Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Jun 07, 2024
Full time
Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Right Talent
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Business Development Manager - Property Investment We're working with one of the most respected names in UK property investment. With an unmatched reputation, a huge audience of active investors, and a sharp commercial focus, this business is leading the way when it comes to sourcing and delivering high-quality investment opportunities click apply for full job details
Jul 05, 2025
Full time
Business Development Manager - Property Investment We're working with one of the most respected names in UK property investment. With an unmatched reputation, a huge audience of active investors, and a sharp commercial focus, this business is leading the way when it comes to sourcing and delivering high-quality investment opportunities click apply for full job details
The European practice for Hackett is well established across Transformation, Benchmarking and Advisory. (Advisory is a multi-year programme-based model providing intellectual property and coaching to a wide client base). We are now building our Transformation capability in the UK and across our European practice. Working with C-suite executives and Procurement and Supply Chain leadership teams, we design and implement change/transformation programmes to deliver World-Class performance. As a growing practice, we have a solid foundation in classic procurement consulting basics such as spend analysis and category strategy. Additionally, we build upon Hackett's unique propositions in benchmarking and transformation to deliver highly strategic programmes for our usually global clients which enable them to close the gap between themselves and their peers. Our work is highly varied, and we pride ourselves on being able to respond flexibly to our clients' needs. Hackett's unrivalled data and intellectual property allow us to engage clients more objectively than any of our competitors. However, we also need to have the skills and gravitas to support our clients in deploying such solutions on a business-led basis. Consulting Experience: Value proposition development for practice development Stakeholder and Project Management Cross-sector/capability awareness UK, International and Global clients, 3-5 years experience in a consulting role Industry experience in a procurement role, 5-7 years Technical Experience: Digital Procurement S2P process optimization and integration Operating Model Design, transition, and implementation Third Party Risk Management design, implementation, and optimization Digital Procurement data management design and operation awareness Performance Management definition, introduction, and optimization Sustainability introduction and operation across all three ESG areas Category strategy development and execution Spend analysis and opportunity assessment Benchmarking and business case development Cost reduction and benefits tracking Supplier Relationship Management assessment and development Technology Experience: Procurement Technology (full suite and Best of Breed) awareness Automation and AI introduction Language Requirement: English (native or level of fluency of A2+) A second language is a benefit but not essential
Jul 05, 2025
Full time
The European practice for Hackett is well established across Transformation, Benchmarking and Advisory. (Advisory is a multi-year programme-based model providing intellectual property and coaching to a wide client base). We are now building our Transformation capability in the UK and across our European practice. Working with C-suite executives and Procurement and Supply Chain leadership teams, we design and implement change/transformation programmes to deliver World-Class performance. As a growing practice, we have a solid foundation in classic procurement consulting basics such as spend analysis and category strategy. Additionally, we build upon Hackett's unique propositions in benchmarking and transformation to deliver highly strategic programmes for our usually global clients which enable them to close the gap between themselves and their peers. Our work is highly varied, and we pride ourselves on being able to respond flexibly to our clients' needs. Hackett's unrivalled data and intellectual property allow us to engage clients more objectively than any of our competitors. However, we also need to have the skills and gravitas to support our clients in deploying such solutions on a business-led basis. Consulting Experience: Value proposition development for practice development Stakeholder and Project Management Cross-sector/capability awareness UK, International and Global clients, 3-5 years experience in a consulting role Industry experience in a procurement role, 5-7 years Technical Experience: Digital Procurement S2P process optimization and integration Operating Model Design, transition, and implementation Third Party Risk Management design, implementation, and optimization Digital Procurement data management design and operation awareness Performance Management definition, introduction, and optimization Sustainability introduction and operation across all three ESG areas Category strategy development and execution Spend analysis and opportunity assessment Benchmarking and business case development Cost reduction and benefits tracking Supplier Relationship Management assessment and development Technology Experience: Procurement Technology (full suite and Best of Breed) awareness Automation and AI introduction Language Requirement: English (native or level of fluency of A2+) A second language is a benefit but not essential
Business Development Manager Plant and Site Equipment Hire Job Title: Business Development Manager Plant and Site Equipment Hire Industry Sector: Renewable Energy, Construction, Infrastructure,Utilities, Public Sector, Housebuilders, Static and Mobile Welfare Units, CCTV, Fire & Security, Site Design, Personal Protection, Sustainable Welfare, Site Toilets & Showers, Wheel Washing, Lighting Towers, click apply for full job details
Jul 05, 2025
Full time
Business Development Manager Plant and Site Equipment Hire Job Title: Business Development Manager Plant and Site Equipment Hire Industry Sector: Renewable Energy, Construction, Infrastructure,Utilities, Public Sector, Housebuilders, Static and Mobile Welfare Units, CCTV, Fire & Security, Site Design, Personal Protection, Sustainable Welfare, Site Toilets & Showers, Wheel Washing, Lighting Towers, click apply for full job details
