Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship. What You'll Deliver Provide customer service to residents and customers. Arrange appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents and changing appointments. Rescheduling appointments using our planning tools. Logging current jobs onto our job management system/database. Updating and changing information as the job changes. Ordering equipment needed for the job. Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company's policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your Line Manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance. Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager. Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship. About you GCSE 4 & above (A-C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Mar 12, 2026
Full time
Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship. What You'll Deliver Provide customer service to residents and customers. Arrange appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents and changing appointments. Rescheduling appointments using our planning tools. Logging current jobs onto our job management system/database. Updating and changing information as the job changes. Ordering equipment needed for the job. Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company's policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your Line Manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance. Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager. Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship. About you GCSE 4 & above (A-C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Mar 12, 2026
Contractor
Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
A recruitment agency is seeking a committed Internal Service Administrator for a company in Milton Park, Oxfordshire. The role requires handling customer service, processing orders, and maintaining strong relationships with UK-based customers. Responsibilities also include generating quotes and ensuring compliance with service level agreements. Candidates should have GCSE English and Maths, strong communication skills, and relevant customer service experience. This is a full-time role working Monday to Friday from 8:30am to 4:30pm.
Mar 12, 2026
Full time
A recruitment agency is seeking a committed Internal Service Administrator for a company in Milton Park, Oxfordshire. The role requires handling customer service, processing orders, and maintaining strong relationships with UK-based customers. Responsibilities also include generating quotes and ensuring compliance with service level agreements. Candidates should have GCSE English and Maths, strong communication skills, and relevant customer service experience. This is a full-time role working Monday to Friday from 8:30am to 4:30pm.
Job Title: Shop Manager - Knepp Wilding Shop Location: Knepp Wilding Shop, Horsham, West Sussex Salary: 30,000 - 40,000 pa. Depending on experience. Additional bonus linked to KPIs. Job Type: Full Time, Permanent Hours: Approximately 40 hours per week. Core hours are five days a week normally on a fixed rota. As a manager you are expected to help run occasional high-profile evening events and work out-of-hours when necessary. About us: Knepp is a pioneering rewilding project and the subject of the bestselling book and feature film, "Wilding" by Isabella Tree. Since starting rewilding 25 years ago, rare and endangered species have found sanctuary here and the sheer abundance of life is astonishing. Knepp's dynamic and rebounding ecosystem is a story of hope, showing how nature can bounce back if we let it. Now, thousands of nature-lovers come here to explore this wild, changing landscape. Our shop is the entranceway to Knepp and an exciting landscape in itself, with over 1000 product lines that showcases the very best of planet-positive produce and gifts. With sustainability at its core, the shop offers beautiful lifestyle products and gifts that inspire a wilder way of living. We also stock our own regenerative meat, grown in the rewilding project, as well as fresh produce from our onsite organic market garden. We are looking for an engaging and passionate Shop Manager to join our team and help take the shop in exciting new directions, including possibly an online presence. If you're excited by sustainability, community and beautiful products, this role is for you. About the role: Managing a small team of shop assistants, providing effective and inspirational leadership of your team, ensuring delivery of excellent customer service Replenishing stock, liaising with suppliers and our sourcing team to maintain orders in line with demand Managing of stock, overseeing stock rotations, deliveries, and organising of storage and stock counts Ensure wastage is kept to a minimum, closely monitoring short-dated stock, and liaising with the kitchen to utilise fresh stock that doesn't sell Maintaining beautiful and organised shop displays Help instigate and run events that promote sales and our mission through events in the shop (author evenings; table takeovers; children's events etc) Assist the buyer with recommendations to ensure a relevant and ever-changing range About you: We are looking for an individual with previous management experience who understands customer service. The ideal candidate will have: Positive can-do attitude, proactive and a good team player who works well with our team of managers across the site (restaurant market garden etc). Sound project management and planning skills Natural leadership skill A passion for sustainability and produce Essential Experience: Management Retail sales Supervising experience Customer service Licence/Certification: Driving Licence (essential - we are a rural site) Working at Knepp: Employee discount in our restaurant and shop Company pension 28 days paid holiday Manager bonus tied to KPIs Free camping Free on-site parking Please click on the APPLY button to submit your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK Candidates with the relevant experience or job titles of: Retail Shop Manager, Retail Manager, Shop Manager, Retail Coordinator, Retail Management, Shop Team Leader, Retail Sales Manager, Sales Manager, Retail Store Manager, Store Manager, General Shop Manager, Retail Store Coordinator, Retail Store Leader, Retail Shop Coordinator may also be considered for this role.
Mar 12, 2026
Full time
Job Title: Shop Manager - Knepp Wilding Shop Location: Knepp Wilding Shop, Horsham, West Sussex Salary: 30,000 - 40,000 pa. Depending on experience. Additional bonus linked to KPIs. Job Type: Full Time, Permanent Hours: Approximately 40 hours per week. Core hours are five days a week normally on a fixed rota. As a manager you are expected to help run occasional high-profile evening events and work out-of-hours when necessary. About us: Knepp is a pioneering rewilding project and the subject of the bestselling book and feature film, "Wilding" by Isabella Tree. Since starting rewilding 25 years ago, rare and endangered species have found sanctuary here and the sheer abundance of life is astonishing. Knepp's dynamic and rebounding ecosystem is a story of hope, showing how nature can bounce back if we let it. Now, thousands of nature-lovers come here to explore this wild, changing landscape. Our shop is the entranceway to Knepp and an exciting landscape in itself, with over 1000 product lines that showcases the very best of planet-positive produce and gifts. With sustainability at its core, the shop offers beautiful lifestyle products and gifts that inspire a wilder way of living. We also stock our own regenerative meat, grown in the rewilding project, as well as fresh produce from our onsite organic market garden. We are looking for an engaging and passionate Shop Manager to join our team and help take the shop in exciting new directions, including possibly an online presence. If you're excited by sustainability, community and beautiful products, this role is for you. About the role: Managing a small team of shop assistants, providing effective and inspirational leadership of your team, ensuring delivery of excellent customer service Replenishing stock, liaising with suppliers and our sourcing team to maintain orders in line with demand Managing of stock, overseeing stock rotations, deliveries, and organising of storage and stock counts Ensure wastage is kept to a minimum, closely monitoring short-dated stock, and liaising with the kitchen to utilise fresh stock that doesn't sell Maintaining beautiful and organised shop displays Help instigate and run events that promote sales and our mission through events in the shop (author evenings; table takeovers; children's events etc) Assist the buyer with recommendations to ensure a relevant and ever-changing range About you: We are looking for an individual with previous management experience who understands customer service. The ideal candidate will have: Positive can-do attitude, proactive and a good team player who works well with our team of managers across the site (restaurant market garden etc). Sound project management and planning skills Natural leadership skill A passion for sustainability and produce Essential Experience: Management Retail sales Supervising experience Customer service Licence/Certification: Driving Licence (essential - we are a rural site) Working at Knepp: Employee discount in our restaurant and shop Company pension 28 days paid holiday Manager bonus tied to KPIs Free camping Free on-site parking Please click on the APPLY button to submit your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK Candidates with the relevant experience or job titles of: Retail Shop Manager, Retail Manager, Shop Manager, Retail Coordinator, Retail Management, Shop Team Leader, Retail Sales Manager, Sales Manager, Retail Store Manager, Store Manager, General Shop Manager, Retail Store Coordinator, Retail Store Leader, Retail Shop Coordinator may also be considered for this role.
