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Hitachi Energy has an exciting new opportunity for a Technical Consultant, Power Consultingyou'll be responsible for the development of advisory projects for major electricity sector agents, including distribution, transmission, retailer, generators in helping them deal with regulatory, economic and electricity challenges. Assists in the building and retention of long-lasting relationships with internal and external customers to support profitable growth and ongoing satisfaction. Please note this position is of a hybrid nature (2/3 days working out of our central Birmingham office). Please also note we are unable to provide visa sponsorship for this position (including post visa). How you'll make an impact Work in an environment of international collaboration within the different Power Consulting units, working on consulting assignments, using established standards, methods and technologies, to develop solutions and resolve issues Propose technical and engineering solutions to meet the client needs and actively seek feedback for improvement Conduct work (e.g., research, market studies, qualitative and quantitative analysis and policy support, report writing and presentation development) across a range of international climate and energy projects Help drive project proposals including proposed approaches, timelines, staffing plans, and budgets Cooperation and work in teams with leading specialists together with Hitachi Energy well-defined career path ensures exciting and motivating career with fast development along own interests and personality traits You will be living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business Your background Master's degree in electrical engineering, electrical power systems, sustainability or similar, and experience in the energy sector is required Knowledge in power systems products, sustainability studies, cost-benefit analysis, energy economics and documentation A minimum of 3 years' relevant work experience in strategy consulting or analytics consulting Knowledge such as: C++, MATLAB, Simulink, GaBi Dfx, Homer, Python and Microsoft office pack, specially Excel, PowerBI, PowerApps and VBA You have an analytic and solution-oriented working style You are customer focused and quality oriented To successfully take on this position, you need the ability to plan and prioritize, also systemic thinking Fluency in English written and spoken Extensive and verifiable experience in additional sectors such as: electric transport, battery storage, wind offshore, hydrogen, virtual power plants, etc Additional language skills like Spanish, French, German are considered a plus Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time - balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

A global consulting firm seeks an IT/Technology Strategy and Sourcing Consultant to drive transformation by shaping sourcing strategies and delivering business solutions. The ideal candidate will have a strong background in IT strategy, sourcing, and consultancy. Responsibilities include designing solutions that innovate and improve efficiency at client organizations. This role offers a hybrid working arrangement and supports continuous personal development and career growth in a vibrant work environment.

Job Description Job role: Data & AI Science Consultant Location: London/Manchester/Edinburgh/Newcastle Career Level: Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team you will Be at the forefront of the industry, you'll create, own and make it a reality for clients looking to better serve their connected customers and operate always on enterprises. Become an integral part of our Applied Intelligence team with the credibility, expertise and insight clients depend on. Be working with famous brands and household names - no worrying about how to explain what you do to your family again! Develop your skills with our world class training programmes. Drive and implement real world solutions into production that drive business value to our clients. Work alongside global teams to collaborate and deliver the best solutions for our clients. Drive your career progression via our structured career development programs. Align with our industry partners to develop your career and the solutions we deliver for our clients. In this role you will Solve challenging business problems using advanced machine learning methods such as Deep Learning and quantitative analytics. Understand business requirements and support the development of business cases. Run discovery analytics to identify new and innovative opportunities. Partner with developers and engineers to deploy machine learning algorithms to deliver business value. Define approaches to embed and scale machine learning models. Build reusable assets, solutions and develop best practices for current and future business problems. Consult on complex analyses and advanced machine learning methods. Communicate and provide guidance to senior client leadership and teams. Contribute data science expertise to new sales activities. Shape DS Strategy and the delivery of DS solutions. Operate across multiple industries and functions. Develop others by bringing your unique knowledge and skillsets to the wider practice. Qualification Relevant work experience in data science, machine learning, and business analytics Practical experience in coding languages eg. Python, R, Scala, etc.; (Python preferred) Proficiency in database technologies eg. SQL, ETL, No SQL, DW, and Big Data technologies e.g. pySpark, Hive, etc. Experienced working with structured and also unstructured data eg. Text, PDFs, jpgs, call recordings, video, etc. Knowledge of machine learning modelling techniques and how to fine tune those models eg. XGBoost, Deep Neural Networks, Transformers, Markov chains, etc. Experience using specialized machine learning libraries e.g. Fastai, Keras, Tensorflow, pytorch, sci-kit learn, huggingface, etc. Must demonstrate the capacity of reading, understanding and implementing new techniques in the field of machine learning as they emerge. Experience of using Cloud technologies eg. AWS, GCP or Azure. Specialised visualisation techniques eg. D3.js, ggplot etc. Strong verbal/written communication & data presentation skills Awareness of Large Language Models (LLMs) and a strong enthusiasm for continuous learning and staying updated with the latest advancements in the field Set yourself apart Willingness and ability to learn quickly and apply creative thinking to finding great solutions and drive their implementation Ability to successfully build relationships with clients and stakeholders Mastery of problem solving and solutioning Proven history and background in statistics/mathematics/macroeconomics What's In It For You At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .

