About the Role The head of EMEA Refund Fraud will lead Doordash's EMEA strategy for preventing and managing refund abuse across our marketplace. You will be accountable for the performance of the Credit and Refund (C&R) Fraud domain: setting the long-term vision, determining where we focus our resources, and building the team, controls and capabilities required to reduce fraud sustainably while protecting the experience of genuine customers. This is a senior leadership role at the intersection of Integrity, Customer Care, Product, Engineering, Analytics and Finance. You will lead a team of experienced fraud and strategy professionals and work with senior leaders across the company to make complex decisions about fraud risk, customer experience, operational cost and product investment. You will need to be comfortable operating in ambiguity, identifying problems before they become material, and turning complex and sometimes incomplete signals into a clear strategy. Success will come not from personally solving every problem, but from creating the direction, operating mechanisms and team that enable the company to manage refund fraud effectively at scale. What You'll Be Doing Setting the C&R Fraud Strategy Set and own the 1-2 year vision and strategy for C&R Fraud, translating wider Integrity and business priorities into a focused roadmap. Proactively identify emerging risks, systemic vulnerabilities and opportunities rather than waiting for problems to be assigned. Determine the highest-value problems for the team to solve and make clear choices about where we should (and should not) invest. Define how we balance fraud loss, customer experience, operational cost and growth when designing controls. Build compelling business cases for significant product, policy and operational investments. Owning Performance and Risk Be accountable for C&R Fraud performance and establish a clear set of outcomes, targets and guardrails. Develop a comprehensive view of fraud exposure, including fraud cost, abuse rates, loss per order, false positives, customer impact and operational cost. Partner with Finance and senior leadership to quantify financial exposure and inform risk appetite decisions. Establish mechanisms to identify material changes in performance, understand their drivers and ensure effective action is taken. Ensure the organisation can detect and respond quickly to new abuse patterns and emerging threats. Build Scalable Fraud Prevention Capabilities Own the effectiveness of the overall C&R fraud framework across customer and partner journeys. Identify systemic control gaps and ensure the right preventative, detective and responsive controls are in place. Set the direction for product decisioning, eligibility logic, automation, friction, policies and operational interventions. Ensure rules, models and controls are continually evaluated against both fraud outcomes and customer-experience guardrails. Create effective feedback loops between frontline investigations, Analytics, Product and Engineering so that new insights translate into better prevention. Challenge legacy processes and controls, simplifying or retiring them where they no longer provide sufficient value. Lead Cross-Functional Strategy and Investment Act as the senior C&R Fraud partner to Product, Engineering, Customer Care, Merchant, Finance, Analytics and other Integrity teams. Translate fraud problems into clear product and business opportunities and influence roadmaps outside your direct reporting line. Lead complex decisions where fraud prevention, customer experience, commercial performance and operational efficiency are in tension. Create alignment around priorities, decision rights and accountability without relying on excessive consensus. Make longer-term trade-offs and ensure resources are concentrated on the initiatives with the greatest expected impact. Communicate complex risks and recommendations clearly to senior and executive stakeholders. Build and Lead a High-Performing Team Lead and develop a team of experienced fraud, strategy and operations professionals. Translate your strategy into clear, measurable outcomes for individual team members. Empower your team to own significant problems independently while providing effective challenge, coaching and direction. Establish strong operating mechanisms and rituals for reviewing performance, prioritisation, delivery and emerging risks. Build capability and succession within the team, identifying development opportunities and future talent needs. Create an inclusive environment in which different perspectives are actively sought and people are able to challenge assumptions. Hold yourself and others accountable for delivering ambitious outcomes while maintaining focus and sustainable ways of working. Requirements We are looking for an experienced leader who has previously owned a meaningful fraud, risk, trust & safety, operational or related business domain. You will ideally bring: Significant experience in fraud, risk strategy, trust & safety, marketplace integrity, strategy & operations or a related domain, typically gained over 10+ years. Experience leading and developing experienced individual contributors and/or managers. Demonstrated ownership of a substantial business outcome, risk domain or portfolio rather than solely individual projects. A track record of defining and executing strategies across a 1-2 year horizon. Experience identifying complex problems, setting direction and making high-quality decisions where the answer is not immediately clear. Strong commercial judgement and the ability to evaluate financial impact alongside customer and operational consequences. Experience influencing senior stakeholders across Product, Engineering, Operations, Analytics and Finance. Strong analytical judgement and the ability to use data, customer insight and operational evidence to challenge assumptions and make decisions. Experience translating complex problems into scalable product, policy or operational solutions. Strong people leadership, with evidence of developing talented individuals and creating teams that operate effectively with increasing autonomy. Excellent written and verbal communication, including the ability to turn complex analysis into clear executive-level recommendations. Experience with refund abuse, customer claims fraud, payments fraud, marketplace abuse or adjacent fraud domains would be valuable, but deep expertise in refund fraud itself is not essential. We are equally interested in leaders who have demonstrated the ability to quickly understand a complex risk domain and build the strategy and organisation required to improve it. What Success Looks Like In this role, you will have built a clear and widely understood C&R Fraud strategy, established measurable outcomes and guardrails, and focused the organisation on a number of high-impact priorities. You will have materially improved our ability to prevent and respond to refund abuse while protecting genuine customers, created a scalable control and monitoring framework, and influenced the product investments required to address systemic vulnerabilities. You will have built a team capable of owning complex problems independently - creating an organisation that anticipates risk and continuously improves rather than reacting to the fraud we see today. Why the company Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits healthcare well-being parental leave pensions generous annual leave allowances time off to support a charitable cause of your choice Diversity At the company, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Aug 26, 2026
Full time
About the Role The head of EMEA Refund Fraud will lead Doordash's EMEA strategy for preventing and managing refund abuse across our marketplace. You will be accountable for the performance of the Credit and Refund (C&R) Fraud domain: setting the long-term vision, determining where we focus our resources, and building the team, controls and capabilities required to reduce fraud sustainably while protecting the experience of genuine customers. This is a senior leadership role at the intersection of Integrity, Customer Care, Product, Engineering, Analytics and Finance. You will lead a team of experienced fraud and strategy professionals and work with senior leaders across the company to make complex decisions about fraud risk, customer experience, operational cost and product investment. You will need to be comfortable operating in ambiguity, identifying problems before they become material, and turning complex and sometimes incomplete signals into a clear strategy. Success will come not from personally solving every problem, but from creating the direction, operating mechanisms and team that enable the company to manage refund fraud effectively at scale. What You'll Be Doing Setting the C&R Fraud Strategy Set and own the 1-2 year vision and strategy for C&R Fraud, translating wider Integrity and business priorities into a focused roadmap. Proactively identify emerging risks, systemic vulnerabilities and opportunities rather than waiting for problems to be assigned. Determine the highest-value problems for the team to solve and make clear choices about where we should (and should not) invest. Define how we balance fraud loss, customer experience, operational cost and growth when designing controls. Build compelling business cases for significant product, policy and operational investments. Owning Performance and Risk Be accountable for C&R Fraud performance and establish a clear set of outcomes, targets and guardrails. Develop a comprehensive view of fraud exposure, including fraud cost, abuse rates, loss per order, false positives, customer impact and operational cost. Partner with Finance and senior leadership to quantify financial exposure and inform risk appetite decisions. Establish mechanisms to identify material changes in performance, understand their drivers and ensure effective action is taken. Ensure the organisation can detect and respond quickly to new abuse patterns and emerging threats. Build Scalable Fraud Prevention Capabilities Own the effectiveness of the overall C&R fraud framework across