A data and technology consultancy in Greater London is seeking a Data Analyst to join their Business Advisory Team. The role involves analysing data and providing strategic recommendations to clients within the property research sector. Successful candidates will manage projects and deliver insightful reports while working with innovative datasets. Strong skills in data analysis and report writing are essential, along with good interpersonal abilities. The company fosters a diverse and equal opportunity environment.
Apr 07, 2026
Full time
A data and technology consultancy in Greater London is seeking a Data Analyst to join their Business Advisory Team. The role involves analysing data and providing strategic recommendations to clients within the property research sector. Successful candidates will manage projects and deliver insightful reports while working with innovative datasets. Strong skills in data analysis and report writing are essential, along with good interpersonal abilities. The company fosters a diverse and equal opportunity environment.
Customer Experience & Contact Platform Consultant London, Manchester, Edinburgh CL9 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers - both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers Work with leading organisations across multiple industries, contributing to large-scale customer and platform transformations Support clients in defining a customer-first mindset and reshaping their business and operating models Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences Reinvent the customer service ecosystem by improving how products, services and channels work together Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services Continue to build practitioner skills in areas such as GenAI, human-centred design and modern service architecture Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES) Collaborate with colleagues across Accenture's global network, learning from specialists who share a passion for customer experience, platforms and AI Contribute to practice growth by helping shape offerings and strategic direction across CCaaS and AI-enabled customer platforms As a Customer Experience & Contact Platform Consultant, you will: Be part of multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programmes Support the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or delivery roles such as integrating to AI platforms like Sierra and ElevenLabs Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability Apply understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends Support in shaping the strategic direction of CCaaS and AI transformation programmes, either through deep expertise in enterprise platforms and architectures
Apr 07, 2026
Full time
Customer Experience & Contact Platform Consultant London, Manchester, Edinburgh CL9 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers - both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers Work with leading organisations across multiple industries, contributing to large-scale customer and platform transformations Support clients in defining a customer-first mindset and reshaping their business and operating models Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences Reinvent the customer service ecosystem by improving how products, services and channels work together Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services Continue to build practitioner skills in areas such as GenAI, human-centred design and modern service architecture Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES) Collaborate with colleagues across Accenture's global network, learning from specialists who share a passion for customer experience, platforms and AI Contribute to practice growth by helping shape offerings and strategic direction across CCaaS and AI-enabled customer platforms As a Customer Experience & Contact Platform Consultant, you will: Be part of multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programmes Support the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or delivery roles such as integrating to AI platforms like Sierra and ElevenLabs Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability Apply understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends Support in shaping the strategic direction of CCaaS and AI transformation programmes, either through deep expertise in enterprise platforms and architectures
SAP SuccessFactors Talent Management Consultant Location: London / Birmingham / Manchester Salary: Competitive salary and package (Depending on level of experience) Career Level: Associate Manager. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skills and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Role Overview: As an SAP SuccessFactors Talent Management Consultant at Accenture, you will be a key member of our SAP delivery projects, operating as a functional expert across the Talent processes and corresponding SuccessFactors modules. You will collaborate closely with clients to understand their business and functional requirements, translate them into robust SuccessFactors design documents, and ensure that solutions are configured to deliver maximum value. Beyond core Talent Management delivery, you will play an important role in supporting clients on their journey toward becoming a Skills-Driven Organisation, helping them leverage SAP Talent Intelligence Hub (TIH) to build dynamic skills frameworks, drive skills-based talent processes, and enable more intelligent workforce planning and development. You will apply your deep knowledge of Talent process and SuccessFactors to design innovative, future-ready solutions - from traditional talent modules (Performance & Goals, Career & Succession, LMS) to in-demand capabilities such as Skills Ontologies, Growth Portfolios, and Talent Intelligence use cases. In addition to deep product knowledge, this role offers opportunities to lead functional workstreams and small delivery teams on medium-to-large implementation projects acting as trusted advisors to clients.
Apr 07, 2026
Full time
SAP SuccessFactors Talent Management Consultant Location: London / Birmingham / Manchester Salary: Competitive salary and package (Depending on level of experience) Career Level: Associate Manager. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skills and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Role Overview: As an SAP SuccessFactors Talent Management Consultant at Accenture, you will be a key member of our SAP delivery projects, operating as a functional expert across the Talent processes and corresponding SuccessFactors modules. You will collaborate closely with clients to understand their business and functional requirements, translate them into robust SuccessFactors design documents, and ensure that solutions are configured to deliver maximum value. Beyond core Talent Management delivery, you will play an important role in supporting clients on their journey toward becoming a Skills-Driven Organisation, helping them leverage SAP Talent Intelligence Hub (TIH) to build dynamic skills frameworks, drive skills-based talent processes, and enable more intelligent workforce planning and development. You will apply your deep knowledge of Talent process and SuccessFactors to design innovative, future-ready solutions - from traditional talent modules (Performance & Goals, Career & Succession, LMS) to in-demand capabilities such as Skills Ontologies, Growth Portfolios, and Talent Intelligence use cases. In addition to deep product knowledge, this role offers opportunities to lead functional workstreams and small delivery teams on medium-to-large implementation projects acting as trusted advisors to clients.
Job Description Location: Europe INTRODUCTION Do you get excited when guiding organizations on the transformation of their HR processes based on the next generation of technology? Put your expertise to work as part of the world's largest independent technology services provider and own the way as a trendsetter in Workday. We're ready if you are. DEPARTMENT INTRODUCTION The Accenture Workday Business Group is a leading partner to Workday worldwide and has a track record of implementing many of the most significant Workday projects. In addition, we take pride in advising and collaborating closely with our clients from early strategy discussions, through technology implementations and transformation programs, to support and operations. Learn more about our practice at ARE YOU INTERESTED? Do you want to work with global talent at the forefront of technological services and seek meaningful projects for top international businesses? At Accenture you have access to specifics trainings for your functional lead role. You will start with training -together with colleagues - and you will join seminars at various international locations. You will be primed, equipped and well-networked to tackle exciting projects. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO What We Offer: Innovative large scale Workday projects A global network of talented and passionate colleagues Challenging work for some of the world's largest companies Extensive education programs and development opportunities Volunteering and career opportunities around the world A diverse and socially active workforce Flexible working hours and opportunity to work from home Friendly and social work environment Ability to craft your career based on your own aspirations. As an Experienced Workday Functional Lead: You'll be part of a team of advisory professionals who deliver more than just technology. From rapid deployments to complete transformations, you'll provide integrated, cloud-based HR solutions that put organizations on the fast track to a better way to work. In this role, you will help our clients get the most out of their Workday investment by: Lead Workday HCM projects implementation making use of your excellent project management and stakeholder management skills Act as business advisor being able to diagnose how Workday can add value and how implementation can achieve Return on Investment Coordinate, facilitate and host workshops to get to a common design in line with the future HR vision. Manage, coach and act as linking pin for the functional consultants (from both onshore as offshore locations) Effectively transfer knowledge internally at Accenture as well as externally Qualification We are looking for experience in the following skills: Proven experience and certifications in at least one or more of the Workday functional modules: Workday HCM Core Services; Workday Compensation, Benefits, Absence and others. Deep understanding of the interdependencies between the main Workday modules such as HCM Core, Compensation, Recruitment, Talent & Performance, Absence and Time Tracking Excellent consulting skills to ensure focus on Workday design whilst understanding the overall HRIS landscape and end-to-end processes Excellent stakeholder management. You ensure all stakeholders are aligned and client requirements are met. Ability to meet client travel requirements as needed and efficiently manage a team(s) and client interactions Thrive in a diverse, dynamic environment, meet deadlines despite conflicting demands, analytical thinking and problem solving skills. Excellent communication skills, both verbal and written, and can clearly articulate complex messages and requirements Bachelor's degree or equivalent, Fluency in English Set yourself apart: 5-10 years' experience in HR system implementation and/or process modelling Up to date Workday certifications Fluency in another language, such as German. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 07, 2026
Full time
Job Description Location: Europe INTRODUCTION Do you get excited when guiding organizations on the transformation of their HR processes based on the next generation of technology? Put your expertise to work as part of the world's largest independent technology services provider and own the way as a trendsetter in Workday. We're ready if you are. DEPARTMENT INTRODUCTION The Accenture Workday Business Group is a leading partner to Workday worldwide and has a track record of implementing many of the most significant Workday projects. In addition, we take pride in advising and collaborating closely with our clients from early strategy discussions, through technology implementations and transformation programs, to support and operations. Learn more about our practice at ARE YOU INTERESTED? Do you want to work with global talent at the forefront of technological services and seek meaningful projects for top international businesses? At Accenture you have access to specifics trainings for your functional lead role. You will start with training -together with colleagues - and you will join seminars at various international locations. You will be primed, equipped and well-networked to tackle exciting projects. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO What We Offer: Innovative large scale Workday projects A global network of talented and passionate colleagues Challenging work for some of the world's largest companies Extensive education programs and development opportunities Volunteering and career opportunities around the world A diverse and socially active workforce Flexible working hours and opportunity to work from home Friendly and social work environment Ability to craft your career based on your own aspirations. As an Experienced Workday Functional Lead: You'll be part of a team of advisory professionals who deliver more than just technology. From rapid deployments to complete transformations, you'll provide integrated, cloud-based HR solutions that put organizations on the fast track to a better way to work. In this role, you will help our clients get the most out of their Workday investment by: Lead Workday HCM projects implementation making use of your excellent project management and stakeholder management skills Act as business advisor being able to diagnose how Workday can add value and how implementation can achieve Return on Investment Coordinate, facilitate and host workshops to get to a common design in line with the future HR vision. Manage, coach and act as linking pin for the functional consultants (from both onshore as offshore locations) Effectively transfer knowledge internally at Accenture as well as externally Qualification We are looking for experience in the following skills: Proven experience and certifications in at least one or more of the Workday functional modules: Workday HCM Core Services; Workday Compensation, Benefits, Absence and others. Deep understanding of the interdependencies between the main Workday modules such as HCM Core, Compensation, Recruitment, Talent & Performance, Absence and Time Tracking Excellent consulting skills to ensure focus on Workday design whilst understanding the overall HRIS landscape and end-to-end processes Excellent stakeholder management. You ensure all stakeholders are aligned and client requirements are met. Ability to meet client travel requirements as needed and efficiently manage a team(s) and client interactions Thrive in a diverse, dynamic environment, meet deadlines despite conflicting demands, analytical thinking and problem solving skills. Excellent communication skills, both verbal and written, and can clearly articulate complex messages and requirements Bachelor's degree or equivalent, Fluency in English Set yourself apart: 5-10 years' experience in HR system implementation and/or process modelling Up to date Workday certifications Fluency in another language, such as German. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
