Right Talent
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Proof of Concept Strategic Solution & Data Engineer Why We Have This Role The focus of our Proof of Concept (POC) Strategic Solution & Data Engineer is to showcase and drive business value demonstrations of our platform for customers. The POC Engineer will partner and work with the Heads of Solutions Engineering to execute on use case specific sales strategy and product innovation application of the platform. In addition, they will assist in internal initiatives for sales enablement, cross functional alignment, and strategy adoption amongst field SEs.We are looking for creative thinkers and leaders who encourage collaboration and innovation within the team and across the company. The POC Engineer will manage their own quota and closely partner with Field Sales, Customer Success, Product Management, Product Marketing, Professional Services, Engineering, Sales, and Cloud Operations teams to communicate market requirements, improve our value proposition, and make our customers successful.This POC Engineer will also build out integrations for POCs (including conversational text data). As POCs are very time sensitive, this can be a fast-paced role at times in order to meet the deadlines. You will use tools like AWS to innovate, improve, and automate this integration process. You will become a subject matter expert around these integrations in order to support our sales teams when technical questions arise. How You'll Find Success Leading, mentoring, and partnering internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals. Refining and scaling core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proof-of-concepts. Providing pre-sales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. Developing and delivering high-quality Qualtrics presentations and product demonstrations. Presenting and articulating advanced product features and benefits, product future direction, and overall Qualtrics solutions. Effectively consulting with senior leaders of customer organizations. Participating in sales planning and business development activities. Presenting and articulating Qualtrics product's strengths relative to competitors. Working with data and learning new technical skills with limited oversight Helping others find solutions to problems Excellent problem solving, decision-making and analytical skills Collaborating with teams across the organization while also being able to work independently and as a self-starter Meeting aggressive deadlines How You'll Grow Career Action Planning with Manager Qmobility (internal transfers) You will be exposed to a myriad of business and technical roles throughout the company You'll learn and improve your programming skills in Python and JavaScript You'll increase your familiarity with AWS, the Cloud environment, Security, and global data protocols You'll find opportunities to step into other future roles like Engineering, Security, Product Management, Cloud Operations, Sales, Solution Engineering, and more. Things You'll Do Innovate, Innovate, Innovate, - break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers Provide exemplary pre-sales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation, and ongoing sales consultation Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, white papers, one sheets, webinars) etc. Build working knowledge of competing products and how to technically sell against them Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products Become an expert in Qualtrics XM Platform and other Qualtrics products Acquire data from customers (usually sftp or cloud storage APIs) Validate data with exceptional detail orientation (including audio data) Perform data transformations (using Python and Jupyter Notebooks) Load the data via APIs or pre-built Discover connectors Advise our Sales Engineers and customers as needed on the data, integrations, architecture, best practices, etc. Build new AWS-based tools to automate the proof of concept process What We're Looking For On Your CV Self-starter with 6+ years relevant analyst or other consultative experience with SaaS software Proven experience selling to C/VP level buyers and demonstrable win/close strategies Experience in analysis of business solutions in a variety of industries - Contact Center, Healthcare, Financial Services, CPG and High-Tech experience is a plus. Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques. Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics! Travel required (Up to 25%) High degree of curiosity, and interest in continuously learning and teaching 2-5 years of experience in a Data Engineer, Data Analyst, Technical Solutions Engineer or related role (external applicants) 3 - 5 years of scripting/coding experience (external applicants) Comfortable working with Python Experience interfacing with customers, especially technical teams Understanding and/or experience with cloud and linux environments (AWS a plus) Understanding and/or experience with and parsing different data formats (JSON, XML, etc) Understanding and/or experience with ETL, SQL Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support Bachelor's Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science Experience with AWS Experience with Javascript Basic understanding of digital interaction technologies such as live chat, virtual agents/chatbots Experience with Prefect Experience building User Interfaces What You Should Know About This Team Our Proof of Concept team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers. Our mission is to support the sales team and Qualtrics globally achieving sales targets by conveying confidence to the customer and demonstrating the value of our technology. No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments. Our Team's Favorite Perks and Benefits Qualtrics Experience Program - A bonus each year for an experience of your choosing Worldwide and diverse community that enjoys helping each other At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. . click apply for full job details
Jun 28, 2025
Full time
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Proof of Concept Strategic Solution & Data Engineer Why We Have This Role The focus of our Proof of Concept (POC) Strategic Solution & Data Engineer is to showcase and drive business value demonstrations of our platform for customers. The POC Engineer will partner and work with the Heads of Solutions Engineering to execute on use case specific sales strategy and product innovation application of the platform. In addition, they will assist in internal initiatives for sales enablement, cross functional alignment, and strategy adoption amongst field SEs.We are looking for creative thinkers and leaders who encourage collaboration and innovation within the team and across the company. The POC Engineer will manage their own quota and closely partner with Field Sales, Customer Success, Product Management, Product Marketing, Professional Services, Engineering, Sales, and Cloud Operations teams to communicate market requirements, improve our value proposition, and make our customers successful.This POC Engineer will also build out integrations for POCs (including conversational text data). As POCs are very time sensitive, this can be a fast-paced role at times in order to meet the deadlines. You will use tools like AWS to innovate, improve, and automate this integration process. You will become a subject matter expert around these integrations in order to support our sales teams when technical questions arise. How You'll Find Success Leading, mentoring, and partnering internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals. Refining and scaling core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proof-of-concepts. Providing pre-sales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. Developing and delivering high-quality Qualtrics presentations and product demonstrations. Presenting and articulating advanced product features and benefits, product future direction, and overall Qualtrics solutions. Effectively consulting with senior leaders of customer organizations. Participating in sales planning and business development activities. Presenting and articulating Qualtrics product's strengths relative to competitors. Working with data and learning new technical skills with limited oversight Helping others find solutions to problems Excellent problem solving, decision-making and analytical skills Collaborating with teams across the organization while also being able to work independently and as a self-starter Meeting aggressive deadlines How You'll Grow Career Action Planning with Manager Qmobility (internal transfers) You will be exposed to a myriad of business and technical roles throughout the company You'll learn and improve your programming skills in Python and JavaScript You'll increase your familiarity with AWS, the Cloud environment, Security, and global data protocols You'll find opportunities to step into other future roles like Engineering, Security, Product Management, Cloud Operations, Sales, Solution Engineering, and more. Things You'll Do Innovate, Innovate, Innovate, - break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers Provide exemplary pre-sales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation, and ongoing sales consultation Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, white papers, one sheets, webinars) etc. Build working knowledge of competing products and how to technically sell against them Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products Become an expert in Qualtrics XM Platform and other Qualtrics products Acquire data from customers (usually sftp or cloud storage APIs) Validate data with exceptional detail orientation (including audio data) Perform data transformations (using Python and Jupyter Notebooks) Load the data via APIs or pre-built Discover connectors Advise our Sales Engineers and customers as needed on the data, integrations, architecture, best practices, etc. Build new AWS-based tools to automate the proof of concept process What We're Looking For On Your CV Self-starter with 6+ years relevant analyst or other consultative experience with SaaS software Proven experience selling to C/VP level buyers and demonstrable win/close strategies Experience in analysis of business solutions in a variety of industries - Contact Center, Healthcare, Financial Services, CPG and High-Tech experience is a plus. Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques. Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics! Travel required (Up to 25%) High degree of curiosity, and interest in continuously learning and teaching 2-5 years of experience in a Data Engineer, Data Analyst, Technical Solutions Engineer or related role (external applicants) 3 - 5 years of scripting/coding experience (external applicants) Comfortable working with Python Experience interfacing with customers, especially technical teams Understanding and/or experience with cloud and linux environments (AWS a plus) Understanding and/or experience with and parsing different data formats (JSON, XML, etc) Understanding and/or experience with ETL, SQL Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support Bachelor's Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science Experience with AWS Experience with Javascript Basic understanding of digital interaction technologies such as live chat, virtual agents/chatbots Experience with Prefect Experience building User Interfaces What You Should Know About This Team Our Proof of Concept team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers. Our mission is to support the sales team and Qualtrics globally achieving sales targets by conveying confidence to the customer and demonstrating the value of our technology. No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments. Our Team's Favorite Perks and Benefits Qualtrics Experience Program - A bonus each year for an experience of your choosing Worldwide and diverse community that enjoys helping each other At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. . click apply for full job details
HCI Systems HCI Systems, established in 2012 and now part of the Prodrive group, is one of the leading providers of high-quality electrical wiring solutions. Supporting customers in various sectors from Marine, Defence, AgriTech to a core business around Motorsport & Automotive, supplying multiple high level racing series and high specification automotive style projects click apply for full job details
Jun 28, 2025
Full time
HCI Systems HCI Systems, established in 2012 and now part of the Prodrive group, is one of the leading providers of high-quality electrical wiring solutions. Supporting customers in various sectors from Marine, Defence, AgriTech to a core business around Motorsport & Automotive, supplying multiple high level racing series and high specification automotive style projects click apply for full job details
About The Role The Role We are looking for a dynamic professional to join our accounts team. This influential and high-profile role will be responsible delivering financial and commercial support to the Group's legal units. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken. Responsibilities: Business Partnering fee earning teams in the legal business to enhance profitability, improve working capital/lockup metrics and encourage good financial hygiene and compliance Conduct monthly one-to-one WIP review meetings with Matter Managers to produce accurate billing estimates and monitor/refine these over time Conduct regular matter maintenance procedures including timely closure of dormant matters, write offs, aged WIP and residual client balances Review and reassign matters of leavers and inactive fee earners Work with fee earners and business support to improve matter data quality Share missing time analysis with unit heads to support improved and timely timesheet completion rates Work with the wider finance team to continually develop and monitor KPIs and ensure that end users are focusing on the right metrics to drive sustainable profitable growth Support fee earners and Credit Control team with debt ledger management Develop strong relationships with key internal stakeholders across the business at all levels of seniority Calculate and manage the financial risks and opportunities arising from volumetric and other contract mechanisms Prepare monthly/quarterly progress reports to the Platform FD, Platform Head and Board and help to shape the strategy for the newly formed Revenue Controller function Be first point of contact for financial queries from fee earners The Team Our highly skilled and diverse finance team is dedicated to delivering exceptional accounting services to our exciting and dynamic Professional Services Group. We offer a comprehensive range of services that cater to both legal and non-legal businesses within the Group. Our finance team is meticulously organised into several specialised functions, including Group Accounting, Legal Cashiering, Billing, Credit Management, and Purchasing. This role will sit within our Group Accounting function and will report directly into our Platform Finance Directors. We pride ourselves on servicing our internal clients to the highest standards, consistently adding value by going above and beyond in our efforts. Our commitment to excellence and proactive approach ensures that we not only meet but exceed the expectations of our stakeholders, contributing to the overall success and growth of the Group. The Person Candidates will be able to demonstrate the following attributes: Experience in a similar role in the legal sector Clear evidence of Business Partnering with non-financial colleagues up to a senior level Diligent individual, strong attention to detail/data integrity Ability to manage multiple competing workstreams and work effectively in a deadline intensive environment Intuitive individual capable of identifying and probing areas of value leakage Be comfortable working in a fast-paced environment and multi-tasking Excellent communication skills - ability to communicate with senior stakeholders and leaders across multiple functions from primarily non-finance backgrounds Results orientated, with ability to take decisions when necessary and the resilience to be challenged A team player but with the ability to work on own initiative About Us The benefits With support, coaching and feedback from some of the most engaging colleagues around our great development and progression opportunities will reward your commitment and loyalty. We offer a competitive remuneration package where you'll be rewarded for your individual performance with an opportunity to receive an annual bonus. In addition, we have a wide range of learning and development opportunities via our Learn platform to develop new skills and progress your career. Our My Flex comprehensive rewards package includes options covering annual leave (and the benefit of purchasing extra days), cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care, season ticket loan and many more benefits (grade dependent). Finally, with Perks At Work/Home you can select a host of retail benefits that suit your needs alongside a Community Online Academy, free courses for all from fitness to coding to languages to hip hop dance. We are Gateley We are forward thinking and straight talking, our approach is to find solutions to the problems that our clients face. Gateley is a legal and professional services group, we are a group of formidable experts in all areas of law and business. Passionate problem solvers, we get our kicks from finding the right answers and getting our legal and business clients where they need to be. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. Being part of Gateley is not just about the expertise that you bring; it's about attitude too. The 'Gateley Story' is the story of our people and our culture. It is what has got us to where we are today as a successful business and it's the driving force behind the Gateley Team Spirit and the values that have shaped it. We have a set of shared internal values that capture what the Gateley Team Spirit is and this includes five elements that bind us all together as one Gateley: Ambitious for Success, Forward Thinking, Room to Breathe, Trusted to Do and Working Together. Every year across the group, we recognise members of our team that have gone and above and beyond and have lived these shared values. They are recognised at our annual Gateley Team Spirit awards. Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions. Additional Information If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability, and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.