customer and partner journeys. Identify systemic control gaps and ensure the right preventative, detective and responsive controls are in place. Set the direction for product decisioning, eligibility logic, automation, friction, policies and operational interventions. Ensure rules, models and controls are continually evaluated against both fraud outcomes and customer-experience guardrails. Create effective feedback loops between frontline investigations, Analytics, Product and Engineering so that new insights translate into better prevention. Challenge legacy processes and controls, simplifying or retiring them where they no longer provide sufficient value. Lead Cross-Functional Strategy and Investment Act as the senior C&R Fraud partner to Product, Engineering, Customer Care, Merchant, Finance, Analytics and other Integrity teams. Translate fraud problems into clear product and business opportunities and influence roadmaps outside your direct reporting line. Lead complex decisions where fraud prevention, customer experience, commercial performance and operational efficiency are in tension. Create alignment around priorities, decision rights and accountability without relying on excessive consensus. Make longer-term trade-offs and ensure resources are concentrated on the initiatives with the greatest expected impact. Communicate complex risks and recommendations clearly to senior and executive stakeholders. Build and Lead a High-Performing Team Lead and develop a team of experienced fraud, strategy and operations professionals. Translate your strategy into clear, measurable outcomes for individual team members. Empower your team to own significant problems independently while providing effective challenge, coaching and direction. Establish strong operating mechanisms and rituals for reviewing performance, prioritisation, delivery and emerging risks. Build capability and succession within the team, identifying development opportunities and future talent needs. Create an inclusive environment in which different perspectives are actively sought and people are able to challenge assumptions. Hold yourself and others accountable for delivering ambitious outcomes while maintaining focus and sustainable ways of working. Requirements We are looking for an experienced leader who has previously owned a meaningful fraud, risk, trust & safety, operational or related business domain. You will ideally bring: Significant experience in fraud, risk strategy, trust & safety, marketplace integrity, strategy & operations or a related domain, typically gained over 10+ years. Experience leading and developing experienced individual contributors and/or managers. Demonstrated ownership of a substantial business outcome, risk domain or portfolio rather than solely individual projects. A track record of defining and executing strategies across a 1-2 year horizon. Experience identifying complex problems, setting direction and making high-quality decisions where the answer is not immediately clear. Strong commercial judgement and the ability to evaluate financial impact alongside customer and operational consequences. Experience influencing senior stakeholders across Product, Engineering, Operations, Analytics and Finance. Strong analytical judgement and the ability to use data, customer insight and operational evidence to challenge assumptions and make decisions. Experience translating complex problems into scalable product, policy or operational solutions. Strong people leadership, with evidence of developing talented individuals and creating teams that operate effectively with increasing autonomy. Excellent written and verbal communication, including the ability to turn complex analysis into clear executive-level recommendations. Experience with refund abuse, customer claims fraud, payments fraud, marketplace abuse or adjacent fraud domains would be valuable, but deep expertise in refund fraud itself is not essential. We are equally interested in leaders who have demonstrated the ability to quickly understand a complex risk domain and build the strategy and organisation required to improve it. What Success Looks Like In this role, you will have built a clear and widely understood C&R Fraud strategy, established measurable outcomes and guardrails, and focused the organisation on a number of high-impact priorities. You will have materially improved our ability to prevent and respond to refund abuse while protecting genuine customers, created a scalable control and monitoring framework, and influenced the product investments required to address systemic vulnerabilities. You will have built a team capable of owning complex problems independently - creating an organisation that anticipates risk and continuously improves rather than reacting to the fraud we see today. Why the company Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits healthcare well-being parental leave pensions generous annual leave allowances time off to support a charitable cause of your choice Diversity At the company, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
About Us: Onclusive is a world leader in media intelligence technology and services dedicated to supporting PR, Communications and Marketing professionals. We deliver leading-edge innovation, human expertise, and unmatched media reach in a suite of media management, monitoring and analysis solutions that support every stage of the communications cycle. Our unified platform and services enable our customers to make fast, accurate, data-driven decisions about their communications and marketing strategies, allowing them to prove and improve their value. About the Role: The Vice President of FP&A is a strategic finance leader reporting to the CFO. This role acts as a key partner to the executive team, business leaders, and private equity sponsors to provide actionable insights driving growth, profitability, and enterprise value. Operating in a private equity-backed, SaaS/subscription environment, you will build scalable planning processes, enhance financial visibility, and support the company through growth, transformation, and potential exit events. Your responsibilities: Strategic Planning & Forecasting: Lead company-wide budgeting, long-range strategic planning, rolling forecasts, and driver-based scenario financial modeling across revenue, expenses, and cash flow. PE, Board, & Performance Reporting: Own the preparation of board presentations, investor materials, monthly operating reviews SaaS Metrics & Dashboarding:Drive analysis of SaaS-specific KPIs, including ARR, MRR, CAC, CLV, and churn rate, to inform business strategy. Cross-Functional Partnering: Serve as a trusted advisor to departmental heads (Sales, Marketing, Product, Operations) to evaluate investments, support compensation planning, and improve pipeline visibility. Team Leadership & System Optimisation: Build, mentor, and lead a FP&A team while driving the strategy for finance automation, data integration, and BI/planning tools. Drive Finance Transformation & Systems Optimisation: Lead in executing finance transformation projects by identifying opportunities for workflow automation, system enhancements, and FP&A tool implementations to streamline planning, maximize operational efficiency, and ensure data reliability. Who you are: Master degree in Finance, Accounting, Economics, or a related field. You possess 12+ years of progressive finance experience, with senior FP&A leadership roles, including 5+ years directly supporting SaaS or subscription business models Fluent in English, with strong communication and presentation skills. Advanced proficiency in Power BI, Power Query, Power Pivot, Microsoft Business Central, Excel, Tableau, SQL and Google Sheets. Strong understanding of SaaS KPIs such as ARR, MRR, CAC, CLV, and churn rate. Proven ability to build and maintain relationships with senior and operational stakeholders while confidently challenging the status quo. Experience with Corporate Performance Management (CPM) tools and finance transformation initiatives is a plus. Strong financial modeling and scenario planning expertise. What we can offer: We are a global fast growing company which offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution, we can offer you: Competitive salary and benefits Hybrid working in a team that is passionate about the work we deliver and supporting the development of those that we work with A company focus on wellbeing and work life balance including initiatives such as flexible working and mental health support We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability or age. A note on AI in our hiring process: We use AI-powered tools to support parts of our recruitment process, such as screening, note taking and scheduling. These tools help us work efficiently, but hiring decisions are always made by people. During interviews and assessments, we ask candidates not to use AI tools. We want to understand your own
Aug 26, 2026
Full time
