Loop is hiring a Partner Manager in the UK! This is an exciting opportunity to be the very first local hire in this region who will pave the way for Loop's expansion in EMEA. We are building strategic partnerships with the best agency and technology companies in the ecommerce and logistics industry. Our partner ecosystem is a significant and fast-growing part of Loop's core revenue strategy - empowering deal flow via referrals, maximizing collaboration with partners, and continuously expanding Loop's footprint in new markets and segments. In this pivotal role, you will build, manage, and grow Loop's UK Shopify partner ecosystem by identifying, onboarding, and cultivating relationships with top-tier local Shopify agencies and app partners who will accelerate our UK go-to-market (GTM) goals. Loop is a remote-first company, with our teams working remotely across the United States and Canada. This role will be fully remote based in the UK, and we have a strong preference for those who are located in London. What You'll Do: Identify, build, and expand go-to-market partnerships with leading local Shopify agencies, consultants, app partners, and platform employees with the goal of driving brand awareness and sourcing new referrals, pipeline growth, and closed revenue. Create and execute playbooks and joint business plans with partners to develop commercial strategies that drive mutual benefit and pipeline growth. Manage and own a pipeline of partner-sourced opportunities, working alongside the go-to-market teams to support complex sales cycles. Become the face & leader of a highly dynamic ecosystem of Shopify agency partners that are actively engaged with the Loop brand, platform & prospects. Collaborate with Marketing to identify opportunities that amplify & strengthen Loop's regional brand awareness in the Shopify ecosystem via campaigns, co-marketing, case studies, and events. Regularly provide the Loop leadership team with regional market trends, product requirements, merchant needs, competitor intel, and opportunities to accelerate our regional growth. Work alongside our new UK Logistics Partner Manager to connect the dots and maximize Loop's regional product and go-to-market opportunities. Attend and speak at industry events to support regional marketing activities, and regularly travel to meet partners in person as much as needed. Your Experience: You have deep local market Shopify ecosystem knowledge, insight into ecommerce trends, and an existing rolodex of established relationships across Shopify ecosystem (agency founders, Shopify employees, GTM leaders etc) 4+ years of channel sales or strategic business development experience with SaaS-based platforms, retail technologies, and/or digital agencies. Proven track record of hitting revenue targets, owning/forecasting a pipeline, and creating go-to-market playbooks. Highly resourceful and entrepreneurial operator who can work with a high level of autonomy in a fast-moving company and collaborate with cross-functional, global teams. First-class relationship builder and seasoned public speaker and presenter with the ability to persuade, inspire, and motivate others. Strategic agility - you see ahead, anticipate relationship and decision-making dynamics, and naturally adapt to situations. You're a strong active listener and communicator, and have examples to share of how you've brought consensus to a variety of challenging situations. You are willing and able to travel 25% of the time to meet with new and existing partners and establish in-person relationships £70,000 - £95,000 a year We know that making decisions about your career and compensation is a huge deal. Because of that, we're incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup. We've outlined some important information for you here, but please know there's a lot more to compensation than we can cover in this job posting. The posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future. The actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals. This position is also eligible for an annual commission expected to be 35% of your base salary. Great humans deserve great benefits! At Loop, you'll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity. In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we sharevalues with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates secondchances. We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products. We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it. Learn more about us here: . You can review our privacy notice here .
May 05, 2024
Full time
Loop is hiring a Partner Manager in the UK! This is an exciting opportunity to be the very first local hire in this region who will pave the way for Loop's expansion in EMEA. We are building strategic partnerships with the best agency and technology companies in the ecommerce and logistics industry. Our partner ecosystem is a significant and fast-growing part of Loop's core revenue strategy - empowering deal flow via referrals, maximizing collaboration with partners, and continuously expanding Loop's footprint in new markets and segments. In this pivotal role, you will build, manage, and grow Loop's UK Shopify partner ecosystem by identifying, onboarding, and cultivating relationships with top-tier local Shopify agencies and app partners who will accelerate our UK go-to-market (GTM) goals. Loop is a remote-first company, with our teams working remotely across the United States and Canada. This role will be fully remote based in the UK, and we have a strong preference for those who are located in London. What You'll Do: Identify, build, and expand go-to-market partnerships with leading local Shopify agencies, consultants, app partners, and platform employees with the goal of driving brand awareness and sourcing new referrals, pipeline growth, and closed revenue. Create and execute playbooks and joint business plans with partners to develop commercial strategies that drive mutual benefit and pipeline growth. Manage and own a pipeline of partner-sourced opportunities, working alongside the go-to-market teams to support complex sales cycles. Become the face & leader of a highly dynamic ecosystem of Shopify agency partners that are actively engaged with the Loop brand, platform & prospects. Collaborate with Marketing to identify opportunities that amplify & strengthen Loop's regional brand awareness in the Shopify ecosystem via campaigns, co-marketing, case studies, and events. Regularly provide the Loop leadership team with regional market trends, product requirements, merchant needs, competitor intel, and opportunities to accelerate our regional growth. Work alongside our new UK Logistics Partner Manager to connect the dots and maximize Loop's regional product and go-to-market opportunities. Attend and speak at industry events to support regional marketing activities, and regularly travel to meet partners in person as much as needed. Your Experience: You have deep local market Shopify ecosystem knowledge, insight into ecommerce trends, and an existing rolodex of established relationships across Shopify ecosystem (agency founders, Shopify employees, GTM leaders etc) 4+ years of channel sales or strategic business development experience with SaaS-based platforms, retail technologies, and/or digital agencies. Proven track record of hitting revenue targets, owning/forecasting a pipeline, and creating go-to-market playbooks. Highly resourceful and entrepreneurial operator who can work with a high level of autonomy in a fast-moving company and collaborate with cross-functional, global teams. First-class relationship builder and seasoned public speaker and presenter with the ability to persuade, inspire, and motivate others. Strategic agility - you see ahead, anticipate relationship and decision-making dynamics, and naturally adapt to situations. You're a strong active listener and communicator, and have examples to share of how you've brought consensus to a variety of challenging situations. You are willing and able to travel 25% of the time to meet with new and existing partners and establish in-person relationships £70,000 - £95,000 a year We know that making decisions about your career and compensation is a huge deal. Because of that, we're incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup. We've outlined some important information for you here, but please know there's a lot more to compensation than we can cover in this job posting. The posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future. The actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals. This position is also eligible for an annual commission expected to be 35% of your base salary. Great humans deserve great benefits! At Loop, you'll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity. In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we sharevalues with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates secondchances. We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products. We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it. Learn more about us here: . You can review our privacy notice here .
My client are seeking a talented and driven Merchandiser to join their growing Buying & Merchandising team. The role involves helping to shape and drive the product range, ensuring they are providing their customers with the right product at the right time. Client Details A great opportunity for a Merchandiser to join a growing Ecommerce Retailer in the Worsley area. They sell a variety of trend led product for the home and apparel. From Bedding to throws, cushions to loungewear. Due to strong trading figures and company investment they are seeking to add another Merchandiser to their Merchandising team. Description You the Merchandiser will be responsible for forecasting forward sales and intake requirements for a given range of products. Review historical sales figures and record lessons learned on a continuous basis. Liaising with factories and Product Team to ensure shipment dates are met for ongoing and new lines. Recognising when issues need to be flagged up to the Merchandise Manager, with suggestions on how the issue can be rectified. Manage the intake of stock within given stock turn targets. Manage own stock to maximise availability, whilst reducing discontinued exposure. Collate sales and stock availability across multiple sales channels. Make suggestions for range refresh, both for new products and exiting products. Profile Inquisitive, analytical mind and strong communication skills. Attention to detail and the ability to spot anomalies, suggesting course of action to mitigate issues. Enthusiastic & able to work cooperatively with different departments. Able to work in a busy environment and meet deadlines whilst attention to detail is paramount. Excellent Excel skills. Excellent forecasting skills. Job Offer Free parking and close to transport links. A supportive and inclusive company culture. Onsite role 25 days holiday plus bank holidays Staff company events
May 04, 2024
Full time
My client are seeking a talented and driven Merchandiser to join their growing Buying & Merchandising team. The role involves helping to shape and drive the product range, ensuring they are providing their customers with the right product at the right time. Client Details A great opportunity for a Merchandiser to join a growing Ecommerce Retailer in the Worsley area. They sell a variety of trend led product for the home and apparel. From Bedding to throws, cushions to loungewear. Due to strong trading figures and company investment they are seeking to add another Merchandiser to their Merchandising team. Description You the Merchandiser will be responsible for forecasting forward sales and intake requirements for a given range of products. Review historical sales figures and record lessons learned on a continuous basis. Liaising with factories and Product Team to ensure shipment dates are met for ongoing and new lines. Recognising when issues need to be flagged up to the Merchandise Manager, with suggestions on how the issue can be rectified. Manage the intake of stock within given stock turn targets. Manage own stock to maximise availability, whilst reducing discontinued exposure. Collate sales and stock availability across multiple sales channels. Make suggestions for range refresh, both for new products and exiting products. Profile Inquisitive, analytical mind and strong communication skills. Attention to detail and the ability to spot anomalies, suggesting course of action to mitigate issues. Enthusiastic & able to work cooperatively with different departments. Able to work in a busy environment and meet deadlines whilst attention to detail is paramount. Excellent Excel skills. Excellent forecasting skills. Job Offer Free parking and close to transport links. A supportive and inclusive company culture. Onsite role 25 days holiday plus bank holidays Staff company events
About the role The Logistics & Transport department manage the operation and planning of all fleet vehicles and are also responsible for all corporate transport services. It is essential that the fleet is managed efficiently and meets the requirements of the vehicle users and is compliant with all legislation. The role of the Logistics & Transport department is also to manage the operation and planning of all drivers and fleet vehicles and support the stock optimisation of the Retail estate. The Retail estate consists of more than 600 Barnardo's shops across the UK. The stores are supported by donated goods, including furniture, from the public and also by Commercial Businesses, who comprise of New Goods, Gifts in Kind and Ecommerce. The position of Logistics Administrator will provide daily administrative support to Barnardo's Logistics function and will also help support the transport operation. The role can be based anywhere in the UK but will require periodic and occasional visits to the Northwest, London and occasionally Rugby for team meetings and training. Key working relationships: Internal: Head of Logistics & Transport, Logistics Manager, Team Leaders Retail Van Drivers Retail Estate including Store Managers, Store Associates and Volunteers Retail Operations Team including Regional and Area Business Managers Commercial Businesses Team including New Goods, GIK and Ecommerce All nominated Barnardo's representatives of key operational functions throughout the charity External: General Public Corporate Donors Suppliers Wider Charity stakeholders Job Purpose: The role will be required to provide administration support to all members of the Logistics Department and to support logistical routes instructed by the Logistics Manager and Team Leaders. The role will also be required to support the Head of Logistics & Transport by providing daily administrative support for all Barnardo's transport functions and provide assistance to the logistics operation. To provide all aspects of administrative support, managing day-to-day tasks and emails, ensuring accuracy and timeliness in communication to the organisation. The ability to be a strong team player and contribute to positive working environment is key to this position. Key Activities: Support the Head of Logistics & Transport, Logistics Manager, Team Leaders and Van Drivers. Liaison with all relevant parties to ensure all processes are effectively administered within the organisation. Support and share responsibility for the day-to-day administration of Barnardo's Logistics & Transport functions. Manage communications within the organisation; including monitoring all incoming emails to the Stock Request Inbox. Provide effective and efficient support to all queries', ensuring communication is directed to the Head of L&T if required. Answer & follow up on all queries via phone and email regarding all aspects of Barnardo's Corporate and Retail transport functions. Maintain Microsoft Excel spreadsheets with vehicle data and assisting with monthly reports. Deal with daily enquiries and signpost to other services or members of the organisation as necessary. Attend team meetings and external supplier meetings, via Microsoft Teams as required. Attending team development/training days as required. Providing other general support to the team as necessary. Carry out other ad hoc administration duties. This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described. Barnardo's is currently moving towards a new way of working that provides greater flexibility for you to choose when and where you carry out your responsibilities within the UK and makes job opportunities more accessible. Barnardo's will only expect you to be in an office when necessary and will provide flexible spaces for innovation and collaboration. We are committed to welcoming people from a diverse background, culture and experience. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.
