Client Experience Assistant

  • Right Talent
  • Dawson House, Jewry Street, London, UK
  • May 10, 2022
Full time Real Estate Call Centre / CustomerService

Job Description

Client Experience Assistant
One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality.
Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.

Programme Structure
• 18 months duration
• 3 rotations to enable high levels of experience in different roles
• A tailored experience for you in each operational department
• Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way!
• A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.

As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top!
• Refer a friend scheme from £500 to £1000 per referral.
• Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London.
• Free Personal Training Gym Sessions run twice a week.
• Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
• Discounts – ranging from bars, restaurants, and other local establishments.
• A free fun and activity-filled weekend away in the summer
• An invitation to our famous Christmas event every year
• Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Enrolled on our People’s Pension Scheme.
• 31 days paid holiday, including bank holidays.
• Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!!
• Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!

What you will gain:

A personalised in-depth training programme as well as hands-on experience in all operational departments
Perfect preparation for a managerial role or specialist position within our business on completion of the programme
At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.

Our Story:
Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.

With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.

Company Awards
• Commercial Real Estate Company of the Year – 2021
• Serviced Office of the Year – 2021
• International Design Award – 2021
• Entrepreneur of the Year – 2021
• Commercial Real Estate Company of the Year – 2020
• Serviced Office of the Year – 2020
• Best Covid Response – 2020

Why don’t you check us out on social media: @OneAvenueGroup

Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.


£20,000.00 - £23,000.00