ServiceNow Technical Consultant Position Description At CGI, we deliver powerful digital platforms that enable organisations to operate smarter, faster, and with greater confidence. As a ServiceNow Senior Technical Consultant, you'll play a critical role in designing and delivering robust, scalable solutions that solve complex business challenges. Working at the intersection of innovation and delivery, you'll take ownership of technical outcomes, apply creative thinking to complex problems, and collaborate with supportive, highly skilled colleagues. Your expertise will help clients maximise the value of ServiceNow while shaping solutions that stand the test of scale, security, and performance. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the technical design and implementation of ServiceNow solutions, translating business and functional requirements into secure, scalable, and high-performing platform designs. You will work closely with architects, consultants, and delivery teams to configure, customise, and optimise ServiceNow using proven patterns and platform best practices. You will act as a technical authority within delivery teams, taking ownership of solution quality while supporting automation, integrations, and performance optimisation. Supported by a collaborative environment, you'll have the opportunity to mentor others, share expertise, and continuously develop your technical capability while delivering meaningful outcomes for clients. Key responsibilities include: - Design & deliver end-to-end ServiceNow solutions across one or more modules - Translate & implement business requirements into robust technical designs - Configure & customise ServiceNow using scripting, Flow Designer, and platform features - Lead & assure technical quality, code reviews, and best-practice alignment - Design & implement integrations using REST, SOAP, MID Server, and IntegrationHub - Automate & optimise business processes using workflows and flows - Troubleshoot & resolve complex technical and performance issues - Collaborate & contribute to technical workshops and solution walk-throughs - Mentor & support colleagues, sharing technical knowledge across teams Required qualifications to be successful in this role You will have strong hands-on experience delivering ServiceNow solutions in complex environments, with the ability to lead technically and collaborate effectively with both technical and non-technical stakeholders. You combine deep platform knowledge with a structured, quality-focused approach to solution delivery. You should have: Proven hands-on experience delivering ServiceNow implementations Deep understanding of the ServiceNow platform, configuration, and scripting Experience designing and supporting integrations and automation Ability to lead technical design, assure quality, and resolve complex issues Strong communication and problem-solving skills ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (preferred) ServiceNow Certified Application Developer (desirable) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
ServiceNow Technical Consultant Position Description At CGI, we deliver powerful digital platforms that enable organisations to operate smarter, faster, and with greater confidence. As a ServiceNow Senior Technical Consultant, you'll play a critical role in designing and delivering robust, scalable solutions that solve complex business challenges. Working at the intersection of innovation and delivery, you'll take ownership of technical outcomes, apply creative thinking to complex problems, and collaborate with supportive, highly skilled colleagues. Your expertise will help clients maximise the value of ServiceNow while shaping solutions that stand the test of scale, security, and performance. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the technical design and implementation of ServiceNow solutions, translating business and functional requirements into secure, scalable, and high-performing platform designs. You will work closely with architects, consultants, and delivery teams to configure, customise, and optimise ServiceNow using proven patterns and platform best practices. You will act as a technical authority within delivery teams, taking ownership of solution quality while supporting automation, integrations, and performance optimisation. Supported by a collaborative environment, you'll have the opportunity to mentor others, share expertise, and continuously develop your technical capability while delivering meaningful outcomes for clients. Key responsibilities include: - Design & deliver end-to-end ServiceNow solutions across one or more modules - Translate & implement business requirements into robust technical designs - Configure & customise ServiceNow using scripting, Flow Designer, and platform features - Lead & assure technical quality, code reviews, and best-practice alignment - Design & implement integrations using REST, SOAP, MID Server, and IntegrationHub - Automate & optimise business processes using workflows and flows - Troubleshoot & resolve complex technical and performance issues - Collaborate & contribute to technical workshops and solution walk-throughs - Mentor & support colleagues, sharing technical knowledge across teams Required qualifications to be successful in this role You will have strong hands-on experience delivering ServiceNow solutions in complex environments, with the ability to lead technically and collaborate effectively with both technical and non-technical stakeholders. You combine deep platform knowledge with a structured, quality-focused approach to solution delivery. You should have: Proven hands-on experience delivering ServiceNow implementations Deep understanding of the ServiceNow platform, configuration, and scripting Experience designing and supporting integrations and automation Ability to lead technical design, assure quality, and resolve complex issues Strong communication and problem-solving skills ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (preferred) ServiceNow Certified Application Developer (desirable) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
SAP Solutions Architect/Lead - Senior Consultant Position Description At CGI, we are driving complex SAP S/4HANA transformations that deliver measurable business value for leading retail organisations. We are seeking a senior SAP leader who will shape solution architecture, lead technical delivery, and ensure seamless integration across multi-system landscapes. In this high-impact role, you will take ownership of end-to-end SAP programmes, guiding clients through blueprint, design and implementation while fostering collaboration across functional, technical and business teams. You will play a pivotal role in translating strategy into scalable, future-ready SAP solutions, helping our clients innovate with confidence while being supported by a culture that champions growth, accountability and creativity. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the end-to-end architecture and technical delivery of SAP S/4HANA programmes for a major retail client. You will take ownership of solution design, blueprint documentation and delivery governance, ensuring business requirements are translated into robust, scalable SAP solutions. Acting as the senior SAP point of contact, you will guide functional SMEs, integration specialists and Basis teams, while working closely with the Project Manager to plan, schedule and steer delivery to successful outcomes. You will drive design workshops, oversee integrations across SAP BTP, CPI or PI/PO and legacy platforms, and lead data migration and security discussions in a complex environment. During SIT and UAT, you will ensure defects are resolved effectively, proactively manage risks, and maintain strong stakeholder engagement at all levels, always focusing on delivering measurable value to the client. Lead & Architect end-to-end SAP S/4HANA solutions across implementation and BAU Own & Deliver project blueprints, governance and overall solution design Design & Integrate interfaces using SAP BTP, CPI or PI/PO Guide & Coordinate functional SMEs, Basis and security teams Plan & Manage technical project delivery alongside the Project Manager Facilitate & Influence stakeholder workshops and design decisions Monitor & Mitigate delivery risks, ensuring scope and budget control Oversee & Support testing phases including SIT and UAT Required qualifications to be successful in this role You will bring extensive senior-level SAP delivery experience, combining deep S/4HANA expertise with strong technical project leadership capability. You should be confident leading multi-disciplinary teams, architecting complex integrations, and engaging senior stakeholders within retail or multi-site environments. A strong blend of technical depth, business understanding and governance experience is essential. Essential qualifications and experience: You should have strong commercial experience in SAP project delivery Proven experience leading 3-5+ SAP ECC or S/4HANA implementations Strong techno-functional knowledge of SAP S/4HANA Experience with SAP BTP, CPI or SAP PI/PO integrations Understanding of Sales & Distribution, Retail, Finance and Procure-to-Pay processes Proven ability to lead blueprinting, data migration and integration design Experience coordinating SAP security and Basis activities Demonstrable technical project management and governance experience Strong stakeholder engagement and team leadership skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
SAP Solutions Architect/Lead - Senior Consultant Position Description At CGI, we are driving complex SAP S/4HANA transformations that deliver measurable business value for leading retail organisations. We are seeking a senior SAP leader who will shape solution architecture, lead technical delivery, and ensure seamless integration across multi-system landscapes. In this high-impact role, you will take ownership of end-to-end SAP programmes, guiding clients through blueprint, design and implementation while fostering collaboration across functional, technical and business teams. You will play a pivotal role in translating strategy into scalable, future-ready SAP solutions, helping our clients innovate with confidence while being supported by a culture that champions growth, accountability and creativity. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the end-to-end architecture and technical delivery of SAP S/4HANA programmes for a major retail client. You will take ownership of solution design, blueprint documentation and delivery governance, ensuring business requirements are translated into robust, scalable SAP solutions. Acting as the senior SAP point of contact, you will guide functional SMEs, integration specialists and Basis teams, while working closely with the Project Manager to plan, schedule and steer delivery to successful outcomes. You will drive design workshops, oversee integrations across SAP BTP, CPI or PI/PO and legacy platforms, and lead data migration and security discussions in a complex environment. During SIT and UAT, you will ensure defects are resolved effectively, proactively manage risks, and maintain strong stakeholder engagement at all levels, always focusing on delivering measurable value to the client. Lead & Architect end-to-end SAP S/4HANA solutions across implementation and BAU Own & Deliver project blueprints, governance and overall solution design Design & Integrate interfaces using SAP BTP, CPI or PI/PO Guide & Coordinate functional SMEs, Basis and security teams Plan & Manage technical project delivery alongside the Project Manager Facilitate & Influence stakeholder workshops and design decisions Monitor & Mitigate delivery risks, ensuring scope and budget control Oversee & Support testing phases including SIT and UAT Required qualifications to be successful in this role You will bring extensive senior-level SAP delivery experience, combining deep S/4HANA expertise with strong technical project leadership capability. You should be confident leading multi-disciplinary teams, architecting complex integrations, and engaging senior stakeholders within retail or multi-site environments. A strong blend of technical depth, business understanding and governance experience is essential. Essential qualifications and experience: You should have strong commercial experience in SAP project delivery Proven experience leading 3-5+ SAP ECC or S/4HANA implementations Strong techno-functional knowledge of SAP S/4HANA Experience with SAP BTP, CPI or SAP PI/PO integrations Understanding of Sales & Distribution, Retail, Finance and Procure-to-Pay processes Proven ability to lead blueprinting, data migration and integration design Experience coordinating SAP security and Basis activities Demonstrable technical project management and governance experience Strong stakeholder engagement and team leadership skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Cloud Security Consultant Position Description At CGI, we're shaping the future of secure digital transformation helping clients across industries protect their most valuable assets in the cloud. As a Cloud Security Consultant, you'll play a key role in building trusted, resilient cloud environments that enable innovation and drive business success. You'll work within one of the UK's largest and most respected cyber consultancies, influencing major cloud programmes that safeguard national infrastructure, modernise operations, and empower clients to grow with confidence. Join us to make an impact where it truly matters combining your technical expertise with creativity and ownership to deliver lasting change. