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customer experience manager
Garden Furniture Sales
Garden Furniture Buyer
Garden Furniture Sales London, UK
Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team. Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers. Key Responsibilities : Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector. Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers. Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains. Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand. Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company. Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment. Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards. Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases. Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability. Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues. Qualifications : Education : Bachelor’s degree in Business, Supply Chain Management, or a related field. Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry. Skills : Strong negotiation and communication skills. Excellent analytical and decision-making abilities. Proficiency in market research and trend analysis. Ability to manage multiple tasks and meet deadlines. Strong organizational and project management skills. Proficiency in procurement software and Microsoft Office Suite. Personal Attributes : Detail-oriented with a keen eye for design and quality. Proactive and able to work independently. Strong interpersonal skills and ability to build effective relationships. What We Offer : Competitive salary and benefits package. Opportunities for professional development and career growth. A dynamic and supportive work environment. Employee discounts on our garden furniture products. How to Apply : Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Jun 07, 2024
Full time
Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team. Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers. Key Responsibilities : Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector. Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers. Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains. Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand. Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company. Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment. Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards. Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases. Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability. Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues. Qualifications : Education : Bachelor’s degree in Business, Supply Chain Management, or a related field. Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry. Skills : Strong negotiation and communication skills. Excellent analytical and decision-making abilities. Proficiency in market research and trend analysis. Ability to manage multiple tasks and meet deadlines. Strong organizational and project management skills. Proficiency in procurement software and Microsoft Office Suite. Personal Attributes : Detail-oriented with a keen eye for design and quality. Proactive and able to work independently. Strong interpersonal skills and ability to build effective relationships. What We Offer : Competitive salary and benefits package. Opportunities for professional development and career growth. A dynamic and supportive work environment. Employee discounts on our garden furniture products. How to Apply : Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Right Talent
Client Experience Assistant
Right Talent Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations. Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio. As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year! What you will gain: A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients. Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed. With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team. Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020 Why don’t you check us out on social media: @OneAvenueGroup Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations. Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio. As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year! What you will gain: A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients. Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed. With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team. Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020 Why don’t you check us out on social media: @OneAvenueGroup Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Randstad Finance
Management Accountant
Randstad Finance Seaham, County Durham
Ready to make an impact in finance? We're looking for a Management Accountant to support our team and contribute to our financial strategy. This key role will provide vital support to our Financial Management team, ensuring the delivery of robust and effective financial services that empower the business to achieve its strategic objectives. What You'll Need AAT qualified (or equivalent) or 3+ years of relevant experience (preferably part-membership of a professional accounting body). Experience in budget management, financial analysis, and reporting. Knowledge of statutory accounts. Ability to communicate complex financial information clearly to diverse audiences. Strong negotiation, influencing, and persuasion skills. High IT competence, especially with financial management systems (OpenAccounts/Ebis a plus). In this role, you will: Partner with the business to deliver effective financial management services. Help develop short- and medium-term financial strategies, identifying solutions and interventions. Prepare timely monthly and quarterly management accounts and analyses for various stakeholders, from budget managers to the Board and funders. Support the implementation of effective technical accounting arrangements and robust financial controls. Collaborate with colleagues to review budgets, s variances, and provide financial insights for decision-making and expenditure control. Work with budget holders to develop monthly financial forecasts, offering advice and challenges to optimise resource use. Build strong relationships with internal and external stakeholders, developing relevant reporting. Advise and train budget managers on technical accounting matters. Assist Finance Business Partners with statutory accounts preparation and auditor liaison. Support the operation and development of our financial management systems (OpenAccounts, Ebis). Help prepare and submit financial returns to regulators. Ensure health and safety compliance in your area. Adhere to confidentiality, information security, and GDPR policies. Embody our company values, privatising customers, business, and people. Drive financially viable and economically effective services, maximising resource benefit and social value. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Jul 26, 2025
Full time
Ready to make an impact in finance? We're looking for a Management Accountant to support our team and contribute to our financial strategy. This key role will provide vital support to our Financial Management team, ensuring the delivery of robust and effective financial services that empower the business to achieve its strategic objectives. What You'll Need AAT qualified (or equivalent) or 3+ years of relevant experience (preferably part-membership of a professional accounting body). Experience in budget management, financial analysis, and reporting. Knowledge of statutory accounts. Ability to communicate complex financial information clearly to diverse audiences. Strong negotiation, influencing, and persuasion skills. High IT competence, especially with financial management systems (OpenAccounts/Ebis a plus). In this role, you will: Partner with the business to deliver effective financial management services. Help develop short- and medium-term financial strategies, identifying solutions and interventions. Prepare timely monthly and quarterly management accounts and analyses for various stakeholders, from budget managers to the Board and funders. Support the implementation of effective technical accounting arrangements and robust financial controls. Collaborate with colleagues to review budgets, s variances, and provide financial insights for decision-making and expenditure control. Work with budget holders to develop monthly financial forecasts, offering advice and challenges to optimise resource use. Build strong relationships with internal and external stakeholders, developing relevant reporting. Advise and train budget managers on technical accounting matters. Assist Finance Business Partners with statutory accounts preparation and auditor liaison. Support the operation and development of our financial management systems (OpenAccounts, Ebis). Help prepare and submit financial returns to regulators. Ensure health and safety compliance in your area. Adhere to confidentiality, information security, and GDPR policies. Embody our company values, privatising customers, business, and people. Drive financially viable and economically effective services, maximising resource benefit and social value. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Hays
Commercial Administrator - 6 month fixed contract
Hays Chesterfield, Derbyshire
Commercial Administrator required for 6 month fixed contract in Matlock £25,000 Your new company Working for a leading manufacturing business in Matlock you will be part of a growing department. Due to an increase in workloads our client is keen to appoint a Commercial Administrator to provide support initially on a 6 month fixed term contract but this role could quickly become permanent for the right candidate. Key Vacancy information - Immediate start required in June /July 2025 - Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate Your new role This will be a busy admin role based in the Sales / Commercial Department and the main purpose of the role will be to support with commercial admin tasks. The successful candidate will ideally have held a similar role previously and able to demonstrate the ability to complete the duties of the role as described; - Support with all admin related to commercial sales (no sales involved) - Sales order processing -Liaise with transport partners to coordinate customer deliveries -Data entry and maintenance of all pricing and customer paperwork onto the system (SAP) -Update Excel worksheets -Keep product information up to date on the system, -Ensure that all freight is documented correctly and compliant (training given) - Export documentation, completing pack lists and invoices ( training given) - General admin tasks and admin support requested by the Customer Services Manager -Knowledge of MS Office required, SAP would be ideal but not essential What you'll need to succeed The successful candidate will ideally have a minimum of 1-2 years admin experience. An excellent working knowledge of MS Office is required Candidates must be able to reach the office location and be able to start a fixed contract immediately. Hays Recruitment are recruiting to this vacancy on behalf of our fantastic client. Should your application be successful a Consultant will call you to discuss a telephone screen and the next steps please make sure you receive the call and speak to the Consultant promptly. What you'll get in return Immediate start required in June /July 2025- Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 26, 2025
Full time
