Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Jun 07, 2024
Full time
Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Right Talent
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team located in Northampton . Benefits: Role Summary: Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance. Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Full JD can be provided upon application Experience Required: Previous contract management experience and a good knowledge of building services and legislation Experience and track record in working in Facilities Management. Technical background desirable but not essential. Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
Jul 31, 2025
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team located in Northampton . Benefits: Role Summary: Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance. Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Full JD can be provided upon application Experience Required: Previous contract management experience and a good knowledge of building services and legislation Experience and track record in working in Facilities Management. Technical background desirable but not essential. Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join Close Brothers Property division where you will work within a small team reporting to the Team Lending Director. The successful candidate will act as a support resource for the New Business Unit of Close Brothers Property Finance Division. The core business is providing senior debt finance to property developers and investors, which you will assist with throughout the finance process RESPONSIBILITIES Inputting data and transactions into the main lending system Aurius, ensuring account data is organised, accurate and up to date. Input and maintain customer account records in order that the integrity of the Bank's accounting records and data is maintained, liaising with internal departments as appropriate. Prepare Facility Letters and other contractual documentation in line with Credit Committee approval, ensuring appropriate conditions are documented. Instruct the Bank's professional advisors (solicitors, valuers and monitoring surveyors) and thereafter ensure that their reports address all of the relevant issues (as set out in the formal instructions) and are generally of a quality which meets the Bank's desired standards. Attend internal / external meetings with the Senior Portfolio and Business Development Manager(s), taking notes, preparing minutes and producing follow up file notes and correspondence Risk & Compliance Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE: Ability to learn quickly, to self develop and work within a structured busy environment. Excellent multitasking skills, especially when under pressure. Strong analytical and problem-solving skills Experience of banking / payment systems Able to work within a small professional team and adaptable to the changing requirements / priorities of both the Bank and clients. Great organisational and time management skills / self-starter Excellent written and verbal communication skills, with high attention to detail. Ability to understand and follow all relevant compliance consideration including regulatory environment and appropriate processes, procedures and their implications. Good communication and inter-personal skills to interact with people at all levels both internally and externally. Educated to A level or equivalent Good understand of all basic Microsoft packages including Word, Excel, Outlook, Powerpoint IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Basic experience within a property lending environment, or a financial reporting, back office or administrative role, with commercial awareness and genuine interest in the Banking and Property Finance industries. We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday
Jul 31, 2025
Full time
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join Close Brothers Property division where you will work within a small team reporting to the Team Lending Director. The successful candidate will act as a support resource for the New Business Unit of Close Brothers Property Finance Division. The core business is providing senior debt finance to property developers and investors, which you will assist with throughout the finance process RESPONSIBILITIES Inputting data and transactions into the main lending system Aurius, ensuring account data is organised, accurate and up to date. Input and maintain customer account records in order that the integrity of the Bank's accounting records and data is maintained, liaising with internal departments as appropriate. Prepare Facility Letters and other contractual documentation in line with Credit Committee approval, ensuring appropriate conditions are documented. Instruct the Bank's professional advisors (solicitors, valuers and monitoring surveyors) and thereafter ensure that their reports address all of the relevant issues (as set out in the formal instructions) and are generally of a quality which meets the Bank's desired standards. Attend internal / external meetings with the Senior Portfolio and Business Development Manager(s), taking notes, preparing minutes and producing follow up file notes and correspondence Risk & Compliance Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE: Ability to learn quickly, to self develop and work within a structured busy environment. Excellent multitasking skills, especially when under pressure. Strong analytical and problem-solving skills Experience of banking / payment systems Able to work within a small professional team and adaptable to the changing requirements / priorities of both the Bank and clients. Great organisational and time management skills / self-starter Excellent written and verbal communication skills, with high attention to detail. Ability to understand and follow all relevant compliance consideration including regulatory environment and appropriate processes, procedures and their implications. Good communication and inter-personal skills to interact with people at all levels both internally and externally. Educated to A level or equivalent Good understand of all basic Microsoft packages including Word, Excel, Outlook, Powerpoint IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Basic experience within a property lending environment, or a financial reporting, back office or administrative role, with commercial awareness and genuine interest in the Banking and Property Finance industries. We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday
Job Title : HR Operations Lead Location : West Bromwich Salary : Competitive Job Type : Permanent, Full Time About us : Established in 2007, Select Lifestyles Limited provides dedicated support to adults with learning disabilities and complex needs. We operate across the West Midlands, offering services through our residential homes, supported living schemes, and day centres, with a commitment to enhancing the lives of those we support. About the role : As our HR Operations Lead, you will be instrumental in delivering high-quality, compliant, and people-centred HR operations. You will oversee the entire employee lifecycle, ensuring efficient and consistent processes that contribute to an exceptional employee experience. Key responsibilities include: Leading the day-to-day delivery of core HR operations, including onboarding, contract generation, contractual changes, and offboarding Ensuring accuracy and compliance of all employee records, right-to-work documentation, and DBS checks Overseeing the organisation's readiness for internal audits and external inspections (e.g. CQC), with a strong focus on safer recruitment standards Allocating and monitoring workloads to ensure timely and accurate delivery of HR services Managing the HR operations team, supporting their professional growth through coaching and development Fostering a collaborative team culture focused on service excellence and continuous improvement Identifying and implementing improvements to HR processes, documentation, and administrative workflows for enhanced accuracy and operational efficiency Ensuring effective and efficient use of HRIS, including optimisation of onboarding workflows, automation features, and data quality management Developing clear guidance materials and SOPs to ensure scalable, consistent, and compliant HR service delivery Reviewing and improving HR processes to support operational efficiency, consistency, and employee experience Contributing to cross-functional people projects such as onboarding redesign, policy development, and employee engagement initiatives About you : We are looking for a proactive and solution-focused individual with a strong commitment to HR best practices. Essentials: CIPD Level 5 qualified Strong working knowledge of UK employment law and HR best practice Proven experience leading or managing a team Excellent attention to detail Strong organisation and time management skills Experience with HR systems (HRIS) Desirables: Desirable experience includes the social care, healthcare, or voluntary sector Familiarity with CQC and safer recruitment practices is a plus Experience improving or rolling out new HR processes and HRIS is also desirable What we offer Rewarding day-to-day experiences. Impressive employee incentives. Company culture focused on charity and community support. Ongoing career progression opportunities. Maternity/Paternity/Adoption Recognition. Work anniversary reward scheme with loyalty bonus for long-term staff. Annual company fun fair for friends and family of Select Lifestyles. Competitive salary. 28 days of Annual Leave for full-time staff (pro-rata for part-time). Additional Information : Successful applicants will undergo a full DBS check and provide two written references. We are an Equal Opportunities Employer. Join us in making a positive impact on the lives of those we support. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; HR Manager, HR Coordinator, HR Specialist, Employee Relations, HR Team Lead, Human Resources Manager, HR Business Partner, Recruitment Lead, HR Compliance, People Operations, HR Systems Administrator also be considered for this role.
Jul 31, 2025
Full time
Job Title : HR Operations Lead Location : West Bromwich Salary : Competitive Job Type : Permanent, Full Time About us : Established in 2007, Select Lifestyles Limited provides dedicated support to adults with learning disabilities and complex needs. We operate across the West Midlands, offering services through our residential homes, supported living schemes, and day centres, with a commitment to enhancing the lives of those we support. About the role : As our HR Operations Lead, you will be instrumental in delivering high-quality, compliant, and people-centred HR operations. You will oversee the entire employee lifecycle, ensuring efficient and consistent processes that contribute to an exceptional employee experience. Key responsibilities include: Leading the day-to-day delivery of core HR operations, including onboarding, contract generation, contractual changes, and offboarding Ensuring accuracy and compliance of all employee records, right-to-work documentation, and DBS checks Overseeing the organisation's readiness for internal audits and external inspections (e.g. CQC), with a strong focus on safer recruitment standards Allocating and monitoring workloads to ensure timely and accurate delivery of HR services Managing the HR operations team, supporting their professional growth through coaching and development Fostering a collaborative team culture focused on service excellence and continuous improvement Identifying and implementing improvements to HR processes, documentation, and administrative workflows for enhanced accuracy and operational efficiency Ensuring effective and efficient use of HRIS, including optimisation of onboarding workflows, automation features, and data quality management Developing clear guidance materials and SOPs to ensure scalable, consistent, and compliant HR service delivery Reviewing and improving HR processes to support operational efficiency, consistency, and employee experience Contributing to cross-functional people projects such as onboarding redesign, policy development, and employee engagement initiatives About you : We are looking for a proactive and solution-focused individual with a strong commitment to HR best practices. Essentials: CIPD Level 5 qualified Strong working knowledge of UK employment law and HR best practice Proven experience leading or managing a team Excellent attention to detail Strong organisation and time management skills Experience with HR systems (HRIS) Desirables: Desirable experience includes the social care, healthcare, or voluntary sector Familiarity with CQC and safer recruitment practices is a plus Experience improving or rolling out new HR processes and HRIS is also desirable What we offer Rewarding day-to-day experiences. Impressive employee incentives. Company culture focused on charity and community support. Ongoing career progression opportunities. Maternity/Paternity/Adoption Recognition. Work anniversary reward scheme with loyalty bonus for long-term staff. Annual company fun fair for friends and family of Select Lifestyles. Competitive salary. 28 days of Annual Leave for full-time staff (pro-rata for part-time). Additional Information : Successful applicants will undergo a full DBS check and provide two written references. We are an Equal Opportunities Employer. Join us in making a positive impact on the lives of those we support. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; HR Manager, HR Coordinator, HR Specialist, Employee Relations, HR Team Lead, Human Resources Manager, HR Business Partner, Recruitment Lead, HR Compliance, People Operations, HR Systems Administrator also be considered for this role.
Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. The Role: To manage the development and delivery of the EPC activities to meet key targets of time, cost, quality and HSE agreed by the business. You must be well versed in Front End Engineering and Scope Development as well as Site Construction Management and Execution across all disciplines. Experienced in assessing tenders, working closely with internal and external stakeholders and be familiar with forms of contract such as NEC3/4 and IChemE. Experience with early works and interaction with design engineering and constructability. Accountabilities: Ensure Safety, Health & Environmental protection are given the highest priority throughout all construction activities Establish and lead the project HSE Team to manage HSE activities throughout the construction and commissioning phases of the project Act as the 'Principal Contractor' under the CDM Regulation 1994 Ensure construction hazards are managed throughout the project Implement appropriate quality systems for the control of construction information Identify and manage all key construction risks to minimise their impact on the project Manage and lead the construction team to successfully deliver the project requirements Liaise with the key customer personnel to ensure the construction plan is consistent with current standards and local requirements Provide appropriate construction support for commissioning Define the construction estimate and manage expenditure within the agreed budget Ensure construction meets appropriate quality standards supported by agreed test requirements Specific Activities: Develop and approve the construction elements of the project programme Manage the compilation and approve the construction part-estimates for the sanction packages Produce and maintain the project Contract Arrangements Plan and file Check, approve and record issue of all information to construction sub-contractors Raise purchase orders and manage contracts for construction activities Lead the Construction Meetings Aid in monitoring and report on construction performance including, progress, costs, HSE etc. Approve all 'site variations' within agreed budget Arrange completion of key quality inspections and associated documentation & certificates during construction e.g. pressure tests Check, approve and record issue of all information and systems for handover to commissioning Experience & Qualifications: Minimum 10 years involved in EPC contracts (ME&I & Construction) Managing budgets / Financial controls Subcontractor management Project Management (projects >10 million) HND/C in ME&I or associated discipline CCNSG Safety Passport Accredited CSCS If you wish to speak to a member of the recruitment team, please contact . Bilfinger UK Limited Project Management Permanent Professional Bilfinger Office
Jul 31, 2025
Full time
Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. The Role: To manage the development and delivery of the EPC activities to meet key targets of time, cost, quality and HSE agreed by the business. You must be well versed in Front End Engineering and Scope Development as well as Site Construction Management and Execution across all disciplines. Experienced in assessing tenders, working closely with internal and external stakeholders and be familiar with forms of contract such as NEC3/4 and IChemE. Experience with early works and interaction with design engineering and constructability. Accountabilities: Ensure Safety, Health & Environmental protection are given the highest priority throughout all construction activities Establish and lead the project HSE Team to manage HSE activities throughout the construction and commissioning phases of the project Act as the 'Principal Contractor' under the CDM Regulation 1994 Ensure construction hazards are managed throughout the project Implement appropriate quality systems for the control of construction information Identify and manage all key construction risks to minimise their impact on the project Manage and lead the construction team to successfully deliver the project requirements Liaise with the key customer personnel to ensure the construction plan is consistent with current standards and local requirements Provide appropriate construction support for commissioning Define the construction estimate and manage expenditure within the agreed budget Ensure construction meets appropriate quality standards supported by agreed test requirements Specific Activities: Develop and approve the construction elements of the project programme Manage the compilation and approve the construction part-estimates for the sanction packages Produce and maintain the project Contract Arrangements Plan and file Check, approve and record issue of all information to construction sub-contractors Raise purchase orders and manage contracts for construction activities Lead the Construction Meetings Aid in monitoring and report on construction performance including, progress, costs, HSE etc. Approve all 'site variations' within agreed budget Arrange completion of key quality inspections and associated documentation & certificates during construction e.g. pressure tests Check, approve and record issue of all information and systems for handover to commissioning Experience & Qualifications: Minimum 10 years involved in EPC contracts (ME&I & Construction) Managing budgets / Financial controls Subcontractor management Project Management (projects >10 million) HND/C in ME&I or associated discipline CCNSG Safety Passport Accredited CSCS If you wish to speak to a member of the recruitment team, please contact . Bilfinger UK Limited Project Management Permanent Professional Bilfinger Office
Property Manager (Student Lettings) Didsbury Salary: Up to 40,000 DOE Full time - 5 Days Per Week (Office Based), Occasional weekends during busy periods Benefits: Fuel allowance & 25 days holiday Are you ready to embark on an exciting journey in property management? Our client is on the lookout for a dynamic, organised, and people-focused Property Manager to oversee a vibrant portfolio of student rental properties in the heart of Manchester! If you thrive in a fast-paced environment and have a passion for delivering excellent service, we want to hear from you! About the Role: As the Property Manager, you will be the go-to contact for tenants and contractors alike. Your expertise will ensure that properties are maintained to the highest standards, tenancies run seamlessly, and occupancy targets are achieved. This is a fantastic opportunity to make a real impact in a lively student city! Key Responsibilities: Manage a diverse portfolio of student rental properties throughout Manchester. Conduct regular property inspections and coordinate necessary maintenance or repairs. Facilitate smooth tenancy check-ins and check-outs. Oversee rent collections, deposit returns, and tenancy agreements. Address tenant queries and resolve issues promptly and professionally. Handle enquiries and conduct viewings during the busy student letting cycle. Ensure compliance with health and safety regulations across all properties. About You: Previous experience in property management, ideally in student accommodation or residential lettings. Solid understanding of property legislation and compliance (e.g., HMO, EPC, Gas Safety). First class customer service Excellent communication, organisational, and problem-solving skills. Proactive, self-motivated and confident working independently and managing multiple properties. A customer-focused mindset with a proactive approach. Full UK driving licence and access to a vehicle (mileage allowance provided). What We Offer: Competitive salary up to 40,000 depending on experience Opportunities for career progression within a growing company. A friendly and supportive team environment. Comprehensive training and support for professional development. Mobile phone and laptop provided for your convenience. 25 days holiday per annum If you're ready to take your career to the next level and make a difference in the lives of students finding their perfect homes, apply now by emailing (url removed) or call (phone number removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be ha Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 31, 2025
Full time
Property Manager (Student Lettings) Didsbury Salary: Up to 40,000 DOE Full time - 5 Days Per Week (Office Based), Occasional weekends during busy periods Benefits: Fuel allowance & 25 days holiday Are you ready to embark on an exciting journey in property management? Our client is on the lookout for a dynamic, organised, and people-focused Property Manager to oversee a vibrant portfolio of student rental properties in the heart of Manchester! If you thrive in a fast-paced environment and have a passion for delivering excellent service, we want to hear from you! About the Role: As the Property Manager, you will be the go-to contact for tenants and contractors alike. Your expertise will ensure that properties are maintained to the highest standards, tenancies run seamlessly, and occupancy targets are achieved. This is a fantastic opportunity to make a real impact in a lively student city! Key Responsibilities: Manage a diverse portfolio of student rental properties throughout Manchester. Conduct regular property inspections and coordinate necessary maintenance or repairs. Facilitate smooth tenancy check-ins and check-outs. Oversee rent collections, deposit returns, and tenancy agreements. Address tenant queries and resolve issues promptly and professionally. Handle enquiries and conduct viewings during the busy student letting cycle. Ensure compliance with health and safety regulations across all properties. About You: Previous experience in property management, ideally in student accommodation or residential lettings. Solid understanding of property legislation and compliance (e.g., HMO, EPC, Gas Safety). First class customer service Excellent communication, organisational, and problem-solving skills. Proactive, self-motivated and confident working independently and managing multiple properties. A customer-focused mindset with a proactive approach. Full UK driving licence and access to a vehicle (mileage allowance provided). What We Offer: Competitive salary up to 40,000 depending on experience Opportunities for career progression within a growing company. A friendly and supportive team environment. Comprehensive training and support for professional development. Mobile phone and laptop provided for your convenience. 25 days holiday per annum If you're ready to take your career to the next level and make a difference in the lives of students finding their perfect homes, apply now by emailing (url removed) or call (phone number removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be ha Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Description As a client facing, Project Engineering Manager, you will be responsible for managing the delivery of design on a major Transmission projects working closely with commercial and production teams in Tendering, preconstruction and construction stages. This is a hybrid role with a combination of Manchester office attendance, remote working and client/site visits. Responsibilities We're recruiting an Engineering Manager for Transmission projects across UK MUST HAVE RECENT EXPERIENCE ON NATIONAL GRID SUBSTATION PROJECTS IN THE BELOW AREAS • Manage the development and implementation of design proposals ensuring they meet customer requirements including budget constraints, presenting proposals for approval to the customer. The design should deliver: - Safety in construction and use - Quality within affordable parameters - Ease of maintenance, energy efficiency with minimum environmental impact - Innovation to meet customer goals and positive impact on the local community. • Manage and ensure effective briefing of the Design Team including M&E elements. This includes, where necessary, the management of any 3rd parties or novated design teams to ensure that they meet all customer specifications, and where necessary, checking the competence and resources of any incumbent design teams or 3rd parties. • Manage Subcontractor design packages and technical approvals • Provide advice and guidance on the "buildability" of the design proposals to the design and construction teams on all packages. • Liaise with all statutory bodies/authorities as required - such as town planning, building control and services e.g. gas and water. • Support Change Control Process • Lead Value Engineering Process • Support the Safety by Design & Engineering forum or other similar forums, representing the business stream, as required • Lead the development and management of the design deliverables programme: - Ensure there is a clear schedule of design deliverables - Lead gate reviews activities to ensure that they are timely and appropriate sign off is achieved at each project gate to include appropriate communication to project manager and principal design manager - Lead the co-ordination and production of design data, design deliverables, reports and documentation essential to the project and contractual requirements and report progress against the design deliverables programme • Support implementation of the BIM protocols, including teamwork and collaboration and the management and sharing of data relating to BIM models • Support BIM management during the bid stage ensuring the supply chain is fully aware of BIM requirements • Consider the application of Lean construction techniques in order to save money, reduce waste and optimise construction. • Ensure that learning and best practice is captured from the bid/project with the aim of sharing it across the business stream and the business. • Proactively contribute to the Risk and Value Management process • Ensure a relentless focus on safety by design Accountabilities. Serve as the primary liaison between the Engineering team and other departments and also external partners. Communicates with key project stakeholders; progress, design challenges and outcomes effectively to ensure alignment and manage expectations Manage the allocation of design resources, financial and material resources to optimise project design outcomes; design budgets, design forecast and ensuring design resources are utilised efficiently. Ensure that engineering outputs are in accordance with client requirements and standards. This will include, validation processes, testing and best practice to maintain design or product integrity. Managing the design team responsible for the project design deliverables ensuring they are completed on time, within budget while also facilitating smooth transition between project phases. Qualifications MUST HAVE RECENT EXPERIENCE ON NATIONAL GRID SUBSTATION PROJECTS. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Jul 31, 2025
