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Ozone is a digital advertising business with a difference. We are powered by the human connections created by audience first media businesses - those online places where people come to be informed, inspired, and entertained every day. Our audience platform combines these connections at scale, with brilliant creative and deep audience capabilities to deliver measurable business impact for brands. We also provide publishers with tools, expertise and a collective voice to maximise the value of the powerful audience connections they create. About this role We are seeking a highly analytical, curious and creative Insight Manager to join our award winning Marketing team. This pivotal role will be instrumental in driving our efforts to surface commercial insights from our rich audience data, transforming them into compelling narratives that drive advertiser engagement across the Ozone platform. The successful candidate will play a key part in shaping how Ozone communicates its unique value proposition to the global advertising industry. Key responsibilities Ownership, delivery and development of key Ozone insight activity, including: weekly "Connections" insights (Reading the Nation UK and States of Connection USA); bi monthly audience and moment spotlight insights (US market); seasonal and marquee moment deep dives (UK and USA); and support producing Ozone's annual "Planning Guide" for brands and advertisers (UK and USA). Ownership of commercial insights collateral, ensuring it remains up to date with the latest proprietary and third party data releases, exploring other insight led sales arguments to support Ozone's commercial narrative, and communicating changes to keep Ozone's global sales hub fully updated. Repackage proprietary insights, learnings, and wider market and consumer trends into broader marketing activity, including campaigns, promotions, activations, events, sponsorships and PR opportunities. Work closely with the commercial and sales strategy teams across markets to understand their needs and support them with proactive or inbound advertiser brief requests, offering broad audience, marquee moment and category insights. Support the Head of Research & Insight with advertiser client activity, including agency presentations, industry events and other ad hoc initiatives. Oversee the development of brand, category and advertising product case studies that showcase the power of Ozone's audience and platform. Required experience/ skills Proven experience in an insights focused role within the advertising, media, technology or research industries. Demonstrable experience in analysing complex datasets and translating them into actionable, commercially relevant insights. Familiarity with industry currencies and data sources, such as Ipsos iris, Comscore and PAMCo. A deep understanding of digital advertising ecosystems, including audience data, targeting and measurement. Strong storytelling abilities, with a proven track record of packaging and presenting data insights in a compelling and persuasive manner. Excellent communication and interpersonal skills, with the confidence to present to internal teams and external clients, and a natural ability to simplify complex concepts. A curious, analytical and commercially minded outlook, with a proactive approach to identifying new insight opportunities. Proficiency in data analysis tools and platforms. Experience in formulating insights for multiple international markets and commissioning proprietary research is highly desirable. You will be Highly collaborative and a team player. Self motivated and able to work independently. Detail oriented with a commitment to accuracy. Creative and innovative in approach. Passion for data and its ability to drive commercial success. Adaptable and comfortable in a fast paced, evolving environment. About the process We aim to foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We are an equal opportunities employer, hiring solely on merit and business need. We encourage applications regardless of sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood and disability. If you require reasonable adjustments in the recruitment process, please make us aware. What we offer 30 days annual leave plus your birthday day off Competitive AVIVA pension scheme, with employer contributions up to 4% Medical cash plan - contributions towards a range of health benefits including physiotherapy, prescriptions and health screenings. Private Medical Insurance with Vitality - includes unlimited virtual GP consultations and Mental Health support, in addition to cover for illness and a number of other incentives and benefits. This also includes generous cash allowances towards optical, dental and audio needs. Income protection - to support you financially following serious illness or injury. This pays up to 70% of your salary for up to 5 years Group life assurance - tax free lump sum of 4x salary paid to your chosen beneficiaries Employee Assistance Programme - range of mental wellbeing support including life coaching and crisis support Rewards and discounts via interactive apps to make savings at your favourite brands, including gym discounts and savings on holiday and travel Cycle to work scheme with Evans Cycles Salary sacrifice childcare with Yellownest Hybrid working - mix of office and home working Our values We can build a better future for our industry. We are building a future for digital advertising in which audiences, publishers and brands can thrive. Where high quality, editorially governed content has a successful and sustainable future. Everyone can make a difference. It takes a lot of different people, ideas, and hard work to turn big ambitions into reality. Everyone's input is needed, and everyone's contribution is valued. Together is the best way. Born from collaboration, we believe team working is the best way, and our natural instinct is to help. Success is a team effort, so that's how we work internally, and with all our partners too. Be open, authentic, and human. Positive progress comes from being transparent, telling it how it is, and keeping things simple. That's the environment we like to create, and we warmly welcome people into it.

Mous is seeking a Senior Manager - Editor to lead and grow our editing team while staying hands-on with high-priority content. This player-manager role balances personal craft with coaching and orchestration of a fast-moving pipeline across channels, including paid social, organic, YouTube, ecommerce, and Amazon. You will oversee a remote team, partner with strategy and production, and shape how the function scales as volume increases, maintaining high creative standards and timely delivery.

