23 jobs found

SAP Data & Analytics Lead (Onsite) at N Consulting Ltd Overview We are seeking a highly experienced SAP Data & Analytics Lead with 10-12+ years of expertise in SAP data solutions, particularly SAP Datasphere and SAP Analytics Cloud (SAC). The ideal candidate will have strong functional and technical experience in Finance data modeling and analytics, along with hands-on development skills. A proven ability to lead design, implementation, and end-to-end delivery of SAP Data & Analytics solutions is essential. Responsibilities Lead the design, architecture, and implementation of enterprise-level data models and analytics solutions using SAP Datasphere and SAC. Build, optimize, and maintain data pipelines, ODS models, and data integration(In/out) in Datasphere for various Finance and cross-functional domains. Collaborate closely with Finance stakeholders to understand requirements and translate them into scalable, efficient data models and analytical reports. Provide hands-on development in Datasphere, data fabric, and SAC, including advanced calculations, KPIs, and dashboarding. Establish best practices for data governance, lineage, and security within Datasphere and SAC environments. Integrate data from SAP S/4HANA, ECC, SuccessFactors, third-party sources, and cloud systems into Datasphere. And should have experience in transformation projects like ECC to S4HANA and actively worked with functional on data warehousing reporting impacts. Manage and mentor a small team of developers while remaining actively engaged in technical solutioning and development. Ensure alignment of data models and reports with business KPIs, regulatory requirements, and financial planning processes. Perform performance tuning of large datasets, ensuring efficient queries and faster reporting outputs. Work with cross-functional teams (Finance, IT, Data Governance, Architecture) to ensure end-to-end lifecycle delivery of data and analytics solutions. Required Skills & Experience 10-12+ years of IT experience with core expertise in SAP Data & Analytics. Strong hands-on experience in: SAP Datasphere (data modeling, semantic modeling, integration, transformations). Data integration technologies and cloud data solutions. Functional understanding and proven experience with Finance data modeling & analytics. Experience integrating with SAP S/4HANA and non-SAP data sources. Should have hands on experience on modeling for FI(GL,AP,AR,AA, and CO) processes. Strong grasp of data governance, lineage, performance optimization, and data security concepts. Proven ability to design and implement end-to-end analytics solutions from requirements gathering to production rollout. Excellent communication and stakeholder management skills. SAP Certification(s) in SAC and Datasphere/Data Fabric preferred. Preferred Qualifications Experience working in onsite client environments with stakeholder collaboration. Strong problem solving mindset, analytical skills, and ability to work in a fast paced environment.

LocationLondon, England, United Kingdom# SAP Data & Analytics Lead at N Consulting LtdLocationLondon, England, United KingdomSalary£80 - £90 /yearJob TypeFull-timeDate PostedApril 1st, 2026Apply Now Role: SAP Data & Analytics Lead Experience: 12years Location: London Work mode: Hybrid Responsibilities: Lead the design, architecture, and implementation of enterprise-level data models and analytics solutions using SAP Datasphere and SAC. Build, optimize, and maintain data pipelines, ODS models, and data integration(In/out) in Datasphere for various Finance and cross-functional domains. Collaborate closely with Finance stakeholders to understand requirements and translate them into scalable, efficient data models and analytical reports. Provide hands-on development in Datasphere, data fabric, and SAC, including advanced calculations, KPIs, and dashboarding. Establish best practices for data governance, lineage, and security within Datasphere and SAC environments. Integrate data from SAP S/4HANA, ECC, SuccessFactors, third-party sources, and cloud systems into Datasphere. And should have experience in transformation projects like ECC to S4HANA and actively worked with functional on data warehousing reporting impacts. Manage and mentor a small team of developers while remaining actively engaged in technical solutioning and development. Ensure alignment of data models and reports with business KPIs, regulatory requirements, and financial planning processes. Perform performance tuning of large datasets, ensuring efficient queries and faster reporting outputs. Work with cross-functional teams (Finance, IT, Data Governance, Architecture) to ensure end-to-end lifecycle delivery of data and analytics solutions. Required Skills & Experience 10-12+ years of IT experience with core expertise in SAP Data & Analytics. Strong hands-on experience in: SAP Datasphere (data modeling, semantic modeling, integration, transformations). SAP Analytics Cloud (story building, planning, predictive features, dashboarding). Data integration technologies and cloud data solutions. Functional understanding and proven experience with Finance data modeling & analytics. Experience integrating with SAP S/4HANA and non-SAP data sources. Should have hands on experience on modeling for FI(GL,AP,AR,AA, and CO) processes. Strong grasp of data governance, lineage, performance optimization, and data security concepts. Proven ability to design and implement end-to-end analytics solutions from requirements gathering to production rollout. Excellent communication and stakeholder management skills. SAP Certification(s) in SAC and Datasphere/Data Fabric preferred. Preferred Qualifications Experience working in onsite client environments with stakeholder collaboration. Strong problem-solving mindset, analytical skills, and ability to work in a fast-paced environment.

