Executive Assistant Location: Portsmouth Salary: Up to £32,000 DOE Hours: Monday to Friday, full-time hours Contract Type: this is initially a temporary contract, with potential to turn permanent for the right candidate. We are currently recruiting for an Executive Assistant to join a busy and professional team based in Portsmouth . This is initially a temporary position, with the potential to become permanent for the right person. This is a varied role where you will provide high-level administrative support to senior members of the business while also assisting the wider team with a range of day-to-day administrative duties. As Executive Assistant, you will be responsible for supporting senior staff members and helping to keep the wider team organised and running efficiently. Duties may include: Providing administrative and organisational support to senior members of the business Managing diaries, meetings and appointments Coordinating meetings and preparing relevant documentation Managing emails, correspondence and communications Producing documents, reports and presentations Taking meeting notes and following up on actions where required Supporting the wider team with general administrative duties Maintaining accurate records, documents and databases Assisting with projects and ad-hoc tasks as required Acting as a key point of contact for internal and external stakeholders You will ideally have: Previous experience as an Executive Assistant, Personal Assistant, Senior Administrator or within a similar role Excellent organisational and time management skills Strong written and verbal communication skills The ability to work independently and use your own initiative Experience supporting senior-level staff A professional and approachable manner Strong attention to detail Confidence using Microsoft Office and other administrative systems If you are an experienced administrator or Executive Assistant looking for a new opportunity where you can become an integral part of a busy team, we would love to hear from you. Apply today to find out more!
Aug 26, 2026
Seasonal
Executive Assistant Location: Portsmouth Salary: Up to £32,000 DOE Hours: Monday to Friday, full-time hours Contract Type: this is initially a temporary contract, with potential to turn permanent for the right candidate. We are currently recruiting for an Executive Assistant to join a busy and professional team based in Portsmouth . This is initially a temporary position, with the potential to become permanent for the right person. This is a varied role where you will provide high-level administrative support to senior members of the business while also assisting the wider team with a range of day-to-day administrative duties. As Executive Assistant, you will be responsible for supporting senior staff members and helping to keep the wider team organised and running efficiently. Duties may include: Providing administrative and organisational support to senior members of the business Managing diaries, meetings and appointments Coordinating meetings and preparing relevant documentation Managing emails, correspondence and communications Producing documents, reports and presentations Taking meeting notes and following up on actions where required Supporting the wider team with general administrative duties Maintaining accurate records, documents and databases Assisting with projects and ad-hoc tasks as required Acting as a key point of contact for internal and external stakeholders You will ideally have: Previous experience as an Executive Assistant, Personal Assistant, Senior Administrator or within a similar role Excellent organisational and time management skills Strong written and verbal communication skills The ability to work independently and use your own initiative Experience supporting senior-level staff A professional and approachable manner Strong attention to detail Confidence using Microsoft Office and other administrative systems If you are an experienced administrator or Executive Assistant looking for a new opportunity where you can become an integral part of a busy team, we would love to hear from you. Apply today to find out more!
About the Company Our client is an award-winning, family-owned luxury residential contractor specialising in bespoke homes, extensions, renovations and high-end developments across Hertfordshire and the surrounding areas. They pride themselves on delivering exceptional craftsmanship, transparent communication and an outstanding client experience from the initial consultation through to project completion. Every project is built around the client's vision, with quality, professionalism and attention to detail at the heart of everything they do. Due to continued growth, they are looking to appoint a highly organised and personable Executive Assistant / Personal Assistant to support the Managing Director and wider team while ensuring clients receive a first-class service throughout every stage of their project. The Role This is a varied and rewarding role where you'll become the organisational backbone of the business. You'll provide executive support to the Managing Director, oversee day-to-day administration, coordinate client communications and help ensure every customer enjoys a seamless experience throughout their project. As one of the first points of contact for clients, you'll play a key role in maintaining the company's professional, approachable and trusted reputation. Key Responsibilities Provide full Executive and Personal Assistant support to the Managing Director. Manage diaries, meetings, appointments, and travel arrangements. Handle incoming calls, emails and enquiries professionally and efficiently. Act as a key point of contact for clients throughout their project journey. Follow up with clients after meetings, site visits and key project milestones, ensuring exceptional customer service at every stage. Build strong relationships with clients, architects, designers, suppliers and subcontractors. Coordinate project documentation, quotations, contracts and correspondence. Prepare meeting agendas, reports and presentations. Track outstanding actions and ensure deadlines are met. Support the team with general office administration and operational tasks. Maintain organised filing systems and accurate company records. Assist with organising client meetings, company events and hospitality. Help improve office processes and contribute to the continued growth of the business. About You We're looking for someone who is naturally organised, proactive and enjoys building relationships with people. You'll have: Previous experience as an Executive Assistant, Personal Assistant or Senior Administrator. Outstanding organisational and time management skills. Excellent verbal and written communication. A warm, professional and confident manner when dealing with clients. A genuine passion for delivering exceptional customer service. The ability to multitask and remain calm in a fast-paced environment. Strong Microsoft Office skills (Outlook, Word, Excel and PowerPoint). High levels of discretion, professionalism and attention to detail. Experience within construction, property, architecture or interior design would be advantageous but is not essential. What's on Offer Join an award-winning luxury residential contractor with an excellent reputation. Work alongside a passionate, close-knit and supportive team. Be part of delivering some of the region's finest bespoke homes and renovations. A varied role with genuine responsibility and the opportunity to make a real impact. Competitive salary, career progression and the chance to grow with an ambitious business. If you're an organised, client-focused professional who takes pride in delivering exceptional service and enjoys working in a fast-paced environment, we'd love to hear from you.
Aug 26, 2026
Full time
About the Company Our client is an award-winning, family-owned luxury residential contractor specialising in bespoke homes, extensions, renovations and high-end developments across Hertfordshire and the surrounding areas. They pride themselves on delivering exceptional craftsmanship, transparent communication and an outstanding client experience from the initial consultation through to project completion. Every project is built around the client's vision, with quality, professionalism and attention to detail at the heart of everything they do. Due to continued growth, they are looking to appoint a highly organised and personable Executive Assistant / Personal Assistant to support the Managing Director and wider team while ensuring clients receive a first-class service throughout every stage of their project. The Role This is a varied and rewarding role where you'll become the organisational backbone of the business. You'll provide executive support to the Managing Director, oversee day-to-day administration, coordinate client communications and help ensure every customer enjoys a seamless experience throughout their project. As one of the first points of contact for clients, you'll play a key role in maintaining the company's professional, approachable and trusted reputation. Key Responsibilities Provide full Executive and Personal Assistant support to the Managing Director. Manage diaries, meetings, appointments, and travel arrangements. Handle incoming calls, emails and enquiries professionally and efficiently. Act as a key point of contact for clients throughout their project journey. Follow up with clients after meetings, site visits and key project milestones, ensuring exceptional customer service at every stage. Build strong relationships with clients, architects, designers, suppliers and subcontractors. Coordinate project documentation, quotations, contracts and correspondence. Prepare meeting agendas, reports and presentations. Track outstanding actions and ensure deadlines are met. Support the team with general office administration and operational tasks. Maintain organised filing systems and accurate company records. Assist with organising client meetings, company events and hospitality. Help improve office processes and contribute to the continued growth of the business. About You We're looking for someone who is naturally organised, proactive and enjoys building relationships with people. You'll have: Previous experience as an Executive Assistant, Personal Assistant or Senior Administrator. Outstanding organisational and time management skills. Excellent verbal and written communication. A warm, professional and confident manner when dealing with clients. A genuine passion for delivering exceptional customer service. The ability to multitask and remain calm in a fast-paced environment. Strong Microsoft Office skills (Outlook, Word, Excel and PowerPoint). High levels of discretion, professionalism and attention to detail. Experience within construction, property, architecture or interior design would be advantageous but is not essential. What's on Offer Join an award-winning luxury residential contractor with an excellent reputation. Work alongside a passionate, close-knit and supportive team. Be part of delivering some of the region's finest bespoke homes and renovations. A varied role with genuine responsibility and the opportunity to make a real impact. Competitive salary, career progression and the chance to grow with an ambitious business. If you're an organised, client-focused professional who takes pride in delivering exceptional service and enjoys working in a fast-paced environment, we'd love to hear from you.
We're seeking a Fund Financial Controller to join the Fund Management team at NextEnergy Capital. This role is responsible for overseeing the financial operations of multiple renewable energy funds, ensuring accurate accounting, timely reporting, strong governance, and compliance with investor and regulatory requirements. The successful candidate will work closely with fund administrators, auditors, investment professionals, investor relations, and other internal stakeholders to maintain robust financial controls while supporting strategic fund performance and growth. KEY RESPONSIBILITIES Working alongside experienced investment and fund management professionals, this will be an integral role within the Fund Management team: Oversee all fund accounting and audit processes, ensuring accuracy and compliance with relevant standards. Manage cash flow, distributions, and capital calls, supporting efficient fund operations and liquidity management. Review quarterly and annual financial statements and investor reporting deliverables. Liaise with external fund administrators and auditors to coordinate audits and implement best practice processes. Maintain investment trackers and support investment transactions, acquisitions, fund structuring activities, and funding arrangements. Respond to ad hoc requests from Investor Relations, Investment, Asset Management, and other internal teams. Support fundraising activities, investor communications, due diligence processes, and responses to investor queries. Ensure compliance with applicable accounting standards, including IFRS and UK GAAP, as well as fund-specific regulatory requirements. Monitor and report on fund-level KPIs and provide financial analysis to support decision-making. Support new fund launches, tax initiatives, process improvements, and operational enhancements. Contribute to the maintenance of internal controls, risk management frameworks, and financial policies. Participate in system improvements, automation projects, and reporting transformation initiatives. SKILLS & COMPETENCIES To be successful in this role, you will demonstrate: Strong accounting and technical finance expertise. Knowledge of fund structures, fund accounting, taxation, and regulatory frameworks. Excellent analytical skills with strong attention to detail and risk awareness. Effective communication skills with the ability to engage senior stakeholders, investors, auditors, and service providers. Strong stakeholder management and collaboration skills. Ability to work independently while managing multiple priorities in a fast-paced environment. Continuous improvement mindset with an interest in automation and process optimisation. Strong problem-solving and critical-thinking capabilities. Passion for NextEnergy Group's mission of leading the transition to clean energy. Alignment with our values: Be a Leader, Build Trust, Be Responsible, Be Innovative, and Bring Your Alpha. EXPERIENCE & QUALIFICATIONS ACA, ACCA, CIMA or equivalent accounting qualification. 2+ years post-qualification experience (PQE). Experience within renewable energy, infrastructure, private equity, or alternative investment fund environments. Experience working with UK and international fund structures. Strong technical accounting knowledge and financial reporting experience. Advanced Excel skills and financial modelling capabilities. Knowledge of fund taxation and regulatory requirements. Experience with fund accounting platforms such as Investran, eFront, Yardi, or similar would be advantageous. Experience presenting financial information and recommendations to senior stakeholders. Right to work in the UK. WHAT WE OFFER A busy role in a supportive team, with plenty of opportunities to learn International scope - we operate in over 8 countries Hybrid working - we will need you in the central London (Mayfair) office at least twice a week, but you will normally be able to work remotely for the remainder of the week. You might be required to come more often during the initial onboarding period. 30 days' holiday per year (3 of which are taken during the festive shutdown in December) BUPA Healthcare for you and qualifying dependents Cycle to work and electric vehicle leasing schemes Annual discretionary bonus. DIVERSITY AND INCLUSION Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be. We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. ABOUT US NextEnergy Group was founded in 2007 to become a leading market participant in the international solar sector. Since its inception, it has been active in the development, construction, and ownership of solar assets across multiple jurisdictions. NextEnergy Group operates via its three business units: NextEnergy Capital (Investment Management), WiseEnergy (Operating Asset Management), and Starlight (Asset Development). NextEnergy Capital manages the Group's investment activities and has invested in over 520 solar plants, exceeding 2GW in capacity across its institutional funds. NextEnergy Solar Fund (NESF): Listed on the London Stock Exchange, NESF manages 102 solar and energy storage assets in the UK and Italy, with a total installed capacity of 983MW and a gross asset value of £1,014m. NextPower II (NPII): A private fund of 105 solar plants (149MW) focused on Italy, successfully divested in January 2022, delivering net IRRs exceeding its 10-12% target. NextPower III ESG (NPIII ESG): A private fund targeting solar infrastructure in OECD countries (e.g., US, Spain, Italy), with $896m raised, exceeding its $750m target. NextPower UK ESG (NPUK ESG): A private fund dedicated to new-build solar plants in the UK, with £600m raised. NextPower V ESG (NPV ESG): A private OECD solar fund investing in solar and adjacent technologies like battery storage. To date, it has raised $745m, targeting $1.5bn ($2bn ceiling). WiseEnergy is NextEnergy Group's operating asset manager. WiseEnergy is a leading specialist operating asset manager in the solar sector. Since its founding, WiseEnergy has provided solar asset management, monitoring, technical due diligence and under construction services to over 1,500 utility-scale solar power plants with an installed total capacity in excess of 3.4 GW. WiseEnergy clients comprise leading banks and equity financiers in the energy and infrastructure sector. Starlight is NextEnergy Group's development company that is active in the development phase of solar projects. It has developed over 100 utility-scale projects internationally and continues to progress a large pipeline of c.10GW of both green and brownfield project developments across global geographies. NextSTEP is the venture capital fund of NextEnergy Group, dedicated to investing in innovative startups in the field of environmental sustainability. The fund primarily focuses on investments in Italy and the United Kingdom but also extends its reach to the rest of Europe and the United States, targeting startups in the pre-seed and seed stages. NextSTEP pays particular attention to emerging entities from incubators, startup accelerators, universities, and research centers, supporting projects that address global challenges in crucial areas such as Climate Change, Energy Transition, CO2 Capture and Sequestration, Circular Economy, Sustainable Cities, Sustainable Mobility, Sustainable Fashion, Waste Management, Water and much more. NextEnergy Foundation is a non-profit organisation founded in 2016 by the NextEnergy Group that operates internationally and whose mission is to proactively participate in the global effort to reduce carbon emissions by providing clean energy sources in regions where they are not yet available and thereby contributing to poverty reduction. As the main sponsor of this foundation, the NextEnergy Group donates at least 5% of its consolidated net profits each year. The NextEnergy Foundation has no overhead costs and therefore 100% of the funds raised go to donations for the various projects. Since 2016, in 8 years of operation the foundation has donated more than £1.2 million, supporting over 30 projects in 27 different countries around the world.
