About the team The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed. We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle. We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone. Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector s most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio. The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early. The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery. Key responsibilities Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets. Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships. Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning. Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission. Support senior colleagues on major prospects with briefings, meeting notes, and follow ups. Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k £1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce. Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team. Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams. Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting. Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes. Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation. Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities. Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team. Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team. Share know how and peer coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues. Attend Impetus events to provide support to Philanthropy team. Person specification Essential Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations. Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts. Experience developing partnerships and managing an allocated portfolio of donor relationships. Excellent research and prospecting skills. Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM. Strong planning and organisation skills build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early. Excellent written and verbal communication skills, with strong bid-writing and storytelling ability. Ability to grasp and convey complex ideas, including Impetus model and the private equity industry. Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate. Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail. A commitment to Impetus mission Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people. Desirable Knowledge of the youth, education or employment sectors. Experience fundraising for grant makers, infrastructure organisations or intermediaries. Digital fundraising skills. Ability to think innovatively. About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person s ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission. We are evidence led and results driven for young people . click apply for full job details
Jan 09, 2026
Full time
About the team The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed. We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle. We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone. Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector s most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio. The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early. The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery. Key responsibilities Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets. Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships. Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning. Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission. Support senior colleagues on major prospects with briefings, meeting notes, and follow ups. Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k £1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce. Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team. Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams. Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting. Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes. Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation. Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities. Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team. Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team. Share know how and peer coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues. Attend Impetus events to provide support to Philanthropy team. Person specification Essential Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations. Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts. Experience developing partnerships and managing an allocated portfolio of donor relationships. Excellent research and prospecting skills. Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM. Strong planning and organisation skills build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early. Excellent written and verbal communication skills, with strong bid-writing and storytelling ability. Ability to grasp and convey complex ideas, including Impetus model and the private equity industry. Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate. Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail. A commitment to Impetus mission Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people. Desirable Knowledge of the youth, education or employment sectors. Experience fundraising for grant makers, infrastructure organisations or intermediaries. Digital fundraising skills. Ability to think innovatively. About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person s ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission. We are evidence led and results driven for young people . click apply for full job details
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. BACKGROUND: The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable. IRC UK: IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role The International Rescue Committee (IRC) is seeking an administrative and data management professional, who will streamline operations and drive efficiencies across the corporate fundraising team in support of our mission to help refugees survive, recover and gain control of their future.The Manager, Global Corporate Partnerships - Data Administration will play an essential role in supporting the Global Corporate Partnerships (GCP) team. By managing key administrative functions of data management, reporting, information management, and meeting coordination, the role will serve as an engine for the Global Corporate Partnerships team, helping streamline operations and drive revenue.The Manager will closely collaborate across the Global Corporate Partnerships team and key departments to ensure process consistency, data integrity and best-in-class account management and business development. This position offers a multifaceted growth opportunity for someone eager to advance to front-line fundraising. Key Working Relationships Senior Director, Global Corporate Partnerships Director, Tech and Consumer Director, Financial Services and Health Associate Director, New Business KEY ACCOUNTABILITIES : Contribute to the develop and implementation of business processes that improve data management and reporting across the GCP team Maintain operational dashboards in support of tracking income streams, donor engagement and success against KPIs Assist GCP leadership team with Salesforce-specific activities to maintain portfolio assignments, update records, request prospect research and due diligence, track ongoing donor communication and activity as well as additional relationship management duties; Support AD, New Business on development and coordination of new business operations and database management to ensure accurate data and efficient reporting Drive coordination around cultivation events to include data management, team communications, tracking and follow up. Synthesize and disseminate key information to GCP such as key deliverables and deadlines for organizational priorities Support the administrative needs of the Senior Director and Directors of Global Corporate Partnerships inclusive of scheduling, reports, special projects, team meetings, and operational duties Prepare and help with materials, agendas, and briefings for internal and external meetings Develop and maintain excellent working relationships with colleagues and IRC program/support staff globally. Undertake special assignments, as directed. PERSON SPECIFICATION Essential Qualifications Work Experience: Bachelor's Degree, or equivalent experience Demonstrated Skills and Competencies: Ability to work accurately and productively in a fast-paced environment and adapt to shifting priorities. Sound written and verbal communications skills; Well-developed project management skills with the ability to take initiative, keep to timelines, and to prioritize between conflicting demands; Understanding of the role of data management and analytics in the fundraising sector Ability to analyze and interpret financial data; Ability to collaborate and establish relationships with different internal teams, regardless of distance, to garner support for initiatives and to complete project effectively Highly computer literate, to include Salesforce Ability to respond quickly to changes in short-term work priorities; Dedication to fundraising for international development, humanitarian, human rights, social justice, and US immigrant communities Ability to effectively interact with a variety of internal and external contacts with confidence and poise. Desired Qualifications: Strong project management skills, experience working on multiple projects with global cross-functional teams. Criteria in the Person Specification marked with are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme. Candidates who state that they have a disability and meet these criteria, will be invited to interview. Standard Responsibilities Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC London office Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies Standard Job Requirements The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation. Related standard content: IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients. UK: Narrowing the Gender Gap: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), enhanced maternity/adoption leave and pay and gender-sensitive security protocols.Candidates must have the right to work in the UK.The application deadline is January 9, 2026IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.IRC UK will ensure that individuals with disabilities are provided with reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to
Jan 09, 2026
Full time
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. BACKGROUND: The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable. IRC UK: IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role The International Rescue Committee (IRC) is seeking an administrative and data management professional, who will streamline operations and drive efficiencies across the corporate fundraising team in support of our mission to help refugees survive, recover and gain control of their future.The Manager, Global Corporate Partnerships - Data Administration will play an essential role in supporting the Global Corporate Partnerships (GCP) team. By managing key administrative functions of data management, reporting, information management, and meeting coordination, the role will serve as an engine for the Global Corporate Partnerships team, helping streamline operations and drive revenue.The Manager will closely collaborate across the Global Corporate Partnerships team and key departments to ensure process consistency, data integrity and best-in-class account management and business development. This position offers a multifaceted growth opportunity for someone eager to advance to front-line fundraising. Key Working Relationships Senior Director, Global Corporate Partnerships Director, Tech and Consumer Director, Financial Services and Health Associate Director, New Business KEY ACCOUNTABILITIES : Contribute to the develop and implementation of business processes that improve data management and reporting across the GCP team Maintain operational dashboards in support of tracking income streams, donor engagement and success against KPIs Assist GCP leadership team with Salesforce-specific activities to maintain portfolio assignments, update records, request prospect research and due diligence, track ongoing donor communication and activity as well as additional relationship management duties; Support AD, New Business on development and coordination of new business operations and database management to ensure accurate data and efficient reporting Drive coordination around cultivation events to include data management, team communications, tracking and follow up. Synthesize and disseminate key information to GCP such as key deliverables and deadlines for organizational priorities Support the administrative needs of the Senior Director and Directors of Global Corporate Partnerships inclusive of scheduling, reports, special projects, team meetings, and operational duties Prepare and help with materials, agendas, and briefings for internal and external meetings Develop and maintain excellent working relationships with colleagues and IRC program/support staff globally. Undertake special assignments, as directed. PERSON SPECIFICATION Essential Qualifications Work Experience: Bachelor's Degree, or equivalent experience Demonstrated Skills and Competencies: Ability to work accurately and productively in a fast-paced environment and adapt to shifting priorities. Sound written and verbal communications skills; Well-developed project management skills with the ability to take initiative, keep to timelines, and to prioritize between conflicting demands; Understanding of the role of data management and analytics in the fundraising sector Ability to analyze and interpret financial data; Ability to collaborate and establish relationships with different internal teams, regardless of distance, to garner support for initiatives and to complete project effectively Highly computer literate, to include Salesforce Ability to respond quickly to changes in short-term work priorities; Dedication to fundraising for international development, humanitarian, human rights, social justice, and US immigrant communities Ability to effectively interact with a variety of internal and external contacts with confidence and poise. Desired Qualifications: Strong project management skills, experience working on multiple projects with global cross-functional teams. Criteria in the Person Specification marked with are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme. Candidates who state that they have a disability and meet these criteria, will be invited to interview. Standard Responsibilities Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC London office Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies Standard Job Requirements The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation. Related standard content: IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients. UK: Narrowing the Gender Gap: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), enhanced maternity/adoption leave and pay and gender-sensitive security protocols.Candidates must have the right to work in the UK.The application deadline is January 9, 2026IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.IRC UK will ensure that individuals with disabilities are provided with reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the Team At Airwallex, our mission is to empower businesses of all sizes to operate anywhere, anytime. Our Communications team is at the heart of telling the Airwallex story-driving awareness, building reputation, and supporting commercial growth across the EMEA region. We work cross functionally and globally, ensuring our messaging is unified, impactful, and tailored to each market we serve. What You'll Do Responsibilities: Work with the Director of Communications for EMEA to lead and implement multi channel communications for Airwallex's EMEA business, encompassing key company announcements, product launches, and major corporate milestones. Manage day to day newsroom activities: respond to inbound media inquiries, monitor industry news and trends, and proactively identify opportunities to insert Airwallex into the narrative. Strategically identify and pursue opportunities to increase the external presence of our executives, positioning them as thought leaders in key industry forums, including traditional and emerging media platforms, podcasts, speaking opportunities, and owned/social content. Prepare executives thoroughly for public engagements, ensuring consistent and impactful messaging. Oversee the development of compelling content, ensuring a unified corporate messaging strategy across all key company initiatives. Partner with commercial, product, marketing, and legal teams to craft communications and content strategies across channels, including media, podcasts, speaking opportunities, and owned/social content. Supervise agency relationships, provide guidance, and optimize output. Support internal communications programs such as Regional All Hands to build a positive workplace environment while aligning with external messaging and strategy. (Bonus) Bring experience working in Holland, France, Germany, or the Middle East, and/or fluency in additional European languages. Who You Are Minimum qualifications: 8+ years of communications experience, ideally in fintech, financial services, or a fast paced technology environment. Proven track record of building and executing effective communications campaigns to promote product launches and customer wins. Exceptional written and verbal communication skills. Technical aptitude; you're technologically savvy and can quickly get up to speed on modern tech stacks. Ability to manage complex projects, multiple stakeholders, and competing priorities across time zones. Direct experience and working relationships with journalists, producers, and editors. Comfort with ambiguity and the ability to problem solve, test and learn. The resilience to try and try again. Comfortable in a fast paced environment and able to reprioritize and quickly change gears. Preferred qualifications: Experience working in or with Holland, France, Germany, or the Middle East. Fluency in additional European languages. Experience managing agency relationships across multiple markets. Familiarity with analytics and measurement tools to assess communication effectiveness. Experience in crisis communications and reputation management. This description reflects both Airwallex's specific needs and best practices from leading fintechs, emphasizing multi market communications, executive profiling, agency management, and adaptability in a high growth, international environment. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Jan 09, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the Team At Airwallex, our mission is to empower businesses of all sizes to operate anywhere, anytime. Our Communications team is at the heart of telling the Airwallex story-driving awareness, building reputation, and supporting commercial growth across the EMEA region. We work cross functionally and globally, ensuring our messaging is unified, impactful, and tailored to each market we serve. What You'll Do Responsibilities: Work with the Director of Communications for EMEA to lead and implement multi channel communications for Airwallex's EMEA business, encompassing key company announcements, product launches, and major corporate milestones. Manage day to day newsroom activities: respond to inbound media inquiries, monitor industry news and trends, and proactively identify opportunities to insert Airwallex into the narrative. Strategically identify and pursue opportunities to increase the external presence of our executives, positioning them as thought leaders in key industry forums, including traditional and emerging media platforms, podcasts, speaking opportunities, and owned/social content. Prepare executives thoroughly for public engagements, ensuring consistent and impactful messaging. Oversee the development of compelling content, ensuring a unified corporate messaging strategy across all key company initiatives. Partner with commercial, product, marketing, and legal teams to craft communications and content strategies across channels, including media, podcasts, speaking opportunities, and owned/social content. Supervise agency relationships, provide guidance, and optimize output. Support internal communications programs such as Regional All Hands to build a positive workplace environment while aligning with external messaging and strategy. (Bonus) Bring experience working in Holland, France, Germany, or the Middle East, and/or fluency in additional European languages. Who You Are Minimum qualifications: 8+ years of communications experience, ideally in fintech, financial services, or a fast paced technology environment. Proven track record of building and executing effective communications campaigns to promote product launches and customer wins. Exceptional written and verbal communication skills. Technical aptitude; you're technologically savvy and can quickly get up to speed on modern tech stacks. Ability to manage complex projects, multiple stakeholders, and competing priorities across time zones. Direct experience and working relationships with journalists, producers, and editors. Comfort with ambiguity and the ability to problem solve, test and learn. The resilience to try and try again. Comfortable in a fast paced environment and able to reprioritize and quickly change gears. Preferred qualifications: Experience working in or with Holland, France, Germany, or the Middle East. Fluency in additional European languages. Experience managing agency relationships across multiple markets. Familiarity with analytics and measurement tools to assess communication effectiveness. Experience in crisis communications and reputation management. This description reflects both Airwallex's specific needs and best practices from leading fintechs, emphasizing multi market communications, executive profiling, agency management, and adaptability in a high growth, international environment. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
A specialist services firm in the City of London is seeking a Director in Client Services to lead a team and enhance client relationships. The role requires over 7 years of experience in Investor Relations or Client Relations, along with proven team management abilities. Ideal candidates will possess a degree in Finance or a related field, and familiarity with Salesforce. This position offers the chance to work in a dynamic environment and make a significant impact on client service delivery.