Jun 28, 2025
Full time
About The Role The Role We are looking for a dynamic professional to join our accounts team. This influential and high-profile role will be responsible delivering financial and commercial support to the Group's legal units. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken. Responsibilities: Business Partnering fee earning teams in the legal business to enhance profitability, improve working capital/lockup metrics and encourage good financial hygiene and compliance Conduct monthly one-to-one WIP review meetings with Matter Managers to produce accurate billing estimates and monitor/refine these over time Conduct regular matter maintenance procedures including timely closure of dormant matters, write offs, aged WIP and residual client balances Review and reassign matters of leavers and inactive fee earners Work with fee earners and business support to improve matter data quality Share missing time analysis with unit heads to support improved and timely timesheet completion rates Work with the wider finance team to continually develop and monitor KPIs and ensure that end users are focusing on the right metrics to drive sustainable profitable growth Support fee earners and Credit Control team with debt ledger management Develop strong relationships with key internal stakeholders across the business at all levels of seniority Calculate and manage the financial risks and opportunities arising from volumetric and other contract mechanisms Prepare monthly/quarterly progress reports to the Platform FD, Platform Head and Board and help to shape the strategy for the newly formed Revenue Controller function Be first point of contact for financial queries from fee earners The Team Our highly skilled and diverse finance team is dedicated to delivering exceptional accounting services to our exciting and dynamic Professional Services Group. We offer a comprehensive range of services that cater to both legal and non-legal businesses within the Group. Our finance team is meticulously organised into several specialised functions, including Group Accounting, Legal Cashiering, Billing, Credit Management, and Purchasing. This role will sit within our Group Accounting function and will report directly into our Platform Finance Directors. We pride ourselves on servicing our internal clients to the highest standards, consistently adding value by going above and beyond in our efforts. Our commitment to excellence and proactive approach ensures that we not only meet but exceed the expectations of our stakeholders, contributing to the overall success and growth of the Group. The Person Candidates will be able to demonstrate the following attributes: Experience in a similar role in the legal sector Clear evidence of Business Partnering with non-financial colleagues up to a senior level Diligent individual, strong attention to detail/data integrity Ability to manage multiple competing workstreams and work effectively in a deadline intensive environment Intuitive individual capable of identifying and probing areas of value leakage Be comfortable working in a fast-paced environment and multi-tasking Excellent communication skills - ability to communicate with senior stakeholders and leaders across multiple functions from primarily non-finance backgrounds Results orientated, with ability to take decisions when necessary and the resilience to be challenged A team player but with the ability to work on own initiative About Us The benefits With support, coaching and feedback from some of the most engaging colleagues around our great development and progression opportunities will reward your commitment and loyalty. We offer a competitive remuneration package where you'll be rewarded for your individual performance with an opportunity to receive an annual bonus. In addition, we have a wide range of learning and development opportunities via our Learn platform to develop new skills and progress your career. Our My Flex comprehensive rewards package includes options covering annual leave (and the benefit of purchasing extra days), cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care, season ticket loan and many more benefits (grade dependent). Finally, with Perks At Work/Home you can select a host of retail benefits that suit your needs alongside a Community Online Academy, free courses for all from fitness to coding to languages to hip hop dance. We are Gateley We are forward thinking and straight talking, our approach is to find solutions to the problems that our clients face. Gateley is a legal and professional services group, we are a group of formidable experts in all areas of law and business. Passionate problem solvers, we get our kicks from finding the right answers and getting our legal and business clients where they need to be. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. Being part of Gateley is not just about the expertise that you bring; it's about attitude too. The 'Gateley Story' is the story of our people and our culture. It is what has got us to where we are today as a successful business and it's the driving force behind the Gateley Team Spirit and the values that have shaped it. We have a set of shared internal values that capture what the Gateley Team Spirit is and this includes five elements that bind us all together as one Gateley: Ambitious for Success, Forward Thinking, Room to Breathe, Trusted to Do and Working Together. Every year across the group, we recognise members of our team that have gone and above and beyond and have lived these shared values. They are recognised at our annual Gateley Team Spirit awards. Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions. Additional Information If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability, and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.
Join Duncan & Toplis Duncan & Toplis is one of the UK's largest independent accountants and business advisers. Celebrating our 100-year anniversary in 2025, we are on course for the biggest period of growth in our history. Our vision to be the team that clients always choose to work with and where talented people belong remains at the forefront and guides everything that we do. Our Corporate Tax team is seeking a Client Experience Manager to play a pivotal role in our continued success. What You'll Be Doing In this role, you will: Act as a main point of contact for all clients in the Corporate Tax team ensuring the team is on track to complete projects to the appropriate timeframes. Conduct market research to identify new opportunities. Build and maintain strong relationships with key contacts, understanding their needs. Handle client queries, complaints, and concerns, providing swift and effective solutions through internal team management and coordination Conduct regular review meetings with clients to discuss service performance and obtain testimonials. What You'll Need to Succeed We're looking for someone with: Member of the Institute of Customer Service (ICS) and/or certification preferred, but not essential Proven experience in a client facing customer account manager type role Ability to work effectively, coordinating and managing multiple deadlines simultaneously and proactively. Why Join Duncan & Toplis? From flexible working arrangements and time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we're committed to helping our people maintain a healthy and balanced lifestyle. We help our team to develop their talents and encourage ambitious individuals to progress their careers and expand their professional and personal capability with fully supported training and CPD. Our purpose 'to positively impact our people, communities, and the world around us' sits at our core, and our inherent values of trust, partnership, and inclusivity emphasise this. Sounds like the right fit for you? Let's talk! Duncan & Toplis is committed to fostering a diverse and inclusive workplace. We welcome applications from all backgrounds, ensuring equal opportunities for all candidates.
Jun 28, 2025
Full time
Join Duncan & Toplis Duncan & Toplis is one of the UK's largest independent accountants and business advisers. Celebrating our 100-year anniversary in 2025, we are on course for the biggest period of growth in our history. Our vision to be the team that clients always choose to work with and where talented people belong remains at the forefront and guides everything that we do. Our Corporate Tax team is seeking a Client Experience Manager to play a pivotal role in our continued success. What You'll Be Doing In this role, you will: Act as a main point of contact for all clients in the Corporate Tax team ensuring the team is on track to complete projects to the appropriate timeframes. Conduct market research to identify new opportunities. Build and maintain strong relationships with key contacts, understanding their needs. Handle client queries, complaints, and concerns, providing swift and effective solutions through internal team management and coordination Conduct regular review meetings with clients to discuss service performance and obtain testimonials. What You'll Need to Succeed We're looking for someone with: Member of the Institute of Customer Service (ICS) and/or certification preferred, but not essential Proven experience in a client facing customer account manager type role Ability to work effectively, coordinating and managing multiple deadlines simultaneously and proactively. Why Join Duncan & Toplis? From flexible working arrangements and time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we're committed to helping our people maintain a healthy and balanced lifestyle. We help our team to develop their talents and encourage ambitious individuals to progress their careers and expand their professional and personal capability with fully supported training and CPD. Our purpose 'to positively impact our people, communities, and the world around us' sits at our core, and our inherent values of trust, partnership, and inclusivity emphasise this. Sounds like the right fit for you? Let's talk! Duncan & Toplis is committed to fostering a diverse and inclusive workplace. We welcome applications from all backgrounds, ensuring equal opportunities for all candidates.
