21 jobs found

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative. Brief role description: The Senior Corporate Development and Partnerships Manager/ Head of Corporate Development and Partnerships will be a dynamic and strategic leader who will lead the Forces Employment Charity (FEC) s business development. This will include researching and identifying new income generation opportunities from corporates, employers and government contracts, when relevant, and converting these into long term relationships. You will lead the team to produce high quality, bespoke proposals, and reports to demonstrate impact and outcomes to help drive the delivery of FEC across the UK. As part of the Marketing, Communication and Fundraising Directorate, and led by the Director of Marketing, Communications and Fundraising, you will be supported to be creative in how you grow and uplift new business to contribute to annual growth targets. You will have an entrepreneurial approach to your work to identify and attract new partnerships whilst being responsible for the relationship management of our established corporate partners, focusing on stewardship, renewals and smart uplifts. Some of your responsibilities include: Driving the development of tailored, high-impact proposals and pitches to engage relevant companies and secure strategic, multifaceted partnerships that align with the charity s mission. Work with the wider directorate including fundraising, marketing, communications and events, to identify new, innovative projects to help us achieve our income generation objectives. Develop and execute a business development strategy to drive revenue and market presence. Represent FEC at events, meetings, and networking opportunities to grow visibility and to deepen engagement. Oversee budget, monitor performance against goals and KPIs, and conduct contract negotiations. Lead and manage the corporate development and partnerships team, fostering innovation and collaboration within your team, whilst providing strategic direction and support. Take an active role in planning and delivering key new business events to support income generation and stakeholder engagement. Some of the skills and experience we are looking for are: Experience in building strong, successful, long-term partnerships. Strong track record of securing multiple six / seven-figure sums from partnerships and delivering income targets. Strong prospect research, networking, and pipeline management skills Strong communication skills, including diplomacy, presentation, negotiation and influencing skills. Strong leadership and people management skills with a proven track record in coaching, motivating, and developing teams. Ability to manage the workload, outputs, and people within a team to produce high-quality outcomes in a fast-moving environment. Strong strategic thinking skills with the ability to develop innovative and forward-thinking strategies and translate these into operational plans. Considerable experience in building relationships with senior stakeholders internally and externally, particularly with government and corporate organisations. Significant experience in managing complex projects with internal and external stakeholders. Experience in managing budgets, financial reporting and analysing data to inform strategic and tactical decision making Ideally you will also have: Educated to degree level or equivalent. Empathy with and a good understanding of Ex-Forces personnel and the challenges they can face. Experience in leading funding applications Excellent IT skills, preferably including experience of working with a CRM database (Salesforce) - Training opportunities will be available as part of your role. Interested? Want to know more about the Charity? Check out our website. Eager to know more about the role? Have a look at the Job Description attached. Job Description -Senior Corporate Development and Partnerships Manager or Head of Corporate Development and Partnerships What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 27 February 2026. Got questions about the role? Get in touch with the People Team. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