Jan 09, 2026
Full time
A specialist services firm in the City of London is seeking a Director in Client Services to lead a team and enhance client relationships. The role requires over 7 years of experience in Investor Relations or Client Relations, along with proven team management abilities. Ideal candidates will possess a degree in Finance or a related field, and familiarity with Salesforce. This position offers the chance to work in a dynamic environment and make a significant impact on client service delivery.
Metro Safety is seeking a motivated and organised Business Development Support Exec to strengthen our sales support function & contribute directly to customer retention, growth & commercial success. Location: Hybrid/London, UK Salary: Co-ordinator Grade Contracted Hours: 40 hours per week This role provides an exciting opportunity to work closely with the Business Development Director and wider Sales Team to support business development operations across Metro Safety. Combining administrative excellence with commercial insight, you'll play a key part in helping the team win new opportunities, improve customer engagement and maintain high-quality Salesforce CRM data. As part of the broader Obsequio Group, you'll have access to professional development and clear progression opportunities for individuals who show initiative, accuracy, and commitment to exceptional service. What You'll Be Doing Provide proactive administrative support to the Business Development Director and wider Sales Team Prepare meeting materials, presentations and performance summaries ahead of internal and external engagements Attend meetings, take minutes, record actions and follow up to ensure completion Coordinate diaries, meeting logistics and post-meeting correspondence Maintain updated, organised documentation related to business development activity Reporting & Data Management Generate and compile regular Salesforce reports and dashboards on pipeline, retention, and performance metrics Ensure accuracy of key performance indicator (KPI) data used in reporting Undertake regular data hygiene activities to uphold CRM integrity Support collation and production of Business Review Packs Quoting & Commercial Administration Create and update quotes within Salesforce, ensuring accuracy and timely submission Coordinate bid preparation, document formatting, and compliance checks Liaise with customers to confirm quotation details, follow up proposals, and update CRM accordingly Customer Support & Retention Respond to basic customer enquiries via phone and email, ensuring all interactions are logged Engage proactively with customers to support service retention across contract lifecycles Operational & Salesforce Support Assist with target tracking and departmental performance reporting Identify process improvement opportunities and support documentation updates Develop into a Salesforce Super User, supporting and guiding the wider team (training provided) Liaise with operational teams to ensure customer needs are met professionally and promptly Who We're Looking For We're looking for someone who is enthusiastic about supporting commercial delivery, is highly organised, and enjoys working in a team-oriented, high-performing environment. You will have strong communication skills, attention to detail, and a proactive, service-driven approach. Skills, Experience & Qualifications Proven customer success or customer-focused experience Strong attention to detail and accuracy Good computer literacy, including Salesforce and Excel Numeracy skills and data accuracy mindset Clear and effective communication skills Pro active and responsible problem solving approach Degree or equivalent qualification Experience using company databases / CRM systems Initiative and ability to deliver high-quality output Willingness to learn and develop professionally Ability to influence and engage with customers and internal stakeholders Be part of a growing, technology driven compliance business Work in a hybrid, supportive and collaborative environment Develop your skills in business development, CRM and customer engagement Clear progression opportunities for high performers Contribute to a team that values service excellence and customer success Apply now At our core, we specialise in delivering a spectrum of technology-driven compliance solutions, dedicated to ensuring the safety of environments where people reside, learn, and work. Full Name Email Phone Upload your CV (PDF, DOC, DOCX)
Jan 09, 2026
Full time
Metro Safety is seeking a motivated and organised Business Development Support Exec to strengthen our sales support function & contribute directly to customer retention, growth & commercial success. Location: Hybrid/London, UK Salary: Co-ordinator Grade Contracted Hours: 40 hours per week This role provides an exciting opportunity to work closely with the Business Development Director and wider Sales Team to support business development operations across Metro Safety. Combining administrative excellence with commercial insight, you'll play a key part in helping the team win new opportunities, improve customer engagement and maintain high-quality Salesforce CRM data. As part of the broader Obsequio Group, you'll have access to professional development and clear progression opportunities for individuals who show initiative, accuracy, and commitment to exceptional service. What You'll Be Doing Provide proactive administrative support to the Business Development Director and wider Sales Team Prepare meeting materials, presentations and performance summaries ahead of internal and external engagements Attend meetings, take minutes, record actions and follow up to ensure completion Coordinate diaries, meeting logistics and post-meeting correspondence Maintain updated, organised documentation related to business development activity Reporting & Data Management Generate and compile regular Salesforce reports and dashboards on pipeline, retention, and performance metrics Ensure accuracy of key performance indicator (KPI) data used in reporting Undertake regular data hygiene activities to uphold CRM integrity Support collation and production of Business Review Packs Quoting & Commercial Administration Create and update quotes within Salesforce, ensuring accuracy and timely submission Coordinate bid preparation, document formatting, and compliance checks Liaise with customers to confirm quotation details, follow up proposals, and update CRM accordingly Customer Support & Retention Respond to basic customer enquiries via phone and email, ensuring all interactions are logged Engage proactively with customers to support service retention across contract lifecycles Operational & Salesforce Support Assist with target tracking and departmental performance reporting Identify process improvement opportunities and support documentation updates Develop into a Salesforce Super User, supporting and guiding the wider team (training provided) Liaise with operational teams to ensure customer needs are met professionally and promptly Who We're Looking For We're looking for someone who is enthusiastic about supporting commercial delivery, is highly organised, and enjoys working in a team-oriented, high-performing environment. You will have strong communication skills, attention to detail, and a proactive, service-driven approach. Skills, Experience & Qualifications Proven customer success or customer-focused experience Strong attention to detail and accuracy Good computer literacy, including Salesforce and Excel Numeracy skills and data accuracy mindset Clear and effective communication skills Pro active and responsible problem solving approach Degree or equivalent qualification Experience using company databases / CRM systems Initiative and ability to deliver high-quality output Willingness to learn and develop professionally Ability to influence and engage with customers and internal stakeholders Be part of a growing, technology driven compliance business Work in a hybrid, supportive and collaborative environment Develop your skills in business development, CRM and customer engagement Clear progression opportunities for high performers Contribute to a team that values service excellence and customer success Apply now At our core, we specialise in delivering a spectrum of technology-driven compliance solutions, dedicated to ensuring the safety of environments where people reside, learn, and work. Full Name Email Phone Upload your CV (PDF, DOC, DOCX)
. About the team: Our Programme Delivery Office brings together experts in Project, Change, Programme Management and Digital Transformation to deliver transformational initiatives across Elsevier's analytical and digital ecosystem.Our mission is to enable strategic execution that creates measurable value for our customers, our teams, and our business. We partner globally across business units to drive innovation, improve efficiency, and ensure the seamless delivery of business & technology transformation. About the role: The Transformation Programme Director is a senior orchestrator who helps turn strategy into sustained business outcomes. Beyond delivering programmes, you will support shaping the target operating model, orchestrate change across process, data, technology and people, and help ensure value is realised and reported.You will initially programme manage the Polaris Programme - a multi-phase transformation designed to harmonise and optimise Elsevier's Lead-to-Invoice processes and capabilities across all business units. You will manage the programme roadmap that blends best-in-class sales practices, process excellence, data foundations, and AI/automation to deliver a future-ready, scalable revenue platform.The role joins in the early stages of Phase 1 (Process Harmonisation), where we will establish a common blueprint, drive adoption and harmonise ways of working. Future phases will support business onboarding, adoption and realisation of the strategic benefits of the transformation.Working with senior stakeholders, project managers and delivery teams, you will ensure clear governance, alignment, and delivery of outcomes that drive long-term business value. Key responsibilities: Directing the delivery of programme outcomes aligned to strategic business objectives, with a focus on driving transformation and long-term value. Establishing pragmatic governance, dependency management and decision rights across programmes and functions. Developing trusted relationships with senior stakeholders to enable decision-making and ensure alignment across global teams. Communicating progress with transparency, from executive sponsors to front-line teams; escalate early on structural risks. Safeguarding scope, schedule, budget and quality; run RAID, dependency and change control rigorously. Supporting and empowering project teams, holding them to outcome-based milestones, stopping or steering activities that don't add value Requirements: Proven leadership of large-scale Sales / Lead-to-Invoice / Salesforce transformation within a complex, global matrix organisation. Strong commercial acumen, with experience in vendor and budget management. Exceptional stakeholder management and influencing skills at the executive level. Strategic thinker with the ability to simplify complexity and bring clarity to multiple workstreams. Track record of value-centric delivery-OKRs, benefits realisation, and adoption metrics Demonstrated ability to lead and motivate diverse teams, fostering engagement through a shared purpose and clear outcomes. Consultative and collaborative approach comfortable leading across business and technology. Experience matrix managing teams of varying sizes and capabilities, applying different motivational and development strategies as needed. The Ideal Candidate- You are a confident and empathetic leader who thrives in complex environments. You bring structure where there is ambiguity, foster alignment across diverse stakeholders, and inspire teams to deliver transformational change. You combine strategic insight with execution discipline, ensuring programs deliver measurable outcomes that advance our business goals.Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Pension Plan Home, office, or commuting allowance. Generous vacation entitlement and option for sabbatical leave Maternity, Paternity, Adoption and Family Care leave Flexible working hours Personal Choice budget Internal communities and networks Various employee discounts Recruitment introduction reward Employee Assistance Program (global) About the business - A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education, and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Transformation Programme Director Are you a strategic programme leader Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed
Jan 09, 2026
Full time