May 04, 2024
Full time
About the role The Logistics & Transport department manage the operation and planning of all fleet vehicles and are also responsible for all corporate transport services. It is essential that the fleet is managed efficiently and meets the requirements of the vehicle users and is compliant with all legislation. The role of the Logistics & Transport department is also to manage the operation and planning of all drivers and fleet vehicles and support the stock optimisation of the Retail estate. The Retail estate consists of more than 600 Barnardo's shops across the UK. The stores are supported by donated goods, including furniture, from the public and also by Commercial Businesses, who comprise of New Goods, Gifts in Kind and Ecommerce. The position of Logistics Administrator will provide daily administrative support to Barnardo's Logistics function and will also help support the transport operation. The role can be based anywhere in the UK but will require periodic and occasional visits to the Northwest, London and occasionally Rugby for team meetings and training. Key working relationships: Internal: Head of Logistics & Transport, Logistics Manager, Team Leaders Retail Van Drivers Retail Estate including Store Managers, Store Associates and Volunteers Retail Operations Team including Regional and Area Business Managers Commercial Businesses Team including New Goods, GIK and Ecommerce All nominated Barnardo's representatives of key operational functions throughout the charity External: General Public Corporate Donors Suppliers Wider Charity stakeholders Job Purpose: The role will be required to provide administration support to all members of the Logistics Department and to support logistical routes instructed by the Logistics Manager and Team Leaders. The role will also be required to support the Head of Logistics & Transport by providing daily administrative support for all Barnardo's transport functions and provide assistance to the logistics operation. To provide all aspects of administrative support, managing day-to-day tasks and emails, ensuring accuracy and timeliness in communication to the organisation. The ability to be a strong team player and contribute to positive working environment is key to this position. Key Activities: Support the Head of Logistics & Transport, Logistics Manager, Team Leaders and Van Drivers. Liaison with all relevant parties to ensure all processes are effectively administered within the organisation. Support and share responsibility for the day-to-day administration of Barnardo's Logistics & Transport functions. Manage communications within the organisation; including monitoring all incoming emails to the Stock Request Inbox. Provide effective and efficient support to all queries', ensuring communication is directed to the Head of L&T if required. Answer & follow up on all queries via phone and email regarding all aspects of Barnardo's Corporate and Retail transport functions. Maintain Microsoft Excel spreadsheets with vehicle data and assisting with monthly reports. Deal with daily enquiries and signpost to other services or members of the organisation as necessary. Attend team meetings and external supplier meetings, via Microsoft Teams as required. Attending team development/training days as required. Providing other general support to the team as necessary. Carry out other ad hoc administration duties. This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described. Barnardo's is currently moving towards a new way of working that provides greater flexibility for you to choose when and where you carry out your responsibilities within the UK and makes job opportunities more accessible. Barnardo's will only expect you to be in an office when necessary and will provide flexible spaces for innovation and collaboration. We are committed to welcoming people from a diverse background, culture and experience. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. This is a 14 month fixed term contract role with an ideal start in mid-July. About the team and role The UK Monetisation team is responsible for maximising long-term value creation for the company across buyers, sellers and partners. As Senior Manager responsible for promotions, you will be an integral part of this team and will work on some of the largest and most complex elements of eBay's business strategy, driving financial performance (top and bottom line) and defining the relationships eBay has with its customers and partners representing the firm's largest source of competitive advantage. You will coordinate with the necessary teams managing sellers (Business sellers and Consumer sellers) to ensure the promotion plan is aligned to their business strategy and is driving incremental business. You also will have to coordinate with legal, marketing, customer service and analytics team to ensure the promo delivery. The candidate in this role will report into the Head of monetization UK/FR, and the team sits within Global monetisation team. The successful candidate will need to operate cross-functionally in the day-to-day workings of the eBay's UK business while at the global level it will be essential to collaborate effectively with the other major country leads in primarily USA and Central Europe to develop global initiatives and to build out promo tools & infrastructure. What you will accomplish: Design and implement A/B tests to inform/validate modelling, and share an accurate readout with country teams to drive commercial decision making Provide business insights using data (both quantitative and qualitative) to improve performance of pricing campaigns and analyze competitive landscape Derive customer insights from data, translate into commercial lever enhancements, and grow the spend at a positive return on investment Create, improve, and automate streamlined & accurate reporting, e.g. - Standardize execution of eBay Promotions from forecasting to performance measurement Partner with country team and analytical team by translating business questions/problems into structured analyses and support UK and FR business transformation, e.g. - Redefining Seller Segmentations and Value Proposition for C2C and B2C sellers Partner management and project execution: liaise with the relevant leads in the B2C and C2C UK seller teams on key data insights to drive decision, and support and execution pricing changes via working closing with various partner team such as finance, C2C, product, legal and marketing team. What you will bring: Previous experience in revenue management and pricing of services, with exposure to designing and managing promotions preferred Outstanding analytical thinking skills. Strength in analysing information and comfortable with modelling. Ability to merge qualitative and strategic perspectives with analytics to create balanced recommendations. Ability to manage delivery in a fast-changing, multi-national cross-functional business. Flexible, and comfortable with dealing through ambiguity in a trust-based, human way. Excellent written and verbal communication skills. Ability to present proposals that incorporate the customer impact as well as the commercial impact. Strong attention to detail and experience coordinating with cross-functional teams Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
May 03, 2024
Contractor
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. This is a 14 month fixed term contract role with an ideal start in mid-July. About the team and role The UK Monetisation team is responsible for maximising long-term value creation for the company across buyers, sellers and partners. As Senior Manager responsible for promotions, you will be an integral part of this team and will work on some of the largest and most complex elements of eBay's business strategy, driving financial performance (top and bottom line) and defining the relationships eBay has with its customers and partners representing the firm's largest source of competitive advantage. You will coordinate with the necessary teams managing sellers (Business sellers and Consumer sellers) to ensure the promotion plan is aligned to their business strategy and is driving incremental business. You also will have to coordinate with legal, marketing, customer service and analytics team to ensure the promo delivery. The candidate in this role will report into the Head of monetization UK/FR, and the team sits within Global monetisation team. The successful candidate will need to operate cross-functionally in the day-to-day workings of the eBay's UK business while at the global level it will be essential to collaborate effectively with the other major country leads in primarily USA and Central Europe to develop global initiatives and to build out promo tools & infrastructure. What you will accomplish: Design and implement A/B tests to inform/validate modelling, and share an accurate readout with country teams to drive commercial decision making Provide business insights using data (both quantitative and qualitative) to improve performance of pricing campaigns and analyze competitive landscape Derive customer insights from data, translate into commercial lever enhancements, and grow the spend at a positive return on investment Create, improve, and automate streamlined & accurate reporting, e.g. - Standardize execution of eBay Promotions from forecasting to performance measurement Partner with country team and analytical team by translating business questions/problems into structured analyses and support UK and FR business transformation, e.g. - Redefining Seller Segmentations and Value Proposition for C2C and B2C sellers Partner management and project execution: liaise with the relevant leads in the B2C and C2C UK seller teams on key data insights to drive decision, and support and execution pricing changes via working closing with various partner team such as finance, C2C, product, legal and marketing team. What you will bring: Previous experience in revenue management and pricing of services, with exposure to designing and managing promotions preferred Outstanding analytical thinking skills. Strength in analysing information and comfortable with modelling. Ability to merge qualitative and strategic perspectives with analytics to create balanced recommendations. Ability to manage delivery in a fast-changing, multi-national cross-functional business. Flexible, and comfortable with dealing through ambiguity in a trust-based, human way. Excellent written and verbal communication skills. Ability to present proposals that incorporate the customer impact as well as the commercial impact. Strong attention to detail and experience coordinating with cross-functional teams Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. This is a fixed term contract role for 1 year. About the role and team: eBay's Delivery Operations and Solutions Team is looking for a seasoned Senior Program Manager to lead the creation and execution of innovative delivery initiatives. This pivotal role is designed to enhance the selling and buying experience on eBay by ensuring our delivery and logistics solutions are consistently improving. We are seeking a strategic problem solver with a hands-on approach to drive operational excellence and elevate the e-commerce delivery experience for our sellers and their customers. What you will accomplish Lead the development and management of ground breaking delivery initiatives that enhance the eBay marketplace. Guarantee the delivery and logistics solutions adhere to the highest quality standards, providing exceptional service consistently. Engage and manage multiple partners, both internal and external, to ensure seamless delivery of operational excellence. Build and deliver against a roadmap for delivery solutions, incorporating business analysis, functional and customer experience design, competitive analysis, and market segmentation. Foster strong partnerships and collaborate effectively with carriers and logistics providers to achieve strategic goals. Apply standout project management skills to deliver projects on time and within scope in a global, hybrid organizational environment. Provide executive-level reporting and updates, ensuring transparency and alignment across the organization. What you will bring: Proven track record of successful project leadership, with a preference for experience in logistics and carrier management. Strong partner management skills, with the ability to navigate complex organizational structures and build consensus. Demonstrated experience in e-commerce or retail, with a deep understanding of the logistics and delivery landscape. Strategic attitude, with the ability to translate insights into actionable long-term plans. Excellent communication skills, capable of engaging with executive-level partners and cross-functional teams. Adept at working with partners and managing relationships to drive business success. Strong analytical skills with the ability to collect, review and evaluate data to drive informed decision making Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
May 03, 2024
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. This is a fixed term contract role for 1 year. About the role and team: eBay's Delivery Operations and Solutions Team is looking for a seasoned Senior Program Manager to lead the creation and execution of innovative delivery initiatives. This pivotal role is designed to enhance the selling and buying experience on eBay by ensuring our delivery and logistics solutions are consistently improving. We are seeking a strategic problem solver with a hands-on approach to drive operational excellence and elevate the e-commerce delivery experience for our sellers and their customers. What you will accomplish Lead the development and management of ground breaking delivery initiatives that enhance the eBay marketplace. Guarantee the delivery and logistics solutions adhere to the highest quality standards, providing exceptional service consistently. Engage and manage multiple partners, both internal and external, to ensure seamless delivery of operational excellence. Build and deliver against a roadmap for delivery solutions, incorporating business analysis, functional and customer experience design, competitive analysis, and market segmentation. Foster strong partnerships and collaborate effectively with carriers and logistics providers to achieve strategic goals. Apply standout project management skills to deliver projects on time and within scope in a global, hybrid organizational environment. Provide executive-level reporting and updates, ensuring transparency and alignment across the organization. What you will bring: Proven track record of successful project leadership, with a preference for experience in logistics and carrier management. Strong partner management skills, with the ability to navigate complex organizational structures and build consensus. Demonstrated experience in e-commerce or retail, with a deep understanding of the logistics and delivery landscape. Strategic attitude, with the ability to translate insights into actionable long-term plans. Excellent communication skills, capable of engaging with executive-level partners and cross-functional teams. Adept at working with partners and managing relationships to drive business success. Strong analytical skills with the ability to collect, review and evaluate data to drive informed decision making Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. Seller Initiatives Manager (12 month FTC) . About the Team Seller Success team is a newly created team that manages eBay UK's consumer to consumer (C2C) and small business (SMB) Sellers. This newly created role will be key in supporting and driving global and local business initiatives to drive forward improvements for all our seller segments that enable them to grow their businesses on eBay. In this critical cross functional, analytical role you will be targeted with growing organic sellers GMV, sales growth and survival rates plus driving our onboarding to first sale figures and organic seller number and onboarding funnel metrics. Responsibilities Champion the sellers across the organisation always thinking of the bigger picture. Support and E2E project manage the development and delivery of work streams that support onboarding and scaling of sellers on eBay, from concept and initiation to release and go to market. This role will focus in particular, leading on specific projects and being the UK point of contact for projects on Risk & Trust areas and ensuring we deliver improvements in the Seller experience to drive growth. In 2024, in particular this role will predominantly be focussed on delivering against the fix the fundamental aspect of UK Win back plan, working with risk & trust partners on improving holds, suspensions etc to improve seller on boarding experience & helping our SMB & C2C sellers scale & grow on the platform. This will invovle : Using data & insights to find opportunities to evolve the platform and offer for sellers and navigate change Working with cross functional teams & partners and driving processes, tools & product enhancements to activate and/or optimise propositions & policy levers for small businesses Ensuring clear status reporting is happening at all levels, whether at the sponsor level or day to day team members Passionately understanding the eBay customer, and drive a customer-first attitude across the business Presenting formally and informally with impact to senior audiences to drive understanding and agreement About you : Commercial strategy : experience in developing & delivering strategic plans to drive commercial objectives that ladder up towards the achievement of overall company-wide business goals. Project management : ability to create & implement operational plans. Required to co-ordinate & deliver complex initiatives across different business functions & departments. Partner engagement : Able to build and sustain relationships across all functions and levels in an organization, to ensure seamless integration and flawless execution of plans. Analytical orientation: A self-sufficient analytical problem solver with the knack of sifting through detail and putting complex ideas into clear frameworks. Makes data driven decisions and is action and results orientated. Proficient in SQL and Excel. Customer focus & advocacy: A real passion for customers & ability to link to day-to-day role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