About Mous We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised, and empower them to be their best. That's why we're building the go-to brand for products that genuinely deliver. For over 10 years, we've pushed product performance to its limits, designing from first principles, validating through real-world testing, and investing millions in R&D. In parallel, we've built world class in house marketing capabilities, creating highly engaging, performance led content that proves what our products can do and resonates with a passionate, fast growing community around the brand. From throwing phones off dams to launching category defining products, our ambition is simple: raise the standard of the industry and build one of the most effective consumer brands in the world. About the Role As our new Senior Manager - Editor, you'll lead our editing team while staying hands on with the edit yourself. This is a genuine player manager role, not a promotion out of the craft you're good at. You'll personally cut our highest priority content, own the editing pipeline end to end, and manage a remote team of editors from day one, balancing your own output with theirs. You'll work most closely with the Content Strategy Lead, and you'll partner regularly with content production, graphic design and creative strategy. Every channel we publish video on: paid social, organic, YouTube, ecommerce, and Amazon, depends on what comes out of your team. This is high visibility work across major launches and partnerships at a fast growing, premium global brand, with direct influence over our creative standards, how the editing team is structured, and how the function scales as content volume grows. The natural path from here is leading the editing function outright as the team and output continue to grow. About You You're an editor first, someone who genuinely loves building a story in the edit and has the craft to prove it, but you've outgrown just being the best person on the timeline. You want to raise everyone else's work too, and you get real satisfaction from watching an editor you've coached level up. You would think commercially as much as creatively that a great cut isn't just satisfying to watch, it's a hook that retains and a number that moves. The opportunity to run a busy, multi project pipeline without letting things slip excites you and you are able to stay calm and decisive when a launch deadline is approaching rather than letting the pressure show in your decision making. Key Responsibilities Team Leadership - Line manage the editing team: allocate workload, quality control output, and run development plans and reviews for each editor. Hands On Editing - Personally edit our highest priority content, keeping your own craft at the standard you expect from the team. Pipeline Ownership - Own the editing pipeline end to end, keeping a high volume, multi project workload moving through peak launch periods without slippage. Performance & Iteration - Review performance data on published content and feed it back into how the team edits - hooks, retention, and what to change next time. Cross Functional Collaboration - Work closely with content production, graphic design, and creative strategy teams How will success be measured? The editing team consistently ships high quality, high performing content across every channel, on schedule through peak periods Your own edits maintain the standard the team is held to Editors on your team show measurable development against their review plans You would use performance data to actively shape how the team edits and not just report on it Skills requirements Hard skills: Exceptional editing craft - a proven ability to build compelling stories through the edit (Premiere Pro/DaVinci or equivalent) 3+ years' editing experience across both short form and long form content Experience managing or mentoring other editors A track record editing performance content, with a real understanding of hooks, retention, and iteration Soft skills: Highly organised - able to run a multi project pipeline without slippage Genuinely cares about performance and commercial outcomes, not just craft A clear communicator and coach who can raise the standard of others' work Calm and decisive under deadline pressure Nice to have: Commercial acumen - understands how content ladders up to revenue D2C/consumer brand experience Motion graphics or sound design ability About Our Offer We operate a hybrid working model, typically spending at least three days a week in our Hoxton office to maintain our collaborative and high energy culture. Benefits include: Significant opportunity for growth, ownership, and career progression Competitive salary reflective of experience and impact 30% Friends & Family discount on all Mous products 25 days' holiday + 8 bank holidays 1 month paid leave after 5 years' service Cycle to Work Scheme Charlie HR perks and discounts Regular socials, events, and on site activities (including an on site gym) About our Values Get Results - We take accountability, prioritise impact, and push standards higher. Work Together - We collaborate openly, challenge constructively, and learn from each other. Enjoy the Ride - We stay agile, embrace change, and enjoy building something special together. About Our Commitment Mous is an equal opportunity employer. We celebrate individuality and are committed to building a diverse team with a wide range of experiences, perspectives, and backgrounds.

Wolf & Badger is on a mission to make retail fair. Supporting our community of independent designers from around the globe, we connect customers with ethically sourced fashion, design, home and beauty through our online marketplace and flagship stores in London, New York City and Los Angeles. We are a scale-up business based in the UK and US and a Certified B Corporation, with social and environmental purpose at the core of everything we do. We are looking for a bold and technically fluent Senior Product Manager to lead product across the platform that powers our marketplace. Reporting directly to the CEO and working day to day with our VP Technology and a team of c.10 engineers, you will be the senior product voice in the business, with an unusually broad remit: agentic commerce, distribution channels, retail media, product data, integrations and the platform capabilities behind our customer and brand experiences. This is an AI-first role. We are one of the first marketplaces live on agent-initiated checkout, and we are opening structured, authenticated access to our platform: AI agents discovering and transacting with our catalogue, brands plugging their own systems and agents into stock, orders and fulfilment, and partners such as 3PLs connecting directly. We expect our next Product Manager to work the same way: reaching for a working prototype before a written spec, automating their own workflows, and using AI to multiply what one person can scope, test and ship. At Wolf & Badger we champion a low-ego environment where cross-functional debate is encouraged, and we strive to be mission-orientated and fair at all times. This is a genuinely autonomous role. You will be our sole product manager on this remit, without a dedicated designer or researcher behind you: you will orchestrate design through AI tooling and external partners, run your own AI-assisted discovery, and pull your own data. If that sounds daunting, this isn't the role for you; if it sounds like freedom, we should talk. This is a full-time role which benefits from flexible hybrid working practices, combining onsite working from our vibrant Central London office (3+ days per week) and working from home. We also offer a generous annual work from abroad allowance. Key Responsibilities & Accountabilities Own the product strategy for platform, brands and distribution, spanning agentic commerce, retail media, partner channel integrations, payments, fulfilment and international commerce, plus the inventory, stock and product data that underpin them Deliver the commercial value behind that strategy: own the revenue and growth