Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Jun 07, 2024
Full time
Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Sales Support Manager Permanent Salary £28k pro rota Manchester Medlock Partners are partnering with a well-established and growing online retail business based in Manchester, who are looking for a sales support manager, to assist with running a small team ensuring customer accounts run smoothly. The successful person will ideally have previous experience of managing a small team within a customer focused sales environment. Key responsibilities of the Sales Support Manager: Overseeing a small team of 3, working closely with the sales team to ensure smooth running of the sales operations. Processing orders through the system, handling customer quotations preparing and sending customer invoices Resolving customer queries via phone, email and social media, providing prompt and successful outcomes. Collaborate with various internal teams to resolve customer queries and reporting back to customer with positive resolutions. Compiling and maintaining paper, digital and electronic employee records in accordance with data protection principles. Carry out data analysis, generating reports to track key metric performances. Conduct 1-2-1 training and support for team members. - Key requirements for the Sales Support Manager Previous experience within a sales and customer service environment Experience using Freshdesk. Highly organised with strong eye for detail. Excellent communication skills, Ability to manage customer queries and resolve with a positive outcome Ability to communicate verbally and in writing with all levels within the companies. Handle multiple tasks in a fast paced environment A quick leaner and a well rounded problem solver If you are interested in this Sales Support Manager position and feel your experience matches the criteria, then please apply now for immediate consideration or for more information please contact Andrew Santamaria Medlock Partners are a professional services recruitment specialist operating across England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
Feb 06, 2025
Full time
Sales Support Manager Permanent Salary £28k pro rota Manchester Medlock Partners are partnering with a well-established and growing online retail business based in Manchester, who are looking for a sales support manager, to assist with running a small team ensuring customer accounts run smoothly. The successful person will ideally have previous experience of managing a small team within a customer focused sales environment. Key responsibilities of the Sales Support Manager: Overseeing a small team of 3, working closely with the sales team to ensure smooth running of the sales operations. Processing orders through the system, handling customer quotations preparing and sending customer invoices Resolving customer queries via phone, email and social media, providing prompt and successful outcomes. Collaborate with various internal teams to resolve customer queries and reporting back to customer with positive resolutions. Compiling and maintaining paper, digital and electronic employee records in accordance with data protection principles. Carry out data analysis, generating reports to track key metric performances. Conduct 1-2-1 training and support for team members. - Key requirements for the Sales Support Manager Previous experience within a sales and customer service environment Experience using Freshdesk. Highly organised with strong eye for detail. Excellent communication skills, Ability to manage customer queries and resolve with a positive outcome Ability to communicate verbally and in writing with all levels within the companies. Handle multiple tasks in a fast paced environment A quick leaner and a well rounded problem solver If you are interested in this Sales Support Manager position and feel your experience matches the criteria, then please apply now for immediate consideration or for more information please contact Andrew Santamaria Medlock Partners are a professional services recruitment specialist operating across England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
Logistics Account Manager Permanent Salary negotiable dependent on experience Outskirts of Swindon We are currently recruiting for our client who are a logistics company based on the outskirts of Swindon. Responsibilities and Tasks: Day to day responsibility for the management of individual accounts within operational aspects. Ensure that KPIs are up to date and can be provided monthly to both the relevant customer, and management within the business Ensure the day to day SLAs of outbound/inbound sectors are monitored and escalated when not going to be met. Monitoring order volumes/flows and receipts daily of their accounts, escalating where required to help various teams plan resources for warehouse needs. Keeping close relations with their CRM and the relevant TL within the warehouse. Correctly invoice for all aspects (apart from hourly charges) of work conducted across accounts on a weekly/monthly basis. Invoice relevant customers in a timely manner in line with expectations set by management. Ensuring that all relevant order/customer references are included on relevant shipping labels to ensure we can relate costs when invoicing. Have the ability to manage a number of accounts and prioritise tasks where needed across said accounts. First line & prompt communication with customers should queries or complaints arise, and escalate internally so Walker internal team are aware of issues. Ensuring costs are being correctly charged in line with customer rates, this can be picking and packing charges/courier charges/storage charges etc, and escalate internally if not correct, and need assisting amending. Attending meetings internally to discuss accounts. Attend meetings on site with clients to discuss their account and offer a day to day perspective. Ensure to escalate and identify rework tasks within the accounts and raising this to the rework manager in order to get this completed in a timely manner. Managing customer expectations to ensure tasks or delays are managed effectively and keeping the customer in close contact and up to date. Ensure that any health and safety concerns are escalated to the relevant team through the SharePoint so that action can be taken to resolve health and safety risks. Attend team meetings internally where required to ensure you are up to date on the latest Walker information. Maintain and strengthen customer relationships and ensuring all their logistics needs are met. Answer the phone when calls are transferred through via reception, when reception is on leave, answer the phone to outside calls. The ability to hold one on one meetings with customers via Zoom/Teams to build and aid the customer relations. Person Specification Self-motivated, good organisation skills. Reliable. Process driven. Have great customer service skills. Have great communication skills, both internally within the team, and externally client facing. The ability to think of solutions and work arounds. Availability to potentially work weekends when needed for stock takes etc, 4-5 times per year max. Articulate and numerate with good presentation skills. Competent in the use of Windows Office Packages and Logistics Management Systems. Minimum of 1 years experience within the Logistics or similar industry. By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.
Feb 06, 2025
Seasonal
Logistics Account Manager Permanent Salary negotiable dependent on experience Outskirts of Swindon We are currently recruiting for our client who are a logistics company based on the outskirts of Swindon. Responsibilities and Tasks: Day to day responsibility for the management of individual accounts within operational aspects. Ensure that KPIs are up to date and can be provided monthly to both the relevant customer, and management within the business Ensure the day to day SLAs of outbound/inbound sectors are monitored and escalated when not going to be met. Monitoring order volumes/flows and receipts daily of their accounts, escalating where required to help various teams plan resources for warehouse needs. Keeping close relations with their CRM and the relevant TL within the warehouse. Correctly invoice for all aspects (apart from hourly charges) of work conducted across accounts on a weekly/monthly basis. Invoice relevant customers in a timely manner in line with expectations set by management. Ensuring that all relevant order/customer references are included on relevant shipping labels to ensure we can relate costs when invoicing. Have the ability to manage a number of accounts and prioritise tasks where needed across said accounts. First line & prompt communication with customers should queries or complaints arise, and escalate internally so Walker internal team are aware of issues. Ensuring costs are being correctly charged in line with customer rates, this can be picking and packing charges/courier charges/storage charges etc, and escalate internally if not correct, and need assisting amending. Attending meetings internally to discuss accounts. Attend meetings on site with clients to discuss their account and offer a day to day perspective. Ensure to escalate and identify rework tasks within the accounts and raising this to the rework manager in order to get this completed in a timely manner. Managing customer expectations to ensure tasks or delays are managed effectively and keeping the customer in close contact and up to date. Ensure that any health and safety concerns are escalated to the relevant team through the SharePoint so that action can be taken to resolve health and safety risks. Attend team meetings internally where required to ensure you are up to date on the latest Walker information. Maintain and strengthen customer relationships and ensuring all their logistics needs are met. Answer the phone when calls are transferred through via reception, when reception is on leave, answer the phone to outside calls. The ability to hold one on one meetings with customers via Zoom/Teams to build and aid the customer relations. Person Specification Self-motivated, good organisation skills. Reliable. Process driven. Have great customer service skills. Have great communication skills, both internally within the team, and externally client facing. The ability to think of solutions and work arounds. Availability to potentially work weekends when needed for stock takes etc, 4-5 times per year max. Articulate and numerate with good presentation skills. Competent in the use of Windows Office Packages and Logistics Management Systems. Minimum of 1 years experience within the Logistics or similar industry. By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.
Inventum has partnered with a leading Financial Services company who are hiring a first Marketing Propositions Manager to join a large marketing team in the UK. This company are supporting over 800,000 customers across the UK. The role sits within the Marketing team within the Marketing, Customer Experience and Communications directorate, reporting to the Senior Marketing Manager. We're seeking a Propositions Manager to shape our evolving proposition during a period of significant change in the motor industry and our business. This is an opportunity to build a customer-first function that defines our purpose. Define the Opportunity: Design and evolve propositions aligned with customer needs, brand, and business objectives. Collaborate with Insights teams, conduct research, and analyze customer pain points to create segment-specific strategies. Design the Proposition: Develop concepts addressing customer needs and achieving competitive advantage. Validate hypotheses through rapid experiments and refine concepts based on feasibility and value. Create a Business Case: Build business cases with cross-functional input, aligning on costs, benefits, and implementation. Secure senior leader approval for resources and funding. Go-to-Market Strategy: Guide Marketing and Product teams on launch and testing plans. Share clear proposition guidance and address deployment challenges. Lifecycle Management: Continuously optimize propositions to meet evolving customer needs and market dynamics. Monitor customer touchpoints and manage the end-of-life stage. Value Proposition Roadmap: Share short- and long-term plans, acting as a key customer insights contact and advocate. Skills Needed: Customer-focused, with a growth mindset and strong leadership skills. A strategic thinker, confident communicator, and Agile practitioner. Proven experience in B2C proposition development, including G2M strategies and lifecycle management. Strong analysis, problem-solving, and team leadership skills. Familiarity with frameworks like Double Diamond and tools like Jira. Proficiency in BI tools like Power BI or Tableau. Experience in regulated industries and large B2C functions. Inventum Group is acting as an Employment Agency in relation to this vacancy.
