers supporting the broader corporate systems landscape, will be accountable for overseeing and guiding the strategy, implementation, management, and optimisation of the Finance systems within the BBC, largely SAP and SAP partner solutions. This role plays a crucial part in ensuring that SAP solutions align with business objectives and deliver value to the BBC. Your Key Responsibilities And Impact Strategic Leadership Develop and execute the strategic vision for Finance functional areas including Core Finance processes, Tax, Sales, Intercompany, Assets, CLM, Programme Accounting, Financial Statements and Balance Sheet Reconciliation Ensure alignment between SAP initiatives and overall business and technology goals. Team leadership Lead a cross-functional team of SAP professionals, including systems engineers, solution architects and third party developers. Foster a collaborative, diverse and inclusive team environment and support staff development through training and mentoring. Align resources to agreed priorities Demonstrate and Champion the BBC's culture and values. Project Oversight Partner with internal and external technology and other multi-discipline delivery teams on SAP implementation projects, including planning, execution, and monitoring. Ensure projects and changes are delivered on time, within scope, and within budget by bringing expert functional and technical knowledge and team leadership. Stakeholder Engagement Interface with business teams to gather requirements and understand their SAP needs. Communicate effectively with executives and stakeholders on strategy, project updates, challenges, and achievements. Process Improvement Continuously assess and optimize SAP processes with business partners to enhance efficiency and effectiveness. Implement best practices and standards for utilising and leveraging investment in SAP in the BBC, or best in breed products as required: consistently operating with standardisation as a primary efficiency driver Change Management Support business change management efforts led by the business during SAP implementations or upgrades, ensuring smooth transitions for users. Work in close collaboration with SAP and AMS and BPO external partners to ensure proper support and evolution for critical services enabled by SAP and other technologies. Evaluate and recommend third-party tools and add-ons that integrate with SAP systems. Documentation and Compliance Ensure proper documentation of processes, configurations, and user guides for all SAP systems. Maintain compliance with internal policies and external regulations related to data management and security. Work closely with internal and external auditors to maintain high standards and compliance for critical financial processes Innovation and Trends Stay current with SAP and other best in breed finance system advancements and industry trends to ensure the organisation leverages the latest technologies and functionalities. Explore opportunities for solutions that could benefit the organisation. Your Skills And Experience Extensive knowledge of SAP modules and functionalities relevant to the organisation's needs (e.g., SAP ECC6, S/4, BTP). Understanding of Financial statements processes and technologies e.g. Workiva, Diligent Understanding of Tax processes and technologies e.g One Source MTD, Taxually. Strong relationship management skills, persuasive and able to steer through change. Experience in team development and mentorship, and effective workforce planning. Excellent communication, presentation and interpersonal skills to engage with stakeholders at all levels Strong analytical skills to assess system performance and drive improvements. Has held a leadership role in the delivery of a complex SAP Change in the functional areas supported. Strong business acumen and detailed understanding of the financial processes and associated regulatory requirements underpinning large scale businesses. Desired Skills Understanding of media specific requirements relating to an organisation financial Operations e.g. production accounting. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about the BBC Life at BBC Here you will benefit from: • Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym. • Excellent career and professional development. • Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer. • A values-based organisation where the way we do things is important as what we do. Benefits may vary if you are joining on an FTC basis. Learn more about life at the BBC and our values in our candidate pack. Candidate pack You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Diversity, inclusion & belonging strategy Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
Company Description For more than 20 years, Talan has been advising companies and administrations, supporting them, and implementing their transformation projects in the UK and abroad. With a presence on four continents and a headcount of 6000 consultants, our ambition is to reach a billion turnover by the end of 2025. In the UK, Talan counts 500 employees on several sites, the main being: London, Birmingham, Edinburgh and Chester, Leeds. Job Description Process Engineer- Customer Journey Optimization Manager. As part of the Process Intelligence and Automation Team, you will have a fantastic opportunity to work on various cutting-edge automation technologies, with access to some of the finest clients in Investment Banking, Energy and Legal Sectors - on challenging and exciting projects. Our consultants are at the heart of everything we do. We invest heavily in the training and development of our team, hold monthly socials in each region, and regular lunches to catch-up with teams on site. This role is to develop a clear strategy for continuous improvement of the customer journeys. This involves identification, prioritization and optimization customer journeys customers across Business Banking propositions, coordinating operational implementation and post implementation control. Customer journeys are critical to deliver optimum customer service, enabling a seamless customer experience of business banking servicing. Experienced change manager: highly organized with strong attention to detail Work with a Lean and Agile mindset, re-prioritizing strategic focus where required Business leader: ability to work autonomously; drive change; and own major deliverables which directly impact customers. Excellent communicator: Manage senior stakeholders; lead key governance/working groups; engage with multiple areas of the business. Develop a strategy and implementation approach to identification, prioritization and optimization customer journeys customers across Business Banking propositions Utilise Lean Six Sigma principles to deliver optimized customer journeys for Business Banking customers. Qualifications Programme Management skills e.g. Managing, leading and actively undertake planning, risks & issues management Banking experience is a must Lean Six Sigma skillset and qualifications Strong stakeholder management skills and comfortable working alongside Business and UKT delivery partners Expert within Process intelligence e.g. Process Engineering, Process Automation. Clear evidence on how you implemented change and can explain why this change was made Self-starter, who can work pro-actively with minimum supervision
Aug 06, 2025
Full time
Company Description For more than 20 years, Talan has been advising companies and administrations, supporting them, and implementing their transformation projects in the UK and abroad. With a presence on four continents and a headcount of 6000 consultants, our ambition is to reach a billion turnover by the end of 2025. In the UK, Talan counts 500 employees on several sites, the main being: London, Birmingham, Edinburgh and Chester, Leeds. Job Description Process Engineer- Customer Journey Optimization Manager. As part of the Process Intelligence and Automation Team, you will have a fantastic opportunity to work on various cutting-edge automation technologies, with access to some of the finest clients in Investment Banking, Energy and Legal Sectors - on challenging and exciting projects. Our consultants are at the heart of everything we do. We invest heavily in the training and development of our team, hold monthly socials in each region, and regular lunches to catch-up with teams on site. This role is to develop a clear strategy for continuous improvement of the customer journeys. This involves identification, prioritization and optimization customer journeys customers across Business Banking propositions, coordinating operational implementation and post implementation control. Customer journeys are critical to deliver optimum customer service, enabling a seamless customer experience of business banking servicing. Experienced change manager: highly organized with strong attention to detail Work with a Lean and Agile mindset, re-prioritizing strategic focus where required Business leader: ability to work autonomously; drive change; and own major deliverables which directly impact customers. Excellent communicator: Manage senior stakeholders; lead key governance/working groups; engage with multiple areas of the business. Develop a strategy and implementation approach to identification, prioritization and optimization customer journeys customers across Business Banking propositions Utilise Lean Six Sigma principles to deliver optimized customer journeys for Business Banking customers. Qualifications Programme Management skills e.g. Managing, leading and actively undertake planning, risks & issues management Banking experience is a must Lean Six Sigma skillset and qualifications Strong stakeholder management skills and comfortable working alongside Business and UKT delivery partners Expert within Process intelligence e.g. Process Engineering, Process Automation. Clear evidence on how you implemented change and can explain why this change was made Self-starter, who can work pro-actively with minimum supervision
Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description We are looking for a strategic and driven Senior Associate to join our UK People Shared Services (HR) team, which plays a pivotal role in enabling seamless people experiences across Publicis Sapient UK. This role is not just about processing people lifecycle events - it's about owning and evolving those experiences to support the business and our people through high-impact, data-informed, and people centered operations. Reporting to the GPC International (EMEA & APAC) People Shared Services Lead, the successful candidate will take on both operational ownership and strategic thinking across the People Shared Services team. You will act as a trusted partner to the wider People teams and business, ensuring we deliver scalable, compliant, and delightful people operations from onboarding to exit. This role has an opportunity to develop and grow into a people manager role by mentoring junior team members. This is a full time hybrid role requiring 3 days per week in Publicis Sapient office on Turnmill Street, Farringdon. We're seeking someone who is not only detail-oriented and process-savvy but also passionate about identifying opportunities for simplification, automation, and continuous improvement. Responsibilities Oversee and be an escalation point for lifecycle experiences across key touchpoints including onboarding, probation, parental leave, exits, sickness by ensuring accuracy, compliance, and empathy at every stage. Act as the subject matter expert for UK lifecycle processes, including right to work/visa compliance, payroll inputs, pre-employment checks, and sickness monitoring. Partner closely with HRBPs and CoE's, providing insight-driven operational support across key talent moments and transitions. Lead and contribute to the UK-level and Global People Operations transformation projects, including technology rollouts in SuccessFactors, policy updates, and process automation using AI tools. Support policy management by maintaining, reviewing, and operationalizing HR policies and guidance documents, ensuring compliance with UK employment law and internal standards. Manage and interpret people data for audits, compliance, and reporting - turning raw data into insights and future improvements. Proactively identify and lead continuous improvement initiatives, recommending and piloting changes to enhance efficiency leading to a better people experience. Act as the point of contact for people within a specific business capability area for people operations across key touchpoints such as onboarding, probation, parental leave, exits, sickness. Potential management and/or mentorship of HR Advisors in team. Qualifications 3-4 years of relevant experience in People Operations / HR in the UK context CIPD Level 3 qualified (or working towards it) Alignment with Publicis Sapient's core values Demonstrated ability to own and improve people processes end-to-end A strategic mindset: be able to see the bigger picture while executing Be comfortable to deal with unambiguity and dealing with escalations Strong data literacy - be confident using Excel and should have the ability to convert raw data into meaningful inferences Hands on knowledge of SAP SuccessFactors Strong communication skills, with an ability to influence and engage across functions and ability to deal with senior level business stakeholders Experience in a global matrixed organisation is a plus Passion for dealing with people queries with Empathy Additional Information An inclusive workplace that promotes diversity and collaboration. Access to ongoing learning and development opportunities. Competitive compensation and benefits package. Flexibility to support work-life balance. Comprehensive health benefits for you and your family. Generous paid leave and holidays. Wellness program and employee assistance. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at
Aug 06, 2025
Full time
Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description We are looking for a strategic and driven Senior Associate to join our UK People Shared Services (HR) team, which plays a pivotal role in enabling seamless people experiences across Publicis Sapient UK. This role is not just about processing people lifecycle events - it's about owning and evolving those experiences to support the business and our people through high-impact, data-informed, and people centered operations. Reporting to the GPC International (EMEA & APAC) People Shared Services Lead, the successful candidate will take on both operational ownership and strategic thinking across the People Shared Services team. You will act as a trusted partner to the wider People teams and business, ensuring we deliver scalable, compliant, and delightful people operations from onboarding to exit. This role has an opportunity to develop and grow into a people manager role by mentoring junior team members. This is a full time hybrid role requiring 3 days per week in Publicis Sapient office on Turnmill Street, Farringdon. We're seeking someone who is not only detail-oriented and process-savvy but also passionate about identifying opportunities for simplification, automation, and continuous improvement. Responsibilities Oversee and be an escalation point for lifecycle experiences across key touchpoints including onboarding, probation, parental leave, exits, sickness by ensuring accuracy, compliance, and empathy at every stage. Act as the subject matter expert for UK lifecycle processes, including right to work/visa compliance, payroll inputs, pre-employment checks, and sickness monitoring. Partner closely with HRBPs and CoE's, providing insight-driven operational support across key talent moments and transitions. Lead and contribute to the UK-level and Global People Operations transformation projects, including technology rollouts in SuccessFactors, policy updates, and process automation using AI tools. Support policy management by maintaining, reviewing, and operationalizing HR policies and guidance documents, ensuring compliance with UK employment law and internal standards. Manage and interpret people data for audits, compliance, and reporting - turning raw data into insights and future improvements. Proactively identify and lead continuous improvement initiatives, recommending and piloting changes to enhance efficiency leading to a better people experience. Act as the point of contact for people within a specific business capability area for people operations across key touchpoints such as onboarding, probation, parental leave, exits, sickness. Potential management and/or mentorship of HR Advisors in team. Qualifications 3-4 years of relevant experience in People Operations / HR in the UK context CIPD Level 3 qualified (or working towards it) Alignment with Publicis Sapient's core values Demonstrated ability to own and improve people processes end-to-end A strategic mindset: be able to see the bigger picture while executing Be comfortable to deal with unambiguity and dealing with escalations Strong data literacy - be confident using Excel and should have the ability to convert raw data into meaningful inferences Hands on knowledge of SAP SuccessFactors Strong communication skills, with an ability to influence and engage across functions and ability to deal with senior level business stakeholders Experience in a global matrixed organisation is a plus Passion for dealing with people queries with Empathy Additional Information An inclusive workplace that promotes diversity and collaboration. Access to ongoing learning and development opportunities. Competitive compensation and benefits package. Flexibility to support work-life balance. Comprehensive health benefits for you and your family. Generous paid leave and holidays. Wellness program and employee assistance. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Days of Working: Monday to Friday Key Responsibilities: Maintain a strategic plan for asset service delivery including asset surveys & verification, project estimation and contract mobilisation. Reports direct to the Technical Compliance Manager Produce updates for clients as required and maintain data for dashboard reporting. Produce detailed asset data outputs, asset condition reports and any contract-specific reporting. Lead the implementation of Lifecycle/ FMR reports for capital expenditure budgets. Oversee the financial performance of asset survey projects and ensure financial reporting is reflected in the CAFM system. Examine service output specifications to shape and understand the asset information requirements for the lifespan of the contract. Drive the improvement of the planned services team through accurate asset data and reporting. Be the central point of contact for the asset strategy, performance and change control. Regularly review the client asset change the risk register to identify and mitigate potential risks. Provide detailed condition reports for all assets and related infrastructure. Offer recommendations for repairs, replacements, or improvements based on asset condition and expected life expectancy. Provide accurate life expectancy forecasts for all assets, supporting long-term asset management planning. Ensure all asset management and inspection work complies with health and safety regulations and legal standards. Maintain high standards of accuracy and clarity in all reports, which are retained for 21 years for liability purposes. Ensure all documentation is precise, legally compliant, and stored in accordance with regulatory requirements. Prepare and submit detailed asset condition reports to the Technical Compliance Manager, including recommendations for ongoing asset management. Ensure reports are organised and stored securely for easy retrieval and compliance with long-term retention policies. Provide guidance on asset lifecycle management, including monitoring the performance of key infrastructure assets. Assist with the development of long-term asset management strategies to optimize the lifespan and performance of park infrastructure. Track asset performance and recommend necessary actions to improve the lifespan and reliability of critical infrastructure. Collaborate with other teams, FM's, internal teams, contractors, and stakeholders to coordinate asset-related projects and repairs. Oversee the work of two Carriageway and Footpath Coordinators, ensuring reports are completed accurately and within SLA timeframes. Review and approve all Carriageway and Footpath inspection reports, ensuring they meet legal and regulatory standards. Conduct monthly reviews and interrogation of portfolio-wide Carriageway and Footpath inspection reports, extracting categorisation defects in line with the management plan into a single report for costing. Essential Hiring Criteria: Applicant must have the right to work in the UK Strong Engineering background. Excellent MS Office 365 skills, particularly excel. Experience in reporting and analysis. Experience in FMR/Lifecycle reporting using SPONS or similar resources. CAFM systems use such as Concept Evolution. Highly organised, professional and can lead from the front to drive change. Be able to interpret senior managers' expectations into clearly defined actions. Understanding and experience working in a facilities management or engineering environment. Have a full UK driving Licence. Be able to pass a DBS. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Aug 06, 2025
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Days of Working: Monday to Friday Key Responsibilities: Maintain a strategic plan for asset service delivery including asset surveys & verification, project estimation and contract mobilisation. Reports direct to the Technical Compliance Manager Produce updates for clients as required and maintain data for dashboard reporting. Produce detailed asset data outputs, asset condition reports and any contract-specific reporting. Lead the implementation of Lifecycle/ FMR reports for capital expenditure budgets. Oversee the financial performance of asset survey projects and ensure financial reporting is reflected in the CAFM system. Examine service output specifications to shape and understand the asset information requirements for the lifespan of the contract. Drive the improvement of the planned services team through accurate asset data and reporting. Be the central point of contact for the asset strategy, performance and change control. Regularly review the client asset change the risk register to identify and mitigate potential risks. Provide detailed condition reports for all assets and related infrastructure. Offer recommendations for repairs, replacements, or improvements based on asset condition and expected life expectancy. Provide accurate life expectancy forecasts for all assets, supporting long-term asset management planning. Ensure all asset management and inspection work complies with health and safety regulations and legal standards. Maintain high standards of accuracy and clarity in all reports, which are retained for 21 years for liability purposes. Ensure all documentation is precise, legally compliant, and stored in accordance with regulatory requirements. Prepare and submit detailed asset condition reports to the Technical Compliance Manager, including recommendations for ongoing asset management. Ensure reports are organised and stored securely for easy retrieval and compliance with long-term retention policies. Provide guidance on asset lifecycle management, including monitoring the performance of key infrastructure assets. Assist with the development of long-term asset management strategies to optimize the lifespan and performance of park infrastructure. Track asset performance and recommend necessary actions to improve the lifespan and reliability of critical infrastructure. Collaborate with other teams, FM's, internal teams, contractors, and stakeholders to coordinate asset-related projects and repairs. Oversee the work of two Carriageway and Footpath Coordinators, ensuring reports are completed accurately and within SLA timeframes. Review and approve all Carriageway and Footpath inspection reports, ensuring they meet legal and regulatory standards. Conduct monthly reviews and interrogation of portfolio-wide Carriageway and Footpath inspection reports, extracting categorisation defects in line with the management plan into a single report for costing. Essential Hiring Criteria: Applicant must have the right to work in the UK Strong Engineering background. Excellent MS Office 365 skills, particularly excel. Experience in reporting and analysis. Experience in FMR/Lifecycle reporting using SPONS or similar resources. CAFM systems use such as Concept Evolution. Highly organised, professional and can lead from the front to drive change. Be able to interpret senior managers' expectations into clearly defined actions. Understanding and experience working in a facilities management or engineering environment. Have a full UK driving Licence. Be able to pass a DBS. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Proof of Concept Strategic Solution & Data Engineer Why We Have This Role The focus of our Proof of Concept (POC) Strategic Solution & Data Engineer is to showcase and drive business value demonstrations of our platform for customers. The POC Engineer will partner and work with the Heads of Solutions Engineering to execute on use case specific sales strategy and product innovation application of the platform. In addition, they will assist in internal initiatives for sales enablement, cross functional alignment, and strategy adoption amongst field SEs.We are looking for creative thinkers and leaders who encourage collaboration and innovation within the team and across the company. The POC Engineer will manage their own quota and closely partner with Field Sales, Customer Success, Product Management, Product Marketing, Professional Services, Engineering, Sales, and Cloud Operations teams to communicate market requirements, improve our value proposition, and make our customers successful.This POC Engineer will also build out integrations for POCs (including conversational text data). As POCs are very time sensitive, this can be a fast-paced role at times in order to meet the deadlines. You will use tools like AWS to innovate, improve, and automate this integration process. You will become a subject matter expert around these integrations in order to support our sales teams when technical questions arise. How You'll Find Success Leading, mentoring, and partnering internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals. Refining and scaling core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proof-of-concepts. Providing pre-sales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. Developing and delivering high-quality Qualtrics presentations and product demonstrations. Presenting and articulating advanced product features and benefits, product future direction, and overall Qualtrics solutions. Effectively consulting with senior leaders of customer organizations. Participating in sales planning and business development activities. Presenting and articulating Qualtrics product's strengths relative to competitors. Working with data and learning new technical skills with limited oversight Helping others find solutions to problems Excellent problem solving, decision-making and analytical skills Collaborating with teams across the organization while also being able to work independently and as a self-starter Meeting aggressive deadlines How You'll Grow Career Action Planning with Manager Qmobility (internal transfers) You will be exposed to a myriad of business and technical roles throughout the company You'll learn and improve your programming skills in Python and JavaScript You'll increase your familiarity with AWS, the Cloud environment, Security, and global data protocols You'll find opportunities to step into other future roles like Engineering, Security, Product Management, Cloud Operations, Sales, Solution Engineering, and more. Things You'll Do Innovate, Innovate, Innovate, - break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers Provide exemplary pre-sales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation, and ongoing sales consultation Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, white papers, one sheets, webinars) etc. Build working knowledge of competing products and how to technically sell against them Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products Become an expert in Qualtrics XM Platform and other Qualtrics products Acquire data from customers (usually sftp or cloud storage APIs) Validate data with exceptional detail orientation (including audio data) Perform data transformations (using Python and Jupyter Notebooks) Load the data via APIs or pre-built Discover connectors Advise our Sales Engineers and customers as needed on the data, integrations, architecture, best practices, etc. Build new AWS-based tools to automate the proof of concept process What We're Looking For On Your CV Self-starter with 6+ years relevant analyst or other consultative experience with SaaS software Proven experience selling to C/VP level buyers and demonstrable win/close strategies Experience in analysis of business solutions in a variety of industries - Contact Center, Healthcare, Financial Services, CPG and High-Tech experience is a plus. Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques. Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics! Travel required (Up to 25%) High degree of curiosity, and interest in continuously learning and teaching 2-5 years of experience in a Data Engineer, Data Analyst, Technical Solutions Engineer or related role (external applicants) 3 - 5 years of scripting/coding experience (external applicants) Comfortable working with Python Experience interfacing with customers, especially technical teams Understanding and/or experience with cloud and linux environments (AWS a plus) Understanding and/or experience with and parsing different data formats (JSON, XML, etc) Understanding and/or experience with ETL, SQL Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support Bachelor's Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science Experience with AWS Experience with Javascript Basic understanding of digital interaction technologies such as live chat, virtual agents/chatbots Experience with Prefect Experience building User Interfaces What You Should Know About This Team Our Proof of Concept team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers. Our mission is to support the sales team and Qualtrics globally achieving sales targets by conveying confidence to the customer and demonstrating the value of our technology. No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments. Our Team's Favorite Perks and Benefits Qualtrics Experience Program - A bonus each year for an experience of your choosing Worldwide and diverse community that enjoys helping each other At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. . click apply for full job details
Aug 06, 2025
Full time