Commercial Administrator required for 6 month fixed contract in Matlock £25,000 Your new company Working for a leading manufacturing business in Matlock you will be part of a growing department. Due to an increase in workloads our client is keen to appoint a Commercial Administrator to provide support initially on a 6 month fixed term contract but this role could quickly become permanent for the right candidate. Key Vacancy information - Immediate start required in June /July 2025 - Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate Your new role This will be a busy admin role based in the Sales / Commercial Department and the main purpose of the role will be to support with commercial admin tasks. The successful candidate will ideally have held a similar role previously and able to demonstrate the ability to complete the duties of the role as described; - Support with all admin related to commercial sales (no sales involved) - Sales order processing -Liaise with transport partners to coordinate customer deliveries -Data entry and maintenance of all pricing and customer paperwork onto the system (SAP) -Update Excel worksheets -Keep product information up to date on the system, -Ensure that all freight is documented correctly and compliant (training given) - Export documentation, completing pack lists and invoices ( training given) - General admin tasks and admin support requested by the Customer Services Manager -Knowledge of MS Office required, SAP would be ideal but not essential What you'll need to succeed The successful candidate will ideally have a minimum of 1-2 years admin experience. An excellent working knowledge of MS Office is required Candidates must be able to reach the office location and be able to start a fixed contract immediately. Hays Recruitment are recruiting to this vacancy on behalf of our fantastic client. Should your application be successful a Consultant will call you to discuss a telephone screen and the next steps please make sure you receive the call and speak to the Consultant promptly. What you'll get in return Immediate start required in June /July 2025- Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Smiths News
Tactical Merchandiser - Glasgow
Smiths News City, Glasgow
Tactical Merchandiser - Glasgow Flexible, part time zero hour contract Pay Rate - £12.21 Per hour + 30p per mile mileage Location Allowance if applicable Full UK Driving licence plus use of vehicle required. With 33 distribution centres and more than 22,000 customers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Tactical Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme, Health Shield Care Plan Access to our Colleague Assistance Programme, Hardship fund and access to Mental Health Allies Refer a friend scheme, share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
Jul 26, 2025
Full time
Tactical Merchandiser - Glasgow Flexible, part time zero hour contract Pay Rate - £12.21 Per hour + 30p per mile mileage Location Allowance if applicable Full UK Driving licence plus use of vehicle required. With 33 distribution centres and more than 22,000 customers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Tactical Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme, Health Shield Care Plan Access to our Colleague Assistance Programme, Hardship fund and access to Mental Health Allies Refer a friend scheme, share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
Shepherd Stubbs
Sales Manager / Business Development Manager
Shepherd Stubbs City, Manchester
Are you a dynamic and results-driven Sales Manager? We are looking for someone to drive business growth by identifying new opportunities and expand our clients customer base in the North of the UK. The client who certificate construction products and systems are looking for someone who has experience in the construction product or services market, and a strong track record in B2B sales. You will be responsible for developing sales in your territory, managing several client accounts. Main Duties/Responsibilities: Business Development & Client Acquisition Identifying potential clients (mainly construction product and system manufacturers) needing product certification. Developing sales strategies to attract new clients. Build relationships with key decision-makers in target organisations and industries, including re-building relationships with dormant organisations. Sales & Account Management Managing the sales cycle from pipeline and lead generation to conversion of deals. Maintaining relationships with existing clients to ensure repeat business and upselling or cross-selling opportunities. Negotiating contracts and pricing with clients. Compliance & Technical Knowledge Staying updated on regulatory changes affecting certification and market trends in product manufacturing Coordinating with technical teams to ensure accurate certification proposals. Reporting & Performance Analysis Tracking sales performance and preparing reports for senior management where required Attending regular sales pipeline meetings Analysing client feedback and market trends to improve sales strategies. Use Dynamics 365 CRM to record traction in pipeline and sales activity General Responsibilities Promote and adhere to policies and actively promote the Business wherever possible. Responsible for your own Health and Safety and that of your colleagues and others. Carry out tasks broadly similar to those in this job description. Act professionally with integrity, impartiality, and honesty at all times. Endeavour to self-improve and develop. Key Competencies Technical: Commercial awareness Excellent time management Prospecting for new business, i.e., markets, clients, products & services. Presenting and public speaking Good networking skills Some knowledge of product manufacturing, construction sector, or 3rd party certification and regulations Excellent communication skills both verbal and written with strong negotiation skills. Experience working directly or indirectly in a UKAS accredited and/or product development/R&D environment. What we offer: Pension Scheme of 6% Life assurance Generous holiday allowance starting at 25 days and increasing to 30 after five years of service Health care cash plan scheme An Employee Assistance Programme with up to 6 counselling sessions Flexible working hours to fit in with individual lifestyles We re a social group and when we re not working, we love to get together socially, and support local community initiatives whenever possible
Jul 26, 2025
Full time
Are you a dynamic and results-driven Sales Manager? We are looking for someone to drive business growth by identifying new opportunities and expand our clients customer base in the North of the UK. The client who certificate construction products and systems are looking for someone who has experience in the construction product or services market, and a strong track record in B2B sales. You will be responsible for developing sales in your territory, managing several client accounts. Main Duties/Responsibilities: Business Development & Client Acquisition Identifying potential clients (mainly construction product and system manufacturers) needing product certification. Developing sales strategies to attract new clients. Build relationships with key decision-makers in target organisations and industries, including re-building relationships with dormant organisations. Sales & Account Management Managing the sales cycle from pipeline and lead generation to conversion of deals. Maintaining relationships with existing clients to ensure repeat business and upselling or cross-selling opportunities. Negotiating contracts and pricing with clients. Compliance & Technical Knowledge Staying updated on regulatory changes affecting certification and market trends in product manufacturing Coordinating with technical teams to ensure accurate certification proposals. Reporting & Performance Analysis Tracking sales performance and preparing reports for senior management where required Attending regular sales pipeline meetings Analysing client feedback and market trends to improve sales strategies. Use Dynamics 365 CRM to record traction in pipeline and sales activity General Responsibilities Promote and adhere to policies and actively promote the Business wherever possible. Responsible for your own Health and Safety and that of your colleagues and others. Carry out tasks broadly similar to those in this job description. Act professionally with integrity, impartiality, and honesty at all times. Endeavour to self-improve and develop. Key Competencies Technical: Commercial awareness Excellent time management Prospecting for new business, i.e., markets, clients, products & services. Presenting and public speaking Good networking skills Some knowledge of product manufacturing, construction sector, or 3rd party certification and regulations Excellent communication skills both verbal and written with strong negotiation skills. Experience working directly or indirectly in a UKAS accredited and/or product development/R&D environment. What we offer: Pension Scheme of 6% Life assurance Generous holiday allowance starting at 25 days and increasing to 30 after five years of service Health care cash plan scheme An Employee Assistance Programme with up to 6 counselling sessions Flexible working hours to fit in with individual lifestyles We re a social group and when we re not working, we love to get together socially, and support local community initiatives whenever possible
Iceland
Deputy Manager
Iceland Exeter, Devon
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Jul 26, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Assistant Store Manager
KIKO MILANO Manchester, Lancashire
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The UK team works in the spirit of Integrity, Respect, Accountability and Teamwork. MAIN RESPONSIBILITIES PEOPLE MANAGEMENT Coach and support the team to deliver customer experience and business goals Recruit, on-board train and support the team to deliver the customer experience and business goals Support in ensuring all the store planning and annual leave is in line with the business needs Coach the team on: products, make up application technique and selling techniques in order to deliver the KIKO customer experience CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex) Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager Completion of all BeKIKO dossiers, quizzes and training elements Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss) PROCEDURES & POLICIES EXECUTION Guarantee that stores are compliant with all KIKO standards and procedures Guarantee the compliance with store procedures (KIKO STORE BOOK). Guarantee the execution of the promotional calendar. Guarantee all operational procedures are adhered to in store and that the store is compliant Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies. Minimum of 3 years of experience in a similar role within the retail industry Demonstrated leadership skills and the ability to effectively manage a team Excellent communication and interpersonal skills Strong organizational and time management abilities Proven track record of achieving sales targets and driving business growth Knowledge of inventory management and visual merchandising Ability to analyze sales data and make informed decisions Flexibility to work evenings, weekends, and holidays as required Proficiency in using point-of-sale (POS) systems and other retail software Passion for the beauty industry and familiarity with KIKO MILANO products
Jul 26, 2025
Full time