About the Role Trigg Digital is seeking a highly skilled and experienced Senior Agentforce Revenue Management Consultant. The ideal candidate will have a deep understanding of Agentforce Revenue Management (a.k.a. Revenue Cloud, Revenue Cloud Advanced, Revenue Lifecycle Management) including CPQ, Billing, Subscription Management, and the broader Revenue Lifecycle Management capabilities and how these components are used to design and optimise lead-to-cash processes. Caveat: This is NOT A ROLE for "Salesforce CPQ + Billing" (a.k.a. Steelbrick / Invoice-it) NOR is it for "Vlocity/Industries Cloud CPQ". Candidates masquerading experience in these products as Agentforce Revenue Management experience will be disqualified. This role involves working with customers across multiple industries to design, implement, and improve Salesforce Revenue Cloud solutions that streamline quoting, pricing, product configuration, order management, invoicing, billing, and revenue recognition. The candidate must have strong Salesforce foundations, clear architectural reasoning, and an expert ability to translate business requirements into structured configuration. They must also be highly capable in writing user stories and acceptance criteria. Key Responsibilities Consultation and Strategy Development Work with clients to understand their lead-to-cash processes, pricing models, catalog structures, quoting needs, approval flows, and billing challenges. Develop strategies for leveraging Revenue Cloud components to improve sales efficiency, pricing consistency, accuracy of orders, and revenue outcomes. Provide expert guidance on best practices for pricing design, product modelling, discount governance, subscription lifecycle design, and billing operations. Implementation and Configuration Lead the implementation of Agentforce Revenue Management capabilities, ensuring alignment with client needs. Configure and customise CPQ, Billing, and related core platform features, including: Product, price book, and pricing rule configuration. Context definitions Pricing procedures (price waterfall) Complex discounting rules (some automated, others discretionary, including advanced approvals when discount thresholds met) Quote templates, approval rules, and order management processes. Subscription lifecycle flows, renewals, amendments, and asset management. Screen and record-triggered flows supporting quoting or billing processes. Validation rules, custom fields, and security settings. Support integrations between Agentforce Revenue Management and external systems such as ERPs, payment gateways, tax engines, or accounting platforms. Project Management Work with project managers to support planning, execution, and delivery of end-to-end implementations. Coordinate with cross-functional teams including architects, developers, testers, and business SMEs. Provide clear progress updates, risks, and milestone reporting to stakeholders. Documentation and User Stories Write clear user stories using the standard format: AS A user role , I WANT goal , SO THAT reason . Define acceptance criteria using the GIVEN/WHEN/THEN format. Produce structured configuration documentation for both development and testing teams. Training and Support Deliver training sessions for clients on Agentforce Revenue Management features and operational workflows. Provide post-go-live support, troubleshooting, and continuous optimisation recommendations. Produce user guides, operational handbooks, and configuration documentation. Continuous Improvement Stay current with the latest Agentforce Revenue Management capabilities across CPQ, Billing, and Subscription Management. Identify opportunities for process improvement, automation, and optimisation. Participate in Salesforce community events to share knowledge and best practices. Qualifications Experience Minimum 5 years of experience in Salesforce consulting, with a strong focus on CPQ, Billing, Subscription Management, or revenue lifecycle transformation. Proven track record of successful Revenue Cloud implementations. Strong understanding of quoting processes, pricing design, order management, invoicing, and subscription lifecycle management. Technical Skills Deep knowledge of Agentforce Revenue Management capabilities and constraints. Proficiency in Salesforce configuration including: CPQ product rules, pricing rules, quote templates. Billing schedules, invoicing, taxation, revenue recognition. Screen flows and record-triggered flows. Validation rules, custom fields, automation, and security. Familiarity with Salesforce core platform (Sales Cloud), CRM concepts, and relevant integration patterns. Software Experience Agentforce Revenue Management Revenue Cloud (Advanced and/or Billing) Revenue Lifecycle Management Experience with ERP or finance system integrations is a plus Certifications (desirable) Revenue Cloud / RCA / Agentforce Revenue Management (2025 or later certifications ideally) Salesforce Administrator Platform Developer Platform App Builder OmniStudio Consultant or Developer Soft Skills Excellent communication and stakeholder-management skills. Strong analytical and problem-solving abilities. Ability to work independently and collaboratively. Professional, structured, and client-focused approach. Education Bachelor's degree in Business, Information Technology, Finance, or a related field. What We Offer Competitive salary and benefits package. Opportunities for professional development and career advancement. Flexible working arrangements. A collaborative and innovative working environment. Equal Opportunity Employer Trigg is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Apr 07, 2026
Full time
About the Role Trigg Digital is seeking a highly skilled and experienced Senior Agentforce Revenue Management Consultant. The ideal candidate will have a deep understanding of Agentforce Revenue Management (a.k.a. Revenue Cloud, Revenue Cloud Advanced, Revenue Lifecycle Management) including CPQ, Billing, Subscription Management, and the broader Revenue Lifecycle Management capabilities and how these components are used to design and optimise lead-to-cash processes. Caveat: This is NOT A ROLE for "Salesforce CPQ + Billing" (a.k.a. Steelbrick / Invoice-it) NOR is it for "Vlocity/Industries Cloud CPQ". Candidates masquerading experience in these products as Agentforce Revenue Management experience will be disqualified. This role involves working with customers across multiple industries to design, implement, and improve Salesforce Revenue Cloud solutions that streamline quoting, pricing, product configuration, order management, invoicing, billing, and revenue recognition. The candidate must have strong Salesforce foundations, clear architectural reasoning, and an expert ability to translate business requirements into structured configuration. They must also be highly capable in writing user stories and acceptance criteria. Key Responsibilities Consultation and Strategy Development Work with clients to understand their lead-to-cash processes, pricing models, catalog structures, quoting needs, approval flows, and billing challenges. Develop strategies for leveraging Revenue Cloud components to improve sales efficiency, pricing consistency, accuracy of orders, and revenue outcomes. Provide expert guidance on best practices for pricing design, product modelling, discount governance, subscription lifecycle design, and billing operations. Implementation and Configuration Lead the implementation of Agentforce Revenue Management capabilities, ensuring alignment with client needs. Configure and customise CPQ, Billing, and related core platform features, including: Product, price book, and pricing rule configuration. Context definitions Pricing procedures (price waterfall) Complex discounting rules (some automated, others discretionary, including advanced approvals when discount thresholds met) Quote templates, approval rules, and order management processes. Subscription lifecycle flows, renewals, amendments, and asset management. Screen and record-triggered flows supporting quoting or billing processes. Validation rules, custom fields, and security settings. Support integrations between Agentforce Revenue Management and external systems such as ERPs, payment gateways, tax engines, or accounting platforms. Project Management Work with project managers to support planning, execution, and delivery of end-to-end implementations. Coordinate with cross-functional teams including architects, developers, testers, and business SMEs. Provide clear progress updates, risks, and milestone reporting to stakeholders. Documentation and User Stories Write clear user stories using the standard format: AS A user role , I WANT goal , SO THAT reason . Define acceptance criteria using the GIVEN/WHEN/THEN format. Produce structured configuration documentation for both development and testing teams. Training and Support Deliver training sessions for clients on Agentforce Revenue Management features and operational workflows. Provide post-go-live support, troubleshooting, and continuous optimisation recommendations. Produce user guides, operational handbooks, and configuration documentation. Continuous Improvement Stay current with the latest Agentforce Revenue Management capabilities across CPQ, Billing, and Subscription Management. Identify opportunities for process improvement, automation, and optimisation. Participate in Salesforce community events to share knowledge and best practices. Qualifications Experience Minimum 5 years of experience in Salesforce consulting, with a strong focus on CPQ, Billing, Subscription Management, or revenue lifecycle transformation. Proven track record of successful Revenue Cloud implementations. Strong understanding of quoting processes, pricing design, order management, invoicing, and subscription lifecycle management. Technical Skills Deep knowledge of Agentforce Revenue Management capabilities and constraints. Proficiency in Salesforce configuration including: CPQ product rules, pricing rules, quote templates. Billing schedules, invoicing, taxation, revenue recognition. Screen flows and record-triggered flows. Validation rules, custom fields, automation, and security. Familiarity with Salesforce core platform (Sales Cloud), CRM concepts, and relevant integration patterns. Software Experience Agentforce Revenue Management Revenue Cloud (Advanced and/or Billing) Revenue Lifecycle Management Experience with ERP or finance system integrations is a plus Certifications (desirable) Revenue Cloud / RCA / Agentforce Revenue Management (2025 or later certifications ideally) Salesforce Administrator Platform Developer Platform App Builder OmniStudio Consultant or Developer Soft Skills Excellent communication and stakeholder-management skills. Strong analytical and problem-solving abilities. Ability to work independently and collaboratively. Professional, structured, and client-focused approach. Education Bachelor's degree in Business, Information Technology, Finance, or a related field. What We Offer Competitive salary and benefits package. Opportunities for professional development and career advancement. Flexible working arrangements. A collaborative and innovative working environment. Equal Opportunity Employer Trigg is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Digital & Technology Delivery Consulting & Advisory Manager (Quality Engineering) London, United Kingdom Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value Baringa's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Digital & Technology practice are looking for an experienced Digital & Technology Delivery Manager with quality engineering skills to join the team. In Digital & Technology (D&T), we focus on the skills, capabilities, and offerings to help define, drive, and support technology enabled change. We have extensive experience in strategic transformation across financial services, energy, utilities, telecoms, and government. Our skilled technology consultants are trusted advisors, delivering significant value to our clients. Our industry growth and geographic expansion means that we can offer our employees great career development and progression across a diverse range of engagements. What you will be doing Within D&T, you will play a key role in shaping and delivering transformation outcomes, ensuring that delivery is structured, effective, and underpinned by built-in quality practices across the lifecycle. Our focus is on embedding quality into delivery, ensuring that testing, assurance, and risk management are not afterthoughts, but core components of how programmes are designed and executed. Here's an insight into the key responsibilities: Leading delivery across complex transformation programmes, defining delivery approaches, governance, and operating models that embed quality, risk management, and assurance into delivery from day one. Bringing working knowledge of testing and quality practices to: Ensure quality is integrated across the delivery lifecycle Challenge delivery teams on approach, coverage, and risk Ensuring that delivery is underpinned by robust quality practices, including: Embedding test strategy and planning within delivery frameworks Establishing quality governance and controls Driving risk based approaches to testing and assurance This role does not require deep technical quality engineering expertise but does require the ability to embed and advocate for quality within delivery environments. Your skills and experience We continue to build a diverse and inclusive team and welcome individuals with new insights and styles. Previously successful candidates have demonstrated the following: Able to operate as a client facing consultant: structured thinking, problem solving, clarity in communication, and strong presence in front of clients. Experience crafting deliverables, shaping recommendations, and contributing to proposals or commercial discussions. Comfortable navigating ambiguity, leading workshops, and engaging senior stakeholders. Testing / Quality Engineering Literacy Solid understanding of test strategy, governance, planning, and quality processes across the delivery lifecycle. Ability to challenge delivery teams constructively on testing approach, risk, and quality. Familiarity with modern testing practices (automation, CI/CD integration, agile testing methods) without needing to be a hands on technologist. Able to support shaping new client opportunities, not just execute tasks. Leadership & Growth Mindset Shows appetite for developing their consulting career with Baringa. Strong collaborator who can work with external QE partners without needing to manage or build an internal team. Brings maturity, judgement, and the ability to represent the Testing specialism credibly within D&T. What a career at Baringa will give you Putting People First. We recognise the importance of work life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: 5 weeks of annual leave available at the start of each year, plus a 2 week increase after 5 years of continuous service. Flexible Working: a hybrid working policy and more flexibility around taking unpaid leave. Corporate Responsibility Days: 3 days per year to help social and environmental causes. Wellbeing Fund: a People Fund for each employee to support wellbeing activities of their choice. Profit Share Scheme: all employees participate in the Baringa Group Profit Share Scheme. Diversity and Inclusion We are a proud Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and our people. Using business as a force for good. We maintain high standards of environmental performance and transparency, which is evident through our commitment to Net Zero with our SBTI verified Scope 1, 2, and 3 emissions reduction targets, and our support of the Better Business Act. We report our progress publicly and ensure that we are externally assessed and scored by organisations such as CDP and EcoVadis, helping us to continually improve. All applications received will be reviewed by a member of our Talent Acquisition team. We do not rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Privacy information: For UK & EU, personal data will be retained for up to two years in accordance with Baringa Recruitment Privacy Notice. For the USA, personal data may be retained for up to two years under relevant privacy notices.