May 03, 2024
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. Seller Initiatives Manager (12 month FTC) . About the Team Seller Success team is a newly created team that manages eBay UK's consumer to consumer (C2C) and small business (SMB) Sellers. This newly created role will be key in supporting and driving global and local business initiatives to drive forward improvements for all our seller segments that enable them to grow their businesses on eBay. In this critical cross functional, analytical role you will be targeted with growing organic sellers GMV, sales growth and survival rates plus driving our onboarding to first sale figures and organic seller number and onboarding funnel metrics. Responsibilities Champion the sellers across the organisation always thinking of the bigger picture. Support and E2E project manage the development and delivery of work streams that support onboarding and scaling of sellers on eBay, from concept and initiation to release and go to market. This role will focus in particular, leading on specific projects and being the UK point of contact for projects on Risk & Trust areas and ensuring we deliver improvements in the Seller experience to drive growth. In 2024, in particular this role will predominantly be focussed on delivering against the fix the fundamental aspect of UK Win back plan, working with risk & trust partners on improving holds, suspensions etc to improve seller on boarding experience & helping our SMB & C2C sellers scale & grow on the platform. This will invovle : Using data & insights to find opportunities to evolve the platform and offer for sellers and navigate change Working with cross functional teams & partners and driving processes, tools & product enhancements to activate and/or optimise propositions & policy levers for small businesses Ensuring clear status reporting is happening at all levels, whether at the sponsor level or day to day team members Passionately understanding the eBay customer, and drive a customer-first attitude across the business Presenting formally and informally with impact to senior audiences to drive understanding and agreement About you : Commercial strategy : experience in developing & delivering strategic plans to drive commercial objectives that ladder up towards the achievement of overall company-wide business goals. Project management : ability to create & implement operational plans. Required to co-ordinate & deliver complex initiatives across different business functions & departments. Partner engagement : Able to build and sustain relationships across all functions and levels in an organization, to ensure seamless integration and flawless execution of plans. Analytical orientation: A self-sufficient analytical problem solver with the knack of sifting through detail and putting complex ideas into clear frameworks. Makes data driven decisions and is action and results orientated. Proficient in SQL and Excel. Customer focus & advocacy: A real passion for customers & ability to link to day-to-day role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the Team: The team is a backend team building internal and external APIs, enterprise distributed systems, services. Our teams operate a DevOps philosophy. You, together with the rest of your team, support in production what you build. We value delivery to production, getting data/feedback from production and using this data to drive further improvements and features. We release continuously to production, multiple times a day. Responsibilities : Your responsibilities in this role include, but are not limited to: Consistently delivering against the product and engineering backlogs. Architecting solutions that are secure, maintainable, extensible and can meet the demands of eBay's scale Supporting our applications in production, including setting up & maintaining logging, monitoring and alerting. Lead and mentor team on best engineering and architectural patterns and practices . Pair programming, reviewing pull request and giving constructive feedback. Contributing to the definition of features for services owned by your team Continuously improving yourself and your team by suggesting and helping implement new Engineering tools, processes and practices Effectively communicating your and your team's progress to your team members, your manager and wider eBay colleagues. Leading on large initiatives spanning multiple teams in the domain Requirements To be considered for this role, you must have significant commercial experience and a passion for working in: Java Spring Boot Developing and using enterprise APIs Various testing methodologies System design at high scale and commercial experience with: SQL and NoSQL databases Async processing Cloud native applications working in a continuous delivery environment Modern observability practices Desired: Not vital, but you'll have the edge if you also have experience with: Grafana Prometheus Kotlin or a least the willingness to learn it or have worked in: an ecommerce organisation a shipping/logistics/exports organisation What you bring: Agile: Test-Driven Development, collaboration and continuous delivery are your preferred engineering practices? We take the best bits of Lean, Scrum and Kanban too. Architecture: In a large scale distributed web-application, you choose the right tool for the job at hand. You know when to break something out into a new component and the best way to wire it in, when to go with the simplest fit into the current system and when to rethink the existing approach. Experience: You are an experienced engineer, with several years working at a high level, confident working on a range of languages and frameworks and are happy to pick up new ones. You like working on established technology stacks as well as quickly changing platforms. Leadership : You have proven experience on delivering complex initiatives at scale by leading multiple teams from technical and process points of view. You have influenced the technical direction of a team and have mentoring experience. Maturity : You understand the necessity of the engineering vs business balance and are able to compromise efficiently. You are not afraid of legacy systems and know how to deal with them and when. You plan just right according to a situation and not too much or too little. Sensible approach when it comes to late changes or deadlines. What we bring: Rewarding technical challenges - fixing ecommerce delivery requires solving difficult technical problems: building unified shipping platforms for diverse customers, iterating fast while providing the best customer experience, constantly improving our technology while dealing with the eBay volume is what we do best. Wonderful, bright, air-conditioned offices in Shoreditch, with bike racks (and shower!), right next to Liverpool St and Shoreditch High Street stations for super easy commuting, and lots of great food options nearby. When we're in the office, a light breakfast and lunch is provided, and a weekly massage. Great company culture - we have a culture of respect and high expectations of others. We love sharing a drink during our Friday All Hands, play board games and enjoy free lunch on our demo day. Hybrid working - really great support when working from home (we've got good video conferencing facilities). Competitive salary and generous benefits. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
May 03, 2024
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the Team: The team is a backend team building internal and external APIs, enterprise distributed systems, services. Our teams operate a DevOps philosophy. You, together with the rest of your team, support in production what you build. We value delivery to production, getting data/feedback from production and using this data to drive further improvements and features. We release continuously to production, multiple times a day. Responsibilities : Your responsibilities in this role include, but are not limited to: Consistently delivering against the product and engineering backlogs. Architecting solutions that are secure, maintainable, extensible and can meet the demands of eBay's scale Supporting our applications in production, including setting up & maintaining logging, monitoring and alerting. Lead and mentor team on best engineering and architectural patterns and practices . Pair programming, reviewing pull request and giving constructive feedback. Contributing to the definition of features for services owned by your team Continuously improving yourself and your team by suggesting and helping implement new Engineering tools, processes and practices Effectively communicating your and your team's progress to your team members, your manager and wider eBay colleagues. Leading on large initiatives spanning multiple teams in the domain Requirements To be considered for this role, you must have significant commercial experience and a passion for working in: Java Spring Boot Developing and using enterprise APIs Various testing methodologies System design at high scale and commercial experience with: SQL and NoSQL databases Async processing Cloud native applications working in a continuous delivery environment Modern observability practices Desired: Not vital, but you'll have the edge if you also have experience with: Grafana Prometheus Kotlin or a least the willingness to learn it or have worked in: an ecommerce organisation a shipping/logistics/exports organisation What you bring: Agile: Test-Driven Development, collaboration and continuous delivery are your preferred engineering practices? We take the best bits of Lean, Scrum and Kanban too. Architecture: In a large scale distributed web-application, you choose the right tool for the job at hand. You know when to break something out into a new component and the best way to wire it in, when to go with the simplest fit into the current system and when to rethink the existing approach. Experience: You are an experienced engineer, with several years working at a high level, confident working on a range of languages and frameworks and are happy to pick up new ones. You like working on established technology stacks as well as quickly changing platforms. Leadership : You have proven experience on delivering complex initiatives at scale by leading multiple teams from technical and process points of view. You have influenced the technical direction of a team and have mentoring experience. Maturity : You understand the necessity of the engineering vs business balance and are able to compromise efficiently. You are not afraid of legacy systems and know how to deal with them and when. You plan just right according to a situation and not too much or too little. Sensible approach when it comes to late changes or deadlines. What we bring: Rewarding technical challenges - fixing ecommerce delivery requires solving difficult technical problems: building unified shipping platforms for diverse customers, iterating fast while providing the best customer experience, constantly improving our technology while dealing with the eBay volume is what we do best. Wonderful, bright, air-conditioned offices in Shoreditch, with bike racks (and shower!), right next to Liverpool St and Shoreditch High Street stations for super easy commuting, and lots of great food options nearby. When we're in the office, a light breakfast and lunch is provided, and a weekly massage. Great company culture - we have a culture of respect and high expectations of others. We love sharing a drink during our Friday All Hands, play board games and enjoy free lunch on our demo day. Hybrid working - really great support when working from home (we've got good video conferencing facilities). Competitive salary and generous benefits. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Location : Nuneaton - Blended working approach with site visits as required Contract Type: Permanent Hours : Full time Salary : £65,000 plus car / car allowance, 33 days holiday, family healthcare, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits schemeClosing date for applications: 29th May 2024 About the Role This role involves working on IT projects across the full technology stack. You will be responsible for delivering and executing projects within defined requirements with the Unipart Logistics business unit and will report directly to the Head of IT Project Management Your key responsibilities will include :• Client facing engagement with a global brand • Design, initiation, and leading large scale and complex projects to achieve defined business outcomes• Planning across all stages of the project lifecycle and obtaining appropriate levels of sign-off• Ensuring projects are delivered to agreed time, cost, and quality objectives• Execution of project plans, monitoring progress and taking all necessary actions and escalations where appropriate• Management of projects through the required stage gates and adherence to frameworks and governance• Control of scope; raising and gaining approval of changes to scope• Reporting progress at agreed intervals to the required governance framework• Coordinate with clients, internal resources and third parties/vendors for the flawless execution of projects• Use appropriate verification techniques to manage changes in project scope, schedule and costs About You • Demonstrable experience of driving and delivering large, complex business change projects and capital investment projects within a matrix environment• Demonstrable experience of working with large challenging clients turning ambiguity into structured deliverables and plans• Strong communication and relationship management skills at head of / Directorship level• To lead by example; being visible and accessible; setting the tone and pace for the project by clearly communicating project goals and success criteria; clearly specifying required outcomes• Line management experience of project managers including objective setting and performance management• Ability to prioritise and multitask in a fast-paced working environment with excellent organisational skills• Strong influencing skills and an ability to apply an appropriate level of challenge to senior stakeholdersOur recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may also have experience in the following: , Senior IT Manager, Project Manager, Software Developer, eCommerce, Change Manager, Programme Management, Project Team Leader, Technology Change Lead, IT Project Delivery Lead, Logistics Technology Manager, IT Client Delivery Lead, Senior IT Program Manager, Technology Implementation Manager, Client Relationship IT Manager, IT Change Portfolio Manager, IT Service Delivery Lead, Strategic IT Project Manager, etc.REF-
May 03, 2024
Full time
Location : Nuneaton - Blended working approach with site visits as required Contract Type: Permanent Hours : Full time Salary : £65,000 plus car / car allowance, 33 days holiday, family healthcare, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits schemeClosing date for applications: 29th May 2024 About the Role This role involves working on IT projects across the full technology stack. You will be responsible for delivering and executing projects within defined requirements with the Unipart Logistics business unit and will report directly to the Head of IT Project Management Your key responsibilities will include :• Client facing engagement with a global brand • Design, initiation, and leading large scale and complex projects to achieve defined business outcomes• Planning across all stages of the project lifecycle and obtaining appropriate levels of sign-off• Ensuring projects are delivered to agreed time, cost, and quality objectives• Execution of project plans, monitoring progress and taking all necessary actions and escalations where appropriate• Management of projects through the required stage gates and adherence to frameworks and governance• Control of scope; raising and gaining approval of changes to scope• Reporting progress at agreed intervals to the required governance framework• Coordinate with clients, internal resources and third parties/vendors for the flawless execution of projects• Use appropriate verification techniques to manage changes in project scope, schedule and costs About You • Demonstrable experience of driving and delivering large, complex business change projects and capital investment projects within a matrix environment• Demonstrable experience of working with large challenging clients turning ambiguity into structured deliverables and plans• Strong communication and relationship management skills at head of / Directorship level• To lead by example; being visible and accessible; setting the tone and pace for the project by clearly communicating project goals and success criteria; clearly specifying required outcomes• Line management experience of project managers including objective setting and performance management• Ability to prioritise and multitask in a fast-paced working environment with excellent organisational skills• Strong influencing skills and an ability to apply an appropriate level of challenge to senior stakeholdersOur recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may also have experience in the following: , Senior IT Manager, Project Manager, Software Developer, eCommerce, Change Manager, Programme Management, Project Team Leader, Technology Change Lead, IT Project Delivery Lead, Logistics Technology Manager, IT Client Delivery Lead, Senior IT Program Manager, Technology Implementation Manager, Client Relationship IT Manager, IT Change Portfolio Manager, IT Service Delivery Lead, Strategic IT Project Manager, etc.REF-
