Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Jun 07, 2024
Full time
Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Company: Finning Power Rental LP (UK) Number of Openings: 1 Worker Type: Permanent Position Overview: Finning Power Rental is one of the world's leading providers of custom rental power solutions. Our extensive range of world-class rental equipment includes everything from power generators and load banks to transformers. We are looking for a Sales Engineer to cover the North and Scotland. Job Description: The Sales Engineer will be responsible for driving sales of Finning Power Rental solutions to current and potential customers, providing them with technical information on products and services. By leveraging your expertise and understanding of customer needs, you will help maximize profitability and market share. Responsibilities Market Engagement: Generate high-quality sales leads, identify customer requirements, win new customers, and nurture existing client relationships to develop new opportunities within targeted markets. Build long-term, mutually beneficial relationships with customers to achieve significant market share gains. 70% new business, 30% account management. Sales Plan Development: Develop and execute a Sales Plan for the segment and territory, utilizing digital platforms, lapsed accounts, prospects, and portfolio history. Prepare and deliver quotes, technical presentations, attend marketing events, maintain necessary information on CLM, and provide timely reports (financial, sales planner, etc.). Contribute to sales forecasts and cost/sales analysis. Receivables Management: Ensure all monies are received within agreed payment terms for the customer base. Collaboration: Develop and maintain effective working relationships with Technical Operations, Applications, Finance, and wider business teams to ensure the holistic quality of proposals and services delivered to customers. Knowledge, Skills, and Experience Qualification in engineering (Mechanical or Electrical Engineering preferred). Relevant engineering and sales experience in the industrial services or rental business. Strong track record of meeting or exceeding sales targets. Experience in contract negotiation. Proven ability to build and maintain strong customer relationships. Product knowledge, preferably in the generator or related technical products industry, and market awareness of the rental industry. Proven ability to achieve market share growth, meet revenue targets, and maintain customer satisfaction. What We Offer: In addition to a competitive salary, commission, car/allowance, 25 days holiday, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development Why Join Us: At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about sales and customer service, and are ready to take on a new challenge, we want to hear from you. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 06, 2025
Full time
Company: Finning Power Rental LP (UK) Number of Openings: 1 Worker Type: Permanent Position Overview: Finning Power Rental is one of the world's leading providers of custom rental power solutions. Our extensive range of world-class rental equipment includes everything from power generators and load banks to transformers. We are looking for a Sales Engineer to cover the North and Scotland. Job Description: The Sales Engineer will be responsible for driving sales of Finning Power Rental solutions to current and potential customers, providing them with technical information on products and services. By leveraging your expertise and understanding of customer needs, you will help maximize profitability and market share. Responsibilities Market Engagement: Generate high-quality sales leads, identify customer requirements, win new customers, and nurture existing client relationships to develop new opportunities within targeted markets. Build long-term, mutually beneficial relationships with customers to achieve significant market share gains. 70% new business, 30% account management. Sales Plan Development: Develop and execute a Sales Plan for the segment and territory, utilizing digital platforms, lapsed accounts, prospects, and portfolio history. Prepare and deliver quotes, technical presentations, attend marketing events, maintain necessary information on CLM, and provide timely reports (financial, sales planner, etc.). Contribute to sales forecasts and cost/sales analysis. Receivables Management: Ensure all monies are received within agreed payment terms for the customer base. Collaboration: Develop and maintain effective working relationships with Technical Operations, Applications, Finance, and wider business teams to ensure the holistic quality of proposals and services delivered to customers. Knowledge, Skills, and Experience Qualification in engineering (Mechanical or Electrical Engineering preferred). Relevant engineering and sales experience in the industrial services or rental business. Strong track record of meeting or exceeding sales targets. Experience in contract negotiation. Proven ability to build and maintain strong customer relationships. Product knowledge, preferably in the generator or related technical products industry, and market awareness of the rental industry. Proven ability to achieve market share growth, meet revenue targets, and maintain customer satisfaction. What We Offer: In addition to a competitive salary, commission, car/allowance, 25 days holiday, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development Why Join Us: At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about sales and customer service, and are ready to take on a new challenge, we want to hear from you. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 06, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 06, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 06, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Our client is a software and cloud service provider with over 40 years of experience. They help businesses move with speed and confidence maximising opportunities and solving challenges. Their customers are mainly developers and tech-led businesses looking to scale their solutions and operate more efficiently and securely in the cloud click apply for full job details
Jul 06, 2025
Full time
Our client is a software and cloud service provider with over 40 years of experience. They help businesses move with speed and confidence maximising opportunities and solving challenges. Their customers are mainly developers and tech-led businesses looking to scale their solutions and operate more efficiently and securely in the cloud click apply for full job details
Executive Assistant, AWS WWCO Partner Management Job ID: Amazon EU SARL (UK Branch) The WWCO Partner Management team at AWS is seeking a dedicated, resourceful, and customer-obsessed Executive Assistant to support executive leaders. The Executive Assistant will report directly to the Lead EA, and will collaborate with various business partners in associated departments, as well as other Executive Assistants across the multiple global stakeholder teams within the AWS team. As an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all-hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you'll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community. Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take action without having to know the total picture. You will learn organizational structures and objectives of the teams you support, as well as build a strong internal network. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Key job responsibilities Proactively coordinate and engage with leadership in planning and organizing events, activities and calendars Management of complex calendars, scheduling requirements, and prioritization of executive's tasks and appointments according to their importance, urgency, and relevance. Act as a liaison for direct reports and business stakeholders International and domestic travel coordination Participate in planning of events and drive key team activities (staff meetings, all-hands meetings, supply ordering) Work alongside other executive assistants within the org and throughout AWS to drive best practices and cross collaboration of efficiencies Tracking and helping drive completion of key deliverables across programmatic mechanisms About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 5+ years of executive assistant experience - Experience with executive level calendar management - Experience with domestic or international travel coordination - Experience working with large global teams PREFERRED QUALIFICATIONS - 7+ years of senior level leadership support experience - Experience leading process improvements - Experience in a fast-paced, high-tech company - Experience designing processes to maximize efficiency Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 06, 2025
Full time
Executive Assistant, AWS WWCO Partner Management Job ID: Amazon EU SARL (UK Branch) The WWCO Partner Management team at AWS is seeking a dedicated, resourceful, and customer-obsessed Executive Assistant to support executive leaders. The Executive Assistant will report directly to the Lead EA, and will collaborate with various business partners in associated departments, as well as other Executive Assistants across the multiple global stakeholder teams within the AWS team. As an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all-hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you'll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community. Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take action without having to know the total picture. You will learn organizational structures and objectives of the teams you support, as well as build a strong internal network. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Key job responsibilities Proactively coordinate and engage with leadership in planning and organizing events, activities and calendars Management of complex calendars, scheduling requirements, and prioritization of executive's tasks and appointments according to their importance, urgency, and relevance. Act as a liaison for direct reports and business stakeholders International and domestic travel coordination Participate in planning of events and drive key team activities (staff meetings, all-hands meetings, supply ordering) Work alongside other executive assistants within the org and throughout AWS to drive best practices and cross collaboration of efficiencies Tracking and helping drive completion of key deliverables across programmatic mechanisms About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 5+ years of executive assistant experience - Experience with executive level calendar management - Experience with domestic or international travel coordination - Experience working with large global teams PREFERRED QUALIFICATIONS - 7+ years of senior level leadership support experience - Experience leading process improvements - Experience in a fast-paced, high-tech company - Experience designing processes to maximize efficiency Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Application Engineer £40,000 - £45,000 Yolk Recruitment is working with a specialist engineering company to recruit an Application Engineer with experience in process development and hands-on problem solving. This role sits within the Engineering team and will see you working closely with production and customers to design, develop, and implement robust application processes. You'll be responsible for supporting new product introduction, defining manufacturing methods, and ensuring technical solutions meet customer and business requirements. It's a varied and practical position, offering the chance to get involved in both day-to-day support and longer-term improvement projects within a collaborative, quality-focused environment. This is what you'll be doing: Design and develop solutions that align with customer needs, ensuring precision and efficiency throughout the process. Optimise production methods by developing and refining application techniques to support ongoing production, adhering to New Product Introduction (NPI) procedures. Accurately capture and define customer specifications and design verification systems to ensure seamless manufacturing. Collaborate with in-house machinists and subcontractors to develop associated machining and finishing operations. Utilise Solidworks to design error-free and efficient manufacturing fixtures and tooling. Engage with and vet suppliers to ensure high-quality materials and services. Prepare comprehensive manufacturing documentation, including images, drawings, work instructions, Bills of Material, and process routing cards. Provide expert technical support to sales and production teams, ensuring smooth operation and customer satisfaction. Lead application and improvement projects, managing them within budget and timelines. Offer accurate job costing and review manufacturing costs as needed. Liaise with customers on technical matters alongside the sales team, ensuring client satisfaction. Contribute to continuous improvement activities, developing and refining practices and procedures. And this is what you'll need: Background in mechanical, or similar manufacturing engineering discipline. Experience working in a similar role. And this is what you'll get: Competitive salary. Subsidised health care. Early finish on Fridays. If you feel you have the skills, experience and passion to be successful in this Application Engineer role apply now by sending your CV or calling me directly on (phone number removed).