Apr 07, 2026
Full time
Digital & Technology Delivery Consulting & Advisory Manager (Quality Engineering) London, United Kingdom Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value Baringa's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Digital & Technology practice are looking for an experienced Digital & Technology Delivery Manager with quality engineering skills to join the team. In Digital & Technology (D&T), we focus on the skills, capabilities, and offerings to help define, drive, and support technology enabled change. We have extensive experience in strategic transformation across financial services, energy, utilities, telecoms, and government. Our skilled technology consultants are trusted advisors, delivering significant value to our clients. Our industry growth and geographic expansion means that we can offer our employees great career development and progression across a diverse range of engagements. What you will be doing Within D&T, you will play a key role in shaping and delivering transformation outcomes, ensuring that delivery is structured, effective, and underpinned by built-in quality practices across the lifecycle. Our focus is on embedding quality into delivery, ensuring that testing, assurance, and risk management are not afterthoughts, but core components of how programmes are designed and executed. Here's an insight into the key responsibilities: Leading delivery across complex transformation programmes, defining delivery approaches, governance, and operating models that embed quality, risk management, and assurance into delivery from day one. Bringing working knowledge of testing and quality practices to: Ensure quality is integrated across the delivery lifecycle Challenge delivery teams on approach, coverage, and risk Ensuring that delivery is underpinned by robust quality practices, including: Embedding test strategy and planning within delivery frameworks Establishing quality governance and controls Driving risk based approaches to testing and assurance This role does not require deep technical quality engineering expertise but does require the ability to embed and advocate for quality within delivery environments. Your skills and experience We continue to build a diverse and inclusive team and welcome individuals with new insights and styles. Previously successful candidates have demonstrated the following: Able to operate as a client facing consultant: structured thinking, problem solving, clarity in communication, and strong presence in front of clients. Experience crafting deliverables, shaping recommendations, and contributing to proposals or commercial discussions. Comfortable navigating ambiguity, leading workshops, and engaging senior stakeholders. Testing / Quality Engineering Literacy Solid understanding of test strategy, governance, planning, and quality processes across the delivery lifecycle. Ability to challenge delivery teams constructively on testing approach, risk, and quality. Familiarity with modern testing practices (automation, CI/CD integration, agile testing methods) without needing to be a hands on technologist. Able to support shaping new client opportunities, not just execute tasks. Leadership & Growth Mindset Shows appetite for developing their consulting career with Baringa. Strong collaborator who can work with external QE partners without needing to manage or build an internal team. Brings maturity, judgement, and the ability to represent the Testing specialism credibly within D&T. What a career at Baringa will give you Putting People First. We recognise the importance of work life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: 5 weeks of annual leave available at the start of each year, plus a 2 week increase after 5 years of continuous service. Flexible Working: a hybrid working policy and more flexibility around taking unpaid leave. Corporate Responsibility Days: 3 days per year to help social and environmental causes. Wellbeing Fund: a People Fund for each employee to support wellbeing activities of their choice. Profit Share Scheme: all employees participate in the Baringa Group Profit Share Scheme. Diversity and Inclusion We are a proud Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and our people. Using business as a force for good. We maintain high standards of environmental performance and transparency, which is evident through our commitment to Net Zero with our SBTI verified Scope 1, 2, and 3 emissions reduction targets, and our support of the Better Business Act. We report our progress publicly and ensure that we are externally assessed and scored by organisations such as CDP and EcoVadis, helping us to continually improve. All applications received will be reviewed by a member of our Talent Acquisition team. We do not rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Privacy information: For UK & EU, personal data will be retained for up to two years in accordance with Baringa Recruitment Privacy Notice. For the USA, personal data may be retained for up to two years under relevant privacy notices.
A consultancy firm based in the UK seeks a Senior IT Strategy Consultant to provide fractional vCTO services for SME-enterprise clients. You will drive technology strategy and transformational initiatives, directly engaging with senior stakeholders. The ideal candidate will have senior technology leadership experience and a proven track record in delivering complex programs. This hybrid role offers a competitive salary along with benefits.
Apr 07, 2026
Full time
A consultancy firm based in the UK seeks a Senior IT Strategy Consultant to provide fractional vCTO services for SME-enterprise clients. You will drive technology strategy and transformational initiatives, directly engaging with senior stakeholders. The ideal candidate will have senior technology leadership experience and a proven track record in delivering complex programs. This hybrid role offers a competitive salary along with benefits.
Join our leading consulting firm's Technology & Transformation practice as a Senior Consultant/Manager - Security Operations Architect (permanent or FTC, hybrid working). Design next-gen detection and response capabilities, bridge strategy to engineering blueprints, and evolve client operating models within a high-growth cyber practice tackling toughest security challenges click apply for full job details
Apr 07, 2026
Full time
Join our leading consulting firm's Technology & Transformation practice as a Senior Consultant/Manager - Security Operations Architect (permanent or FTC, hybrid working). Design next-gen detection and response capabilities, bridge strategy to engineering blueprints, and evolve client operating models within a high-growth cyber practice tackling toughest security challenges click apply for full job details
Graduate Sales Consultant - Fire and Security Bristol. This is a field based sales role. Your week will be a mixture of office based and going to customers sites for meetings. Johnson Controls, Unit 1 Westpoint Row, Almondsbury, Bristol, BS32 4QG. You need to be willing to travel. To get on this prestigious graduate programme we require a bachelor's degree in business or engineering (other relevant fields will also be considered). Please include your certificates in your application alongside your UK Driving licence. Are you ready to kickstart your career in sales with a globally renowned company? At Johnson Controls, we're looking for ambitious, driven individuals who want to gain hands on experience while shaping the future of smart buildings, energy solutions, and innovative technology. Ready to spark your future? Join Johnson Controls and dive into the world of fire and security technology! We're talking fire and security alarms, CCTV, access control. All the cool stuff that keeps people safe. As a Sales Graduate, you'll: Build relationships with clients and key decision makers Generate new business opportunities Develop a deep understanding of industry trends and market changes Work alongside experienced sales professionals to maximize growth Master the art of cross selling, upselling, and white spacing Gain firsthand experience in sales strategy, customer engagement, and territory management Who We Are Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. We create intelligent buildings, energy efficient solutions, and integrated infrastructure that drive progress. As a graduate, you'll be part of our mission to shape a better tomorrow making buildings safer, smarter and more sustainable. How You'll Learn Shadowing industry professionals to gain real world experience Learning about cutting edge products and technology Assisting in designing solutions, processing quotes, and managing projects Collaborating with teams across the business, ensuring seamless service deliver Education BMS PROGRESS - Level 4 Sales Executive - Mix of college learning remotely and hands on mentoring What You'll Need: Bachelor's degree in Business or Engineering (other relevant fields will also be considered) Full Driving Licence (Essential for the role) Strong communication & organisational skills IT proficiency - Comfort with digital tools and platforms Passion for teamwork & customer engagement A future focused mindset - Thinking ahead and innovating Perks & Pay: Competitive salary package - £26,500 plus incentive earning potential in the future Paid holidays plus sick pay - We look after you Comprehensive benefits - Access to Pension, life assurance, employee assistance program, referral scheme, discounts on high street brands, cycle to work scheme, and exclusive discounts on Johnson Controls security products Top tier training - Extensive product and on the job/cross training opportunities Supportive team environment - Learn from the best in a collaborative and encouraging setting Career progression - Development opportunities through various career ladders Commitment to safety - Dedicated to our Zero Harm policy Access to business resource groups - Learn and connect with industry leaders Company IT equipment - Everything you need to succeed After This Programme Many of our graduates go on to become lead sellers and managers, leading teams and projects with confidence. This role is just the beginning-the potential for growth within Johnson Controls is limitless. Next Steps: Send your CV, driving licence, degree certificate If your application stands out, you will have a chat with our Talent Acquisition team ️ Smash the screening call and you will be invited to attend an assessment centre Start your journey in late summer 2026 Deadline to apply: Friday 10th April 2026 Ready to launch your career with Johnson Controls? Apply now and let's get started!
