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Job title: People Partner Department: People Team Location: Halifax Hours: 37.5 per week We're looking for a People Partner to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies. Great career development opportunities - grow with us. About the role Supporting people managers to lead their teams, including recruitment, talent, employee relations, engagement and organisational design initiatives. Key responsibilities Collaborate with people managers to understand their objectives and related people needs, guiding and coaching where needed Share and interrogate people data and insights with people managers to identify issues and inform decision-making Own the employee relations caseload, guiding and advising people managers on all cases and escalating where necessary to ensure that risks are minimised, and appropriate outcomes reached Ensure all roles have clear job descriptions and are evaluated in line with the Group career map Own the people manager toolkits, continually updating and creating policies and guidance as needed Identify development needs and create upskilling and training sessions to deliver to people managers where required Support performance and pay review processes, helping people managers to make robust, data driven decisions Support people managers to recruit, facilitating attraction and recruitment activity, ensuring all areas are fully resourced and ongoing recruitment is managed appropriately Lead high volume recruitment campaigns and take a key role in attending attraction events such as careers fairs, and apprentice and training provider events Support people managers with the Group engagement survey, driving completion rates, exploring results, and implementing and tracking local action plans Support the delivery of Group People Plan activities / change initiatives Support the development of People Administrators and Apprentices as needed, coaching and task managing where required Act as an ambassador for the Group Values, ensuring that the values are embedded in every stage of the team member journey Skills and experience Excellent knowledge of UK employment legislation and HR best practice Experience of working closely with people managers to drive results Experience of supporting change initiatives Experience of implementing HR solutions CIPD Level 5 qualified/working towards (or equivalent experience) Ability to influence people managers Strong relationship building/client management skills Ability to work confidentially with sensitive information Ability to solve complex problems based on the analysis of multiple sources of information Strong verbal and written communication skills Strong IT skills, including systems and Excel data analysis and presentation Strong coaching skills Project management skills Benefits 33 days holiday (including bank holidays) Personal health cash plan - claim back the cost of things like dentist and optical check ups Enhanced maternity / paternity / adoption / shared parental pay Life assurance: three times basic salary Free breakfasts and fruit Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team-player. Win together, learn together, respect each other.