Overview Why Moorhouse? We are a dynamic consulting firm, focused on delivering sustainable change. We make sure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and establishing a culture of change. We are a transformation consultancy, meaning we work with clients on projects to deliver change and improvement, such as in the way they operate, the services they provide or how they manage their people. We get out of the theory and into the detail working directly in client teams to deliver real impact. Our people are our greatest assets and are core to why our clients consistently work with us - our clients like who we are and how we work. We pride ourselves in being proactive, collaborative and straightforward team players, with focus on being successful together.We move fast as a team, and honesty and integrity are key to this. You will be part of a supportive and high-performing team that looks after each other, has fun and celebrates success together.You can be assured of exciting opportunities on varied projects that will stretch you and equip you with skills, experience and knowledge to help organisations respond to turbulence and improve. Life Sciences at Moorhouse Our Life Sciences sector is a critical part of our business and has experienced double digit growth in recent years. It is an exciting place to work - we are constantly pushing our own boundaries in terms of the capabilities of our team, the nature of the projects we deliver and the impact we have for our clients. We work in corporate teams of Life Sciences organisations solving their most critical business problems, such as in responding to disruptive technology trends; implementing innovative products; delivering transformation programmes; upskilling and building capability; or defining operating models and accompanying organisational design. We have an ambitious strategy to continue growth of our revenue and capabilities. Our Life Sciences expertise spans the value chain from R&D and clinical development through commercial and post-market support, as well as in support functions such as digital & technology and HR. Within this, we have four business functions that are core to our strategy and continued growth: Commercial, Medical Affairs, R&D and Global Health. As a sector, we have long-standing partnerships with a range of global pharmaceutical companies (e.g. GSK, AstraZeneca, ViiV, Bayer, Otsuka) and work on projects big and small - from large enterprise transformations to targeted change support within specific teams. Together, we enable Life Sciences organisations to maximise their business value and social impact to achieve the best outcomes for patients. Responsibilities Why join the Life Sciences team in Moorhouse? We are looking for a Senior Consultant to join our team, helping lead the delivery of our projects and driving continued growth of our sector. Our team is tight-knit and collaborative ( 12 people). We each play an important role in running and growing the Life Sciences sector at Moorhouse, as well as in delivering our clients' most critical transformation efforts. You are excited by the opportunity to: Lead the delivery of high profile, innovative and important initiatives for our clients that provide competitive advantage and improve health outcomes for patients. Support accelerated growth for the Life Sciences sector in Moorhouse by helping win exciting new work and growing our project & client base. Be a core member of a vibrant and thriving sector within Moorhouse. You are excited to own & shape key initiatives and to enable your team members to succeed. Share your valuable skills and experience in building our capabilities, as well as growing and leveraging these in supporting our clients deliver their most critical initiatives. Continue to build your expertise in Life Sciences including through training, proposition development and marketing. Be given the autonomy, support and power you need to grow individually and to add value to Moorhouse in alignment with your capabilities and passions. Contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. Essential skills What are we looking for? We are looking for outstanding delivery capability with a proven track record in transformation or change projects, combined with sector expertise in one or more of our four strategic areas. You will have strong problem solving and client leadership skills, combined with subject matter knowledge in Life Sciences settings. This means: 4 - 6 years' experience from a management consulting firm working on Life Sciences transformation projects. Outstanding delivery/advisory and transformation capability with experience independently leading workstreams or initiatives in transformation programmes or large projects. Examples could include project or programme management, change management, operational excellence, process improvement, operating model, organisation design, digital/tech implementation, omnichannel strategy, strategy & insights Subject matter knowledge and experience working in Life Sciences, preferably in: Commercial-go-to-market strategies; commercial operating models and ways of working; product launch planning and management; market analysis and identifying and engaging customers Medical Affairs-medical strategy and execution; medical operations and operating model; scientific engagement and communication; medical training and upskilling Global Health, Access & Sustainability-Global Health strategy vision and org design; access programme design and management; impact definition and measurement R&D -pipeline