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead and support cloud security initiatives that protect client systems, data, and operations. You'll work closely with cross-functional teams to design, assess, and enhance secure cloud architectures across AWS, Azure, and GCP environments. By combining technical depth with strategic insight, you'll help organisations adopt cloud technologies confidently balancing security, innovation, and performance. You'll be empowered to take ownership of projects, apply creativity to complex challenges, and collaborate within a supportive community of cyber professionals who are passionate about making a difference. Key responsibilities include: Design & Implement: Develop secure architectures and solutions across public, private, and hybrid cloud environments. Assess & Advise: Conduct risk assessments, threat modelling, and compliance audits. Embed & Automate: Integrate security within DevOps and CI/CD pipelines. Govern & Guide: Provide expert advice on cloud governance, identity, and access management. Support & Protect: Align client operations with leading frameworks and regulatory standards. Required qualifications to be successful in this role ou should have a solid understanding of cloud security principles and proven experience securing complex cloud infrastructures. Strong communication, analytical, and problem-solving skills are essential, alongside the ability to translate technical risks into actionable recommendations for clients. You should have: Proven experience in cloud security architecture and assurance Strong knowledge of AWS, Azure, or GCP environments Understanding of security frameworks such as ISO 27001, NIST, NCSC CAF, and Cyber Essentials/Plus Experience in identity and access management, data protection, and cloud governance Knowledge of network and infrastructure security in cloud contexts Familiarity with business continuity, resilience, and incident response Desirable certifications: CISSP, CISM, CCSP, AZ-500, AWS Security Specialty, CCP, or equivalent Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Cloud Security Consultant Position Description At CGI, we're shaping the future of secure digital transformation helping clients across industries protect their most valuable assets in the cloud. As a Cloud Security Consultant, you'll play a key role in building trusted, resilient cloud environments that enable innovation and drive business success. You'll work within one of the UK's largest and most respected cyber consultancies, influencing major cloud programmes that safeguard national infrastructure, modernise operations, and empower clients to grow with confidence. Join us to make an impact where it truly matters combining your technical expertise with creativity and ownership to deliver lasting change. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead and support cloud security initiatives that protect client systems, data, and operations. You'll work closely with cross-functional teams to design, assess, and enhance secure cloud architectures across AWS, Azure, and GCP environments. By combining technical depth with strategic insight, you'll help organisations adopt cloud technologies confidently balancing security, innovation, and performance. You'll be empowered to take ownership of projects, apply creativity to complex challenges, and collaborate within a supportive community of cyber professionals who are passionate about making a difference. Key responsibilities include: Design & Implement: Develop secure architectures and solutions across public, private, and hybrid cloud environments. Assess & Advise: Conduct risk assessments, threat modelling, and compliance audits. Embed & Automate: Integrate security within DevOps and CI/CD pipelines. Govern & Guide: Provide expert advice on cloud governance, identity, and access management. Support & Protect: Align client operations with leading frameworks and regulatory standards. Required qualifications to be successful in this role ou should have a solid understanding of cloud security principles and proven experience securing complex cloud infrastructures. Strong communication, analytical, and problem-solving skills are essential, alongside the ability to translate technical risks into actionable recommendations for clients. You should have: Proven experience in cloud security architecture and assurance Strong knowledge of AWS, Azure, or GCP environments Understanding of security frameworks such as ISO 27001, NIST, NCSC CAF, and Cyber Essentials/Plus Experience in identity and access management, data protection, and cloud governance Knowledge of network and infrastructure security in cloud contexts Familiarity with business continuity, resilience, and incident response Desirable certifications: CISSP, CISM, CCSP, AZ-500, AWS Security Specialty, CCP, or equivalent Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Knowledge Lawyer - Commercial Litigation + Disputes Overview This is an exciting opportunity for a candidate with deep expertise in commercial disputes and litigation to be a member of our highly successful commercial disputes practice and our valued global Knowledge function, working in an international and diverse team, in an inclusive environment, directly contributing to the firm's client and people strategies. The focus of the role is commercial disputes, including providing support on key focus areas such as global private capital and M&A disputes. Knowledge of English law securities litigation is also highly desirable. Role summary/purpose of job The Knowledge Lawyer will focus on commercial disputes, working principally with practitioners in London, but with a global mindset and liaising with lawyers across our offices on global initiatives.The Freshfields litigation practice advises some of the world's biggest businesses, defending them against serious commercial and reputational threats. We are recognised as a market leader, advising on the most complex cross-border commercial litigation and multijurisdictional issues.The Knowledge Lawyer will monitor and provide expert insights into English commercial litigation and related developments, putting those developments in an international context. The Knowledge Lawyer should understand what these developments mean for our clients and practice and translate that into client and internal facing initiatives.This is an opportunity to work with leading practitioners in considering cutting edge legal issues, taking a leading role in horizon scanning to help our lawyers and clients stay up to date in a varied and evolving area of the law. Some previous experience of and an ability to cover private capital disputes and M&A disputes, or strong experience in another key sector such as the tech sector, would also be desirable.The Knowledge Lawyer will support the team on driving the further adoption of tech and AI within the practice, helping to define best practices and AI-enabled approaches that leverage the team's unique knowledge.The Knowledge Lawyer will bring deep expertise of this area and a willingness and ability to continue to develop in this space, with a view to: enabling the firm to provide market-leading client service: e.g. providing analysis on key developments, adopting a commercially-minded and practical approach to such analysis to help our lawyers understand the impacts for clients and our work, working closely with lawyers in the practice and other Knowledge colleagues to share relevant insights from client matters, and supporting effective delivery of legal services by helping to drive the appropriate adoption of tech and AI within the practice. helping grow the business of the firm: the Knowledge Lawyer will help raise the profile of the practice and strengthen client relationships by identifying opportunities for, and developing, client content, and contributing to reputation-enhancing publications and client conversations and education; and developing the legal skills of the lawyers in the practice : through internal training and by acting as a sounding board for legal queries, in each case upskilling our lawyers in this continually developing area of the law.The Knowledge Lawyer will be welcomed into the wider Knowledge community, made up of Knowledge Lawyers and other Knowledge & Information specialists, led by the firm's Co-Chief Knowledge Officers who focus on creating the framework for career satisfaction, high performance and excellence by fostering a supportive, inclusive, innovative, collaborative and purpose-driven culture across the function.Collaboration is key to the success of our Knowledge function. We work closely with colleagues with other specialisms e.g., marketing and business development, innovation and learning and development. Key responsibilities Enable the firm's lawyers to provide market-leading client service (including through the use of AI and legal tech). Monitor key legal developments and disseminate to lawyers in the practice - always considering the impact on internal knowledge products, profile raising and business development potential Work with partners and other senior stakeholders to develop house views & develop and update internal knowledge products (e.g. guidance notes or checklists) and drive the development of further best practices regarding the use of tech and AI on mandates. Capture insights from client mandates to draw out trends and themes and share internally. Reflect them as needed in internal knowledge products or internal and client training. Helping grow the business of the firm and strengthen client relationships Keep up to date on what is happening in the relevant area and help relevant stakeholders identify and pursue business opportunities and raise profile in accordance with the firm's strategy and priorities - including fostering their own internal and external networks. Drive the practice's approach to the market by identifying opportunities for client-facing knowledge products and thought leadership, in all cases demonstrating the practice's leading-edge legal technical capability and market awareness. Play a key role in client relationships by developing and, where appropriate, delivering, client training, seminars, and talking points. Developing the legal skills of the firm's lawyers Act as an internal advisor/consultant to lawyers working in the practice, understanding the developments and acting as a trusted sounding board on complex points. Working with other colleagues, to design, deliver and contribute (and to engage lawyers in the practice at all levels in delivering and contributing) to relevant training sessions - both on legal issues and practice points such as the appropriate use of AI within the practice area. International outlook and wider role Have an international outlook and share information and connect with colleagues as necessary. Build relationships and networks within the Knowledge function, across other disciplines and across the DR practice Work with other Knowledge colleagues to coordinate work, minimise duplication, manage risk, share practical tips and ensure that work product is optimised. Experience and qualifications Required Qualified lawyer in the UK with a strong academic background. A high level of relevant successful experience as a fee earner or a knowledge lawyer/professional support lawyer (or a combination) in a commercial disputes practice is essential. Strong and demonstrable interest in and experience of private capital disputes and M&A disputes, or another key sector such as tech, is desirable. Knowledge of English law securities litigation is also highly desirable. The individual will: Have a very sound knowledge of the law and practice of complex commercial disputes and English litigation. Demonstrate strong commercial awareness, always considering legal developments in the practice area through a commercial lens and anticipating the impact for clients. Possess a strong technology skills set, demonstrating an innovative mindset and proficiency in AI tools. The individual will lead by example in leveraging AI in their own work and actively contribute to the adoption and effective use of AI across the practice area(s), promoting its relevance for day-to-day work and ensuring strategic alignment of AI use cases with practice and client priorities. They will act as a role model internally and externally in this area. Have a growth mindset, a positive approach to managing change and be a self-starter. Have the aspiration and commitment to continuously acquire, build on and share knowledge, acting as a Knowledge champion and a role model. Be willing and able to act as a leader and take ownership of projects and drive them forward. Have excellent oral communication
Mar 24, 2026
Full time
Knowledge Lawyer - Commercial Litigation + Disputes Overview This is an exciting opportunity for a candidate with deep expertise in commercial disputes and litigation to be a member of our highly successful commercial disputes practice and our valued global Knowledge function, working in an international and diverse team, in an inclusive environment, directly contributing to the firm's client and people strategies. The focus of the role is commercial disputes, including providing support on key focus areas such as global private capital and M&A disputes. Knowledge of English law securities litigation is also highly desirable. Role summary/purpose of job The Knowledge Lawyer will focus on commercial disputes, working principally with practitioners in London, but with a global mindset and liaising with lawyers across our offices on global initiatives.The Freshfields litigation practice advises some of the world's biggest businesses, defending them against serious commercial and reputational threats. We are recognised as a market leader, advising on the most complex cross-border commercial litigation and multijurisdictional issues.The Knowledge Lawyer will monitor and provide expert insights into English commercial litigation and related developments, putting those developments in an international context. The Knowledge Lawyer should understand what these developments mean for our clients and practice and translate that into client and internal facing initiatives.This is an opportunity to work with leading practitioners in considering cutting edge legal issues, taking a leading role in horizon scanning to help our lawyers and clients stay up to date in a varied and evolving area of the law. Some previous experience of and an ability to cover private capital disputes and M&A disputes, or strong experience in another key sector such as the tech sector, would also be desirable.The Knowledge Lawyer will support the team on driving the further adoption of tech and AI within the practice, helping to define best practices and AI-enabled approaches that leverage the team's unique knowledge.The Knowledge Lawyer will bring deep expertise of this area and a willingness and ability to continue to develop in this space, with a view to: enabling the firm to provide market-leading client service: e.g. providing analysis on key developments, adopting a commercially-minded and practical approach to such analysis to help our lawyers understand the impacts for clients and our work, working closely with lawyers in the practice and other Knowledge colleagues to share relevant insights from client matters, and supporting effective delivery of legal services by helping to drive the appropriate adoption of tech and AI within the practice. helping grow the business of the firm: the Knowledge Lawyer will help raise the profile of the practice and strengthen client relationships by identifying opportunities for, and developing, client content, and contributing to reputation-enhancing publications and client conversations and education; and developing the legal skills of the lawyers in the practice : through internal training and by acting as a sounding board for legal queries, in each case upskilling our lawyers in this continually developing area of the law.The Knowledge Lawyer will be welcomed into the wider Knowledge community, made up of