Apr 07, 2026
Full time
Graduate Sales Consultant - Fire and Security Bristol. This is a field based sales role. Your week will be a mixture of office based and going to customers sites for meetings. Johnson Controls, Unit 1 Westpoint Row, Almondsbury, Bristol, BS32 4QG. You need to be willing to travel. To get on this prestigious graduate programme we require a bachelor's degree in business or engineering (other relevant fields will also be considered). Please include your certificates in your application alongside your UK Driving licence. Are you ready to kickstart your career in sales with a globally renowned company? At Johnson Controls, we're looking for ambitious, driven individuals who want to gain hands on experience while shaping the future of smart buildings, energy solutions, and innovative technology. Ready to spark your future? Join Johnson Controls and dive into the world of fire and security technology! We're talking fire and security alarms, CCTV, access control. All the cool stuff that keeps people safe. As a Sales Graduate, you'll: Build relationships with clients and key decision makers Generate new business opportunities Develop a deep understanding of industry trends and market changes Work alongside experienced sales professionals to maximize growth Master the art of cross selling, upselling, and white spacing Gain firsthand experience in sales strategy, customer engagement, and territory management Who We Are Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. We create intelligent buildings, energy efficient solutions, and integrated infrastructure that drive progress. As a graduate, you'll be part of our mission to shape a better tomorrow making buildings safer, smarter and more sustainable. How You'll Learn Shadowing industry professionals to gain real world experience Learning about cutting edge products and technology Assisting in designing solutions, processing quotes, and managing projects Collaborating with teams across the business, ensuring seamless service deliver Education BMS PROGRESS - Level 4 Sales Executive - Mix of college learning remotely and hands on mentoring What You'll Need: Bachelor's degree in Business or Engineering (other relevant fields will also be considered) Full Driving Licence (Essential for the role) Strong communication & organisational skills IT proficiency - Comfort with digital tools and platforms Passion for teamwork & customer engagement A future focused mindset - Thinking ahead and innovating Perks & Pay: Competitive salary package - £26,500 plus incentive earning potential in the future Paid holidays plus sick pay - We look after you Comprehensive benefits - Access to Pension, life assurance, employee assistance program, referral scheme, discounts on high street brands, cycle to work scheme, and exclusive discounts on Johnson Controls security products Top tier training - Extensive product and on the job/cross training opportunities Supportive team environment - Learn from the best in a collaborative and encouraging setting Career progression - Development opportunities through various career ladders Commitment to safety - Dedicated to our Zero Harm policy Access to business resource groups - Learn and connect with industry leaders Company IT equipment - Everything you need to succeed After This Programme Many of our graduates go on to become lead sellers and managers, leading teams and projects with confidence. This role is just the beginning-the potential for growth within Johnson Controls is limitless. Next Steps: Send your CV, driving licence, degree certificate If your application stands out, you will have a chat with our Talent Acquisition team ️ Smash the screening call and you will be invited to attend an assessment centre Start your journey in late summer 2026 Deadline to apply: Friday 10th April 2026 Ready to launch your career with Johnson Controls? Apply now and let's get started!
Associate Consultant - Experienced hire 26-27 (London Office) Associate Consultant - Experienced hire 26-27 (London Office) More Information Job Title: Associate Consultant - Experienced Hire (Strategy) Location: London Closing date for applications: 27th April 2026 Interview process & dates: Initial Online Test: Issued on a rolling basis 1 st Round Case Interviews: From 18th May 2026 Final Round Case Interviews: From 15th June 2026 UK Visa Sponsorship Provided: Yes About OC&C OC&C Strategy Consultantsis a global strategy consulting firm, founded in 1987. We are continuing to expand rapidly etre seekingexceptionalAssociate Consultants to join ourgrowing Londonoffice. Our people are agile thinkers from diverse backgrounds, united by constant curiosity and a desire to work together to solvecomplex businessproblems. Each client challenge is unique, so instead of relying on generic solutions, we break down problems using rigorous, independent thinking until we find its root cause. The Role The primary role of an Associate Consultant (Experienced hire)is to support the delivery of strategic advice to clients; lead and deliver on the analytic modules assigned which involves data gathering, analysis and interpret ing the results to deliver insight . Af ter gaining appropriate experience , you will be responsible for task management of more junior Associate Consultants. You will work in small, agile project teams, with the average assignment lasting 4-8 weeks and have the opportunity to gain experience across the range of client types and sectors we serve. About The Candidate EXPERIENCE REQUIRED We are looking for candidates who meet one of the following profiles: 2-3 years of prior Strategy Associate Consultant experienceor 3-5 years of experiencein atop tiercorporate,banking, orM&A environment You will bring: Strong experience in data gathering, financial analysis, market and competitor analysis,and evaluating acquisitions Comfort working extensively with Excel is key to success in this position,with confidence using complex functions to developdata insights, as well as awillingnessto learn newformulasto broaden analytical capability. Some base knowledge is expected, but you will be expected to rapidly upskill on the job Skilled in using PowerPoint to structure and present complex information to senior team members with precision and clarity. WHAT WE ARE LOOKING FOR Creative thinkers who have a desire to solve challenging problems and the ability to provide commercial insight Strong communicators who can efficiently create clear and concise written and graphical work for use in team settings Team players who will collaborate well with others within our tight-knit teams and demonstrate the ability to lead and motivate others Motivated, resilient and hard-working individuals who are always keen to get to the best answers A strong academic record About The Company WHAT MAKES OC&C DIFFERENT Our strategy and M&A focus - a lot of consulting is multi-month implementation projects, focused on cost or IT transformation; that's not us. We provide advice to our clients on where to play and how to win, in our key sectors of Retail, Leisure & Hospitality; Consumer Goods; Technology & Media; B2B Products & Services; and Private Equity. We work with organisations of all sizes, from global blue chips and household names to smaller industry challengers. Due to the strategic nature of our work, we spend a lot more time collaborating in our London office - we don't "live out of a suitcase" like some types of consulting. Our people - at OC&C our people are at the heart of everything we do & we work hard to ensure we are a workplace that encourages everyone to flourish, irrespective of background. Diversity of thought is integral to the success of our business & our six diversity networks play a pivotal role in ensuring we are developing and nurturing everyone. Our culture - at OC&C we foster an entrepreneurial environment, and we all play a role in building the firm, through participation in various task teams to drive forward change. Because we work in small teams ( 5-7 vs often 10+ at more implementation-focused firms) you will get more exposure to all experience levels in the business. No client-service industries work the typical 9-5, but we have several mechanisms to make sure the job is sustainable, including our popular unpaid leave scheme - over 70% of our Associate Consultants opt to take up to an extra month of unpaid leave every year (as well as fully paid holidays). We're also encouraged to try new things outside of work with the 'Hobbies & Wellness' subsidy & our internal 'Ministry of Fun' takes their job of organising social events very seriously! Our values - we are dedicated to creating positive change for the world around us. We devote a portion of our revenue to pro-bono projects each year, we help clients with ESG issues, and we take ethics seriously, ensuring that you don't work on projects that are against your values. We are also incredibly proud to be a B Corp . Our global opportunities - we deliver insights to clients across the globe and many of our projects have cross-office teams. As you progress there will also be opportunities such as ambassadorships, which offer people a chance to work abroad for 4-6 months, or longer-term transfers. OC&C are committed to fostering an inclusive culture, in which people of all backgrounds can thrive. We encourage applications from all, regardless of age, sexual orientation, gender identity or gender expression, transgender status, disability, marital status, pregnancy or maternity, religion or belief, race or ethnic origin, and socioeconomic background. We also have network groups who actively support the inclusion of all our colleagues. OC&C is a Disability Confident Committed Employer - if you require any reasonable adjustments to the recruitment process, please inform the OC&C recruitment team and we will work with you to accommodate these.
Apr 07, 2026
Full time
Associate Consultant - Experienced hire 26-27 (London Office) Associate Consultant - Experienced hire 26-27 (London Office) More Information Job Title: Associate Consultant - Experienced Hire (Strategy) Location: London Closing date for applications: 27th April 2026 Interview process & dates: Initial Online Test: Issued on a rolling basis 1 st Round Case Interviews: From 18th May 2026 Final Round Case Interviews: From 15th June 2026 UK Visa Sponsorship Provided: Yes About OC&C OC&C Strategy Consultantsis a global strategy consulting firm, founded in 1987. We are continuing to expand rapidly etre seekingexceptionalAssociate Consultants to join ourgrowing Londonoffice. Our people are agile thinkers from diverse backgrounds, united by constant curiosity and a desire to work together to solvecomplex businessproblems. Each client challenge is unique, so instead of relying on generic solutions, we break down problems using rigorous, independent thinking until we find its root cause. The Role The primary role of an Associate Consultant (Experienced hire)is to support the delivery of strategic advice to clients; lead and deliver on the analytic modules assigned which involves data gathering, analysis and interpret ing the results to deliver insight . Af ter gaining appropriate experience , you will be responsible for task management of more junior Associate Consultants. You will work in small, agile project teams, with the average assignment lasting 4-8 weeks and have the opportunity to gain experience across the range of client types and sectors we serve. About The Candidate EXPERIENCE REQUIRED We are looking for candidates who meet one of the following profiles: 2-3 years of prior Strategy Associate Consultant experienceor 3-5 years of experiencein atop tiercorporate,banking, orM&A environment You will bring: Strong experience in data gathering, financial analysis, market and competitor analysis,and evaluating acquisitions Comfort working extensively with Excel is key to success in this position,with confidence using complex functions to developdata insights, as well as awillingnessto learn newformulasto broaden analytical capability. Some base knowledge is expected, but you will be expected to rapidly upskill on the job Skilled in using PowerPoint to structure and present complex information to senior team members with precision and clarity. WHAT WE ARE LOOKING FOR Creative thinkers who have a desire to solve challenging problems and the ability to provide commercial insight Strong communicators who can efficiently create clear and concise written and graphical work for use in team settings Team players who will collaborate well with others within our tight-knit teams and demonstrate the ability to lead and motivate others Motivated, resilient and hard-working individuals who are always keen to get to the best answers A strong academic record About The Company WHAT MAKES OC&C DIFFERENT Our strategy and M&A focus - a lot of consulting is multi-month implementation projects, focused on cost or IT transformation; that's not us. We provide advice to our clients on where to play and how to win, in our key sectors of Retail, Leisure & Hospitality; Consumer Goods; Technology & Media; B2B Products & Services; and Private Equity. We work with organisations of all sizes, from global blue chips and household names to smaller industry challengers. Due to the strategic nature of our work, we spend a lot more time collaborating in our London office - we don't "live out of a suitcase" like some types of consulting. Our people - at OC&C our people are at the heart of everything we do & we work hard to ensure we are a workplace that encourages everyone to flourish, irrespective of background. Diversity of thought is integral to the success of our business & our six diversity networks play a pivotal role in ensuring we are developing and nurturing everyone. Our culture - at OC&C we foster an entrepreneurial environment, and we all play a role in building the firm, through participation in various task teams to drive forward change. Because we work in small teams ( 5-7 vs often 10+ at more implementation-focused firms) you will get more exposure to all experience levels in the business. No client-service industries work the typical 9-5, but we have several mechanisms to make sure the job is sustainable, including our popular unpaid leave scheme - over 70% of our Associate Consultants opt to take up to an extra month of unpaid leave every year (as well as fully paid holidays). We're also encouraged to try new things outside of work with the 'Hobbies & Wellness' subsidy & our internal 'Ministry of Fun' takes their job of organising social events very seriously! Our values - we are dedicated to creating positive change for the world around us. We devote a portion of our revenue to pro-bono projects each year, we help clients with ESG issues, and we take ethics seriously, ensuring that you don't work on projects that are against your values. We are also incredibly proud to be a B Corp . Our global opportunities - we deliver insights to clients across the globe and many of our projects have cross-office teams. As you progress there will also be opportunities such as ambassadorships, which offer people a chance to work abroad for 4-6 months, or longer-term transfers. OC&C are committed to fostering an inclusive culture, in which people of all backgrounds can thrive. We encourage applications from all, regardless of age, sexual orientation, gender identity or gender expression, transgender status, disability, marital status, pregnancy or maternity, religion or belief, race or ethnic origin, and socioeconomic background. We also have network groups who actively support the inclusion of all our colleagues. OC&C is a Disability Confident Committed Employer - if you require any reasonable adjustments to the recruitment process, please inform the OC&C recruitment team and we will work with you to accommodate these.