goals for these channels and be judged on outcomes, not output Own prioritisation across competing commercial goals: pressure-test demand, say no where the evidence isn't there, and turn what makes the cut into clear, engineering-ready requirements the team can scope and sequence at pace Drive our agentic commerce agenda: extend our live agent-initiated checkout channels and build the commerce layer (APIs and MCP) that lets AI agents discover, query and transact against our catalogue Open the platform to brands and operational partners: integration surfaces (APIs and MCP) for stock, orders, catalogue and fulfilment, and connectors to 3PLs and other third-party systems, treating the platform itself as a product: developer experience, documentation, versioning and deprecation, sandboxes and partner support Own trust and safety for agentic commerce: authentication and permissioning for agents acting on behalf of customers and brands, guardrails and rate limits, abuse prevention, and clear accountability for agent-initiated transactions Own product data quality end to end, including structured product schemas and identifiers, AI-driven tagging and enrichment, and the feeds that power search, advertising and third-party channels Automate your own product operations, from request to scoped ticket to launch, and spread those AI workflows across the business Grow our retail media and brand monetisation products, from sponsored listings to self-serve campaign tools Run quarterly OKR planning and roadmap communication, keeping engineering, design, commercial and content teams aligned on priorities, trade-offs and progress, and iterate the squad's ways of working with our VP Technology, balancing velocity with product quality Lead product discovery, combining AI-assisted research synthesis with data analysis and direct conversations with customers and brands Orchestrate design delivery through AI design tooling and external design partners, maintaining quality and consistency with our design system Support the ecommerce and content teams who own the on-site shopping experience, connecting their conversion, merchandising and search work to the platform roadmap Required Significant senior-level experience as a Product Manager on technical or platform products such as APIs, integrations, data products, payments or commerce infrastructure An AI-native working style: you use AI tools as first-line instruments in your daily work, you reach for a working prototype before a written spec, and you can describe specifically which parts of your workflow AI has replaced Comfort reading and debating technical designs and trade-offs directly with senior engineers Experience in ecommerce or marketplaces, with a strong grasp of marketplace dynamics and unit economics Proven ability to operate autonomously across a broad remit, turning ambiguity and business OKRs into clear, prioritised roadmaps, with a track record of hitting the commercial goals behind them Excellent communication at all levels, able to motivate engineers, debate productively with stakeholders and represent product to the exec team Energy, humour and self-awareness, thriving in a feedback-driven, growth-oriented culture Highly desired Hands-on experience building with LLMs, such as prompt engineering, MCP or commerce protocols, agent integrations, or designing eval suites for AI features Experience with retail media, marketplace advertising or feed-based distribution channels Experience with supply-side marketplace integrations: inventory and order APIs, ecommerce platform connectors, or 3PL and fulfilment systems Familiarity with agentic coding and AI product tools (Claude Code or similar) and workflow automation platforms (n8n or similar) Exposure to Python/Django and React codebases Experience working directly with founders or exec teams in a scale-up environment This is more than just a product management role: it is the chance to define how an independent-brand marketplace is built, distributed and experienced in the agentic era. If you're an ambitious, technically minded product leader ready to make an impact, we'd love to hear from you! Annual salary of £80k-£90k subject to skills and experience Career development opportunities in a scale-up international business Hybrid working policy (3+ days per week in our Central London office) Generous paid annual leave allowance in addition to bank holidays Cycle to work scheme Paid 'pet-ernity' and heartbreak leave Quarterly Wellness Wallet - to spend on products and services which are meaningful to you Subscription to Yulife health and wellbeing app Optional Health Insurance Annual work from abroad allowance Staff discount across Wolf & Badger online and in store Meaningful work in our mission-driven business Wolf & Badger is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. We encourage applications from people from all walks of life.

Omegarender is a group of enthusiasts who love everything about CGI technologies and Archviz. At first, our clients typically think that we are a photography studio and are surprised to learn that all of our work is created on a computer. Yes, Omegarender is the go-to studio for making photorealistic renderings that will give you an easy win in any architectural competition. Our studio demands incredible curiosity, tough self-criticism, and a hard work spirit. We don't get paid for the fact that we do modeling and rendering of an object without deviating from the task; we get paid because Omegarender knows how to make the coolest eye-catching images. At least, that's what our managers hear from Binghatti's real estate agents, Avroko's designers, and Zaha Hadid's and Gensler's architects. Having traveled the path for several years, the original company of 3 people has evolved into 150+ employees and has gained a foothold in the American architecture and design market. Many of our regular clients are among the world's top architectural firms: Gensler, Zaha Hadid Architects, HKS, Perkins Eastman, Perkins & Will, HOK, and OBM International. Our Main Priorities Comfort and convenience for the client Achieving the highest levels of photorealism Bringing even the tiniest details to perfection Creation of scenes with an ideal and spectacular atmosphere Join our Team! We're hiring: proactive and fast-paced Recruiter who can work with both technical and non-technical roles, values structure and automation, and is not afraid to implement new tools. This role is for someone who can maintain momentum, think systemically, and efficiently switch between tasks without compromising quality. Qualifications 2-3+ years of experience in recruiting Has experience closing both tech and non-tech positions Ability to work with ATS systems and maintaining a database of candidates English level: Upper-Intermediate or higher Learns quickly and is interested in new approaches in recruiting Able to set priorities and efficiently switch between tasks Works in a structured and systematic way Prefers automation over manual routine Communicates effectively with various stakeholders Nice to have Experience in a recruitment agency or outsourcing company Experience in the creative industry Key Responsibilities Full recruitment cycle: from briefing with the hiring manager to offer stage Closing both technical and non-technical roles Active sourcing and building candidate pipelines Working with recruitment process automation Using AI tools to increase speed and quality of hiring Prioritizing tasks according to business needs Managing multiple vacancies simultaneously with varying levels of complexity Recruitment analytics and working with hiring metrics We Offer A creative and open-minded team 24 working days of paid vacation per year, paid sick leave Super flexible work schedule; the company does not monitor the time spent in the office for all important results Career EACH MEMBER OF OUR TEAM LIVES, EATS AND BREATHES THE CREATION PROCESS. IF YOU HAVE STRONG TECHNICAL KNOWLEDGE AND THE RIGHT ATTITUDE, WE'RE WAITING FOR YOUR CV/PORTFOLIO. PLEASE, FILL IN THE FORM OR SEND THEM TO .