. About the team: Our Programme Delivery Office brings together experts in Project, Change, Programme Management and Digital Transformation to deliver transformational initiatives across Elsevier's analytical and digital ecosystem.Our mission is to enable strategic execution that creates measurable value for our customers, our teams, and our business. We partner globally across business units to drive innovation, improve efficiency, and ensure the seamless delivery of business & technology transformation. About the role: The Transformation Programme Director is a senior orchestrator who helps turn strategy into sustained business outcomes. Beyond delivering programmes, you will support shaping the target operating model, orchestrate change across process, data, technology and people, and help ensure value is realised and reported.You will initially programme manage the Polaris Programme - a multi-phase transformation designed to harmonise and optimise Elsevier's Lead-to-Invoice processes and capabilities across all business units. You will manage the programme roadmap that blends best-in-class sales practices, process excellence, data foundations, and AI/automation to deliver a future-ready, scalable revenue platform.The role joins in the early stages of Phase 1 (Process Harmonisation), where we will establish a common blueprint, drive adoption and harmonise ways of working. Future phases will support business onboarding, adoption and realisation of the strategic benefits of the transformation.Working with senior stakeholders, project managers and delivery teams, you will ensure clear governance, alignment, and delivery of outcomes that drive long-term business value. Key responsibilities: Directing the delivery of programme outcomes aligned to strategic business objectives, with a focus on driving transformation and long-term value. Establishing pragmatic governance, dependency management and decision rights across programmes and functions. Developing trusted relationships with senior stakeholders to enable decision-making and ensure alignment across global teams. Communicating progress with transparency, from executive sponsors to front-line teams; escalate early on structural risks. Safeguarding scope, schedule, budget and quality; run RAID, dependency and change control rigorously. Supporting and empowering project teams, holding them to outcome-based milestones, stopping or steering activities that don't add value Requirements: Proven leadership of large-scale Sales / Lead-to-Invoice / Salesforce transformation within a complex, global matrix organisation. Strong commercial acumen, with experience in vendor and budget management. Exceptional stakeholder management and influencing skills at the executive level. Strategic thinker with the ability to simplify complexity and bring clarity to multiple workstreams. Track record of value-centric delivery-OKRs, benefits realisation, and adoption metrics Demonstrated ability to lead and motivate diverse teams, fostering engagement through a shared purpose and clear outcomes. Consultative and collaborative approach comfortable leading across business and technology. Experience matrix managing teams of varying sizes and capabilities, applying different motivational and development strategies as needed. The Ideal Candidate- You are a confident and empathetic leader who thrives in complex environments. You bring structure where there is ambiguity, foster alignment across diverse stakeholders, and inspire teams to deliver transformational change. You combine strategic insight with execution discipline, ensuring programs deliver measurable outcomes that advance our business goals.Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Pension Plan Home, office, or commuting allowance. Generous vacation entitlement and option for sabbatical leave Maternity, Paternity, Adoption and Family Care leave Flexible working hours Personal Choice budget Internal communities and networks Various employee discounts Recruitment introduction reward Employee Assistance Program (global) About the business - A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education, and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Transformation Programme Director Are you a strategic programme leader Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed
Contract Administrator - Luton Think Specialist Recruitment are delighted to be working with a large well respected organisation who are a market leader in their field. Our client are currently experiencing a increase in business, and are looking to expand their team, so are currently in the market for another Service Contracts Administrator. This is a fully office-based role however once you have completed probation there is opportunity for hybrid working. The core hours for this role are Monday to Friday 9:30am - 6pm; however due to needs of the business to be available to Customers at all times, the successful candidate will be expected to work one weekend a month. Our clients' are offering a generous competative salary, along with an attractive package of company perks including a substantial company pension, and private health insurance. Duties: Prepare, review, administer, track and manage service contract proposals and renewals. Administer and manage existing service agreements with customers. Execute the delivery of high-quality service contracts administration & management, consistent with our clients global standards, ensuring you comply with local and legal requirements. Manage & build relationships with key account clients to maintain/establish our client as an important asset to their operations. Support the Service Sales Director in winning contracts by accurately quoting and writing contracts, whilst efficiently processing won contracts on our clients systems. Maintain compliance with service contracts, ensuring that all stakeholders understand and comply with the specific contract terms. Prepare & continuously update service contracts, in line with the agreed terms between our client and their customers. Receive and manage incoming service requests and dispatch technical engineers, prioritizing as necessary to meet the needs & requirements of different clients. Prepare and send invoices to clients, ensuring that these are processed in accordance with internal procedures. Process technical engineer's callouts, via our clients systems; review the technical engineers documentation & assuring all requirements are met, whilst also proceeding with payment to the technical engineers. Develop and execute administrative processes that advance the company's service goals and objectives. Management of all customer data, ensuring that all records are accurate & consistently updated. Provide out of hours cover to our clients, one weekend per month, take calls & manage emails for callouts, as necessary. Candidate Requirements: Previous Customer Service experience is a must. Proven previous administration experience is desired. Strong Microsoft Word, Powerpoint and Excel skills. Salesforce experience would be considered an advantage. Self-driven, independent personality with lots of enthusiasm and a desire to learn, grow and progress. Customer focused, with excellent interpersonal communication skills. Strong organisational and time management skills. Clear attention to detail. Excellent analytical & problem-solving skills. Team player who will be able to work alone or as part of a successful technical support team. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Jan 08, 2026
Full time
Contract Administrator - Luton Think Specialist Recruitment are delighted to be working with a large well respected organisation who are a market leader in their field. Our client are currently experiencing a increase in business, and are looking to expand their team, so are currently in the market for another Service Contracts Administrator. This is a fully office-based role however once you have completed probation there is opportunity for hybrid working. The core hours for this role are Monday to Friday 9:30am - 6pm; however due to needs of the business to be available to Customers at all times, the successful candidate will be expected to work one weekend a month. Our clients' are offering a generous competative salary, along with an attractive package of company perks including a substantial company pension, and private health insurance. Duties: Prepare, review, administer, track and manage service contract proposals and renewals. Administer and manage existing service agreements with customers. Execute the delivery of high-quality service contracts administration & management, consistent with our clients global standards, ensuring you comply with local and legal requirements. Manage & build relationships with key account clients to maintain/establish our client as an important asset to their operations. Support the Service Sales Director in winning contracts by accurately quoting and writing contracts, whilst efficiently processing won contracts on our clients systems. Maintain compliance with service contracts, ensuring that all stakeholders understand and comply with the specific contract terms. Prepare & continuously update service contracts, in line with the agreed terms between our client and their customers. Receive and manage incoming service requests and dispatch technical engineers, prioritizing as necessary to meet the needs & requirements of different clients. Prepare and send invoices to clients, ensuring that these are processed in accordance with internal procedures. Process technical engineer's callouts, via our clients systems; review the technical engineers documentation & assuring all requirements are met, whilst also proceeding with payment to the technical engineers. Develop and execute administrative processes that advance the company's service goals and objectives. Management of all customer data, ensuring that all records are accurate & consistently updated. Provide out of hours cover to our clients, one weekend per month, take calls & manage emails for callouts, as necessary. Candidate Requirements: Previous Customer Service experience is a must. Proven previous administration experience is desired. Strong Microsoft Word, Powerpoint and Excel skills. Salesforce experience would be considered an advantage. Self-driven, independent personality with lots of enthusiasm and a desire to learn, grow and progress. Customer focused, with excellent interpersonal communication skills. Strong organisational and time management skills. Clear attention to detail. Excellent analytical & problem-solving skills. Team player who will be able to work alone or as part of a successful technical support team. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Please note, this is a 12 month fixed-term contract. For over 20 years, Waystone has been at the cutting edge of specialist services for the asset management industry - partnering with institutional investors, investment funds and asset managers. We work with our clients to help build, support, and protect investment structures and strategies worldwide. Our success depends upon our ability to attract and retain the best, most diverse talent and provide our employees with a broad spectrum of professional development opportunities. Our workplace environment is an inclusive one, where employees can be themselves, reach their full potential and drive business results. Summary The Director role at Waystone in the Distribution - Investment Solutions division is Head of Client Services with 7+ years' experience in an Investor Relations or Client Relations team alongside a UCITS/Funds sales team. The role leads and manages the Client Services team and reports into the Global Head of Distribution. The role supports the management of the Investment Solutions team alongside the Global Head of Distribution and works alongside the European-wide Sales team to deliver excellent client onboarding and service to all stakeholders. The role has full understanding and knowledge on how the Distribution business is managed and run day-to-day to deliver on business goals and targets. The role works with a highly dynamic and motivated team and offers the opportunity for an individual to take ownership of their deliverables to become both a manager and integral member of the team. This in turn will create a meaningful difference to the team, the business' value proposition, and relationships with stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES To lead and manage the Client Services team within Investment Solutions. To be responsible for all deliverables that the Client Services team have to all stakeholders: both external and internal. To organise, co coordinate, teach and develop the wider team to support these deliverables. To maintain and develop a leadership role for other team members. The role is multi faced and covers client services, investor relations, events, branding marketing and coordinates the governance and reporting of the Investment Solutions team to the wider organisation. The individual should have the ability to problem solve and deliver on client requests. This will include, but not be limited to, all investor relations work (investor meeting coordination, RFPs, due diligence, country registrations coordination, platform onboarding, databases, distribution agreements, rebate management, etc.). Communicate on annual targets, deliverables and commitments to all investment managers. To have strong relationships with clients (both investment managers and investors) and to be an individual that they can come to for help and can rely on from the team. Lead & develop our service offering to investment managers and how we can communicate ongoing sales activity, pipeline progression and asset raising achievements. Lead in marketing, branding and events initiatives and build out a marketing annual calendar for the Investment Solutions team. To communicate and commit to deliverables for the year to investment managers and see these come to fruition. To drive discussion on how to market our funds with the team and to brainstorm and develop new materials and content for our business. Organise, oversee the annual roadshow schedule and co coordinate meeting deliverables across the team. Build and develop the processes and reporting deliverables that the Client Services and Investment Solutions team undertakes. Lead and oversee all team governance and reporting to the wider organisation - understand deal flows, all of our clients, shareholder registers, asset raising targets, deliverables and board reporting. Collect and report on Sales team data in a clear and concise manner to review targets and achievements. To share this with the Global Head of Distribution and lead on team reporting. Drive and build initiatives across the team to improve efficiencies for the Sales team, internal processes, reporting and relationship management. To have the ability to manage and organise high workload to meet deadlines across all stakeholders. Understand all aspects that create a highly motivated Sales team and how the business works. To have strong proficiency in Salesforce and email marketing tools to record, track and report on all activities. To exhibit an excellent attitude, understanding and results driven approach to client relationship management. To deliver a service above expectations and to develop a significant value add proposition of Investment Solutions to both investment managers and clients. REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience 7+ years' experience in working with clients and with exposure to alternative UCITS and AIFs, ideally within an Investor Relations or Client Relations team for an asset manager or fund service provider. Previous team management experience. Excellent oral and written communication skills in English. High level of attention to detail. The ability to work to deadlines. Collaboration with colleagues across geographic and functional boundaries. An ability to combine an understanding of local markets within the wider business & regulatory context. High levels of personal integrity and client service. Self motivation and confidence. Solid computer skills, particularly in Salesforce or a similar CRM system, Excel and PowerPoint. Education Strong academic background including a Degree in Finance/Business/Economics or related field. Minimum B.A. degree from a reputable institution, preferably within a finance focused curriculum.