Our client is a family Pallet Distribution business and one of the leading privately owned palletised transport organisations in the UK. Striving to deliver excellence as standard they offer a wide range of delivery solutions to their customers including a hazardous goods service while maintaining the highest standards of safety and professional conduct click apply for full job details
Jul 05, 2025
Full time
Our client is a family Pallet Distribution business and one of the leading privately owned palletised transport organisations in the UK. Striving to deliver excellence as standard they offer a wide range of delivery solutions to their customers including a hazardous goods service while maintaining the highest standards of safety and professional conduct click apply for full job details
HGV Trailer Technician Location: Cardiff Employment Type: Full-Time, Permanent Working Hours: Monday to Friday, with overtime opportunities available Salary: up to £37,000 per annum Why Join Us? At TIP, we're proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here's what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year! Outstanding Earning Potential: Boost your income with overtime paid at time and a half, and double pay on Sundays. Your skills and dedication deserve generous rewards! £500 Welcome Bonus: We value your expertise and commitment, so you'll receive a £500 joining bonus as a warm welcome to the team. £1,000 Referral Scheme: Know a top-notch technician who'd thrive here? Refer them and earn £1,000! Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most. Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind. Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do. What You'll Be Doing: Perform detailed inspections, servicing, and repairs on trailers, maintaining the highest standards of safety and functionality. Accurately and efficiently complete all compliance documentation. Diagnose and resolve issues using EBS systems such as HALDEX, WABCO, and KNORR BREMSE. Participate in ongoing product and industry training, including IRTEC, tail lift, BPW & SAF axle/brake training to continuously develop your expertise. Deliver exceptional customer service while meeting tight deadlines. Follow all health and safety guidelines to maintain a safe and secure work environment. Consistently uphold and demonstrate TIP values and behaviours. Whilst the above outlines the main duties of the post the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager Who We're Looking For: We are seeking passionate and skilled candidates who thrive in a fast-paced, hands-on environment. Here's what we're looking for: Essential: Semi-Trailer or Heavy Vehicle experience. Industry standard qualifications such as City & Guilds or NVQs. Desirable: HGV Class 1 driving licence. IRTEC accreditation. EBS diagnostics experience, including Knorr Bremse, Haldex, and WABCO systems. Welding certification. Training or experience with axle manufacturers such as BPW, SAF, or JOST. Tail lift training and experience. Double deck or lifting deck maintenance experience. Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience firsthand why TIP is a market leader and why we're Great Place to Work Certified! Apply today! We've Successfully Hired from These Backgrounds: HGV Technicians, Plant Technicians, Army Engineers, Mechanical Fitters, Heavy Vehicle Mechanics, Maintenance Engineers, Heavy Equipment Fitters, Diesel Mechanics, Plant Maintenance Technicians, Plant Engineers, and Equipment Repair Technicians. We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.
Jul 05, 2025
Full time
HGV Trailer Technician Location: Cardiff Employment Type: Full-Time, Permanent Working Hours: Monday to Friday, with overtime opportunities available Salary: up to £37,000 per annum Why Join Us? At TIP, we're proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here's what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year! Outstanding Earning Potential: Boost your income with overtime paid at time and a half, and double pay on Sundays. Your skills and dedication deserve generous rewards! £500 Welcome Bonus: We value your expertise and commitment, so you'll receive a £500 joining bonus as a warm welcome to the team. £1,000 Referral Scheme: Know a top-notch technician who'd thrive here? Refer them and earn £1,000! Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most. Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind. Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do. What You'll Be Doing: Perform detailed inspections, servicing, and repairs on trailers, maintaining the highest standards of safety and functionality. Accurately and efficiently complete all compliance documentation. Diagnose and resolve issues using EBS systems such as HALDEX, WABCO, and KNORR BREMSE. Participate in ongoing product and industry training, including IRTEC, tail lift, BPW & SAF axle/brake training to continuously develop your expertise. Deliver exceptional customer service while meeting tight deadlines. Follow all health and safety guidelines to maintain a safe and secure work environment. Consistently uphold and demonstrate TIP values and behaviours. Whilst the above outlines the main duties of the post the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager Who We're Looking For: We are seeking passionate and skilled candidates who thrive in a fast-paced, hands-on environment. Here's what we're looking for: Essential: Semi-Trailer or Heavy Vehicle experience. Industry standard qualifications such as City & Guilds or NVQs. Desirable: HGV Class 1 driving licence. IRTEC accreditation. EBS diagnostics experience, including Knorr Bremse, Haldex, and WABCO systems. Welding certification. Training or experience with axle manufacturers such as BPW, SAF, or JOST. Tail lift training and experience. Double deck or lifting deck maintenance experience. Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience firsthand why TIP is a market leader and why we're Great Place to Work Certified! Apply today! We've Successfully Hired from These Backgrounds: HGV Technicians, Plant Technicians, Army Engineers, Mechanical Fitters, Heavy Vehicle Mechanics, Maintenance Engineers, Heavy Equipment Fitters, Diesel Mechanics, Plant Maintenance Technicians, Plant Engineers, and Equipment Repair Technicians. We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.
