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Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. This role forms part of Corporate Technology operating with the Project Office and be responsible for managing teams of on shore and off shore technologists servicing the long term change programme across the Finance portfolio covering accounting, general ledger and financial reporting requirements across the MUFG Bank EMEA and MUS Securities International region. NUMBER OF DIRECT REPORTS Approx. 20 direct reports Team leader on Finance Technology projects, working across multiple projects leading both on shore and off shore managed service consultants. MAIN PURPOSE OF THE ROLE The Finance Technology Project Lead will serve as a technology delivery partner for the Finance division within MUFG Bank EMEA, MUFG Securities, Mitsubishi Bank Europe divisions. This critical role involves leading strategy, design, and execution of major accounting and financial reporting technology initiatives, ensuring successful implementation, robust controls, and alignment with global and local requirements (UK/Japanese regulatory mandates). The successful candidate will navigate complex global stakeholder environments, partnering with Finance, Technology and several other groups across the MUFG network. KEY RESPONSIBILITIES 1. Project Strategy and Delivery Define, plan, and execute technology projects related to General Ledger (GL), Accounts Payable/Receivable, Fixed Assets, Financial Control, Tax, Financial Planning, Purchasing & Procurement, ESG and other regulatory reporting obligations (e.g. COREP, FINREP, NSFR). Collaborate with Finance stakeholders and IT leadership to define and maintain the Accounting Technology roadmap, prioritizing initiatives based on business value, risk reduction, and regulatory deadlines. Apply structured project management methodologies (Agile/Scrum or Waterfall where appropriate) to ensure delivery is on time, within budget, and meets specified functional and non functional requirements. 2. Stakeholder and Relationship Management Act as the dedicated interface between the Finance Department (CFO, Financial Control, Tax, Treasury) and the core IT delivery teams. Translate complex financial requirements into clear technical specifications. Build and maintain effective working relationships with project team members and decision makers underpinned with MUFG values such as innovate & simplify, people focussed, listen up speak up, client centric and own & execute. Oversee relationships and delivery quality for third party software vendors and implementation partners utilized for Finance systems. 3. Technical Leadership and Architecture Guide the architecture and design of new or enhanced accounting solutions, ensuring scalability, stability, and control integrity (SOX compliance awareness). Focus on the quality and lineage of financial data flows, from trade capture systems through to the General Ledger and reporting layers. Experience with cloud based financial platforms (e.g, OCI, Azure) and data analytics tools (e.g., OTBI, Power BI) for finance reporting. Work closely with Business Analysts and SME's and perform thorough review of Business Requirements. Produce high quality documentation such as Technical Designs understanding functional, logical and physical architecture. Be comfortable with detail, helping to document or review specifications, operational readiness plans, test strategies, security questionnaires etc. 4. Risk and Compliance Ensure all new and existing accounting technology solutions adhere strictly to internal risk frameworks, operational security policies, and external financial regulations (e.g., SoX, Basel 3, PRA/FSCS requirements). Maintain security and data privacy controls and embed this in key design decisions. Understand concepts such as privileged accounts, password vaults, encryption standards etc. Design solutions with a risk based approach and ensuring robust financial controls are factored into new or changing IT or business landscape. Lead technology remediation efforts identified by internal audit or compliance functions related to financial data and systems. REQUIRED SKILLS AND EXPERIENCE Financial Services Expertise: Minimum 8 years of experience in IT project delivery, with at least 4 years focused specifically on Finance or Accounting Technology within an Investment Bank or major Financial Services institution. Financial Operations: Have a practical understanding on how P&L and Balance Sheet are produced. The typical activities Finance perform around month end and how the month end close process concludes. Accounting System Knowledge: Deep functional and technical knowledge of core accounting systems, including a modern General Ledger (e.g., Oracle, SAP, Workday) or similar industry specific GL platforms. Have experience with banking accounting products such as OFSAA, Aptitude, Financial Accounting Hub solutions. Project Leadership: Proven track record of successfully leading and delivering complex, cross functional technical delivery on projects with significant investment budgets in a regulated environment. Communication & Cultural Acumen: Exceptional communication and presentation skills. Demonstrated experience working effectively within a global organization, specifically exhibiting strong cultural sensitivity and proficiency in engaging with senior leadership, Japanese management and technical