Indirect Category Manager - Manufacturing Derbyshire Competitive + Excellent Benefits A leading UK manufacturing business is seeking an Indirect Category Manager to take ownership of a diverse indirect spend portfolio across a complex, multi-site operation. This is an excellent opportunity for a commercially focused procurement professional looking to broaden their category management experience, influence senior stakeholders and develop their career within a business that actively invests in its people. Please note: We are also considering Supplier Relationship Managers . If your experience is more aligned to strategic supplier management than category management, we'd still like to hear from you. The Role Reporting to the Procurement Manager, you will be responsible for managing approximately 5 million of indirect spend across a broad range of categories including MRO, engineering consumables, tooling, fleet, leasing, facilities management, soft services, oils, IT and capital expenditure. Working closely with Operations, Engineering, Maintenance, Finance and senior leadership teams, you will develop sourcing strategies, lead competitive tender processes, negotiate commercial agreements and drive measurable cost savings while ensuring operational continuity. You'll also: Lead sourcing projects and category reviews through structured RFP processes. Manage supplier performance, contracts and service level agreements. Identify opportunities for cost reduction, cost avoidance and working capital improvements. Take ownership of key supplier relationships and contract negotiations. Support group-wide procurement initiatives and present progress to senior leadership. Manage one direct report and support their ongoing development. Analyse procurement data and produce meaningful reporting to support business decisions. The Successful Applicant You will be an experienced indirect procurement professional with a proven ability to influence stakeholders and deliver commercial value within a manufacturing or engineering environment. You will ideally have: Experience managing indirect procurement categories. Strong sourcing, tendering and contract negotiation skills. Experience delivering cost savings and supplier performance improvements. Manufacturing, engineering or industrial sector experience. MCIPS qualification or be actively working towards it. Experience using ERP systems and advanced Excel. Excellent communication and stakeholder management skills. A proactive, self-motivated approach with the ability to manage multiple priorities. What's on Offer This role offers genuine autonomy, allowing you to take ownership of your categories while working alongside experienced procurement professionals in a collaborative environment. Benefits include: Competitive salary and benefits package. Investment in professional development, including support towards MCIPS . Exposure to strategic sourcing and capital investment projects. Clear opportunities for career progression within a growing manufacturing group. The chance to influence procurement strategy across a high-profile industrial business. If you're an ambitious procurement professional looking to take the next step in your career-or your background is stronger in Supplier Relationship Management -we would be delighted to discuss these opportunities with you.
Aug 24, 2026
Full time
Indirect Category Manager - Manufacturing Derbyshire Competitive + Excellent Benefits A leading UK manufacturing business is seeking an Indirect Category Manager to take ownership of a diverse indirect spend portfolio across a complex, multi-site operation. This is an excellent opportunity for a commercially focused procurement professional looking to broaden their category management experience, influence senior stakeholders and develop their career within a business that actively invests in its people. Please note: We are also considering Supplier Relationship Managers . If your experience is more aligned to strategic supplier management than category management, we'd still like to hear from you. The Role Reporting to the Procurement Manager, you will be responsible for managing approximately 5 million of indirect spend across a broad range of categories including MRO, engineering consumables, tooling, fleet, leasing, facilities management, soft services, oils, IT and capital expenditure. Working closely with Operations, Engineering, Maintenance, Finance and senior leadership teams, you will develop sourcing strategies, lead competitive tender processes, negotiate commercial agreements and drive measurable cost savings while ensuring operational continuity. You'll also: Lead sourcing projects and category reviews through structured RFP processes. Manage supplier performance, contracts and service level agreements. Identify opportunities for cost reduction, cost avoidance and working capital improvements. Take ownership of key supplier relationships and contract negotiations. Support group-wide procurement initiatives and present progress to senior leadership. Manage one direct report and support their ongoing development. Analyse procurement data and produce meaningful reporting to support business decisions. The Successful Applicant You will be an experienced indirect procurement professional with a proven ability to influence stakeholders and deliver commercial value within a manufacturing or engineering environment. You will ideally have: Experience managing indirect procurement categories. Strong sourcing, tendering and contract negotiation skills. Experience delivering cost savings and supplier performance improvements. Manufacturing, engineering or industrial sector experience. MCIPS qualification or be actively working towards it. Experience using ERP systems and advanced Excel. Excellent communication and stakeholder management skills. A proactive, self-motivated approach with the ability to manage multiple priorities. What's on Offer This role offers genuine autonomy, allowing you to take ownership of your categories while working alongside experienced procurement professionals in a collaborative environment. Benefits include: Competitive salary and benefits package. Investment in professional development, including support towards MCIPS . Exposure to strategic sourcing and capital investment projects. Clear opportunities for career progression within a growing manufacturing group. The chance to influence procurement strategy across a high-profile industrial business. If you're an ambitious procurement professional looking to take the next step in your career-or your background is stronger in Supplier Relationship Management -we would be delighted to discuss these opportunities with you.
Our client is seeking a proactive and highly organised individual to become the operational hub of their head office. This is a varied role combining responsibility for office operations, facilities management, supplier relationships and IT coordination with executive support. This is a broad and autonomous position where you'll take ownership of the day-to-day running of a busy head office, ensuring employees have a safe, efficient and professional working environment. If you enjoy improving processes, managing projects, overseeing office organisation and ensuring everything runs smoothly behind the scenes, this could be the perfect opportunity! Job Title: Office Manager Salary: Circa 50,000 depending on experience Location: Berkshire Key Responsibilities: Manage the day-to-day running of a busy head office, ensuring a safe, efficient and professional working environment Oversee facilities management, including building maintenance, contractors, suppliers and workplace services Coordinate office infrastructure, IT equipment and technology providers to ensure employees have the tools and support they need Continuously review and improve office systems, processes and operational efficiency Manage office budgets, negotiate supplier contracts and monitor service performance Lead the onboarding of new employees, coordinating workspace setup and office inductions Ensure compliance with Health & Safety legislation, workplace policies, fire safety and risk management procedures Provide Executive Assistant support to senior leadership, including diary management, meeting coordination, travel arrangements and confidential administration Prepare reports, presentations, board papers and meeting documentation, ensuring actions are followed through Coordinate company meetings, events and cross-functional projects, acting as a central point of contact across the business Build strong relationships with internal stakeholders and external suppliers, ensuring a high standard of service and smooth day-to-day operations Skills and Experience: Proven experience within office management or operations support Strong facilities management and IT services experience Previous responsibility managing budgets for supplier and contractor management Strong stakeholder management and communication abilities The ability to work with confidential information professionally and discreetly Experience improving office processes and operational efficiency Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 24, 2026
Full time
Our client is seeking a proactive and highly organised individual to become the operational hub of their head office. This is a varied role combining responsibility for office operations, facilities management, supplier relationships and IT coordination with executive support. This is a broad and autonomous position where you'll take ownership of the day-to-day running of a busy head office, ensuring employees have a safe, efficient and professional working environment. If you enjoy improving processes, managing projects, overseeing office organisation and ensuring everything runs smoothly behind the scenes, this could be the perfect opportunity! Job Title: Office Manager Salary: Circa 50,000 depending on experience Location: Berkshire Key Responsibilities: Manage the day-to-day running of a busy head office, ensuring a safe, efficient and professional working environment Oversee facilities management, including building maintenance, contractors, suppliers and workplace services Coordinate office infrastructure, IT equipment and technology providers to ensure employees have the tools and support they need Continuously review and improve office systems, processes and operational efficiency Manage office budgets, negotiate supplier contracts and monitor service performance Lead the onboarding of new employees, coordinating workspace setup and office inductions Ensure compliance with Health & Safety legislation, workplace policies, fire safety and risk management procedures Provide Executive Assistant support to senior leadership, including diary management, meeting coordination, travel arrangements and confidential administration Prepare reports, presentations, board papers and meeting documentation, ensuring actions are followed through Coordinate company meetings, events and cross-functional projects, acting as a central point of contact across the business Build strong relationships with internal stakeholders and external suppliers, ensuring a high standard of service and smooth day-to-day operations Skills and Experience: Proven experience within office management or operations support Strong facilities management and IT services experience Previous responsibility managing budgets for supplier and contractor management Strong stakeholder management and communication abilities The ability to work with confidential information professionally and discreetly Experience improving office processes and operational efficiency Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Morris & Spottiswood is a leading provider of fitout, refurbishment, retrofit and construction services in the UK. An independently owned firm, with a proud track record of excellence, we aim high, act responsibly and value our staff and customers. The Role We are seeking an experienced Contracts Manager to join on a full-time, permanent basis. The successful candidate will be responsible for the safe, efficient and timely delivery of Morris & Spottiswood projects, ensuring the highest standards of quality, compliance and client satisfaction are achieved throughout. This role will be based in our Glasgow Office, with a hybrid working model available. Travel to live sites will be required as part of the role, with projects generally located across Scotland. Reporting to the Operations Manager / Operations Director, the Contracts Manager will play a key role in operational leadership, client management and the delivery of multiple concurrent projects. Key Responsibilities The Contracts Manager will hold overall responsibility for the management and delivery of several contracts, or a high-volume contract, at any one time. This includes: Managing the end-to-end delivery of projects, ensuring safety, programme, quality and commercial objectives are met. Acting as a key point of contact for clients, maintaining strong working relationships and ensuring clear and effective communication throughout each project lifecycle. Leading and coordinating project teams, including site managers and subcontractors, while supporting the development and performance of operational staff. Working closely with the Commercial team to manage contract finances, budgets and cost controls. Overseeing procurement strategies, subcontractor management and materials planning in conjunction with the Procurement department. Ensuring full compliance with all Health & Safety legislation and Morris & Spottiswood's internal H&S Management Systems. Planning, programming and phasing works at tender stage and project outset using construction programming software clearly to clients and stakeholders. Managing and chairing client, subcontractor and internal team meetings effectively, delegating appropriately and ensuring timely decision-making. Project Experience Projects are varied and technically diverse. They can range from simple internal refurbishments of occupied offices to full external works, cladding packages, small new builds and extensions, typically within live environments. Project values usually range from £500k up to £5-6m. The successful candidate to demonstrate a broad range of sector experience and the ability to operate within sensitive, security controlled environments. The role will therefore require the ability to pass relevant security vetting for work within such settings. Tendering & Business Development In addition to live project delivery, applicants should be able to demonstrate experience in leading tenders for future schemes. This includes the ability to: Effectively develop and programming works using construction develop software. Produce clear, well-structured methodologies and presentations to support bids. Engage with clients at pre-construction stage to help secure new work and key accounts. Person Specification The successful candidate will be a results-driven construction professional with a proven track record of delivering profitable, quality-led contracts. You will be able to demonstrate: Extensive experience managing multiple projects concurrently. Previous experience working for a blue-chip contractor. Strong leadership and line management capability at a senior level. Excellent written and verbal communication skills, with confidence presenting to both internal and external stakeholders. Sound commercial awareness and a proactive problem-solving approach. The ability to work flexibly, manage competing priorities and lead teams effectively. Qualifications & Requirements Successful candidates must also: Hold a valid management-related CSC Card, SMSTS, and First Aid certification. Be fully IT literate, with advanced proficiency in Word and Excel. Hold a full UK driving licence. Be flexible in working hours and willing to work from either office or site as required. Benefits: Car allowance, pension scheme, BUPA healthcare cover for couples Morris & Spottiswood is an equal opportunities employer and positively encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are passionate about investing in our people and creating a diverse and inclusive workforce that supports innovation, collaboration and long-term success. CIFAS Notice As part of our recruitment process, we may share your personal information with CIFAS, a fraud prevention agency, to assist with the prevention and detection of fraud or other unlawful conduct and to verify your identity.If fraudulent or unlawful activity is identified, this may impact your application.
Aug 24, 2026
Full time
Morris & Spottiswood is a leading provider of fitout, refurbishment, retrofit and construction services in the UK. An independently owned firm, with a proud track record of excellence, we aim high, act responsibly and value our staff and customers. The Role We are seeking an experienced Contracts Manager to join on a full-time, permanent basis. The successful candidate will be responsible for the safe, efficient and timely delivery of Morris & Spottiswood projects, ensuring the highest standards of quality, compliance and client satisfaction are achieved throughout. This role will be based in our Glasgow Office, with a hybrid working model available. Travel to live sites will be required as part of the role, with projects generally located across Scotland. Reporting to the Operations Manager / Operations Director, the Contracts Manager will play a key role in operational leadership, client management and the delivery of multiple concurrent projects. Key Responsibilities The Contracts Manager will hold overall responsibility for the management and delivery of several contracts, or a high-volume contract, at any one time. This includes: Managing the end-to-end delivery of projects, ensuring safety, programme, quality and commercial objectives are met. Acting as a key point of contact for clients, maintaining strong working relationships and ensuring clear and effective communication throughout each project lifecycle. Leading and coordinating project teams, including site managers and subcontractors, while supporting the development and performance of operational staff. Working closely with the Commercial team to manage contract finances, budgets and cost controls. Overseeing procurement strategies, subcontractor management and materials planning in conjunction with the Procurement department. Ensuring full compliance with all Health & Safety legislation and Morris & Spottiswood's internal H&S Management Systems. Planning, programming and phasing works at tender stage and project outset using construction programming software clearly to clients and stakeholders. Managing and chairing client, subcontractor and internal team meetings effectively, delegating appropriately and ensuring timely decision-making. Project Experience Projects are varied and technically diverse. They can range from simple internal refurbishments of occupied offices to full external works, cladding packages, small new builds and extensions, typically within live environments. Project values usually range from £500k up to £5-6m. The successful candidate to demonstrate a broad range of sector experience and the ability to operate within sensitive, security controlled environments. The role will therefore require the ability to pass relevant security vetting for work within such settings. Tendering & Business Development In addition to live project delivery, applicants should be able to demonstrate experience in leading tenders for future schemes. This includes the ability to: Effectively develop and programming works using construction develop software. Produce clear, well-structured methodologies and presentations to support bids. Engage with clients at pre-construction stage to help secure new work and key accounts. Person Specification The successful candidate will be a results-driven construction professional with a proven track record of delivering profitable, quality-led contracts. You will be able to demonstrate: Extensive experience managing multiple projects concurrently. Previous experience working for a blue-chip contractor. Strong leadership and line management capability at a senior level. Excellent written and verbal communication skills, with confidence presenting to both internal and external stakeholders. Sound commercial awareness and a proactive problem-solving approach. The ability to work flexibly, manage competing priorities and lead teams effectively. Qualifications & Requirements Successful candidates must also: Hold a valid management-related CSC Card, SMSTS, and First Aid certification. Be fully IT literate, with advanced proficiency in Word and Excel. Hold a full UK driving licence. Be flexible in working hours and willing to work from either office or site as required. Benefits: Car allowance, pension scheme, BUPA healthcare cover for couples Morris & Spottiswood is an equal opportunities employer and positively encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are passionate about investing in our people and creating a diverse and inclusive workforce that supports innovation, collaboration and long-term success. CIFAS Notice As part of our recruitment process, we may share your personal information with CIFAS, a fraud prevention agency, to assist with the prevention and detection of fraud or other unlawful conduct and to verify your identity.If fraudulent or unlawful activity is identified, this may impact your application.