Aug 26, 2026
Full time
We're seeking a Fund Financial Controller to join the Fund Management team at NextEnergy Capital. This role is responsible for overseeing the financial operations of multiple renewable energy funds, ensuring accurate accounting, timely reporting, strong governance, and compliance with investor and regulatory requirements. The successful candidate will work closely with fund administrators, auditors, investment professionals, investor relations, and other internal stakeholders to maintain robust financial controls while supporting strategic fund performance and growth. KEY RESPONSIBILITIES Working alongside experienced investment and fund management professionals, this will be an integral role within the Fund Management team: Oversee all fund accounting and audit processes, ensuring accuracy and compliance with relevant standards. Manage cash flow, distributions, and capital calls, supporting efficient fund operations and liquidity management. Review quarterly and annual financial statements and investor reporting deliverables. Liaise with external fund administrators and auditors to coordinate audits and implement best practice processes. Maintain investment trackers and support investment transactions, acquisitions, fund structuring activities, and funding arrangements. Respond to ad hoc requests from Investor Relations, Investment, Asset Management, and other internal teams. Support fundraising activities, investor communications, due diligence processes, and responses to investor queries. Ensure compliance with applicable accounting standards, including IFRS and UK GAAP, as well as fund-specific regulatory requirements. Monitor and report on fund-level KPIs and provide financial analysis to support decision-making. Support new fund launches, tax initiatives, process improvements, and operational enhancements. Contribute to the maintenance of internal controls, risk management frameworks, and financial policies. Participate in system improvements, automation projects, and reporting transformation initiatives. SKILLS & COMPETENCIES To be successful in this role, you will demonstrate: Strong accounting and technical finance expertise. Knowledge of fund structures, fund accounting, taxation, and regulatory frameworks. Excellent analytical skills with strong attention to detail and risk awareness. Effective communication skills with the ability to engage senior stakeholders, investors, auditors, and service providers. Strong stakeholder management and collaboration skills. Ability to work independently while managing multiple priorities in a fast-paced environment. Continuous improvement mindset with an interest in automation and process optimisation. Strong problem-solving and critical-thinking capabilities. Passion for NextEnergy Group's mission of leading the transition to clean energy. Alignment with our values: Be a Leader, Build Trust, Be Responsible, Be Innovative, and Bring Your Alpha. EXPERIENCE & QUALIFICATIONS ACA, ACCA, CIMA or equivalent accounting qualification. 2+ years post-qualification experience (PQE). Experience within renewable energy, infrastructure, private equity, or alternative investment fund environments. Experience working with UK and international fund structures. Strong technical accounting knowledge and financial reporting experience. Advanced Excel skills and financial modelling capabilities. Knowledge of fund taxation and regulatory requirements. Experience with fund accounting platforms such as Investran, eFront, Yardi, or similar would be advantageous. Experience presenting financial information and recommendations to senior stakeholders. Right to work in the UK. WHAT WE OFFER A busy role in a supportive team, with plenty of opportunities to learn International scope - we operate in over 8 countries Hybrid working - we will need you in the central London (Mayfair) office at least twice a week, but you will normally be able to work remotely for the remainder of the week. You might be required to come more often during the initial onboarding period. 30 days' holiday per year (3 of which are taken during the festive shutdown in December) BUPA Healthcare for you and qualifying dependents Cycle to work and electric vehicle leasing schemes Annual discretionary bonus. DIVERSITY AND INCLUSION Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be. We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. ABOUT US NextEnergy Group was founded in 2007 to become a leading market participant in the international solar sector. Since its inception, it has been active in the development, construction, and ownership of solar assets across multiple jurisdictions. NextEnergy Group operates via its three business units: NextEnergy Capital (Investment Management), WiseEnergy (Operating Asset Management), and Starlight (Asset Development). NextEnergy Capital manages the Group's investment activities and has invested in over 520 solar plants, exceeding 2GW in capacity across its institutional funds. NextEnergy Solar Fund (NESF): Listed on the London Stock Exchange, NESF manages 102 solar and energy storage assets in the UK and Italy, with a total installed capacity of 983MW and a gross asset value of £1,014m. NextPower II (NPII): A private fund of 105 solar plants (149MW) focused on Italy, successfully divested in January 2022, delivering net IRRs exceeding its 10-12% target. NextPower III ESG (NPIII ESG): A private fund targeting solar infrastructure in OECD countries (e.g., US, Spain, Italy), with $896m raised, exceeding its $750m target. NextPower UK ESG (NPUK ESG): A private fund dedicated to new-build solar plants in the UK, with £600m raised. NextPower V ESG (NPV ESG): A private OECD solar fund investing in solar and adjacent technologies like battery storage. To date, it has raised $745m, targeting $1.5bn ($2bn ceiling). WiseEnergy is NextEnergy Group's operating asset manager. WiseEnergy is a leading specialist operating asset manager in the solar sector. Since its founding, WiseEnergy has provided solar asset management, monitoring, technical due diligence and under construction services to over 1,500 utility-scale solar power plants with an installed total capacity in excess of 3.4 GW. WiseEnergy clients comprise leading banks and equity financiers in the energy and infrastructure sector. Starlight is NextEnergy Group's development company that is active in the development phase of solar projects. It has developed over 100 utility-scale projects internationally and continues to progress a large pipeline of c.10GW of both green and brownfield project developments across global geographies. NextSTEP is the venture capital fund of NextEnergy Group, dedicated to investing in innovative startups in the field of environmental sustainability. The fund primarily focuses on investments in Italy and the United Kingdom but also extends its reach to the rest of Europe and the United States, targeting startups in the pre-seed and seed stages. NextSTEP pays particular attention to emerging entities from incubators, startup accelerators, universities, and research centers, supporting projects that address global challenges in crucial areas such as Climate Change, Energy Transition, CO2 Capture and Sequestration, Circular Economy, Sustainable Cities, Sustainable Mobility, Sustainable Fashion, Waste Management, Water and much more. NextEnergy Foundation is a non-profit organisation founded in 2016 by the NextEnergy Group that operates internationally and whose mission is to proactively participate in the global effort to reduce carbon emissions by providing clean energy sources in regions where they are not yet available and thereby contributing to poverty reduction. As the main sponsor of this foundation, the NextEnergy Group donates at least 5% of its consolidated net profits each year. The NextEnergy Foundation has no overhead costs and therefore 100% of the funds raised go to donations for the various projects. Since 2016, in 8 years of operation the foundation has donated more than £1.2 million, supporting over 30 projects in 27 different countries around the world.
Job Description for Personal Assistant - Part-Time - Camberley Position: Permanent Job Reference: DB1043 Location: Camberley, Surrey Children: None Pets: None (occasional visits from a family cat) Salary: £25.00 gross per hour Hours Required: Monday to Friday, 10.00 am - 2.00 pm (20 hours per week) Start Date: ASAP Driver: Not required Overview A private household based in Camberley is looking for an experienced, calm and highly organised Personal Assistant to help review, organise and streamline a broad range of personal, commercial and administrative affairs. Over the past few years, paperwork and administrative systems have gradually become less organised, and the family are now looking for someone who enjoys implementing practical systems, organising information and ensuring everything remains well managed going forward. This role is ideal for someone who takes pride in creating order, improving efficiency and maintaining well-organised administrative systems. The role extends beyond day-to-day household administration and would suit an experienced Personal Assistant or administrator who enjoys bringing structure to a broad range of personal, commercial and administrative affairs. The successful candidate will be trusted to review existing systems, implement practical organisational processes, make effective use of technology and provide professional administrative support with complete discretion and attention to detail. This is an excellent long-term opportunity for someone who enjoys creating efficient systems, keeping them running smoothly and becoming a valued, trusted part of a private household. Key Responsibilities Administration and Organisation Review, organise and maintain a wide range of personal, commercial and administrative documentation. Implement practical filing systems for both paper and electronic records. Create efficient administrative processes that improve organisation and workflow. Maintain accurate, well-organised records and ensure documentation remains easy to retrieve. Assist with correspondence and a variety of administrative tasks as required. Technology and Administrative Support Confidently use IT systems to organise and manage electronic documentation. Help introduce and maintain practical digital systems that improve day-to-day administration. Support the principals in making effective use of technology to keep paperwork organised and up to date. Provide general computer-based administrative support as required. Requirements The successful candidate will have: Previous experience working as a Personal Assistant, Executive Assistant or in a senior administrative role. Proven experience implementing, organising and maintaining effective administrative systems. Excellent organisational skills with exceptional attention to detail. Strong IT skills and confidence using a range of digital systems. The ability to work independently, prioritise workloads and use initiative. A calm, methodical and professional approach. Excellent written and verbal communication skills. Absolute discretion, integrity and respect for confidentiality. Benefits Permanent part-time position with consistent weekday hours. Long-term opportunity within a welcoming private household. Tea and coffee provided. About HomeOrganisers Limited HomeOrganisers Limited is a long-established private household recruitment agency, specialising in placing experienced household professionals with carefully selected families and private households across London and the Home Counties.
Aug 26, 2026
Full time
Job Description for Personal Assistant - Part-Time - Camberley Position: Permanent Job Reference: DB1043 Location: Camberley, Surrey Children: None Pets: None (occasional visits from a family cat) Salary: £25.00 gross per hour Hours Required: Monday to Friday, 10.00 am - 2.00 pm (20 hours per week) Start Date: ASAP Driver: Not required Overview A private household based in Camberley is looking for an experienced, calm and highly organised Personal Assistant to help review, organise and streamline a broad range of personal, commercial and administrative affairs. Over the past few years, paperwork and administrative systems have gradually become less organised, and the family are now looking for someone who enjoys implementing practical systems, organising information and ensuring everything remains well managed going forward. This role is ideal for someone who takes pride in creating order, improving efficiency and maintaining well-organised administrative systems. The role extends beyond day-to-day household administration and would suit an experienced Personal Assistant or administrator who enjoys bringing structure to a broad range of personal, commercial and administrative affairs. The successful candidate will be trusted to review existing systems, implement practical organisational processes, make effective use of technology and provide professional administrative support with complete discretion and attention to detail. This is an excellent long-term opportunity for someone who enjoys creating efficient systems, keeping them running smoothly and becoming a valued, trusted part of a private household. Key Responsibilities Administration and Organisation Review, organise and maintain a wide range of personal, commercial and administrative documentation. Implement practical filing systems for both paper and electronic records. Create efficient administrative processes that improve organisation and workflow. Maintain accurate, well-organised records and ensure documentation remains easy to retrieve. Assist with correspondence and a variety of administrative tasks as required. Technology and Administrative Support Confidently use IT systems to organise and manage electronic documentation. Help introduce and maintain practical digital systems that improve day-to-day administration. Support the principals in making effective use of technology to keep paperwork organised and up to date. Provide general computer-based administrative support as required. Requirements The successful candidate will have: Previous experience working as a Personal Assistant, Executive Assistant or in a senior administrative role. Proven experience implementing, organising and maintaining effective administrative systems. Excellent organisational skills with exceptional attention to detail. Strong IT skills and confidence using a range of digital systems. The ability to work independently, prioritise workloads and use initiative. A calm, methodical and professional approach. Excellent written and verbal communication skills. Absolute discretion, integrity and respect for confidentiality. Benefits Permanent part-time position with consistent weekday hours. Long-term opportunity within a welcoming private household. Tea and coffee provided. About HomeOrganisers Limited HomeOrganisers Limited is a long-established private household recruitment agency, specialising in placing experienced household professionals with carefully selected families and private households across London and the Home Counties.
About Attivo: Attivo are Lifestyle Financial Planners. We're a privately owned company. We prefer it that way. It means we're free to do what we feel is best for our clients and our people. Our work is all about our clients. We pride ourselves on being completely transparent, open and honest - an approach that builds trust with our clients and inspires their financial confidence. Our experienced, highly qualified financial specialists and expert support teams are committed to delivering more for all our clients. Our independent status and unique approach to understanding our clients, their preferences and their motivation, sets us apart. We will build and provide ongoing support for a bespoke financial plan aimed at fulfilling our clients' lifestyle needs. Whether you're a private client or a business accessing our corporate services, you can rely on a clear, consistent service from your Financial Planner and from our experienced teams. About the Role: We are looking for an experienced and proactiveSenior Client Services Administratorto join our Client Services team. This is an exciting opportunity for someone with strong Financial Planning administration experience who is looking to take the next step in their career. As a senior member of the team, you will play a key role in supporting theearly stagesof the client journey, ensuring client enquiries, data changes, Letters of Authority (LOAs), pre-meeting preparation and administrative workflows are completed accurately and efficiently. You will act as a subject matter expert for key client service processes, handling more complex client queries, supporting colleagues with procedural guidance, and helping to drive consistency,qualityand continuous improvement across the team. Working closely with Financial Planners, supportteamsand key stakeholders, you will help ensure an exceptional client experience while supporting operational excellence across the business. About You: You are an experienced Financial Planning administrator with excellent organisational skills and a passion for delivering outstanding client service. You enjoy supporting and developing others, have a keen eye for detail, and take pride inmaintaininghigh standardsof accuracy and professionalism. You are confident handling complex cases and enjoy finding solutions to challenges while ensuring positive outcomes for both clients and colleagues. You will be comfortable managing competing priorities, working independently, and contributing to the continuous improvement of processes and team performance. This role will be based in our CheltenhamHead Office with the successful applicantrequiredto work from Cheltenham for a minimum of three days per week. Key Responsibilities Include: Delivering all Client Services Administrator duties to a consistently high standard. Acting as a subject matter expert for key client lifecycle processes, including: Letters of Authority (LOAs) Data updates Existing policy schedules Client retention Reallocations Offboarding activities Handling complex and escalated client queries professionally and efficiently. Supporting colleagues with procedural guidance and best practice. Assisting with the onboarding, training and mentoring of new starters. Contributing to the development and maintenance of training materials, guides and process documentation. Performing quality checks on administrative output and identifying trends or areas for improvement. Managing complex information gathering, provider chases and detailed client cases. Supporting operational improvement initiatives and project work across the department. Providing cover for colleagues and supporting the Team Leader during peak periods when required. Preparing and coordinating pre-meeting information and client documentation. Supporting meeting bookings, client correspondence and administration activities throughout the client lifecycle. Essential Skills and Experience: Previousexperiencewithin a Financial Planningor regulated environment. Excellent organisational skills and high attention to detail. Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook (Office 365). Confident in handling varied client interactions, with empathy and professionalism. Strong written communication skills, with the ability to produce well-presented documents. Capable of managing multiple tasks and prioritising workload effectively. Able to handle sensitive and confidential information with discretion and professionalism Desirable Skills and Experience: Working towards, or interested in studying, Financial Planning qualifications. Previousexperience supporting or coaching colleagues. Ability toidentifyinefficiencies and support continuous improvement. Strong problem-solving mindset and confidence handlingescalated client queries. Competency using CRM systems, preferably Intelligent Office. A minimum of 5 GCSEs at Grade A-B (or equivalent) including Maths and English. Salary and benefits: Negotiable depending on experience Attivo also offers: Non-contributory Pension Scheme(8%) Private Medical Insurance Cashplan Income Protection Critical Illness Death in Service Parking allowance Generous holiday allowance, rising with length of service Work from home and flexible working available Excellent culture, promoting employee wellbeing and engagement. Recruitment Policy Attivo is committed to being an Equal Opportunities employer. If you require reasonable adjustments at any stage of the recruitment process, please let us know and we will endeavour to make the process as accessible and as fair as possible. Please be aware that any offer of employment will be subject to satisfactory completion of pre-employment vetting as outlined by the Financial Conduct Authority (FCA). This may include but not limited to adverse financial history, criminal records, UK directorship and disqualifications check. Attivo do not use recruitment agencies, and we respectfully ask that agencies do not contact us regarding posts advertised on this site. Privacy Policy Please visit our website to view our full privacy policy for prospective employees.