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Proof of Concept Strategic Solution & Data Engineer Why We Have This Role The focus of our Proof of Concept (POC) Strategic Solution & Data Engineer is to showcase and drive business value demonstrations of our platform for customers. The POC Engineer will partner and work with the Heads of Solutions Engineering to execute on use case specific sales strategy and product innovation application of the platform. In addition, they will assist in internal initiatives for sales enablement, cross functional alignment, and strategy adoption amongst field SEs.We are looking for creative thinkers and leaders who encourage collaboration and innovation within the team and across the company. The POC Engineer will manage their own quota and closely partner with Field Sales, Customer Success, Product Management, Product Marketing, Professional Services, Engineering, Sales, and Cloud Operations teams to communicate market requirements, improve our value proposition, and make our customers successful.This POC Engineer will also build out integrations for POCs (including conversational text data). As POCs are very time sensitive, this can be a fast-paced role at times in order to meet the deadlines. You will use tools like AWS to innovate, improve, and automate this integration process. You will become a subject matter expert around these integrations in order to support our sales teams when technical questions arise. How You'll Find Success Leading, mentoring, and partnering internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals. Refining and scaling core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proof-of-concepts. Providing pre-sales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. Developing and delivering high-quality Qualtrics presentations and product demonstrations. Presenting and articulating advanced product features and benefits, product future direction, and overall Qualtrics solutions. Effectively consulting with senior leaders of customer organizations. Participating in sales planning and business development activities. Presenting and articulating Qualtrics product's strengths relative to competitors. Working with data and learning new technical skills with limited oversight Helping others find solutions to problems Excellent problem solving, decision-making and analytical skills Collaborating with teams across the organization while also being able to work independently and as a self-starter Meeting aggressive deadlines How You'll Grow Career Action Planning with Manager Qmobility (internal transfers) You will be exposed to a myriad of business and technical roles throughout the company You'll learn and improve your programming skills in Python and JavaScript You'll increase your familiarity with AWS, the Cloud environment, Security, and global data protocols You'll find opportunities to step into other future roles like Engineering, Security, Product Management, Cloud Operations, Sales, Solution Engineering, and more. Things You'll Do Innovate, Innovate, Innovate, - break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers Provide exemplary pre-sales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation, and ongoing sales consultation Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, white papers, one sheets, webinars) etc. Build working knowledge of competing products and how to technically sell against them Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products Become an expert in Qualtrics XM Platform and other Qualtrics products Acquire data from customers (usually sftp or cloud storage APIs) Validate data with exceptional detail orientation (including audio data) Perform data transformations (using Python and Jupyter Notebooks) Load the data via APIs or pre-built Discover connectors Advise our Sales Engineers and customers as needed on the data, integrations, architecture, best practices, etc. Build new AWS-based tools to automate the proof of concept process What We're Looking For On Your CV Self-starter with 6+ years relevant analyst or other consultative experience with SaaS software Proven experience selling to C/VP level buyers and demonstrable win/close strategies Experience in analysis of business solutions in a variety of industries - Contact Center, Healthcare, Financial Services, CPG and High-Tech experience is a plus. Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques. Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics! Travel required (Up to 25%) High degree of curiosity, and interest in continuously learning and teaching 2-5 years of experience in a Data Engineer, Data Analyst, Technical Solutions Engineer or related role (external applicants) 3 - 5 years of scripting/coding experience (external applicants) Comfortable working with Python Experience interfacing with customers, especially technical teams Understanding and/or experience with cloud and linux environments (AWS a plus) Understanding and/or experience with and parsing different data formats (JSON, XML, etc) Understanding and/or experience with ETL, SQL Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support Bachelor's Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science Experience with AWS Experience with Javascript Basic understanding of digital interaction technologies such as live chat, virtual agents/chatbots Experience with Prefect Experience building User Interfaces What You Should Know About This Team Our Proof of Concept team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers. Our mission is to support the sales team and Qualtrics globally achieving sales targets by conveying confidence to the customer and demonstrating the value of our technology. No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments. Our Team's Favorite Perks and Benefits Qualtrics Experience Program - A bonus each year for an experience of your choosing Worldwide and diverse community that enjoys helping each other At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. . click apply for full job details
Are you a dynamic HR leader ready to take the reins of a growing consultancy and training division? We're looking for a Head of HR Consulting and Training to lead our national HRCT team at Make UK - the voice of UK manufacturing. In this player-manager role, you'll combine strategic leadership with hands-on client delivery, shaping and growing a high-performing, commercially successful HR consulting and training business. From designing innovative HR products to building trusted partnerships with clients and strategic associates, this role is a fantastic opportunity to make a measurable impact across the UK's manufacturing and engineering sectors. Responsibilities Key Responsibilities Leadership and Team Management: Lead the national HR consulting and training delivery team with a focus on inclusive and effective leadership, driving a high-performing professional team to achieve quality and commercial service targets. Oversee and coordinate a team of associates and a planned series of strategic partnerships / white-label arrangements to deliver additional, specialised consultancy and training services to Make UK clients. Create business plans and budgets and provide insightful regular reports on performance. Ensure fee and profit growth targets are met, utilising smart reporting and analytics. Business Development & Client Relationship Management Lead the identification, development, and implementation of opportunities to market and sell HRCT, with strategies to improve lead generation, client retention and meet annual targets. Collaborate with colleagues across the business, especially in Marketing and BD, to identify and convert sales and cross-sales opportunities. Product and Service Innovation: Develop innovative and popular consulting and training products aimed at our target market segments and personas. Quality and Continuous Improvement: Continuously improve the quality of Make UK's HRCT service and Products. Oversee the needs analysis, design, delivery, validation, and evaluation of HR Commercial Servies interventions, training, and seminars. Operational Excellence: Implement and manage operational systems, processes, and policies to support business efficiency, including looking for cross-departmental cooperation and collaboration opportunities Requirements The Candidate HR Knowledge Understanding of current HR challenges in manufacturing and the wider industry. Experience in a commercial client-facing HR consulting role, preferably working with mid-large sized companies Excellent up-to-date technical knowledge and skills in HR best practice gained through continuing professional development as well as practical working experience. Understanding of the training and development cycle (TNA, design, delivery, validation, and evaluation of learning). Track record of successful, commercial, P&L responsibility or running own business Ability to analyse HR metrics and provide actionable insights. Ability to work and communicate at the highest level, think strategically, and deliver on objectives. Strong negotiation skills and commercially focused. Leadership and Team Management: Proven ability to lead and influence teams and stakeholders. Strong leadership and team-building abilities. Ability to interact and collaborate with stakeholders at various levels across delivery teams and the client base. Communication and Relationship Building: Strong conflict resolution and problem-solving skills. Good client relationship management skills. Ability to convey information clearly, accurately, and convincingly. Excellent presentation and facilitation skills. With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant. Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration Apply If this position interests you, and you would like to learn more or explore other available jobs that could also match your skill set, please apply today or email Make UK UK (0) See all Make UK's jobs Bio Make UK is a leading advocate for UK manufacturers, championing growth, innovation, and resilience in the sector. With a history spanning over 130 years, the organisation has supported businesses of all sizes, from ambitious start-ups to global industry leaders.Through campaigning, sector expertise, and a comprehensive range of business services, Make UK helps manufacturers navigate challenges and seize opportunities. Its extensive network fosters collaboration across regional and national communities, enabling businesses to share knowledge and drive industry progress.Make UK provides deep expertise in critical areas such as skills development, policy advocacy, and compliance. Its renowned apprenticeship training programs equip the next generation with the skills needed to support the sector's future.Committed to shaping the landscape of UK manufacturing, Make UK continues to influence policy, support innovation, and empower businesses to thrive in an evolving industrial environment.
Aug 06, 2025
Full time
Are you a dynamic HR leader ready to take the reins of a growing consultancy and training division? We're looking for a Head of HR Consulting and Training to lead our national HRCT team at Make UK - the voice of UK manufacturing. In this player-manager role, you'll combine strategic leadership with hands-on client delivery, shaping and growing a high-performing, commercially successful HR consulting and training business. From designing innovative HR products to building trusted partnerships with clients and strategic associates, this role is a fantastic opportunity to make a measurable impact across the UK's manufacturing and engineering sectors. Responsibilities Key Responsibilities Leadership and Team Management: Lead the national HR consulting and training delivery team with a focus on inclusive and effective leadership, driving a high-performing professional team to achieve quality and commercial service targets. Oversee and coordinate a team of associates and a planned series of strategic partnerships / white-label arrangements to deliver additional, specialised consultancy and training services to Make UK clients. Create business plans and budgets and provide insightful regular reports on performance. Ensure fee and profit growth targets are met, utilising smart reporting and analytics. Business Development & Client Relationship Management Lead the identification, development, and implementation of opportunities to market and sell HRCT, with strategies to improve lead generation, client retention and meet annual targets. Collaborate with colleagues across the business, especially in Marketing and BD, to identify and convert sales and cross-sales opportunities. Product and Service Innovation: Develop innovative and popular consulting and training products aimed at our target market segments and personas. Quality and Continuous Improvement: Continuously improve the quality of Make UK's HRCT service and Products. Oversee the needs analysis, design, delivery, validation, and evaluation of HR Commercial Servies interventions, training, and seminars. Operational Excellence: Implement and manage operational systems, processes, and policies to support business efficiency, including looking for cross-departmental cooperation and collaboration opportunities Requirements The Candidate HR Knowledge Understanding of current HR challenges in manufacturing and the wider industry. Experience in a commercial client-facing HR consulting role, preferably working with mid-large sized companies Excellent up-to-date technical knowledge and skills in HR best practice gained through continuing professional development as well as practical working experience. Understanding of the training and development cycle (TNA, design, delivery, validation, and evaluation of learning). Track record of successful, commercial, P&L responsibility or running own business Ability to analyse HR metrics and provide actionable insights. Ability to work and communicate at the highest level, think strategically, and deliver on objectives. Strong negotiation skills and commercially focused. Leadership and Team Management: Proven ability to lead and influence teams and stakeholders. Strong leadership and team-building abilities. Ability to interact and collaborate with stakeholders at various levels across delivery teams and the client base. Communication and Relationship Building: Strong conflict resolution and problem-solving skills. Good client relationship management skills. Ability to convey information clearly, accurately, and convincingly. Excellent presentation and facilitation skills. With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant. Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration Apply If this position interests you, and you would like to learn more or explore other available jobs that could also match your skill set, please apply today or email Make UK UK (0) See all Make UK's jobs Bio Make UK is a leading advocate for UK manufacturers, championing growth, innovation, and resilience in the sector. With a history spanning over 130 years, the organisation has supported businesses of all sizes, from ambitious start-ups to global industry leaders.Through campaigning, sector expertise, and a comprehensive range of business services, Make UK helps manufacturers navigate challenges and seize opportunities. Its extensive network fosters collaboration across regional and national communities, enabling businesses to share knowledge and drive industry progress.Make UK provides deep expertise in critical areas such as skills development, policy advocacy, and compliance. Its renowned apprenticeship training programs equip the next generation with the skills needed to support the sector's future.Committed to shaping the landscape of UK manufacturing, Make UK continues to influence policy, support innovation, and empower businesses to thrive in an evolving industrial environment.