About Us: Onclusive is a world leader in media intelligence technology and services dedicated to supporting PR, Communications and Marketing professionals. We deliver leading-edge innovation, human expertise, and unmatched media reach in a suite of media management, monitoring and analysis solutions that support every stage of the communications cycle. Our unified platform and services enable our customers to make fast, accurate, data-driven decisions about their communications and marketing strategies, allowing them to prove and improve their value. About the Role: The Vice President of FP&A is a strategic finance leader reporting to the CFO. This role acts as a key partner to the executive team, business leaders, and private equity sponsors to provide actionable insights driving growth, profitability, and enterprise value. Operating in a private equity-backed, SaaS/subscription environment, you will build scalable planning processes, enhance financial visibility, and support the company through growth, transformation, and potential exit events. Your responsibilities: Strategic Planning & Forecasting: Lead company-wide budgeting, long-range strategic planning, rolling forecasts, and driver-based scenario financial modeling across revenue, expenses, and cash flow. PE, Board, & Performance Reporting: Own the preparation of board presentations, investor materials, monthly operating reviews SaaS Metrics & Dashboarding:Drive analysis of SaaS-specific KPIs, including ARR, MRR, CAC, CLV, and churn rate, to inform business strategy. Cross-Functional Partnering: Serve as a trusted advisor to departmental heads (Sales, Marketing, Product, Operations) to evaluate investments, support compensation planning, and improve pipeline visibility. Team Leadership & System Optimisation: Build, mentor, and lead a FP&A team while driving the strategy for finance automation, data integration, and BI/planning tools. Drive Finance Transformation & Systems Optimisation: Lead in executing finance transformation projects by identifying opportunities for workflow automation, system enhancements, and FP&A tool implementations to streamline planning, maximize operational efficiency, and ensure data reliability. Who you are: Master degree in Finance, Accounting, Economics, or a related field. You possess 12+ years of progressive finance experience, with senior FP&A leadership roles, including 5+ years directly supporting SaaS or subscription business models Fluent in English, with strong communication and presentation skills. Advanced proficiency in Power BI, Power Query, Power Pivot, Microsoft Business Central, Excel, Tableau, SQL and Google Sheets. Strong understanding of SaaS KPIs such as ARR, MRR, CAC, CLV, and churn rate. Proven ability to build and maintain relationships with senior and operational stakeholders while confidently challenging the status quo. Experience with Corporate Performance Management (CPM) tools and finance transformation initiatives is a plus. Strong financial modeling and scenario planning expertise. What we can offer: We are a global fast growing company which offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution, we can offer you: Competitive salary and benefits Hybrid working in a team that is passionate about the work we deliver and supporting the development of those that we work with A company focus on wellbeing and work life balance including initiatives such as flexible working and mental health support We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability or age. A note on AI in our hiring process: We use AI-powered tools to support parts of our recruitment process, such as screening, note taking and scheduling. These tools help us work efficiently, but hiring decisions are always made by people. During interviews and assessments, we ask candidates not to use AI tools. We want to understand your own
Specific Responsibilities To be the strategic lead for the operational HR services, overseeing the development and implementation of workforce service level agreements and KPIs across all operational services. Ensure that all Operational HR Services provide a consistently high quality service to the Trust, which delivers compliance to all statutory obligations and NHS reporting requirements including; provision of monthly workforce returns, rostering effectiveness, robust employment checks, validation and monitoring of professional registration, checking and monitoring of Right to Work status; management and processing of the Disclosure & Barring Service checks. Work with the People Senior Leadership Team to develop a prioritised plan (based on business value and impact) for the improvement of People processes, policies, systems and contact channels. Ensure that the trust is developing efficiencies through the use of technology (in particular rostering effectiveness and early adoption of the Future Workforce solution), streamlining and collaborative working. Lead, define and deliver improvement initiatives and change projects to enhance service performance and employee experience, which deliver measurable improvement and transition to the implementation of the People Target Operating model for Kent and Medway. Lead on designated trust-wide People projects as and when required; ensuring that benefits are realised, changes are embedded and sustainable and that continuous improvement is ongoing; reporting activity and outcomes to the Workforce Efficiency Steering Group, Trust Leadership Team and Financial Improvement Oversight Group as required. Participate in the annual strategic business and workforce planning cycle within the Trust, attending the business planning steering and operational groups, co-ordinating and inputting in to the production of guidance, planning and other required documentation to support preparation of plans, articulate confirmed plans and the priorities to deliver these. Support and co-ordinate with People Heads of Service, HR Business Partners, Deputy Chief People Officer, Division leadership and Corporate peers throughout the process. Senior Operational lead for ensuring monitoring and reporting on progress with delivery of workforce plans and programme management of initiatives to support workforce efficiencies such as controls and reductions for temporary staffing. Support the Head of Rostering and Non-Medical Job planning to deliver the Trust priority for highly effective rostering for all professional groups; with an emphasis on improvements to availability, net hours and approval lead times to support the Trust to reduce demand for temporary staffing usage. Support the Head of Rostering and Non-Medical Job Planning with the planning and implementation of Job planning for all non-ward based clinical colleagues; to further improve Trust effective planning and alignment of clinical time to activity and demand. Please see attached job description for further information. Barking Havering and Redbridge University Hospitals NHS Trust
Aug 26, 2026
Full time
Specific Responsibilities To be the strategic lead for the operational HR services, overseeing the development and implementation of workforce service level agreements and KPIs across all operational services. Ensure that all Operational HR Services provide a consistently high quality service to the Trust, which delivers compliance to all statutory obligations and NHS reporting requirements including; provision of monthly workforce returns, rostering effectiveness, robust employment checks, validation and monitoring of professional registration, checking and monitoring of Right to Work status; management and processing of the Disclosure & Barring Service checks. Work with the People Senior Leadership Team to develop a prioritised plan (based on business value and impact) for the improvement of People processes, policies, systems and contact channels. Ensure that the trust is developing efficiencies through the use of technology (in particular rostering effectiveness and early adoption of the Future Workforce solution), streamlining and collaborative working. Lead, define and deliver improvement initiatives and change projects to enhance service performance and employee experience, which deliver measurable improvement and transition to the implementation of the People Target Operating model for Kent and Medway. Lead on designated trust-wide People projects as and when required; ensuring that benefits are realised, changes are embedded and sustainable and that continuous improvement is ongoing; reporting activity and outcomes to the Workforce Efficiency Steering Group, Trust Leadership Team and Financial Improvement Oversight Group as required. Participate in the annual strategic business and workforce planning cycle within the Trust, attending the business planning steering and operational groups, co-ordinating and inputting in to the production of guidance, planning and other required documentation to support preparation of plans, articulate confirmed plans and the priorities to deliver these. Support and co-ordinate with People Heads of Service, HR Business Partners, Deputy Chief People Officer, Division leadership and Corporate peers throughout the process. Senior Operational lead for ensuring monitoring and reporting on progress with delivery of workforce plans and programme management of initiatives to support workforce efficiencies such as controls and reductions for temporary staffing. Support the Head of Rostering and Non-Medical Job planning to deliver the Trust priority for highly effective rostering for all professional groups; with an emphasis on improvements to availability, net hours and approval lead times to support the Trust to reduce demand for temporary staffing usage. Support the Head of Rostering and Non-Medical Job Planning with the planning and implementation of Job planning for all non-ward based clinical colleagues; to further improve Trust effective planning and alignment of clinical time to activity and demand. Please see attached job description for further information. Barking Havering and Redbridge University Hospitals NHS Trust