Knowledge Lawyers and other Knowledge & Information specialists, led by the firm's Co-Chief Knowledge Officers who focus on creating the framework for career satisfaction, high performance and excellence by fostering a supportive, inclusive, innovative, collaborative and purpose-driven culture across the function.Collaboration is key to the success of our Knowledge function. We work closely with colleagues with other specialisms e.g., marketing and business development, innovation and learning and development. Key responsibilities Enable the firm's lawyers to provide market-leading client service (including through the use of AI and legal tech). Monitor key legal developments and disseminate to lawyers in the practice - always considering the impact on internal knowledge products, profile raising and business development potential Work with partners and other senior stakeholders to develop house views & develop and update internal knowledge products (e.g. guidance notes or checklists) and drive the development of further best practices regarding the use of tech and AI on mandates. Capture insights from client mandates to draw out trends and themes and share internally. Reflect them as needed in internal knowledge products or internal and client training. Helping grow the business of the firm and strengthen client relationships Keep up to date on what is happening in the relevant area and help relevant stakeholders identify and pursue business opportunities and raise profile in accordance with the firm's strategy and priorities - including fostering their own internal and external networks. Drive the practice's approach to the market by identifying opportunities for client-facing knowledge products and thought leadership, in all cases demonstrating the practice's leading-edge legal technical capability and market awareness. Play a key role in client relationships by developing and, where appropriate, delivering, client training, seminars, and talking points. Developing the legal skills of the firm's lawyers Act as an internal advisor/consultant to lawyers working in the practice, understanding the developments and acting as a trusted sounding board on complex points. Working with other colleagues, to design, deliver and contribute (and to engage lawyers in the practice at all levels in delivering and contributing) to relevant training sessions - both on legal issues and practice points such as the appropriate use of AI within the practice area. International outlook and wider role Have an international outlook and share information and connect with colleagues as necessary. Build relationships and networks within the Knowledge function, across other disciplines and across the DR practice Work with other Knowledge colleagues to coordinate work, minimise duplication, manage risk, share practical tips and ensure that work product is optimised. Experience and qualifications Required Qualified lawyer in the UK with a strong academic background. A high level of relevant successful experience as a fee earner or a knowledge lawyer/professional support lawyer (or a combination) in a commercial disputes practice is essential. Strong and demonstrable interest in and experience of private capital disputes and M&A disputes, or another key sector such as tech, is desirable. Knowledge of English law securities litigation is also highly desirable. The individual will: Have a very sound knowledge of the law and practice of complex commercial disputes and English litigation. Demonstrate strong commercial awareness, always considering legal developments in the practice area through a commercial lens and anticipating the impact for clients. Possess a strong technology skills set, demonstrating an innovative mindset and proficiency in AI tools. The individual will lead by example in leveraging AI in their own work and actively contribute to the adoption and effective use of AI across the practice area(s), promoting its relevance for day-to-day work and ensuring strategic alignment of AI use cases with practice and client priorities. They will act as a role model internally and externally in this area. Have a growth mindset, a positive approach to managing change and be a self-starter. Have the aspiration and commitment to continuously acquire, build on and share knowledge, acting as a Knowledge champion and a role model. Be willing and able to act as a leader and take ownership of projects and drive them forward. Have excellent oral communication
Data Advisory Consultant Position Description At CGI, we empower organisations to transform the way they use data, turning insight into action and potential into measurable business success. As a Data Advisory Consultant, you'll partner with senior leaders across industries to define data strategies, shape future-ready architectures, and drive real-world outcomes. You'll be part of a trusted global team that delivers innovation and strategic growth, enabling clients to make smarter, faster decisions while building sustainable value. Here, you'll work in an environment that champions collaboration, creativity, and accountability, empowering you to make a lasting difference in shaping the data-driven enterprises of tomorrow. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities We are seeking a highly skilled and talented data professional to join our Data Advisory team. You will play a pivotal role in advising our clients to unlock the full potential and business value of their data assets. As a Data Advisory Consultant you will work with our clients, guiding them to be more effective making data driven decisions. In this role you will: • Provide strategic guidance and consulting services to influential client stakeholders, including C-suite, emphasising the importance of uncovering business value through organisational data. • Collaborate closely with clients to understand unique business needs, priorities and challenges to develop solutions aligned to strategic goals and priorities. • Conduct comprehensive data assessments identifying current levels of data maturity and identifying opportunities to build new capabilities, processes and infrastructure, and to effectively communicate findings to senior stakeholders. • Develop data architecture blueprints and roadmaps aligned to business objectives to support long-term strategy and identify immediate next steps. • Be a thought leader and trusted partner to our clients, acting as a subject matter expert and conducting workshops, knowledge-sharing sessions and sharing opinion on latest trends. • Enable our clients to succeed with data by enabling strong data governance, harnessing value with advanced analytics and establishing operating models supporting self-service and data literacy. Required qualifications to be successful in this role This is a senior role within our Data Advisory team and would suit data professionals with wide and varied background. Experience in the following areas will help you to be successful in this role: • Proven experience in data strategy, data governance, or enterprise data architecture. • Broad understanding across several data disciplines, backed by deep expertise and knowledge in a topic such as data governance, architecture, platforms, data engineering, analytics or data science. • Excellent communication and interpersonal skills, with the ability to effectively engage with clients, understand their needs, and articulate recommendations. • You can take the lead on projects, build client relationships and help our people deliver successful outcomes. • A keen awareness of different data strategies, paradigms and solutions and the ability to articulate the business benefits appropriately for different client audiences. • Proven expertise in business development activities, building enduring client relationships, identifying new opportunities and contributing to marketing and proposal development. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Data Advisory Consultant Position Description At CGI, we empower organisations to transform the way they use data, turning insight into action and potential into measurable business success. As a Data Advisory Consultant, you'll partner with senior leaders across industries to define data strategies, shape future-ready architectures, and drive real-world outcomes. You'll be part of a trusted global team that delivers innovation and strategic growth, enabling clients to make smarter, faster decisions while building sustainable value. Here, you'll work in an environment that champions collaboration, creativity, and accountability, empowering you to make a lasting difference in shaping the data-driven enterprises of tomorrow. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities We are seeking a highly skilled and talented data professional to join our Data Advisory team. You will play a pivotal role in advising our clients to unlock the full potential and business value of their data assets. As a Data Advisory Consultant you will work with our clients, guiding them to be more effective making data driven decisions. In this role you will: • Provide strategic guidance and consulting services to influential client stakeholders, including C-suite, emphasising the importance of uncovering business value through organisational data. • Collaborate closely with clients to understand unique business needs, priorities and challenges to develop solutions aligned to strategic goals and priorities. • Conduct comprehensive data assessments identifying current levels of data maturity and identifying opportunities to build new capabilities, processes and infrastructure, and to effectively communicate findings to senior stakeholders. • Develop data architecture blueprints and roadmaps aligned to business objectives to support long-term strategy and identify immediate next steps. • Be a thought leader and trusted partner to our clients, acting as a subject matter expert and conducting workshops, knowledge-sharing sessions and sharing opinion on latest trends. • Enable our clients to succeed with data by enabling strong data governance, harnessing value with advanced analytics and establishing operating models supporting self-service and data literacy. Required qualifications to be successful in this role This is a senior role within our Data Advisory team and would suit data professionals with wide and varied background. Experience in the following areas will help you to be successful in this role: • Proven experience in data strategy, data governance, or enterprise data architecture. • Broad understanding across several data disciplines, backed by deep expertise and knowledge in a topic such as data governance, architecture, platforms, data engineering, analytics or data science. • Excellent communication and interpersonal skills, with the ability to effectively engage with clients, understand their needs, and articulate recommendations. • You can take the lead on projects, build client relationships and help our people deliver successful outcomes. • A keen awareness of different data strategies, paradigms and solutions and the ability to articulate the business benefits appropriately for different client audiences. • Proven expertise in business development activities, building enduring client relationships, identifying new opportunities and contributing to marketing and proposal development. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Business Change Consultant Position Description At CGI, our Business Change Management Consultants help organisations turn incremental change into sustainable benefits. Working as part of our successful Business Consulting & Advisory Practice, you will partner with a diverse range of clients to ensure new technologies, services, and operating models deliver lasting value. In a period of unprecedented change, you will play a key role in shaping how organisations adapt, embed change, and realise benefits. You will be trusted to take ownership, think creatively, and work collaboratively, supported by a culture that encourages continual learning, professional growth, and meaningful impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be required to travel to both clients site and CGI offices 2 to 3 days a week. Your future duties and responsibilities Your future duties and responsibilities In this role, you will work closely with clients to plan, lead, and embed effective business change, ensuring new technologies, services, and processes are adopted and deliver measurable benefits at enterprise / portfolio level and/or at initiative level.You will assess change impacts, establish value governance models, define benefits frameworks, and guide organisations through complex and sometimes uncertain environments, providing clarity, leadership, and practical direction. Acting as a trusted advisor, you will engage confidently with stakeholders at all levels, shaping change strategies and roadmaps that align operational delivery with wider business objectives, and track measurable value at every step of the journey. You will focus on people impacted by change and will develop pathways for people to adapt and adopt new ways of working. You will analyse and understand learning and development needs, and develop engaging communications and learning materials for diverse stakeholder groups. You will also contribute to the ongoing growth of CGI's Enterprise & People Change capability, supporting proposition development, mentoring colleagues, and helping to evolve tools and methods. With strong support around you, you will balance hands-on client delivery with thought leadership, collaboration, and continuous improvement.Key responsibilities include:. Lead & Enable Change: Plan and deliver business change activities that drive adoption and realise tangible benefits Assess & Advise: Use business analysis and maturity assessment tools to identify challenges and define clear recommendations Design & Improve: Support process design, workflow optimisation, and target operating model development Engage & Influence: Build trusted relationships and influence stakeholders across all levels of client organisations Contribute & Grow: Support bid development, proposal writing, and the evolution of CGI's Business Change offerings Coach & Collaborate: Mentor junior consultants and contribute to knowledge sharing, workshops, and thought leadership. Required qualifications to be successful in this role You will be a mid to senior-level consultant with a strong background in business change management and advisory delivery. You should be comfortable operating in complex environments, leading change initiatives, and working collaboratively to deliver outcomes that align technology, people, and process. Essential qualifications and experience:. Proven experience applying business change management principles and best-practice methodologies. Strong track record of