Urgent Interim Catering Manager Location: Hackney Hourly rate: £20.80ph Hours: 37.5 hours per week Contract: Interim (Minimum 2-Month Assignment) DBS: Standard DBS Required No Parking Available Close to bus and train connections Are you an experienced Catering Manager with a passion for catering ready to step into a leadership role and make an immediate impact? A care organisation in Hackney is looking for a dedicated and highly capable Interim Catering Manager to take the reins of our catering department during a period of temporary cover. This is an excellent opportunity for a hands-on professional who can quickly build relationships, lead a small team, and ensure the continued delivery of a high-quality catering service. This care organisation provides outstanding care and support to individuals living with life-limiting illnesses. Our catering team plays an essential role in enhancing the wellbeing of patients, families, staff, and visitors through the provision of nutritious, high-quality meals and refreshments. We are seeking an experienced manager who can hit the ground running, providing stability, leadership, and operational oversight from day one. As Interim Catering Manager, you will: Lead the day-to-day operation of the catering department. Manage, support, and develop a dedicated catering team comprising: 2 Chefs 3 Catering Assistants Ensure the delivery of high-quality food services to patients, visitors, and staff. Maintain the highest standards of food hygiene, health and safety, and compliance. Manage stock control, ordering processes, supplier relationships, and budgets. Oversee staff rotas and resource planning. Drive service improvements and operational efficiencies where appropriate. Ensure all dietary, nutritional, and food safety requirements are met. To be successful in this role, you will have: Proven experience in a Catering Manager or Catering Supervisor role. Previous experience managing catering operations within healthcare, hospice, care, education, or similar settings. Strong people management and leadership skills. Excellent knowledge of food safety legislation and compliance standards. Experience managing budgets, stock, and catering resources. The ability to work autonomously and take ownership of the service from the outset. A proactive and solution-focused approach. Relevant Food Hygiene qualifications (Level 3 desirable). Allergen awareness training matching Natasha's Law requirements The ability to obtain and maintain a Standard DBS check Join a respected and compassionate organisation in a meaningful interim role for a minimum period of two months with the possibility of an extension. If you are an experienced Catering Manager who can provide immediate leadership and support to a busy catering department, we would love to hear from you. Apply today and help this care organisation continue delivering exceptional care and hospitality to those who need it most.
Aug 24, 2026
Full time
Urgent Interim Catering Manager Location: Hackney Hourly rate: £20.80ph Hours: 37.5 hours per week Contract: Interim (Minimum 2-Month Assignment) DBS: Standard DBS Required No Parking Available Close to bus and train connections Are you an experienced Catering Manager with a passion for catering ready to step into a leadership role and make an immediate impact? A care organisation in Hackney is looking for a dedicated and highly capable Interim Catering Manager to take the reins of our catering department during a period of temporary cover. This is an excellent opportunity for a hands-on professional who can quickly build relationships, lead a small team, and ensure the continued delivery of a high-quality catering service. This care organisation provides outstanding care and support to individuals living with life-limiting illnesses. Our catering team plays an essential role in enhancing the wellbeing of patients, families, staff, and visitors through the provision of nutritious, high-quality meals and refreshments. We are seeking an experienced manager who can hit the ground running, providing stability, leadership, and operational oversight from day one. As Interim Catering Manager, you will: Lead the day-to-day operation of the catering department. Manage, support, and develop a dedicated catering team comprising: 2 Chefs 3 Catering Assistants Ensure the delivery of high-quality food services to patients, visitors, and staff. Maintain the highest standards of food hygiene, health and safety, and compliance. Manage stock control, ordering processes, supplier relationships, and budgets. Oversee staff rotas and resource planning. Drive service improvements and operational efficiencies where appropriate. Ensure all dietary, nutritional, and food safety requirements are met. To be successful in this role, you will have: Proven experience in a Catering Manager or Catering Supervisor role. Previous experience managing catering operations within healthcare, hospice, care, education, or similar settings. Strong people management and leadership skills. Excellent knowledge of food safety legislation and compliance standards. Experience managing budgets, stock, and catering resources. The ability to work autonomously and take ownership of the service from the outset. A proactive and solution-focused approach. Relevant Food Hygiene qualifications (Level 3 desirable). Allergen awareness training matching Natasha's Law requirements The ability to obtain and maintain a Standard DBS check Join a respected and compassionate organisation in a meaningful interim role for a minimum period of two months with the possibility of an extension. If you are an experienced Catering Manager who can provide immediate leadership and support to a busy catering department, we would love to hear from you. Apply today and help this care organisation continue delivering exceptional care and hospitality to those who need it most.
Ready to Make a Real Impact? Join e-STORAGE!Who We AreWelcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family! We're leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects. Our mission? To accelerate the world's renewable energy transition and create a more sustainable, resilient energy future for everyone.With our innovative SolBank lithium-iron phosphate battery technology and comprehensive project services, we're not just building products we're powering communities and making a difference worldwide.Project ManagerLocation: UKe-StorageAbout the JobCanadian Solar Inc. (NASDAQ: CSIQ) is a vertically-integrated manufacturer of solar cells, modules and custom-designed solar power applications. Canadian Solar's world-class team of professionals works closely with our customers to provide them with solutions for all of their solar needs. Founded in 2001, Canadian Solar is one of the world's fastest-growing companies in the solar industry and has been listed on the NASDAQ since November 2006. Canadian Solar is an equal opportunity employer.Canadian Solar aims to power the world with solar energy and to create a cleaner Earth for future generations. Our culture and people are our most important assets and a key source of our competitive advantage. We strive to "Make the Difference" in our work by cultivating a corporate culture of equity, diversity, and inclusion, and creating a lasting positive impact on society and the communities where we operate.Position DetailsPosition Title: Project ManagerDepartment: Project Implementation and OperationsEntity: CS e-STORAGEReports To: Project DirectorLocation: HybridPosition SummaryThe Project Manager will be responsible for managing the execution of BESS projects from Limited Notice to Proceed activities through to Final Completion. This will include managing and coordinating all related activities with various stakeholders, including internal departments, the client / owner, equipment vendors, EPCs and general contractors and various subcontractors to provide a 'turn-key' BESS project. A significant amount of project management and EPC construction experience is required as well as demonstrated influence, negotiation, and conflict resolution skills.ResponsibilitiesOverall:Manage the execution of one or more cross-functional projects of medium to high complexity (quality, scope, schedule, cost, communication, resource issues, risks and customer satisfaction).Serves as primary point-of-contact by establishing, maintaining and managing customer, subcontractor, and joint venture partner's expectations (where applicable) relating to project performance.Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review, and escalating functionality, quality, timeline issues appropriately.Coordinates communication with all areas of the organization that impacts the scope, budget, risk and resources of the work effort being managed.Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.Define project success criteria and disseminate them to involved parties throughout project life cycle.Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.Build, develop, and grow any business relationships vital to the success of the project.Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.Develop best practices and tools for project execution and management.Ensure all environmental, health and safety policies and procedures are followed.Complete other duties and projects as assigned.LNTP:Support Sales and Application Engineering team with due diligence of Storage project opportunities.Work in conjunction with in-house system designers as well as subcontractors to prepare project-specific system design plans that take into account customer site- and project considerations as well as pertinent local codes and regulations.Assist in estimation of project costs and development of project schedules.Prepare, negotiate and manage surveying, geotech or other such work scopes to support project execution activities.Develop and manage project requirements, division of responsibility, request for proposals and make procurement recommendation for construction and various supporting subcontractors.Support commercial and legal team in preparing and negotiating EPC Contracts.Engineering:Prepare, negotiate and manage design engineering contracts.Manage construction permitting activities and ensure that all required construction permits have been obtained.Schedules due dates for drawings, specifications, software, technical manuals, and other documents required to complete technical proposals.Direct and support the Project Engineer in leading the engineering activities.Procurement and Construction:Oversee project execution to ensure that all systems are installed exactly according to plan and that there are no technical installation errors committed that would decrease system performance or lifespan or cause potential system failure.Develop full-scale project plans and associated communications documents.Identify and manage project dependencies and critical path.Set and continually manage project expectations with team members and other stakeholders.Delegate tasks and responsibilities to appropriate personnel.Direct and support Project Coordinator in coordinating day to day project management activities.Identify and resolve issues and conflicts within the project team.Proactively manage changes in project scope, identify potential crises, and devise contingency plans.Monitors the status of the project to ensure documentation is submitted according to schedule.Reviews and verifies project documents for completeness, format, and compliance with contract requirements.Quality and H&S:Ensure that the site construction activities adhere to established safety requirements and construction protocols.Coordinate project's supplier quality audits in collaboration with Procurement and Quality teams.Monitors the status of the project to ensure documentation is submitted according to schedule.Reviews and verifies project documents for completeness, format, and compliance with contract requirements.Reporting:Reports project status and performance data as required to management, project sponsors and other stakeholders.Promote transparent communication and use of company project management platform and tools.Collaborate with execution team leadership to implement state of the art project management tools.Maintain and report monthly of project budget and payment status.RequirementsEngineering (Electrical or Mechanical) degree or diploma.Minimum 5 years' experience in managing construction projects, with a preference for experience in utility scale renewable projects.Strong negotiation, facilitation, risk management and consensus-building skills.Knowledge of general and national codes, medium voltage power systems, and photovoltaic or Energy Storage system applications is required.Excellent verbal and written communication skills and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts.Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality.Expert knowledge of creating business requirements, work plans, project schedules and associated project artifacts.Professional-level capabilities with project management tools (e.g., MS 365 and Microsoft Project, P6).Must possess a valid driver's license with a driving record.Must be able to travel to domestic/international locations as needed per project.What It's Like to Work HereAt e-STORAGE, you're more than just an employee-you're part of a team that values your ideas, your background, and your unique perspective. We believe that a culture of equity, diversity, and inclusion isn't just the right thing to do-it's the secret to our success. Here, you'll find:Integrity: We do what's right, always.Innovation: We encourage fresh thinking and bold ideas.Quality: We take pride in delivering excellence, every time.Customer Focus: We listen, we care, and we deliver.Sustainability: We're passionate about protecting our planet for future generations.Why You'll Love Working With UsJoin a global leader in renewable energy, backed by over 23 years of Canadian Solar experience.Work on projects that matter-helping to build a cleaner, greener world.Thrive in a supportive, collaborative environment where your growth is our priority.Enjoy a competitive salary and a generous benefits package.Want to join here is what we are looking ForThe right mix of education, experience, and skills for the role.Great communication, teamwork, and problem-solving abilities.A true commitment to safety, ethics, and sustainability.Your RewardsWe offer a competitive salary, performance bonuses, and a comprehensive benefits package-including health coverage, retirement plans, paid time off, and more.
Aug 24, 2026
Full time
Ready to Make a Real Impact? Join e-STORAGE!Who We AreWelcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family! We're leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects. Our mission? To accelerate the world's renewable energy transition and create a more sustainable, resilient energy future for everyone.With our innovative SolBank lithium-iron phosphate battery technology and comprehensive project services, we're not just building products we're powering communities and making a difference worldwide.Project ManagerLocation: UKe-StorageAbout the JobCanadian Solar Inc. (NASDAQ: CSIQ) is a vertically-integrated manufacturer of solar cells, modules and custom-designed solar power applications. Canadian Solar's world-class team of professionals works closely with our customers to provide them with solutions for all of their solar needs. Founded in 2001, Canadian Solar is one of the world's fastest-growing companies in the solar industry and has been listed on the NASDAQ since November 2006. Canadian Solar is an equal opportunity employer.Canadian Solar aims to power the world with solar energy and to create a cleaner Earth for future generations. Our culture and people are our most important assets and a key source of our competitive advantage. We strive to "Make the Difference" in our work by cultivating a corporate culture of equity, diversity, and inclusion, and creating a lasting positive impact on society and the communities where we operate.Position DetailsPosition Title: Project ManagerDepartment: Project Implementation and OperationsEntity: CS e-STORAGEReports To: Project DirectorLocation: HybridPosition SummaryThe Project Manager will be responsible for managing the execution of BESS projects from Limited Notice to Proceed activities through to Final Completion. This will include managing and coordinating all related activities with various stakeholders, including internal departments, the client / owner, equipment vendors, EPCs and general contractors and various subcontractors to provide a 'turn-key' BESS project. A significant amount of project management and EPC construction experience is required as well as demonstrated influence, negotiation, and conflict resolution skills.ResponsibilitiesOverall:Manage the execution of one or more cross-functional projects of medium to high complexity (quality, scope, schedule, cost, communication, resource issues, risks and customer satisfaction).Serves as primary point-of-contact by establishing, maintaining and managing customer, subcontractor, and joint venture partner's expectations (where applicable) relating to project performance.Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review, and escalating functionality, quality, timeline issues appropriately.Coordinates communication with all areas of the organization that impacts the scope, budget, risk and resources of the work effort being managed.Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.Define project success criteria and disseminate them to involved parties throughout project life cycle.Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.Build, develop, and grow any business relationships vital to the success of the project.Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.Develop best practices and tools for project execution and management.Ensure all environmental, health and safety policies and procedures are followed.Complete other duties and projects as assigned.LNTP:Support Sales and Application Engineering team with due diligence of Storage project opportunities.Work in conjunction with in-house system designers as well as subcontractors to prepare project-specific system design plans that take into account customer site- and project considerations as well as pertinent local codes and regulations.Assist in estimation of project costs and development of project schedules.Prepare, negotiate and manage surveying, geotech or other such work scopes to support project execution activities.Develop and manage project requirements, division of responsibility, request for proposals and make procurement recommendation for construction and various supporting subcontractors.Support commercial and legal team in preparing and negotiating EPC Contracts.Engineering:Prepare, negotiate and manage design engineering contracts.Manage construction permitting activities and ensure that all required construction permits have been obtained.Schedules due dates for drawings, specifications, software, technical manuals, and other documents required to complete technical proposals.Direct and support the Project Engineer in leading the engineering activities.Procurement and Construction:Oversee project execution to ensure that all systems are installed exactly according to plan and that there are no technical installation errors committed that would decrease system performance or lifespan or cause potential system failure.Develop full-scale project plans and associated communications documents.Identify and manage project dependencies and critical path.Set and continually manage project expectations with team members and other stakeholders.Delegate tasks and responsibilities to appropriate personnel.Direct and support Project Coordinator in coordinating day to day project management activities.Identify and resolve issues and conflicts within the project team.Proactively manage changes in project scope, identify potential crises, and devise contingency plans.Monitors the status of the project to ensure documentation is submitted according to schedule.Reviews and verifies project documents for completeness, format, and compliance with contract requirements.Quality and H&S:Ensure that the site construction activities adhere to established safety requirements and construction protocols.Coordinate project's supplier quality audits in collaboration with Procurement and Quality teams.Monitors the status of the project to ensure documentation is submitted according to schedule.Reviews and verifies project documents for completeness, format, and compliance with contract requirements.Reporting:Reports project status and performance data as required to management, project sponsors and other stakeholders.Promote transparent communication and use of company project management platform and tools.Collaborate with execution team leadership to implement state of the art project management tools.Maintain and report monthly of project budget and payment status.RequirementsEngineering (Electrical or Mechanical) degree or diploma.Minimum 5 years' experience in managing construction projects, with a preference for experience in utility scale renewable projects.Strong negotiation, facilitation, risk management and consensus-building skills.Knowledge of general and national codes, medium voltage power systems, and photovoltaic or Energy Storage system applications is required.Excellent verbal and written communication skills and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts.Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality.Expert knowledge of creating business requirements, work plans, project schedules and associated project artifacts.Professional-level capabilities with project management tools (e.g., MS 365 and Microsoft Project, P6).Must possess a valid driver's license with a driving record.Must be able to travel to domestic/international locations as needed per project.What It's Like to Work HereAt e-STORAGE, you're more than just an employee-you're part of a team that values your ideas, your background, and your unique perspective. We believe that a culture of equity, diversity, and inclusion isn't just the right thing to do-it's the secret to our success. Here, you'll find:Integrity: We do what's right, always.Innovation: We encourage fresh thinking and bold ideas.Quality: We take pride in delivering excellence, every time.Customer Focus: We listen, we care, and we deliver.Sustainability: We're passionate about protecting our planet for future generations.Why You'll Love Working With UsJoin a global leader in renewable energy, backed by over 23 years of Canadian Solar experience.Work on projects that matter-helping to build a cleaner, greener world.Thrive in a supportive, collaborative environment where your growth is our priority.Enjoy a competitive salary and a generous benefits package.Want to join here is what we are looking ForThe right mix of education, experience, and skills for the role.Great communication, teamwork, and problem-solving abilities.A true commitment to safety, ethics, and sustainability.Your RewardsWe offer a competitive salary, performance bonuses, and a comprehensive benefits package-including health coverage, retirement plans, paid time off, and more.