Develop and execute the UK agency trading strategy across assigned holding groups and major independent agencies. Own strategic agency plans identifying revenue, share and relationship-growth opportunities. Translate Future's commercial strategy into clear agency priorities and long-term trading frameworks. Identify opportunities to increase Future's share across channels, clients, categories and agency disciplines. Stay ahead of changes in agency structures, investment models, trading practices and the wider media marketplace. Serve as the senior point of contact for designated holding groups and major independent agencies. Build relationships across central agency functions including investment, trading, partnerships, commercial strategy, product, data, planning and procurement. Lead senior business reviews, strategic meetings, presentations and agency-wide immersion sessions. Represent Future at key industry events and senior agency forums. Own revenue targets and commercial performance across strategic agency relationships. Build and manage a pipeline of trading agreements, incremental revenue and new opportunities. Deliver accurate forecasting and proactively manage risks and opportunities. Lead negotiations that maximise revenue, profitability and long-term commercial value. Grow Future's share across digital, print, branded content, programmatic, social, events, creative and other solutions. Develop new and non-endemic revenue opportunities by connecting Future's audiences, brands and capabilities to broader client needs. Protect and grow existing commitments while identifying incremental opportunities. Act as the strategic connector between agencies and Future's wider commercial organisation across Client Direct, Agency Sales, Brand Partnerships, Branded Content, Programmatic, Data, Product, Creative, Commerce and specialist teams. Ensure trading agreements unlock opportunities across Future's broader proposition rather than individual products or channels. Use Future's scale, data, audience insight, technology and specialist expertise to create a differentiated proposition versus competing media owners. Lead internal collaboration and stakeholder management. Requirements Significant senior experience within the UK media, advertising or agency ecosystem. Established senior commercial agency relationships across UK media agencies and holding groups. Strong understanding of agency trading models, investment structures and commercial negotiations. Experience negotiating complex, high-value commercial or trading agreements. Strong understanding of the UK media owner and agency landscape. Experience across multiple media channels and commercial propositions. Ability to develop strategic plans and translate them into measurable commercial outcomes. Excellent communication, presentation and influencing skills. Core Competencies Demonstrates expertise in developing and executing agency trading strategies, managing senior commercial relationships, and negotiating high-value agreements within the UK media landscape. Capable of translating strategic plans into measurable outcomes while leveraging data and insights to drive revenue growth. Highest-signal resume keywords Agency Trading Strategy Development Senior Commercial Agency Relationships Complex Negotiation Skills Strategic Planning and Execution Understanding of UK Media Landscape ATS Optimization Keywords Hard Skills Agency Trading Models Commercial Negotiations Revenue Forecasting Data Analysis Strategic Planning Soft Skills Excellent Communication Presentation Skills Influencing Skills Industry Keywords UK Media Advertising Agency Ecosystem Investment Structures Commercial Propositions
Aug 26, 2026
Full time
Develop and execute the UK agency trading strategy across assigned holding groups and major independent agencies. Own strategic agency plans identifying revenue, share and relationship-growth opportunities. Translate Future's commercial strategy into clear agency priorities and long-term trading frameworks. Identify opportunities to increase Future's share across channels, clients, categories and agency disciplines. Stay ahead of changes in agency structures, investment models, trading practices and the wider media marketplace. Serve as the senior point of contact for designated holding groups and major independent agencies. Build relationships across central agency functions including investment, trading, partnerships, commercial strategy, product, data, planning and procurement. Lead senior business reviews, strategic meetings, presentations and agency-wide immersion sessions. Represent Future at key industry events and senior agency forums. Own revenue targets and commercial performance across strategic agency relationships. Build and manage a pipeline of trading agreements, incremental revenue and new opportunities. Deliver accurate forecasting and proactively manage risks and opportunities. Lead negotiations that maximise revenue, profitability and long-term commercial value. Grow Future's share across digital, print, branded content, programmatic, social, events, creative and other solutions. Develop new and non-endemic revenue opportunities by connecting Future's audiences, brands and capabilities to broader client needs. Protect and grow existing commitments while identifying incremental opportunities. Act as the strategic connector between agencies and Future's wider commercial organisation across Client Direct, Agency Sales, Brand Partnerships, Branded Content, Programmatic, Data, Product, Creative, Commerce and specialist teams. Ensure trading agreements unlock opportunities across Future's broader proposition rather than individual products or channels. Use Future's scale, data, audience insight, technology and specialist expertise to create a differentiated proposition versus competing media owners. Lead internal collaboration and stakeholder management. Requirements Significant senior experience within the UK media, advertising or agency ecosystem. Established senior commercial agency relationships across UK media agencies and holding groups. Strong understanding of agency trading models, investment structures and commercial negotiations. Experience negotiating complex, high-value commercial or trading agreements. Strong understanding of the UK media owner and agency landscape. Experience across multiple media channels and commercial propositions. Ability to develop strategic plans and translate them into measurable commercial outcomes. Excellent communication, presentation and influencing skills. Core Competencies Demonstrates expertise in developing and executing agency trading strategies, managing senior commercial relationships, and negotiating high-value agreements within the UK media landscape. Capable of translating strategic plans into measurable outcomes while leveraging data and insights to drive revenue growth. Highest-signal resume keywords Agency Trading Strategy Development Senior Commercial Agency Relationships Complex Negotiation Skills Strategic Planning and Execution Understanding of UK Media Landscape ATS Optimization Keywords Hard Skills Agency Trading Models Commercial Negotiations Revenue Forecasting Data Analysis Strategic Planning Soft Skills Excellent Communication Presentation Skills Influencing Skills Industry Keywords UK Media Advertising Agency Ecosystem Investment Structures Commercial Propositions
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Department Description Allica Bank aims to provide Expert Banking for Business Britain by providing excellent customer experience and pioneering technology solutions to facilitate this. The Autonomous Lending tribe runs across multiple business lines including Credit Operations and Underwriting, with a mission to build AI-first lending origination journeys, automating origination capabilities, data flows, and underwriting and operational workflow management. The tribe is a critical driver for Allica to continue to realise its vision of providing a market leading relationship-based banking experience, at a speed and cost to serve the rest of the market cannot match. Role Description The Product Owner will lead the work to define, deliver and manage AI-enabled products across our lending journeys, bringing together product design and thinking with a strong working knowledge of what today's AI can and cannot do. You will be accountable for the roadmap of your team and for the full product lifecycle: discovery and design, day-to-day delivery, launch and adoption by colleagues and customers, and how risks are addressed once a product is live. You will aim to build robust, automated and well-governed systems and processes that enable us to move quickly and innovate our lending and financing products in the SME banking market. Whilst a lot of the market aims to avoid the complex nature of SME businesses, we are going for it head on, designing simple and efficient solutions to the most complex problems in the market to provide excellent and efficient customer experience. We aim for our external view of the lending product, as well as our internal systems to be the best in market which will allow us to scale quickly to serve more UK SMEs, while doing so in a cost-effective manner. Principal Accountabilities Responsible for innovation and building end-to-end solutions for AI-enabled lending product, origination, underwriting and operational flows Lead a small cross-functional team (e.g. a full stack engineer and AI specialist) to deliver your roadmap Continuously review business needs, refine priorities and iterate towards measurable outcomes - judged on fewer requests for further information, more applications decided with AI, less colleague time per application across underwriting and credit operations, and risk outcomes no worse than the equivalent manual journey Prototype and experiment quickly - vibe-code working prototypes yourself, close enough to the real thing that an engineer can harden it into production code Determine the accuracy of AI solutions by analysing the data yourself and building the verified "ground truth" datasets that results are tested against, working with underwriters and credit operations colleagues to agree what a correct answer looks like Take responsibility for launch and adoption - briefing stakeholders, training the teams who will use the product, and closing the loop on the feedback they give back Produce the written work that keeps delivery moving and safe - clear descriptions of what we are building and why, a record of the important design decisions and trade-offs made, and the assessments needed to get a product approved and live, covering risk, security, cost, data and legal considerations, and taking the change through the bank's governance and approval process Line manage, coach and develop your team, setting a high bar for delivery and for the responsible use of AI Personal Attributes & Experience Knowledge of commercial lending origination and underwriting processes, principles and systems Experience in a fast-moving or high-growth business Proven track record of delivering agentic and data-driven products into live use Strong process design, implementation and automation skills Hands on familiarity with Python, SQL and data analytics tools, alongside LLM tooling, prompt engineering and AI orchestration - you do not need to be an engineer or an analyst, but you should be able to build something that works, query the data yourself, and understand and sense check what AI is producing Understanding of privacy and safety considerations when applying LLMs in production, and of how to prove and monitor accuracy once a solution is live - ideally in a regulated environment Strong analytical skills and business acumen, comfortable digging into data yourself to size a problem, measure performance and assemble the reference datasets accuracy is judged against Metric and outcome driven approach - setting the measures up front, tracking them once a product is live, and stopping work that is not moving them Experience working with or leading product and engineering teams, and comfortable in ambiguous, fast-moving environments where the problem is as novel as the solution Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed on the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9-to-5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