Jul 06, 2025
Full time
Application Engineer £40,000 - £45,000 Yolk Recruitment is working with a specialist engineering company to recruit an Application Engineer with experience in process development and hands-on problem solving. This role sits within the Engineering team and will see you working closely with production and customers to design, develop, and implement robust application processes. You'll be responsible for supporting new product introduction, defining manufacturing methods, and ensuring technical solutions meet customer and business requirements. It's a varied and practical position, offering the chance to get involved in both day-to-day support and longer-term improvement projects within a collaborative, quality-focused environment. This is what you'll be doing: Design and develop solutions that align with customer needs, ensuring precision and efficiency throughout the process. Optimise production methods by developing and refining application techniques to support ongoing production, adhering to New Product Introduction (NPI) procedures. Accurately capture and define customer specifications and design verification systems to ensure seamless manufacturing. Collaborate with in-house machinists and subcontractors to develop associated machining and finishing operations. Utilise Solidworks to design error-free and efficient manufacturing fixtures and tooling. Engage with and vet suppliers to ensure high-quality materials and services. Prepare comprehensive manufacturing documentation, including images, drawings, work instructions, Bills of Material, and process routing cards. Provide expert technical support to sales and production teams, ensuring smooth operation and customer satisfaction. Lead application and improvement projects, managing them within budget and timelines. Offer accurate job costing and review manufacturing costs as needed. Liaise with customers on technical matters alongside the sales team, ensuring client satisfaction. Contribute to continuous improvement activities, developing and refining practices and procedures. And this is what you'll need: Background in mechanical, or similar manufacturing engineering discipline. Experience working in a similar role. And this is what you'll get: Competitive salary. Subsidised health care. Early finish on Fridays. If you feel you have the skills, experience and passion to be successful in this Application Engineer role apply now by sending your CV or calling me directly on (phone number removed).
Overview Certara is a growing company that provides a dynamic and exciting place to work. Our purpose is to assist in accelerating the development of meaningful medicines that make an impact on our society and the people that need them most. Innovation and creativity are highly valued, and everyone is given the opportunity for training and continuous development. Our portfolio spans the discovery, preclinical, clinical and post-marketing phases of drug development, working with 1,200 commercial companies, 250 academic institutions, and numerous regulatory agencies. As our Senior CDISC Consultant, you will be responsible for: Educating and consulting internal and external Pinnacle 21 customers, including but not limited to: Product Leaders, Customer Success, Sales Enablement and Operations. Leading multi-disciplinary functions within the Standards Consulting team by establishing and executing the strategic vision of Certara's data science software solutions. Guiding Product teams and influencing prioritization of solution development based on user stories and your significant industry experience. Continuously contributing to the industry as a thought leader, including presenting at events, developing educational materials, and providing guidance to industry leaders. Responsibilities Advocate and Communicator Explains the product in detail proactively to internal (e.g., sales) audiences and clients via well-produced help articles/videos and other media; attends tradeshows to drive adoption and produces multiple publications or presentations per year (company webinars, industry journals, 3rd party conferences, etc.)-with external industry recognition as an expert in the field. Collaborate with Customer Success team to ensure customers are aware and educated on the company's latest solutions and features. Contribute to release prioritization based on deep domain knowledge. Escalate issues to Support, Customer Success and/or Sales. Strategy and Planning Guide continued development of Metadata Management software solutions. Help define and execute strategy of Standards Consulting team, including process, organizational capacities, resource management, and technology enablement. Operational Management Identify a process that provides advanced support for internal and external customers. Develop and train SOPs related to Standards Management. Develop and maintain a central repository of domain-specific knowledge for internal knowledge sharing, which enables external communication and education. Qualifications • Minimum 10 years' experience with clinical trial data regulatory submission requirements • Education/experience relating to clinical trials data standards, including expert-level CDISC domain knowledge. • Thought-leadership experience including developing and presenting novel content and participation in industry groups. • Willing and able to travel approximately 10% of the time. Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.
Jul 06, 2025
Full time
Overview Certara is a growing company that provides a dynamic and exciting place to work. Our purpose is to assist in accelerating the development of meaningful medicines that make an impact on our society and the people that need them most. Innovation and creativity are highly valued, and everyone is given the opportunity for training and continuous development. Our portfolio spans the discovery, preclinical, clinical and post-marketing phases of drug development, working with 1,200 commercial companies, 250 academic institutions, and numerous regulatory agencies. As our Senior CDISC Consultant, you will be responsible for: Educating and consulting internal and external Pinnacle 21 customers, including but not limited to: Product Leaders, Customer Success, Sales Enablement and Operations. Leading multi-disciplinary functions within the Standards Consulting team by establishing and executing the strategic vision of Certara's data science software solutions. Guiding Product teams and influencing prioritization of solution development based on user stories and your significant industry experience. Continuously contributing to the industry as a thought leader, including presenting at events, developing educational materials, and providing guidance to industry leaders. Responsibilities Advocate and Communicator Explains the product in detail proactively to internal (e.g., sales) audiences and clients via well-produced help articles/videos and other media; attends tradeshows to drive adoption and produces multiple publications or presentations per year (company webinars, industry journals, 3rd party conferences, etc.)-with external industry recognition as an expert in the field. Collaborate with Customer Success team to ensure customers are aware and educated on the company's latest solutions and features. Contribute to release prioritization based on deep domain knowledge. Escalate issues to Support, Customer Success and/or Sales. Strategy and Planning Guide continued development of Metadata Management software solutions. Help define and execute strategy of Standards Consulting team, including process, organizational capacities, resource management, and technology enablement. Operational Management Identify a process that provides advanced support for internal and external customers. Develop and train SOPs related to Standards Management. Develop and maintain a central repository of domain-specific knowledge for internal knowledge sharing, which enables external communication and education. Qualifications • Minimum 10 years' experience with clinical trial data regulatory submission requirements • Education/experience relating to clinical trials data standards, including expert-level CDISC domain knowledge. • Thought-leadership experience including developing and presenting novel content and participation in industry groups. • Willing and able to travel approximately 10% of the time. Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.
