127 jobs found

Job Title: Strategic Purchasing Manager Location: Leics. Salary: £45-50k Role To direct and manage all purchasing activity including the preparation & maintenance of the supplier database, ensuring that goods & services are appropriately procured in a cost effective & efficient manner, with risk controlled added value. Responsible for ongoing management of purchasing strategy and activity, ensuring optimal supplier performance and price is constantly maintained. Develop and implement a strategy to ensure the function is operating in line with the objectives of the business to add value, mitigate supply chain risk and deliver cost savings. Responsibilities Maintain pro-active & close relationships with key suppliers Management of the risks inherent in the purchasing activity Develop the purchasing strategy ensuring they are aligned with the business strategy Negotiate and agree contracts, monitoring the quality of service provided Meet regularly with key departmental heads to ensure the needs of the business are understood. Study medium term cost trends & advise senior management accordingly regarding the impact of these on business planning. Assist Operational Managers & Directors in the budget process. Develop alternative links of supply where appropriate. Monitor supplier's performance in terms of quality, delivery & price. Set, monitor and manage the Quality systems from a Purchasing perspective. Maintain accurate contract files Accurately forecast price trends and the impact on the business Liaise between suppliers, manufacturers, relevant internal departments and customers Ensuring corporate governance and compliance around ABC both internally and externally Submitted timely and accurate reports Manages the Purchasing department physical and human resources ensuring that the highest level of procurement efficiency is maintained. Ensure all items ordered are validly approved, delivered on time to the correct specifications and achieve the lowest price acceptable. Effective proactive liaison with other departmental heads as necessary to forecast, plan and to supply services as necessary. Qualifications & Experience Educated to degree level or at least 5 years working in a senior / management purchasing role Recognised qualification in Procurement & preferably CIP's (Charted Institute of Purchasing)

We are currently supporting a successful family run SME based in Andover who require an experienced Production Manager to organise and oversee the production and manufacture of high quality custom built wooden and metal electric gates. You will be ultimately responsible for the smooth running of all production lines and the quality of output. We expect you to have deep know-how in production procedures. Ability to direct personnel towards maximum performance will set you apart as a leader. Decision-making, man management and problem-solving will take up a great part of your day. Responsibilities: Liaise with other managers to formulate objectives and understand requirements Estimate costs and prepare budgets Purchase of raw material and special items Stock Control, ensuring the right materials are available for timely production Organise workflow to meet specifications and deadlines Monitor production to resolve issues Supervise and evaluate performance of production personnel Determine amount of necessary resources (workforce, raw materials etc.) Approve maintenance work, purchasing of equipment etc. Ensure output meets quality standards Enforce health and safety precautions Review, streamline and implement new processes Be a part of the senior management team, supporting with business plan Requirements Proven experience in production Management role or similar Experienced working with Wood, Metal or paint would be beneficial Deep knowledge of production management Understanding of quality standards and health & safety regulations Knowledge of performance evaluation and budgeting concepts Experience in reporting on key production metrics Proficient in MS Office and ERP software Outstanding communication ability Excellent organisational and leaderships skills Attention to detail Strong decision-making skills and a results-driven approach Monday - Friday 07:00 - 16:30 / 07:30-17:00 Benefits Salaries between £40,000 - £50,000 per annum DOE 21 days holiday + 8 days BH Pension Free on-site parking facilities