A leading real estate consultancy is seeking a Property Management Coordinator in Greater London. This role involves coordinating schedules with residents, ensuring timely worker reports, and updating residents on work progress. Ideal candidates will possess O Level qualifications and excellent communication skills. The position offers opportunities for growth within a supportive and collaborative team. The company values continuous learning and development. Competitive salary offered.
Mar 12, 2026
Full time
A leading real estate consultancy is seeking a Property Management Coordinator in Greater London. This role involves coordinating schedules with residents, ensuring timely worker reports, and updating residents on work progress. Ideal candidates will possess O Level qualifications and excellent communication skills. The position offers opportunities for growth within a supportive and collaborative team. The company values continuous learning and development. Competitive salary offered.
Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship. What You'll Deliver Provide customer service to residents and customers. Arrange appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents and changing appointments. Rescheduling appointments using our planning tools. Logging current jobs onto our job management system/database. Updating and changing information as the job changes. Ordering equipment needed for the job. Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company's policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your Line Manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance. Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager. Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship. About you GCSE 4 & above (A-C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Mar 12, 2026
Full time
Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship. What You'll Deliver Provide customer service to residents and customers. Arrange appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents and changing appointments. Rescheduling appointments using our planning tools. Logging current jobs onto our job management system/database. Updating and changing information as the job changes. Ordering equipment needed for the job. Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company's policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your Line Manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance. Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager. Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship. About you GCSE 4 & above (A-C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement. Key Responsibilities 1. Operational Management Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard. Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations. Use FareShare UK (FSUK) s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams. Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly. Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication. Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams. Coordinate and manage external contractors for maintenance and repairs. Provide procurement support to secure value for money on consumables and equipment. With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs. Ensure adequate stock of operational supplies and equipment to support daily operations. Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls. Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency. Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant. Contribute to delivery of the Operations Strategy, including key developments for FSSW. Carry out other duties as required to support the successful running of the hub. 2. Team Management Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment. Manage, supervise, and develop Line Reports, including performance management, appraisals, and training. Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner. Work with temporary staffing agencies to arrange short term hire drivers, when necessary. Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days. Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions. Foster a positive and productive team culture in line with FareShare South West values. 3. FareChance Employability Programme Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team. Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress. 4. Health & Safety (H&S) and Compliance Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times. Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance. Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly. Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills. Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up. Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards. Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety. Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment. 5. Quality Assurance and Continuous Improvement Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice. Manage and enhance compliance of the hub premises in line with FareShare s minimum operating standards and expectations for operational efficiency. Work with others to identify and implement improvements to systems, processes and workflows. Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered. Collaborate cross-functionally with other teams to support service development and innovation. Person Specification Essential Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs. Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity. Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes. Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management. Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure. Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar). Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication. Able to demonstrate good judgement and decision-making, including escalating issues appropriately. Physically able to carry out the role, including manual handling and operating in warehouse conditions. Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents). Full UK driving licence, Forklift truck operator s qualification (or willing to train as an essential part of the role) Desirable Formal training or certification in health & safety, manual handling, or food hygiene. Experience of working in a charitable, volunteer-led, or community-based organisation. Experience of route planning and/or vehicle logistics coordination. Experience of working within a regulated or audited environment Experience contributing to or delivering change initiatives. Attributes & Values Committed to FareShare South West s work to fight hunger and tackle food waste Strong team player who supports collaboration and mutual accountability. Organised and methodical, with strong attention to detail. Reliable, consistent, and takes pride in maintaining high standards. Acts with integrity and openness; willing to learn from feedback and take responsibility. Enjoys being hands-on and actively involved in operational delivery. Behaviours Leads by example and motivates others through positive, proactive behaviour. Calm and solutions-focused in challenging situations. Values and supports diversity and inclusion across the team. . click apply for full job details
Mar 11, 2026
Full time
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement. Key Responsibilities 1. Operational Management Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard. Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations. Use FareShare UK (FSUK) s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams. Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly. Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication. Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams. Coordinate and manage external contractors for maintenance and repairs. Provide procurement support to secure value for money on consumables and equipment. With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs. Ensure adequate stock of operational supplies and equipment to support daily operations. Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls. Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency. Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant. Contribute to delivery of the Operations Strategy, including key developments for FSSW. Carry out other duties as required to support the successful running of the hub. 2. Team Management Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment. Manage, supervise, and develop Line Reports, including performance management, appraisals, and training. Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner. Work with temporary staffing agencies to arrange short term hire drivers, when necessary. Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days. Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions. Foster a positive and productive team culture in line with FareShare South West values. 3. FareChance Employability Programme Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team. Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress. 4. Health & Safety (H&S) and Compliance Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times. Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance. Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly. Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills. Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up. Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards. Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety. Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment. 5. Quality Assurance and Continuous Improvement Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice. Manage and enhance compliance of the hub premises in line with FareShare s minimum operating standards and expectations for operational efficiency. Work with others to identify and implement improvements to systems, processes and workflows. Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered. Collaborate cross-functionally with other teams to support service development and innovation. Person Specification Essential Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs. Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity. Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes. Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management. Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure. Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar). Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication. Able to demonstrate good judgement and decision-making, including escalating issues appropriately. Physically able to carry out the role, including manual handling and operating in warehouse conditions. Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents). Full UK driving licence, Forklift truck operator s qualification (or willing to train as an essential part of the role) Desirable Formal training or certification in health & safety, manual handling, or food hygiene. Experience of working in a charitable, volunteer-led, or community-based organisation. Experience of route planning and/or vehicle logistics coordination. Experience of working within a regulated or audited environment Experience contributing to or delivering change initiatives. Attributes & Values Committed to FareShare South West s work to fight hunger and tackle food waste Strong team player who supports collaboration and mutual accountability. Organised and methodical, with strong attention to detail. Reliable, consistent, and takes pride in maintaining high standards. Acts with integrity and openness; willing to learn from feedback and take responsibility. Enjoys being hands-on and actively involved in operational delivery. Behaviours Leads by example and motivates others through positive, proactive behaviour. Calm and solutions-focused in challenging situations. Values and supports diversity and inclusion across the team. . click apply for full job details
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Events Coordinator to join our team and deliver exceptional event and workplace experience. As an Event/Admin Coordinator, you will be responsible for ensuring the seamless delivery of all office events. Working in partnership with internal and external stakeholders, you will ensure every event is executed to the highest standard and in full compliance with Health and Safety requirements and office event guidelines. Innovation and excellence are at the heart of what we do. Within this role, you will be accountable for continuously reviewing and updating event processes, ensuring all event guides remain current, and identifying opportunities to enhance the quality, safety, and efficiency of event delivery. The role will require strong coordination, planning, and leadership skills to guarantee that all event requirements - such as supervision, security, and support services - are properly managed. You will oversee the smooth running of events across all UK offices and ensure a best-in-class workplace experience. Key Responsibilities: Lead on the drafting, approval, and ongoing maintenance of the Event Policy, ensuring it remains current and compliant with all relevant standards. Take full responsibility for the end-to-end management of all events and large meetings across all client sites, ensuring flawless planning and execution. Manage all location requirements, including meeting room allocation, logistics, and setup for both internal and external client events. Ensure clear and consistent communication with all stakeholders, providing regular updates throughout each event's lifecycle. Oversee Host team requirements at event locations to ensure a seamless and professional attendee experience. Provide management information and reporting to the client, including delegate numbers, meeting room utilization, and financial summaries. Produce detailed post-event ("wash-up") reports following all major or complex events, highlighting successes and opportunities for improvement. Ensure all events are delivered in compliance with licensing, health, safety, and environmental requirements. Plan, coordinate, and execute client events, maintaining flexibility to support event operations outside of normal business hours when required. Provide logistical support for internal events and meetings, collaborating with the wider Workplace Operations team to deliver seamless setups and event execution - including space configuration, d cor, catering (F&B), gifts, and related requirements. Support on-site operations, which may occasionally involve physical setup tasks such as moving furniture or preparing event spaces. JOB DESCRIPTION Manage on-floor stationery stocks, ensuring timely replenishment of toner, paper, laminating, and binding supplies across designated areas and meeting rooms. Possess a working knowledge of basic hand tools (training will be provided as needed). Take full ownership of your floor and surrounding areas, maintaining cleanliness and condition, reporting issues via Concept, and ensuring all service requests are completed within agreed SLAs. Manage deliveries and support operations: Oversee and report on deliveries, update staff on events and news, promote the "One Team" culture, assist with service delivery, and provide ad hoc admin support. Support building and mailroom activities: Conduct building inductions when required, and manage mailroom tasks including courier bookings, inventory, and post/gift distribution. Person Specification: Experience in Administration or Event Coordinating, Treat people the way they want to be treated - fostering respect, empathy, and understanding. Bring contagious energy and positivity to every interaction. See every day as a new opportunity to shine and show up with enthusiasm. Maintain a proactive mindset and can-do attitude, even in fast-paced or changing environments. Be highly organised and efficient, mastering task management and prioritisation. Anticipate and resolve potential issues before they become problems. Strong communication and interpersonal skills, building great relationships across teams and suppliers. Flexible, adaptable, and resourceful - thriving under pressure and during live events. Detail-oriented with a passion for creating smooth, high-quality experiences for others.