Jan 08, 2026
Full time
Please note, this is a 12 month fixed-term contract. For over 20 years, Waystone has been at the cutting edge of specialist services for the asset management industry - partnering with institutional investors, investment funds and asset managers. We work with our clients to help build, support, and protect investment structures and strategies worldwide. Our success depends upon our ability to attract and retain the best, most diverse talent and provide our employees with a broad spectrum of professional development opportunities. Our workplace environment is an inclusive one, where employees can be themselves, reach their full potential and drive business results. Summary The Director role at Waystone in the Distribution - Investment Solutions division is Head of Client Services with 7+ years' experience in an Investor Relations or Client Relations team alongside a UCITS/Funds sales team. The role leads and manages the Client Services team and reports into the Global Head of Distribution. The role supports the management of the Investment Solutions team alongside the Global Head of Distribution and works alongside the European-wide Sales team to deliver excellent client onboarding and service to all stakeholders. The role has full understanding and knowledge on how the Distribution business is managed and run day-to-day to deliver on business goals and targets. The role works with a highly dynamic and motivated team and offers the opportunity for an individual to take ownership of their deliverables to become both a manager and integral member of the team. This in turn will create a meaningful difference to the team, the business' value proposition, and relationships with stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES To lead and manage the Client Services team within Investment Solutions. To be responsible for all deliverables that the Client Services team have to all stakeholders: both external and internal. To organise, co coordinate, teach and develop the wider team to support these deliverables. To maintain and develop a leadership role for other team members. The role is multi faced and covers client services, investor relations, events, branding marketing and coordinates the governance and reporting of the Investment Solutions team to the wider organisation. The individual should have the ability to problem solve and deliver on client requests. This will include, but not be limited to, all investor relations work (investor meeting coordination, RFPs, due diligence, country registrations coordination, platform onboarding, databases, distribution agreements, rebate management, etc.). Communicate on annual targets, deliverables and commitments to all investment managers. To have strong relationships with clients (both investment managers and investors) and to be an individual that they can come to for help and can rely on from the team. Lead & develop our service offering to investment managers and how we can communicate ongoing sales activity, pipeline progression and asset raising achievements. Lead in marketing, branding and events initiatives and build out a marketing annual calendar for the Investment Solutions team. To communicate and commit to deliverables for the year to investment managers and see these come to fruition. To drive discussion on how to market our funds with the team and to brainstorm and develop new materials and content for our business. Organise, oversee the annual roadshow schedule and co coordinate meeting deliverables across the team. Build and develop the processes and reporting deliverables that the Client Services and Investment Solutions team undertakes. Lead and oversee all team governance and reporting to the wider organisation - understand deal flows, all of our clients, shareholder registers, asset raising targets, deliverables and board reporting. Collect and report on Sales team data in a clear and concise manner to review targets and achievements. To share this with the Global Head of Distribution and lead on team reporting. Drive and build initiatives across the team to improve efficiencies for the Sales team, internal processes, reporting and relationship management. To have the ability to manage and organise high workload to meet deadlines across all stakeholders. Understand all aspects that create a highly motivated Sales team and how the business works. To have strong proficiency in Salesforce and email marketing tools to record, track and report on all activities. To exhibit an excellent attitude, understanding and results driven approach to client relationship management. To deliver a service above expectations and to develop a significant value add proposition of Investment Solutions to both investment managers and clients. REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience 7+ years' experience in working with clients and with exposure to alternative UCITS and AIFs, ideally within an Investor Relations or Client Relations team for an asset manager or fund service provider. Previous team management experience. Excellent oral and written communication skills in English. High level of attention to detail. The ability to work to deadlines. Collaboration with colleagues across geographic and functional boundaries. An ability to combine an understanding of local markets within the wider business & regulatory context. High levels of personal integrity and client service. Self motivation and confidence. Solid computer skills, particularly in Salesforce or a similar CRM system, Excel and PowerPoint. Education Strong academic background including a Degree in Finance/Business/Economics or related field. Minimum B.A. degree from a reputable institution, preferably within a finance focused curriculum.
Temporary Administrative Coordinator Our client, a membership organisation for business looking to secure infrastructure globally, is seeking a highly organised and proactive individual to join their team as an Administrative Coordinator. In this role, you will provide comprehensive administrative support, assisting with day-to-day operations and ensuring the smooth running of the department. 3 days a week: Tuesday - Thursday Hours 09:00 - 17:00 ASAP Start 16.00 p/h Based in Westminster You must have knowledge of Salesforce and Mailchimp Key Responsibilities: Manage the Director's busy calendar, demonstrating excellent prioritisation skills. Prepare reports and presentations for member meetings, ensuring accuracy and attention to detail. Support member on-boarding by taking notes during meetings and following up with necessary documentation. Maintain updated contact lists in Salesforce, ensuring data accuracy. Take meeting notes during calls with members, partners, and speakers. Utilise Salesforce to file meeting notes and create/update tasks as required. File and organise relevant correspondence and information in member profiles. Proactively follow up on assigned tasks with members, providing outstanding customer service. Collaborate with members' marketing teams to facilitate communication on new launches and special events. Keep the working group member tracking sheet up to date, ensuring accurate attendance records. Prepare and distribute minutes of working group meetings promptly and accurately. Track and chase actions arising from working group meetings, reporting progress as required. Manage communication with working group members, including distributing minutes, agendas, and event invitations. Maintain thorough records of member RSVPs for special event invitations. Liaise with members and event speakers regarding logistics and joining instructions. Assist the team with other administrative tasks as needed, demonstrating flexibility and adaptability. Assisting with event preparation and organisation Key Skills and Characteristics: Proven experience in managing complex calendars across multiple time zones. Previous knowledge of Salesforce and Mailchimp Strong attention to detail, ensuring accurate and error-free work. Excellent written and verbal communication skills, with the ability to communicate professionally and effectively. Personal efficiency and exceptional time management skills, allowing you to prioritise and meet deadlines. Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), facilitating efficient and effective completion of tasks. If you are a motivated self-starter who thrives in a fast-paced environment and enjoys supporting an executive team, our client would love to hear from you. This is an excellent opportunity to join a dynamic organisation and contribute to their mission of Climate and Infrastructure. Apply today with your updated resume and a cover letter detailing your relevant experience and suitability for the role. Please email your CV to (url removed) Please note that only successful candidates will be contacted for further discussion. Thank you for considering this opportunity! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 08, 2026
Seasonal
Temporary Administrative Coordinator Our client, a membership organisation for business looking to secure infrastructure globally, is seeking a highly organised and proactive individual to join their team as an Administrative Coordinator. In this role, you will provide comprehensive administrative support, assisting with day-to-day operations and ensuring the smooth running of the department. 3 days a week: Tuesday - Thursday Hours 09:00 - 17:00 ASAP Start 16.00 p/h Based in Westminster You must have knowledge of Salesforce and Mailchimp Key Responsibilities: Manage the Director's busy calendar, demonstrating excellent prioritisation skills. Prepare reports and presentations for member meetings, ensuring accuracy and attention to detail. Support member on-boarding by taking notes during meetings and following up with necessary documentation. Maintain updated contact lists in Salesforce, ensuring data accuracy. Take meeting notes during calls with members, partners, and speakers. Utilise Salesforce to file meeting notes and create/update tasks as required. File and organise relevant correspondence and information in member profiles. Proactively follow up on assigned tasks with members, providing outstanding customer service. Collaborate with members' marketing teams to facilitate communication on new launches and special events. Keep the working group member tracking sheet up to date, ensuring accurate attendance records. Prepare and distribute minutes of working group meetings promptly and accurately. Track and chase actions arising from working group meetings, reporting progress as required. Manage communication with working group members, including distributing minutes, agendas, and event invitations. Maintain thorough records of member RSVPs for special event invitations. Liaise with members and event speakers regarding logistics and joining instructions. Assist the team with other administrative tasks as needed, demonstrating flexibility and adaptability. Assisting with event preparation and organisation Key Skills and Characteristics: Proven experience in managing complex calendars across multiple time zones. Previous knowledge of Salesforce and Mailchimp Strong attention to detail, ensuring accurate and error-free work. Excellent written and verbal communication skills, with the ability to communicate professionally and effectively. Personal efficiency and exceptional time management skills, allowing you to prioritise and meet deadlines. Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), facilitating efficient and effective completion of tasks. If you are a motivated self-starter who thrives in a fast-paced environment and enjoys supporting an executive team, our client would love to hear from you. This is an excellent opportunity to join a dynamic organisation and contribute to their mission of Climate and Infrastructure. Apply today with your updated resume and a cover letter detailing your relevant experience and suitability for the role. Please email your CV to (url removed) Please note that only successful candidates will be contacted for further discussion. Thank you for considering this opportunity! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Posted Thursday, July 31, 2025 at 4:00 AM Realterm is a real estate operator whose employees have a track record of capitalizing on durable insights into the supply and demand of real assets through the global supply chain. Realterm seeks to build and invest in value-added business platforms that have a proprietary position in their markets, source investments with favorable supply/demand dynamics and bring intense focus to operating results. Realterm offers several career fields such as Accounting, Asset Management, Capital Markets and Investor Relations, Construction, Finance, Investments, Leasing, and Property Management that make working here unique, challenging, stimulating, and rewarding. With offices in Amsterdam, Annapolis, Baltimore, Chicago, Frankfurt, Houston, Los Angeles, Montré al, New York, Singapore and Sydney, you are empowered to take your career where you want it to go. A career at Realterm allows you thrive in a fast-paced workplace environment with tremendous scale. Enjoy working in a collaborative environment with supportive teammates where you will be challenged to grow and be at your best every day.We offer our employees a robust and competitive benefits package. If you are looking for a rewarding career in private equity commercial real estate, apply today. Summary The Associate, Investments position is dynamic, requiring close Business Development Team (Biz Dev) collaboration and coordination, critical thinking and high-quality communication skills with the ultimate goal of driving investment activity in Europe on behalf of Realterm Logistics' Funds and investment mandates. The position will focus on sourcing and acquiring new investments on behalf of all Realterm Logistics in Europe. The position will require strategizing with Fund Leadership, general management, internal/external legal coordination, negotiation, transaction structuring, and related responsibilities to support the overall goals of the Realterm business. Key functions include target property identification, underwriting, due diligence and closing via a network of property owners, brokers and key users. The position will also require working with Realterm Asset Management & Property Management, to coordinate successful, hand-over to Realterm Asset & Property Management of acquired property. Essential Duties and Responsibilities Participate and drive new business development initiatives in conjunction with the Fund Managers and Biz Dev Team. Source new investment opportunities from existing and to-be-identified Realterm relationships. Work closely with the Realterm Team to move all aspects of transactions forward from initial identification through final delivery. Lead the day-to-day management of underwriting and due diligence, including collaboration with in-house and third-party resources. Work with the Fund Managers and the analyst team to provide due diligence information and analytical analysis of potential opportunities. Lead in negotiating contract terms and deal terms for new acquisitions, as opportunities are sourced and pursued. Assist in preparation of presentations for clients, investors, committees, and other internal reports. Work with lenders (in coordination with Realterm's Director of Finance) to determine availability of project level financing, as appropriate. Responsible for maintaining, managing, and reporting deal pipeline, ensuring that investment volume is being met on behalf of all Realterm investment targets Use SalesForce (CRM) as an active and committed team communication tool. Collaborate with the Fund Managers and the analyst team to ensure project financial models are accurate and complete. Lead in securing the appropriate internal approvals, and related documentation, as required. Responsible for sharing and uploading documents and communication on project management site for team use and record keeping, including the active use of SalesForce for team communication. Track and report investment status to internal stakeholders, investors, lenders, joint ventures, as needed. Participate in discussions with tenants, lenders, investors, and related professionals to foster growth of all client relationships. Manage day to day travel schedule and team priorities while operating remote from London office base. Accountability Character, Trust, Integrity Planning, Decision-Making & Initiative Qualifications Demonstrated proficiency in Microsoft Office applications and Argus Software. Demonstrated proficiency in using SharePoint or other document control software. Demonstrated proficiency in using Project Management & CRM software. Demonstrated ability to work proactively in an open-ended, remote office (Chicago) Education and/or Experience Bachelor's Degree Minimum of 3 years of experience in real estate with demonstrated knowledge of underwriting analysis and transaction experience preferred. The position will work in a general office setting and may require travel, up to 10% of time annually, to remote office locations based on organizational/business needs. Physical Demands Must be able to remain in a stationary position for the majority of the workday, sitting at a desk, consistently operating a computer. The person in this position must be able to access file cabinets and office machinery (to include a computer, copier, and fax machine). On occasion, may need to lift boxes of up to 10 lbs.