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently seeking a highly motivated Administrator to join our friendly Warrington Office and North West Area. We are looking for a motivated, calm, caring and efficient person to join our successful and long-established team in Warrington and surrounding areas. This regional office supports a range of services and managers. The post holder will be friendly with excellent communication and organisational skills. You will be competent and familiar with key IT packages and information systems, and work well within an office environment. You must be able to demonstrate a high standard of professionalism, a flexible approach to helping others and an interest in providing excellent customer care. Full training and an induction are available with excellent on-site support and team work. Administrator Duties Include: Regular liaison with service users, employees of the organisation, senior management, stakeholders and the general public in a professional manner, delivering the highest standards of customer service, Providing direct support and signposting for any referral enquiries received through our Warrington Office base, Organising and scheduling meetings for the Managers and taking minutes to meet the needs of the office and the area, Working in collaboration with Head Office departments (e.g., Purchasing, Payroll, HR, the Housing Management Team, etc.), Carrying out general administration duties including word processing, data entry, filing etc. To travel to other locations within the North West to assist with meetings and working alongside the Area Manager and Area Admin Manager. A driver is required with their own transport. Expenses will be paid. Do you have excellent customer care skills and enjoy liaising with a range of different people? Are you an excellent verbal and written communicator with proven administration experience? If so, we would love to hear from you. Benefits of working with Creative Support: Free 24/7 counselling and employee support programme, Competitive pay and a pension with company contribution and 28 days annual leave, Company paid enhanced DBS for all staff, A one-off bonus of £100 (subject to taxation) upon passing probation. Interview date to be arranged.

As Part of the Group Sourcing and Procurement Department, based in the UK Bridgend, we are looking to recruit a Regional Purchaser and execute operational as well as strategic purchasing required to support the UK & Nordics Factories. You work in alignment with Category managers and other stakeholders in order to handle and secure safe deliveries of raw materials to our factory. You will be responsible for the "purchase-to-pay" process within your own area, - working together with a very talented team made up of 4 colleagues based in the UK and 4 colleagues in Denmark. Key Responsibilities & Job Content: MRP run in SAP for all spare parts and Raw material - PO creation Execute Purchase Orders, Order confirmations and liaise with Stakeholders about the relevant materials Work Closely with Stakeholders (Maintenance team, Warehouse, Category Managers, Supplier etc.) to manage inventory levels according to Inventory policy/ Factory Requirements Point of contact for price queries / claims Ensure all purchases are performed per contractual obligations Adhere to the P2P process Monitor regional Material Planning KPIs Support Supplier performance measurements Handling minor claims for the regional area in agreement with the Category Manager This is what you offer : Previous experience in a similar role Knowledge of customs handling Good communication skills The ability to network This is what we offer: A Challenging role with high responsibility in securing replenishment to the factory and participating in various projects. Competitive salary 30 days' annual leave Excellent company benefits such as pension and cashback healthcare scheme Great working environment Interested? Would you also be proud to enrich society like we do? Apply now to join us improving modern living conditions for millions of people worldwide. Closing date : 21 May 2021