Full time
Job Description As a client facing, Project Engineering Manager, you will be responsible for managing the delivery of design on a major Transmission projects working closely with commercial and production teams in Tendering, preconstruction and construction stages. This is a hybrid role with a combination of Manchester office attendance, remote working and client/site visits. Responsibilities We're recruiting an Engineering Manager for Transmission projects across UK MUST HAVE RECENT EXPERIENCE ON NATIONAL GRID SUBSTATION PROJECTS IN THE BELOW AREAS • Manage the development and implementation of design proposals ensuring they meet customer requirements including budget constraints, presenting proposals for approval to the customer. The design should deliver: - Safety in construction and use - Quality within affordable parameters - Ease of maintenance, energy efficiency with minimum environmental impact - Innovation to meet customer goals and positive impact on the local community. • Manage and ensure effective briefing of the Design Team including M&E elements. This includes, where necessary, the management of any 3rd parties or novated design teams to ensure that they meet all customer specifications, and where necessary, checking the competence and resources of any incumbent design teams or 3rd parties. • Manage Subcontractor design packages and technical approvals • Provide advice and guidance on the "buildability" of the design proposals to the design and construction teams on all packages. • Liaise with all statutory bodies/authorities as required - such as town planning, building control and services e.g. gas and water. • Support Change Control Process • Lead Value Engineering Process • Support the Safety by Design & Engineering forum or other similar forums, representing the business stream, as required • Lead the development and management of the design deliverables programme: - Ensure there is a clear schedule of design deliverables - Lead gate reviews activities to ensure that they are timely and appropriate sign off is achieved at each project gate to include appropriate communication to project manager and principal design manager - Lead the co-ordination and production of design data, design deliverables, reports and documentation essential to the project and contractual requirements and report progress against the design deliverables programme • Support implementation of the BIM protocols, including teamwork and collaboration and the management and sharing of data relating to BIM models • Support BIM management during the bid stage ensuring the supply chain is fully aware of BIM requirements • Consider the application of Lean construction techniques in order to save money, reduce waste and optimise construction. • Ensure that learning and best practice is captured from the bid/project with the aim of sharing it across the business stream and the business. • Proactively contribute to the Risk and Value Management process • Ensure a relentless focus on safety by design Accountabilities. Serve as the primary liaison between the Engineering team and other departments and also external partners. Communicates with key project stakeholders; progress, design challenges and outcomes effectively to ensure alignment and manage expectations Manage the allocation of design resources, financial and material resources to optimise project design outcomes; design budgets, design forecast and ensuring design resources are utilised efficiently. Ensure that engineering outputs are in accordance with client requirements and standards. This will include, validation processes, testing and best practice to maintain design or product integrity. Managing the design team responsible for the project design deliverables ensuring they are completed on time, within budget while also facilitating smooth transition between project phases. Qualifications MUST HAVE RECENT EXPERIENCE ON NATIONAL GRID SUBSTATION PROJECTS. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Senior Technical Claims Handler (Large Loss) - Remote Overview: As Senior Technical Claims Handler working within the Large Loss Team. You will pro-actively handle a portfolio of motor claims consisting of mainly high value bodily injury with reserves in excess of £500,000. Working within a team you will be a central referral point for technical issues, advising on strategy, tactics and key developments. You will also assist in targeted reviews to ensure best practices and outcomes. Responsibilities: Key Responsibilities: Managing claims caseload, in accordance with the Group philosophy, claims handling procedures and service levels. Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis and handled in a timely manner aligned to SLAs &/or any Court timetable. Attendance at Trials and conferences with Counsel where appropriate. Adherence to and engagement with Reinsurers and all associated Large Loss procedures. Full adherence to authority limits Developing and maintaining effective relationships with colleagues and business partners. Adhering to agreed personal authority limits, referring to line manager/Large Loss Team for authorisation where activity exceeds such limits. Ensuring compliance with all regulatory requirements (including treating customers fairly principles). Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter. Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis. Act as a technical referral point within team and through the business, to ensure technical queries and referrals are managed within SLA s Where applicable, to adhere to Company processes with regard to FCA compliance and Treating Customers Fairly Where applicable, to ensure that GDPR, FCA, TCF and other regulatory requirements are met. Key Skills and Knowledge: Strong and current working knowledge of personal injury claims with a handling experience in serious injury Strong technical knowledge and, where applicable, the application of Discount Rate, Care Claims and any other heads of claim applying to serious injury claims. Good knowledge of medical disciplines required in investigating personal injury claims at all levels of severity. Able to demonstrate an understanding and application of claims negotiation, liability decision making and cost potential. Knowledge of current, relevant Case Law Ensuring compliance with all regulatory requirements (including treating customers fairly) Strong customer service and communication skills Ability to manage and prioritise own workloads Good communicator and the ability to coach and support colleagues on technical topics Willingness to develop self and new skills Ability to work with flexibility in a proactive claims environment Good market knowledge Good commercial awareness
Jul 31, 2025
Full time
Senior Technical Claims Handler (Large Loss) - Remote Overview: As Senior Technical Claims Handler working within the Large Loss Team. You will pro-actively handle a portfolio of motor claims consisting of mainly high value bodily injury with reserves in excess of £500,000. Working within a team you will be a central referral point for technical issues, advising on strategy, tactics and key developments. You will also assist in targeted reviews to ensure best practices and outcomes. Responsibilities: Key Responsibilities: Managing claims caseload, in accordance with the Group philosophy, claims handling procedures and service levels. Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis and handled in a timely manner aligned to SLAs &/or any Court timetable. Attendance at Trials and conferences with Counsel where appropriate. Adherence to and engagement with Reinsurers and all associated Large Loss procedures. Full adherence to authority limits Developing and maintaining effective relationships with colleagues and business partners. Adhering to agreed personal authority limits, referring to line manager/Large Loss Team for authorisation where activity exceeds such limits. Ensuring compliance with all regulatory requirements (including treating customers fairly principles). Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter. Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis. Act as a technical referral point within team and through the business, to ensure technical queries and referrals are managed within SLA s Where applicable, to adhere to Company processes with regard to FCA compliance and Treating Customers Fairly Where applicable, to ensure that GDPR, FCA, TCF and other regulatory requirements are met. Key Skills and Knowledge: Strong and current working knowledge of personal injury claims with a handling experience in serious injury Strong technical knowledge and, where applicable, the application of Discount Rate, Care Claims and any other heads of claim applying to serious injury claims. Good knowledge of medical disciplines required in investigating personal injury claims at all levels of severity. Able to demonstrate an understanding and application of claims negotiation, liability decision making and cost potential. Knowledge of current, relevant Case Law Ensuring compliance with all regulatory requirements (including treating customers fairly) Strong customer service and communication skills Ability to manage and prioritise own workloads Good communicator and the ability to coach and support colleagues on technical topics Willingness to develop self and new skills Ability to work with flexibility in a proactive claims environment Good market knowledge Good commercial awareness
The Rodial Group was founded by London-based entrepreneur, speaker and best-selling author Maria Hatzistefanis in 1999. She has been creating bestselling skincare for over 25 years for skincare sister brands Rodial and Nip + Fab. Rodial, with its hi-tech, innovative and iconic skincare and complexion products, is loved and used by customers and high-profile names around the world, while Nip + Fab's mission is simple: to provide customers with luxury, science-based skincare formulations at high-street prices and empower them with ingredient knowledge. We are a female-led and founded independent group and live by our values. We champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Today, both Rodial and Nip + Fab products are available worldwide in 30+ countries, in both prestigious luxury department stores and multiple high-street retailers and pharmacies. The Opportunity The HR Advisor supports the management of all aspects of the Company's Human Resources function; providing guidance, creating solutions and initiatives to help the business achieve its goals. The scope of this role covers the complete employee lifecycle, being involved in talent acquisition, performance management, employee relations, operational activities and cyclical processes. As a true people person, you will develop collaborative relationships across the business, being a people champion, working within and promoting the Rodial Values of Make It Happen while creating an engaging employee experience. Please note we work 4 days a week out of our office in W11 and Friday's from home. Key Responsibilities HR Transactions Able to negotiate and transact with third party service providers, e.g., recruiters, payroll provider, pension provider, auditors Ensure all employee records are accurate and up to date on the people management system, (PeopleHR) and within personnel files, e.g., contractual information, personal details, absence and annual leave records, etc Use PeopleHR to extract data and create business information reports, e.g., absence, annual leave, labour turnover Ensure compliance of personnel file contents - Right to Work documentation, signed employment contracts and documentation, etc Guide and support individuals and managers in their use of PeopleHR and in all HR transactions Keep up to date with all changes to employment law, to ensure procedures which affect the Company and its employees are kept in line with such changes, remain compliant, are within best practice and fit for purpose Work proactively to streamline administration and online processes to enhance ways of working Administer the benefits package including but not limited to the Nest Pension Scheme and BUPA Private Health scheme Pension scheme - maintain all documentation relating to the NEST Pension Scheme. Issue letters regarding the Scheme to eligible employees. Provide the monthly pension report to Finance for uploading to NEST Talent Acquisition and On-boarding Manage applications through third parties and our ATS Ensure compliance with employment legislation in all recruitment practices Support the business with all recruitment, including the drafting of job descriptions in partnership with Heads of Department, screening candidates, conducting interviews and providing feedback Understand the recruitment requirements to ensure candidates are a strong cultural and brand fit with the skills to meet future growth strategy Maintain a preferred supplier list with agencies that can serve the company effectively On-boarding - create an individual on-boarding programme in conjunction with the Line Manager Issue contracts and all relevant new employee documentation, seek right to work and references Support the candidates' journey from application through to successful induction to the business, completion of probation and beyond Learning and Development Support and work with Heads of Department to facilitate the annual performance review process; ensure the process is implemented and resulting recommendations are actioned Responsible for coordinating skills training including IT, across the business and identifying opportunities Conduct management training regarding policies, employment law and management skills where necessary Employee Relations Support with ER cases as required Maintain an up to date ER tracker to ensure dates and progress are clearly recorded Manage all Maternity and associated leave cases, ensuring risk assessments are completed and employees are clear on policies and process Conduct employee exit interviews. Review feedback and identify any trends or necessary action Build strong relationships across all levels of the business, be a trusted go to person Play an active role in creating and maintaining positive engagement and wellbeing Payroll Administration and Submission Compile monthly payroll notes ensuring all changes affecting salary payments are accurately recorded - starters, leavers, promotions, commission, sickness, maternity, season ticket loans etc Prepare payroll data and files ready for submission to our third-party payroll provider Use the on-line portal to access reports relating to payroll Investigate and respond to individuals' payroll queries through the PayCheck portal and by liaising with our payroll provider In order to be successful in this role you will need the following: Previous experience at this level Commercial awareness and knowledge Numerical and literacy skills; understands percentages and can make practical use of relevant management information. Able to demonstrate effective written communication Intermediate to advanced IT skills, in Microsoft Office Ability to manage and run Payroll up to submission to third-party Ability to use independent judgement Excellent attention to detail Excellent prioritisation and time management skills Charismatic relationship builder Operate with the upmost diplomacy and confidentiality