Our client operates in the manufacturing sector, they supply and manufacture products for a variety of clients across a number of industry sectors. They are now looking to strengthen the Sales team with the recruitment of a Sales Manager to join the team. THE BENEFITS: Pension + 4 weeks' vacation per annum, laptop & mobile for business use (negotiable based on candidates profile & experience) plus the possibility to earn at-least one month of extra salary per year as bonus subject to satisfactory performance. THE ROLE: Managing and growing sales with existing customers / Key accounts. Supporting operations team for fulfilment of orders and helping them carrying out their duties Resolve customer disputes/ issues regarding quality expectations product shortages, damages, any urgent and late delivery issues. Ability to generate leads, contact prospective customers via phone, email and visit them as & when needed for business development and other business matters. Prepare & submit sales reports as desired by management of the company! Be part of developing and implementing new sales initiatives, strategies and programmes Providing daily reports of field sales success and communicating the Voice of the Customer (VOC) data to superiors. Show have good sales-management skills to work-in B2B environment. 3 days per week post successful completion of probationary period in the office, travel up to 2 days per week to meet customers and business development. THE CANDIDATE: Must have B2B Product-Sales knowledge and experience of handling / managing key accounts. Candidates only or with higher service sales background need not apply. Willingness to travel at-least 2-3 days per week to visit customers for sales development, attending sample trials ,seeing product in function etc etc A confident communicator with can do attitude, with a polite but firm telephone manner and the ability to build strong working relationships with colleagues, customers, and service provider. A commercial, common-sense approach Ability to operate at pace under pressure, whilst not sacrificing quality and accuracy Excellent time management skills with the ability to prioritize and multitask. Recognise the importance of attention to detail, yet awareness for the bigger picture. Should have own car and UK driving license. Special remarks - Candidates with experience in Packaging Industry will have added advantage but it is not essential. THE COMPANY: A leading manufacturer. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Aug 06, 2025
Full time
Our client operates in the manufacturing sector, they supply and manufacture products for a variety of clients across a number of industry sectors. They are now looking to strengthen the Sales team with the recruitment of a Sales Manager to join the team. THE BENEFITS: Pension + 4 weeks' vacation per annum, laptop & mobile for business use (negotiable based on candidates profile & experience) plus the possibility to earn at-least one month of extra salary per year as bonus subject to satisfactory performance. THE ROLE: Managing and growing sales with existing customers / Key accounts. Supporting operations team for fulfilment of orders and helping them carrying out their duties Resolve customer disputes/ issues regarding quality expectations product shortages, damages, any urgent and late delivery issues. Ability to generate leads, contact prospective customers via phone, email and visit them as & when needed for business development and other business matters. Prepare & submit sales reports as desired by management of the company! Be part of developing and implementing new sales initiatives, strategies and programmes Providing daily reports of field sales success and communicating the Voice of the Customer (VOC) data to superiors. Show have good sales-management skills to work-in B2B environment. 3 days per week post successful completion of probationary period in the office, travel up to 2 days per week to meet customers and business development. THE CANDIDATE: Must have B2B Product-Sales knowledge and experience of handling / managing key accounts. Candidates only or with higher service sales background need not apply. Willingness to travel at-least 2-3 days per week to visit customers for sales development, attending sample trials ,seeing product in function etc etc A confident communicator with can do attitude, with a polite but firm telephone manner and the ability to build strong working relationships with colleagues, customers, and service provider. A commercial, common-sense approach Ability to operate at pace under pressure, whilst not sacrificing quality and accuracy Excellent time management skills with the ability to prioritize and multitask. Recognise the importance of attention to detail, yet awareness for the bigger picture. Should have own car and UK driving license. Special remarks - Candidates with experience in Packaging Industry will have added advantage but it is not essential. THE COMPANY: A leading manufacturer. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
About the Client: The company has 26+ years of experience in delivering Software Product Development, Quality Engineering, and Digital Transformation Consulting Services to Global SMEs & Large Enterprises. They has been delivering services to some of the leading Fortune 500 Companies including Automotive, AdTech, Bio Science, EdTech, FinTech, Manufacturing, Online Retailers, and Investment Banks. Job Overview: The Al Solution Architect and COE Lead will play a pivotal role in leading the design, development, and implementation of artificial intelligence solutions within the organization. This position will also be responsible for driving the strategy for Al excellence and best practices by establishing and overseeing the Al Centre of Excellence (COE). The COE will focus on nurturing Al talent, fostering knowledge sharing, and continuously evolving Al practices across the organization Location: Chennai, Onsite Experience: • 11+ years of experience in Al, machine learning, or data science , with a proven track record of delivering Al solutions. • 7+ years of experience in a leadership or architecture role, ideally with some experience in leading a Centre of Excellence or a similar initiative. • Hands-on experience with Al frameworks such as TensorFlow, PyTorch, Scikit-learn, and cloud platforms like AWS, Azure, or Google Cloud. • Experience in multiple industries is advantageous (e.g., healthcare, finance, retail). Skills: AI/ML Expertise: Strong understanding of machine learning algorithms, deep learning, natural language processing, computer vision, and data-driven problem-solving techniques. Architecture Skills: Proven ability to design and architect scalable, reliable, and high-performance Al solutions. Leadership and Communication: Excellent leadership skills with the ability to influence and collaborate with cross-functional teams. Strong presentation and communication skills for engaging stakeholders at all levels. Project Management: Experience managing large, complex projects with diverse teams and tight deadlines. Governance and Best Practices: Deep understanding of Al governance frameworks, industry standards, and ethical guidelines. Key Responsibilities: 1. Al Solution Architecture: Design and Develop Al Solutions: Lead the end-to-end process of designing, developing, and deploying Al solutions tailored to business needs. Technical Leadership: Provide technical leadership to cross-functional teams working on Al-related projects, ensuring high standards in solution design, integration, and deployment. Consulting and Advisory: Work closely with stakeholders to identify business requirements and translate them into Al-powered solutions, including machine learning models, data pipelines, and Al- driven processes. Platform Selection and Integration: Evaluate and select appropriate Al tools, platforms, and technologies to meet business goals. Oversee integration with existing systems, ensuring scalability and efficiency. Optimization and Innovation: Continuously monitor, optimize, and evolve Al solutions, keeping the organization at the forefront of Al advancements. 2. Centre of Excellence (COE) Management: COE Strategy Development: Develop and implement a strategy for the Al Centre of Excellence, ensuring alignment with business objectives and Al best practices. Knowledge Sharing and Governance: Establish frameworks for knowledge sharing, training, and governance, ensuring that Al practices are consistent and scalable across the organization. Innovation Culture: Foster a culture of innovation and experimentation, encouraging cross- functional collaboration and new Al research and application. Talent Development: Lead efforts to upskill internal teams by organizing training sessions, workshops, and seminars focused on the latest Al technologies and methodologies. Standardization and Best Practices: Define Al-related standards, processes, and best practices across the organization. Ensure all teams adhere to these guidelines to maintain quality and consistency. 3. Stakeholder Engagement: Cross-Functional Collaboration: Collaborate with business leaders, data scientists, IT teams, and product managers to deliver effective Al solutions. Client-facing Engagement: Engage with clients to understand their needs, demonstrate Al capabilities, and provide thought leadership on how Al can address their challenges. Executive Reporting: Regularly report to senior leadership on the progress of Al initiatives, highlighting key milestones, risks, and opportunities. 4. Research and Development: Emerging Technologies: Stay updated on the latest developments in Al technologies, including deep learning, reinforcement learning, natural language processing (NLP), and computer vision, and evaluate their potential impact on business processes. Proof of Concept (POC): Lead the development of PoCs and pilot projects to test Al ideas and validate their feasibility before broader implementation. 5. Al Governance and Compliance: Ethical Al: Ensure the responsible and ethical use of Al, taking into consideration issues related to fairness, transparency, privacy, and security. Compliance: Maintain awareness of Al-related regulations and ensure the organization's solutions adhere to legal, ethical, and industry standards.
