Legal Response Advisor

Legal Response Advisor - Newcastle

Are you passionate about helping others and looking to build a rewarding career in the legal industry? We are seeking a dedicated and proactive Legal Response Advisor to join our dynamic team in Newcastle. The firm specialise in personal injury offering a no win no fee approach to suit client needs.

Role & Responsibilities

The successful candidate will be required to:

• Set up new claims and input relevant data into our case management system.
• Where required make calls to potential clients to advocate our services and obtain more
• information in respect of their compensation claims.
• Log information on all calls and maintain detailed and accurate records.
• Establish and maintain effective working relationships with co-workers, supervisors and the
• general public.
• Perform all duties in and efficient, professional and courteous manner, ensuring strict
• confidentiality and compliance is maintained.
• Maintain regular consistent and professional attendance and punctuality.

Candidate Requirements & Attributes

• Previous inbound and outbound customer service experience would be advantageous but isnot essential
• Excellent communication skills in English, both written and verbally
• IT literate in Microsoft Office
• Exceptional communication skills
• An understanding of the importance of client care and maintaining good client relations.
• Team player with a positive and enthusiastic approach
• Communicate well at all levels, both written and verbally
• Ability to demonstrate behaviour in keeping with the firm's core values.

What We Offer:

• A supportive and collaborative work environment where your contributions are valued.
• Comprehensive training and development opportunities to enhance your skills and advance your career.
• Competitive salary and benefits package, including opportunities for performance-based bonuses.
• Flexible working hours and a commitment to work-life balance.
• The chance to be part of a dedicated team making a real difference in the lives of our clients.

If you are ready to take the next step in your career and make a meaningful impact, we want to hear from you! Join us in providing exceptional legal services and support to those who need it most.

How to Apply:

Please submit your CV and a cover letter outlining your experience and suitability for the role. We will be reviewing applications on a rolling basis, so don't hesitate to apply early!

Become a part of our team where your passion for helping others meets an opportunity for professional growth. We look forward to welcoming you on board!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.