teams. Technical Proficiency: Deep understanding of system integration patterns (Flat Files, APIs, MQ messaging), data warehousing & reporting concepts, along with SDLC tooling. A professional certification (e.g., PMP, Prince2, or Agile Scrum Master) is highly desirable. DESIRABLE QUALIFICATIONS Accounting experience desirable although not essential. Conceptual understanding of IFRS 9, IFRS 17, and accounting standards (such as IFRS, UK GAAP, J GAAP) also desirable. WORK EXPERIENCE Proven track record of leading technology teams into successful project delivery with an exceptional understanding of PDLC and the key stages/phases of a project along Must have a good understanding of technology used in Finance and experience working with key financial functions such as management of a General Ledger, Financial reporting (balance sheet, P&L, Income statement), revenue and expense management, reconciliation and controls. Have worked for a large global organisation with multiple entities, multiple currencies, multiple reporting calendars, within a project function and understand the importance of working towards project milestones Be familiar with presenting at Architectural Review Boards, ensuring detailed IT solutions can be expressed in a summarised, simplified way which focusses on key architecture points. Possess vertical within the financial services sector and have a broad understanding of the wider finance industry and economy, showing an appreciation of regulations such as BCBS239, eInvoicing, Basel 3.1 etc. A robust understanding of Finance's accounting reporting requirements including month end reporting on trial balance, tax filings, balance sheet disclosures plus year end P&L management Detailed understanding of reporting and data warehouses including industry standard practices around Business Intelligence solutions for Finance Experience in managing teams, developing & nurturing talent Strong track record of building effective partnerships with peers. SKILLS AND EXPERIENCE Functional / Technical Competencies: Understanding of key accounting functions and how modern Technology platforms provides services to underpin those functions. How cloud and AI based solutions can be incorporated into integration tools, application software, databases, ETL processes, scheduling and orchestration Expert understanding of accounting concepts and principals such as double entry accounting, trial balance, financial statements, month end reporting, adjustments and reversals, debtors/creditors, profit and loss, income statement, depreciation methods, bank statement reconciliations, attestations Excellent understanding of a General Ledger and how it used across a large complex enterprise, including global organisation structures , chart of accounts, multi GAAP environments including local GAAP and IFRS, balance revaluation, adjustments processing, foreign currency translations and FX management, translations, cross validation security rules, inter company accounting and eliminations, group wide consolidation etc. Knowledge of core financial sub ledgers such as invoice and payments, workflow approval rules, payment formats and bank integration, procure to pay workflow processes, corporate expense credit card integration . click apply for full job details

Customer Success Manager page is loaded Customer Success Managerlocations: London Cannon Street: Cambridge, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R011500 AVEVA is creating software trusted by over 90% of leading industrial companies. Position: Customer Success Manager Location: London or Cambridge, UK The Job In this role, you will have the opportunity to make a significant impact for AVEVA's customers, including Fortune 100 companies, while simultaneously building upon your existing skillsets. We are looking for energetic, creative, confident, and well-organized individuals to help our customers and AVEVA succeed together through proactive customer engagements and joint experiences that deliver value for both parties. Customer Success Managers are the customer's primary contact to help them realize more proven value faster by achieving their business goals by leveraging AVEVA technology. They accelerate the customer's time-to-value in their use of our tools and foster higher levels of adoption and deployment leading to greater ROI and customer satisfaction. CSMs manage various accounts by creating success plans and executing adoption against them. They regularly check-in with the customer, understand the customer's industry, business, and goals. They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs in an efficient and frictionless manner. They help the customer optimize the utilization of their existing and available products to ensure best practice adoption. They work in tandem with the Account Manager and hand off qualified opportunities for expansion. They act as the customer advocate internally to ensure timely and positive outcomes. They collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer empowerment. Responsibilities: Manage a portfolio of customer accounts through proactive engagements Build and maintain strong customer relationships, becoming a trusted partner and consultant Understand the customer's goals, initiatives, products, and the value that they realize from AVEVA's software, services, and the overall relationship Drive the success of our customers by greater adoption of the AVEVA technology and uncover possible expansion opportunities within the existing install base Service customer needs in an efficient and seamless manner Drive improvements in AVEVA processes and policies, helping to move toward greater automation, self-service, and customer empowerment part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set. The Customer Success Manager will focus on five key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers. Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the 'Services' budget, and request, quote, coordinate AVEVA Services and Resources Adoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.) Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts Skills & Qualifications Strong communication and presentation skills Experience in effectively leading staff of different roles and levels Ability to travel globally to customer sites and AVEVA offices, estimated 10-20% Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with a keen sense of prioritization Strong relationship management and organizational skills Experience with project and program management methodology and techniques Strong presentation skills on AVEVA core technologies, business initiatives and services 'Out-of-the-box' thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations Ability to think strategically, as well as tactically Strong technical understanding of at least one AVEVA solution. Good understanding about the AVEVA portfolio and use cases. English native speaker; additional language proficiency a plus Preferred 2-5 years of qualifying experience within the process manufacturing and/or services industry Preferred 2-5 years of AVEVA software products working knowledge and/or similar products 3+ years of experience in a Customer Success Management Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Strong understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near term and long term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community building events About the team Customer Success Management is critical to our short term and long term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

About the Role We are looking for somebody with a marketing analytics background to take on an exciting role with fifty-five as a Senior Digital Media Consultant in our London-based consulting team. This is a varied role which spans across digital strategy, media advisory website architecture, UX analysis and business insights. Working as part of a small, collaborative team, you will play a key role in delivering fifty-five's data led projects to multiple, big brand clients across industries such as luxury, automotive, retail and beauty. These projects will be driven by client objectives relating to data collection, customer acquisition, onsite conversion optimisation and media mix optimisation. During these projects, you will contribute to promoting a customer centric vision of digital marketing, based on the systematic and methodical use of data to support decisions. You will report to a Project Lead and work alongside other Consultants, Tracking Specialists, Cloud Engineers and Innovation Experts. You will contribute to the creation, monitoring and execution of a project plan. Examples of the project work you will be leading within the first year of your role, include but are not limited to; the evaluation of the integrity of our clients' tracking set up for marketing & customer analytics, advanced media measurement, adtech implementation & activation, performance marketing dashboarding and audience frameworks alongside platform specialist support. You will be responsible for the content, the format and the overall quality of the outputs delivered to the client, and for monitoring their operational and technical implementation where required. Based on your media expertise and knowledge of your clients' needs, you will collaborate with all our teams to develop fifty five's offer, both in terms of marketing and in terms of technical and operational delivery. About the Company Part of the Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York and Shanghai, fifty-five is a certified Google Partner company and was named by Deloitte as one of the fastest growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise. Responsibilities Within your first year at fifty-five, you will be responsible for the following: Delivering high quality outcomes for a variety of projects in the Ad Tech and Web Analytics space, working in a client facing position, supported by a team of technical specialists Meeting client requirements within the agreed deadlines, keeping track of the required tasks for each project and liaising with the relevant owners internally and externally; foreseeing and escalating issues / risks as appropriate Developing a sharp, operational expertise about web analytics and media buy topics Occasional travel possible, within the UK or abroad Progressing in your journey at fifty-five, you will be given the opportunity to grow in your role through first hand exposure to multiple disciplines and, if interested, you might be selected to take a specialist path. Relevant Experience Educated to degree level 3+ years experience in activation of marketing campaigns (Paid Search/ Programmatic Display/ Paid Social) across both Brand and Performance strategies Hands on experience working directly with various advertising technologies (DV360, Google Ads, Campaign Manager, Search Ads 360, Meta Ads Manager etc) Experience working with clients across multiple markets and/or brands is preferable Knowledge and track record of creating/ deploying cross channel strategies, activating media tests and audience led marketing programmes Preferably leveraging Google analytics for advanced reporting and working knowledge of media measurement (Attraction, MMM, Incrementality) Knowledge of coding language or modelling tools relevant to data manipulation (e.g. BigQuery, SQL, R, Python, MatLab, Stata) Knowledge of dashboarding solutions (e.g. Power BI, Looker, Tableau) Proven track record of working within cross functional / cross platform digital projects with large groups of stakeholders and project team members Analytical mindset, keen to apply data to challenges Detail oriented, proactive and self motivated, good organisation is paramount Curious and eager to learn, able to challenge and recommend solutions to problems Flexible, versatile and works well under pressure Collaborative, works well in a team, understands that the sum of our parts is better than the individual Strong interest in new marketing technologies & the digital industry Interest in working in a small, growing team Have the right to work in UK If this sounds like you, please get in touch! We look forward to meeting you. Benefits Being part of a multicultural, dynamic and fast growing team Continuous (and certified) training on the digital ecosystem and technologies (initial training for all new employees, followed by recurring training sessions) Phone allowance Private medical coverage through AXA Transport for London travel card allowance - covering 50% of zone 1 2 allowance The flexibility to work remotely for part of the week 25 days holiday per year, in addition to UK bank and public holidays Company pension plan Company-sponsored sporting and social activities Cyclescheme

About the Role We are looking for somebody with a marketing analytics background to take on an exciting role with fifty-five as a Senior Digital Media Consultant in our London-based consulting team. This is a varied role which spans across digital strategy, media advisory website architecture, UX analysis and business insights. Working as part of a small, collaborative team, you will play a key role in delivering fifty-five's data led projects to multiple, big brand clients across industries such as luxury, automotive, retail and beauty. These projects will be driven by client objectives relating to data collection, customer acquisition, onsite conversion optimisation and media mix optimisation. During these projects, you will contribute to promoting a customer centric vision of digital marketing, based on the systematic and methodical use of data to support decisions. You will report to a Project Lead and work alongside other Consultants, Tracking Specialists, Cloud Engineers and Innovation Experts. You will contribute to the creation, monitoring and execution of a project plan. Examples of the project work you will be leading within the first year of your role, include but are not limited to; the evaluation of the integrity of our clients' tracking set up for marketing & customer analytics, advanced media measurement, adtech implementation & activation, performance marketing dashboarding and audience frameworks alongside platform specialist support. You will be responsible for the content, the format and the overall quality of the outputs delivered to the client, and for monitoring their operational and technical implementation where required. Based on your media expertise and knowledge of your clients' needs, you will collaborate with all our teams to develop fifty five's offer, both in terms of marketing and in terms of technical and operational delivery. About the Company Part of the Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York and Shanghai, fifty-five is a certified Google Partner company and was named by Deloitte as one of the fastest growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise. Responsibilities Within your first year at fifty-five, you will be responsible for the following: Delivering high quality outcomes for a variety of projects in the Ad Tech and Web Analytics space, working in a client facing position, supported by a team of technical specialists Meeting client requirements within the agreed deadlines, keeping track of the required tasks for each project and liaising with the relevant owners internally and externally; foreseeing and escalating issues / risks as appropriate Developing a sharp, operational expertise about web analytics and media buy topics Occasional travel possible, within the UK or abroad Progressing in your journey at fifty-five, you will be given the opportunity to grow in your role through first hand exposure to multiple disciplines and, if interested, you might be selected to take a specialist path. Relevant Experience Educated to degree level 3+ years experience in activation of marketing campaigns (Paid Search/ Programmatic Display/ Paid Social) across both Brand and Performance strategies Hands on experience working directly with various advertising technologies (DV360, Google Ads, Campaign Manager, Search Ads 360, Meta Ads Manager etc) Experience working with clients across multiple markets and/or brands is preferable Knowledge and track record of creating/ deploying cross channel