Asset Experience Services - Deputy Team LeadPrzejdź do głównej zawartości Experience Services - Deputy Team Lead page is loaded Asset Experience Services - Deputy Team LeadAplikujremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ518246 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Asset Experience Services - Deputy Team Lead (Operational Specialism) # About the Role As Deputy Team Lead for the Asset Experience Services team within JLL's Royal London Property Delivery operation, you will provide leadership focused on the operational specialism while maintaining a hands-on "day job" delivering health & safety, compliance, and operational support to Asset Experience Managers across Royal London managed assets. This dualpurpose role combines team leadership responsibilities with direct operational delivery, ensuring both strategic oversight of operational functions and practical expertise in H&S management, supplier coordination, works management, and ESG support.You will support the Team Leader in driving service excellence, deputise during absences, and serve as the technical expert for operational matters. Your role enables Asset Experience Managers to deliver best-in-class occupier service while maintaining safety compliance and operational efficiency across the Royal London portfolio.# Reporting Structure Reports to the Asset Experience Services Team Leader with collaborative relationships with Asset Experience Managers and the Deputy Team Lead (Technical Specialism). Key Responsibilities # Leadership & Team Management (Operational Focus) Support the Team Leader in line management of operational specialists, including coaching, performance feedback, and development planning. Serve as deputy to the Team Leader, assuming full leadership responsibilities during absences, in conjunction the Deputy Team Lead (Technical Specialism). Act as lead and escalation point for complex operational matters including H&S compliance, statutory obligations, and supplier performance issues. Facilitate knowledge sharing within the operational team, promoting best practice adoption and consistency of approach. Monitor quality of operational outputs including risk registers, compliance documentation, audit readiness, and supplier management. Support team members with technical problem-solving, quality control, and professional development in operational disciplines. Coordinate resource allocation and workload distribution across operational specialists to ensure balanced capacity and timely delivery. Other duties are outlined in the document entitled "RL JD Asset Experience Central Service - Operational team member". Skills & Qualifications # Technical Knowledge Proven experience in property operations, health & safety management, compliance, and supplier coordination. Expert understanding of H&S legislation applicable to property management and ability to implement compliance measures effectively. Strong knowledge of statutory compliance requirements for commercial properties including fire safety, asbestos management, and building regulations. Familiarity with permit-to-work systems, risk assessment methodologies, and safe systems of work. Understanding of building services, maintenance operations, and planned preventative maintenance regimes. Knowledge of ISO14001, quality management systems, and audit processes. Awareness of ESG and sustainability requirements in property management, including EPC regulations and energy management. Experience with property management software platforms and proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Demonstrated experience in team leadership, mentoring, or coaching of operational professionals. Ability to manage multiple priorities and deadlines effectively with clear written and verbal communication skills. Data analysis and reporting capabilities with strong attention to detail.# Personal Attributes Strong leadership presence with ability to inspire and support operational specialists while maintaining hands-on delivery. Ability to balance dual responsibilities of team leadership and operational delivery effectively. Proactive approach to anticipating team and client needs, particularly regarding safety and compliance matters. Exceptional attention to detail, particularly concerning safety, compliance documentation, and risk management. Methodical and organised approach to managing compliance activities and documentation. Clear communication skills with ability to explain technical H&S and operational matters accessibly to diverse audiences. Collaborative team player who supports colleagues and fosters a positive, safetyfocused team culture. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Aug 24, 2026
Full time
Asset Experience Services - Deputy Team LeadPrzejdź do głównej zawartości Experience Services - Deputy Team Lead page is loaded Asset Experience Services - Deputy Team LeadAplikujremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ518246 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Asset Experience Services - Deputy Team Lead (Operational Specialism) # About the Role As Deputy Team Lead for the Asset Experience Services team within JLL's Royal London Property Delivery operation, you will provide leadership focused on the operational specialism while maintaining a hands-on "day job" delivering health & safety, compliance, and operational support to Asset Experience Managers across Royal London managed assets. This dualpurpose role combines team leadership responsibilities with direct operational delivery, ensuring both strategic oversight of operational functions and practical expertise in H&S management, supplier coordination, works management, and ESG support.You will support the Team Leader in driving service excellence, deputise during absences, and serve as the technical expert for operational matters. Your role enables Asset Experience Managers to deliver best-in-class occupier service while maintaining safety compliance and operational efficiency across the Royal London portfolio.# Reporting Structure Reports to the Asset Experience Services Team Leader with collaborative relationships with Asset Experience Managers and the Deputy Team Lead (Technical Specialism). Key Responsibilities # Leadership & Team Management (Operational Focus) Support the Team Leader in line management of operational specialists, including coaching, performance feedback, and development planning. Serve as deputy to the Team Leader, assuming full leadership responsibilities during absences, in conjunction the Deputy Team Lead (Technical Specialism). Act as lead and escalation point for complex operational matters including H&S compliance, statutory obligations, and supplier performance issues. Facilitate knowledge sharing within the operational team, promoting best practice adoption and consistency of approach. Monitor quality of operational outputs including risk registers, compliance documentation, audit readiness, and supplier management. Support team members with technical problem-solving, quality control, and professional development in operational disciplines. Coordinate resource allocation and workload distribution across operational specialists to ensure balanced capacity and timely delivery. Other duties are outlined in the document entitled "RL JD Asset Experience Central Service - Operational team member". Skills & Qualifications # Technical Knowledge Proven experience in property operations, health & safety management, compliance, and supplier coordination. Expert understanding of H&S legislation applicable to property management and ability to implement compliance measures effectively. Strong knowledge of statutory compliance requirements for commercial properties including fire safety, asbestos management, and building regulations. Familiarity with permit-to-work systems, risk assessment methodologies, and safe systems of work. Understanding of building services, maintenance operations, and planned preventative maintenance regimes. Knowledge of ISO14001, quality management systems, and audit processes. Awareness of ESG and sustainability requirements in property management, including EPC regulations and energy management. Experience with property management software platforms and proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Demonstrated experience in team leadership, mentoring, or coaching of operational professionals. Ability to manage multiple priorities and deadlines effectively with clear written and verbal communication skills. Data analysis and reporting capabilities with strong attention to detail.# Personal Attributes Strong leadership presence with ability to inspire and support operational specialists while maintaining hands-on delivery. Ability to balance dual responsibilities of team leadership and operational delivery effectively. Proactive approach to anticipating team and client needs, particularly regarding safety and compliance matters. Exceptional attention to detail, particularly concerning safety, compliance documentation, and risk management. Methodical and organised approach to managing compliance activities and documentation. Clear communication skills with ability to explain technical H&S and operational matters accessibly to diverse audiences. Collaborative team player who supports colleagues and fosters a positive, safetyfocused team culture. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Role Title: Design Manager - Aviation Business Unit: Asset Intelligence Location: Stansted Role Overview Reporting to the Technical Director, the Design Manager will lead and coordinate electrical and building services design activities across the Asset Intelligence Aviation business. The role is responsible for ensuring the delivery of safe, compliant, innovative and high-quality engineering solutions that support aviation infrastructure and intelligent building systems. Working closely with clients, project teams, design partners and supply chain stakeholders, you will provide technical leadership throughout the project lifecycle, ensuring designs are buildable, value-driven and aligned with operational, regulatory and client requirements. What You Will Be Doing Lead, manage and develop the design team, creating a culture of collaboration, continuous improvement and technical excellence. Oversee the planning, allocation and management of design resources to support successful project delivery. Ensure all design activities comply with relevant legislation, industry standards, CDM requirements and internal governance processes. Provide technical leadership and specialist support to project teams, clients and stakeholders. Lead technical reviews, site visits and engagement with design consultants, subcontractors and suppliers. Develop and review technical scopes, specifications and design solutions to meet client and operational requirements. Support tendering and project delivery teams with technical input and design expertise. Review and approve design deliverables, ensuring quality, compliance and alignment with project objectives. Drive innovation and continuous improvement through the adoption of best practice and digital engineering solutions. Manage design changes through formal change control processes and support the identification of commercial impacts where required. Ensure the effective handover of design information to construction, commissioning and operational teams. Support the recruitment, development and mentoring of team members, helping individuals achieve their professional and career goals. About You A strong alignment with the company's purpose, vision, values, and culture, with the ability to actively promote these within the AI Aviation Business and across project teams. An effective communicator who can engage confidently with airport operators, technical stakeholders, consultants, and delivery teams, while demonstrating a strong commitment to inclusion, collaboration, and diversity. A high level of integrity and professionalism, with the ability to exercise sound judgement and discretion when dealing with sensitive commercial, technical, and operational information. Highly organised, structured, and detail-oriented, with a commitment to delivering high-quality engineering solutions within complex aviation and building services environments. A proactive and resilient individual with the ability to influence stakeholders and build strong working relationships across multidisciplinary teams, including clients, contractors, consultants, and airport authorities. A strong commitment to customer service and client satisfaction, ensuring that design solutions meet operational, safety, and regulatory requirements within live aviation environments. Experience working in fast-paced, multi-site infrastructure environments, ideally within airports, transport hubs, or complex building services projects, where coordination between design, operations, and construction teams is critical. Benefits We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role EEO Statement As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meets the essential criteria for the advertised position.
Aug 24, 2026
Full time
Role Title: Design Manager - Aviation Business Unit: Asset Intelligence Location: Stansted Role Overview Reporting to the Technical Director, the Design Manager will lead and coordinate electrical and building services design activities across the Asset Intelligence Aviation business. The role is responsible for ensuring the delivery of safe, compliant, innovative and high-quality engineering solutions that support aviation infrastructure and intelligent building systems. Working closely with clients, project teams, design partners and supply chain stakeholders, you will provide technical leadership throughout the project lifecycle, ensuring designs are buildable, value-driven and aligned with operational, regulatory and client requirements. What You Will Be Doing Lead, manage and develop the design team, creating a culture of collaboration, continuous improvement and technical excellence. Oversee the planning, allocation and management of design resources to support successful project delivery. Ensure all design activities comply with relevant legislation, industry standards, CDM requirements and internal governance processes. Provide technical leadership and specialist support to project teams, clients and stakeholders. Lead technical reviews, site visits and engagement with design consultants, subcontractors and suppliers. Develop and review technical scopes, specifications and design solutions to meet client and operational requirements. Support tendering and project delivery teams with technical input and design expertise. Review and approve design deliverables, ensuring quality, compliance and alignment with project objectives. Drive innovation and continuous improvement through the adoption of best practice and digital engineering solutions. Manage design changes through formal change control processes and support the identification of commercial impacts where required. Ensure the effective handover of design information to construction, commissioning and operational teams. Support the recruitment, development and mentoring of team members, helping individuals achieve their professional and career goals. About You A strong alignment with the company's purpose, vision, values, and culture, with the ability to actively promote these within the AI Aviation Business and across project teams. An effective communicator who can engage confidently with airport operators, technical stakeholders, consultants, and delivery teams, while demonstrating a strong commitment to inclusion, collaboration, and diversity. A high level of integrity and professionalism, with the ability to exercise sound judgement and discretion when dealing with sensitive commercial, technical, and operational information. Highly organised, structured, and detail-oriented, with a commitment to delivering high-quality engineering solutions within complex aviation and building services environments. A proactive and resilient individual with the ability to influence stakeholders and build strong working relationships across multidisciplinary teams, including clients, contractors, consultants, and airport authorities. A strong commitment to customer service and client satisfaction, ensuring that design solutions meet operational, safety, and regulatory requirements within live aviation environments. Experience working in fast-paced, multi-site infrastructure environments, ideally within airports, transport hubs, or complex building services projects, where coordination between design, operations, and construction teams is critical. Benefits We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role EEO Statement As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meets the essential criteria for the advertised position.