Aug 26, 2026
Full time
About Attivo: Attivo are Lifestyle Financial Planners. We're a privately owned company. We prefer it that way. It means we're free to do what we feel is best for our clients and our people. Our work is all about our clients. We pride ourselves on being completely transparent, open and honest - an approach that builds trust with our clients and inspires their financial confidence. Our experienced, highly qualified financial specialists and expert support teams are committed to delivering more for all our clients. Our independent status and unique approach to understanding our clients, their preferences and their motivation, sets us apart. We will build and provide ongoing support for a bespoke financial plan aimed at fulfilling our clients' lifestyle needs. Whether you're a private client or a business accessing our corporate services, you can rely on a clear, consistent service from your Financial Planner and from our experienced teams. About the Role: We are looking for an experienced and proactiveSenior Client Services Administratorto join our Client Services team. This is an exciting opportunity for someone with strong Financial Planning administration experience who is looking to take the next step in their career. As a senior member of the team, you will play a key role in supporting theearly stagesof the client journey, ensuring client enquiries, data changes, Letters of Authority (LOAs), pre-meeting preparation and administrative workflows are completed accurately and efficiently. You will act as a subject matter expert for key client service processes, handling more complex client queries, supporting colleagues with procedural guidance, and helping to drive consistency,qualityand continuous improvement across the team. Working closely with Financial Planners, supportteamsand key stakeholders, you will help ensure an exceptional client experience while supporting operational excellence across the business. About You: You are an experienced Financial Planning administrator with excellent organisational skills and a passion for delivering outstanding client service. You enjoy supporting and developing others, have a keen eye for detail, and take pride inmaintaininghigh standardsof accuracy and professionalism. You are confident handling complex cases and enjoy finding solutions to challenges while ensuring positive outcomes for both clients and colleagues. You will be comfortable managing competing priorities, working independently, and contributing to the continuous improvement of processes and team performance. This role will be based in our CheltenhamHead Office with the successful applicantrequiredto work from Cheltenham for a minimum of three days per week. Key Responsibilities Include: Delivering all Client Services Administrator duties to a consistently high standard. Acting as a subject matter expert for key client lifecycle processes, including: Letters of Authority (LOAs) Data updates Existing policy schedules Client retention Reallocations Offboarding activities Handling complex and escalated client queries professionally and efficiently. Supporting colleagues with procedural guidance and best practice. Assisting with the onboarding, training and mentoring of new starters. Contributing to the development and maintenance of training materials, guides and process documentation. Performing quality checks on administrative output and identifying trends or areas for improvement. Managing complex information gathering, provider chases and detailed client cases. Supporting operational improvement initiatives and project work across the department. Providing cover for colleagues and supporting the Team Leader during peak periods when required. Preparing and coordinating pre-meeting information and client documentation. Supporting meeting bookings, client correspondence and administration activities throughout the client lifecycle. Essential Skills and Experience: Previousexperiencewithin a Financial Planningor regulated environment. Excellent organisational skills and high attention to detail. Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook (Office 365). Confident in handling varied client interactions, with empathy and professionalism. Strong written communication skills, with the ability to produce well-presented documents. Capable of managing multiple tasks and prioritising workload effectively. Able to handle sensitive and confidential information with discretion and professionalism Desirable Skills and Experience: Working towards, or interested in studying, Financial Planning qualifications. Previousexperience supporting or coaching colleagues. Ability toidentifyinefficiencies and support continuous improvement. Strong problem-solving mindset and confidence handlingescalated client queries. Competency using CRM systems, preferably Intelligent Office. A minimum of 5 GCSEs at Grade A-B (or equivalent) including Maths and English. Salary and benefits: Negotiable depending on experience Attivo also offers: Non-contributory Pension Scheme(8%) Private Medical Insurance Cashplan Income Protection Critical Illness Death in Service Parking allowance Generous holiday allowance, rising with length of service Work from home and flexible working available Excellent culture, promoting employee wellbeing and engagement. Recruitment Policy Attivo is committed to being an Equal Opportunities employer. If you require reasonable adjustments at any stage of the recruitment process, please let us know and we will endeavour to make the process as accessible and as fair as possible. Please be aware that any offer of employment will be subject to satisfactory completion of pre-employment vetting as outlined by the Financial Conduct Authority (FCA). This may include but not limited to adverse financial history, criminal records, UK directorship and disqualifications check. Attivo do not use recruitment agencies, and we respectfully ask that agencies do not contact us regarding posts advertised on this site. Privacy Policy Please visit our website to view our full privacy policy for prospective employees.
Finance & Operations Coordinator Bromley 28,000- 30,000 per annum Full-time About the Role Lloyd Recruitment Services are excited to be working with our long-standing client who are looking for a reliable and organised Finance Administrator to join their team. This is a varied role, combining day-to-day finance administration with general office support. The successful candidate will be confident working with financial information, have excellent attention to detail and be comfortable communicating with clients and suppliers to resolve queries and ensure records are accurate and up to date. Key Responsibilities Raising and processing sales invoices accurately and in a timely manner. Chasing outstanding debtor accounts and following up on overdue payments. Allocating incoming payments against customer accounts. Completing general finance data entry and maintaining accurate records. Processing and managing rebates. Submitting applications for payments via client portals and monitoring their progress. Checking purchase invoices for accuracy and ensuring they are supported by the correct paperwork. Reviewing invoices against relevant documentation and records. Identifying discrepancies and ensuring these are resolved promptly. Maintaining accurate and organised financial documentation. Inputting and maintaining information accurately on our maintenance and accounts software. Keeping financial and operational records up to date. Ensuring information is entered accurately and consistently across systems. Providing general administrative support to the business and senior management. Assisting with day-to-day office administration and organisation. Supporting the Head Office Manager directly with general administrative tasks as required. Taking on additional administrative responsibilities as the role develops. About You Highly organised and able to manage competing priorities. Accurate and detail-oriented, particularly when working with financial information. Confident using computer systems and learning new software. Comfortable communicating with clients, suppliers and colleagues. Experienced in finance administration, accounts administration or a similar role. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Aug 25, 2026
Full time
Finance & Operations Coordinator Bromley 28,000- 30,000 per annum Full-time About the Role Lloyd Recruitment Services are excited to be working with our long-standing client who are looking for a reliable and organised Finance Administrator to join their team. This is a varied role, combining day-to-day finance administration with general office support. The successful candidate will be confident working with financial information, have excellent attention to detail and be comfortable communicating with clients and suppliers to resolve queries and ensure records are accurate and up to date. Key Responsibilities Raising and processing sales invoices accurately and in a timely manner. Chasing outstanding debtor accounts and following up on overdue payments. Allocating incoming payments against customer accounts. Completing general finance data entry and maintaining accurate records. Processing and managing rebates. Submitting applications for payments via client portals and monitoring their progress. Checking purchase invoices for accuracy and ensuring they are supported by the correct paperwork. Reviewing invoices against relevant documentation and records. Identifying discrepancies and ensuring these are resolved promptly. Maintaining accurate and organised financial documentation. Inputting and maintaining information accurately on our maintenance and accounts software. Keeping financial and operational records up to date. Ensuring information is entered accurately and consistently across systems. Providing general administrative support to the business and senior management. Assisting with day-to-day office administration and organisation. Supporting the Head Office Manager directly with general administrative tasks as required. Taking on additional administrative responsibilities as the role develops. About You Highly organised and able to manage competing priorities. Accurate and detail-oriented, particularly when working with financial information. Confident using computer systems and learning new software. Comfortable communicating with clients, suppliers and colleagues. Experienced in finance administration, accounts administration or a similar role. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Our client is seeking a highly organised and detail-focused Legal Secretary to join their Finance team. Supporting a group of senior lawyers and legal professionals, this role provides a blend of administrative, secretarial and process-focused support. You ll play a key role in keeping the team running smoothly from document production to billing, diary management and client liaison. Key Responsibilities: Manage and support the billing cycle, including raising and processing invoices, handling time transfers and preparing financial reports. Open new client matters and ensures information is accurately recorded. Maintain and update client and business development records. Provide support to lawyers during quieter periods by proactively seeking work. Handle incoming calls promptly and professionally. Act as a point of contact for clients when lawyers are unavailable. Draft and prepare client engagement letters and manage signature processes. Produce and amend documents in Word, Excel and PowerPoint with accuracy and attention to detail. Proofread, format and check documents to ensure they meet professional standards. Prepare documentation to support business travel. Manage email inboxes and correspondence on behalf of lawyers. Organise and maintain both digital and paper filing systems. Keep lawyers diaries up to date and coordinate meetings. Arrange internal and external appointments, ensuring all logistics are handled. Organise travel and related administration. Experience and Skills Requirements: Previous experience as a secretary, PA or administrator within a professional services environment. Strong IT skills, with good knowledge of Microsoft Word, Outlook and Excel. Excellent attention to detail, grammar and written English. Confident numerical skills to support billing and reporting tasks. Highly organised, able to manage multiple tasks and deadlines. Strong interpersonal skills with a professional and confident manner. A proactive approach with the ability to anticipate needs and work independently as well as in a team. Desirable (but not essential) Familiarity with legal documentation and billing processes. Experience with specialist software used in professional services (e.g. case management or finance systems). Working knowledge of PowerPoint. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Aug 25, 2026
Contractor
Our client is seeking a highly organised and detail-focused Legal Secretary to join their Finance team. Supporting a group of senior lawyers and legal professionals, this role provides a blend of administrative, secretarial and process-focused support. You ll play a key role in keeping the team running smoothly from document production to billing, diary management and client liaison. Key Responsibilities: Manage and support the billing cycle, including raising and processing invoices, handling time transfers and preparing financial reports. Open new client matters and ensures information is accurately recorded. Maintain and update client and business development records. Provide support to lawyers during quieter periods by proactively seeking work. Handle incoming calls promptly and professionally. Act as a point of contact for clients when lawyers are unavailable. Draft and prepare client engagement letters and manage signature processes. Produce and amend documents in Word, Excel and PowerPoint with accuracy and attention to detail. Proofread, format and check documents to ensure they meet professional standards. Prepare documentation to support business travel. Manage email inboxes and correspondence on behalf of lawyers. Organise and maintain both digital and paper filing systems. Keep lawyers diaries up to date and coordinate meetings. Arrange internal and external appointments, ensuring all logistics are handled. Organise travel and related administration. Experience and Skills Requirements: Previous experience as a secretary, PA or administrator within a professional services environment. Strong IT skills, with good knowledge of Microsoft Word, Outlook and Excel. Excellent attention to detail, grammar and written English. Confident numerical skills to support billing and reporting tasks. Highly organised, able to manage multiple tasks and deadlines. Strong interpersonal skills with a professional and confident manner. A proactive approach with the ability to anticipate needs and work independently as well as in a team. Desirable (but not essential) Familiarity with legal documentation and billing processes. Experience with specialist software used in professional services (e.g. case management or finance systems). Working knowledge of PowerPoint. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Junior Sales Administrator Leicester LE4 Days Shifts £25k per annum, Holiday, Pension Are you an Experienced Sales Administrator within the manufacturing industry? If yes, read on . My client is one of the world's leading manufacturers within their industry, a privately owned business. They are currently looking for a skilled Junior Sales Administrator to support their sales team. The Role - Junior Sales Administrator: - Handle incoming calls from customers and enquiries via telephone and email in a professional manner. - Manage all enquiries and quotations in the company s systems to ensure all sales data is logged accurately. - Prepare, process and issue quotations accurately and promptly, ensuring customers are informed of timelines or any potential delays. - Use initiative to contact customers to follow up orders, quotes and outstanding purchase orders. - Provide general administrative support within the branch as and when required. - Support the Internal Sales Manager in generating and following up on quotes, purchase orders and customer communications. - Ability to prioritise administrative tasks and duties related to sales to ensure timely completion. - Take on any other responsibilities delegated to you by the company to support the business needs and objectives. - Create and manage job records, making sure all documentation and purchase orders are correctly processed. Minimum Skills / Experience Required - Junior Sales Administrator - Experience in an administrative role or sales support role (ideally within a commercial or business development environment). - Strong customer service skills with a professional and confident telephone manner. - Strong attention to detail and highly organised with the ability to manage multiple priorities. - Able to work well as part of a team as well as independently. - Calm and efficient when working under pressure. - Able to commute to the LE4 area The Package - Junior Sales Administrator: - £12.71 per hour - Free onsite parking - Pension About Precision People Precision People is a leading recruitment agency that specializes in sourcing top talent for Engineering, Technical, Sales and Senior Management roles across a wide range of industries. With a focus on precision and quality, their team of expert recruiters works tirelessly to match the best candidates with the right employers, ensuring that both parties benefit from a successful partnership. Precision People has the expertise and resources to help you find the perfect role. With a deep understanding of the industry and a commitment to excellence, they have built a reputation for delivering exceptional results and exceeding their candidates' expectations. Interested? To apply for the Junior Sales Administrator position, here are your two options: "This is the job for me! When can I start?" - Call now and let s talk through your experience. Ask for Emily Bird on (phone number removed) between 8.30am - 5.30pm. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know. PPTP
Aug 25, 2026
Full time