strategies, activating media tests and audience led marketing programmes Preferably leveraging Google analytics for advanced reporting and working knowledge of media measurement (Attraction, MMM, Incrementality) Knowledge of coding language or modelling tools relevant to data manipulation (e.g. BigQuery, SQL, R, Python, MatLab, Stata) Knowledge of dashboarding solutions (e.g. Power BI, Looker, Tableau) Proven track record of working within cross functional / cross platform digital projects with large groups of stakeholders and project team members Analytical mindset, keen to apply data to challenges Detail oriented, proactive and self motivated, good organisation is paramount Curious and eager to learn, able to challenge and recommend solutions to problems Flexible, versatile and works well under pressure Collaborative, works well in a team, understands that the sum of our parts is better than the individual Strong interest in new marketing technologies & the digital industry Interest in working in a small, growing team Have the right to work in UK If this sounds like you, please get in touch! We look forward to meeting you. Benefits Being part of a multicultural, dynamic and fast growing team Continuous (and certified) training on the digital ecosystem and technologies (initial training for all new employees, followed by recurring training sessions) Phone allowance Private medical coverage through AXA Transport for London travel card allowance - covering 50% of zone 1 2 allowance The flexibility to work remotely for part of the week 25 days holiday per year, in addition to UK bank and public holidays Company pension plan Company-sponsored sporting and social activities Cyclescheme

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Summary You are customer-focused, experienced at managing and growing customer accounts. You have strategic conversations focused on KPIs and success criteria to drive value and secure renewal. You are comfortable in renewal conversations including financial terms with a history of meeting renewal and expansion targets. You naturally possess a high level of empathy and pay close attention to the needs of customers, helping them define and measure the value of the implemented solution. You can identify and mitigate risk as well as pull teams together to solve escalations. You have a high standard for excellence and feel a great sense of satisfaction when customers are successful. You can converse effectively with technical customers, economic buyers, internal teams, procurement and executives, as well identify and create new opportunities for growth with new customer departments. You are able to establish yourself as a trusted advisor with any level of resources. Responsibilities Fluent in English and French Establish and maintain relationships with key decision makers within assigned accounts Orchestrate relationships with assigned clients, which will include: defining value, increasing adoption and securing retention. Partner with the Delphix Account Team (Regional Sales Managers, Solutions Engineers and Professional Services) to find opportunities for expanded usage of Delphix Hold business discussions with the Economic Buyer to reinforce value realized from the Delphix solution and identify expansion opportunities. Act as the Delphix liaison for technical inquiries, issues or escalations. This will include working with Support, Product Management (i.e. roadmaps), ENG or others as needed. Ensure client reference ability to support the Sales organization in expansions and closing processes Facilitate executive-level engagements such as value assessment and realization, product strategy and EBRs. Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally and externally. Identify and manage escalations for successful resolution by driving internal and external team action items Develop strategic account plans for 100% consumption and areas of growth based on customer's short and long-term goals Know the market and maintain a good knowledge of all key competitors Identify new use cases and new organizational contacts to expand on our customer's realized value and organization success Be responsible for renewal, health and risk forecasting and reporting on your client portfolio Requirements Bachelor's Degree in Business, Computer Science, Information Systems, related major, or comparable education and work experience 8+ years of experience in account management/customer success in a software company Experience negotiating and closing customer contracts (renewals & expansion) History of success as a customer success manager, consultant, pre-sales, account management, technical account management or equivalent Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Experience working in a development, testing or data management environment Understanding of DevOps, Test Data Management, Agile, CI/CD and Masking Must work within a team environment with sales, field services and delivery teams Knowledge of customer success tool such as Gainsight and efficient in creating PowerPoint presentations Has worked successfully with Partners in collaborating on customer's success Must be able to travel at times Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company. If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today! Please note: EEO & Belonging statements apply to Perforce Software as part of our commitment to an inclusive workplace.