Feb 06, 2025
Full time
Inventum has partnered with a leading Financial Services company who are hiring a first Marketing Propositions Manager to join a large marketing team in the UK. This company are supporting over 800,000 customers across the UK. The role sits within the Marketing team within the Marketing, Customer Experience and Communications directorate, reporting to the Senior Marketing Manager. We're seeking a Propositions Manager to shape our evolving proposition during a period of significant change in the motor industry and our business. This is an opportunity to build a customer-first function that defines our purpose. Define the Opportunity: Design and evolve propositions aligned with customer needs, brand, and business objectives. Collaborate with Insights teams, conduct research, and analyze customer pain points to create segment-specific strategies. Design the Proposition: Develop concepts addressing customer needs and achieving competitive advantage. Validate hypotheses through rapid experiments and refine concepts based on feasibility and value. Create a Business Case: Build business cases with cross-functional input, aligning on costs, benefits, and implementation. Secure senior leader approval for resources and funding. Go-to-Market Strategy: Guide Marketing and Product teams on launch and testing plans. Share clear proposition guidance and address deployment challenges. Lifecycle Management: Continuously optimize propositions to meet evolving customer needs and market dynamics. Monitor customer touchpoints and manage the end-of-life stage. Value Proposition Roadmap: Share short- and long-term plans, acting as a key customer insights contact and advocate. Skills Needed: Customer-focused, with a growth mindset and strong leadership skills. A strategic thinker, confident communicator, and Agile practitioner. Proven experience in B2C proposition development, including G2M strategies and lifecycle management. Strong analysis, problem-solving, and team leadership skills. Familiarity with frameworks like Double Diamond and tools like Jira. Proficiency in BI tools like Power BI or Tableau. Experience in regulated industries and large B2C functions. Inventum Group is acting as an Employment Agency in relation to this vacancy.
Where: Nottingham City Area Salary: £26,929 (£13.81 per hour) (plus uncapped commission) Term: 6 month fixed term contract The Role Field Sales If you're a confident talker who's looking to realise the future, then this could be the role for you. If you have a sales background and you're great at building relationships, you have transferrable skills to succeed in our exciting new Field Sales role on a 6 month fixed term contract. This role involves talking to our customers both in person and occasionally through other communication channels. There will be some travel, so a driving licence is preferred. You may be out at sporadic public spaces approaching people you've never met, or at pre-planned venues and events as part of our wider strategy, either way you'll build meaningful relationships with both existing and potential new customers - creating a relationship with the overall local community as you go. You'll understand what our customer's needs are and talk to them about how EE products can enhance their digital lives for the better - you'll show them how we can help connect for good whilst delivering a personal service every time. Sales experience is a must for this role, ensuring you have the right experience to handle a fast-paced market, but just as important is a positive attitude, the ability to show resilience and an eagerness to deliver a great customer experience. We'll give you all the training you need, so you're ready to combine your experience and talk confidently about all our products and services. What's in it for you? A great starting salary of £26,929 plus on target commission averaging £500 a month - however this is an uncapped scheme with unlimited potential. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. We pay for your travel to and from work, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture with regular competitions, incentives, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Feb 06, 2025
Full time
Where: Nottingham City Area Salary: £26,929 (£13.81 per hour) (plus uncapped commission) Term: 6 month fixed term contract The Role Field Sales If you're a confident talker who's looking to realise the future, then this could be the role for you. If you have a sales background and you're great at building relationships, you have transferrable skills to succeed in our exciting new Field Sales role on a 6 month fixed term contract. This role involves talking to our customers both in person and occasionally through other communication channels. There will be some travel, so a driving licence is preferred. You may be out at sporadic public spaces approaching people you've never met, or at pre-planned venues and events as part of our wider strategy, either way you'll build meaningful relationships with both existing and potential new customers - creating a relationship with the overall local community as you go. You'll understand what our customer's needs are and talk to them about how EE products can enhance their digital lives for the better - you'll show them how we can help connect for good whilst delivering a personal service every time. Sales experience is a must for this role, ensuring you have the right experience to handle a fast-paced market, but just as important is a positive attitude, the ability to show resilience and an eagerness to deliver a great customer experience. We'll give you all the training you need, so you're ready to combine your experience and talk confidently about all our products and services. What's in it for you? A great starting salary of £26,929 plus on target commission averaging £500 a month - however this is an uncapped scheme with unlimited potential. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. We pay for your travel to and from work, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture with regular competitions, incentives, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Motor Trade Service Advisor requried in Huddersfield, West Yorkshire Monday-Friday 8.30am - 5.00pm + 1 in 3 Saturdays 34,000 OTE 24 days holiday + bank holidays which rises with length of service + your birthday off Car benefit scheme Pension scheme On-site parking The role: A pivotal role within the business, working to deliver a premium service to all customers requiring assistance with their vehicle servicing, MOT or diagnostic requirements from initial enquiry and booking, progressing work through the workshop, to invoicing and handover. The department sees approximately 45-50 vehicles through the workshop per day, plus recoveries and walk-ins. Requirements: Motor trade experience as a Service Advisor; Full UK driving licence; Excellent communication skills - both with your colleagues and with customers; A bright and friendly demeanour; A desire to provide the very best experience to all customers. Apply with your full CV to Mary at WeRecruit Auto, with Job ID ST1649 Automotive - Motor Trade - Dealership - Service & Aftersales - Service Advisor - Service Adviser - Service Reception - Aftersales Advisor - Aftersales Adviser - Service Team Manager - STM - Customer Service Advisor - Service Bookings Advisor - Service Department - Aftersales Department - West Yorkshire - Huddersfield - Brighouse - Halifax - Bradford - Wakefield - Dewsbury - Batley - Morley - Barnsley - Dodworth Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Feb 06, 2025
Full time
Motor Trade Service Advisor requried in Huddersfield, West Yorkshire Monday-Friday 8.30am - 5.00pm + 1 in 3 Saturdays 34,000 OTE 24 days holiday + bank holidays which rises with length of service + your birthday off Car benefit scheme Pension scheme On-site parking The role: A pivotal role within the business, working to deliver a premium service to all customers requiring assistance with their vehicle servicing, MOT or diagnostic requirements from initial enquiry and booking, progressing work through the workshop, to invoicing and handover. The department sees approximately 45-50 vehicles through the workshop per day, plus recoveries and walk-ins. Requirements: Motor trade experience as a Service Advisor; Full UK driving licence; Excellent communication skills - both with your colleagues and with customers; A bright and friendly demeanour; A desire to provide the very best experience to all customers. Apply with your full CV to Mary at WeRecruit Auto, with Job ID ST1649 Automotive - Motor Trade - Dealership - Service & Aftersales - Service Advisor - Service Adviser - Service Reception - Aftersales Advisor - Aftersales Adviser - Service Team Manager - STM - Customer Service Advisor - Service Bookings Advisor - Service Department - Aftersales Department - West Yorkshire - Huddersfield - Brighouse - Halifax - Bradford - Wakefield - Dewsbury - Batley - Morley - Barnsley - Dodworth Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Salesforce Solution Architect: An award winning, Salesforce Summit partner are seeking multiple Salesforce Solution Architects to create innovative and scalable solutions for their clients. Established in early 2020, this consultancy have already grown to 200+ people and are renowned for their industry expertise and diverse hiring strategy. Working as part of their delivery team, you'll be aligned to projects that align with your sector experience (energy/utilities/finserv/telco) and product experience (CPQ/FSL) and will be responsible for architecting enterprise wide Salesforce solutions. You'll be tasked with forging strong relationships with senior stakeholders, understanding their business requirements via workshops and then working with the development team to build POCs and show back to customers. You can perform this role from anywhere in the UK - some of the team prefer to go to their London office weekly, whereas others visit less frequently (circa 1/month). It's completely up to you! The successful applicant will be expected to have: 5+ years Salesforce experience. Previously worked on large scale, complex Salesforce projects in a consulting environment. A broad understanding of the Salesforce platform. Delivered Salesforce projects to energy/utilities/financial services/telco businesses. Previously implemented CPQ or Field Service Lightning (highly desirable). Exposure to Salesforce Industries - formerly Vlocity (highly desirable). Role : Salesforce Solution Architect Location : In office, hybrid, fully remote - the choice is yours! Salary : £100,000 - £110,000 + 10% bonus For immediate consideration, please send your CV to the details provided and Zak Harvey will be in touch shortly. Lawrence Harvey are one of the leading Salesforce recruitment specialists in the UK, representing Salesforce directly, the partner network and the end-user community. As highly competent consultants, we are consistently building on the excellent reputation that we have already established in Salesforce recruitment. We work in partnership with our clients and candidates building a relationship through understanding so we can ensure we are always delivering to their needs. Lawrence Harvey is acting as an Employment Business in regards to this position.