Jan 08, 2026
Full time
Posted Thursday, July 31, 2025 at 4:00 AM Realterm is a real estate operator whose employees have a track record of capitalizing on durable insights into the supply and demand of real assets through the global supply chain. Realterm seeks to build and invest in value-added business platforms that have a proprietary position in their markets, source investments with favorable supply/demand dynamics and bring intense focus to operating results. Realterm offers several career fields such as Accounting, Asset Management, Capital Markets and Investor Relations, Construction, Finance, Investments, Leasing, and Property Management that make working here unique, challenging, stimulating, and rewarding. With offices in Amsterdam, Annapolis, Baltimore, Chicago, Frankfurt, Houston, Los Angeles, Montré al, New York, Singapore and Sydney, you are empowered to take your career where you want it to go. A career at Realterm allows you thrive in a fast-paced workplace environment with tremendous scale. Enjoy working in a collaborative environment with supportive teammates where you will be challenged to grow and be at your best every day.We offer our employees a robust and competitive benefits package. If you are looking for a rewarding career in private equity commercial real estate, apply today. Summary The Associate, Investments position is dynamic, requiring close Business Development Team (Biz Dev) collaboration and coordination, critical thinking and high-quality communication skills with the ultimate goal of driving investment activity in Europe on behalf of Realterm Logistics' Funds and investment mandates. The position will focus on sourcing and acquiring new investments on behalf of all Realterm Logistics in Europe. The position will require strategizing with Fund Leadership, general management, internal/external legal coordination, negotiation, transaction structuring, and related responsibilities to support the overall goals of the Realterm business. Key functions include target property identification, underwriting, due diligence and closing via a network of property owners, brokers and key users. The position will also require working with Realterm Asset Management & Property Management, to coordinate successful, hand-over to Realterm Asset & Property Management of acquired property. Essential Duties and Responsibilities Participate and drive new business development initiatives in conjunction with the Fund Managers and Biz Dev Team. Source new investment opportunities from existing and to-be-identified Realterm relationships. Work closely with the Realterm Team to move all aspects of transactions forward from initial identification through final delivery. Lead the day-to-day management of underwriting and due diligence, including collaboration with in-house and third-party resources. Work with the Fund Managers and the analyst team to provide due diligence information and analytical analysis of potential opportunities. Lead in negotiating contract terms and deal terms for new acquisitions, as opportunities are sourced and pursued. Assist in preparation of presentations for clients, investors, committees, and other internal reports. Work with lenders (in coordination with Realterm's Director of Finance) to determine availability of project level financing, as appropriate. Responsible for maintaining, managing, and reporting deal pipeline, ensuring that investment volume is being met on behalf of all Realterm investment targets Use SalesForce (CRM) as an active and committed team communication tool. Collaborate with the Fund Managers and the analyst team to ensure project financial models are accurate and complete. Lead in securing the appropriate internal approvals, and related documentation, as required. Responsible for sharing and uploading documents and communication on project management site for team use and record keeping, including the active use of SalesForce for team communication. Track and report investment status to internal stakeholders, investors, lenders, joint ventures, as needed. Participate in discussions with tenants, lenders, investors, and related professionals to foster growth of all client relationships. Manage day to day travel schedule and team priorities while operating remote from London office base. Accountability Character, Trust, Integrity Planning, Decision-Making & Initiative Qualifications Demonstrated proficiency in Microsoft Office applications and Argus Software. Demonstrated proficiency in using SharePoint or other document control software. Demonstrated proficiency in using Project Management & CRM software. Demonstrated ability to work proactively in an open-ended, remote office (Chicago) Education and/or Experience Bachelor's Degree Minimum of 3 years of experience in real estate with demonstrated knowledge of underwriting analysis and transaction experience preferred. The position will work in a general office setting and may require travel, up to 10% of time annually, to remote office locations based on organizational/business needs. Physical Demands Must be able to remain in a stationary position for the majority of the workday, sitting at a desk, consistently operating a computer. The person in this position must be able to access file cabinets and office machinery (to include a computer, copier, and fax machine). On occasion, may need to lift boxes of up to 10 lbs.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. Company Overview: Airwallex Capital (UK), a subsidiary of a leading global payments company, is seeking a highly experienced and dynamic CEO (SMF1) and Executive Director (SMF3) to lead the United Kingdom focus of a global initiative to provide investment solutions to our clients as part of our strategy to build the future of Banking. This will start with an initiative called yield - that enables our Clients to make their lazy cash work harder utilising Money Market funds incorporated into our platforms, and has already been successfully rolled out in 5 other countries As part of this strategy we require an experienced financial professional and leader to oversee these offerings, shepherd the relevant aspects of our relationship and application with the Financial Conduct Authority (FCA) and to help grow and develop the shape of our investment solutions. Key Responsibilities: Ensure compliance with all regulatory requirements set by the Financial Conduct Authority (FCA) for MiFID II license holders. Oversee the strategic direction and operation of yield accounts under the MiFID license. Lead and represent the company in dealings with regulatory bodies, financial institutions, and other stakeholders. Develop and implement strategies for growth, risk management, and operational excellence. Foster a culture of innovation, compliance, and customer centricity within the organization. Requirements: UK Permanent Resident or Citizen. Minimum of 12+ years of relevant experience in offering collective investment scheme products to retail customers or similar experience in other investment products. Demonstrated experience in roles dealing with capital markets products, specifically units in a Collective Investment Scheme (CIS). Strong Investment technical expertise across operations, markets etc. as well as the ability to communicate core investment principles in simple easy to understand ways Proven track record of managerial success within the financial services sector, with a minimum of 8+ years in a leadership position. Excellent knowledge of the financial regulatory landscape in The United Kingdom and experience in engaging with FCA. Strong educational background in finance, business administration, compliance, or a related field. Ability to fulfill the FCA's Guidelines on Fit and Proper Criteria, including competence, capability, and financial soundness. Exceptional leadership, communication, and strategic thinking skills. Prior experience in a senior leadership role within a financial institution that has undergone MiFID licensing with The FCA. Desirable: Experience in a senior role within the Fintech or technology enabled financial services industry, particularly in regulated investment or banking environments. Experience in building and scaling financial products and services in a regulated environment. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an email address. Please apply only through careers.or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Jan 07, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. Company Overview: Airwallex Capital (UK), a subsidiary of a leading global payments company, is seeking a highly experienced and dynamic CEO (SMF1) and Executive Director (SMF3) to lead the United Kingdom focus of a global initiative to provide investment solutions to our clients as part of our strategy to build the future of Banking. This will start with an initiative called yield - that enables our Clients to make their lazy cash work harder utilising Money Market funds incorporated into our platforms, and has already been successfully rolled out in 5 other countries As part of this strategy we require an experienced financial professional and leader to oversee these offerings, shepherd the relevant aspects of our relationship and application with the Financial Conduct Authority (FCA) and to help grow and develop the shape of our investment solutions. Key Responsibilities: Ensure compliance with all regulatory requirements set by the Financial Conduct Authority (FCA) for MiFID II license holders. Oversee the strategic direction and operation of yield accounts under the MiFID license. Lead and represent the company in dealings with regulatory bodies, financial institutions, and other stakeholders. Develop and implement strategies for growth, risk management, and operational excellence. Foster a culture of innovation, compliance, and customer centricity within the organization. Requirements: UK Permanent Resident or Citizen. Minimum of 12+ years of relevant experience in offering collective investment scheme products to retail customers or similar experience in other investment products. Demonstrated experience in roles dealing with capital markets products, specifically units in a Collective Investment Scheme (CIS). Strong Investment technical expertise across operations, markets etc. as well as the ability to communicate core investment principles in simple easy to understand ways Proven track record of managerial success within the financial services sector, with a minimum of 8+ years in a leadership position. Excellent knowledge of the financial regulatory landscape in The United Kingdom and experience in engaging with FCA. Strong educational background in finance, business administration, compliance, or a related field. Ability to fulfill the FCA's Guidelines on Fit and Proper Criteria, including competence, capability, and financial soundness. Exceptional leadership, communication, and strategic thinking skills. Prior experience in a senior leadership role within a financial institution that has undergone MiFID licensing with The FCA. Desirable: Experience in a senior role within the Fintech or technology enabled financial services industry, particularly in regulated investment or banking environments. Experience in building and scaling financial products and services in a regulated environment. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an email address. Please apply only through careers.or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Prospect Research Manager Are you an established and confident prospect research professional with experience within the charity sector? Do you have a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets? Are you able to communicate and present complex information to different audiences? If so, we have the perfect role for you. We are recruiting a new Prospect Research Manager to join a team on a part time, permanent basis for 3 days per week (22.5 hours). Some of the office based colleagues can do their role from a range of locations, which is why the organisation likes to be flexible. We only ask for this role that you can commit to 1 day in the London Office per week, plus attend any other meetings when required. The Prospect Research Manager will lead the development and delivery of prospect research to strengthen pipelines for trust, philanthropy and corporate fundraising teams in order to enable sustained income growth. Reporting into the Senior Philanthropy Manager, this post works closely with trust, corporate and philanthropy teams whilst working regularly with teams across fundraising, including community, events, fundraising operations and legacy teams. Core responsibilities: Devise and implement targeted prospecting strategies to identify and qualify potential trust, statutory, corporate and philanthropy prospects. Support fundraisers through prospect management, portfolio development and network mapping. Deliver insightful prospect research to inform cultivation and engagement strategies. Maximise use of CRM system (Salesforce) and analytical tools to deliver high-quality reporting and to support forecasting and pipeline planning. Monitor and interpret external and internal trends and influences to ensure prospect pipelines are managed optimally. Work collaboratively to identify and qualify potential philanthropic donors from across the fundraising directorate. Deliver training to fundraisers on matters of prospect research, as the need arises. Your Experience Strong understanding of the UK philanthropy, trust and corporate giving landscapes, including trends, motivators and vehicles for giving. Detailed knowledge of research tools and techniques including wealth analysis in a fundraising environment. Understanding of the regulatory landscape in which research exists, and the need for compliance and sensitivity. Established experience in delivering prospect research within the charity sector, with a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets. Curiosity, creativity and innovation in exploring new sources, methods and connections. Skilled communicator, able to present complex insights clearly, persuasively and succinctly. Familiarity with CRM systems, ideally Salesforce. Extensive knowledge of compliance requirements including GDPR, Fundraising Code of Practice and others. Why join the organisation? You can bring your whole self to work. The organisation are committed to inclusion, kindness and continuous learning, and believe that when people feel supported and valued, they can do their best work. If you're ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience. The role will close on the 18th January and we will look to hold first stage interviews week commencing 19th January. There will be a second stage interview to follow week commencing 26th January. Benefits The organisation offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The organisations vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. They fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply and offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.