Senior RWE Scientist (Consultant) Location - London or Winchester with hybrid working available. In-office time as per departmental requirements, currently a MINIMUM of 2 days per week (40%) Our Heath Analytics practice provides analytical and research services for organisations across the life sciences and healthcare industries. Our team brings together clinicians, statisticians, epidemiologists, health economists, bioinformaticians and health data scientists alongside our established actuarial, analytics and technology teams to deliver new solutions to the fundamental challenges in health. Our team's mission is to help move health systems from importers of illness to exporters of health and to support our clients to deliver value to patients. We have developed a track record for leading approaches to real world evidence generation, drug safety, health economic modelling, evidence strategy and market access, growing the team quickly in response to the demand we are seeing for the service offerings we have developed. What's the role and who are we looking for? We are looking for a new team member who can bring a high level of scientific rigor, is motivated to work at the cutting edge of methods and RWE, and is committed to going the extra mile for our clients. You will play a key role in the design, analysis and reporting of studies using real world healthcare data, such as electronic healthcare records, registries and claims databases. We work with data sources from many countries but experience in real world data from the US, UK, major EU markets and Japan is desirable, as is experience of designing or carrying out studies to meet post authorisation regulatory commitments or evaluating risk minimisation measures. This is an excellent opportunity for you to join a dynamic team at an exciting time in its growth and growing international presence. As an experienced hire, you will also have an opportunity to help shape the growth and development of the team. Please note, to be considered for this position, you must have experience in a consulting role or a CRO. Regrettably, applications that are unable to demonstrate this experience will not be considered. Our Health Analytics work: LCP's Health Analytics team works across the healthcare and life sciences markets, combining health expertise with innovative approaches from our work in other sectors to tackle leading health issues. Examples of the types of projects that we undertake for our clients include: Real world evidence studies using electronic healthcare records, registries, biobanks and databases Advanced study designs including external comparator arms and quantitative bias analysis Innovative approaches to identifying and quantifying unmet need and inequalities Studies addressing post authorisation regulatory commitments and other analyses supporting health authority questions What will you be doing? As a Consultant in LCP's Health Analytics team you will be involved in a diverse range of projects, covering both client and non-client work. Your key responsibilities will be to: Demonstrate a very high level of expertise in real world evidence Lead aspects of the design and delivery of RWE studies, with your contribution aligned to your area of specialist skill (epidemiology, biostatistics or data science/programming), including: Study design Evidence strategy Data source assessment Protocol development Statistical analysis plan development Data management (SQL, PySpark) Statistical programming (R, Python) Project management Quality control Report and manuscript writing Oversee and review the work of other members of the team and support their development, including: Contribution to team learning and development Contribution to the development of internal resources, tools and processes Contribute to developing advanced methods capabilities in this space Demonstrate and develop your expertise by contributing to thought leadership activities What skills, qualities and experience must you have? Demonstrable experience in a relevant role at a CRO or consultancy, with a health-related Masters degree or PhD, ideally in epidemiology, biostatistics, health data science or a related speciality An excellent grounding in relevant methods with demonstrable experience in conceptualising and delivering previous studies and projects Excellent communication skills alongside good presentation skills and the ability to explain complex issues to others Excellent report writing skills Excellent Microsoft Office skills and be highly competent in the use of Outlook, Excel, Word, and PowerPoint If your specialist area is Data Science/Programming, you should be expert in R or Python Experience in project management, leading multidisciplinary teams and the execution of high-quality scientific work Initiative in every aspect of your work and creative in developing original solutions to problems Excellent organisational skills, with the ability to multi-task across several different projects alongside mentoring and coordinating less experienced colleagues work What's in it for you? Take a look at our and Career stories pages to see why our people love being here!As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (see top of the advert for details) Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy &sell holiday Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Cycle to work scheme Digital GP services For your wealth: Competitive pension scheme Discretionary bonus scheme High street discounts Season ticket loans For others: Volunteering opportunities For the environment: Electric vehicle salary sacrifice scheme (qualifying period applies) And much more! We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility.

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.