This role is a fixed term contract for a period of 12 months Since 1989, Helping Hands Home Care has been a leader in the UK adult care (private pay) sector, supporting adults of all ages to maintain their independence and stay in the place they know and love: home. With over 140 branches across England and Wales, our success lies in our commitment to exceptional care and innovative solutions. We're now looking for Registered Care Managers who are as passionate about what they do as we are to join our team. Working for Helping Hands is like owning your own Domiciliary Care company but with the support of a nationally recognised and well-respected brand. As a Registered Care Manager you will have the flexibility to make decisions that put the quality of life of your customers and carers first Main Responsibilities Day-to-day management of the branch to ensure that it is efficient, profitable and provides the highest standard of care to all customers. Holding the CQC/CIW registration for the branch and ensure that it operates within CQC/CIW guidelines. Maintain and grow carer numbers by actively recruiting new team members and guiding them through the recruitment process. Actively seek new business opportunities and support the commercial growth of the branch. Regularly review the operation of the branch to ensure that all customer needs are met. Ensure that all policies and procedures are communicated and implemented effectively within the branch. Support branch staff and carers with their training and development. About You To be successful in this role you'll need to have a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at management level. You'll also need to have a full UK driving licence and access to your own vehicle. Benefits Bonus scheme worth up to £10k per annum Career progression opportunities 25 days annual leave, rising to 27 dependent on service Blue Light Card offering discounts from business and services Access to our employee assistance programme Support to complete nationally recognised qualifications Refer a friend scheme Annual salary review Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy. Fixed term contract for 12 months
Jun 28, 2025
Full time
This role is a fixed term contract for a period of 12 months Since 1989, Helping Hands Home Care has been a leader in the UK adult care (private pay) sector, supporting adults of all ages to maintain their independence and stay in the place they know and love: home. With over 140 branches across England and Wales, our success lies in our commitment to exceptional care and innovative solutions. We're now looking for Registered Care Managers who are as passionate about what they do as we are to join our team. Working for Helping Hands is like owning your own Domiciliary Care company but with the support of a nationally recognised and well-respected brand. As a Registered Care Manager you will have the flexibility to make decisions that put the quality of life of your customers and carers first Main Responsibilities Day-to-day management of the branch to ensure that it is efficient, profitable and provides the highest standard of care to all customers. Holding the CQC/CIW registration for the branch and ensure that it operates within CQC/CIW guidelines. Maintain and grow carer numbers by actively recruiting new team members and guiding them through the recruitment process. Actively seek new business opportunities and support the commercial growth of the branch. Regularly review the operation of the branch to ensure that all customer needs are met. Ensure that all policies and procedures are communicated and implemented effectively within the branch. Support branch staff and carers with their training and development. About You To be successful in this role you'll need to have a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at management level. You'll also need to have a full UK driving licence and access to your own vehicle. Benefits Bonus scheme worth up to £10k per annum Career progression opportunities 25 days annual leave, rising to 27 dependent on service Blue Light Card offering discounts from business and services Access to our employee assistance programme Support to complete nationally recognised qualifications Refer a friend scheme Annual salary review Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy. Fixed term contract for 12 months
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description We are looking for a person to join our expanding Transport and Utilities business as a Project Controls Engineer specializing in Project Planning. Day-to-day responsibilities may include: Creation and maintenance of project schedules that assist and align with project requirements on a medium complexity, medium risk project or programme. Adherence to NEC or FIDIC contract processes for management of schedule data and submissions. Assisting project team to develop status reports to keep management informed on project progress. Interacting with the project team to define scope of work to develop and update detailed schedules, cost information and identification of variances from original plan. Interacting with and assisting the project managers to schedule work and coordinate assignments. Evaluation of project schedule progress and performance and identify developing problem areas. Breakdown of the critical path and constraints to understand the effect of changes to schedule and recommend a work-around. Assisting project managers to maintain timely and effective change management processes and procedures. Conducting analysis to understand alternative courses of action or recovery on slipped schedules. Undertaking of project reviews. Monitoring and consolidating of overall project plans. Monitoring the project managers reporting system summarising the progress status of all projects. Monitor and advise on status of project KPIs. Understand and be able to explain the EVM reported periodically. Qualifications Skills and behaviours Have good verbal and written communication skills. Have good research and analytical skills. Have experience managing stakeholders. Qualifications and experience Having attended formal training in Primavera P6 & Tilos Time location software is essential. Demonstratable practical experience in Project Management and Planning techniques is essential. Experience of working in the transportation and utilities sectors is desirable. An understanding of how other aspects of Project Controls (Risk, Cost Control, Change Control) interact with Planning is desirable. Familiarity with NEC contracts is desirable. The ability to travel to client sites across the Southwest as required is essential. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jun 28, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description We are looking for a person to join our expanding Transport and Utilities business as a Project Controls Engineer specializing in Project Planning. Day-to-day responsibilities may include: Creation and maintenance of project schedules that assist and align with project requirements on a medium complexity, medium risk project or programme. Adherence to NEC or FIDIC contract processes for management of schedule data and submissions. Assisting project team to develop status reports to keep management informed on project progress. Interacting with the project team to define scope of work to develop and update detailed schedules, cost information and identification of variances from original plan. Interacting with and assisting the project managers to schedule work and coordinate assignments. Evaluation of project schedule progress and performance and identify developing problem areas. Breakdown of the critical path and constraints to understand the effect of changes to schedule and recommend a work-around. Assisting project managers to maintain timely and effective change management processes and procedures. Conducting analysis to understand alternative courses of action or recovery on slipped schedules. Undertaking of project reviews. Monitoring and consolidating of overall project plans. Monitoring the project managers reporting system summarising the progress status of all projects. Monitor and advise on status of project KPIs. Understand and be able to explain the EVM reported periodically. Qualifications Skills and behaviours Have good verbal and written communication skills. Have good research and analytical skills. Have experience managing stakeholders. Qualifications and experience Having attended formal training in Primavera P6 & Tilos Time location software is essential. Demonstratable practical experience in Project Management and Planning techniques is essential. Experience of working in the transportation and utilities sectors is desirable. An understanding of how other aspects of Project Controls (Risk, Cost Control, Change Control) interact with Planning is desirable. Familiarity with NEC contracts is desirable. The ability to travel to client sites across the Southwest as required is essential. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
As a senior L&D Specialist you will play a pivotal role in designing and executing a learning strategy that impacts our Organization. You will drive innovative learning solutions that accelerate business impact through expert facilitation and content design. You will partner with key stakeholders (Business leaders, Managers and HR Business Partners) to identify, design, and deliver high-impact learning experiences that enhance leadership and manager development. Key job responsibilities 1. Learning Vision & Direction: • Design and implement comprehensive learning strategies that support company-wide objectives and that aligns with the organization's overarching capability goals. 2. Program Design & Delivery: • Lead end-to-end design and development of learning solutions aligned with business priorities • Create compelling blended learning journeys using adult learning principles incorporating multiple modalities • Develop scalable solutions that maintain high engagement and knowledge retention • Facilitate engaging learning experiences for diverse audiences • Measure and evaluate program effectiveness using data-driven approaches 3. Stakeholder Management • Partner with senior leaders to identify learning needs and opportunities and ensure learning solutions drive impact • Influence and align multiple stakeholders on learning strategies • Build and nurture relationships with learning providers to ensure exceptional content delivery and program effectiveness. 4. Continuous Learning: • Build an environment that celebrates ongoing development through peer learning, coaching relationships, and collaborative skill-building, empowering workforce growth at all levels. 5. Learning Technology & Innovation: • Deploy modern learning platforms to deliver engaging, accessible, and personalized learning experiences • Stay current with L&D trends and best practices BASIC QUALIFICATIONS • 10+ years of L&D experience with proven track record in facilitation and content design • Strong expertise in instructional design and adult learning methodologies • Excellence in online and in-person facilitation for diverse audiences • Experience partnering with senior stakeholders on learning initiatives • Strong project management and analytical skills • Familiarity and experience with learning technologies, Learning Management Systems (LMS), and Learning Experience Platforms (LXP). • Bachelor's degree in relevant field- L&OD, HR; Master's preferred PREFERRED QUALIFICATIONS • Certification in OD, facilitation and psychometric tools • Experience in a fast-paced, global organization • Experience with learning technologies and LMS platforms • Knowledge of learning effectiveness measurement Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jun 28, 2025
Full time
As a senior L&D Specialist you will play a pivotal role in designing and executing a learning strategy that impacts our Organization. You will drive innovative learning solutions that accelerate business impact through expert facilitation and content design. You will partner with key stakeholders (Business leaders, Managers and HR Business Partners) to identify, design, and deliver high-impact learning experiences that enhance leadership and manager development. Key job responsibilities 1. Learning Vision & Direction: • Design and implement comprehensive learning strategies that support company-wide objectives and that aligns with the organization's overarching capability goals. 2. Program Design & Delivery: • Lead end-to-end design and development of learning solutions aligned with business priorities • Create compelling blended learning journeys using adult learning principles incorporating multiple modalities • Develop scalable solutions that maintain high engagement and knowledge retention • Facilitate engaging learning experiences for diverse audiences • Measure and evaluate program effectiveness using data-driven approaches 3. Stakeholder Management • Partner with senior leaders to identify learning needs and opportunities and ensure learning solutions drive impact • Influence and align multiple stakeholders on learning strategies • Build and nurture relationships with learning providers to ensure exceptional content delivery and program effectiveness. 4. Continuous Learning: • Build an environment that celebrates ongoing development through peer learning, coaching relationships, and collaborative skill-building, empowering workforce growth at all levels. 5. Learning Technology & Innovation: • Deploy modern learning platforms to deliver engaging, accessible, and personalized learning experiences • Stay current with L&D trends and best practices BASIC QUALIFICATIONS • 10+ years of L&D experience with proven track record in facilitation and content design • Strong expertise in instructional design and adult learning methodologies • Excellence in online and in-person facilitation for diverse audiences • Experience partnering with senior stakeholders on learning initiatives • Strong project management and analytical skills • Familiarity and experience with learning technologies, Learning Management Systems (LMS), and Learning Experience Platforms (LXP). • Bachelor's degree in relevant field- L&OD, HR; Master's preferred PREFERRED QUALIFICATIONS • Certification in OD, facilitation and psychometric tools • Experience in a fast-paced, global organization • Experience with learning technologies and LMS platforms • Knowledge of learning effectiveness measurement Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary At Sophos, we protect people from cybercrime by developing powerful and intuitive products and services that provide the world's most effective cybersecurity for organizations of any size. The Sophos Global Renewals team is dedicated to ensuring every customer realizes the value they receive by renewing and expanding our business partnership. As the Senior Director, EMEA Renewals, you will be accountable for the entire Renewals revenue for EMEA, and will lead teams of Renewal Account Managers, Renewals Specialists, and their managers to achieve and exceed renewal rate and ACV business targets for the theater. Reporting to the Vice President, Global Renewals, you will be the leader in ensuring the ongoing retention and growth of our customer base across EMEA. You will be responsible for ensuring enablement, support, coaching and accountability of the team, accurately forecasting the theater business to leadership, partnering with the new business sales leadership to ensure a valuable customer experience, and being part of the global renewals leadership team. Your team will work collaboratively with the new business sales team, ensuring that together we are ensuring all customers realize the value of both the Sophos solutions and our partnership by renewing and expanding that business relationship. Your team will work closely with partners and distributors in the execution of the business and will collaborate with internal stakeholders and partners. What You Will Do: EMEA Leadership: Inspire and lead your organization to excellence through achievement by providing a cohesive strategy and plan, guidance, coaching, and driving accountability to achieving business targets. Strategic Planning: You will collaborate with new business sales leadership to ensure a coordinated strategic sales plan is being defined and executed, and that the customer experience is enhanced through that partnership. Retention: Drive retention by leading the execution of identification of renewal risk and partnering with customer success and channel teams to identify and mitigate that risk, leading to maximizing renewal rates. Expansion: Through the course of managing contract renewals, identify upsell, cross-sell and expansion opportunities within the existing customer base. Customer and Partner Engagement: Foster strong relationships with key customers, partners, and distributors, ensuring their