Aug 06, 2025
Full time
About the Client: The company has 26+ years of experience in delivering Software Product Development, Quality Engineering, and Digital Transformation Consulting Services to Global SMEs & Large Enterprises. They has been delivering services to some of the leading Fortune 500 Companies including Automotive, AdTech, Bio Science, EdTech, FinTech, Manufacturing, Online Retailers, and Investment Banks. Job Overview: The Al Solution Architect and COE Lead will play a pivotal role in leading the design, development, and implementation of artificial intelligence solutions within the organization. This position will also be responsible for driving the strategy for Al excellence and best practices by establishing and overseeing the Al Centre of Excellence (COE). The COE will focus on nurturing Al talent, fostering knowledge sharing, and continuously evolving Al practices across the organization Location: Chennai, Onsite Experience: • 11+ years of experience in Al, machine learning, or data science , with a proven track record of delivering Al solutions. • 7+ years of experience in a leadership or architecture role, ideally with some experience in leading a Centre of Excellence or a similar initiative. • Hands-on experience with Al frameworks such as TensorFlow, PyTorch, Scikit-learn, and cloud platforms like AWS, Azure, or Google Cloud. • Experience in multiple industries is advantageous (e.g., healthcare, finance, retail). Skills: AI/ML Expertise: Strong understanding of machine learning algorithms, deep learning, natural language processing, computer vision, and data-driven problem-solving techniques. Architecture Skills: Proven ability to design and architect scalable, reliable, and high-performance Al solutions. Leadership and Communication: Excellent leadership skills with the ability to influence and collaborate with cross-functional teams. Strong presentation and communication skills for engaging stakeholders at all levels. Project Management: Experience managing large, complex projects with diverse teams and tight deadlines. Governance and Best Practices: Deep understanding of Al governance frameworks, industry standards, and ethical guidelines. Key Responsibilities: 1. Al Solution Architecture: Design and Develop Al Solutions: Lead the end-to-end process of designing, developing, and deploying Al solutions tailored to business needs. Technical Leadership: Provide technical leadership to cross-functional teams working on Al-related projects, ensuring high standards in solution design, integration, and deployment. Consulting and Advisory: Work closely with stakeholders to identify business requirements and translate them into Al-powered solutions, including machine learning models, data pipelines, and Al- driven processes. Platform Selection and Integration: Evaluate and select appropriate Al tools, platforms, and technologies to meet business goals. Oversee integration with existing systems, ensuring scalability and efficiency. Optimization and Innovation: Continuously monitor, optimize, and evolve Al solutions, keeping the organization at the forefront of Al advancements. 2. Centre of Excellence (COE) Management: COE Strategy Development: Develop and implement a strategy for the Al Centre of Excellence, ensuring alignment with business objectives and Al best practices. Knowledge Sharing and Governance: Establish frameworks for knowledge sharing, training, and governance, ensuring that Al practices are consistent and scalable across the organization. Innovation Culture: Foster a culture of innovation and experimentation, encouraging cross- functional collaboration and new Al research and application. Talent Development: Lead efforts to upskill internal teams by organizing training sessions, workshops, and seminars focused on the latest Al technologies and methodologies. Standardization and Best Practices: Define Al-related standards, processes, and best practices across the organization. Ensure all teams adhere to these guidelines to maintain quality and consistency. 3. Stakeholder Engagement: Cross-Functional Collaboration: Collaborate with business leaders, data scientists, IT teams, and product managers to deliver effective Al solutions. Client-facing Engagement: Engage with clients to understand their needs, demonstrate Al capabilities, and provide thought leadership on how Al can address their challenges. Executive Reporting: Regularly report to senior leadership on the progress of Al initiatives, highlighting key milestones, risks, and opportunities. 4. Research and Development: Emerging Technologies: Stay updated on the latest developments in Al technologies, including deep learning, reinforcement learning, natural language processing (NLP), and computer vision, and evaluate their potential impact on business processes. Proof of Concept (POC): Lead the development of PoCs and pilot projects to test Al ideas and validate their feasibility before broader implementation. 5. Al Governance and Compliance: Ethical Al: Ensure the responsible and ethical use of Al, taking into consideration issues related to fairness, transparency, privacy, and security. Compliance: Maintain awareness of Al-related regulations and ensure the organization's solutions adhere to legal, ethical, and industry standards.
Senior Manager - Private Client Tax HNWIs, Estates, Trusts Salisbury Hybrid Apply Now About Our Client Our client is one of the UK's fastest-growing accountancy and advisory firms, with a legacy of excellence dating back to 1881. Known for simplifying complexity and delivering impactful solutions, they support individuals and businesses across generations with services spanning tax, audit, advisory, corporate finance, and restructuring.With a strong reputation in the Private Client space-particularly in Landed Estates and rural businesses-this is a firm where ambition is nurtured, and careers are built. The Opportunity Are you ready to take the next step in your Private Client Tax career? Join a collaborative and high-performing team in Salisbury, just a short walk from the train station and nestled in a charming market town. You'll manage a diverse portfolio of high-net-worth individuals, entrepreneurs, trusts, and partnerships-many with complex and rewarding tax challenges. This is a fantastic opportunity to work closely with Partners and Directors on strategic planning initiatives, including succession planning and inheritance tax strategies. Key Responsibilities Manage a portfolio of HNWIs, Landed Estates, agricultural clients, and trusts. Lead or support tax planning projects involving trusts, corporate structures, CGT, and IHT. Collaborate with other service lines to deliver integrated client solutions. Oversee compliance and advisory work completed by junior staff. Build and maintain strong client relationships, identifying new opportunities. Mentor and develop junior team members, providing technical and personal guidance. What We're Looking For Significant experience in Private Client Tax within a professional services firm. Strong technical knowledge of UK tax legislation and planning strategies. Proven ability to manage complex compliance and advisory work. Excellent communication and client relationship skills. ACA and/or CTA qualified. Experience with Landed Estates or rural clients is a plus. What's on Offer Competitive salary and benefits package Private medical insurance & life assurance Generous holiday allowance + option to buy more Hybrid working model Pension contributions Season ticket loan & cycle to work scheme Fully funded professional development Inclusive, supportive culture with active DEI initiatives If this opportunity aligns with your experience and you're open to exploring a new challenge, we'd love to hear from you. You can apply directly, or for a confidential conversation, feel free to contact Lorna Pilling on . Please note: All applicants must already hold the legal right to work in the UK at the time of application. #
Aug 06, 2025
Full time
Senior Manager - Private Client Tax HNWIs, Estates, Trusts Salisbury Hybrid Apply Now About Our Client Our client is one of the UK's fastest-growing accountancy and advisory firms, with a legacy of excellence dating back to 1881. Known for simplifying complexity and delivering impactful solutions, they support individuals and businesses across generations with services spanning tax, audit, advisory, corporate finance, and restructuring.With a strong reputation in the Private Client space-particularly in Landed Estates and rural businesses-this is a firm where ambition is nurtured, and careers are built. The Opportunity Are you ready to take the next step in your Private Client Tax career? Join a collaborative and high-performing team in Salisbury, just a short walk from the train station and nestled in a charming market town. You'll manage a diverse portfolio of high-net-worth individuals, entrepreneurs, trusts, and partnerships-many with complex and rewarding tax challenges. This is a fantastic opportunity to work closely with Partners and Directors on strategic planning initiatives, including succession planning and inheritance tax strategies. Key Responsibilities Manage a portfolio of HNWIs, Landed Estates, agricultural clients, and trusts. Lead or support tax planning projects involving trusts, corporate structures, CGT, and IHT. Collaborate with other service lines to deliver integrated client solutions. Oversee compliance and advisory work completed by junior staff. Build and maintain strong client relationships, identifying new opportunities. Mentor and develop junior team members, providing technical and personal guidance. What We're Looking For Significant experience in Private Client Tax within a professional services firm. Strong technical knowledge of UK tax legislation and planning strategies. Proven ability to manage complex compliance and advisory work. Excellent communication and client relationship skills. ACA and/or CTA qualified. Experience with Landed Estates or rural clients is a plus. What's on Offer Competitive salary and benefits package Private medical insurance & life assurance Generous holiday allowance + option to buy more Hybrid working model Pension contributions Season ticket loan & cycle to work scheme Fully funded professional development Inclusive, supportive culture with active DEI initiatives If this opportunity aligns with your experience and you're open to exploring a new challenge, we'd love to hear from you. You can apply directly, or for a confidential conversation, feel free to contact Lorna Pilling on . Please note: All applicants must already hold the legal right to work in the UK at the time of application. #
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ About our Data Analytics Team: We're looking for a Senior Data Analyst excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 12 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Analytics teams! Whether your interests lie in Borrowing, Operations, Finance, Payments, Financial Crime, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Analytics collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on: As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You'll champion the use of data and bring ideas to life through a rigorous analytical approach. As a Senior Data Analyst, you'll: Generate insights that can drive the direction of our strategy through proactive analysis Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life Work and advise on Monzo's global expansion strategy Create metrics used to understand user behaviour and drive product decisions. Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes Ensure accurate reporting to third parties and regulators Build and maintain controls to ensure our business processes are running as intended Lead projects to improve the accuracy, efficiency and accessibility of our data We'd love to hear from you if What we're doing here at Monzo excites you! You are passionate about using data to improve and inform business decisions You're motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions You're excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business You're as comfortable getting hands-on as taking a step back and thinking strategically You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same You have a solid grounding in SQL The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call 45 minute initial call Take home task 2 x 1-hour video calls, including a technical case study Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select
Aug 06, 2025
Full time
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ About our Data Analytics Team: We're looking for a Senior Data Analyst excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 12 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Analytics teams! Whether your interests lie in Borrowing, Operations, Finance, Payments, Financial Crime, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Analytics collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on: As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You'll champion the use of data and bring ideas to life through a rigorous analytical approach. As a Senior Data Analyst, you'll: Generate insights that can drive the direction of our strategy through proactive analysis Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life Work and advise on Monzo's global expansion strategy Create metrics used to understand user behaviour and drive product decisions. Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes Ensure accurate reporting to third parties and regulators Build and maintain controls to ensure our business processes are running as intended Lead projects to improve the accuracy, efficiency and accessibility of our data We'd love to hear from you if What we're doing here at Monzo excites you! You are passionate about using data to improve and inform business decisions You're motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions You're excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business You're as comfortable getting hands-on as taking a step back and thinking strategically You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same You have a solid grounding in SQL The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call 45 minute initial call Take home task 2 x 1-hour video calls, including a technical case study Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ About our Data Analytics Team: We're looking for a Senior Data Analyst excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 12 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Analytics teams! Whether your interests lie in Borrowing, Operations, Finance, Payments, Financial Crime, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Analytics collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on: As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You'll champion the use of data and bring ideas to life through a rigorous analytical approach. As a Senior Data Analyst, you'll: Generate insights that can drive the direction of our strategy through proactive analysis Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life Work and advise on Monzo's global expansion strategy Create metrics used to understand user behaviour and drive product decisions. Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes Ensure accurate reporting to third parties and regulators Build and maintain controls to ensure our business processes are running as intended Lead projects to improve the accuracy, efficiency and accessibility of our data We'd love to hear from you if What we're doing here at Monzo excites you! You are passionate about using data to improve and inform business decisions You're motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions You're excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business You're as comfortable getting hands-on as taking a step back and thinking strategically You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same You have a solid grounding in SQL The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call 45 minute initial call Take home task 2 x 1-hour video calls, including a technical case study Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select