driving user adoption and realising measurable benefits. Experience developing and using benefits realisation frameworks. Excellent communication, stakeholder management, and relationship-building skills. Ability to produce high-quality written materials, reports, and client-facing presentations Ability to produce engaging communications, training materials and other assets to enable people to prepare for change Experience working on or alongside IT-enabled change or transformation programmes. Qualification or significant experience in using change-related methodologies such as Prosci, PCI, APM Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Business Change Consultant Position Description At CGI, our Business Change Management Consultants help organisations turn incremental change into sustainable benefits. Working as part of our successful Business Consulting & Advisory Practice, you will partner with a diverse range of clients to ensure new technologies, services, and operating models deliver lasting value. In a period of unprecedented change, you will play a key role in shaping how organisations adapt, embed change, and realise benefits. You will be trusted to take ownership, think creatively, and work collaboratively, supported by a culture that encourages continual learning, professional growth, and meaningful impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be required to travel to both clients site and CGI offices 2 to 3 days a week. Your future duties and responsibilities Your future duties and responsibilities In this role, you will work closely with clients to plan, lead, and embed effective business change, ensuring new technologies, services, and processes are adopted and deliver measurable benefits at enterprise / portfolio level and/or at initiative level.You will assess change impacts, establish value governance models, define benefits frameworks, and guide organisations through complex and sometimes uncertain environments, providing clarity, leadership, and practical direction. Acting as a trusted advisor, you will engage confidently with stakeholders at all levels, shaping change strategies and roadmaps that align operational delivery with wider business objectives, and track measurable value at every step of the journey. You will focus on people impacted by change and will develop pathways for people to adapt and adopt new ways of working. You will analyse and understand learning and development needs, and develop engaging communications and learning materials for diverse stakeholder groups. You will also contribute to the ongoing growth of CGI's Enterprise & People Change capability, supporting proposition development, mentoring colleagues, and helping to evolve tools and methods. With strong support around you, you will balance hands-on client delivery with thought leadership, collaboration, and continuous improvement.Key responsibilities include:. Lead & Enable Change: Plan and deliver business change activities that drive adoption and realise tangible benefits Assess & Advise: Use business analysis and maturity assessment tools to identify challenges and define clear recommendations Design & Improve: Support process design, workflow optimisation, and target operating model development Engage & Influence: Build trusted relationships and influence stakeholders across all levels of client organisations Contribute & Grow: Support bid development, proposal writing, and the evolution of CGI's Business Change offerings Coach & Collaborate: Mentor junior consultants and contribute to knowledge sharing, workshops, and thought leadership. Required qualifications to be successful in this role You will be a mid to senior-level consultant with a strong background in business change management and advisory delivery. You should be comfortable operating in complex environments, leading change initiatives, and working collaboratively to deliver outcomes that align technology, people, and process. Essential qualifications and experience:. Proven experience applying business change management principles and best-practice methodologies. Strong track record of driving user adoption and realising measurable benefits. Experience developing and using benefits realisation frameworks. Excellent communication, stakeholder management, and relationship-building skills. Ability to produce high-quality written materials, reports, and client-facing presentations Ability to produce engaging communications, training materials and other assets to enable people to prepare for change Experience working on or alongside IT-enabled change or transformation programmes. Qualification or significant experience in using change-related methodologies such as Prosci, PCI, APM Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Business Consultant - Asset Finance Position Description Join CGI as a Business Consultant and shape the future of asset finance transformation. You'll help clients modernise leasing and loan servicing platforms, enhance operational performance and deliver meaningful business outcomes. Working with CGI's collaborative teams, you'll take ownership of key delivery stages, apply creative analysis and contribute to solutions that drive efficiency and growth across asset finance operations. You'll be supported by a culture that values expertise, innovation and long-term partnership. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities In this role, you will work directly with clients to analyse asset finance processes and design functional solutions that improve origination, servicing and contract lifecycle operations. You will configure platform components, validate business flows and support testing and implementation activities to ensure smooth delivery. Key Responsibilities: • Analyse asset finance and leasing requirements with business stakeholders • Configure platform workflows, rules, pricing logic and user screens • Support asset finance integrations, data migration and reporting • Prepare and run test scenarios; support SIT/UAT and resolve defects • Contribute to cutover planning, go-live support and solution enhancements • Act as a functional liaison across client, technical and product teams • Deliver documentation and solution walkthroughs Required qualifications to be successful in this role You should bring solid asset-finance functional knowledge, strong analytical capability and experience supporting platform configuration or solution delivery in leasing or loan-servicing environments. Essential Qualifications: • Strong understanding of equipment leasing, asset finance or loan servicing • Knowledge of contract lifecycle activities from origination to termination • Familiarity with accounting principles relevant to asset finance • Experience configuring financial or workflow-driven platforms • Knowledge of data models, rules engines and integration concepts • Experience with APIs, SQL, XML/JSON (advantageous) • Strong communication, analysis and stakeholder skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Business Consultant - Asset Finance Position Description Join CGI as a Business Consultant and shape the future of asset finance transformation. You'll help clients modernise leasing and loan servicing platforms, enhance operational performance and deliver meaningful business outcomes. Working with CGI's collaborative teams, you'll take ownership of key delivery stages, apply creative analysis and contribute to solutions that drive efficiency and growth across asset finance operations. You'll be supported by a culture that values expertise, innovation and long-term partnership. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities In this role, you will work directly with clients to analyse asset finance processes and design functional solutions that improve origination, servicing and contract lifecycle operations. You will configure platform components, validate business flows and support testing and implementation activities to ensure smooth delivery. Key Responsibilities: • Analyse asset finance and leasing requirements with business stakeholders • Configure platform workflows, rules, pricing logic and user screens • Support asset finance integrations, data migration and reporting • Prepare and run test scenarios; support SIT/UAT and resolve defects • Contribute to cutover planning, go-live support and solution enhancements • Act as a functional liaison across client, technical and product teams • Deliver documentation and solution walkthroughs Required qualifications to be successful in this role You should bring solid asset-finance functional knowledge, strong analytical capability and experience supporting platform configuration or solution delivery in leasing or loan-servicing environments. Essential Qualifications: • Strong understanding of equipment leasing, asset finance or loan servicing • Knowledge of contract lifecycle activities from origination to termination • Familiarity with accounting principles relevant to asset finance • Experience configuring financial or workflow-driven platforms • Knowledge of data models, rules engines and integration concepts • Experience with APIs, SQL, XML/JSON (advantageous) • Strong communication, analysis and stakeholder skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Business Process Consultant Position Description At CGI, you'll play a pivotal role in shaping how organisations work, helping clients simplify complexity, unlock value, and deliver lasting transformation. This role sits at the heart of high-impact change, where insight-led process design, data-driven decisions, and collaborative delivery combine to achieve measurable outcomes. You'll work alongside talented colleagues who take ownership of their work, think creatively to solve real-world challenges, and support one another to succeed. By partnering closely with clients and leveraging proven approaches, you'll help organisations operate smarter, adapt faster, and realise sustainable business benefits. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but you will be expect on client site/CGI Offices 1-2 days a week on average. Your future duties and responsibilities In this role, you will lead and support end-to-end process analysis and design across complex client environments, helping organisations understand how work is done today and how it can be improved tomorrow. You will work closely with senior stakeholders to challenge assumptions, facilitate collaborative workshops, and translate business needs into pragmatic, value-focused solutions that deliver measurable outcomes. You will take ownership of defined workstreams or small engagements, balancing quality, risk, and delivery while contributing to wider transformation initiatives. Supported by experienced colleagues and proven methods, you'll have the space to innovate, share knowledge, and help grow capability across the practice. Key responsibilities include: Lead & analyse end-to-end process mapping, optimisation, and redesign initiatives Facilitate & advise through client workshops and senior stakeholder engagements Design & support change initiatives, including impact and adoption planning Use data & insight to define KPIs, identify root causes, and track benefits Manage & deliver workstreams in line with CGI governance and quality standards Build & maintain trusted relationships across clients and delivery teams Coach & support junior consultants and review high-quality client outputs Contribute & shape proposals, estimates, and future client opportunities Required qualifications to be successful in this role You will bring strong experience in process analysis, consulting, or transformation roles, with the confidence to work directly with clients and lead defined pieces of work. You combine structured thinking with a collaborative mindset, using data and insight to influence decisions and deliver practical change. - Proven experience in process mapping and optimisation (Lean, Six Sigma, BPMN, or similar) - Strong client-facing consulting skills with senior stakeholder engagement - Experience supporting business change and transformation initiatives - Ability to use qualitative and quantitative data to inform recommendations - Experience managing workstreams, risks, and delivery governance - Clear, confident communication with both technical and non-technical audiences - Exposure to tools such as Soroco (desirable) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Business Process Consultant Position Description At CGI, you'll play a pivotal role in shaping how organisations work, helping clients simplify complexity, unlock value, and deliver lasting transformation. This role sits at the heart of high-impact change, where insight-led process design, data-driven decisions, and collaborative delivery combine to achieve measurable outcomes. You'll work alongside talented colleagues who take ownership of their work, think creatively to solve real-world challenges, and support one another to succeed. By partnering closely with clients and leveraging proven approaches, you'll help organisations operate smarter, adapt faster, and realise sustainable business benefits. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but you will be expect on client site/CGI Offices 1-2 days a week on average. Your future duties and responsibilities In this role, you will lead and support end-to-end process analysis and design across complex client environments, helping organisations understand how work is done today and how it can be improved tomorrow. You will work closely with senior stakeholders to challenge assumptions, facilitate collaborative workshops, and translate business needs into pragmatic, value-focused solutions that deliver measurable outcomes. You will take ownership of defined workstreams or small engagements, balancing quality, risk, and delivery while contributing to wider transformation initiatives. Supported by experienced colleagues and proven methods, you'll have the space to innovate, share knowledge, and help grow capability across the practice. Key responsibilities include: Lead & analyse end-to-end process mapping, optimisation, and redesign initiatives Facilitate & advise through client workshops and senior stakeholder engagements Design & support change initiatives, including impact and adoption planning Use data & insight to define KPIs, identify root causes, and track benefits Manage & deliver workstreams in line with CGI governance and quality standards Build & maintain trusted relationships across clients and delivery teams Coach & support junior consultants and review high-quality client outputs Contribute & shape proposals, estimates, and future client opportunities Required qualifications to be successful in this role You will bring strong experience in process analysis, consulting, or transformation roles, with the confidence to work directly with clients and lead defined pieces of work. You combine structured thinking with a collaborative mindset, using data and insight to influence decisions and deliver practical change. - Proven experience in process mapping and optimisation (Lean, Six Sigma, BPMN, or similar) - Strong client-facing consulting skills with senior stakeholder engagement - Experience supporting business change and transformation initiatives - Ability to use qualitative and quantitative data to inform recommendations - Experience managing workstreams, risks, and delivery governance - Clear, confident communication with both technical and non-technical audiences - Exposure to tools such as Soroco (desirable) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Senior Consultant (ADMS) Position Description CGI is shaping the future of the UK energy sector, and in this role you will help drive the digital transformation of electricity distribution networks at national scale. As a Senior Consultant specialising in ADMS, you will influence major investment programmes, guide clients through complex operational challenges, and help deliver smarter, more resilient networks. You'll work closely with experts across CGI to create high-value solutions, contribute to meaningful industry change, and grow your consulting career within a supportive, collaborative environment where your insight and creativity make a lasting difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will bring deep domain expertise in electricity distribution operations to help clients define, design and deploy ADMS-related solutions that deliver measurable operational improvements. You will guide DNO stakeholders through strategic decisions, translate regulatory and business drivers into actionable plans, and act as a trusted advisor across major digital transformation initiatives. Working collaboratively with CGI teams, you'll take ownership of key workstreams, shape long-term roadmaps, and contribute innovative thinking that supports smarter, more resilient networks. You will apply your technical and operational knowledge across ADMS, GIS, EAM and related systems, ensuring alignment between IT/OT delivery and real-world operational needs. Your client-facing work will involve insight-driven recommendations, clear communication, and the ability to simplify complex concepts to support confident decision-making. Key responsibilities include: Lead & Innovate: Provide expert ADMS guidance, shaping technology strategies and implementation approaches. Develop & Deliver: Translate operational challenges and regulatory drivers into actionable solution designs. Advise & Influence: Engage stakeholders up to senior leadership, offering clear, pragmatic recommendations. Optimise & Align: Ensure IT/OT programmes meet operational expectations and deliver business outcomes. Explore & Identify: Spot opportunities for CGI services, solutions and partnerships to add value. Apply Expertise: Use your understanding of distribution operations, network topology and equipment across ADMS, GIS, EAM and related systems. Required qualifications to be successful in this role To succeed, you'll bring extensive experience within the UK electricity distribution sector and hands-on expertise with GE PowerOn ADMS. You should combine strong technical capability with the ability to engage clients, shape solutions and support complex delivery programmes. Essential qualifications include: Extensive, practical experience with GE PowerOn ADMS (configuration, functions, data models, integration). Strong background in UK electricity distribution operations, engineering, asset management or IT/OT delivery. Knowledge of distribution system operations, smart grids and power systems. Practical experience configuring PowerOn modules: DPF, Templates, FLISR/APRS, PORT, SCADA, OMS, symbology and network model management. Familiarity with GIS, EAM, planning tools and DNO data structures. Experience with scripting (Python, Perl, VB), UML, XML, JSON, PFL. Experience with Oracle Database and PostgreSQL. Desirable skills: Master Data Management, data modelling and analysis, requirements capture, ICT strategy, ESB technologies, GIS/spatial tools, DNO innovation projects. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Senior Consultant (ADMS) Position Description CGI is shaping the future of the UK energy sector, and in this role you will help drive the digital transformation of electricity distribution networks at national scale. As a Senior Consultant specialising in ADMS, you will influence major investment programmes, guide clients through complex operational challenges, and help deliver smarter, more resilient networks. You'll work closely with experts across CGI to create high-value solutions, contribute to meaningful industry change, and grow your consulting career within a supportive, collaborative environment where your insight and creativity make a lasting difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will bring deep domain expertise in electricity distribution operations to help clients define, design and deploy ADMS-related solutions that deliver measurable operational improvements. You will guide DNO stakeholders through strategic decisions, translate regulatory and business drivers into actionable plans, and act as a trusted advisor across major digital transformation initiatives. Working collaboratively with CGI teams, you'll take ownership of key workstreams, shape long-term roadmaps, and contribute innovative thinking that supports smarter, more resilient networks. You will apply your technical and operational knowledge across ADMS, GIS, EAM and related systems, ensuring alignment between IT/OT delivery and real-world operational needs. Your client-facing work will involve insight-driven recommendations, clear communication, and the ability to simplify complex concepts to support confident decision-making. Key responsibilities include: Lead & Innovate: Provide expert ADMS guidance, shaping technology strategies and implementation approaches. Develop & Deliver: Translate operational challenges and regulatory drivers into actionable solution designs. Advise & Influence: Engage stakeholders up to senior leadership, offering clear, pragmatic recommendations. Optimise & Align: Ensure IT/OT programmes meet operational expectations and deliver business outcomes. Explore & Identify: Spot opportunities for CGI services, solutions and partnerships to add value. Apply Expertise: Use your understanding of distribution operations, network topology and equipment across ADMS, GIS, EAM and related systems. Required qualifications to be successful in this role To succeed, you'll bring extensive experience within the UK electricity distribution sector and hands-on expertise with GE PowerOn ADMS. You should combine strong technical capability with the ability to engage clients, shape solutions and support complex delivery programmes. Essential qualifications include: Extensive, practical experience with GE PowerOn ADMS (configuration, functions, data models, integration). Strong background in UK electricity distribution operations, engineering, asset management or IT/OT delivery. Knowledge of distribution system operations, smart grids and power systems. Practical experience configuring PowerOn modules: DPF, Templates, FLISR/APRS, PORT, SCADA, OMS, symbology and network model management. Familiarity with GIS, EAM, planning tools and DNO data structures. Experience with scripting (Python, Perl, VB), UML, XML, JSON, PFL. Experience with Oracle Database and PostgreSQL. Desirable skills: Master Data Management, data modelling and analysis, requirements capture, ICT strategy, ESB technologies, GIS/spatial tools, DNO innovation projects. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Dynamics 365 Business Central Functional Consultant (AL & ERP) Position Description At CGI, we deliver enterprise-grade digital solutions that enable organisations to operate smarter, faster and with greater confidence. As a Dynamics 365 Business Central Consultant, you will play a key role in shaping and deploying Microsoft Business Central solutions that optimise finance, supply chain and operational processes. Working within an Agile delivery environment, you will translate client requirements into practical, scalable configurations and extensions that deliver measurable value. This is an opportunity to influence meaningful transformation programmes, collaborate with multidisciplinary teams and continuously enhance how we design and deliver secure, accessible and high-performing digital services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the nature of the programme, you will be required to work on-site with CGI members, primarily in Nottingham, with occasional travel to the client site in Swansea. Your future duties and responsibilities In this role, you will provide expert guidance on Dynamics 365 Business Central, ensuring clients maximise value from their investment. You will analyse business requirements, collaborate closely with Product Owners and delivery teams, and design effective functional solutions across finance, supply chain and project modules. From configuration and workflows to integrations and extensions, you will shape solutions that are practical, scalable and aligned to client objectives. You will support the full project lifecycle, including documentation, testing and go-live, while embedding quality, accessibility and continuous improvement into every stage of delivery. Working within an Agile squad, you will actively contribute to ceremonies and technical discussions, helping drive clarity, collaboration and high standards across the team. Key responsibilities: • Advise & Optimise - Provide subject matter expertise to support effective Business Central usage. • Analyse & Design - Translate client requirements into robust functional solutions. • Configure & Extend - Develop workflows, posting groups, dimensions and BC AL extensions. • Integrate & Enable - Support APIs, integrations and data exchange processes. • Collaborate & Deliver - Work within Agile squads to guide deployment and go-live activities. • Document & Assure - Produce high-quality functional documentation and support testing. • Improve & Enhance - Contribute to continuous improvement of engineering practices and tooling. Required qualifications to be successful in this role To succeed, you will bring deep functional knowledge of Dynamics 365 Business Central and strong experience delivering solutions across the full project lifecycle. You will combine business process understanding with hands-on configuration and extension development capability, alongside strong communication and stakeholder engagement skills. Essential qualifications: • Extensive knowledge of Dynamics 365 Business Central functionality and business process integration. • Strong functional expertise across Finance, Supply Chain, Projects and related modules. • Hands-on experience with configuration, workflows, posting groups and dimensions. • Experience writing and supporting extensions using AL coding. • Ability to create high-quality functional documentation. • Experience with integrations, APIs and data exchange within Business Central. • Proficiency in solution layering and custom API creation. • Experience working effectively within Agile delivery squads. • Additional experience with other Dynamics applications (CRM, Power Apps, Field Service) desirable. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Dynamics 365 Business Central Functional Consultant (AL & ERP) Position Description At CGI, we deliver enterprise-grade digital solutions that enable organisations to operate smarter, faster and with greater confidence. As a Dynamics 365 Business Central Consultant, you will play a key role in shaping and deploying Microsoft Business Central solutions that optimise finance, supply chain and operational processes. Working within an Agile delivery environment, you will translate client requirements into practical, scalable configurations and extensions that deliver measurable value. This is an opportunity to influence meaningful transformation programmes, collaborate with multidisciplinary teams and continuously enhance how we design and deliver secure, accessible and high-performing digital services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the nature of the programme, you will be required to work on-site with CGI members, primarily in Nottingham, with occasional travel to the client site in Swansea. Your future duties and responsibilities In this role, you will provide expert guidance on Dynamics 365 Business Central, ensuring clients maximise value from their investment. You will analyse business requirements, collaborate closely with Product Owners and delivery teams, and design effective functional solutions across finance, supply chain and project modules. From configuration and workflows to integrations and extensions, you will shape solutions that are practical, scalable and aligned to client objectives. You will support the full project lifecycle, including documentation, testing and go-live, while embedding quality, accessibility and continuous improvement into every stage of delivery. Working within an Agile squad, you will actively contribute to ceremonies and technical discussions, helping drive clarity, collaboration and high standards across the team. Key responsibilities: • Advise & Optimise - Provide subject matter expertise to support effective Business Central usage. • Analyse & Design - Translate client requirements into robust functional solutions. • Configure & Extend - Develop workflows, posting groups, dimensions and BC AL extensions. • Integrate & Enable - Support APIs, integrations and data exchange processes. • Collaborate & Deliver - Work within Agile squads to guide deployment and go-live activities. • Document & Assure - Produce high-quality functional documentation and support testing. • Improve & Enhance - Contribute to continuous improvement of engineering practices and tooling. Required qualifications to be successful in this role To succeed, you will bring deep functional knowledge of Dynamics 365 Business Central and strong experience delivering solutions across the full project lifecycle. You will combine business process understanding with hands-on configuration and extension development capability, alongside strong communication and stakeholder engagement skills. Essential qualifications: • Extensive knowledge of Dynamics 365 Business Central functionality and business process integration. • Strong functional expertise across Finance, Supply Chain, Projects and related modules. • Hands-on experience with configuration, workflows, posting groups and dimensions. • Experience writing and supporting extensions using AL coding. • Ability to create high-quality functional documentation. • Experience with integrations, APIs and data exchange within Business Central. • Proficiency in solution layering and custom API creation. • Experience working effectively within Agile delivery squads. • Additional experience with other Dynamics applications (CRM, Power Apps, Field Service) desirable. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