satisfaction and addressing any concerns promptly. Performance Metrics: Track key performance metrics, analyzing data to make data-driven decisions and optimize the renewals process and drive rep productivity. Forecasting and Planning: Ensure accurate revenue forecasts and budgets for the renewal sales team, aligning with company objectives and the delivery of accurate and timely forecasts by the team for escalation reporting. Market Intelligence: Stay updated on industry trends, competitors, and customer needs to offer localize insights to global MI, including specific focus on trends regarding renewal best practices. Process Improvement: Continuously evaluate and improve renewals processes to enhance efficiency and customer experience. Assist in developing automation plans that will improve the renewal process. Recruit and develop high performing teams and mentor the management team to follow best practice in this regard. Manage the performance of your management team through individual learning plans, performance feedback and career development. Handle performance issues timely and appropriately ensuring to partner with the right internal resources to support areas of underperformance, including identifying leading indicators to potential performance problems. Retain, through effective recognition and career development processes, highly effective teams, developing succession planning and cover on an ongoing basis and for future headcount planning. What You Will Bring: Highly motivated and have a burning desire to lead an organization to overachievement of business targets, inspire innovation, and create a culture that drives employee engagement and passion. Humble, with a demonstrated willingness to inspire by putting team above self, sharing credit and acknowledging others, and celebrating team achievements An excellent communicator and collaborator, able to motivate and inspire others by simplifying the complex Degree in business, sales or marketing, or a related field; or relevant work experience. Proven track record of overachievement in leading a consultative and matrixed selling environment. Demonstrated success managing and growing renewals or sales organizations with a heavy focus on renewal rates and recurring revenue / ARR. Strong understanding of subscription-based business models. Previous and proven leadership experience, including second line management experience. Excellent communication and negotiation skills. Languages are a plus, English - written and verbal - fluent; and another language would be beneficial Analytical mindset with the ability to use data to drive decision-making. Experience in cybersecurity is a plus. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back -we encourage you to apply. What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Jun 28, 2025
Full time
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary At Sophos, we protect people from cybercrime by developing powerful and intuitive products and services that provide the world's most effective cybersecurity for organizations of any size. The Sophos Global Renewals team is dedicated to ensuring every customer realizes the value they receive by renewing and expanding our business partnership. As the Senior Director, EMEA Renewals, you will be accountable for the entire Renewals revenue for EMEA, and will lead teams of Renewal Account Managers, Renewals Specialists, and their managers to achieve and exceed renewal rate and ACV business targets for the theater. Reporting to the Vice President, Global Renewals, you will be the leader in ensuring the ongoing retention and growth of our customer base across EMEA. You will be responsible for ensuring enablement, support, coaching and accountability of the team, accurately forecasting the theater business to leadership, partnering with the new business sales leadership to ensure a valuable customer experience, and being part of the global renewals leadership team. Your team will work collaboratively with the new business sales team, ensuring that together we are ensuring all customers realize the value of both the Sophos solutions and our partnership by renewing and expanding that business relationship. Your team will work closely with partners and distributors in the execution of the business and will collaborate with internal stakeholders and partners. What You Will Do: EMEA Leadership: Inspire and lead your organization to excellence through achievement by providing a cohesive strategy and plan, guidance, coaching, and driving accountability to achieving business targets. Strategic Planning: You will collaborate with new business sales leadership to ensure a coordinated strategic sales plan is being defined and executed, and that the customer experience is enhanced through that partnership. Retention: Drive retention by leading the execution of identification of renewal risk and partnering with customer success and channel teams to identify and mitigate that risk, leading to maximizing renewal rates. Expansion: Through the course of managing contract renewals, identify upsell, cross-sell and expansion opportunities within the existing customer base. Customer and Partner Engagement: Foster strong relationships with key customers, partners, and distributors, ensuring their satisfaction and addressing any concerns promptly. Performance Metrics: Track key performance metrics, analyzing data to make data-driven decisions and optimize the renewals process and drive rep productivity. Forecasting and Planning: Ensure accurate revenue forecasts and budgets for the renewal sales team, aligning with company objectives and the delivery of accurate and timely forecasts by the team for escalation reporting. Market Intelligence: Stay updated on industry trends, competitors, and customer needs to offer localize insights to global MI, including specific focus on trends regarding renewal best practices. Process Improvement: Continuously evaluate and improve renewals processes to enhance efficiency and customer experience. Assist in developing automation plans that will improve the renewal process. Recruit and develop high performing teams and mentor the management team to follow best practice in this regard. Manage the performance of your management team through individual learning plans, performance feedback and career development. Handle performance issues timely and appropriately ensuring to partner with the right internal resources to support areas of underperformance, including identifying leading indicators to potential performance problems. Retain, through effective recognition and career development processes, highly effective teams, developing succession planning and cover on an ongoing basis and for future headcount planning. What You Will Bring: Highly motivated and have a burning desire to lead an organization to overachievement of business targets, inspire innovation, and create a culture that drives employee engagement and passion. Humble, with a demonstrated willingness to inspire by putting team above self, sharing credit and acknowledging others, and celebrating team achievements An excellent communicator and collaborator, able to motivate and inspire others by simplifying the complex Degree in business, sales or marketing, or a related field; or relevant work experience. Proven track record of overachievement in leading a consultative and matrixed selling environment. Demonstrated success managing and growing renewals or sales organizations with a heavy focus on renewal rates and recurring revenue / ARR. Strong understanding of subscription-based business models. Previous and proven leadership experience, including second line management experience. Excellent communication and negotiation skills. Languages are a plus, English - written and verbal - fluent; and another language would be beneficial Analytical mindset with the ability to use data to drive decision-making. Experience in cybersecurity is a plus. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back -we encourage you to apply. What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Business Development Manager - fast-growing media/events company Job Sector Contract Type Permanent Location London Up to £35k basic plus uncapped (high) commission Job Reference Media IQ - BDMTech103 Do you have 12+ months conference sponsorship and/or digital advertising experience? Like the idea of working for a mid-size fast-growing media/events business? Are you confident, articulate, and entrepreneurial? If yes, please read on The Company Part of a larger group of independent businesses, this fast-growing and entrepreneurial media/events company operates across various markets with leading B2B brands. They have a fast-paced, entrepreneurial, and flexible sales culture, allowing staff to work from home one day a week. They value hiring individuals who can take ownership of their roles and responsibilities. The Role of Business Development Manager / Senior Account Manager You will join the company's flagship £4m annual portfolio, which includes a news-led website (with 80% YOY revenue growth) and a series of conferences (which have doubled YOY revenues). This high-performing portfolio benefits from a clear and successful strategy, offering strong commission earning potential. Despite generating £4m annually, the company sees a market opportunity exceeding £10m per year, indicating significant growth potential. Daily responsibilities include selling conference sponsorship opportunities and digital advertising solutions, such as lead generation campaigns and branded content. The primary clients are in the tech sector and consultancies. Requirements for this Business Development Manager / Senior Account Manager 2-8 years of experience selling conference sponsorship or digital advertising solutions A proactive individual capable of taking ownership of their responsibilities Excellent articulation and confidence A proven track record of generating new business A stable career history An energetic, outgoing relationship builder open to learning new approaches If you meet these criteria, please apply. Due to high application volume, only shortlisted candidates will be contacted.
Jun 28, 2025
Full time
Business Development Manager - fast-growing media/events company Job Sector Contract Type Permanent Location London Up to £35k basic plus uncapped (high) commission Job Reference Media IQ - BDMTech103 Do you have 12+ months conference sponsorship and/or digital advertising experience? Like the idea of working for a mid-size fast-growing media/events business? Are you confident, articulate, and entrepreneurial? If yes, please read on The Company Part of a larger group of independent businesses, this fast-growing and entrepreneurial media/events company operates across various markets with leading B2B brands. They have a fast-paced, entrepreneurial, and flexible sales culture, allowing staff to work from home one day a week. They value hiring individuals who can take ownership of their roles and responsibilities. The Role of Business Development Manager / Senior Account Manager You will join the company's flagship £4m annual portfolio, which includes a news-led website (with 80% YOY revenue growth) and a series of conferences (which have doubled YOY revenues). This high-performing portfolio benefits from a clear and successful strategy, offering strong commission earning potential. Despite generating £4m annually, the company sees a market opportunity exceeding £10m per year, indicating significant growth potential. Daily responsibilities include selling conference sponsorship opportunities and digital advertising solutions, such as lead generation campaigns and branded content. The primary clients are in the tech sector and consultancies. Requirements for this Business Development Manager / Senior Account Manager 2-8 years of experience selling conference sponsorship or digital advertising solutions A proactive individual capable of taking ownership of their responsibilities Excellent articulation and confidence A proven track record of generating new business A stable career history An energetic, outgoing relationship builder open to learning new approaches If you meet these criteria, please apply. Due to high application volume, only shortlisted candidates will be contacted.
JUser: :_load: Unable to load user with ID: 994 Job Summary Software Development Project Manager / Permanent / Southampton Country: United Kingdom Location: Southampton Sector: Project Manager Job Type: Permanent Technologies: Project Management software development scrum environment Prince2 ITIL CA Rally Retail Software Development Project Manager / Permanent / Southampton Software Development Project Manager / Permanent / Southampton Posted Tuesday, 13 November 2018 Are you a looking for an excellent career opportunity? Our client is recruiting for a Software Development Project Manager to join their team in Southampton. This is a permanent position and the salary for this role is up to £45,000 depending on experience. Required Skills and Knowledge: Educated to degree level in a relevant subject, or with equivalent experiences Accredited project management qualification(s) in a relevant methodology (e.g. SCRUM (Agile), PRINCE2 or ITIL) Proven ability to work in a fast-paced environment, managing multiple planned and unplanned projects, large and small changes, absorbing complex technical and logistical issues and rapidly defining and implementing resolution plans A minimum of 5 years' experience in carrying out a Project Managers role within a software development environment performing within an Agile framework Demonstrable experience in the delivery of major development projects from initiation to completion Strong leadership and interpersonal skills with proven experience in communicating directly with customers, suppliers and stakeholders at all levels within the business Strong analytical skills, strategic vision, and logical approach to problem solving, coupled with a strong oral and written communication skills A flexible, task orientated positive and pragmatic approach to managing projects Be able to refine approach and focus as business requirements dictate Demonstrate a high level of Customer Facing disciplines and project successes. Desirable Skills and Knowledge: Operational experience in a development environment Understanding of Retail and Loyalty & Payment Solutions Experience with the use of CA Rally Strong background in Retail business understanding and development Experience with ERP implementations Please, get in touch for further details on the exciting career opportunity!
Jun 28, 2025
Full time
JUser: :_load: Unable to load user with ID: 994 Job Summary Software Development Project Manager / Permanent / Southampton Country: United Kingdom Location: Southampton Sector: Project Manager Job Type: Permanent Technologies: Project Management software development scrum environment Prince2 ITIL CA Rally Retail Software Development Project Manager / Permanent / Southampton Software Development Project Manager / Permanent / Southampton Posted Tuesday, 13 November 2018 Are you a looking for an excellent career opportunity? Our client is recruiting for a Software Development Project Manager to join their team in Southampton. This is a permanent position and the salary for this role is up to £45,000 depending on experience. Required Skills and Knowledge: Educated to degree level in a relevant subject, or with equivalent experiences Accredited project management qualification(s) in a relevant methodology (e.g. SCRUM (Agile), PRINCE2 or ITIL) Proven ability to work in a fast-paced environment, managing multiple planned and unplanned projects, large and small changes, absorbing complex technical and logistical issues and rapidly defining and implementing resolution plans A minimum of 5 years' experience in carrying out a Project Managers role within a software development environment performing within an Agile framework Demonstrable experience in the delivery of major development projects from initiation to completion Strong leadership and interpersonal skills with proven experience in communicating directly with customers, suppliers and stakeholders at all levels within the business Strong analytical skills, strategic vision, and logical approach to problem solving, coupled with a strong oral and written communication skills A flexible, task orientated positive and pragmatic approach to managing projects Be able to refine approach and focus as business requirements dictate Demonstrate a high level of Customer Facing disciplines and project successes. Desirable Skills and Knowledge: Operational experience in a development environment Understanding of Retail and Loyalty & Payment Solutions Experience with the use of CA Rally Strong background in Retail business understanding and development Experience with ERP implementations Please, get in touch for further details on the exciting career opportunity!