CyberArk Engineer Position Description Trusted to see the whole picture If you're ahead of the game on cyber security, systems and operations risk we can secure your career ambitions. We are looking for an experienced and highly skilled CyberArk Engineer to join our team. The ideal candidate will have a strong track record in deploying and integrating CyberArk solutions, particularly in secure environments. Our roles are only available if you hold or fulfil the criteria to obtain a UK Security Clearance. Your future duties and responsibilities This role requires deep knowledge of Identity and Access Management (IAM) and the ability to operate effectively within complex infrastructures. Experience with broader IAM solutions, such as Identity Governance and Administration (IGA) and cloud-native or standalone access control systems, is a plus. Required qualifications to be successful in this role • Proven track record as a CyberArk Engineer with hands-on experience in deploying, integrating, and managing CyberArk solutions. • Certifications: Certified Delivery Engineer (CDE) • CyberArk Expertise: Extensive experience in deploying and integrating CyberArk solutions with various targets, including but not limited to: oActive Directory oLDAP directories oNetwork appliances oDatabases • Technical Proficiency: In-depth knowledge of CyberArk's suite of products, including: oPrivileged Access Security (PAS) oEnterprise Password Vault (EPV) oPrivileged Session Manager (PSM) • Integration Experience: Strong understanding of how to integrate CyberArk with other security tools and infrastructure components. • IAM Solutions: Experience in deploying broader IAM solutions such as IGA (e.g. Sailpoint) and other access control systems. A proven ability to define and implement IAM strategies in large-scale infrastructures. Advantageous Skills: • Cybersecurity certifications, such as CISSP or CCSP. • Familiarity with regulatory and compliance requirements in secure environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Aug 24, 2026
Full time
CyberArk Engineer Position Description Trusted to see the whole picture If you're ahead of the game on cyber security, systems and operations risk we can secure your career ambitions. We are looking for an experienced and highly skilled CyberArk Engineer to join our team. The ideal candidate will have a strong track record in deploying and integrating CyberArk solutions, particularly in secure environments. Our roles are only available if you hold or fulfil the criteria to obtain a UK Security Clearance. Your future duties and responsibilities This role requires deep knowledge of Identity and Access Management (IAM) and the ability to operate effectively within complex infrastructures. Experience with broader IAM solutions, such as Identity Governance and Administration (IGA) and cloud-native or standalone access control systems, is a plus. Required qualifications to be successful in this role • Proven track record as a CyberArk Engineer with hands-on experience in deploying, integrating, and managing CyberArk solutions. • Certifications: Certified Delivery Engineer (CDE) • CyberArk Expertise: Extensive experience in deploying and integrating CyberArk solutions with various targets, including but not limited to: oActive Directory oLDAP directories oNetwork appliances oDatabases • Technical Proficiency: In-depth knowledge of CyberArk's suite of products, including: oPrivileged Access Security (PAS) oEnterprise Password Vault (EPV) oPrivileged Session Manager (PSM) • Integration Experience: Strong understanding of how to integrate CyberArk with other security tools and infrastructure components. • IAM Solutions: Experience in deploying broader IAM solutions such as IGA (e.g. Sailpoint) and other access control systems. A proven ability to define and implement IAM strategies in large-scale infrastructures. Advantageous Skills: • Cybersecurity certifications, such as CISSP or CCSP. • Familiarity with regulatory and compliance requirements in secure environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Facilities Manager (Commercial Property Portfolio) Location: Central London Salary: £55,000 Contract: Permanent, Full Time We re looking for an experienced Facilities Manager to oversee a portfolio of high-quality commercial office buildings across Central London. This is a varied, hands-on management role with responsibility for maintaining excellent standards across building services, maintenance, health and safety, security, cleaning and overall presentation. You ll act as a key point of contact for occupiers, contractors and internal property teams, ensuring planned and reactive works are delivered safely, efficiently and with minimal disruption. What you ll be doing Building and facilities management Maintain buildings to an excellent standard, ensuring they remain safe, secure, compliant and attractive to occupiers. Coordinate planned and reactive maintenance across building fabric, M&E and associated services. Conduct regular building and works inspections, identifying defects, risks and snagging items. Follow outstanding issues through to resolution within agreed timescales. Coordinate minor decoration, refurbishment and fit-out projects. Support larger property projects and tenant-requested works. Identify opportunities to improve building performance, service quality and efficiency. Coordinate essential services including maintenance, cleaning, security, waste and recycling. Occupier experience Act as a key point of contact for occupiers regarding building services and facilities matters. Ensure enquiries and maintenance requests are acknowledged and resolved promptly. Build positive and professional relationships with occupiers. Provide clear communication regarding works, access requirements and service interruptions. Work with the wider property team to deliver consistently high standards of customer care. Contractor and compliance management Build effective relationships with contractors and service providers. Review risk assessments and method statements before works begin. Issue permits to work and conduct contractor inductions. Monitor contractor performance, quality, cost and delivery. Ensure appropriate health and safety controls are followed across all works. Coordinate fire-safety activity, testing, drills and required remedial actions. Maintain awareness of asbestos, Legionella and other building-related risks. Ensure risks are recorded, assigned and closed through the company s health and safety management system. Records and documentation Maintain accurate site records, including: Operations and maintenance manuals Health and safety files Asset registers PPM calendars Logbooks Fire-safety records Drawings and schematics Statutory certification Maintain a clear audit trail for planned and reactive maintenance tasks. Ensure internal facilities and compliance systems remain accurate and up to date. Budgets and procurement Support the preparation and management of service-charge and facilities budgets. Monitor facilities and building-management expenditure across the portfolio. Raise purchase orders and approve invoices within agreed authority levels. Procure services and works in line with company procedures. Identify cost-saving opportunities without compromising quality or compliance. Support forecasting and budget reporting for FM-related costs. Team support Work closely with the senior property and operations team. Coordinate tasks with workplace and building-based colleagues. Provide guidance and support to ensure consistent standards across the portfolio. Deputise for senior colleagues when required. About you You ll be an experienced Facilities Manager with a strong understanding of commercial buildings, building services and occupier care. You ll ideally have: Relevant facilities or commercial property management experience. Experience overseeing multiple commercial buildings or a property portfolio. Strong knowledge of planned and reactive maintenance. A good understanding of building engineering and M&E systems. Experience managing hard and soft FM services. Knowledge of health and safety legislation and building compliance. Experience reviewing RAMS and issuing permits to work. Confidence managing contractors and monitoring works on site. Experience maintaining statutory and operational building records. Understanding of service-charge budgets, procurement and cost control. Experience coordinating fire-safety activity. Strong IT and systems capability. Excellent organisational and prioritisation skills. The ability to work autonomously and use your own initiative. A professional, personable and customer-focused approach. Strong written and verbal communication skills. Confidence working with occupiers, contractors and senior stakeholders. Qualifications Essential: IOSH Managing Safely or equivalent health and safety knowledge. Desirable: NEBOSH General Certificate. Mechanical, electrical or building-services qualification. Asbestos Awareness. Legionella Awareness. What s on offer? £55,000 salary. Responsibility for a high-quality Central London commercial property portfolio. A varied role combining building management, compliance, occupier experience and project coordination. The opportunity to work closely with an experienced property and operations team. Genuine autonomy and ownership across the facilities function. If you re an organised, commercially aware Facilities Manager who takes pride in maintaining excellent buildings and delivering a first-class occupier experience, we d love to hear from you.
Aug 24, 2026
Full time
Facilities Manager (Commercial Property Portfolio) Location: Central London Salary: £55,000 Contract: Permanent, Full Time We re looking for an experienced Facilities Manager to oversee a portfolio of high-quality commercial office buildings across Central London. This is a varied, hands-on management role with responsibility for maintaining excellent standards across building services, maintenance, health and safety, security, cleaning and overall presentation. You ll act as a key point of contact for occupiers, contractors and internal property teams, ensuring planned and reactive works are delivered safely, efficiently and with minimal disruption. What you ll be doing Building and facilities management Maintain buildings to an excellent standard, ensuring they remain safe, secure, compliant and attractive to occupiers. Coordinate planned and reactive maintenance across building fabric, M&E and associated services. Conduct regular building and works inspections, identifying defects, risks and snagging items. Follow outstanding issues through to resolution within agreed timescales. Coordinate minor decoration, refurbishment and fit-out projects. Support larger property projects and tenant-requested works. Identify opportunities to improve building performance, service quality and efficiency. Coordinate essential services including maintenance, cleaning, security, waste and recycling. Occupier experience Act as a key point of contact for occupiers regarding building services and facilities matters. Ensure enquiries and maintenance requests are acknowledged and resolved promptly. Build positive and professional relationships with occupiers. Provide clear communication regarding works, access requirements and service interruptions. Work with the wider property team to deliver consistently high standards of customer care. Contractor and compliance management Build effective relationships with contractors and service providers. Review risk assessments and method statements before works begin. Issue permits to work and conduct contractor inductions. Monitor contractor performance, quality, cost and delivery. Ensure appropriate health and safety controls are followed across all works. Coordinate fire-safety activity, testing, drills and required remedial actions. Maintain awareness of asbestos, Legionella and other building-related risks. Ensure risks are recorded, assigned and closed through the company s health and safety management system. Records and documentation Maintain accurate site records, including: Operations and maintenance manuals Health and safety files Asset registers PPM calendars Logbooks Fire-safety records Drawings and schematics Statutory certification Maintain a clear audit trail for planned and reactive maintenance tasks. Ensure internal facilities and compliance systems remain accurate and up to date. Budgets and procurement Support the preparation and management of service-charge and facilities budgets. Monitor facilities and building-management expenditure across the portfolio. Raise purchase orders and approve invoices within agreed authority levels. Procure services and works in line with company procedures. Identify cost-saving opportunities without compromising quality or compliance. Support forecasting and budget reporting for FM-related costs. Team support Work closely with the senior property and operations team. Coordinate tasks with workplace and building-based colleagues. Provide guidance and support to ensure consistent standards across the portfolio. Deputise for senior colleagues when required. About you You ll be an experienced Facilities Manager with a strong understanding of commercial buildings, building services and occupier care. You ll ideally have: Relevant facilities or commercial property management experience. Experience overseeing multiple commercial buildings or a property portfolio. Strong knowledge of planned and reactive maintenance. A good understanding of building engineering and M&E systems. Experience managing hard and soft FM services. Knowledge of health and safety legislation and building compliance. Experience reviewing RAMS and issuing permits to work. Confidence managing contractors and monitoring works on site. Experience maintaining statutory and operational building records. Understanding of service-charge budgets, procurement and cost control. Experience coordinating fire-safety activity. Strong IT and systems capability. Excellent organisational and prioritisation skills. The ability to work autonomously and use your own initiative. A professional, personable and customer-focused approach. Strong written and verbal communication skills. Confidence working with occupiers, contractors and senior stakeholders. Qualifications Essential: IOSH Managing Safely or equivalent health and safety knowledge. Desirable: NEBOSH General Certificate. Mechanical, electrical or building-services qualification. Asbestos Awareness. Legionella Awareness. What s on offer? £55,000 salary. Responsibility for a high-quality Central London commercial property portfolio. A varied role combining building management, compliance, occupier experience and project coordination. The opportunity to work closely with an experienced property and operations team. Genuine autonomy and ownership across the facilities function. If you re an organised, commercially aware Facilities Manager who takes pride in maintaining excellent buildings and delivering a first-class occupier experience, we d love to hear from you.
About the company the company is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value the company's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, the company has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Insurance practice are looking for experienced Senior Managers to join the team with specialisms across Life & Pensions. Our Insurance practice works with the leading Insurers, Asset Managers and Distributors across strategic advisory projects right through to business and technical change delivery. We are at the cutting edge of the industry and the wider ecosystem, helping our clients improve their profitability, navigate regulatory change and implement new technology solutions. What you will be doing Lead complex transformation programmes for Life & Pensions clients, from mobilisation through to delivery Deliver large-scale business and technology change across core Life & Pensions domains including policy administration, propositions, distribution, servicing and operations. Provide senior day-to-day leadership, leading programme teams and client stakeholders to deliver outcomes at pace and with quality. Shape and oversee technology-enabled transformation, including target operating model design, process redesign, platform implementation and business change. Build strong, trusted relationships with client sponsors and senior stakeholders, acting as a go-to advisor on delivery and transformation challenges. Support the growth of our Life & Pensions practice through business development, proposition development and account growth. Identify opportunities with existing and new clients, helping turn market demand into tangible consulting opportunities. Lead, coach and develop teams, creating an inclusive and high-performing environment. Contribute to thought leadership, internal capability building and the continued expansion of our Life & Pensions offering. Your skills and experience You will have strong experience working in the Life & Pensions market, with a good understanding of sector dynamics, product structures (e.g. annuities, pensions, protection), value chains and key transformation priorities. You will have delivered large transformation programmes in a consulting, insurer, pension provider or major outsourcing environment. You will have experience delivering across Life & Pensions organisations including pension providers, third-party administrators and outsourcing partners. You will have experience leading technology-enabled change, including delivery of policy administration platforms, digital servicing solutions or regulatory-driven programmes. You will have experience leading technology transformation and migration programmes, including platform modernisation, legacy policy administration system replacement and large-scale data migrations. You will have experience delivering transformation in key growth areas such as bulk annuities (BPA), pension risk transfer, pension dashboards, SIPP/platform modernisation or administration consolidation. You will have a track record of leading teams and managing senior stakeholders across complex delivery environments. You will have experience turning strategy into practical delivery and be comfortable operating across both business and technology agendas. You will have experience supporting sales, account growth and practice development, including shaping proposals and contributing to win activity. You will bring strong leadership, communication and problem-solving skills, with the credibility to influence at senior levels. You will be someone who enjoys building teams, developing people and helping grow a successful practice. Experience of core Life & Pensions platforms (e.g. policy administration systems) is desirable. What a career at the company will give you Putting People First. the company is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the the company Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. the company Privacy Notices For UK & EU Your personal data will be retained by the company for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by the company for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact For Australia & Singapore Your personal data will be retained by the company for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore's Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion or. For more information, please contact us at
Aug 24, 2026
Full time