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The UK team works in the spirit of Integrity, Respect, Accountability and Teamwork. MAIN RESPONSIBILITIES PEOPLE MANAGEMENT Coach and support the team to deliver customer experience and business goals Recruit, on-board train and support the team to deliver the customer experience and business goals Support in ensuring all the store planning and annual leave is in line with the business needs Coach the team on: products, make up application technique and selling techniques in order to deliver the KIKO customer experience CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex) Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager Completion of all BeKIKO dossiers, quizzes and training elements Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss) PROCEDURES & POLICIES EXECUTION Guarantee that stores are compliant with all KIKO standards and procedures Guarantee the compliance with store procedures (KIKO STORE BOOK). Guarantee the execution of the promotional calendar. Guarantee all operational procedures are adhered to in store and that the store is compliant Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies. Minimum of 3 years of experience in a similar role within the retail industry Demonstrated leadership skills and the ability to effectively manage a team Excellent communication and interpersonal skills Strong organizational and time management abilities Proven track record of achieving sales targets and driving business growth Knowledge of inventory management and visual merchandising Ability to analyze sales data and make informed decisions Flexibility to work evenings, weekends, and holidays as required Proficiency in using point-of-sale (POS) systems and other retail software Passion for the beauty industry and familiarity with KIKO MILANO products
Transformation Business Partner - Waste Water
Thames Water Utilities Limited Reading, Berkshire
Job title Transformation Business Partner - Waste Water Ref 41396 Division Retail Location Hybrid - Clearwater Court - RG1 8DB Contract type Fixed term/Secondment Full/Part-time Full-time Salary Offering salary £58,000 to £75,000 per annum, depending on experience Job grade C Closing date 06/08/2025 This is a 6-month secondment opportunity. These are fantastic opportunities to play a key role in delivering the transformation of Thames Water. Our ambitious business plan for the AMP8 () represents Thames Water's biggest ever investment programme to benefit customers and the environment, requiring us to deliver strategies and initiatives to drive improved performance and operational efficiency, including a rapid scaling of our capital deployment capability and digital enablement, and together deliver a transformation of Thames Water. Three Transformation Business Partner roles are available. Each role will focus on different aspects of our integrated Transformation Plan. Assigned business area(s) could include water or wastewater operational businesses or customer service. To enable this level of ambition, we have put in place a Transformation Office, reporting into the Transformation & Retail Executive Director, which will provide overall strategic coordination and support to the line of business in the delivery of our integrated Transformation Plan, as well as acting as a second line of assurance. What you will be doing as a Transformation Business Partner - Waste Water Interface with the line of business on delivery of functional strategy initiatives and/or critical performance metrics within the Transformation Plan, engaging as both a critical friend and second line of assurance. Be the stakeholder manager for the assigned business area(s), including management of escalations, unblocking issues to progress, managing requests for intervention support by the line of business, as well as being able to provide overall transparency on progress, issues and risks. Provide active support to Accountable Leads, teams and Accountable Owners to drive successful delivery, including bridging across teams to actively support and solve problems. Provide thought leadership, including constructive challenge and scrutiny, as a partner to the Accountable Owner, including planning and governance controls, the pace of delivery, or other issues. Create effective solutions in collaboration with the Line, leveraging discipline expertise. Identify, manage and broker resolutions for dependencies/ risks, while ensuring those which cannot be managed within the Line are escalated appropriately for resolution. Drive tracking of workstream progress and prepare materials for Transformation Monthly Business Reviews and Executive-level updates. What you should bring to the role Highly motivated with the personal credibility and authority to own specific workstreams with the line of business, build relationships and trust with senior leaders in the business. Experience in delivering large-scale transformation, ideally with relevant domain knowledge and experience within the Water Industry. Skilled and experienced problem solver with complex judgement, an expert within a discipline, which is recognised and respected by the line of business and able to provide or enable solutions. Ability to balance stakeholder management and active problem-solving to work through issues while retaining the independence to constructively challenge where needed. Broad understanding of concepts and principles in multiple disciplines, with proven experience operating in a cross-functional environment, being a positive influence and working collaboratively to deliver outcomes and add value. Experience using complex judgment based on advanced analytical thought to develop and translate strategies and ideas into detailed approaches, business cases, plans and controls for assuring delivery. Credibility, authority and ability to negotiate internally and work with leaders across the company; experience in facilitation of senior attendee ideation, prioritisation, and general working workshops. Competent in MS Office, including Excel, PowerPoint, Word and collaboration tools such as Teams, SharePoint. Preferred experience with Power BI. Outcome-focused, operating with an 'indispensable' mindset in terms of supporting and enabling the line of business to be successful, takes ownership and delivers beyond role definition. Being proactive and willing/able to support teams in taking a 'hands-on' approach to driving progress and problem-solving. Skilled at building relationships and trust with the workstream teams, Accountable Leads and Accountable Owners, providing active support as well as constructive challenges. What's in it for you? This is an exciting time to join Thames Water as we continue to deliver on our turnaround plan, offering the opportunity to become part of our strategic journey. Offering a salary of £58,000 to £75,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays). Car Allowance - £5,800 per annum. Annual Bonus. Private Medical Health Care. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . We aim to remove any real or perceived barriers to success. If you need assistance, we're here to help and support you. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advertisement earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.
Jul 26, 2025
Full time
Job title Transformation Business Partner - Waste Water Ref 41396 Division Retail Location Hybrid - Clearwater Court - RG1 8DB Contract type Fixed term/Secondment Full/Part-time Full-time Salary Offering salary £58,000 to £75,000 per annum, depending on experience Job grade C Closing date 06/08/2025 This is a 6-month secondment opportunity. These are fantastic opportunities to play a key role in delivering the transformation of Thames Water. Our ambitious business plan for the AMP8 () represents Thames Water's biggest ever investment programme to benefit customers and the environment, requiring us to deliver strategies and initiatives to drive improved performance and operational efficiency, including a rapid scaling of our capital deployment capability and digital enablement, and together deliver a transformation of Thames Water. Three Transformation Business Partner roles are available. Each role will focus on different aspects of our integrated Transformation Plan. Assigned business area(s) could include water or wastewater operational businesses or customer service. To enable this level of ambition, we have put in place a Transformation Office, reporting into the Transformation & Retail Executive Director, which will provide overall strategic coordination and support to the line of business in the delivery of our integrated Transformation Plan, as well as acting as a second line of assurance. What you will be doing as a Transformation Business Partner - Waste Water Interface with the line of business on delivery of functional strategy initiatives and/or critical performance metrics within the Transformation Plan, engaging as both a critical friend and second line of assurance. Be the stakeholder manager for the assigned business area(s), including management of escalations, unblocking issues to progress, managing requests for intervention support by the line of business, as well as being able to provide overall transparency on progress, issues and risks. Provide active support to Accountable Leads, teams and Accountable Owners to drive successful delivery, including bridging across teams to actively support and solve problems. Provide thought leadership, including constructive challenge and scrutiny, as a partner to the Accountable Owner, including planning and governance controls, the pace of delivery, or other issues. Create effective solutions in collaboration with the Line, leveraging discipline expertise. Identify, manage and broker resolutions for dependencies/ risks, while ensuring those which cannot be managed within the Line are escalated appropriately for resolution. Drive tracking of workstream progress and prepare materials for Transformation Monthly Business Reviews and Executive-level updates. What you should bring to the role Highly motivated with the personal credibility and authority to own specific workstreams with the line of business, build relationships and trust with senior leaders in the business. Experience in delivering large-scale transformation, ideally with relevant domain knowledge and experience within the Water Industry. Skilled and experienced problem solver with complex judgement, an expert within a discipline, which is recognised and respected by the line of business and able to provide or enable solutions. Ability to balance stakeholder management and active problem-solving to work through issues while retaining the independence to constructively challenge where needed. Broad understanding of concepts and principles in multiple disciplines, with proven experience operating in a cross-functional environment, being a positive influence and working collaboratively to deliver outcomes and add value. Experience using complex judgment based on advanced analytical thought to develop and translate strategies and ideas into detailed approaches, business cases, plans and controls for assuring delivery. Credibility, authority and ability to negotiate internally and work with leaders across the company; experience in facilitation of senior attendee ideation, prioritisation, and general working workshops. Competent in MS Office, including Excel, PowerPoint, Word and collaboration tools such as Teams, SharePoint. Preferred experience with Power BI. Outcome-focused, operating with an 'indispensable' mindset in terms of supporting and enabling the line of business to be successful, takes ownership and delivers beyond role definition. Being proactive and willing/able to support teams in taking a 'hands-on' approach to driving progress and problem-solving. Skilled at building relationships and trust with the workstream teams, Accountable Leads and Accountable Owners, providing active support as well as constructive challenges. What's in it for you? This is an exciting time to join Thames Water as we continue to deliver on our turnaround plan, offering the opportunity to become part of our strategic journey. Offering a salary of £58,000 to £75,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays). Car Allowance - £5,800 per annum. Annual Bonus. Private Medical Health Care. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . We aim to remove any real or perceived barriers to success. If you need assistance, we're here to help and support you. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advertisement earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.