Feb 06, 2025
Full time
Salesforce Solution Architect: An award winning, Salesforce Summit partner are seeking multiple Salesforce Solution Architects to create innovative and scalable solutions for their clients. Established in early 2020, this consultancy have already grown to 200+ people and are renowned for their industry expertise and diverse hiring strategy. Working as part of their delivery team, you'll be aligned to projects that align with your sector experience (energy/utilities/finserv/telco) and product experience (CPQ/FSL) and will be responsible for architecting enterprise wide Salesforce solutions. You'll be tasked with forging strong relationships with senior stakeholders, understanding their business requirements via workshops and then working with the development team to build POCs and show back to customers. You can perform this role from anywhere in the UK - some of the team prefer to go to their London office weekly, whereas others visit less frequently (circa 1/month). It's completely up to you! The successful applicant will be expected to have: 5+ years Salesforce experience. Previously worked on large scale, complex Salesforce projects in a consulting environment. A broad understanding of the Salesforce platform. Delivered Salesforce projects to energy/utilities/financial services/telco businesses. Previously implemented CPQ or Field Service Lightning (highly desirable). Exposure to Salesforce Industries - formerly Vlocity (highly desirable). Role : Salesforce Solution Architect Location : In office, hybrid, fully remote - the choice is yours! Salary : £100,000 - £110,000 + 10% bonus For immediate consideration, please send your CV to the details provided and Zak Harvey will be in touch shortly. Lawrence Harvey are one of the leading Salesforce recruitment specialists in the UK, representing Salesforce directly, the partner network and the end-user community. As highly competent consultants, we are consistently building on the excellent reputation that we have already established in Salesforce recruitment. We work in partnership with our clients and candidates building a relationship through understanding so we can ensure we are always delivering to their needs. Lawrence Harvey is acting as an Employment Business in regards to this position.
Employee Engagement Officer Location: Claydon, Ipswich Remuneration: 30,000 - 33,000 per annum Contract Details: Permanent, Full Time Responsibilities: Collaborate with stakeholders to build comprehensive communication plans, producing content and measuring impact for companywide initiatives. Develop engaging internal communications through newsletters, bulletins, and presentations, keeping employees informed about business goals and updates. Utilise surveys and feedback tools to assess employee engagement and improve communication effectiveness. Manage internal communication responses to customer care issues, ensuring thorough investigation and resolution. Equip leaders with resources to communicate effectively and plan employee engagement campaigns, including social events and recognition programmes. Create and manage content across social media platforms (LinkedIn, Facebook), ensuring alignment with brand guidelines. Monitor social media trends and engage promptly to maintain a positive company image. Support Social Value reporting for large contracts. Create and execute project plans for company events, aligning with business objectives. Oversee sponsorships and collaborate with sales and operational teams for client entertainment insights. Plan and manage client-focused events, ensuring exceptional hospitality and attention to detail. Lead employee engagement activities, including annual celebrations and recognition programmes. The Ideal Candidate: Proven experience in internal communications or a similar role Exceptional written and verbal communication skills Proficient in digital communication tools and content creation (Adobe Creative Suite, Canva, video editing) Strong project management and organisational skills Collaborative mindset with the ability to manage multiple priorities. Our Benefits: Generous Leave: 25 days annual leave plus bank holidays, with options to buy and sell leave. People First Initiatives: Cycle to Work Scheme, Birthday Bonus, and company social events. Family Focused: Enhanced maternity, paternity, and adoption leave. Employee Assistance Programme: Access to personal and professional support services. Performance Bonus: Eligibility for performance-based bonuses. Employee Referral Scheme: Rewards for bringing new team members on board. Employee Volunteering Programme: Opportunities to contribute to local communities. Learning and Development: Continuous growth opportunities and training. Supportive Culture: A collaborative environment fostering progression. If you're ready to be a part of an organisation that values its people and promotes collaboration, we want to hear from you! Join us in making a difference today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 06, 2025
Full time
Employee Engagement Officer Location: Claydon, Ipswich Remuneration: 30,000 - 33,000 per annum Contract Details: Permanent, Full Time Responsibilities: Collaborate with stakeholders to build comprehensive communication plans, producing content and measuring impact for companywide initiatives. Develop engaging internal communications through newsletters, bulletins, and presentations, keeping employees informed about business goals and updates. Utilise surveys and feedback tools to assess employee engagement and improve communication effectiveness. Manage internal communication responses to customer care issues, ensuring thorough investigation and resolution. Equip leaders with resources to communicate effectively and plan employee engagement campaigns, including social events and recognition programmes. Create and manage content across social media platforms (LinkedIn, Facebook), ensuring alignment with brand guidelines. Monitor social media trends and engage promptly to maintain a positive company image. Support Social Value reporting for large contracts. Create and execute project plans for company events, aligning with business objectives. Oversee sponsorships and collaborate with sales and operational teams for client entertainment insights. Plan and manage client-focused events, ensuring exceptional hospitality and attention to detail. Lead employee engagement activities, including annual celebrations and recognition programmes. The Ideal Candidate: Proven experience in internal communications or a similar role Exceptional written and verbal communication skills Proficient in digital communication tools and content creation (Adobe Creative Suite, Canva, video editing) Strong project management and organisational skills Collaborative mindset with the ability to manage multiple priorities. Our Benefits: Generous Leave: 25 days annual leave plus bank holidays, with options to buy and sell leave. People First Initiatives: Cycle to Work Scheme, Birthday Bonus, and company social events. Family Focused: Enhanced maternity, paternity, and adoption leave. Employee Assistance Programme: Access to personal and professional support services. Performance Bonus: Eligibility for performance-based bonuses. Employee Referral Scheme: Rewards for bringing new team members on board. Employee Volunteering Programme: Opportunities to contribute to local communities. Learning and Development: Continuous growth opportunities and training. Supportive Culture: A collaborative environment fostering progression. If you're ready to be a part of an organisation that values its people and promotes collaboration, we want to hear from you! Join us in making a difference today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Account Manager - Campaign Delivery Location - Nottingham - Hybrid working offered after training We are looking for an Account Manager to work across print campaigns for a leading Nottingham based retail brand. Working alongside our clients marketing teams you will be responsible for delivering printed point-of-sale campaigns UK wide. The successful candidate for the Account Manager will be: Working directly with the clients marketing teams taking marketing briefs Managing stakeholders including design, artwork, print, fulfilment and distribution Ensure briefs are created and delivered to our production teams on time Providing outstanding customer service, updating, and dealing with client's queries, regular teams meetings Use management information systems to facilitate workflow and transfer of information between client and production Ability work to tight deadlines The ideal candidate will have experience of working within an Account Management role ideally with some experience within print. Experience Account Management and developing customer relationships Excellent computer skills including good knowledge of Excel Experience taking detailed marketing briefs and delivery Understanding of production basics including design, artwork, print, fulfilment and distribution would be advantageous Ability to manage multiple projects to tight deadlines Interested? Email your CV to TurnerFox Recruitment
Feb 06, 2025
Full time
Account Manager - Campaign Delivery Location - Nottingham - Hybrid working offered after training We are looking for an Account Manager to work across print campaigns for a leading Nottingham based retail brand. Working alongside our clients marketing teams you will be responsible for delivering printed point-of-sale campaigns UK wide. The successful candidate for the Account Manager will be: Working directly with the clients marketing teams taking marketing briefs Managing stakeholders including design, artwork, print, fulfilment and distribution Ensure briefs are created and delivered to our production teams on time Providing outstanding customer service, updating, and dealing with client's queries, regular teams meetings Use management information systems to facilitate workflow and transfer of information between client and production Ability work to tight deadlines The ideal candidate will have experience of working within an Account Management role ideally with some experience within print. Experience Account Management and developing customer relationships Excellent computer skills including good knowledge of Excel Experience taking detailed marketing briefs and delivery Understanding of production basics including design, artwork, print, fulfilment and distribution would be advantageous Ability to manage multiple projects to tight deadlines Interested? Email your CV to TurnerFox Recruitment
Marketing Manager Hybrid Location : Hybrid, Attendance at our Cannock office required 1-2 days per week, WS12 2HA Salary : Competitive, DOE + Excellent Benefits! Contract Type : Permanent, Full Time Why Do We Want You Due to our phenomenal year-on-year growth here at Phoenix Health and Safety, part of Wilmington plc, we are looking for an experienced and talented Marketing Manager with expertise in Demand Generation and Event Management. You will play a pivotal role in shaping and delivering our marketing strategies while working collaboratively across departments to drive our business forward. Please note : To complete your application, you will be redirected to Wilmington plc s career site. We shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: Maintaining and developing the demand generation plan to support marketing campaigns and achieve the required level of MQLs for revenue business objectives. Designing campaigns to support event schedules, customer marketing, partner marketing, and industry-specific campaigns. Identifying target audiences and growing our email list, then designing relevant content marketing campaigns targeted at core ICPs (Ideal Customer Profiles). Analysing campaign performance and suggesting improvements to meet goal targets. Managing weekly dashboard reporting, with a core focus on lead generation by source and revenue contributions from specific campaigns. Collaborating with other commercial departments to align marketing efforts with business goals. Acting as the main coordinator for organising and managing event schedules, including logistics and promotional activities. Researching industry events to support international growth, particularly in the UAE and South Africa. Managing marketing dashboards to provide weekly performance metrics and insights. What s the Best Thing About This Role This role provides an exciting opportunity to take ownership of marketing strategies in a high-growth environment. You will be at the heart of demand generation and event planning, ensuring that our marketing campaigns are effectively reaching the right audience. The role allows for cross-department collaboration, offering exposure to various aspects of the business. What s the Most Challenging Thing About This Role Juggling multiple campaigns, events, and reporting requirements in a fast-paced, high-growth environment requires strong organisational skills and the ability to adapt to shifting priorities. The role demands a keen analytical mindset to assess campaign performance and optimise strategies accordingly. Managing international marketing efforts adds an additional layer of complexity, requiring a deep understanding of diverse markets and the ability to execute campaigns across different regions effectively. What We re Looking For To be successful in this role, you must have: Demonstrable experience of leading and developing a marketing team. Expertise in demand generation campaigns. Experience in defining and executing short and long-term marketing strategies focused on generating new business. Strong experience in campaign analysis with the ability to revise campaigns as needed. Experience in event management and logistics coordination. Experience collaborating with internal stakeholders (e.g., sales teams) to determine overall marketing campaign goals. To be successful in this role, it would be great if you have: Experience supporting a service-based business. International marketing experience, particularly in the UAE and/or South Africa. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Find What You re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support, and fair rewards. Click on APPLY today!