About the company the company is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value the company's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, the company has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Insurance practice are looking for experienced Senior Managers to join the team with specialisms across Life & Pensions. Our Insurance practice works with the leading Insurers, Asset Managers and Distributors across strategic advisory projects right through to business and technical change delivery. We are at the cutting edge of the industry and the wider ecosystem, helping our clients improve their profitability, navigate regulatory change and implement new technology solutions. What you will be doing Lead complex transformation programmes for Life & Pensions clients, from mobilisation through to delivery Deliver large-scale business and technology change across core Life & Pensions domains including policy administration, propositions, distribution, servicing and operations. Provide senior day-to-day leadership, leading programme teams and client stakeholders to deliver outcomes at pace and with quality. Shape and oversee technology-enabled transformation, including target operating model design, process redesign, platform implementation and business change. Build strong, trusted relationships with client sponsors and senior stakeholders, acting as a go-to advisor on delivery and transformation challenges. Support the growth of our Life & Pensions practice through business development, proposition development and account growth. Identify opportunities with existing and new clients, helping turn market demand into tangible consulting opportunities. Lead, coach and develop teams, creating an inclusive and high-performing environment. Contribute to thought leadership, internal capability building and the continued expansion of our Life & Pensions offering. Your skills and experience You will have strong experience working in the Life & Pensions market, with a good understanding of sector dynamics, product structures (e.g. annuities, pensions, protection), value chains and key transformation priorities. You will have delivered large transformation programmes in a consulting, insurer, pension provider or major outsourcing environment. You will have experience delivering across Life & Pensions organisations including pension providers, third-party administrators and outsourcing partners. You will have experience leading technology-enabled change, including delivery of policy administration platforms, digital servicing solutions or regulatory-driven programmes. You will have experience leading technology transformation and migration programmes, including platform modernisation, legacy policy administration system replacement and large-scale data migrations. You will have experience delivering transformation in key growth areas such as bulk annuities (BPA), pension risk transfer, pension dashboards, SIPP/platform modernisation or administration consolidation. You will have a track record of leading teams and managing senior stakeholders across complex delivery environments. You will have experience turning strategy into practical delivery and be comfortable operating across both business and technology agendas. You will have experience supporting sales, account growth and practice development, including shaping proposals and contributing to win activity. You will bring strong leadership, communication and problem-solving skills, with the credibility to influence at senior levels. You will be someone who enjoys building teams, developing people and helping grow a successful practice. Experience of core Life & Pensions platforms (e.g. policy administration systems) is desirable. What a career at the company will give you Putting People First. the company is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the the company Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. the company Privacy Notices For UK & EU Your personal data will be retained by the company for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by the company for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact For Australia & Singapore Your personal data will be retained by the company for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore's Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion or. For more information, please contact us at
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary Sophos is seeking an experienced Senior MSSP Partner Development Manager to drive growth across the EMEA region through recruitment, activation, and expansion of strategic Managed Security Service Provider (MSSP) partnerships. This quota-carrying individual contributor role is primarily focused on building the next generation of Sophos service-provider partnerships across EMEA. The successful candidate will identify, recruit, onboard, and activate new MSSP relationships while developing a select portfolio of existing strategic partners. Success in this role will be measured through partner recruitment, partner-generated pipeline, revenue growth, and expansion of Sophos' market presence across key EMEA markets This role is intended to accelerate MSSP ecosystem expansion across EMEA while increasing partner-sourced revenue and strengthening Sophos' position within the managed security services market. Location preference is UK-based, though candidates located elsewhere in EMEA with the ability to travel extensively will be considered. What You Will do Identify, recruit, onboard, and activate net-new MSSP partners across EMEA. Having existing relationships with regional MSSPs is a huge plus. Develop and execute territory recruitment plans focused on high-potential MSSPs, cybersecurity service providers, and strategic alliances. Build executive-level relationships within prospective partner organisations, including C-level executives, VPs, and senior leadership. Create and execute joint business plans designed to generate measurable pipeline and revenue growth. Drive MSP-to-MSSP transformation initiatives by helping partners build and expand managed security services offerings powered by Sophos. Establish new routes to market through strategic partner recruitment and ecosystem expansion. Work closely with regional sales, channel, marketing, services, and technical teams to accelerate partner success and revenue generation. Activate newly recruited partners and reduce time-to-revenue through focused enablement and business planning. Manage and grow a targeted portfolio of strategic MSSP partners. Conduct executive business reviews and strategic planning sessions with partner leadership teams. Maintain accurate forecasting, pipeline management, and opportunity tracking. Achieve recruitment, pipeline, and revenue objectives aligned to territory goals. What You Will Bring 7+ years of experience in cybersecurity channel sales, partner development, alliances, MSSP or strategic partnership roles. Demonstrated success recruiting and developing net-new strategic partners. Proven experience carrying and exceeding revenue quotas. Strong understanding of MSSP business models, managed security services, MDR, XDR, SIEM, SOC, SASE, Endpoint, and broader cybersecurity solutions. Experience developing executive relationships and influencing senior decision-makers. Demonstrated ability to create and execute strategic business plans. Strong negotiation, communication, and presentation skills. Ability to operate independently in a fast-paced, growth-oriented environment. Experience working across multiple countries and cultures within EMEA. Willingness to travel extensively throughout the region. Preferred Qualifications Experience recruiting MSSPs, systems integrators, or strategic service providers. Experience helping partners launch or expand managed security service offerings. Existing relationships within the EMEA MSSP, and cybersecurity services community. Experience working within a cybersecurity vendor organisation. Experience driving partner-led adoption of MDR, XDR, Managed SOC, cloud security, and security operations solutions. Experience building indirect routes-to-market and partner ecosystems from the ground up. How Success Will Be Measured Net-new MSSP partner recruitment. Partner-generated pipeline growth. Revenue attainment against quota. MSP-to-MSSP partner conversions. Activation and productivity of newly recruited partners. Expansion of strategic existing partner relationships. Increased market coverage across priority EMEA regions What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Aug 24, 2026
Full time
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary Sophos is seeking an experienced Senior MSSP Partner Development Manager to drive growth across the EMEA region through recruitment, activation, and expansion of strategic Managed Security Service Provider (MSSP) partnerships. This quota-carrying individual contributor role is primarily focused on building the next generation of Sophos service-provider partnerships across EMEA. The successful candidate will identify, recruit, onboard, and activate new MSSP relationships while developing a select portfolio of existing strategic partners. Success in this role will be measured through partner recruitment, partner-generated pipeline, revenue growth, and expansion of Sophos' market presence across key EMEA markets This role is intended to accelerate MSSP ecosystem expansion across EMEA while increasing partner-sourced revenue and strengthening Sophos' position within the managed security services market. Location preference is UK-based, though candidates located elsewhere in EMEA with the ability to travel extensively will be considered. What You Will do Identify, recruit, onboard, and activate net-new MSSP partners across EMEA. Having existing relationships with regional MSSPs is a huge plus. Develop and execute territory recruitment plans focused on high-potential MSSPs, cybersecurity service providers, and strategic alliances. Build executive-level relationships within prospective partner organisations, including C-level executives, VPs, and senior leadership. Create and execute joint business plans designed to generate measurable pipeline and revenue growth. Drive MSP-to-MSSP transformation initiatives by helping partners build and expand managed security services offerings powered by Sophos. Establish new routes to market through strategic partner recruitment and ecosystem expansion. Work closely with regional sales, channel, marketing, services, and technical teams to accelerate partner success and revenue generation. Activate newly recruited partners and reduce time-to-revenue through focused enablement and business planning. Manage and grow a targeted portfolio of strategic MSSP partners. Conduct executive business reviews and strategic planning sessions with partner leadership teams. Maintain accurate forecasting, pipeline management, and opportunity tracking. Achieve recruitment, pipeline, and revenue objectives aligned to territory goals. What You Will Bring 7+ years of experience in cybersecurity channel sales, partner development, alliances, MSSP or strategic partnership roles. Demonstrated success recruiting and developing net-new strategic partners. Proven experience carrying and exceeding revenue quotas. Strong understanding of MSSP business models, managed security services, MDR, XDR, SIEM, SOC, SASE, Endpoint, and broader cybersecurity solutions. Experience developing executive relationships and influencing senior decision-makers. Demonstrated ability to create and execute strategic business plans. Strong negotiation, communication, and presentation skills. Ability to operate independently in a fast-paced, growth-oriented environment. Experience working across multiple countries and cultures within EMEA. Willingness to travel extensively throughout the region. Preferred Qualifications Experience recruiting MSSPs, systems integrators, or strategic service providers. Experience helping partners launch or expand managed security service offerings. Existing relationships within the EMEA MSSP, and cybersecurity services community. Experience working within a cybersecurity vendor organisation. Experience driving partner-led adoption of MDR, XDR, Managed SOC, cloud security, and security operations solutions. Experience building indirect routes-to-market and partner ecosystems from the ground up. How Success Will Be Measured Net-new MSSP partner recruitment. Partner-generated pipeline growth. Revenue attainment against quota. MSP-to-MSSP partner conversions. Activation and productivity of newly recruited partners. Expansion of strategic existing partner relationships. Increased market coverage across priority EMEA regions What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Job Title: Engagement Support Manager Location: London / Hybrid working following successful completion of probationary period Salary : 38,000, 40,000 DOE Job Type: Full Time, Permanent Assistive Solutions supports disabled students in higher education by providing specialist equipment, training and practical assistance. We are a social enterprise and a Disability Confident Employer. Role Purpose The Engagement Support Manager is responsible for delivering a clear, efficient and supportive customer journey from initial contact through to order completion and delivery. The role leads the Engagement Support team, ensures consistently high service standards and helps remove barriers for students and customers. Key Responsibilities Customer and Order Support Oversee customer orders from receipt through to completion, including payments, priority requests and delivery updates. Ensure telephone and email enquiries are handled promptly, professionally and with appropriate support for each customer. Monitor response times, service quality and customer outcomes against agreed performance expectations. Resolve complex enquiries and service issues, ensuring customers receive accurate and complete information. Team Management Distribute work effectively, taking account of team capacity, experience and service demand. Maintain appropriate operational cover during absences, peak periods and unexpected resource shortages. Manage performance, conduct and attendance fairly and consistently. Provide regular feedback, identify training needs and support individual development. Ensure new team members receive an effective induction and suitable training. Manage leave requests while maintaining adequate service coverage. Build an inclusive, accountable and high-performing team culture. Performance and Reporting Set clear team and individual objectives and ensure employees understand the standards expected of them. Monitor performance data, identify trends and take timely action where improvement is needed. Ensure reporting is accurate, current and available for management review. Present performance information clearly, including relevant risks, causes and recommended actions. Use service data and customer feedback to inform team planning, coaching and improvement activity. Stakeholder Engagement Work collaboratively with colleagues across teams. Ensure order changes, delivery issues and service updates are communicated quickly and accurately. Build constructive working relationships and take shared ownership of issues involving more than one team. Communicate organisational priorities and relevant changes clearly to the team. Represent Assistive Solutions professionally when working with students, institutions, clients and partners. Complaints and Service Issues Identify, record and resolve complaints, service exceptions and recurring customer issues. Escalate serious or unresolved matters through the appropriate management channels. Work with relevant colleagues to identify causes and prevent issues from recurring. Use recurring themes to improve training, communication and working practices. Continuous Improvement Identify practical opportunities to improve the customer journey, team processes and service delivery. Propose improvements with a clear rationale and support their implementation. Help develop and maintain clear, accurate and effective working practices. Lead the team positively through operational or organisational change. Share knowledge and improvement ideas that may benefit the wider organisation. Person Specification Essential Knowledge and Experience Experience managing a customer-facing team, including day-to-day operations, performance and development. Strong understanding of customer service best practices in a busy, performance-focused environment. Essential Skills and Capabilities Ability to balance competing priorities and maintain service standards under pressure. Clear and confident communication skills, including giving feedback and escalating concerns appropriately. Strong organisational skills and attention to detail. Ability to interpret performance information and act on what it shows. Confidence working collaboratively with colleagues and senior stakeholders. Essential Behaviours Takes initiative and challenges ineffective ways of working constructively. Accepts responsibility, follows work through to completion and raises problems early. Works collaboratively and takes shared ownership of outcomes. Maintains high standards of customer care, accuracy and professionalism. Works independently within agreed responsibilities and priorities. Advantageous Familiarity with assistive technology, disability support, higher education or educational services. Experience using customer relationship or order management systems. Experience analysing service data and improving response times, resolution rates or customer satisfaction. Understanding of order fulfilment or stock management in a product and service environment. Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of Customer Service Manager, Customer Support Manager, Disability Support Coordinator, Student Support Manager, Higher Education Administrator, Customer Operations Manager, Logistics Coordinator, Client Services Manager, DSA Administrator, Assistive Technology Manager may also be considered for this role.
Aug 24, 2026
Full time
Job Title: Engagement Support Manager Location: London / Hybrid working following successful completion of probationary period Salary : 38,000, 40,000 DOE Job Type: Full Time, Permanent Assistive Solutions supports disabled students in higher education by providing specialist equipment, training and practical assistance. We are a social enterprise and a Disability Confident Employer. Role Purpose The Engagement Support Manager is responsible for delivering a clear, efficient and supportive customer journey from initial contact through to order completion and delivery. The role leads the Engagement Support team, ensures consistently high service standards and helps remove barriers for students and customers. Key Responsibilities Customer and Order Support Oversee customer orders from receipt through to completion, including payments, priority requests and delivery updates. Ensure telephone and email enquiries are handled promptly, professionally and with appropriate support for each customer. Monitor response times, service quality and customer outcomes against agreed performance expectations. Resolve complex enquiries and service issues, ensuring customers receive accurate and complete information. Team Management Distribute work effectively, taking account of team capacity, experience and service demand. Maintain appropriate operational cover during absences, peak periods and unexpected resource shortages. Manage performance, conduct and attendance fairly and consistently. Provide regular feedback, identify training needs and support individual development. Ensure new team members receive an effective induction and suitable training. Manage leave requests while maintaining adequate service coverage. Build an inclusive, accountable and high-performing team culture. Performance and Reporting Set clear team and individual objectives and ensure employees understand the standards expected of them. Monitor performance data, identify trends and take timely action where improvement is needed. Ensure reporting is accurate, current and available for management review. Present performance information clearly, including relevant risks, causes and recommended actions. Use service data and customer feedback to inform team planning, coaching and improvement activity. Stakeholder Engagement Work collaboratively with colleagues across teams. Ensure order changes, delivery issues and service updates are communicated quickly and accurately. Build constructive working relationships and take shared ownership of issues involving more than one team. Communicate organisational priorities and relevant changes clearly to the team. Represent Assistive Solutions professionally when working with students, institutions, clients and partners. Complaints and Service Issues Identify, record and resolve complaints, service exceptions and recurring customer issues. Escalate serious or unresolved matters through the appropriate management channels. Work with relevant colleagues to identify causes and prevent issues from recurring. Use recurring themes to improve training, communication and working practices. Continuous Improvement Identify practical opportunities to improve the customer journey, team processes and service delivery. Propose improvements with a clear rationale and support their implementation. Help develop and maintain clear, accurate and effective working practices. Lead the team positively through operational or organisational change. Share knowledge and improvement ideas that may benefit the wider organisation. Person Specification Essential Knowledge and Experience Experience managing a customer-facing team, including day-to-day operations, performance and development. Strong understanding of customer service best practices in a busy, performance-focused environment. Essential Skills and Capabilities Ability to balance competing priorities and maintain service standards under pressure. Clear and confident communication skills, including giving feedback and escalating concerns appropriately. Strong organisational skills and attention to detail. Ability to interpret performance information and act on what it shows. Confidence working collaboratively with colleagues and senior stakeholders. Essential Behaviours Takes initiative and challenges ineffective ways of working constructively. Accepts responsibility, follows work through to completion and raises problems early. Works collaboratively and takes shared ownership of outcomes. Maintains high standards of customer care, accuracy and professionalism. Works independently within agreed responsibilities and priorities. Advantageous Familiarity with assistive technology, disability support, higher education or educational services. Experience using customer relationship or order management systems. Experience analysing service data and improving response times, resolution rates or customer satisfaction. Understanding of order fulfilment or stock management in a product and service environment. Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of Customer Service Manager, Customer Support Manager, Disability Support Coordinator, Student Support Manager, Higher Education Administrator, Customer Operations Manager, Logistics Coordinator, Client Services Manager, DSA Administrator, Assistive Technology Manager may also be considered for this role.
