4 jobs found

About Kinship We are Kinship. The leading kinship care charity in England and Wales. We re here for kinship carers friends or family who step up to raise a child when their parents aren t able to. Together, let s commit to change for kinship families. About the role We re looking for a motivated and creative Senior Marketing Officer to join Kinship s Marketing Team to help us reach more kinship carers with our support offer. You ll bring strong experience in delivering effective, insight-driven digital marketing campaigns across channels, including social media, email, web, paid advertising and content marketing. You ll play a key role in delivering integrated marketing campaigns and promoting our services and programmes including Department for Education-funded training to kinship carers, referral partners, and professionals across England and Wales. Working closely with the Head of Marketing, you ll plan and deliver impactful marketing activity, create engaging content, and use data and analytics to optimise performance. You ll also contribute to shaping our marketing strategy by bringing evidence, creativity and best practice from across the digital landscape. This hands-on role offers the opportunity to maximise reach and impact and raise the profile of kinship care while supporting families. Key responsibilities Work with the Head of Marketing to develop marketing plans, and have day-to-day oversight of the delivery of these to promote the DfE-funded training and support service to kinship carers, to ensure good take-up of all training events by a diverse range of kinship carers, in line with the programme goals. Plan and deliver multi-channel marketing campaigns (digital, print, social media - paid and organic, email, SMS, etc.), monitoring and optimising campaigns for greatest impact and testing new approaches. Produce and oversee content creation for marketing plans and campaigns, delivering high-quality, insight-led and engaging marketing content for different audiences and/or channels, including case studies, blog posts, leaflets, videos, and social media assets. Plan and deliver creative and innovative paid ads campaigns across Meta, reviewing and optimising throughout, ensuring robust reporting is in place and using analytics and insights to inform future campaigns. Help embed a new email marketing platform to support the delivery of our email marketing strategy, including segmentation, automated journeys testing and reporting. Support the delivery of marketing strategies and activities to grow brand awareness and increase engagement with kinship carers and other key audiences. With the Head of Marketing, work with services teams to understand our target audience, and identify opportunities to integrate Kinship s holistic support offer - including our peer support service and website advice content/ Kinship Compass - into training marketing activity where appropriate. Track KPIs and produce regular monitoring reports on marketing performance across channels and, with support from the Head of Marketing, adjust campaigns and plans to optimise impact and make recommendations for future testing. Manage and prioritise incoming requests from the organisational briefing process for services marketing support, including producing collateral templates in line with brand guidelines, working closely and collaboratively with comms and digital teams. Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities. Knowledge, abilities, skills and experience: Experience Demonstrable marketing experience in an in-house or agency role (minimum 4 years experience). Experience of developing and delivering marketing campaigns and activity to meet specific objectives, including engagement and acquisition of target audiences. Experience of supporting numerous marketing campaigns or activities at the same time. Strong digital marketing experience, including use of email marketing systems; design software including Canva; social media platforms and photo and video editing software. Experience of planning, delivering and optimising email marketing campaigns to drive supporter engagement, using segmentation, automation and performance analysis. Experience using a Contact Management System, such as Salesforce. Passion for and experience of developing a range of content for different audiences and channels (such as videos, infographics, blogs and social media posts). Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite, Loomly). Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity. Experience of delivering marketing campaigns across organic and paid social, particularly Meta paid advertising. Experience working with brand guidelines and applying brand principles to create impactful marketing. Knowledge and skills Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels. Excellent attention to detail. Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines. Ability to work both independently and collaboratively. Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation s tone of voice. Understanding of how to deliver integrated online and offline marketing campaigns and materials to deliver objectives. Ability to work in a small in-house team, developing marketing materials and campaigns with limited resource demanding creativity and excellent project management skills. Confident using Microsoft 365 including Word, Excel, PowerPoint and online design programmes such as Canva. Understanding of how Meta paid social and paid search complement each other across the user journey Attributes Confident building trusted relationships with internal and external stakeholders. Excellent interpersonal skills and able to develop good relationships and ways of working with colleagues at all levels. Organised and has good attention to detail. Collaborative and enjoys working across a number of teams. A creative and solutions-focused person, able to use own initiative and make suggestions. Empathy, sensitivity, and understanding of the needs of families facing challenges. Commitment to the values, aims and objectives of Kinship. Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds. Right to work in the UK. Desirable: Experience of kinship care . Knowledge of children s social care system and/or experience of work with kinship carers. Understanding of working in the charity sector. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. Please apply for the role of Senior Marketing Officer by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience.