Jul 31, 2025
Full time
The Rodial Group was founded by London-based entrepreneur, speaker and best-selling author Maria Hatzistefanis in 1999. She has been creating bestselling skincare for over 25 years for skincare sister brands Rodial and Nip + Fab. Rodial, with its hi-tech, innovative and iconic skincare and complexion products, is loved and used by customers and high-profile names around the world, while Nip + Fab's mission is simple: to provide customers with luxury, science-based skincare formulations at high-street prices and empower them with ingredient knowledge. We are a female-led and founded independent group and live by our values. We champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Today, both Rodial and Nip + Fab products are available worldwide in 30+ countries, in both prestigious luxury department stores and multiple high-street retailers and pharmacies. The Opportunity The HR Advisor supports the management of all aspects of the Company's Human Resources function; providing guidance, creating solutions and initiatives to help the business achieve its goals. The scope of this role covers the complete employee lifecycle, being involved in talent acquisition, performance management, employee relations, operational activities and cyclical processes. As a true people person, you will develop collaborative relationships across the business, being a people champion, working within and promoting the Rodial Values of Make It Happen while creating an engaging employee experience. Please note we work 4 days a week out of our office in W11 and Friday's from home. Key Responsibilities HR Transactions Able to negotiate and transact with third party service providers, e.g., recruiters, payroll provider, pension provider, auditors Ensure all employee records are accurate and up to date on the people management system, (PeopleHR) and within personnel files, e.g., contractual information, personal details, absence and annual leave records, etc Use PeopleHR to extract data and create business information reports, e.g., absence, annual leave, labour turnover Ensure compliance of personnel file contents - Right to Work documentation, signed employment contracts and documentation, etc Guide and support individuals and managers in their use of PeopleHR and in all HR transactions Keep up to date with all changes to employment law, to ensure procedures which affect the Company and its employees are kept in line with such changes, remain compliant, are within best practice and fit for purpose Work proactively to streamline administration and online processes to enhance ways of working Administer the benefits package including but not limited to the Nest Pension Scheme and BUPA Private Health scheme Pension scheme - maintain all documentation relating to the NEST Pension Scheme. Issue letters regarding the Scheme to eligible employees. Provide the monthly pension report to Finance for uploading to NEST Talent Acquisition and On-boarding Manage applications through third parties and our ATS Ensure compliance with employment legislation in all recruitment practices Support the business with all recruitment, including the drafting of job descriptions in partnership with Heads of Department, screening candidates, conducting interviews and providing feedback Understand the recruitment requirements to ensure candidates are a strong cultural and brand fit with the skills to meet future growth strategy Maintain a preferred supplier list with agencies that can serve the company effectively On-boarding - create an individual on-boarding programme in conjunction with the Line Manager Issue contracts and all relevant new employee documentation, seek right to work and references Support the candidates' journey from application through to successful induction to the business, completion of probation and beyond Learning and Development Support and work with Heads of Department to facilitate the annual performance review process; ensure the process is implemented and resulting recommendations are actioned Responsible for coordinating skills training including IT, across the business and identifying opportunities Conduct management training regarding policies, employment law and management skills where necessary Employee Relations Support with ER cases as required Maintain an up to date ER tracker to ensure dates and progress are clearly recorded Manage all Maternity and associated leave cases, ensuring risk assessments are completed and employees are clear on policies and process Conduct employee exit interviews. Review feedback and identify any trends or necessary action Build strong relationships across all levels of the business, be a trusted go to person Play an active role in creating and maintaining positive engagement and wellbeing Payroll Administration and Submission Compile monthly payroll notes ensuring all changes affecting salary payments are accurately recorded - starters, leavers, promotions, commission, sickness, maternity, season ticket loans etc Prepare payroll data and files ready for submission to our third-party payroll provider Use the on-line portal to access reports relating to payroll Investigate and respond to individuals' payroll queries through the PayCheck portal and by liaising with our payroll provider In order to be successful in this role you will need the following: Previous experience at this level Commercial awareness and knowledge Numerical and literacy skills; understands percentages and can make practical use of relevant management information. Able to demonstrate effective written communication Intermediate to advanced IT skills, in Microsoft Office Ability to manage and run Payroll up to submission to third-party Ability to use independent judgement Excellent attention to detail Excellent prioritisation and time management skills Charismatic relationship builder Operate with the upmost diplomacy and confidentiality
time left to apply End Date: December 12, 2025 (30+ days left to apply) job requisition id RQ11835 Position overview The Head of Claims will play a critical role in managing the Claims Department, ensuring the effective and efficient handling of marine insurance claims. Reporting directly to the Claims Director who holds overall strategic accountability, this role requires a deep understanding of marine insurance and important business processes within a captive managing agent, strong leadership capabilities, and the ability to make informed decisions in complex situations. The Head of Claims will have delegated authority to manage the day-to-day operations of the Claims Department as well as to play a vital role in the strategic long-term planning of the Claims Department. This includes authority to make decisions on significant claims, lead the team, and be accountable for and report on the department's performance. Key responsibilities 2.1 Claims management Oversee the investigation, evaluation, and settlement of all claims as per the binder agreement. Delegate authority to reports (claims managers, handlers, staff) for routine claims; personally manage high-value and complex claims. Ensure claims are processed timely, accurately, and in compliance with policies, regulations, and standards. Review complex claims, providing guidance on coverage, strategies, liabilities, settlement issues, and recoveries. Identify claims trends and share insights with relevant stakeholders for proper follow-up. 2.2 Team leadership Lead the Claims Department by delegating responsibilities, setting KPIs, and ensuring accountability. Align the department's understanding with the company's strategy and objectives. Promote cross-country and cross-product cohesion, recognizing local market nuances. Identify support, training, and development needs; collaborate with HR for initiatives. Foster a collaborative and continuous improvement environment. Conduct performance evaluations and provide feedback. 2.3 Client and stakeholder relations Maintain relationships with clients, brokers, surveyors, and internal stakeholders. Represent the department in governance meetings and industry events. Handle escalated client issues personally, delegate routine inquiries. 2.4 Strategic planning Embed company strategy into Claims services. Drive initiatives and analyze claims data for improvements and cost savings. Develop policies and manage the department's budget and capacity. Monitor market developments for opportunities or threats. Lead end-to-end improvement initiatives. 2.5 Compliance and risk management Ensure compliance with regulations and policies. Oversee risk identification and mitigation. Stay updated on legal changes impacting claims. 2.6 Reporting and analysis Prepare reports on claims activity and performance. Monitor KPIs, implement corrective actions as needed. Enhance claims reporting for better insights. Delegate analysis and reporting tasks. Inform stakeholders about large claims and developments. Conduct Rules The role holder must adhere to the highest standards and the Conduct Rules, acting with integrity, skill, openness, fairness, and market conduct. Key Performance Indicators Delivery of vision, culture, and team plans. Staff engagement and retention. Implementation of claims initiatives. Quality of claims service. Achievement of business plan metrics like Loss and Expense Ratios. Client and broker satisfaction. About Us We believe our people are key to achieving our vision of being a global leader in quality in our markets.
Jul 31, 2025
Full time
time left to apply End Date: December 12, 2025 (30+ days left to apply) job requisition id RQ11835 Position overview The Head of Claims will play a critical role in managing the Claims Department, ensuring the effective and efficient handling of marine insurance claims. Reporting directly to the Claims Director who holds overall strategic accountability, this role requires a deep understanding of marine insurance and important business processes within a captive managing agent, strong leadership capabilities, and the ability to make informed decisions in complex situations. The Head of Claims will have delegated authority to manage the day-to-day operations of the Claims Department as well as to play a vital role in the strategic long-term planning of the Claims Department. This includes authority to make decisions on significant claims, lead the team, and be accountable for and report on the department's performance. Key responsibilities 2.1 Claims management Oversee the investigation, evaluation, and settlement of all claims as per the binder agreement. Delegate authority to reports (claims managers, handlers, staff) for routine claims; personally manage high-value and complex claims. Ensure claims are processed timely, accurately, and in compliance with policies, regulations, and standards. Review complex claims, providing guidance on coverage, strategies, liabilities, settlement issues, and recoveries. Identify claims trends and share insights with relevant stakeholders for proper follow-up. 2.2 Team leadership Lead the Claims Department by delegating responsibilities, setting KPIs, and ensuring accountability. Align the department's understanding with the company's strategy and objectives. Promote cross-country and cross-product cohesion, recognizing local market nuances. Identify support, training, and development needs; collaborate with HR for initiatives. Foster a collaborative and continuous improvement environment. Conduct performance evaluations and provide feedback. 2.3 Client and stakeholder relations Maintain relationships with clients, brokers, surveyors, and internal stakeholders. Represent the department in governance meetings and industry events. Handle escalated client issues personally, delegate routine inquiries. 2.4 Strategic planning Embed company strategy into Claims services. Drive initiatives and analyze claims data for improvements and cost savings. Develop policies and manage the department's budget and capacity. Monitor market developments for opportunities or threats. Lead end-to-end improvement initiatives. 2.5 Compliance and risk management Ensure compliance with regulations and policies. Oversee risk identification and mitigation. Stay updated on legal changes impacting claims. 2.6 Reporting and analysis Prepare reports on claims activity and performance. Monitor KPIs, implement corrective actions as needed. Enhance claims reporting for better insights. Delegate analysis and reporting tasks. Inform stakeholders about large claims and developments. Conduct Rules The role holder must adhere to the highest standards and the Conduct Rules, acting with integrity, skill, openness, fairness, and market conduct. Key Performance Indicators Delivery of vision, culture, and team plans. Staff engagement and retention. Implementation of claims initiatives. Quality of claims service. Achievement of business plan metrics like Loss and Expense Ratios. Client and broker satisfaction. About Us We believe our people are key to achieving our vision of being a global leader in quality in our markets.