Description Role - New Business Producer The New Business Producer will be responsible for identifying, developing, and securing new client relationships for Willis FINEX UK Financial Institutions team. The role focuses on generating profitable growth across the Financial Lines portfolio, including Directors & Officers Liability, Professional Indemnity, Cyber, Crime, Employment Practices Liability and Management Liability.The successful candidate will leverage their network, market knowledge, and consultative approach to build strong relationships with corporate clients, financial institutions, professional firms, private equity businesses, asset managers, and associated advisers. Working closely with FINEX colleagues, broking teams, and insurer partners, the Producer will develop tailored risk solutions and successfully convert opportunities into long-term client relationships. The Role Business Development & Sales Generate and convert new business opportunities through networking, referrals, strategic introducers, industry contacts and targeted prospecting. Develop and execute business plans to achieve agreed revenue, growth and activity targets. Build and maintain a robust pipeline of qualified prospects across target sectors. Establish and maintain relationships with senior decision-makers including CEOs, CFOs, General Counsel, Risk Managers, Asset Managers, Private Equity firms and Professional Services organisations. Attend and represent Willis at industry events, conferences and networking functions to promote the FINEX proposition. Lead prospect meetings, presentations and proposal discussions to secure new client appointments. Client Advisory Understand clients' business operations, risk profiles and strategic objectives to identify insurance and risk management opportunities. Provide expert advice on Financial Lines products and market solutions. Clearly present coverage options, programme structures, insurer appetite and market developments. Act as a trusted adviser to prospective clients throughout the sales process. Identify opportunities to broaden client relationships through cross-selling and additional consultancy services. Market Engagement & Placement Strategy Develop and maintain relationships with insurers and underwriting partners across the London and Company Markets. Work with FINEX broking teams to design competitive insurance programmes and placement strategies. Support negotiations with insurers to secure optimal coverage, terms and pricing. Maintain awareness of emerging risks, market trends, regulatory developments and insurer appetite. Share market intelligence and business opportunities across the wider FINEX team. Client Transition & Collaboration Work closely with Account Executives and servicing teams to ensure a seamless handover and implementation of newly won business. Support the development of client service plans and ongoing account strategies where required. Collaborate with internal specialists to deliver integrated solutions for clients. Maintain accurate pipeline, forecasting and client records within WTW systems. Compliance & Governance Operate in accordance with FCA requirements, Willis policies and internal governance standards. Ensure all client and insurer interactions are conducted with the highest standards of professionalism and integrity. Maintain required regulatory permissions, training and professional qualifications. Support management in identifying and mitigating business unit risks. Qualifications What you'll bring Essential Proven success in generating and winning new business within the financial lines market. Strong Financial Lines expertise, including Directors & Officers Liability, Professional Indemnity, Crime and Cyber. Demonstrable ability to build relationships with senior client stakeholders and professional introducers. Strong presentation, negotiation and influencing skills. Excellent communication and relationship management capabilities. Commercially focused with a strong drive to achieve sales and revenue targets. Experience working within FCA-regulated environments and adhering to governance requirements. Good understanding of London Market and global insurance market dynamics. Desirable Experience working with Financial Institutions, Asset Managers, Private Equity firms or Professional Services businesses. Existing network of client and market relationships relevant to the FINEX sector. ACII qualified or working towards qualification. Familiarity with WTW products, services and operating systems. Personal Attributes Entrepreneurial and growth-oriented. Credible and consultative in approach. Self-motivated and resilient. Strong collaborator who can influence stakeholders across the business. Able to represent Willis with professionalism, integrity and market credibility. What we offer 25 days of annual leave plus an extra WTW day to relax and recharge. Private healthcare. Life insurance. Group income protection. Regular health assessments. Defined contribution pension scheme, featuring matched contributions up to 10% from the company. Remote working options. Access to an employee assistance programme. Fully paid volunteer day to make a difference in your community. Electric vehicle car scheme. Share scheme. Cycle-to-workprogramme. Dental cover. Optical cover. Critical illness protection. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Aug 24, 2026
Full time
Description Role - New Business Producer The New Business Producer will be responsible for identifying, developing, and securing new client relationships for Willis FINEX UK Financial Institutions team. The role focuses on generating profitable growth across the Financial Lines portfolio, including Directors & Officers Liability, Professional Indemnity, Cyber, Crime, Employment Practices Liability and Management Liability.The successful candidate will leverage their network, market knowledge, and consultative approach to build strong relationships with corporate clients, financial institutions, professional firms, private equity businesses, asset managers, and associated advisers. Working closely with FINEX colleagues, broking teams, and insurer partners, the Producer will develop tailored risk solutions and successfully convert opportunities into long-term client relationships. The Role Business Development & Sales Generate and convert new business opportunities through networking, referrals, strategic introducers, industry contacts and targeted prospecting. Develop and execute business plans to achieve agreed revenue, growth and activity targets. Build and maintain a robust pipeline of qualified prospects across target sectors. Establish and maintain relationships with senior decision-makers including CEOs, CFOs, General Counsel, Risk Managers, Asset Managers, Private Equity firms and Professional Services organisations. Attend and represent Willis at industry events, conferences and networking functions to promote the FINEX proposition. Lead prospect meetings, presentations and proposal discussions to secure new client appointments. Client Advisory Understand clients' business operations, risk profiles and strategic objectives to identify insurance and risk management opportunities. Provide expert advice on Financial Lines products and market solutions. Clearly present coverage options, programme structures, insurer appetite and market developments. Act as a trusted adviser to prospective clients throughout the sales process. Identify opportunities to broaden client relationships through cross-selling and additional consultancy services. Market Engagement & Placement Strategy Develop and maintain relationships with insurers and underwriting partners across the London and Company Markets. Work with FINEX broking teams to design competitive insurance programmes and placement strategies. Support negotiations with insurers to secure optimal coverage, terms and pricing. Maintain awareness of emerging risks, market trends, regulatory developments and insurer appetite. Share market intelligence and business opportunities across the wider FINEX team. Client Transition & Collaboration Work closely with Account Executives and servicing teams to ensure a seamless handover and implementation of newly won business. Support the development of client service plans and ongoing account strategies where required. Collaborate with internal specialists to deliver integrated solutions for clients. Maintain accurate pipeline, forecasting and client records within WTW systems. Compliance & Governance Operate in accordance with FCA requirements, Willis policies and internal governance standards. Ensure all client and insurer interactions are conducted with the highest standards of professionalism and integrity. Maintain required regulatory permissions, training and professional qualifications. Support management in identifying and mitigating business unit risks. Qualifications What you'll bring Essential Proven success in generating and winning new business within the financial lines market. Strong Financial Lines expertise, including Directors & Officers Liability, Professional Indemnity, Crime and Cyber. Demonstrable ability to build relationships with senior client stakeholders and professional introducers. Strong presentation, negotiation and influencing skills. Excellent communication and relationship management capabilities. Commercially focused with a strong drive to achieve sales and revenue targets. Experience working within FCA-regulated environments and adhering to governance requirements. Good understanding of London Market and global insurance market dynamics. Desirable Experience working with Financial Institutions, Asset Managers, Private Equity firms or Professional Services businesses. Existing network of client and market relationships relevant to the FINEX sector. ACII qualified or working towards qualification. Familiarity with WTW products, services and operating systems. Personal Attributes Entrepreneurial and growth-oriented. Credible and consultative in approach. Self-motivated and resilient. Strong collaborator who can influence stakeholders across the business. Able to represent Willis with professionalism, integrity and market credibility. What we offer 25 days of annual leave plus an extra WTW day to relax and recharge. Private healthcare. Life insurance. Group income protection. Regular health assessments. Defined contribution pension scheme, featuring matched contributions up to 10% from the company. Remote working options. Access to an employee assistance programme. Fully paid volunteer day to make a difference in your community. Electric vehicle car scheme. Share scheme. Cycle-to-workprogramme. Dental cover. Optical cover. Critical illness protection. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
About the Nurse Case Manager Role: We are seeking experienced nurses to join our team in a dynamic, diverse and fulfilling role. This presents an exceptional chance for nurses to transition from the rigors of a clinical setting to a UK office-based position, all while continuing to apply their invaluable nursing expertise supporting patients who value nurse advice. This is a role where no two days are the same. The role offers the opportunity to undertake flight nursing outside of the committed office work. Position Overview Nurse Case Manager Working as part of the Medical Assistance team, the role includes: The Monday - Sunday nursing team provide an efficient, cost effective and clinically supportive patient service on behalf of Healix clients. Management of all new and ongoing emergency medical assistance, claims, and repatriation cases working with co-ordinators and the wider organisation using problem solving expertise, to help patients who are often in very stressful situations in foreign hospitals. Provision of non-diagnostic medical advice directly to policyholders and Medical Helpline clients Providing clinical input to the OH team in the medical assessment of individuals pre-deployment utilising knowledge to reduce risk to those overseas Be a point of escalation to use your expert nursing knowledge for any patient, client, team member or overseas clinician providing the direct care Provision of emergency airline employee health services Checking equipment on return from repatriations and air ambulances and ensuring sufficient supplies are available to manage the repatriation workload. Key relationships for the Nurse Case Manager role: Healix doctors; Medical Assistance and Repatriation Coordinators, Healix' Government nursing team; New Zealand nursing and repatriation coordinator teams; Healix Security Services team; airline employee health teams; overseas medical teams; airline medical clearance departments; suppliers and other departments within the Healix group. Global Medical Arrangement Team, and wider OH teams, Clients. Ideally, we are looking for full time hours but can offer some flexibility dependent upon experience. The role is generally office based but there is some opportunity to work from home infrequently. The shift patterns cover 8am to 10pm Monday to Friday. We are a 24/7 Global Health operations team so occasionally some additional flexibility is required (the nights are covered by the New Zealand team). To find out more about more about this role, please listen to this podcast: About The Role About You: Registered General Nurse, with a current NMC pin. Ideally 4 years recent acute care nursing experience, including several years' experience within a critical care area or similar (e.g ICU/A&E/HDU/CCU/acute surgical nursing). Prior experience in clinical case management is advantageous. Exceptional telephone etiquette and technical proficiency, including proficiency in MS Word, Excel, PowerPoint, and databases. Some elements of the role would suit nurses with broader travel health/cruise ship nursing as well as: Military Nursing Public Health/Travel Health Nursing Humanitarian/NGO work Demonstrate adeptness in identifying critical medical issues and promptly escalating them for appropriate case management. Excel under pressure within a fast-paced environment, displaying adaptability and empathy. Communicate effectively in written and spoken English, exhibiting strong communication skills. Proficiency in additional language(s) is advantageous. Enjoy working in a collaborative team in a professional business environment, making clear plans both short and long term for patients Required Criteria Hold a current NMC Pin and have been working at (band 5 or above) with a minimum of 3 years recent clinical experience. We require basic IT skills along with excellent written and verbal communication skills Ability to work within a team environment as well as directly with clients Be able to work independently in order to plan and manage their caseload. Desired Criteria Experience of working within a government, military or overseas environment or medical insurance, assistance sector, or repatriation experience would be an advantage. Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Starting from £42,000.00 per year
Aug 24, 2026
Full time
About the Nurse Case Manager Role: We are seeking experienced nurses to join our team in a dynamic, diverse and fulfilling role. This presents an exceptional chance for nurses to transition from the rigors of a clinical setting to a UK office-based position, all while continuing to apply their invaluable nursing expertise supporting patients who value nurse advice. This is a role where no two days are the same. The role offers the opportunity to undertake flight nursing outside of the committed office work. Position Overview Nurse Case Manager Working as part of the Medical Assistance team, the role includes: The Monday - Sunday nursing team provide an efficient, cost effective and clinically supportive patient service on behalf of Healix clients. Management of all new and ongoing emergency medical assistance, claims, and repatriation cases working with co-ordinators and the wider organisation using problem solving expertise, to help patients who are often in very stressful situations in foreign hospitals. Provision of non-diagnostic medical advice directly to policyholders and Medical Helpline clients Providing clinical input to the OH team in the medical assessment of individuals pre-deployment utilising knowledge to reduce risk to those overseas Be a point of escalation to use your expert nursing knowledge for any patient, client, team member or overseas clinician providing the direct care Provision of emergency airline employee health services Checking equipment on return from repatriations and air ambulances and ensuring sufficient supplies are available to manage the repatriation workload. Key relationships for the Nurse Case Manager role: Healix doctors; Medical Assistance and Repatriation Coordinators, Healix' Government nursing team; New Zealand nursing and repatriation coordinator teams; Healix Security Services team; airline employee health teams; overseas medical teams; airline medical clearance departments; suppliers and other departments within the Healix group. Global Medical Arrangement Team, and wider OH teams, Clients. Ideally, we are looking for full time hours but can offer some flexibility dependent upon experience. The role is generally office based but there is some opportunity to work from home infrequently. The shift patterns cover 8am to 10pm Monday to Friday. We are a 24/7 Global Health operations team so occasionally some additional flexibility is required (the nights are covered by the New Zealand team). To find out more about more about this role, please listen to this podcast: About The Role About You: Registered General Nurse, with a current NMC pin. Ideally 4 years recent acute care nursing experience, including several years' experience within a critical care area or similar (e.g ICU/A&E/HDU/CCU/acute surgical nursing). Prior experience in clinical case management is advantageous. Exceptional telephone etiquette and technical proficiency, including proficiency in MS Word, Excel, PowerPoint, and databases. Some elements of the role would suit nurses with broader travel health/cruise ship nursing as well as: Military Nursing Public Health/Travel Health Nursing Humanitarian/NGO work Demonstrate adeptness in identifying critical medical issues and promptly escalating them for appropriate case management. Excel under pressure within a fast-paced environment, displaying adaptability and empathy. Communicate effectively in written and spoken English, exhibiting strong communication skills. Proficiency in additional language(s) is advantageous. Enjoy working in a collaborative team in a professional business environment, making clear plans both short and long term for patients Required Criteria Hold a current NMC Pin and have been working at (band 5 or above) with a minimum of 3 years recent clinical experience. We require basic IT skills along with excellent written and verbal communication skills Ability to work within a team environment as well as directly with clients Be able to work independently in order to plan and manage their caseload. Desired Criteria Experience of working within a government, military or overseas environment or medical insurance, assistance sector, or repatriation experience would be an advantage. Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Starting from £42,000.00 per year
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Aug 24, 2026
Full time
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Acs Business Performance Ltd
Stafford, Staffordshire
Team Manager - HVAC & Hygiene Operations Location: Field Based / Hybrid Employment Type: Full Time Salary: 38,000 + Fixed Overtime Rates The Opportunity We are looking for an experienced Team Manager to lead and support a field-based team of HVAC and Hygiene Technicians. This is a hands-on operational management role, combining people leadership, field operations, quality assurance, customer service and resource planning . You'll spend regular time out in the field supporting your team, ensuring work is completed safely, efficiently and to a consistently high standard. You'll be an important link between field-based teams and operational management, helping to identify and resolve issues quickly, improve first-time completion rates and ensure customers receive an excellent service. This position would suit an experienced Team Leader, Supervisor or Senior Engineer who is ready to take greater responsibility for team performance and operational delivery. What You'll Be Doing Leading & Developing the Team You'll take responsibility for the day-to-day leadership and performance of a team of field-based technicians and engineers. This will include: Leading, motivating, coaching and developing individuals and the wider team. Setting clear expectations around safety, quality, productivity and customer service. Conducting regular one-to-one meetings and six-monthly performance reviews. Supporting the recruitment, onboarding and induction of new team members. Providing ongoing coaching, mentoring and skills development. Operational Planning & Site Delivery Working closely with operational, scheduling and support teams, you'll help ensure field activities run smoothly and efficiently. Your responsibilities will include: Supporting forward planning to ensure the correct team sizes and time allowances are assigned to jobs. Coordinating with warehouse and operational teams to ensure technicians have the appropriate tools, equipment, PPE and materials. Spending regular time on customer sites to monitor work and support field teams. Fleet, Equipment & PPE You'll help ensure company vehicles, equipment and PPE are safe, maintained and ready for use. This will include: Ensuring daily vehicle checks are completed. Carrying out regular checks of vehicle condition and cleanliness. Monitoring PPE and equipment allocated to vehicles. Checking power tools and cleaning equipment. Quality, Health & Safety Quality and compliance will be central to the role. You'll ensure HVAC and hygiene works are completed in accordance with relevant: Health & Safety requirements. Industry standards and best practice. Operational procedures. You'll also carry out regular site inspections and quality audits, working with relevant colleagues to maintain and continually improve working standards. Customer Service You'll play an important role in maintaining excellent customer relationships and ensuring the team delivers a professional service. You will: Build positive, long-term relationships with customers. Act as a key point of contact on-site when required. Resolve customer concerns professionally and efficiently. What We're Looking For Essential Experience & Skills We're looking for someone who has: Previous experience as a Team Leader, Supervisor, Senior Engineer or similar within HVAC, ventilation hygiene, compliance, building services or a related field-based environment. A full UK driving licence . Desirable It would be advantageous if you also have: HVAC, ventilation, hygiene or building services qualifications. A recognised Health & Safety qualification such as IOSH. Experience working with RAMS and operational compliance processes. Knowledge of TR19 , BESA guidance and associated ventilation hygiene standards . About You You'll be someone who enjoys taking ownership and being visible in the field rather than managing solely from behind a desk. You'll be comfortable building relationships with customers, engineers and operational colleagues, while maintaining clear expectations and holding people accountable when necessary. Most importantly, you'll bring a proactive, practical and solutions-focused approach , with the ability to adapt to changing priorities and work collaboratively across field, office and operational teams. If you have a strong background in HVAC, ventilation hygiene or building services and are looking for an opportunity to combine your technical knowledge with people and operational management, we'd be keen to hear from you.
Aug 24, 2026
Full time
Team Manager - HVAC & Hygiene Operations Location: Field Based / Hybrid Employment Type: Full Time Salary: 38,000 + Fixed Overtime Rates The Opportunity We are looking for an experienced Team Manager to lead and support a field-based team of HVAC and Hygiene Technicians. This is a hands-on operational management role, combining people leadership, field operations, quality assurance, customer service and resource planning . You'll spend regular time out in the field supporting your team, ensuring work is completed safely, efficiently and to a consistently high standard. You'll be an important link between field-based teams and operational management, helping to identify and resolve issues quickly, improve first-time completion rates and ensure customers receive an excellent service. This position would suit an experienced Team Leader, Supervisor or Senior Engineer who is ready to take greater responsibility for team performance and operational delivery. What You'll Be Doing Leading & Developing the Team You'll take responsibility for the day-to-day leadership and performance of a team of field-based technicians and engineers. This will include: Leading, motivating, coaching and developing individuals and the wider team. Setting clear expectations around safety, quality, productivity and customer service. Conducting regular one-to-one meetings and six-monthly performance reviews. Supporting the recruitment, onboarding and induction of new team members. Providing ongoing coaching, mentoring and skills development. Operational Planning & Site Delivery Working closely with operational, scheduling and support teams, you'll help ensure field activities run smoothly and efficiently. Your responsibilities will include: Supporting forward planning to ensure the correct team sizes and time allowances are assigned to jobs. Coordinating with warehouse and operational teams to ensure technicians have the appropriate tools, equipment, PPE and materials. Spending regular time on customer sites to monitor work and support field teams. Fleet, Equipment & PPE You'll help ensure company vehicles, equipment and PPE are safe, maintained and ready for use. This will include: Ensuring daily vehicle checks are completed. Carrying out regular checks of vehicle condition and cleanliness. Monitoring PPE and equipment allocated to vehicles. Checking power tools and cleaning equipment. Quality, Health & Safety Quality and compliance will be central to the role. You'll ensure HVAC and hygiene works are completed in accordance with relevant: Health & Safety requirements. Industry standards and best practice. Operational procedures. You'll also carry out regular site inspections and quality audits, working with relevant colleagues to maintain and continually improve working standards. Customer Service You'll play an important role in maintaining excellent customer relationships and ensuring the team delivers a professional service. You will: Build positive, long-term relationships with customers. Act as a key point of contact on-site when required. Resolve customer concerns professionally and efficiently. What We're Looking For Essential Experience & Skills We're looking for someone who has: Previous experience as a Team Leader, Supervisor, Senior Engineer or similar within HVAC, ventilation hygiene, compliance, building services or a related field-based environment. A full UK driving licence . Desirable It would be advantageous if you also have: HVAC, ventilation, hygiene or building services qualifications. A recognised Health & Safety qualification such as IOSH. Experience working with RAMS and operational compliance processes. Knowledge of TR19 , BESA guidance and associated ventilation hygiene standards . About You You'll be someone who enjoys taking ownership and being visible in the field rather than managing solely from behind a desk. You'll be comfortable building relationships with customers, engineers and operational colleagues, while maintaining clear expectations and holding people accountable when necessary. Most importantly, you'll bring a proactive, practical and solutions-focused approach , with the ability to adapt to changing priorities and work collaboratively across field, office and operational teams. If you have a strong background in HVAC, ventilation hygiene or building services and are looking for an opportunity to combine your technical knowledge with people and operational management, we'd be keen to hear from you.