Mar 11, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Events Coordinator to join our team and deliver exceptional event and workplace experience. As an Event/Admin Coordinator, you will be responsible for ensuring the seamless delivery of all office events. Working in partnership with internal and external stakeholders, you will ensure every event is executed to the highest standard and in full compliance with Health and Safety requirements and office event guidelines. Innovation and excellence are at the heart of what we do. Within this role, you will be accountable for continuously reviewing and updating event processes, ensuring all event guides remain current, and identifying opportunities to enhance the quality, safety, and efficiency of event delivery. The role will require strong coordination, planning, and leadership skills to guarantee that all event requirements - such as supervision, security, and support services - are properly managed. You will oversee the smooth running of events across all UK offices and ensure a best-in-class workplace experience. Key Responsibilities: Lead on the drafting, approval, and ongoing maintenance of the Event Policy, ensuring it remains current and compliant with all relevant standards. Take full responsibility for the end-to-end management of all events and large meetings across all client sites, ensuring flawless planning and execution. Manage all location requirements, including meeting room allocation, logistics, and setup for both internal and external client events. Ensure clear and consistent communication with all stakeholders, providing regular updates throughout each event's lifecycle. Oversee Host team requirements at event locations to ensure a seamless and professional attendee experience. Provide management information and reporting to the client, including delegate numbers, meeting room utilization, and financial summaries. Produce detailed post-event ("wash-up") reports following all major or complex events, highlighting successes and opportunities for improvement. Ensure all events are delivered in compliance with licensing, health, safety, and environmental requirements. Plan, coordinate, and execute client events, maintaining flexibility to support event operations outside of normal business hours when required. Provide logistical support for internal events and meetings, collaborating with the wider Workplace Operations team to deliver seamless setups and event execution - including space configuration, d cor, catering (F&B), gifts, and related requirements. Support on-site operations, which may occasionally involve physical setup tasks such as moving furniture or preparing event spaces. JOB DESCRIPTION Manage on-floor stationery stocks, ensuring timely replenishment of toner, paper, laminating, and binding supplies across designated areas and meeting rooms. Possess a working knowledge of basic hand tools (training will be provided as needed). Take full ownership of your floor and surrounding areas, maintaining cleanliness and condition, reporting issues via Concept, and ensuring all service requests are completed within agreed SLAs. Manage deliveries and support operations: Oversee and report on deliveries, update staff on events and news, promote the "One Team" culture, assist with service delivery, and provide ad hoc admin support. Support building and mailroom activities: Conduct building inductions when required, and manage mailroom tasks including courier bookings, inventory, and post/gift distribution. Person Specification: Experience in Administration or Event Coordinating, Treat people the way they want to be treated - fostering respect, empathy, and understanding. Bring contagious energy and positivity to every interaction. See every day as a new opportunity to shine and show up with enthusiasm. Maintain a proactive mindset and can-do attitude, even in fast-paced or changing environments. Be highly organised and efficient, mastering task management and prioritisation. Anticipate and resolve potential issues before they become problems. Strong communication and interpersonal skills, building great relationships across teams and suppliers. Flexible, adaptable, and resourceful - thriving under pressure and during live events. Detail-oriented with a passion for creating smooth, high-quality experiences for others.