Job Description Role: Separation Management Office Lead Level: Senior Manager Location: London (with travel as required) Role Overview We are seeking a highly experienced Separation Management Office (SMO) Lead to join our newly established Transformation Office within the Strategy & Consulting division. This individual sits at the intersection of M&A and Enterprise Transformation, driving successful separations across some of the largest global transactions. The SMO Lead will possess a deep understanding of the full M&A lifecycle and will engage directly with C-suite and Board-level stakeholders on both buy-side and sell-side mandates. They will bring hands on experience across diligence, separation planning, TSA drafting and negotiation, Day 1 and Day 100 readiness, and full SMO delivery leadership. Platform experience in SAP, Oracle and/or Workday is desirable. Key Responsibilities 1. Separation Management Office Leadership Lead the SMO on large-scale transactions, providing end-to-end programme governance across all separation workstreams Own integrated planning, critical path management, and interdependency tracking across Technology, Data, Finance, HR, Legal, and Commercial workstreams Define and manage programme tooling and establish reporting cadences for senior stakeholders Own the RAID log, escalation protocols, and risk management framework throughout the separation lifecycle Lead Value Management and Definition activities, including benefits realisation tracking and value leakage prevention 2. Deal Lead (Small to Mid-Size Transactions) Carry end-to-end accountability for the successful separation of a divesting entity, from signing through to TSA exit Act as the primary client relationship owner, maintaining senior-level trust across both RemainCo and NewCo leadership 3. Day 1 & Day 100 Readiness Lead cutover planning, go/no-go governance, and Day 1 readiness tracking across all workstreams Define and execute the post-close stabilisation plan through to steady-state operations Manage hyper care period governance and issue resolution to ensure continuity of business operations 4. Separation Strategy & Budget Work with senior leaders on both buy and sell side to develop and cost separation approach options, including assessment of technical architecture alternatives Identify and quantify stranded costs for RemainCo; develop and track the stranded cost elimination plan Support the development of auditable carve out P&Ls and standalone cost models for diligence and separation budgeting purposes 5. Separation Planning Develop the integrated separation plan across all aspects of the deal, with particular specialism in: Technology: application landscape separation, infrastructure decommission, network and identity management Data: data boundary definition, data migration planning and execution, data cleansing and quality Business Readiness: operational cutover, change management, and employee communications 6. TSA Drafting & Negotiation Lead the development of Technology and Data Transition Service Agreements (TSAs) Provide knowledgeable advice on negotiation approach, cost modelling, and exit planning for TSA workstreams Manage TSA governance post-close, tracking delivery obligations and exit milestones 7. Practice Development & Business Development Contribute to the development of the M&A practice through creation of offerings, playbooks, tools, and accelerators Support origination and proposal development, including responding to RFPs and shaping new opportunities Build and maintain senior client relationships, acting as a trusted advisor beyond the immediate transaction Mentor and develop junior team members, contributing to a high-performance separation delivery community 8. Diligence (Preferred) Lead commercial and/or technical diligence to support clients in the assessment of a target asset Provide rapid assessment of separation complexity, TSA requirements, and standalone cost estimates to inform deal valuation Stakeholder Landscape The SMO Lead will operate across a complex stakeholder ecosystem, engaging regularly with: C-suite and Board: CDIO, CFO, CEO, on both RemainCo and NewCo sides PE Sponsors: reporting into deal teams, supporting sponsor-level decision-making Third-Party Vendors & System Integrators: managing delivery obligations during separation Functional Workstream Leads: Technology, Finance, HR, Legal, Procurement, Commercial Qualification Experience & Skills Essential Significant experience leading separation programmes as an SMO or IMO Lead on large-scale M&A transactions Demonstrable experience across the full deal lifecycle: diligence, separation planning, TSA management, Day 1 readiness, and post-close stabilisation Deep expertise in technology and data separation, including network, application, and identity workstreams Track record of managing stranded costs, carve out financials, and standalone cost modelling Strong executive presence with the ability to advise and influence C-suite stakeholders Experience on both buy-side and sell-side mandates across corporate and PE-backed transactions Highly Desirable Platform experience in one or more of: SAP S/4HANA, SAP ECC, Oracle ERP, Workday Experience across deal types including spin-offs, JV dissolutions, partial divestments, and IPO carve-out readiness Exposure to cyber and network separation Experience working with PE sponsors (e.g. Blackstone, KKR, HG Capital) or investment banks in a deal advisory capacity Experience leading NewCo establishment activities, including legal entity design and contract novation Deal Types & Contexts Candidates should ideally