About the Role The primary focus of the Grants Officer is to support schools and youth organisations to operate the Jack Petchey Achievement Award Scheme effectively and to promote, grow and deliver this and other Jack Petchey Foundation (JPF) grant programmes across London and Essex. This role will be largely responsible for London Boroughs across Central and South-West London, and act as the lead for specific uniform groups who deliver their activities cross-borough. Our work continually evolves, so we ask all Grants Officers to be flexible to allow us to rework geographical areas, as needed. The Achievement Award Scheme is the Jack Petchey Foundation s flagship programme, with more than 2,000 schemes being operated in more than 1,400 schools, colleges and youth organisations across London and Essex. Through the programme, we invest millions of pounds each year to support young people and youth work. This is an amazing chance for you to have a big impact across a large number of organisations. The Achievement Award Scheme enables schools, colleges and youth organisations to recognise, reward and celebrate young people s achievements. At the Jack Petchey Foundation, we are passionate about encouraging young people to raise their aspirations, believe in themselves and make a positive contribution to society. Our Achievement Awards are designed to recognise a wide range of achievement, not just those achieving academically but are also aimed at young people who are doing their best or demonstrating leadership skills, resilience and determination. The post holder will manage delivery of the scheme and associated small grants in an assigned area of London. They will be responsible for maintaining and developing positive relationships with schools and youth organisations. The role will involve significant travel to visit schools and youth organisations, as well as outreach and community engagement work to identify and support new groups to apply to join our scheme. This work will also require evenings and occasional weekend work, especially to carry out assessment and review visits with youth organisations and to participate in our Achievement Award celebration events. The successful candidate would therefore be someone who has flexibility to travel, work out-of-office hours, enjoys building relationships and public speaking, as well as navigating a busy grants and assessment caseload (desk-based processing, telephone calls/emails, and daily use of a database). You will need to be happy to travel regularly around Central and South-West London, and to our office in Canary Wharf. The Jack Petchey Foundation is an Equal Opportunities Employer and we seek to build a team that reflects the diverse communities we serve. We particularly welcome applications from black and minority ethnic candidates as they are currently under-represented in our team. Key Priorities of the Role: • To promote and strengthen the Jack Petchey Achievement Award Scheme and associated programmes (Leader Award Grants, Educational Visits and Learning Experiences, Environmental Awards and Partnership Programmes) in schools and youth organisations. • To support schools and youth organisations to administer the Jack Petchey Achievement Award Scheme to a high standard and maximise the positive impact it has on young people. • To ensure that schools and youth organisations make maximum use of the small programmes and partnership programmes associated with the Jack Petchey Achievement Award Scheme. • To ensure that accurate data is recorded on all Jack Petchey Foundation systems. • To support programme growth, impact and reach by building stakeholder relationships in your assigned local area. • To assess new applications and monitor the impact of the Achievement Award Scheme and small grants awarded. • To work with your colleagues in the Grants Team to deliver excellent grant making, review and improve processes, and strengthen relationships with all Jack Petchey Foundation stakeholders. About You This is an exciting time to join us as we grow our work as a charitable Foundation. You will have an opportunity to use and develop a wide range of skills in a friendly, dynamic and supportive team that is committed to growing our positive impact on young people. The Grants Officer role demands a wide range of skills and a high degree of autonomy, reliability and flexibility. You will need to be an efficient, highly organised team member with excellent communication skills and a passion for our work. You will need to be able to manage your own workload within agreed targets and maintain a programme of planned visits, while creating new development opportunities. You will possess an eye for detail, good administration skills and the ability to communicate confidently and present a positive external profile for the charity. Evening and weekend work is a requirement to meet the demands of this role. This is a busy and satisfying role, with each Grants Officer leading relationships with between 350-400 organisations. You will have strong planning skills and the ability to deal efficiently with regular grant applications, and with busy grant reporting periods twice a year. Evening and weekend work is a requirement of this role, which on occasion can require up to two to three out-of-hours events in one week, depending on the event schedule. These are seasonal events, primarily during term-time and time off in lieu will be granted for additional hours worked. We aim for our Grants Officers to be working in the office two-three days/week, depending on their visits and events schedule. This is a perfect time to join the Foundation to support us to deliver our strategic plan while we also streamline our processes, improve our support to our grantees, and review our grant-making criteria and guidance. This is your chance to make your mark within a motivated and ambitious team and help us to reach even more young people with our funding. Main Areas of Responsibility 1. Develop, manage and promote the Jack Petchey Achievement Award Scheme and other JPF opportunities 1.1. Identify schools and youth organisations not currently running the scheme and proactively promote the Achievement Award (AA) scheme to them, following up as required. 1.2 Receive, assess and process all grant applications to join the AA scheme, in accordance with Jack Petchey Foundation policies and procedures. 1.3 Attend, participate and assist with delivery of Achievement Award celebration events (usually evenings with some weekend events), including making a speech to congratulate the young people. 2. Quality Assurance for the Jack Petchey Achievement Award Scheme 2.1 Develop relationships with and support schools, alternative provision, and youth organisations on the Jack Petchey Achievement Award (AA) scheme to operate the scheme to the highest possible standard. 2.2 Provide timely support to such organisations to enable them to run the AA scheme effectively. 2.3 Implement a strategic approach to conducting face-to-face and digital assessment and monitoring visits to schools and youth organisations in your area on the Jack Petchey Achievement Award scheme, to ensure our funding is well spent and to identify opportunities to improve delivery. 2.4 Organise and deliver digital and in-person training and/or sessions to support schools and youth organisations to operate the Jack Petchey Achievement Award scheme effectively. 3. Administer the Jack Petchey Foundation grant making process 3.1 Ensure accurate records are kept on the Foundation s database (Salesforce), including up-to-date contact details and records of communication with groups in receipt of or applying for grants. 3.2 Approve/authorise payment of AA grants and related programmes in accordance with our policies. 3.3 Ensure appropriate grant reporting by schools and youth organisations and negotiate return of funds where a grant has not been used in accordance with conditions. 3.4 Proactively manage risk, being alert to potential fraud. 3.5 Ensure that clubs and groups receive all necessary materials to operate the Achievement Award scheme effectively. 3.6 Assess and approve Leader Awards and Environmental Awards in accordance with our policy. 3.7 Assess applications for Leader Award Grants, Educational Visits and Learning Experiences Grants and Environmental Award Grants in accordance with our policy, with recommendations put forward to senior staff. 3.8 Provide regular updates on your work and Grants Officer patch during monthly one-to-ones. 4. Promote the wider work of the Jack Petchey Foundation to schools and youth groups 4.1 Identify case studies and other stories and material that can be used for our communications, supporting communications team colleagues to raise awareness of our opportunities and impact. 4.2 Represent the Foundation at digital and physical events, local networks, funders fairs, and community or young people s forums to help promote our Grant Programmes and other opportunities. 4.3 Assist with digital and face-to-face monitoring and reporting in relation to groups that have received a Jack Petchey Foundation Project Grant or other funding. 5. Other Responsibilities 5.1 Actively contribute to Grants team and Jack Petchey Foundation team meetings 5.2 Take a lead on specific projects and undertake other tasks as agreed with Director of Grants and Partnerships or Grants Manager 5 . click apply for full job details