Daintta are a rapidly growing, values-driven team of specialists who work with public sector, including UK Health and Care (NHS) and government clients across Cyber, Telecommunications and Data. We are seeking a talented and motivated Consulting Manager to join our team to lead on developing our Health and Care Account, with experience in delivering cyber security, data, AI services and contribute to our mission of protecting the UK through data-driven insights and solutions. As a Health and Care Consulting Manager, we are looking for an individual who intuitively understands our health and care clients' needs, considers both immediate and strategic goals, and can apply their experience creatively to meet new and complex challenges. A background in health and care is essential as is transferable sector experience is. In addition, a large proportion of our health and care projects are cyber security therefore a background in cyber is essential. Key Responsibilities Client relationship: developing strong client relationships through delivery and sales activity Client Delivery: Accurately delivering high quality work to agreed timelines, taking the initiative, utilising the strength of the wider team appropriately to support you, and knowing how to jump straight in. Leadersh: taking a leading role in developing health and care clients and oversight of the portfolio of healthcare delivery Sales: taking responsibility for supporting in growing client accounts and winning new health and care opportunities Stakeholder Management: Understanding our clients' (in particular healthcare clients), needs challenges, and opportunities, and building strong relationships with key stakeholders as a trusted partner and 'critical friend'. Communication: Utilising strong written and verbal communication skills to support presentations, reports, and broader communications to a diverse set of audiences including C-Suite stakeholders. Continuous Improvement: contribute to driving continuous improvements in all activities for the health and care account Cyber Strategy and Operating Model: Supporting the development and roll out of cyber security strategies, capabilities, and operating models to meet our clients' goals. Risk Management: Undertaking risk and maturity assessments, providing strategic guidance on how to improve cybersecurity posture using a risk-based approach with articulation of mitigations/ controls and their respective impact on reducing risk. Control Implementation: Implement security controls utilising knowledge of how security controls interact with IT service delivery. Growth: Helping to support & grow Daintta by actively contributing towards the company strategy and helping to shape our future. Our Values: Representing us and our core values: transparency, fairness and daring. Skills/Knowledge You have relevant health and care industry experience undertaking strategic, cyber security projects. You have strong consulting experience You have sales experience (desirable) Experience in health and care or able to demonstrate transferable sector knowledge You may have a degree or qualification in cybersecurity, IT or a related area, or otherwise demonstrable experience in a related field. You have working knowledge and/or experience of best practice industry frameworks and standards, such as NIST, CAF and ISO27001. You demonstrate continued personal development through relevant certifications, academic qualifications, hobbies, and/or wider interests. You have strong interpersonal skills. You have UK security clearance at SC or aboveor are eligible and willing to go throughclearance. Location? Hybrid, with 2-3 days working from Daintta office (London or Cheltenham) or on client site as required. Benefits We believe in supporting our people both professionally and personally. Here's what you can expect when you join us: Time Off 25 days annual leave, plus bank holidays Up to 5 days annual training leave with a dedicated training budget Up to 3 days annual volunteering leave - give back to the community Competitive maternity, paternity, shared parental leave & compassionate leave Health & Wellness Comprehensive Private Health Insurance Employee Assistance Programme - 24/7 support services £2,000 Flex Cash Allowance, paid pro-rata over the year Financial Benefits 5% pension contribution Discretionary company awards and bonuses, based on performance and company targets Professional Development Up to £1,000 annual training budget (access to additional training and development budget via business case) Up to 5 days annual training leave 1 professional membership paid annually Up to £200 of additional IT budget for new joiners Perks Free breakfast every Tuesday in the London office Fortnightly drinks - in London Regular social events, quizzes, and guest workshops Huckletree perks - including gym and restaurant discounts Employee referral programme Monthly breakfast club in our Cheltenham office Security Information Due to clients' requirements, all applications are strictly subject to security clearance requirements relevant to the role.