Junior Sales Administrator Leicester LE4 Days Shifts £25k per annum, Holiday, Pension Are you an Experienced Sales Administrator within the manufacturing industry? If yes, read on . My client is one of the world's leading manufacturers within their industry, a privately owned business. They are currently looking for a skilled Junior Sales Administrator to support their sales team. The Role - Junior Sales Administrator: - Handle incoming calls from customers and enquiries via telephone and email in a professional manner. - Manage all enquiries and quotations in the company s systems to ensure all sales data is logged accurately. - Prepare, process and issue quotations accurately and promptly, ensuring customers are informed of timelines or any potential delays. - Use initiative to contact customers to follow up orders, quotes and outstanding purchase orders. - Provide general administrative support within the branch as and when required. - Support the Internal Sales Manager in generating and following up on quotes, purchase orders and customer communications. - Ability to prioritise administrative tasks and duties related to sales to ensure timely completion. - Take on any other responsibilities delegated to you by the company to support the business needs and objectives. - Create and manage job records, making sure all documentation and purchase orders are correctly processed. Minimum Skills / Experience Required - Junior Sales Administrator - Experience in an administrative role or sales support role (ideally within a commercial or business development environment). - Strong customer service skills with a professional and confident telephone manner. - Strong attention to detail and highly organised with the ability to manage multiple priorities. - Able to work well as part of a team as well as independently. - Calm and efficient when working under pressure. - Able to commute to the LE4 area The Package - Junior Sales Administrator: - £12.71 per hour - Free onsite parking - Pension About Precision People Precision People is a leading recruitment agency that specializes in sourcing top talent for Engineering, Technical, Sales and Senior Management roles across a wide range of industries. With a focus on precision and quality, their team of expert recruiters works tirelessly to match the best candidates with the right employers, ensuring that both parties benefit from a successful partnership. Precision People has the expertise and resources to help you find the perfect role. With a deep understanding of the industry and a commitment to excellence, they have built a reputation for delivering exceptional results and exceeding their candidates' expectations. Interested? To apply for the Junior Sales Administrator position, here are your two options: "This is the job for me! When can I start?" - Call now and let s talk through your experience. Ask for Emily Bird on (phone number removed) between 8.30am - 5.30pm. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know. PPTP
Come shape the future of education with us. At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes. Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member's day just that little bit better. Our school management ecosystem is now used in more than 5,000 schools across Australia and beyond. We're joined by over 300+ members of the Compass team, building the operating system for schools worldwide. About the Role & Team This is a rare one: you'll be Compass Education's very first dedicated Talent Acquisition Specialist. You'll own end-to-end recruitment from day one, working shoulder-to-shoulder with hiring managers across the business to find and win the people who'll fuel our next chapter of growth in edtech; a space where the work you do genuinely shapes better outcomes for schools, teachers and students. Reporting to the Head of People and working alongside a P&C Business Partner and a P&C Coordinator, you'll join a team that genuinely supports each other and celebrates each other's wins. You'll also have real autonomy; you won't just execute a hiring strategy, you'll help build it. From how we tell our story to candidates, to the hiring process itself, to what great candidate experience looks like as we scale. What you'll do: Own full-cycle recruitment across all business functions, from intake briefings with hiring managers through sourcing, screening, interviewing, offer and close. Act as the primary administrator of our Workable ATS: maintaining job postings, pipelines, interview scorecards, offer templates and recruitment reporting. Build proactive talent pipelines for hard-to-fill and recurring roles rather than relying solely on reactive, ad-hoc sourcing. Partner with hiring managers to define role requirements, interview panels and assessment approaches that are fair, consistent and reflective of Compass's values. Champion the candidate experience end-to-end: timely communication, well-run interviews, and a smooth handover to the P&C Coordinator for onboarding. Develop and maintain Compass's employer brand: careers page content, social presence and messaging that reflects our culture and mission in edtech. Track and report on recruitment metrics (time-to-fill, source of hire, pipeline conversion, diversity of slate) to the Head of People, and use that data to continuously improve the process. Collaborate with the P&C Business Partner on workforce planning and headcount forecasting, and with the P&C Coordinator to ensure a seamless handoff from offer through to day-one onboarding. Manage relationships with recruitment agencies and external partners where needed, and identify opportunities to reduce reliance on them over time. Stay close to market trends in tech and edtech hiring to keep Compass competitive on process, positioning and candidate experience. About You 2-4 years' experience in full-cycle recruitment, ideally including time as a sole TA function within a growing business. Hands-on experience with Workable, or a comparable ATS Confident sourcing across multiple channels (LinkedIn Recruiter, Indeed, Seek, direct outreach, referrals) and comfortable building talent pipelines from scratch. Strong stakeholder management skills; able to influence and guide hiring managers, including senior leaders, through a structured hiring process. Comfortable working autonomously as the sole TA specialist, while collaborating closely with the wider P&C team and knowing when to escape. Data-literate, able to track recruitment metrics and translate them into clear updates and recommendations for the Head of People. Experience recruiting for technology, SaaS or edtech businesses is a strong plus, but not essential. A genuine interest in Compass's mission of transforming school management technology for the education community. Why join Compass? Real ownership: shape the talent acquisition function from the ground up, not just execute an existing playbook. A tight-knit, supportive P&C team where your work is visible and valued by leadership. Hybrid working from our Melbourne office, with flexibility built in. The opportunity to help scale a business with a genuine, values-led mission in education. What's in it for you? We come together with our unique strengths to work towards a common purpose - shaping the future of education. When you join our team, you will collaborate with individuals who are passionate, driven, and open to embracing change in a fast-paced environment. A flexible working culture. Learning & Development opportunities - we want you to grow and get the most out of your role! Parental Leave Program for both primary and secondary carers. 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support. It is a really exciting time to join Compass. We are growing and need people who want to grow with us. We value individuals who are self-motivated, adaptable, and eager to contribute to the success of our company. Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees. Prior To Commencing Employment, You Require: A valid Employee Working With Children Check Verification of unrestricted work rights in Australia, e.g., citizenship, passport, or birth certificate A successful National Police Check
Aug 25, 2026
Full time
Come shape the future of education with us. At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes. Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member's day just that little bit better. Our school management ecosystem is now used in more than 5,000 schools across Australia and beyond. We're joined by over 300+ members of the Compass team, building the operating system for schools worldwide. About the Role & Team This is a rare one: you'll be Compass Education's very first dedicated Talent Acquisition Specialist. You'll own end-to-end recruitment from day one, working shoulder-to-shoulder with hiring managers across the business to find and win the people who'll fuel our next chapter of growth in edtech; a space where the work you do genuinely shapes better outcomes for schools, teachers and students. Reporting to the Head of People and working alongside a P&C Business Partner and a P&C Coordinator, you'll join a team that genuinely supports each other and celebrates each other's wins. You'll also have real autonomy; you won't just execute a hiring strategy, you'll help build it. From how we tell our story to candidates, to the hiring process itself, to what great candidate experience looks like as we scale. What you'll do: Own full-cycle recruitment across all business functions, from intake briefings with hiring managers through sourcing, screening, interviewing, offer and close. Act as the primary administrator of our Workable ATS: maintaining job postings, pipelines, interview scorecards, offer templates and recruitment reporting. Build proactive talent pipelines for hard-to-fill and recurring roles rather than relying solely on reactive, ad-hoc sourcing. Partner with hiring managers to define role requirements, interview panels and assessment approaches that are fair, consistent and reflective of Compass's values. Champion the candidate experience end-to-end: timely communication, well-run interviews, and a smooth handover to the P&C Coordinator for onboarding. Develop and maintain Compass's employer brand: careers page content, social presence and messaging that reflects our culture and mission in edtech. Track and report on recruitment metrics (time-to-fill, source of hire, pipeline conversion, diversity of slate) to the Head of People, and use that data to continuously improve the process. Collaborate with the P&C Business Partner on workforce planning and headcount forecasting, and with the P&C Coordinator to ensure a seamless handoff from offer through to day-one onboarding. Manage relationships with recruitment agencies and external partners where needed, and identify opportunities to reduce reliance on them over time. Stay close to market trends in tech and edtech hiring to keep Compass competitive on process, positioning and candidate experience. About You 2-4 years' experience in full-cycle recruitment, ideally including time as a sole TA function within a growing business. Hands-on experience with Workable, or a comparable ATS Confident sourcing across multiple channels (LinkedIn Recruiter, Indeed, Seek, direct outreach, referrals) and comfortable building talent pipelines from scratch. Strong stakeholder management skills; able to influence and guide hiring managers, including senior leaders, through a structured hiring process. Comfortable working autonomously as the sole TA specialist, while collaborating closely with the wider P&C team and knowing when to escape. Data-literate, able to track recruitment metrics and translate them into clear updates and recommendations for the Head of People. Experience recruiting for technology, SaaS or edtech businesses is a strong plus, but not essential. A genuine interest in Compass's mission of transforming school management technology for the education community. Why join Compass? Real ownership: shape the talent acquisition function from the ground up, not just execute an existing playbook. A tight-knit, supportive P&C team where your work is visible and valued by leadership. Hybrid working from our Melbourne office, with flexibility built in. The opportunity to help scale a business with a genuine, values-led mission in education. What's in it for you? We come together with our unique strengths to work towards a common purpose - shaping the future of education. When you join our team, you will collaborate with individuals who are passionate, driven, and open to embracing change in a fast-paced environment. A flexible working culture. Learning & Development opportunities - we want you to grow and get the most out of your role! Parental Leave Program for both primary and secondary carers. 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support. It is a really exciting time to join Compass. We are growing and need people who want to grow with us. We value individuals who are self-motivated, adaptable, and eager to contribute to the success of our company. Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees. Prior To Commencing Employment, You Require: A valid Employee Working With Children Check Verification of unrestricted work rights in Australia, e.g., citizenship, passport, or birth certificate A successful National Police Check
Job Role: Senior Clinic Administrator Reception Team Lead Salary: £31,000-£34,000 per annum, depending on experience Job Type: Full-Time, Permanent Hours: Monday to Friday, 8:30am-5:30pm Location: Taunton, Somerset IMPORTANT - PLEASE READ BEFORE APPLYING This is a senior reception and administration position with responsibility for supporting and leading an existing reception team. To be considered, you must have a minimum of 3 years' reception/administration experience AND previous experience supervising, leading, mentoring or providing day-to-day direction to other reception or administrative staff. We are deliberately looking for someone with proven experience who is ready to take responsibility for the smooth running of a busy reception function. This position is not suitable for applicants looking for their first reception/administration role or those without previous team leadership or supervisory experience. Healthcare or clinic experience would be advantageous but isn't essential if you have strong transferable experience from another busy, professional and customer-focused environment. You must have the permanent and unrestricted right to work in the UK. Applicants with a time-limited right to work cannot be considered for this opportunity. Perks Salary of £31,000-£34,000, depending on experience Monday to Friday working hours No regular weekend working Permanent, full-time position Genuine senior position with responsibility for supporting and leading an established reception team Work within a busy, professional multidisciplinary healthcare environment Opportunity to take ownership of reception standards, systems and day-to-day operations Work closely with the clinic's senior management team Company pension Health & wellbeing programme Friendly and professional working environment Varied role combining people leadership, patient care and clinic administration The Role Are you an experienced Receptionist or Administrator who's ready for more responsibility? Perhaps you're already a Senior Receptionist, Reception Supervisor, Team Leader, Senior Administrator or Clinic Coordinator and enjoy being the person others naturally turn to when something needs sorting. We're recruiting for an established multidisciplinary healthcare clinic in Taunton looking for an experienced Senior Clinic Administrator / Reception Team Lead to join them on a full-time, permanent basis. This is not simply a standard receptionist position. You'll remain hands-on with patients, appointments, calls and administration, but you'll also provide day-to-day leadership and support to an existing team of two receptionists. You'll help organise workloads, maintain high standards, support your colleagues with more complex situations and make sure the reception function runs smoothly, professionally and efficiently. Working closely with the clinic's senior management team, you'll be trusted to identify problems, take ownership and resolve day-to-day issues rather than simply passing everything upwards. For the right person, it's a brilliant opportunity to step into a role where you'll genuinely have an impact on how the clinic operates and, importantly, how patients experience the service from the moment they first get in touch. What You'll Be Doing Taking responsibility for the smooth day-to-day running of the clinic's reception function Providing leadership, guidance and support to two existing reception team members Organising and prioritising reception workloads Helping maintain consistently high standards of patient care, communication and administration Supporting and developing a positive, collaborative reception team Acting as a point of escalation for more complex patient enquiries or situations Identifying day-to-day operational issues and resolving them where appropriate Escalating more significant matters to senior management when required Providing a warm, professional and efficient front-of-house service Acting as a first point of contact for patients in person, by telephone and electronically Booking and managing patient appointments Responding to patient enquiries and providing accurate information about clinic services Managing emails and other patient communications promptly and professionally Maintaining accurate and confidential patient records Processing payments and handling cash accurately Monitoring and replenishing clinic and office stock Helping maintain and improve administrative systems and procedures Supporting Health & Safety procedures, including fire drills and associated record keeping Undertaking additional administrative and operational responsibilities appropriate to a senior clinic administration role About You To be considered, you'll need: A minimum of 3 years' experience within reception, administration or a busy client/patient-facing office environment Previous experience supervising, leading, mentoring or providing day-to-day direction to other reception or administrative staff Experience taking responsibility for the smooth running of a reception, front-of-house or administrative function Confidence dealing with more complex customer, client or patient enquiries The ability to resolve day-to-day problems independently and know when something needs escalating Excellent organisational skills and the ability to prioritise competing demands Strong written and verbal communication skills A warm, approachable and professional manner Strong attention to detail Confidence using IT systems, appointment diaries, email and administrative software The ability to remain calm and organised within a busy environment A genuine understanding of the importance of excellent customer or patient experience Even Better If Experience within healthcare would be particularly welcome, including private healthcare clinics, Physiotherapy or Osteopathy clinics, GP or medical practices, dental practices, hospitals or other appointment-led healthcare environments. However, healthcare experience isn't essential if you have strong transferable experience leading a busy reception or administrative team within another professional, customer-focused environment. Why This Role? This clinic places enormous importance on the patient experience. For many patients, reception is their first interaction with the clinic, and the way that first telephone call, email or face-to-face conversation is handled can shape their entire experience. That's why they're looking for someone who doesn't see reception as simply answering phones and booking appointments. They want someone who takes pride in standards, notices when something could work better, supports the people around them and enjoys being trusted with responsibility. If you're an experienced Senior Receptionist, Senior Administrator, Clinic Coordinator or Reception Team Leader looking for a role where you can remain people-facing whilst taking the next step in responsibility, we'd love to hear from you.