Aug 06, 2025
Full time
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ About our Data Analytics Team: We're looking for a Senior Data Analyst excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 12 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Analytics teams! Whether your interests lie in Borrowing, Operations, Finance, Payments, Financial Crime, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Analytics collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on: As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You'll champion the use of data and bring ideas to life through a rigorous analytical approach. As a Senior Data Analyst, you'll: Generate insights that can drive the direction of our strategy through proactive analysis Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life Work and advise on Monzo's global expansion strategy Create metrics used to understand user behaviour and drive product decisions. Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes Ensure accurate reporting to third parties and regulators Build and maintain controls to ensure our business processes are running as intended Lead projects to improve the accuracy, efficiency and accessibility of our data We'd love to hear from you if What we're doing here at Monzo excites you! You are passionate about using data to improve and inform business decisions You're motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions You're excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business You're as comfortable getting hands-on as taking a step back and thinking strategically You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same You have a solid grounding in SQL The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call 45 minute initial call Take home task 2 x 1-hour video calls, including a technical case study Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select
Get Staffed Online Recruitment Limited
Bristol, Gloucestershire
Associate Probate Case Manager (internally known as Associate Personal Estate Manager) £32,000 - £37,000 per annum + Quarterly bonus incentive Full or Part Time, Permanent Flexible location - Working from home and the Bristol office (hybrid) Our client looking for an experienced Associate Personal Estate Manager to join them at an extremely exciting time in the business s growth, to help them deliver their award-winning estate administration service to their clients. About Our Client Our client occupies a unique, privileged position. They are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Client s Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What You'll Be Doing: Take ownership and responsibility for all individual estates ensuring you provide the right levels of contact, support and advice to your clients and business partners. Effectively manage and progress a full caseload of approximately 45-60 with the average complexity tier being Tier 2 or higher. Take responsibility for the coaching and mentoring of junior colleagues including the checking and signing off work. Work with the Team Mangers and the wider business in arranging and carry out training plans and sessions for staff members including training sessions in 1-2-1 or group environment either in the office or online via Microsoft Teams. Contributing to continuous improvement and innovation in how they work. What They re Looking For Qualifications are desirable but not essential. They are looking for individuals with some of the following experience: Working with full end to end estate administration. Delivering excellent customer service to internal and external stakeholders and clients. Experience working in private client estate administration. Experienced in handling estates that are subject to IHT. Experienced in drafting legal documents such as Instrument of Variations and Deed of Appropriations. The type of person you ll be: Have keen accuracy and attention to detail. Ability to use initiative and organise your own case load. Enthusiasm for working within legal services. A strong communicator clear, empathetic, and confident. A proactive, solutions-focused individual. Possess the ability to work independently and as part of a collaborative team. What They Can Offer You They believe in rewarding great work. For this role they offer the following benefits from day 1: 25 days Holiday Entitlement (Increasing annually to 30) Buy or Sell up to 5 days holiday per year Health Cash Plan Cash back for Dental, optical and other treatments PERKS Employee discounts across a range of high street products Quarterly bonus incentive Income protection insurance Life assurance policy Company pension (Matched contribution up to 5%) 12 weeks Enhanced Parental leave policy Cycle to work scheme Employee Assistance Programme Why Join Our Client? A supportive, people-first culture Opportunities for growth and development A chance to make a real impact during life s most challenging times Hybrid and flexible working options to suit your needs Where You ll Be Working From home, and from our client s offices based at Bond Street Bristol, BS1 3LG. Hiring Process What To Expect Our client likes to keep things clear and straightforward. Here s what you can expect: Application review They review applications on a rolling basis and will contact you when shortlisted. Initial chat A short call to get to know you better. There will be some element of competency here, but they aim for it to be more conversational (30mins). Interview This is your competency-based interview (up to 60mins). Task (if applicable) A chance to show them how you think, this may be part of the interview or done before/after, depending on the role. Final Stage (if applicable) Meet more of the team and ask any final questions. Feedback They will contact you following your interview, typically within 1 week. Support They want everyone to feel comfortable and confident throughout their hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let them know. They are happy to have a conversation about how they can best support you. Ready to apply? If our client sounds like the kind of place where you d thrive, they d love to hear from you. Apply now and help them shape the future of estate administration. Equality, Diversity & Inclusion Our client is committed to creating a workplace where everyone feels welcome, respected, and able to thrive. They believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. They are proud to foster an inclusive environment where individuality is celebrated, and diverse perspectives are valued across everything they do. By applying for this role, you re sharing your information with our client. They take your privacy seriously.
Aug 06, 2025
Full time
Associate Probate Case Manager (internally known as Associate Personal Estate Manager) £32,000 - £37,000 per annum + Quarterly bonus incentive Full or Part Time, Permanent Flexible location - Working from home and the Bristol office (hybrid) Our client looking for an experienced Associate Personal Estate Manager to join them at an extremely exciting time in the business s growth, to help them deliver their award-winning estate administration service to their clients. About Our Client Our client occupies a unique, privileged position. They are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Client s Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What You'll Be Doing: Take ownership and responsibility for all individual estates ensuring you provide the right levels of contact, support and advice to your clients and business partners. Effectively manage and progress a full caseload of approximately 45-60 with the average complexity tier being Tier 2 or higher. Take responsibility for the coaching and mentoring of junior colleagues including the checking and signing off work. Work with the Team Mangers and the wider business in arranging and carry out training plans and sessions for staff members including training sessions in 1-2-1 or group environment either in the office or online via Microsoft Teams. Contributing to continuous improvement and innovation in how they work. What They re Looking For Qualifications are desirable but not essential. They are looking for individuals with some of the following experience: Working with full end to end estate administration. Delivering excellent customer service to internal and external stakeholders and clients. Experience working in private client estate administration. Experienced in handling estates that are subject to IHT. Experienced in drafting legal documents such as Instrument of Variations and Deed of Appropriations. The type of person you ll be: Have keen accuracy and attention to detail. Ability to use initiative and organise your own case load. Enthusiasm for working within legal services. A strong communicator clear, empathetic, and confident. A proactive, solutions-focused individual. Possess the ability to work independently and as part of a collaborative team. What They Can Offer You They believe in rewarding great work. For this role they offer the following benefits from day 1: 25 days Holiday Entitlement (Increasing annually to 30) Buy or Sell up to 5 days holiday per year Health Cash Plan Cash back for Dental, optical and other treatments PERKS Employee discounts across a range of high street products Quarterly bonus incentive Income protection insurance Life assurance policy Company pension (Matched contribution up to 5%) 12 weeks Enhanced Parental leave policy Cycle to work scheme Employee Assistance Programme Why Join Our Client? A supportive, people-first culture Opportunities for growth and development A chance to make a real impact during life s most challenging times Hybrid and flexible working options to suit your needs Where You ll Be Working From home, and from our client s offices based at Bond Street Bristol, BS1 3LG. Hiring Process What To Expect Our client likes to keep things clear and straightforward. Here s what you can expect: Application review They review applications on a rolling basis and will contact you when shortlisted. Initial chat A short call to get to know you better. There will be some element of competency here, but they aim for it to be more conversational (30mins). Interview This is your competency-based interview (up to 60mins). Task (if applicable) A chance to show them how you think, this may be part of the interview or done before/after, depending on the role. Final Stage (if applicable) Meet more of the team and ask any final questions. Feedback They will contact you following your interview, typically within 1 week. Support They want everyone to feel comfortable and confident throughout their hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let them know. They are happy to have a conversation about how they can best support you. Ready to apply? If our client sounds like the kind of place where you d thrive, they d love to hear from you. Apply now and help them shape the future of estate administration. Equality, Diversity & Inclusion Our client is committed to creating a workplace where everyone feels welcome, respected, and able to thrive. They believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. They are proud to foster an inclusive environment where individuality is celebrated, and diverse perspectives are valued across everything they do. By applying for this role, you re sharing your information with our client. They take your privacy seriously.
As a CSD Project Manager at euNetworks, you are part of a highly effective, customer facing, service delivery team, who prioritise a positive customer experience and focus on fostering customer loyalty. The primary responsibility is to interact with customers and provide them with assistance, support, and information to address their inquiries, concerns, and needs. CSD Project Managers support throughout the service delivery process, managing support functions such as order processing, billing and account assistance. They are responsible for accurately documenting customer interactions and collaborating with departments like sales, marketing, and technical support to ensure customer needs are met efficiently. Their deep product knowledge and teamwork contribute significantly to delivering a seamless and satisfying customer experience. What will you be doing? Testing and deployment of customer orders across the euNetworks product portfolio & network Order acceptance and verification of customer orders traversing euNetworks footprint as well as leased third party services including de-activation of service Provide customers with exceptional service ensuring regular communication of progress, risks & issues and responding to their needs rapidly Manage implementation of customer orders to meet customer expectations and deliver order revenue in line with business commitments Manage customer orders to meet or exceed internal metrics, providing regular reporting on order status including risk management and jeopardy resolution Ensure complete end to end ownership of each customer order by actively managing all internal and external suppliers, identifying risks and raising appropriate escalations or expedites to mitigate against these risks Order and manage delivery of third party leased capacity. Manage and implement all customer moves, changes and migrations within the network, adhering to any network and change control processes. Use your problem solving skills to identify and resolve customer complaints, troubleshoot technical issues, and provide solutions to ensure customer satisfaction. Implement disconnection of cancelled services, communicate disconnection requirements to third party capacity providers and manage disconnection end to end. Carry out documentation of customer services within Inventory System. Customer interactions and issue resolutions need to be accurately recorded for future reference. Update Salesforce to reflect latest service updates as well as latest customer service records. What do we want from you? Significant experience within the telecommunications sector. You have a solid understanding of fibre networks and will build on this to develop an in-depth knowledge of euNetworks products and services. Extensive experience in a customer facing service delivery role, working to scheduled timelines and SLA's. Excellent multitasking abilities are essential in this role as customer service representatives often need to work on multiple tasks simultaneously, such as handling phone calls while responding to live chat messages or managing email inquiries Demonstrate strong problem-solving and critical thinking skills to analyse situations, identify issues and propose effective solutions. You are empathetic and self-aware with strong interpersonal skills, resulting in strong relationships with your team and a positive work environment. You work well in a team environment, communicate effectively and collaborate with colleagues to achieve common goals. Excellent verbal and written communication abilities, crucial for engagement with internal and external stakeholders. The ability to adapt to changing circumstances, learn new technologies and be flexible in handling different tasks and responsibilities. euNetworks values ethical business practices and behavior and you are someone who demonstrates