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service in South Tees. Position: S11347 Stroke Support Coordinator Location: Home-based North East and Yorkshire click apply for full job details
Mar 11, 2026
Contractor
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service in South Tees. Position: S11347 Stroke Support Coordinator Location: Home-based North East and Yorkshire click apply for full job details
Senior Medical Administration and Rota Manager NHS Foundation Trust East Grinstead, West Sussex Band: 6 Contract Type: Agency / Temporary Duration: Immediate Start - End of March 2026 Location: NHS Hospital, East Grinstead, West Sussex Working Pattern: Full-time, fully on-site Hourly Rate: £19.78 - £23.92 per hour (dependent on experience) About the Role RGH-Global is recruiting on behalf of an NHS Foundation Trust in East Grinstead for an experienced Senior Medical Administration and Rota Manager to join the Plastic Surgery department on an agency basis. An immediate start is required. This is a specialist and highly autonomous role at Band 6, responsible for the planning, coordination, and management of all medical rotas across the Plastic Surgery Business Unit. You will work closely with Consultant Surgeons, Junior Doctors, Registrars, and the wider management team to ensure safe and effective rota cover at all times. Key Responsibilities Planning and implementing rotas for Junior Doctors, Registrars, and Consultants across Plastic Surgery Identifying rota gaps and proactively sourcing appropriate locum or agency cover Attending weekly 6-4-2 scheduling and outpatient meetings to forward plan theatre and clinic capacity Managing annual leave, study leave, and absence for all medical staff within the Business Unit Validating medical timesheets and monitoring locum and agency costs Ensuring compliance with the European Working Time Directive (EWTD) for all grades Day to day line management of a Band 4 Rota Co ordinator Acting as super user on EVOLVE/Allocate or equivalent roster management systems Supporting Service Co ordinators with operational delivery of the Plastics service as required What We Are Looking For Significant NHS administration experience with specific expertise in medical rota management Experience working in an acute hospital setting, ideally within a surgical speciality Strong negotiating skills and the confidence to liaise directly with Consultant level staff Experience using EVOLVE, Allocate, or equivalent NHS roster management systems is highly desirable Advanced Excel and Microsoft Office skills; knowledge of healthcare IT/PAS systems Degree level education or equivalent specialist experience Ability to work autonomously, manage competing priorities, and resolve rota gaps at short notice Please note all submissions must fall within NHS framework capped rates. Early applications are strongly encouraged given the urgency of this requirement. RGH-Global Recruitment & Resourcing
Mar 11, 2026
Full time
Senior Medical Administration and Rota Manager NHS Foundation Trust East Grinstead, West Sussex Band: 6 Contract Type: Agency / Temporary Duration: Immediate Start - End of March 2026 Location: NHS Hospital, East Grinstead, West Sussex Working Pattern: Full-time, fully on-site Hourly Rate: £19.78 - £23.92 per hour (dependent on experience) About the Role RGH-Global is recruiting on behalf of an NHS Foundation Trust in East Grinstead for an experienced Senior Medical Administration and Rota Manager to join the Plastic Surgery department on an agency basis. An immediate start is required. This is a specialist and highly autonomous role at Band 6, responsible for the planning, coordination, and management of all medical rotas across the Plastic Surgery Business Unit. You will work closely with Consultant Surgeons, Junior Doctors, Registrars, and the wider management team to ensure safe and effective rota cover at all times. Key Responsibilities Planning and implementing rotas for Junior Doctors, Registrars, and Consultants across Plastic Surgery Identifying rota gaps and proactively sourcing appropriate locum or agency cover Attending weekly 6-4-2 scheduling and outpatient meetings to forward plan theatre and clinic capacity Managing annual leave, study leave, and absence for all medical staff within the Business Unit Validating medical timesheets and monitoring locum and agency costs Ensuring compliance with the European Working Time Directive (EWTD) for all grades Day to day line management of a Band 4 Rota Co ordinator Acting as super user on EVOLVE/Allocate or equivalent roster management systems Supporting Service Co ordinators with operational delivery of the Plastics service as required What We Are Looking For Significant NHS administration experience with specific expertise in medical rota management Experience working in an acute hospital setting, ideally within a surgical speciality Strong negotiating skills and the confidence to liaise directly with Consultant level staff Experience using EVOLVE, Allocate, or equivalent NHS roster management systems is highly desirable Advanced Excel and Microsoft Office skills; knowledge of healthcare IT/PAS systems Degree level education or equivalent specialist experience Ability to work autonomously, manage competing priorities, and resolve rota gaps at short notice Please note all submissions must fall within NHS framework capped rates. Early applications are strongly encouraged given the urgency of this requirement. RGH-Global Recruitment & Resourcing
Contract Type: Permanent - Part Time (24 hours per week) Working Pattern: Days Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty. Malvern offers perso
Mar 11, 2026
Full time
Contract Type: Permanent - Part Time (24 hours per week) Working Pattern: Days Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty. Malvern offers perso
Job Title : Project Manager Location: Birmingham Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. About The Role: As a Project Manager, you will manage a range of major infrastructure projects ensuring safe delivery, on time and within budget, whilst meeting all legislative requirements. This will require you to plan, manage and evaluate projects throughout their lifecycle and conduct pre-start and post-implementation reviews to embed a culture of continuous improvement. Key Accountabilities: Act as the principal site contact point for Excalon clients and ensure that all activities on site are in accordance with statutory requirements and company policy. Establish a strong understanding of our client's requirements and the impact of the success factors of the project. Ensure you can meet the scope with defined completion criteria and build long term relationships with the client. Produce accurate and attainable programs of work to be issued to the client for approval. Liaise with the programmers & notice management team to schedule the works and allocate resources. Assemble your key team resources to deliver the project(s) and manage and motivate this group to achieve the required results. Identify the dependencies between project activities and define the stages to ensure seamless delivery. Regularly monitor progress at a frequency which enables action to be taken to troubleshoot issues and push the project back on track: Measure revenue, productivity, and quality. Ensure that all necessary contract documentation and reports are accurate and produced on time and are effectively communicated, both internally and externally. Ensure the safe systems of work are implemented and that all necessary documentation is in place, complying with the CDM Regulations ensuring compliance with current legislation and specifications concerning operating practices. Prepare and issue method statements and risk assessments for inclusion into the site safety file. Select and nominate sub-contractors for specific works, ensuring high quality work at a competitive price. Take direct responsibility for Health and Safety of employees, sub-contractors, and visitors on the site. Manage costs, sales, and forecasts of each project in liaison with the Commercial department. Ensure that all project personnel have the appropriate training and competencies for their role. Work in partnership with the SHEQ and HR team to ensure full competency of project resources. Accurately measure, quantify, and order specific material requirements. Liaise with the client on technical issues ensuring quality and consistency of installations. Ensure all documentation is to the highest of standards, and Project Hangover Files are provided to the Client in an efficient time frame. Maximize team performance whilst focusing on a safety-first culture. Ensure delivery of all relevant equipment and materials on site as required. Accurately mark out routes, section lengths and joint bay positions where relevant, conveying this information to the operational delivery teams Ensure excavations comply with health and safety regulations and best practice - ensure the Ensure design criteria is met throughout the project life cycle. Liaise with sub-contractors to ensure all safety documentation is presented and they report to site when required. To attend pre-start and site meetings as required by Clients and the Business To inform the Contracts Coordinator of any non-conformances within the Project Complete time sheets for staff working on your projects as directed by the Operations Manager Write site specific RAMS for the project Update straight line Drawings every week (SLD if required) About you: Essential Skills, Knowledge & Experience: Recognised Project Management Qualification (RICS or APM) Microsoft Project Foundation CSCS - Academically Qualified or Supervisors/Managers Card SMSTS Temporary Works Supervisor NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary Works Supervisor Emergency First Aid Proficient in the use of Microsoft office suite Desirable Skills, Knowledge & Experience: Existing Experience as a Project Manager for Infrastructure Projects NVQ Level 5 Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Infrastructure Project Manager, Infrastructure Planning, Project Management, Project Administrator, Project Estimator, Project Planning, Project Coordinator, Project Director, Senior Project Lead, Construction Project Manager may all be considered.