Job Description: Job Description Leonardo UK is seeking a proven, experienced Principal Consultant to join the Cyber & Security Solutions Division team. This role is focused on supporting the delivery of security aspects to the company's core products and to external stakeholders. This requires co-ordination with engineering teams and delivery of all facets of cyber and information security related to the delivery across the engineering lifecycle - from requirements all the way through to in-service support and maintenance. This is an exciting opportunity to be part of significant programmes, during which you will ensure that products meet the highest standards, in accordance with customer's requirements and risk appetite. You will be supported in this role as part of a larger team of consultants, engineers and product domain specialists. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. Talk to us to find out more. Key Responsibility Areas Leading a team or operating independently to meet all aspects of the cyber and information security delivery across an engineering lifecycle. Interpreting customer requirements into actionable security management plans, statements of work, and activities to be delivered across the lifecycle. Become the lead security subject matter expert for the product being delivered. Oversight and delivery of associated statements of work and artefacts to time, cost and quality constraints. Identification, management and escalation of technical and delivery risks and issues. Management of the customer relationships for the cyber and information security workstream, both internal and external. Line management and mentoring of consultants within your team as required. Skills, Qualifications, Knowledge & Experience Required In addition to a passion for cyber and information security, you really must have: Skills Ability to work independently without supervision and be able make sound decisions based on information available. Excellent written and verbal communication skills at all levels. Both internally and with customers, Core consulting skills - building client relations; adaptability to changing schedules; reliability and quality of task delivery; flexibility in working hours and locations; team player. A degree and/or MSc. in an engineering discipline and/or cyber security discipline, OR equivalent recognised professional cyber security certification. Knowledge and Demonstratable Experience 5+ Years delivery experience in a Cyber/Engineering Role. Leading delivery of MOD accreditation and secure by design processes (ISN2023/09), associated policies and practices across the lifecycle. Experience in the application of standards including NIST Special Publications (e.g. SP 800-30, 37 & 53). Application of Defence standards including Defstan 05-138 & Defstan 05-139. Experience managing risks and services in accordance with customer, regulatory and legislative expectations. Working outside of traditional enterprise IT scenarios extending to proprietary and open-source software, firmware and electronic hardware. Developing, evaluating and analysing design constraints, and detailed system and security designs as they pertain to the cyber domain. Decomposing cyber and security requirements down to the system control level. Conducting cyber and information security risk assessment activities including threat modelling, vulnerability analysis and analysis of mitigations. Scoping and managing security verification & validation activities and remedial action plans. Coordinating with product engineers, system architects, and developers to provide oversight and guidance in the development of robust solutions, including advising on suitable product or platform lockdown and configurations. It would be nice if you had: Excellent understanding of the engineering lifecycle and key gate review activities. Knowledge of current Cryptographic technologies,Key ManagementSystems & practicalCOMSECimplementations in line with MOD / NCSC standards. Knowledge or experience of Cyber Security & Airworthiness (RCTA-DO-326A/B, 355A & 356A). Security Clearance You must be eligible for full security clearance. For more information and guidance please visit : Life at Leonardo With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Flexible Working: Flexible hours with hybrid working options. Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance) Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year Pension: Award winning pension scheme (up to 15% employer contribution) Wellbeing:Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers) Lifestyle:Discounted Gym membership, Cycle to work scheme Training: Free access to more than 4000 online courses via Coursera Referral Incentive: You can earn a reward for successfully referring a friend or family member Bonus: Scheme in place for all employees at management level and below For a full list of our Company benefits please visit our website. Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 8,000 are based at 8 sites throughout the UK. The Leonardo Cyber & Security Division (CSD) is one of the three divisions in Leonardo UK. CSD is a pivotal innovator, helping customers deliver and secure their digital transformation. CSD is at the forefront of supplying technology and services for both civil and defence markets, in the UK and around the world, to enhance the capabilities of its customers. This role is within our Cyber Consulting Practice, which is part of CSD. Leonardo's Cyber Consulting practice works across a diverse array of sectors including Defence, Telecommunications, Energy and Finance to help secure national infrastructure and commerce in the UK and beyond. Our Practice is certified by the UK National Cyber Security Centre (NCSC) in the provision of advice and guidance to our customers. At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people's full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection. This is a great opportunity to bring your talents and form an integral part of Leonardo's future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us. Primary Location: GB - Edinburgh Additional Locations: GB - Newcastle Contract Type: Permanent Hybrid Working: Hybrid

Synergy Solutions International Limited is a London-based consultancy providing IT expertise and SaaS solutions. We aim to deliver affordable and efficient software services to a range of clients, from start-ups to large firms. As part of our growth, we are expanding our team. We are seeking a full-time Software Development Engineer responsible for applying software engineering principles to design, develop, test, and maintain applications and services, meeting business and technical goals within budget and timelines. Software Engineer Responsibilities Modify device drivers to support the surprise removal of adapters across operating systems. Port new Windows releases to run on the latest hardware. Investigate QA and field-reported bugs and develop fixes. Learn new skills to help the team deliver value to customers. Experience in OS debugging and analyzing system crashes using WinDbg. Use source control and bug tracking tools such as Git, Subversion, and Jira. Understand software testing concepts, bug lifecycle, and test estimation techniques. Work effectively in an Agile environment. Exhibit critical thinking and analytical skills to prioritize bugs and tasks, and communicate effectively with team members and clients. Utilize tools like MS Visual Studio, WinDbg, and Windows Driver Kit. Qualifications and Skills Experience with Agile methodologies. Experience with test-driven development. Knowledge of the software delivery lifecycle and bug lifecycle. Ability to translate product and business requirements into technical solutions. Support, modify, and review code developed by other teams. Job details: Type: Full-time Schedule: Monday to Friday Education: Bachelor's degree (required) Experience: 3 years in software development (required) Discuss your project with our team today Copyright 2021, All rights reserved Synergy Solutions International Limited