Location : Reading, Hybrid (at least twice a month to Reading Office) Hours : Full time, however will consider 0.8 FTE Salary : £75,000 per annum Contract Type : Permanent Campaign Closes : 12th February 2026 First Stage Interviews: 19th & 20th February 2026 Second Stage Interviews: 25th & 26th February 2026 - there will be an informal meet with our CEO. On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible At Make A Wish UK, every role plays a part in creating life changing wishes for children with critical illnesses. We are seeking a Head of Finance who will lead the operational delivery of our finance function, ensuring accurate financial reporting, robust financial controls and full compliance with statutory and regulatory requirements. In this vital role, you will support the Finance Director in delivering our strategic financial objectives and act as a key liaison between finance and the wider organisation. Core Purpose To lead the operational delivery of the charity s finance function, ensuring accurate financial reporting, robust financial controls, and full compliance with statutory and regulatory requirements. The Head of Finance supports the Finance Director in delivering strategic financial objectives and acts as a key liaison between finance and other departments. As a member of the Extended Leadership Team (ExLT), the role contributes financial insight to organisation wide decision making and plays an active part in delivering cross charity priorities and operational goals. To be successful in this role you will need: Essential Criteria Qualified accountant (ACA, ACCA, CIMA or equivalent) with minimum 3 years PQE Experience in a similar role. Excellent excel and financial modelling skills Proven experience in finance business partnering & management reporting. Proven ability to manage and develop a finance team. Experience of preparing consolidated financial statements from general ledger Solid understanding of VAT Analytical mindset with ability to problem solve, interpret data and to see the bigger picture, identifying inter relationships between different departments Strong attention to detail. Excellent communication and interpersonal skills. Experience of process improvements and automation Uses initiative, with ability to work independently and as part of a team Proactive, organised, and able to manage competing priorities. Collaborative with ability to work cross functionally Confident in using Microsoft Office tools and accounting software (e.g., Xero, Sage, QuickBooks) Integrity and discretion. Desirable Criteria Similar experience with medium to large charity highly desirable Similar experience of business partnering with areas of fundraising highly desirable Strong technical knowledge of charity accounting and financial reporting. Experience of operating under partial exemption for VAT Experience with restricted/unrestricted funds and grant reporting. Experience with digital transformation or finance system upgrades. Experience of working with Xero and Salesforce Key Responsibilities: Finance operations Oversee day-to-day financial operations including accounts payable/receivable, payroll, and bank reconciliations. Ensure timely and accurate production of monthly management accounts and financial reports. Complete monthly balance sheet reconciliations in line with agreed timelines balance sheet account ownership as agreed Process month end journals as required Review monthly balance sheet reconciliations in line with agreed timelines Ensure processes & procedures are documented and kept up to date, and recommend improvements to drive continuous improvement Maintain and improve financial systems, processes, and internal controls. Review finance policies on an annual basis and update in line with current legislation and best practice Support the organisation with any finance related queries Management Accounting Prepare consolidated management accounts, including variance analysis, risks and opportunities, and advise budget holders as required. Design financial reports, processes and training guides to drive budget holder self service Recommend solutions to streamline month end reporting and other financial processes Budgeting & Forecasting Coordinate the annual budgeting & forecast process across departments. Produce the consolidated annual budget and quarterly reforecasts for review by FD, in line with agreed timeframes, ensuring alignment with strategic goals and funding requirements (currently excel based). Review budget & forecast submissions, and challenge appropriately. Perform variance analysis (actuals vs budget/forecast) and explain key drivers. Monitor performance against budget/forecast and provide appropriate reports including variance analysis dependent on stakeholder. Ensure finance system and all associated systems are updated with budget / forecast information accordingly Recommend solutions to streamline budgeting and reforecasting process Business Partnering Work closely and build strong relationships with operational teams to provide financial insight and support decision-making. Influence strategic decisions through clear communication of financial insights. Undertake financial evaluation of new projects, business cases, funding bids, and contracts, as required. Produce written reports on performance, highlighting key financial risks and opportunities. Upskill budget holders in financial awareness and management Own the finance business partner relationship and role with some of the more complex profit centres Treasury & Cash Management Lead cash flow forecasting and liquidity planning across the organisation. Manage relationships with banks and investment managers, ensuring compliance with treasury policies. Oversee restricted and unrestricted fund reporting and ensure appropriate allocation and usage. Support the development and implementation of treasury strategies, including reserve management and ethical investment policies. Financial Planning & Analysis Support the Finance Director & budget holders in preparing financial models, as required. Partner with budget holders to provide financial models and insightful financial analysis and to support decision-making. Monitor and report on financial performance against budgets & reforecasts, identifying risks and opportunities Deliver high-quality analysis to support new initiatives. Finance Systems & Process Improvement Lead on the implementation and optimisation of finance systems (eg. Xero). Monitor and manage any payment and other system interfaces Drive automation and efficiency in financial processes & reporting. Support the integration of finance with wider organisational systems - finance representative on technology SCRUMS and SPRINTS m Compliance & Reporting Ensure compliance with charity accounting standards (SORP), Companies House, HMRC, and Charity Commission requirements. Responsible for accurate and timely submission of HMRC returns, including quarterly VAT returns, annual employee benefits and Corporation Tax. Prepare statutory accounts and lead on the external audit process. Quarterly reporting to Make-A-Wish International - APD reporting Maintain up-to-date knowledge of financial regulations and best practices. Team leadership & Support Manage and develop the finance team, ensuring high performance and continuous improvement. Provide training and support to non-finance staff on budgeting and financial procedures to improve financial literacy across the organization. Create Finance resources to encourage self-service for common queries General and ad-hoc Support Deputise for Finance Director in their absence Provide cover for finance team members during periods of absence, ensuring continuity of service and workload management. Take on additional duties as appropriate to the level of the role and contribute to team objectives. Support fundraising events from a finance perspective