Mar 11, 2026
Full time
Job Title : Project Manager Location: Birmingham Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. About The Role: As a Project Manager, you will manage a range of major infrastructure projects ensuring safe delivery, on time and within budget, whilst meeting all legislative requirements. This will require you to plan, manage and evaluate projects throughout their lifecycle and conduct pre-start and post-implementation reviews to embed a culture of continuous improvement. Key Accountabilities: Act as the principal site contact point for Excalon clients and ensure that all activities on site are in accordance with statutory requirements and company policy. Establish a strong understanding of our client's requirements and the impact of the success factors of the project. Ensure you can meet the scope with defined completion criteria and build long term relationships with the client. Produce accurate and attainable programs of work to be issued to the client for approval. Liaise with the programmers & notice management team to schedule the works and allocate resources. Assemble your key team resources to deliver the project(s) and manage and motivate this group to achieve the required results. Identify the dependencies between project activities and define the stages to ensure seamless delivery. Regularly monitor progress at a frequency which enables action to be taken to troubleshoot issues and push the project back on track: Measure revenue, productivity, and quality. Ensure that all necessary contract documentation and reports are accurate and produced on time and are effectively communicated, both internally and externally. Ensure the safe systems of work are implemented and that all necessary documentation is in place, complying with the CDM Regulations ensuring compliance with current legislation and specifications concerning operating practices. Prepare and issue method statements and risk assessments for inclusion into the site safety file. Select and nominate sub-contractors for specific works, ensuring high quality work at a competitive price. Take direct responsibility for Health and Safety of employees, sub-contractors, and visitors on the site. Manage costs, sales, and forecasts of each project in liaison with the Commercial department. Ensure that all project personnel have the appropriate training and competencies for their role. Work in partnership with the SHEQ and HR team to ensure full competency of project resources. Accurately measure, quantify, and order specific material requirements. Liaise with the client on technical issues ensuring quality and consistency of installations. Ensure all documentation is to the highest of standards, and Project Hangover Files are provided to the Client in an efficient time frame. Maximize team performance whilst focusing on a safety-first culture. Ensure delivery of all relevant equipment and materials on site as required. Accurately mark out routes, section lengths and joint bay positions where relevant, conveying this information to the operational delivery teams Ensure excavations comply with health and safety regulations and best practice - ensure the Ensure design criteria is met throughout the project life cycle. Liaise with sub-contractors to ensure all safety documentation is presented and they report to site when required. To attend pre-start and site meetings as required by Clients and the Business To inform the Contracts Coordinator of any non-conformances within the Project Complete time sheets for staff working on your projects as directed by the Operations Manager Write site specific RAMS for the project Update straight line Drawings every week (SLD if required) About you: Essential Skills, Knowledge & Experience: Recognised Project Management Qualification (RICS or APM) Microsoft Project Foundation CSCS - Academically Qualified or Supervisors/Managers Card SMSTS Temporary Works Supervisor NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary Works Supervisor Emergency First Aid Proficient in the use of Microsoft office suite Desirable Skills, Knowledge & Experience: Existing Experience as a Project Manager for Infrastructure Projects NVQ Level 5 Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Infrastructure Project Manager, Infrastructure Planning, Project Management, Project Administrator, Project Estimator, Project Planning, Project Coordinator, Project Director, Senior Project Lead, Construction Project Manager may all be considered.
Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator
Mar 11, 2026
Full time
Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator
Shipping & Logistics Co Ordinator We are currently recruiting for a shipping and logistics co Ordinator to join a busy team for one of our clients based in Tamworth. This is a permanent role You will be Working with the Shipping Team to make proposals for changes to current practices in order to drive business & customer service improvement whilst keeping the logistics cost in line with business objectives. Daily Duties & responsibilities Preparing documentation required by HM Customs, EU, UK and destination country regulations taking into consideration the specific requirements Keeping up to date with ever changing legislations on International Shipments and the paperwork required when shipping Input and manage data using both MRP systems and Excel spreadsheets as and when required Liaising with clients and suppliers via phone or email Work with external logistic couriers to ensure an excellent relationship is maintained, and work together to eradicate any problem areas, keeping all parties informed of shipment status. Experience required for this role You would need to have more than 2 years paid experience in SHIPPING to apply for this role Excellent communication skills both spoken and written You must have excellent organisation skills and be able to stay calm under pressure Proficient in Microsoft Packages (Excel, Word, Microsoft Teams) Knowledge of Supply chain management, Logistics or relevant fields would be required The working hours are Monday - 08 00 and Friday - 08 00 If you have relevant experience for this role , please apply online
Mar 11, 2026
Full time
Shipping & Logistics Co Ordinator We are currently recruiting for a shipping and logistics co Ordinator to join a busy team for one of our clients based in Tamworth. This is a permanent role You will be Working with the Shipping Team to make proposals for changes to current practices in order to drive business & customer service improvement whilst keeping the logistics cost in line with business objectives. Daily Duties & responsibilities Preparing documentation required by HM Customs, EU, UK and destination country regulations taking into consideration the specific requirements Keeping up to date with ever changing legislations on International Shipments and the paperwork required when shipping Input and manage data using both MRP systems and Excel spreadsheets as and when required Liaising with clients and suppliers via phone or email Work with external logistic couriers to ensure an excellent relationship is maintained, and work together to eradicate any problem areas, keeping all parties informed of shipment status. Experience required for this role You would need to have more than 2 years paid experience in SHIPPING to apply for this role Excellent communication skills both spoken and written You must have excellent organisation skills and be able to stay calm under pressure Proficient in Microsoft Packages (Excel, Word, Microsoft Teams) Knowledge of Supply chain management, Logistics or relevant fields would be required The working hours are Monday - 08 00 and Friday - 08 00 If you have relevant experience for this role , please apply online
Operations / Transport Administrator (2 Positions) Salary : £25,000 - £27,500 dependent upon experience Hours : Full Time, Permanent (37.5 hours per week) or Part Time minimum of 25 hours per week) Location : Option for hybrid-working with a minimum of 3 days per week at our Head Office in Derby, DE24 8HR About Us We are a vibrant, forward thinking organisation dedicated to providing unforgettable international tour experiences for school groups. We aim to open the world to young people creating opportunities, and broadening horizons. As our business continues to grow, we are looking for passionate individuals who share our commitment to exceptional service, meticulous planning, and inspiring travel experiences. The Role We re looking to recruit two experienced Administrators to join our growing team! One role within our Operations Department and one within our Transport Department. Both positions are based at our Head Office in Derby and play a key part in supporting the successful delivery of our tours. As an Operations / Transport Administrators, you will provide valuable support to our Tour Co-ordinators, assisting in the organisation of educational, concert, activity, ski and sports tours. You will be involved throughout the post-booking process and act as a key point of contact for clients. As our Operations / Transport Administrators, you will also support our Transport Manager with the booking and coordination of coach and ferry travel for our tours, ensuring all transport arrangements are accurate, compliant and cost-effective. Key Responsibilities Operational Support; • Assisting the operations team with accommodation and flight requests and bookings. • Processing client invoices and payments accurately and efficiently. • Supporting post-booking procedures, including requesting passenger lists, managing rooming allocations and setting up final documentation on our online platform. • Liaising with clients via telephone and email, providing a professional and helpful service. • Accurately updating and maintaining our customer database. • Carrying out general administrative duties, including answering incoming calls and handling outgoing mail. Transport Administrator • Assisting the Transport Manager with the booking of coaches and ferry travel for tours. • Negotiating rates and contracting coach and ferry bookings with suppliers. • Creating provisional travel itineraries outlining key movements on travel days for coach tours. • Processing supplier invoices for payment in line with agreed terms. • Maintaining the supplier database, ensuring accurate records are kept for fleet details and Health & Safety compliance. About You You will be a highly organised and reliable individual with a strong administrative background and a keen eye for detail. You will be comfortable managing multiple tasks at once, working to deadlines and communicating confidently with colleagues, clients and suppliers. A proactive approach, willingness to support the wider team and a positive, can-do attitude are essential for both roles. You will be confident using IT systems and databases, take pride in working accurately and enjoy being part of a busy, collaborative office environment. Key skills and experience • Previous experience in an administrative role, ideally within a fast-paced office environment. • Strong organisational skills with the ability to prioritise workload effectively. • Excellent written and verbal communication skills. • High level of accuracy and attention to detail. • Confident IT skills, including experience using databases and Microsoft Office applications. • Ability to work both independently and as part of a team. • Experience within the travel, transport or tour operations industry. • Experience processing invoices and working with financial data. • Familiarity with Health & Safety or supplier compliance records. Benefits • A basic salary of £25,000 - £27,500 (dependent upon experience) • Performance related bonus • 24 days holiday per year (increasing with length of service to a maximum of 27 days) in addition to all public holidays • Contributory pension scheme • Healthcare cashback plan • Cycle to Work scheme • Flexible hybrid working programme, supporting a healthy work-life balance