MID-LEVEL SOFTWARE ENGINEER
Scaffold Digital Ltd
We are seeking a talented and experienced mid-level software engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions that meet client requirements. At Scaffold Digital, we are passionate about creating innovative digital experiences. We are a team of creative thinkers and problem solvers dedicated to expanding the limits of what is possible by helping customers achieve their goals. What does the job involve? In short, we are seeking a talented and experienced mid-level software engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions that meet client requirements. You will work closely with cross-functional teams, collaborating with designers, product managers, and fellow developers to deliver exceptional results. Key responsibilities Develop, test, and deploy software solutions that meet project requirements and quality standards. Collaborate with team members to design and implement efficient and scalable software architectures. Participate in code reviews, providing constructive feedback and ensuring code quality. Mentor junior developers, sharing knowledge and best practices to foster their growth. Take ownership of assigned tasks and projects, ensuring timely delivery and meeting project deadlines. Stay updated with the latest industry trends and technologies, continuously enhancing your skills. What type of person are we looking for? Fit our brand personality A good sense of humour, friendly, positive, and easy-going, fitting our brand personality. Strong problem-solving skills, approaching challenges methodically and pragmatically. Trustworthy and accountable, taking ownership of mistakes and learning from them. A progressive mindset, constantly seeking opportunities to learn and grow, and exploring innovative solutions. Collaborative and team-oriented, willing to work closely with others and contribute to the success of the team and client. Experience Solid experience in software development, with expertise in PHP. Preferable with Laravel & Angular experience. Proven track record of successfully delivering software projects on time and to specifications. Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues. Excellent collaboration and communication skills, with the ability to work effectively in a team environment. Leadership potential and a desire to grow into a team lead role in the future. The benefits of joining our team We are a remote-first team with a base in Belfast, Northern Ireland Hybrid working and with local team meetups at Ormeau Baths, Belfast - Northern Ireland Annual, international company retreat Salary negotiable depending on experience. A company pension that is flexible and tailored to suit you. Flexible working hours based on a 37.5 hour week. Opportunities to learn and advance your skills with a team of like-minded people.
Jul 26, 2025
Full time
We are seeking a talented and experienced mid-level software engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions that meet client requirements. At Scaffold Digital, we are passionate about creating innovative digital experiences. We are a team of creative thinkers and problem solvers dedicated to expanding the limits of what is possible by helping customers achieve their goals. What does the job involve? In short, we are seeking a talented and experienced mid-level software engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions that meet client requirements. You will work closely with cross-functional teams, collaborating with designers, product managers, and fellow developers to deliver exceptional results. Key responsibilities Develop, test, and deploy software solutions that meet project requirements and quality standards. Collaborate with team members to design and implement efficient and scalable software architectures. Participate in code reviews, providing constructive feedback and ensuring code quality. Mentor junior developers, sharing knowledge and best practices to foster their growth. Take ownership of assigned tasks and projects, ensuring timely delivery and meeting project deadlines. Stay updated with the latest industry trends and technologies, continuously enhancing your skills. What type of person are we looking for? Fit our brand personality A good sense of humour, friendly, positive, and easy-going, fitting our brand personality. Strong problem-solving skills, approaching challenges methodically and pragmatically. Trustworthy and accountable, taking ownership of mistakes and learning from them. A progressive mindset, constantly seeking opportunities to learn and grow, and exploring innovative solutions. Collaborative and team-oriented, willing to work closely with others and contribute to the success of the team and client. Experience Solid experience in software development, with expertise in PHP. Preferable with Laravel & Angular experience. Proven track record of successfully delivering software projects on time and to specifications. Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues. Excellent collaboration and communication skills, with the ability to work effectively in a team environment. Leadership potential and a desire to grow into a team lead role in the future. The benefits of joining our team We are a remote-first team with a base in Belfast, Northern Ireland Hybrid working and with local team meetups at Ormeau Baths, Belfast - Northern Ireland Annual, international company retreat Salary negotiable depending on experience. A company pension that is flexible and tailored to suit you. Flexible working hours based on a 37.5 hour week. Opportunities to learn and advance your skills with a team of like-minded people.
18 Recruitment Limited
Refurb Site Manager
18 Recruitment Limited City, Manchester
We require an experienced Site Manager to manage a Refurb Works project on a temp to perm basis predominantly in education sector. Roles & Responsibilities: Lead and manage a rolling programme of works. Co-ordinate and manage work assigned to trade operatives and subcontractors. Assist in planning and scheduling of the installations and repairs. Monitor and update progress and key milestones on management information software. Ensure all work is complete safely, to a high standard, on time and within budget. Visit site as necessary, managing customer issues and trade operative/contractor performance. Maintain strong communication with residents and key stakeholders at all times. Liaise with Clients and attend contract performance meetings. Have a detailed understanding of specifications and drawings. Ensure compliance with all necessary regulations, standards, and legal responsibilities. Maintain a high level of health and safety compliance along with environmental consideration. Requirements Previous experience in Refurb works SMSTS First Aid Full Clean Drivers License Job Types: Full-time, Permanent Pay: 30,000.00- 45,000.00 per year
Jul 26, 2025
Full time
We require an experienced Site Manager to manage a Refurb Works project on a temp to perm basis predominantly in education sector. Roles & Responsibilities: Lead and manage a rolling programme of works. Co-ordinate and manage work assigned to trade operatives and subcontractors. Assist in planning and scheduling of the installations and repairs. Monitor and update progress and key milestones on management information software. Ensure all work is complete safely, to a high standard, on time and within budget. Visit site as necessary, managing customer issues and trade operative/contractor performance. Maintain strong communication with residents and key stakeholders at all times. Liaise with Clients and attend contract performance meetings. Have a detailed understanding of specifications and drawings. Ensure compliance with all necessary regulations, standards, and legal responsibilities. Maintain a high level of health and safety compliance along with environmental consideration. Requirements Previous experience in Refurb works SMSTS First Aid Full Clean Drivers License Job Types: Full-time, Permanent Pay: 30,000.00- 45,000.00 per year
Customer Experience Manager
Sainsbury's Supermarkets Ltd Hitchin, Hertfordshire
Salary: From £31,450 Location: Hitchin Store, Hitchin, SG5 1PU Contract type: Permanent Business area: Retail Closing date: 31 July 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Jul 26, 2025
Full time
Salary: From £31,450 Location: Hitchin Store, Hitchin, SG5 1PU Contract type: Permanent Business area: Retail Closing date: 31 July 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Leeds Federated Housing Association Ltd
Income Team Leader
Leeds Federated Housing Association Ltd City, Leeds
Job Title: Income Team Leader Location: Leeds Salary: £42,966 per year Job Type: Full time, Permanent. Closing date: 13th July 2025. Interviews Date: to take place on 23rd July 2025. Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. The Vacancy: As Income Team Leader at Leeds Federated, you'll guide and support your team to deliver a high-quality, customer-focused income service that meets regulatory standards. You will provide practical advice and technical guidance to ensure policies and procedures are followed consistently, while working closely with colleagues across financial inclusion and other area teams to achieve high levels of customer satisfaction, tenancy and neighbourhood sustainability. This is a fantastic opportunity to make a difference, working within a collaborative housing team where your leadership will help shape a positive experience for both customers and colleagues. What you'll do: Lead and manage a team to deliver customer focused Income collection service. Set clear targets for your team to reduce outstanding arrears while leading new initiatives that enhance the quality of service we deliver to customers. Maintain open and effective communication within the team, sharing key information and encouraging ideas and feedback from team members. Oversee income collection processes to minimise rent arrears, ensuring policies are applied consistently and fairly. Ensure the delivery of proactive, personable and robust service focused on maintaining successful tenancies Develop innovative campaigns promoting effective income Management keep up to date on changes to welfare benefits and actively participate in relevant forums to gather best practices that enhance service delivery. Collaborates with Area Team colleagues to maximise the performance of assets and ensure tenancy and neighbourhood sustainability Enable customers to engage with the organisation and influence how services and improvements are provided and delivered to consistently high standards Delivers an excellent standard of customer service and achieves high levels of customer satisfaction, tenancy and neighbourhood sustainability What we're looking for: Experience leading income or housing teams for at least two years in a performance-focused environment. Strong understanding of rent arrears and debt recovery processes, with experience presenting cases in court. Experience engaging with Local Authority and Universal Credit regarding rent increases and benefit issues Experience of building successful partnerships with both internal teams and external organisations. Proactive in driving continuous improvement, using feedback and data to enhance services. We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Income Manager, Revenue Team Lead, Collections Team Lead, may also be considered for this role.