bring experience across one or more of the following transaction structures: Corporate divestitures and carve-outs Private equity-backed separations and portfolio company transformation Spin-offs and demergers Joint venture dissolutions Partial divestments and asset sales Dual-track processes (IPO / trade sale) IPO carve-out readiness About the Practice Accenture's M&A & Transformation practice advises the world's leading organisations on their most complex and high-stakes transactions. Our Transformation Office brings together deep M&A expertise with enterprise transformation capabilities - combining technology, data, finance, people, and operating model knowledge to deliver separations and integrations that create lasting value. We work with global corporates, sovereign wealth funds, and leading private equity sponsors across every major industry sector. Our team operates at the forefront of AI-enabled transformation, bringing next-generation tools and accelerators to bear on the most complex separation challenges. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .

LocationLeeds, England, United Kingdom# Solution Architect-SAP Commissions at N Consulting LtdLocationLeeds, England, United KingdomSalary£600 - £625 /dayJob TypeContractDate PostedApril 1st, 2026Apply NowWork mode: Hybrid, 2 days WFO Contract duration: 12 months Location: The candidates must be based close to one of the following Infosys offices (London, Derby, Edinburgh, Nottingham, Leeds, Birmingham) - JOB DETAILS Role Title: Solution Architect Minimum years of experience: 8 years Job description You are a Solution Architect and have solid experience in the following areas of SAP Commissions: • Take ownership of RFP activities - scope identification, effort estimation, solution, and its elegant articulation. Work individually or in teams to effectively write Infosys solution, present it in Orals and defend it during Due Diligence. • Lead requirement gathering workshops. Work with business and IT teams to elicit and elaborate requirements to group and collate them further in required documents. • Create POC, demos, explore new product features and pass knowledge to junior team members. • Design Compensation plans as per business requirements, create compensation plan calculators in excel to explain and calculate payments. • Configure plans & rules in Commissions consuming the various application capabilities to best use. • Test the developments - individually and in an integrated environment. • Assist business users in User Acceptance Testing • Create training documents for Compensation Admins • Promote solution to higher application environments and perform cutover activities. • Must be able to quickly resolve post go live issues in terms of data fix and solution corrections/adaptations. • Lead team of consultants located at various locations in performing above activities. • Technical Risk management during project lifecycle Must Have: Academic Qualifications: Graduation Experience/Skill Sets: SAP Commissions - Overall 10+ years of IT experience in technical role - 8 + SAP SuccessFactors Incentive Management (SAP Commissions) - At least 2 end to end implementation experience in SAP Commissions with S4 HANA as backend database. - Rich experience in handling AMS activities of ticket resolutions and enhancements - Configure compensation plans utilizing credits, measurements, incentive and deposit rules in various use cases. - Load reference, comp plan and transactions data on Commissions UI or from drop box - Expertise in comp elements like classifiers, lookup tables, rate tables, formulae etc. - Execute pipelines and analyse results. Identify gaps in payments, find root cause, fix issues to correct payments - Data integration setup on Commissions and associated SPM Home environment. Very well versed with concept of data stage and data load process. - Know and understand Commission DB tables. Experience in writing advanced SQL queries, stagehooks - Various ways of Payment extract process - Plan Communicator, dispute and dashboard setup - Very well versed with concepts like proration, draws, clawbacks, leaves, periodic cathups, holds etc Good to Have: - SAP advanced workflows - create payment approval process, payment dispute resolution process - SAP Territory and Quota - geography rules, territory programs, territory hierarchy, rules for account alignment, quota setup and distribution process. - Landing Pad and Smart Data integrators using HANA as backend - Handle crystal reports BO groupings and other basic setup activities (not design reports) - Certification in SAP Commissions

CRH is a global leader in building materials solutions, and Tarmac is a leading sustainable building materials and construction solutions business in the UK. This role offers an exciting opportunity to drive transformational change through artificial intelligence and automation technologies. About the role Tarmac is seeking a visionary Senior Manager -AI & Automation to lead the strategy, delivery, and governance of Artificial Intelligence, Generative AI, and RPA across our UK operations. This is a senior, high impact role driving measurable value, operational excellence, and industry leadership as we transform how we work through intelligent technologies. Main responsibilities In this role you'll: Shape and Deliver the AI Strategy Identify, prioritise, and deliver AI opportunities across plant optimisation, predictive maintenance, computer vision, logistics, forecasting, sustainability, and quality. Lead end to end delivery of AI solutions-from idea and prototyping to production and business