The Company We are working with a global, leading law firm seeking a Marketing Executive to join their Marketing team in London. This role offers an excellent opportunity for a hands-on marketer with a genuine interest in events and webinars to develop innovative strategies to attract and engage high-revenue clients. The successful candidate will report to the Events Manager . The Responsibilities: Maintain and troubleshoot the firm's webinar platform to ensure an optimized experience for virtual and hybrid events. Review engagement and performance metrics to enhance marketing strategies. Assist with end-to-end event planning, including sourcing and negotiating vendors. Collaborate with the Events Manager and internal stakeholders to ensure successful events and webinars. Build and maintain strong internal and external client relationships, managing client responses effectively. The Candidate: Experience or strong interest in events and webinars. Strong organizational and project management skills. Ability to work under pressure and meet tight deadlines. Please note : Due to sector-specific requirements, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm , or a high-profile relevant Association or Agency will be considered. We regret that applications outside these areas will not be accepted. Blue Legal offers services as an employment agency for permanent roles and as an employment business for temporary roles. For more positions, visit our website at or follow us on Twitter for the latest roles in professional The Recruitment Process - How to Get it Right! Recruitment costs and timelines vary depending on the process adopted. It's essential to understand how to maximize the value of your recruitment specialists. We provide executive recruitment, search, and career coaching for legal professionals, as well as business development, marketing, events, PR, and communications support. Contact Details London : New York : Contact details missing

London, United Kingdom Posted on 21/04/2025 Job Description Coreloops is a modern financial management system, powered by AI, that helps construction contractors to automate cost tracking and get real-time insights on project spend. Coreloops automates hours of manual cost reconciliation so project teams can flag overspend earlier and see which cost categories are reducing their project profitability. About our product & engineering team We are passionate about delivering products that 10x the experience of our users compared to their process today. Legacy industries like construction are typically forgotten when it comes to user experience. With every task or workflow we build into our application, we first think: How can we make this 10x better? How can we reduce the time this task takes by more than 50%? This ambitious outlook means we take the feedback and insights we receive from our users very seriously. We build to delight them and change the way they work forever. About the Role We are seeking an experienced software engineer to join our growing product team. You'll lead the build of V1.0. After a successful launch of our MVP last year, we are using our learnings to improve the User Experience for our growing customer base. Collaborate with the founder to define project goals, scope, and technical requirements, ensuring alignment with customer needs. Explore how we can use AI model improvements to streamline our customers' day-to-day operations. Provide technical guidance, architectural expertise, and code reviews to maintain a robust and maintainable codebase. Requirements Experience working in startups or early-stage companies and building new platforms from scratch. Passionate about writing code that solves problems for customers. A strong sense of the need to balance speed with code quality. Experience building on AI models such as Vertex AI, OpenAI, or Llama (not required). Experience building integrations either via an IPaaS or directly, ideally with accounting & project management tools. We recognize that you may feel that you need to meet 100% of the job criteria to apply. Please note that this is only a guide. If you don't tick every box, it's okay too because it means you have room to learn and develop your career with us. Equity and ownership in the business. Hybrid working - 1 day in the office every two weeks.

Account Director - Planning, TUI Overview of role We are seeking a talented Communications Planning Account Director to join the TUI Main brand account. You will lead daily operations on exciting campaigns, working alongside senior leadership to develop industry-leading media strategies based on insights, audience behaviors, and effectiveness. TUI aims to activate breakthrough media through culture, context, and experiences to attract new travel consumers. A strong understanding of all media channels, including digital, is essential. Reporting of the role You will report to the Senior Associate Director. 3 best things about the job The team: Join a talented, award-winning team of planners who value new perspectives. The work: Engage in diverse and exciting media planning daily, with opportunities to learn and grow. The clients: Collaborate with passionate clients who see us as partners in pushing media boundaries. Who are you? We seek a dynamic Account Director with proven media planning leadership, strategic thinking, and excellent client engagement skills. You should be inquisitive, dedicated to professional growth, thrive under pressure, and bring positive energy to the team. Responsibilities of the role Lead strategic responses that excite clients, including crafting communication roles and media implications. Build strong client relationships using insights to inform campaign strategies and confidently present responses. Innovate and inspire clients by owning the overall plan and ensuring updates are accurately reflected. Ensure KPIs are SMART across business, marketing, and communication objectives, and clearly displayed in responses. Collaborate with data, tech, and analytics teams to develop campaign strategies aligned with learning agendas. Support and develop future talent through mentorship. Be the first escalation point for finance queries and provide accurate client forecasts. Participate actively in new business initiatives, including insight gathering and pitches. Identify new revenue streams to grow the account and business. About EssenceMediacom We are a global agency leading with breakthrough thinking, driving explosive growth for brands through innovative media strategies. Our network of influencers and diverse teams challenge conventions and promote inclusivity, sustainability, and diversity. We focus on creating a supportive culture that fosters career growth, idea exchange, and collaboration in a hyperconnected world. We support flexible working arrangements; discussions are welcomed.