Business Unit / Group Function: Polymer Additives Work Arrangement: Onsite Level of Experience: Middle management Contract Type: Regular Manchester - Lubricant Additives The lubricant additives business units product portfolio of lubricants include synthetic base oils, lubricant additives, additive packages, and formulated lubricants. These are used in a wide variety of areas, in the automotive industry, in mechanical engineering, in metal processing, in shipbuilding, and even in the aviation industry. The lubricants are also used for engines, gearboxes, and other industrial applications in the power-generation, refrigeration, mining, constructions, primary metal, and food processing industries. Protect power trains from wear or extend the service life of machines when exposed to extreme temperatures Lanxess is developing special solutions for these applications. Job Highlights Lead, Innovate, and Drive Excellence at LANXESS UK! Are you an experienced leader in chemical, pharmaceutical, or petrochemical manufacturing? LANXESS UK is seeking a Site Manager to take full ownership of our Trafford Park production site. This is a high-impact role, responsible for compliance, production, HSEQ, strategic site planning, and cost management. What You'll Be Doing: Compliance & Safety: Ensure full adherence to COMAH regulations, occupational and process safety, and delivering LANXESS plant and process standards. Leadership & Strategy: Lead all site departments, define operational strategies, and drive continuous improvement. Production & Performance: Optimize plant operations, manage production KPIs, and oversee a €20-25 million budget. Project & Stakeholder Management: Oversee strategic site projects, CAPEX investments, and external regulatory relationships. Requirements What We're Looking For: Degree in Engineering or related field (Bachelor's or Master's). Extensive experience managing COMAH chemical, pharmaceutical, or petrochemical sites. Strong leadership, strategic planning, and financial acumen. Proven ability to manage large, multidisciplinary teams and drive organizational change. Expert knowledge of health, safety, and environmental regulations. At LANXESS, we embrace diversity and innovation, ensuring an inclusive and dynamic work environment for all. LANXESS UK is an equal opportunities employer. NO AGENCY APPROACHES - Recruitment is managed centrally. Ready to lead a high-performing site and make an impact? Apply today! What we offer you Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program. Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care. Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global "Xwork" program, we offer flexible working arrangements in all countries in which we operate. Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning. Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential. Interested? Apply today with your full up to date CV and we will be in touch with you soon.
Jul 05, 2025
Full time
Business Unit / Group Function: Polymer Additives Work Arrangement: Onsite Level of Experience: Middle management Contract Type: Regular Manchester - Lubricant Additives The lubricant additives business units product portfolio of lubricants include synthetic base oils, lubricant additives, additive packages, and formulated lubricants. These are used in a wide variety of areas, in the automotive industry, in mechanical engineering, in metal processing, in shipbuilding, and even in the aviation industry. The lubricants are also used for engines, gearboxes, and other industrial applications in the power-generation, refrigeration, mining, constructions, primary metal, and food processing industries. Protect power trains from wear or extend the service life of machines when exposed to extreme temperatures Lanxess is developing special solutions for these applications. Job Highlights Lead, Innovate, and Drive Excellence at LANXESS UK! Are you an experienced leader in chemical, pharmaceutical, or petrochemical manufacturing? LANXESS UK is seeking a Site Manager to take full ownership of our Trafford Park production site. This is a high-impact role, responsible for compliance, production, HSEQ, strategic site planning, and cost management. What You'll Be Doing: Compliance & Safety: Ensure full adherence to COMAH regulations, occupational and process safety, and delivering LANXESS plant and process standards. Leadership & Strategy: Lead all site departments, define operational strategies, and drive continuous improvement. Production & Performance: Optimize plant operations, manage production KPIs, and oversee a €20-25 million budget. Project & Stakeholder Management: Oversee strategic site projects, CAPEX investments, and external regulatory relationships. Requirements What We're Looking For: Degree in Engineering or related field (Bachelor's or Master's). Extensive experience managing COMAH chemical, pharmaceutical, or petrochemical sites. Strong leadership, strategic planning, and financial acumen. Proven ability to manage large, multidisciplinary teams and drive organizational change. Expert knowledge of health, safety, and environmental regulations. At LANXESS, we embrace diversity and innovation, ensuring an inclusive and dynamic work environment for all. LANXESS UK is an equal opportunities employer. NO AGENCY APPROACHES - Recruitment is managed centrally. Ready to lead a high-performing site and make an impact? Apply today! What we offer you Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program. Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care. Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global "Xwork" program, we offer flexible working arrangements in all countries in which we operate. Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning. Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential. Interested? Apply today with your full up to date CV and we will be in touch with you soon.