as usual service. Define value metrics and ensure every initiative delivers measurable ROI. Maximise enterprise platforms such as Microsoft Copilot, Multiply by CRH, SAP Joule, and Salesforce Einstein. Track emerging AI technologies and position Tarmac as an industry leader. Build Enterprise AI & Automation Capability Develop and operate AI delivery frameworks: LLMOps, model evaluation, monitoring, RAG, and integration architecture. Create AI reference architectures, quality standards, and assurance processes including red teaming and model drift detection. Oversee secure OT/IT integration to unlock value from plant, quarry, and IoT data. Strengthen Data, Governance & Responsible AI Own the AI readiness roadmap including data governance, MDM, security, and enterprise knowledge architecture. Lead AI FinOps: cost controls, usage telemetry, optimisation, and ROI analysis. Implement governance aligned to CRH standards, NIST, Cyber Essentials, SOx, ISO/IEC 42001 and data protection requirements. Ensure safe, transparent, explainable AI with robust controls for agentic systems. Scale Capability & Adoption Build a blended delivery model of internal experts and specialist partners. Develop workforce plans for AI product managers, engineers, knowledge engineers, risk specialists, and UX roles. Lead change, adoption, training, and enablement-including role based training and AI champions. Manage RPA strategy and delivery, ensuring alignment with AI governance and value measurement. Work closely with CRH Group and international partners to leverage global capability. Partner across IT, Cyber, Compliance, Data and business functions to deliver integrated, secure solutions. Build strong relationships with suppliers, innovation networks, and academia. To be successful in this role you'll need: A proven ability to deliver business value from AI or advanced analytics with measurable ROI. Experience leading AI solutions from concept to production and BAU. A developed understanding of AI platforms, LLMOps/GenAIOps, governance, cyber security, and regulatory requirements (NIST, Cyber Essentials, SOx). To be skilled in data governance, enterprise AI platforms, and scaling innovation into operational services. A demonstrated ability to lead blended teams and manage strategic partners. Excellent communication, stakeholder management, and change leadership abilities. Track record of staying current with emerging technologies. Experience with RPA (UiPath), industrial/processing environments, OT data, predictive maintenance, or computer vision. A familiarity with large multi site organisations. A knowledge of RAG, agentic AI, enterprise AI tools, and ISO/IEC 42001. Qualifications A degree in Computer Science, Data Science, Engineering, Business or equivalent experience. Relevant certifications (AI/ML, data, project management, cyber security) are beneficial. We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Working Parents Training and development opportunities

At SWARCO, we shape the future of transport. As part of the global SWARCO Group, we develop cutting edge technologies for intelligent, sustainable, and efficient mobility ecosystems worldwide. From advanced traffic management to cloud based mobility platforms, our work reduces congestion, enhances safety, and minimises environmental impact. Join our collaborative team, innovating for smarter, greener cities globally. What you will do We have a vacancy for a Software Architect working in a hybrid capacity with regular access to our Basingstoke office. This is a senior technical leadership role focused on the architecture and evolution of MyCity, our cloud based mobility platform built on modern microservices architecture. While the role is primarily architectural, a strong background in C# development is essential to effectively guide engineering teams and ensure robust, scalable solutions. You will define architectural standards, shape technical strategy, and work closely with development teams to deliver high performance, resilient distributed systems. This role requires significant experience in designing enterprise scale cloud native applications and the ability to influence technical direction across multiple teams. Key responsibilities include: Defining architecture for cloud based microservices solutions within the MyCity platform Creating architectural designs guiding development from concept to deployment Ensuring performance, scalability, and reliability of distributed systems Developing and maintaining architectural roadmaps and technical blueprints Providing technical leadership and guidance to development teams Translating business requirements into scalable architectural solutions Collaborating with international development teams on core architecture initiatives Driving best practices across software design, integration, and deployment Supporting resolution of complex technical challenges On a day to day basis, you will: Work closely with engineers to review solution designs Provide architectural oversight for new features and services Define software standards and governance processes Assess technical feasibility of new initiatives Mentor developers and technical leads Contribute to continuous improvement of development practices Support integration of cloud services with live infrastructure systems What we are looking for Minimum 5 years' experience in a Software Architect or senior technical leadership role Strong background in C# development (minimum 2+ years) with .NET 5+ Extensive experience designing cloud native and microservices architectures Proven experience working with