Position: Third in Charge Salary Banding: £20,400 - £29,000 per annum (dependent on qualification/s and experience) Hours: Full time / Permanent / Mon-Fri / 40 hours Location: Reading, Berkshire We are currently recruiting for a passionate Third in Charge to join our wonderful Abbeymore Day Nursery and Preschool. Our nursery is situated in Reading, Berkshire. As a Third in Charge working with us, you can expect a competitive salary, excellent training and development as well as a caring and passionate place to work. Purpose of Role: The Third In Charge in the absence of the manager and deputy manager will have the overall responsibility for oversight of safeguarding, health and safety practices and child protection in the setting, and maintaining accurate and up to date systems and records at all times. The Third In Charge working in partnership the Manager and Deputy Manager is responsible for the effective leadership of the nursery team, providing training, coaching and mentoring and implementing a robust performance management strategy supporting Room Leaders and team members to ensure service excellence for our current and prospective customers. This includes role modelling leadership behaviour in line our HEART principles, supporting to deliver or exceeding all key performance indicators and business results. The Third In Charge will effectively lead, inspire potential and engage their team to deliver exceptional care and education. You will deliver high engagement with staff and families whilst ensuring the expected levels of practice are consistently applied and fully embedded at every level The role works in partnership with the NM, DM and EC specialist to manage the execution of service delivery in line with regulatory, customer, client and employee expectations, and to develop staff teams that achieve consistent high-quality performance within the nursery. The expectation is this will be delivered by being present throughout the day in the nursery rooms and can be as part of ratio staff. This should be delivered through leading and managing by example, role-modelling best practice and observation and assessment of standards and practice throughout the nursery. In addition, this role will work with the Room Leaders and nursery team together with EC Specialists to drive continuous improvement and embed inspirational early years pedagogy of the highest standard, across nursery teams, and secure regulatory compliance with better than National Average inspection outcomes in the UK. You will support to sharing and articulating the attributes of the Bright Horizons brand, securing Bright Horizons as the provider of choice for families, corporate clients, and employees. Key Tasks and Responsibilities: * Lead mentor and inspire a team to deliver the highest care and educations standards and support and carryout 1-1 meetings and supervisions to support checking staff knowledge and understanding of Policies and Procedures and child development and EYFS and bright Beginning curriculum and regulatory standards. * Ensuring internal policies and procedures and legislation from governing bodies are adhered to and team members can demonstrate their knowledge and understanding of Policies and Procedures through their individual impact statements 1-1 meetings and their practice. * In line with Bright Horizons UK standards for pedagogy, lead and support the Bright Beginnings, Bright Horizons curriculum to ensure a child-centred approach to operating all aspects of the nursery, and ensure the observation and planning process meets the needs of all children in line with the Quality Assurance Framework. * Demonstrate effective written and verbal communication with all stakeholders of the nursery and wider bright horizons community including parent's professionals and colleagues. * Support and manage Keeping Everyone Safe policies and procedures and continuously demonstrate, monitor and improve the practices and behaviours that underpin a high performing safety culture * When required be the Designated Safeguarding Lead at the nursery and hold overall responsibility for the day to day management of safeguarding and child protection policies in the nursery as the DSL. * To lead by example and drive the culture of Safeguarding Children and promoting professional staff behavior. * In collaboration with NM and DM contribute to succession planning, identification and delivery of relevant training, and additional requirements for personal development plans including coaching and mentoring for all staff * Working as part of a larger team to ensure all essential day to day tasks are completed in line with the nursery demands ie. Hygiene standards and room preparation. * Promote the nursery to current parents and potential customers to support the retention and ongoing occupancy growth * Ensuring commercial success of the nursery by maintaining expenditure inline FTEs and budget KPIs and ensuring purchasing is made inline with the procurement guidelines. * Engage with the Local Authority and understand the referral processes when necessary to engage with professionals to make a child referral. * Actively promote and support charities including the Bright Horizons Foundation for children * Continuation of personal professional development to ensure during periods of full responsibility of the nursery knowledge and skills are up to date, full, and relevant to the role of the designated person in charge and responsible for leading the setting. * To provide support for your colleagues within the nursery and across the broader business when required. * Attendance at staff meetings and training sessions to ensure continuous professional development. Responsible for: * Providing strong and clear line management for a Nursery team including mentoring of the wider leadership team including the room leaders and colleagues. * Plan and demonstrate a clear understanding of efficient staff deployment and managing the rostering in line with regulatory standards. * Ensure strong and effective performance management and monitoring processes, with the ability to demonstrate impact and show improvements in performance, leading to the highest quality provision as set out in the Quality Assurance Framework, improved inspection ratings, full regulatory compliance, high levels of customer and employee satisfaction and growth. * Leading a Health and Safety Culture where you ensure all team members recognise the part they each play in ensuring robust procedures are followed for Policies and Procedures and the regulatory standards set by our regulator. * Ensuring you provide an environment which a strong focus on our customer and practitioner engagement and provide guidance to practitioners. * Undertake regular 121/supervision meetings with staff to plan and provide suitable professional development activities and opportunities for personal growth within a culture of self-driven development, to promote individual and team expertise in all aspects of nursery development and learning, to secure a highly effective, motivated and innovative team. * Take responsibility for own personal and professional development, accessing high level improvement activities that inform general and nursery based on national and international perspectives of 'best practice'. * Fulfil their roles, responsibilities and legislation duty in relation to safeguarding children by ensure that they have read understood and implement the Safeguarding Policies and Procedures. * Ensure that they have completed Child Protection training every two years as set out in the Child Protection Policy and that this training impacts on their ability to safeguard the children in their care * Delivery of highest quality Early Childhood practice and experiences for all children in the setting, including those with Special Educational Needs and/or Disability, promoting emotional wellbeing by embedding the Bright Horizons early years curriculum. * Completing accurate and effective assessments, which reflect the needs, interests and stages of development of the child by effective delivery of the key person approach. * Undertake regular 121 meetings with families' colleagues and professionals to ensure children within your key person group are meeting their milestones for personal development. * Supervise and support in the preparation of meals and mealtimes in line with policies and procedures and ensure high supervision of children is maintained at all times. * In the absence of the manager and deputy manager will have the overall responsibility for oversight of safeguarding, health and safety practices and child protection in the setting, and maintaining accurate and up to date systems and records at all times Qualifications: Full and relevant level 3 qualification (essential) 12 hours paediatric first aid and first aid at work (essential) Level 2 Food Hygiene or equivalent training and compliance in food management Relevant safeguarding/child protection training undertaken and a willingness to update training regularly (essential) Evidence of continuous professional development Undergraduate or Foundation Degree in Early Childhood Studies or other relevant subject (Desirable) EYPP/EYTT or QTS post graduate status (Desirable) Full, clean driving licence and flexibility to travel as necessary