strategy and acceleration; operating model; process optimisation; portfolio strategy and management; regulatory and evidence generation planning A 'big picture business thinker' with a passion for solving business problems - we are not looking for detailed technical or scientific expertise but for broader business/corporate problem solving and project experience Strong interpersonal skills including building and nurturing strong relationships with clients and colleagues and experience effectively managing and collaborating with senior stakeholders. A passion for Life Sciences and delivering transformation and change that improves health for patients. A self-starter with ability to work independently and identify, scope and lead key initiatives (this is important both for our client projects and for work internally to build the Moorhouse Life Sciences sector). Commercial awareness and experience in business development e.g. in building long-lasting relationships; developing impactful proposals; or identifying and scoping new work opportunties. Benefits Benefits package we offer at Moorhouse: A total cash package of up to £80,000 comprising of a base salary of £64,575 and a combination of personal and company bonuses that are paid every six months. 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year. Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox. A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. Our office is in Liverpool Street in London, though we expect you to spend time with clients at their offices as well. We support flexible and hybrid working. Moorhouse is proud to be an inclusive employer, and our values underpin a workplace where we are respected, supported, and able to thrive. We believe in empowering people to bring their authentic selves to work, share ideas openly, take responsibility for their actions, and positively influence their colleagues and clients. We are actively building a culture where we champion diversity and ensure everyone feels a sense of belonging, regardless of their background.

Modernisation Sales Consultant page is loaded Modernisation Sales Consultantremote type: Hybridlocations: Otis Gateshead, Washington Business Centre, Office OF11 & OF12, Turbine Business Park, Washington, SR5 3NZ: Otis Edinburgh, Stuart House, Eskmills, Station Road, Musselburgh, Edinburgh, EH21 7PB, UK.time type: Full timeposted on: Posted Todayjob requisition id: Date Posted: 2026-02-11 Country: United Kingdom Location: Otis Gateshead, Washington Business Centre, Office OF11 & OF12, Turbine Business Park, Washington, SR5 3NZ Modernisation Sales Consultant North East Competitive + OTE+ Car/ Car Allowance + Benefits Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded. There's never been a better time to join our team as we continue our journey as an independent company. We are the leader in elevators, escalators and moving walkways. We're seeking a Modernisation Sales Consultant to be based in Scotland; who is ready to help us deliver on our commitments today, plan our strategy for the future and leave their fingerprints on the organisation for years to come.The main goal of this role is to price, quote and sell modernisation projects to a set agreed financial target within the Scotland region. As a Modernisation Sales Consultant, you will: Secure modernisation opportunities through existing relationships with direct clients and lift consultants as well as on-portfolio clients through the local branch operation as well as key accounts, convert these opportunities to orders and process through internal booking to handover to operations Identify and develop new customers through close networking alongside a pro-active and robust customer visit plan Gain the necessary internal safety accreditation to enable site surveys for both modernisation and full replacements to be carried out safely with minimal risk Plan sales activity and strategy in conjunction with the Modernisation Sales Director with regard to workload planning and customer analysis To be successful in this role you will: Possess successful Sales experience within an aligned industry Be driven, with high energy and a winning mentality Possess strong listening and communication skills Have technical acumen Lift experience within modernisation, major repairs or new equipment preferred Strong Remuneration Package A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme A culture which encourages innovative ideas and appreciates our talent is the key to our successOtis is the world's largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2 elevator system, energy-saving ReGen drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.We welcome applications from talented Sales Consultant, Service Sales Executives, Business Development Managers, Account Managers who live within Scotland.Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .Become a part of the Otis team and help us ! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at . Privacy Policy and Terms: Click on this to read the Policy and Terms

A global technology leader in electrification seeks a Technical Consultant in Birmingham to drive advisory projects for major electricity sector agents. You will propose engineering solutions, conduct research for international climate projects, and maintain client relationships. Required qualifications include a Master's in electrical engineering or similar, along with 3 years' experience in consulting. Proficiency in software like C++, MATLAB, and tools like PowerBI is essential. The role offers a hybrid working model.

