Head of Infrastructure & Tools

Barclays Payments is hiring a Director, Head of Infrastructure and Tools.

The role holder will be responsible for the following:

• Owning AWS infrastructure-as-code to deliver secure, scalable production and pre-production environments.
• Leading CI/CD tooling and automation, embedding engineering controls and policy enforcement.
• Implementing observability tooling for monitoring, logging, and alerting in a DevOps-driven environment.
• Provisioning and managing shared platform services such as Kubernetes, Kafka, service mesh, databases, and IdP.
• Ensuring cloud infrastructure is secure, compliant, and cost-optimized through best practices and tooling.
• Driving platform reliability and resilience, embedding SRE principles and disaster recovery readiness.
• Collaborating with engineering, security, and architecture teams to align infrastructure with product and compliance needs.
• Defining and maintaining reusable infrastructure standards and templates to support consistent deployments.
• Managing vendor and tooling strategy to ensure scalability, interoperability, and value for money.

Purpose of the role

To manage the people, processes, and technologies in the IT function to deliver outcomes supporting the business goals.

Accountabilities

• Developing and implementing technology strategies that enable business success, including improving efficiency, supporting growth, innovation, and risk management.
• Providing strategic leadership on all technology matters within the Group Technology organization.
• Aligning with global data governance frameworks to ensure data quality, security, and privacy, and leveraging data analytics and AI to inform business strategies.
• Implementing technology practices in accordance with security, compliance, and regulatory requirements, and actively managing risks.
• Leading digital transformation projects and modernizing legacy systems to support digital solutions for customers, clients, and colleagues.
• Managing the technology team, including hiring, training, mentoring, and resource allocation.
• Managing technology budgets, prioritizing resources, optimizing costs, and mitigating financial risks.

Director Expectations

• Advising senior management and influencing decisions outside the immediate function.
• Managing resourcing, budgeting, and policy creation for a significant sub-function.
• Escalating policy breaches appropriately.
• Ensuring compliance and regulatory adherence.
• Monitoring and influencing external environment, regulators, and advocacy groups when appropriate.
• Demonstrating comprehensive knowledge of industry practices and external market developments.
• Using advanced analytical skills to solve complex problems and design solutions.
• Making significant strategic decisions within own area.
• Negotiating and influencing stakeholders internally and externally.
• Serving as a principal contact for key clients and other functions.
• Acting as a spokesperson for the function and division.

All senior leaders are expected to demonstrate leadership behaviors aligned with Barclays' values and behaviors, fostering an environment for colleagues to thrive and deliver excellence.