Jul 26, 2025
Full time
Job Title: Income Team Leader Location: Leeds Salary: £42,966 per year Job Type: Full time, Permanent. Closing date: 13th July 2025. Interviews Date: to take place on 23rd July 2025. Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. The Vacancy: As Income Team Leader at Leeds Federated, you'll guide and support your team to deliver a high-quality, customer-focused income service that meets regulatory standards. You will provide practical advice and technical guidance to ensure policies and procedures are followed consistently, while working closely with colleagues across financial inclusion and other area teams to achieve high levels of customer satisfaction, tenancy and neighbourhood sustainability. This is a fantastic opportunity to make a difference, working within a collaborative housing team where your leadership will help shape a positive experience for both customers and colleagues. What you'll do: Lead and manage a team to deliver customer focused Income collection service. Set clear targets for your team to reduce outstanding arrears while leading new initiatives that enhance the quality of service we deliver to customers. Maintain open and effective communication within the team, sharing key information and encouraging ideas and feedback from team members. Oversee income collection processes to minimise rent arrears, ensuring policies are applied consistently and fairly. Ensure the delivery of proactive, personable and robust service focused on maintaining successful tenancies Develop innovative campaigns promoting effective income Management keep up to date on changes to welfare benefits and actively participate in relevant forums to gather best practices that enhance service delivery. Collaborates with Area Team colleagues to maximise the performance of assets and ensure tenancy and neighbourhood sustainability Enable customers to engage with the organisation and influence how services and improvements are provided and delivered to consistently high standards Delivers an excellent standard of customer service and achieves high levels of customer satisfaction, tenancy and neighbourhood sustainability What we're looking for: Experience leading income or housing teams for at least two years in a performance-focused environment. Strong understanding of rent arrears and debt recovery processes, with experience presenting cases in court. Experience engaging with Local Authority and Universal Credit regarding rent increases and benefit issues Experience of building successful partnerships with both internal teams and external organisations. Proactive in driving continuous improvement, using feedback and data to enhance services. We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Income Manager, Revenue Team Lead, Collections Team Lead, may also be considered for this role.
Lead Forensics
Customer Success Manager
Lead Forensics Portsmouth, Hampshire
CClient Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary - £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients' websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role, you need at least 2-3 years of experience within a client facing role such as Account Management or Customer Success. In this role, you will be: Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress of their desired outcomes. Identifying, qualify, and providing support and assistance to resolve issues including working with internal departments (Support/Product) if required Contributing to revenue growth by upselling/uplifting client contracts Negotiating contract renewals and expansion proposals Identifying further use cases to increase value and liaise regularly to develop strategies Work towards weekly KPI's and monthly targets; both individually and as a team What we offer you: Clear progression plan - 6 monthly salary reviews giving you the opportunity to promote and increase your earnings. World class training - A three week long onboarding process designed to help you learn our software and processes, and continued personal development thereafter. Team Incentives - recent trips include Vegas, Croatia, Rhodes and more for top performers. Regular company socials Commission scheme Enhanced Sick Pay, Maternity and Paternity pay. Pension scheme with employer contributions 25 days holiday plus bank holidays Free parking + onsite gym Employee assistance programme Hybrid working Here's what you'll need for success: At least 2-3 years of experience within a Sales/Account Management or Customer Success Background Experience in using CRM systems A confident personality/Great Communication Skills Experience interacting with Director Level individuals Strategic thinker with problem solving skills Confident & Tenacious Self-Starter with a passion for delivering & meeting targets Strong negotiating skills This role will require travel to our Portsmouth Office 3 days a week. If you feel you meet the skills listed above we would love to hear from you! Job Type: Full-Time, Monday -Friday Manager Account Service CSMPO25
Jul 26, 2025
Full time
CClient Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary - £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients' websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role, you need at least 2-3 years of experience within a client facing role such as Account Management or Customer Success. In this role, you will be: Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress of their desired outcomes. Identifying, qualify, and providing support and assistance to resolve issues including working with internal departments (Support/Product) if required Contributing to revenue growth by upselling/uplifting client contracts Negotiating contract renewals and expansion proposals Identifying further use cases to increase value and liaise regularly to develop strategies Work towards weekly KPI's and monthly targets; both individually and as a team What we offer you: Clear progression plan - 6 monthly salary reviews giving you the opportunity to promote and increase your earnings. World class training - A three week long onboarding process designed to help you learn our software and processes, and continued personal development thereafter. Team Incentives - recent trips include Vegas, Croatia, Rhodes and more for top performers. Regular company socials Commission scheme Enhanced Sick Pay, Maternity and Paternity pay. Pension scheme with employer contributions 25 days holiday plus bank holidays Free parking + onsite gym Employee assistance programme Hybrid working Here's what you'll need for success: At least 2-3 years of experience within a Sales/Account Management or Customer Success Background Experience in using CRM systems A confident personality/Great Communication Skills Experience interacting with Director Level individuals Strategic thinker with problem solving skills Confident & Tenacious Self-Starter with a passion for delivering & meeting targets Strong negotiating skills This role will require travel to our Portsmouth Office 3 days a week. If you feel you meet the skills listed above we would love to hear from you! Job Type: Full-Time, Monday -Friday Manager Account Service CSMPO25
Currys
Complaints Advisor (2nd line)
Currys Birchwood, Warrington
Role overview: Complaints Advisor Second Line Support / 2nd line Contact Centre, The Point, 410 Birchwood Boulevard, Birchwood, WA3 7WD Full time, Fixed Term Contract for 6 months Salary - £25,552.00 per annum performance related bonus up to 10% of annual salary. Working Hours/Shift pattern - 37.5 hours per week on rotating shifts • Monday to Friday, between 8:00 AM and 8:00 PM • 1 in 5 weekends: Saturday (9 AM - 6 PM) & Sunday (10 AM - 5 PM) Hybrid working - A vailable after 8-week on-site induction and successful probation (subject to line manager agreement) As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. We're looking for passionate and resilient Second Line Complaints Advisors to join us and support our iD Mobile and Currys customers when they need us most. You'll play a key role in resolving customer complaints and queries that require a higher level of care and attention. Whether it's a call or a letter, you'll take ownership from start to finish; making sure our customers feel heard, supported, and satisfied. Role overview: Day to day, you'll: • Handle inbound and outbound customer contact by phone, letter, SMS, and webchat • Resolve complex complaints and escalated customer issues • Own cases end-to-end with a focus on right first time resolution • Investigate root causes and support continuous service improvement • Meet performance targets around quality, resolution time, and customer satisfaction • Collaborate with colleagues to share knowledge and drive team success What you'll need to succeed: • Strong communication skills; both written and verbal • Experience dealing with challenging conversations with empathy and professionalism • Excellent time management and organisational skills • A good working knowledge of Microsoft Office tools (Word, Excel, Outlook) • A sound understanding of consumer rights • Previous complaints handling experience (desirable) We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Product discounts on the latest tech • A range of wellbeing initiatives • Hybrid working Why join us: Join our Warrington Contact Centre team and we'll be with you every step of the way, helping you develop the career you want with on-going training and skills for life. If you have worked for us before, then please let us know before progressing. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Jul 26, 2025
Full time
Role overview: Complaints Advisor Second Line Support / 2nd line Contact Centre, The Point, 410 Birchwood Boulevard, Birchwood, WA3 7WD Full time, Fixed Term Contract for 6 months Salary - £25,552.00 per annum performance related bonus up to 10% of annual salary. Working Hours/Shift pattern - 37.5 hours per week on rotating shifts • Monday to Friday, between 8:00 AM and 8:00 PM • 1 in 5 weekends: Saturday (9 AM - 6 PM) & Sunday (10 AM - 5 PM) Hybrid working - A vailable after 8-week on-site induction and successful probation (subject to line manager agreement) As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. We're looking for passionate and resilient Second Line Complaints Advisors to join us and support our iD Mobile and Currys customers when they need us most. You'll play a key role in resolving customer complaints and queries that require a higher level of care and attention. Whether it's a call or a letter, you'll take ownership from start to finish; making sure our customers feel heard, supported, and satisfied. Role overview: Day to day, you'll: • Handle inbound and outbound customer contact by phone, letter, SMS, and webchat • Resolve complex complaints and escalated customer issues • Own cases end-to-end with a focus on right first time resolution • Investigate root causes and support continuous service improvement • Meet performance targets around quality, resolution time, and customer satisfaction • Collaborate with colleagues to share knowledge and drive team success What you'll need to succeed: • Strong communication skills; both written and verbal • Experience dealing with challenging conversations with empathy and professionalism • Excellent time management and organisational skills • A good working knowledge of Microsoft Office tools (Word, Excel, Outlook) • A sound understanding of consumer rights • Previous complaints handling experience (desirable) We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Product discounts on the latest tech • A range of wellbeing initiatives • Hybrid working Why join us: Join our Warrington Contact Centre team and we'll be with you every step of the way, helping you develop the career you want with on-going training and skills for life. If you have worked for us before, then please let us know before progressing. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