Overview It's a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we're proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this exciting role, you'll lead the analysis of customer behaviour and commercial data, using predictive and advanced analytics to influence high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than just a numbers role, it's an opportunity to impact the future of one of the UK's fastest-growing retailers. You'll work at the heart of our Data & Analytics team, collaborating cross-functionally and mentoring others while driving innovation through experimentation, modelling, and automated decisioning. If you thrive in a fast-paced, insight-led environment and want your work to drive real change, we'd love to hear from you. At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That's why we've built a workplace that works for you, combining flexibility, inclusivity, and sustainability with opportunities to thrive. Work-Life Balance: Enjoy the best of both worlds: Our hybrid working offering includes face-to-face collaboration at our welcoming Head Office and flexible hours to fit life's priorities, whether it's the school run or personal time. We are also open to considering applications from part time working for this position. Belonging & Growth: From day one, you'll feel part of a team that values your voice and supports your growth. We're proud to champion diversity because we know unique perspectives make us stronger. Whether starting out or looking for your next step, you'll thrive here Sustainability That Matters: We're committed to creating a better future, taking bold steps to reduce carbon emissions, use sustainable packaging, and innovate for a greener world. Sustainability drives everything we do, and we're proud to make a real impact for our planet and future generations. Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future. Responsibilities - Conduct analysis into customer behaviour, purchasing patterns, and sales data to identify trends, opportunities and actionable insights to inform decision making to enhance commercial decision making and drive business performance. - Translate complex data into an understandable and actionable format through engaging reports and dashboards that communicate key findings and recommendations to senior stakeholders and board members. - Often tackling big questions that others have been unable to answer using advanced analytical skills. - Delivering data experimentation to optimise how we target and segment consumers for targeted offers and promotions - Interrogate large volumes of data from a range of sources (online, customer verbatims, transactional etc) to use for modelling - Build predictive models to support business decision making - Build prescriptive tools (automated decisioning) with measurable commercial value - especially improving our marketing ROI - Lead the proactive and reactive support for the weekly trading process - both outputs and analysis - working with the CRM team and other stakeholders. - Lead on building relationships with key stakeholders, challenging and questioning the ask to build a good understanding - Presenting analytics in high profile forums and meetings - Manage a portfolio of analytics work, prioritising as required to deliver effectively. - Collaborate with cross-functional teams to align customer insights with business objectives and to drive customer-centric strategies and decisions. - Set key customer metrics. Monitor and evaluate the performance of customer KPIs and proactively report back to the business on any areas of concern or opportunity. - Oversee and review/QA analytics work produced by team members, to ensure data accuracy and integrity, and quality of communication. - Develop and maintain customer segmentation models to inform targeted marketing and sales strategies. - Create strong relationships with key stakeholders in the business, for example our CRM, Commercial and Marketing teams. - Mentor and support junior members of the analytics team, providing guidance, fostering their professional development and advancing their analytical skills Qualifications - Experience in customer data/analytics, ideally within the retail industry. - Strong predictive analytics background, preferably in customer marketing - Strong expertise in data analysis and statistical modelling. Experience of data science and machine learning techniques. - Significant experience and strength in data visualisation and storytelling - able to communicate complexity in a straightforward and visually engaging manner, creating a compelling narrative. - Proficiency in analytical tools such as SQL, Python, R. - Proficiency in data visualisation platforms (e.g. Tableau or Power BI). - Excellent communication and presentation skills, confident verbally and in writing. - Strong relationship management skills, able to build high quality relationships with a range of internal stakeholders. - Excellent attention to detail, focused on accuracy and integrity of work. - Strong problem-solving skills, able to synthesise data from multiple sources to create and test hypotheses, and to determine root cause. - Ability to work independently and collaboratively in a fast-paced environment. - Experience in coaching and developing others. At Screwfix, Your Wellbeing Comes First: We're dedicated to helping you thrive at work and at home. With a fantastic range of benefits, opportunities for self-development, and an annual discretionary bonus of up to 20%, we put your wellbeing at the heart of everything we do. Your Wellbeing, Our Priority: Health Support : 24/7 GP services, discounted gym memberships, and wellness resources like PepTalk. Financial Wellbeing : Up to 14% employer pension contributions, life cover of up to 4x salary, and tools like Wagestream to track earnings and save. Everyday Perks: 20% staff discounts at Screwfix and B&Q, savings on bikes, and exclusive offers via the Hapi app. Opportunities to Grow: We believe in self-development and creating space for you to thrive. With access to training, career growth, and support networks, we'll help you build a brighter future. We believe in equity for all. Please let us know at if you need any additional support or adjustments when it comes to your application. NO AGENCIES PLEASE
Jul 06, 2025
Full time
Overview It's a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we're proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this exciting role, you'll lead the analysis of customer behaviour and commercial data, using predictive and advanced analytics to influence high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than just a numbers role, it's an opportunity to impact the future of one of the UK's fastest-growing retailers. You'll work at the heart of our Data & Analytics team, collaborating cross-functionally and mentoring others while driving innovation through experimentation, modelling, and automated decisioning. If you thrive in a fast-paced, insight-led environment and want your work to drive real change, we'd love to hear from you. At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That's why we've built a workplace that works for you, combining flexibility, inclusivity, and sustainability with opportunities to thrive. Work-Life Balance: Enjoy the best of both worlds: Our hybrid working offering includes face-to-face collaboration at our welcoming Head Office and flexible hours to fit life's priorities, whether it's the school run or personal time. We are also open to considering applications from part time working for this position. Belonging & Growth: From day one, you'll feel part of a team that values your voice and supports your growth. We're proud to champion diversity because we know unique perspectives make us stronger. Whether starting out or looking for your next step, you'll thrive here Sustainability That Matters: We're committed to creating a better future, taking bold steps to reduce carbon emissions, use sustainable packaging, and innovate for a greener world. Sustainability drives everything we do, and we're proud to make a real impact for our planet and future generations. Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future. Responsibilities - Conduct analysis into customer behaviour, purchasing patterns, and sales data to identify trends, opportunities and actionable insights to inform decision making to enhance commercial decision making and drive business performance. - Translate complex data into an understandable and actionable format through engaging reports and dashboards that communicate key findings and recommendations to senior stakeholders and board members. - Often tackling big questions that others have been unable to answer using advanced analytical skills. - Delivering data experimentation to optimise how we target and segment consumers for targeted offers and promotions - Interrogate large volumes of data from a range of sources (online, customer verbatims, transactional etc) to use for modelling - Build predictive models to support business decision making - Build prescriptive tools (automated decisioning) with measurable commercial value - especially improving our marketing ROI - Lead the proactive and reactive support for the weekly trading process - both outputs and analysis - working with the CRM team and other stakeholders. - Lead on building relationships with key stakeholders, challenging and questioning the ask to build a good understanding - Presenting analytics in high profile forums and meetings - Manage a portfolio of analytics work, prioritising as required to deliver effectively. - Collaborate with cross-functional teams to align customer insights with business objectives and to drive customer-centric strategies and decisions. - Set key customer metrics. Monitor and evaluate the performance of customer KPIs and proactively report back to the business on any areas of concern or opportunity. - Oversee and review/QA analytics work produced by team members, to ensure data accuracy and integrity, and quality of communication. - Develop and maintain customer segmentation models to inform targeted marketing and sales strategies. - Create strong relationships with key stakeholders in the business, for example our CRM, Commercial and Marketing teams. - Mentor and support junior members of the analytics team, providing guidance, fostering their professional development and advancing their analytical skills Qualifications - Experience in customer data/analytics, ideally within the retail industry. - Strong predictive analytics background, preferably in customer marketing - Strong expertise in data analysis and statistical modelling. Experience of data science and machine learning techniques. - Significant experience and strength in data visualisation and storytelling - able to communicate complexity in a straightforward and visually engaging manner, creating a compelling narrative. - Proficiency in analytical tools such as SQL, Python, R. - Proficiency in data visualisation platforms (e.g. Tableau or Power BI). - Excellent communication and presentation skills, confident verbally and in writing. - Strong relationship management skills, able to build high quality relationships with a range of internal stakeholders. - Excellent attention to detail, focused on accuracy and integrity of work. - Strong problem-solving skills, able to synthesise data from multiple sources to create and test hypotheses, and to determine root cause. - Ability to work independently and collaboratively in a fast-paced environment. - Experience in coaching and developing others. At Screwfix, Your Wellbeing Comes First: We're dedicated to helping you thrive at work and at home. With a fantastic range of benefits, opportunities for self-development, and an annual discretionary bonus of up to 20%, we put your wellbeing at the heart of everything we do. Your Wellbeing, Our Priority: Health Support : 24/7 GP services, discounted gym memberships, and wellness resources like PepTalk. Financial Wellbeing : Up to 14% employer pension contributions, life cover of up to 4x salary, and tools like Wagestream to track earnings and save. Everyday Perks: 20% staff discounts at Screwfix and B&Q, savings on bikes, and exclusive offers via the Hapi app. Opportunities to Grow: We believe in self-development and creating space for you to thrive. With access to training, career growth, and support networks, we'll help you build a brighter future. We believe in equity for all. Please let us know at if you need any additional support or adjustments when it comes to your application. NO AGENCIES PLEASE
A client of Synapri is seeking an experienced CRM Data Analyst to join their remote team. The ideal candidate will have 3-5 years of CRM data analysis experience, with strong expertise in Salesforce essential for the role. Proficiency in SQL is a must, enabling efficient data management and insightful reporting. This role suits a detail-oriented analyst passionate about leveraging CRM data to drive business decisions. Apply now to advance your career with a leading company through Synapri's recruitment services. Position: Data Analyst Job Type: Full-Time Location: Remote (London) About the Role Are you a CRM Data Analyst looking for a new contracting role? If so, please see below. I am currently working with a Software Development organisation seeking a CRM Data Analyst to support a consolidation and transformation program. This includes supporting a lead-to-cash transformation, with experience in downstream finance processes being a plus. Responsibilities include ensuring customer master data quality, supporting enrichment strategies, enabling clean data for lead-to-cash visibility, and supporting data migration initiatives. The role involves collaboration across business teams, CRM, and Data Engineers to meet data standards and support migration and operational readiness. Location: Remote first with ad hoc London travel Duration: Initial 3 months Skills & Experience required: 3-5 years of CRM data analysis experience, with strong Salesforce expertise. Proficiency in SQL; experience with Snowflake views is an asset. Understanding of B2B data models, including accounts, contacts, and relationships. Experience with data profiling, enrichment strategies, and customer hierarchy management. NetSuite ERP experience is a high plus. Strong attention to detail and ability to work independently across technical and business domains. Excellent communication and documentation skills. If you are immediately available and seeking a new role, please apply now for immediate consideration. Required Documents CV/Resume Application Process Interested and qualified? Please visit HERE to apply.