distributed systems at scale Experience defining architecture principles, standards, and best practices Strong understanding of modern development and deployment practices Experience with specification tools such as AsyncAPI, OpenAPI, and JSON Schema Familiarity with containerised environments and cloud platforms Experience with technologies such as MongoDB, PostgreSQL, Redis, and RabbitMQ Strong analytical, problem solving, and strategic thinking skillsExcellent communication and stakeholder collaboration skills Bachelor's Degree in Computer Science or equivalent experience This role is suited to an experienced technical professional capable of operating at a senior level, influencing architecture decisions, and guiding engineering teams in a modern cloud based environment. What we offer As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development, and you will also receive: 25 days holiday plus bank holidays Generous employer pension contributions Hybrid working environment Employee Assistance Programme Employee discounts portal Life assurance Training and development opportunities Interested? Please apply by clicking on the link below and share your details. Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed. We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. We are an equal opportunities employer.

Software Architect About SWARCO At SWARCO, we shape the future of transport. As part of the global SWARCO Group, we develop cutting-edge technologies for intelligent, sustainable, and efficient mobility ecosystems worldwide. From advanced traffic management to cloud-based mobility platforms, our work reduces congestion, enhances safety, and minimises environmental impact. Join our collaborative team, innovating for smarter, greener cities globally. What you will do We have a vacancy for a Software Architect working in a hybrid capacity with regular access to our Basingstoke office. This is a senior technical leadership role focused on the architecture and evolution of MyCity, our cloud-based mobility platform built on modern microservices architecture. While the role is primarily architectural, a strong background in C# development is essential to effectively guide engineering teams and ensure robust, scalable solutions. You will define architectural standards, shape technical strategy, and work closely with development teams to deliver high-performance, resilient distributed systems. This role requires significant experience in designing enterprise-scale cloud-native applications and the ability to influence technical direction across multiple teams. Key responsibilities include: Defining architecture for cloud-based microservices solutions within the MyCity platform Creating architectural designs guiding development from concept to deployment Ensuring performance, scalability, and reliability of distributed systems Developing and maintaining architectural roadmaps and technical blueprints Providing technical leadership and guidance to development teams Translating business requirements into scalable architectural solutions Collaborating with international development teams on core architecture initiatives Driving best practices across software design, integration, and deployment Supporting resolution of complex technical challenges On a day-to-day basis, you will: Work closely with engineers to review solution designs Provide architectural oversight for new features and services Define software standards and governance processes Assess technical feasibility of new initiatives Mentor developers and technical leads Contribute to continuous improvement of development practices Support integration of cloud services with live infrastructure systems Profile What we are looking for Minimum 5 years' experience in a Software Architect or senior technical leadership role Strong background in C# development (minimum 2+ years) with .NET 5+ Extensive experience designing cloud-native and microservices architectures Proven experience working with distributed systems at scale Experience defining architecture principles, standards, and best practices Strong understanding of modern development and deployment practices Experience with specification tools such as AsyncAPI, OpenAPI, and JSON Schema Familiarity with containerised environments and cloud platforms Experience with technologies such as MongoDB, PostgreSQL, Redis, and RabbitMQ Strong analytical, problem-solving, and strategic thinking skills Excellent communication and stakeholder collaboration skills Bachelor's Degree in Computer Science or equivalent experience This role is suited to an experienced technical professional capable of operating at a senior level, influencing architecture decisions, and guiding engineering teams in a modern cloud-based environment. What we offer As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development, and you will also receive: 25 days holiday plus bank holidays Generous employer pension contributions Hybrid working environment Employee Assistance Programme Employee discounts portal Life assurance Training and development opportunities Interested? Please apply by clicking on the link below and share your details. Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed. We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. We are an equal opportunities employer. Become a part of SWARCO. We look forward to receiving your comprehensive application via the online tool. SWARCO UK & Ireland LTD Hazelwood House Lime Tree Way Chineham Business Park Basingstoke Hampshire RG24 8WZ (0) Information on processing of your personal data is available here .