Job Title: Business Development Executive Location: Finchley Road, North West London Salary: Market-related, dependent on experience Job Type: Permanent Full-Time Start Date: ASAP Overview We are working with a well-established, broker-focused financial services business based on Finchley Road, London, who are looking to appoint a Business Development Executive to support continued growth. This is a service-led role, ideal for someone who enjoys building broker relationships, managing applications end-to-end, and working closely with internal teams to deliver a smooth and professional funding journey. Reporting into the Sales Director, you will play a key role in supporting both Business Development Managers and a wider panel of brokers, acting as a trusted and responsive point of contact. Key Responsibilities Generate new business through proactive, service-led broker engagement Handle inbound broker enquiries and make outbound calls to active brokers Support brokers throughout the full application lifecycle, from submission to funding Package and review funding applications to ensure accuracy, completeness, and compliance Own and continuously develop the broker onboarding process Identify opportunities to improve broker experience and reduce friction Manage and maintain an active pipeline within Salesforce, ensuring accurate updates Liaise closely with Credit, Operations, and Sales teams to progress applications Proactively manage delays and keep brokers informed at all stages Develop strong knowledge of products, processes, and eligibility criteria The Ideal Candidate Strong verbal and written communication skills with a professional, friendly telephone manner Excellent attention to detail and strong organisational skills Able to prioritise workload in a fast-paced environment Comfortable working collaboratively as part of a wider team Confident using Microsoft Office, including Word and Excel Salesforce experience advantageous but not essential Benefits Permanent, full-time position 25 days annual leave Office-based role in a highly accessible Finchley Road location Excellent transport links (Metropolitan, Jubilee, Thameslink & Overground) Opportunity to develop within a growing, broker-led business

About the Role We're supporting a global B2B technology organisation as they look to appoint a Senior Product Manager, AI Operations . This role sits at the heart of their internal transformation agenda, focused on embedding AI, automation and intelligent decisioning into core enterprise platforms and back-office workflows. The purpose of the role is to take AI strategy and turn it into real, production-ready capability. You'll own the delivery of AI-enabled initiatives across systems that underpin onboarding, sales, customer support and service delivery, with a clear focus on operational impact rather than experimentation for its own sake. Reporting into the Group Director for Enterprise Applications, this is a hands-on product leadership role with significant ownership. You'll work closely with engineering, analytics and operational stakeholders to ensure AI and automation are fully embedded into day-to-day processes and driving measurable improvements. Key Responsibilities: Own end-to-end delivery of AI-enabled initiatives across internal enterprise systems and workflows Act as product owner for AI integration within platforms such as Salesforce, Zuora and Microsoft Dynamics Identify, prioritise and deliver AI and automation use cases that reduce manual effort, improve accuracy and speed up cycle times Partner closely with Engineering, Product Operations, Analytics and business teams to design and ship AI-powered workflows Ensure AI capabilities are production-ready, scalable and embedded into operational processes Lead rollout, adoption and change management for AI-enabled enhancements Track delivery progress, risks and dependencies, providing clear and outcome-focused updates to stakeholders Technical Know-How & Skills Strong product ownership experience across enterprise platforms, particularly Salesforce Proven experience delivering automation or AI-enabled capabilities into live production environments Solid understanding of workflow automation, system integration and operational processes Experience working closely with engineering teams to deliver complex platform changes Confident operating in cross-functional environments with senior stakeholders Please get in touch for further details. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying, unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities. 'Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply.'

Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: Hybrid Working, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers, and Access to Wellbeing Resources! Why Do We Want You? Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, with a smaller element of new business. If you're looking to take ownership of high value client portfolio and play a strategic role in Mercia s continued growth, we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role? You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role? Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!

Internal Sales Support Coordinator Location: South West London Reporting to: Managing Director Salary: To £38k with bonus for fully qualified candidate The company is a growing global lighting company. The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team. Qualifications : A Levels or a University degree or equivalent Duties Include, but are not limited to- Supporting International Sales staff with organisation of existing and potential new customer meetings Log customer quotations enquiries and distribute to Sales/ Project manager Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite Maintain project tracking pipeline and assist in project management Occasionally work with the design department to estimate and process custom orders Provide support to the production department with their orders Customer service communication (telephone and email) Ad Hoc tasks Essential skills Must demonstrate current experience of working in either a sales or administrative technical role. Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel. A keen negotiator, the ability to challenge both internal & external parties. Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure. Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines. Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner. Processing of orders for electrical products Desirable skills Experience in a lighting or an engineering, maintenance or parts-based service industry. Experience of working with ERP system preferably MS Navision and/or Netsuite Experience of working with email customer communications platforms Experience of working with CRM system -preferably Salesforce. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.