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of theordinaryand we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves. Organisation Development Consultant Organisation Development (OD) is a crucial part of the DNA of Investec. TheOD Team provides a systemic, strategic consulting arm to the People & Organisation function and are an established cross-jurisdictional team, with consultants in South Africa; UK and India. The OD Team holds a systemic organisational stance, whilst simultaneously consulting to specific pieces of work, partnering with other consultants in People & Organisation & the Global Strategy team, to form multi-disciplinary teams around business areas and large-scale strategic projects. With a behavioural science (psychology/sociology & anthropology) approach to organisations, we work with business strategy, organisational culture & human dynamics to progress commercial outputs. Edgar Schein's Process Consulting is a central to our work. What will you be doing? Develop a range of organisational development activities and interventions, aimed at improving the overall effectiveness of the organisational system. Collaborate closely with the Executive Committee (Exco) to design and implement an OD plan for the organisation. Consult with key stakeholders across the organisation, managing the portfolio of work. Prioritise the promotion of Investec's culture and the transformational agenda of the organisation. Partner with the Chief Strategy Officer to ensure the OD function supports the organisation's group strategy. Support the development of a learning culture, helping the organisation become more adaptive, reflective, and human-centered. Work alongside other P&O consultants and Strategy teams to integrate OD into broader transformation efforts. Experience, skills and capability: Strong grounding in Edgar Schein's Process Consulting approach: Humble inquiry Relationship-first consulting Joint diagnosis and emergent intervention Systems thinking-ability to see patterns across levels (individual, team, culture, system). Group process facilitation-sensitivity to dynamics, energy, resistance, and flow. High emotional intelligence-ability to track both spoken and unspoken signals. Comfort with ambiguity, emergence, and not knowing-staying present without rushing to fix. Ability to build trust quickly and hold complexity without judgment. What are we looking for? Undergraduate qualification in Organisational, Social, or Clinical Psychology with knowledge of organisational behaviour, group dynamics, and unconscious processes. Master's degree (preferred) in psychology or behavioural sciences related to organisations (e.g., Organisation Development/Design, Counselling Psychology, Coaching Psychology). Strong grasp of Systems Theory for organisational effectiveness. Skilled in interpretive, thematic analysis (not reliant on quantitative toolkits). Demonstrable OD consultancy experience in complex commercial environments. Knowledgeable in Social and Organisational Psychology, and Organisation Development. Process Consultation expertise. Proficient at diagnosing organisational issues and performance barriers. Experience designing and facilitating OD interventions. Familiarity with Investec's strategy, structure, values, and culture. Strong consulting, communication, interpersonal, and budgeting skills. As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote. Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work. Here is a selection of what we offer; Wellbeing Subsidy, Corporate Gym Membership, Virtual GP, Peppy Health App (Fertility, Menopause and Early Parenthood), Optional Private Medical & Dental Insurance Monetary Non-contributory Pension & Discretionary Bonus Life & Income Protection Life Assurance, Critical Illness & Income Protection Travel Season Ticket Loan & Electric Vehicle Scheme Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free tobe themselves which helps to drive innovation,creativityand ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation. Research showsthat some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same - if the role excites you, please don't let our person specification hold you back. Get in touch! Recite Me We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the 'Accessibility Options' link at the top of the page. The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more. If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at emailprotected who will be happy to assist. 30 Gresham Street, London, England, GB, EC2V 7QN Create an alert subscription based on this Job

At Umain, we help world leading brands and ambitious disruptors shape, ship and scale digital products and experiences. As part of Eidra, a collective of leading agencies at the forefront of strategy, design, and technology, we extend that vision even further. Together, we collaborate with global brands, Scandinavian heroes, and ambitious startups to create market-defining products and experiences for the world's boldest companies. bRole Overview We're looking for a Product Management Consultant who brings consulting-grade problem-solving, stakeholder management, and delivery excellence to help drive meaningful impact for our clients. This is a hybrid role that balances what to build with how to build it. You'll shape product strategy, validate opportunities, and translate vision into clear, actionable plans. You'll create clarity by aligning stakeholders, managing delivery, and keeping teams focused on outcomes that make a measurable difference. This role is based in our London office near London Bridge. As part of our expanding presence in the UK, you'll contribute to growing Eidra's footprint in the UK market, helping to establish our reputation for excellence. What You'll Do Define and prioritise product goals, features, and success metrics with clients and teams Own client relationships and day-to-day delivery communication Plan and manage delivery to keep projects on