About Us Retirement living has the power to transform older people's lives, which is exactly what we do here at McCarthy & Stone. Our award-winning products can beat loneliness, promote independence and encourage vibrant communities to grow. Our mission is simple: to help our customers achieve retirement living to the full. We achieve this by employing talented and ambitious people who share our values and high standards. Our philosophy attracts the very best applicants; whist our culture, stimulating work, progression opportunities, employee recognition schemes and nurturing approach - helps us retain them. About the Role As Surveyor, you will be responsible for the financial control of contracts from inception to completion in accordance with Company policies. This includes monitoring costs against the approved construction budget, sending out enquires, making payments and agreeing final accounts. To provide a professional Surveying & Cost Management service Support the delivery of key business performance targets and of team Service Level Agreements to Regions, in order to meet wider company business objectives. Responsible for achieving accurate financial control of individual sites in accordance with Company policies, with particular reference to: Monthly variations on all contracts Calculation of subcontractor liabilities Analysis of development costs, comprising labour, materials, plant supervision and other overheads Create and provide strong commercial influence on wider project teams to drive a consistent commercial approach within the region Accurate Estimate of Final Costs Responsible for collation, detailed review and completion of CBR reports to Commercial Manager/Director to Group programmes. To manage detailed discussions with key personnel (Construction / Development) to support the CBR review Support the Company culture and values and the delivery of high levels of business performance and customer satisfaction Key Responsibilities Tendering and Budget creation Create Tender lists & obtain agreement from all relevant parties Send tenders out in accordance with programme requirements and ensure Group procedures are fully adhered to Carry out a detailed and accurate tender comparison to allow decisions to be made as to which contractor produces maximum value to the development Ensure budget accuracy through effective Tender negotiation. Create accurate Construction Budgets at the beginning of projects to enable Build Start And to ensure budgets are produced with a strict adherence to McCarthy and Stone coding procedures Offer detailed feedback to the estimating teams on cost performance to support the maintenance and accuracy of regional cost library data Site Meetings Spend significant time on sites (target of one day a week exc CBR week): reviewing costs, programme performance and resource implications with site teams and generally develop a detailed understanding of the development to include subcontract commercial management where applicable Contribute structured inputs and outputs to site meetings to ensure costs are under control, and risks are both identified and mitigated where possible. Apply consistent consideration to the identification and proposal of any value engineering opportunities for discussion with project and senior management team Actively challenge on cost and variation, analysing quantities i.e. lengths/depths, volumes etc. and not just accept charges for work carried out on variations. About You Previous experience in a surveying field, preferably in the construction of apartments is essential for the role. Good negotiation skills, a sound knowledge of Health and Safety legislation are also required and you will also be educated to HND level, ideally holding a related professional qualification. A high level of computer literacy is essential. Knowledge & Experience Extensive relevant experience of Surveying role Knowledgeable on standard industry trade and build specification. Team leading experience preferred. Be completely familiar with and maintain an up to date knowledge of all National and Regional materials / purchasing agreements. Knowledge and experience of contract conditions desirable. Must undertake training as a minimum. Skills, Competencies and Personal Attributes A working knowledge of Information Technology commensurate with fulfilling the requirements of the role, including use of Microsoft Office suite. Able to organise and prioritise workload and to adapt to tight deadlines Excellent relationship management skills: resilient, calm under pressure including during interaction with internal and external stakeholders Strong problem solving capability Influence and manage people in a matrix environment who are not direct line reports. Credible professional and managerial presence. Able to work closely in line with agreed standards and processes Ability to facilitate meetings effectively