Are you ready to rethink your routine? We are looking for an ambitious and passionate leader to head up the Lifecycle Marketing team and help us take our business to the next level. Reporting into our Director of Performance Marketing and line managing our Lifecycle Manager, we need someone who is highly analytical, with strong leadership qualities. You will play a crucial role in the growth and future success of Trinny London, shaping the global retention marketing strategy and demonstrating the value of email and SMS channels. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. The Role Develop smart strategies to grow LTV and improve purchase frequency ultimately resulting in a more loyal customer base Identify key areas of opportunity through cohort analysis and size and prioritise these within the lifecycle team roadmap Spearhead innovative campaigns to enhance communications with particular customer segments with the ambition of promoting them to higher value customer statuses Craft experiments to measure the value of proposed new campaign strategies and iterate to further improve performance Collaborate with BI to better understand customer behaviour and product preferences, ensuring enhancements and personalisation of our customer communications are always data driven Collaborate with the Head of Ecommerce to determine incentives and personalisation mechanics for particular cohorts and prioritise any required technical development Own and optimise our marketing opt in strategy maximising growth in our addressable database, staying abreast of industry changes and regulations Coach and mentor our Lifecycle Manager and share the long term vision for retention activities with the wider lifecycle marketing team Collaborate with the Director of Performance Marketing on the development of enhanced reporting for lifecycle channels Support with returning customer forecasting and tracking against wider business targets, ensuring upcoming activity will enable targets to be met or exceeded Concisely share updates on key projects with senior stakeholders Review and assess alternative tech solutions and communication methods A curious mindset with a natural flair for analysis - loves all things data, and experimentation! An adept communicator, experienced in providing clear and succinct updates to senior stakeholders At ease with working in a dynamic environment, prioritising competing tasks,identifying quick wins and sizing work based on impact and effort Seeks out efficiencies and improvements to processes and ways of working Methodical and solutions orientated Industry knowledge of relevant MarTech and comfortable establishing the best tech stack and solutions to target segments effectively We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Flexible working with core working hours Hybrid working, 2-3 days in our amazing office, which is fully stocked with snacks and drinks 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Summer Fridays) Welcome to Trinny London Starter Stack and swag Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash Employee share scheme An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
May 03, 2024
Full time
Are you ready to rethink your routine? We are looking for an ambitious and passionate leader to head up the Lifecycle Marketing team and help us take our business to the next level. Reporting into our Director of Performance Marketing and line managing our Lifecycle Manager, we need someone who is highly analytical, with strong leadership qualities. You will play a crucial role in the growth and future success of Trinny London, shaping the global retention marketing strategy and demonstrating the value of email and SMS channels. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. The Role Develop smart strategies to grow LTV and improve purchase frequency ultimately resulting in a more loyal customer base Identify key areas of opportunity through cohort analysis and size and prioritise these within the lifecycle team roadmap Spearhead innovative campaigns to enhance communications with particular customer segments with the ambition of promoting them to higher value customer statuses Craft experiments to measure the value of proposed new campaign strategies and iterate to further improve performance Collaborate with BI to better understand customer behaviour and product preferences, ensuring enhancements and personalisation of our customer communications are always data driven Collaborate with the Head of Ecommerce to determine incentives and personalisation mechanics for particular cohorts and prioritise any required technical development Own and optimise our marketing opt in strategy maximising growth in our addressable database, staying abreast of industry changes and regulations Coach and mentor our Lifecycle Manager and share the long term vision for retention activities with the wider lifecycle marketing team Collaborate with the Director of Performance Marketing on the development of enhanced reporting for lifecycle channels Support with returning customer forecasting and tracking against wider business targets, ensuring upcoming activity will enable targets to be met or exceeded Concisely share updates on key projects with senior stakeholders Review and assess alternative tech solutions and communication methods A curious mindset with a natural flair for analysis - loves all things data, and experimentation! An adept communicator, experienced in providing clear and succinct updates to senior stakeholders At ease with working in a dynamic environment, prioritising competing tasks,identifying quick wins and sizing work based on impact and effort Seeks out efficiencies and improvements to processes and ways of working Methodical and solutions orientated Industry knowledge of relevant MarTech and comfortable establishing the best tech stack and solutions to target segments effectively We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Flexible working with core working hours Hybrid working, 2-3 days in our amazing office, which is fully stocked with snacks and drinks 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Summer Fridays) Welcome to Trinny London Starter Stack and swag Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash Employee share scheme An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers? Are you a digital project manager now looking to step up or seeking a new challenging senior role? This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. Role info: Digital Project Manager Witney, Oxfordshire Office Based 3-4 Days Per Week / Hybrid Working (5 days on site during probation, 3-4 days onsite flex thereafter) £45,000 - £65,000 Depending on Experience Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Digital Project Management Fantastic communication and relationship building skills Team leadership About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Project Manager Opportunity: Working within an experienced team of UX architects, designers, user interface developers and .Net developers, you will have the opportunity to plan, co-ordinate and take the full lead on digital projects of varying sizes from experiential to commerce solutions for our varied and growing client-base. Key Responsibilities: + Building and maintaining strong client relationships, using your experience to ensure the right outcomes for the client and the agency + Leveraging your robust understanding of digital solutions and project management to own the solution and closely control its delivery + Successfully deliver of a wide range of digital projects to time, budget and quality + Demonstrating strong, clear and proactive expectation management through communication and status reporting, both internally and to clients + Oversight and preparation of detailed project documentation including functional specifications, plans and cost estimates, and assisting with requirements capture + Recognising the importance of process and clear expectations, and leading and driving forward the Project Management team and delivery processes What we are looking for: Essential: + At least five years' solid commercial experience of working within an agency in either a digital project management or digital producer role + Experience of writing high-quality clear, commercially sound proposals + Examples of delivering projects to time, budget and quality with exceptional time management and organisational skills + Experience of managing a multi-disciplined team to deliver digital projects + Experience of delivering projects with project values ranging between £100k and £400k + Excellent diplomacy and stakeholder management skills + Fastidious levels of attention to detail + Proven ability to run multiple web design and development projects of varying sizes and requirements + Ability to use initiative and self-management skills, with pragmatic and practical approach to work + Excellent communication skills at all levels, both written and oral + Ability to act in a consultative capacity, leading meetings and workshops to drive project scope and requirements definition Desirable: + Experience in managing eCommerce focused projects + Previous experience of tools such as Liquid Planner, Basecamp and JIRA would be beneficial + Practical blended experience with both agile / waterfall methodologies What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working + And more ! Your Experience / Background / Previous Roles May Include: Digital Project Manager, Digital Delivery Manager, Digital Campaign Manager, Digital Creative Project Manager, Digital Experience Manager, Web Project Manager, Web Development Project Manager, Kentico Development, CRM Development. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 03, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers? Are you a digital project manager now looking to step up or seeking a new challenging senior role? This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. Role info: Digital Project Manager Witney, Oxfordshire Office Based 3-4 Days Per Week / Hybrid Working (5 days on site during probation, 3-4 days onsite flex thereafter) £45,000 - £65,000 Depending on Experience Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Digital Project Management Fantastic communication and relationship building skills Team leadership About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Project Manager Opportunity: Working within an experienced team of UX architects, designers, user interface developers and .Net developers, you will have the opportunity to plan, co-ordinate and take the full lead on digital projects of varying sizes from experiential to commerce solutions for our varied and growing client-base. Key Responsibilities: + Building and maintaining strong client relationships, using your experience to ensure the right outcomes for the client and the agency + Leveraging your robust understanding of digital solutions and project management to own the solution and closely control its delivery + Successfully deliver of a wide range of digital projects to time, budget and quality + Demonstrating strong, clear and proactive expectation management through communication and status reporting, both internally and to clients + Oversight and preparation of detailed project documentation including functional specifications, plans and cost estimates, and assisting with requirements capture + Recognising the importance of process and clear expectations, and leading and driving forward the Project Management team and delivery processes What we are looking for: Essential: + At least five years' solid commercial experience of working within an agency in either a digital project management or digital producer role + Experience of writing high-quality clear, commercially sound proposals + Examples of delivering projects to time, budget and quality with exceptional time management and organisational skills + Experience of managing a multi-disciplined team to deliver digital projects + Experience of delivering projects with project values ranging between £100k and £400k + Excellent diplomacy and stakeholder management skills + Fastidious levels of attention to detail + Proven ability to run multiple web design and development projects of varying sizes and requirements + Ability to use initiative and self-management skills, with pragmatic and practical approach to work + Excellent communication skills at all levels, both written and oral + Ability to act in a consultative capacity, leading meetings and workshops to drive project scope and requirements definition Desirable: + Experience in managing eCommerce focused projects + Previous experience of tools such as Liquid Planner, Basecamp and JIRA would be beneficial + Practical blended experience with both agile / waterfall methodologies What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working + And more ! Your Experience / Background / Previous Roles May Include: Digital Project Manager, Digital Delivery Manager, Digital Campaign Manager, Digital Creative Project Manager, Digital Experience Manager, Web Project Manager, Web Development Project Manager, Kentico Development, CRM Development. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
This European ERP software author with a head office in London and a technical team based in Eastern Europe. The senior ERP consultant is retiring and there is an opening for an ERP Implementation consultant to join and to take on a senior position within the Professional Service team. The role is fully client facing and covers: Requirements / specification Scoping Workshops Go live Project management of the overall commercial, requirements, creep and quality of the Implementation work. You You will have 5 years ERP Implementation experience on projects up to 200 days . You will be a hands on Implementation consultant, you will have experience of dealing with (difficult/stupid/awkward/annoying) clients and you will know how to get stuff done in and ERP Implementation environment. You will be ambitious, looking for a step up in your career and happy to commit to a long term career. The company have an unusual way of working as they have a team of product managers who deal with each of the modules: Finance Manufacturing Distribution Construction CRM Ecommerce So the consultant role involves liaising with these product managers and also involving them in the meeting with the client. This takes a lot of the work away from the Consultant and allows the product experts to do their bit with minimal fuss. Typically you will work on 2 large projects at once (50-100 days each) and then have a few smaller projects too. The role is fully remote and you will probably need to be on client site one day each quarter, at the most it will be 2 days onsite per month. The projects often have a lot of customisation and it is important that you are able to tell instinctively what is a big bespoke job and what is a small one. This is something you will have picked up working as an ERP Implementation consultant. Of course you can deal with the product managers to establish more details about the bespoke development. This role is to take on the entire ERP project from start to finish, you will be wholly responsible and in charge of the outcome, so this is a role that would suit an experienced ERP consultant with ambition and drive, but also the capacity to think clearly and strategically. Please apply and I'll read your Cv, thanks Jake
May 02, 2024
Full time