Feb 06, 2025
Full time
Marketing Manager Hybrid Location : Hybrid, Attendance at our Cannock office required 1-2 days per week, WS12 2HA Salary : Competitive, DOE + Excellent Benefits! Contract Type : Permanent, Full Time Why Do We Want You Due to our phenomenal year-on-year growth here at Phoenix Health and Safety, part of Wilmington plc, we are looking for an experienced and talented Marketing Manager with expertise in Demand Generation and Event Management. You will play a pivotal role in shaping and delivering our marketing strategies while working collaboratively across departments to drive our business forward. Please note : To complete your application, you will be redirected to Wilmington plc s career site. We shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: Maintaining and developing the demand generation plan to support marketing campaigns and achieve the required level of MQLs for revenue business objectives. Designing campaigns to support event schedules, customer marketing, partner marketing, and industry-specific campaigns. Identifying target audiences and growing our email list, then designing relevant content marketing campaigns targeted at core ICPs (Ideal Customer Profiles). Analysing campaign performance and suggesting improvements to meet goal targets. Managing weekly dashboard reporting, with a core focus on lead generation by source and revenue contributions from specific campaigns. Collaborating with other commercial departments to align marketing efforts with business goals. Acting as the main coordinator for organising and managing event schedules, including logistics and promotional activities. Researching industry events to support international growth, particularly in the UAE and South Africa. Managing marketing dashboards to provide weekly performance metrics and insights. What s the Best Thing About This Role This role provides an exciting opportunity to take ownership of marketing strategies in a high-growth environment. You will be at the heart of demand generation and event planning, ensuring that our marketing campaigns are effectively reaching the right audience. The role allows for cross-department collaboration, offering exposure to various aspects of the business. What s the Most Challenging Thing About This Role Juggling multiple campaigns, events, and reporting requirements in a fast-paced, high-growth environment requires strong organisational skills and the ability to adapt to shifting priorities. The role demands a keen analytical mindset to assess campaign performance and optimise strategies accordingly. Managing international marketing efforts adds an additional layer of complexity, requiring a deep understanding of diverse markets and the ability to execute campaigns across different regions effectively. What We re Looking For To be successful in this role, you must have: Demonstrable experience of leading and developing a marketing team. Expertise in demand generation campaigns. Experience in defining and executing short and long-term marketing strategies focused on generating new business. Strong experience in campaign analysis with the ability to revise campaigns as needed. Experience in event management and logistics coordination. Experience collaborating with internal stakeholders (e.g., sales teams) to determine overall marketing campaign goals. To be successful in this role, it would be great if you have: Experience supporting a service-based business. International marketing experience, particularly in the UAE and/or South Africa. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Find What You re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support, and fair rewards. Click on APPLY today!
I am currently looking for an experienced Salesforce Service Desk Engineer to join our customer on a permanent basis. The role will work on a hybrid basis, with 2 days remote and 3 days onsite in London. Previous experience: Experience working in a Salesforce support setting Ability to write SQL to query databases Excellent communication skills Ability to adapt to changing priorities and to be able to context switch Experience in administration/configuration of administration systems Ability to effectively analyse and resolve complex system problems Experience of working in a rapidly changing fast paced dynamic IT environment A proactive attitude to enhancing the platform with the end goal of providing a stable platform and service I have a full job description I can share should the role be of interest.
Feb 06, 2025
Full time
I am currently looking for an experienced Salesforce Service Desk Engineer to join our customer on a permanent basis. The role will work on a hybrid basis, with 2 days remote and 3 days onsite in London. Previous experience: Experience working in a Salesforce support setting Ability to write SQL to query databases Excellent communication skills Ability to adapt to changing priorities and to be able to context switch Experience in administration/configuration of administration systems Ability to effectively analyse and resolve complex system problems Experience of working in a rapidly changing fast paced dynamic IT environment A proactive attitude to enhancing the platform with the end goal of providing a stable platform and service I have a full job description I can share should the role be of interest.
Internal Communication Executive Location: Claydon, Ipswich Remuneration: 30,000 - 33,000 per annum Contract Details: Permanent, Full Time Responsibilities: Collaborate with stakeholders to build comprehensive communication plans, producing content and measuring impact for companywide initiatives. Develop engaging internal communications through newsletters, bulletins, and presentations, keeping employees informed about business goals and updates. Utilise surveys and feedback tools to assess employee engagement and improve communication effectiveness. Manage internal communication responses to customer care issues, ensuring thorough investigation and resolution. Equip leaders with resources to communicate effectively and plan employee engagement campaigns, including social events and recognition programmes. Create and manage content across social media platforms (LinkedIn, Facebook), ensuring alignment with brand guidelines. Monitor social media trends and engage promptly to maintain a positive company image. Support Social Value reporting for large contracts. Create and execute project plans for company events, aligning with business objectives. Oversee sponsorships and collaborate with sales and operational teams for client entertainment insights. Plan and manage client-focused events, ensuring exceptional hospitality and attention to detail. Lead employee engagement activities, including annual celebrations and recognition programmes. The Ideal Candidate: Proven experience in internal communications or a similar role Exceptional written and verbal communication skills Proficient in digital communication tools and content creation (Adobe Creative Suite, Canva, video editing) Strong project management and organisational skills Collaborative mindset with the ability to manage multiple priorities. Our Benefits: Generous Leave: 25 days annual leave plus bank holidays, with options to buy and sell leave. People First Initiatives: Cycle to Work Scheme, Birthday Bonus, and company social events. Family Focused: Enhanced maternity, paternity, and adoption leave. Employee Assistance Programme: Access to personal and professional support services. Performance Bonus: Eligibility for performance-based bonuses. Employee Referral Scheme: Rewards for bringing new team members on board. Employee Volunteering Programme: Opportunities to contribute to local communities. Learning and Development: Continuous growth opportunities and training. Supportive Culture: A collaborative environment fostering progression. If you're ready to be a part of an organisation that values its people and promotes collaboration, we want to hear from you! Join us in making a difference today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 06, 2025
Full time
Internal Communication Executive Location: Claydon, Ipswich Remuneration: 30,000 - 33,000 per annum Contract Details: Permanent, Full Time Responsibilities: Collaborate with stakeholders to build comprehensive communication plans, producing content and measuring impact for companywide initiatives. Develop engaging internal communications through newsletters, bulletins, and presentations, keeping employees informed about business goals and updates. Utilise surveys and feedback tools to assess employee engagement and improve communication effectiveness. Manage internal communication responses to customer care issues, ensuring thorough investigation and resolution. Equip leaders with resources to communicate effectively and plan employee engagement campaigns, including social events and recognition programmes. Create and manage content across social media platforms (LinkedIn, Facebook), ensuring alignment with brand guidelines. Monitor social media trends and engage promptly to maintain a positive company image. Support Social Value reporting for large contracts. Create and execute project plans for company events, aligning with business objectives. Oversee sponsorships and collaborate with sales and operational teams for client entertainment insights. Plan and manage client-focused events, ensuring exceptional hospitality and attention to detail. Lead employee engagement activities, including annual celebrations and recognition programmes. The Ideal Candidate: Proven experience in internal communications or a similar role Exceptional written and verbal communication skills Proficient in digital communication tools and content creation (Adobe Creative Suite, Canva, video editing) Strong project management and organisational skills Collaborative mindset with the ability to manage multiple priorities. Our Benefits: Generous Leave: 25 days annual leave plus bank holidays, with options to buy and sell leave. People First Initiatives: Cycle to Work Scheme, Birthday Bonus, and company social events. Family Focused: Enhanced maternity, paternity, and adoption leave. Employee Assistance Programme: Access to personal and professional support services. Performance Bonus: Eligibility for performance-based bonuses. Employee Referral Scheme: Rewards for bringing new team members on board. Employee Volunteering Programme: Opportunities to contribute to local communities. Learning and Development: Continuous growth opportunities and training. Supportive Culture: A collaborative environment fostering progression. If you're ready to be a part of an organisation that values its people and promotes collaboration, we want to hear from you! Join us in making a difference today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
I am currently looking for an experienced Senior Salesforce Support Specialist to join our customer on a permanent basis. The role will work on a hybrid basis, with 2 days remote and 3 days onsite in London. Previous experience: 3 years + proven experience of administering a complex Salesforce Org. Salesforce Administration Certification. Experience in delivering exceptional, customer focused and service driven support for a Salesforce based platform. Strong experience in administration, configuration and support of business applications, both internally built and vendor solutions. Proven record of working in a fast paced dynamic work environment (5 years +). Ability to effectively analyse and resolve complex system problems. Experience of working with offshore providers. Ability to translate complex technical issues to a level that are appropriate for consumption by end users. SQL skill - Ability to create complex SQL reports. I have a full job description I can share should the role be of interest.