Buckinghamshire Council
Aylesbury, Buckinghamshire
We are seeking an experienced, professional Highways Commissioning Manager to lead the commissioning, planning and delivery of routine and reactive highways maintenance across Buckinghamshire. This strategic role ensures the effective delivery of the Council's annual programmes, providing assurance that commissioned services deliver the expected scope, quality and value for money. You will play a vital part in shaping a responsive, efficient and customer focused highways service - one aligned to the vision and objectives of Buckinghamshire Highways and committed to achieving strong performance, excellent service outcomes and financial stewardship. About us Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. Buckinghamshire Council's Highways team are responsible for maintaining a safe, resilient and high quality road network for residents, businesses and communities. We collaborate with our Alliance delivery partners, consultants and contractors to deliver complex, high profile programmes that support the county's long term infrastructure needs. We take pride in our organisational values. As part of our team, you will embody our commitment to being: Proud, Ambitious, Collaborative and Trustworthy - working to high standards, driving improvement and always acting with professionalism and accountability. About the role As Highways Commissioning Manager, Revenue, you will lead the commissioning and oversight of routine and reactive maintenance services to ensure effective delivery of programmes, robust contract performance and long term value. Working across the Council, with elected Members and with key delivery partners, you will ensure the service continues to evolve, innovate and meet the needs of Buckinghamshire's residents. Key Responsibilities: Lead the planning, development and delivery of routine and reactive highways maintenance programmes. Develop and implement integrated strategies informed by customer insight, operational data, best practice and commercial considerations. Provide expert advice and strategic guidance on commissioning, commercial and highways maintenance matters. Ensure compliance with legislation, professional standards, policies and contractual requirements. Prepare and present complex reports, business cases, specifications and management information. Manage key provider relationships, ensuring services are delivered to the required standards, budgets and performance expectations. Lead major contractual and framework negotiations to secure value for money and long term service resilience. Proactively identify, assess and manage risks, ensuring robust business continuity arrangements. Lead and develop a high performing team, fostering capability, professional standards and a culture of continuous improvement. Oversee a budget of approximately £25M per annum, ensuring financial integrity, accurate forecasting and strategic use of resources. Drive innovation, service transformation and efficiency initiatives aligned with the Council's wider objectives. About you You will be a Highways Professional with extensive experience in delivering operational highways maintenance programmes through contractual arrangements. A natural relationship builder, you will be passionate about developing effective and collaborative partnerships with delivery partners, internal colleagues and a wide range of stakeholders. Solution focused, you will embrace new technology, innovation and change and be able to inspire others to follow you on this journey. Other information For further information on this role please see the attached job summary. This role requires face-to-face working, collaboration and meetings. The postholder will be expected to be in the office at least two days a week and be able to travel between our operational depots as necessary. This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit Our Communities directorate works across the county to deliver a number of the key customer facing services that our residents, businesses and visitors rely on every day. This directorate includes a wide range of services, including: collecting and disposing of waste and recycling maintaining our roads and Rights of Way network and parking ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers managing Country Parks leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy Licensing, Environmental Health and Trading Standards Cemeteries and Crematoria The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment. We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that's through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team. We recognise and reward you Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
Apr 07, 2026
Full time
We are seeking an experienced, professional Highways Commissioning Manager to lead the commissioning, planning and delivery of routine and reactive highways maintenance across Buckinghamshire. This strategic role ensures the effective delivery of the Council's annual programmes, providing assurance that commissioned services deliver the expected scope, quality and value for money. You will play a vital part in shaping a responsive, efficient and customer focused highways service - one aligned to the vision and objectives of Buckinghamshire Highways and committed to achieving strong performance, excellent service outcomes and financial stewardship. About us Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. Buckinghamshire Council's Highways team are responsible for maintaining a safe, resilient and high quality road network for residents, businesses and communities. We collaborate with our Alliance delivery partners, consultants and contractors to deliver complex, high profile programmes that support the county's long term infrastructure needs. We take pride in our organisational values. As part of our team, you will embody our commitment to being: Proud, Ambitious, Collaborative and Trustworthy - working to high standards, driving improvement and always acting with professionalism and accountability. About the role As Highways Commissioning Manager, Revenue, you will lead the commissioning and oversight of routine and reactive maintenance services to ensure effective delivery of programmes, robust contract performance and long term value. Working across the Council, with elected Members and with key delivery partners, you will ensure the service continues to evolve, innovate and meet the needs of Buckinghamshire's residents. Key Responsibilities: Lead the planning, development and delivery of routine and reactive highways maintenance programmes. Develop and implement integrated strategies informed by customer insight, operational data, best practice and commercial considerations. Provide expert advice and strategic guidance on commissioning, commercial and highways maintenance matters. Ensure compliance with legislation, professional standards, policies and contractual requirements. Prepare and present complex reports, business cases, specifications and management information. Manage key provider relationships, ensuring services are delivered to the required standards, budgets and performance expectations. Lead major contractual and framework negotiations to secure value for money and long term service resilience. Proactively identify, assess and manage risks, ensuring robust business continuity arrangements. Lead and develop a high performing team, fostering capability, professional standards and a culture of continuous improvement. Oversee a budget of approximately £25M per annum, ensuring financial integrity, accurate forecasting and strategic use of resources. Drive innovation, service transformation and efficiency initiatives aligned with the Council's wider objectives. About you You will be a Highways Professional with extensive experience in delivering operational highways maintenance programmes through contractual arrangements. A natural relationship builder, you will be passionate about developing effective and collaborative partnerships with delivery partners, internal colleagues and a wide range of stakeholders. Solution focused, you will embrace new technology, innovation and change and be able to inspire others to follow you on this journey. Other information For further information on this role please see the attached job summary. This role requires face-to-face working, collaboration and meetings. The postholder will be expected to be in the office at least two days a week and be able to travel between our operational depots as necessary. This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit Our Communities directorate works across the county to deliver a number of the key customer facing services that our residents, businesses and visitors rely on every day. This directorate includes a wide range of services, including: collecting and disposing of waste and recycling maintaining our roads and Rights of Way network and parking ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers managing Country Parks leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy Licensing, Environmental Health and Trading Standards Cemeteries and Crematoria The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment. We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that's through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team. We recognise and reward you Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
The role will support the UK Claims Manager and the UK Head of Claims and will influence our Claims Fraud strategy as we grow, with a view to minimising leakage and achieving operational excellence through highly skilled employees supported by market-leading technology. This role will also include serving as a subject-matter expert on credit hire as we build out our Global Claims Platform click apply for full job details
Apr 07, 2026
Full time
The role will support the UK Claims Manager and the UK Head of Claims and will influence our Claims Fraud strategy as we grow, with a view to minimising leakage and achieving operational excellence through highly skilled employees supported by market-leading technology. This role will also include serving as a subject-matter expert on credit hire as we build out our Global Claims Platform click apply for full job details
We're on the hunt for an Associate Director with a passion for driving successful delivery of complex data projects. If you have a clear and unbridled passion for data and tech, for getting the job done and thrive on tackling exciting challenges in the world of data and technology, then this may well be the role for you! The Team We're Intuita - a fast-growing consultancy that's making waves in both the consultancy and technology space. With our ambitious goals for future growth as we join forces with FSP Consulting for 2026, we are looking for talented individuals to complement the team of experts we already have working across our business, becoming a pivotal part of our journey, to not just meet but continuously exceed our client expectations! Interested? Read on for the Job Spec! The Role As an Associate Director - Analytics, you will play a pivotal leadership role within Intuita's analytics practice. We are looking for a rounded and experienced data professional who has proven success of delivering successful and innovative data projects. Our culture is vital at Intuita and you will be someone who values operating in a team environment and enjoys supporting the development of people. Crucially we will prioritize and are ideally seeking those from the following industries: Telco, Financial Services (ideally insurance, banking and pensions) and Healthcare and /or Life Science. You will be responsible for shaping analytics and data science solutions for key clients, leading high-performing consulting teams, and driving the commercial growth of our analytics offering. This role combines deep analytical expertise with data science experience, strong stakeholder management, and a passion for developing people. Your leadership mentality will demonstrate proactive, growth-oriented approach, continually pushing for improved ways of working, innovation, and performance. Your personality traits will aid an energising and supportive environment where people feel stretched, motivated, and valued. You will collaborate closely with other capability leads to shape integrated, cross-functional solutions that bring the best of Intuita to our clients. You will play an active role in influencing internal decisions around practice strategy, resourcing, delivery models, and capability development - ensuring that the analytics capability is well-positioned, scalable, and