HR Consultant - 8 Months FTC Position Description At CGI, our people make the difference. As an HR Consultant, you'll join our award-winning HR team and play a key role in supporting our colleagues and managers across the UK. This is an exciting opportunity to shape employee experiences through expert advice on Employee Relations and broader HR initiatives, all within a collaborative, global organisation. You'll be part of a team that empowers innovation, nurtures talent, and ensures our people can thrive. This 8-months fixed-term role offers hybrid working with some UK travel, giving you the flexibility to make an impact while developing your HR career in a truly rewarding environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities In this role, you will act as a trusted advisor, delivering expert Employee Relations support on a wide range of cases including disciplinary, grievance, complaints, and performance improvement processes. You will manage multiple cases simultaneously, ensuring a fair, consistent, and legally compliant approach. Beyond Employee Relations, you will partner with HR Business Partners and Directors to deliver projects, processes, and wider HR responsibilities. This is a role where you'll develop your expertise, contribute to team knowledge sharing, and play an active part in strengthening CGI's supportive HR culture. Key responsibilities include: • Advise & Support managers and employees on complex ER cases including disciplinary, grievance, and performance issues. • Manage & Deliver multiple cases efficiently, ensuring compliance with UK employment law and CGI policies. • Partner & Collaborate with HR leadership and Business Partners to deliver key HR projects and process improvements. • Contribute & Develop HR capability by sharing expertise and supporting peer learning across the team. • Improve & Implement HR policies and procedures aligned with best practice and organisational goals. Required qualifications to be successful in this role To succeed, you'll bring strong generalist HR experience with a focus on Employee Relations. You should demonstrate excellent knowledge of employment legislation, sound judgment in complex cases, and the ability to influence senior stakeholders with confidence. Strong organisation, attention to detail, and a collaborative mindset are essential. Essential qualifications: • Proven experience managing complex ER cases across multiple business areas. • Strong understanding of UK employment legislation and HR best practice. • Experience designing and implementing HR policies and procedures. • Excellent stakeholder management, communication, and influencing skills. • Ability to analyse and manage data using Excel with strong attention to detail. • Degree-level education or equivalent; CIPD qualified or working towards. • High proficiency in MS Office, particularly Excel. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
HR Consultant - 8 Months FTC Position Description At CGI, our people make the difference. As an HR Consultant, you'll join our award-winning HR team and play a key role in supporting our colleagues and managers across the UK. This is an exciting opportunity to shape employee experiences through expert advice on Employee Relations and broader HR initiatives, all within a collaborative, global organisation. You'll be part of a team that empowers innovation, nurtures talent, and ensures our people can thrive. This 8-months fixed-term role offers hybrid working with some UK travel, giving you the flexibility to make an impact while developing your HR career in a truly rewarding environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities In this role, you will act as a trusted advisor, delivering expert Employee Relations support on a wide range of cases including disciplinary, grievance, complaints, and performance improvement processes. You will manage multiple cases simultaneously, ensuring a fair, consistent, and legally compliant approach. Beyond Employee Relations, you will partner with HR Business Partners and Directors to deliver projects, processes, and wider HR responsibilities. This is a role where you'll develop your expertise, contribute to team knowledge sharing, and play an active part in strengthening CGI's supportive HR culture. Key responsibilities include: • Advise & Support managers and employees on complex ER cases including disciplinary, grievance, and performance issues. • Manage & Deliver multiple cases efficiently, ensuring compliance with UK employment law and CGI policies. • Partner & Collaborate with HR leadership and Business Partners to deliver key HR projects and process improvements. • Contribute & Develop HR capability by sharing expertise and supporting peer learning across the team. • Improve & Implement HR policies and procedures aligned with best practice and organisational goals. Required qualifications to be successful in this role To succeed, you'll bring strong generalist HR experience with a focus on Employee Relations. You should demonstrate excellent knowledge of employment legislation, sound judgment in complex cases, and the ability to influence senior stakeholders with confidence. Strong organisation, attention to detail, and a collaborative mindset are essential. Essential qualifications: • Proven experience managing complex ER cases across multiple business areas. • Strong understanding of UK employment legislation and HR best practice. • Experience designing and implementing HR policies and procedures. • Excellent stakeholder management, communication, and influencing skills. • Ability to analyse and manage data using Excel with strong attention to detail. • Degree-level education or equivalent; CIPD qualified or working towards. • High proficiency in MS Office, particularly Excel. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Senior Marketing and Communication Consultant Position Description Are you ready to shape how organisations engage with technology and innovation while supporting measurable business growth? At CGI, we deliver high-value solutions that help clients transform and thrive in a fast-changing digital world. As a Senior Marketing & Communications Consultant within our Leeds Business Unit, you will play a key role in bringing our market story to life-helping translate strategic priorities into impactful campaigns, content and communications. Working alongside business leaders and a collaborative marketing community, you will contribute to initiatives that strengthen our brand presence, support client engagement and enable sustainable growth, while building your own expertise within an environment that values initiative, creativity and professional development. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position in Leeds. Your future duties and responsibilities In this role, you will work closely with the Leeds Marketing Manager and the wider Marketing & Communications community to deliver integrated marketing and communications initiatives that support regional growth and strengthen CGI's market presence. You will help translate business priorities into well-executed campaigns, compelling content and client engagement activity that supports pipeline development and enhances brand visibility. You will take ownership of key marketing activities while collaborating with colleagues across brand, digital, PR, content and events teams. By supporting campaigns, thought leadership and business development initiatives, you will help ensure marketing activity delivers meaningful engagement and measurable impact for the Leeds Business Unit. Key responsibilities Plan & Deliver Campaigns: Support the development and execution of integrated marketing and communications plans aligned with business priorities. Develop & Create Content: Produce messaging, marketing assets, case studies and campaign materials that communicate CGI's value effectively. Enable Business Growth: Support business development and account-based marketing activity, including pursuit support and client engagement initiatives. Strengthen Market Visibility: Contribute to regional external communications and thought leadership that enhances CGI's presence in the market. Collaborate & Coordinate: Work with brand, digital, PR, content and events teams to deliver cohesive marketing activity. Measure & Optimise: Track campaign performance and engagement metrics, supporting reporting on leads, meetings and pipeline contribution. Support Talent Engagement: Contribute to employer brand activity and internal communications that keep employees informed and engaged. Required qualifications to be successful in this role To succeed in this role, you will bring experience in B2B marketing or communications and a strong interest in supporting business growth through well-executed campaigns and content. You will be organised, collaborative and comfortable managing multiple priorities in a fast-paced environment, with the ability to translate marketing activity into measurable outcomes. Essential qualifications Experience in B2B marketing or communications, ideally within IT services, consulting or professional services. Practical experience delivering marketing campaigns and content across multiple channels. Strong written and verbal communication skills with excellent attention to detail. Ability to manage multiple tasks and deadlines in a structured and organised way. Comfort working with marketing metrics and performance data to evaluate effectiveness. A proactive and curious mindset, with a desire to develop commercial and strategic marketing skills. Degree in marketing, communications, business or a related field, or equivalent professional experience. Experience working in collaborative or matrixed environments is advantageous. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Senior Marketing and Communication Consultant Position Description Are you ready to shape how organisations engage with technology and innovation while supporting measurable business growth? At CGI, we deliver high-value solutions that help clients transform and thrive in a fast-changing digital world. As a Senior Marketing & Communications Consultant within our Leeds Business Unit, you will play a key role in bringing our market story to life-helping translate strategic priorities into impactful campaigns, content and communications. Working alongside business leaders and a collaborative marketing community, you will contribute to initiatives that strengthen our brand presence, support client engagement and enable sustainable growth, while building your own expertise within an environment that values initiative, creativity and professional development. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position in Leeds. Your future duties and responsibilities In this role, you will work closely with the Leeds Marketing Manager and the wider Marketing & Communications community to deliver integrated marketing and communications initiatives that support regional growth and strengthen CGI's market presence. You will help translate business priorities into well-executed campaigns, compelling content and client engagement activity that supports pipeline development and enhances brand visibility. You will take ownership of key marketing activities while collaborating with colleagues across brand, digital, PR, content and events teams. By supporting campaigns, thought leadership and business development initiatives, you will help ensure marketing activity delivers meaningful engagement and measurable impact for the Leeds Business Unit. Key responsibilities Plan & Deliver Campaigns: Support the development and execution of integrated marketing and communications plans aligned with business priorities. Develop & Create Content: Produce messaging, marketing assets, case studies and campaign materials that communicate CGI's value effectively. Enable Business Growth: Support business development and account-based marketing activity, including pursuit support and client engagement initiatives. Strengthen Market Visibility: Contribute to regional external communications and thought leadership that enhances CGI's presence in the market. Collaborate & Coordinate: Work with brand, digital, PR, content and events teams to deliver cohesive marketing activity. Measure & Optimise: Track campaign performance and engagement metrics, supporting reporting on leads, meetings and pipeline contribution. Support Talent Engagement: Contribute to employer brand activity and internal communications that keep employees informed and engaged. Required qualifications to be successful in this role To succeed in this role, you will bring experience in B2B marketing or communications and a strong interest in supporting business growth through well-executed campaigns and content. You will be organised, collaborative and comfortable managing multiple priorities in a fast-paced environment, with the ability to translate marketing activity into measurable outcomes. Essential qualifications Experience in B2B marketing or communications, ideally within IT services, consulting or professional services. Practical experience delivering marketing campaigns and content across multiple channels. Strong written and verbal communication skills with excellent attention to detail. Ability to manage multiple tasks and deadlines in a structured and organised way. Comfort working with marketing metrics and performance data to evaluate effectiveness. A proactive and curious mindset, with a desire to develop commercial and strategic marketing skills. Degree in marketing, communications, business or a related field, or equivalent professional experience. Experience working in collaborative or matrixed environments is advantageous. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Software Asset & Configuration Management Consultant Position Description Discover where complex challenges translate into meaningful outcomes as a Configuration, IT and Software Asset Management Consultant within CGI's Advisory Services team. In this role, you will help organisations design and optimise next-generation IT service strategies that drive efficiency, compliance, and long-term value. Working alongside clients across the public and private sectors, you will combine deep software licensing expertise with strategic insight to shape resilient operating models and deliver measurable business impact. At CGI, you will have the opportunity to contribute ideas, take ownership of outcomes, and collaborate with experienced professionals who support your growth while delivering innovative, high-value solutions that transform how technology enables organisations across the UK. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will help clients shape and implement effective Configuration, IT and Software Asset Management strategies that strengthen governance, reduce licensing risk, and optimise technology investments. You will work closely with stakeholders across organisations to assess current operating models, review service management frameworks, and design practical solutions that enable better control of software assets and licensing compliance. You will also contribute to the growth of CGI's Service Advisory capability by sharing expertise, mentoring colleagues, and supporting thought leadership through workshops, white papers, and client engagement. Working alongside experienced consultants, you will help organisations adopt modern approaches to service management while ensuring solutions deliver real operational and financial value. Key responsibilities Advise & Transform: Support clients in developing and validating Configuration, IT and Software Asset Management strategies and operating models. Assess & Optimise: Review existing service management frameworks and recommend improvements aligned to business objectives. Design & Implement: Contribute to the design of SAM solutions and support their transition into operational environments. Analyse & Report: Interpret software usage data to produce compliance reports, financial forecasts, and business insights. Collaborate & Integrate: Work with related processes such as SACM and wider IT service management functions. Engage & Influence: Build strong relationships with stakeholders at all levels to support solution adoption and strategic decision-making. Grow & Share: Support the development of the advisory practice through mentoring, knowledge sharing, and thought leadership. Required qualifications to be successful in this role Required qualifications to be successful in this role To succeed in this role, you should bring strong experience in Configuration, IT and Software Asset Management and software licensing, combined with the ability to translate complex technical and licensing data into clear business insights. You should be comfortable working directly with clients, guiding them through strategy development, compliance management, and optimisation of software investments. Essential qualifications Experience in Configuration, IT and Software Asset Management or IT Service Management advisory roles. Strong understanding of software licensing models (e.g., Oracle, Microsoft SQL, VMware and other enterprise software vendors). Experience with software discovery and usage data collection tools such as SCCM or similar technologies. Ability to integrate data into SAM tools and service management platforms to produce compliance and financial reporting. Understanding of IT service management frameworks and related processes such as SACM. Knowledge of automation, analytics, or machine learning within service management environments (advantageous). Proven ability to engage stakeholders at multiple levels, including senior leadership. Strong analytical, communication, and consulting skills. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Software Asset & Configuration Management Consultant Position Description Discover where complex challenges translate into meaningful outcomes as a Configuration, IT and Software Asset Management Consultant within CGI's Advisory Services team. In this role, you will help organisations design and optimise next-generation IT service strategies that drive efficiency, compliance, and long-term value. Working alongside clients across the public and private sectors, you will combine deep software licensing expertise with strategic insight to shape resilient operating models and deliver measurable business impact. At CGI, you will have the opportunity to contribute ideas, take ownership of outcomes, and collaborate with experienced professionals who support your growth while delivering innovative, high-value solutions that transform how technology enables organisations across the UK. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will help clients shape and implement effective Configuration, IT and Software Asset Management strategies that strengthen governance, reduce licensing risk, and optimise technology investments. You will work closely with stakeholders across organisations to assess current operating models, review service management frameworks, and design practical solutions that enable better control of software assets and licensing compliance. You will also contribute to the growth of CGI's Service Advisory capability by sharing expertise, mentoring colleagues, and supporting thought leadership through workshops, white papers, and client engagement. Working alongside experienced consultants, you will help organisations adopt modern approaches to service management while ensuring solutions deliver real operational and financial value. Key responsibilities Advise & Transform: Support clients in developing and validating Configuration, IT and Software Asset Management strategies and operating models. Assess & Optimise: Review existing service management frameworks and recommend improvements aligned to business objectives. Design & Implement: Contribute to the design of SAM solutions and support their transition into operational environments. Analyse & Report: Interpret software usage data to produce compliance reports, financial forecasts, and business insights. Collaborate & Integrate: Work with related processes such as SACM and wider IT service management functions. Engage & Influence: Build strong relationships with stakeholders at all levels to support solution adoption and strategic decision-making. Grow & Share: Support the development of the advisory practice through mentoring, knowledge sharing, and thought leadership. Required qualifications to be successful in this role Required qualifications to be successful in this role To succeed in this role, you should bring strong experience in Configuration, IT and Software Asset Management and software licensing, combined with the ability to translate complex technical and licensing data into clear business insights. You should be comfortable working directly with clients, guiding them through strategy development, compliance management, and optimisation of software investments. Essential qualifications Experience in Configuration, IT and Software Asset Management or IT Service Management advisory roles. Strong understanding of software licensing models (e.g., Oracle, Microsoft SQL, VMware and other enterprise software vendors). Experience with software discovery and usage data collection tools such as SCCM or similar technologies. Ability to integrate data into SAM tools and service management platforms to produce compliance and financial reporting. Understanding of IT service management frameworks and related processes such as SACM. Knowledge of automation, analytics, or machine learning within service management environments (advantageous). Proven ability to engage stakeholders at multiple levels, including senior leadership. Strong analytical, communication, and consulting skills. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Applicants for this position must have the legal right to work in the United Kingdom at the time of application. Trinity is unable to provide visa sponsorship for this role, including visas such as the Skilled Worker visa or any other UK immigration routes. The VAP team focuses on understanding how therapies are valued, priced, and accessed across healthcare systems. The team works on projects related to pricing and launch strategy, value proposition development, and payer and access dynamics. Associate Consultants collaborate closely with cross Position Responsibilities Position Requirements Work Experience : 0-2 years of experience in consulting or other relevant areas within the life sciences industry. Other Skills: Desire and ability to work in a dynamic, fast-paced environmentAbility to work on multiple projects concurrently Demonstrated interest in developing quantitative and analytical skillsExcellent communication (written and verbal) and interpersonal skillsFamiliarity with Excel and PowerPointAbility to learn quickly on the jobTrinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey-from pre-launch to scale to loss of exclusivity. For more than 30 years, the world's leading pharmaceutical, biotech, and medtech companies have relied on Trinity's foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity at
Mar 24, 2026
Full time
Applicants for this position must have the legal right to work in the United Kingdom at the time of application. Trinity is unable to provide visa sponsorship for this role, including visas such as the Skilled Worker visa or any other UK immigration routes. The VAP team focuses on understanding how therapies are valued, priced, and accessed across healthcare systems. The team works on projects related to pricing and launch strategy, value proposition development, and payer and access dynamics. Associate Consultants collaborate closely with cross Position Responsibilities Position Requirements Work Experience : 0-2 years of experience in consulting or other relevant areas within the life sciences industry. Other Skills: Desire and ability to work in a dynamic, fast-paced environmentAbility to work on multiple projects concurrently Demonstrated interest in developing quantitative and analytical skillsExcellent communication (written and verbal) and interpersonal skillsFamiliarity with Excel and PowerPointAbility to learn quickly on the jobTrinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey-from pre-launch to scale to loss of exclusivity. For more than 30 years, the world's leading pharmaceutical, biotech, and medtech companies have relied on Trinity's foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity at
Executive Director Software Engineering Payments Location: LondonWork Setup: 5 days per week onsite Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for an Executive Director - Software Engineering (Payments) to join Robert Walters as a Consultant. As an employed Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an interim or project basis into our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional accreditations. What you'll do Define and execute the strategy to improve change confidence, accelerate delivery, and leverage AI and data-driven testing solutions. Lead global teams delivering business and client assurance testing for complex Payments products, including Liquidity and Account Solutions. Partner with platform and CTO teams to ensure secure, compliant, and high-quality change across systems. Transform testing practices, drive modernization, and meet regulatory commitments through AI, data, and automation. Build strong cross-functional relationships, foster engagement, and communicate business outcomes and KPIs to stakeholders. Chair the Regional Technology Stability & Resiliency Forum for EMEA Payments, promoting collaboration, risk management, and operational resilience. What you bring 10+ years' experience in technology and Payments, with proven success in leading technology delivery. Deep knowledge of Payments products, particularly Liquidity and Account Solutions; UK Payments industry experience preferred. Experience managing multiple global teams and delivering high-quality business and client assurance testing. Strong governance expertise and ability to consolidate complex information for decision-making. Proven people management and technical leadership, with end-to-end understanding of technology delivery processes. Advanced AI and data-driven solution knowledge desirable; excellent stakeholder management and communication skills. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at
Mar 24, 2026
Full time
Executive Director Software Engineering Payments Location: LondonWork Setup: 5 days per week onsite Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for an Executive Director - Software Engineering (Payments) to join Robert Walters as a Consultant. As an employed Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an interim or project basis into our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional accreditations. What you'll do Define and execute the strategy to improve change confidence, accelerate delivery, and leverage AI and data-driven testing solutions. Lead global teams delivering business and client assurance testing for complex Payments products, including Liquidity and Account Solutions. Partner with platform and CTO teams to ensure secure, compliant, and high-quality change across systems. Transform testing practices, drive modernization, and meet regulatory commitments through AI, data, and automation. Build strong cross-functional relationships, foster engagement, and communicate business outcomes and KPIs to stakeholders. Chair the Regional Technology Stability & Resiliency Forum for EMEA Payments, promoting collaboration, risk management, and operational resilience. What you bring 10+ years' experience in technology and Payments, with proven success in leading technology delivery. Deep knowledge of Payments products, particularly Liquidity and Account Solutions; UK Payments industry experience preferred. Experience managing multiple global teams and delivering high-quality business and client assurance testing. Strong governance expertise and ability to consolidate complex information for decision-making. Proven people management and technical leadership, with end-to-end understanding of technology delivery processes. Advanced AI and data-driven solution knowledge desirable; excellent stakeholder management and communication skills. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Senior SAP S/4HANA Transportation Management Consultant The SAP S/4HANA Logistics and Transportation Consultant will be driving growth, shaping, delivering and development of our SAP S/4HANA Logistics and Transportation opportunities and projects in the UK. Working alongside Capgemini's team of specialists in SAP S/4HANA Logistics and Transportation, you will help to both develop our opportunity pipeline, bringing your deep expertise, knowledge, and experience, as well as delivering innovative projects to our existing and new clients. You should be able to demonstrate how you have steered clients in quickly understanding and then shaping their business needs into SAP solutions that drive positive outcomes. You will have delivery experience of working in large, complex, multi-stream projects and have broad awareness across a arrange of supply chain process areas. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: Identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your Role Be part of the delivery of large, complex S/4HANA Logistics and Transportation business transformations, working with and leading large and disparately located teams of Inventory & Logistics consultants Supporting SAP S/4HANA Logistics and Transportation sales growth targets, whilst developing and expanding our go to market strategies and approaches. Supporting pursuit responses for SAP S/4HANA Logistics and Transportation opportunities. This will include analysing requirements, solutioning, estimating and developing winning proposals. Develop trusted relationships across client stakeholder groups, key partners such as SAP and key internal groups such as industry sector leads You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Commitment, flexibility, thought leadership and a drive and interest to expand your knowledge in new technologies and industry focus, through training and research to develop your career within the SAP Supply Chain Management team and the wider Capgemini Group. You have a passion to work with our clients, advising them on how to ideate innovative SAP solutions to address their key business challenges You will have a depth of consulting and functional experience of working across SAP Supply Chain business processes; both in the digital core and wider applications You will have a broad depth of experience in managing teams, both on and offshore, developing and directing them to succeed both for the client and in their own objectives We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Capgemini. Make it real. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real