Feb 06, 2025
Full time
I am currently looking for an experienced Senior Salesforce Support Specialist to join our customer on a permanent basis. The role will work on a hybrid basis, with 2 days remote and 3 days onsite in London. Previous experience: 3 years + proven experience of administering a complex Salesforce Org. Salesforce Administration Certification. Experience in delivering exceptional, customer focused and service driven support for a Salesforce based platform. Strong experience in administration, configuration and support of business applications, both internally built and vendor solutions. Proven record of working in a fast paced dynamic work environment (5 years +). Ability to effectively analyse and resolve complex system problems. Experience of working with offshore providers. Ability to translate complex technical issues to a level that are appropriate for consumption by end users. SQL skill - Ability to create complex SQL reports. I have a full job description I can share should the role be of interest.
Sales Negotiator - Estate Agency We are seeking a dynamic and motivated Sales Negotiator to join a well-established estate agency. This role is varied and exciting, offering the opportunity to become the public face of the company while working with a diverse range of clients and properties. The ideal candidate will have a flair for negotiation, excellent customer service skills, and a professional approach at all times. Key Responsibilities Service to Buyers Professionally register and qualify applicants, ensuring all details are recorded accurately. Maintain regular contact with buyers, matching them swiftly and efficiently to suitable properties. Arrange and conduct property viewings, providing a high level of customer service. Follow up with buyers post-viewing, obtaining feedback and providing updates. Understand buyers' circumstances and timescales to assist in their property search. Introduce buyers to recommended solicitors and financial services. Negotiate offers effectively to achieve the best outcome for all parties. Maintain accurate records and update the CRM system with all relevant information. Service to Sellers Arrange and book property appraisals, ensuring the valuation team has the best opportunity to secure instructions. Establish strong relationships with vendors, gaining insight into their expectations and requirements. Offer guidance and assistance on their onward property search. Provide prompt and detailed feedback following viewings. Recommend trusted solicitors and financial services where appropriate. Strive to achieve the best market price for vendors within suitable timeframes. Assist vendors in negotiations for their onward purchase when required. Keep clients regularly informed on the status of their sale. Oversee the sales process from offer acceptance to completion, ensuring smooth transactions. Work collaboratively with colleagues to obtain chain details and assist in progressing sales. Identify opportunities to introduce landlords and investors to the lettings team. Training & Development Engage in ongoing training to enhance skills and industry knowledge. Develop proficiency in using office CRM systems and other relevant tools. Demonstrate ambition and willingness to take on additional responsibilities to progress within the company. Inter-Office Collaboration & Business Development Work closely with colleagues across multiple offices to share leads and opportunities. Identify potential opportunities for lettings and introduce clients to the relevant department. Contribute to the agency's success by proactively seeking new business opportunities. Keep management informed of potential property development prospects. Personal Attributes Required Professional, responsible, and reliable with a strong work ethic. Self-motivated, enthusiastic, and able to work independently. Strong negotiation and persuasion skills. Excellent communication abilities, both written and verbal. Well-organised with strong time management skills. Adaptability and willingness to learn. A confident and engaging personality with the ability to build rapport easily. This role offers an exciting opportunity to join a thriving estate agency with excellent career progression prospects. If you are ambitious, driven, and passionate about property, we would love to hear from you.
Feb 06, 2025
Full time
Sales Negotiator - Estate Agency We are seeking a dynamic and motivated Sales Negotiator to join a well-established estate agency. This role is varied and exciting, offering the opportunity to become the public face of the company while working with a diverse range of clients and properties. The ideal candidate will have a flair for negotiation, excellent customer service skills, and a professional approach at all times. Key Responsibilities Service to Buyers Professionally register and qualify applicants, ensuring all details are recorded accurately. Maintain regular contact with buyers, matching them swiftly and efficiently to suitable properties. Arrange and conduct property viewings, providing a high level of customer service. Follow up with buyers post-viewing, obtaining feedback and providing updates. Understand buyers' circumstances and timescales to assist in their property search. Introduce buyers to recommended solicitors and financial services. Negotiate offers effectively to achieve the best outcome for all parties. Maintain accurate records and update the CRM system with all relevant information. Service to Sellers Arrange and book property appraisals, ensuring the valuation team has the best opportunity to secure instructions. Establish strong relationships with vendors, gaining insight into their expectations and requirements. Offer guidance and assistance on their onward property search. Provide prompt and detailed feedback following viewings. Recommend trusted solicitors and financial services where appropriate. Strive to achieve the best market price for vendors within suitable timeframes. Assist vendors in negotiations for their onward purchase when required. Keep clients regularly informed on the status of their sale. Oversee the sales process from offer acceptance to completion, ensuring smooth transactions. Work collaboratively with colleagues to obtain chain details and assist in progressing sales. Identify opportunities to introduce landlords and investors to the lettings team. Training & Development Engage in ongoing training to enhance skills and industry knowledge. Develop proficiency in using office CRM systems and other relevant tools. Demonstrate ambition and willingness to take on additional responsibilities to progress within the company. Inter-Office Collaboration & Business Development Work closely with colleagues across multiple offices to share leads and opportunities. Identify potential opportunities for lettings and introduce clients to the relevant department. Contribute to the agency's success by proactively seeking new business opportunities. Keep management informed of potential property development prospects. Personal Attributes Required Professional, responsible, and reliable with a strong work ethic. Self-motivated, enthusiastic, and able to work independently. Strong negotiation and persuasion skills. Excellent communication abilities, both written and verbal. Well-organised with strong time management skills. Adaptability and willingness to learn. A confident and engaging personality with the ability to build rapport easily. This role offers an exciting opportunity to join a thriving estate agency with excellent career progression prospects. If you are ambitious, driven, and passionate about property, we would love to hear from you.