Procurement Manager Cardiff £48,000 + Benefits Permanent An exciting opportunity has arisen for an experienced Procurement Manager to join a well-established engineering and manufacturing business based in Cardiff. This is a key leadership role, responsible for managing both Procurement and Stores operations while ensuring the efficient, cost-effective and compliant supply of materials, goods and services to support a busy operational environment. Reporting to the Head of Procurement, Planning & Logistics, you will play a pivotal role in driving supplier performance, commercial value, inventory control and continuous improvement across the business. What you'll be doing: Lead, coach and develop the Procurement and Stores teams, creating a high-performing culture. Develop and implement procurement and category strategies that deliver value and support business objectives. Manage supplier sourcing, negotiations and contract performance. Ensure the timely availability of materials, goods and services to support production and customer commitments. Monitor supplier performance and drive improvements in cost, quality and delivery. Analyse spend, procurement and inventory data to identify efficiencies and cost-saving opportunities. Oversee supplier approval, audit and compliance activities. Build strong relationships with internal stakeholders across Operations, Engineering, Planning and Finance. Champion continuous improvement and best practice throughout the procurement function. About You Experience in a Procurement Manager or Senior Procurement position. A background within engineering, manufacturing, heavy industry, rail or a similar technical environment. CIPS qualification (or equivalent professional procurement accreditation). Proven experience leading and developing procurement and/or stores teams. Strong supplier relationship management and commercial negotiation skills. Excellent analytical, organisational and stakeholder management capabilities. A proactive approach with a passion for continuous improvement and operational excellence. Apply Now This is an excellent opportunity for an ambitious procurement professional to join a successful and growing engineering business in a leadership role with genuine scope to influence performance and drive improvement. Offering an attractive salary, 26 days' holiday plus bank holidays, and a comprehensive benefits package, this position would suit an experienced procurement leader looking to make a real impact while developing their career in a technically driven environment.
Aug 24, 2026
Full time
Procurement Manager Cardiff £48,000 + Benefits Permanent An exciting opportunity has arisen for an experienced Procurement Manager to join a well-established engineering and manufacturing business based in Cardiff. This is a key leadership role, responsible for managing both Procurement and Stores operations while ensuring the efficient, cost-effective and compliant supply of materials, goods and services to support a busy operational environment. Reporting to the Head of Procurement, Planning & Logistics, you will play a pivotal role in driving supplier performance, commercial value, inventory control and continuous improvement across the business. What you'll be doing: Lead, coach and develop the Procurement and Stores teams, creating a high-performing culture. Develop and implement procurement and category strategies that deliver value and support business objectives. Manage supplier sourcing, negotiations and contract performance. Ensure the timely availability of materials, goods and services to support production and customer commitments. Monitor supplier performance and drive improvements in cost, quality and delivery. Analyse spend, procurement and inventory data to identify efficiencies and cost-saving opportunities. Oversee supplier approval, audit and compliance activities. Build strong relationships with internal stakeholders across Operations, Engineering, Planning and Finance. Champion continuous improvement and best practice throughout the procurement function. About You Experience in a Procurement Manager or Senior Procurement position. A background within engineering, manufacturing, heavy industry, rail or a similar technical environment. CIPS qualification (or equivalent professional procurement accreditation). Proven experience leading and developing procurement and/or stores teams. Strong supplier relationship management and commercial negotiation skills. Excellent analytical, organisational and stakeholder management capabilities. A proactive approach with a passion for continuous improvement and operational excellence. Apply Now This is an excellent opportunity for an ambitious procurement professional to join a successful and growing engineering business in a leadership role with genuine scope to influence performance and drive improvement. Offering an attractive salary, 26 days' holiday plus bank holidays, and a comprehensive benefits package, this position would suit an experienced procurement leader looking to make a real impact while developing their career in a technically driven environment.
The Opportunity Portfolio HR & Reward is partnering with a premier, data-driven global investment management firm to secure a Benefits Specialist for their growing team in London. This is a newly created position born out of continuous international business growth. Operating within a fast-paced and highly collaborative environment, this role offers an exceptional opportunity for an ambitious benefits professional to develop a truly international career. Initially, you will focus heavily on operational excellence and vendor management, with a clear trajectory over the next 12-18 months to lead on technology innovation and process improvement. A marquee project for the incoming specialist will be supporting the rollout of a brand-new global benefits platform. Key Responsibilities Support the day-to-day management and delivery of employee benefits programmes across multiple EMEA jurisdictions. Coordinate annual insurance renewals and manage relationships with external brokers and benefits vendors across the region. Act as a key project member for the upcoming global benefits platform implementation; maintain data accuracy across HRIS (Workday) and provider portals. Serve as a primary point of contact for employee benefits queries, delivering a high-touch, premium service. Identify opportunities to streamline administrative workflows, enhance communication strategies, and improve overall operational efficiency. Ensure all regional benefits programmes remain strictly compliant with localized regulatory requirements. What Our Client Is Looking For The hiring manager is seeking a dedicated benefits professional with approximately three to six years of experience who views reward and benefits as their long-term specialism. Experience working in-house within financial services, technology, or a fast-paced multinational corporate environment. Strong foundational knowledge of benefits operations, including enrolments, complex queries, renewals, and data reporting. Hands-on experience utilising benefits administration platforms or advanced HRIS networks (Workday exposure is highly advantageous). Prior exposure to managing benefits across multiple countries is a distinct advantage, though a genuine desire to learn EMEA frameworks is essential. A curious, proactive professional who enjoys taking ownership of tasks and thrives in an evolving, collaborative setting. What the Role Offers You Direct exposure to complex benefits structures across multiple EMEA countries. A pivotal role in a major global technology implementation project. A culture that values continuous learning, autonomy, and high performance. Fully paid, comprehensive safety-net clauses A clear progression pathway into strategic, innovation-led benefits management. 52171BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 24, 2026
Full time
The Opportunity Portfolio HR & Reward is partnering with a premier, data-driven global investment management firm to secure a Benefits Specialist for their growing team in London. This is a newly created position born out of continuous international business growth. Operating within a fast-paced and highly collaborative environment, this role offers an exceptional opportunity for an ambitious benefits professional to develop a truly international career. Initially, you will focus heavily on operational excellence and vendor management, with a clear trajectory over the next 12-18 months to lead on technology innovation and process improvement. A marquee project for the incoming specialist will be supporting the rollout of a brand-new global benefits platform. Key Responsibilities Support the day-to-day management and delivery of employee benefits programmes across multiple EMEA jurisdictions. Coordinate annual insurance renewals and manage relationships with external brokers and benefits vendors across the region. Act as a key project member for the upcoming global benefits platform implementation; maintain data accuracy across HRIS (Workday) and provider portals. Serve as a primary point of contact for employee benefits queries, delivering a high-touch, premium service. Identify opportunities to streamline administrative workflows, enhance communication strategies, and improve overall operational efficiency. Ensure all regional benefits programmes remain strictly compliant with localized regulatory requirements. What Our Client Is Looking For The hiring manager is seeking a dedicated benefits professional with approximately three to six years of experience who views reward and benefits as their long-term specialism. Experience working in-house within financial services, technology, or a fast-paced multinational corporate environment. Strong foundational knowledge of benefits operations, including enrolments, complex queries, renewals, and data reporting. Hands-on experience utilising benefits administration platforms or advanced HRIS networks (Workday exposure is highly advantageous). Prior exposure to managing benefits across multiple countries is a distinct advantage, though a genuine desire to learn EMEA frameworks is essential. A curious, proactive professional who enjoys taking ownership of tasks and thrives in an evolving, collaborative setting. What the Role Offers You Direct exposure to complex benefits structures across multiple EMEA countries. A pivotal role in a major global technology implementation project. A culture that values continuous learning, autonomy, and high performance. Fully paid, comprehensive safety-net clauses A clear progression pathway into strategic, innovation-led benefits management. 52171BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Payroll Consultant Location: London - Hybrid Working Contract Type: 1 year Fixed Term Contract Work Pattern: Full Time About The Role We are looking for an experienced Payroll consultant to lead the delivery, governance and transformation of our payroll function. The consultant will drive the changes needed to enable the delivery of a modern, efficient and high-class payroll. In addition, operating within a co-sourced model, the role is accountable for the successful management of four UK payrolls and two international payrolls, ensuring accurate, compliant and timely payroll processing whilst delivering an exceptional employee and client experience. The role will act as the primary relationship manager for our external UK payroll provider and pension partner, providing robust governance, oversight and controls. In addition to operational excellence, this position will play a key role in shaping and delivering payroll transformation initiatives, driving process improvement, enhancing controls and supporting wider people and systems change programmes. This is an exciting opportunity for a payroll professional who combines strong technical expertise with the ability to lead through change and continuously improve payroll operations in a dynamic environment. What You'll Spend Your Time Doing Payroll Transformation & Continuous Improvement Act as the SME for payroll transformation initiatives, driving the evolution of payroll processes, systems and operating models for our clients. Review the current co-sourced payroll model and recommend the most appropriate set up going forward. Upskill the two Payroll Advisors to remove any key-person dependencies. Play a key role in HR and payroll system implementations, upgrades and integrations. Review existing processes to identify opportunities for greater efficiency, automation and control. Drive standardisation and simplification across UK and international payroll operations as appropriate. Manage change projects from design through to implementation, ensuring successful adoption by stakeholders. Support broader People, Reward and business transformation programmes where payroll expertise is required. Develop reporting and analytics capabilities to enhance payroll insight, governance and decision-making. Payroll Operations Manage the end-to-end delivery of four UK payrolls and two international payrolls through a co-sourced operating model. Ensure payrolls are processed accurately, compliantly and on time in accordance with statutory and internal deadlines. Review payroll inputs, outputs, reconciliations and exception reporting to ensure accuracy and completeness. Manage payroll calendars, workflows and approvals. Act as the escalation point for complex payroll queries and issues. Oversee month-end and year-end payroll activities, including statutory reporting requirements. Line management of the two Payroll Advisors. Stakeholder Management Serve as the primary relationship manager for the UK external payroll provider (SD Worx). Monitor service delivery against agreed service levels, KPIs and contractual obligations. Lead regular governance meetings with SD Worx and key stakeholders. Build strong relationships internally with HR, Finance, Tax, Workday Team and with key stakeholders in our client entities for which we provide payroll services. Ensure effective communication and coordination across all parties involved in payroll delivery. Pension & Benefits Administration Manage the administration and governance of the Company's pension arrangements. Ensure compliance with pension legislation, Auto Enrolment requirements and scheme governance obligations. Oversee pension contribution submissions, reconciliations and provider relationships. Partner with Reward colleagues on pension-related projects and employee communications. Governance, Risk & Compliance Maintain a robust payroll control framework and documented operating procedures. Ensure compliance with UK payroll legislation, HMRC requirements, employment taxes and statutory payment regulations. Oversee compliance activities relating to international payrolls through local providers and advisers. Manage payroll audits and implement recommendations arising from audit findings. Identify, assess and mitigate payroll-related risks. Data & Reporting Ensure payroll data is maintained securely and in accordance with GDPR and internal data governance requirements. Monitor payroll metrics and identify trends, risks and improvement opportunities. You're Going To Enjoy This Job If You Are passionate about continuous improvement. Thrive in an evolving environment. Understand the importance of great customer service. What We Need From You Proven experience managing multiple Payroll across the UK and internationally Strong experience operating within co-sourced payroll models Experience managing occupational pension schemes and Auto Enrolment requirements. Demonstrable experience leading payroll transformation, process improvement or systems implementation projects. Strong vendor and stakeholder management skills. Excellent attention to detail and comfortable operating in a changing environment Desirable to have experience within a regulated or financial service environment Strong excel skills and ideally experience of Workday We are stronger together because of our common interests and rich differences. You may be the strength we didn't know we needed. What Can You Expect From Us? Competitive Base Salary Performance Related Discretionary Bonus Holiday: 28 days core annual leave, and you can buy up to 5 days Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%) Private Medical: cover for yourself. Family members/dependants can be added Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits Life Assurance: 5x annualised base salary Bank Holidays: To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences. To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences. Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to 'think outside the box' because it calls on that diverse range of ideas, perspectives and lived experiences. We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see. Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age. MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Aug 24, 2026
Full time
Payroll Consultant Location: London - Hybrid Working Contract Type: 1 year Fixed Term Contract Work Pattern: Full Time About The Role We are looking for an experienced Payroll consultant to lead the delivery, governance and transformation of our payroll function. The consultant will drive the changes needed to enable the delivery of a modern, efficient and high-class payroll. In addition, operating within a co-sourced model, the role is accountable for the successful management of four UK payrolls and two international payrolls, ensuring accurate, compliant and timely payroll processing whilst delivering an exceptional employee and client experience. The role will act as the primary relationship manager for our external UK payroll provider and pension partner, providing robust governance, oversight and controls. In addition to operational excellence, this position will play a key role in shaping and delivering payroll transformation initiatives, driving process improvement, enhancing controls and supporting wider people and systems change programmes. This is an exciting opportunity for a payroll professional who combines strong technical expertise with the ability to lead through change and continuously improve payroll operations in a dynamic environment. What You'll Spend Your Time Doing Payroll Transformation & Continuous Improvement Act as the SME for payroll transformation initiatives, driving the evolution of payroll processes, systems and operating models for our clients. Review the current co-sourced payroll model and recommend the most appropriate set up going forward. Upskill the two Payroll Advisors to remove any key-person dependencies. Play a key role in HR and payroll system implementations, upgrades and integrations. Review existing processes to identify opportunities for greater efficiency, automation and control. Drive standardisation and simplification across UK and international payroll operations as appropriate. Manage change projects from design through to implementation, ensuring successful adoption by stakeholders. Support broader People, Reward and business transformation programmes where payroll expertise is required. Develop reporting and analytics capabilities to enhance payroll insight, governance and decision-making. Payroll Operations Manage the end-to-end delivery of four UK payrolls and two international payrolls through a co-sourced operating model. Ensure payrolls are processed accurately, compliantly and on time in accordance with statutory and internal deadlines. Review payroll inputs, outputs, reconciliations and exception reporting to ensure accuracy and completeness. Manage payroll calendars, workflows and approvals. Act as the escalation point for complex payroll queries and issues. Oversee month-end and year-end payroll activities, including statutory reporting requirements. Line management of the two Payroll Advisors. Stakeholder Management Serve as the primary relationship manager for the UK external payroll provider (SD Worx). Monitor service delivery against agreed service levels, KPIs and contractual obligations. Lead regular governance meetings with SD Worx and key stakeholders. Build strong relationships internally with HR, Finance, Tax, Workday Team and with key stakeholders in our client entities for which we provide payroll services. Ensure effective communication and coordination across all parties involved in payroll delivery. Pension & Benefits Administration Manage the administration and governance of the Company's pension arrangements. Ensure compliance with pension legislation, Auto Enrolment requirements and scheme governance obligations. Oversee pension contribution submissions, reconciliations and provider relationships. Partner with Reward colleagues on pension-related projects and employee communications. Governance, Risk & Compliance Maintain a robust payroll control framework and documented operating procedures. Ensure compliance with UK payroll legislation, HMRC requirements, employment taxes and statutory payment regulations. Oversee compliance activities relating to international payrolls through local providers and advisers. Manage payroll audits and implement recommendations arising from audit findings. Identify, assess and mitigate payroll-related risks. Data & Reporting Ensure payroll data is maintained securely and in accordance with GDPR and internal data governance requirements. Monitor payroll metrics and identify trends, risks and improvement opportunities. You're Going To Enjoy This Job If You Are passionate about continuous improvement. Thrive in an evolving environment. Understand the importance of great customer service. What We Need From You Proven experience managing multiple Payroll across the UK and internationally Strong experience operating within co-sourced payroll models Experience managing occupational pension schemes and Auto Enrolment requirements. Demonstrable experience leading payroll transformation, process improvement or systems implementation projects. Strong vendor and stakeholder management skills. Excellent attention to detail and comfortable operating in a changing environment Desirable to have experience within a regulated or financial service environment Strong excel skills and ideally experience of Workday We are stronger together because of our common interests and rich differences. You may be the strength we didn't know we needed. What Can You Expect From Us? Competitive Base Salary Performance Related Discretionary Bonus Holiday: 28 days core annual leave, and you can buy up to 5 days Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%) Private Medical: cover for yourself. Family members/dependants can be added Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits Life Assurance: 5x annualised base salary Bank Holidays: To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences. To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences. Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to 'think outside the box' because it calls on that diverse range of ideas, perspectives and lived experiences. We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see. Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age. MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