Our client is one of the UK's leading Public Health Organisations. They are at the forefront of a sector experiencing rapid changes and need to recruit professionals who are excited by roles that will challenge them every day. They are currently looking to recruit a Clinical Category Manager to support their spend across multiple hospitals. Required Knowledge and Skills: Recent experience leading end to end OJEU tenders Strong clinical stakeholder management skills - confident and engaging Confident using Public Sector Purchasing Frameworks Must have experience with multiple clinical categories Experience with Theatres & Capital Equipment preferred Excellent communication & negotiation skills CIPS Qualified

Our client is a leading London based Healthcare organisation. They are looking to recruit a Clinical Procurement Manager to join their growing Consultancy Team. This is a great opportunity for an ambitious Procurement professional with a thorough understanding of clinical purchasing within Hospitals to join a commercial organisation. Required Knowledge and Skills: Recent experience leading clinical procurement in a Hospital Familiar operating in a dedicated Procurement Function Recent experience leading full-cycle end-to-end OJEU tenders would be useful Experience managing category strategies and multi-million-pound spends is essential Must be a strong contract and supplier manager Confident purchasing from and engaging with clinical frameworks (NHS Supply Chain etc.) Able to develop Category Strategies independently Applicants with relevant professional qualifications (e.g. CIPS) will be preferred Strong and readily available references Must be available to start before the end of June

Sales Executive Our client's Tubes Division is well-established and has grown considerably since its inception in 1992. As well as supplying large structural hollow sections, they also keep extensive stocks of hot finished and cold formed hollow sections, precision ERW tubes, hollow bars and utility stainless steel. Reporting to the Branch Manager, you'll proactively develop business within their existing customer base whilst also seeking new opportunities. Sales Executive Responsibilities: • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls, emails and marketing campaigns. • Build partnering relationships to understand customer needs and requirements • Close sales and achieve monthly targets as agreed with your line manager. • Maximise processing sales by continually expanding orders and up selling on all incoming and outgoing. • Ensure that all quotes are followed up in a timely manner. • Maintain an agreed level of pro-active telephone contact with both existing and prospective customers. • Maintain customer account details to ensure up to date contact, delivery and unloading information is on file; to provide relevant information to purchasing, accounts, works and transport departments to ensure the company complies with Health & Safety legislation and can exceed their customers' expectations on customer service. Sales Executive Requirements: • Experience in ERW tube sales is preferable or within a sales environment within a Manufacturing, Distribution, FMCG or Utility sector. • Can build strong relationships quickly with a proactive attitude and approach. • Thrives off working to targets and KPI's & has strong computer skills. About our client: They have provided over 150 years of a hands-on customer service approach, a mindset that sets them apart from their competitors. A leading steel stock holding business, they have 43 companies within the group employing 1100 employees across 25+ locations in the UK with their own distribution fleet. Their extensive steel processing facilities are world-class, and their expertise and advanced specialist skills have ensured the outstanding success of a diverse range of high-profile projects around the globe. How it feels to work for us They provide a fantastic opportunity to work within a forward-thinking organisation that is respected as the UK's leading independent steel stockholder. Their people are the driving force behind the organisation and they seek individuals who are passionate, hard-working, ambitious and demonstrate a 'can-do' attitude to help them and develop the business. Location: Dudley, West Midlands Contract Type: Permanent Hours: Full Time, Monday to Friday 8.30am to 5.00pm Salary: Competitive Benefits: 21 Days holidays + bank holidays, bonus potential and pension. You may have experience of the following: Sales Executive, Business Development, Account Manager, Business Development Manager, Account Management, Sales Manager, Account Executive, Telesales, Internal Sales, Technical Sales, Relationship Management, etc. Ref: 99037