Continuous Improvement Lead Swansea SA5 Commutable from Swansea, Bridgend, Port Talbot, Neath, Llanelli, Ammanford, Glynneath, Aberdare, Pontardawe, Ystradgynlais, Porthcawl Benefits:- 26 Days + Bank Holidays 8% matched Pension Private Medical for yourself and family Private Dental for yourself and partner Quarterly bonus Company sick pay Career progression opportunities This is a fantastic opportunity to join a world leader in an Continuous Improvement Lead role. This position will provide you with excellent job security, a days based role, a market leading salary alongside a fantastic benefits package including a matched pension, medical and dental cover for yourself and partner. This role will provide you the opportunity to lead and shape Continuous Improvement on site, work on exciting projects and a play a real role in the development of the business direction. If this role could be a fit for you, apply today! Roles and Responsibilities: Coach the business to ensure they understand which minimum standards affect the performance metrics (SQCDP) and how to use them in an integrated way. Ensure the businesses understands their production system maturity as well as the route to improve. Accountable for the coaching and maintaining the Improvement owned minimum standards. Lead development and execution of the Improvement Programme. Focused on performance improvement and strategy delivery. Lead and manage business improvement strategic reviews and business governance sessions. Use improvement and problem-solving tools and techniques to deliver our critical projects and required levels of business performance. Lead the business journey to being a Lean Organisation. Actively demonstrate the Lean Leadership behaviours, coach others, support the lean strategy for their business and use Lean / Sigma tools to reduce waste and non-value added activity. Responsible for running improvement reviews and governance sessions to co-ordinate business improvement and support performance improvement through contributing to the BPD. Facilitate Kaizen events, Problem Resolution, Production System and Improvement activities. Coach Project sponsors, Green belts, Yellow belts, Lean projects and business leadership. Requirements Experience in a fast paced, results driven manufacturing environment. Lean Sigma Black Belt accredited (or working towards accreditation) Educated to minimum degree level - Or equivalent experience. Demonstrated track record of successful delivery of improvement projects / programmes linked to Customer Satisfaction and Profit & Loss. Influencing team members, managers and senior managers to improve process thinking and drive improvements Data driven improvement methods & tools Lean improvement methods & tools Value stream mapping, SQCDP, OEE, Throughput performance, SOPs, 5S, 6S, Visual Management Systems, 5 Whys, 8D, DMAIC, PFMEA 26400/611 Suitable candidates should apply immediately by calling Jack Lavis for this vacancy - on or by sending your CV directly to him at If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 05, 2025
Full time
Continuous Improvement Lead Swansea SA5 Commutable from Swansea, Bridgend, Port Talbot, Neath, Llanelli, Ammanford, Glynneath, Aberdare, Pontardawe, Ystradgynlais, Porthcawl Benefits:- 26 Days + Bank Holidays 8% matched Pension Private Medical for yourself and family Private Dental for yourself and partner Quarterly bonus Company sick pay Career progression opportunities This is a fantastic opportunity to join a world leader in an Continuous Improvement Lead role. This position will provide you with excellent job security, a days based role, a market leading salary alongside a fantastic benefits package including a matched pension, medical and dental cover for yourself and partner. This role will provide you the opportunity to lead and shape Continuous Improvement on site, work on exciting projects and a play a real role in the development of the business direction. If this role could be a fit for you, apply today! Roles and Responsibilities: Coach the business to ensure they understand which minimum standards affect the performance metrics (SQCDP) and how to use them in an integrated way. Ensure the businesses understands their production system maturity as well as the route to improve. Accountable for the coaching and maintaining the Improvement owned minimum standards. Lead development and execution of the Improvement Programme. Focused on performance improvement and strategy delivery. Lead and manage business improvement strategic reviews and business governance sessions. Use improvement and problem-solving tools and techniques to deliver our critical projects and required levels of business performance. Lead the business journey to being a Lean Organisation. Actively demonstrate the Lean Leadership behaviours, coach others, support the lean strategy for their business and use Lean / Sigma tools to reduce waste and non-value added activity. Responsible for running improvement reviews and governance sessions to co-ordinate business improvement and support performance improvement through contributing to the BPD. Facilitate Kaizen events, Problem Resolution, Production System and Improvement activities. Coach Project sponsors, Green belts, Yellow belts, Lean projects and business leadership. Requirements Experience in a fast paced, results driven manufacturing environment. Lean Sigma Black Belt accredited (or working towards accreditation) Educated to minimum degree level - Or equivalent experience. Demonstrated track record of successful delivery of improvement projects / programmes linked to Customer Satisfaction and Profit & Loss. Influencing team members, managers and senior managers to improve process thinking and drive improvements Data driven improvement methods & tools Lean improvement methods & tools Value stream mapping, SQCDP, OEE, Throughput performance, SOPs, 5S, 6S, Visual Management Systems, 5 Whys, 8D, DMAIC, PFMEA 26400/611 Suitable candidates should apply immediately by calling Jack Lavis for this vacancy - on or by sending your CV directly to him at If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