Jul 06, 2025
Full time
A client of Synapri is seeking an experienced CRM Data Analyst to join their remote team. The ideal candidate will have 3-5 years of CRM data analysis experience, with strong expertise in Salesforce essential for the role. Proficiency in SQL is a must, enabling efficient data management and insightful reporting. This role suits a detail-oriented analyst passionate about leveraging CRM data to drive business decisions. Apply now to advance your career with a leading company through Synapri's recruitment services. Position: Data Analyst Job Type: Full-Time Location: Remote (London) About the Role Are you a CRM Data Analyst looking for a new contracting role? If so, please see below. I am currently working with a Software Development organisation seeking a CRM Data Analyst to support a consolidation and transformation program. This includes supporting a lead-to-cash transformation, with experience in downstream finance processes being a plus. Responsibilities include ensuring customer master data quality, supporting enrichment strategies, enabling clean data for lead-to-cash visibility, and supporting data migration initiatives. The role involves collaboration across business teams, CRM, and Data Engineers to meet data standards and support migration and operational readiness. Location: Remote first with ad hoc London travel Duration: Initial 3 months Skills & Experience required: 3-5 years of CRM data analysis experience, with strong Salesforce expertise. Proficiency in SQL; experience with Snowflake views is an asset. Understanding of B2B data models, including accounts, contacts, and relationships. Experience with data profiling, enrichment strategies, and customer hierarchy management. NetSuite ERP experience is a high plus. Strong attention to detail and ability to work independently across technical and business domains. Excellent communication and documentation skills. If you are immediately available and seeking a new role, please apply now for immediate consideration. Required Documents CV/Resume Application Process Interested and qualified? Please visit HERE to apply.
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM CIC. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: A multitude of training opportunities from classroom to e-learning, mentoring and coaching programs as well as the chance to gain industry recognized certifications Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Cybersecurity Architect, you will specialize in DevSecOps, integrating security into the software development lifecycle, automating security practices, and ensuring robust threat modeling and vulnerability management. Your primary focus will be on cloud-native and on-premises environments, with a strong emphasis on application security, infrastructure as code (IaC) security, and cloud security posture management. Additionally, you will contribute to data security efforts, securing data at rest, managing key management systems, and ensuring strong governance across data access. Responsibilities: Integrate security into the software development lifecycle, automating security practices into CI/CD pipelines. Implement automated security testing (SCA, SAST, DAST) to identify and remediate vulnerabilities at every stage of development. Secure IaC configurations, ensuring secure provisioning, configuration management, and continuous monitoring of infrastructure. Utilize CNAPP and CSPM tools to secure cloud-native environments, focusing on application security and cloud posture management. Design and deploy PKI solutions for secure key management, including key generation, key ceremonies, and certificate management. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Proven experience in DevSecOps, integrating security into the software development lifecycle. Strong focus on automating security practices into CI/CD pipelines and ensuring collaboration between security and development teams. Proficiency in application security testing methodologies (white-box, gray-box). Experience with cloud-native environments, container security, and IaC security. Deep knowledge of data protection, encryption standards, Q-Safe, and PKI systems, ensuring compliance and governance across both application and data security. Preferred technical and professional experience Experience with Prisma Cloud and Palo Alto security tools. Proficiency in DLP, CASB, and DAG technologies. Familiarity with DSPM tools, data classification tools, and CI/CD tools. Knowledge of SCA, SAST, and DAST tools. Experience with IaC security tools, container security tools, and Kubernetes security. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title DAS Application Security Lead Job ID 27808 City / Township / Village State / Province Country United Kingdom Work arrangement Hybrid Area of work Consulting Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Jul 06, 2025
Full time
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM CIC. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: A multitude of training opportunities from classroom to e-learning, mentoring and coaching programs as well as the chance to gain industry recognized certifications Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Cybersecurity Architect, you will specialize in DevSecOps, integrating security into the software development lifecycle, automating security practices, and ensuring robust threat modeling and vulnerability management. Your primary focus will be on cloud-native and on-premises environments, with a strong emphasis on application security, infrastructure as code (IaC) security, and cloud security posture management. Additionally, you will contribute to data security efforts, securing data at rest, managing key management systems, and ensuring strong governance across data access. Responsibilities: Integrate security into the software development lifecycle, automating security practices into CI/CD pipelines. Implement automated security testing (SCA, SAST, DAST) to identify and remediate vulnerabilities at every stage of development. Secure IaC configurations, ensuring secure provisioning, configuration management, and continuous monitoring of infrastructure. Utilize CNAPP and CSPM tools to secure cloud-native environments, focusing on application security and cloud posture management. Design and deploy PKI solutions for secure key management, including key generation, key ceremonies, and certificate management. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Proven experience in DevSecOps, integrating security into the software development lifecycle. Strong focus on automating security practices into CI/CD pipelines and ensuring collaboration between security and development teams. Proficiency in application security testing methodologies (white-box, gray-box). Experience with cloud-native environments, container security, and IaC security. Deep knowledge of data protection, encryption standards, Q-Safe, and PKI systems, ensuring compliance and governance across both application and data security. Preferred technical and professional experience Experience with Prisma Cloud and Palo Alto security tools. Proficiency in DLP, CASB, and DAG technologies. Familiarity with DSPM tools, data classification tools, and CI/CD tools. Knowledge of SCA, SAST, and DAST tools. Experience with IaC security tools, container security tools, and Kubernetes security. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title DAS Application Security Lead Job ID 27808 City / Township / Village State / Province Country United Kingdom Work arrangement Hybrid Area of work Consulting Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Jul 06, 2025
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Ecommerce Manager Role Type : Full Time Department: Ecommerce Reports to : Head of Direct to Consumer Location : London Office About the Role: We are seeking a commercially driven and technically adept Ecommerce Manager to own our Shopify platform, UX, and website optimisation strategy, as well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce Platform & Development Working with the Head of DTC, define, prioritise, and execute the ecommerce development roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user experience. Operational Efficiency & Process Optimisation Drive efficiency by streamlining ecommerce processes and optimising system workflows. Work closely with internal teams to enhance omnichannel capabilities and ensure seamless online-to-offline integration. Identify and implement automation opportunities to improve operational effectiveness. Stakeholder Management & Collaboration Partner with the CRM, digital marketing, and retail teams to ensure cohesive omnichannel strategies. Act as a bridge between technical and non-technical stakeholders, ensuring clear communication of development priorities. Stay ahead of ecommerce trends and emerging technologies to keep Derek Rose at the forefront of digital innovation. Skills & Experience Required Proven experience in ecommerce product management, ideally within a luxury retail brand environment. Strong expertise in Shopify and its ecosystem, including third-party integrations. Experience managing external digital agencies and technical teams. Deep understanding of UX/UI best practices and frontend performance optimisation. Experience improving website performance through customer insights and data-driven decision-making with a proven ability to leverage insights from third party tools such as GA4 and Mouseflow. Strong problem-solving skills with a focus on website functionality and customer experience improvements. Excellent communication and stakeholder management skills. Experience with process automation and system efficiency improvements. Strong project management skills with experience working with different delivery models. Good knowledge of Microsoft Excel Desirable Skills Experience working within omnichannel retail environments. Familiarity with ecommerce analytics and A/B testing platforms. What We Offer Pension contribution. 25 days annual leave, plus bank holidays. Generous staff discount and regular sample sales. Yearly eye testing. Confidential wellbeing and mental health support services. Office social events. Potential for hybrid working upon completion of probation. Our Mission We understand that our customers want to look good, feel good, and make the most of their free time. As a life-loving brand, we design exclusively for free time, pioneering products that enhance relaxation and enjoyment. If we can make these moments one percent more enjoyable, more confident, and more comfortable, we have fulfilled our role. This contribution towards an elevated quality of life and, ultimately, our customer's sense of well-being is what we call Feel-good Living. Our Values: We are Life-Loving, Pioneering, Approachable, and Discerning. To apply, please use the 'Make this job yours' button below. Direct applications only. No recruitment agencies. If you do not hear back from us on this occasion, thank you for applying, but we will not be taking your application further on this occasion.