We're seeking a Supply Chain Manager to join the holidays team. We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine! We've got passionate people in all of our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that, and we are also here for nature, beauty and history. We don't want to stop at 5.5 million members, we want everyone to feel welcome and enjoy access to our places, so we need to drive the charitable income we so need, deepen the engagement with our current supporters and reach new audiences in ways that are meaningful and relevant to them. Reporting to the Head of Operational Delivery - Holidays, you will be supporting the delivery of our holidays procurement strategy through the management of the National Trust's holidays suppliers to ensure a safe, robust supply chain that maximises value for more than 550 holidays assets across the organisation. You'll provide a suite of management information to support the Holidays team, Heads of Operational Delivery, Growth Project Manager and Area Managers to make appropriate decisions. You'll also ensure the entire supply chain meets with the National Trust's minimum sourcing standards and safety requirements, building supply processes, frameworks and tools to enable awareness, measurement and reporting of supplier performance, holding them to account and also building lasting relationships with a to a range of internal and external stakeholders. The National Trust's holidays supply chain is unique and multi-faceted. From artisan local producers to national distributors and equipment manufacturers, you'll flex your style to suit a variety of relationships and to deliver spirit of place in unique locations. You will work with the teams to ensure the supply chain meets not just the need of operating a busy holidays business but also delivers the quality via service level agreement partnership working Who we're looking for Understanding of supplier relationship principles and experience in managing supply chain service level agreements and key performance indicators Knowledge of procurement practices and models Demonstrable experience of developing successful systems and processes (relating to supplier accreditation and supplier performance management) in a complex national organisation Experience of working within a hospitality or accommodation led service business Strong experience of influencing internal and external stakeholders at various levels and of building effective relationships Strong commercial acumen, demonstrable understanding and competency in budgeting, forecasting, portfolio management and margin management Ability to interrogate and interpret diverse information and data sources and reach appropriate conclusions and to present this to business users Ability to build mutually beneficial high level internal and external partnerships Ability to handle multiple priorities Ability to work as part of a team but also under their own initiative Membership of Chartered Institute of Purchasing & Supply (CIPS) or working towards membership Location is flexible and a driving license required as extensive travel of the UK will be necessary

A market leading organisation in Bletchley are looking for a Supply Chain Manager to join their team. The Supply Chain Manager will be supporting the business in the successful design, planning, control and monitoring of all supply chain activities globally. Key responsibilities of the Supply Chain Manager job: - Manage the Sourcing, Purchasing, Planning and delivery of raw materials to meet the manufa...... click apply for full job details