Mar 11, 2026
Full time
Operations / Transport Administrator (2 Positions) Salary : £25,000 - £27,500 dependent upon experience Hours : Full Time, Permanent (37.5 hours per week) or Part Time minimum of 25 hours per week) Location : Option for hybrid-working with a minimum of 3 days per week at our Head Office in Derby, DE24 8HR About Us We are a vibrant, forward thinking organisation dedicated to providing unforgettable international tour experiences for school groups. We aim to open the world to young people creating opportunities, and broadening horizons. As our business continues to grow, we are looking for passionate individuals who share our commitment to exceptional service, meticulous planning, and inspiring travel experiences. The Role We re looking to recruit two experienced Administrators to join our growing team! One role within our Operations Department and one within our Transport Department. Both positions are based at our Head Office in Derby and play a key part in supporting the successful delivery of our tours. As an Operations / Transport Administrators, you will provide valuable support to our Tour Co-ordinators, assisting in the organisation of educational, concert, activity, ski and sports tours. You will be involved throughout the post-booking process and act as a key point of contact for clients. As our Operations / Transport Administrators, you will also support our Transport Manager with the booking and coordination of coach and ferry travel for our tours, ensuring all transport arrangements are accurate, compliant and cost-effective. Key Responsibilities Operational Support; • Assisting the operations team with accommodation and flight requests and bookings. • Processing client invoices and payments accurately and efficiently. • Supporting post-booking procedures, including requesting passenger lists, managing rooming allocations and setting up final documentation on our online platform. • Liaising with clients via telephone and email, providing a professional and helpful service. • Accurately updating and maintaining our customer database. • Carrying out general administrative duties, including answering incoming calls and handling outgoing mail. Transport Administrator • Assisting the Transport Manager with the booking of coaches and ferry travel for tours. • Negotiating rates and contracting coach and ferry bookings with suppliers. • Creating provisional travel itineraries outlining key movements on travel days for coach tours. • Processing supplier invoices for payment in line with agreed terms. • Maintaining the supplier database, ensuring accurate records are kept for fleet details and Health & Safety compliance. About You You will be a highly organised and reliable individual with a strong administrative background and a keen eye for detail. You will be comfortable managing multiple tasks at once, working to deadlines and communicating confidently with colleagues, clients and suppliers. A proactive approach, willingness to support the wider team and a positive, can-do attitude are essential for both roles. You will be confident using IT systems and databases, take pride in working accurately and enjoy being part of a busy, collaborative office environment. Key skills and experience • Previous experience in an administrative role, ideally within a fast-paced office environment. • Strong organisational skills with the ability to prioritise workload effectively. • Excellent written and verbal communication skills. • High level of accuracy and attention to detail. • Confident IT skills, including experience using databases and Microsoft Office applications. • Ability to work both independently and as part of a team. • Experience within the travel, transport or tour operations industry. • Experience processing invoices and working with financial data. • Familiarity with Health & Safety or supplier compliance records. Benefits • A basic salary of £25,000 - £27,500 (dependent upon experience) • Performance related bonus • 24 days holiday per year (increasing with length of service to a maximum of 27 days) in addition to all public holidays • Contributory pension scheme • Healthcare cashback plan • Cycle to Work scheme • Flexible hybrid working programme, supporting a healthy work-life balance
Falcon Support Services
Loughborough, Leicestershire
Facilities Officer Job Description Position Title: Facilities Officer Location: Loughborough (work at other sites outside of Loughborough will be required) Hours of duty: 28 hours per week over 4/5 days. This can be discussed. Salary £13.94 per hour / £20,352.46 per annum Role Purpose: The Facilities Officer will support in ensuring the compliance, safety, and upkeep of our premises. Reporting to the Facilities and Compliance Manager and working closely with the facilities coordinator. The role involves supervising contractors, conducting inspections, completing compliance checks, ensuring good facilities standards and adherence to health and safety standards. This role requires a willingness to learn and be adaptable. The role will involve both collaborative work, but a lot of independent working, so being organised and showing initiative is key. You will often be on site carrying out checks or supervising contractors. You will play a vital role in maintaining a safe, secure, and welcoming environment for all our service users and staff alike. Main responsibilities: Completing property compliance checks in multiple properties as requested to do so. These include fire, building and legionella checks. Attending properties to provide access and ensure safety and compliance of contractors working on our sites where needed. Including ensuring work permits are completed, method statements and risk assessments are received where necessary and accurate. Ensuring these are filed accordingly. Completing other additional compliance and audit checks, including recording findings. All in aid to support safety and compliance across the Charity. These checks may include, but not be limited to vehicle, mould, fire doors, signage and CCTV. Escalating any concerns to the Facilities and Compliance Manager. Supporting the Facilities Coordinator with scheduling work with external contractors to complete reactive and planned works. Including advising staff teams of the work. Carrying out basic facilities triage work, including but not limited to attending to boiler faults and assessing program timers and CCTV concerns. Also carrying out basic maintenance tasks in properties, such as DIY tasks you may do at home. Overseeing storage and donations at storage location. Arranging collections and deliveries and supporting with collections where needed. Ensuring that regular checks of storage locations are carried out, recording relevant information and communicated out across the charity. Supporting with move on processes, including manual handling activities such as lifting and transporting resident items and stored items to residents new address. Assisting in the monitoring of fixed assets and property condition across the Charity. Supporting facilities projects such as refurbishments and void room turn arounds, including the possibility of assisting in painting alongside maintenance team. Supporting facilities project planning and helping implement new processes to aid compliance across the charity. Supporting waste management, obtaining permits and ensuring that waste is disposed of appropriately and in line with guidance. You may be asked to support waste disposal trips. Supporting Facilities and compliance officer in their absence with monitoring maintenance work on our internal database. Supporting environmental management strategies, looking at ways to improve recycling and energy use in projects. General duties Report all incidents of H&S on the appropriate platform. Report any safeguarding or substantial risk concerns to the appropriate project manager. To undertake/attend any training and/or meetings as required by the job role. To adhere to all of Falcon Support Services policies and procedures as well as any specific local procedures. Due to the nature of work, this post is exempt from the Rehabilitation of Offenders Act 1974 and will therefore require you to disclose all criminal convictions and comply with a Criminal Records Bureau check. To develop Falcon Support Services commitment to equal opportunities and to promote non-discriminatory project practices in all aspects of work undertaken. All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions. This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the post, such additional duties may be undertaken which are reasonably commensurate with the level of post. Knowledge, Experience & Skills: Previous experience working in facilities or health and safety is desirable, but most importantly an ability to learn and use initiative is required. Basic maintenance skills - desirable Ability to work in a supervisory capacity with strong people skills. Excellent communication skills. Strong organisational skills and effective time management. Good literacy, numeracy and IT skills. Must be able to use emails. Be able to work alone with limited supervision. Ability to carry out risk assessments or willingness to learn. Willingness to undertake training and gain qualifications. Must be able to drive, due to role requiring attending multiple sites, some further afield. Mandatory Requirements: Must be over the age of 18 Willingness to undergo a satisfactory enhanced DBS check Have access to a vehicle for business purposes Hold a valid driving licence and be able to drive the company van.