Job Title: Business Development Manager Social Housing (Planned Maintenance & Responsive Repairs) Location: East Anglia (with travel across the region) Salary: Up to £80,000 + Flexible Working About the Client: Our client is a well-established main contractor within the social housing sector, specialising in delivering high-quality planned maintenance and responsive repairs services. With a solid reputation for excellence, they are looking for a skilled and driven Business Development Manager to join their team and help further grow their business across East Anglia. This is an exciting opportunity to work within a forward-thinking company that is committed to making a positive impact in the social housing space. The Role: The Business Development Manager will be responsible for identifying and securing new business opportunities, as well as developing long-term partnerships with key stakeholders across the social housing sector. This includes focusing on both planned maintenance and responsive repairs services. You will play a key role in expanding the company s portfolio, working closely with senior management and operational teams to ensure the successful delivery of contracts. Key Responsibilities: Drive business growth by developing strategies to win new contracts within the planned maintenance and responsive repairs sectors. Build and maintain strong relationships with local authorities, housing associations, and other key clients. Identify, qualify, and pursue new business leads via networking, tendering, and direct outreach. Collaborate with internal teams to align proposals with client needs and company capabilities. Represent the company at industry events, networking opportunities, and client meetings. Provide regular progress reports and market insights to senior leadership. Maintain a customer-centric approach, ensuring client satisfaction and long-term partnership development. Key Requirements: Proven experience in business development, sales, or partnership management within the social housing, construction, or maintenance sectors. Strong understanding of the social housing sector, particularly in planned maintenance and responsive repairs. Established network within housing associations and local authorities across East Anglia. Excellent communication, negotiation, and relationship-building skills. Ability to work independently and manage your own workload. Willingness to travel across East Anglia for client meetings and business development activities. Full UK driving license required. Why This Role? Competitive salary up to £80,000, plus the opportunity for flexible working. The chance to make a real impact within a growing and supportive organization. A key role with significant responsibility in shaping the future of the business. A company that values work-life balance and offers a flexible working environment. Excellent career progression opportunities. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Feb 06, 2025
Full time
Job Title: Business Development Manager Social Housing (Planned Maintenance & Responsive Repairs) Location: East Anglia (with travel across the region) Salary: Up to £80,000 + Flexible Working About the Client: Our client is a well-established main contractor within the social housing sector, specialising in delivering high-quality planned maintenance and responsive repairs services. With a solid reputation for excellence, they are looking for a skilled and driven Business Development Manager to join their team and help further grow their business across East Anglia. This is an exciting opportunity to work within a forward-thinking company that is committed to making a positive impact in the social housing space. The Role: The Business Development Manager will be responsible for identifying and securing new business opportunities, as well as developing long-term partnerships with key stakeholders across the social housing sector. This includes focusing on both planned maintenance and responsive repairs services. You will play a key role in expanding the company s portfolio, working closely with senior management and operational teams to ensure the successful delivery of contracts. Key Responsibilities: Drive business growth by developing strategies to win new contracts within the planned maintenance and responsive repairs sectors. Build and maintain strong relationships with local authorities, housing associations, and other key clients. Identify, qualify, and pursue new business leads via networking, tendering, and direct outreach. Collaborate with internal teams to align proposals with client needs and company capabilities. Represent the company at industry events, networking opportunities, and client meetings. Provide regular progress reports and market insights to senior leadership. Maintain a customer-centric approach, ensuring client satisfaction and long-term partnership development. Key Requirements: Proven experience in business development, sales, or partnership management within the social housing, construction, or maintenance sectors. Strong understanding of the social housing sector, particularly in planned maintenance and responsive repairs. Established network within housing associations and local authorities across East Anglia. Excellent communication, negotiation, and relationship-building skills. Ability to work independently and manage your own workload. Willingness to travel across East Anglia for client meetings and business development activities. Full UK driving license required. Why This Role? Competitive salary up to £80,000, plus the opportunity for flexible working. The chance to make a real impact within a growing and supportive organization. A key role with significant responsibility in shaping the future of the business. A company that values work-life balance and offers a flexible working environment. Excellent career progression opportunities. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Are you a creative whiz who loves turning ideas into stunning visuals? Do you have a passion for design, animation, and illustration? Then we have the perfect role for you! Altro is looking for a talented Visual Content Creator to join our marketing communications team based in Letchworth Garden City. This is a full time, permanent, hybrid working role. As a part of our vibrant marketing team, you'll be the brains behind inspiring, fun and engaging visual content that captures attention and drives customer engagement. From animation and illustrations to graphic design and moving visuals, you'll be the one to make our campaigns come to life across social media, print, and digital platforms. As well as an exciting opportunity and a competitive salary, what do we have offer? ? Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support What We re Looking For We re looking for someone with a degree in Graphic Communications or a related field, and ideally a few years of experience in a similar role. You should be highly proficient in all Adobe packages such as InDesign, Photoshop, Illustrator, Premiere Pro, and After Effects, have experience of creating engaging content for social media platforms like Instagram, TikTok, LinkedIn and a strong background in producing content for campaigns, ranging from printed, digital through to animated content for social media. You should be familiar with using AI technology to enhance your creative process. Strong communication and project management skills are key, and the role may involve travel across the UK and Europe. So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919! Family owned and run, we share family values; we care about you, each other and what we do. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. Sounds like a great opportunity? Click apply today! We can t wait to hear from you!
Feb 06, 2025
Full time
Are you a creative whiz who loves turning ideas into stunning visuals? Do you have a passion for design, animation, and illustration? Then we have the perfect role for you! Altro is looking for a talented Visual Content Creator to join our marketing communications team based in Letchworth Garden City. This is a full time, permanent, hybrid working role. As a part of our vibrant marketing team, you'll be the brains behind inspiring, fun and engaging visual content that captures attention and drives customer engagement. From animation and illustrations to graphic design and moving visuals, you'll be the one to make our campaigns come to life across social media, print, and digital platforms. As well as an exciting opportunity and a competitive salary, what do we have offer? ? Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support What We re Looking For We re looking for someone with a degree in Graphic Communications or a related field, and ideally a few years of experience in a similar role. You should be highly proficient in all Adobe packages such as InDesign, Photoshop, Illustrator, Premiere Pro, and After Effects, have experience of creating engaging content for social media platforms like Instagram, TikTok, LinkedIn and a strong background in producing content for campaigns, ranging from printed, digital through to animated content for social media. You should be familiar with using AI technology to enhance your creative process. Strong communication and project management skills are key, and the role may involve travel across the UK and Europe. So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919! Family owned and run, we share family values; we care about you, each other and what we do. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. Sounds like a great opportunity? Click apply today! We can t wait to hear from you!
Data Analyst within an eCommerce environment Role Overview: The Data Analyst plays a crucial role in driving data-driven decision-making across the e-commerce business. This role focuses on collecting, analysing, and interpreting data related to website performance, customer behaviour, and sales trends. The analyst will provide actionable insights that help optimise marketing campaigns, product listings, pricing strategies, and overall customer experience. Key Responsibilities: Data Collection & Analysis : Gather data from various sources, including Google Analytics, e-commerce platforms, CRM systems, our existing BI data infrastructure and social media analytics tools. Analyse data to identify trends, patterns, and insights. Performance Reporting : Create and maintain dashboards and reports that track key performance indicators (KPIs) such as traffic, conversion rates, average order value, customer acquisition cost, and lifetime value. Customer Behaviour Analysis : Study customer behaviour, including browsing patterns, purchase habits, and drop-off points, to inform decisions about site design, marketing strategies, and product offerings. A/B Testing & Experimentation : Design and execute A/B tests to evaluate the effectiveness of different marketing strategies, website layouts, and promotional campaigns. Forecasting & Budgeting : Use historical data and predictive models to forecast sales trends and guide budget allocation for marketing and advertising spend. Collaboration with Teams : Work closely with e-commerce manager, customer service team and management to ensure that data insights are effectively utilised across the organisation. Skills & Qualifications: Strong proficiency in data analysis tools such as Google Analytics, SQL, Excel, and data visualisation software like Tableau or Power BI. (Power BI a big bonus) Experience with A/B testing and statistical analysis. Analytical mindset with the ability to translate complex data into actionable insights. Excellent attention to detail and problem-solving skills. Ability to communicate insights clearly to non-technical team members and management. This is a fantastic opportunity to join a driven company and bring ideas and be proactive in the business. Ready to take your career to the next level? If you are interested and would like to find out more about the position, then please email Lucy at (url removed) for further information. Alternatively, please apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