Aug 26, 2026
Full time
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Department Description Allica Bank aims to provide Expert Banking for Business Britain by providing excellent customer experience and pioneering technology solutions to facilitate this. The Autonomous Lending tribe runs across multiple business lines including Credit Operations and Underwriting, with a mission to build AI-first lending origination journeys, automating origination capabilities, data flows, and underwriting and operational workflow management. The tribe is a critical driver for Allica to continue to realise its vision of providing a market leading relationship-based banking experience, at a speed and cost to serve the rest of the market cannot match. Role Description The Product Owner will lead the work to define, deliver and manage AI-enabled products across our lending journeys, bringing together product design and thinking with a strong working knowledge of what today's AI can and cannot do. You will be accountable for the roadmap of your team and for the full product lifecycle: discovery and design, day-to-day delivery, launch and adoption by colleagues and customers, and how risks are addressed once a product is live. You will aim to build robust, automated and well-governed systems and processes that enable us to move quickly and innovate our lending and financing products in the SME banking market. Whilst a lot of the market aims to avoid the complex nature of SME businesses, we are going for it head on, designing simple and efficient solutions to the most complex problems in the market to provide excellent and efficient customer experience. We aim for our external view of the lending product, as well as our internal systems to be the best in market which will allow us to scale quickly to serve more UK SMEs, while doing so in a cost-effective manner. Principal Accountabilities Responsible for innovation and building end-to-end solutions for AI-enabled lending product, origination, underwriting and operational flows Lead a small cross-functional team (e.g. a full stack engineer and AI specialist) to deliver your roadmap Continuously review business needs, refine priorities and iterate towards measurable outcomes - judged on fewer requests for further information, more applications decided with AI, less colleague time per application across underwriting and credit operations, and risk outcomes no worse than the equivalent manual journey Prototype and experiment quickly - vibe-code working prototypes yourself, close enough to the real thing that an engineer can harden it into production code Determine the accuracy of AI solutions by analysing the data yourself and building the verified "ground truth" datasets that results are tested against, working with underwriters and credit operations colleagues to agree what a correct answer looks like Take responsibility for launch and adoption - briefing stakeholders, training the teams who will use the product, and closing the loop on the feedback they give back Produce the written work that keeps delivery moving and safe - clear descriptions of what we are building and why, a record of the important design decisions and trade-offs made, and the assessments needed to get a product approved and live, covering risk, security, cost, data and legal considerations, and taking the change through the bank's governance and approval process Line manage, coach and develop your team, setting a high bar for delivery and for the responsible use of AI Personal Attributes & Experience Knowledge of commercial lending origination and underwriting processes, principles and systems Experience in a fast-moving or high-growth business Proven track record of delivering agentic and data-driven products into live use Strong process design, implementation and automation skills Hands on familiarity with Python, SQL and data analytics tools, alongside LLM tooling, prompt engineering and AI orchestration - you do not need to be an engineer or an analyst, but you should be able to build something that works, query the data yourself, and understand and sense check what AI is producing Understanding of privacy and safety considerations when applying LLMs in production, and of how to prove and monitor accuracy once a solution is live - ideally in a regulated environment Strong analytical skills and business acumen, comfortable digging into data yourself to size a problem, measure performance and assemble the reference datasets accuracy is judged against Metric and outcome driven approach - setting the measures up front, tracking them once a product is live, and stopping work that is not moving them Experience working with or leading product and engineering teams, and comfortable in ambiguous, fast-moving environments where the problem is as novel as the solution Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed on the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9-to-5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you." A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself. Are you good at turning frowns upside down and solving puzzles on the fly? Join our team as a Customer Relations Assistant, where your personalised approach and problem-solving skills will shine as you handle customer complaints. You'll be the person ensuring smooth returns and spotting product issues like a pro. Plus, you'll be the go to person for customers needing help with product assembly and spare parts. WHAT WE OFFER The Start Date of employment will be: 26th September 2026 Hourly rate of £13.45. Part Time: 18 or 24 hours per week working 3-5 days out of 7, including late evenings and 3 out 4 weekends. We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and skills to work every day and we offer a variety of benefits that suit their and their family's everyday needs. 15% IKEA discount and discount portal helping you save £100s on high street retailers. X4 Life Assurance, enhanced statutory pension contributions and interest free loans as well so much more! Full list of benefits at WHAT YOU'LL NEED TO HAVE You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision. You have a customer first mindset, making the customer feel valued and supported in everything you do. You are computer literate and able to work with technology. The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints. WHAT YOU'LL BE DOING DAY TO DAY You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised. You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately. You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts. WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team. Come see the wonderful workday where we create a better everyday life for the many. RECRUITMENT PROCESS INFORMATION Let us know if you require any adjustments to be made during the interview process as soon as possible. Shortlisted candidates will be invited by email to attend an interview. We understand not everyone will be selected, but we promise to keep you informed either way. For any advice or support, email and who will be ready to help!
Aug 26, 2026
Full time
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you." A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself. Are you good at turning frowns upside down and solving puzzles on the fly? Join our team as a Customer Relations Assistant, where your personalised approach and problem-solving skills will shine as you handle customer complaints. You'll be the person ensuring smooth returns and spotting product issues like a pro. Plus, you'll be the go to person for customers needing help with product assembly and spare parts. WHAT WE OFFER The Start Date of employment will be: 26th September 2026 Hourly rate of £13.45. Part Time: 18 or 24 hours per week working 3-5 days out of 7, including late evenings and 3 out 4 weekends. We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and skills to work every day and we offer a variety of benefits that suit their and their family's everyday needs. 15% IKEA discount and discount portal helping you save £100s on high street retailers. X4 Life Assurance, enhanced statutory pension contributions and interest free loans as well so much more! Full list of benefits at WHAT YOU'LL NEED TO HAVE You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision. You have a customer first mindset, making the customer feel valued and supported in everything you do. You are computer literate and able to work with technology. The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints. WHAT YOU'LL BE DOING DAY TO DAY You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised. You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately. You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts. WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team. Come see the wonderful workday where we create a better everyday life for the many. RECRUITMENT PROCESS INFORMATION Let us know if you require any adjustments to be made during the interview process as soon as possible. Shortlisted candidates will be invited by email to attend an interview. We understand not everyone will be selected, but we promise to keep you informed either way. For any advice or support, email and who will be ready to help!
London Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you're a collaborator who wants to help transform how businesses operate globally, get in touch - we'd love to discuss how Ebury can accelerate your career so you can shape the future. Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week As Ebury scales globally, we are evolving from a delivery-led organisation into aplatform-led productcompany - building shared foundations that allow teams to move faster, operate safely in regulated environments and deliver high-quality client experiences across channel The Opportunity We're looking for aSenior Product Manager to own one number: the share of Ebury's clients who convert into hedgers - and to build the journeys, workflows and decision tools that get them there. Ebury has a real hedging business. Thousands of clients already hedge with us, they're our most valuable and stickiest, and Hedge works. The problem isn't proof of concept - it's rate. For every client who converts, several more carry the same currency exposure, would benefit from the same forward, and never get there. Here's the honest reason why. Hedging isn't a product you sell; it's a conclusion a client reaches once they can see what their international business is actually exposed to. Today that seeing happens in a CPM's head and a spreadsheet, one client at a time. The client can't see their own exposure clearly, the CPM can't see it at scale, and so the conversation that should be obvious either happens late or never happens at all. This role builds the layer that changes that: guided journeys and lifecycle workflows that carry a client from unaware exposure to a first hedge to a standing policy - and the decision tools that let both the client and their CPM understand the client's international business well enough to make the right call, not just the next call. You'll sit at the intersection of product, data, and commercial, working closely with: CPMs and Sales teams who convert clients today Data and Analytics Design and Engineering Compliance and Risk Clients directly What you'll do You will own the end-to-end conversion journey into hedging, backed by a dedicated squad of developers, including: Journeys & Lifecycle Workflows The path from spot client Hedge-active policy client, and every drop-off point along it Guided, staged journeys rather than one-off prompts: the right message, to the right client, at the moment their exposure is real to them Triggered workflows off real events, a new currency pair, a large invoice, a rate move against them, a forward maturing Understanding what separates the clients who convert from the ones who don't, and building for the difference Decision Tools for Clients Showing a client what their international business is actually exposed to, in their own numbers and their own currencies Exposure views, scenario and impact modelling, MTM and forward comparisons a finance lead can act on without training Turning "should I hedge?" into a question the client can answer for themselves, with confidence Balancing honesty about risk against simplicity of decision, the goal is a well-made decision, not a sold one Tooling for CPMs Giving CPMs a portfolio-level view of client exposure, trades and performance, so they know who to talk to and what to say before the client asks Surfacing the signals that make a conversation timely: unhedged exposure, changing trade patterns, policy lapses Learning from the conversations that already convert clients, and productising them Repeat Hedging & Policy Turning a first hedge into a second and a third Moving clients from ad-hoc trades onto a standing hedging policy they run every month Statements, notifications and review moments that build the habit and prove the value after the fact Experimentation & Measurement A cadence of A/B tests across the journey, not a feature backlog Reading results honestly, including the ones that kill your own ideas Building the measurement so conversion, and what's driving it What success looks like (12-18 months) Spot-to-hedger conversion rate is measurably higher, and you can attribute the lift A meaningful share of new hedgers convert through product journeys rather than a CPM conversation CPMs work from exposure signals in a tool instead of instinct and spreadsheets, and cover more clients as a result Clients can articulate their own FX exposure - and clients who hedge once come back without being called More hedgers move onto hedging policies rather than trading ad hoc Product - not people - becomes the primary driver of hedging conversion What makes this role hard You're changing behaviour, not shipping features. The instrument already exists and works; the reason more clients don't use it is understanding, trust and habit. It's a two-sided problem. Clients and CPMs need different views of the same truth, and building for one badly makes the other worse but the CPMs must know what the client can see to have consultative conversations The baseline isn't zero. There's an existing business and an existing way of converting clients, you have to improve on it without disrupting it. Exposure is genuinely hard to model. Client data is incomplete, trade history is a proxy for intent, and being confidently wrong about someone's exposure destroys trust instantly. You're helping non-experts make decisions with real financial consequences. Oversimplify and you mislead; don't simplify and nobody acts. You'll navigate real-world complexity: regional and regulatory nuance, credit and margin implications, and client segments with genuinely different needs. Who we are looking for Prior FX or hedging experience is a plus, not a requirement. We're looking for someone who can move a hard conversion number in a complex, regulated environment - with strong agency, sharp analytical instincts, and a real feel for why people do and don't act. Must-have: 4+ years of product management experience, including at least one role owning conversion, adoption or engagement outcomes end-to-end Strong analytics and experimentation skills - funnel analysis, cohort and retention analysis, designing and interpreting A/B tests Experience designing lifecycle journeys or triggered workflows, and the messaging that carries them Fluent English (daily collaboration with global commercial, tech and Legal/Compliance/Risk stakeholders) Nice-to-have: Familiarity with foreign exchange, hedging or other asset classes Experience in fintech or regulated financial products Experience building internal or advisor-facing tooling alongside client-facing product Localisation awareness Strong Product Fundamentals - breaks down ambiguous problems into clear product opportunities; comfortable working across UX, data and operations; focused on outcomes, not just delivery. Funnel & Journey Thinking - instinctively looks for where clients fall out and why; designs staged journeys rather than isolated features; sizes the opportunity before designing the fix. Two-Sided Design - builds for clients and the internal teams serving them at once; understands the trade-offs between automation and human judgement. Behavioural Instinct - thinks in triggers, incentives and habit loops; understands that conversion is earned, not shipped. Analytical Depth - partners with Data rather than outsourcing the thinking; can build the exposure and funnel view themselves and defend it. Commercial Awareness - understands how product decisions land in revenue and margin; prioritises on business impact, not just user feedback. High Agency & Pragmatism - comfortable operating in under-defined environments; bias to action; doesn't wait for perfect structure. Deep Customer Curiosity - regularly speaks to clients and CPMs; uses it to inform decisions, not just validation. Why Ebury? Competitive Starting Salary with an annual discretionary bonusthat truly rewards your performance from day one. Dedicated Mentorship: Learn directly from experienced managers who are invested in your success. Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best. Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury. Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits. Central London Office: A fantastic location with excellent transport links. You can also connect with me on LinkedIn - Fabienne Zigrit . click apply for full job details
Aug 26, 2026
Full time
London Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you're a collaborator who wants to help transform how businesses operate globally, get in touch - we'd love to discuss how Ebury can accelerate your career so you can shape the future. Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week As Ebury scales globally, we are evolving from a delivery-led organisation into aplatform-led productcompany - building shared foundations that allow teams to move faster, operate safely in regulated environments and deliver high-quality client experiences across channel The Opportunity We're looking for aSenior Product Manager to own one number: the share of Ebury's clients who convert into hedgers - and to build the journeys, workflows and decision tools that get them there. Ebury has a real hedging business. Thousands of clients already hedge with us, they're our most valuable and stickiest, and Hedge works. The problem isn't proof of concept - it's rate. For every client who converts, several more carry the same currency exposure, would benefit from the same forward, and never get there. Here's the honest reason why. Hedging isn't a product you sell; it's a conclusion a client reaches once they can see what their international business is actually exposed to. Today that seeing happens in a CPM's head and a spreadsheet, one client at a time. The client can't see their own exposure clearly, the CPM can't see it at scale, and so the conversation that should be obvious either happens late or never happens at all. This role builds the layer that changes that: guided journeys and lifecycle workflows that carry a client from unaware exposure to a first hedge to a standing policy - and the decision tools that let both the client and their CPM understand the client's international business well enough to make the right call, not just the next call. You'll sit at the intersection of product, data, and commercial, working closely with: CPMs and Sales teams who convert clients today Data and Analytics Design and Engineering Compliance and Risk Clients directly What you'll do You will own the end-to-end