Sales Manager Leeds - Hybrid Generous Base + Uncapped OTE + Benefits Certus is partnering with a global leader in data, insights, and digital decision-support solutions to appoint an exceptional Sales Team Manager. This is a standout opportunity for an inspiring, people-focused leader who knows how to elevate inside sales performance and drive growth across professional sectors. The Opportunity Our client powers smarter decision-making for organisations worldwide through advanced analytics, intelligent platforms, and cutting-edge technology. As they continue to scale, they re seeking a Sales Team Lead to guide, coach, and develop a high-performing team of desk-based Client Managers selling into legal, tax, corporate, and public-sector audiences. If you re energised by building capability, driving sales excellence, and creating a culture where people thrive, this is the role Key priorities include: Leading, coaching, and developing a team to exceed revenue, activity, and pipeline goals Driving a land and expand mindset, upsell and cross-sell are now core to growth Using data and early-warning indicators to identify renewal risk early and put proactive plans in place Ensuring forecasting accuracy, pipeline discipline, and CRM best practice (Salesforce transition underway) Collaborating closely with Sales Directors, Marketing, Product, and Customer Success Challenging the status quo professionally and bringing fresh ideas to improve sales process and performance Fostering a BD-driven culture with a strong emphasis on new business mindset, not inbound-led selling Recruiting, onboarding, and continuously developing new talent Staying ahead of industry trends, customer challenges, and the competitive landscape About You Proven experience in B2B SaaS, subscription, technology, or professional services sales A strong track record leading inside sales or AM teams OR an exceptional individual contributor stepping into a second leadership role Clear evidence of driving new business, expansion, and proactive account development Strong coaching, process, and operational skillset A data-orientated approach with the ability to interpret leading indicators Collaborative mindset with the confidence to challenge constructively What s on Offer This organisation puts people first, offering flexible working, a healthy work/life balance, and a suite of benefits designed to support wellbeing, growth, and long-term success. Benefits include: Generous holiday allowance (with options to buy more) Health & wellbeing programs, medical options, and life assurance Competitive pension scheme Share schemes & financial wellbeing support Parental leave options and emergency family care Volunteering days & resource groups Continuous learning and development access Employee discounts and lifestyle perks If you re a sales leader who thrives on challenge, embraces data, drives performance, and loves empowering teams to win, then this role has your name on it. Certus Recruitment Group is a well-established and experienced specialist consultancy providing sales, marketing, and IT recruitment services. We serve the technology sector across the UK, Europe, North America, and Australia.

Sales Director We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a passionate Sales Director to join us. You will have full ownership of residential and B2B sales performance across all channels, you will lead a multi disciplinary sales team and own performance across digital, contact centre, field and partner channels. Could that be you? If creating and implementing new sales strategies gets you out of bed in the morning, and knowing you have maximised sales potential puts a smile on your face, then we would love to find out more about you. Here s why you ll love this role - This role is central to delivering Quickline s commercial ambition and supporting its mission to provide best-in-class connectivity to rural communities. - Full ownership of total sales performance across all sales channels - Lead and develop a high-performing Sales organisation - Lead sales transformation initiatives - Challenge legacy ways of working to enable us to maximise our sales potential Here s why you ll be great in this role - You already have multi channel senior sales leadership experience in telecoms / ISP / subscription models - Proven record of revenue growth and conversion improvement - You are a data-driven and transformation-focused leader - Ideally you have strong Salesforce and telephony knowledge - It would be even better if you have used Power BI and other data tools The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role