This European ERP software author with a head office in London and a technical team based in Eastern Europe. The senior ERP consultant is retiring and there is an opening for an ERP Implementation consultant to join and to take on a senior position within the Professional Service team. The role is fully client facing and covers: Requirements / specification Scoping Workshops Go live Project management of the overall commercial, requirements, creep and quality of the Implementation work. You You will have 5 years ERP Implementation experience on projects up to 200 days . You will be a hands on Implementation consultant, you will have experience of dealing with (difficult/stupid/awkward/annoying) clients and you will know how to get stuff done in and ERP Implementation environment. You will be ambitious, looking for a step up in your career and happy to commit to a long term career. The company have an unusual way of working as they have a team of product managers who deal with each of the modules: Finance Manufacturing Distribution Construction CRM Ecommerce So the consultant role involves liaising with these product managers and also involving them in the meeting with the client. This takes a lot of the work away from the Consultant and allows the product experts to do their bit with minimal fuss. Typically you will work on 2 large projects at once (50-100 days each) and then have a few smaller projects too. The role is fully remote and you will probably need to be on client site one day each quarter, at the most it will be 2 days onsite per month. The projects often have a lot of customisation and it is important that you are able to tell instinctively what is a big bespoke job and what is a small one. This is something you will have picked up working as an ERP Implementation consultant. Of course you can deal with the product managers to establish more details about the bespoke development. This role is to take on the entire ERP project from start to finish, you will be wholly responsible and in charge of the outcome, so this is a role that would suit an experienced ERP consultant with ambition and drive, but also the capacity to think clearly and strategically. Please apply and I'll read your Cv, thanks Jake
Saint Michaels Hospice Charity Stores are at the heart of our community. We have an exciting opportunity for an experienced retail manager with natural confidence and leadership skills, and a passion to build on something special to lead our flagship store in the superb location of Cold Bath Road. This role would suit a manager who demonstrates a love of sustainable fashion, and who thrives in a fast-paced and dynamic environment. As champion for our customer and donor experience, the manager will support the team of staff and volunteers to provide exceptional service, a welcoming and friendly shop to visit or work in, and beautiful windows that would entice any new or regular customer to browse. With a keen desire to meet and exceed targets, this role would develop plans and have regular visits with the Retail Area Manager to discuss shop performance and look at ways in which we can grow and enhance our amazing hospice charity store. If you would like the opportunity to manage this successful retail business, be part of a successful hospice retail team making a significant difference to local people, feel valued and respected for your creativity and hard work, and work with a warm, friendly, and remarkable team; we would love to hear from you. Benefits include: - 35 days holiday per year (including Bank Holidays, pro-rata). Comprehensive Induction Programme. Refer a friend bonus scheme Pension Scheme with an employer contribution of 8% Employee Assistance Programme. Access to staff support. Free group life assurance. Free DBS check. Free car parking and close to bus and train stations. Herriot Hospice Homecare, Just B and Saint Michaels Hospice make up registered charity North Yorkshire Hospice Care. Youll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond. Job Description Job Purpose To lead and manage a shop, with a minimum of £175k turnover, and shop team to drive forward a top selling sales culture both on the shop floor and using online selling platforms, and customers and donors receive the highest standards of customer service. Key Tasks Working with the Retail Area Manager to develop a short to medium term shop plan to include targets and key performance indicators, customer profile and engagement, volunteer support, North Yorkshire Hospice Cares brand recognition and new ideas and promotions to increase sales. To ensure that the shop provides exceptional standards of customer service and a positive shopping experience, supporting all members of the shop team to meet the same standard. To strive to make each customer and donor interaction the best it can be to enhance customer relationships, increase customer loyalty and accelarate shop growth. To take responsibility for managing the agreed shop costs and sales budget and proactively develop and implement plans to recover any shortfall so that targets are maintained throughout the year. With the appropriate guidance from the Retail Area Manager and HR & People Team to lead and manage a strong, knowledgeable, and commercial shop team through effective recruitment, induction, appraisal, training, and performance management processes. To prepare for planned, regular shop visits with the Retail Area Manager to discuss areas such as shop plan progress, shop performance including key KPIs, ASP, sales space analysis, and profit, team, training, operational issues, shop design and layout, new ideas and health and safety. To manage the day to day operation of the retail store ensuring policies and procedures are adhered to, that the required standards for health and safety and trading standards are met and that excellent standards in housekeeping and merchandising are maintained. To ensure the security, maintenance and cleaning of the shop premises, reporting any faults and damage promptly for action. To have an understanding of the shop lease terms in respect of repairs and maintenance to be able to contribute to refurbishment planning. To support the whole shop team in maximising the use of the EPOS system and promotion of Gift aid. To use the information from EPOS system to support and evidence performance management, team management and customer profiling for the shop. To be accountable for the shop takings, ensuring that correct records are maintained and provided to the Finance Team in line with procedures. To prepare donated goods for display, maintaining an attractive display to maximise the turnover of stock. To ensure that items are marketed to attract the highest price making use of alternative means of selling such as ecommerce as necessary. To work collaboratively with the retail team to support relief cover, share best practice and ensure donations are maximised through store transfers rather than through recycling. To ensure the safe disposal of all waste goods and refuse, maximising any income which can be generated from recycling. To support any ecommerce opportunities, to actively source items of value that would reach a larger audience through an online platform and either sell using an appropriate site or send the items to the appropriate store for listing and selling. To work with the Community Relationships Team to proactively support the marketing of the stores and sales and fundraising promotions. Attend and participate in meetings, training and other fundraising events as part of the fundraising team. To ensure that any safeguarding concerns are identified and reported in line with NYHC policy and procedure. To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority. To carry out all duties in accordance with the law, the Hospice philosophy, and the Hospice policy on equality of opportunity, inclusion, and diversity. The above is indicative of the current responsibilities of the post which may change from time to time in consultation with the post holder in line with the service need. We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation. JBRP1_UKTJ
May 02, 2024
Full time
Saint Michaels Hospice Charity Stores are at the heart of our community. We have an exciting opportunity for an experienced retail manager with natural confidence and leadership skills, and a passion to build on something special to lead our flagship store in the superb location of Cold Bath Road. This role would suit a manager who demonstrates a love of sustainable fashion, and who thrives in a fast-paced and dynamic environment. As champion for our customer and donor experience, the manager will support the team of staff and volunteers to provide exceptional service, a welcoming and friendly shop to visit or work in, and beautiful windows that would entice any new or regular customer to browse. With a keen desire to meet and exceed targets, this role would develop plans and have regular visits with the Retail Area Manager to discuss shop performance and look at ways in which we can grow and enhance our amazing hospice charity store. If you would like the opportunity to manage this successful retail business, be part of a successful hospice retail team making a significant difference to local people, feel valued and respected for your creativity and hard work, and work with a warm, friendly, and remarkable team; we would love to hear from you. Benefits include: - 35 days holiday per year (including Bank Holidays, pro-rata). Comprehensive Induction Programme. Refer a friend bonus scheme Pension Scheme with an employer contribution of 8% Employee Assistance Programme. Access to staff support. Free group life assurance. Free DBS check. Free car parking and close to bus and train stations. Herriot Hospice Homecare, Just B and Saint Michaels Hospice make up registered charity North Yorkshire Hospice Care. Youll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond. Job Description Job Purpose To lead and manage a shop, with a minimum of £175k turnover, and shop team to drive forward a top selling sales culture both on the shop floor and using online selling platforms, and customers and donors receive the highest standards of customer service. Key Tasks Working with the Retail Area Manager to develop a short to medium term shop plan to include targets and key performance indicators, customer profile and engagement, volunteer support, North Yorkshire Hospice Cares brand recognition and new ideas and promotions to increase sales. To ensure that the shop provides exceptional standards of customer service and a positive shopping experience, supporting all members of the shop team to meet the same standard. To strive to make each customer and donor interaction the best it can be to enhance customer relationships, increase customer loyalty and accelarate shop growth. To take responsibility for managing the agreed shop costs and sales budget and proactively develop and implement plans to recover any shortfall so that targets are maintained throughout the year. With the appropriate guidance from the Retail Area Manager and HR & People Team to lead and manage a strong, knowledgeable, and commercial shop team through effective recruitment, induction, appraisal, training, and performance management processes. To prepare for planned, regular shop visits with the Retail Area Manager to discuss areas such as shop plan progress, shop performance including key KPIs, ASP, sales space analysis, and profit, team, training, operational issues, shop design and layout, new ideas and health and safety. To manage the day to day operation of the retail store ensuring policies and procedures are adhered to, that the required standards for health and safety and trading standards are met and that excellent standards in housekeeping and merchandising are maintained. To ensure the security, maintenance and cleaning of the shop premises, reporting any faults and damage promptly for action. To have an understanding of the shop lease terms in respect of repairs and maintenance to be able to contribute to refurbishment planning. To support the whole shop team in maximising the use of the EPOS system and promotion of Gift aid. To use the information from EPOS system to support and evidence performance management, team management and customer profiling for the shop. To be accountable for the shop takings, ensuring that correct records are maintained and provided to the Finance Team in line with procedures. To prepare donated goods for display, maintaining an attractive display to maximise the turnover of stock. To ensure that items are marketed to attract the highest price making use of alternative means of selling such as ecommerce as necessary. To work collaboratively with the retail team to support relief cover, share best practice and ensure donations are maximised through store transfers rather than through recycling. To ensure the safe disposal of all waste goods and refuse, maximising any income which can be generated from recycling. To support any ecommerce opportunities, to actively source items of value that would reach a larger audience through an online platform and either sell using an appropriate site or send the items to the appropriate store for listing and selling. To work with the Community Relationships Team to proactively support the marketing of the stores and sales and fundraising promotions. Attend and participate in meetings, training and other fundraising events as part of the fundraising team. To ensure that any safeguarding concerns are identified and reported in line with NYHC policy and procedure. To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority. To carry out all duties in accordance with the law, the Hospice philosophy, and the Hospice policy on equality of opportunity, inclusion, and diversity. The above is indicative of the current responsibilities of the post which may change from time to time in consultation with the post holder in line with the service need. We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation. JBRP1_UKTJ
Software Engineer 60,000- 80,000 + Benefits Fully Remote My client is a market leading global financial technology organisation who require a Software Engineer who has previous experience working on Chip and Pin payment terminals. You'll be joining an existing high performing development team of 20 UK based developers, project managers and testers., supported by a smaller team of 5 based in India. The team work on credit/debit/store card/gift card acceptance through Chip and PIN payment terminals. They also support fuel card acceptance for a number of different brands as well as online ecommerce payments and our own closed-loop stored-value solution. As a payment terminal specialist, you will be putting your software engineering skills to use in developing and enhancing our software running in Chip and PIN payment terminals. You will use your prior payments industry expertise to design and implement solution enhancements as well as investigate and diagnose any problems that are found. You will be working with the testing team to ensure that our deployed solutions provide our clients with the quick, efficient and problem-free payments experience they desire. Gain deep understanding of our entire payment terminal solution architecture. Design enhancements to the solution. Develop product enhancements. Determine the cause of and identify fixes for software problems encountered. Guide other software developers in their implementation work. Work with our testing team to ensure full testing coverage of all areas. What you bring: Knowledge of and experience in payment terminal software development. Understanding of the Payments industry and awareness of the businesses operating in it. Ability to work with and coordinate both local and remote resources. Familiarity with Windows, Unix, Oracle Databases and SQL. Added bonus if you have: Specific knowledge of development on Verifone payment terminal solutions, in particular VOS and Verix based hardware. Knowledge of solutions from other payment terminal manufacturers. resources and opportunities The chance to work on some of the most challenging, relevant issues in the payment industry
May 01, 2024
Full time
Software Engineer 60,000- 80,000 + Benefits Fully Remote My client is a market leading global financial technology organisation who require a Software Engineer who has previous experience working on Chip and Pin payment terminals. You'll be joining an existing high performing development team of 20 UK based developers, project managers and testers., supported by a smaller team of 5 based in India. The team work on credit/debit/store card/gift card acceptance through Chip and PIN payment terminals. They also support fuel card acceptance for a number of different brands as well as online ecommerce payments and our own closed-loop stored-value solution. As a payment terminal specialist, you will be putting your software engineering skills to use in developing and enhancing our software running in Chip and PIN payment terminals. You will use your prior payments industry expertise to design and implement solution enhancements as well as investigate and diagnose any problems that are found. You will be working with the testing team to ensure that our deployed solutions provide our clients with the quick, efficient and problem-free payments experience they desire. Gain deep understanding of our entire payment terminal solution architecture. Design enhancements to the solution. Develop product enhancements. Determine the cause of and identify fixes for software problems encountered. Guide other software developers in their implementation work. Work with our testing team to ensure full testing coverage of all areas. What you bring: Knowledge of and experience in payment terminal software development. Understanding of the Payments industry and awareness of the businesses operating in it. Ability to work with and coordinate both local and remote resources. Familiarity with Windows, Unix, Oracle Databases and SQL. Added bonus if you have: Specific knowledge of development on Verifone payment terminal solutions, in particular VOS and Verix based hardware. Knowledge of solutions from other payment terminal manufacturers. resources and opportunities The chance to work on some of the most challenging, relevant issues in the payment industry