Mar 11, 2026
Full time
Facilities Officer Job Description Position Title: Facilities Officer Location: Loughborough (work at other sites outside of Loughborough will be required) Hours of duty: 28 hours per week over 4/5 days. This can be discussed. Salary £13.94 per hour / £20,352.46 per annum Role Purpose: The Facilities Officer will support in ensuring the compliance, safety, and upkeep of our premises. Reporting to the Facilities and Compliance Manager and working closely with the facilities coordinator. The role involves supervising contractors, conducting inspections, completing compliance checks, ensuring good facilities standards and adherence to health and safety standards. This role requires a willingness to learn and be adaptable. The role will involve both collaborative work, but a lot of independent working, so being organised and showing initiative is key. You will often be on site carrying out checks or supervising contractors. You will play a vital role in maintaining a safe, secure, and welcoming environment for all our service users and staff alike. Main responsibilities: Completing property compliance checks in multiple properties as requested to do so. These include fire, building and legionella checks. Attending properties to provide access and ensure safety and compliance of contractors working on our sites where needed. Including ensuring work permits are completed, method statements and risk assessments are received where necessary and accurate. Ensuring these are filed accordingly. Completing other additional compliance and audit checks, including recording findings. All in aid to support safety and compliance across the Charity. These checks may include, but not be limited to vehicle, mould, fire doors, signage and CCTV. Escalating any concerns to the Facilities and Compliance Manager. Supporting the Facilities Coordinator with scheduling work with external contractors to complete reactive and planned works. Including advising staff teams of the work. Carrying out basic facilities triage work, including but not limited to attending to boiler faults and assessing program timers and CCTV concerns. Also carrying out basic maintenance tasks in properties, such as DIY tasks you may do at home. Overseeing storage and donations at storage location. Arranging collections and deliveries and supporting with collections where needed. Ensuring that regular checks of storage locations are carried out, recording relevant information and communicated out across the charity. Supporting with move on processes, including manual handling activities such as lifting and transporting resident items and stored items to residents new address. Assisting in the monitoring of fixed assets and property condition across the Charity. Supporting facilities projects such as refurbishments and void room turn arounds, including the possibility of assisting in painting alongside maintenance team. Supporting facilities project planning and helping implement new processes to aid compliance across the charity. Supporting waste management, obtaining permits and ensuring that waste is disposed of appropriately and in line with guidance. You may be asked to support waste disposal trips. Supporting Facilities and compliance officer in their absence with monitoring maintenance work on our internal database. Supporting environmental management strategies, looking at ways to improve recycling and energy use in projects. General duties Report all incidents of H&S on the appropriate platform. Report any safeguarding or substantial risk concerns to the appropriate project manager. To undertake/attend any training and/or meetings as required by the job role. To adhere to all of Falcon Support Services policies and procedures as well as any specific local procedures. Due to the nature of work, this post is exempt from the Rehabilitation of Offenders Act 1974 and will therefore require you to disclose all criminal convictions and comply with a Criminal Records Bureau check. To develop Falcon Support Services commitment to equal opportunities and to promote non-discriminatory project practices in all aspects of work undertaken. All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions. This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the post, such additional duties may be undertaken which are reasonably commensurate with the level of post. Knowledge, Experience & Skills: Previous experience working in facilities or health and safety is desirable, but most importantly an ability to learn and use initiative is required. Basic maintenance skills - desirable Ability to work in a supervisory capacity with strong people skills. Excellent communication skills. Strong organisational skills and effective time management. Good literacy, numeracy and IT skills. Must be able to use emails. Be able to work alone with limited supervision. Ability to carry out risk assessments or willingness to learn. Willingness to undertake training and gain qualifications. Must be able to drive, due to role requiring attending multiple sites, some further afield. Mandatory Requirements: Must be over the age of 18 Willingness to undergo a satisfactory enhanced DBS check Have access to a vehicle for business purposes Hold a valid driving licence and be able to drive the company van.
Client Response Coordinator Location: Haydock Salary: up to 27,000 Shifts: Days only, 5 week pattern About the Role: RG Setsquare are working with a reputable client in the Facilities Management sector. Our client, a trusted provider of FM, is seeking an experienced Client Response Coordinator to join their team. This is a fantastic opportunity to work with a growing company offering a competitive salary and a supportive working environment. Key Responsibilities: Manage and support the operations of the companies central help desk Support and manage engineers diaries, liaise contracts managers and clients Delegate tasks Raise PO's and work orders Manage performance scores Complete all required paperwork and reports promptly and accurately. Key Requirements: Experience in a similar customer service based role. Basic knowledge of engineers. Excellent problem-solving abilities. Experience with CAFM systems. Professional and customer-focused approach. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Mar 11, 2026
Full time
Client Response Coordinator Location: Haydock Salary: up to 27,000 Shifts: Days only, 5 week pattern About the Role: RG Setsquare are working with a reputable client in the Facilities Management sector. Our client, a trusted provider of FM, is seeking an experienced Client Response Coordinator to join their team. This is a fantastic opportunity to work with a growing company offering a competitive salary and a supportive working environment. Key Responsibilities: Manage and support the operations of the companies central help desk Support and manage engineers diaries, liaise contracts managers and clients Delegate tasks Raise PO's and work orders Manage performance scores Complete all required paperwork and reports promptly and accurately. Key Requirements: Experience in a similar customer service based role. Basic knowledge of engineers. Excellent problem-solving abilities. Experience with CAFM systems. Professional and customer-focused approach. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
The Just Recruitment Group is currently recruiting for a Customer Service Coordinator for their client based in Tiverton, Devon. Hours of Work: Monday - Friday on a rota basis 8.00am - 4.00pm / 9.00am - 5.00pm (35 hour week) Hybrid working available on completion of full training. Reporting to the Customer Service Manager, the Customer Service Coordinator will process orders and fulfil customer needs to ensure customer satisfaction. The role will involve working with a dedicated team on either our UK or International Markets, to ensure the successful delivery of key business objectives to our Service Level Agreements: Main Responsibilities: Preparing quotes and processing orders in a timely way, working closely with colleagues in other teams in order to provide the best possible customer service Respond promptly and professionally to customer enquiries via phone, email and live chat Build strong working relationships with colleagues across the business working together to resolve more complex customer issues Support customers with returns, ensuring all interactions are recorded accurately Identify opportunities for continuous improvement in both policies and processes, share ideas and welcome feedback. About you: Confident communicator with a passion for customer service Enthusiastic with strong administration skills and keen eye for attention to detail Calm and composed, you enjoy building relationships with colleagues and customers You have a solution focused mindset and enjoy learning Benefits In return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking. For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB42. Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Mar 11, 2026
Full time