Mar 24, 2026
Full time
Senior SAP S/4HANA Transportation Management Consultant The SAP S/4HANA Logistics and Transportation Consultant will be driving growth, shaping, delivering and development of our SAP S/4HANA Logistics and Transportation opportunities and projects in the UK. Working alongside Capgemini's team of specialists in SAP S/4HANA Logistics and Transportation, you will help to both develop our opportunity pipeline, bringing your deep expertise, knowledge, and experience, as well as delivering innovative projects to our existing and new clients. You should be able to demonstrate how you have steered clients in quickly understanding and then shaping their business needs into SAP solutions that drive positive outcomes. You will have delivery experience of working in large, complex, multi-stream projects and have broad awareness across a arrange of supply chain process areas. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: Identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your Role Be part of the delivery of large, complex S/4HANA Logistics and Transportation business transformations, working with and leading large and disparately located teams of Inventory & Logistics consultants Supporting SAP S/4HANA Logistics and Transportation sales growth targets, whilst developing and expanding our go to market strategies and approaches. Supporting pursuit responses for SAP S/4HANA Logistics and Transportation opportunities. This will include analysing requirements, solutioning, estimating and developing winning proposals. Develop trusted relationships across client stakeholder groups, key partners such as SAP and key internal groups such as industry sector leads You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Commitment, flexibility, thought leadership and a drive and interest to expand your knowledge in new technologies and industry focus, through training and research to develop your career within the SAP Supply Chain Management team and the wider Capgemini Group. You have a passion to work with our clients, advising them on how to ideate innovative SAP solutions to address their key business challenges You will have a depth of consulting and functional experience of working across SAP Supply Chain business processes; both in the digital core and wider applications You will have a broad depth of experience in managing teams, both on and offshore, developing and directing them to succeed both for the client and in their own objectives We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Capgemini. Make it real. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real
We are unable to offerSkilled Worker Visa sponsorshipfor this role.Therefore,you must ensure that you are eligible to work in the UK for the duration of the internship opportunity without our sponsorshipin order foryour application to be considered. Please be aware that we can only accept one application during each recruitment period, so please only apply for the position that suits you best. If you decide to apply for a different role, please withdraw your first application before submitting the new one. Launch your career with Arup Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. Founded to be humane and excellent, we collaborate with our clients and partners using imagination, technology, and rigour to shape a better world. Introduction to Foresight Arup's Foresight team is a multi-disciplinary team that carries out research and delivers thought leadership on issues affecting the future of the built environment and society at large. Our work is geared towards helping our clients recognise new opportunities and solutions to complex challenges and identify ways of building resilience against future risks under varying contexts. As part of our work, we generate insight, develop strategies, engage and collaborate with high-profile stakeholders, identify and explore emerging trends, create and assess future scenarios, and much more. We work across disciplines and areas of expertise at Arup, as well as for external clients from a broad range of sectors. The role and requirements The successful candidate will provide analytical and research support to the Foresight team - playing an integral role in developing high-quality, cutting-edge, and influential research, strategy and thought leadership. We are looking for someone with strong analytical, research and critical-thinking skills, and a deep curiosity for factors affecting the future of the built environment. Research will focus on different regions of the world and include subject matter concerning the future of energy, materials and resource management, infrastructure planning, finance and delivery, regional and urban development, climate change resilience and mitigation, and much more. We are looking for someone who can work dynamically and collaboratively within a team, exhibits a strong desire to learn and dive into and understand new subjects, and is willing to take on and contribute towards a wide range of tasks to deliver project outcomes and support project leads. This role is for someone who enjoys exploring complex problems from different angles, and is enthusiastic about proposing, testing and deploying new methods of research and engagement. Responsibilities will include conducting research and policy analysis; synthesising quantitative and qualitative insights into clear summaries; reviewing and discussing project briefs with the project lead and actively contributing ideas to shape content and its presentation in project deliverables. We are looking for applicants studying towards a bachelor's degree or master's degree in Civil Engineering, Environment, Urban Planning, Public Policy, Energy, Statistics, Economics and/or a related field. What we are looking for We're looking for internship students with curiosity, personal drive, design flair and technical knowhow. If you can combine these skills with an understanding of (or willingness to learn about) and a desire to deliver excellent services for clients, we'd like to hear from you. Arup summer internship opportunities typically run for 6-10 weeks. You must be available to start the internship opportunity during Summer 2023 and commit to completing the programme in full. What we offer you Beyond a great salary and stimulating, technically challenging work, Arup offers a range of additional benefits to its people. You'll have access to lots of learning opportunities including a structured induction and ongoing training through Arup university. Additionally, you will have the opportunity to utilise your technical expertise to improve the lives of the most vulnerable in the communities in which we live and work through Arup's community engagement programme. Next steps Please click on the role that most interests you to find out further information and to apply. We then ask that you complete the application form, attaching any required documents. We'll be reviewing applications on a rolling basis. You are therefore strongly encouraged to apply in advance of the application deadline. Our assessment centres for this opportunity will take place from December 2022. Different people, shared values At Arup, we believe when talented people collaborate, great things are possible. Arup hires people with proven skills and open minds. We are taking deliberate action to create an inclusive culture that is grounded in our purpose to shape a better world. At Arup, we welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. Our internal employee networks - BAME, Culture, Disability, LGBTQ+ and Women - provide a space for you to express your views and to make a positive difference - discover more about life at Arup here. At Arup, we are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. Learn how our Work Unbound initiative is giving all our members greater flexibility in deciding how and where they work.
Mar 24, 2026
Full time
We are unable to offerSkilled Worker Visa sponsorshipfor this role.Therefore,you must ensure that you are eligible to work in the UK for the duration of the internship opportunity without our sponsorshipin order foryour application to be considered. Please be aware that we can only accept one application during each recruitment period, so please only apply for the position that suits you best. If you decide to apply for a different role, please withdraw your first application before submitting the new one. Launch your career with Arup Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. Founded to be humane and excellent, we collaborate with our clients and partners using imagination, technology, and rigour to shape a better world. Introduction to Foresight Arup's Foresight team is a multi-disciplinary team that carries out research and delivers thought leadership on issues affecting the future of the built environment and society at large. Our work is geared towards helping our clients recognise new opportunities and solutions to complex challenges and identify ways of building resilience against future risks under varying contexts. As part of our work, we generate insight, develop strategies, engage and collaborate with high-profile stakeholders, identify and explore emerging trends, create and assess future scenarios, and much more. We work across disciplines and areas of expertise at Arup, as well as for external clients from a broad range of sectors. The role and requirements The successful candidate will provide analytical and research support to the Foresight team - playing an integral role in developing high-quality, cutting-edge, and influential research, strategy and thought leadership. We are looking for someone with strong analytical, research and critical-thinking skills, and a deep curiosity for factors affecting the future of the built environment. Research will focus on different regions of the world and include subject matter concerning the future of energy, materials and resource management, infrastructure planning, finance and delivery, regional and urban development, climate change resilience and mitigation, and much more. We are looking for someone who can work dynamically and collaboratively within a team, exhibits a strong desire to learn and dive into and understand new subjects, and is willing to take on and contribute towards a wide range of tasks to deliver project outcomes and support project leads. This role is for someone who enjoys exploring complex problems from different angles, and is enthusiastic about proposing, testing and deploying new methods of research and engagement. Responsibilities will include conducting research and policy analysis; synthesising quantitative and qualitative insights into clear summaries; reviewing and discussing project briefs with the project lead and actively contributing ideas to shape content and its presentation in project deliverables. We are looking for applicants studying towards a bachelor's degree or master's degree in Civil Engineering, Environment, Urban Planning, Public Policy, Energy, Statistics, Economics and/or a related field. What we are looking for We're looking for internship students with curiosity, personal drive, design flair and technical knowhow. If you can combine these skills with an understanding of (or willingness to learn about) and a desire to deliver excellent services for clients, we'd like to hear from you. Arup summer internship opportunities typically run for 6-10 weeks. You must be available to start the internship opportunity during Summer 2023 and commit to completing the programme in full. What we offer you Beyond a great salary and stimulating, technically challenging work, Arup offers a range of additional benefits to its people. You'll have access to lots of learning opportunities including a structured induction and ongoing training through Arup university. Additionally, you will have the opportunity to utilise your technical expertise to improve the lives of the most vulnerable in the communities in which we live and work through Arup's community engagement programme. Next steps Please click on the role that most interests you to find out further information and to apply. We then ask that you complete the application form, attaching any required documents. We'll be reviewing applications on a rolling basis. You are therefore strongly encouraged to apply in advance of the application deadline. Our assessment centres for this opportunity will take place from December 2022. Different people, shared values At Arup, we believe when talented people collaborate, great things are possible. Arup hires people with proven skills and open minds. We are taking deliberate action to create an inclusive culture that is grounded in our purpose to shape a better world. At Arup, we welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. Our internal employee networks - BAME, Culture, Disability, LGBTQ+ and Women - provide a space for you to express your views and to make a positive difference - discover more about life at Arup here. At Arup, we are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. Learn how our Work Unbound initiative is giving all our members greater flexibility in deciding how and where they work.
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Mar 24, 2026
Full time
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