About the role As the Treasury & Accounts Payable Manager you will be leading HCI's treasury and purchase ledgeroperations across 146 care homes, managing two Treasury Assistants and three AP Clerks.The postholder ensures the Group's cash position is actively managed, bankingrelationships are maintained, and supplier payments are processed accurately within arobust SOX Section 404 control framework, including payment fraud prevention. Treasury & Cash Management Maintain daily visibility of the Group's cash position across all bank accounts and legalentities Prepare daily, weekly and medium-term cash flow forecasts for the Chief Treasury & Finance Officer and Financial Controller Manage intercompany cash transfers and ensure funds are available at the right entity at the right time Monitor banking covenant compliance; support relationship management with bankingpartners Ensure all bank accounts are reconciled to the accounting system regularly and within SOXcontrol requirements Manage bank mandates, online banking access controls and user segregation per SOXrequirements SOX Controls - Treasury & AP Own and operate all treasury and AP controls within the Section 404 framework: bankreconciliation controls, payment authorisation segregation, supplier bank detail verificationand system access controls Maintain controls documentation and evidence for all treasury and AP key controls Support the Financial Controller in controls testing and remediation Ensure the team understands and consistently applies SOX control requirements Accounts Payable - Care Sector Categories Oversee the day-to-day AP function: supplier invoices processed, approved and paidaccurately on time Ensure correct nominal coding, cost centre and care home reference allocation across allinvoices - critical for cost-per-bed and cost-per-home management reporting accuracy Manage supplier statement reconciliations covering principal care home AP categories:food and catering, clinical and personal care consumables, laundry and linen services, facilities management and maintenance, utilities, cleaning products, PPE, medical equipment servicing, care management software, and staffing agency fees Manage the payment run process including authorisation, execution and reconciliation Payment Fraud Prevention & Team Leadership Enforce strict segregation of duties - no single individual may create, approve and releasea payment Maintain and enforce the supplier bank detail verification process without exception Train and maintain the team's vigilance regarding authorised push payment (APP) fraudand business email compromise About The Company Joining us means becoming part of a forward-looking organisation with a strong, long-term commitment to operational excellence and financial control. Supported by substantial, planned investment, we are continuing to strengthen the systems, processes, and infrastructure that support high-quality, sustainable care across a large and complex multi-site operation. This role is based at the Central Support Office in Darlington and requires regular office attendance, with occasional travel to homes and regional offices. Enhanced DBS disclosure required. DVLA licence check required in line with insurance policies. This is a SOX-relevant role and is subject to internal controls and reporting requirements. The role supports cash processing across a 146-home estate in England, Scotland, and Wales. There are no direct line management responsibilities. About You We are looking for a highly organised and detail-focused finance professional who is confident working with complex reconciliations and large volumes of transactional data. You will be comfortable working in a busy operational environment where accuracy and attention to detail are critical. Strong communication skills and a proactive approach to resolving discrepancies are equally important, as the role involves regular liaison with colleagues across the finance function.

At Citi, you won't be running a typical IT implementation. You'll be at the center of redefining how one of the world's largest financial institutions actually operates - from the inside out. Services Operations touches millions of client interactions, thousands of associates, and some of the most complex workflows. You'll have the mandate, the access, and the executive backing to deploy AI where it matters most: at the point where our people serve our clients. The problems are real, the scale is unmatched, and the impact is immediate and measurable. Citi is looking for a Director, Operations Agentic Workflow & Implementation to lead the design and scaled delivery of agentic AI solutions that fundamentally transform how operational processes are executed across the firm partnering with product, operations, technology and second line partners. Sitting at a senior level within Citi's Operations function, this role carries full accountability for embedding AI-driven automation into production environments - bridging strategy, governance, and hands on implementation to deliver measurable business outcomes. This is not a role for someone who theorises about AI transformation - it is for a seasoned operational technologist who has lived the realities of high volume, compliance sensitive service environments and knows how to deploy intelligent automation at scale. If you have a track record of driving large scale process transformation through emerging technology, this is an opportunity to shape the future of how Citi operates at scale. Responsibilities Lead the end-to-end design and implementation of agentic AI workflows, delivering automation solutions that optimise operational processes at scale across the firm. Define and drive the strategic direction for AI-enabled operations, establishing implementation standards, governance frameworks, and performance metrics that ensure resilience and appropriate human oversight. Partner with Operations, Technology, Product, and Risk teams to redesign existing processes, embed AI agents effectively, and maximise both productivity and service quality. Implement a measurement framework that tracks and continuously improves business outcomes - including cost efficiency, cycle time reduction, accuracy, operational risk reduction, and employee experience. Manage the transition of AI solutions from pilot through to scaled production, ensuring seamless integration into live operational environments with robust controls in place. Lead and develop multiple senior operations managers across large or distributed teams, setting clear performance expectations and making decisions on hiring, development, and team structure. Negotiate and influence at senior leadership level across functions, ensuring alignment of AI implementation priorities with broader business strategy and risk appetite. Required Qualifications & Skills Extensive years of experience in operations or a related function, including at least 8 to 10 years leading large, matrixed teams through other managers. Demonstrated ability to lead medium- to long-term strategic planning across complex, cross-functional environments, with full accountability for budgets, results, and policy decisions. Deep knowledge of operational process design and implementation, with a clear understanding of how AI and workflow automation can be applied to improve end-to-end service delivery. Commercial acumen and analytical capability, including a working understanding of risk and reward dynamics and