conversion journey into hedging, backed by a dedicated squad of developers, including: Journeys & Lifecycle Workflows The path from spot client Hedge-active policy client, and every drop-off point along it Guided, staged journeys rather than one-off prompts: the right message, to the right client, at the moment their exposure is real to them Triggered workflows off real events, a new currency pair, a large invoice, a rate move against them, a forward maturing Understanding what separates the clients who convert from the ones who don't, and building for the difference Decision Tools for Clients Showing a client what their international business is actually exposed to, in their own numbers and their own currencies Exposure views, scenario and impact modelling, MTM and forward comparisons a finance lead can act on without training Turning "should I hedge?" into a question the client can answer for themselves, with confidence Balancing honesty about risk against simplicity of decision, the goal is a well-made decision, not a sold one Tooling for CPMs Giving CPMs a portfolio-level view of client exposure, trades and performance, so they know who to talk to and what to say before the client asks Surfacing the signals that make a conversation timely: unhedged exposure, changing trade patterns, policy lapses Learning from the conversations that already convert clients, and productising them Repeat Hedging & Policy Turning a first hedge into a second and a third Moving clients from ad-hoc trades onto a standing hedging policy they run every month Statements, notifications and review moments that build the habit and prove the value after the fact Experimentation & Measurement A cadence of A/B tests across the journey, not a feature backlog Reading results honestly, including the ones that kill your own ideas Building the measurement so conversion, and what's driving it What success looks like (12-18 months) Spot-to-hedger conversion rate is measurably higher, and you can attribute the lift A meaningful share of new hedgers convert through product journeys rather than a CPM conversation CPMs work from exposure signals in a tool instead of instinct and spreadsheets, and cover more clients as a result Clients can articulate their own FX exposure - and clients who hedge once come back without being called More hedgers move onto hedging policies rather than trading ad hoc Product - not people - becomes the primary driver of hedging conversion What makes this role hard You're changing behaviour, not shipping features. The instrument already exists and works; the reason more clients don't use it is understanding, trust and habit. It's a two-sided problem. Clients and CPMs need different views of the same truth, and building for one badly makes the other worse but the CPMs must know what the client can see to have consultative conversations The baseline isn't zero. There's an existing business and an existing way of converting clients, you have to improve on it without disrupting it. Exposure is genuinely hard to model. Client data is incomplete, trade history is a proxy for intent, and being confidently wrong about someone's exposure destroys trust instantly. You're helping non-experts make decisions with real financial consequences. Oversimplify and you mislead; don't simplify and nobody acts. You'll navigate real-world complexity: regional and regulatory nuance, credit and margin implications, and client segments with genuinely different needs. Who we are looking for Prior FX or hedging experience is a plus, not a requirement. We're looking for someone who can move a hard conversion number in a complex, regulated environment - with strong agency, sharp analytical instincts, and a real feel for why people do and don't act. Must-have: 4+ years of product management experience, including at least one role owning conversion, adoption or engagement outcomes end-to-end Strong analytics and experimentation skills - funnel analysis, cohort and retention analysis, designing and interpreting A/B tests Experience designing lifecycle journeys or triggered workflows, and the messaging that carries them Fluent English (daily collaboration with global commercial, tech and Legal/Compliance/Risk stakeholders) Nice-to-have: Familiarity with foreign exchange, hedging or other asset classes Experience in fintech or regulated financial products Experience building internal or advisor-facing tooling alongside client-facing product Localisation awareness Strong Product Fundamentals - breaks down ambiguous problems into clear product opportunities; comfortable working across UX, data and operations; focused on outcomes, not just delivery. Funnel & Journey Thinking - instinctively looks for where clients fall out and why; designs staged journeys rather than isolated features; sizes the opportunity before designing the fix. Two-Sided Design - builds for clients and the internal teams serving them at once; understands the trade-offs between automation and human judgement. Behavioural Instinct - thinks in triggers, incentives and habit loops; understands that conversion is earned, not shipped. Analytical Depth - partners with Data rather than outsourcing the thinking; can build the exposure and funnel view themselves and defend it. Commercial Awareness - understands how product decisions land in revenue and margin; prioritises on business impact, not just user feedback. High Agency & Pragmatism - comfortable operating in under-defined environments; bias to action; doesn't wait for perfect structure. Deep Customer Curiosity - regularly speaks to clients and CPMs; uses it to inform decisions, not just validation. Why Ebury? Competitive Starting Salary with an annual discretionary bonusthat truly rewards your performance from day one. Dedicated Mentorship: Learn directly from experienced managers who are invested in your success. Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best. Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury. Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits. Central London Office: A fantastic location with excellent transport links. You can also connect with me on LinkedIn - Fabienne Zigrit . click apply for full job details
MissionNeko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role PurposeOur clinics are where Neko shows up most tangibly - for our members and for our teams. Nowhere carries more of that than the UK: currently our largest clinical market, and the clearest test of whether our people practices hold up under real growth. What members experience in clinic is downstream of how those teams are built and led. This role operates across two teams: a cross-functional People team that supports UK clinics locally, and Neko's global People Partner team, focused on clinics and operations worldwide - together built to deliver one people agenda that holds up locally and at scale. As UK Lead, this role owns the full people strategy behind how the UK scales: what the organisation looks like, how clinic teams are shaped and staffed, how people are led, developed, and rewarded, and what it feels like to work here. It also carries the embedded, day-to-day work of keeping clinics running well today. Both, at the same time, and neither at arm's length. What you'll do in the first 6-12 MonthsOwn the clinical people agenda for the UK Be the day-to-day People partner across UK clinical leadership - senior operations and medical leaders through to frontline clinic managers - owning workforce planning, organisational design, and talent decisions for the clinical population Sit at the table with UK clinical leadership as the voice of the people agenda Support the development and internal mobility routes that let clinical talent grow - into deeper expertise, wider scope, or leadership Work as part of a cross-functional local People team - alongside TA, Rewards, Growth, and People Ops partners - to deliver one joined-up agenda for UK clinics Be embedded in clinics Spend real time in clinics to understand how work actually happens - not just what's written down Build trust with clinic teams by showing up consistently, listening carefully, and following through Stay close to what members experience in clinic, and read it as signal about how the team is resourced, structured, and led Bring sound judgement and discretion to the most sensitive people matters on the clinical floor Help clinic leaders lead well Coach leaders through hiring, performance, and the conversations that are hard but important Build the leadership capability and multi-way feedback culture that keep employee relations issues from piling up - and support teams and leaders through the ones that do Support first-time clinic managers as they build confidence, capability, and steady leadership habits Turn central People programmes into clinic-ready practice, and call out where a centralised approach misses frontline reality Data-informed, judgement-led, moving at the pace of the business Use staffing patterns, clinical pipeline data, and on-the-ground signal to shape workforce decisions ahead of need Put data and AI to work in how the People agenda actually runs - sharper decisions, less manual effort, and more time on the judgement calls and the highest-impact work Spot strain, inconsistency, or risk early, and address it before it reaches a member - team strain usually shows up in the clinic room before it shows up in the data Take change from decision to genuine adoption - bringing clinic teams with you, without pausing delivery to do it Hold both hats: UK delivery and global clinical strategy Operate as part of Neko's global People Partner team, and help drive its clinical strategy rather than just feed into it Bring the UK's clinical reality into that team's agenda, so decisions made at scale hold up on the ground Minumum Requirements 8+ years as a senior People or HR Business Partner leader, supporting both senior levels of leadership and frontline leaders of larger teams Experience holding a local delivery mandate and a genuine seat in broader, cross-market strategy at the same time A track record of leading people change in fast-moving, scaling businesses - comfortable revisiting what you built six months ago because the business has moved Fluent with people data and actively using AI in your own work - to reach better decisions, and to cover more ground than the role would otherwise allow A habit of tying people decisions to the experience customers or members actually receive - able to show how team design, capability, and morale land in the room, not just in engagement scores Able to support employee relations, but stronger still at building the leadership capability and culture - feedback, engagement, trust - that stops most of it arising Working knowledge of UK employment law, with the judgement to know when to bring in specialist expertise Based in London, and ready to spend regular time in clinics