IT Systems Administrator Harlow, Essex 35,000 - 38,000 Join a market-leading business and develop your career within a supportive IT team. We're looking for an energetic and driven IT Systems Administrator to support, maintain, and improve our IT infrastructure. You'll support and administer the company's IT systems, including servers, networks, PCs, firewalls, wireless, VoIP, and Microsoft 365. Responsibilities include troubleshooting, system upgrades, security, backups, disaster recovery, helpdesk support, documentation, and supporting warehouse operations. About You 2+ year's experience as a Systems or Network Administrator Strong knowledge of Windows, networking, and system security Experience with VMware, Active Directory, Microsoft 365 & Intune Confident in supporting LAN/WAN, firewalls, wireless, and VoIP Excellent problem-solving and communication skills Live within a 45-minute commute of the Harlow office Nice to Have MCSE, CCNA/CCNP, Azure, SQL Server, Salesforce Hours: Mon-Fri, 08:30-17:00 (some out-of-hours support (remote or site visit with TOIL) Salary: 35k- 38k If you are looking to take the next step in your IT career with a team that values your development, apply now! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Men are dying too young and it doesn t have to be that way. Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we re on a mission to change the face of men s health by making it easier for men to talk, act and live longer healthier lives. Every project, every campaign, every idea adds up to real change. You ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling. DO GOOD. Work for Movember. Your Mo-Mission (should you choose to accept it): You will be responsible for growing our portfolio of high-value, workplace fundraising partners which play a vital role in our long-term partnership s strategy. This will be achieved by: • Developing and implementing the UK Corporate (B2B) acquisition strategy, in line with the wider organisational and team strategy • Developing and managing a robust pipeline of high value workplace or impact prospects • Working collaboratively with other Movember income teams in the UK, Europe and in our other key markets, as well as with other Movember functions locally and globally (marketing and impact in particular) Strategy, Planning, Reporting and Analysis • In collaboration with both the Director of Corporate Partnerships and the Heads of within the team, implement the Partnership strategy for the market set by the Director and Heads of the team • Achieve revenue targets set for the Partnerships team as part of the annual planning process • Deliver regular data, insights and evaluation to inform the Head of New Partnerships on progress and performance • Record all points of contact, information and interactions with prospects in the Salesforce • Work strategically with other Partnerships Managers within the team to ensure partnership activity across all partners is best-in-class Business Development • Work with the Corporate Partnerships team to create a pipeline of high value prospects to ensure annual and long-term fundraising success • With colleagues, develop and implement the UK Corporate (B2B) acquisition strategy, in line with the wider organisational and team strategy • Develop and manages a stewardship plan of prospects with the goal of securing high-value partnerships • Secure high-value partnerships to meet annual income targets, and other organisational targets in line with the Corporate Partnership s financial strategy • Develop excellent tailored pitch proposals for commercial, philanthropic and/or employee engagement propositions • Prepare contracts as necessary, working closely with legal team and ensure that these are fully adhered to • Actively raise the profile and thought leadership credentials of Movember, through a year-round calendar of activity including conferences, panels, webinars and F2F events • Work closely with Partnership Development colleagues to ensure a smooth handover process to set partnerships up for success No Moustache Required - but the following are: Minimum 4 years experience in Corporate Partnerships or New Business roles within a fast-paced national team, securing high-value 6 or 7 figure partnerships. Proven track record of developing and executing B2B corporate acquisition strategies that deliver new high-value partnerships. Demonstrated end-to-end partnership development capability, from prospect identification and pipeline build through to close, contract and handover. Experience building and managing a robust pipeline of high-value prospects, including disciplined CRM management (Salesforce or equivalent). Evidence of consistently meeting or exceeding new business revenue targets aligned to an organisational financial strategy. Ability to design and deliver tailored partnership propositions across commercial, philanthropic and employee engagement models. Experience preparing and managing partnership contracts in collaboration with legal teams, ensuring compliance and delivery against agreed terms. Strong commercial and market awareness, with experience leveraging ESG, CSR and workplace wellbeing trends to shape partnership opportunities. Not Mission Critical - but for extra bonus points: Experience working within a charity, not-for-profit or social impact organisation securing corporate partnerships. Proficiency in Salesforce or similar CRM systems used for partnership pipeline and reporting. Experience coordinating partnerships across multiple markets or regions, including working within a matrixed or global structure. Exposure to licensing, sponsorship or workplace fundraising partnership models. GOOD CAUSE: Working for Movember, you ll help turn ideas (and moustaches) into millions for men s health. Every bit we raise changes the face of men s health by funding research, improving treatments, and supporting programs that help save lives. We re even shaping government policies on men s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men s health benefits not just men, but all the communities they serve. GOOD VIBES: We love weekends. That s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub. Come the hairy season, the energy cranks up. We re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best. GOOD CREW: Spoiler alert: we re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo. We offer: Hybrid/Flexible working we offer our team a split of home and office working 13 weeks paid Parental Leave and 6 weeks annual leave Health Cash Plan to support the costs of everyday healthcare needs (dental, optical, wellbeing) An Employee Assistance Programme offering face to face counselling, plus legal and financial support A fun stimulating and collaborating culture, with company events Service awards after 3, 5 and 10 year Committees to join Culture team, Equity Diversity & Inclusion Bike to work scheme Half day Fridays for 9 months of the year Being different is how we started. And it s also helped us raise $1 billion for men s health. So, we know the power of diverse experiences, skills and perspectives. Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants skills, experience and knowledge, ensuring all applicants are treated fairly. Do you want to DO GOOD? If so, we d love to hear from you.

Our client is a fast-growing, founder-led organisation moving from start-up energy into a more structured, scalable growth phase. Technology is central to success, but it now needs focus to enable the business to move faster. This is a senior leadership opportunity for a hands-on IT Director who can take a solid but fragmented technology estate and turn it into a streamlined, secure, future-ready platform. You ll sit at Executive level, work closely with founders and the CEO, and play a defining role in shaping how technology supports customers, revenue, and long-term growth. The foundations are in place: Strong technology partners and consultants Modern tooling (Jira, Salesforce re-platforming underway) Improved software stability A small but capable core team across IT Ops, DevOps, Helpdesk, and Projects Now the focus shifts to proactivity, optimisation, and leadership visibility: Reducing cost and complexity Driving automation and AI-led efficiencies Making technology more effective, better communicated, and more commercially aligned Your mandate is clear: make it leaner, smarter, and more impactful. As IT Director, you will: Own and deliver a 3-year technology roadmap aligned to business growth Lead IT strategy, operations, security, and vendor management Optimise OPEX budget, with a clear target to cut costs, through smarter spend, simplification, and automation Rationalise a tech stack that has grown through add-ons and point solutions Strengthen cyber security, governance, and compliance Bring visibility and clarity to technology decisions, risks, and outcomes at Exec level Be present, vocal, and influential Lead, develop, and challenge a hybrid internal and outsourced team About you: An EdTech or Software House background would lend itself well here, or a B2B2C environment, so you have full understanding of customer onboarding and experience. Commercially minded and comfortable owning full budgets Previously led change in scaling, founder-led or growth-stage environments Balances strategy with delivery and isn t afraid to get hands-on Can simplify complexity and explain technology simply Has experience with SaaS platforms, cloud environments, integrations, and vendors Understands cyber security, GDPR, and operational risk Permanent opportunity Hybrid role: 3 days per week in the office (St Albans) Salary up to £120,000 Up to 20% bonus, 28 days holiday + Bank Holiday, 6% employer pension contribution, wellbeing programme and more. Modern office space, free breakfast, discounted parking