Jul 06, 2025
Full time
Ecommerce Manager Role Type : Full Time Department: Ecommerce Reports to : Head of Direct to Consumer Location : London Office About the Role: We are seeking a commercially driven and technically adept Ecommerce Manager to own our Shopify platform, UX, and website optimisation strategy, as well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce Platform & Development Working with the Head of DTC, define, prioritise, and execute the ecommerce development roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user experience. Operational Efficiency & Process Optimisation Drive efficiency by streamlining ecommerce processes and optimising system workflows. Work closely with internal teams to enhance omnichannel capabilities and ensure seamless online-to-offline integration. Identify and implement automation opportunities to improve operational effectiveness. Stakeholder Management & Collaboration Partner with the CRM, digital marketing, and retail teams to ensure cohesive omnichannel strategies. Act as a bridge between technical and non-technical stakeholders, ensuring clear communication of development priorities. Stay ahead of ecommerce trends and emerging technologies to keep Derek Rose at the forefront of digital innovation. Skills & Experience Required Proven experience in ecommerce product management, ideally within a luxury retail brand environment. Strong expertise in Shopify and its ecosystem, including third-party integrations. Experience managing external digital agencies and technical teams. Deep understanding of UX/UI best practices and frontend performance optimisation. Experience improving website performance through customer insights and data-driven decision-making with a proven ability to leverage insights from third party tools such as GA4 and Mouseflow. Strong problem-solving skills with a focus on website functionality and customer experience improvements. Excellent communication and stakeholder management skills. Experience with process automation and system efficiency improvements. Strong project management skills with experience working with different delivery models. Good knowledge of Microsoft Excel Desirable Skills Experience working within omnichannel retail environments. Familiarity with ecommerce analytics and A/B testing platforms. What We Offer Pension contribution. 25 days annual leave, plus bank holidays. Generous staff discount and regular sample sales. Yearly eye testing. Confidential wellbeing and mental health support services. Office social events. Potential for hybrid working upon completion of probation. Our Mission We understand that our customers want to look good, feel good, and make the most of their free time. As a life-loving brand, we design exclusively for free time, pioneering products that enhance relaxation and enjoyment. If we can make these moments one percent more enjoyable, more confident, and more comfortable, we have fulfilled our role. This contribution towards an elevated quality of life and, ultimately, our customer's sense of well-being is what we call Feel-good Living. Our Values: We are Life-Loving, Pioneering, Approachable, and Discerning. To apply, please use the 'Make this job yours' button below. Direct applications only. No recruitment agencies. If you do not hear back from us on this occasion, thank you for applying, but we will not be taking your application further on this occasion.
As a Voice / Telecoms Engineer you will be responsible for providing clients with exceptional service, installing and commissioning cloud telephone systems, including Microsoft Teams Calling. Salary: £27,000 - £30,000 per annum Role Overview: As a Voice Engineer with KubeNet, you will be responsible for providing clients with exceptional service, installing and commissioning cloud telephone systems, including Microsoft Teams Calling. With experience of traditional PBX environment or within the ICT sector delivering VoIP/SIP and IP networks, the successful candidate will join our growing Voice team and support our wider service desk and business support teams. Key Tasks and Responsibilities: Design and deployment of our VoIP/ Cloud and MS Teams calling platforms. Handle inbound calls from customers requiring technical support. Troubleshoot and resolve VoIP, SIP, and network-related issues remotely and on client sites If unable to resolve at first contact, triage the incident/request and escalate to our partners. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant information. Visit customer sites to diagnose and repair VoIP services as needed. Support internal KubeNet teams, Pre and post-sales support and the design and the deployment of our platforms. Deliver first-class customer service at all times. Document processes, configuration and know fixes to develop/enhance shared knowledge base. Use HALO to plan and note progress of project deliverables, estimate resources and record risk. The Person: The role would suit a customer focused, hardworking & motivated person who wants to further develop their skill sets and career within a dynamic, ambitious and expanding technology company. Although mainly based in our Glasgow HQ, the successful candidate maybe required to travel to customer sites around the UK. KubeNet will provide training and a great environment for development and progression. Ideally You will have experience working in a company that supports Telecoms or IT services. Required Experience and Skills: Good experience as a Voice engineer with a focus on SIP, Voice Gateways and SBC. Technical Expertise: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows, and packet capture analysis. Networking Skills: Strong understanding of IP networks, TCP/IP, and troubleshooting network-related issues. Customer Service: Demonstrated experience in a customer-facing role with excellent verbal and written communication skills. IP PBX Systems: Familiarity with IP PBX systems and their configuration beneficial. Problem-Solving: Ability to troubleshoot and resolve complex technical issues efficiently. Team Collaboration: Ability to work effectively within a team and escalate issues when necessary. Problem Solving: Ability to troubleshoot and resolve complex technical issues efficiently Strong understanding of QOS principles in a Voice environment. Driving Licence: A full UK driving licence is essential. Preferred Skills: Certifications in relevant technologies. Experience with specific VoIP platforms. Experience of MS Teams calling. Familiarity with network monitoring tools and software. An understanding of general networking such as routing and switching. Candidates with the relevant experience or job titles of: Voice Engineer, Telephony Engineer, IT Network Engineer, VOIP Engineer, VOIP Support may also be considered for this role. SOME OF THE GREAT BENEFITS Working at KubeNet you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Competitive salary Quarterly Bonus based on personal & team Kpi's 22 days holiday per annum plus 9 statuary days following Scottish Bank Holiday calendar. Standard working week Monday to Friday and we operate flexible shifts between 8am and 6pm. On-Call: You will be expected to take part in our weekly on-call rota for which an on-call payment will be given. Based at our offices, Building 11000, Academy Park, Gower Street Glasgow, G51 1PR. KubeNet operate a blended working policy with a minimum 3 days in the office, however, you can choose to be based in the office Monday to Friday. Following successful probationary period of 6 months, access to private healthcare, death in service and increased pension company contribution of 5% Free KubeNet Broadband or a £25.00 per month contribution. Financial Contribution to your agreed training path with 2 days exam leave pa. Training will be provided on the systems we use and any future requirements. About us KubeNet is a leading Managed Service Provider who provides best-in-class, future-proof communications and technology solutions to some of the world's leading companies. Our broad portfolio of Ethernet, Cloud and Voice solutions ensures our clients have access to their applications and Data across the Globe and as a Cisco & Microsoft Partner we are right at the forefront of technology. Because we own and operate our own Next Generation Network, we can guarantee that our infrastructure is flexible, secure and resilient enough to meet business requirements all fully supported through our ISO, ITiL and Cyber Essentials accreditations. But we're more than just a successful business, we're a successful and motivated team. A team of great people delivering great products and exceptional service to our customers. As we continue to grow, our aim is to bring together the best Talent & minds in the marketplace, we welcome individuality and value and encourage the things that makes you different. From diversity to creativity, we nurture every form with inclusion front and centre. If you think you have the skills that are required, please Send your CV and a cover letter and make sure to let us know your notice period and current salary. Good luck! STRICTLY NO AGENCIES
Jul 06, 2025
Full time