F. Hoffmann-La Roche Gruppe
Bathgate, West Lothian
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Senior Strategic Programs Manager (Business Impact Programmes) A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche. Healthcare is evolving, and Global Procurement is responding by continuously striving for the highest possible performance, taking innovative and strategic approaches to business and supplier partnerships. Global Procurement proactively manages the entire supplier ecosystem, making a vital contribution to improving health outcomes, reducing costs for patients and global healthcare systems, and ensuring that Roche continues doing now what patients need next. The Opportunity: This role sits within the Strategy and Solutions Chapter, which encompasses a number of different strategic and innovative teams. Our purpose is to guide strategic priorities, advance value delivery through solutions and digital excellence, govern compliance and drive sustainability to deliver continuous improvement and strengthen Global Procurement's impact on the wider Roche organization. As a Senior Strategic Programs Manager (Business Impact Programmes), you will bring expertise and ability to deliver end to end Complex Procurement Programmes that result in significant change and high impact for the business. Using your specialized knowledge and in-depth expertise in a Category, Strategic Sourcing, Negotiations and Complex Programme Delivery, you will proactively identify and drive strategies and approaches that positively impact functional goals. You will collaborate with internal procurement, finance, and other relevant colleagues to align on needs and opportunity identification to develop, enhance, or deploy functional enabling services and solutions that increase procurement's effectiveness and efficiency. You will work closely with other team members, either as a peer coach, project or workstream lead, or team lead to embed best practices and deploy services, solutions, and frameworks to the broader procurement function As Senior Strategic Programs Manager (Business Impact Programmes), part of the Strategic Programmes Execution team, you will play a variety of roles according to your experience, knowledge, and general business/team requirements, including but not limited to: Shaping, driving and leading / managing complex programmes as part of the project teams in collaboration with the Procurement and business leaders within the relevant areas Using Agile project techniques (e.g. Scrum / Design Thinking), data driven thinking and structured end to end Procurement techniques (e.g. Negotiations / Strategic sourcing) to enhance and accelerate delivery of programme teams Create relevant content, analysis and effectively engage Stakeholders to deliver the Programme objectives Support GP capability development as a practitioner of our relevant Procurement Excellence approaches and methodologies. Implementing them on programmes and working with the capability lead to suggest improvement to our methodologies Support the team and GP BSC and capability goals through your work, supporting development of approaches and proactive engagement with team and GP colleagues Who you are: You hold a university degree, preferably in business or life science. You have 7+ years procurement, supply chain, or management consulting experience. You have cross Category and Global (xFunctional / Business Area) complex sourcing and negotiations experience in a dedicated Programme fashion with xFunctional team You have experience working with programme teams where you are not the day to day owner with demonstrated ability to apply previous experience in new situations easily You have an understanding of Global Negotiation and Complex Global Sourcing methodologies and application at scale and pace You have strong global programme execution experience - employing structured programme methodologies (Agile / Scrum / Design Thinking preferred) You show data driven thinking with good experience of using data to identify, quantify opportunities and use to manage programmes and engagement You have demonstrated ability to structure strategies and communicate effectively with varying audiences and strong stakeholder management experience You demonstrate curiosity, active listening and a willingness to experiment and test new ideas when appropriate, with the focus very much on continuous learning and improvement. You are open-minded and inclusive, generously sharing ideas and knowledge, while being receptive to ideas and feedback from others. You are fluent in English to a Business level. German ability also beneficial Note: Relocation benefits are not available for this posting. Who we are A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let's build a healthier future, together. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants' requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.
Jul 31, 2025
Full time
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Senior Strategic Programs Manager (Business Impact Programmes) A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche. Healthcare is evolving, and Global Procurement is responding by continuously striving for the highest possible performance, taking innovative and strategic approaches to business and supplier partnerships. Global Procurement proactively manages the entire supplier ecosystem, making a vital contribution to improving health outcomes, reducing costs for patients and global healthcare systems, and ensuring that Roche continues doing now what patients need next. The Opportunity: This role sits within the Strategy and Solutions Chapter, which encompasses a number of different strategic and innovative teams. Our purpose is to guide strategic priorities, advance value delivery through solutions and digital excellence, govern compliance and drive sustainability to deliver continuous improvement and strengthen Global Procurement's impact on the wider Roche organization. As a Senior Strategic Programs Manager (Business Impact Programmes), you will bring expertise and ability to deliver end to end Complex Procurement Programmes that result in significant change and high impact for the business. Using your specialized knowledge and in-depth expertise in a Category, Strategic Sourcing, Negotiations and Complex Programme Delivery, you will proactively identify and drive strategies and approaches that positively impact functional goals. You will collaborate with internal procurement, finance, and other relevant colleagues to align on needs and opportunity identification to develop, enhance, or deploy functional enabling services and solutions that increase procurement's effectiveness and efficiency. You will work closely with other team members, either as a peer coach, project or workstream lead, or team lead to embed best practices and deploy services, solutions, and frameworks to the broader procurement function As Senior Strategic Programs Manager (Business Impact Programmes), part of the Strategic Programmes Execution team, you will play a variety of roles according to your experience, knowledge, and general business/team requirements, including but not limited to: Shaping, driving and leading / managing complex programmes as part of the project teams in collaboration with the Procurement and business leaders within the relevant areas Using Agile project techniques (e.g. Scrum / Design Thinking), data driven thinking and structured end to end Procurement techniques (e.g. Negotiations / Strategic sourcing) to enhance and accelerate delivery of programme teams Create relevant content, analysis and effectively engage Stakeholders to deliver the Programme objectives Support GP capability development as a practitioner of our relevant Procurement Excellence approaches and methodologies. Implementing them on programmes and working with the capability lead to suggest improvement to our methodologies Support the team and GP BSC and capability goals through your work, supporting development of approaches and proactive engagement with team and GP colleagues Who you are: You hold a university degree, preferably in business or life science. You have 7+ years procurement, supply chain, or management consulting experience. You have cross Category and Global (xFunctional / Business Area) complex sourcing and negotiations experience in a dedicated Programme fashion with xFunctional team You have experience working with programme teams where you are not the day to day owner with demonstrated ability to apply previous experience in new situations easily You have an understanding of Global Negotiation and Complex Global Sourcing methodologies and application at scale and pace You have strong global programme execution experience - employing structured programme methodologies (Agile / Scrum / Design Thinking preferred) You show data driven thinking with good experience of using data to identify, quantify opportunities and use to manage programmes and engagement You have demonstrated ability to structure strategies and communicate effectively with varying audiences and strong stakeholder management experience You demonstrate curiosity, active listening and a willingness to experiment and test new ideas when appropriate, with the focus very much on continuous learning and improvement. You are open-minded and inclusive, generously sharing ideas and knowledge, while being receptive to ideas and feedback from others. You are fluent in English to a Business level. German ability also beneficial Note: Relocation benefits are not available for this posting. Who we are A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let's build a healthier future, together. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants' requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.
Our OEM Client based in Dunton, Essex, is searching for a Recruiter to join their team, Inside IR35. This is a 12-month maternity cover contract position requiring the successful professional to work 3-4 days onsite providing 1-2 days working from home. Umbrella Pay Rate: £26.67 per hour. Role Summary: As a Recruiter, you will lead the end-to-end hiring process for both internal and external recruitment needs. Acting as a strategic partner to hiring managers and People teams, you will drive full-cycle recruitment, shape hiring strategies, and ensure a seamless and inclusive candidate and hiring manager experience. This is an individual contributor role requiring strong ownership and cross-functional collaboration. Reports to: Director, Talent Acquisition. Key Relationships: Internal: Hiring Managers, People/HR Business Partners. External: Candidates, Recruitment Agencies (if applicable). Key Responsibilities: Full-Cycle Recruitment & Delivery: Manage the full recruitment lifecycle from sourcing to offer negotiation and onboarding handoff. Partner with hiring managers to understand team needs and define candidate profiles. Develop and execute sourcing strategies to attract top talent, including proactive outreach and pipeline development. Screen candidates, coordinate interviews, and advise hiring teams on selection best practices. Ensure timely, clear, and engaging communication with candidates throughout the process. Stakeholder & Hiring Manager Partnership: Serve as a trusted advisor to hiring managers, offering market insights and talent availability data. Guide hiring teams on interview planning, role definition, and offer strategies to ensure alignment and efficiency. Process Optimisation & Employer Branding: Identify and implement improvements to recruitment processes for greater efficiency and fairness. Support employer branding efforts through candidate engagement and collaboration with marketing/communications. Recruitment Operations & Reporting: Maintain accurate candidate records in the applicant tracking system (ATS). Ensure compliance with internal hiring policies, labour laws, and data protection regulations. Key Skills & Competencies: Proven experience in full-cycle recruitment, including sourcing, interviewing, and closing. Strong relationship-building and stakeholder management skills. Ability to manage multiple roles and priorities effectively. Proactive, solutions-focused mindset with strong attention to detail. Knowledge of talent markets, sourcing tools, and hiring trends. Commitment to inclusive and equitable hiring practices. Preferred Experience: Experience in talent acquisition within a matrix organisation. Track record of hiring across various functions, including Tech & Digital. Proficiency with ATS and recruitment tools (e.g., SAP, Oracle, LinkedIn Recruiter).
Jul 31, 2025
Contractor
Our OEM Client based in Dunton, Essex, is searching for a Recruiter to join their team, Inside IR35. This is a 12-month maternity cover contract position requiring the successful professional to work 3-4 days onsite providing 1-2 days working from home. Umbrella Pay Rate: £26.67 per hour. Role Summary: As a Recruiter, you will lead the end-to-end hiring process for both internal and external recruitment needs. Acting as a strategic partner to hiring managers and People teams, you will drive full-cycle recruitment, shape hiring strategies, and ensure a seamless and inclusive candidate and hiring manager experience. This is an individual contributor role requiring strong ownership and cross-functional collaboration. Reports to: Director, Talent Acquisition. Key Relationships: Internal: Hiring Managers, People/HR Business Partners. External: Candidates, Recruitment Agencies (if applicable). Key Responsibilities: Full-Cycle Recruitment & Delivery: Manage the full recruitment lifecycle from sourcing to offer negotiation and onboarding handoff. Partner with hiring managers to understand team needs and define candidate profiles. Develop and execute sourcing strategies to attract top talent, including proactive outreach and pipeline development. Screen candidates, coordinate interviews, and advise hiring teams on selection best practices. Ensure timely, clear, and engaging communication with candidates throughout the process. Stakeholder & Hiring Manager Partnership: Serve as a trusted advisor to hiring managers, offering market insights and talent availability data. Guide hiring teams on interview planning, role definition, and offer strategies to ensure alignment and efficiency. Process Optimisation & Employer Branding: Identify and implement improvements to recruitment processes for greater efficiency and fairness. Support employer branding efforts through candidate engagement and collaboration with marketing/communications. Recruitment Operations & Reporting: Maintain accurate candidate records in the applicant tracking system (ATS). Ensure compliance with internal hiring policies, labour laws, and data protection regulations. Key Skills & Competencies: Proven experience in full-cycle recruitment, including sourcing, interviewing, and closing. Strong relationship-building and stakeholder management skills. Ability to manage multiple roles and priorities effectively. Proactive, solutions-focused mindset with strong attention to detail. Knowledge of talent markets, sourcing tools, and hiring trends. Commitment to inclusive and equitable hiring practices. Preferred Experience: Experience in talent acquisition within a matrix organisation. Track record of hiring across various functions, including Tech & Digital. Proficiency with ATS and recruitment tools (e.g., SAP, Oracle, LinkedIn Recruiter).