aligned with the wider business vision. This combined leadership role will see you contribute not only to client success, but to the evolution of Intuita's culture, operating model, and long-term capability growth. Your Key Responsibilities Client Engagement & Delivery The Associate Director will serve as a trusted advisor to clients, leading end-to-end analytics projects from scoping through delivery. This includes understanding client business challenges, designing analytical approaches, overseeing execution, and presenting insights to senior stakeholders. You'll be responsible for ensuring high-quality deliverables that drive measurable business impact. Importantly, your personality is vital with a variety of skills needed to foster relationships, build trust, manage client challenge, generate innovation and support delivery from internal teams. Technical Leadership You'll guide teams in applying advanced analytical techniques including statistical modelling, predictive analytics, machine learning, and presentation of impactful insight. This involves designing analytical solutions, ensuring methodological rigor, and translating complex technical concepts into actionable business insight and recommendations. Team Development As a senior leader within the analytics practice, you'll mentor analysts and senior analysts, providing technical guidance and professional development. You'll foster a culture of continuous learning and analytical excellence while helping team members grow their consulting and technical skills. Set ambitious standards for delivery quality and consultant performance, fostering a culture of proactivity, ownership, and excellence. Motivate teams through clarity, constructive challenge, and high expectations, enabling individuals to exceed their perceived potential. Business Development/Commercial Management You'll contribute to practice growth by identifying opportunities within existing client relationships, supporting proposal development, and participating in new business pitches. Your deep analytical expertise and industry knowledge will help shape compelling solutions for prospective clients. You will have the capability to be seen as a trusted partner who can advise on problems, challenges or opportunities. You will also easily translate across clients, adapting team development across multiple sectors and levels of data maturity. You will be experienced, and demonstrate capability, in managing commercial relationships, identifying new opportunities and maximising revenue from existing client relationships. Practice Building Beyond client work, you'll help strengthen Intuita's analytics capabilities by developing methodologies, building intellectual capital, and staying current with emerging trends in data science and analytics. Your Skills & Experience What we'd see as pretty Essential Significant experience in analytics consulting, a client-facing analytics role or leading a data analytics capability. Strong background in digital, marketing, or customer analytics. Proven ability to engage and influence senior stakeholders. Experience of delivering compelling analytics across a variety of sectors. Experience leading teams and managing complex analytics programmes. Excellent communication skills with the ability to simplify complex concepts. Flexibility - the ability to step into a variety of situations and contribute to successful delivery. Adaptability with the desire to be part of a successful team. Personable, someone who wants to create and sustain a collaborative and supportive team environment. What we'd find Desirable Experience with tools such as, BigQuery, Snowflake, Databricks, SQL, Python/R, or BI platforms (e.g. Power BI, Tableau). Experience with experimentation, attribution modelling, or advanced statistical techniques. Background in developing and implementing data strategy and or data transformation programmes. but if you don't fit these exactly and are interested in working for us, get in touch anyway - we hire people, not job specs! What's in it for you? Salary: circa: £80,000 - £100,000 per annum DOE and level; (Really) flexible and remote working -we don't mind when, where or how you work; you are trusted to work in the way that suits you best. Genuine care and support for your health and wellbeing -free therapy sessions, financial education, birthday treats and much more. Incredible training and learning opportunities -you'll be surrounded by the best in the business and encouraged to keep growing. Freedom and empowerment to own problems and explore new ideas -we allow our consultants to actually be consultants, not just bodies. A supportive, friendly team -we work hard and enjoy spending time together, whether it's in-person at socials or via silly Slack conversations. Dog friendly offices -we're a team of dog lovers, so we've made our offices dog friendly! Longer term our permanent hires attract the following key benefits seen on our careers page, as well as lighter, wider perks and of course a welcoming, supportive environment in which to develop and thrive is our best offering! We look forward to hearing more from you!
Apr 07, 2026
Full time
We're on the hunt for an Associate Director with a passion for driving successful delivery of complex data projects. If you have a clear and unbridled passion for data and tech, for getting the job done and thrive on tackling exciting challenges in the world of data and technology, then this may well be the role for you! The Team We're Intuita - a fast-growing consultancy that's making waves in both the consultancy and technology space. With our ambitious goals for future growth as we join forces with FSP Consulting for 2026, we are looking for talented individuals to complement the team of experts we already have working across our business, becoming a pivotal part of our journey, to not just meet but continuously exceed our client expectations! Interested? Read on for the Job Spec! The Role As an Associate Director - Analytics, you will play a pivotal leadership role within Intuita's analytics practice. We are looking for a rounded and experienced data professional who has proven success of delivering successful and innovative data projects. Our culture is vital at Intuita and you will be someone who values operating in a team environment and enjoys supporting the development of people. Crucially we will prioritize and are ideally seeking those from the following industries: Telco, Financial Services (ideally insurance, banking and pensions) and Healthcare and /or Life Science. You will be responsible for shaping analytics and data science solutions for key clients, leading high-performing consulting teams, and driving the commercial growth of our analytics offering. This role combines deep analytical expertise with data science experience, strong stakeholder management, and a passion for developing people. Your leadership mentality will demonstrate proactive, growth-oriented approach, continually pushing for improved ways of working, innovation, and performance. Your personality traits will aid an energising and supportive environment where people feel stretched, motivated, and valued. You will collaborate closely with other capability leads to shape integrated, cross-functional solutions that bring the best of Intuita to our clients. You will play an active role in influencing internal decisions around practice strategy, resourcing, delivery models, and capability development - ensuring that the analytics capability is well-positioned, scalable, and aligned with the wider business vision. This combined leadership role will see you contribute not only to client success, but to the evolution of Intuita's culture, operating model, and long-term capability growth. Your Key Responsibilities Client Engagement & Delivery The Associate Director will serve as a trusted advisor to clients, leading end-to-end analytics projects from scoping through delivery. This includes understanding client business challenges, designing analytical approaches, overseeing execution, and presenting insights to senior stakeholders. You'll be responsible for ensuring high-quality deliverables that drive measurable business impact. Importantly, your personality is vital with a variety of skills needed to foster relationships, build trust, manage client challenge, generate innovation and support delivery from internal teams. Technical Leadership You'll guide teams in applying advanced analytical techniques including statistical modelling, predictive analytics, machine learning, and presentation of impactful insight. This involves designing analytical solutions, ensuring methodological rigor, and translating complex technical concepts into actionable business insight and recommendations. Team Development As a senior leader within the analytics practice, you'll mentor analysts and senior analysts, providing technical guidance and professional development. You'll foster a culture of continuous learning and analytical excellence while helping team members grow their consulting and technical skills. Set ambitious standards for delivery quality and consultant performance, fostering a culture of proactivity, ownership, and excellence. Motivate teams through clarity, constructive challenge, and high expectations, enabling individuals to exceed their perceived potential. Business Development/Commercial Management You'll contribute to practice growth by identifying opportunities within existing client relationships, supporting proposal development, and participating in new business pitches. Your deep analytical expertise and industry knowledge will help shape compelling solutions for prospective clients. You will have the capability to be seen as a trusted partner who can advise on problems, challenges or opportunities. You will also easily translate across clients, adapting team development across multiple sectors and levels of data maturity. You will be experienced, and demonstrate capability, in managing commercial relationships, identifying new opportunities and maximising revenue from existing client relationships. Practice Building Beyond client work, you'll help strengthen Intuita's analytics capabilities by developing methodologies, building intellectual capital, and staying current with emerging trends in data science and analytics. Your Skills & Experience What we'd see as pretty Essential Significant experience in analytics consulting, a client-facing analytics role or leading a data analytics capability. Strong background in digital, marketing, or customer analytics. Proven ability to engage and influence senior stakeholders. Experience of delivering compelling analytics across a variety of sectors. Experience leading teams and managing complex analytics programmes. Excellent communication skills with the ability to simplify complex concepts. Flexibility - the ability to step into a variety of situations and contribute to successful delivery. Adaptability with the desire to be part of a successful team. Personable, someone who wants to create and sustain a collaborative and supportive team environment. What we'd find Desirable Experience with tools such as, BigQuery, Snowflake, Databricks, SQL, Python/R, or BI platforms (e.g. Power BI, Tableau). Experience with experimentation, attribution modelling, or advanced statistical techniques. Background in developing and implementing data strategy and or data transformation programmes. but if you don't fit these exactly and are interested in working for us, get in touch anyway - we hire people, not job specs! What's in it for you? Salary: circa: £80,000 - £100,000 per annum DOE and level; (Really) flexible and remote working -we don't mind when, where or how you work; you are trusted to work in the way that suits you best. Genuine care and support for your health and wellbeing -free therapy sessions, financial education, birthday treats and much more. Incredible training and learning opportunities -you'll be surrounded by the best in the business and encouraged to keep growing. Freedom and empowerment to own problems and explore new ideas -we allow our consultants to actually be consultants, not just bodies. A supportive, friendly team -we work hard and enjoy spending time together, whether it's in-person at socials or via silly Slack conversations. Dog friendly offices -we're a team of dog lovers, so we've made our offices dog friendly! Longer term our permanent hires attract the following key benefits seen on our careers page, as well as lighter, wider perks and of course a welcoming, supportive environment in which to develop and thrive is our best offering! We look forward to hearing more from you!