Electrical Shift Engineer Job ID 211269 Posted 14-Mar-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Maidenhead - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Technician to join the team located in Maidenhead. Role Summary: • Carry out routine planned preventative maintenance tasks as required within across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system's work orders • Monitor BMS for running and alarm conditions • Attend to A/C related clients' problems • Building walk-rounds, taking meter readings from UPS, PDU's and utilities • Investigate faults, identify causes and effect remedies • Prepare accurate / timely reports as required • Ensure corrective / repair works are carried out in accordance with current regulations • Assist when and where required with installation works • Participate in emergency call out roster providing cover for weekend and team member absences, as required • Develop a comprehensive understanding of the portfolio buildings their layouts, functions and complexities • Establish and develop trusting, meaningful relationships with Facilities Managers, Client staff and representatives • Endorse day to day and future compliance to safe working practices, quality standards conformity and best practice methods • Volunteer ideas / initiatives that contribute to the service levels and delivery • Undertake other tasks, as required by Customer Services Supervisor / Contract Manager, in accordance with experience and competencies • 12 hour rotating shift Experience Required: Essential • City & Guilds Electrical Competency Parts 1 & 2 or equivalent • Good building services knowledge • Critical Environment Experience • Good Customer relationship skills • Working knowledge of "Permit to work" systems • Understand and interpret technical drawings / processes • Experience of CMMS and BMS systems • 17th Edition IEE Regulations Desirable • Time served electrical apprenticeship • Experience of working in banking environment • HV switching qualification/experience • Experience of Microsoft Office applications • ACoPs L8
Jun 28, 2025
Full time
Electrical Shift Engineer Job ID 211269 Posted 14-Mar-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Maidenhead - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Technician to join the team located in Maidenhead. Role Summary: • Carry out routine planned preventative maintenance tasks as required within across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system's work orders • Monitor BMS for running and alarm conditions • Attend to A/C related clients' problems • Building walk-rounds, taking meter readings from UPS, PDU's and utilities • Investigate faults, identify causes and effect remedies • Prepare accurate / timely reports as required • Ensure corrective / repair works are carried out in accordance with current regulations • Assist when and where required with installation works • Participate in emergency call out roster providing cover for weekend and team member absences, as required • Develop a comprehensive understanding of the portfolio buildings their layouts, functions and complexities • Establish and develop trusting, meaningful relationships with Facilities Managers, Client staff and representatives • Endorse day to day and future compliance to safe working practices, quality standards conformity and best practice methods • Volunteer ideas / initiatives that contribute to the service levels and delivery • Undertake other tasks, as required by Customer Services Supervisor / Contract Manager, in accordance with experience and competencies • 12 hour rotating shift Experience Required: Essential • City & Guilds Electrical Competency Parts 1 & 2 or equivalent • Good building services knowledge • Critical Environment Experience • Good Customer relationship skills • Working knowledge of "Permit to work" systems • Understand and interpret technical drawings / processes • Experience of CMMS and BMS systems • 17th Edition IEE Regulations Desirable • Time served electrical apprenticeship • Experience of working in banking environment • HV switching qualification/experience • Experience of Microsoft Office applications • ACoPs L8
Quick Registration First Name Last Name e-mail Phone Sector Location Our client is a Global Financial Broking firm in London. Client Onboarding KYC Associate. 5 days a week in Administration Assistant - Financial Services Our client is a Financial Market making company in Our client is a Wealth and Asset Management firm in HR Business Analyst Learning and Development Date: 30 Oct 2024 Sector: FINANCIAL MARKETS Type: Contract Location: London Salary: £120000 - 126000 per annum Email: Ref: db38646 We have a 6-month contract for Business Analysts with experience in Human Resources Learning and Development using Workday technology. It's a Hybrid position. Experience in leading and driving change and projects is essential. You will be leading or contributing to business analysis on strategic projects that support our Human Resources Team. Collaborate directly with Business stakeholders, business relationship managers, and technology teams to craft and deliver enabling technology. We also have an IT Business Analyst role supporting GBS capabilities across our offices in the US, UK, and Sweden. The IT Business Analyst is expected to perform at an intermediate level, including: Business Needs Identification: Assess and define business needs, identify capability gaps, and propose solutions. Business Analysis Planning: Choose appropriate analysis approaches, plan, and manage activities to meet deadlines. Stakeholder Analysis & Change: Identify stakeholders, build relationships, and contribute to communication and change management plans. Requirements Analysis and Design Definition: Manage requirements, elicit and validate, and translate into design specifications. Business Case Definition: Develop detailed business justifications for investments. Solution Evaluation: Analyze and assess solution proposals, considering business readiness and value maximization. Work collaboratively with: Business Relationship Managers Business Stakeholders Business customers Process owners IT Architecture, Delivery, and Support teams Also collaborate or take responsibility for: Test Lead Change Management/Communication Lead Essential Qualifications, Skills, and Experience: 3+ years HR IT experience 5+ years as a Business Analyst preferred Experience leading change and projects Knowledge of catalogues, incidents, work queue management, Quotations, Charges, ServiceNow Experience deploying business analysis tools and techniques Experience working with complex systems, strategic thinking Excellent stakeholder management and communication skills Experience with virtual collaboration and managing third-party vendors Desirable Qualifications, Skills, and Experience: Formal certification in business analysis (preferred) Practical Agile methodology experience Experience in a global organization Exposure to User-Centered Design and Design Thinking
Jun 28, 2025
Full time
Quick Registration First Name Last Name e-mail Phone Sector Location Our client is a Global Financial Broking firm in London. Client Onboarding KYC Associate. 5 days a week in Administration Assistant - Financial Services Our client is a Financial Market making company in Our client is a Wealth and Asset Management firm in HR Business Analyst Learning and Development Date: 30 Oct 2024 Sector: FINANCIAL MARKETS Type: Contract Location: London Salary: £120000 - 126000 per annum Email: Ref: db38646 We have a 6-month contract for Business Analysts with experience in Human Resources Learning and Development using Workday technology. It's a Hybrid position. Experience in leading and driving change and projects is essential. You will be leading or contributing to business analysis on strategic projects that support our Human Resources Team. Collaborate directly with Business stakeholders, business relationship managers, and technology teams to craft and deliver enabling technology. We also have an IT Business Analyst role supporting GBS capabilities across our offices in the US, UK, and Sweden. The IT Business Analyst is expected to perform at an intermediate level, including: Business Needs Identification: Assess and define business needs, identify capability gaps, and propose solutions. Business Analysis Planning: Choose appropriate analysis approaches, plan, and manage activities to meet deadlines. Stakeholder Analysis & Change: Identify stakeholders, build relationships, and contribute to communication and change management plans. Requirements Analysis and Design Definition: Manage requirements, elicit and validate, and translate into design specifications. Business Case Definition: Develop detailed business justifications for investments. Solution Evaluation: Analyze and assess solution proposals, considering business readiness and value maximization. Work collaboratively with: Business Relationship Managers Business Stakeholders Business customers Process owners IT Architecture, Delivery, and Support teams Also collaborate or take responsibility for: Test Lead Change Management/Communication Lead Essential Qualifications, Skills, and Experience: 3+ years HR IT experience 5+ years as a Business Analyst preferred Experience leading change and projects Knowledge of catalogues, incidents, work queue management, Quotations, Charges, ServiceNow Experience deploying business analysis tools and techniques Experience working with complex systems, strategic thinking Excellent stakeholder management and communication skills Experience with virtual collaboration and managing third-party vendors Desirable Qualifications, Skills, and Experience: Formal certification in business analysis (preferred) Practical Agile methodology experience Experience in a global organization Exposure to User-Centered Design and Design Thinking
Job ID: R Job type: Permanent Time type: Full time Categories: Tax More than you expected The UK member firms of Grant Thornton are part of global network of independent audit, tax and advisory firms, made up of some 76,000 in over 150 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Job Description: NEW GROUND WON'T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals. Employment Tax is an important building block for any business. We support businesses and employees with a practical and pragmatic perspective - making their approach to expenses more efficient, training them on how to embed new rules such as IR35, propose pragmatic solutions when compliance falls short, answer queries as to how to best reward and tax benefits and payments provided to their employees, introducing new or updated salary sacrifice employee benefit schemes and dealing with tax authorities. We are looking for an experienced Manager to join a successful and expanding national Employment Tax team with much opportunity for growth. There is an opportunity to work full time or flexibly and for hybrid working. A look into the role As an experienced Manager within our Employment Tax team, you will: Advise our diverse client base on a range of employment tax issues, including the operation of PAYE and NIC on payments, expenses and benefits provided to employees as well as establishing employment status (including IR35). Help employers gain cost savings through the implementation of more effective pay and benefits reward structures. Manage Employment Tax compliance and mitigate internal and external risks including in relation to year end reporting as well as risks such as NMW and holiday pay. Assist with Employment Tax reviews, whether within due diligence, healthchecks, SAO or on a standalone basis. Play an integral role in the Employment Tax and wider Employer Solutions group, working on interesting and rewarding projects within the team on a variety of clients. Build the reputation of the Employment Tax team and Grant Thornton as a whole through quality. Knowing you're right for us Joining us as a Manager in Employment Tax/Employer Solutions the minimum criteria you'll need: ACA/ACCA/CTA qualified or equivalent qualification, preferably in tax Excellent communication skills and the ability to work lead on projects At least 3-years' experience in Employment Tax It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you to develop along the way: Current knowledge of UK tax legislation and common Employment Tax themes (PAYE, NIC, IR35, etc) and be aware of implications from the Budget/Autumn Statement and HMRC consultations A well thought out approach to complex problems based on sound judgment and research, communicating with empathy and impact A tenacious sprit in the face of adversity, taking personal responsibility, an enthusiasm to pursue business opportunities and better develop self and team working in a respectful and co-operative manner Desire to embrace the use of technology and how to embed it to increase efficiency and maximise our client opportunity Ability to analyse client problems, integrate information and provision of clear and consistent communication Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Beyond the job Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our CLEARR values - Collaboration, Leadership, Excellence, Agility, Respect and Responsibility. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be
Jun 28, 2025
Full time
Job ID: R Job type: Permanent Time type: Full time Categories: Tax More than you expected The UK member firms of Grant Thornton are part of global network of independent audit, tax and advisory firms, made up of some 76,000 in over 150 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Job Description: NEW GROUND WON'T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals. Employment Tax is an important building block for any business. We support businesses and employees with a practical and pragmatic perspective - making their approach to expenses more efficient, training them on how to embed new rules such as IR35, propose pragmatic solutions when compliance falls short, answer queries as to how to best reward and tax benefits and payments provided to their employees, introducing new or updated salary sacrifice employee benefit schemes and dealing with tax authorities. We are looking for an experienced Manager to join a successful and expanding national Employment Tax team with much opportunity for growth. There is an opportunity to work full time or flexibly and for hybrid working. A look into the role As an experienced Manager within our Employment Tax team, you will: Advise our diverse client base on a range of employment tax issues, including the operation of PAYE and NIC on payments, expenses and benefits provided to employees as well as establishing employment status (including IR35). Help employers gain cost savings through the implementation of more effective pay and benefits reward structures. Manage Employment Tax compliance and mitigate internal and external risks including in relation to year end reporting as well as risks such as NMW and holiday pay. Assist with Employment Tax reviews, whether within due diligence, healthchecks, SAO or on a standalone basis. Play an integral role in the Employment Tax and wider Employer Solutions group, working on interesting and rewarding projects within the team on a variety of clients. Build the reputation of the Employment Tax team and Grant Thornton as a whole through quality. Knowing you're right for us Joining us as a Manager in Employment Tax/Employer Solutions the minimum criteria you'll need: ACA/ACCA/CTA qualified or equivalent qualification, preferably in tax Excellent communication skills and the ability to work lead on projects At least 3-years' experience in Employment Tax It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you to develop along the way: Current knowledge of UK tax legislation and common Employment Tax themes (PAYE, NIC, IR35, etc) and be aware of implications from the Budget/Autumn Statement and HMRC consultations A well thought out approach to complex problems based on sound judgment and research, communicating with empathy and impact A tenacious sprit in the face of adversity, taking personal responsibility, an enthusiasm to pursue business opportunities and better develop self and team working in a respectful and co-operative manner Desire to embrace the use of technology and how to embed it to increase efficiency and maximise our client opportunity Ability to analyse client problems, integrate information and provision of clear and consistent communication Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Beyond the job Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our CLEARR values - Collaboration, Leadership, Excellence, Agility, Respect and Responsibility. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be
Senior Manager/ Associate Director/ Director - Funds Organic Growth (London/ Channel Islands) Welcome to HIGHVERN. We are an award-winning provider of private wealth, fund and corporate administration services. Position Key Accountabilities: Develop and implement strategic initiatives to win new mandates and expand our client base. Identify opportunities to cross-sell services to existing clients, enhancing client relationships and maximizing revenue potential. Identify and build meaningful relationships with intermediaries and participate in industry events, networks, and conferences. Maintain an in-depth understanding of Highvern's products, services, systems, and capabilities. Assist with and manage the entire sales process, from prospecting and client meetings to proposal negotiations and contract signing, ensuring a seamless handover to the client service team. Identify and implement business development initiatives to penetrate new customer segments and markets. Build and maintain strong, long-lasting client relationships through exceptional service and understanding of client needs. Stay abreast of industry trends, regulations, best practices, market conditions, and competitor activities to identify new opportunities and inform sales strategies and tactics. Work closely with internal teams, including marketing and client services, to ensure a cohesive approach to sales and client management and to provide tailored solutions for customers. Conduct thorough market research to identify and target potential clients, developing strategies to attract and secure new business opportunities. Requirements Depending on the seniority of the role,7-10 years' relevant industry experience and must have demonstrable experience of working in a funds environment at senior manager level and above. Proven ability to build strong client and intermediary relationships that result in clients and intermediaries following the candidate to new roles or firms. Ideally, possess a comprehensive understanding of fund structuring and regulatory frameworks, in particular relating to private capital strategies (PE, VC, Debt, RE etc), with the ability to comprehensively discuss the advantages and disadvantages of various jurisdictions with clients. Demonstrated ability to successfully win new clients and mandates, with a track record of achieving or exceeding sales targets. Demonstrates innovative thinking and a proactive approach to idea generation and business development. Extensive network and strong relationships within the funds industry, including with key intermediaries and stakeholders. Experience working with fund structures in more than one of the following jurisdictions: Jersey, Guernsey, Ireland and/or Luxembourg is advantageous. Experience from fund manager organisations, investor relations management, M&A, consulting or auditing is an advantage. Experienced in marketing and selling professional services incl. running sales processes, negotiations and closing deals towards CFO, CEO and board levels. Collaborative team player with excellent verbal, presentational, and written communication skills. Experience from fund manager organisations, investor relations management, M&A, fund consulting or auditing is an advantage. Professionally qualified as a chartered accountant (or equivalent) and/or holding a relevant business-oriented or economics degree/masters. Other information We are ideally seeking a candidate that is either: a client-facing funds professional looking for the challenge of building a book of new clients with the potential to transition back to client servicing; or a former client-facing professional now in a sales role within fund administration.