track, in scope, and strategically aligned Facilitate discovery, design, and delivery across multi-disciplinary teams Contribute to business development through proposals, scoping, and solution design> Support the growth of the London office by helping establish processes, rituals, and ways of working What We're Looking For Experience leading product, delivery, or consulting engagements from concept to launch Background in management consulting or client services, delivering product and technology-led work Trusted client advisor, skilled at building long-term relationships with senior stakeholder Strong problem-solver, using structured thinking, research, and analysis to navigate ambiguity What We Value A consulting mindset: hypothesis-driven, structured, and client-centric Happiest when working together with technology and design The ability to operate at both strategic and tactical levels Comfort working in dynamic, ambiguous environment Why Join Us 30 days paid holiday Regular international travel, with opportunities to work and connect in Sweden, the Netherlands, and the US Play a central role in scaling a fast-growing business Latest Apple kit (MacBook + iPhone) to do your best work Twice-yearly company conferences in standout European locations to connect, learn, and celebrate Background Check Umain conducts a background check for final candidates in accordance with our internal People Procedure (UIS 007). The check is carried out only with your consent and is ordered by our CISO through our approved screening partner. The scope of the check depends on the role level. This step is performed late in the recruitment process and is used solely to support a secure and fact based hiring decision.

Our Head of Product & Innovation is responsible for creating a world class professional services practice and developing demand for a set of propositions and capabilities to meet the needs of our clients and to support the strategic growth of our business. We believe that good design, research-driven policy, technical excellence, continuous innovation and improvement, and effectively managed change can significantly enhance citizen and user experiences, bolster the resilience of public services, and help to improve the applications that deliver essential services to our society. The successful candidate will lead the practice to help us to develop and support the sale of a set of differentiated offerings covering Product & Innovation, for a wide range of public services. They will develop a team of Product Managers and consultants to engage with our clients on their business priorities and challenges, and they will guide and monitor client engagements across Made Tech. In addition the Head of Practice will be responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee client deliveries and be contributing up to 50% of time to billable project activities, to help ensure quality and drive the sharing of best practice across our engagements and industries. This role reports directly to the Head of Strategy & Design Service Line. Key responsibilities Grow the Product & Innovation practice at Made Tech (revenue and headcount); develop trusted relationships with our clients to identify specific growth opportunities and proactively take new ideas to our clients to help them solve their biggest problems. Develop joined up propositions as solutions to client problems; establish Made Tech as an innovator and thought leader in the space, sharing our differentiated approach to improve services across the public sector. Lead the Product & Innovation practice; hire, develop, motivate and coach a team that understands the user/client needs as well as the technology and lasting change that we are delivering across the public sector. Deliver a profitable practice; balance complex client needs with highly performing, suitably leveraged and cost effective teams. Help to shape our Service Line and Made Tech; define and articulate the client facing solutions that support our Industry strategies and help to turn them into client engagements through client conversations, presenting externally as a thought leader and contributing directly to bids. Provide subject matter expertise; lead the client conversations as a subject matter expert, and guide and support the account teams to build strategic plans that leverage the practice capability. Be a trusted advisor; build strategic relationships with C Level stakeholders across our public sector client base and the wider industry. Oversee our deliveries and drive excellence in our engagements; take a hands on interest in our client deliveries, guide and mentor our delivery teams and liaise with high profile stakeholders and key clients to ensure satisfaction with our contributions. Skills, knowledge and expertise Clients: This role requires a deep understanding of public sector digital transformation and the ability to bridge the gap between commercial innovation and government challenges. You must be able to establish yourself as a trusted advisor to senior stakeholders by delivering user centric, data driven solutions. Leadership: The role requires operational and people management, specifically the ability to lead high performing consulting teams while maintaining a profitable cost centre. You will need to grow a practice through talent mentorship, supplier management, and cost effective delivery models. Practice Business development and strategic execution, requiring experience in creating market ready propositions that solve specific client needs. It involves collaborating with sales teams to meet organisational goals and overseeing complex, multi disciplinary digital projects. Product & Innovation skills Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice. Pension - 8% employer matched An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Ideally, no more than 30 consecutive days spent outside the UK within the last five years. Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.