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Workforce and Organisation is a core Capgemini Invent capability unit that puts people at the heart of everything we do. We combine strategy, process, people, technology, and data working across all sectors to transform technology, organisations, and society. W&O are made up of three capability teams, including Programme & Change Acceleration ('P&CA') which is the focus of this specific role. P&CA houses Capgemini Invent's transformation programme delivery and change experts. YOUR ROLE As a Senior Consultant in the Programme and Change Acceleration team, you will lead and support the delivery of complex business transformation and change initiatives across multiple sectors, applying programme expertise to help clients achieve successful, sustainable change. As a Senior Consultant you will play a key role in: Independently leading the execution of workstreams on client delivery and being a mentor/coach to junior team members, enabling capability development and growth of our team. Supporting the delivery of business transformation initiatives by championing the use of P3M methodologies, tools, and processes across clientengagements, while contributing to the advancement of P&CA thought leadership. Helping embed governance, controls and reporting to enable effective oversight and standardisation at all levels of transformation initiatives. Contributing to the development of internal training pathways to strengthen P&CA capability and provide coaching to junior members of the team. Applying a commercial mindset to proactively identify new opportunities to support clients and help shape our P&CA service offers. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE Proven track record of delivering complex transformation initiatives across multiple industries, with expertise in programme and governance, stakeholder management and risk management. Experience managing workstreams or small projects on client engagements, leading high performing teams, and effectively delegate tasks to direct reports. Experience and expertise across multiple P3M methodologies and approaches. Strong commercial awareness, including the ability to identify and convert sales opportunities and manage budgets effectively. Demonstrated skills in people development through coaching and managing others. Desirable skills and/or experience: MSP, MoP, and/or P3O from Axelos PMQ, PPQ and/or ChPP from APM PMP and/or PgMP from PMI PRINCE2 Practitioner or agile equivalents Demonstrated experience supporting portfolio management, including planning, governance and reporting. Demonstrated experience working within the UK public sector, with an understanding of government governance frameworks, delivery environments and stakeholder landscapes. Proven ability to succeed in a matrixed organisation, and to enlist support and commitment from peers to sell and deliver consulting solutions. Currently working in a major Consulting firm, or in industry with prior Consulting experience. Experience of proposition building and delivery. Already hold or, willing and eligible to obtain (within 6 months), UK security vetting status of Security Check (SC). WHAT YOU'LL LOVE ABOUT WORKING HERE? The Programme and Change Acceleration team is at the heart of the transformational consultancy services Capgemini Invent deliver for our clients. We act as Capgemini Invent's programme and change management centre of excellence, focused on the design and delivery of business transformations. Our Change Management offering helps organisations to navigate and mitigate the people related challenges that come with complex transformations. Whilst our Programme Management offering equips organisations with the tools necessary to ensure successful delivery execution. We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years and voted in the top 10 for 2025. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Apr 07, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Workforce and Organisation is a core Capgemini Invent capability unit that puts people at the heart of everything we do. We combine strategy, process, people, technology, and data working across all sectors to transform technology, organisations, and society. W&O are made up of three capability teams, including Programme & Change Acceleration ('P&CA') which is the focus of this specific role. P&CA houses Capgemini Invent's transformation programme delivery and change experts. YOUR ROLE As a Senior Consultant in the Programme and Change Acceleration team, you will lead and support the delivery of complex business transformation and change initiatives across multiple sectors, applying programme expertise to help clients achieve successful, sustainable change. As a Senior Consultant you will play a key role in: Independently leading the execution of workstreams on client delivery and being a mentor/coach to junior team members, enabling capability development and growth of our team. Supporting the delivery of business transformation initiatives by championing the use of P3M methodologies, tools, and processes across clientengagements, while contributing to the advancement of P&CA thought leadership. Helping embed governance, controls and reporting to enable effective oversight and standardisation at all levels of transformation initiatives. Contributing to the development of internal training pathways to strengthen P&CA capability and provide coaching to junior members of the team. Applying a commercial mindset to proactively identify new opportunities to support clients and help shape our P&CA service offers. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE Proven track record of delivering complex transformation initiatives across multiple industries, with expertise in programme and governance, stakeholder management and risk management. Experience managing workstreams or small projects on client engagements, leading high performing teams, and effectively delegate tasks to direct reports. Experience and expertise across multiple P3M methodologies and approaches. Strong commercial awareness, including the ability to identify and convert sales opportunities and manage budgets effectively. Demonstrated skills in people development through coaching and managing others. Desirable skills and/or experience: MSP, MoP, and/or P3O from Axelos PMQ, PPQ and/or ChPP from APM PMP and/or PgMP from PMI PRINCE2 Practitioner or agile equivalents Demonstrated experience supporting portfolio management, including planning, governance and reporting. Demonstrated experience working within the UK public sector, with an understanding of government governance frameworks, delivery environments and stakeholder landscapes. Proven ability to succeed in a matrixed organisation, and to enlist support and commitment from peers to sell and deliver consulting solutions. Currently working in a major Consulting firm, or in industry with prior Consulting experience. Experience of proposition building and delivery. Already hold or, willing and eligible to obtain (within 6 months), UK security vetting status of Security Check (SC). WHAT YOU'LL LOVE ABOUT WORKING HERE? The Programme and Change Acceleration team is at the heart of the transformational consultancy services Capgemini Invent deliver for our clients. We act as Capgemini Invent's programme and change management centre of excellence, focused on the design and delivery of business transformations. Our Change Management offering helps organisations to navigate and mitigate the people related challenges that come with complex transformations. Whilst our Programme Management offering equips organisations with the tools necessary to ensure successful delivery execution. We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years and voted in the top 10 for 2025. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Graduate Software Sales Executive (ERP) Certain Advantage is hiring for a Graduate Software Sales Executive (ERP) for a fantastic client based in Macclesfield. The role is on a temp to permanent basis, with excellent benefits. £13.50-£14.00 an hour DOE, plus bonus (Up to £400 a month) Immediate starts. The Role: We're looking for a driven and commercially minded Graduate Software Sales Executive to join a growing team focused on selling ERP (Enterprise Resource Planning) software solutions. This is an excellent opportunity for someone at the early stages of their career who already has exposure to ERP sales environments-either working as an SDR/BDR within an ERP or SaaS business, or within a lead generation / recruitment agency supporting ERP markets. This is a sales-focused role, not a technical or implementation position. You'll be responsible for generating opportunities, engaging decision-makers, and supporting the sales pipeline. Key Responsibilities: Making outbound B2B calls to prospective customers across various sectors. Conduct outbound calling, emailing and LinkedIn outreach to generate qualified leads. Build an understanding of ERP solutions and confidently communicate value propositions. Identify key decision-makers within target organisations (Finance, Operations, IT) Generating qualified leads and booking appointments for client sales team Conducting business research to identify new opportunities and decision-makers Maintaining accurate records and follow-ups in the CRM system Working towards achievable call and conversion targets Building strong relationships with clients through clear and professional communication Hybrid - Office based in Macclesfield (2 days a week at home and 3 days in the office). Monday-Thursday 8.30am-5.00pm, Friday 8.30am-1.00pm (36.5 hours per week) Early Friday finish, regular team, and social events. The individual We're looking for people who have: Graduate with a strong interest in sales and technology Previous experience in ERP / SaaS sales (SDR / BDR / Telesales) or Agency supporting ERP/software markets (e.g. recruitment or lead generation) Strong business acumen and ability to quickly understand different industries Excellent telephone manner, communication and listening skills Confident, proactive, and target-driven sales attitude Strong research skills and attention to detail Self-motivated with the ability to work independently and as part of a team Comfortable using CRM systems (Salesforce and HubSpot) and Microsoft Office A team player Comfortable using LinkedIn and email as part of multichannel outreach strategy This role is focused on selling ERP solutions, not implementing, or supporting ERP systems. We're specifically looking for candidates with commercial exposure to ERP markets, rather than technical ERP users or consultants. If you're looking to build a career in software sales and already have exposure to the ERP space, we'd love to hear from you. Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn't for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.