Feb 06, 2025
Full time
Data Analyst within an eCommerce environment Role Overview: The Data Analyst plays a crucial role in driving data-driven decision-making across the e-commerce business. This role focuses on collecting, analysing, and interpreting data related to website performance, customer behaviour, and sales trends. The analyst will provide actionable insights that help optimise marketing campaigns, product listings, pricing strategies, and overall customer experience. Key Responsibilities: Data Collection & Analysis : Gather data from various sources, including Google Analytics, e-commerce platforms, CRM systems, our existing BI data infrastructure and social media analytics tools. Analyse data to identify trends, patterns, and insights. Performance Reporting : Create and maintain dashboards and reports that track key performance indicators (KPIs) such as traffic, conversion rates, average order value, customer acquisition cost, and lifetime value. Customer Behaviour Analysis : Study customer behaviour, including browsing patterns, purchase habits, and drop-off points, to inform decisions about site design, marketing strategies, and product offerings. A/B Testing & Experimentation : Design and execute A/B tests to evaluate the effectiveness of different marketing strategies, website layouts, and promotional campaigns. Forecasting & Budgeting : Use historical data and predictive models to forecast sales trends and guide budget allocation for marketing and advertising spend. Collaboration with Teams : Work closely with e-commerce manager, customer service team and management to ensure that data insights are effectively utilised across the organisation. Skills & Qualifications: Strong proficiency in data analysis tools such as Google Analytics, SQL, Excel, and data visualisation software like Tableau or Power BI. (Power BI a big bonus) Experience with A/B testing and statistical analysis. Analytical mindset with the ability to translate complex data into actionable insights. Excellent attention to detail and problem-solving skills. Ability to communicate insights clearly to non-technical team members and management. This is a fantastic opportunity to join a driven company and bring ideas and be proactive in the business. Ready to take your career to the next level? If you are interested and would like to find out more about the position, then please email Lucy at (url removed) for further information. Alternatively, please apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
We are seeking an E-Commerce Assistant to join the dynamic team. Office based 4 days - after probation 3 days onsite, 2 days WFH Responsibilities Responsible for assisting the management of the e-commerce platforms and systems in partnership with the marketing and e-commerce team. Oversee assets and product data on-site to support product information, navigation and promotional campaigns. Identify opportunities to improve the customer journey Support new product and service launches. Contribute to the weekly commercial sessions providing input from a digital perspective. Form strong relationships with the broader Ecommerce, Marketing and IT teams to make sure you can deliver the changes required to enhance our journey. Qualifications: Degree within an e-commerce or marketing field Some existing experience of working within an E-commerce role (this may be a University placement)
Feb 06, 2025
Full time
We are seeking an E-Commerce Assistant to join the dynamic team. Office based 4 days - after probation 3 days onsite, 2 days WFH Responsibilities Responsible for assisting the management of the e-commerce platforms and systems in partnership with the marketing and e-commerce team. Oversee assets and product data on-site to support product information, navigation and promotional campaigns. Identify opportunities to improve the customer journey Support new product and service launches. Contribute to the weekly commercial sessions providing input from a digital perspective. Form strong relationships with the broader Ecommerce, Marketing and IT teams to make sure you can deliver the changes required to enhance our journey. Qualifications: Degree within an e-commerce or marketing field Some existing experience of working within an E-commerce role (this may be a University placement)
The mission if you choose to accept it We're building the operating system globally for the hospitality industry We're Nory, an AI-powered operating system for multi-site restaurants and bars. We help our customers double their profitability, reduce their carbon footprint and offer better working environments for their teams. Our CEO Conor founded and scaled Mad Egg, one of the fastest growing restaurant groups in Ireland. Having felt the pain of hacking together a mix of "market leading" restaurant management systems, spreadsheets and paper print-outs, he set out to build the solution he wished he had from day one: Nory. Founded in 2021, we've revolutionized the restaurant management category by offering AI-powered insights, inventory management & people management in a single operating system. It's why we've already become the leading all-in-one restaurant operating system in the UK & Ireland. Since then, we've grown to over 50 people across Ireland, the UK & Spain. In 2024, we raised a $16M Series A from Accel Partners (investors in top companies like Facebook, Slack, Spotify, Linear, and more). We're growing fast & getting ready to scale in order to fulfill our mission of becoming the operating system globally for the hospitality industry. Your mission Managing people across multiple restaurant locations is tough. Managing schedules, labor costs, and compliance only grows more complex with each added site. When you're not on top of staffing, it hurts both your bottom line and your customers' experience. That's why we've built AI-powered scheduling tools and mobile-first apps to take the pressure off, so restaurant operators can focus on delivering great service. We've already made a real impact for small-and-medium size teams, but larger enterprise chains bring new challenges-and far bigger opportunities. We're not out to churn out yet another HR platform; we want to deeply understand how restaurants operate and build solutions that genuinely make life easier for operators, managers, and employees. With the rise of AI, we also have a unique opportunity to build one of the first truly AI-native HR platforms-and we intend to seize it. As the Product Lead for Workforce Management, you'd be at the center of it all-building new products from 0 to 1 as well as scaling and perfecting our existing product lineup. You'll collaborate with engineers, designers, sales, and marketing to bring great products to life and make sure our customers love what we build. This role isn't for everyone - we set a high bar for what we build. But if you love to solve hard problems and deliver delightful products our customers can't live without, you'll thrive here! Your profile What a good fit looks like We're looking for exceptional builders-people who have a proven track record of creating and scaling great products. You have 4+ years of Product Management experience and have worked closely with designers and engineers to take products from "0 to 1" and scale them "1 to 10." Ideally, you've done this at a B2B SaaS startup or scale-up during a period of rapid growth. Bonus points if you've started your own company or built your own products -we have a soft spot for ex-founders who know what it takes to build something from scratch. The ideal candidate will have all or most of the following attributes: Strong systems thinking. You have a strategic mind and you think in systems. This helps you create winning strategies that focus the critical points of leverage or "10x" decisions that will really move the needle for your product. You obsess about how to differentiate your products to build sustainable, long-term moats. Goal-oriented. You care about impact, not just ticking boxes. You're always focused on driving measurable outcomes. You know how to set clear goals, prioritize what matters, and get the team moving in the right direction. Deeply analytical. You love digging into data to figure out what's really going on. You're great at spotting trends and turning insights into actions that drive results. You back your decisions with solid analysis. Ideally, you're proficient in SQL. Superb product sense. You're right a lot about what the team should build next, even when you don't have data. You have strong intuitions about what customers will love, particularly in "0 to 1", ambiguous problem spaces. Great communicator. You are adept at synthesizing ambiguous inputs into clear outputs. You're great at simplifying complex concepts for any audience. You write clearly. High agency. You don't sit around waiting for instructions or the perfect conditions to get started. When something needs to get done, you take ownership and you make it happen. You're resourceful, proactive, and thrive in ambiguous situations where the path forward isn't always clear. Bonus points: You are technical. You have worked in restaurants or restaurant tech before (and you love the space!) Why us? What you can expect This is a unique opportunity to join a high-growth startup before we scale. Our product solves increasingly painful problems for the hospitality industry and we can barely keep up with the increasing demand. The Nory team is currently 50 strong and our Product, Design & Engineering team comes from top tech companies like Intercom, TravelPerk, Deel, Deliveroo or Etsy. You would be reporting to Raph, Head of Product. Before joining Nory, Raph built and sold Albatross to TravelPerk, where he helped scale the business from $3M to $200M ARR and a $2.5B valuation in 4 years. We have lots to do and great ambitions, and we take good care of our people: Stock options 35 days of paid leave per year (25 holidays + 10 flexible bank holidays) Health Insurance Pension High quality laptop and tools to get the job done Budget for your home office workspace Access to a coworking space if you prefer not to work from home across Dublin, London or Barcelona. Annual personal development budget Regular workshops, presentations and learning sessions Quarterly events and team get-togethers We hire humans. We are a distributed and diverse team from various backgrounds and want to keep it that way - we value people's individuality and are committed to keeping Nory an inclusive workplace where everyone can do their best work. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. Too often, people think they'll only be considered for a role if they meet 100% of the qualifications. On top of that, some of us are more confident than others. If you're excited about our mission and feel like the description above speaks to you, you should still seriously consider applying. We're rooting for you!