The Just Recruitment Group is currently recruiting for a Customer Service Coordinator for their client based in Tiverton, Devon. Hours of Work: Monday - Friday on a rota basis 8.00am - 4.00pm / 9.00am - 5.00pm (35 hour week) Hybrid working available on completion of full training. Reporting to the Customer Service Manager, the Customer Service Coordinator will process orders and fulfil customer needs to ensure customer satisfaction. The role will involve working with a dedicated team on either our UK or International Markets, to ensure the successful delivery of key business objectives to our Service Level Agreements: Main Responsibilities: Preparing quotes and processing orders in a timely way, working closely with colleagues in other teams in order to provide the best possible customer service Respond promptly and professionally to customer enquiries via phone, email and live chat Build strong working relationships with colleagues across the business working together to resolve more complex customer issues Support customers with returns, ensuring all interactions are recorded accurately Identify opportunities for continuous improvement in both policies and processes, share ideas and welcome feedback. About you: Confident communicator with a passion for customer service Enthusiastic with strong administration skills and keen eye for attention to detail Calm and composed, you enjoy building relationships with colleagues and customers You have a solution focused mindset and enjoy learning Benefits In return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking. For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB42. Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Position: Service Coordinator Location: Newtown area, Powys Salary: 27,000 - 32,000 DOE - Potential for more for the right candidate Our client, an established engineering firm located in Powys, is seeking an experienced Service Support Administrator to join their growing team. This is a pivotal, office-based position within their Service Team, working closely with the Service Manager, Parts Co-ordinator, and six field-based Service Engineers. Plays a central role in coordinating breakdowns, planned service visits, contract work, and revenue-generating opportunities. You will be responsible for managing the full lifecycle of service activities - from booking and planning through to reporting, invoicing, and follow-up sales opportunities. Job Overview Service Coordination & Planning - scheduling visits, managing diaries, liaising with engineers, completing RAMS, timesheets, and service reports. Customer Communication - acting as primary contact, managing support platforms, arranging works, following up, supporting handovers. Revenue & Contract Management - managing contracts, following up recommendations, supporting parts/revenue, identifying opportunities. Administration & Systems - processing worksheets, invoicing, ERP system use, maintaining records, updating aftersales literature, supporting Service Manager. Job Requirements Experience coordinating workloads or scheduling Experience using an ERP system (training will be provided) - Desirable Background or exposure to engineering or technical environments - Desirable Experience in service coordination or aftersales support - Desirable Highly organised and detail-oriented Confident managing multiple tasks and priorities Customer-focused with excellent communication skills Proactive, commercially aware, and self-motivated Salary & Benefits 27,000 - 32,000 DOE - Potential for more for the right candidate Monday - Friday (days only) 41 hours per week 24 days + Bank Holidays (plus long service allowance) Opportunities for development as the company continues to expand Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 11, 2026
Full time
Position: Service Coordinator Location: Newtown area, Powys Salary: 27,000 - 32,000 DOE - Potential for more for the right candidate Our client, an established engineering firm located in Powys, is seeking an experienced Service Support Administrator to join their growing team. This is a pivotal, office-based position within their Service Team, working closely with the Service Manager, Parts Co-ordinator, and six field-based Service Engineers. Plays a central role in coordinating breakdowns, planned service visits, contract work, and revenue-generating opportunities. You will be responsible for managing the full lifecycle of service activities - from booking and planning through to reporting, invoicing, and follow-up sales opportunities. Job Overview Service Coordination & Planning - scheduling visits, managing diaries, liaising with engineers, completing RAMS, timesheets, and service reports. Customer Communication - acting as primary contact, managing support platforms, arranging works, following up, supporting handovers. Revenue & Contract Management - managing contracts, following up recommendations, supporting parts/revenue, identifying opportunities. Administration & Systems - processing worksheets, invoicing, ERP system use, maintaining records, updating aftersales literature, supporting Service Manager. Job Requirements Experience coordinating workloads or scheduling Experience using an ERP system (training will be provided) - Desirable Background or exposure to engineering or technical environments - Desirable Experience in service coordination or aftersales support - Desirable Highly organised and detail-oriented Confident managing multiple tasks and priorities Customer-focused with excellent communication skills Proactive, commercially aware, and self-motivated Salary & Benefits 27,000 - 32,000 DOE - Potential for more for the right candidate Monday - Friday (days only) 41 hours per week 24 days + Bank Holidays (plus long service allowance) Opportunities for development as the company continues to expand Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
BRENT CARERS CENTRE is now recruiting for the following position: Operations Manager £40,000 p.a. 35 hours per week This role will significantly support the Chief Executive & Board of Trustees with the strategic direction of the organisation as well as ensuring appropriate and adequate resources are in place to develop and deliver services to unpaid carers in Brent. You will lead and supervise a team of advice workers providing AQS quality control, and so you will need to have significant experience in advice work and delivering services within quality standard frameworks. You will also be representative at strategic partnership level, contribute to successful funding applications, tenders & bids. Highly effective leadership, people management, advice & representation skills are essential to this role. The Role: The Operations Manager is a pivotal leadership position designed to bridge the gap between the CEO's strategic vision and the frontline delivery of services. You'll oversee the day-to-day operations of the Brent Carers Centre, ensuring that information, advice, and respite activities are delivered to the highest standard. You'll act as the lead for Safeguarding and GDPR, ensuring all staff follow best practices and that the centre remains a safe, confidential space for vulnerable residents. You'll manage the CRM and data reporting systems, translating daily activities into "impact stories" and performance metrics for the Board of Trustees and local commissioners (Brent Council/NHS). You'll provide direct line management to a diverse team, including Advice Officers, Counselling Coordinator and the Volunteer Co-ordinator. You will manage and oversee the quality of the advice provided, undertaking case file reviews, in line with the Advice Quality Standard framework. You'll make sure the physical office environment is fit for purpose, managing health and safety, equipment, and IT infrastructure What We're Looking For: We are looking for a "hands-on" leader who combines operational grit with a deep-seated passion for social justice and carer rights. For further details and to apply, please visit our website via the button below. Interviews for the above job will be conducted on an ongoing basis until we find the right candidate for this role, and as such we advise you to make your application as soon as you are able, to increase the chance or being considered for an interview. Charity Registration No: Company Registration No: .
Mar 11, 2026
Full time
BRENT CARERS CENTRE is now recruiting for the following position: Operations Manager £40,000 p.a. 35 hours per week This role will significantly support the Chief Executive & Board of Trustees with the strategic direction of the organisation as well as ensuring appropriate and adequate resources are in place to develop and deliver services to unpaid carers in Brent. You will lead and supervise a team of advice workers providing AQS quality control, and so you will need to have significant experience in advice work and delivering services within quality standard frameworks. You will also be representative at strategic partnership level, contribute to successful funding applications, tenders & bids. Highly effective leadership, people management, advice & representation skills are essential to this role. The Role: The Operations Manager is a pivotal leadership position designed to bridge the gap between the CEO's strategic vision and the frontline delivery of services. You'll oversee the day-to-day operations of the Brent Carers Centre, ensuring that information, advice, and respite activities are delivered to the highest standard. You'll act as the lead for Safeguarding and GDPR, ensuring all staff follow best practices and that the centre remains a safe, confidential space for vulnerable residents. You'll manage the CRM and data reporting systems, translating daily activities into "impact stories" and performance metrics for the Board of Trustees and local commissioners (Brent Council/NHS). You'll provide direct line management to a diverse team, including Advice Officers, Counselling Coordinator and the Volunteer Co-ordinator. You will manage and oversee the quality of the advice provided, undertaking case file reviews, in line with the Advice Quality Standard framework. You'll make sure the physical office environment is fit for purpose, managing health and safety, equipment, and IT infrastructure What We're Looking For: We are looking for a "hands-on" leader who combines operational grit with a deep-seated passion for social justice and carer rights. For further details and to apply, please visit our website via the button below. Interviews for the above job will be conducted on an ongoing basis until we find the right candidate for this role, and as such we advise you to make your application as soon as you are able, to increase the chance or being considered for an interview. Charity Registration No: Company Registration No: .