Acorns Children s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times. Over the past three years, Acorns leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income. Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels. You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction from initial engagement through to long-term stewardship is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention. The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value. As Donor Experience Manager, you will: Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity Develop and maintain a central fundraising content library including case studies, stories and impact materials Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports Support bespoke stewardship and recognition activity for major donors and high-value supporters Champion digital engagement, automation and personalisation across supporter communications Lead supporter satisfaction surveys and use insight to continuously improve donor journeys Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity Support the delivery of supporter events and contribute to financial monitoring and campaign reporting. About you You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences. Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards. Essential skills and experience include: Excellent written and verbal communication skills, with experience producing engaging supporter communications Experience planning and managing projects or complex workloads across multiple stakeholders A strong commitment to delivering outstanding supporter care Experience working within a fundraising or supporter-focused team Understanding of donor motivation, stewardship and supporter retention Experience using CRM systems such as Raiser s Edge, Salesforce, Donorfy or similar Strong organisational skills and attention to detail Ability to build collaborative relationships and work effectively across teams An analytical mindset with the ability to use insight and feedback to improve supporter engagement. Employee benefits Benefits include: 27 days annual leave plus bank holidays 5 days holiday buyback scheme starting from April 2026 7.5% employer pension contribution Life assurance scheme (2 x annual salary) Retail discounts (including the Blue Light card) Cycle to work scheme Discounted gym membership Access to expert financial health and wellbeing support

Job Title: University Access Officer Salary: £26, 227.50 per annum. Closing Date: Monday 16th March at midday. Reporting to: Programme Manager Contract: Full time, 37.5 hours per week. Job Location: Birmingham and The Black Country - currently Moseley School, Wood Green Academy and Ormiston Forge Academy. As this job is based in three schools each week and regular travel is required, a full UK driver's license is essential. Interviews: From Friday 20th March Start date: Early May 2026 About theorganisation The Access Project is an education charity; we believe that every young person can make the most of education, unlocking their potential and creating a fairer society. Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in school mentoring. We work with them to make good applications, get the grades and transition to university. The programme combats educational inequality and improves social mobility by raising students' grades and supporting them to understand the pathway to a top university. Young people on our programme are 50% more likely to place at a top university compared to statistically similar students. Safeguarding Statement The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation. Why work at The Access Project People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we're a friendly, collaborative, supportive and inclusive team, with passionate people working together in Delivery, Sales and Partnerships, Strategy, Finance and Operations to achieve our mission. The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation. We value every individual who works at The Access Project, and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they're proud to tell people they work at The Access Project. Our values Empowerment We support students and our people to develop the skills and knowledge to accomplish their goals. Courage We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission. Impact We evolve our programmes through an evidence led approach, supporting our students to achieve their best outcomes. Inclusion We respect and value individuality and engage diverse voices to achieve our mission. Ownership We hold ourselves accountable in all our actions and efforts. We ask "What can I do to improve my results?" About the role This vacancy is for a University Access Officer to work in three of our schools in Birmingham and The Black Country. The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of The Access Project's team to ensure that the delivery of our programmes is optimised. Role responsibilities Work directly with students, mentoring in an impactful, professional and safe manner. Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across all programmes. Coordinate the delivery of the programmes across allocated schools, acting as the sole on site representative of The Access Project. Assess student progress towards being able to make successful university applications. Upload information onto the Salesforce database in a timely manner (training is provided). Work proactively with school staff to ensure their cooperation and timely completion of activities, enabling effective communication to contribute to the smooth running of the programmes. Present at termly school meetings with Senior Management to report on our programmes progress. Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided). Any other responsibilities reasonably deemed necessary by The Access Project's Programme Managers or Director. Schools with tuition and coaching in their model All the above responsibilities, with the addition of: Match students for 1:1 tuition with volunteer tutors. Monitor student attendance to 1:1 tutorials and/or coaching sessions and devise innovative solutions to encourage attendance. Manage volunteer tutor attendance to tutorials through weekly monitoring systems. Monitor the impact of tutorials and intervene as appropriate. Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme. Manage students' relationships with volunteer tutors through monitoring of systems, emailing and making phone calls. Work collaboratively with Tuition & Coaching team to elevate attendance issues with students and schools and coordinate the effective delivery of coaching and group tuition offers. Person specification Essential: Demonstrable skills in mentoring groups of students and 1:1. Excellent organisation and time management skills, with the ability to deliver multiple programmes and projects at pace and manage administration accurately. Able to communicate and influence with impact at all levels. Resilient and adaptable. Able to work towards and meet deadlines with a problem solving mindset. Able to effectively time manage and actively prioritise. Able to work independently, in busy school environments, with an ownership mindset. Skilled in building and maintaining excellent relationships with young people and school staff/leaders. Good sense of attention to detail. Can demonstrate an ability to take action to keep young people safe and raise concerns. Desirable: Experience of working in a multi site environment. Training and Development You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for University Access Officers to apply for once they have completed their probationary period successfully. Benefits 25 days annual leave p.a. (pro rata) plus Bank Holidays Plus 5 Winter closure days assigned by the organisation PerkBox - offering shopping discounts, gym memberships, holiday discounts, learning and more. Employee Assistance Programme, a 24-hour helpline for staff. Online Medical assistance - access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day. Interest free travelcard loans. Travel allowance for expenses over £10 per day, where applicable. Cycle scheme loans. 2 paid Volunteering Days 1 Wellbeing Day Employer's pensions contributions (3%). Learning and development opportunities The Access Project welcomes requests for flexible working arrangements. Equal Opportunities Statement The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged. The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care experienced, from low socio economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments, please contact us. Disclosure of a Criminal Record The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work . click apply for full job details

Training Support Officer Process Safety Location: Fully Remote or Hybrid Aberdeen (Office & Home Working) Salary: £30K 35K per annum, DOE, Full Time Equivalent Contract: Part-Time, Four Days (30 hours) per week, Permanent Support the Delivery of Specialist Process Safety Training! DEKRA Process Safety is looking for a highly organised and proactive Training Support Officer to join our growing Training team. This hybrid or fully remote role plays a key part in ensuring our open, in-house and e-learning courses run smoothly from initial set-up through to post-course follow-up. You ll be central to coordinating logistics, managing delegate communications, and supporting course content as well as admin and billing. If you enjoy organisation, attention to detail, and working in a professional, safety-led environment this is an excellent opportunity to build your career within a global organisation. The Role You ll support the planning, coordination and financial administration of Process Safety training programmes, ensuring a seamless experience for trainers and delegates alike. Key Responsibilities Course Coordination & Delivery Support (60%) Set up open and in-house training courses Create schedules, attendance lists and joining instructions Ensure all trainer materials and course documentation are prepared in advance Send invites and manage online sessions via Teams or Livestorm Provide basic on-the-day support for virtual training sessions Book venues, meeting rooms, AV and catering for in-person training Coordinate logistics and delegate communications Prepare and issue certificates, including Credly digital accreditations Maintain and update training materials, templates and checklists Work with Marketing to ensure website course listings remain accurate Collate and summarise course feedback and evaluation results Support outreach activity to drive course attendance Track responses, follow-ups and outcomes accurately Maintain clean and compliant contact lists Support reporting on conversion from outreach to booking Training Content Maintenance (20%) Ownership of PowerPoint course materials ensuring alignment with brand guidelines standards Support in multimedia integration - text, audio, images, animations, and video. Financial Administration (20%) Ownership of Training service POs, working with Sales Teams and Finance team to manage accurate and timely invoicing for training services. What We re Looking For Essential Skills & Experience Strong organisational skills and exceptional attention to detail Confident written communicator with professional email etiquette Comfortable working to activity targets and managing structured tasks Proficient in Microsoft Office (Outlook, Excel, Teams) Awareness of data protection and handling personal data responsibly Desirable Financial administration experience Experience supporting training, events, webinars or customer service Familiarity with webinar platforms such as Livestorm Experience using CRM systems or tracking tools (SalesForce) Working knowledge of SAP Basic understanding of GDPR in relation to training administration What Success Looks Like Accurate and timely course set-up Joining instructions and materials issued on time Prospecting activity completed and tracked weekly Strong conversion from outreach to booking Timely issuing of certificates and digital accreditations Positive delegate feedback on communication and course experience Why Join DEKRA DEKRA is a global leader in safety, inspection and certification services. At DEKRA, safety isn t just a policy it s a core value. You ll be joining a team that lives by: Responsibility for Safety Customer Orientation Integrity Entrepreneurship Team Spirit We encourage collaboration, proactive thinking and continuous improvement and we recognise and celebrate success. Development Development opportunities within DEKRA will depend on business needs and individual performance, with scope to progress within training, operations or wider business functions. Ready to Apply If you re an organised, proactive professional who thrives in a structured, detail-focused role and wants to support high-quality technical training delivery we d love to hear from you! No agencies please.