Aug 25, 2026
Full time
Job Role: Senior Clinic Administrator Reception Team Lead Salary: £31,000-£34,000 per annum, depending on experience Job Type: Full-Time, Permanent Hours: Monday to Friday, 8:30am-5:30pm Location: Taunton, Somerset IMPORTANT - PLEASE READ BEFORE APPLYING This is a senior reception and administration position with responsibility for supporting and leading an existing reception team. To be considered, you must have a minimum of 3 years' reception/administration experience AND previous experience supervising, leading, mentoring or providing day-to-day direction to other reception or administrative staff. We are deliberately looking for someone with proven experience who is ready to take responsibility for the smooth running of a busy reception function. This position is not suitable for applicants looking for their first reception/administration role or those without previous team leadership or supervisory experience. Healthcare or clinic experience would be advantageous but isn't essential if you have strong transferable experience from another busy, professional and customer-focused environment. You must have the permanent and unrestricted right to work in the UK. Applicants with a time-limited right to work cannot be considered for this opportunity. Perks Salary of £31,000-£34,000, depending on experience Monday to Friday working hours No regular weekend working Permanent, full-time position Genuine senior position with responsibility for supporting and leading an established reception team Work within a busy, professional multidisciplinary healthcare environment Opportunity to take ownership of reception standards, systems and day-to-day operations Work closely with the clinic's senior management team Company pension Health & wellbeing programme Friendly and professional working environment Varied role combining people leadership, patient care and clinic administration The Role Are you an experienced Receptionist or Administrator who's ready for more responsibility? Perhaps you're already a Senior Receptionist, Reception Supervisor, Team Leader, Senior Administrator or Clinic Coordinator and enjoy being the person others naturally turn to when something needs sorting. We're recruiting for an established multidisciplinary healthcare clinic in Taunton looking for an experienced Senior Clinic Administrator / Reception Team Lead to join them on a full-time, permanent basis. This is not simply a standard receptionist position. You'll remain hands-on with patients, appointments, calls and administration, but you'll also provide day-to-day leadership and support to an existing team of two receptionists. You'll help organise workloads, maintain high standards, support your colleagues with more complex situations and make sure the reception function runs smoothly, professionally and efficiently. Working closely with the clinic's senior management team, you'll be trusted to identify problems, take ownership and resolve day-to-day issues rather than simply passing everything upwards. For the right person, it's a brilliant opportunity to step into a role where you'll genuinely have an impact on how the clinic operates and, importantly, how patients experience the service from the moment they first get in touch. What You'll Be Doing Taking responsibility for the smooth day-to-day running of the clinic's reception function Providing leadership, guidance and support to two existing reception team members Organising and prioritising reception workloads Helping maintain consistently high standards of patient care, communication and administration Supporting and developing a positive, collaborative reception team Acting as a point of escalation for more complex patient enquiries or situations Identifying day-to-day operational issues and resolving them where appropriate Escalating more significant matters to senior management when required Providing a warm, professional and efficient front-of-house service Acting as a first point of contact for patients in person, by telephone and electronically Booking and managing patient appointments Responding to patient enquiries and providing accurate information about clinic services Managing emails and other patient communications promptly and professionally Maintaining accurate and confidential patient records Processing payments and handling cash accurately Monitoring and replenishing clinic and office stock Helping maintain and improve administrative systems and procedures Supporting Health & Safety procedures, including fire drills and associated record keeping Undertaking additional administrative and operational responsibilities appropriate to a senior clinic administration role About You To be considered, you'll need: A minimum of 3 years' experience within reception, administration or a busy client/patient-facing office environment Previous experience supervising, leading, mentoring or providing day-to-day direction to other reception or administrative staff Experience taking responsibility for the smooth running of a reception, front-of-house or administrative function Confidence dealing with more complex customer, client or patient enquiries The ability to resolve day-to-day problems independently and know when something needs escalating Excellent organisational skills and the ability to prioritise competing demands Strong written and verbal communication skills A warm, approachable and professional manner Strong attention to detail Confidence using IT systems, appointment diaries, email and administrative software The ability to remain calm and organised within a busy environment A genuine understanding of the importance of excellent customer or patient experience Even Better If Experience within healthcare would be particularly welcome, including private healthcare clinics, Physiotherapy or Osteopathy clinics, GP or medical practices, dental practices, hospitals or other appointment-led healthcare environments. However, healthcare experience isn't essential if you have strong transferable experience leading a busy reception or administrative team within another professional, customer-focused environment. Why This Role? This clinic places enormous importance on the patient experience. For many patients, reception is their first interaction with the clinic, and the way that first telephone call, email or face-to-face conversation is handled can shape their entire experience. That's why they're looking for someone who doesn't see reception as simply answering phones and booking appointments. They want someone who takes pride in standards, notices when something could work better, supports the people around them and enjoys being trusted with responsibility. If you're an experienced Senior Receptionist, Senior Administrator, Clinic Coordinator or Reception Team Leader looking for a role where you can remain people-facing whilst taking the next step in responsibility, we'd love to hear from you.
Office Manager Ffestiniog, North Wales 18-Month Fixed-Term Contract Monday to Friday 37 Hours per Week Are you an experienced Office Administrator, Office Manager or Site Administrator who enjoys taking ownership, improving processes and keeping a busy workplace organised? Are you confident dealing with senior managers, managing multiple priorities and using your own initiative? If yes, read on Our client is looking for a proactive Site Support Officer / Administrator to provide day-to-day administrative and organisational support within a busy operational site. This is a varied position where you'll be trusted to manage your own workload, suggest improvements and become a key point of contact across the site. The position is initially offered on an 18-month fixed-term contract, with the potential to extend depending on how the role develops. The Role of Office Manager You'll provide administrative support to the site management and wider operational team, while taking ownership of a range of office, supplier and site activities. Key responsibilities will include: Organising management meetings, taking accurate minutes and following up outstanding actions Supporting senior managers with general administration, correspondence and diary requirements Reviewing existing office processes and suggesting ways to improve efficiency Managing site contracts and suppliers, including cleaning, vending and office services Coordinating a small fleet of site vehicles, including MOTs, servicing, insurance and vehicle records Acting as a key point of contact for visitors, contractors and external organisations Coordinating site inductions for contractors and visiting personnel Managing office supplies, refreshments and meeting requirements Supporting travel and accommodation arrangements Assisting with invoice approvals, company credit card reconciliation and general finance administration Managing a small administrative budget Maintaining accurate files, records, reports and site information Working independently to resolve day-to-day issues and ensure actions are completed Minimum Skills / Experience Required Previous experience within office administration, office management, site administration, PA or a similar role Confident and proactive approach with the ability to work independently Strong organisation and time-management skills Comfortable communicating with and following up actions with senior managers Previous experience arranging meetings and taking minutes Good working knowledge of Microsoft Word and Excel Strong written and verbal communication skills Ability to manage multiple tasks and changing priorities Experience managing suppliers, contracts or budgets would be advantageous SharePoint experience would be beneficial SAP experience would be advantageous but is not essential, as training will be provided during the company's transition to the system Hours: Monday to Thursday: Approximately 8:30am - 4:30pm Friday: Approximately 8:30am - 3:30pm 37 hours per week This would suit someone who doesn't just want to complete the daily admin, but enjoys taking ownership, spotting opportunities for improvement and making things happen. Interested? To apply for this Office Manager position, here are your two options: "This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Shanice Vickers on (phone number removed) between 8.30am - 5.30pm. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - (url removed) PPDEL
Aug 25, 2026
Contractor
Office Manager Ffestiniog, North Wales 18-Month Fixed-Term Contract Monday to Friday 37 Hours per Week Are you an experienced Office Administrator, Office Manager or Site Administrator who enjoys taking ownership, improving processes and keeping a busy workplace organised? Are you confident dealing with senior managers, managing multiple priorities and using your own initiative? If yes, read on Our client is looking for a proactive Site Support Officer / Administrator to provide day-to-day administrative and organisational support within a busy operational site. This is a varied position where you'll be trusted to manage your own workload, suggest improvements and become a key point of contact across the site. The position is initially offered on an 18-month fixed-term contract, with the potential to extend depending on how the role develops. The Role of Office Manager You'll provide administrative support to the site management and wider operational team, while taking ownership of a range of office, supplier and site activities. Key responsibilities will include: Organising management meetings, taking accurate minutes and following up outstanding actions Supporting senior managers with general administration, correspondence and diary requirements Reviewing existing office processes and suggesting ways to improve efficiency Managing site contracts and suppliers, including cleaning, vending and office services Coordinating a small fleet of site vehicles, including MOTs, servicing, insurance and vehicle records Acting as a key point of contact for visitors, contractors and external organisations Coordinating site inductions for contractors and visiting personnel Managing office supplies, refreshments and meeting requirements Supporting travel and accommodation arrangements Assisting with invoice approvals, company credit card reconciliation and general finance administration Managing a small administrative budget Maintaining accurate files, records, reports and site information Working independently to resolve day-to-day issues and ensure actions are completed Minimum Skills / Experience Required Previous experience within office administration, office management, site administration, PA or a similar role Confident and proactive approach with the ability to work independently Strong organisation and time-management skills Comfortable communicating with and following up actions with senior managers Previous experience arranging meetings and taking minutes Good working knowledge of Microsoft Word and Excel Strong written and verbal communication skills Ability to manage multiple tasks and changing priorities Experience managing suppliers, contracts or budgets would be advantageous SharePoint experience would be beneficial SAP experience would be advantageous but is not essential, as training will be provided during the company's transition to the system Hours: Monday to Thursday: Approximately 8:30am - 4:30pm Friday: Approximately 8:30am - 3:30pm 37 hours per week This would suit someone who doesn't just want to complete the daily admin, but enjoys taking ownership, spotting opportunities for improvement and making things happen. Interested? To apply for this Office Manager position, here are your two options: "This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Shanice Vickers on (phone number removed) between 8.30am - 5.30pm. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - (url removed) PPDEL
Our client seeks a Senior AEOI Support Professional to join their team. You will be a key player in shaping international tax reporting and compliance. This is more than just reporting, you'll drive automation, influence global processes, and act as a trusted advisor on complex AEOI (Automatic Exchange of Information) matters across multiple jurisdictions. If you bring experience inAEOI, FATCA, CRS, and financial services compliance, and you're excited by the idea of combining technical expertise with innovation and process improvement, this could be your next career move. This role can be based in the Isle of Man, Guernsey or Jersey Key Responsibilities: Ensure that AEOI policies and procedures are implemented in accordance with local and international regulations. Assist with data validation, quality assurance, and reconciliation checks to ensure accurate reporting. Assist with preparing reports, certifications, and other documentation required for AEOI compliance. Assist with the annual AEOI reporting process for FATCA and CRS, ensuring timely and accurate submissions to tax authorities. Maintain a thorough understanding of global AEOI regulations and their application to fiduciary services. Be a subject matter expert for AEOI-related queries across the group, providing guidance on complex reporting obligations. Assist with liaison between internal teams (e.g., Compliance, Legal, and Tax) and external stakeholders (e.g., clients, auditors, and tax authorities). Collaborate with client-facing teams to ensure accurate client data collection and reporting. Respond to ad-hoc inquiries from business units about AEOI regulations and reporting. Work with local business units to help drive data quality. Support with developing and delivering training materials and sessions to educate internal stakeholders on AEOI obligations and best practices. Stay updated on evolving AEOI regulations and support continuous learning within the reporting team. Help identify and mitigate risks associated with AEOI reporting, including data inaccuracies, non-compliance, and reporting failures. Help establish and maintain robust internal controls for the AEOI reporting process. Regularly review and help update reporting procedures to adapt to regulatory changes. Key Skills and Experience: Bachelor's degree in Finance, Accounting, Tax, Law, or a related field; advanced degree or professional certification. Proven track record in the fiduciary services industry. 3+ years of experience in AEOI reporting, FATCA/CRS compliance, or tax-related roles within financial services or fiduciary services. Experience in technology-driven reporting processes. Familiarity with global tax regulations, particularly in fiduciary contexts. Project and change management experience is a plus. Knowledge of AEOI, FATCA, CRS, and other global tax reporting frameworks. Experience with tax reporting software and automation tools (e.g., XML Schema, reporting platforms). Experience in data analytics, manipulation, and validation using Excel or similar tools. Knowledge of regulatory reporting systems and standards. Fluent in English with strong written and verbal communication skills. Strong relationship building skills. Our client seeks a New Business Senior Administrator to join their team. Role
Aug 25, 2026
Full time
Our client seeks a Senior AEOI Support Professional to join their team. You will be a key player in shaping international tax reporting and compliance. This is more than just reporting, you'll drive automation, influence global processes, and act as a trusted advisor on complex AEOI (Automatic Exchange of Information) matters across multiple jurisdictions. If you bring experience inAEOI, FATCA, CRS, and financial services compliance, and you're excited by the idea of combining technical expertise with innovation and process improvement, this could be your next career move. This role can be based in the Isle of Man, Guernsey or Jersey Key Responsibilities: Ensure that AEOI policies and procedures are implemented in accordance with local and international regulations. Assist with data validation, quality assurance, and reconciliation checks to ensure accurate reporting. Assist with preparing reports, certifications, and other documentation required for AEOI compliance. Assist with the annual AEOI reporting process for FATCA and CRS, ensuring timely and accurate submissions to tax authorities. Maintain a thorough understanding of global AEOI regulations and their application to fiduciary services. Be a subject matter expert for AEOI-related queries across the group, providing guidance on complex reporting obligations. Assist with liaison between internal teams (e.g., Compliance, Legal, and Tax) and external stakeholders (e.g., clients, auditors, and tax authorities). Collaborate with client-facing teams to ensure accurate client data collection and reporting. Respond to ad-hoc inquiries from business units about AEOI regulations and reporting. Work with local business units to help drive data quality. Support with developing and delivering training materials and sessions to educate internal stakeholders on AEOI obligations and best practices. Stay updated on evolving AEOI regulations and support continuous learning within the reporting team. Help identify and mitigate risks associated with AEOI reporting, including data inaccuracies, non-compliance, and reporting failures. Help establish and maintain robust internal controls for the AEOI reporting process. Regularly review and help update reporting procedures to adapt to regulatory changes. Key Skills and Experience: Bachelor's degree in Finance, Accounting, Tax, Law, or a related field; advanced degree or professional certification. Proven track record in the fiduciary services industry. 3+ years of experience in AEOI reporting, FATCA/CRS compliance, or tax-related roles within financial services or fiduciary services. Experience in technology-driven reporting processes. Familiarity with global tax regulations, particularly in fiduciary contexts. Project and change management experience is a plus. Knowledge of AEOI, FATCA, CRS, and other global tax reporting frameworks. Experience with tax reporting software and automation tools (e.g., XML Schema, reporting platforms). Experience in data analytics, manipulation, and validation using Excel or similar tools. Knowledge of regulatory reporting systems and standards. Fluent in English with strong written and verbal communication skills. Strong relationship building skills. Our client seeks a New Business Senior Administrator to join their team. Role
Senior Manager, Alternative Investment Operations - 18-Month Fixed Term Contract Location: London, GB, E14 5HQ Brand: HSBC Area of Interest: Asset and Wealth Management Role Workstyle: Hybrid Worker Date: 17 Aug 2026 If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. HSBC Alternatives is the alternative investment arm of HSBC Asset Management, investing globally across Private Credit, Private Markets, Hedge Funds, Real Estate, Infrastructure, and Venture Capital. With USD 85.3bn AUM and 300 colleagues across 10 offices, we're building scalable, well-controlled operating models that support growth. We're looking for an experienced operations leader to join our Direct Alternatives Investment Operations team, focusing on Private Credit products (funds and mandates) on a secondment basis. Reporting to the Head of Direct Alternatives Investment Operations, you'll provide hands on oversight across the investment lifecycle, partner closely with front office and control functions, and help drive process, data, and system improvements-while maintaining strong risk discipline in a controlled function environment. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Lead day to day oversight of end to end investment operations for Private Credit strategies (e.g., Direct Lending, Infrastructure Debt, Venture Debt, Revolving Credit, Trade Finance) across funds and mandates. Oversee transaction and trade services, including execution support, settlement, review/administration of legal documentation, and monitoring of investment restrictions with a risk centric approach. Support new product launches and subsequent closings, contributing to operating model design, operational set up, and calculations such as equalisation. Provide valuation and performance oversight, including NAV review, support for hard to value assets, waterfalls/carry, income reconciliations, and calculations. Manage liquidity and treasury activities including cashflow forecasting, calls/distributions analysis, facilities (credit/overdraft), hedging and FX operations. Own stakeholder and vendor oversight, contribute to investor/portfolio reporting, and drive continuous improvement, change delivery, and control effectiveness. To be successful in this role you should meet the following requirements: Strong experience in investment operations within alternatives is essential, with demonstrable focus on Private Credit and loan style instruments being desirable. Proven capability overseeing complex operational deliverables: documentation, restrictions monitoring, NAV/valuation governance, and portfolio/investor reporting in a controlled environment. Solid understanding of private asset valuation concepts, performance mechanics (e.g., waterfalls/carry), and reconciliations; comfort working with hard to value assets. Experience supporting product launches/structuring and building operating models, including service provider oversight and operational infrastructure set up. Track record of effective risk and control execution (operational risk framework, compliance considerations, regulatory/tax change implementation), with confidence escalating and resolving issues. Strong stakeholder management skills across investment teams, Product, Legal, Compliance, Risk & Control, IT, and external administrators/managers; able to coach and develop junior/offshore colleagues. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via .