Jun 28, 2025
Full time
Senior Manager/ Associate Director/ Director - Funds Organic Growth (London/ Channel Islands) Welcome to HIGHVERN. We are an award-winning provider of private wealth, fund and corporate administration services. Position Key Accountabilities: Develop and implement strategic initiatives to win new mandates and expand our client base. Identify opportunities to cross-sell services to existing clients, enhancing client relationships and maximizing revenue potential. Identify and build meaningful relationships with intermediaries and participate in industry events, networks, and conferences. Maintain an in-depth understanding of Highvern's products, services, systems, and capabilities. Assist with and manage the entire sales process, from prospecting and client meetings to proposal negotiations and contract signing, ensuring a seamless handover to the client service team. Identify and implement business development initiatives to penetrate new customer segments and markets. Build and maintain strong, long-lasting client relationships through exceptional service and understanding of client needs. Stay abreast of industry trends, regulations, best practices, market conditions, and competitor activities to identify new opportunities and inform sales strategies and tactics. Work closely with internal teams, including marketing and client services, to ensure a cohesive approach to sales and client management and to provide tailored solutions for customers. Conduct thorough market research to identify and target potential clients, developing strategies to attract and secure new business opportunities. Requirements Depending on the seniority of the role,7-10 years' relevant industry experience and must have demonstrable experience of working in a funds environment at senior manager level and above. Proven ability to build strong client and intermediary relationships that result in clients and intermediaries following the candidate to new roles or firms. Ideally, possess a comprehensive understanding of fund structuring and regulatory frameworks, in particular relating to private capital strategies (PE, VC, Debt, RE etc), with the ability to comprehensively discuss the advantages and disadvantages of various jurisdictions with clients. Demonstrated ability to successfully win new clients and mandates, with a track record of achieving or exceeding sales targets. Demonstrates innovative thinking and a proactive approach to idea generation and business development. Extensive network and strong relationships within the funds industry, including with key intermediaries and stakeholders. Experience working with fund structures in more than one of the following jurisdictions: Jersey, Guernsey, Ireland and/or Luxembourg is advantageous. Experience from fund manager organisations, investor relations management, M&A, consulting or auditing is an advantage. Experienced in marketing and selling professional services incl. running sales processes, negotiations and closing deals towards CFO, CEO and board levels. Collaborative team player with excellent verbal, presentational, and written communication skills. Experience from fund manager organisations, investor relations management, M&A, fund consulting or auditing is an advantage. Professionally qualified as a chartered accountant (or equivalent) and/or holding a relevant business-oriented or economics degree/masters. Other information We are ideally seeking a candidate that is either: a client-facing funds professional looking for the challenge of building a book of new clients with the potential to transition back to client servicing; or a former client-facing professional now in a sales role within fund administration.
About Echobox: We are a fast-growing, research-driven company building an artificial intelligence that helps online publishers overcome the challenges they face every day. Using novel AI, we are revolutionising the publishing industry and have a track record of building things that others have ruled out as impossible. Leading names from around the world rely on our product every day, including The Times, Le Monde, The Guardian, Vogue and many more. Our team is our best asset. We work with extremely smart and talented individuals, who all enjoy a high degree of responsibility and independence in structuring their work. Do you think you have what it takes to be part of Echobox? We'd love to hear from you. About the Role: You will report to our Head of Data Science and work closely with our Product managers, Software engineers and Data Scientists to define and execute on the future path for our products. Key Responsibilities: - Work closely with senior engineers and data scientists to quickly learn and apply machine learning techniques to real-world problems, shipping results fast, all whilst meeting launch deadlines. - Take ownership of end-to-end ML model development-from data preprocessing and feature engineering to training, testing, and deployment. - Collaborate across teams to implement machine learning solutions into production systems, ensuring that models are scalable, reliable, and effective. - Actively contribute to refining and improving existing models and systems. If something can be optimized, you're on it-constantly looking for ways to enhance performance. - Quickly analyze data and generate insights to drive product decisions. You'll focus on making things work fast and efficiently, without over-complicating the process. - Document your work and share findings clearly with the team. No jargon-just straightforward, actionable insights. - Continuously learn new techniques and stay up to date with the latest ML trends, applying them to improve the product as you go. Requirements: - A degree in Computer Science, Data Science, or a related field (or equivalent practical experience). - 2-3 years of experience in machine learning, with a strong understanding of core ML algorithms and frameworks (e.g., scikit-learn, TensorFlow, PyTorch). - Hands-on experience with data preprocessing, feature engineering, and model training for real-world problems. - Strong Python and Java programming skills and familiarity with NLP algorithms and libraries. - Solid understanding of basic statistics and how to apply it to real-world machine learning tasks. - Familiarity with cloud platforms (AWS) and Kubernetes for deploying and scaling models. - A passion for solving problems with data and machine learning, always looking for ways to get things done quickly and effectively. - A proactive, results-driven mindset-eager to take ownership of tasks and deliver value without waiting for direction. - Ability to work independently, learn fast, and iterate without being bogged down by unnecessary processes. - Fluent written and spoken English. Preferred Requirements: - Experience in a fast-paced SaaS or tech environment, with an emphasis on deploying ML models to production quickly. - Knowledge of deep learning models and frameworks, and interest in exploring cutting-edge ML techniques. - Experience working with large datasets and distributed computing environments. - Excellent organisational, analytical and influencing skills, with proven ability to take initiative and build strong, productive relationships. - Experience working with cross-functional teams within a software organisation. - Be able to easily switch between thinking creatively and analytically. - An interest in the future of the publishing industry. Benefits: Our employees enjoy free breakfast every day, coffee, drinks and snacks all day, everyday. Every Monday and Friday, we order food for our weekly team lunches where everyone gets together for an hour of fun. We have regular team events (dinner, bowling, karting, poker nights, board-games etc.) for our team to get to know each other outside of work. Professionally, we host in-house conferences and an annual summer camp for all our global employees who are flown to and hosted in London. We ensure that all our employees also get pension contributions, the latest tech, generous annual leave and an amazing office with a balcony overlooking Notting Hill.
Jun 28, 2025
Full time
About Echobox: We are a fast-growing, research-driven company building an artificial intelligence that helps online publishers overcome the challenges they face every day. Using novel AI, we are revolutionising the publishing industry and have a track record of building things that others have ruled out as impossible. Leading names from around the world rely on our product every day, including The Times, Le Monde, The Guardian, Vogue and many more. Our team is our best asset. We work with extremely smart and talented individuals, who all enjoy a high degree of responsibility and independence in structuring their work. Do you think you have what it takes to be part of Echobox? We'd love to hear from you. About the Role: You will report to our Head of Data Science and work closely with our Product managers, Software engineers and Data Scientists to define and execute on the future path for our products. Key Responsibilities: - Work closely with senior engineers and data scientists to quickly learn and apply machine learning techniques to real-world problems, shipping results fast, all whilst meeting launch deadlines. - Take ownership of end-to-end ML model development-from data preprocessing and feature engineering to training, testing, and deployment. - Collaborate across teams to implement machine learning solutions into production systems, ensuring that models are scalable, reliable, and effective. - Actively contribute to refining and improving existing models and systems. If something can be optimized, you're on it-constantly looking for ways to enhance performance. - Quickly analyze data and generate insights to drive product decisions. You'll focus on making things work fast and efficiently, without over-complicating the process. - Document your work and share findings clearly with the team. No jargon-just straightforward, actionable insights. - Continuously learn new techniques and stay up to date with the latest ML trends, applying them to improve the product as you go. Requirements: - A degree in Computer Science, Data Science, or a related field (or equivalent practical experience). - 2-3 years of experience in machine learning, with a strong understanding of core ML algorithms and frameworks (e.g., scikit-learn, TensorFlow, PyTorch). - Hands-on experience with data preprocessing, feature engineering, and model training for real-world problems. - Strong Python and Java programming skills and familiarity with NLP algorithms and libraries. - Solid understanding of basic statistics and how to apply it to real-world machine learning tasks. - Familiarity with cloud platforms (AWS) and Kubernetes for deploying and scaling models. - A passion for solving problems with data and machine learning, always looking for ways to get things done quickly and effectively. - A proactive, results-driven mindset-eager to take ownership of tasks and deliver value without waiting for direction. - Ability to work independently, learn fast, and iterate without being bogged down by unnecessary processes. - Fluent written and spoken English. Preferred Requirements: - Experience in a fast-paced SaaS or tech environment, with an emphasis on deploying ML models to production quickly. - Knowledge of deep learning models and frameworks, and interest in exploring cutting-edge ML techniques. - Experience working with large datasets and distributed computing environments. - Excellent organisational, analytical and influencing skills, with proven ability to take initiative and build strong, productive relationships. - Experience working with cross-functional teams within a software organisation. - Be able to easily switch between thinking creatively and analytically. - An interest in the future of the publishing industry. Benefits: Our employees enjoy free breakfast every day, coffee, drinks and snacks all day, everyday. Every Monday and Friday, we order food for our weekly team lunches where everyone gets together for an hour of fun. We have regular team events (dinner, bowling, karting, poker nights, board-games etc.) for our team to get to know each other outside of work. Professionally, we host in-house conferences and an annual summer camp for all our global employees who are flown to and hosted in London. We ensure that all our employees also get pension contributions, the latest tech, generous annual leave and an amazing office with a balcony overlooking Notting Hill.