Job Overview The Ecosystem Architecture Team shapes how Arm's latest technologies succeed in the hands of software developers and end-users. Our mission is to deeply understand Arm's newest innovations and guide the actions Arm must take to make them impactful. This is a unique chance to join a small, experienced team that spans Arm's full technology portfolio-IoT, Automotive, Server, PC, and Mobile. By influencing Arm's ecosystem strategies, you'll have an extraordinary impact on the markets that we serve. Expect a mix of technical deep-dives, prototyping, business alignment, and leading workgroups to consensus. Some international travel is anticipated. The role reports to Arm's Fellow of AI & Developer Platforms. As a senior position, we require substantial technical experience, including leadership roles in software or semiconductors. Responsibilities You'll dive into new Arm technologies to understand their function and market fit-but that's just the beginning. You'll collaborate across Arm to explore how we can best serve developers and users. That means understanding our customers and articulating the partnerships, software, and education needed for success. You'll then work with Arm's engineering teams, translating these needs into action and driving software and partnership development. Required Skills and Experience Proven ability to lead cross-functional workgroups, energise teams, and guide discussions to clear decisions. Strong presentation and writing skills to communicate insights to leadership and engineers. Technical credibility, with hands-on experience in software development tools and methods across multiple industries (e.g., Mobile, Gaming, IoT, Cloud). 'Nice to have' Skills and Experience Experience with generative AI tools, which are a key part of our prototyping and analysis workflows. Deep, specialised knowledge in a domain that differentiates you within Arm. Familiarity with low-level technology, especially Arm CPU or GPU architectures. In Return In return, you'll craft the success of Arm's most sophisticated technologies across diverse markets by guiding ecosystem strategy and developer enablement. You'll collaborate with senior leaders and technical teams to drive real-world impact through prototyping, partnerships, and multi-functional leadership. This is a rare opportunity to influence how pioneering innovations are adopted globally. Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Exhibition Sales Manager - leading global events business (Twickenham) Job Sector Contract Type Permanent Location Up to £32k basic plus uncapped commission Job Reference Media IQ - Exh10391 Do you have event sales experience? Want to work for a leading (and fast growing) global events business? Can you commute to Twickenham each day? If so, please read on. The Company A global events business which believes in aprofessional, fun and rewarding culture. They provide excellent training and development the opportunities to take on more responsibility as you progress your career are extremely strong. They organise business and consumer exhibitions across the globe and are growing extremely quickly (both organically andviaacquisition). The role of Exhibition Sales Manager As Exhibition Sales Manager you will be selling exhibition and sponsorship opportunities across a portfolio of business to business exhibitionscovering the globe. They are highly respected events serving different areas of the manufacturing industry and you will be selling both face to face and over the phone. Whilst you will be a sales person first and foremost you will have a strategic input into the direction and development of your exhibitions.You will be selling to new and existing businesses and will also experience international travel. Requirements for this Exhibition Sales Manager role Media sales or event sales experience (other professional sales experience would be considered as would a recruitment consultancy background) Confident, outgoing and ambitious High level of articulation Stable career history If you think that you could be the Exhibition Sales Manager that our client is looking for, please get in touch.