how they contribute to sustainable operational performance. Ability to assess risk in operational and business decisions, with a consistent approach to compliance, controls, and ethical conduct that protects the firm's reputation and client assets. Excellent communication and negotiation skills, with a track record of influencing senior stakeholders across multiple functions and engaging effectively with external parties. Profile We are looking for candidates who fit one or more of the following profiles: Operations or Operations Technology Leaders: Professionals who have led technology-enabled transformation within operations functions at large regulated institutions. They understand the realities of high-volume, compliance-sensitive service environments - SLAs, case management, escalation paths, and the human impact of getting automation wrong. AI/Automation Program Leaders: Senior leaders who have implemented AI and intelligent automation specifically within operations contexts - solving real workflow problems rather than building proofs of concept that never reach production. Transformation Leaders: Individuals who have deployed and scaled AI and agentic solutions, implemented intelligent routing, and delivered agent assist tools that operations teams actually use and trust. Key Attributes Operational Empathy: Has walked in the shoes of an operations team. Understands the day-to-day realities of SLAs, case management, escalation paths, and the human impact of getting automation wrong. Pragmatic Technologist: Possesses strong working knowledge of AI - including LLMs and agentic frameworks - but filters every technical decision through the lens of operational feasibility, auditability, and risk. Can credibly partner with both product/engineering teams and operations leaders. Builds for Operators: Obsessed with implementing tools that are intuitive, reliable, and trusted by the people who depend on them daily. Change Agent with Discipline: Comfortable navigating the ambiguity of emerging AI capabilities, while remaining grounded in the governance and control requirements of a regulated financial institution. Brings structure to transformation without stifling momentum. Proven Delivery at Scale: Has a track record of deploying AI or automation solutions that produced measurable operational outcomes - reduced average handle time, improved first-contact resolution, or lower cost-per-transaction - rolled out across large operations teams (hundreds to thousands of users) with evidence of adoption, change management, and sustained impact. Cross-Functional Operator in Regulated Environments: Experienced in delivering technology initiatives in close partnership with Operations, Risk, Compliance, and Technology - navigating governance frameworks without losing delivery momentum. Process-First Mindset: Demonstrates a consistent habit of understanding and re-engineering the underlying process before layering in automation - not simply digitising broken workflows. Beneficial Skills & Qualifications Prior experience in a specific line of business within financial services operations, providing relevant context for the scope and complexity of this role. Familiarity with agentic AI technologies, orchestration platforms, or large-scale process automation programmes within an enterprise environment. Experience working in close collaboration with Technology and Product functions to co-design and deliver AI or automation solutions into operational workflows. What We Offer This role offers the opportunity to lead one of the most strategically significant programmes within Citi's Operations function - with real ownership, genuine influence, and the scale of a global financial institution behind you. You will work alongside senior leaders across the firm, with the resources and mandate to deliver transformation that matters. Senior-level ownership of a high-visibility programme, with the authority to shape strategy, set direction, and make decisions that have lasting impact on the firm. Access to Citi's global network and cross-functional leadership community, enabling collaboration at the intersection of operations, technology, and AI innovation. Competitive compensation and financial wellbeing benefits commensurate with a Director-level position at a leading global financial institution. Ongoing learning and professional development opportunities to stay at the forefront of AI-enabled operations and enterprise transformation. Wellbeing support and work-life balance resources designed to help you perform at your best across all dimensions of your career and personal life. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Job Family Group: Business Strategy, Management & Administration Job Family: Business Process Re-Engineering . click apply for full job details

ABOUT the company Road accidents kill and injure people, damage vehicles, and cost businesses fortunes. But traditional insurance does nothing to prevent them - it just pays out claims when they happen. At the company, we're changing that. Using telematics, AI, and real-time data, we proactively help our fleet customers prevent crashes. We obsessively focus on keeping drivers safe, and we put our money where our mouth is - paying out millions of pounds per year to fleets that get safer over time. We were acquired by Admiral in May 2026. Now we combine the backing of the UK's leading motor insurer with startup energy and speed. We're growing fast with bigger plans than ever, and we're hugely optimistic that our approach will save many more lives in the decade ahead. We're on a mission to make the world quantifiably safer. Join us! THE ROLE Our brokers play a crucial role in making this a reality. We're an AI-first business, so whatever the role, we want people who reach for AI by default, stay curious about what it can do, and use it to work faster and think bigger. You'll use AI day to day, from researching brokers to preparing for meetings, so more of your time goes on the conversations that win business. We're looking for an ambitious and passionate Broker Development Manager to accelerate our distribution through brokers. In this role, you'll maximise existing broker relationships and build strong, strategic, growth partnerships as part of our fast-paced distribution team right at the heart of the company's mission. WHAT WE THINK IS MOST EXCITING ABOUT THE ROLE: Be a part of building something truly game changing in the fleet market. You'll manage a panel of key strategic brokers with significant growth opportunities. You'll engage them on the market-leading benefits of the company's connected fleet proposition, and how together, we can reduce risk, improve costs and save lives. You'll also have real freedom in how you use AI to work, whether that's getting under the skin of a broker's book before a meeting or spotting growth opportunities across your panel. A LITTLE MORE ON WHAT YOU'LL BE DOING: Act as a primary face of the company for a panel of key broker partners, driving mutual growth and long-term success. Deliver high volumes of broker submissions, directly supporting the company's ambitious growth targets. Build, grow and develop our broker panel, onboarding new partners at pace and maximising their commercial potential. Proactively engage brokers, finding new and creative ways to promote the company's appetite and proposition as we expand into new sectors. Develop and execute clear, data-driven account growth