Level 2 Service Desk Engineer Central London - Onsite £38,000 - £42,000 + Paid certifications + Excellent Benefits package! Are you looking to join a fast-paced environment where learning + development is prioritised with lucrative incentives on offer? I'm on the lookout for a dynamic individual to join an established onsite team as a 2nd Line Service Desk Engineer to provide technical software, hardware, and network problem resolution onsite to a prestigious list of clients. You will be tasked with performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. You'll also provide technical solutions in a user-friendly, professional manner, facilitating one-to-one end user training as required and ensure site technical documentation is maintained. Main Responsibilities: You will enable the smooth running of client's systems and network infrastructure. Activities may include: Log, and Investigate customer tickets, where possible applying a permanent fix or an agreed workaround to restore service. Provide Level 2 Server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix. End to end ownership of a customer ticket, identifying the underlying cause and managing the implementation of a permanent solution or escalating to a Senior Engineer as necessary. Managing and working to internal and customer SLA's, escalating any concerns. Action Hardware and software installations. Create and maintain customer specific infrastructure documentation within the IT Glue Knowledge System. Work closely with the Senior Engineer, sharing information to enable the resolution of issues confidently and effectively. Take responsibility for own continual professional development, ensuring up to date industry and technical knowledge in line with business needs. Ensure all time is captured within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office 365 experience (SharePoint, Teams, Onedrive etc). PC/Server Hardware experience - ability to diagnose and upgrade, both hardware and firmware on PC's - understanding of Raid configurations, iLO, on servers. AD + AAD - configure new users, new OU's, configure sites and services, resolve. DNS - running through the Active Directory based DNS structure to ensure domain entries exist for Domain Controllers, Services and devices. Troubleshooting name resolution issues on endpoints using standard tools. VMWare - ESXi and Vcenter, Site Recovery Manager, NSX Are you ready to take your career to the next level? Submit your CV below and and let's have a confidential conversation.
Jun 28, 2025
Full time
Level 2 Service Desk Engineer Central London - Onsite £38,000 - £42,000 + Paid certifications + Excellent Benefits package! Are you looking to join a fast-paced environment where learning + development is prioritised with lucrative incentives on offer? I'm on the lookout for a dynamic individual to join an established onsite team as a 2nd Line Service Desk Engineer to provide technical software, hardware, and network problem resolution onsite to a prestigious list of clients. You will be tasked with performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. You'll also provide technical solutions in a user-friendly, professional manner, facilitating one-to-one end user training as required and ensure site technical documentation is maintained. Main Responsibilities: You will enable the smooth running of client's systems and network infrastructure. Activities may include: Log, and Investigate customer tickets, where possible applying a permanent fix or an agreed workaround to restore service. Provide Level 2 Server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix. End to end ownership of a customer ticket, identifying the underlying cause and managing the implementation of a permanent solution or escalating to a Senior Engineer as necessary. Managing and working to internal and customer SLA's, escalating any concerns. Action Hardware and software installations. Create and maintain customer specific infrastructure documentation within the IT Glue Knowledge System. Work closely with the Senior Engineer, sharing information to enable the resolution of issues confidently and effectively. Take responsibility for own continual professional development, ensuring up to date industry and technical knowledge in line with business needs. Ensure all time is captured within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office 365 experience (SharePoint, Teams, Onedrive etc). PC/Server Hardware experience - ability to diagnose and upgrade, both hardware and firmware on PC's - understanding of Raid configurations, iLO, on servers. AD + AAD - configure new users, new OU's, configure sites and services, resolve. DNS - running through the Active Directory based DNS structure to ensure domain entries exist for Domain Controllers, Services and devices. Troubleshooting name resolution issues on endpoints using standard tools. VMWare - ESXi and Vcenter, Site Recovery Manager, NSX Are you ready to take your career to the next level? Submit your CV below and and let's have a confidential conversation.
Ind & Func AI Decision Science Associate Director Senior Level Full time Job Role Data & Applied Intelligence Strategy Associate Director L5 Location London Accenture is a leading professional services company that provides a wide range of services including strategy and consulting, data and analytics, technology and operation services worldwide. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Accenture's core values are deeply embedded in their culture and guide their actions and decisions. These values are reflected in their commitment to driving meaningful and transformational change for their clients, communities, and the wider world. We believe in inclusion and diversity and supporting the whole person. Our people help us deliver on the promise of technology and human ingenuity for our clients and talent is one of our most important areas of competitive differentiation. Our focus is on accessing, creating and unlocking people's potential to help them achieve their professional and personal aspirations. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Data & AI, the people who love using data to tell a story. We're also the world's largest team of data scientists, data engineers, and experts in machine learning and AI. Our focus is on big problems using the latest tech, serious brain power, and deep knowledge of just about every industry. We believe a mix of data, analytics, automation, and responsible AI can do almost anything-spark digital metamorphoses, widen the range of what humans can do, and breathe life into smart products and services. Want to join our crew of sharp analytical minds? You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In this role you will: Lead a Portfolio: Manage and direct the Data & AI programmes of work, origination, engagement and relationship for one to two accounts or a sub industry group. This role involves working directly with Client Account Leadership, originating ideas, driving opportunities, managing Data & AI workstreams, and engaging with the client team's day-to-day. It also includes accountability for Data and AI commercial activities (RFPs/SOWs). Industry Leadership: Represent Accenture and Data & AI practice at industry, client, partner, and AI events. Ability to present and drive Accenture Data & AI perspectives at events and engagements. Lead a Team: Lead and mentor cross-functional teams, fostering a collaborative environment that emphasizes innovation, professional development, and excellence in client outcomes. Own Senior Client Relationships: Partner with C-suite and senior stakeholders to understand challenges and identify strategic opportunities where Data & AI can drive transformational value. Build long-term, trusted relationships through insightful collaboration and shared success. Manage Deliverables: Oversee client contractual deliverables at a project or workstream level, ensuring all commitments are met on time and to high standards. Serve as an SME: Act as a Subject Matter Expert in various client engagements, providing insights and strategic recommendations based on Data & AI industry best practices. Develop Strategic Insights: Leverage industry knowledge to craft Data & AI strategies aligned with clients' business objectives to enhance their competitive edge. Facilitate Stakeholder Engagement: Build and maintain relationships with senior stakeholders, including C-suite executives, to communicate the value of Data & AI initiatives and align on strategic priorities. Leverage Accenture Methods: Apply established frameworks and methodologies to assess client needs, identify opportunities, and develop actionable plans for Data & AI implementation. Drive Innovation: Collaborate with global and regional AI labs and studios to discover innovative solutions and push Data & AI boundaries. Represent Accenture: Showcase expertise in Data & AI at internal, industry, and client events. Craft Narratives: Develop engaging presentations and board papers to articulate insights and guide senior leadership decisions. Conduct Data Analysis: Analyze data sets to derive insights supporting strategic decisions, utilizing visualization tools effectively. Lead Discussions: Facilitate workshops to explore innovative Data & AI use cases, fostering collaboration and problem-solving. Drive Practice Development: Lead development of thought leadership and intellectual property in Data & AI, fostering a professional community. Be a Team Player: Collaborate across functions, sharing knowledge to drive collective success and innovation. Technology Architecture Manager - Commerce Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Discover where this job fits at Accenture Strategy jobs: Envision the future Success is rooted in smart strategy. Use your insights and strategic thinking to understand how our clients can reinvent to stay ahead of change. Learn more about the hiring process at Accenture
Jun 28, 2025
Full time
Ind & Func AI Decision Science Associate Director Senior Level Full time Job Role Data & Applied Intelligence Strategy Associate Director L5 Location London Accenture is a leading professional services company that provides a wide range of services including strategy and consulting, data and analytics, technology and operation services worldwide. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Accenture's core values are deeply embedded in their culture and guide their actions and decisions. These values are reflected in their commitment to driving meaningful and transformational change for their clients, communities, and the wider world. We believe in inclusion and diversity and supporting the whole person. Our people help us deliver on the promise of technology and human ingenuity for our clients and talent is one of our most important areas of competitive differentiation. Our focus is on accessing, creating and unlocking people's potential to help them achieve their professional and personal aspirations. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Data & AI, the people who love using data to tell a story. We're also the world's largest team of data scientists, data engineers, and experts in machine learning and AI. Our focus is on big problems using the latest tech, serious brain power, and deep knowledge of just about every industry. We believe a mix of data, analytics, automation, and responsible AI can do almost anything-spark digital metamorphoses, widen the range of what humans can do, and breathe life into smart products and services. Want to join our crew of sharp analytical minds? You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In this role you will: Lead a Portfolio: Manage and direct the Data & AI programmes of work, origination, engagement and relationship for one to two accounts or a sub industry group. This role involves working directly with Client Account Leadership, originating ideas, driving opportunities, managing Data & AI workstreams, and engaging with the client team's day-to-day. It also includes accountability for Data and AI commercial activities (RFPs/SOWs). Industry Leadership: Represent Accenture and Data & AI practice at industry, client, partner, and AI events. Ability to present and drive Accenture Data & AI perspectives at events and engagements. Lead a Team: Lead and mentor cross-functional teams, fostering a collaborative environment that emphasizes innovation, professional development, and excellence in client outcomes. Own Senior Client Relationships: Partner with C-suite and senior stakeholders to understand challenges and identify strategic opportunities where Data & AI can drive transformational value. Build long-term, trusted relationships through insightful collaboration and shared success. Manage Deliverables: Oversee client contractual deliverables at a project or workstream level, ensuring all commitments are met on time and to high standards. Serve as an SME: Act as a Subject Matter Expert in various client engagements, providing insights and strategic recommendations based on Data & AI industry best practices. Develop Strategic Insights: Leverage industry knowledge to craft Data & AI strategies aligned with clients' business objectives to enhance their competitive edge. Facilitate Stakeholder Engagement: Build and maintain relationships with senior stakeholders, including C-suite executives, to communicate the value of Data & AI initiatives and align on strategic priorities. Leverage Accenture Methods: Apply established frameworks and methodologies to assess client needs, identify opportunities, and develop actionable plans for Data & AI implementation. Drive Innovation: Collaborate with global and regional AI labs and studios to discover innovative solutions and push Data & AI boundaries. Represent Accenture: Showcase expertise in Data & AI at internal, industry, and client events. Craft Narratives: Develop engaging presentations and board papers to articulate insights and guide senior leadership decisions. Conduct Data Analysis: Analyze data sets to derive insights supporting strategic decisions, utilizing visualization tools effectively. Lead Discussions: Facilitate workshops to explore innovative Data & AI use cases, fostering collaboration and problem-solving. Drive Practice Development: Lead development of thought leadership and intellectual property in Data & AI, fostering a professional community. Be a Team Player: Collaborate across functions, sharing knowledge to drive collective success and innovation. Technology Architecture Manager - Commerce Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Discover where this job fits at Accenture Strategy jobs: Envision the future Success is rooted in smart strategy. Use your insights and strategic thinking to understand how our clients can reinvent to stay ahead of change. Learn more about the hiring process at Accenture
Job details Location: Birmingham, Leeds, London, Manchester Capability: Tax & Law Experience Level: Senior Manager Type: Full Time Service Line: Tax Central Contract type: Permanent Job description Do you enjoy tax technical research and solving complex technical queries? We are looking for a talented individual at Senior Manager level, from either a corporate or mixed tax background, to be part of our national Central Technical Team. The ideal candidate will have very strong technical skills, drive and curiosity. The Central Technical team works together with teams across the tax practice to collect, create, curate and communicate technical insight for the benefit of our teams and clients. This involves both carrying out original research and analysing knowledge submissions to produce and maintain technical resources to support our teams in delivering work to clients, assisting with complex technical queries, producing tax technical newsletters and monitoring important tax technical developments arising as a result of case law or the annual Budget and Finance Bill process, working closely with the separate Tax Policy team as required. We are currently growing the team in order to increase our breadth of technical expertise within the central team, accelerate the expansion of our collection of detailed technical guidance, and ensure that our reference materials are current, maintained, and complement developments in technology including new AI tools. Team members are based all over the UK so we are flexible on location and support hybrid and flexible working. While the role is not directly client-facing it is essential that the candidate has a keen appreciation of the issues facing clients. Responsibilities Managing the production of technical reference and thought leadership materials on specified topics. Assisting in developing an agreed structure for guidance on relevant topics. Undertaking independent research in order to draft technical reference materials based on relevant legislation, case law and tax authority guidance, incorporating relevant additional insight from existing KPMG generated resources, subject matter experts and other appropriate sources. Supporting and directing research carried out by others and reviewing draft content. Taking ownership of ongoing maintenance of materials ensuring these are promptly updated for changes in law and practice. Supporting client service teams with complex technical queries on ad hoc basis in areas of expertise. Supporting and co-ordinating engagement with HMRC and HMT in areas of expertise, for example responses to consultations. Supporting technology specialists with the development of new technology solutions to help with technical research including AI tools. Providing technical support to the learning team (which may potentially involve developing, reviewing and/or presenting technical training) on an ad hoc basis in areas of expertise. What we require from you: Relevant legal or tax (CTA or equivalent) qualification. The ability to carry out tax research and to formulate and critically assess analysis by reference to relevant tax legislation and case law is essential. Confidence in reading and clearly explaining the application of legislation and case law. Strong writing skills. Requires a good understanding of the UK tax system, a strong knowledge of some areas, and the ability to quickly acquire a working knowledge of new regimes/topics. A good appreciation of the issues facing clients and a strong awareness of risk management issues. An awareness of tax technology tools including AI. A strong track record in delivering practical advice to clients is desirable but not essential.