As a Voice / Telecoms Engineer you will be responsible for providing clients with exceptional service, installing and commissioning cloud telephone systems, including Microsoft Teams Calling. Salary: £27,000 - £30,000 per annum Role Overview: As a Voice Engineer with KubeNet, you will be responsible for providing clients with exceptional service, installing and commissioning cloud telephone systems, including Microsoft Teams Calling. With experience of traditional PBX environment or within the ICT sector delivering VoIP/SIP and IP networks, the successful candidate will join our growing Voice team and support our wider service desk and business support teams. Key Tasks and Responsibilities: Design and deployment of our VoIP/ Cloud and MS Teams calling platforms. Handle inbound calls from customers requiring technical support. Troubleshoot and resolve VoIP, SIP, and network-related issues remotely and on client sites If unable to resolve at first contact, triage the incident/request and escalate to our partners. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant information. Visit customer sites to diagnose and repair VoIP services as needed. Support internal KubeNet teams, Pre and post-sales support and the design and the deployment of our platforms. Deliver first-class customer service at all times. Document processes, configuration and know fixes to develop/enhance shared knowledge base. Use HALO to plan and note progress of project deliverables, estimate resources and record risk. The Person: The role would suit a customer focused, hardworking & motivated person who wants to further develop their skill sets and career within a dynamic, ambitious and expanding technology company. Although mainly based in our Glasgow HQ, the successful candidate maybe required to travel to customer sites around the UK. KubeNet will provide training and a great environment for development and progression. Ideally You will have experience working in a company that supports Telecoms or IT services. Required Experience and Skills: Good experience as a Voice engineer with a focus on SIP, Voice Gateways and SBC. Technical Expertise: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows, and packet capture analysis. Networking Skills: Strong understanding of IP networks, TCP/IP, and troubleshooting network-related issues. Customer Service: Demonstrated experience in a customer-facing role with excellent verbal and written communication skills. IP PBX Systems: Familiarity with IP PBX systems and their configuration beneficial. Problem-Solving: Ability to troubleshoot and resolve complex technical issues efficiently. Team Collaboration: Ability to work effectively within a team and escalate issues when necessary. Problem Solving: Ability to troubleshoot and resolve complex technical issues efficiently Strong understanding of QOS principles in a Voice environment. Driving Licence: A full UK driving licence is essential. Preferred Skills: Certifications in relevant technologies. Experience with specific VoIP platforms. Experience of MS Teams calling. Familiarity with network monitoring tools and software. An understanding of general networking such as routing and switching. Candidates with the relevant experience or job titles of: Voice Engineer, Telephony Engineer, IT Network Engineer, VOIP Engineer, VOIP Support may also be considered for this role. SOME OF THE GREAT BENEFITS Working at KubeNet you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Competitive salary Quarterly Bonus based on personal & team Kpi's 22 days holiday per annum plus 9 statuary days following Scottish Bank Holiday calendar. Standard working week Monday to Friday and we operate flexible shifts between 8am and 6pm. On-Call: You will be expected to take part in our weekly on-call rota for which an on-call payment will be given. Based at our offices, Building 11000, Academy Park, Gower Street Glasgow, G51 1PR. KubeNet operate a blended working policy with a minimum 3 days in the office, however, you can choose to be based in the office Monday to Friday. Following successful probationary period of 6 months, access to private healthcare, death in service and increased pension company contribution of 5% Free KubeNet Broadband or a £25.00 per month contribution. Financial Contribution to your agreed training path with 2 days exam leave pa. Training will be provided on the systems we use and any future requirements. About us KubeNet is a leading Managed Service Provider who provides best-in-class, future-proof communications and technology solutions to some of the world's leading companies. Our broad portfolio of Ethernet, Cloud and Voice solutions ensures our clients have access to their applications and Data across the Globe and as a Cisco & Microsoft Partner we are right at the forefront of technology. Because we own and operate our own Next Generation Network, we can guarantee that our infrastructure is flexible, secure and resilient enough to meet business requirements all fully supported through our ISO, ITiL and Cyber Essentials accreditations. But we're more than just a successful business, we're a successful and motivated team. A team of great people delivering great products and exceptional service to our customers. As we continue to grow, our aim is to bring together the best Talent & minds in the marketplace, we welcome individuality and value and encourage the things that makes you different. From diversity to creativity, we nurture every form with inclusion front and centre. If you think you have the skills that are required, please Send your CV and a cover letter and make sure to let us know your notice period and current salary. Good luck! STRICTLY NO AGENCIES
As Business Development Manager, you'll increase sales and distribution points of Bolney wines, supported by the wider Jascots portfolio, targeting premium on-trade hotels and venues. Focusing on the areas around Bolney Wine Estate in South East England, you'll establish and maintain relationships with key trade buyers and influencers. Leaders in supplying Fine Wine, Jascots Wine Merchants have built an enviable reputation by being customer-focused, priding ourselves on consultative account management, reliable service, and seamless delivery. Our range includes exciting, delicious, and iconic wines, specifically selected with a focus on Regional Hero Products. Responsibilities Establish and maintain relationships with on-trade buyers and influencers. Liaise with the Bolney hospitality team to provide exceptional vineyard and winery experiences for customers and prospects. Collaborate with Brand and Customer Marketing teams to create effective promotions and activations. Maintain a pipeline of new business prospects. Construct and present commercial proposals to prospective clients. Negotiate and execute customer commercial contracts. Manage commercial terms, including pricing, for customers. Achieve sales volume and margin targets for budgeted brands. Experience & Skills Proven success in opening new business within the premium on-trade sector. Extensive network of relevant trade contacts and relationships. Excellent wine knowledge. Effective and credible communicator. Willingness to travel within the UK and occasionally abroad. Track record of achieving targets. Collaborative and team-oriented approach. Commercially savvy. We welcome applications from candidates who do not meet 100% of the role requirements. Additional Details Based at Bolney Wine Estate, with a mix of home and office work. Frequent travel around South East England and into London. Company Benefits 25 days' holiday plus your birthday off and bank holidays. Enhanced pension scheme. Generous bonus scheme. Enhanced maternity leave. Support for personal development and vocational qualifications. Discount on our wines. We are committed to an inclusive workplace and flexible hiring practices. We welcome adjustments to our recruitment process to accommodate applicants' needs.
Jul 06, 2025
Full time
As Business Development Manager, you'll increase sales and distribution points of Bolney wines, supported by the wider Jascots portfolio, targeting premium on-trade hotels and venues. Focusing on the areas around Bolney Wine Estate in South East England, you'll establish and maintain relationships with key trade buyers and influencers. Leaders in supplying Fine Wine, Jascots Wine Merchants have built an enviable reputation by being customer-focused, priding ourselves on consultative account management, reliable service, and seamless delivery. Our range includes exciting, delicious, and iconic wines, specifically selected with a focus on Regional Hero Products. Responsibilities Establish and maintain relationships with on-trade buyers and influencers. Liaise with the Bolney hospitality team to provide exceptional vineyard and winery experiences for customers and prospects. Collaborate with Brand and Customer Marketing teams to create effective promotions and activations. Maintain a pipeline of new business prospects. Construct and present commercial proposals to prospective clients. Negotiate and execute customer commercial contracts. Manage commercial terms, including pricing, for customers. Achieve sales volume and margin targets for budgeted brands. Experience & Skills Proven success in opening new business within the premium on-trade sector. Extensive network of relevant trade contacts and relationships. Excellent wine knowledge. Effective and credible communicator. Willingness to travel within the UK and occasionally abroad. Track record of achieving targets. Collaborative and team-oriented approach. Commercially savvy. We welcome applications from candidates who do not meet 100% of the role requirements. Additional Details Based at Bolney Wine Estate, with a mix of home and office work. Frequent travel around South East England and into London. Company Benefits 25 days' holiday plus your birthday off and bank holidays. Enhanced pension scheme. Generous bonus scheme. Enhanced maternity leave. Support for personal development and vocational qualifications. Discount on our wines. We are committed to an inclusive workplace and flexible hiring practices. We welcome adjustments to our recruitment process to accommodate applicants' needs.