Vacancy job title: Contact Centre Domain Specialist Start Date: ASAP End Date/Duration: 6 months initially - 3 months rolling Location: London (hybrid) Job description We're looking for a Contact Centre domain specialist to work alongside a Business Lead to build a strategy pack that tells the narrative of what a future Contact Centre should look like for our retail client, focusing on capability shifts, business outcomes, and selected technology strategy considerations. Objectives Create a clear, compelling future-state narrative for a Contact Centre, aligned to measurable business outcomes. Define the capability changes required (people, process, data, operating model, tooling) to realise that future state. Produce an executive-ready strategy pack suitable for senior forums and decision-making (e.g., Strategy/Architecture governance). Key responsibilities Partner with the Business Lead to shape the storyline, problem statement, and "North Star" target state for Contact Centre. Assess current Contact Centre capabilities vs. future needs; identify capability gaps and shifts required to deliver outcomes. Facilitate workshops/interviews with stakeholders to gather input and validate direction (business, operations, digital, data, technology). Define business outcomes and success measures (e.g., customer experience, cost-to-serve, agent productivity, quality, resilience). Provide "just enough" technology strategy considerations to make the future state actionable (e.g., platform patterns, data/AI opportunities, integration/knowledge, vendor considerations) without turning this into a solution design. Produce structured content that is consistent with existing strategy packs (context, scope, outcomes, dependencies, risks, next steps). Deliverables Future Contact Centre narrative (where we are, why change, what "good" looks like, how we get there). Capability model / capability shifts (current vs. target, gaps, priorities). Outcome framework with indicative metrics and measurement approach. Strategic options & recommendations (2-3 options with trade-offs, plus recommended path). Roadmap (high-level) with sequencing, dependencies, and key decisions required. Risks, issues, assumptions, dependencies and proposed mitigations. Executive-ready strategy pack (PowerPoint) and supporting notes (Word) if needed. Required experience Deep expertise in Contact Centre operations and transformation (e.g., omni-channel service, workforce management, quality, knowledge, case management, customer journeys). Proven track record producing strategy packs / target state narratives for senior stakeholders. Strong capability-based thinking: linking capability shifts business outcomes. Comfortable working in ambiguous, fast-moving environments and shaping structure from scratch. Desired skills / knowledge Business architecture (capability mapping, value streams, operating model design). Working knowledge of Contact Centre technology landscape (e.g., CCaaS (Contact Centre as a Service), CRM (Customer Relationship Management), knowledge management, analytics, automation, AI-assisted service) to inform strategy considerations. Stakeholder management and facilitation (workshops, interviews, synthesis). Strong writing and storyboarding skills (executive narrative, crisp slides). Bringing industry wide experience and trends for Contact Centres. Ways of working / reporting Contractor will work day-to-day with a nominated Business Lead, collaborating with relevant product/technology stakeholders as needed. Output-oriented engagement: emphasis on producing an agreed strategy pack and decision-ready narrative. What we'll assess Evidence of Contact Centre strategy delivery (examples of packs, artefacts, or programmes shaped). Ability to link capability changes to measurable outcomes. Structured thinking: scope, dependencies, risks, sequencing. Executive communication and storytelling quality.