Security Riskand Compliance Lead (OT) Flexiblelocation - Glasgow, Ipswich, London, Selby Permanent, full time Closing date: Monday 11th August 2025 Who we are We're not just talking about making a difference, we're making it happen. Wegenerate dispatchable, renewable power and create stable energy in an uncertainworld. Building on our proud heritage, we have ambition to become the globalleader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and businesschampions. We're enabling a zero carbon, lower cost energy future for all, andworking hard to decarbonise the planet for generations to come. About the role This is an information security risk and compliance-based role, reporting intothe Head of InfoSec, Governance, Risk and Compliance via the OT Risk andCompliance Manager. You'll be part of the Information Security, Governance,Risk and Compliance Team (IGRC) but will work closely but with a wide varietyof business stakeholders including Engineering and Security teams cross-functionally. You'll leadon all aspects of security risk management activity across the Group, butparticularly in respect to our OT environments. This role will also assist inthe delivery of Security Policy, Data Classification, and Compliance Managementin accordance with business and regulatory requirements across the Group. The role willdeliver against the business strategy, the technical roadmap and the objectivesset out in the Security strategy. Responsibilities include: -Defining of Security risk assessment schedules, providing oversight to otherauthorised risk practitioners, conducting risk assessments, and maintainingaccurate security risk records and risk reports. -Ensuring controls and risk treatment plans align with our policies andstandards. -Leading security risk review meetings with key stakeholders and providingsecurity representation at business unit risk review and Senior Leadership Team(SLT) meetings as required, effectively communicating all Security relatedrisks and mitigations. -Supporting with the develop and improve the Group Security Risk Managementframework. - Effectivelyliaising with regulators, auditors, Drax teams, consultants and contractors todeliver against agreed targets. Who we're looking for Ideally, you'll have experience leading within a risk management role and havea good knowledge of methodologies such as IEC 62443 and ISO 27005. Knowledge ofcontrol frameworks such as NIST, IEC 62443, ISO 27001, ITIL (InformationTechnology Infrastructure Library), and SABSA is also required. You'll need to have a structured, methodical and accurate approach with theability to interpret relevant industry regulations and standards. Ideally,you'll also be familiar with the development and maintenance of managementsystems. This role requires strong communication and stakeholder management skills, withthe ability to influence beyond your sphere of control. Rewards and benefits As you help us to shape the future, we've shaped our rewards and benefits tohelp you thrive and support your lifestyle: - Competitive salary - 15% on-target discretionary group performance-based bonus - 25 days annual leave (plus Bank Holidays) - Single cover private medical insurance - Pension scheme We're committed to making a tangible impact on the climate challenge we allface. Drax is where your individual purpose can work alongside your careerdrive. We work as part of a team that shares a passion for doing what's rightfor the future. With Drax you can shape your career and a future forgenerations to come. Together, we make it happen. At Drax, we're committed to fostering an environment where everyone feelsvalued and respected, regardless of their role. To make this a reality, weactively work to better represent the communities we operate in, fosterinclusion, and establish fair processes. Through these actions, we build thetrust needed for all colleagues at Drax to contribute their perspectives andtalents, no matter their background. Find out more about our approach here . How to apply Think this role's for you? Click the 'Apply now' button to begin your Draxjourney. If you want to find out more about Drax, check out our LinkedIn page to see ourlatest news.
Jul 31, 2025
Full time
Security Riskand Compliance Lead (OT) Flexiblelocation - Glasgow, Ipswich, London, Selby Permanent, full time Closing date: Monday 11th August 2025 Who we are We're not just talking about making a difference, we're making it happen. Wegenerate dispatchable, renewable power and create stable energy in an uncertainworld. Building on our proud heritage, we have ambition to become the globalleader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and businesschampions. We're enabling a zero carbon, lower cost energy future for all, andworking hard to decarbonise the planet for generations to come. About the role This is an information security risk and compliance-based role, reporting intothe Head of InfoSec, Governance, Risk and Compliance via the OT Risk andCompliance Manager. You'll be part of the Information Security, Governance,Risk and Compliance Team (IGRC) but will work closely but with a wide varietyof business stakeholders including Engineering and Security teams cross-functionally. You'll leadon all aspects of security risk management activity across the Group, butparticularly in respect to our OT environments. This role will also assist inthe delivery of Security Policy, Data Classification, and Compliance Managementin accordance with business and regulatory requirements across the Group. The role willdeliver against the business strategy, the technical roadmap and the objectivesset out in the Security strategy. Responsibilities include: -Defining of Security risk assessment schedules, providing oversight to otherauthorised risk practitioners, conducting risk assessments, and maintainingaccurate security risk records and risk reports. -Ensuring controls and risk treatment plans align with our policies andstandards. -Leading security risk review meetings with key stakeholders and providingsecurity representation at business unit risk review and Senior Leadership Team(SLT) meetings as required, effectively communicating all Security relatedrisks and mitigations. -Supporting with the develop and improve the Group Security Risk Managementframework. - Effectivelyliaising with regulators, auditors, Drax teams, consultants and contractors todeliver against agreed targets. Who we're looking for Ideally, you'll have experience leading within a risk management role and havea good knowledge of methodologies such as IEC 62443 and ISO 27005. Knowledge ofcontrol frameworks such as NIST, IEC 62443, ISO 27001, ITIL (InformationTechnology Infrastructure Library), and SABSA is also required. You'll need to have a structured, methodical and accurate approach with theability to interpret relevant industry regulations and standards. Ideally,you'll also be familiar with the development and maintenance of managementsystems. This role requires strong communication and stakeholder management skills, withthe ability to influence beyond your sphere of control. Rewards and benefits As you help us to shape the future, we've shaped our rewards and benefits tohelp you thrive and support your lifestyle: - Competitive salary - 15% on-target discretionary group performance-based bonus - 25 days annual leave (plus Bank Holidays) - Single cover private medical insurance - Pension scheme We're committed to making a tangible impact on the climate challenge we allface. Drax is where your individual purpose can work alongside your careerdrive. We work as part of a team that shares a passion for doing what's rightfor the future. With Drax you can shape your career and a future forgenerations to come. Together, we make it happen. At Drax, we're committed to fostering an environment where everyone feelsvalued and respected, regardless of their role. To make this a reality, weactively work to better represent the communities we operate in, fosterinclusion, and establish fair processes. Through these actions, we build thetrust needed for all colleagues at Drax to contribute their perspectives andtalents, no matter their background. Find out more about our approach here . How to apply Think this role's for you? Click the 'Apply now' button to begin your Draxjourney. If you want to find out more about Drax, check out our LinkedIn page to see ourlatest news.
At La Petite Maison (LPM) , we believe that the heart of our success is our people. As a globally recognised name in hospitality, LPM is committed to excellence and authenticity in every aspect of our dining experience. With vibrant locations across London, Dubai, Miami, Abu Dhabi, Hong Kong, Riyadh, Doha, Limassol, Las Vegas, and Mykonos, LPM brings its unique energy, style, and cuisine to discerning guests around the world. Role Summary Are you a strategic, detail-oriented professional with a passion for procurement and an eye for quality? Do you thrive in a dynamic, high-end hospitality environment? We're looking for a Purchasing Manager to join our award-winning team in London . In this pivotal role, you will oversee procurement and supply chain operations across all departments, ensuring exceptional quality, cost control, and timely delivery of goods and services. This is an exciting opportunity for an experienced individual with strong F&B market knowledge in the UK and a drive to make a tangible impact in a fast-paced environment. Key Responsibilities Source, evaluate, and manage supplier relationships Negotiate contracts and maintain performance standards Ensure product quality, consistency, and market competitiveness Procurement & Logistics Collaborate with kitchen, bar, and FOH teams to fulfil operational needs Oversee procurement of food and non-food items (e.g., equipment, glassware) Coordinate international imports and manage UK customs clearance Cost Control & Analysis Monitor pricing trends and identify cost-saving opportunities Analyse procurement data and support recipe costing initiatives Stock & Inventory Management Track and manage inventory using FIFO principles Minimise waste and ensure consistent stock availability Support teams with weekly inventory processes and delivery controls Quality Assurance & Compliance Implement quality checks and compliance with safety and legal standards Ensure accuracy in product labelling and documentation Forecasting & Planning Forecast procurement needs using historical data and market insights Plan for seasonal changes and business growth Lead and support the purchasing team Work cross-functionally with all departments to ensure seamless procurement Candidate Profile Qualifications & Experience Degree in Economics, Business, or related field Minimum 3-5 years' experience in purchasing (hospitality/F&B preferred) Experience in standalone or premium restaurant operations Strong knowledge of the UK hospitality supply chain and vendor landscape Technical Skills Proficient in purchasing software (e.g., STO, ADACO, Oracle) Advanced Excel and MS Office skills Strong analytical, organisational, and negotiation capabilities Fluent in English (spoken and written) Personal Attributes Detail-oriented and deadline-driven Self-motivated, proactive, and accountable Strong communication and interpersonal skills Flexible and adaptable to evolving business needs Why Join LPM? Join a globally respected and growing hospitality brand Work with a collaborative, high-performing team Gain exposure to international procurement practices Enjoy a competitive salary and professional development opportunities Ready to take your career to the next level? Submit your CV and a brief cover letter to us.
Jul 31, 2025
Full time
At La Petite Maison (LPM) , we believe that the heart of our success is our people. As a globally recognised name in hospitality, LPM is committed to excellence and authenticity in every aspect of our dining experience. With vibrant locations across London, Dubai, Miami, Abu Dhabi, Hong Kong, Riyadh, Doha, Limassol, Las Vegas, and Mykonos, LPM brings its unique energy, style, and cuisine to discerning guests around the world. Role Summary Are you a strategic, detail-oriented professional with a passion for procurement and an eye for quality? Do you thrive in a dynamic, high-end hospitality environment? We're looking for a Purchasing Manager to join our award-winning team in London . In this pivotal role, you will oversee procurement and supply chain operations across all departments, ensuring exceptional quality, cost control, and timely delivery of goods and services. This is an exciting opportunity for an experienced individual with strong F&B market knowledge in the UK and a drive to make a tangible impact in a fast-paced environment. Key Responsibilities Source, evaluate, and manage supplier relationships Negotiate contracts and maintain performance standards Ensure product quality, consistency, and market competitiveness Procurement & Logistics Collaborate with kitchen, bar, and FOH teams to fulfil operational needs Oversee procurement of food and non-food items (e.g., equipment, glassware) Coordinate international imports and manage UK customs clearance Cost Control & Analysis Monitor pricing trends and identify cost-saving opportunities Analyse procurement data and support recipe costing initiatives Stock & Inventory Management Track and manage inventory using FIFO principles Minimise waste and ensure consistent stock availability Support teams with weekly inventory processes and delivery controls Quality Assurance & Compliance Implement quality checks and compliance with safety and legal standards Ensure accuracy in product labelling and documentation Forecasting & Planning Forecast procurement needs using historical data and market insights Plan for seasonal changes and business growth Lead and support the purchasing team Work cross-functionally with all departments to ensure seamless procurement Candidate Profile Qualifications & Experience Degree in Economics, Business, or related field Minimum 3-5 years' experience in purchasing (hospitality/F&B preferred) Experience in standalone or premium restaurant operations Strong knowledge of the UK hospitality supply chain and vendor landscape Technical Skills Proficient in purchasing software (e.g., STO, ADACO, Oracle) Advanced Excel and MS Office skills Strong analytical, organisational, and negotiation capabilities Fluent in English (spoken and written) Personal Attributes Detail-oriented and deadline-driven Self-motivated, proactive, and accountable Strong communication and interpersonal skills Flexible and adaptable to evolving business needs Why Join LPM? Join a globally respected and growing hospitality brand Work with a collaborative, high-performing team Gain exposure to international procurement practices Enjoy a competitive salary and professional development opportunities Ready to take your career to the next level? Submit your CV and a brief cover letter to us.
Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT Manager West London - Onsite 4 days a week £40,000 - £60,000 DOE. Plus up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: •Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews •Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics •Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance •Control £700k IT OPEX budget; track costs and manage asset register •Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits •Communicate clearly with execs; use NPS/CSAT to improve supplier service What You'll Bring to the Team: •Managed multi-supplier, outsourced IT & telecoms contracts end-to-end •Understanding Microsoft Cloud environment •Run IT Teams across Microsoft stack •Led RFPs, contract negotiations, and vendor performance reviews •Tracked SLAs and supported supplier-led change projects •Familiar with ISO 27001, GDPR, and risk reporting •Clear communicator with execs, users, and vendors •Data-driven; focused on cost, service, and risk improvement Certifications & Education: Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: •Generous Annual Leave - 25 days of holiday per year (pro-rated in the first year). •Performance Linked Annual Bonus. •Pension Scheme - 5% matched Auto-enrolment with People's Pension after 3 months. •Training & Development - We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Salary Expectation: Do you have the right to work in the UK without restriction? Notice Period: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jul 31, 2025
Full time
Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT Manager West London - Onsite 4 days a week £40,000 - £60,000 DOE. Plus up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: •Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews •Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics •Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance •Control £700k IT OPEX budget; track costs and manage asset register •Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits •Communicate clearly with execs; use NPS/CSAT to improve supplier service What You'll Bring to the Team: •Managed multi-supplier, outsourced IT & telecoms contracts end-to-end •Understanding Microsoft Cloud environment •Run IT Teams across Microsoft stack •Led RFPs, contract negotiations, and vendor performance reviews •Tracked SLAs and supported supplier-led change projects •Familiar with ISO 27001, GDPR, and risk reporting •Clear communicator with execs, users, and vendors •Data-driven; focused on cost, service, and risk improvement Certifications & Education: Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: •Generous Annual Leave - 25 days of holiday per year (pro-rated in the first year). •Performance Linked Annual Bonus. •Pension Scheme - 5% matched Auto-enrolment with People's Pension after 3 months. •Training & Development - We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Salary Expectation: Do you have the right to work in the UK without restriction? Notice Period: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Key Responsibilities: Ensure all compliance planned visits are undertaken in accordance with compliance schedule, and all maintenance is carried out in line with statutory and mandatory requirements. Raise remedial works and advise on corrective measures as needed in order to maintain compliance and minimise risk on the estate. Ensure all estate asset information is kept up to state in CAFM system, and that robust change control procedures are implemented. Support the Account Director and Contract Managers in preventing KPI breaches in related areas and any associated KPI penalty. Prevent contract scope creep by monitoring changes in maintenance requirements & asset base and supporting any required commercial baseline. Managing allocation of PPMS to subcontractors Carrying out Subcontractor monitoring - making sure subcontractors are working to agreed RAMS and to site specific safety rules as per UEA's permit office guidelines. Managing performance for PPMs delivered and making sure reports are in in a timely manner. Planning in any disruptive works with building users and creating schedules for major service visits ie Fume cupboard containment testing, MSC servicing & EICRs. Have a good working knowledge of contractor delivered PPM's Manage remedial works from PPM visits, either adding quotes to tracker for client approval or if within contractual comp limit, arranging purchase orders to be sent to suppliers. Supporting other supervisors and engineers on site with day-to-day tasks. Attending monthly meetings with subcontractors to go over performance and current ongoing works. Attending meetings with the client on request to discuss any on going works or updates from themselves. Delivering weekly toolbox talks to onsite engineers on a rota Occasional evening/weekend working Essential Hiring Criteria: Proven experience working within building services / facilities management Candidates will ideally be either trade qualified and experienced or qualified Previous appointments as an Authorised Person or Senior Authorised Person for LV, HV, Mechanical High Risk or Confined Spaces are advantageous. Understanding of Microsoft Office software packages Experience in a compliance or safety role is desirable. Personal Attributes: High attention to detail and methodical in approach. Takes pride in the quality of their work and that of their business. Enthusiastic about technical compliance and safety. Supportive and authoritative in leading teams. Commercial awareness and understanding. Strong customer focus and sensitivity. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Jul 31, 2025
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Key Responsibilities: Ensure all compliance planned visits are undertaken in accordance with compliance schedule, and all maintenance is carried out in line with statutory and mandatory requirements. Raise remedial works and advise on corrective measures as needed in order to maintain compliance and minimise risk on the estate. Ensure all estate asset information is kept up to state in CAFM system, and that robust change control procedures are implemented. Support the Account Director and Contract Managers in preventing KPI breaches in related areas and any associated KPI penalty. Prevent contract scope creep by monitoring changes in maintenance requirements & asset base and supporting any required commercial baseline. Managing allocation of PPMS to subcontractors Carrying out Subcontractor monitoring - making sure subcontractors are working to agreed RAMS and to site specific safety rules as per UEA's permit office guidelines. Managing performance for PPMs delivered and making sure reports are in in a timely manner. Planning in any disruptive works with building users and creating schedules for major service visits ie Fume cupboard containment testing, MSC servicing & EICRs. Have a good working knowledge of contractor delivered PPM's Manage remedial works from PPM visits, either adding quotes to tracker for client approval or if within contractual comp limit, arranging purchase orders to be sent to suppliers. Supporting other supervisors and engineers on site with day-to-day tasks. Attending monthly meetings with subcontractors to go over performance and current ongoing works. Attending meetings with the client on request to discuss any on going works or updates from themselves. Delivering weekly toolbox talks to onsite engineers on a rota Occasional evening/weekend working Essential Hiring Criteria: Proven experience working within building services / facilities management Candidates will ideally be either trade qualified and experienced or qualified Previous appointments as an Authorised Person or Senior Authorised Person for LV, HV, Mechanical High Risk or Confined Spaces are advantageous. Understanding of Microsoft Office software packages Experience in a compliance or safety role is desirable. Personal Attributes: High attention to detail and methodical in approach. Takes pride in the quality of their work and that of their business. Enthusiastic about technical compliance and safety. Supportive and authoritative in leading teams. Commercial awareness and understanding. Strong customer focus and sensitivity. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Retail Division where you will deliver on our regulatory obligations to monitor the intermediaries each business has a commercial relationship with, to ensure that best practice standards are followed, and customer harm is prevented. This role involves supporting the management and administration of the Broker Monitoring Process in Premium Finance and the Intermediary of Concern Process in Motor Finance, holding stakeholders accountable for deadlines associated within these processes and liaising with senior stakeholders to develop and improve the process. RESPONSIBILITIES Management of Broker Monitoring and Intermediary of Concern Process Coordination of investigation of potential intermediary conduct concerns Holding meetings with stakeholders to provide education and drive engagement with relation to conduct risk in intermediaries Support Senior Intermediary Oversight Analyst with intermediary audits Producing management information for senior stakeholders relating to Broker Monitoring and Intermediaries of Concern Producing reports for the Broker Concerns Forum and Intermediary Oversight Forum Coordinate senior stakeholder response to complex intermediary conduct concerns, including chairing forum working groups Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Effective root cause analysis skills Strong attention to detail experience delivering effective Management Information (MI) The ability to plan and organise own workloads The ability to handle difficult conversations in a face to face environment Conflict handling skills and ability to provide positive but constructive feedback Experience using Microsoft Excel and Word skills IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Experience in Financial Services Experience with managing and influencing senior managers Development of effective management information Sound knowledge of operational risk frameworks Knowledge of regulatory environment We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday
Jul 31, 2025
Full time
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Retail Division where you will deliver on our regulatory obligations to monitor the intermediaries each business has a commercial relationship with, to ensure that best practice standards are followed, and customer harm is prevented. This role involves supporting the management and administration of the Broker Monitoring Process in Premium Finance and the Intermediary of Concern Process in Motor Finance, holding stakeholders accountable for deadlines associated within these processes and liaising with senior stakeholders to develop and improve the process. RESPONSIBILITIES Management of Broker Monitoring and Intermediary of Concern Process Coordination of investigation of potential intermediary conduct concerns Holding meetings with stakeholders to provide education and drive engagement with relation to conduct risk in intermediaries Support Senior Intermediary Oversight Analyst with intermediary audits Producing management information for senior stakeholders relating to Broker Monitoring and Intermediaries of Concern Producing reports for the Broker Concerns Forum and Intermediary Oversight Forum Coordinate senior stakeholder response to complex intermediary conduct concerns, including chairing forum working groups Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Effective root cause analysis skills Strong attention to detail experience delivering effective Management Information (MI) The ability to plan and organise own workloads The ability to handle difficult conversations in a face to face environment Conflict handling skills and ability to provide positive but constructive feedback Experience using Microsoft Excel and Word skills IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Experience in Financial Services Experience with managing and influencing senior managers Development of effective management information Sound knowledge of operational risk frameworks Knowledge of regulatory environment We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday
Lettings Negotiator Essex region £28-30k + discretionary annual bonus up to £10k DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Negotiator to join their team on a permanent basis. You will be Essex based, covering different areas in the patch. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Negotiator who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Jul 31, 2025
Full time
