Administrator

  • Get Staffed Online Recruitment Limited
  • Cambridge, Cambridgeshire
  • Apr 18, 2024
Full time Administration

Job Description

Administrator (salary £24,500 to £26,350 depending on experience) is needed to join a well-established asbestos testing provider in Fenstanton.

Don't worry. You don't need to know anything about asbestos to do this role. But. As the current team will tell you, you might just find yourself developing an interest so never say never!

Most importantly, if you have an interest in helping a business to run smoothly and have demonstrable administrative experience and you're up for a challenge, this could be the role for you.

You'll have a high degree of client engagement, booking in surveyor visits over the phone and preparing reports for clients. You'll need computer literacy, excellent telephone manner and lots of accuracy and attention to detail. The role requires lots of interpersonal and organisational skills as well as flexibility in your approach to work.

In this role, you'll be asked to:

  • Support the work of surveyors by making telephone calls to residents to arrange appointments for asbestos surveys and keeping up to date records. Answer residents' questions whenever possible to help them to prepare for the surveyor's visit.
  • Ensure customer satisfaction and that surveys run smoothly and efficiently by contacting surveyors, booking appointments in their diaries and providing them with all the information required to undertake the job such as access details, information about the resident etc.
  • Prepare and send client reports according to an agreed schedule.
  • Help to maintain a reputation for customer service and create an excellent first impression by answering incoming calls, directing calls to the right person & greeting visitors to the office, ensuring they are well looked after.

Training and support will be provided in every aspect of the role and everything you need to know will be made available to you as part of an ongoing training and induction programme.

This is a full-time Monday to Friday role based in the office being part of a close-knit team, exchanging ideas and information as well as supporting each other. If you like being part of a team, this is a great role for you.

In return, the successful Administrator will have the opportunity to grow and develop their overall skills within a busy team, receiving a competitive salary and opportunities for training and progression.

Note that this is a relatively rural location so a driving licence and access to your own transport would be an advantage!

If you are interested in this role and feel you meet the requirements above, please apply today, our client is keen to meet you!