strategies to drive sustained performance. Achieve strong conversion and retention by supporting day-to-day trading activity and helping brokers (and the company) win and retain business. Work closely with internal teams, collaborating with brilliant Flockers across the business to deliver shared growth objectives. Maintain strong broker advocacy by being visible, responsive and passionate about the company's product, proposition and mission. Use AI in your day-to-day work, from broker research and meeting prep to analysing your pipeline, so your time goes on relationships rather than admin. WHAT YOU'LL BRING TO the company: ESSENTIAL A minimum of 5 years of experience in managing broker relationships within the insurance sector, possessing a reputable standing in the industry. Energy and innovation in abundance - the ability to work fast, spot opportunity and solve problems. A proven track record of exceeding revenue targets, driving business growth, and closely collaborating with cross-functional teams to achieve collective objectives. An existing network of broker contacts that will enable a rapid integration and immediate impact within the company's business development realm. Exceptional understanding of the commercial broker marketplace, competitor carriers, broker business models, and processes. Ability to deliver a consultative sales process, aligning the company's value proposition with brokers' current and future business needs. Comfortable using AI in your daily work, from research and meeting prep to account analysis, and curious about where else it could help you win business. PREFERABLE Experience building networks of brokers in a Commercial Motor Fleet setting. Have a broker distribution background with an active panel of brokers in the commercial insurance market. Can embrace new technologies and products, with experience of successfully distributing these to brokers. WHAT WE OFFER (in addition to a competitive salary) 25 days of holiday (+ Bank Holidays) Share Incentive Plan Workplace Pension Private Medical Insurance (including Dental Optical & Mental Health support options) Various Salary Sacrifice Schemes - Holiday Purchase, Tech, Gym, Cycle to Work, Electric Vehicle, Private Medical Insurance for families Enhanced Parental Leave and Pay £1000 toward relevant professional qualifications £500 per annum towards learning and development 3 days paid leave for L&D purposes At the company, we typically follow a hybrid working model involving a minimum of 3 days per week spent in the office, which is based in Central London, a few minutes walk from Moorgate and Liverpool Street. Please note if your role involves visit to client sites and broker offices, then this can be substituted for office days. ONE LAST THING Authenticity is important to us. We value the unique qualities and experiences you bring. So if you apply, just be your genuine self. It's who we want! Find more English Speaking Jobs in United Kingdom on Arbeitnow

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high stakes, data dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you've built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year - far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script based support. You will triage, investigate, and make high signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart. What You'll Do Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. Diagnose across a broad product surface. Ramp isn't one product - it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. Operate with an ownership mindset, managing escalations end to end. You take full accountability for every ticket you handle. When an issue crosses team boundaries - risk, engineering, product, partnerships - you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack based escalation workflows. Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user - you're a builder. We are all builders at Ramp. Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending agents down the wrong path, you don't just raise it - you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect - clearly and without filler. What You Need You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. You actively use AI tools - Claude, Notion AI, research and workflow tools - and can demonstrate how you've applied them to get real work done. This is a hard requirement. You're fast moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. You're comfortable on the phone. Many interactions start there. You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed of service metrics. Nice to Haves Experience building workflows or automations using AI tools, not just prompting. Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage). Background in payments infrastructure (ACH, wire transfers, card networks). Track record of working somewhere that shipped product fast and expected CX to keep up. Why be a CX Agent at Ramp Cross functional exposure from day one. You work directly with Product, Engineering, and GTM teams - not siloed into a support queue. AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. Culture that's different from a call center. Team events, in person offsites, and a genuine commitment to building a team people want to be part of. Read more about how Ramp thinks about AI and CX: How Ramp Became an AI-First Company - Geoff Charles, CPO Inside Glass: How Ramp Built a Proprietary AI Platform for CX - Seb Goddijn, AI Product Manager AI-Powered Customer Experience at Ramp - Ben Levick, Head of CX / Ramp AI What to know before you apply Schedule & Shift Bidding - Please Read Carefully: This role is part of Ramp's UK-based overnight coverage strategy. Team members will work a set 40 hour/week schedule designed to support customer needs outside US business hours. Schedules may include evenings, weekends, and rotating holiday coverage, depending on business needs. Hours Expected: CX Phone Agents work a set 40 hour/ week schedule assigned through a schedule bid process. Work shifts will span anywhere between 7:00 AM-11:00 PM GMT, and your shift will likely include a weekend day (either Sun-Thu or Tue-Sat). Agents also cover 2-3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. This is a fast changing environment: Ramp's product and customer needs evolve quickly. Success in this role requires comfort with ambiguity, strong judgment, and a willingness to learn new systems, workflows, and product surfaces continuously. You'll help build this function: This is not just a support role within an existing system. This team is being built as part of Ramp's broader international CX strategy, so strong operators will have the opportunity to shape processes, team culture, and how overnight coverage works as the function scales. This role is a launchpad for your career at one of the fastest growing companies in fintech. For candidates located in the UK, the pay range for this role is £39,000-£43,000 per year. Benefits available to all full time Ramp employees (Global) Flexible PTO Unlimited AI token usage Centralized home office equipment ordering Health and wellness stipend Budget for intra office travel Weekly coffee stipend United States 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents One Medical annual membership 401(k), including employer match on contributions made while employed by Ramp Fertility HRA (up to $10,000 per year) Parental leave: up to 16 weeks (80 days) at 100% pay Pet insuranceIn office perks: lunch, snacks, drinks, and more Relocation support to NYC or SF (as needed) Canada Group medical, dental, and vision coverage through Sun Life Life, AD&D, and disability coverage Fertility drug coverage (up to $4,000 lifetime) Group Retirement Plan with employer match (RRSP + DPSP)Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay Employee Assistance Program and virtual care through Lumino Health United Kingdom Private medical insurance through Freedom Elite Virtual GP and at home care via eMed x Livi Workplace pension through Penfold, with salary sacrifice option Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through email addresses and will never ask for payment or sensitive personal information during the hiring process click apply for full job details