Lettings Negotiator Essex region £28-30k + discretionary annual bonus up to £10k DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Negotiator to join their team on a permanent basis. You will be Essex based, covering different areas in the patch. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Negotiator who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Role: Finance & CRM Administrator Reporting to: Financial Controller, with a dotted line to the Directors/Fundraising team Purpose of job: To work with the Finance and Fundraising teams to provide excellent finance, CRM & other systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include maintaining financial records, managing and maintaining a CRM database of contacts, supporting other digital systems, and some general administrative duties including IT support. Working pattern: 35 hours per week, usually worked from 10 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home. Contract: Permanent Salary: £28,000-£30,000pa depending on experience Who we are looking for Are you fascinated by data with an excellent grasp on finance, IT and digital systems? Are you interested in the role financial, CRM & other digital systems play in how arts organisations and cultural projects are managed? Are you looking to take the next step in your arts finance, administration or fundraising career? The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of Finance & CRM Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM which began in 2023. This new role is essential to the success of the Finance & Fundraising teams, in providing effective finance and CRM administration support. The Finance and CRM Administrator will support income generation activities including fundraising and venue hire, as well as playing a vital role in keeping the Museum s accounting systems working effectively. This includes processing all types of financial transactions on Xero and maintaining records on Beacon. You will work as a key part of both teams supporting the Museum s strategy through the provision of high quality financial & other data, and the maintenance of the underlying systems. This is an exciting opportunity for a highly organised individual with strong financial skills, an attention to detail, and a flair for collaborative working and information management. You will be looking to expand your skillset and make a tangible impact on our work, through the effective use & development of the main systems underpining our financial strategy & income generation. Key objectives Supporting the Finance team with accurate & timely processing & reconciling of all types of Museum transactions & ledgers including sales, purchases, banking & cash. Continue ongoing migration of supporter and customer data to Beacon CRM, working with all teams Support all staff with SharePoint migration project ensuring effective record management Continue seeking opportunities to improve the use of our digital systems to increase organisational efficiencies & income generation Key responsibilities Finance Raise sales invoices Process credit card transactions Credit control & reconciliation of the sales ledger Financial management of shop takings Process bank & cash transactions Bank reconciliations Produce financial reports & other ad hoc duties as required by the Financial Controller Gift Aid Claims support Training in and promoting use of XERO to staff CRM Administration Maintain and update Beacon with all fundraising transactions including applications, prospects, & funding receipts Process donations, pledges and ticket payments from individuals, organisations, trusts and foundations Day-to-day administration of the Museum s Friends & other membership schemes Maintain up-to-date and accurate records of contacts ensuring that strict confidentiality and GDPR legislation and guidance is adhered to Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM Lead on development of improving existing CRM systems within Beacon CRM Assist in data capture and gathering to support fundraising compliance & applications Training in and promoting use of CRM to staff including building reports. Admin support Basic IT support working with outsourced IT contractors and the Operations team Manage the ordering of office items Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins Supporting the Director s Office Project Manager with governance & meetings Other To perform any other tasks as reasonably requested by the Directors, Financial Controller and Fundraising team Person specification Essential Excellent financial, administration & analytical skills Experience of financial systems such as Xero, Sage or QuickBooks Good understanding and experience of Excel Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum s different stakeholders Solid experience working with not-for-profit databases, such as Beacon CRM The ability to also work independently and take initiative within a small team Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities Excellent IT skills including in depth knowledge of financial systems, CRM, Microsoft 365, SharePoint, and other cloud based digital systems An enjoyment of and willingness to engage with a wide variety of people and organisations Able to act with discretion and maintain professional confidentiality at all times Appreciation of and support for the aims, values and ethos of The Foundling Museum Desirable An interest in and engagement with the work and ethos of the Museum An interest in and engagement with the arts, heritage and/or music Experience of working in a finance or fundraising environment Benefits 25 days annual leave per year (pro rata) + bank holidays (pro rata)+ Birthday leave + Volunteering leave You will be eligible to join a group contributory pension scheme (3 months after your start date) Discount from the Foundling Museum Shop and local partner businesses Access to season ticket , rental deposit and cycle to work scheme loans (3 months from your start date) Free and discounted access to partner museums and galleries Free access to our fully funded Employee Assistance Programme for wellbeing WISDOM Training support from our on line learning platform Interview timetable : Closing date: 5pm 17 Aug 2025 First interview date: Week commencing 25 August 2025 (NB interview will include a job related task) Second interview date for shortlisted candidates: Week commencing 8 September 2025 How to apply: To apply please use the link to our application portal where you will be asked to upload our standard application form. The form will ask you for: details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post; Details of your notice period and names of 2 referees, together with the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission); Telephone numbers, which will be used with discretion. Please also tell us what makes you a good fit for the role, for example,giving evidence of your ability to match the criteria outlined in the Person Specification. PLEASE NOTE: the application portal will request a CV. This is not necessary and can be ignored. Where it requests a CV please only upload the completed Application form, and the optional Equal Opportunities form. Please get in touch with us if you have any access requirements, for example if you would prefer to send your application via video. About the Foundling Museum A seaman, a composer and a painter, and the moving story of the charity they started 270 years ago. It is a recipe of art and care, which still looks after kids today. Coram, Handel, Hogarth, what s not to love? - Grayson Perry CBE, Foundling Museum Trustee The Foundling Museum tells the compelling story of Thomas Coram s Hospital for foundlings, the UK s first ever children s charity, now named Coram, and its first public art gallery, now the Foundling Museum. Inspired by three great 18th-century activists - Thomas Coram, William Hogarth and George Frideric Handel - our mission is to inspire change and transform lives through the power of the arts. We believe in creative action that brings past and present together, to stimulate imaginations and enrich lives. Examples of our work include: Art projects which explore how our historic story of care still resonates today by addressing stigma and supporting mental health. We do this by working in a connected way, establishing collaborations with local health and community partners. Tracing Our Tales , our flagship training programme for care-experienced young people which was named Learning Programme of the Year at the 2022 Museums and Heritage Awards . click apply for full job details
Jul 31, 2025
Full time
Role: Finance & CRM Administrator Reporting to: Financial Controller, with a dotted line to the Directors/Fundraising team Purpose of job: To work with the Finance and Fundraising teams to provide excellent finance, CRM & other systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include maintaining financial records, managing and maintaining a CRM database of contacts, supporting other digital systems, and some general administrative duties including IT support. Working pattern: 35 hours per week, usually worked from 10 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home. Contract: Permanent Salary: £28,000-£30,000pa depending on experience Who we are looking for Are you fascinated by data with an excellent grasp on finance, IT and digital systems? Are you interested in the role financial, CRM & other digital systems play in how arts organisations and cultural projects are managed? Are you looking to take the next step in your arts finance, administration or fundraising career? The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of Finance & CRM Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM which began in 2023. This new role is essential to the success of the Finance & Fundraising teams, in providing effective finance and CRM administration support. The Finance and CRM Administrator will support income generation activities including fundraising and venue hire, as well as playing a vital role in keeping the Museum s accounting systems working effectively. This includes processing all types of financial transactions on Xero and maintaining records on Beacon. You will work as a key part of both teams supporting the Museum s strategy through the provision of high quality financial & other data, and the maintenance of the underlying systems. This is an exciting opportunity for a highly organised individual with strong financial skills, an attention to detail, and a flair for collaborative working and information management. You will be looking to expand your skillset and make a tangible impact on our work, through the effective use & development of the main systems underpining our financial strategy & income generation. Key objectives Supporting the Finance team with accurate & timely processing & reconciling of all types of Museum transactions & ledgers including sales, purchases, banking & cash. Continue ongoing migration of supporter and customer data to Beacon CRM, working with all teams Support all staff with SharePoint migration project ensuring effective record management Continue seeking opportunities to improve the use of our digital systems to increase organisational efficiencies & income generation Key responsibilities Finance Raise sales invoices Process credit card transactions Credit control & reconciliation of the sales ledger Financial management of shop takings Process bank & cash transactions Bank reconciliations Produce financial reports & other ad hoc duties as required by the Financial Controller Gift Aid Claims support Training in and promoting use of XERO to staff CRM Administration Maintain and update Beacon with all fundraising transactions including applications, prospects, & funding receipts Process donations, pledges and ticket payments from individuals, organisations, trusts and foundations Day-to-day administration of the Museum s Friends & other membership schemes Maintain up-to-date and accurate records of contacts ensuring that strict confidentiality and GDPR legislation and guidance is adhered to Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM Lead on development of improving existing CRM systems within Beacon CRM Assist in data capture and gathering to support fundraising compliance & applications Training in and promoting use of CRM to staff including building reports. Admin support Basic IT support working with outsourced IT contractors and the Operations team Manage the ordering of office items Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins Supporting the Director s Office Project Manager with governance & meetings Other To perform any other tasks as reasonably requested by the Directors, Financial Controller and Fundraising team Person specification Essential Excellent financial, administration & analytical skills Experience of financial systems such as Xero, Sage or QuickBooks Good understanding and experience of Excel Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum s different stakeholders Solid experience working with not-for-profit databases, such as Beacon CRM The ability to also work independently and take initiative within a small team Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities Excellent IT skills including in depth knowledge of financial systems, CRM, Microsoft 365, SharePoint, and other cloud based digital systems An enjoyment of and willingness to engage with a wide variety of people and organisations Able to act with discretion and maintain professional confidentiality at all times Appreciation of and support for the aims, values and ethos of The Foundling Museum Desirable An interest in and engagement with the work and ethos of the Museum An interest in and engagement with the arts, heritage and/or music Experience of working in a finance or fundraising environment Benefits 25 days annual leave per year (pro rata) + bank holidays (pro rata)+ Birthday leave + Volunteering leave You will be eligible to join a group contributory pension scheme (3 months after your start date) Discount from the Foundling Museum Shop and local partner businesses Access to season ticket , rental deposit and cycle to work scheme loans (3 months from your start date) Free and discounted access to partner museums and galleries Free access to our fully funded Employee Assistance Programme for wellbeing WISDOM Training support from our on line learning platform Interview timetable : Closing date: 5pm 17 Aug 2025 First interview date: Week commencing 25 August 2025 (NB interview will include a job related task) Second interview date for shortlisted candidates: Week commencing 8 September 2025 How to apply: To apply please use the link to our application portal where you will be asked to upload our standard application form. The form will ask you for: details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post; Details of your notice period and names of 2 referees, together with the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission); Telephone numbers, which will be used with discretion. Please also tell us what makes you a good fit for the role, for example,giving evidence of your ability to match the criteria outlined in the Person Specification. PLEASE NOTE: the application portal will request a CV. This is not necessary and can be ignored. Where it requests a CV please only upload the completed Application form, and the optional Equal Opportunities form. Please get in touch with us if you have any access requirements, for example if you would prefer to send your application via video. About the Foundling Museum A seaman, a composer and a painter, and the moving story of the charity they started 270 years ago. It is a recipe of art and care, which still looks after kids today. Coram, Handel, Hogarth, what s not to love? - Grayson Perry CBE, Foundling Museum Trustee The Foundling Museum tells the compelling story of Thomas Coram s Hospital for foundlings, the UK s first ever children s charity, now named Coram, and its first public art gallery, now the Foundling Museum. Inspired by three great 18th-century activists - Thomas Coram, William Hogarth and George Frideric Handel - our mission is to inspire change and transform lives through the power of the arts. We believe in creative action that brings past and present together, to stimulate imaginations and enrich lives. Examples of our work include: Art projects which explore how our historic story of care still resonates today by addressing stigma and supporting mental health. We do this by working in a connected way, establishing collaborations with local health and community partners. Tracing Our Tales , our flagship training programme for care-experienced young people which was named Learning Programme of the Year at the 2022 Museums and Heritage Awards . click apply for full job details