Feb 06, 2025
Full time
The mission if you choose to accept it We're building the operating system globally for the hospitality industry We're Nory, an AI-powered operating system for multi-site restaurants and bars. We help our customers double their profitability, reduce their carbon footprint and offer better working environments for their teams. Our CEO Conor founded and scaled Mad Egg, one of the fastest growing restaurant groups in Ireland. Having felt the pain of hacking together a mix of "market leading" restaurant management systems, spreadsheets and paper print-outs, he set out to build the solution he wished he had from day one: Nory. Founded in 2021, we've revolutionized the restaurant management category by offering AI-powered insights, inventory management & people management in a single operating system. It's why we've already become the leading all-in-one restaurant operating system in the UK & Ireland. Since then, we've grown to over 50 people across Ireland, the UK & Spain. In 2024, we raised a $16M Series A from Accel Partners (investors in top companies like Facebook, Slack, Spotify, Linear, and more). We're growing fast & getting ready to scale in order to fulfill our mission of becoming the operating system globally for the hospitality industry. Your mission Managing people across multiple restaurant locations is tough. Managing schedules, labor costs, and compliance only grows more complex with each added site. When you're not on top of staffing, it hurts both your bottom line and your customers' experience. That's why we've built AI-powered scheduling tools and mobile-first apps to take the pressure off, so restaurant operators can focus on delivering great service. We've already made a real impact for small-and-medium size teams, but larger enterprise chains bring new challenges-and far bigger opportunities. We're not out to churn out yet another HR platform; we want to deeply understand how restaurants operate and build solutions that genuinely make life easier for operators, managers, and employees. With the rise of AI, we also have a unique opportunity to build one of the first truly AI-native HR platforms-and we intend to seize it. As the Product Lead for Workforce Management, you'd be at the center of it all-building new products from 0 to 1 as well as scaling and perfecting our existing product lineup. You'll collaborate with engineers, designers, sales, and marketing to bring great products to life and make sure our customers love what we build. This role isn't for everyone - we set a high bar for what we build. But if you love to solve hard problems and deliver delightful products our customers can't live without, you'll thrive here! Your profile What a good fit looks like We're looking for exceptional builders-people who have a proven track record of creating and scaling great products. You have 4+ years of Product Management experience and have worked closely with designers and engineers to take products from "0 to 1" and scale them "1 to 10." Ideally, you've done this at a B2B SaaS startup or scale-up during a period of rapid growth. Bonus points if you've started your own company or built your own products -we have a soft spot for ex-founders who know what it takes to build something from scratch. The ideal candidate will have all or most of the following attributes: Strong systems thinking. You have a strategic mind and you think in systems. This helps you create winning strategies that focus the critical points of leverage or "10x" decisions that will really move the needle for your product. You obsess about how to differentiate your products to build sustainable, long-term moats. Goal-oriented. You care about impact, not just ticking boxes. You're always focused on driving measurable outcomes. You know how to set clear goals, prioritize what matters, and get the team moving in the right direction. Deeply analytical. You love digging into data to figure out what's really going on. You're great at spotting trends and turning insights into actions that drive results. You back your decisions with solid analysis. Ideally, you're proficient in SQL. Superb product sense. You're right a lot about what the team should build next, even when you don't have data. You have strong intuitions about what customers will love, particularly in "0 to 1", ambiguous problem spaces. Great communicator. You are adept at synthesizing ambiguous inputs into clear outputs. You're great at simplifying complex concepts for any audience. You write clearly. High agency. You don't sit around waiting for instructions or the perfect conditions to get started. When something needs to get done, you take ownership and you make it happen. You're resourceful, proactive, and thrive in ambiguous situations where the path forward isn't always clear. Bonus points: You are technical. You have worked in restaurants or restaurant tech before (and you love the space!) Why us? What you can expect This is a unique opportunity to join a high-growth startup before we scale. Our product solves increasingly painful problems for the hospitality industry and we can barely keep up with the increasing demand. The Nory team is currently 50 strong and our Product, Design & Engineering team comes from top tech companies like Intercom, TravelPerk, Deel, Deliveroo or Etsy. You would be reporting to Raph, Head of Product. Before joining Nory, Raph built and sold Albatross to TravelPerk, where he helped scale the business from $3M to $200M ARR and a $2.5B valuation in 4 years. We have lots to do and great ambitions, and we take good care of our people: Stock options 35 days of paid leave per year (25 holidays + 10 flexible bank holidays) Health Insurance Pension High quality laptop and tools to get the job done Budget for your home office workspace Access to a coworking space if you prefer not to work from home across Dublin, London or Barcelona. Annual personal development budget Regular workshops, presentations and learning sessions Quarterly events and team get-togethers We hire humans. We are a distributed and diverse team from various backgrounds and want to keep it that way - we value people's individuality and are committed to keeping Nory an inclusive workplace where everyone can do their best work. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. Too often, people think they'll only be considered for a role if they meet 100% of the qualifications. On top of that, some of us are more confident than others. If you're excited about our mission and feel like the description above speaks to you, you should still seriously consider applying. We're rooting for you!
Responsive Personnel are working with a local client looking to add an account manager to their growing team. This is a fantastic opportunity to work with a forward thinking company. Purpose/Objectives of Job : Overall responsibility of individual customer accounts within the operations and day to day planning and management of said accounts. Provide up to date SLA/KPIs on all aspects of the accounts. Close liaison with their relevant CRM, and the relevant warehouse team leaders(TL) who manages the account. Escalate where required to their relevant CRM, and share important information with the company. Responsibilities and Tasks: Day to day responsibility for the management of individual accounts within operational aspects. Ensure that KPIs are up to date and can be provided monthly to both the relevant customer, and management within the company. Ensure the day to day SLAs of outbound/inbound sectors are monitored and escalated when not going to be met. Monitoring order volumes/flows and receipts daily of their accounts, escalating where required to help various teams plan resources for warehouse needs. Keeping close relations with their CRM and the relevant TL within the warehouse. Correctly invoice for all aspects (apart from hourly charges) of work conducted across accounts on a weekly/monthly basis. Invoice relevant customers in a timely manner in line with expectations set by management. Ensuring that all relevant order/customer references are included on relevant shipping labels to ensure we can relate costs to them when invoicing. Have the ability to manage a number of accounts and prioritise tasks where needed across said accounts. First line & prompt communication with customers should queries or complaints arise, and escalate internally sol team are aware of issues. Ensuring costs are being correctly charged in line with customer rates, this can be picking and packing charges/courier charges/storage charges etc, and escalate internally if not correct, and need assisting amending. Attending meetings internally to discuss accounts they have involvement with. Attend meetings on site with clients to discuss their account and offer a day to day perspective. Ensure to escalate and identify rework tasks within their accounts and raising this to the rework manager in order to get this completed in a timely manner. Managing customer expectations to ensure tasks or delays are managed effectively and keeping the customer in close contact and up to date. Ensure that any health and safety concerns are escalated to the relevant team through the SharePoint so that action can be taken to resolve health and safety risks. Attend team meetings internally where required to ensure you are up to date on the latest company information. Maintain and strengthen customer relationships and ensuring all their logistics needs are met. Answer the phone when calls are transferred through via reception, when reception is on leave, answer the phone to outside calls. The ability to hold one on one meetings with customers via Zoom/Teams to build and aid the customer relations. Person Specification Self motivated, good organisation skills. Reliable. Process driven. Have great customer service skills. Have great communication skills, both internally within the team, and externally client facing. The ability to think of solutions and work arounds. Availability to potentially work weekends when needed for stock takes etc, 4-5 times per year max. Articulate and numerate with good presentation skills. Competent in the use of Windows Office Packages and Logistics Management Systems. Minimum of 1 years experience within the Logistics or similar industry. Details Location: Lambourn Woodlands Hours: 9am - 5:30pm Salary: 26,000 - 29,000
Feb 06, 2025
Seasonal
Responsive Personnel are working with a local client looking to add an account manager to their growing team. This is a fantastic opportunity to work with a forward thinking company. Purpose/Objectives of Job : Overall responsibility of individual customer accounts within the operations and day to day planning and management of said accounts. Provide up to date SLA/KPIs on all aspects of the accounts. Close liaison with their relevant CRM, and the relevant warehouse team leaders(TL) who manages the account. Escalate where required to their relevant CRM, and share important information with the company. Responsibilities and Tasks: Day to day responsibility for the management of individual accounts within operational aspects. Ensure that KPIs are up to date and can be provided monthly to both the relevant customer, and management within the company. Ensure the day to day SLAs of outbound/inbound sectors are monitored and escalated when not going to be met. Monitoring order volumes/flows and receipts daily of their accounts, escalating where required to help various teams plan resources for warehouse needs. Keeping close relations with their CRM and the relevant TL within the warehouse. Correctly invoice for all aspects (apart from hourly charges) of work conducted across accounts on a weekly/monthly basis. Invoice relevant customers in a timely manner in line with expectations set by management. Ensuring that all relevant order/customer references are included on relevant shipping labels to ensure we can relate costs to them when invoicing. Have the ability to manage a number of accounts and prioritise tasks where needed across said accounts. First line & prompt communication with customers should queries or complaints arise, and escalate internally sol team are aware of issues. Ensuring costs are being correctly charged in line with customer rates, this can be picking and packing charges/courier charges/storage charges etc, and escalate internally if not correct, and need assisting amending. Attending meetings internally to discuss accounts they have involvement with. Attend meetings on site with clients to discuss their account and offer a day to day perspective. Ensure to escalate and identify rework tasks within their accounts and raising this to the rework manager in order to get this completed in a timely manner. Managing customer expectations to ensure tasks or delays are managed effectively and keeping the customer in close contact and up to date. Ensure that any health and safety concerns are escalated to the relevant team through the SharePoint so that action can be taken to resolve health and safety risks. Attend team meetings internally where required to ensure you are up to date on the latest company information. Maintain and strengthen customer relationships and ensuring all their logistics needs are met. Answer the phone when calls are transferred through via reception, when reception is on leave, answer the phone to outside calls. The ability to hold one on one meetings with customers via Zoom/Teams to build and aid the customer relations. Person Specification Self motivated, good organisation skills. Reliable. Process driven. Have great customer service skills. Have great communication skills, both internally within the team, and externally client facing. The ability to think of solutions and work arounds. Availability to potentially work weekends when needed for stock takes etc, 4-5 times per year max. Articulate and numerate with good presentation skills. Competent in the use of Windows Office Packages and Logistics Management Systems. Minimum of 1 years experience within the Logistics or similar industry. Details Location: Lambourn Woodlands Hours: 9am - 5:30pm Salary: 26,000 - 29,000