Work as a principal part of the Disney Destinations International team supporting Walt Disney Travel Company (UK & Ireland) ecommerce platform and portfolio of marketing microsites. As a key member of the development team you will maintain and update the bespoke ecommerce platform, taking a lead role in evolving the front and back-end technology stack and migrating legacy code across to an ASP.NET framework. Translate user requirements and/or static designs into semantic HTML markup, utilising client-side scripting to efficiently deliver rich functionality, and CSS to ensure responsive design across device types. This role is an 6 month fixed term contract and will require you to be onsite 4 days a week in the Hammersmith office. Areas of Responsibility Take a leading role in Front and Back-end website development, managing junior team members to deliver complex solutions across full development life cycle, bringing a talent for complex problem solving and ability to provide new perspectives to bear on consistently improving the team and product. Organize and manage website release process both on legacy and MVC web applications, ensuring feature code can enter production smoothly and seamlessly. Take line-management responsibility for two junior developers, providing regular performance reviews, technical direction and mentoring. Ensure direct reports are cognizant of company and team processes and practices and act as a resource on technical and business requirements. Work with the relevant business partners to resolve any HR issues direct reports may have. Write and evangelize maintainable, scalable, fault-tolerant code, utilizing SOLID principles and OO design/architectural patterns. Ensure standards and best-practices are understood and followed by all team members, training and mentoring where necessary. Demonstrates conceptual and practical expertise in platform architecture, ideally with experience of complex greenfield web applications. Take Scrum management responsibility when required, running scrum ceremonies (retro, shaping, daily standups) and ensuring the team is empowered to meet sprint commitments. Provide technical expertise and in-depth knowledge to digital production team in requirement and scoping meetings in order to create accurate and detailed feature requirements. Mentor and support more junior team members. Lead on small projects both independently and in supervisory role, helping upskill the team in both technical and product knowledge. Proactively manage tools, hardware and environments to support development requirements. Manage integration with third party software providers (e.g. Queue-It), taking responsibility for maintaining the relationship and integrating the technology successfully into the website. Motivate and lead team members to identify workflows and services for managing code, from version control to deployment strategies. Log and troubleshoot errors using appropriate tools. Proactively research and explore techniques to maintain position at the forefront of technology and enhance future business offerings. Areas of Accountability The position has direct responsibility to Lead Application Developer, Walt Disney Travel Company (International). Accountable to multiple stakeholders across DDI Sales & Marketing. Experience and Professional Qualifications Required Strong background in digital experience with an extensive digital portfolio. Experience with bespoke ecommerce web applications essential. Experience in a development role, either client- or agency-side. Degree or equivalent in Computer Science (or related field). Skills Required Experienced full-stack developer with in-depth back-end (C#, ASP.NET, MVC 5) and front-end (HTML, CSS, JavaScript, jQuery, react) web application knowledge. Extensive experience with Visual Studio, or equivalent IDE. Significant experience and understanding of SOAP WebServices and XML/XPATH. Solid experience of RESTful API development and consumption. Significant working knowledge of SQL Server and T-SQL queries and code-first Entity Framework ORM development. Experience with IoC containers (Autofac, Ninject etc) DevOps experience, with knowledge of CI and automated build tools (e.g. TeamCity, Cake, Octopus) Experience with SDL Tridion (or similar enterprise CMS) desirable Experience with Photoshop (other Adobe CC desirable). Experience with unit testing frameworks (e.g. NUnit, MOQ, Specflow) Experience leading an Agile team in a Scrum Master capacity. Proven expertise with source code management products and processes (e.g. Git, Gitflow, SourceTree) Experience with issue tracking software (e.g. JIRA) Experience with NuGet package manager. Comfortable working in small teams, and taking the lead in managing development tools, environments, etc. as required. Proven track record of delivering features and projects to deadlines and hitting milestones. Understanding of application/database bottlenecks and performance tuning, and ability to troubleshoot with appropriate tools. Equal opportunity The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
May 01, 2024
Full time
Work as a principal part of the Disney Destinations International team supporting Walt Disney Travel Company (UK & Ireland) ecommerce platform and portfolio of marketing microsites. As a key member of the development team you will maintain and update the bespoke ecommerce platform, taking a lead role in evolving the front and back-end technology stack and migrating legacy code across to an ASP.NET framework. Translate user requirements and/or static designs into semantic HTML markup, utilising client-side scripting to efficiently deliver rich functionality, and CSS to ensure responsive design across device types. This role is an 6 month fixed term contract and will require you to be onsite 4 days a week in the Hammersmith office. Areas of Responsibility Take a leading role in Front and Back-end website development, managing junior team members to deliver complex solutions across full development life cycle, bringing a talent for complex problem solving and ability to provide new perspectives to bear on consistently improving the team and product. Organize and manage website release process both on legacy and MVC web applications, ensuring feature code can enter production smoothly and seamlessly. Take line-management responsibility for two junior developers, providing regular performance reviews, technical direction and mentoring. Ensure direct reports are cognizant of company and team processes and practices and act as a resource on technical and business requirements. Work with the relevant business partners to resolve any HR issues direct reports may have. Write and evangelize maintainable, scalable, fault-tolerant code, utilizing SOLID principles and OO design/architectural patterns. Ensure standards and best-practices are understood and followed by all team members, training and mentoring where necessary. Demonstrates conceptual and practical expertise in platform architecture, ideally with experience of complex greenfield web applications. Take Scrum management responsibility when required, running scrum ceremonies (retro, shaping, daily standups) and ensuring the team is empowered to meet sprint commitments. Provide technical expertise and in-depth knowledge to digital production team in requirement and scoping meetings in order to create accurate and detailed feature requirements. Mentor and support more junior team members. Lead on small projects both independently and in supervisory role, helping upskill the team in both technical and product knowledge. Proactively manage tools, hardware and environments to support development requirements. Manage integration with third party software providers (e.g. Queue-It), taking responsibility for maintaining the relationship and integrating the technology successfully into the website. Motivate and lead team members to identify workflows and services for managing code, from version control to deployment strategies. Log and troubleshoot errors using appropriate tools. Proactively research and explore techniques to maintain position at the forefront of technology and enhance future business offerings. Areas of Accountability The position has direct responsibility to Lead Application Developer, Walt Disney Travel Company (International). Accountable to multiple stakeholders across DDI Sales & Marketing. Experience and Professional Qualifications Required Strong background in digital experience with an extensive digital portfolio. Experience with bespoke ecommerce web applications essential. Experience in a development role, either client- or agency-side. Degree or equivalent in Computer Science (or related field). Skills Required Experienced full-stack developer with in-depth back-end (C#, ASP.NET, MVC 5) and front-end (HTML, CSS, JavaScript, jQuery, react) web application knowledge. Extensive experience with Visual Studio, or equivalent IDE. Significant experience and understanding of SOAP WebServices and XML/XPATH. Solid experience of RESTful API development and consumption. Significant working knowledge of SQL Server and T-SQL queries and code-first Entity Framework ORM development. Experience with IoC containers (Autofac, Ninject etc) DevOps experience, with knowledge of CI and automated build tools (e.g. TeamCity, Cake, Octopus) Experience with SDL Tridion (or similar enterprise CMS) desirable Experience with Photoshop (other Adobe CC desirable). Experience with unit testing frameworks (e.g. NUnit, MOQ, Specflow) Experience leading an Agile team in a Scrum Master capacity. Proven expertise with source code management products and processes (e.g. Git, Gitflow, SourceTree) Experience with issue tracking software (e.g. JIRA) Experience with NuGet package manager. Comfortable working in small teams, and taking the lead in managing development tools, environments, etc. as required. Proven track record of delivering features and projects to deadlines and hitting milestones. Understanding of application/database bottlenecks and performance tuning, and ability to troubleshoot with appropriate tools. Equal opportunity The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Topps Group is home to premier UK tile brands including Topps Tiles, Pro Tiler Tools, Parkside and Tile Warehouse. Tile Warehouse is a newly formed Pureplay business which is going through an exciting growth period and we are now looking for our very first PPC & SEO Manager! This role is for perfect for someone who is looking to join a growing business and accelerate their career in the digital ecommerce space. You will help define the business as well as your own role within Tile Warehouse. There are great opportunities to grow within Tile Warehouse as well as across the Topps Group. In this role you will be working with several Tile Warehouse dedicated colleagues, from Sales to Buying, Finance and Operations. Its critical for you to have substantial experience in the paid search area. With concentrations on Google and Bing paid advertising a must for this role, specifically shopping and performance max campaigns. Regular monitoring and reporting are also key to ensure the strategy is on track and achieving the desired results. As the business is in growth mode, you will also be responsible for driving the Organic search traffic, with a concentration on Google and Bing another must. Technical, content and outreach strategy will be where you will excel in this role. Key Accountabilities: Strategy Delivery: Helping deliver the Tile Warehouse strategy for both Paid and Organic search Channel Management: Managing the Paid and Organic channels for Google and Bing Sales Monitoring: Monitoring your channel KPIs daily. Budget Management: Managing budgets for your channels effectively. Reporting: Regularly reconducting competitor research. Promotion Planning: Planning and delivering promotions across the platforms owned and manged. Essential Skills: Minimum 3 years' experience working in the digital space (lead generation also welcome) Minimum 2 years' experience in managing a paid media account Can do attitude with excellent attention to detail A passion for all things digital Experience of managing and owning paid media campaigns Data Analysis experience and knowledge Proven experience in driving traffic and growing online sales Strong commercial awareness and technically minded. Proactive problem-solving ability. Excellent awareness and understanding of website development, website design, usability, SEO and reporting. Excellent market awareness and analytical skills Accountable by nature with the desire to make an impact. Keen to take ownership in a role with confidence and enthusiasm. In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success - up to 25% of your base salary. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer
May 01, 2024
Full time
Topps Group is home to premier UK tile brands including Topps Tiles, Pro Tiler Tools, Parkside and Tile Warehouse. Tile Warehouse is a newly formed Pureplay business which is going through an exciting growth period and we are now looking for our very first PPC & SEO Manager! This role is for perfect for someone who is looking to join a growing business and accelerate their career in the digital ecommerce space. You will help define the business as well as your own role within Tile Warehouse. There are great opportunities to grow within Tile Warehouse as well as across the Topps Group. In this role you will be working with several Tile Warehouse dedicated colleagues, from Sales to Buying, Finance and Operations. Its critical for you to have substantial experience in the paid search area. With concentrations on Google and Bing paid advertising a must for this role, specifically shopping and performance max campaigns. Regular monitoring and reporting are also key to ensure the strategy is on track and achieving the desired results. As the business is in growth mode, you will also be responsible for driving the Organic search traffic, with a concentration on Google and Bing another must. Technical, content and outreach strategy will be where you will excel in this role. Key Accountabilities: Strategy Delivery: Helping deliver the Tile Warehouse strategy for both Paid and Organic search Channel Management: Managing the Paid and Organic channels for Google and Bing Sales Monitoring: Monitoring your channel KPIs daily. Budget Management: Managing budgets for your channels effectively. Reporting: Regularly reconducting competitor research. Promotion Planning: Planning and delivering promotions across the platforms owned and manged. Essential Skills: Minimum 3 years' experience working in the digital space (lead generation also welcome) Minimum 2 years' experience in managing a paid media account Can do attitude with excellent attention to detail A passion for all things digital Experience of managing and owning paid media campaigns Data Analysis experience and knowledge Proven experience in driving traffic and growing online sales Strong commercial awareness and technically minded. Proactive problem-solving ability. Excellent awareness and understanding of website development, website design, usability, SEO and reporting. Excellent market awareness and analytical skills Accountable by nature with the desire to make an impact. Keen to take ownership in a role with confidence and enthusiasm. In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success - up to 25% of your base salary. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Software Developer B2B Ecommerce Platform, Websites and Web Apps C#, ASP.NET, MVC, Web API, JavaScript, HTML, CSS Southampton, Hampshire (Hybrid - 2 days in the office per week) £40,000 to £45,000 +benefits, training and professional development We have an exciting new opportunity for a talented Software Developer to join the digital technology team of a global leader in luxury marine brand & product marketing. Managed by a personable and inspiring software manager, the team build a range of websites, web apps, UI's and services for 4 key products. You can expect a highly supportive leadership team who will help you on your journey within software and web development, helping you to grow, evolve and enhance your development capabilities. The team consists of around 12 people: developers, testers and product owners. The team is tasked with new development of features and functionality, integrations with core business systems and helping to drive business requirements through expertise and opinions. The Web/Software Developers provide full stack exposure with HTML/CSS/JavaScript on the Front End and .Net, C#, SQL on the back. The products are B2B eCommerce Web Platforms, powered by Optimizely CMS and Commerce. Experience and Skills Required: Full Stack MVC .net Development (.net/SQL) Developing Integrated solutions (API, Web Services) Experience with Cloud platforms, preferably Azure Experience with working on Web CMS/Commerce platform Experience with the full Software Development Life Cycle (SDLC), using agile scrum and Kanban methodologies If you are craving a supportive environment where you can learn and develop your skills whilst contributing within a talented software team, we would love to hear from you. Please send your CV and any covering information to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Software Developer B2B Ecommerce Platform, Websites and Web Apps C#, ASP.NET, MVC, Web API, JavaScript, HTML, CSS Southampton, Hampshire (Hybrid - 2 days in the office per week) £40,000 to £45,000 +benefits, training and professional development We have an exciting new opportunity for a talented Software Developer to join the digital technology team of a global leader in luxury marine brand & product marketing. Managed by a personable and inspiring software manager, the team build a range of websites, web apps, UI's and services for 4 key products. You can expect a highly supportive leadership team who will help you on your journey within software and web development, helping you to grow, evolve and enhance your development capabilities. The team consists of around 12 people: developers, testers and product owners. The team is tasked with new development of features and functionality, integrations with core business systems and helping to drive business requirements through expertise and opinions. The Web/Software Developers provide full stack exposure with HTML/CSS/JavaScript on the Front End and .Net, C#, SQL on the back. The products are B2B eCommerce Web Platforms, powered by Optimizely CMS and Commerce. Experience and Skills Required: Full Stack MVC .net Development (.net/SQL) Developing Integrated solutions (API, Web Services) Experience with Cloud platforms, preferably Azure Experience with working on Web CMS/Commerce platform Experience with the full Software Development Life Cycle (SDLC), using agile scrum and Kanban methodologies If you are craving a supportive environment where you can learn and develop your skills whilst contributing within a talented software team, we would love to hear from you. Please send your CV and any covering information to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Location Holborn Store Support Centre and Home, Sainsbury's Supermarkets Ltd 33 Holborn, London, EC1N 2HT Hours Full-time Contract-Type Permanent Areas of business Sainsbury's Tech Closing date 2024/05/:00:00 Job ID 231811 Job Description Division / Department Sainsbury's Tech Reporting to In a nutshell In Sainsbury's Tech, we power the UK's number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business. Our General Merchandise Online team leads the market with building multi brand ecommerce capabilities that serve millions of customers per week. We've matured our platform to have a single set of capabilities that support multiple customer facing digital brands with our Argos, Tu and Habitat branded websites and apps running individually but leveraging all the great work we do to build once use 3x. Across each of these branded experiences we need to be able to compete against specialist players by harnessing our strengths together whilst also being able to differentiate the experience with specific features that delight customers as if we were a pureplay retailer in that category. The Senior Product Manager is relentlessly focused on understanding, anticipating and exceeding customer needs for Checkout across our General Merchandise (GM) brands. In a complex area where product, promotions, payments and fulfilment meet at the end of a customer's shopping journey, they champion the long-term vision for Checkout in line with our over-arching business goals. They also work horizontally across the immediate team and the broader product and tech function to coordinate and prioritise the diverse needs of their product. The role holder understands the differing requirements of the customer, business and Engineering/Architecture and uses this knowledge to ultimately drive the delivery. This includes engaging in technical discussions and deciphering business value and spotting opportunities. They use product metrics to prioritise their specific product roadmap effectively and seeks out the data and insight that enables them to make informed decisions. To enable success, the Senior Product Manager needs to consider the market context and is able to clearly articulate the business benefit of potential and current products, while tracking both effort and value delivery, to identify opportunities for cost reduction and quality improvement. What I need to do • Supporting the strategy, develop specific roadmaps and backlogs for products, building in complete end to end customer experiences that deliver on core priorities. • Own the customer and business value for specific products, including securing support through the appropriate process and relevant technology teams. • Accountable for end-to-end delivery in product management for specific products, ensuring activity is prioritised in line with the agreed product goals and metrics. • Maintain a realistic 90-day roadmap, as well as a prioritised, estimated FY backlog and regularly communicating progress, proactively managing risks/issues to remove blockers. • Lead the collaboration within both the core family team, other product teams and 3rd parties to launch new product features, maximising re-use across the division/business/brands • Evaluate potential partner relationships; helping to identify necessary and/or desirable third-party technology to evaluate and select vendors • Support communication and resolution of live product incidents and effectively prioritise, coordinate and communicate the resolution of production issues How will I succeed • Translating business and technology strategy, combined with market knowledge into a product roadmap that prioritises delivery of value and enables future business agility • Determine the right level and choice of material to communicate the experience, benefits and long-term vision for the product across a variety of audiences including development teams, stakeholders at all levels, partners and external parties • Contributing to effective prioritisation choices to deliver the maximum value and return on capital. • Build highly collaborative relationships with engineering, working together to solve problems for our customers and the business • Creating a positive impact with internal and external audiences, ensuring senior stakeholder advocacy for the product • Maintain a good level of awareness, interest and understanding of the existing and stacks/interfaces for products and how to develop these so they work seamlessly for customers and colleagues • Apply data and research through sharing insight to ensure the team are focused on making the biggest difference for customers and the business • Develop a culture of learning, empowerment, experimentation and collaboration • Own key performance indicators to measure success for the role's contribution • Contribute to the Product Community of practice What I need to know • Knowledge and understanding of a retail business and the technology landscape, and how to maximise the value that products can and will add • Understanding of Agile delivery and modern engineering team practices • Knowledge of technical product development principles and methodologies What I need to show • Judgement to make sometimes difficult and complex decisions at pace, including comfortable dealing with ambiguous situations and help drive toward clarity • Delivery of technology led change in cross-functional environments • Focus on delivering customer value and business outcomes at pace, continuously optimising activity and ways of working to ensure that we are set up to deliver customer value • Passion for seeking value and helping motivate and support technology teams • Strong communication and influencing skills, particularly at senior levels • Creative problem solving, enthusiasm for delivering change through people and technology • Anticipating risks and opportunities, responding to escalations at pace and supporting to find solutions • A high level of team contribution, seek opportunities to provide input and support across the team and outside core areas of focus, role model effective collaboration • Embrace shared responsibility and role model effective collaboration • Influencing iterative decision making, including managing ambiguity Resources available to me • Line manager, peers and wider team • Product competency framework and community of practice • Learning and development opportunities • Specific budget for products (budget ownership sits with PPM Line Manager) What decisions can I make • All decisions related to delivering the roadmap for your products • Product Manager resourcing across your product • Prioritisation and value return across your product area with multi million pound capital budget
May 01, 2024
Full time
Location Holborn Store Support Centre and Home, Sainsbury's Supermarkets Ltd 33 Holborn, London, EC1N 2HT Hours Full-time Contract-Type Permanent Areas of business Sainsbury's Tech Closing date 2024/05/:00:00 Job ID 231811 Job Description Division / Department Sainsbury's Tech Reporting to In a nutshell In Sainsbury's Tech, we power the UK's number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business. Our General Merchandise Online team leads the market with building multi brand ecommerce capabilities that serve millions of customers per week. We've matured our platform to have a single set of capabilities that support multiple customer facing digital brands with our Argos, Tu and Habitat branded websites and apps running individually but leveraging all the great work we do to build once use 3x. Across each of these branded experiences we need to be able to compete against specialist players by harnessing our strengths together whilst also being able to differentiate the experience with specific features that delight customers as if we were a pureplay retailer in that category. The Senior Product Manager is relentlessly focused on understanding, anticipating and exceeding customer needs for Checkout across our General Merchandise (GM) brands. In a complex area where product, promotions, payments and fulfilment meet at the end of a customer's shopping journey, they champion the long-term vision for Checkout in line with our over-arching business goals. They also work horizontally across the immediate team and the broader product and tech function to coordinate and prioritise the diverse needs of their product. The role holder understands the differing requirements of the customer, business and Engineering/Architecture and uses this knowledge to ultimately drive the delivery. This includes engaging in technical discussions and deciphering business value and spotting opportunities. They use product metrics to prioritise their specific product roadmap effectively and seeks out the data and insight that enables them to make informed decisions. To enable success, the Senior Product Manager needs to consider the market context and is able to clearly articulate the business benefit of potential and current products, while tracking both effort and value delivery, to identify opportunities for cost reduction and quality improvement. What I need to do • Supporting the strategy, develop specific roadmaps and backlogs for products, building in complete end to end customer experiences that deliver on core priorities. • Own the customer and business value for specific products, including securing support through the appropriate process and relevant technology teams. • Accountable for end-to-end delivery in product management for specific products, ensuring activity is prioritised in line with the agreed product goals and metrics. • Maintain a realistic 90-day roadmap, as well as a prioritised, estimated FY backlog and regularly communicating progress, proactively managing risks/issues to remove blockers. • Lead the collaboration within both the core family team, other product teams and 3rd parties to launch new product features, maximising re-use across the division/business/brands • Evaluate potential partner relationships; helping to identify necessary and/or desirable third-party technology to evaluate and select vendors • Support communication and resolution of live product incidents and effectively prioritise, coordinate and communicate the resolution of production issues How will I succeed • Translating business and technology strategy, combined with market knowledge into a product roadmap that prioritises delivery of value and enables future business agility • Determine the right level and choice of material to communicate the experience, benefits and long-term vision for the product across a variety of audiences including development teams, stakeholders at all levels, partners and external parties • Contributing to effective prioritisation choices to deliver the maximum value and return on capital. • Build highly collaborative relationships with engineering, working together to solve problems for our customers and the business • Creating a positive impact with internal and external audiences, ensuring senior stakeholder advocacy for the product • Maintain a good level of awareness, interest and understanding of the existing and stacks/interfaces for products and how to develop these so they work seamlessly for customers and colleagues • Apply data and research through sharing insight to ensure the team are focused on making the biggest difference for customers and the business • Develop a culture of learning, empowerment, experimentation and collaboration • Own key performance indicators to measure success for the role's contribution • Contribute to the Product Community of practice What I need to know • Knowledge and understanding of a retail business and the technology landscape, and how to maximise the value that products can and will add • Understanding of Agile delivery and modern engineering team practices • Knowledge of technical product development principles and methodologies What I need to show • Judgement to make sometimes difficult and complex decisions at pace, including comfortable dealing with ambiguous situations and help drive toward clarity • Delivery of technology led change in cross-functional environments • Focus on delivering customer value and business outcomes at pace, continuously optimising activity and ways of working to ensure that we are set up to deliver customer value • Passion for seeking value and helping motivate and support technology teams • Strong communication and influencing skills, particularly at senior levels • Creative problem solving, enthusiasm for delivering change through people and technology • Anticipating risks and opportunities, responding to escalations at pace and supporting to find solutions • A high level of team contribution, seek opportunities to provide input and support across the team and outside core areas of focus, role model effective collaboration • Embrace shared responsibility and role model effective collaboration • Influencing iterative decision making, including managing ambiguity Resources available to me • Line manager, peers and wider team • Product competency framework and community of practice • Learning and development opportunities • Specific budget for products (budget ownership sits with PPM Line Manager) What decisions can I make • All decisions related to delivering the roadmap for your products • Product Manager resourcing across your product • Prioritisation and value return across your product area with multi million pound capital budget
Are you driven, passionate about customer satisfaction, and ready to make an impact? We're seeking a motivated and talented individual to join our team as a Customer Service Representative. In this role, you'll be the face of Rapport Home, engaging with our customers across multiple platforms and ensuring their experience is exceptional. Collaborating closely with the E-Commerce Customer Service Manager, you'll play a pivotal role in driving improvements and delivering top-notch service. Responsibilities: Serve as the front line ambassador for Rapport Home, staying abreast of new projects and cultivating a deep understanding of our brand and products. Provide informed and confident assistance to customers across various channels including online chat, email, social media, and phone. Demonstrate initiative and adept problem-solving skills to address customer inquiries promptly and effectively. Execute customer requests across diverse e-commerce platforms with precision and efficiency. Coordinate with our warehouse team to monitor shipments, ensuring seamless order fulfilment and addressing any adjustments as needed. Ideal Candidate: Are you ready to thrive in a dynamic, high-energy environment? We're seeking a talented and highly motivated individual to join our small, yet impactful team. Here's what we're looking for: You're deeply passionate about your role, dedicated to your team's success, and committed to exceeding customer expectations. You take initiative without being prompted and possess the drive to independently spearhead new projects from conception to completion. Whether interacting internally with colleagues or externally with customers, your communication skills shine, both in written and verbal forms. You approach problem-solving with creativity, always exploring innovative solutions and challenging the status quo. Equipped with a blend of creativity and logic, you excel at devising effective solutions and implementing them autonomously. Experience: Prior experience in a customer service role, demonstrating a track record of delivering exceptional service. Proficiency in order management software and familiarity with various e-commerce platforms(e.g. eBay, Amazon, Shopify) Native-level fluency in English. Working Days: Part-time (Daily mornings, 15-20hrs/week) with scope for longer hours Luton offices (i.e. no remote working) Immediate start available About Rapport Home Furnishings: Learn more about Rapport Home on our website.