About the role At Artisan, we're creating AI Employees, called Artisans, and software which is sleek, easy to use, and replaces the endless stack of point solutions. We're starting with outbound sales and our AI BDR, Ava. Our platform contains every tool needed for outbound sales - B2B data, AI email sequences, deliverability optimization tools and so much more. We're growing very rapidly and recently raised a $25M Series A round from top investors. We are looking for superstars to join us on our rocketship growth as we relentlessly work towards building a multi-billion dollar company. We're looking for a Customer Success Manager who's passionate about helping customers succeed. You'll play a critical role in onboarding new users, ensuring they're getting value from our AI products, and supporting them as they grow with us. You'll work closely with the Director of Customer Success to deliver world-class service and continuously improve our customer journey. Key Responsibilities Administrative Support: Assist in managing daily operational tasks, including scheduling meetings, organizing files, and maintaining internal documentation. Revenue Operations Support: Assist in streamlining processes, improving efficiency, and supporting the revenue operations team in executing strategies. Product Operations Assistance: Support the product team by coordinating user interviews, maintaining documentation, and ensuring smooth product-related operations. Data Entry & Basic Reporting: Input data into our systems accurately and assist in generating basic reports for different business functions. Familiarity with Tableau is a plus but not required. System & Process Support: Help implement new systems and assist in developing Standard Operating Procedures (SOPs) under the guidance of senior team members. Cross-Departmental Coordination: Collaborate with other teams (Sales, Marketing, Finance) to ensure smooth operational workflows and clear communication. About You 1-2 years of experience in an operations, administrative, or similar support role. Internship experience is also welcomed. Strong organizational and time management skills with attention to detail. Eagerness to learn and develop new skills in operations, product support, and data analysis. Comfortable with basic tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Notion, Asana). A proactive attitude with a problem-solving mindset-ready to jump in and help where needed. Open to working in-office in Russian Hill or comfortable with a hybrid/remote setup. Ready to work hard to execute our mission - this isn't a traditional 9-5. Excited about Artisan's mission and growth journey. Preferred (but not required) Basic knowledge of Tableau, SQL, or other data analysis tools. Experience working in a startup environment or fast-paced organization. Familiarity with CRM tools like HubSpot or Salesforce. What You'll Gain Hands-on experience in a rapidly growing startup environment. Opportunity to learn and grow in multiple facets of operations, with mentorship from experienced team members. The chance to be part of an innovative team building the future of AI-driven business tools. Exposure to a wide range of business functions, with potential for rapid career growth.
Jul 06, 2025
Full time
About the role At Artisan, we're creating AI Employees, called Artisans, and software which is sleek, easy to use, and replaces the endless stack of point solutions. We're starting with outbound sales and our AI BDR, Ava. Our platform contains every tool needed for outbound sales - B2B data, AI email sequences, deliverability optimization tools and so much more. We're growing very rapidly and recently raised a $25M Series A round from top investors. We are looking for superstars to join us on our rocketship growth as we relentlessly work towards building a multi-billion dollar company. We're looking for a Customer Success Manager who's passionate about helping customers succeed. You'll play a critical role in onboarding new users, ensuring they're getting value from our AI products, and supporting them as they grow with us. You'll work closely with the Director of Customer Success to deliver world-class service and continuously improve our customer journey. Key Responsibilities Administrative Support: Assist in managing daily operational tasks, including scheduling meetings, organizing files, and maintaining internal documentation. Revenue Operations Support: Assist in streamlining processes, improving efficiency, and supporting the revenue operations team in executing strategies. Product Operations Assistance: Support the product team by coordinating user interviews, maintaining documentation, and ensuring smooth product-related operations. Data Entry & Basic Reporting: Input data into our systems accurately and assist in generating basic reports for different business functions. Familiarity with Tableau is a plus but not required. System & Process Support: Help implement new systems and assist in developing Standard Operating Procedures (SOPs) under the guidance of senior team members. Cross-Departmental Coordination: Collaborate with other teams (Sales, Marketing, Finance) to ensure smooth operational workflows and clear communication. About You 1-2 years of experience in an operations, administrative, or similar support role. Internship experience is also welcomed. Strong organizational and time management skills with attention to detail. Eagerness to learn and develop new skills in operations, product support, and data analysis. Comfortable with basic tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Notion, Asana). A proactive attitude with a problem-solving mindset-ready to jump in and help where needed. Open to working in-office in Russian Hill or comfortable with a hybrid/remote setup. Ready to work hard to execute our mission - this isn't a traditional 9-5. Excited about Artisan's mission and growth journey. Preferred (but not required) Basic knowledge of Tableau, SQL, or other data analysis tools. Experience working in a startup environment or fast-paced organization. Familiarity with CRM tools like HubSpot or Salesforce. What You'll Gain Hands-on experience in a rapidly growing startup environment. Opportunity to learn and grow in multiple facets of operations, with mentorship from experienced team members. The chance to be part of an innovative team building the future of AI-driven business tools. Exposure to a wide range of business functions, with potential for rapid career growth.
About the role The Global Product Lead - Services Procurement plays lead role in developing and implementing Pontoon's global Services Procurement strategy, ensuring we have the right product strategy, roadmap and go to market approach to increase our existing footprint within Services Procurement. Collaborating with global teams across the Pontoon organization, the Global Product Lead - Services Procurement ensures that relationships with all stakeholder groups are continually developed and strengthened directly impacting Pontoon's growing organization. What you'll be doing Develops, communicates, implements, and executes the Services Procurement strategy to further grow the business. Define our go to market strategy for new and existing clients. Create and maintain a Services Procurement TOM, operational standards, SLA&KPIs and optimized product features. Creates an environment that compliments "best practice" sharing across Pontoon. Consistently stays updated with industry trends and changes and is a true subject matter expert. Facilitates and hosts product reviews to collect and build client and product case studies. Demonstrates subject matter expertise in the sales process including direct customer/prospect engagement and via RFI/RFP input. Secures thought leadership, speaking and publishing opportunities for Program Management execution and best practices. Determines required resources needed for the development of a successful Services Procurement function. Reviews existing Services Procurement approach, collateral and solution method, driving improvement and innovation. Supports the Pontoon business to deliver market leading insights on Services Procurement to the market via social media, industry events and through industry analysts. Supports Pontoon Solution Design and Pricing teams to determine service pricing models for Services Procurement. Advises on the Services Procurement technology landscape, partnering with best in class vendors to augment Pontoons Services Procurement solution. Cultivates the Pontoon Services Procurement Centre of Excellence (COE), ensuring that a group of subject matter experts are available to support existing customers and prospects on best practices. Continuous development of strategy and improvements within the organization to create increased experience and efficiencies. Participates or leads special projects and performs other duties as assigned. About you EDUCATION & JOB REQUIREMENTS: Minimum of five (5) years' experience within the MSP industry or transferable Procurement experience. Minimum of two (2) plus years project management or complex initiative management experience. MSP experience preferred but not required. Negotiations and performance management experience. Six Sigma certification: Lean Certification and/or Green Belt preferred but not required. KNOWLEDGE, SKILLS & ABILITIES: Skilled in communicating effectively verbally and in writing. Ability to build proactive, collaborative working relationships with customers, peers and key stakeholders based on respect and cooperation. Experience of defining / refining a Services Procurement strategy. Strong executive presence with excellent oral and written presentation skills. Demonstrated Services Procurement expertise, ideally within an MSP environment. Ability to take on high levels of responsibility and pressure with willingness to make and be accountable for decisions. Ability to build and maintain strong trusting relationships within the Adecco Group network, across all brands and business areas. Demonstrated strong analytical skills, including the ability to build and present a business case to drive improvement. Experience with presentation of analytical results to a non-technical audience. Financial business acumen, strong analytical skills, and critical thinking. Action-focused and results-driven attitude with sense of urgency. Ability to deal with an elevated level of ambiguity and strategic change. Demonstrated ability to lead and motivate groups and individuals without authority. Excellent organizational and negotiation skills. Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook. Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary. On our career site , you will find some of the key steps you can expect to guide you along the way. As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer. Posting date: 12-05-2025