JOB DESCRIPTION Activities Coordinator REPORTING to Home Manager, Operations Manager JOB PURPOSE to plan and implement activities appropriate to Residents' needs and requests to be available to assist in delivery of activities when required, including weekends to assist Home Manager to organise fundraising events. SKILLS, KNOWLDEGE & QUALIFICATIONS Required: Proven ability to develop/organise a range of events/activities for Residents in all categories Good communication and organisational skills Team player Ability to work on own initiative Friendly, creative and confident Genuine interest in working with the relevant client group Satisfactory police check against the POVA list (where applicable) Flexible approach towards working routines Computer literacy Desired: Previous experience of working with the relevant Client group Qualification in remedial / occupational therapies MAIN RESPONSIBILITIES Activities Help Residents to socialise within the Home environment and provide a variety of activities that cater for all tastes Plan and initiate monthly rolling / individual programmes and display a weekly plan. Encourage residents to maintain pre-existing interests and hobbies. Encourage staff members, relatives and friends to participate in the Home's activities. Accompany residents, where possible, to off-site activities which may occasionally take place outside normal working hours and at weekends. Discuss the aims and objectives of recreation therapy with other staff members. Provide comfort and company on a one-to -one basis for Residents who are unable, or choose not to undertake any form of activity. Help to create an atmosphere the suits individual Residents.Communication Report any changes in Residents' physical or emotional condition to the Nurse in Charge. Assist with fundraising and budgeting for entertainments, materials and outings Maintain full and accurate records of daily activities using appropriate documentation and assist the care staff to review and update care plans To accommodate different times, places of activities and be available to assist in movement of residents around the Home to suit their choice. Arrange / participate in staff meetings as and when required. Compile, edit and produce monthly newsletter for Residents, relatives and staff to communicate events past and presentHuman Resources Assist the Home Manager when interviewing relevant volunteersMarketing Actively market St Benedict's and promote a positive personal / professional profile within the local community, ensuring the good reputation of St Benedict's Nursing Home at all times.Training & Development Ensure all staff members know how to use appropriate equipment Attend mandatory training days / courses, on or off site, as and when required Maintain profession knowledge and competence.Health & Safety Report immediately to the Home Manager or Person in Charge, any illness of an infectious nature or accident incurred by a resident, colleague, self or another Understand and ensure the implementation of St Benedict's Health & Safety policy and Emergency and Fire procedures Report to the Home Manager, or the handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard. Promote safe working practice in the Home.General Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties. Ensure the security of the Home is maintained at all times. Adhere to all Company policies and procedures within the defined timescales. Ensure all equipment is clean and well maintained, including outreach phone, camera, etc. Carry out any other tasks that may be reasonably assigned to you.This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.St Benedict's Nursing Home reserves the right to amend this Job Description from time to time, according to business needs. Any changes are to be confirmed in writing. Please note that you share with St Benedict's the responsibility of making suggestions to alter the scope of your duties and improve the effectiveness of your post.Please sign, print your name, and date below to indicate your acceptance of this Job Description. Job Type: Full-time Pay: From £12.21 per hour Expected hours: 36 per week Schedule: Day shift Work authorisation: United Kingdom (required) Work Location: In person
Jul 05, 2025
Full time
JOB DESCRIPTION Activities Coordinator REPORTING to Home Manager, Operations Manager JOB PURPOSE to plan and implement activities appropriate to Residents' needs and requests to be available to assist in delivery of activities when required, including weekends to assist Home Manager to organise fundraising events. SKILLS, KNOWLDEGE & QUALIFICATIONS Required: Proven ability to develop/organise a range of events/activities for Residents in all categories Good communication and organisational skills Team player Ability to work on own initiative Friendly, creative and confident Genuine interest in working with the relevant client group Satisfactory police check against the POVA list (where applicable) Flexible approach towards working routines Computer literacy Desired: Previous experience of working with the relevant Client group Qualification in remedial / occupational therapies MAIN RESPONSIBILITIES Activities Help Residents to socialise within the Home environment and provide a variety of activities that cater for all tastes Plan and initiate monthly rolling / individual programmes and display a weekly plan. Encourage residents to maintain pre-existing interests and hobbies. Encourage staff members, relatives and friends to participate in the Home's activities. Accompany residents, where possible, to off-site activities which may occasionally take place outside normal working hours and at weekends. Discuss the aims and objectives of recreation therapy with other staff members. Provide comfort and company on a one-to -one basis for Residents who are unable, or choose not to undertake any form of activity. Help to create an atmosphere the suits individual Residents.Communication Report any changes in Residents' physical or emotional condition to the Nurse in Charge. Assist with fundraising and budgeting for entertainments, materials and outings Maintain full and accurate records of daily activities using appropriate documentation and assist the care staff to review and update care plans To accommodate different times, places of activities and be available to assist in movement of residents around the Home to suit their choice. Arrange / participate in staff meetings as and when required. Compile, edit and produce monthly newsletter for Residents, relatives and staff to communicate events past and presentHuman Resources Assist the Home Manager when interviewing relevant volunteersMarketing Actively market St Benedict's and promote a positive personal / professional