this working with integrity and a commitment to acting in the best interest of the company and its stakeholders. You are a creative thinker and bringing innovative ideas to the table to stay competitive and find unique solutions to challenges. You are someone who is proactive, takes initiative and is self-motivated to contribute beyond their assigned tasks. You are driven by achieving results and meeting objectives, as they contribute to the overall success of the organisation. If this position is of interest but you don't think you meet all of the criteria listed, please consider applying still. euNetworks looks to recruit people with the right attitude, potential and ambition and for the right candidate, we will provide further training and support to enable you to develop in the role. What can we offer you? We're a multi-faceted company that has been consistently growing for over 10 years but we remain committed to our company values and hiring people who want to be part of the team and make a contribution. We invest in our people by offering a range of benefits and development opportunities that are shaped to fit each of the countries we operate in. Our Family Friendly Policy delivers enhanced and inclusive parental benefits that can viewed here. For more detail on our bonus system, holiday allowance and other leave entitlements contact us directly at Our Love To Learn initiative delivers focused company wide training sessions across a range of skills, suitable for every role and level. These are complemented by individual training and progression plans. We partner with industry specialists to offer comprehensive mental wellbeing support and training. We offer early career opportunities including apprenticeships, internships and an established graduate programme. Please let us know if you have any accessibility requirements or questions to assist you through the selection process and your decision making. Diversity, Equity and Inclusion Our company values drive our behaviour and form the basis of how we operate our business, work as a team and as individuals. We respect and trust one another and all of our stakeholders. We embrace diversity and inclusion in all that we do. Building a diverse, equitable and inclusive culture is a priority at euNetworks. We strive to ensure a welcoming environment, where everyone can provide equally respected input, in a safe place, judgment free. Our employees work together through our 'You Belong Here' initiative to deliver meaningful developments and programs for the benefit and inclusion of all. We are proud to be an equal opportunity employer and seek people looking to build a long and meaningful career at euNetworks. We commit to providing each individual with the support, continued learning and the tools to achieve their goals and an environment in which they can thrive. Create a Job Alert Interested in building your career at euNetworks? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf DATA PRIVACY NOTICE FOR APPLICANTS Select Please review the below link and confirm Do you require Visa sponsorship to work in the UK? Select Are you willing to work 3 days per week from the office? Select What is your salary expectation? Do you have background / experience in Telecommunication? Select
Aug 06, 2025
Full time
As a CSD Project Manager at euNetworks, you are part of a highly effective, customer facing, service delivery team, who prioritise a positive customer experience and focus on fostering customer loyalty. The primary responsibility is to interact with customers and provide them with assistance, support, and information to address their inquiries, concerns, and needs. CSD Project Managers support throughout the service delivery process, managing support functions such as order processing, billing and account assistance. They are responsible for accurately documenting customer interactions and collaborating with departments like sales, marketing, and technical support to ensure customer needs are met efficiently. Their deep product knowledge and teamwork contribute significantly to delivering a seamless and satisfying customer experience. What will you be doing? Testing and deployment of customer orders across the euNetworks product portfolio & network Order acceptance and verification of customer orders traversing euNetworks footprint as well as leased third party services including de-activation of service Provide customers with exceptional service ensuring regular communication of progress, risks & issues and responding to their needs rapidly Manage implementation of customer orders to meet customer expectations and deliver order revenue in line with business commitments Manage customer orders to meet or exceed internal metrics, providing regular reporting on order status including risk management and jeopardy resolution Ensure complete end to end ownership of each customer order by actively managing all internal and external suppliers, identifying risks and raising appropriate escalations or expedites to mitigate against these risks Order and manage delivery of third party leased capacity. Manage and implement all customer moves, changes and migrations within the network, adhering to any network and change control processes. Use your problem solving skills to identify and resolve customer complaints, troubleshoot technical issues, and provide solutions to ensure customer satisfaction. Implement disconnection of cancelled services, communicate disconnection requirements to third party capacity providers and manage disconnection end to end. Carry out documentation of customer services within Inventory System. Customer interactions and issue resolutions need to be accurately recorded for future reference. Update Salesforce to reflect latest service updates as well as latest customer service records. What do we want from you? Significant experience within the telecommunications sector. You have a solid understanding of fibre networks and will build on this to develop an in-depth knowledge of euNetworks products and services. Extensive experience in a customer facing service delivery role, working to scheduled timelines and SLA's. Excellent multitasking abilities are essential in this role as customer service representatives often need to work on multiple tasks simultaneously, such as handling phone calls while responding to live chat messages or managing email inquiries Demonstrate strong problem-solving and critical thinking skills to analyse situations, identify issues and propose effective solutions. You are empathetic and self-aware with strong interpersonal skills, resulting in strong relationships with your team and a positive work environment. You work well in a team environment, communicate effectively and collaborate with colleagues to achieve common goals. Excellent verbal and written communication abilities, crucial for engagement with internal and external stakeholders. The ability to adapt to changing circumstances, learn new technologies and be flexible in handling different tasks and responsibilities. euNetworks values ethical business practices and behavior and you are someone who demonstrates this working with integrity and a commitment to acting in the best interest of the company and its stakeholders. You are a creative thinker and bringing innovative ideas to the table to stay competitive and find unique solutions to challenges. You are someone who is proactive, takes initiative and is self-motivated to contribute beyond their assigned tasks. You are driven by achieving results and meeting objectives, as they contribute to the overall success of the organisation. If this position is of interest but you don't think you meet all of the criteria listed, please consider applying still. euNetworks looks to recruit people with the right attitude, potential and ambition and for the right candidate, we will provide further training and support to enable you to develop in the role. What can we offer you? We're a multi-faceted company that has been consistently growing for over 10 years but we remain committed to our company values and hiring people who want to be part of the team and make a contribution. We invest in our people by offering a range of benefits and development opportunities that are shaped to fit each of the countries we operate in. Our Family Friendly Policy delivers enhanced and inclusive parental benefits that can viewed here. For more detail on our bonus system, holiday allowance and other leave entitlements contact us directly at Our Love To Learn initiative delivers focused company wide training sessions across a range of skills, suitable for every role and level. These are complemented by individual training and progression plans. We partner with industry specialists to offer comprehensive mental wellbeing support and training. We offer early career opportunities including apprenticeships, internships and an established graduate programme. Please let us know if you have any accessibility requirements or questions to assist you through the selection process and your decision making. Diversity, Equity and Inclusion Our company values drive our behaviour and form the basis of how we operate our business, work as a team and as individuals. We respect and trust one another and all of our stakeholders. We embrace diversity and inclusion in all that we do. Building a diverse, equitable and inclusive culture is a priority at euNetworks. We strive to ensure a welcoming environment, where everyone can provide equally respected input, in a safe place, judgment free. Our employees work together through our 'You Belong Here' initiative to deliver meaningful developments and programs for the benefit and inclusion of all. We are proud to be an equal opportunity employer and seek people looking to build a long and meaningful career at euNetworks. We commit to providing each individual with the support, continued learning and the tools to achieve their goals and an environment in which they can thrive. Create a Job Alert Interested in building your career at euNetworks? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf DATA PRIVACY NOTICE FOR APPLICANTS Select Please review the below link and confirm Do you require Visa sponsorship to work in the UK? Select Are you willing to work 3 days per week from the office? Select What is your salary expectation? Do you have background / experience in Telecommunication? Select
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. About the Role This is an exciting and challenging role where you will be responsible for a wide range of activities. The Payroll Manager is responsible for the management planning and execution of payroll processes and systems to ensure payroll processing occurs in an accurate and timely manner. The Payroll Manager is additionally responsible for the development and coordination of business-wide processes and procedures for payroll management. You will be leading a team of Payroll Advisors who are processing high-volume payrolls from start to finish. Responsibilities: Sets objectives, prioritises workload for the team and develops and recommends changes in policies, procedures, and methods. These tasks ensure proper control, improvement, and efficiency of the business's payroll function. Recruit and develop a high performing payroll support team, assigning, overseeing, and reviewing workload. Ensure timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions. Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates. Ensures appropriate information is communicated to our pension providers, HMRC and other statutory bodies. Manage the End of Year statutory returns required by HMRC. Be up to date with HMRC Payroll legislation Participate in projects relating to the development of the integrated payroll-HR database, taking a lead on identifying possible improvements to the systems and playing a key role in implementing agreed changes. Responsible for the preparation and verification of the business's payroll data for the purpose of ensuring accurate and timely payments for members. You must have Excellent Excel skills and knowledge Provide leadership and guidance for the Payroll Team. Flexible and adaptable A hands on approach is needed. Requirements: Payroll Management Experience End to end payroll experience Experience with ADP is desirable Have experience of providing manual payroll calculations Be up to date with HMRC Payroll legislation Can adapt well to changes and updates within the business You must have Excellent Excel skills and knowledge Excellent attention to detail Extensive experience in a payroll function Highly numerate Flexible and adaptable Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV LinkedIn Profile Do you have the right to work in the UK? What is your current salary? (Please answer correctly)
Aug 06, 2025
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. About the Role This is an exciting and challenging role where you will be responsible for a wide range of activities. The Payroll Manager is responsible for the management planning and execution of payroll processes and systems to ensure payroll processing occurs in an accurate and timely manner. The Payroll Manager is additionally responsible for the development and coordination of business-wide processes and procedures for payroll management. You will be leading a team of Payroll Advisors who are processing high-volume payrolls from start to finish. Responsibilities: Sets objectives, prioritises workload for the team and develops and recommends changes in policies, procedures, and methods. These tasks ensure proper control, improvement, and efficiency of the business's payroll function. Recruit and develop a high performing payroll support team, assigning, overseeing, and reviewing workload. Ensure timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions. Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates. Ensures appropriate information is communicated to our pension providers, HMRC and other statutory bodies. Manage the End of Year statutory returns required by HMRC. Be up to date with HMRC Payroll legislation Participate in projects relating to the development of the integrated payroll-HR database, taking a lead on identifying possible improvements to the systems and playing a key role in implementing agreed changes. Responsible for the preparation and verification of the business's payroll data for the purpose of ensuring accurate and timely payments for members. You must have Excellent Excel skills and knowledge Provide leadership and guidance for the Payroll Team. Flexible and adaptable A hands on approach is needed. Requirements: Payroll Management Experience End to end payroll experience Experience with ADP is desirable Have experience of providing manual payroll calculations Be up to date with HMRC Payroll legislation Can adapt well to changes and updates within the business You must have Excellent Excel skills and knowledge Excellent attention to detail Extensive experience in a payroll function Highly numerate Flexible and adaptable Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV LinkedIn Profile Do you have the right to work in the UK? What is your current salary? (Please answer correctly)