The Tildenet Group Ltd is an ambitious and fast growing company based in Bristol with an expanding range of products across horticulture, sport and industry As a result of continued growth, we are looking to strengthen our Operations / Purchasing team further by the appointment of an experienced Purchasing Assistant. We are looking for someone who is experienced in administration, preferably within purchasing / logistics / operations. Responsibilities will include: Stock: Providing administrative support to Operations Director, Stock/Purchasing Manager, Stock Controller and Merchandinging Manager Raising, monitoring and updating purchase orders as required and maintaining due dates Clearly stating packaging and labelling requirements for all products on purchase orders Dealing with internal and external stakeholders daily regarding requirements Maintenance of system data relative to role Regularly liaising with suppliers worldwide to resolve queries and chase orders Working with suppliers to resolve quality or invoicing issues as they arise Logistics: Assisting in raising Letters of Credit and monitoring of export and import documentation Negotiating and booking transport for imports and exports Liaising with the warehouse regarding deliveries / collections The Candidate: Good level of understanding of Microsoft Excel including experience in using formulae is essential Strong attention to detail and accuracy Positive / can-do attitude Conscientious, helpful and friendly disposition Proactive and assertive approach to handling tasks Team player Excellent verbal and written communication Highly numerate Good understanding of supply chains would be an advantage Experience working in a purchasing / logistics role would be an advantage The successful candidate will be an experienced administrator and must be highly numerate, with excellent IT skills, along with excellent communication skills and the ability to develop strong relationships with suppliers and customers alike. The ideal candidate will have previously worked in a supply chain / administration type role within the FMCG sector but this may be an opportunity for an ambitious self starter to develop a career in this field.

Salary : £highly competitive + valuable benefits About the role: This is an exciting opportunity for an dynamic individual to join an enthusiastic team supporting the department in our Fluid and Lubricant Condition Monitoring Laboratories in Hexthorpe with the UK's number one testing, inspection and compliance company. Client focused and quality driven, we are a leading provider of Fluid and Lubricant Condition Monitoring in the Rail and Power Sector. Now we need a Stores Manager to perform many varied task including but not exclusively: Your challenge will include: Preparation, issue, delivery and collection of all sample kits Control of Purchasing of all site and laboratory items Site facility and EH&S Coordinator Manage Suppliers About you: We're looking for a professional, dynamic and motivated individual with ability to work alone and as part of a team. Communicative, organised, flexible and committed and you must have a can-do attitude. You must also: Be an excellent Communicator Be organised with a keen eye for detail Have working knowledge of all Microsoft products Have knowledge of how a laboratory environment is managed In return, we offer a competitive salary, and all the benefits of working for a dynamic and growing organisation including generous holidays, company pension and discounts on high street shopping. With over 100 years of history, SOCOTEC is the UK's leading provider of testing, inspection and compliance services, operating across three sectors and offering an unrivalled range of technical expertise and accredited services, including consultancy. Proud of our innovative nature, customer focus and drive to continually improve, we put people at the heart of what we do, employing more than 1500 people throughout a nationwide network of UKAS accredited laboratories and offices, serving over 7000 customers. Think you've got what it takes to add value to our success? SOCOTEC is an equal opportunities employer.