Senior Business Development Manager Our client is seeking a highly driven Advisory Business Development Manager to generate new business and grow key accounts for our Energy Advisory Services as well as our wider service offerings including Energy Consulting, Energy Management Services, Demand Side Response (DSR), and Smart Grid participation. This individual will play a pivotal role in achieving 5m of annualised sales, building relationships at senior level, and positioning the business as the partner of choice for energy services and transformation This role will be responsible for creating a lead generation program utilising wider the business resources and expertise where required, covering bid management for Advisory tenders that are issued, campaign management and networking / promotion of the business within the market. Main duties The successful candidate will be expected to carry out the following tasks: Business Development & Sales Delivery Identify, target, and secure new opportunities for energy Advisory services including Data management, Procurement, Invoice and Risk Management, Research and Renewables within both private and public sectors. Achieve and exceed a personal sales target of 2m annualised revenue. Develop a strong pipeline through a mix of self-generated leads to acquire new logos, networking, and leveraging the existing client base. Lead the end-to-end sales process: prospecting, qualification, bid development, pricing, presentations, negotiation, and contract close. Client Engagement Build senior-level relationships with client decision-makers (CFOs, COOs, Sustainability Directors, Estate Managers). Understand client challenges in cost reduction, carbon reduction, compliance, and ESG - and translate these into tailored solutions. Position the company as a long-term strategic partner by cross-selling Consulting & Energy Solutions services. Internal Collaboration Work closely with technical specialists, solution architects, and delivery teams to scope compelling, deliverable solutions. Partner with Head of Departments and marketing to develop campaigns, case studies, and thought leadership to support lead generation. Provide accurate sales forecasts, reporting on pipeline, and market intelligence to the leadership team through the utilisation of our CRM platform Salesforce. Market & Sector Knowledge Keep abreast of energy market trends, government policy, and funding mechanisms relevant to EPCs and sustainability. Represent the company at industry events, conferences, and roundtables, positioning the brand as a thought leader. Skills & Experience Required Proven track record in business development, with consistent achievement of 1m+ annual sales targets. Strong knowledge of energy advisory services and related sustainability services. Excellent commercial acumen with ability to shape complex solutions and contracts. Skilled communicator with experience presenting to senior stakeholders and closing high-value deals. Ability to influence at C-suite level and build long-term client relationships. Strong proposal writing, bid management, and negotiation skills. Self-starter with high levels of motivation, resilience, and results orientation Qualifications Degree in Business, Engineering, Energy, or related discipline (desirable) Professional memberships (e.g., Energy Institute, CIBSE, IEMA) advantageous Evidence of CPD in energy management, decarbonisation, or sustainability fields preferred What We Offer Competitive base salary with performance bonus Car allowance, pension, private healthcare, and flexible benefits Opportunity to lead high-profile projects that drive meaningful sustainability impact Access to extensive professional network and career development pathways

Bathroom Installation Manager Uxbridge Up to 50k Depending on experience + Car Allowance + Bonus Elliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager to cover Uxbridge and the surrounding areas. My client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Uxbridge or the surrounding area to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include: Conducting a technical survey within the customers property to enable right first-time installation. Oversee installation teams throughout the install. Conduct regular site visits to quality check and resolve any site-based issues. Manage remedial works and warranty issues. The successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / or Salesforce would be advantageous but is not essential. My client is offering a competitive base salary of up to 50k, plus 4800 car allowance, bonus, 25 days holiday, and additional benefits including laptop, phone and extra leave for your birthday. If you have the skills and experience for this role please apply online ASAP as immediate interviews are available.

Bathroom Installation Manager Peterborough Up to 50k Depending on experience + Car Allowance + Bonus Elliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager to cover Peterborough and the surrounding areas. My client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Peterborough or the surrounding area to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include: Conducting a technical survey within the customers property to enable right first-time installation. Oversee installation teams throughout the install. Conduct regular site visits to quality check and resolve any site-based issues. Manage remedial works and warranty issues. The successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / or Salesforce would be advantageous but is not essential. My client is offering a competitive base salary of up to 50k, plus 4800 car allowance, bonus, 25 days holiday, and additional benefits including laptop, phone and extra leave for your birthday. If you have the skills and experience for this role please apply online ASAP as immediate interviews are available.

Bathroom Installation Manager Ipswich Up to 50k Depending on experience + Car Allowance + Bonus Elliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager to cover Ipswich and the surrounding areas. My client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Ipswich or the surrounding area to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include: Conducting a technical survey within the customers property to enable right first-time installation. Oversee installation teams throughout the install. Conduct regular site visits to quality check and resolve any site-based issues. Manage remedial works and warranty issues. The successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / or Salesforce would be advantageous but is not essential. My client is offering a competitive base salary of up to 50k, plus 4800 car allowance, bonus, 25 days holiday, and additional benefits including laptop, phone and extra leave for your birthday. If you have the skills and experience for this role please apply online ASAP as immediate interviews are available.