A leading technology company in the United Kingdom is seeking a Senior Mobile Messaging Deliverability Consultant. The role involves providing market insights to drive the strategy for mobile messaging solutions, ensuring compliance with local regulations, and collaborating with various internal teams. The ideal candidate possesses in-depth knowledge of SMS and MMS, strong vendor management skills, and the ability to deliver effective product training. This position offers a dynamic work environment focused on innovative customer personalization solutions.

Senior Presales Consultant - Enterprise Performance Management (EPM) Location: UK (Remote-first with occasional travel) Permanent What is the role and company? A rapidly expanding finance technology provider within the Enterprise Performance Management (EPM) market is looking to hire a Senior Presales Consultant for its UK organisation. With strong private equity backing and further investment on the horizon, the business is experiencing significant growth across EMEA and other global regions. This position sits at the heart of the solution engineering function, supporting potential customers as they explore challenges across planning, consolidation, and reporting. You'll join a collaborative, international team and work closely with sales, product, and delivery specialists to shape compelling, value led solutions. Key Responsibilities Lead tailored product demonstrations and solution workshops that address each client's finance and performance management requirements Convert complex business needs into clear, practical solution designs Partner with sales teams to influence deal strategy and support proposal development Deliver impactful presentations and walkthroughs that articulate commercial and operational value Contribute to RFP/RFI responses and support broader account planning activities Act as a trusted advisor, leveraging your consulting background to guide prospects through their decision making Work alongside product and implementation teams to ensure proposed solutions align with platform capabilities What profile will I require? Proven experience in presales within the EPM or CPM software space Prior background in consulting or implementation of performance management solutions Strong understanding of finance processes including consolidation, planning, and reporting Excellent communication and presentation skills, with the ability to influence senior stakeholders Skilled in storytelling and articulating business value through technology Fluent in English Must have the right to work in the UK Preferred Experience working in a high-growth or PE-backed technology environment Familiarity with tools such as OneStream, CCH Tagetik, Anaplan, TM1, or similar platforms Exposure to international clients or multi-country implementations Ability to work independently in a remote-first setup while collaborating across teams Why consider this opportunity? High- growth environment: Join a business in a major expansion phase, backed by solid investment and long term momentum Meaningful impact: Play a key role in shaping how enterprise customers transform their finance and performance management processes Flexible working: A remote first setup that gives you autonomy, trust, and the ability to work in a way that suits you Career development: Collaborate with seasoned experts and grow within a high performing, forward thinking team Strong culture: Be part of an international organisation that values progression, collaboration, and a dynamic working environment How do I apply? For more information on this opportunity, please contact Carrie Churchill via

Customer Data Analytics - Senior Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a skilled Senior Consultant with hands-on experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills. What We Look For We are seeking a skilled Senior Consultant experienced in one or more data-related roles-such as Data Analyst, Data Scientist, Data Architect, or Data Strategist. You will have a combination of some of the following personal and professional attributes: CX Data & Insights SME - Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including transactional/EPOS, digital, retailer, social, loyalty etc Delivery Excellence - Experience developing and implementing insight solutions, MarTech / data driven CX solutions or ML/AL solutions. Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Cloud expertise - Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management Collaborative team player- Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI Client delivery experience (for either internal or external customers) Familiarity with data analytics tools or programming languages (such as Python, SQL or R) Familiarity with ethical considerations and best practices in data analytics, AI and data science. People Manager -People management skills, including mentoring, guiding, and developing junior team members. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