Callaway was founded on the bold principle of creating pleasingly different and demonstrably superior golf products. That approach, coupled with a commitment to doing work we are proud of, has catapulted the company to a global leader in golf equipment and services. Creating innovative, high-performance golf equipment is a perpetual challenge. It demands a relentless commitment to be the best. Apply now to be a part of Callaway Golf and the evolving culture of the sport. We are looking for a talented individual to lead facilities management at our two Callaway sites (Swindon Distribution Centre 90% and Chessington Head Office 10%) ensuring optimum efficiency and excellent standards. The remit covers all aspects of facilities including building and site maintenance, services and equipment (HVAC and other heating, compressed air, extraction, mechanical, electrics, fire systems, utilities, conveyor belt, balers, roller shutters, dock levellers, shrink wrap, MHE, LOLER, racking etc) and other site services (security, safety, catering, cleaning, waste disposal and recycling). Responsibilities include General Facilities, Budget Management, Health & Safety, Security and Purchasing. You will need a demonstrable track record of at least 3 years Management level experience of planned and reactive facilities management within distribution and/or manufacturing environments. An appropriate H&S and FM qualification and/or experience required. Excellent leadership, motivational, communication, interpersonal, relationship-building, procurement and negotiation skills. Strong customer service and team work ethos. Strong contractor management, commercial and compliance/site monitoring experience. A sound understanding of Health, Safety and Environmental legislation & regulations. And be a positive, hands on member of the management team. We have a comprehensive benefits package including: Pension (salary sacrifice SIPP scheme - up to 6% match of employee contributions) Private Medical Insurance (eligible after 6 months service currently with AXA PPP) Healthcare Cash Plan for (eligible after 6 months service currently with Medicash) Life Insurance (automatic cover 3 x base salary - eligible after 6 months service) Holiday entitlement 25 days per annum (increasing 1 day per year to 27 with service) Birthday Holiday 8 paid Bank Holidays Long Service no charge clubs Staff Discount Interest free Season Ticket Loan Interest Free Leisure Loan to up to £600 (eligible after 6 months service) Employee Support Helpline - EAP Eye care Vouchers Ride to Work scheme Free on-site parking Free tea, coffee, hot chocolate etc.

The ALD Automotive Customer Service function provides market leading Customer Care and Telesales & Retention capability to ALD customers, whether Fleet Managers, Drivers or Dealers & Broker partners. Providing a service second to none for both the ALD brand and for our White Label and Banking Partners, the customer service function is crucial to protecting and growing the ALD brand within the UK market. Within our Customer Support Team, the Corporate Support team is crucial in providing both reactive and proactive service to the key contacts within our Corporate Customers organisation. The Corporate Support team members will understand their Customers business and will be responsive to own and resolve customer queries (supported by our Customer Support team), whilst also developing relationships to ensure the Customer receives maximum value from our product & service portfolio. As a result of further expansion within our corporate team we are specifically seeking to increase our headcount within Order Management Team seeking both permanent colleagues and one for fixed term to cover a period of maternity leave. Key Purpose To provide high quality administrative and process support, working collaboratively with our 1st Line Care, 2nd Line Specialist and Telesales & Retention teams to deliver a market leading customer experience. Through developing knowledge and expertise, either within one of a number of specialist teams, or in a more general support role, the Customer Support Advisor ensures that all allocated processes are completed accurately and to a high quality, whilst ensuring that all commercial and productivity targets are met. Working as part of the overall Corporate Support team, the Customer Support Advisor will provide flexibility to ensure that we adapt to the needs of our Customers and manage the changing demands of our business across key trading periods. Responsibilities To provide expertise in delivering key administrative or process tasks accurately and to a high quality standard to support delivery of market leading customer experience. To develop knowledge and expertise in relation to products, process and systems to enable maximum effectiveness in role To work closely with colleagues across 1st Line Service and Field Sales teams to develop a strong understanding of the specific needs of the Customer to ensure we deliver to their requirements To take ownership of customer issues arising, working collaboratively with colleagues across various teams to ensure swift resolution for the Customer To be proactive in communicating and collaborating with colleagues across ALD to ensure administrative and process tasks are completed accurately and to agreed SLAs To be proactive in spotting opportunities and driving improvements to simplify our processes, making things easier for our people and our customers Ensure that all actions undertaken meets our TCF (Treating Customers Fairly) obligations and where issues arise that these are flagged to the Customer Support Leadership team. Act responsibly at all times, including ensuring compliance training is completed to time, documentation is completed in a compliant fashion and procedure manuals kept up to date Key Criteria Previous experience within a Customer Service environment Demonstrable experience in following administrative process, within strict timeframes Previous Order Management or Purchasing experience would be advantageous however not essential Effective verbal and written communication Strong numeracy skills Effective problem solving Ability to evidence strong attention to detail Strong understanding of Microsoft Office Excel including Word & Excel