Operational Business Partner page is loaded Operational Business Partner Apply locations Royston - UK Cambridge - UK Enfield - UK time type Full time posted on Posted 9 Days Ago job requisition id R-013296 Job title: Operational Business Partner Location: Royston World-changing careers, enabled by Johnson Matthey. With over 200 years of history, join us and help accelerate the transition to net zero. As Operational Business Partner, you'll support JM's mission in sustainable technology by leading procurement at the site and across key procure-to-pay (P2P) activities across your region. You'll ensure compliance with global procurement policies, manage supplier performance, and serve as the link between global strategy and local business needs. In this role, you'll be responsible for all procurement of goods and services at the site, drive process excellence and policy adherence, foster collaboration, and support continuous improvement to help deliver impactful, sustainable outcomes. The role: As an Operational Business Partner, you will help drive our goals by: • Act as primary contact to local stakeholders for their demands around end-to-end procurement of goods and services and identify opportunities for improvement. • Understand local site business requirements and advise on available solutions and applicable processes to best fulfil them, representing those requirements to the Procurement organization. • Act as liaison between site(s), suppliers and procurement category/supplier managers for supplier performance management and reviews. • Support local implementation of supplier agreements in line with savings strategies, including steering spend pro-actively to JM preferred or approved vendors. • Drive locally effective, efficient and compliant utilisation of Coupa, and other global tools, processes and platforms e.g. SAP, embedded into procurement operating model. • Collaborate with other Procurement team members, across geographies, categories and businesses to identify process and system gaps - with local visibility and impact. Key skills that will help you succeed in this role: • Vocational education relevant to procurement or a related field. • Proven experience in sourcing, procurement operations, and Procure-to-Pay (P2P) processes. • Strong knowledge of procurement best practices, sourcing strategies, contract negotiation and management and category management activities. • Ability to work effectively across diverse cultures and geographies, managing stakeholders and teams remotely across different time zones. • Experience operating in complex environments of similar size and scale • Full proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook) • Familiarity with P2P systems, ERP platforms, e-procurement tools, and workflow technologies. • Proficiency in procurement systems (e.g., SAP, Coupa is a plus) and Microsoft Office. • A proactive self-starter who communicates clearly, responds quickly, and brings solutions-in a fast-paced environment. Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: • Retirement savings • Share plans • Saving accounts • House saving funds • Life and disability insurance • Commuter allowances and loans • Medical plans / health assessments • Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. Similar Jobs (1) Operational Business Partner locations Enfield - UK time type Full time posted on Posted 9 Days Ago If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday ( ) We are committed to ensuring our recruitment process is inclusive and accessible to all. If you need support with your application email . For further information on diversity, inclusion and belonging at JM click here to find out more. Are you passionate about sustainable technology solutions, transforming energy, and reducing carbon emissions? At Johnson Matthey, our world-changing careers empower talented individuals to collaborate on impactful projects aimed at decarbonising modern life. Join us in catalysing the net-zero transition for a cleaner, brighter future.

Regulatory Solicitor (Healthcare), 5+ Years PQE, Cardiff, £60,000+ (DOE) - A new opportunity for an experienced Regulatory Solicitor to join this specialist team. This is an exciting opportunity for someone who thrives on responsibility, enjoys variety in their work, and is eager to play a key role in both case handling and business development. JOB REF:0110. THE ROLE: • You will manage your own caseload with minimal supervision and contribute to the wider success of the team. • Take responsibility for a varied caseload of regulatory matters • Maintain up-to-date and accurate case management records • Support business development initiatives including training sessions and networking • Assist senior lawyers and supervising junior team members where appropriate SKILLS REQUIRED: • Applications sought from Regulatory Solicitors with a minimum of 5 Years PQE • A solid understanding of how healthcare regulators operate • Advocacy experience, ideally in tribunal or disciplinary hearings • A genuine interest in developing further expertise in regulatory law • Exceptional communication, organisational and analytical skills • Ability to work both independently and as part of a collaborative team ON OFFER: • Competitive remuneration package • A supportive environment where your contribution is valued, and your growth is nurtured. To apply or to register your interest, please contact Penny Trotman on or email with your CV, or simply call for a confidential discussion eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary level purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates, whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any other characteristics protected by law in the jurisdictions in which we operate

About the role Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You'll work proactively with a key set of customer accounts with a focus on ensuring that the customer is gaining their desired business outcomes. By operating as a trusted advisor and primary contact point, you'll be responsible for the end-to-end customer experience and overall success of the relationship. You'll represent the Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty. You'll report to the Customer Success Lead in the Customer Success team and work alongside our customer facing teams. This is a fully remote role, but there will be some travel required to our Peterborough offices. Key responsibilities include: Proactive outreach and regular meetings with your customers. Ensuring fantastic relationships across your nominated customer accounts. Developing a wider range of stakeholder relationships within the customer accounts you are responsible for. Leading Quarterly Business Reviews focused on Business Outcomes and Value. Being the Voice of the Customer to represent customer sentiment and ensuring internal alignment in delivery business value and objectives. Improving product adoption through identification of gaps, discussion, coaching and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Zellis. Creating and driving Success Plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving fantastic service from Zellis. Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up. Skills & experience A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level. Effective stakeholder management, both internal and external. Highly organised with the ability to own and control a customer account. A results-driven individual who is commercially astute. The ability to have business-based discussions focused on business value. Strong presentation skills and the ability to present to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. The ability to improve product adoption through identification of gaps, discussion, coaching and ensuring the right collateral is provided to the customer. The ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.