About the role As a Strategy Consultant, you'll help organisations identify growth opportunities, develop new ventures, and become more innovative, efficient, and data-enabled. You'll work at the intersection of business, technology, and design, bridging human insights, commercial goals, and technical feasibility. This is a mid-level role for a "doer"- someone ready to execute research, synthesise complex data, and support strategic direction. You'll work alongside senior leads who'll give you the safety net to take risks and the space to grow. We are a data and tech-native, people-centric and outcome-focused strategic advisory team. Our engagements range from pure technology advisory engagements to more business-focused projects and typically cover topics like: Digital, data, technology & AI strategies Digital Portfolio Management Digital business models definitions Generative AI business value explorations and prototyping Enterprise Architecture Capability assessments Operating model renewals C-level advisory on varying strategic topics Skills & Requirements What we're looking for: Methodology - You're familiar with a range of research methodologies and analytical frameworks, building strength in strategy creation "best practices". You know how to capture notes effectively and organise secondary research. Project hygiene - You maintain strong work velocity and are reliable. If a task is off-schedule, you raise the alarm early and proactively help find a solution. Commercial awareness - You enjoy analysing and understanding how companies operate. You ask questions about the client's business strategy and brand, and contribute to internal conversations that challenge assumptions. Communication - You're comfortable explaining technology and strategy concepts to people outside your discipline. Embrace AI - You're constantly learning and pushing the boundaries of how you use AI to support your work and disrupt your own ways of thinking and doing. Curiosity over ego - You approach disagreement with empathy and curiosity. Your goal is to find the best solution. Collaborative by nature - You work in the open, sharing and sparring with colleagues. You value bringing diverse perspectives to your work and strive to create inclusive environments where everyone can bring their Continuous learning - You look for opportunities to learn from other teams and projects. You're interested in advancing our internal capabilities and ways of working. Bonus - Experience contributing to business development (proposals, pitches) or external marketing (blogs, talks). What you'll do Multi-perspective thinking - You'll approach complex problems from multiple angles, drawing insights from diverse sources including consumers, market trends and technical constraints, collaborating daily with tech and data colleagues, ensuring that decisions are technically feasible and commercially viable. Turn insights into opportunities: You'll support the planning and execution of research. You'll be moderating straightforward interviews and testing sessions, capturing raw data and turning it into meaning, helping design and facilitate collaborative workshops enabling the team to move from observation to insight to opportunity. Analytical rigour and creative thinking - You'll balance data-driven insights with intuitive problem-solving, switching fluidly between analytical and creative modes to drive innovation forward Early and iterative validation - You'll embrace prototyping throughout the development process, using appropriate fidelity levels to test assumptions early, learn quickly, and refine concepts based on real feedback Strategic project management - You'll support in managing exploratory and bespoke innovation projects, where the path isn't predetermined, coordinating diverse stakeholders and perspectives while maintaining momentum, clarity and focus even when working in uncertain territory. Client Engagement: You'll actively build relationships with client-side practitioners to understand their technical environment, brand and pain points. Next steps - who you'll meet and for what We aim to make the process clear, human, and respectful of your time: Recruiter screen (30m) - with someone from our People Team Skills-based interview (60m) - with 2 team members from our Futurice team Ways of working & values interview (45m) - with a cross-functional duo. What Futurice Offers You We use a transparent salary model based on your skills, responsibilities, and impact. The salary band for this role is £45,000 - £55,000 depending on experience. We also believe in care, trust, transparency, and continuous improvement. Here's what that looks like in practice: A supportive, values-driven team culture where individuality is celebrated. A personal learning budget (£1200/year), mentoring, and knowledge-sharing sessions. Flexible, remote-first working with colleagues across the UK and EU. Private health insurance (WPA), pension contributions (6%+), and wellbeing support (£50> 25 days holiday + bank holidays + your birthday off - increasing by 1 day per year after 3 years' service (capped at 30). A tiered parental leave policy (16 weeks maternity, 4 weeks partner, full pay depending on tenure). EV salary sacrifice scheme (depending on tenure). What's it like to work here Ever since Futurice was founded, we've focused on creating a workplace people genuinely enjoy, Mondays included. We've built a welcoming culture where trust, kindness, and well-being matter as much as great work. Our atmosphere is open and warm, whether you're in the office or working remotely. You'll quickly feel part of the community where coffee chats, virtual fikas, or after-work hangouts happen naturally. Because our culture is shaped by all of us, every day, you'll have an opportunity to influence how we work, connect, and evolve as a community Across countries, teams, and time zones, everyone brings their own character, helping shape how we work, connect, and evolve together. At Futurice, new joiners aren't expected to fit into a mold. Come as you are, whatever your background. We believe in the power of different perspectives, and diversity is a key part of our success at delivering customer value when they trust us with some of their most challenging and inspiring challenges. You can read more about our DE&I commitment here. Please note: Unfortunately we won't be able to offer visa sponsorship for this role.

Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

About the Role Trigg Digital is seeking a highly skilled and experienced Senior Agentforce Revenue Management Consultant. The ideal candidate will have a deep understanding of Agentforce Revenue Management (a.k.a. Revenue Cloud, Revenue Cloud Advanced, Revenue Lifecycle Management) including CPQ, Billing, Subscription Management, and the broader Revenue Lifecycle Management capabilities and how these components are used to design and optimise lead-to-cash processes. Caveat: This is NOT A ROLE for "Salesforce CPQ + Billing" (a.k.a. Steelbrick / Invoice-it) NOR is it for "Vlocity/Industries Cloud CPQ". Candidates masquerading experience in these products as Agentforce Revenue Management experience will be disqualified. This role involves working with customers across multiple industries to design, implement, and improve Salesforce Revenue Cloud solutions that streamline quoting, pricing, product configuration, order management, invoicing, billing, and revenue recognition. The candidate must have strong Salesforce foundations, clear architectural reasoning, and an expert ability to translate business requirements into structured configuration. They must also be highly capable in writing user stories and acceptance criteria. Key Responsibilities Consultation and Strategy Development Work with clients to understand their lead-to-cash processes, pricing models, catalog structures, quoting needs, approval flows, and billing challenges. Develop strategies for leveraging Revenue Cloud components to improve sales efficiency, pricing consistency, accuracy of orders, and revenue outcomes. Provide expert guidance on best practices for pricing design, product modelling, discount governance, subscription lifecycle design, and billing operations. Implementation and Configuration Lead the implementation of Agentforce Revenue Management capabilities, ensuring alignment with client needs. Configure and customise CPQ, Billing, and related core platform features, including: Product, price book, and pricing rule configuration. Context definitions Pricing procedures (price waterfall) Complex discounting rules (some automated, others discretionary, including advanced approvals when discount thresholds met) Quote templates, approval rules, and order management processes. Subscription lifecycle flows, renewals, amendments, and asset management. Screen and record-triggered flows supporting quoting or billing processes. Validation rules, custom fields, and security settings. Support integrations between Agentforce Revenue Management and external systems such as ERPs, payment gateways, tax engines, or accounting platforms. Project Management Work with project managers to support planning, execution, and delivery of end-to-end implementations. Coordinate with cross-functional teams including architects, developers, testers, and business SMEs. Provide clear progress updates, risks, and milestone reporting to stakeholders. Documentation and User Stories Write clear user stories using the standard format: AS A user role , I WANT goal , SO THAT reason . Define acceptance criteria using the GIVEN/WHEN/THEN format. Produce structured configuration documentation for both development and testing teams. Training and Support Deliver training sessions for clients on Agentforce Revenue Management features and operational workflows. Provide post-go-live support, troubleshooting, and continuous optimisation recommendations. Produce user guides, operational handbooks, and configuration documentation. Continuous Improvement Stay current with the latest Agentforce Revenue Management capabilities across CPQ, Billing, and Subscription Management. Identify opportunities for process improvement, automation, and optimisation. Participate in Salesforce community events to share knowledge and best practices. Qualifications Experience Minimum 5 years of experience in Salesforce consulting, with a strong focus on CPQ, Billing, Subscription Management, or revenue lifecycle transformation. Proven track record of successful Revenue Cloud implementations. Strong understanding of quoting processes, pricing design, order management, invoicing, and subscription lifecycle management. Technical Skills Deep knowledge of Agentforce Revenue Management capabilities and constraints. Proficiency in Salesforce configuration including: CPQ product rules, pricing rules, quote templates. Billing schedules, invoicing, taxation, revenue recognition. Screen flows and record-triggered flows. Validation rules, custom fields, automation, and security. Familiarity with Salesforce core platform (Sales Cloud), CRM concepts, and relevant integration patterns. Software Experience Agentforce Revenue Management Revenue Cloud (Advanced and/or Billing) Revenue Lifecycle Management Experience with ERP or finance system integrations is a plus Certifications (desirable) Revenue Cloud / RCA / Agentforce Revenue Management (2025 or later certifications ideally) Salesforce Administrator Platform Developer Platform App Builder OmniStudio Consultant or Developer Soft Skills Excellent communication and stakeholder-management skills. Strong analytical and problem-solving abilities. Ability to work independently and collaboratively. Professional, structured, and client-focused approach. Education Bachelor's degree in Business, Information Technology, Finance, or a related field. What We Offer Competitive salary and benefits package. Opportunities for professional development and career advancement. Flexible working arrangements. A collaborative and innovative working environment. Equal Opportunity Employer Trigg is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.