Housing Caseworker

Housing Caseworker

Are you a passionate Housing Caseworker looking for your next role? 4Recruitment Services are currently recruiting for a Housing Caseworker to work in a homelessness service in Leeds.

Pay Rates: £13 - £16

• Information the Role: Successful candidates will be offered 37.5 hours per week working Monday Friday for a minimum of 3 months.

What you will be doing:

• Responsible for managing a caseload of 20 clients at risk of homelessness, facing eviction, or in need of tenancy sustainment support.
• Deliver person-centered, housing-related support by visiting clients in their homes, supporting resettlement into new tenancies, and preventing eviction or homelessness.
• Provide support across a range of client needs including mental health, dementia, substance use, domestic violence, and other complex issues.
• Role involves lone working and frequent travel between client homes, so candidates must be confident working independently and making decisions in the field.
• Use psychologically informed practices and Trauma-Informed Care to help individuals build resilience and move toward independence.
• Support clients in becoming tenancy ready, maintaining their accommodation, and integrating into the community to reduce isolation and promote wellbeing.
• Provide structured support planning, risk assessments, and documentation in line with service expectations.
• Signpost to relevant services and support networks, including healthcare, employment, education, and training.
• Liaise and collaborate with housing teams, external partners, and Engage Leeds colleagues to coordinate holistic support for each client.
• Maintain accurate records and progress reports using IT systems strong administrative and IT skills are essential.
• Work flexibly, prioritizing tasks and managing time effectively under pressure.

Specialist knowledge skills and experience:

• Strong understanding of tenancy sustainment, the housing system, and different accommodation types in Leeds.
• Confident working independently, with initiative and resilience in challenging situations.
• Experience dealing with clients affected by substance misuse, domestic abuse, mental health issues, and other vulnerabilities.
• Excellent communication, listening, and problem-solving skills.
• Demonstrates empathy, professionalism, and a commitment to empowering service users.
• Able to work both alone and collaboratively across teams and agencies.
• Competent IT user with ability to maintain clear case notes and complete admin accurately and promptly.
• Strong team player with a flexible, positive, can-do attitude.

Essential skills:

• Solid experience in a housing support or floating support role, ideally working with clients at risk of eviction or homelessness.
• Full Uk driving license

What we offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To discuss this vacancy in further detail or any other vacancies, please contact out Team on (phone number removed) or email (url removed)