profile within the local community, ensuring the good reputation of St Benedict's Nursing Home at all times.Training & Development Ensure all staff members know how to use appropriate equipment Attend mandatory training days / courses, on or off site, as and when required Maintain profession knowledge and competence.Health & Safety Report immediately to the Home Manager or Person in Charge, any illness of an infectious nature or accident incurred by a resident, colleague, self or another Understand and ensure the implementation of St Benedict's Health & Safety policy and Emergency and Fire procedures Report to the Home Manager, or the handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard. Promote safe working practice in the Home.General Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties. Ensure the security of the Home is maintained at all times. Adhere to all Company policies and procedures within the defined timescales. Ensure all equipment is clean and well maintained, including outreach phone, camera, etc. Carry out any other tasks that may be reasonably assigned to you.This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.St Benedict's Nursing Home reserves the right to amend this Job Description from time to time, according to business needs. Any changes are to be confirmed in writing. Please note that you share with St Benedict's the responsibility of making suggestions to alter the scope of your duties and improve the effectiveness of your post.Please sign, print your name, and date below to indicate your acceptance of this Job Description. Job Type: Full-time Pay: From £12.21 per hour Expected hours: 36 per week Schedule: Day shift Work authorisation: United Kingdom (required) Work Location: In person
Business Development Manager / Area Sales Manager / Sales Manager to join a global, leading HVAC manufacturer. This Business Development Manager / Area Sales Manager / Sales Manager will operate remotely, covering the Greater London region, focusing on driving business development and progressing management of key accounts for HVAC products such as Air Handling Units (AHU), fan coils, chilled beam click apply for full job details
Jul 05, 2025
Full time
Business Development Manager / Area Sales Manager / Sales Manager to join a global, leading HVAC manufacturer. This Business Development Manager / Area Sales Manager / Sales Manager will operate remotely, covering the Greater London region, focusing on driving business development and progressing management of key accounts for HVAC products such as Air Handling Units (AHU), fan coils, chilled beam click apply for full job details
The Booking Joining this world-class design consultancy in London on a 14-month Fixed Term Contract, you'll be working alongside some of the best in the industry to deliver seamless projects throughout the studio. We are looking to speak to experienced Senior Project Managers who can act as a strategic partner to internal teams - someone who can orchestrate complex creative projects with precision, foresight and adaptability. What's On Offer? £55,000 - £65,000 Hybrid working - 2 days WFH 14-month full-time FTC Team of industry experts Great employer benefits Global brand client portfolio Close-knit team environment What We're Looking For We want to speak to seasoned CS professionals who can seamlessly blend high-level strategic thinking with meticulous attention to detail, all while supporting and enhancing the creative process. You'll drive projects forward while maintaining a bird's-eye view of the entire team, as well as workflows and projects. You'll be someone who thrives in and is passionate about the creative industry, able to talk the language and bring genuine enthusiasm to your accounts. What we're after here is a confident personality - someone who can hit the ground running, ready to ask the big questions and push back when needed. Key responsibilities for this role will include: - Strategic project orchestration - Proactive team coordination - Client relationship management - Financial management and reporting - Designer & Project Manager collaboration and support - Business development & new client acquisition - Operational oversight - A more diverse team is a more creative team. It's our job to build teams of people, and we're proud to bring together a global network of diverse talent. All applicants will be considered without regard to race, nationality, religious persuasion, sexual orientation, sex, marital or parental status, physical ability, gender, or age.
Jul 05, 2025
Full time
The Booking Joining this world-class design consultancy in London on a 14-month Fixed Term Contract, you'll be working alongside some of the best in the industry to deliver seamless projects throughout the studio. We are looking to speak to experienced Senior Project Managers who can act as a strategic partner to internal teams - someone who can orchestrate complex creative projects with precision, foresight and adaptability. What's On Offer? £55,000 - £65,000 Hybrid working - 2 days WFH 14-month full-time FTC Team of industry experts Great employer benefits Global brand client portfolio Close-knit team environment What We're Looking For We want to speak to seasoned CS professionals who can seamlessly blend high-level strategic thinking with meticulous attention to detail, all while supporting and enhancing the creative process. You'll drive projects forward while maintaining a bird's-eye view of the entire team, as well as workflows and projects. You'll be someone who thrives in and is passionate about the creative industry, able to talk the language and bring genuine enthusiasm to your accounts. What we're after here is a confident personality - someone who can hit the ground running, ready to ask the big questions and push back when needed. Key responsibilities for this role will include: - Strategic project orchestration - Proactive team coordination - Client relationship management - Financial management and reporting - Designer & Project Manager collaboration and support - Business development & new client acquisition - Operational oversight - A more diverse team is a more creative team. It's our job to build teams of people, and we're proud to bring together a global network of diverse talent. All applicants will be considered without regard to race, nationality, religious persuasion, sexual orientation, sex, marital or parental status, physical ability, gender, or age.