Apr 07, 2026
Seasonal
Graduate Software Sales Executive (ERP) Certain Advantage is hiring for a Graduate Software Sales Executive (ERP) for a fantastic client based in Macclesfield. The role is on a temp to permanent basis, with excellent benefits. £13.50-£14.00 an hour DOE, plus bonus (Up to £400 a month) Immediate starts. The Role: We're looking for a driven and commercially minded Graduate Software Sales Executive to join a growing team focused on selling ERP (Enterprise Resource Planning) software solutions. This is an excellent opportunity for someone at the early stages of their career who already has exposure to ERP sales environments-either working as an SDR/BDR within an ERP or SaaS business, or within a lead generation / recruitment agency supporting ERP markets. This is a sales-focused role, not a technical or implementation position. You'll be responsible for generating opportunities, engaging decision-makers, and supporting the sales pipeline. Key Responsibilities: Making outbound B2B calls to prospective customers across various sectors. Conduct outbound calling, emailing and LinkedIn outreach to generate qualified leads. Build an understanding of ERP solutions and confidently communicate value propositions. Identify key decision-makers within target organisations (Finance, Operations, IT) Generating qualified leads and booking appointments for client sales team Conducting business research to identify new opportunities and decision-makers Maintaining accurate records and follow-ups in the CRM system Working towards achievable call and conversion targets Building strong relationships with clients through clear and professional communication Hybrid - Office based in Macclesfield (2 days a week at home and 3 days in the office). Monday-Thursday 8.30am-5.00pm, Friday 8.30am-1.00pm (36.5 hours per week) Early Friday finish, regular team, and social events. The individual We're looking for people who have: Graduate with a strong interest in sales and technology Previous experience in ERP / SaaS sales (SDR / BDR / Telesales) or Agency supporting ERP/software markets (e.g. recruitment or lead generation) Strong business acumen and ability to quickly understand different industries Excellent telephone manner, communication and listening skills Confident, proactive, and target-driven sales attitude Strong research skills and attention to detail Self-motivated with the ability to work independently and as part of a team Comfortable using CRM systems (Salesforce and HubSpot) and Microsoft Office A team player Comfortable using LinkedIn and email as part of multichannel outreach strategy This role is focused on selling ERP solutions, not implementing, or supporting ERP systems. We're specifically looking for candidates with commercial exposure to ERP markets, rather than technical ERP users or consultants. If you're looking to build a career in software sales and already have exposure to the ERP space, we'd love to hear from you. Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn't for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side by side with a powerful collective of thinkers and experts shaping life changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life changing impact to ZS. Evidence Generation Consultant - Medical and Evidence ZS's Medical and Evidence team works with leading Pharmaceutical/Biotechnology clients across R&D, medical affairs, data & analytics, and evidence generation. We deliver impact where it matters, from early drug development to commercialization. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership. Evidence Generation Consultant ZS's Evidence Generation function in EU works across strategic elements of real world evidence, as well as planning and execution of studies across methodological disciplines. Consultants deliver high quality solutions for our clients. Consultants possess unstructured problem solving skills as well as strong analytic, synthesis, and communication skills. What You'll Do Work with project leadership to define project scope and develop approach. Lead project task execution by ensuring progress, organizing project data and coordinating team meetings. Conduct issue analysis and develop hypotheses on the key client issues. Design and execute qualitative and/or quantitative analyses to test and analyze hypotheses. Synthesize findings, develop recommendations, and communicate results to clients and internal teams. Provide thought leadership and innovation within projects and practice areas. Participate in business development. Contribute to internal firm activities. Coach and mentor junior team members. What You'll Bring Advanced degree required in a Life Sciences or statistical related discipline, with strong academic performance in analytic and quantitative coursework. 5+ years of relevant Data Analytics & Strategy experience within the Life Sciences industry. Specialist knowledge of healthcare data and experience of its practical applications (e.g. patient level EMR, claims, omics, data and experience with RWD/RWE projects or omics data). Aptitude for, and enjoyment of, leading and managing teams. Effective oral and written communication skills that enable personal impact with senior level decision makers. Strong attention to detail, with a quality focused mindset. Analytic problem solving skills, with a creative and innovative outlook. Client service orientation. How you'll grow Cross functional skills development & custom learning pathways Milestone training programs aligned to career progression opportunities Internal mobility paths that empower growth via s curves, individual contribution and role expansions Perks & Benefits At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well being, financial future, time away, and professional development. With robust skills building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United Kingdom, visit ZS UK office locations Where we work ZS. Hybrid working model We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face to face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At:
Apr 07, 2026
Full time
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side by side with a powerful collective of thinkers and experts shaping life changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life changing impact to ZS. Evidence Generation Consultant - Medical and Evidence ZS's Medical and Evidence team works with leading Pharmaceutical/Biotechnology clients across R&D, medical affairs, data & analytics, and evidence generation. We deliver impact where it matters, from early drug development to commercialization. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership. Evidence Generation Consultant ZS's Evidence Generation function in EU works across strategic elements of real world evidence, as well as planning and execution of studies across methodological disciplines. Consultants deliver high quality solutions for our clients. Consultants possess unstructured problem solving skills as well as strong analytic, synthesis, and communication skills. What You'll Do Work with project leadership to define project scope and develop approach. Lead project task execution by ensuring progress, organizing project data and coordinating team meetings. Conduct issue analysis and develop hypotheses on the key client issues. Design and execute qualitative and/or quantitative analyses to test and analyze hypotheses. Synthesize findings, develop recommendations, and communicate results to clients and internal teams. Provide thought leadership and innovation within projects and practice areas. Participate in business development. Contribute to internal firm activities. Coach and mentor junior team members. What You'll Bring Advanced degree required in a Life Sciences or statistical related discipline, with strong academic performance in analytic and quantitative coursework. 5+ years of relevant Data Analytics & Strategy experience within the Life Sciences industry. Specialist knowledge of healthcare data and experience of its practical applications (e.g. patient level EMR, claims, omics, data and experience with RWD/RWE projects or omics data). Aptitude for, and enjoyment of, leading and managing teams. Effective oral and written communication skills that enable personal impact with senior level decision makers. Strong attention to detail, with a quality focused mindset. Analytic problem solving skills, with a creative and innovative outlook. Client service orientation. How you'll grow Cross functional skills development & custom learning pathways Milestone training programs aligned to career progression opportunities Internal mobility paths that empower growth via s curves, individual contribution and role expansions Perks & Benefits At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well being, financial future, time away, and professional development. With robust skills building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United Kingdom, visit ZS UK office locations Where we work ZS. Hybrid working model We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face to face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At:
Identity and Access Management Consultant - London Location: England or Scotland Careel Level: Specialist Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team you will learn: Architecture Design & Strategy: Design and implement comprehensive identity and access governance (IAG) strategies. Develop and maintain the architecture for identity management, access control, authentication, and authorization solutions. Ensure the alignment of IAG solutions with business objectives, security policies, and regulatory requirements. Solution Development: Lead the development and deployment of IAG solutions, including role-based access control (RBAC), attribute-based access control (ABAC), and privilege management. Design workflows for user provisioning, de-provisioning, access requests, approvals, and certifications. Collaborate with software development teams to integrate IAG solutions with existing IT infrastructure and applications. Compliance & Risk Management: Ensure that IAG solutions comply with relevant regulations, such as GDPR, HIPAA, and SOX. Conduct risk assessments related to identity and access management and recommend mitigation strategies. Implement and maintain audit trails and reporting mechanisms to track access and identity-related activities. Stakeholder Collaboration: Work closely with security, IT, and business teams to gather requirements, design solutions, and ensure smooth implementation. Provide technical leadership and guidance to teams involved in the implementation and maintenance of IAG solutions. Communicate complex IAG concepts and solutions to non-technical stakeholders in a clear and understandable manner.
Apr 07, 2026
Full time
Identity and Access Management Consultant - London Location: England or Scotland Careel Level: Specialist Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team you will learn: Architecture Design & Strategy: Design and implement comprehensive identity and access governance (IAG) strategies. Develop and maintain the architecture for identity management, access control, authentication, and authorization solutions. Ensure the alignment of IAG solutions with business objectives, security policies, and regulatory requirements. Solution Development: Lead the development and deployment of IAG solutions, including role-based access control (RBAC), attribute-based access control (ABAC), and privilege management. Design workflows for user provisioning, de-provisioning, access requests, approvals, and certifications. Collaborate with software development teams to integrate IAG solutions with existing IT infrastructure and applications. Compliance & Risk Management: Ensure that IAG solutions comply with relevant regulations, such as GDPR, HIPAA, and SOX. Conduct risk assessments related to identity and access management and recommend mitigation strategies. Implement and maintain audit trails and reporting mechanisms to track access and identity-related activities. Stakeholder Collaboration: Work closely with security, IT, and business teams to gather requirements, design solutions, and ensure smooth implementation. Provide technical leadership and guidance to teams involved in the implementation and maintenance of IAG solutions. Communicate complex IAG concepts and solutions to non-technical stakeholders in a clear and understandable manner.
Role: AWS Solution Architect Location: LondonCareer Level: Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance, which requires 5 years continuous UK address history at the point of application. This role also requires British National citizenship. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: We are one of the world's leading providers of Cloud Solutions. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest technologies with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will: Work for tier-1 clients across industry sectors - helping them turn their cloud strategy into reality. Help design and deliver transformative cloud solutions - from migrating legacy applications onto Cloud, to building innovative, new cloud-native applications. Continue to learn and grow - we actively encourage and support continuous learning and certification. Serve as a cloud evangelist, educating customers on the value Cloud computing can bring to transform their business. In your role as a Manager you will: Design end-to-end AWS solutions across business, data, and application domains, ensuring scalability and resilience. Lead delivery teams and ensure solutions adhere to architectural best practice and governance standards. Apply cost optimisation principles and manage budgets effectively to deliver value-driven solutions. Drive cloud-first strategies, including modernisation of legacy workloads and adoption of serverless and containerised architectures. Implement robust security and governance controls, ensuring compliance with organisational and regulatory requirements. Guide and mentor consultants, ensuring technical quality and consistency across deliverables. Manage strategic cloud initiatives, such as migration programmes, network optimisation, and sovereignty compliance.
Apr 07, 2026
Full time
Role: AWS Solution Architect Location: LondonCareer Level: Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance, which requires 5 years continuous UK address history at the point of application. This role also requires British National citizenship. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: We are one of the world's leading providers of Cloud Solutions. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest technologies with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will: Work for tier-1 clients across industry sectors - helping them turn their cloud strategy into reality. Help design and deliver transformative cloud solutions - from migrating legacy applications onto Cloud, to building innovative, new cloud-native applications. Continue to learn and grow - we actively encourage and support continuous learning and certification. Serve as a cloud evangelist, educating customers on the value Cloud computing can bring to transform their business. In your role as a Manager you will: Design end-to-end AWS solutions across business, data, and application domains, ensuring scalability and resilience. Lead delivery teams and ensure solutions adhere to architectural best practice and governance standards. Apply cost optimisation principles and manage budgets effectively to deliver value-driven solutions. Drive cloud-first strategies, including modernisation of legacy workloads and adoption of serverless and containerised architectures. Implement robust security and governance controls, ensuring compliance with organisational and regulatory requirements. Guide and mentor consultants, ensuring technical quality and consistency across deliverables. Manage strategic cloud initiatives, such as migration programmes, network optimisation, and sovereignty compliance.
Applicants for this position must have the legal right to work in the United Kingdom at the time of application. Trinity is unable to provide visa sponsorship for this role, including visas such as the Skilled Worker visa or any other UK immigration routes. The VAP team focuses on understanding how therapies are valued, priced, and accessed across healthcare systems. The team works on projects related to pricing and launch strategy, value proposition development, and payer and access dynamics. Associate Consultants collaborate closely with cross Position Responsibilities Position Requirements Work Experience : 0-2 years of experience in consulting or other relevant areas within the life sciences industry. Other Skills: Desire and ability to work in a dynamic, fast-paced environmentAbility to work on multiple projects concurrently Demonstrated interest in developing quantitative and analytical skillsExcellent communication (written and verbal) and interpersonal skillsFamiliarity with Excel and PowerPointAbility to learn quickly on the jobTrinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey-from pre-launch to scale to loss of exclusivity. For more than 30 years, the world's leading pharmaceutical, biotech, and medtech companies have relied on Trinity's foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity at
Apr 07, 2026
Full time
Applicants for this position must have the legal right to work in the United Kingdom at the time of application. Trinity is unable to provide visa sponsorship for this role, including visas such as the Skilled Worker visa or any other UK immigration routes. The VAP team focuses on understanding how therapies are valued, priced, and accessed across healthcare systems. The team works on projects related to pricing and launch strategy, value proposition development, and payer and access dynamics. Associate Consultants collaborate closely with cross Position Responsibilities Position Requirements Work Experience : 0-2 years of experience in consulting or other relevant areas within the life sciences industry. Other Skills: Desire and ability to work in a dynamic, fast-paced environmentAbility to work on multiple projects concurrently Demonstrated interest in developing quantitative and analytical skillsExcellent communication (written and verbal) and interpersonal skillsFamiliarity with Excel and PowerPointAbility to learn quickly on the jobTrinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey-from pre-launch to scale to loss of exclusivity. For more than 30 years, the world's leading pharmaceutical, biotech, and medtech companies have relied on Trinity's foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity at
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Apr 07, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