General Manager
Naylor's Equestrian Llp
Role overview: This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team. Responsibilities: Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to. Responsible for adhering to and maintaining the JD Gyms Brand Standard. Conduct daily, weekly , and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use. Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered. Hold regular team meetings to aid development and keep everyone updated. To work towards and aim to achieve all sales and membership targets that are set. To drive and maximise secondary spending revenue. To ensure the whole of the gym facility is of the highest standard of cleanliness. Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit. To ensure uniform standards are being adhered to by all team members and yourself. To always deliver outstanding member service. To help create an environment where the team enjoy themselves whilst at work. To always be an ambassador of JD Gyms. Skills and Experience: Must have a proven and successful track record of management experience within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must be qualified to at least Level 2 Gym Instructor Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team. Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
Jul 26, 2025
Full time
Role overview: This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team. Responsibilities: Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to. Responsible for adhering to and maintaining the JD Gyms Brand Standard. Conduct daily, weekly , and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use. Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered. Hold regular team meetings to aid development and keep everyone updated. To work towards and aim to achieve all sales and membership targets that are set. To drive and maximise secondary spending revenue. To ensure the whole of the gym facility is of the highest standard of cleanliness. Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit. To ensure uniform standards are being adhered to by all team members and yourself. To always deliver outstanding member service. To help create an environment where the team enjoy themselves whilst at work. To always be an ambassador of JD Gyms. Skills and Experience: Must have a proven and successful track record of management experience within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must be qualified to at least Level 2 Gym Instructor Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team. Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
Amazon
Senior Materials Program Manager, Ring Supply Chain and Operations
Amazon
Senior Materials Program Manager, Ring Supply Chain and Operations Since launching the first video doorbell in 2012, Ring has become the global leader in residential security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone, while working hard to bring communities together. Our mission is to keep people closer to what's important. The Senior Materials Program Manager (MPM) is responsible for the management and delivery of the product financial health for highly integrated consumer product. This person has a business orientation and is responsible for working within the local and remote operations, engineering and other cross-functional teams driving development, implementation and management of the product budget and ensuring diversified continuity of supply. This person is the business voice responsible for capturing, documenting and communicating financial exposures and outlay as it relates to their product. They are involved from product concept through its mass production to ensure the achievement of all financial targets. They will support regular business and executive reviews outlining performance and status. Key job responsibilities In this role, you will: • Work with engineering and the supply chain team to set program cost targets at a commodity level for your project. • Track the program actual costs versus target to identify program deltas and corrective actions to bring back on track. • Attend program new product introduction meetings to understand the cost implication of engineering and/or process changes as related to your product fully loaded cost targets. • Work with the OEM to set your product purchase order cost for the upcoming period. • Manage purchase price variance claims resulting from engineering changes, component obsolescence or forecast variance. • Drive the supply chain and operations team to provide detailed cost reduction forecast that enable you to meet and exceed your product goals. • Host executive management cost reviews that deep dive through every aspect of your product cost. • Finalize the optimum supply chain and sourcing plan for your product and drive the cross-functional team to ensure its implementation. A day in the life A day in the life of a MPM is different every day depending on the stage of the Program Development Cycle but one thing is certain, at any stage the MPM will be looking to solve problems or developing new ways to do things better. At concept stage the MPM is collaborating with the product manager, engineering and GCM teams to identify cost and performance trade-offs, costing design alternatives and establishing product cost targets and guardrails. During development cycle is working with the multi-functional team to identify cost opportunities and risks, establishing supplier strategy and planning ahead to mitigate cost and supply risks to launch. During mass production cycle continues seeking opportunities to reduce cost and maintain continuity of supply. About the team We are Ring. We believe distance shouldn't separate us from what we care about. That's why we are on a mission to keep people close to what's important. As a company, we're focused on helping our customers connect with the places, people, and things that matter most to them. Here, you'll will be part of a fast-paced team that is passionate about delivering innovative solutions to complex problems. BASIC QUALIFICATIONS •8+ years of experience in program or project management in the business procurement organization of a consumer market segment company. • Bachelor's degree in Business, Engineering or a Supply Chain/Operations discipline. •Experience in procurement practices working with engineering, supply chain and Tier 1 OEM partners. •Excellent analytical and communication skills, both in verbal and written English. • Solid experience using Excel to gather and analyze data. PREFERRED QUALIFICATIONS •Master's degree preferred. •Working knowledge of mobile technologies, products and tools. •Ability to prioritize tasks and maximize internal resources. •Experience interpreting data and making business recommendations. •Proven track record of inbound supply chain optimization resulting in cost reduction. •Successful negotiation experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 26, 2025
Full time
Senior Materials Program Manager, Ring Supply Chain and Operations Since launching the first video doorbell in 2012, Ring has become the global leader in residential security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone, while working hard to bring communities together. Our mission is to keep people closer to what's important. The Senior Materials Program Manager (MPM) is responsible for the management and delivery of the product financial health for highly integrated consumer product. This person has a business orientation and is responsible for working within the local and remote operations, engineering and other cross-functional teams driving development, implementation and management of the product budget and ensuring diversified continuity of supply. This person is the business voice responsible for capturing, documenting and communicating financial exposures and outlay as it relates to their product. They are involved from product concept through its mass production to ensure the achievement of all financial targets. They will support regular business and executive reviews outlining performance and status. Key job responsibilities In this role, you will: • Work with engineering and the supply chain team to set program cost targets at a commodity level for your project. • Track the program actual costs versus target to identify program deltas and corrective actions to bring back on track. • Attend program new product introduction meetings to understand the cost implication of engineering and/or process changes as related to your product fully loaded cost targets. • Work with the OEM to set your product purchase order cost for the upcoming period. • Manage purchase price variance claims resulting from engineering changes, component obsolescence or forecast variance. • Drive the supply chain and operations team to provide detailed cost reduction forecast that enable you to meet and exceed your product goals. • Host executive management cost reviews that deep dive through every aspect of your product cost. • Finalize the optimum supply chain and sourcing plan for your product and drive the cross-functional team to ensure its implementation. A day in the life A day in the life of a MPM is different every day depending on the stage of the Program Development Cycle but one thing is certain, at any stage the MPM will be looking to solve problems or developing new ways to do things better. At concept stage the MPM is collaborating with the product manager, engineering and GCM teams to identify cost and performance trade-offs, costing design alternatives and establishing product cost targets and guardrails. During development cycle is working with the multi-functional team to identify cost opportunities and risks, establishing supplier strategy and planning ahead to mitigate cost and supply risks to launch. During mass production cycle continues seeking opportunities to reduce cost and maintain continuity of supply. About the team We are Ring. We believe distance shouldn't separate us from what we care about. That's why we are on a mission to keep people close to what's important. As a company, we're focused on helping our customers connect with the places, people, and things that matter most to them. Here, you'll will be part of a fast-paced team that is passionate about delivering innovative solutions to complex problems. BASIC QUALIFICATIONS •8+ years of experience in program or project management in the business procurement organization of a consumer market segment company. • Bachelor's degree in Business, Engineering or a Supply Chain/Operations discipline. •Experience in procurement practices working with engineering, supply chain and Tier 1 OEM partners. •Excellent analytical and communication skills, both in verbal and written English. • Solid experience using Excel to gather and analyze data. PREFERRED QUALIFICATIONS •Master's degree preferred. •Working knowledge of mobile technologies, products and tools. •Ability to prioritize tasks and maximize internal resources. •Experience interpreting data and making business recommendations. •Proven track record of inbound supply chain optimization resulting in cost reduction. •Successful negotiation experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Staff Product Engineer