Jan 07, 2026
Full time
Prospect Research Manager Are you an established and confident prospect research professional with experience within the charity sector? Do you have a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets? Are you able to communicate and present complex information to different audiences? If so, we have the perfect role for you. We are recruiting a new Prospect Research Manager to join a team on a part time, permanent basis for 3 days per week (22.5 hours). Some of the office based colleagues can do their role from a range of locations, which is why the organisation likes to be flexible. We only ask for this role that you can commit to 1 day in the London Office per week, plus attend any other meetings when required. The Prospect Research Manager will lead the development and delivery of prospect research to strengthen pipelines for trust, philanthropy and corporate fundraising teams in order to enable sustained income growth. Reporting into the Senior Philanthropy Manager, this post works closely with trust, corporate and philanthropy teams whilst working regularly with teams across fundraising, including community, events, fundraising operations and legacy teams. Core responsibilities: Devise and implement targeted prospecting strategies to identify and qualify potential trust, statutory, corporate and philanthropy prospects. Support fundraisers through prospect management, portfolio development and network mapping. Deliver insightful prospect research to inform cultivation and engagement strategies. Maximise use of CRM system (Salesforce) and analytical tools to deliver high-quality reporting and to support forecasting and pipeline planning. Monitor and interpret external and internal trends and influences to ensure prospect pipelines are managed optimally. Work collaboratively to identify and qualify potential philanthropic donors from across the fundraising directorate. Deliver training to fundraisers on matters of prospect research, as the need arises. Your Experience Strong understanding of the UK philanthropy, trust and corporate giving landscapes, including trends, motivators and vehicles for giving. Detailed knowledge of research tools and techniques including wealth analysis in a fundraising environment. Understanding of the regulatory landscape in which research exists, and the need for compliance and sensitivity. Established experience in delivering prospect research within the charity sector, with a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets. Curiosity, creativity and innovation in exploring new sources, methods and connections. Skilled communicator, able to present complex insights clearly, persuasively and succinctly. Familiarity with CRM systems, ideally Salesforce. Extensive knowledge of compliance requirements including GDPR, Fundraising Code of Practice and others. Why join the organisation? You can bring your whole self to work. The organisation are committed to inclusion, kindness and continuous learning, and believe that when people feel supported and valued, they can do their best work. If you're ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience. The role will close on the 18th January and we will look to hold first stage interviews week commencing 19th January. There will be a second stage interview to follow week commencing 26th January. Benefits The organisation offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The organisations vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. They fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply and offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.
Prospect Research Manager Are you an established and confident prospect research professional with experience within the charity sector? Do you have a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets? Are you able to communicate and present complex information to different audiences? If so, we have the perfect role for you. We are recruiting a new Prospect Research Manager to join our team on a part time, permanent basis for 3 days per week (22.5 hours). Here at Mencap we understand that some of our office based colleagues can do their role from a range of locations, which is why we like to be flexible. We only ask for this role that you can commit to 1 day in our London Office per week, plus attend any other meetings when required. The Prospect Research Manager will lead the development and delivery of prospect research to strengthen Mencap s pipelines for trust, philanthropy and corporate fundraising teams in order to enable sustained income growth. Reporting into the Senior Philanthropy Manager, this post works closely with trust, corporate and philanthropy teams whilst working regularly with teams across fundraising, including community, events, fundraising operations and legacy teams. Core responsibilities: Devise and implement targeted prospecting strategies to identify and qualify potential trust, statutory, corporate and philanthropy prospects. Support fundraisers through prospect management, portfolio development and network mapping. Deliver insightful prospect research to inform cultivation and engagement strategies. Maximise use of CRM system (Salesforce) and analytical tools to deliver high-quality reporting and to support forecasting and pipeline planning. Monitor and interpret external and internal trends and influences to ensure Mencap s prospect pipelines are managed optimally. Work collaboratively to identify and qualify potential philanthropic donors from across the fundraising directorate. Deliver training to fundraisers on matters of prospect research, as the need arises. Your Experience Strong understanding of the UK philanthropy, trust and corporate giving landscapes, including trends, motivators and vehicles for giving. Detailed knowledge of research tools and techniques including wealth analysis in a fundraising environment. Understanding of the regulatory landscape in which research exists, and the need for compliance and sensitivity. Established experience in delivering prospect research within the charity sector, with a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets. Curiosity, creativity and innovation in exploring new sources, methods and connections. Skilled communicator, able to present complex insights clearly, persuasively and succinctly. Familiarity with CRM systems, ideally Salesforce. Extensive knowledge of compliance requirements including GDPR, Fundraising Code of Practice and others. More information can be found on the job description. Why join Mencap? At Mencap, you can bring your whole self to work. We are committed to inclusion, kindness and continuous learning, and we believe that when our people feel supported and valued, they can do their best work. If you re ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience. The role will close on the 18th January and we will look to hold first stage interviews week commencing 19th January. There will be a second stage interview to follow week commencing 26th January. Benefits Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It s okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you re applying for.
Jan 06, 2026
Full time
Prospect Research Manager Are you an established and confident prospect research professional with experience within the charity sector? Do you have a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets? Are you able to communicate and present complex information to different audiences? If so, we have the perfect role for you. We are recruiting a new Prospect Research Manager to join our team on a part time, permanent basis for 3 days per week (22.5 hours). Here at Mencap we understand that some of our office based colleagues can do their role from a range of locations, which is why we like to be flexible. We only ask for this role that you can commit to 1 day in our London Office per week, plus attend any other meetings when required. The Prospect Research Manager will lead the development and delivery of prospect research to strengthen Mencap s pipelines for trust, philanthropy and corporate fundraising teams in order to enable sustained income growth. Reporting into the Senior Philanthropy Manager, this post works closely with trust, corporate and philanthropy teams whilst working regularly with teams across fundraising, including community, events, fundraising operations and legacy teams. Core responsibilities: Devise and implement targeted prospecting strategies to identify and qualify potential trust, statutory, corporate and philanthropy prospects. Support fundraisers through prospect management, portfolio development and network mapping. Deliver insightful prospect research to inform cultivation and engagement strategies. Maximise use of CRM system (Salesforce) and analytical tools to deliver high-quality reporting and to support forecasting and pipeline planning. Monitor and interpret external and internal trends and influences to ensure Mencap s prospect pipelines are managed optimally. Work collaboratively to identify and qualify potential philanthropic donors from across the fundraising directorate. Deliver training to fundraisers on matters of prospect research, as the need arises. Your Experience Strong understanding of the UK philanthropy, trust and corporate giving landscapes, including trends, motivators and vehicles for giving. Detailed knowledge of research tools and techniques including wealth analysis in a fundraising environment. Understanding of the regulatory landscape in which research exists, and the need for compliance and sensitivity. Established experience in delivering prospect research within the charity sector, with a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets. Curiosity, creativity and innovation in exploring new sources, methods and connections. Skilled communicator, able to present complex insights clearly, persuasively and succinctly. Familiarity with CRM systems, ideally Salesforce. Extensive knowledge of compliance requirements including GDPR, Fundraising Code of Practice and others. More information can be found on the job description. Why join Mencap? At Mencap, you can bring your whole self to work. We are committed to inclusion, kindness and continuous learning, and we believe that when our people feel supported and valued, they can do their best work. If you re ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience. The role will close on the 18th January and we will look to hold first stage interviews week commencing 19th January. There will be a second stage interview to follow week commencing 26th January. Benefits Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It s okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you re applying for.
About Smile Train Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we re just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us! Role Summary: We are looking for a highly-skilled Philanthropy Manager to create impact through building and growing our high-value donor programme. You will effectively manage a portfolio of high-capacity individual donors and prospects, with the goal of securing five- and six-figure gifts and will proactively engage donors and prospects through strategic outreach, personalized stewardship, and compelling solicitations. The ideal candidate is a highly motivated relationship builder who thrives in a fast-paced, vision-driven environment. This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for donor visits and organizational events is required. Reports To : UK Fundraising Director Key responsibilities: Develop and execute cultivation, solicitation, and stewardship strategies for a portfolio of approximately 130 mid-level and major donors and prospects with the capacity to make 5- and low 6-figure annual gifts (bigger gifts would fall to UK Fundraising Director) Effectively complete the moves management process and engage a portfolio of donors through meaningful connections including phone calls, personalized emails and mailings, face-to-face meetings, and other communications. Create a plan for each donor to serve as the annual engagement plan, effectively and, in a timely manner, execute that plan to retain and upgrade donors, and document all activities in Moves Management and/or Tasks in the database. Prepare and personalize correspondence and fundraising materials, including donor stewardship and impact reports, funding proposals, briefing memos, and acknowledgment letters as appropriate. Provide recommendations and assist in executing effective strategies to practice moves management and increase fundraising results. Assist the UK Director with developing projects that will enhance the philanthropy programme of the Development Department and support developing strategy briefs and leading preparation meetings. Help produce cultivation and stewardship programs for prospects and mid-level and major donors. Organise events for major donors and prospects. Complete research on major donors and prospects within data compliance requirements. Complete administrative tasks for the philanthropy programme. Other duties as appropriate for this role. Essential functions: Sitting Supervisory responsibilities: None Required Education and Experience: 5+ years of relevant experience with exposure to major gift donor cultivation, solicitation and stewardship processes preferred. A proven history of generating income in the £100,000 s and securing gifts of £25,000 or more. Demonstrated success in developing substantive donor relationships and in coordinating with senior management and program staff to execute donor engagement strategies. Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors. Extremely detail-oriented with strong organisational and time management skills. Able to take ownership of a process and to use problem solving skills to resolve issues. Able to make sound decisions based on analysis, experience, and judgment. Able to function both independently and as part of a global team. Familiar with the MS Office and donor management systems. Knowledge of Salesforce preferred. Bachelor s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education. Accountability Expectations: Ownership of Outcomes: Take full responsibility for one s own performance, ensuring alignment with Smile Train s mission and objectives. Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range: £45-£47K Travel: Ability to travel, when necessary, for donor visits and organizational events is required This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