Bathroom Installation Manager Cambridge Up to 50k Depending on experience + Car Allowance + Bonus Elliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager to cover Cambridge and the surrounding areas. My client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Cabmbridge or the surrounding area to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include: Conducting a technical survey within the customers property to enable right first-time installation. Oversee installation teams throughout the install. Conduct regular site visits to quality check and resolve any site-based issues. Manage remedial works and warranty issues. The successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / or Salesforce would be advantageous but is not essential. My client is offering a competitive base salary of up to 50k, plus 4800 car allowance, bonus, 25 days holiday, and additional benefits including laptop, phone and extra leave for your birthday. If you have the skills and experience for this role please apply online ASAP as immediate interviews are available.

Contract Administrator - Luton Think Specialist Recruitment are delighted to be working with a large well respected organisation who are a market leader in their field. Our client are currently experiencing a increase in business, and are looking to expand their team, so are currently in the market for another Service Contracts Administrator. This is a fully office-based role however once you have completed probation there is opportunity for hybrid working. The core hours for this role are Monday to Friday 9:30am - 6pm; however due to needs of the business to be available to Customers at all times, the successful candidate will be expected to work one weekend a month. Our clients' are offering a generous competative salary, along with an attractive package of company perks including a substantial company pension, and private health insurance. Duties: Prepare, review, administer, track and manage service contract proposals and renewals. Administer and manage existing service agreements with customers. Execute the delivery of high-quality service contracts administration & management, consistent with our clients global standards, ensuring you comply with local and legal requirements. Manage & build relationships with key account clients to maintain/establish our client as an important asset to their operations. Support the Service Sales Director in winning contracts by accurately quoting and writing contracts, whilst efficiently processing won contracts on our clients systems. Maintain compliance with service contracts, ensuring that all stakeholders understand and comply with the specific contract terms. Prepare & continuously update service contracts, in line with the agreed terms between our client and their customers. Receive and manage incoming service requests and dispatch technical engineers, prioritizing as necessary to meet the needs & requirements of different clients. Prepare and send invoices to clients, ensuring that these are processed in accordance with internal procedures. Process technical engineer's callouts, via our clients systems; review the technical engineers documentation & assuring all requirements are met, whilst also proceeding with payment to the technical engineers. Develop and execute administrative processes that advance the company's service goals and objectives. Management of all customer data, ensuring that all records are accurate & consistently updated. Provide out of hours cover to our clients, one weekend per month, take calls & manage emails for callouts, as necessary. Candidate Requirements: Previous Customer Service experience is a must. Proven previous administration experience is desired. Strong Microsoft Word, Powerpoint and Excel skills. Salesforce experience would be considered an advantage. Self-driven, independent personality with lots of enthusiasm and a desire to learn, grow and progress. Customer focused, with excellent interpersonal communication skills. Strong organisational and time management skills. Clear attention to detail. Excellent analytical & problem-solving skills. Team player who will be able to work alone or as part of a successful technical support team. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Temporary Administrative Coordinator Our client, a membership organisation for business looking to secure infrastructure globally, is seeking a highly organised and proactive individual to join their team as an Administrative Coordinator. In this role, you will provide comprehensive administrative support, assisting with day-to-day operations and ensuring the smooth running of the department. 3 days a week: Tuesday - Thursday Hours 09:00 - 17:00 ASAP Start 16.00 p/h Based in Westminster You must have knowledge of Salesforce and Mailchimp Key Responsibilities: Manage the Director's busy calendar, demonstrating excellent prioritisation skills. Prepare reports and presentations for member meetings, ensuring accuracy and attention to detail. Support member on-boarding by taking notes during meetings and following up with necessary documentation. Maintain updated contact lists in Salesforce, ensuring data accuracy. Take meeting notes during calls with members, partners, and speakers. Utilise Salesforce to file meeting notes and create/update tasks as required. File and organise relevant correspondence and information in member profiles. Proactively follow up on assigned tasks with members, providing outstanding customer service. Collaborate with members' marketing teams to facilitate communication on new launches and special events. Keep the working group member tracking sheet up to date, ensuring accurate attendance records. Prepare and distribute minutes of working group meetings promptly and accurately. Track and chase actions arising from working group meetings, reporting progress as required. Manage communication with working group members, including distributing minutes, agendas, and event invitations. Maintain thorough records of member RSVPs for special event invitations. Liaise with members and event speakers regarding logistics and joining instructions. Assist the team with other administrative tasks as needed, demonstrating flexibility and adaptability. Assisting with event preparation and organisation Key Skills and Characteristics: Proven experience in managing complex calendars across multiple time zones. Previous knowledge of Salesforce and Mailchimp Strong attention to detail, ensuring accurate and error-free work. Excellent written and verbal communication skills, with the ability to communicate professionally and effectively. Personal efficiency and exceptional time management skills, allowing you to prioritise and meet deadlines. Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), facilitating efficient and effective completion of tasks. If you are a motivated self-starter who thrives in a fast-paced environment and enjoys supporting an executive team, our client would love to hear from you. This is an excellent opportunity to join a dynamic organisation and contribute to their mission of Climate and Infrastructure. Apply today with your updated resume and a cover letter detailing your relevant experience and suitability for the role. Please email your CV to (url removed) Please note that only successful candidates will be contacted for further discussion. Thank you for considering this opportunity! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.