Fyxer Limited
The basics Your title will be Staff Product Engineer This role pays £170-£200k. We'll match your salary with the same amount in share options, vesting over 4 years. Matt, Cofounder and CTO, is the hiring manager We work Mon-Thu in our office in Chancery Lane, London, Fri from anywhere What are we building? Walk around the average office and you'll see people's days taken up by emails, Slack and meetings instead of real work. People in client facing roles - think estate agents, insurance brokers, recruiters - feel this pain most acutely. Instead of meeting clients, they spend hours doing admin. Following up. Scheduling meetings, then taking notes on them. Answering questions they've been asked a thousand times. Sorting through the mess that is their inbox. We've built an AI executive assistant that looks at all your emails, messages and meetings, and uses that knowledge to answer your email, schedule meetings, take next steps from meetings and organise your inbox. How has it been going? Since launching in April 2024, we've gone from $0 to $13m in ARR and raised a $30m Series B from top investors. What do we value? Autonomy, agency, and ownership. Each of our Product Engineers owns one of Fyxer AI's products. They own both the product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard at a problem they care about will always beat a larger, less focused team. That does mean you'll need to bring an intensity to this role that might not be asked at other companies. But it also means you will be fast tracked into more senior roles and responsibilities far earlier. What will I do? In short, own one of Fyxer AI's most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and improve reliability in your product area, by monitoring logs, analysing support tickets and fixing bugs A key area for responsibility will be mentoring and developing other product engineers, setting the product direction for a large area of the business, and setting the direction for the tooling the team uses internally to be productive. What does our ideal hire look like? You've worked at an early stage tech company as a staff or lead engineer ( You have an expert level understanding of Typescript and serverless architecture. If you don't have these, you shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI and the problem we're using it to solve Urgency and intensity in your work Our tech stack Broadly, we use a fairly typical serverless Typescript stack. It's not a requirement to have worked with every tool in this stack, but the more the better! Typescript for all production code Firestore as our production database Firebase Auth as our auth system Backend deployed on Firebase Functions, and making use of PubSub and Cloud Storage React frontend, using ShadCN for components, TailwindCSS for styling, React Query for state management Posthog for frontend analytics (events, sessions, feature flags, experiments) BigQuery as our data warehouse, with Metabase for data visualization. Production data and Posthog events both stream into it so data is in one place. Sentry and Google Cloud Logging for monitoring Github Actions for CI/CD The application process Submit your CV (no need for a cover letter) An initial call with someone from the Fyxer AI team to review your experience and motivation for joining (30 mins) Product case study, remote (45 minutes) Live coding, remote (60 minutes) Meet team in office (60 minutes)
Jul 26, 2025
Full time
The basics Your title will be Staff Product Engineer This role pays £170-£200k. We'll match your salary with the same amount in share options, vesting over 4 years. Matt, Cofounder and CTO, is the hiring manager We work Mon-Thu in our office in Chancery Lane, London, Fri from anywhere What are we building? Walk around the average office and you'll see people's days taken up by emails, Slack and meetings instead of real work. People in client facing roles - think estate agents, insurance brokers, recruiters - feel this pain most acutely. Instead of meeting clients, they spend hours doing admin. Following up. Scheduling meetings, then taking notes on them. Answering questions they've been asked a thousand times. Sorting through the mess that is their inbox. We've built an AI executive assistant that looks at all your emails, messages and meetings, and uses that knowledge to answer your email, schedule meetings, take next steps from meetings and organise your inbox. How has it been going? Since launching in April 2024, we've gone from $0 to $13m in ARR and raised a $30m Series B from top investors. What do we value? Autonomy, agency, and ownership. Each of our Product Engineers owns one of Fyxer AI's products. They own both the product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard at a problem they care about will always beat a larger, less focused team. That does mean you'll need to bring an intensity to this role that might not be asked at other companies. But it also means you will be fast tracked into more senior roles and responsibilities far earlier. What will I do? In short, own one of Fyxer AI's most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and improve reliability in your product area, by monitoring logs, analysing support tickets and fixing bugs A key area for responsibility will be mentoring and developing other product engineers, setting the product direction for a large area of the business, and setting the direction for the tooling the team uses internally to be productive. What does our ideal hire look like? You've worked at an early stage tech company as a staff or lead engineer ( You have an expert level understanding of Typescript and serverless architecture. If you don't have these, you shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI and the problem we're using it to solve Urgency and intensity in your work Our tech stack Broadly, we use a fairly typical serverless Typescript stack. It's not a requirement to have worked with every tool in this stack, but the more the better! Typescript for all production code Firestore as our production database Firebase Auth as our auth system Backend deployed on Firebase Functions, and making use of PubSub and Cloud Storage React frontend, using ShadCN for components, TailwindCSS for styling, React Query for state management Posthog for frontend analytics (events, sessions, feature flags, experiments) BigQuery as our data warehouse, with Metabase for data visualization. Production data and Posthog events both stream into it so data is in one place. Sentry and Google Cloud Logging for monitoring Github Actions for CI/CD The application process Submit your CV (no need for a cover letter) An initial call with someone from the Fyxer AI team to review your experience and motivation for joining (30 mins) Product case study, remote (45 minutes) Live coding, remote (60 minutes) Meet team in office (60 minutes)
Data Engineering and Delivery Lead
McNeil & Co.
Data Engineering and Delivery Lead page is loaded Data Engineering and Delivery Lead Apply remote type Hybrid Working locations London, United Kingdom time type Full time posted on Posted 30 Days Ago job requisition id R25_441 With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . The Data Engineering & Delivery Lead has end-to-end view and ownership of the existing Data estate coupled with ownership for delivery of strategic portfolio change. Arch is embarking on a large data transformation and requires an experienced Delivery Lead who has experience delivering large data programmes. The incumbent will liaise closely with Business, Change Management, 3rd Parties to ensure the delivery of key programmes. They will ensure that the deliverables of the programme are delivered on time, to the right quality and with the appropriate technical and engineering standards. Key Responsibilities Oversee the delivery of strategic data programmes, ensuring adherence to defined scope, budget, and quality standards. Work closely with Data Governance, Business and key stakeholders to drive the programme and roadmap of change. Monitor delivery progress, identifying and mitigating risks and issues as they arise. Prepare and present updates and reports to senior management and stakeholders, ensuring transparency and alignment with organizational objectives. Ensure compliance with organizational policies and best practices throughout the project lifecycle. Oversee appropriate resourcing, identifying key requirements needed from cross-functional teams and external vendors; sourcing and managing appropriate vendor partners. Ensuring deliveries align with the strategic vision and roadmap. Ensures compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards and practices. Responsible for effective and timely development of new and/or enhanced systems/technologies. Monitor all aspects of the Software Development Lifecycle and Production Support service levels, ensuring high-level technical support is provided for data-related technologies. Work closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes, particularly in data management. Prepares business cases, including financial analyses of potential new technologies/systems/applications. Evaluates based on company strategic needs and resource availability. Oversees business analysis, development work and quality assurance of projects for assigned systems/technologies. Collaborates effectively at all levels to prepare strategic plans. Ensures system requests tie into objectives of the company strategy map and budgets. Contributes to the development of information technology development standards, policies, processes and procedures to ensure consistent compatibility and integration throughout the company. Continuously review the technology needs of supported business functions/processes relative to new technological developments and trends, keeping abreast of the industry and emerging data technologies. Participates in vendor/strategic partner evaluations and monitors the relationship on an ongoing basis. Prepares/manages department budget: P&L forecasting, operational/capital expenditures, contract negotiations and invoice processing. Leads and manages team to accomplish objectives through effective recruitment & selection, training & development, performance management and rewards & recognition. Role Requirements Skills / Competencies Extensive knowledge of modern databases technologies, Snowflake and relational (such as Oracle, SQL Server and PostgreSQL) Broad knowledge of software development techniques, processes, methods and best practices. Proficiency with various programming languages. Strong leadership skills with the ability to motivate and guide teams towards successful project delivery. Excellent communication and interpersonal skills, capable of engaging effectively with stakeholders. Problem-Solving: Proactive and solution-oriented, with a keen ability to identify and resolve issues promptly. Organizational Skills: Excellent organizational skills, with a focus on detail and the ability to manage multiple priorities. Knowledge of application test automation products, processes, and best practices Proven experience and strong understanding of Agile development and conventional method and its application to company technology needs. Strong strategic decision making & long-term planning abilities to manage resources and develop efficient and effective solutions to diverse and complex business problems. Good general business acumen. Experience with Insurance / Reinsurance Systems and Data. Knowledge of technologies such as Python, PowerBI. Qualifications & Experience Proven track record of delivering data programmes in the Insurance space. Required knowledge & skills would typically be acquired through a bachelor's degree and 10 to 15 years of related experience in software development & architecture design, including project management and business analysis. Significant management experience would typically be required. Prior experience in financial services, specifically insurance would be highly beneficial. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Jul 26, 2025