Jan 06, 2026
Full time
About Smile Train Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we re just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us! Role Summary: We are looking for a highly-skilled Philanthropy Manager to create impact through building and growing our high-value donor programme. You will effectively manage a portfolio of high-capacity individual donors and prospects, with the goal of securing five- and six-figure gifts and will proactively engage donors and prospects through strategic outreach, personalized stewardship, and compelling solicitations. The ideal candidate is a highly motivated relationship builder who thrives in a fast-paced, vision-driven environment. This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for donor visits and organizational events is required. Reports To : UK Fundraising Director Key responsibilities: Develop and execute cultivation, solicitation, and stewardship strategies for a portfolio of approximately 130 mid-level and major donors and prospects with the capacity to make 5- and low 6-figure annual gifts (bigger gifts would fall to UK Fundraising Director) Effectively complete the moves management process and engage a portfolio of donors through meaningful connections including phone calls, personalized emails and mailings, face-to-face meetings, and other communications. Create a plan for each donor to serve as the annual engagement plan, effectively and, in a timely manner, execute that plan to retain and upgrade donors, and document all activities in Moves Management and/or Tasks in the database. Prepare and personalize correspondence and fundraising materials, including donor stewardship and impact reports, funding proposals, briefing memos, and acknowledgment letters as appropriate. Provide recommendations and assist in executing effective strategies to practice moves management and increase fundraising results. Assist the UK Director with developing projects that will enhance the philanthropy programme of the Development Department and support developing strategy briefs and leading preparation meetings. Help produce cultivation and stewardship programs for prospects and mid-level and major donors. Organise events for major donors and prospects. Complete research on major donors and prospects within data compliance requirements. Complete administrative tasks for the philanthropy programme. Other duties as appropriate for this role. Essential functions: Sitting Supervisory responsibilities: None Required Education and Experience: 5+ years of relevant experience with exposure to major gift donor cultivation, solicitation and stewardship processes preferred. A proven history of generating income in the £100,000 s and securing gifts of £25,000 or more. Demonstrated success in developing substantive donor relationships and in coordinating with senior management and program staff to execute donor engagement strategies. Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors. Extremely detail-oriented with strong organisational and time management skills. Able to take ownership of a process and to use problem solving skills to resolve issues. Able to make sound decisions based on analysis, experience, and judgment. Able to function both independently and as part of a global team. Familiar with the MS Office and donor management systems. Knowledge of Salesforce preferred. Bachelor s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education. Accountability Expectations: Ownership of Outcomes: Take full responsibility for one s own performance, ensuring alignment with Smile Train s mission and objectives. Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range: £45-£47K Travel: Ability to travel, when necessary, for donor visits and organizational events is required This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up to date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Jan 06, 2026
Full time
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up to date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Corporate Resources and Business Improvement The Corporate Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. This role is within the Digital Experience Unit (DEU), which is responsible for the delivery of all internal and external digital products and services at the GLA. About the team Digital and data services at the GLA play a critical role in enabling the delivery of the functions of the Mayor of London and the London Assembly, and a dedicated focus on user needs is critical to ensuring these services provide the best experience for our users. This matrix-managed role sits in the Product team, but will work with the Grant Services team; a newly formed team situated within the Digital Experience Unit who are designing a new service to support grants management across the GLA Group. Our portfolio of projects is not just focused on replacing systems but looking at the full end-to-end experience of grantees, grant making teams and other users, and the support provided to them through people, technology, policy and guidance. We have been engaging teams across the GLA to understand ways of working and pain points to help us understand what we can streamline, standardise and improve, and ultimately, design a new service that supports this. We are now in an exciting delivery phase and require additional project delivery support. About the role As Product Manager for the Grant Services team, you will be responsible for the planning, prioritisation and delivery of improved products and processes to support transformation and continuous improvement in this area, championing good practice, accessibility and a user-centred mindset. We require an experienced Product Manager to hit the ground running on supporting a number of active products in the grants and loans space, including: Salesforce GLA OPS Skills Gateway Jaspersoft This role will need to work in a complex delivery partner landscape that includes: Salesforce Hyphen8 Deloitte Internal system administrators GLA Finance / Transport for London The candidate would benefit from experience in working with enterprise architecture and/or the above products. They will need to develop and configure a set of product and platforms to create effective systems through integrations that may include SAP, DocuSign, Spotlight and others. What your day will look like: You'll work closely with grants programme teams to understand their funding requirements and translate these into product features and improvements in Salesforce, balancing stakeholder needs with realistic delivery timelines. You'll collaborate with the grants delivery team to prioritise the product backlog, making decisions about which enhancements move forward based on user needs, regulatory requirements, and organisational impact. You'll engage with users to gather feedback on the grants management system, identifying pain points and opportunities to streamline processes while maintaining compliance with funding and data protection requirements. You'll work alongside technical specialists and delivery partners to define requirements for system configurations, integrations with corporate systems and data migrations. You'll maintain product documentation including user stories and acceptance criteria, while participating in user acceptance testing and training activities to help grants officers adopt new features. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Experience and passion for working according to the Government Service Standard. Confident in promoting the benefits of it to others at all levels of management. Experience working in a multidisciplinary, agile team, often with differing reporting lines, based in or out of the office, with in-house staff and contractors, whilst managing multiple suppliers. Experience in managing multiple projects at once, maintaining roadmaps and setting direction and digital product strategy. Extensive experience working in a user-centred manner, drawing out user needs and building, testing and iterating user stories. Demonstrable track record of maintaining and improving digital services. Thorough understanding of digital trends, practices and directions. Experience of grants management and Salesforce is desirable. The core competencies that we will be shortlisting against (all level 3): Building and managing relationships - is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Communicating and influencing - is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Problem solving - is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV. Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345). As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Michele Lambert / Helen Wilson would be happy to speak to you. Please contact them via . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: Week of 19 - 26 January 2026 (may be subject to change). Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. More Support If you have a disability which makes submitting an online application form difficult, please contact .
Jan 06, 2026
Full time
Corporate Resources and Business Improvement The Corporate Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. This role is within the Digital Experience Unit (DEU), which is responsible for the delivery of all internal and external digital products and services at the GLA. About the team Digital and data services at the GLA play a critical role in enabling the delivery of the functions of the Mayor of London and the London Assembly, and a dedicated focus on user needs is critical to ensuring these services provide the best experience for our users. This matrix-managed role sits in the Product team, but will work with the Grant Services team; a newly formed team situated within the Digital Experience Unit who are designing a new service to support grants management across the GLA Group. Our portfolio of projects is not just focused on replacing systems but looking at the full end-to-end experience of grantees, grant making teams and other users, and the support provided to them through people, technology, policy and guidance. We have been engaging teams across the GLA to understand ways of working and pain points to help us understand what we can streamline, standardise and improve, and ultimately, design a new service that supports this. We are now in an exciting delivery phase and require additional project delivery support. About the role As Product Manager for the Grant Services team, you will be responsible for the planning, prioritisation and delivery of improved products and processes to support transformation and continuous improvement in this area, championing good practice, accessibility and a user-centred mindset. We require an experienced Product Manager to hit the ground running on supporting a number of active products in the grants and loans space, including: Salesforce GLA OPS Skills Gateway Jaspersoft This role will need to work in a complex delivery partner landscape that includes: Salesforce Hyphen8 Deloitte Internal system administrators GLA Finance / Transport for London The candidate would benefit from experience in working with enterprise architecture and/or the above products. They will need to develop and configure a set of product and platforms to create effective systems through integrations that may include SAP, DocuSign, Spotlight and others. What your day will look like: You'll work closely with grants programme teams to understand their funding requirements and translate these into product features and improvements in Salesforce, balancing stakeholder needs with realistic delivery timelines. You'll collaborate with the grants delivery team to prioritise the product backlog, making decisions about which enhancements move forward based on user needs, regulatory requirements, and organisational impact. You'll engage with users to gather feedback on the grants management system, identifying pain points and opportunities to streamline processes while maintaining compliance with funding and data protection requirements. You'll work alongside technical specialists and delivery partners to define requirements for system configurations, integrations with corporate systems and data migrations. You'll maintain product documentation including user stories and acceptance criteria, while participating in user acceptance testing and training activities to help grants officers adopt new features. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Experience and passion for working according to the Government Service Standard. Confident in promoting the benefits of it to others at all levels of management. Experience working in a multidisciplinary, agile team, often with differing reporting lines, based in or out of the office, with in-house staff and contractors, whilst managing multiple suppliers. Experience in managing multiple projects at once, maintaining roadmaps and setting direction and digital product strategy. Extensive experience working in a user-centred manner, drawing out user needs and building, testing and iterating user stories. Demonstrable track record of maintaining and improving digital services. Thorough understanding of digital trends, practices and directions. Experience of grants management and Salesforce is desirable. The core competencies that we will be shortlisting against (all level 3): Building and managing relationships - is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Communicating and influencing - is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Problem solving - is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV. Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345). As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Michele Lambert / Helen Wilson would be happy to speak to you. Please contact them via . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: Week of 19 - 26 January 2026 (may be subject to change). Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. More Support If you have a disability which makes submitting an online application form difficult, please contact .