Aug 25, 2026
Full time
Senior Manager, Alternative Investment Operations - 18-Month Fixed Term Contract Location: London, GB, E14 5HQ Brand: HSBC Area of Interest: Asset and Wealth Management Role Workstyle: Hybrid Worker Date: 17 Aug 2026 If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. HSBC Alternatives is the alternative investment arm of HSBC Asset Management, investing globally across Private Credit, Private Markets, Hedge Funds, Real Estate, Infrastructure, and Venture Capital. With USD 85.3bn AUM and 300 colleagues across 10 offices, we're building scalable, well-controlled operating models that support growth. We're looking for an experienced operations leader to join our Direct Alternatives Investment Operations team, focusing on Private Credit products (funds and mandates) on a secondment basis. Reporting to the Head of Direct Alternatives Investment Operations, you'll provide hands on oversight across the investment lifecycle, partner closely with front office and control functions, and help drive process, data, and system improvements-while maintaining strong risk discipline in a controlled function environment. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Lead day to day oversight of end to end investment operations for Private Credit strategies (e.g., Direct Lending, Infrastructure Debt, Venture Debt, Revolving Credit, Trade Finance) across funds and mandates. Oversee transaction and trade services, including execution support, settlement, review/administration of legal documentation, and monitoring of investment restrictions with a risk centric approach. Support new product launches and subsequent closings, contributing to operating model design, operational set up, and calculations such as equalisation. Provide valuation and performance oversight, including NAV review, support for hard to value assets, waterfalls/carry, income reconciliations, and calculations. Manage liquidity and treasury activities including cashflow forecasting, calls/distributions analysis, facilities (credit/overdraft), hedging and FX operations. Own stakeholder and vendor oversight, contribute to investor/portfolio reporting, and drive continuous improvement, change delivery, and control effectiveness. To be successful in this role you should meet the following requirements: Strong experience in investment operations within alternatives is essential, with demonstrable focus on Private Credit and loan style instruments being desirable. Proven capability overseeing complex operational deliverables: documentation, restrictions monitoring, NAV/valuation governance, and portfolio/investor reporting in a controlled environment. Solid understanding of private asset valuation concepts, performance mechanics (e.g., waterfalls/carry), and reconciliations; comfort working with hard to value assets. Experience supporting product launches/structuring and building operating models, including service provider oversight and operational infrastructure set up. Track record of effective risk and control execution (operational risk framework, compliance considerations, regulatory/tax change implementation), with confidence escalating and resolving issues. Strong stakeholder management skills across investment teams, Product, Legal, Compliance, Risk & Control, IT, and external administrators/managers; able to coach and develop junior/offshore colleagues. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via .
The Company Honeycomb is delighted to be working with a well-established, person-centred organisation providing a supportive and nurturing environment for children and adults with learning disabilities. We are currently recruiting for an Administrative Assistant to join the team, providing essential administrative and reception support to the Social Care department and wider corporate services. PLEASE NOTE: the hours for this role are Monday to Friday 2pm - 6pm (20 hours per week) The Role The successful candidate will provide efficient, accurate and confidential administrative support to the Social Care department, while also providing reception cover and assisting with wider administrative requirements. This is a varied role that would suit an organised and professional administrator who is confident handling sensitive information and communicating with a range of people. Key responsibilities will include: Providing general administrative support to Registered Managers, Deputies and Residential Group Leaders. Processing and recording incident reports in line with regulatory and service requirements. Preparing and maintaining incident summaries and reports. Maintaining accurate, secure and confidential service user records. Carrying out general typing, filing and document management. Attending meetings, taking accurate notes and minutes, and preparing reports where required. Supporting Social Care Managers with day-to-day correspondence with staff, regulatory bodies and other stakeholders. Providing information and documentation requested by relevant regulatory and statutory bodies. Providing reception cover as required. Answering incoming telephone calls, handling enquiries, operating the switchboard and taking accurate messages. Welcoming visitors and staff in a friendly and professional manner. Providing hospitality and general reception support when required. Maintaining accurate filing and record retrieval systems. Producing reports and information from existing databases. Supporting the wider Senior Management Team with administrative tasks. Undertaking other administrative duties as required to support the effective operation of the organisation. The Person Essential Criteria Applicants must have: 5 GCSEs or equivalent, including a minimum Grade C in English Language and Maths. At least 6 months' experience working within an office environment where the NVQ Level 3 qualification is held, or a minimum of 2 years' relevant experience in a similar administrative role where the GCSE route is used. Previous strong minute taking expeience is a must for this role. Excellent working knowledge of Microsoft Office, particularly Word, Excel and Outlook. Excellent communication skills, both written and verbal. Demonstrable experience producing clear, concise and accurate meeting records, including key decisions and agreed actions. Strong organisational and administrative skills. The ability to prioritise workload and manage competing deadlines. The ability to work effectively as part of a team. A high level of discretion and an understanding of the importance of confidentiality. The ability to work under pressure while maintaining accuracy and attention to detail. A flexible approach to supporting the wider objectives of the organisation. Willingness to undertake mandatory training and participate in ongoing personal development. Package & Benefits Salary of £26,227 per annum pro rata, based on the full-time hours for the post. Permanent position. Part-time hours: 20 hours per week, Monday to Friday, 2pm-6pm. Starting annual leave of 20 days pro rata, plus statutory holidays. Organisation pension scheme. Free on-site parking. Optional enrolment in a health and well being scheme. Training and learning opportunities to support ongoing professional development. Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.
Aug 24, 2026
Full time
The Company Honeycomb is delighted to be working with a well-established, person-centred organisation providing a supportive and nurturing environment for children and adults with learning disabilities. We are currently recruiting for an Administrative Assistant to join the team, providing essential administrative and reception support to the Social Care department and wider corporate services. PLEASE NOTE: the hours for this role are Monday to Friday 2pm - 6pm (20 hours per week) The Role The successful candidate will provide efficient, accurate and confidential administrative support to the Social Care department, while also providing reception cover and assisting with wider administrative requirements. This is a varied role that would suit an organised and professional administrator who is confident handling sensitive information and communicating with a range of people. Key responsibilities will include: Providing general administrative support to Registered Managers, Deputies and Residential Group Leaders. Processing and recording incident reports in line with regulatory and service requirements. Preparing and maintaining incident summaries and reports. Maintaining accurate, secure and confidential service user records. Carrying out general typing, filing and document management. Attending meetings, taking accurate notes and minutes, and preparing reports where required. Supporting Social Care Managers with day-to-day correspondence with staff, regulatory bodies and other stakeholders. Providing information and documentation requested by relevant regulatory and statutory bodies. Providing reception cover as required. Answering incoming telephone calls, handling enquiries, operating the switchboard and taking accurate messages. Welcoming visitors and staff in a friendly and professional manner. Providing hospitality and general reception support when required. Maintaining accurate filing and record retrieval systems. Producing reports and information from existing databases. Supporting the wider Senior Management Team with administrative tasks. Undertaking other administrative duties as required to support the effective operation of the organisation. The Person Essential Criteria Applicants must have: 5 GCSEs or equivalent, including a minimum Grade C in English Language and Maths. At least 6 months' experience working within an office environment where the NVQ Level 3 qualification is held, or a minimum of 2 years' relevant experience in a similar administrative role where the GCSE route is used. Previous strong minute taking expeience is a must for this role. Excellent working knowledge of Microsoft Office, particularly Word, Excel and Outlook. Excellent communication skills, both written and verbal. Demonstrable experience producing clear, concise and accurate meeting records, including key decisions and agreed actions. Strong organisational and administrative skills. The ability to prioritise workload and manage competing deadlines. The ability to work effectively as part of a team. A high level of discretion and an understanding of the importance of confidentiality. The ability to work under pressure while maintaining accuracy and attention to detail. A flexible approach to supporting the wider objectives of the organisation. Willingness to undertake mandatory training and participate in ongoing personal development. Package & Benefits Salary of £26,227 per annum pro rata, based on the full-time hours for the post. Permanent position. Part-time hours: 20 hours per week, Monday to Friday, 2pm-6pm. Starting annual leave of 20 days pro rata, plus statutory holidays. Organisation pension scheme. Free on-site parking. Optional enrolment in a health and well being scheme. Training and learning opportunities to support ongoing professional development. Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.