Jun 28, 2025
Full time
Job details Location: Birmingham, Leeds, London, Manchester Capability: Tax & Law Experience Level: Senior Manager Type: Full Time Service Line: Tax Central Contract type: Permanent Job description Do you enjoy tax technical research and solving complex technical queries? We are looking for a talented individual at Senior Manager level, from either a corporate or mixed tax background, to be part of our national Central Technical Team. The ideal candidate will have very strong technical skills, drive and curiosity. The Central Technical team works together with teams across the tax practice to collect, create, curate and communicate technical insight for the benefit of our teams and clients. This involves both carrying out original research and analysing knowledge submissions to produce and maintain technical resources to support our teams in delivering work to clients, assisting with complex technical queries, producing tax technical newsletters and monitoring important tax technical developments arising as a result of case law or the annual Budget and Finance Bill process, working closely with the separate Tax Policy team as required. We are currently growing the team in order to increase our breadth of technical expertise within the central team, accelerate the expansion of our collection of detailed technical guidance, and ensure that our reference materials are current, maintained, and complement developments in technology including new AI tools. Team members are based all over the UK so we are flexible on location and support hybrid and flexible working. While the role is not directly client-facing it is essential that the candidate has a keen appreciation of the issues facing clients. Responsibilities Managing the production of technical reference and thought leadership materials on specified topics. Assisting in developing an agreed structure for guidance on relevant topics. Undertaking independent research in order to draft technical reference materials based on relevant legislation, case law and tax authority guidance, incorporating relevant additional insight from existing KPMG generated resources, subject matter experts and other appropriate sources. Supporting and directing research carried out by others and reviewing draft content. Taking ownership of ongoing maintenance of materials ensuring these are promptly updated for changes in law and practice. Supporting client service teams with complex technical queries on ad hoc basis in areas of expertise. Supporting and co-ordinating engagement with HMRC and HMT in areas of expertise, for example responses to consultations. Supporting technology specialists with the development of new technology solutions to help with technical research including AI tools. Providing technical support to the learning team (which may potentially involve developing, reviewing and/or presenting technical training) on an ad hoc basis in areas of expertise. What we require from you: Relevant legal or tax (CTA or equivalent) qualification. The ability to carry out tax research and to formulate and critically assess analysis by reference to relevant tax legislation and case law is essential. Confidence in reading and clearly explaining the application of legislation and case law. Strong writing skills. Requires a good understanding of the UK tax system, a strong knowledge of some areas, and the ability to quickly acquire a working knowledge of new regimes/topics. A good appreciation of the issues facing clients and a strong awareness of risk management issues. An awareness of tax technology tools including AI. A strong track record in delivering practical advice to clients is desirable but not essential.
Job details Location: Birmingham, London, Manchester Capability: Tax & Law Experience Level: Associate/Assistant Manager Type: Full Time Service Line: FOPC&R Contract type: Permanent Job description Equity Reward Assistant Manager At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people - their different perspectives, experiences, and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets - we're making bold changes to who we are and what we do. Be part of it. We are looking for talented and driven Equity Reward specialists to work in our team and who are excited by the opportunity to be a key part of an exciting growth journey. Clients will range from working with a diverse range of privately owned business (ranging from owner-managed to private equity), as well as listed businesses. The successful applicant will want to be involved in business development activities, including client proposals, internal and external presentations and writing material on technical and other matters. Personality fit is all - we want people who will enjoy and are not afraid by the journey. In turn, we can offer unparalleled opportunity to learn and grow. Roles and responsibilities Supporting the wider client service team on delivering client projects on Equity Reward workflows, which can include the following: Partnering with team members to support on a wide range of equity reward matters including; Designing and structuring of new equity or cash-based incentive plans considering the tax (UK and overseas), commercial and accounting impacts and/or reviewing existing incentive plans to ensure they remain fit for purpose; Advising on the tax and wider commercial impact of any corporate transactions on existing or new incentive plans and also advising on the tax structuring of transactions; Advising management teams on impact of transactions on incentive plans in which they participate, as well as designing new incentives post-deal; Designing incentive plans for the wider workforce including all employee share purchase plans Supporting clients on annual compliance and disclosure matters relating to operation of their share plans. Regular client interaction, helping present reports and analysis and day to day management of projects. Working with other teams to deliver integrated advice to clients in relation to their business issues Delegating work to, and reviewing work carried out by, junior team members from both technical and commercial perspectives Training and developing junior team members from both technical and non-technical perspective Assisting in the development of innovative solutions and opportunities for clients and being part of initiatives to bring those solutions to market Advising on technical issues and supporting the team's knowledge management What KPMG's Equity Reward practice is looking for: Committed and driven candidates who take personal responsibility and accountability for projects Team players who enjoy working with people from different backgrounds and disciplines People who are keen to develop personally and professionally and to assist with the development of junior team members Intellectually curious, open-minded and analytical people, with an eye for detail and pride in their work Proactive professionals who deliver great service to their clients Individuals who are keen to develop their business development acumen Developing internal and external network, to support identifying opportunities Flexible people who can deal with a fluid, changing, work environment Self-starters who can work independently, but also cooperatively in a close team environment Strong communicators (written and oral) in a range of situations Why you might want to join KPMG's Equity Reward practice: You want the opportunity to develop client relationships and KPMG's Equity Reward capabilities You want to join a growing team that is expanding its offering to clients You want to achieve a sustainable work-life balance Qualifications and Experience Bachelor's Degree preferable but not essential Work experience that demonstrates a good foundation of technical and client service skills as well as potential to support on new business activity ATT and/or CTA/ACA/Legal qualification (either completed or part-completed or seeking to complete) but relevant experience will be considered if you don't have a professional qualification
Jun 28, 2025
Full time
Job details Location: Birmingham, London, Manchester Capability: Tax & Law Experience Level: Associate/Assistant Manager Type: Full Time Service Line: FOPC&R Contract type: Permanent Job description Equity Reward Assistant Manager At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people - their different perspectives, experiences, and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets - we're making bold changes to who we are and what we do. Be part of it. We are looking for talented and driven Equity Reward specialists to work in our team and who are excited by the opportunity to be a key part of an exciting growth journey. Clients will range from working with a diverse range of privately owned business (ranging from owner-managed to private equity), as well as listed businesses. The successful applicant will want to be involved in business development activities, including client proposals, internal and external presentations and writing material on technical and other matters. Personality fit is all - we want people who will enjoy and are not afraid by the journey. In turn, we can offer unparalleled opportunity to learn and grow. Roles and responsibilities Supporting the wider client service team on delivering client projects on Equity Reward workflows, which can include the following: Partnering with team members to support on a wide range of equity reward matters including; Designing and structuring of new equity or cash-based incentive plans considering the tax (UK and overseas), commercial and accounting impacts and/or reviewing existing incentive plans to ensure they remain fit for purpose; Advising on the tax and wider commercial impact of any corporate transactions on existing or new incentive plans and also advising on the tax structuring of transactions; Advising management teams on impact of transactions on incentive plans in which they participate, as well as designing new incentives post-deal; Designing incentive plans for the wider workforce including all employee share purchase plans Supporting clients on annual compliance and disclosure matters relating to operation of their share plans. Regular client interaction, helping present reports and analysis and day to day management of projects. Working with other teams to deliver integrated advice to clients in relation to their business issues Delegating work to, and reviewing work carried out by, junior team members from both technical and commercial perspectives Training and developing junior team members from both technical and non-technical perspective Assisting in the development of innovative solutions and opportunities for clients and being part of initiatives to bring those solutions to market Advising on technical issues and supporting the team's knowledge management What KPMG's Equity Reward practice is looking for: Committed and driven candidates who take personal responsibility and accountability for projects Team players who enjoy working with people from different backgrounds and disciplines People who are keen to develop personally and professionally and to assist with the development of junior team members Intellectually curious, open-minded and analytical people, with an eye for detail and pride in their work Proactive professionals who deliver great service to their clients Individuals who are keen to develop their business development acumen Developing internal and external network, to support identifying opportunities Flexible people who can deal with a fluid, changing, work environment Self-starters who can work independently, but also cooperatively in a close team environment Strong communicators (written and oral) in a range of situations Why you might want to join KPMG's Equity Reward practice: You want the opportunity to develop client relationships and KPMG's Equity Reward capabilities You want to join a growing team that is expanding its offering to clients You want to achieve a sustainable work-life balance Qualifications and Experience Bachelor's Degree preferable but not essential Work experience that demonstrates a good foundation of technical and client service skills as well as potential to support on new business activity ATT and/or CTA/ACA/Legal qualification (either completed or part-completed or seeking to complete) but relevant experience will be considered if you don't have a professional qualification