Taylor Strategy Partners
City, Newcastle Upon Tyne
Description The Exec Director, Strategic BD is responsible for driving enterprise-level growth through global account strategy, strategic partnerships, and long-term client engagement. This role focuses on identifying and securing high-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Exec Director, Strategic BD partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client-centric growth strategies that support Syneos Health's global objectives. Responsibilities Leads global business development efforts across a portfolio of high-value accounts, driving strategic growth and revenue expansion. Identifies, evaluates, and pursues enterprise-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances. Creates and maintains multi-year strategic growth plans for key global clients, aligned with Syneos Health's commercial objectives. Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations. Navigates complex global sourcing and procurement organizations to influence client decision-making and streamline contracting processes. Collaborates cross-functionally with therapeutic leads, operations, delivery, and marketing to co-create compelling, client-tailored solutions. Leads and coordinates the development of high-impact proposals, RFP responses, and executive presentations. Maintains up-to-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications. Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities. Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies. Requirements Proven experience in strategic sales, global business development, or client relationship management in the life sciences industry. Bachelors Degree in a science related field, or equivalent related education and experience, plus extensive experience in clinical research and commercialization Graduade degree (MBA/PhD/MD degrees) is a plus Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape-required. Demonstrated success in leading preferred provider pursuits and negotiating master service agreements. Deep understanding of clinical research service lines and the full drug development lifecycle. Proven ability to build and maintain strategic relationships with mid- to executive-level stakeholders across large, matrixed organizations. Strong consultative selling skills with the ability to uncover client needs and co-develop tailored solutions. Excellent communication, presentation, and negotiation skills. Collaborative and influential, with experience leading cross-functional sales efforts. Highly organized and able to prioritize effectively in a dynamic, fast-paced environment. Strategic thinker with strong business acumen and data-driven decision-making capability. Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce. Willingness to travel 50% for client meetings, internal engagements, and industry events Excellent communication and interpersonal skills, with the ability to influence at all organizational levels. Strong strategic and analytical thinking, able to translate complex data into actionable business plans. Expert negotiation and presentation skills, especially in complex, multi-stakeholder environments. Proactive relationship builder with demonstrated resilience and persistence. Highly organized with superior time management and prioritization capabilities. Strong business acumen and commercial awareness within the pharmaceutical and clinical research industries. Collaborative team player who thrives in cross-functional and matrixed environments. Adaptable and agile in a fast-paced, evolving global marketplace. Proficient with CRM tools (Salesforce preferred) and standard business software (MS Office Suite, Google Workspace). Comfortable with frequent travel and global client engagement. TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Jan 05, 2026
Full time
Description The Exec Director, Strategic BD is responsible for driving enterprise-level growth through global account strategy, strategic partnerships, and long-term client engagement. This role focuses on identifying and securing high-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Exec Director, Strategic BD partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client-centric growth strategies that support Syneos Health's global objectives. Responsibilities Leads global business development efforts across a portfolio of high-value accounts, driving strategic growth and revenue expansion. Identifies, evaluates, and pursues enterprise-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances. Creates and maintains multi-year strategic growth plans for key global clients, aligned with Syneos Health's commercial objectives. Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations. Navigates complex global sourcing and procurement organizations to influence client decision-making and streamline contracting processes. Collaborates cross-functionally with therapeutic leads, operations, delivery, and marketing to co-create compelling, client-tailored solutions. Leads and coordinates the development of high-impact proposals, RFP responses, and executive presentations. Maintains up-to-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications. Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities. Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies. Requirements Proven experience in strategic sales, global business development, or client relationship management in the life sciences industry. Bachelors Degree in a science related field, or equivalent related education and experience, plus extensive experience in clinical research and commercialization Graduade degree (MBA/PhD/MD degrees) is a plus Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape-required. Demonstrated success in leading preferred provider pursuits and negotiating master service agreements. Deep understanding of clinical research service lines and the full drug development lifecycle. Proven ability to build and maintain strategic relationships with mid- to executive-level stakeholders across large, matrixed organizations. Strong consultative selling skills with the ability to uncover client needs and co-develop tailored solutions. Excellent communication, presentation, and negotiation skills. Collaborative and influential, with experience leading cross-functional sales efforts. Highly organized and able to prioritize effectively in a dynamic, fast-paced environment. Strategic thinker with strong business acumen and data-driven decision-making capability. Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce. Willingness to travel 50% for client meetings, internal engagements, and industry events Excellent communication and interpersonal skills, with the ability to influence at all organizational levels. Strong strategic and analytical thinking, able to translate complex data into actionable business plans. Expert negotiation and presentation skills, especially in complex, multi-stakeholder environments. Proactive relationship builder with demonstrated resilience and persistence. Highly organized with superior time management and prioritization capabilities. Strong business acumen and commercial awareness within the pharmaceutical and clinical research industries. Collaborative team player who thrives in cross-functional and matrixed environments. Adaptable and agile in a fast-paced, evolving global marketplace. Proficient with CRM tools (Salesforce preferred) and standard business software (MS Office Suite, Google Workspace). Comfortable with frequent travel and global client engagement. TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Description The Exec Director, Strategic BD is responsible for driving enterprise-level growth through global account strategy, strategic partnerships, and long-term client engagement. This role focuses on identifying and securing high-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Exec Director, Strategic BD partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client-centric growth strategies that support Syneos Health's global objectives. Responsibilities Leads global business development efforts across a portfolio of high-value accounts, driving strategic growth and revenue expansion. Identifies, evaluates, and pursues enterprise-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances. Creates and maintains multi-year strategic growth plans for key global clients, aligned with Syneos Health's commercial objectives. Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations. Navigates complex global sourcing and procurement organizations to influence client decision-making and streamline contracting processes. Collaborates cross-functionally with therapeutic leads, operations, delivery, and marketing to co-create compelling, client-tailored solutions. Leads and coordinates the development of high-impact proposals, RFP responses, and executive presentations. Maintains up-to-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications. Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities. Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies. Requirements Proven experience in strategic sales, global business development, or client relationship management in the life sciences industry. Bachelors Degree in a science related field, or equivalent related education and experience, plus extensive experience in clinical research and commercialization Graduade degree (MBA/PhD/MD degrees) is a plus Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape-required. Demonstrated success in leading preferred provider pursuits and negotiating master service agreements. Deep understanding of clinical research service lines and the full drug development lifecycle. Proven ability to build and maintain strategic relationships with mid- to executive-level stakeholders across large, matrixed organizations. Strong consultative selling skills with the ability to uncover client needs and co-develop tailored solutions. Excellent communication, presentation, and negotiation skills. Collaborative and influential, with experience leading cross-functional sales efforts. Highly organized and able to prioritize effectively in a dynamic, fast-paced environment. Strategic thinker with strong business acumen and data-driven decision-making capability. Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce. Willingness to travel 50% for client meetings, internal engagements, and industry events Excellent communication and interpersonal skills, with the ability to influence at all organizational levels. Strong strategic and analytical thinking, able to translate complex data into actionable business plans. Expert negotiation and presentation skills, especially in complex, multi-stakeholder environments. Proactive relationship builder with demonstrated resilience and persistence. Highly organized with superior time management and prioritization capabilities. Strong business acumen and commercial awareness within the pharmaceutical and clinical research industries. Collaborative team player who thrives in cross-functional and matrixed environments. Adaptable and agile in a fast-paced, evolving global marketplace. Proficient with CRM tools (Salesforce preferred) and standard business software (MS Office Suite, Google Workspace). Comfortable with frequent travel and global client engagement. TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Jan 05, 2026
Full time
Description The Exec Director, Strategic BD is responsible for driving enterprise-level growth through global account strategy, strategic partnerships, and long-term client engagement. This role focuses on identifying and securing high-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Exec Director, Strategic BD partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client-centric growth strategies that support Syneos Health's global objectives. Responsibilities Leads global business development efforts across a portfolio of high-value accounts, driving strategic growth and revenue expansion. Identifies, evaluates, and pursues enterprise-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances. Creates and maintains multi-year strategic growth plans for key global clients, aligned with Syneos Health's commercial objectives. Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations. Navigates complex global sourcing and procurement organizations to influence client decision-making and streamline contracting processes. Collaborates cross-functionally with therapeutic leads, operations, delivery, and marketing to co-create compelling, client-tailored solutions. Leads and coordinates the development of high-impact proposals, RFP responses, and executive presentations. Maintains up-to-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications. Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities. Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies. Requirements Proven experience in strategic sales, global business development, or client relationship management in the life sciences industry. Bachelors Degree in a science related field, or equivalent related education and experience, plus extensive experience in clinical research and commercialization Graduade degree (MBA/PhD/MD degrees) is a plus Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape-required. Demonstrated success in leading preferred provider pursuits and negotiating master service agreements. Deep understanding of clinical research service lines and the full drug development lifecycle. Proven ability to build and maintain strategic relationships with mid- to executive-level stakeholders across large, matrixed organizations. Strong consultative selling skills with the ability to uncover client needs and co-develop tailored solutions. Excellent communication, presentation, and negotiation skills. Collaborative and influential, with experience leading cross-functional sales efforts. Highly organized and able to prioritize effectively in a dynamic, fast-paced environment. Strategic thinker with strong business acumen and data-driven decision-making capability. Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce. Willingness to travel 50% for client meetings, internal engagements, and industry events Excellent communication and interpersonal skills, with the ability to influence at all organizational levels. Strong strategic and analytical thinking, able to translate complex data into actionable business plans. Expert negotiation and presentation skills, especially in complex, multi-stakeholder environments. Proactive relationship builder with demonstrated resilience and persistence. Highly organized with superior time management and prioritization capabilities. Strong business acumen and commercial awareness within the pharmaceutical and clinical research industries. Collaborative team player who thrives in cross-functional and matrixed environments. Adaptable and agile in a fast-paced, evolving global marketplace. Proficient with CRM tools (Salesforce preferred) and standard business software (MS Office Suite, Google Workspace). Comfortable with frequent travel and global client engagement. TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Description The Exec Director, Strategic BD is responsible for driving enterprise-level growth through global account strategy, strategic partnerships, and long-term client engagement. This role focuses on identifying and securing high-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Exec Director, Strategic BD partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client-centric growth strategies that support Syneos Health's global objectives. Responsibilities Leads global business development efforts across a portfolio of high-value accounts, driving strategic growth and revenue expansion. Identifies, evaluates, and pursues enterprise-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances. Creates and maintains multi-year strategic growth plans for key global clients, aligned with Syneos Health's commercial objectives. Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations. Navigates complex global sourcing and procurement organizations to influence client decision-making and streamline contracting processes. Collaborates cross-functionally with therapeutic leads, operations, delivery, and marketing to co-create compelling, client-tailored solutions. Leads and coordinates the development of high-impact proposals, RFP responses, and executive presentations. Maintains up-to-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications. Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities. Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies. Requirements Proven experience in strategic sales, global business development, or client relationship management in the life sciences industry. Bachelors Degree in a science related field, or equivalent related education and experience, plus extensive experience in clinical research and commercialization Graduade degree (MBA/PhD/MD degrees) is a plus Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape-required. Demonstrated success in leading preferred provider pursuits and negotiating master service agreements. Deep understanding of clinical research service lines and the full drug development lifecycle. Proven ability to build and maintain strategic relationships with mid- to executive-level stakeholders across large, matrixed organizations. Strong consultative selling skills with the ability to uncover client needs and co-develop tailored solutions. Excellent communication, presentation, and negotiation skills. Collaborative and influential, with experience leading cross-functional sales efforts. Highly organized and able to prioritize effectively in a dynamic, fast-paced environment. Strategic thinker with strong business acumen and data-driven decision-making capability. Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce. Willingness to travel 50% for client meetings, internal engagements, and industry events Excellent communication and interpersonal skills, with the ability to influence at all organizational levels. Strong strategic and analytical thinking, able to translate complex data into actionable business plans. Expert negotiation and presentation skills, especially in complex, multi-stakeholder environments. Proactive relationship builder with demonstrated resilience and persistence. Highly organized with superior time management and prioritization capabilities. Strong business acumen and commercial awareness within the pharmaceutical and clinical research industries. Collaborative team player who thrives in cross-functional and matrixed environments. Adaptable and agile in a fast-paced, evolving global marketplace. Proficient with CRM tools (Salesforce preferred) and standard business software (MS Office Suite, Google Workspace). Comfortable with frequent travel and global client engagement. TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Jan 05, 2026
Full time
Description The Exec Director, Strategic BD is responsible for driving enterprise-level growth through global account strategy, strategic partnerships, and long-term client engagement. This role focuses on identifying and securing high-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Exec Director, Strategic BD partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client-centric growth strategies that support Syneos Health's global objectives. Responsibilities Leads global business development efforts across a portfolio of high-value accounts, driving strategic growth and revenue expansion. Identifies, evaluates, and pursues enterprise-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances. Creates and maintains multi-year strategic growth plans for key global clients, aligned with Syneos Health's commercial objectives. Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations. Navigates complex global sourcing and procurement organizations to influence client decision-making and streamline contracting processes. Collaborates cross-functionally with therapeutic leads, operations, delivery, and marketing to co-create compelling, client-tailored solutions. Leads and coordinates the development of high-impact proposals, RFP responses, and executive presentations. Maintains up-to-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications. Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities. Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies. Requirements Proven experience in strategic sales, global business development, or client relationship management in the life sciences industry. Bachelors Degree in a science related field, or equivalent related education and experience, plus extensive experience in clinical research and commercialization Graduade degree (MBA/PhD/MD degrees) is a plus Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape-required. Demonstrated success in leading preferred provider pursuits and negotiating master service agreements. Deep understanding of clinical research service lines and the full drug development lifecycle. Proven ability to build and maintain strategic relationships with mid- to executive-level stakeholders across large, matrixed organizations. Strong consultative selling skills with the ability to uncover client needs and co-develop tailored solutions. Excellent communication, presentation, and negotiation skills. Collaborative and influential, with experience leading cross-functional sales efforts. Highly organized and able to prioritize effectively in a dynamic, fast-paced environment. Strategic thinker with strong business acumen and data-driven decision-making capability. Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce. Willingness to travel 50% for client meetings, internal engagements, and industry events Excellent communication and interpersonal skills, with the ability to influence at all organizational levels. Strong strategic and analytical thinking, able to translate complex data into actionable business plans. Expert negotiation and presentation skills, especially in complex, multi-stakeholder environments. Proactive relationship builder with demonstrated resilience and persistence. Highly organized with superior time management and prioritization capabilities. Strong business acumen and commercial awareness within the pharmaceutical and clinical research industries. Collaborative team player who thrives in cross-functional and matrixed environments. Adaptable and agile in a fast-paced, evolving global marketplace. Proficient with CRM tools (Salesforce preferred) and standard business software (MS Office Suite, Google Workspace). Comfortable with frequent travel and global client engagement. TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