Technical Business Development Lead Location: Nottingham Salary: £15 per hour The Role To carry out and take responsibility for ALL Technical Sales & Business Development internally, along with all other tasks as required by the Branch manager click apply for full job details
Jul 05, 2025
Full time
Technical Business Development Lead Location: Nottingham Salary: £15 per hour The Role To carry out and take responsibility for ALL Technical Sales & Business Development internally, along with all other tasks as required by the Branch manager click apply for full job details
About us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership. But we aren't just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles. About the role As the Customer Operations Manager at Splend, you are the strategic and operational leader responsible for overseeing the customer experience post-sale across your designated hub. You will lead and develop a team of Onboarding Coordinators to deliver exceptional service, manage complex customer journeys, and drive continuous improvement in operational efficiency. This role, based out of our Cricklewood location, requires a customer-first mindset, strong leadership capability, and a deep understanding of fleet and hub operations. Your focus is on creating a best-in-class ownership experience that promotes retention, loyalty, and scalable customer success. Responsibilities Lead, coach, and develop a high-performing team, fostering accountability, growth, and a customer focused culture. Set clear team objectives aligned with business goals and deliver structured feedback through regular 1:1s and performance reviews. Manage the end-to-end post-sale customer journey, ensuring consistent, high-quality service across onboarding, inquiries, returns, and exchanges. Act as the voice of the customer within the business, identifying and addressing pain points to improve satisfaction and retention. Oversee day-to-day hub operations, including fleet readiness, scheduling, and service coordination, to ensure seamless customer support. Plan and manage team resources and workflows, resolving escalations and minimizing service disruptions. Collaborate cross-functionally with Sales and Fleet teams to align on customer needs and resolve operational issues. Drive process improvements to enhance efficiency and customer experience, including identifying opportunities for innovation and automation. Monitor key performance metrics (e.g., NPS, retention, resolution times) and report on trends to inform strategic decisions. Support the implementation of initiatives aligned with Splend's customer success and growth objectives. What you'll bring Proven experience leading operational or customer service teams in a retail, automotive, or subscription-based environment. Strong leadership and people management skills with a track record of team development and performance management, inspiring confidence and trust. Deep understanding of customer lifecycle operations, ideally in a high-volume or service-driven setting. Excellent problem-solving and decision-making abilities, with a calm, professional approach under pressure. Outstanding interpersonal and communication skills, with the ability to engage effectively with customers and internal teams. Proficiency with operational systems (e.g., CRM, scheduling tools, dashboards). Highly organized with strong attention to detail and the ability to manage competing priorities. Innovative thinker who seeks better ways of doing things and embraces change. Commercially aware with an understanding of how operations support business growth and retention. Comfortable commuting daily to our Cricklewood hub (and around North London as we grow) What we offer Performance Based Bonus with rewards tied to your impact 5additional days of flexi leave to recharge 5 fully paid sick days per year Wellbeing Support with access to confidential counselling through our EAP Access to our dedicated platform to support career growth Health insurance and a monthly wellness allowance Splend is a dynamic growth company driven a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact. At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
Jul 05, 2025
Full time
About us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership. But we aren't just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles. About the role As the Customer Operations Manager at Splend, you are the strategic and operational leader responsible for overseeing the customer experience post-sale across your designated hub. You will lead and develop a team of Onboarding Coordinators to deliver exceptional service, manage complex customer journeys, and drive continuous improvement in operational efficiency. This role, based out of our Cricklewood location, requires a customer-first mindset, strong leadership capability, and a deep understanding of fleet and hub operations. Your focus is on creating a best-in-class ownership experience that promotes retention, loyalty, and scalable customer success. Responsibilities Lead, coach, and develop a high-performing team, fostering accountability, growth, and a customer focused culture. Set clear team objectives aligned with business goals and deliver structured feedback through regular 1:1s and performance reviews. Manage the end-to-end post-sale customer journey, ensuring consistent, high-quality service across onboarding, inquiries, returns, and exchanges. Act as the voice of the customer within the business, identifying and addressing pain points to improve satisfaction and retention. Oversee day-to-day hub operations, including fleet readiness, scheduling, and service coordination, to ensure seamless customer support. Plan and manage team resources and workflows, resolving escalations and minimizing service disruptions. Collaborate cross-functionally with Sales and Fleet teams to align on customer needs and resolve operational issues. Drive process improvements to enhance efficiency and customer experience, including identifying opportunities for innovation and automation. Monitor key performance metrics (e.g., NPS, retention, resolution times) and report on trends to inform strategic decisions. Support the implementation of initiatives aligned with Splend's customer success and growth objectives. What you'll bring Proven experience leading operational or customer service teams in a retail, automotive, or