Training Delivery Manager page is loaded Training Delivery Manager Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id REQ-2025-589 Position Overview As the Training Delivery Manager, you play a critical role in leading and managing the delivery of high-quality training programs across international markets, ensuring seamless execution and alignment with regional needs. This role is crucial to maintaining consistency and effectiveness in training initiatives, driving the development of clinical and sales competencies within the assigned regions. Leading a team of training professionals, your role is crucial in scaling and sustaining training excellence across diverse geographies. We're looking for: A passionate leader who inspires and empowers teams to deliver excellence across borders A strategic thinker who aligns global objectives with local needs to drive capability-building A quality-focused manager who holds high standards in execution and learner experience A results-oriented professional who leverages data and feedback to improve program impact A culturally aware and empathetic leader who thrives in diverse, cross-functional environments A hands-on coach who can both direct and support training teams to meet business goals Responsibilities Execute Training Across Markets Oversee the end-to-end execution of training programs across regions, ensuring timely, high-quality delivery in line with global standards Monitor executional risks and proactively address issues to minimize disruptions and ensure program success Work cross-functionally with medical, commercial, and operational stakeholders to ensure smooth implementation and impact Lead and Develop the Training Team Manage, coach, and develop a geographically dispersed team of facilitators and trainers to ensure excellence in delivery Conduct regular performance check-ins, career development planning, and feedback sessions to foster individual and team growth Promote a culture of continuous learning, collaboration, and learner-centric facilitation Align Across Functions and Regions Collaborate with regional teams to tailor training modalities and implementation approaches to local market needs Ensure consistent alignment with the Global Training Development team to maintain coherence between training design and delivery Act as a bridge between the content development/adaptation team and front-line trainers, ensuring that learning objectives are translated into effective learner experiences Ensure Quality & Consistency Establish and uphold high standards for training execution across markets, embedding best practices and learner-centric delivery methods Implement consistent feedback loops, assessments, and KPIs to monitor training effectiveness and inform continuous improvement Champion consistency in messaging, facilitation quality, and learner outcomes across all markets Education and Experience: Bachelor's degree in education, business, human resources, or a related field; Master's is preferred Demonstrated experience in training delivery, field force enablement, or learning and development roles; ideally in a commercial or healthcare environment Experience managing direct reports and leading training teams Skills and Competencies: Strong project management capabilities to plan, execute, and evaluate training programs across multiple regions Excellent communication skills to lead teams and engage with stakeholders across functions and markets Ability to synthesize complex data into clear, concise insights and deliver impactful reports and presentations to senior leadership to support strategic decision-making Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic environment Ability to understand diverse market contexts and generate tailored programs for each Proficient in analysing training performance data to drive improvements and impact Detail-oriented and quality-driven, ensuring precision in execution Technologically proficient with e-learning platforms, virtual training tools, and LMS systems Proven ability to anticipate and address operational challenges, guiding teams to deliver high-quality work under tight timelines across multiple projects and countries Ability to navigate dynamic, fast-paced environments and manage multiple priorities Physical Requirements NOTE: This position is eligible for hybrid working arrangements and requires on-site work from a Insulet's London office at least three (3) days per week. Travel requirements: Travel may be required, once or twice a year on average. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . About Insulet Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
Aug 06, 2025
Full time
Training Delivery Manager page is loaded Training Delivery Manager Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id REQ-2025-589 Position Overview As the Training Delivery Manager, you play a critical role in leading and managing the delivery of high-quality training programs across international markets, ensuring seamless execution and alignment with regional needs. This role is crucial to maintaining consistency and effectiveness in training initiatives, driving the development of clinical and sales competencies within the assigned regions. Leading a team of training professionals, your role is crucial in scaling and sustaining training excellence across diverse geographies. We're looking for: A passionate leader who inspires and empowers teams to deliver excellence across borders A strategic thinker who aligns global objectives with local needs to drive capability-building A quality-focused manager who holds high standards in execution and learner experience A results-oriented professional who leverages data and feedback to improve program impact A culturally aware and empathetic leader who thrives in diverse, cross-functional environments A hands-on coach who can both direct and support training teams to meet business goals Responsibilities Execute Training Across Markets Oversee the end-to-end execution of training programs across regions, ensuring timely, high-quality delivery in line with global standards Monitor executional risks and proactively address issues to minimize disruptions and ensure program success Work cross-functionally with medical, commercial, and operational stakeholders to ensure smooth implementation and impact Lead and Develop the Training Team Manage, coach, and develop a geographically dispersed team of facilitators and trainers to ensure excellence in delivery Conduct regular performance check-ins, career development planning, and feedback sessions to foster individual and team growth Promote a culture of continuous learning, collaboration, and learner-centric facilitation Align Across Functions and Regions Collaborate with regional teams to tailor training modalities and implementation approaches to local market needs Ensure consistent alignment with the Global Training Development team to maintain coherence between training design and delivery Act as a bridge between the content development/adaptation team and front-line trainers, ensuring that learning objectives are translated into effective learner experiences Ensure Quality & Consistency Establish and uphold high standards for training execution across markets, embedding best practices and learner-centric delivery methods Implement consistent feedback loops, assessments, and KPIs to monitor training effectiveness and inform continuous improvement Champion consistency in messaging, facilitation quality, and learner outcomes across all markets Education and Experience: Bachelor's degree in education, business, human resources, or a related field; Master's is preferred Demonstrated experience in training delivery, field force enablement, or learning and development roles; ideally in a commercial or healthcare environment Experience managing direct reports and leading training teams Skills and Competencies: Strong project management capabilities to plan, execute, and evaluate training programs across multiple regions Excellent communication skills to lead teams and engage with stakeholders across functions and markets Ability to synthesize complex data into clear, concise insights and deliver impactful reports and presentations to senior leadership to support strategic decision-making Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic environment Ability to understand diverse market contexts and generate tailored programs for each Proficient in analysing training performance data to drive improvements and impact Detail-oriented and quality-driven, ensuring precision in execution Technologically proficient with e-learning platforms, virtual training tools, and LMS systems Proven ability to anticipate and address operational challenges, guiding teams to deliver high-quality work under tight timelines across multiple projects and countries Ability to navigate dynamic, fast-paced environments and manage multiple priorities Physical Requirements NOTE: This position is eligible for hybrid working arrangements and requires on-site work from a Insulet's London office at least three (3) days per week. Travel requirements: Travel may be required, once or twice a year on average. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . About Insulet Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
ARV Solutions Contracts
Northampton, Northamptonshire
National Sales Manager - Wood Coatings Location: UK-based - Remote working with customer visits. Salary: 50k - 60K + Company Vechile + Bonus Overview A specialist manufacturer of exterior wood coatings is seeking an experienced, driven Sales Manager to lead business development efforts across England. This is a pivotal role within a growing UK team, focused on expanding market share in the exterior wood protection sector. The ideal candidate will have a strong technical sales background in coatings and a proven track record of building relationships with distributors and direct customers. Key Responsibilities Develop and execute a business development strategy for exterior wood coatings across England Identify, approach, and convert new distributors and direct customer opportunities (OEMs, joinery manufacturers, timber merchants, cladding/fencing specialists, etc.) Secure product trials, support customers through the onboarding and evaluation process Build strong commercial relationships across the supply chain, including channel partners and specifiers Work closely with internal teams (technical, logistics, marketing) to align UK growth objectives with broader group strategy Monitor competitor activity and market trends to refine sales tactics and uncover opportunities Provide customer feedback to support continuous product development and market positioning Key Requirements Proven experience in technical sales of wood coatings, ideally exterior-focused (e.g. cladding, fencing, joinery, decking) Existing network within the coatings industry or wood product supply chain is highly desirable Strong understanding of distributor management and direct account handling Capable of independently managing territory and pipeline with minimal supervision Comfortable working in a small, close-knit UK team with a hands-on commercial culture Knowledge of coating systems, including primers, glazes, topcoats, and biocide-containing products, is a plus Clear communication skills, commercial acumen, and ability to close business Company & Product Context The business offers a technically advanced and environmentally aligned coatings portfolio, including: Water- and solvent-based systems for industrial and professional applications Full systems: primers, opaque and translucent topcoats, and specialist finishes High durability, UV resistance, and biocide-enhanced formulations Designed for efficient industrial application (airless, dip, vacuum) and on-site versatility Supported by a strong European R&D foundation with product certifications What's on Offer A highly autonomous, growth-focused sales role within a company committed to the coatings market Long-term incentives tied to customer wins and account profitability, including non-cash awards (e.g., family holidays up to 5,000 value) Genuine opportunity to shape the direction of the UK coatings division, with potential for future leadership or European expansion Collaborative, values-driven culture backed by an established international group How to Apply If you're a driven coatings sales professional looking for your next challenge in a technically credible and fast-growing environment, we'd love to hear from you. If you're passionate about delivering brilliant customer experiences and building trusted client relationships, this role gives you the platform - and the freedom - to make it happen. Please apply with your CV, and the ARV Solutions team will review. Thank you. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
Aug 06, 2025
Full time
National Sales Manager - Wood Coatings Location: UK-based - Remote working with customer visits. Salary: 50k - 60K + Company Vechile + Bonus Overview A specialist manufacturer of exterior wood coatings is seeking an experienced, driven Sales Manager to lead business development efforts across England. This is a pivotal role within a growing UK team, focused on expanding market share in the exterior wood protection sector. The ideal candidate will have a strong technical sales background in coatings and a proven track record of building relationships with distributors and direct customers. Key Responsibilities Develop and execute a business development strategy for exterior wood coatings across England Identify, approach, and convert new distributors and direct customer opportunities (OEMs, joinery manufacturers, timber merchants, cladding/fencing specialists, etc.) Secure product trials, support customers through the onboarding and evaluation process Build strong commercial relationships across the supply chain, including channel partners and specifiers Work closely with internal teams (technical, logistics, marketing) to align UK growth objectives with broader group strategy Monitor competitor activity and market trends to refine sales tactics and uncover opportunities Provide customer feedback to support continuous product development and market positioning Key Requirements Proven experience in technical sales of wood coatings, ideally exterior-focused (e.g. cladding, fencing, joinery, decking) Existing network within the coatings industry or wood product supply chain is highly desirable Strong understanding of distributor management and direct account handling Capable of independently managing territory and pipeline with minimal supervision Comfortable working in a small, close-knit UK team with a hands-on commercial culture Knowledge of coating systems, including primers, glazes, topcoats, and biocide-containing products, is a plus Clear communication skills, commercial acumen, and ability to close business Company & Product Context The business offers a technically advanced and environmentally aligned coatings portfolio, including: Water- and solvent-based systems for industrial and professional applications Full systems: primers, opaque and translucent topcoats, and specialist finishes High durability, UV resistance, and biocide-enhanced formulations Designed for efficient industrial application (airless, dip, vacuum) and on-site versatility Supported by a strong European R&D foundation with product certifications What's on Offer A highly autonomous, growth-focused sales role within a company committed to the coatings market Long-term incentives tied to customer wins and account profitability, including non-cash awards (e.g., family holidays up to 5,000 value) Genuine opportunity to shape the direction of the UK coatings division, with potential for future leadership or European expansion Collaborative, values-driven culture backed by an established international group How to Apply If you're a driven coatings sales professional looking for your next challenge in a technically credible and fast-growing environment, we'd love to hear from you. If you're passionate about delivering brilliant customer experiences and building trusted client relationships, this role gives you the platform - and the freedom - to make it happen. Please apply with your CV, and the ARV Solutions team will review. Thank you. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