Senior Payroll Administrator - Part Time Your New Company A well-established and growing Northern Ireland business operating within a specialist services sector is seeking an experienced Senior Payroll Administrator to join its finance team. Based at its headquarters in the Crumlin area, this organisation has built a strong reputation within its industry and offers a supportive working environment, excellent benefits, and opportunities for ongoing professional development. Your New Role As Senior Payroll Administrator, you will take ownership of end-to-end payroll processing across both weekly and monthly payrolls, ensuring employees are paid accurately and on time while maintaining compliance with all relevant legislation and HMRC requirements.Key duties will include: Processing weekly and monthly payrolls, including new starters, leavers, SSP, SMP, SPP, and pension auto-enrolment. Managing payroll and time & attendance queries within strict payroll deadlines. Creating and processing BACS payment files and ensuring all approvals are completed within required timescales. Submitting payroll returns, pension contributions, and statutory payments accurately and on time. Completing year-end payroll processes, including P11D reporting. Maintaining up-to-date payroll records and ensuring compliance with current payroll legislation. Acting as the primary point of contact for employee payroll queries. Performing payroll reconciliations and supporting the finance team with payroll reporting and analysis. Collaborating closely with HR regarding employee-related payroll matters. Supporting continuous improvement initiatives and payroll system enhancements. Processing PAYE, National Insurance, pension-related activities, and associated payroll administration. What You'll Need to Succeed To be considered for this position, you will have: A minimum of two years' experience within a high-volume, computerised payroll environment. Experience processing both weekly and monthly payrolls from start to finish. Strong knowledge of UK payroll legislation, statutory payments, and HMRC requirements. Excellent IT skills, including payroll systems and Microsoft Excel. Previous experience with Sage payroll software would be advantageous. Exceptional attention to detail and strong numerical accuracy. Excellent organisational and time-management skills with the ability to meet strict deadlines. Strong communication skills and the confidence to liaise with colleagues across multiple departments. A proactive, solution-focused approach and the ability to work independently. Previous experience using NTD software would be beneficial but is not essential. What You'll Get in Return In return, you will receive: Competitive salary and benefits package. Healthcare Cash Plan. Ongoing training, learning, and technical development support. 29 days annual leave. Monthly wellbeing initiatives and company events. Discounted local gym membership. Employee Assistance Programme (EAP). Death in service benefit. Free on-site parking. The opportunity to join a successful organisation in a key payroll position with long-term career prospects. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Hays for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 24, 2026
Full time
Senior Payroll Administrator - Part Time Your New Company A well-established and growing Northern Ireland business operating within a specialist services sector is seeking an experienced Senior Payroll Administrator to join its finance team. Based at its headquarters in the Crumlin area, this organisation has built a strong reputation within its industry and offers a supportive working environment, excellent benefits, and opportunities for ongoing professional development. Your New Role As Senior Payroll Administrator, you will take ownership of end-to-end payroll processing across both weekly and monthly payrolls, ensuring employees are paid accurately and on time while maintaining compliance with all relevant legislation and HMRC requirements.Key duties will include: Processing weekly and monthly payrolls, including new starters, leavers, SSP, SMP, SPP, and pension auto-enrolment. Managing payroll and time & attendance queries within strict payroll deadlines. Creating and processing BACS payment files and ensuring all approvals are completed within required timescales. Submitting payroll returns, pension contributions, and statutory payments accurately and on time. Completing year-end payroll processes, including P11D reporting. Maintaining up-to-date payroll records and ensuring compliance with current payroll legislation. Acting as the primary point of contact for employee payroll queries. Performing payroll reconciliations and supporting the finance team with payroll reporting and analysis. Collaborating closely with HR regarding employee-related payroll matters. Supporting continuous improvement initiatives and payroll system enhancements. Processing PAYE, National Insurance, pension-related activities, and associated payroll administration. What You'll Need to Succeed To be considered for this position, you will have: A minimum of two years' experience within a high-volume, computerised payroll environment. Experience processing both weekly and monthly payrolls from start to finish. Strong knowledge of UK payroll legislation, statutory payments, and HMRC requirements. Excellent IT skills, including payroll systems and Microsoft Excel. Previous experience with Sage payroll software would be advantageous. Exceptional attention to detail and strong numerical accuracy. Excellent organisational and time-management skills with the ability to meet strict deadlines. Strong communication skills and the confidence to liaise with colleagues across multiple departments. A proactive, solution-focused approach and the ability to work independently. Previous experience using NTD software would be beneficial but is not essential. What You'll Get in Return In return, you will receive: Competitive salary and benefits package. Healthcare Cash Plan. Ongoing training, learning, and technical development support. 29 days annual leave. Monthly wellbeing initiatives and company events. Discounted local gym membership. Employee Assistance Programme (EAP). Death in service benefit. Free on-site parking. The opportunity to join a successful organisation in a key payroll position with long-term career prospects. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Hays for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
About the company the company is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value the company's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, the company has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Insurance practice are looking for experienced Senior Managers to join the team with specialisms across Life & Pensions. Our Insurance practice works with the leading Insurers, Asset Managers and Distributors across strategic advisory projects right through to business and technical change delivery. We are at the cutting edge of the industry and the wider ecosystem, helping our clients improve their profitability, navigate regulatory change and implement new technology solutions. What you will be doing Lead complex transformation programmes for Life & Pensions clients, from mobilisation through to delivery Deliver large-scale business and technology change across core Life & Pensions domains including policy administration, propositions, distribution, servicing and operations. Provide senior day-to-day leadership, leading programme teams and client stakeholders to deliver outcomes at pace and with quality. Shape and oversee technology-enabled transformation, including target operating model design, process redesign, platform implementation and business change. Build strong, trusted relationships with client sponsors and senior stakeholders, acting as a go-to advisor on delivery and transformation challenges. Support the growth of our Life & Pensions practice through business development, proposition development and account growth. Identify opportunities with existing and new clients, helping turn market demand into tangible consulting opportunities. Lead, coach and develop teams, creating an inclusive and high-performing environment. Contribute to thought leadership, internal capability building and the continued expansion of our Life & Pensions offering. Your skills and experience You will have strong experience working in the Life & Pensions market, with a good understanding of sector dynamics, product structures (e.g. annuities, pensions, protection), value chains and key transformation priorities. You will have delivered large transformation programmes in a consulting, insurer, pension provider or major outsourcing environment. You will have experience delivering across Life & Pensions organisations including pension providers, third-party administrators and outsourcing partners. You will have experience leading technology-enabled change, including delivery of policy administration platforms, digital servicing solutions or regulatory-driven programmes. You will have experience leading technology transformation and migration programmes, including platform modernisation, legacy policy administration system replacement and large-scale data migrations. You will have experience delivering transformation in key growth areas such as bulk annuities (BPA), pension risk transfer, pension dashboards, SIPP/platform modernisation or administration consolidation. You will have a track record of leading teams and managing senior stakeholders across complex delivery environments. You will have experience turning strategy into practical delivery and be comfortable operating across both business and technology agendas. You will have experience supporting sales, account growth and practice development, including shaping proposals and contributing to win activity. You will bring strong leadership, communication and problem-solving skills, with the credibility to influence at senior levels. You will be someone who enjoys building teams, developing people and helping grow a successful practice. Experience of core Life & Pensions platforms (e.g. policy administration systems) is desirable. What a career at the company will give you Putting People First. the company is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the the company Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. the company Privacy Notices For UK & EU Your personal data will be retained by the company for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by the company for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact For Australia & Singapore Your personal data will be retained by the company for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore's Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion or. For more information, please contact us at
Aug 24, 2026
Full time
About the company the company is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value the company's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, the company has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Insurance practice are looking for experienced Senior Managers to join the team with specialisms across Life & Pensions. Our Insurance practice works with the leading Insurers, Asset Managers and Distributors across strategic advisory projects right through to business and technical change delivery. We are at the cutting edge of the industry and the wider ecosystem, helping our clients improve their profitability, navigate regulatory change and implement new technology solutions. What you will be doing Lead complex transformation programmes for Life & Pensions clients, from mobilisation through to delivery Deliver large-scale business and technology change across core Life & Pensions domains including policy administration, propositions, distribution, servicing and operations. Provide senior day-to-day leadership, leading programme teams and client stakeholders to deliver outcomes at pace and with quality. Shape and oversee technology-enabled transformation, including target operating model design, process redesign, platform implementation and business change. Build strong, trusted relationships with client sponsors and senior stakeholders, acting as a go-to advisor on delivery and transformation challenges. Support the growth of our Life & Pensions practice through business development, proposition development and account growth. Identify opportunities with existing and new clients, helping turn market demand into tangible consulting opportunities. Lead, coach and develop teams, creating an inclusive and high-performing environment. Contribute to thought leadership, internal capability building and the continued expansion of our Life & Pensions offering. Your skills and experience You will have strong experience working in the Life & Pensions market, with a good understanding of sector dynamics, product structures (e.g. annuities, pensions, protection), value chains and key transformation priorities. You will have delivered large transformation programmes in a consulting, insurer, pension provider or major outsourcing environment. You will have experience delivering across Life & Pensions organisations including pension providers, third-party administrators and outsourcing partners. You will have experience leading technology-enabled change, including delivery of policy administration platforms, digital servicing solutions or regulatory-driven programmes. You will have experience leading technology transformation and migration programmes, including platform modernisation, legacy policy administration system replacement and large-scale data migrations. You will have experience delivering transformation in key growth areas such as bulk annuities (BPA), pension risk transfer, pension dashboards, SIPP/platform modernisation or administration consolidation. You will have a track record of leading teams and managing senior stakeholders across complex delivery environments. You will have experience turning strategy into practical delivery and be comfortable operating across both business and technology agendas. You will have experience supporting sales, account growth and practice development, including shaping proposals and contributing to win activity. You will bring strong leadership, communication and problem-solving skills, with the credibility to influence at senior levels. You will be someone who enjoys building teams, developing people and helping grow a successful practice. Experience of core Life & Pensions platforms (e.g. policy administration systems) is desirable. What a career at the company will give you Putting People First. the company is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the the company Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. the company Privacy Notices For UK & EU Your personal data will be retained by the company for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by the company for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact For Australia & Singapore Your personal data will be retained by the company for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore's Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion or. For more information, please contact us at
Job Title: Engagement Support Manager Location: London / Hybrid working following successful completion of probationary period Salary : 38,000, 40,000 DOE Job Type: Full Time, Permanent Assistive Solutions supports disabled students in higher education by providing specialist equipment, training and practical assistance. We are a social enterprise and a Disability Confident Employer. Role Purpose The Engagement Support Manager is responsible for delivering a clear, efficient and supportive customer journey from initial contact through to order completion and delivery. The role leads the Engagement Support team, ensures consistently high service standards and helps remove barriers for students and customers. Key Responsibilities Customer and Order Support Oversee customer orders from receipt through to completion, including payments, priority requests and delivery updates. Ensure telephone and email enquiries are handled promptly, professionally and with appropriate support for each customer. Monitor response times, service quality and customer outcomes against agreed performance expectations. Resolve complex enquiries and service issues, ensuring customers receive accurate and complete information. Team Management Distribute work effectively, taking account of team capacity, experience and service demand. Maintain appropriate operational cover during absences, peak periods and unexpected resource shortages. Manage performance, conduct and attendance fairly and consistently. Provide regular feedback, identify training needs and support individual development. Ensure new team members receive an effective induction and suitable training. Manage leave requests while maintaining adequate service coverage. Build an inclusive, accountable and high-performing team culture. Performance and Reporting Set clear team and individual objectives and ensure employees understand the standards expected of them. Monitor performance data, identify trends and take timely action where improvement is needed. Ensure reporting is accurate, current and available for management review. Present performance information clearly, including relevant risks, causes and recommended actions. Use service data and customer feedback to inform team planning, coaching and improvement activity. Stakeholder Engagement Work collaboratively with colleagues across teams. Ensure order changes, delivery issues and service updates are communicated quickly and accurately. Build constructive working relationships and take shared ownership of issues involving more than one team. Communicate organisational priorities and relevant changes clearly to the team. Represent Assistive Solutions professionally when working with students, institutions, clients and partners. Complaints and Service Issues Identify, record and resolve complaints, service exceptions and recurring customer issues. Escalate serious or unresolved matters through the appropriate management channels. Work with relevant colleagues to identify causes and prevent issues from recurring. Use recurring themes to improve training, communication and working practices. Continuous Improvement Identify practical opportunities to improve the customer journey, team processes and service delivery. Propose improvements with a clear rationale and support their implementation. Help develop and maintain clear, accurate and effective working practices. Lead the team positively through operational or organisational change. Share knowledge and improvement ideas that may benefit the wider organisation. Person Specification Essential Knowledge and Experience Experience managing a customer-facing team, including day-to-day operations, performance and development. Strong understanding of customer service best practices in a busy, performance-focused environment. Essential Skills and Capabilities Ability to balance competing priorities and maintain service standards under pressure. Clear and confident communication skills, including giving feedback and escalating concerns appropriately. Strong organisational skills and attention to detail. Ability to interpret performance information and act on what it shows. Confidence working collaboratively with colleagues and senior stakeholders. Essential Behaviours Takes initiative and challenges ineffective ways of working constructively. Accepts responsibility, follows work through to completion and raises problems early. Works collaboratively and takes shared ownership of outcomes. Maintains high standards of customer care, accuracy and professionalism. Works independently within agreed responsibilities and priorities. Advantageous Familiarity with assistive technology, disability support, higher education or educational services. Experience using customer relationship or order management systems. Experience analysing service data and improving response times, resolution rates or customer satisfaction. Understanding of order fulfilment or stock management in a product and service environment. Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of Customer Service Manager, Customer Support Manager, Disability Support Coordinator, Student Support Manager, Higher Education Administrator, Customer Operations Manager, Logistics Coordinator, Client Services Manager, DSA Administrator, Assistive Technology Manager may also be considered for this role.
Aug 24, 2026
Full time
Job Title: Engagement Support Manager Location: London / Hybrid working following successful completion of probationary period Salary : 38,000, 40,000 DOE Job Type: Full Time, Permanent Assistive Solutions supports disabled students in higher education by providing specialist equipment, training and practical assistance. We are a social enterprise and a Disability Confident Employer. Role Purpose The Engagement Support Manager is responsible for delivering a clear, efficient and supportive customer journey from initial contact through to order completion and delivery. The role leads the Engagement Support team, ensures consistently high service standards and helps remove barriers for students and customers. Key Responsibilities Customer and Order Support Oversee customer orders from receipt through to completion, including payments, priority requests and delivery updates. Ensure telephone and email enquiries are handled promptly, professionally and with appropriate support for each customer. Monitor response times, service quality and customer outcomes against agreed performance expectations. Resolve complex enquiries and service issues, ensuring customers receive accurate and complete information. Team Management Distribute work effectively, taking account of team capacity, experience and service demand. Maintain appropriate operational cover during absences, peak periods and unexpected resource shortages. Manage performance, conduct and attendance fairly and consistently. Provide regular feedback, identify training needs and support individual development. Ensure new team members receive an effective induction and suitable training. Manage leave requests while maintaining adequate service coverage. Build an inclusive, accountable and high-performing team culture. Performance and Reporting Set clear team and individual objectives and ensure employees understand the standards expected of them. Monitor performance data, identify trends and take timely action where improvement is needed. Ensure reporting is accurate, current and available for management review. Present performance information clearly, including relevant risks, causes and recommended actions. Use service data and customer feedback to inform team planning, coaching and improvement activity. Stakeholder Engagement Work collaboratively with colleagues across teams. Ensure order changes, delivery issues and service updates are communicated quickly and accurately. Build constructive working relationships and take shared ownership of issues involving more than one team. Communicate organisational priorities and relevant changes clearly to the team. Represent Assistive Solutions professionally when working with students, institutions, clients and partners. Complaints and Service Issues Identify, record and resolve complaints, service exceptions and recurring customer issues. Escalate serious or unresolved matters through the appropriate management channels. Work with relevant colleagues to identify causes and prevent issues from recurring. Use recurring themes to improve training, communication and working practices. Continuous Improvement Identify practical opportunities to improve the customer journey, team processes and service delivery. Propose improvements with a clear rationale and support their implementation. Help develop and maintain clear, accurate and effective working practices. Lead the team positively through operational or organisational change. Share knowledge and improvement ideas that may benefit the wider organisation. Person Specification Essential Knowledge and Experience Experience managing a customer-facing team, including day-to-day operations, performance and development. Strong understanding of customer service best practices in a busy, performance-focused environment. Essential Skills and Capabilities Ability to balance competing priorities and maintain service standards under pressure. Clear and confident communication skills, including giving feedback and escalating concerns appropriately. Strong organisational skills and attention to detail. Ability to interpret performance information and act on what it shows. Confidence working collaboratively with colleagues and senior stakeholders. Essential Behaviours Takes initiative and challenges ineffective ways of working constructively. Accepts responsibility, follows work through to completion and raises problems early. Works collaboratively and takes shared ownership of outcomes. Maintains high standards of customer care, accuracy and professionalism. Works independently within agreed responsibilities and priorities. Advantageous Familiarity with assistive technology, disability support, higher education or educational services. Experience using customer relationship or order management systems. Experience analysing service data and improving response times, resolution rates or customer satisfaction. Understanding of order fulfilment or stock management in a product and service environment. Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of Customer Service Manager, Customer Support Manager, Disability Support Coordinator, Student Support Manager, Higher Education Administrator, Customer Operations Manager, Logistics Coordinator, Client Services Manager, DSA Administrator, Assistive Technology Manager may also be considered for this role.