The Global Brand Relations Director will own and grow Soho House's relationships with its most valuable global brand partners, driving significant commercial revenue across private hire, bedrooms, travel, memberships, brand-owned experiences and events. This role will serve as the senior global lead for the company's top-spending corporate accounts, creating a world-class client experience while identifying new opportunities to deepen engagement and unlock revenue growth. The successful candidate will combine strong commercial instincts, unbeatable sales acumen, global relationship management expertise, and a deep understanding of culture, hospitality, luxury, and the way large-scale global brands work internally. Main Duties Global Brand Partnership Leadership Act as the senior global relationship lead for Soho House's top 50 highest-spending corporate partners. Develop and execute strategic growth plans for each account to increase annual spend and partnership value. Build trusted relationships with senior decision-makers across marketing, partnerships, events, communications, talent, and executive leadership teams. Ensure Soho House remains the preferred hospitality, travel, events, and membership partner for key global brands. Identify opportunities to expand partnerships across multiple Soho House business lines and regions. Create bespoke partnership solutions that deliver mutual commercial and brand value. Revenue Growth & Commercial Performance Own revenue targets across the global corporate partnerships portfolio. Deliver a minimum 30% year-on-year growth in spend from top 50 brand partners. Proactively identify and convert new revenue opportunities across: Private hire and events Bedrooms and group bookings Lead negotiations on high-value commercial agreements and long-term corporate partnership contracts. Develop pipeline visibility and forecasting across all major accounts. Cross-Functional Leadership Partner closely with regional sales teams, private hire leaders, membership teams, operations leaders, and marketing partnerships teams. Ensure alignment between global commercial priorities and local execution. Create a consistent approach to managing strategic accounts across all regions. Act as the central point of coordination for major global brand opportunities to drive towards 'corporate partnerships' with brands. Drive collaboration between teams to maximise commercial outcomes and client satisfaction. Global Systems, Reporting & Performance Management Partner with Digital, Finance, Commercial, and Operations teams to create a global framework for tracking brand activity and spend. Develop dashboards and reporting tools to monitor performance across all Houses globally. Establish clear KPIs for account growth, retention, client engagement, and revenue generation. Provide regular (weekly) reporting and insights to executive leadership. Use data and client insights to inform growth strategies and resource allocation. Client Experience & Service Excellence Champion a best-in-class global client experience across every touchpoint. Work closely with House General Managers, events teams and operational teams to ensure exceptional delivery of events and experiences for brands. Ensure consistency of service standards across all locations. Act as an escalation point for key partner relationships. Continuously gather feedback and identify opportunities to improve the partner experience. Executive Stakeholder Management Build meaningful relationships between Soho House leadership and senior executives within partner organisations. Facilitate introductions, networking opportunities, and strategic engagements. Coordinate executive-level meetings, events, and relationship-building initiatives. Create opportunities that strengthen long-term strategic corporate partnerships and increase commercial value. Partner closely with the Global Revenue and Bedroom Director on key initiatives Strategic Development Identify emerging industries, sectors, and brands that align with Soho House's cultural positioning. Evaluate new partnership models and revenue streams. Stay ahead of trends in hospitality, luxury, culture, entertainment, experiential marketing, and brand engagement. Establish Soho House as one of the world's most sought-after hospitality and cultural partners for global brands. Must Haves Global Brand Relationships Extensive experience managing global strategic accounts and multinational corporate brand partnerships. Existing network of senior contacts across global brands, agencies, luxury, fashion, beauty, technology, entertainment, automotive, finance, and consumer sectors. Proven ability to build and maintain relationships with C suite and senior marketing decision-makers internationally. Proven history of generating significant commercial revenue and exceeding ambitious sales targets. Experience owning and growing a high value client portfolio. Strong negotiation and deal making capabilities. Experience managing large budgets, revenue forecasts, and commercial performance metrics. Demonstrated ability to build, scale, and grow a business function, vertical, or client portfolio. Comfortable operating in a fast moving, entrepreneurial environment. Ability to identify untapped opportunities and convert them into scalable revenue streams. Strategic thinker with a hands on approach to execution. Strong sense of ownership, accountability, and commercial ambition. Understand instinctively Soho House and its brand value and unique ability to partner on a global scale with some of the world's most premium brands. Deep appreciation of the Soho House brand DNA, member experience, and cultural positioning. Experience Required 10+ years in corporate brand relations, luxury hospitality, experiential marketing, media, entertainment, lifestyle, or adjacent industries. Experience working with premium, luxury, or membership based brands. International business development experience across North America, Europe, the Middle East, and Asia Pacific. Existing high level executive network within creative industries, entertainment, fashion, technology, media, and luxury sectors. Experience working directly with founders, executive leadership teams, and boards. Strong understanding of the intersection between hospitality, culture, community, and commerce. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Annual Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rates Private Health and Dental Care Weekly Pay Life Assurance Up to 50% Staff Discount on Cowshed & Soho Home In Office Dog Policy on Fridays Season Ticket Loan Christmas Office Closure In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.