May 01, 2024
Full time
Are you driven, passionate about customer satisfaction, and ready to make an impact? We're seeking a motivated and talented individual to join our team as a Customer Service Representative. In this role, you'll be the face of Rapport Home, engaging with our customers across multiple platforms and ensuring their experience is exceptional. Collaborating closely with the E-Commerce Customer Service Manager, you'll play a pivotal role in driving improvements and delivering top-notch service. Responsibilities: Serve as the front line ambassador for Rapport Home, staying abreast of new projects and cultivating a deep understanding of our brand and products. Provide informed and confident assistance to customers across various channels including online chat, email, social media, and phone. Demonstrate initiative and adept problem-solving skills to address customer inquiries promptly and effectively. Execute customer requests across diverse e-commerce platforms with precision and efficiency. Coordinate with our warehouse team to monitor shipments, ensuring seamless order fulfilment and addressing any adjustments as needed. Ideal Candidate: Are you ready to thrive in a dynamic, high-energy environment? We're seeking a talented and highly motivated individual to join our small, yet impactful team. Here's what we're looking for: You're deeply passionate about your role, dedicated to your team's success, and committed to exceeding customer expectations. You take initiative without being prompted and possess the drive to independently spearhead new projects from conception to completion. Whether interacting internally with colleagues or externally with customers, your communication skills shine, both in written and verbal forms. You approach problem-solving with creativity, always exploring innovative solutions and challenging the status quo. Equipped with a blend of creativity and logic, you excel at devising effective solutions and implementing them autonomously. Experience: Prior experience in a customer service role, demonstrating a track record of delivering exceptional service. Proficiency in order management software and familiarity with various e-commerce platforms(e.g. eBay, Amazon, Shopify) Native-level fluency in English. Working Days: Part-time (Daily mornings, 15-20hrs/week) with scope for longer hours Luton offices (i.e. no remote working) Immediate start available About Rapport Home Furnishings: Learn more about Rapport Home on our website.
Senior Digital Project Manager - £50,000 - Remote I've exclusively partnered with a leading Full Service Digital Agency that is looking for a Senior Digital Project Manager to join their website experience team. The Role: Senior Digital Project Manager As the Senior Digital Project Manager sitting in the team that designs and builds outstanding websites, you will be responsible for the oversight and management of retained and bespoke project work in a client-facing position. You should have experience in successfully managing and delivering multiple projects - web, SEO and/or analytics - concurrently through the full delivery lifecycle in a typical agency fashion. You should expect to manage, give or take, 6 projects/clients at any one time. You will oversee a team of 5 Developers - you will lead morning briefing sessions to set priorities, share tasks, set expectations and be a confident leader that the team can trust and work effectively with. You will also work across departments as part of a full-service web agency team, i.e. SEO, analytics. This role will have a strong client-focus; you should be able to effectively build productive relationships with clients and colleagues and be comfortable leading on pitches for new business, identifying opportunities to up-sell, creating the technical and commercial proposals and whilst maintaining strong communication with clients throughout. Key responsibilities: Managing the day-to-day tasks for a team of developers and designers Creating project briefs with clients by scoping their needs and translating these into project plans Leading on new business pitches, client calls and creating technical & commercial proposals Effectively managing conversion rate optimisation strategies - using CRO tools to analyse and report on experiment performance Testing new website pages/journeys before deployment Delivering monthly reviews for internal and external reporting Required skills & experience: Proven experience as a Digital Project Manager with experience of successfully delivering web/digital projects in an agency setting Proven experience working with platforms, managing developers & working on website projects, SEO or analytics Confident in managing forecasts, budgets, PO's and billing processes Experience with scheduling and project management software such as Trello, Teamwork Waterfall and Agile methodology experience Strong understanding and experience of CRO and A/B Testing best practices Experienced using the Adobe Creative Cloud or Figma Commercially minded - always seeking out opportunities to grow and upsell accounts A confident communicator that is passionate about the client-experience Be ambitious - there are plenty of opportunities for you to grow your career within the agency so you must be driven, ambitious and truly care about your work The Company: They're an ambitious agency that have gained a strong client base across various industries including Charity, eCommerce, FMCG & Financial Services, by proving themselves as a go-to for all things digital. What's in it for you? Salary up to £50,000 - depending on experience. Remote - annual team meet-up Free parking for when you are required to visit the office Employee discount scheme & gym membership Access to EAP Interviews are commencing immediately so apply now to find out more.
May 01, 2024
Full time
Senior Digital Project Manager - £50,000 - Remote I've exclusively partnered with a leading Full Service Digital Agency that is looking for a Senior Digital Project Manager to join their website experience team. The Role: Senior Digital Project Manager As the Senior Digital Project Manager sitting in the team that designs and builds outstanding websites, you will be responsible for the oversight and management of retained and bespoke project work in a client-facing position. You should have experience in successfully managing and delivering multiple projects - web, SEO and/or analytics - concurrently through the full delivery lifecycle in a typical agency fashion. You should expect to manage, give or take, 6 projects/clients at any one time. You will oversee a team of 5 Developers - you will lead morning briefing sessions to set priorities, share tasks, set expectations and be a confident leader that the team can trust and work effectively with. You will also work across departments as part of a full-service web agency team, i.e. SEO, analytics. This role will have a strong client-focus; you should be able to effectively build productive relationships with clients and colleagues and be comfortable leading on pitches for new business, identifying opportunities to up-sell, creating the technical and commercial proposals and whilst maintaining strong communication with clients throughout. Key responsibilities: Managing the day-to-day tasks for a team of developers and designers Creating project briefs with clients by scoping their needs and translating these into project plans Leading on new business pitches, client calls and creating technical & commercial proposals Effectively managing conversion rate optimisation strategies - using CRO tools to analyse and report on experiment performance Testing new website pages/journeys before deployment Delivering monthly reviews for internal and external reporting Required skills & experience: Proven experience as a Digital Project Manager with experience of successfully delivering web/digital projects in an agency setting Proven experience working with platforms, managing developers & working on website projects, SEO or analytics Confident in managing forecasts, budgets, PO's and billing processes Experience with scheduling and project management software such as Trello, Teamwork Waterfall and Agile methodology experience Strong understanding and experience of CRO and A/B Testing best practices Experienced using the Adobe Creative Cloud or Figma Commercially minded - always seeking out opportunities to grow and upsell accounts A confident communicator that is passionate about the client-experience Be ambitious - there are plenty of opportunities for you to grow your career within the agency so you must be driven, ambitious and truly care about your work The Company: They're an ambitious agency that have gained a strong client base across various industries including Charity, eCommerce, FMCG & Financial Services, by proving themselves as a go-to for all things digital. What's in it for you? Salary up to £50,000 - depending on experience. Remote - annual team meet-up Free parking for when you are required to visit the office Employee discount scheme & gym membership Access to EAP Interviews are commencing immediately so apply now to find out more.
A client in the bedding industry is looking for the graphic designer of their dreams. Based in Manchester, they are a rapidly growing business and one of the largest bedding suppliers in the UK. They are expanding their online presence and seeking a talented Graphic Designer to join their marketing team. If you're looking for a design role within a welcoming team where you can make an impact in a dynamic company, make sure you don't sleep on this one! What You'll Be Doing Joining a Design Manager at the organisation, your graphic design experience will be crucial in enhancing the company's eCommerce and marketing presence. Working on imagery for their retail platforms, you'll be working closely with e-com and marketing teams to create visually stunning graphics optimised across channels.Along with product and retail pages, you will also be producing eye-catching promotional materials to help drive conversion and convey brand messaging. Having a keen eye for design, and a keen eye trained on industry trends and developments would be a massive plus, to ensure the organisation is continuously improving their image and their messaging. What Experience They Are Looking For Proficient with Adobe Creative Suite (Photoshop, Illustrator) and relevant design tools. Understanding of layout, typography, and with experience retouching images. Great communication skills, and able to collaborate with cross-functional teams. Attention to detail with the ability to uphold brand integrity across platforms. Portfolio demonstrating a range of digital marketing and e-commerce design work. What You'll Get in Return Following an initial bedding-in period, this role offers hybrid working from a Manchester-based office (2-3 days/week in office). Joining a social and tight-knit team, you will enjoy early Friday finishes, 25 days holiday plus 8 bank holidays, employee discounts, and more. What's Next If this sounds like the role for you, please apply now with your CV and portfolio to be considered for this exciting opportunity.
May 01, 2024
Full time
A client in the bedding industry is looking for the graphic designer of their dreams. Based in Manchester, they are a rapidly growing business and one of the largest bedding suppliers in the UK. They are expanding their online presence and seeking a talented Graphic Designer to join their marketing team. If you're looking for a design role within a welcoming team where you can make an impact in a dynamic company, make sure you don't sleep on this one! What You'll Be Doing Joining a Design Manager at the organisation, your graphic design experience will be crucial in enhancing the company's eCommerce and marketing presence. Working on imagery for their retail platforms, you'll be working closely with e-com and marketing teams to create visually stunning graphics optimised across channels.Along with product and retail pages, you will also be producing eye-catching promotional materials to help drive conversion and convey brand messaging. Having a keen eye for design, and a keen eye trained on industry trends and developments would be a massive plus, to ensure the organisation is continuously improving their image and their messaging. What Experience They Are Looking For Proficient with Adobe Creative Suite (Photoshop, Illustrator) and relevant design tools. Understanding of layout, typography, and with experience retouching images. Great communication skills, and able to collaborate with cross-functional teams. Attention to detail with the ability to uphold brand integrity across platforms. Portfolio demonstrating a range of digital marketing and e-commerce design work. What You'll Get in Return Following an initial bedding-in period, this role offers hybrid working from a Manchester-based office (2-3 days/week in office). Joining a social and tight-knit team, you will enjoy early Friday finishes, 25 days holiday plus 8 bank holidays, employee discounts, and more. What's Next If this sounds like the role for you, please apply now with your CV and portfolio to be considered for this exciting opportunity.