About the Peer Support Transformation Project The Peer Support Transformation Project is commissioned by South West London and St Georges Mental Health NHS Trust, and delivered in partnership with Sound Minds and Wandsworth Carers Centre. The Trust review, allocate and coordinate patient referrals through Daily Integrated Allocation Meetings (DIAM). This is an internal operational and clinical triage process used by teams like the Integrated Recovery Hubs (IRH) and Single Point of Access (SPA) to signpost efficiently to care pathways to appropriate community services. The aim of the Service is to support individuals through Peer Support for early intervention, help avoid crisis or deterioration, but also as a step down from more intensive clinical support to help reintegrate with the Community. Given its framework of reference to the diversity of cultures and languages, Mushkil Aasaan is well-placed in the heart of the Community in being a Wellbeing Hub. This offers a spectrum of shared activities and opportunities that enhance the overall wellbeing and sense of belonging in navigating 'Care for the Community by the Community'. As such it is essential for this role to transcend Mushkil Aasaan's ethos in enhancing the Peer Support Service in line with the wider aims of the Trust's transformation programme in reducing health inequalities and reaching out to groups who experience barriers in accessing support. This Co-production aims to capitalise on the Community's strengths in self-determination and people identifying their own goals, whilst creating an understanding of the dynamics and stigma that contribute to mental ill-health. The Senior Peer Support Worker at Mushkil Aasaan will play a pivotal role in delivering tailored support to individuals facing emotional distress whilst focusing on their strengths and personal resources, aligning with their recovery goals and overall well-being. Our approach emphasises the use of own lived experiences with mental health challenges, whether personal or professional, to foster understanding and empathy. The Senior Peer Support Worker will maintain a good oversight of the accountability to the Commissioning Trust with the processes and procedures already in place in collaboration with the Manager. The role would also co-ordinate a smooth-running delivery of the Service ensuring that the team of 2 Junior Peer Support Workers are well supervised and supported in their work with allocated clients. The role is responsible for the chairing of fortnightly client allocation meetings and immediately reporting any issues and safeguarding concerns. Peer Support Project Co-ordination Line management of the Team, ensuring that referrals are responded to in a /timely manner, and that wait list databases are accurately maintained. To maintain positive and effective working relationships with colleagues and professionals at all times. Responsibility for chairing fortnightly Peer Support Team allocation meetings, ensuring a thoughtful and equitable approach to allocation. Work closely with Manager in ensuring that the team of two Peer Support Workers are well supported in their work with clients. To offer reflective practice as part of supervision for the wellbeing and development of the Peer Support Workers whilst undertaking emotionally demanding work. Collaborating with the Manager in quarterly service reports by gathering and compiling data from the team. Report any service delivery issues to Management, working closely with them to design and implement improvements where necessary. Ensuring that any safeguarding concerns raised by any of the Peer Support team are promptly reported to Designated Safeguarding Lead. To appreciate the hectic atmosphere of a bustling Centre with multiple Services and Activities whilst maintaining the identity and privacy of a Peer Support Service. Peer Support Sessions To support individuals experiencing emotional challenges drawing appropriately on lived experience to foster hope, mutuality and recovery-focused conversations. To provide a person-centred, strength-based approach that is responsive to and focusing on the individual whilst providing non-judgemental support, respecting diversity and lifestyle choices. Supporting in identifying how to manage their daily lives and signposting to key resources to support their wellbeing. Provide help to navigate the health and wellbeing system and connect into community resources to reduce isolation and improve wellbeing. To enable access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support. To provide practical support to help people access the right services and support based on needs, preferences, and the options available. To actively signpost to Mushkil Aasaan's Advocacy Service, Support Groups, and creative activities and events where appropriate. To maintain high levels of safeguarding awareness and to respond to risk and safeguarding issues as they arise whilst respecting the autonomy of the individual wherever possible. To monitor the effectiveness of interventions offered through the routine use of outcome monitoring tools reviewed directly in person. Administration and Data Processing Maintain accurate and high-quality client records using databases and electronic filing systems. Ensuring compliance by the whole Team in entering all relevant data to ensure timely monthly DataSet reporting and Quarterly Reporting on the required 23 standards. Report quarterly client data updates in a timely manner, supporting the Head of Operations in compiling quarterly reports to the Trust. Support clients to complete relevant surveys and feedback forms at specific points in their peer support programme. Respond to any queries from the Trust relating to clients on the caseload in a timely manner, maintaining the required level of detail, accuracy and professionalism. Undertake any other ad-hoc administration related to the project from time-to-time. For example, scanning documents or printing Peer Support Group resources. General To attend appropriate internal and external training courses, supervision and staff development. To attend regular clinical and line management supervision and to attend professional meetings with the Trust as appropriate. To be sensitive to the complex boundary issues in user-led work, act appropriately and with high standards of confidentiality. To adhere to Mushkil Aasaan's policies related to Equality, Diversity and Inclusion, Health and Safety, and Safeguarding. To understand and respects the rights of individuals including choice, self-determination and cultural and religious needs. To adhere to data collection guidelines, complying with Data Protection policy. Any other duties that may be required in connection with this role and are deemed necessary and in the interest of the Charity. Skills and Attitudes • Very strong ability to actively engage with a wide range of Mental Health needs and an understanding of the issues people face in their lives. • Ability to work consistently with high levels of empathy, warmth and unconditional positive regard. • Ability to communicate effectively, both verbally and in writing, with Service Users, their families, carers, community groups, partner agencies and stakeholders. • Ability to identify risk and assess/manage risk when working with individuals. • An understanding of the principles of confidentiality and how these apply when handling personal information. • A working understanding of the principles of equality, inclusion & diversity and a commitment to providing an inclusive, culturally sensitive service. Person Specification Lived experience of mental health difficulties and the ability to use lived experience safely, purposefully and within appropriate boundaries in a professional role. Good understanding of the mental health system. Can demonstrate an awareness of the needs and perspectives of people experiencing mental health problems and of different cultures. Can demonstrate an awareness of issues around confidentiality and boundaries. Well organised, with good time management skills and attention to detail. Ability to learn and be supported through supervision. Excellent verbal communication skills and a high standard of written English. Strong Office IT skills including MS Word and Excel or equivalent. Able to relate to a wide range of people. To be proactive, use own initiative, and have a positive and can-do attitude. Collaborative approach to working with others, as part of a small, busy and passionate team. Flexible attitude to working hours. An understanding of the values and behaviour expected within this role Caring attitude towards people living with long term mental ill health and an understanding or how this role supports the needs of people with mental health issues. Clear understanding of and commitment to Equality . click apply for full job details
Aug 24, 2026
Full time
About the Peer Support Transformation Project The Peer Support Transformation Project is commissioned by South West London and St Georges Mental Health NHS Trust, and delivered in partnership with Sound Minds and Wandsworth Carers Centre. The Trust review, allocate and coordinate patient referrals through Daily Integrated Allocation Meetings (DIAM). This is an internal operational and clinical triage process used by teams like the Integrated Recovery Hubs (IRH) and Single Point of Access (SPA) to signpost efficiently to care pathways to appropriate community services. The aim of the Service is to support individuals through Peer Support for early intervention, help avoid crisis or deterioration, but also as a step down from more intensive clinical support to help reintegrate with the Community. Given its framework of reference to the diversity of cultures and languages, Mushkil Aasaan is well-placed in the heart of the Community in being a Wellbeing Hub. This offers a spectrum of shared activities and opportunities that enhance the overall wellbeing and sense of belonging in navigating 'Care for the Community by the Community'. As such it is essential for this role to transcend Mushkil Aasaan's ethos in enhancing the Peer Support Service in line with the wider aims of the Trust's transformation programme in reducing health inequalities and reaching out to groups who experience barriers in accessing support. This Co-production aims to capitalise on the Community's strengths in self-determination and people identifying their own goals, whilst creating an understanding of the dynamics and stigma that contribute to mental ill-health. The Senior Peer Support Worker at Mushkil Aasaan will play a pivotal role in delivering tailored support to individuals facing emotional distress whilst focusing on their strengths and personal resources, aligning with their recovery goals and overall well-being. Our approach emphasises the use of own lived experiences with mental health challenges, whether personal or professional, to foster understanding and empathy. The Senior Peer Support Worker will maintain a good oversight of the accountability to the Commissioning Trust with the processes and procedures already in place in collaboration with the Manager. The role would also co-ordinate a smooth-running delivery of the Service ensuring that the team of 2 Junior Peer Support Workers are well supervised and supported in their work with allocated clients. The role is responsible for the chairing of fortnightly client allocation meetings and immediately reporting any issues and safeguarding concerns. Peer Support Project Co-ordination Line management of the Team, ensuring that referrals are responded to in a /timely manner, and that wait list databases are accurately maintained. To maintain positive and effective working relationships with colleagues and professionals at all times. Responsibility for chairing fortnightly Peer Support Team allocation meetings, ensuring a thoughtful and equitable approach to allocation. Work closely with Manager in ensuring that the team of two Peer Support Workers are well supported in their work with clients. To offer reflective practice as part of supervision for the wellbeing and development of the Peer Support Workers whilst undertaking emotionally demanding work. Collaborating with the Manager in quarterly service reports by gathering and compiling data from the team. Report any service delivery issues to Management, working closely with them to design and implement improvements where necessary. Ensuring that any safeguarding concerns raised by any of the Peer Support team are promptly reported to Designated Safeguarding Lead. To appreciate the hectic atmosphere of a bustling Centre with multiple Services and Activities whilst maintaining the identity and privacy of a Peer Support Service. Peer Support Sessions To support individuals experiencing emotional challenges drawing appropriately on lived experience to foster hope, mutuality and recovery-focused conversations. To provide a person-centred, strength-based approach that is responsive to and focusing on the individual whilst providing non-judgemental support, respecting diversity and lifestyle choices. Supporting in identifying how to manage their daily lives and signposting to key resources to support their wellbeing. Provide help to navigate the health and wellbeing system and connect into community resources to reduce isolation and improve wellbeing. To enable access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support. To provide practical support to help people access the right services and support based on needs, preferences, and the options available. To actively signpost to Mushkil Aasaan's Advocacy Service, Support Groups, and creative activities and events where appropriate. To maintain high levels of safeguarding awareness and to respond to risk and safeguarding issues as they arise whilst respecting the autonomy of the individual wherever possible. To monitor the effectiveness of interventions offered through the routine use of outcome monitoring tools reviewed directly in person. Administration and Data Processing Maintain accurate and high-quality client records using databases and electronic filing systems. Ensuring compliance by the whole Team in entering all relevant data to ensure timely monthly DataSet reporting and Quarterly Reporting on the required 23 standards. Report quarterly client data updates in a timely manner, supporting the Head of Operations in compiling quarterly reports to the Trust. Support clients to complete relevant surveys and feedback forms at specific points in their peer support programme. Respond to any queries from the Trust relating to clients on the caseload in a timely manner, maintaining the required level of detail, accuracy and professionalism. Undertake any other ad-hoc administration related to the project from time-to-time. For example, scanning documents or printing Peer Support Group resources. General To attend appropriate internal and external training courses, supervision and staff development. To attend regular clinical and line management supervision and to attend professional meetings with the Trust as appropriate. To be sensitive to the complex boundary issues in user-led work, act appropriately and with high standards of confidentiality. To adhere to Mushkil Aasaan's policies related to Equality, Diversity and Inclusion, Health and Safety, and Safeguarding. To understand and respects the rights of individuals including choice, self-determination and cultural and religious needs. To adhere to data collection guidelines, complying with Data Protection policy. Any other duties that may be required in connection with this role and are deemed necessary and in the interest of the Charity. Skills and Attitudes • Very strong ability to actively engage with a wide range of Mental Health needs and an understanding of the issues people face in their lives. • Ability to work consistently with high levels of empathy, warmth and unconditional positive regard. • Ability to communicate effectively, both verbally and in writing, with Service Users, their families, carers, community groups, partner agencies and stakeholders. • Ability to identify risk and assess/manage risk when working with individuals. • An understanding of the principles of confidentiality and how these apply when handling personal information. • A working understanding of the principles of equality, inclusion & diversity and a commitment to providing an inclusive, culturally sensitive service. Person Specification Lived experience of mental health difficulties and the ability to use lived experience safely, purposefully and within appropriate boundaries in a professional role. Good understanding of the mental health system. Can demonstrate an awareness of the needs and perspectives of people experiencing mental health problems and of different cultures. Can demonstrate an awareness of issues around confidentiality and boundaries. Well organised, with good time management skills and attention to detail. Ability to learn and be supported through supervision. Excellent verbal communication skills and a high standard of written English. Strong Office IT skills including MS Word and Excel or equivalent. Able to relate to a wide range of people. To be proactive, use own initiative, and have a positive and can-do attitude. Collaborative approach to working with others, as part of a small, busy and passionate team. Flexible attitude to working hours. An understanding of the values and behaviour expected within this role Caring attitude towards people living with long term mental ill health and an understanding or how this role supports the needs of people with mental health issues. Clear understanding of and commitment to Equality . click apply for full job details