Bracknell, UK (Hybrid - 2 days per week in office) ABOUT BASIS TECHNOLOGIES Basis Technologies enables every SAP-run business to manage change intelligently, no matter how complex their technology landscape. Our Intelligent Change Management (ICM) solutions harness the collective intelligence of the SAP community to help business and technology change teams explore, plan, and execute business change imperatives. We are building a dedicated AI Function to deliver intelligent capabilities across our product portfolio. This is a team focused on production grade AI engineering - building real features into real products used by real customers. THE OPPORTUNITY We have an exciting opportunity within our AI Function for an AI Engineer to bring intelligent capabilities into our established enterprise products. Working closely with the platform AI Engineer and the Engineering and Architecture teams, you will leverage shared AI infrastructure to build AI powered features, reinforcing reuse and consistency across products. This role has a clear and structured roadmap. You will be embedded with the teams behind ActiveControl and ActiveDiscover - working closely with established product engineers to design and ship AI capabilities into products that already have strong customer bases. IN THIS ROLE, YOU WILL Build new AI powered features and analysers for our enterprise products, reusing shared AI infrastructure Build MCP servers to expose product data and functionality to AI capabilities Develop predictive and analytical models to surface risks, improve workflows, and support decision making Build evaluation and quality processes for all AI features, aligned with the centralised evaluation framework Implement AI integration patterns in close collaboration with Engineering and Architecture teams IS THIS OPPORTUNITY FOR YOU? Essential experience and skills: Hands on experience in AI engineering, building AI/ML features into production systems Experience designing AI integration patterns for enterprise software Strong software engineering fundamentals: Python, TypeScript or JavaScript, REST API design, MLOps Experience with anomaly detection or predictive analytics on structured operational data Experience building APIs and integration layers, MCP servers, tool calling patterns, or similar service interfaces Desirable skills: Familiarity with graph based dependency analysis or impact analysis techniques Background in building AI features that support compliance and governance workflows Familiarity with SAP BTP ecosystem WHAT WE DO We enable every SAP run business to manage change intelligently, no matter how complex their technology landscape. Our suite of Intelligent Change Management solutions harnesses the collective intelligence of the SAP community to help business and technology change teams work together to explore, plan, and execute business change imperatives. For over 25 years, we have helped equip, liberate, and champion SAP change heroes at global leaders like Kimberly Clark, 3M, and Vistaprint. WHO WE ARE We have been officially named one of the UK's Best Workplaces by Great Place to Work, for the third year in a row. We are at an exciting point as we scale from 130+ global employees. We have the foundations in place to grow with purpose, whilst retaining the individual ownership and tangible impact you would expect working in a scale up organisation. We are a global team who collaborate across all levels, locations, and departments, whilst individually having the knowledge, expertise, autonomy, and accountability to drive successful outcomes. Our fast paced environment means we embrace change and communicate effectively to proactively and creatively solve problems. WHY JOIN US? Aside from the benefits of role evolution, tangible individual impact, and personal growth that you would expect working in a global scale up environment, at Basis Technologies we take looking out for our employees seriously. Benefits include: Competitive salary Company pension Private Medical Insurance & Health Cash Plan Life Assurance & Income Protection Employee Assistance Programme (Unum EAP) 25 days holiday per year, rising to 30 days with service, plus public holidays Global Flexibility - work abroad for up to one month per year Enhanced Parental Leave Paid Volunteer Day Employee Referral Bonus Learning and Development Budget Mental Health First Aiders Programme

Oracle Health EPR Tech Lead Rate:DOE IR35:Outside IR35 Contract:Until April - Likely to Extend Start:ASAP Location:Primarily Remote with Occasional On-Site Need Sector:Public Health Overview We are seeking an experiencedOracle Health EPR Tech Lead to lead the technical delivery of a large-scale ERP and EPR programme within anNHS Acute public health environment. This role will provide end-to-end technical leadership across multiple workstreams, ensuring robust, secure, and compliant delivery aligned to NHS standards and clinical systems. The successful candidate must have strong NHS Acute experience, hands-on EPR exposure, and proven leadership across complex healthcare technology programmes. Experience withOracle Health EPR orCerner is highly desirable. Key Responsibilities Act as overall technical lead across the EPR programme Oversee and coordinate all technical workstreams, ensuring alignment and integration Provide hands on leadership across: Data migration Reporting and analytics System integration Testing and assurance Infrastructure and cloud environments Define and govern technical architecture and design decisions Ensure interoperability between EPR, and downstream clinical and operational systems Lead technical engagement with suppliers, system integrators, and internal teams Ensure solutions comply with NHS data, security, and interoperability standards Support programme planning, risk management, and technical assurance activities Provide clear technical guidance to delivery teams and senior stakeholders Essential Skills & Experience Leadership & Delivery Proven experience operating as aTech Lead on complex healthcare or EPR programmes Ability to oversee and coordinate multiple parallel technical streams Strong experience delivering within structured programme and governance environments NHS & EPR Experience Mandatory NHS Acute experience Proven experience working with NHS EPR systems