subscription-based environment. Strong leadership and people management skills with a track record of team development and performance management, inspiring confidence and trust. Deep understanding of customer lifecycle operations, ideally in a high-volume or service-driven setting. Excellent problem-solving and decision-making abilities, with a calm, professional approach under pressure. Outstanding interpersonal and communication skills, with the ability to engage effectively with customers and internal teams. Proficiency with operational systems (e.g., CRM, scheduling tools, dashboards). Highly organized with strong attention to detail and the ability to manage competing priorities. Innovative thinker who seeks better ways of doing things and embraces change. Commercially aware with an understanding of how operations support business growth and retention. Comfortable commuting daily to our Cricklewood hub (and around North London as we grow) What we offer Performance Based Bonus with rewards tied to your impact 5additional days of flexi leave to recharge 5 fully paid sick days per year Wellbeing Support with access to confidential counselling through our EAP Access to our dedicated platform to support career growth Health insurance and a monthly wellness allowance Splend is a dynamic growth company driven a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact. At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
Citrus Recruit are excited to be recruiting for a Business Development Manager for a Financial Services company who are a lending specialist. Working within your postcode territory, you will be prospecting new and existing businesses to grow your loan book. You will be joining at an exciting time as they have growth plans for both revenue and people over the next 3 years click apply for full job details
Jul 05, 2025
Full time
Citrus Recruit are excited to be recruiting for a Business Development Manager for a Financial Services company who are a lending specialist. Working within your postcode territory, you will be prospecting new and existing businesses to grow your loan book. You will be joining at an exciting time as they have growth plans for both revenue and people over the next 3 years click apply for full job details
Citrus Recruit are excited to be recruiting for a Business Development Manager for a Financial Services company who are a lending specialist. Working within your postcode territory, you will be prospecting new and existing businesses to grow your loan book. You will be joining at an exciting time as they have growth plans for both revenue and people over the next 3 years click apply for full job details
Jul 05, 2025
Full time
Citrus Recruit are excited to be recruiting for a Business Development Manager for a Financial Services company who are a lending specialist. Working within your postcode territory, you will be prospecting new and existing businesses to grow your loan book. You will be joining at an exciting time as they have growth plans for both revenue and people over the next 3 years click apply for full job details
Business Development Manager Commercial Cleaning Hybrid Wokingham HQ + Field Travel (London, Kent, Essex) OTE £75K+ (Basic + Uncapped Commission) Monday to Friday 8:30am 5:00pm Permanent Full-Time Looking to step into a high-impact sales role with serious earning potential? Were hiring a Business Development Manager on behalf of a well-established and fast-growing commercial cleaning company click apply for full job details
Jul 05, 2025
Full time
Business Development Manager Commercial Cleaning Hybrid Wokingham HQ + Field Travel (London, Kent, Essex) OTE £75K+ (Basic + Uncapped Commission) Monday to Friday 8:30am 5:00pm Permanent Full-Time Looking to step into a high-impact sales role with serious earning potential? Were hiring a Business Development Manager on behalf of a well-established and fast-growing commercial cleaning company click apply for full job details
Location : Lincoln, UK (Home Office) with regular domestic and international travel Company : DYNEX SEMICONDUCTOR LTD About Dynex: Dynex Semiconductor Ltd has been manufacturing semiconductor products for over 60 years, providing IGBT, Bipolar, Power Assembly, and EV system products to customers worldwide click apply for full job details
Jul 05, 2025
Full time
Location : Lincoln, UK (Home Office) with regular domestic and international travel Company : DYNEX SEMICONDUCTOR LTD About Dynex: Dynex Semiconductor Ltd has been manufacturing semiconductor products for over 60 years, providing IGBT, Bipolar, Power Assembly, and EV system products to customers worldwide click apply for full job details
Citrus Recruit are excited to be recruiting for a Business Development Manager for a Financial Services company who are a lending specialist. Working within your postcode territory, you will be prospecting new and existing businesses to grow your loan book. You will be joining at an exciting time as they have growth plans for both revenue and people over the next 3 years click apply for full job details
Jul 05, 2025
Full time
Citrus Recruit are excited to be recruiting for a Business Development Manager for a Financial Services company who are a lending specialist. Working within your postcode territory, you will be prospecting new and existing businesses to grow your loan book. You will be joining at an exciting time as they have growth plans for both revenue and people over the next 3 years click apply for full job details
London South East Region (Kent and Croydon) Homebased - Reporting to Weybridge Office Competitive Salary + Bonus + Fully Electric Car/Car Allowance + Benefits Do you enjoy travel? Want to embark on a journey to cultivate your portfolio of clients, leveraging our established sales channels and your strategic vision? Want to work in a role that offers autonomy with the backing of a supportive team, e click apply for full job details
Jul 05, 2025
Full time
London South East Region (Kent and Croydon) Homebased - Reporting to Weybridge Office Competitive Salary + Bonus + Fully Electric Car/Car Allowance + Benefits Do you enjoy travel? Want to embark on a journey to cultivate your portfolio of clients, leveraging our established sales channels and your strategic vision? Want to work in a role that offers autonomy with the backing of a supportive team, e click apply for full job details