Full time
Data Engineering and Delivery Lead page is loaded Data Engineering and Delivery Lead Apply remote type Hybrid Working locations London, United Kingdom time type Full time posted on Posted 30 Days Ago job requisition id R25_441 With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . The Data Engineering & Delivery Lead has end-to-end view and ownership of the existing Data estate coupled with ownership for delivery of strategic portfolio change. Arch is embarking on a large data transformation and requires an experienced Delivery Lead who has experience delivering large data programmes. The incumbent will liaise closely with Business, Change Management, 3rd Parties to ensure the delivery of key programmes. They will ensure that the deliverables of the programme are delivered on time, to the right quality and with the appropriate technical and engineering standards. Key Responsibilities Oversee the delivery of strategic data programmes, ensuring adherence to defined scope, budget, and quality standards. Work closely with Data Governance, Business and key stakeholders to drive the programme and roadmap of change. Monitor delivery progress, identifying and mitigating risks and issues as they arise. Prepare and present updates and reports to senior management and stakeholders, ensuring transparency and alignment with organizational objectives. Ensure compliance with organizational policies and best practices throughout the project lifecycle. Oversee appropriate resourcing, identifying key requirements needed from cross-functional teams and external vendors; sourcing and managing appropriate vendor partners. Ensuring deliveries align with the strategic vision and roadmap. Ensures compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards and practices. Responsible for effective and timely development of new and/or enhanced systems/technologies. Monitor all aspects of the Software Development Lifecycle and Production Support service levels, ensuring high-level technical support is provided for data-related technologies. Work closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes, particularly in data management. Prepares business cases, including financial analyses of potential new technologies/systems/applications. Evaluates based on company strategic needs and resource availability. Oversees business analysis, development work and quality assurance of projects for assigned systems/technologies. Collaborates effectively at all levels to prepare strategic plans. Ensures system requests tie into objectives of the company strategy map and budgets. Contributes to the development of information technology development standards, policies, processes and procedures to ensure consistent compatibility and integration throughout the company. Continuously review the technology needs of supported business functions/processes relative to new technological developments and trends, keeping abreast of the industry and emerging data technologies. Participates in vendor/strategic partner evaluations and monitors the relationship on an ongoing basis. Prepares/manages department budget: P&L forecasting, operational/capital expenditures, contract negotiations and invoice processing. Leads and manages team to accomplish objectives through effective recruitment & selection, training & development, performance management and rewards & recognition. Role Requirements Skills / Competencies Extensive knowledge of modern databases technologies, Snowflake and relational (such as Oracle, SQL Server and PostgreSQL) Broad knowledge of software development techniques, processes, methods and best practices. Proficiency with various programming languages. Strong leadership skills with the ability to motivate and guide teams towards successful project delivery. Excellent communication and interpersonal skills, capable of engaging effectively with stakeholders. Problem-Solving: Proactive and solution-oriented, with a keen ability to identify and resolve issues promptly. Organizational Skills: Excellent organizational skills, with a focus on detail and the ability to manage multiple priorities. Knowledge of application test automation products, processes, and best practices Proven experience and strong understanding of Agile development and conventional method and its application to company technology needs. Strong strategic decision making & long-term planning abilities to manage resources and develop efficient and effective solutions to diverse and complex business problems. Good general business acumen. Experience with Insurance / Reinsurance Systems and Data. Knowledge of technologies such as Python, PowerBI. Qualifications & Experience Proven track record of delivering data programmes in the Insurance space. Required knowledge & skills would typically be acquired through a bachelor's degree and 10 to 15 years of related experience in software development & architecture design, including project management and business analysis. Significant management experience would typically be required. Prior experience in financial services, specifically insurance would be highly beneficial. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Ritz Recruitment
Maintenance Technician
Ritz Recruitment City, Manchester
VS206 Maintenance Technician Temporary to Permanent Start ASAP Manchester Salary: £32,000, plus commission, plus 10% bonus Hours: 40 hours per week, 8am 5pm or 8.30am 5pm, Mon - Fri My client is an exciting build to rent company that offers residents luxury city centre living. Their stylish, modern and spacious apartments have exceptional amenities offering a safe place to call home amongst the hustle and bustle of city centre living. Their expertly managed team offers everything needed for a stress-free lifestyle. Working alongside the Community Manager and site team you will be required to ensure that the high standards of the building are met, ensuring the buildings are maintained and delivering exceptional customer service The ideal candidate will have a can-do attitude and a customer first approach, with proven experience in a similar role. Duties: • Conduct a variety of planned and reactive maintenance tasks throughout communal areas of the building as well as occupied and vacant apartments. • Conduct regular testing of fire alarm and emergency light systems. • Assess any issues that require professional attention and provide a thorough report for contractors to follow. • Monitor and assistant 3rd party contractors to ensure that the buildings standards are met • Always ensure compliance with statutory legislation • Ensure all risks to residents and visitors are removed or reported with immediate effect • Assist with the turnaround of vacant apartments, including check-out reports, scheduling • Complete painting and decorating work • Fitting locks, fixing doors and windows • Repair and install furniture • Conduct minor plumbing works • Communicate with residents to ensure that requests are addressed quickly and effectively What we re looking for: • Experience in a similar role, ideally in a residential property setting such as apartment buildings, student accommodation or hotels. • In-depth health and safety, risk assessment, planned preventative maintenance and facilities management knowledge • Basic electrical knowledge (changing lightbulbs, sockets and switches) • Plumbing and joinery knowledge • Basic mechanical knowledge • Excellent English language - written and oral In the first instance please apply by submitting your cv. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency
Jul 26, 2025
Full time
VS206 Maintenance Technician Temporary to Permanent Start ASAP Manchester Salary: £32,000, plus commission, plus 10% bonus Hours: 40 hours per week, 8am 5pm or 8.30am 5pm, Mon - Fri My client is an exciting build to rent company that offers residents luxury city centre living. Their stylish, modern and spacious apartments have exceptional amenities offering a safe place to call home amongst the hustle and bustle of city centre living. Their expertly managed team offers everything needed for a stress-free lifestyle. Working alongside the Community Manager and site team you will be required to ensure that the high standards of the building are met, ensuring the buildings are maintained and delivering exceptional customer service The ideal candidate will have a can-do attitude and a customer first approach, with proven experience in a similar role. Duties: • Conduct a variety of planned and reactive maintenance tasks throughout communal areas of the building as well as occupied and vacant apartments. • Conduct regular testing of fire alarm and emergency light systems. • Assess any issues that require professional attention and provide a thorough report for contractors to follow. • Monitor and assistant 3rd party contractors to ensure that the buildings standards are met • Always ensure compliance with statutory legislation • Ensure all risks to residents and visitors are removed or reported with immediate effect • Assist with the turnaround of vacant apartments, including check-out reports, scheduling • Complete painting and decorating work • Fitting locks, fixing doors and windows • Repair and install furniture • Conduct minor plumbing works • Communicate with residents to ensure that requests are addressed quickly and effectively What we re looking for: • Experience in a similar role, ideally in a residential property setting such as apartment buildings, student accommodation or hotels. • In-depth health and safety, risk assessment, planned preventative maintenance and facilities management knowledge • Basic electrical knowledge (changing lightbulbs, sockets and switches) • Plumbing and joinery knowledge • Basic mechanical knowledge • Excellent English language - written and oral In the first instance please apply by submitting your cv. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency

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