Jul 06, 2025
Full time
About the role The Global Product Lead - Services Procurement plays lead role in developing and implementing Pontoon's global Services Procurement strategy, ensuring we have the right product strategy, roadmap and go to market approach to increase our existing footprint within Services Procurement. Collaborating with global teams across the Pontoon organization, the Global Product Lead - Services Procurement ensures that relationships with all stakeholder groups are continually developed and strengthened directly impacting Pontoon's growing organization. What you'll be doing Develops, communicates, implements, and executes the Services Procurement strategy to further grow the business. Define our go to market strategy for new and existing clients. Create and maintain a Services Procurement TOM, operational standards, SLA&KPIs and optimized product features. Creates an environment that compliments "best practice" sharing across Pontoon. Consistently stays updated with industry trends and changes and is a true subject matter expert. Facilitates and hosts product reviews to collect and build client and product case studies. Demonstrates subject matter expertise in the sales process including direct customer/prospect engagement and via RFI/RFP input. Secures thought leadership, speaking and publishing opportunities for Program Management execution and best practices. Determines required resources needed for the development of a successful Services Procurement function. Reviews existing Services Procurement approach, collateral and solution method, driving improvement and innovation. Supports the Pontoon business to deliver market leading insights on Services Procurement to the market via social media, industry events and through industry analysts. Supports Pontoon Solution Design and Pricing teams to determine service pricing models for Services Procurement. Advises on the Services Procurement technology landscape, partnering with best in class vendors to augment Pontoons Services Procurement solution. Cultivates the Pontoon Services Procurement Centre of Excellence (COE), ensuring that a group of subject matter experts are available to support existing customers and prospects on best practices. Continuous development of strategy and improvements within the organization to create increased experience and efficiencies. Participates or leads special projects and performs other duties as assigned. About you EDUCATION & JOB REQUIREMENTS: Minimum of five (5) years' experience within the MSP industry or transferable Procurement experience. Minimum of two (2) plus years project management or complex initiative management experience. MSP experience preferred but not required. Negotiations and performance management experience. Six Sigma certification: Lean Certification and/or Green Belt preferred but not required. KNOWLEDGE, SKILLS & ABILITIES: Skilled in communicating effectively verbally and in writing. Ability to build proactive, collaborative working relationships with customers, peers and key stakeholders based on respect and cooperation. Experience of defining / refining a Services Procurement strategy. Strong executive presence with excellent oral and written presentation skills. Demonstrated Services Procurement expertise, ideally within an MSP environment. Ability to take on high levels of responsibility and pressure with willingness to make and be accountable for decisions. Ability to build and maintain strong trusting relationships within the Adecco Group network, across all brands and business areas. Demonstrated strong analytical skills, including the ability to build and present a business case to drive improvement. Experience with presentation of analytical results to a non-technical audience. Financial business acumen, strong analytical skills, and critical thinking. Action-focused and results-driven attitude with sense of urgency. Ability to deal with an elevated level of ambiguity and strategic change. Demonstrated ability to lead and motivate groups and individuals without authority. Excellent organizational and negotiation skills. Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook. Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary. On our career site , you will find some of the key steps you can expect to guide you along the way. As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer. Posting date: 12-05-2025
Innovative Systems, one of the world's most trusted providers of data quality and compliance solutions, is looking for an Application Support Analyst (Software Support Analyst) to join our fast-growing Customer Success team in London, UK. You will utilize your language, interpersonal, and analytical skills to build relationships with clients and troubleshoot tier I and II technical issues. About us : We are consistently named a Top Workplace, with a reputation for superior customer satisfaction and scalable solutions. Our product, FinScan, is used in over 60 countries to identify money laundering and terrorist financing threats, helping to keep everyone safer. What you will be doing As an Application Support Analyst, you will use problem-solving, communication, and SQL skills to provide support and issue resolution via email or phone. Your tasks include: Analyzing, investigating, and troubleshooting software and system functionality, integrations, and feature adoption issues. Creating and developing SQL scripts and custom software processes. Collaborating with other teams to identify and resolve issues quickly and provide customer insights for bug fixes and new features. What makes this role interesting : You will encounter diverse challenges daily, enabling continuous skill growth. Opportunities include: Performing simple product installations, leading to roles in professional services, pre-sales, engineering, or product management. Writing knowledge-base documentation and developing training modules and videos to enhance self-service and customer satisfaction. Providing insights to improve existing solutions and contribute to future product planning. Your profile : Degree in IT, Systems, Computer Science, Mathematics, or related STEM field. Minimum 2:2 classification. Experience with SQL databases and programming. Strong analytical, problem-solving, and creative thinking skills. Excellent English communication skills, both verbal and written, at a native or business level. Willingness to participate in a minimal after-hours support rotation. Nice to have : Knowledge of programming languages such as C, C++, C#, Java, JavaScript, HTML, XML. Experience in fintech or financial services industry. Knowledge of SWIFT or other payment processing systems. Proficiency in additional languages like Arabic, French, Spanish, or Portuguese. Additional information : We value your individuality and offer a challenging environment with opportunities for growth, competitive salary, generous time off, private medical insurance, and a fun workplace. Please note that we do not sponsor visas for this position.
Jul 06, 2025
Full time
Innovative Systems, one of the world's most trusted providers of data quality and compliance solutions, is looking for an Application Support Analyst (Software Support Analyst) to join our fast-growing Customer Success team in London, UK. You will utilize your language, interpersonal, and analytical skills to build relationships with clients and troubleshoot tier I and II technical issues. About us : We are consistently named a Top Workplace, with a reputation for superior customer satisfaction and scalable solutions. Our product, FinScan, is used in over 60 countries to identify money laundering and terrorist financing threats, helping to keep everyone safer. What you will be doing As an Application Support Analyst, you will use problem-solving, communication, and SQL skills to provide support and issue resolution via email or phone. Your tasks include: Analyzing, investigating, and troubleshooting software and system functionality, integrations, and feature adoption issues. Creating and developing SQL scripts and custom software processes. Collaborating with other teams to identify and resolve issues quickly and provide customer insights for bug fixes and new features. What makes this role interesting : You will encounter diverse challenges daily, enabling continuous skill growth. Opportunities include: Performing simple product installations, leading to roles in professional services, pre-sales, engineering, or product management. Writing knowledge-base documentation and developing training modules and videos to enhance self-service and customer satisfaction. Providing insights to improve existing solutions and contribute to future product planning. Your profile : Degree in IT, Systems, Computer Science, Mathematics, or related STEM field. Minimum 2:2 classification. Experience with SQL databases and programming. Strong analytical, problem-solving, and creative thinking skills. Excellent English communication skills, both verbal and written, at a native or business level. Willingness to participate in a minimal after-hours support rotation. Nice to have : Knowledge of programming languages such as C, C++, C#, Java, JavaScript, HTML, XML. Experience in fintech or financial services industry. Knowledge of SWIFT or other payment processing systems. Proficiency in additional languages like Arabic, French, Spanish, or Portuguese. Additional information : We value your individuality and offer a challenging environment with opportunities for growth, competitive salary, generous time off, private medical insurance, and a fun workplace. Please note that we do not sponsor visas for this position.
Job description Internal Sales / Customer Service Consultant £33,000 OTE Per Annum Key Facts -Job Role: Internal Sales / Customer Service Consultant - Location:Warrington - Hours:8am to 5pm Monday to Thursday (Friday 4.30pm Finish) - Pay Rate: £33,000 OTE Per Annum - Contract Type:Permanent Key Benefits: - Opportunity to join a well-established and growing company - Permanentjob - Opportunity for personal an click apply for full job details
Jul 06, 2025
Full time
Job description Internal Sales / Customer Service Consultant £33,000 OTE Per Annum Key Facts -Job Role: Internal Sales / Customer Service Consultant - Location:Warrington - Hours:8am to 5pm Monday to Thursday (Friday 4.30pm Finish) - Pay Rate: £33,000 OTE Per Annum - Contract Type:Permanent Key Benefits: - Opportunity to join a well-established and growing company - Permanentjob - Opportunity for personal an click apply for full job details