Compliance Contract Manager (AGW - Asbestos, Gas & Water) Location: Portsmouth Hours: 37 hours per week, Monday to Friday Working Pattern: Flexible working hours scheme About the Role An exciting opportunity has arisen for a Compliance Contract Manager (AGW) to join the Compliance Team based in Prtsmouth. In this role, you will be responsible for managing contracts relating to the production of risk assessments and the delivery of associated compliance actions across the Council's housing and property portfolio. Your primary areas of responsibility will include: Asbestos Management Surveys Gas Inspections, Testing and Servicing Water Risk Assessments Key Responsibilities Manage contracts relating to asbestos, gas and water compliance activities. Chair and lead monthly contract performance meetings across all three disciplines. Monitor contractor performance against agreed KPIs and service standards. Ensure meeting minutes, actions and performance records are maintained and followed through. Work closely with the Compliance Administrator to support contract administration. Assist in the specification, tendering and procurement of compliance contracts. Attend operational and strategic meetings as required. Liaise with a wide range of stakeholders including residents, leaseholders, councillors, building users and internal departments. Verify contractor invoices and ensure charges are in line with contractual agreements. Support and deputise for the Compliance Manager where required. Contribute to the effective delivery of wider compliance objectives and service improvements. About You To be successful in this role, you will have: Experience working within one or more compliance disciplines, including asbestos, gas or water safety. Proven experience managing contractors and driving performance improvements. A strong understanding of compliance requirements and the importance of timely delivery. Experience producing and presenting compliance performance reports. Knowledge of legislation and regulations relating to asbestos, gas and water compliance. Experience of budget management, cost control and assessing value for money. Strong commercial awareness and experience verifying contractor payments and invoices. Excellent IT skills, including Microsoft Word, Excel and data management systems. Experience using compliance management systems, or the ability to quickly learn new systems. Strong organisational skills with the ability to manage and maintain large volumes of compliance data. Excellent communication and stakeholder management skills, both written and verbal. Experience leading meetings, delivering presentations and preparing professional reports. The ability to build positive relationships with customers, contractors and internal stakeholders while managing expectations effectively. Confidence to communicate with a variety of audiences, including senior managers, councillors, residents and external partners. If you are interested in this role, then please get in contact.
Aug 24, 2026
Contractor
Compliance Contract Manager (AGW - Asbestos, Gas & Water) Location: Portsmouth Hours: 37 hours per week, Monday to Friday Working Pattern: Flexible working hours scheme About the Role An exciting opportunity has arisen for a Compliance Contract Manager (AGW) to join the Compliance Team based in Prtsmouth. In this role, you will be responsible for managing contracts relating to the production of risk assessments and the delivery of associated compliance actions across the Council's housing and property portfolio. Your primary areas of responsibility will include: Asbestos Management Surveys Gas Inspections, Testing and Servicing Water Risk Assessments Key Responsibilities Manage contracts relating to asbestos, gas and water compliance activities. Chair and lead monthly contract performance meetings across all three disciplines. Monitor contractor performance against agreed KPIs and service standards. Ensure meeting minutes, actions and performance records are maintained and followed through. Work closely with the Compliance Administrator to support contract administration. Assist in the specification, tendering and procurement of compliance contracts. Attend operational and strategic meetings as required. Liaise with a wide range of stakeholders including residents, leaseholders, councillors, building users and internal departments. Verify contractor invoices and ensure charges are in line with contractual agreements. Support and deputise for the Compliance Manager where required. Contribute to the effective delivery of wider compliance objectives and service improvements. About You To be successful in this role, you will have: Experience working within one or more compliance disciplines, including asbestos, gas or water safety. Proven experience managing contractors and driving performance improvements. A strong understanding of compliance requirements and the importance of timely delivery. Experience producing and presenting compliance performance reports. Knowledge of legislation and regulations relating to asbestos, gas and water compliance. Experience of budget management, cost control and assessing value for money. Strong commercial awareness and experience verifying contractor payments and invoices. Excellent IT skills, including Microsoft Word, Excel and data management systems. Experience using compliance management systems, or the ability to quickly learn new systems. Strong organisational skills with the ability to manage and maintain large volumes of compliance data. Excellent communication and stakeholder management skills, both written and verbal. Experience leading meetings, delivering presentations and preparing professional reports. The ability to build positive relationships with customers, contractors and internal stakeholders while managing expectations effectively. Confidence to communicate with a variety of audiences, including senior managers, councillors, residents and external partners. If you are interested in this role, then please get in contact.
Business Support Administrator - Manchester (M1) Company and Role Overview V7 Recruitment is a Manchester-based recruitment agency specialising in Engineering and Technical industries across the UK and Europe. We have grown quickly by challenging how recruitment has traditionally been done, and we need someone equally driven to help keep that growth moving. This is not a background administrative role where every day looks the same. As a Team Administrator, you will sit at the centre of a fast-moving recruitment business, coordinating international travel, managing assignment documentation, resolving candidate queries and ensuring the details behind every placement are handled properly. You will work closely with our Senior Leadership Team, consultants, candidates and internal departments, often becoming the person people rely on when something needs organising, answering or fixing. The role would suit someone who enjoys responsibility, communicates confidently and takes pride in staying one step ahead. Key Responsibilities Travel and Accommodation Coordination: Organise flights, accommodation and travel arrangements for candidates working across the UK and Europe, responding quickly when plans change. Assignment Administration: Coordinate assignment schedules and documentation, ensuring candidates and internal teams have the correct information at the right time. Contract Support: Assist with contracts and act as a point of contact for contract-related questions. Payroll and Expense Queries: Support candidates with payroll and expense queries, working with the relevant internal teams to resolve issues accurately and efficiently. Tracking and Reporting: Maintain expense trackers, assignment records and administrative systems, ensuring information remains accurate and up to date. Candidate Support: Support candidates before and throughout their assignments, providing a reliable point of contact when they need guidance. Inbound Call Handling: Handle incoming calls with confidence and professionalism, resolving queries where possible or directing them to the right person. Senior Leadership Support: Provide responsive administrative support to the Senior Leadership Team and help ensure the wider business continues to run smoothly. What We Are Looking For We are looking for someone who does more than wait for the next task. You will be proactive, organised and comfortable taking ownership in an environment where priorities can move quickly. You will also have: Previous experience in an administrative, operations or business support role. Experience maintaining trackers, records and administrative systems. A confident and professional telephone manner. Strong organisational skills and close attention to detail. Clear written and verbal communication skills. The ability to prioritise competing tasks without losing sight of the detail. Confidence dealing with candidates and responding to contract, payroll and expense queries. Proficiency in Microsoft Office and other administrative software. A practical, collaborative approach and the confidence to solve problems independently. Experience within recruitment or another fast-paced, service-led business would be beneficial, but attitude, organisation and ownership are just as important. Why Join V7? You will be joining an ambitious business where good ideas are listened to, responsibility is encouraged and people are trusted to make an impact. This is an opportunity to take ownership of a varied role, work closely with senior leaders and become a key part of how V7 operates as the business continues to grow. Working Conditions This position is based in our Manchester office. Working hours are 08:30-17:30 Monday to Thursday and 08:30-16:00 on Friday, with the option to work from home on Wednesday. How to Apply Ready to take ownership of a role where your work genuinely keeps the business moving? Please submit your CV to (url removed). V7 Recruitment is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role. Please note that by applying for this position you are giving consent for V7 Recruitment to process and store your personal data in line with our Privacy Policy. We may contact you about this and other suitable opportunities. You can request your data to be removed at any time by contacting us.
Aug 24, 2026
Full time
Business Support Administrator - Manchester (M1) Company and Role Overview V7 Recruitment is a Manchester-based recruitment agency specialising in Engineering and Technical industries across the UK and Europe. We have grown quickly by challenging how recruitment has traditionally been done, and we need someone equally driven to help keep that growth moving. This is not a background administrative role where every day looks the same. As a Team Administrator, you will sit at the centre of a fast-moving recruitment business, coordinating international travel, managing assignment documentation, resolving candidate queries and ensuring the details behind every placement are handled properly. You will work closely with our Senior Leadership Team, consultants, candidates and internal departments, often becoming the person people rely on when something needs organising, answering or fixing. The role would suit someone who enjoys responsibility, communicates confidently and takes pride in staying one step ahead. Key Responsibilities Travel and Accommodation Coordination: Organise flights, accommodation and travel arrangements for candidates working across the UK and Europe, responding quickly when plans change. Assignment Administration: Coordinate assignment schedules and documentation, ensuring candidates and internal teams have the correct information at the right time. Contract Support: Assist with contracts and act as a point of contact for contract-related questions. Payroll and Expense Queries: Support candidates with payroll and expense queries, working with the relevant internal teams to resolve issues accurately and efficiently. Tracking and Reporting: Maintain expense trackers, assignment records and administrative systems, ensuring information remains accurate and up to date. Candidate Support: Support candidates before and throughout their assignments, providing a reliable point of contact when they need guidance. Inbound Call Handling: Handle incoming calls with confidence and professionalism, resolving queries where possible or directing them to the right person. Senior Leadership Support: Provide responsive administrative support to the Senior Leadership Team and help ensure the wider business continues to run smoothly. What We Are Looking For We are looking for someone who does more than wait for the next task. You will be proactive, organised and comfortable taking ownership in an environment where priorities can move quickly. You will also have: Previous experience in an administrative, operations or business support role. Experience maintaining trackers, records and administrative systems. A confident and professional telephone manner. Strong organisational skills and close attention to detail. Clear written and verbal communication skills. The ability to prioritise competing tasks without losing sight of the detail. Confidence dealing with candidates and responding to contract, payroll and expense queries. Proficiency in Microsoft Office and other administrative software. A practical, collaborative approach and the confidence to solve problems independently. Experience within recruitment or another fast-paced, service-led business would be beneficial, but attitude, organisation and ownership are just as important. Why Join V7? You will be joining an ambitious business where good ideas are listened to, responsibility is encouraged and people are trusted to make an impact. This is an opportunity to take ownership of a varied role, work closely with senior leaders and become a key part of how V7 operates as the business continues to grow. Working Conditions This position is based in our Manchester office. Working hours are 08:30-17:30 Monday to Thursday and 08:30-16:00 on Friday, with the option to work from home on Wednesday. How to Apply Ready to take ownership of a role where your work genuinely keeps the business moving? Please submit your CV to (url removed). V7 Recruitment is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role. Please note that by applying for this position you are giving consent for V7 Recruitment to process and store your personal data in line with our Privacy Policy. We may contact you about this and other suitable opportunities. You can request your data to be removed at any time by contacting us.
Office Operations & Customer Care Coordinator Hemel Hempstead 35,000 - 40,000 Hybrid Working Available Free Parking Are you an organised, proactive professional who enjoys variety in your role? Our client, a privately-owned residential property business is recruiting an Office Operations & Customer Care Coordinator . This is a unique opportunity that combines office management responsibilities with customer aftercare support for residential sales and lettings customers. Working fairly autonomously you'll play a key role in keeping the office running smoothly while acting as a main point of contact for customer enquiries and aftercare matters. Key Responsibilities Office Operations Coordinating day-to-day office activities Managing office supplies and facilities Supporting senior management with administrative tasks Maintaining documentation, records and company systems Assisting with basic HR administration and recruitment activities Managing business subscriptions, licences and insurance renewals Supporting website and social media updates where required Customer Care & Aftercare Acting as the first point of contact for residential sales and lettings customers Managing customer correspondence and aftercare enquiries Coordinating issues through to resolution Maintaining accurate records and tracking customer requests Delivering a professional and positive customer experience at all times About You Previous experience in an Office Manager, Office Coordinator, Property Administrator, PA or similar Property industry experience would be a significant advantage, particularly within residential sales or lettings Excellent written and verbal communication skills Strong organisational skills with the ability to prioritise competing demands Comfortable working independently and using your own initiative Confident handling customer enquiries and problem-solving Proficient in Microsoft Office and general business systems What's on Offer? Salary 35,000 - 40,000 depending on experience Hybrid working available Free onsite parking Friendly, supportive team environment Autonomous role with genuine responsibility and variety Opportunity to join a growing and successful property-related business This position is expected to become available in September and applications are being invited now. If you're looking for a varied role where you can make a real impact and enjoy both operational responsibility and customer interaction, we'd love to hear from you. Please note, this location is not practical for those travelling by train to work. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 24, 2026
Full time
Office Operations & Customer Care Coordinator Hemel Hempstead 35,000 - 40,000 Hybrid Working Available Free Parking Are you an organised, proactive professional who enjoys variety in your role? Our client, a privately-owned residential property business is recruiting an Office Operations & Customer Care Coordinator . This is a unique opportunity that combines office management responsibilities with customer aftercare support for residential sales and lettings customers. Working fairly autonomously you'll play a key role in keeping the office running smoothly while acting as a main point of contact for customer enquiries and aftercare matters. Key Responsibilities Office Operations Coordinating day-to-day office activities Managing office supplies and facilities Supporting senior management with administrative tasks Maintaining documentation, records and company systems Assisting with basic HR administration and recruitment activities Managing business subscriptions, licences and insurance renewals Supporting website and social media updates where required Customer Care & Aftercare Acting as the first point of contact for residential sales and lettings customers Managing customer correspondence and aftercare enquiries Coordinating issues through to resolution Maintaining accurate records and tracking customer requests Delivering a professional and positive customer experience at all times About You Previous experience in an Office Manager, Office Coordinator, Property Administrator, PA or similar Property industry experience would be a significant advantage, particularly within residential sales or lettings Excellent written and verbal communication skills Strong organisational skills with the ability to prioritise competing demands Comfortable working independently and using your own initiative Confident handling customer enquiries and problem-solving Proficient in Microsoft Office and general business systems What's on Offer? Salary 35,000 - 40,000 depending on experience Hybrid working available Free onsite parking Friendly, supportive team environment Autonomous role with genuine responsibility and variety Opportunity to join a growing and successful property-related business This position is expected to become available in September and applications are being invited now. If you're looking for a varied role where you can make a real impact and enjoy both operational responsibility and customer interaction, we'd love to hear from you. Please note, this location is not practical for those travelling by train to work. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