Aug 26, 2026
Full time
MissionNeko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role PurposeOur clinics are where Neko shows up most tangibly - for our members and for our teams. Nowhere carries more of that than the UK: currently our largest clinical market, and the clearest test of whether our people practices hold up under real growth. What members experience in clinic is downstream of how those teams are built and led. This role operates across two teams: a cross-functional People team that supports UK clinics locally, and Neko's global People Partner team, focused on clinics and operations worldwide - together built to deliver one people agenda that holds up locally and at scale. As UK Lead, this role owns the full people strategy behind how the UK scales: what the organisation looks like, how clinic teams are shaped and staffed, how people are led, developed, and rewarded, and what it feels like to work here. It also carries the embedded, day-to-day work of keeping clinics running well today. Both, at the same time, and neither at arm's length. What you'll do in the first 6-12 MonthsOwn the clinical people agenda for the UK Be the day-to-day People partner across UK clinical leadership - senior operations and medical leaders through to frontline clinic managers - owning workforce planning, organisational design, and talent decisions for the clinical population Sit at the table with UK clinical leadership as the voice of the people agenda Support the development and internal mobility routes that let clinical talent grow - into deeper expertise, wider scope, or leadership Work as part of a cross-functional local People team - alongside TA, Rewards, Growth, and People Ops partners - to deliver one joined-up agenda for UK clinics Be embedded in clinics Spend real time in clinics to understand how work actually happens - not just what's written down Build trust with clinic teams by showing up consistently, listening carefully, and following through Stay close to what members experience in clinic, and read it as signal about how the team is resourced, structured, and led Bring sound judgement and discretion to the most sensitive people matters on the clinical floor Help clinic leaders lead well Coach leaders through hiring, performance, and the conversations that are hard but important Build the leadership capability and multi-way feedback culture that keep employee relations issues from piling up - and support teams and leaders through the ones that do Support first-time clinic managers as they build confidence, capability, and steady leadership habits Turn central People programmes into clinic-ready practice, and call out where a centralised approach misses frontline reality Data-informed, judgement-led, moving at the pace of the business Use staffing patterns, clinical pipeline data, and on-the-ground signal to shape workforce decisions ahead of need Put data and AI to work in how the People agenda actually runs - sharper decisions, less manual effort, and more time on the judgement calls and the highest-impact work Spot strain, inconsistency, or risk early, and address it before it reaches a member - team strain usually shows up in the clinic room before it shows up in the data Take change from decision to genuine adoption - bringing clinic teams with you, without pausing delivery to do it Hold both hats: UK delivery and global clinical strategy Operate as part of Neko's global People Partner team, and help drive its clinical strategy rather than just feed into it Bring the UK's clinical reality into that team's agenda, so decisions made at scale hold up on the ground Minumum Requirements 8+ years as a senior People or HR Business Partner leader, supporting both senior levels of leadership and frontline leaders of larger teams Experience holding a local delivery mandate and a genuine seat in broader, cross-market strategy at the same time A track record of leading people change in fast-moving, scaling businesses - comfortable revisiting what you built six months ago because the business has moved Fluent with people data and actively using AI in your own work - to reach better decisions, and to cover more ground than the role would otherwise allow A habit of tying people decisions to the experience customers or members actually receive - able to show how team design, capability, and morale land in the room, not just in engagement scores Able to support employee relations, but stronger still at building the leadership capability and culture - feedback, engagement, trust - that stops most of it arising Working knowledge of UK employment law, with the judgement to know when to bring in specialist expertise Based in London, and ready to spend regular time in clinics
We are looking for a Director, Distribution and Funder Engagement (US and Europe) LBSF offers a varied product range; from core products including Supply Chain Finance and Securitisation to products in development/close to release incl. but not limited to inventory finance, portfolio receivables financing, prepayment / trade advance, leasing, asset as a service. LBSF generally targets sub-investment grade rated companies (although its solutions are also applicable to investment grade organisations) to provide the aforementioned solutions. Today its client base is mostly focused around telecoms however LBSF is making inroads with adjacent industries. In order to drive business growth LBSF seeks an individual with proven capabilities and pre-existing relationships, to source/identify appropriate funders and partners for the transactions it envisages, in UK/Europe as well as the US, and drive onboarding such partners into a specific transaction and wider relationship. Originate discussions and drive forward partnership development by making contact with relevant players in the industry from (a) your personal network; (b) funders already known to LBSF and Liberty Global; (c) reverse inquiries Act as key point of contact for these organisations, representing LBSF with aim to drive forward growth agenda Support origination by potentially attending on-site (US, UK, Europe) meetings with clients/origination teams and relevant funders Provide meaningful insight into opportunities LBSF has to funders but also advise team on the risk return profiles that various investors have and how such targets change over time Pitch opportunities to funders in partnership with origination and product colleagues, and navigate specific requirements or requests to be able to shape the deal in a way that suits their needs Identify appropriate new funders for existing 3rd party transactions to enable growth at most favourable terms Provision of market intelligence as it relates to (a) players in the working capital financing (b) new entrants, especially non banks (c) structural or strategic changes at working capital financing providers resulting in the potential availability or acquisition of clients or a client portfolio To note that availability to support US hours will be required (possible to begin later in the day and end later). Originate discussions and drive forward partnership development by making contact with relevant players in the industry from (a) your personal network; (b) funders already known to LBSF and Liberty Global; (c) reverse inquiries Act as key point of contact for these organisations, representing LBSF with aim to drive forward growth agenda Support origination by potentially attending on-site (US, UK, Europe) meetings with clients/origination teams and relevant funders Provide meaningful insight into opportunities LBSF has to funders but also advise team on the risk return profiles that various investors have and how such targets change over time Pitch opportunities to funders in partnership with origination and product colleagues, and navigate specific requirements or requests to be able to shape the deal in a way that suits their needs Identify appropriate new funders for existing 3rd party transactions to enable growth at most favourable terms Provision of market intelligence as it relates to (a) players in the working capital financing (b) new entrants, especially non banks (c) structural or strategic changes at working capital financing providers resulting in the potential availability or acquisition of clients or a client portfolio To note that availability to support US hours will be required (possible to begin later in the day and end later) Knowledge & Experience Relevant years experience in Structured Finance, Corporate Finance, Transactional Banking Relevant years experience in working capital financing distribution Existing relationships with a vast array of funders required (incl. a significant number of potentially suitable non bank investors) Knowledge of working capital market intelligence required Prior experience with working in the US / managing US funding institution relationships / knowledge of the US funding landscape is required Prior experience in wider structured finance arena would be a plus Prior experience with project financing would be a plus Skills & Abilities Experience in communication with potential funders and partners (internal/external) Ability to evaluate funder needs and source relevant opportunities Facilitate introductions and oversee discussions from initial meetings through to the 'sales' process and deal closure What's in it for you? Competitive salary + Bonus where applicable 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! We're on a mission to redefine global business services with our tech-enabled solutions, that deliver efficiency, scale and value for our customers. With over 20 years of experience, our team of passionate specialists have perfected an approach that deals with the demands of today and the markets of the future, so our customers stay one step ahead and unlock the freedom to grow. We leverage technology expertise and global perspective, to challenge conventional thinking, transform operational efficiency, and eliminate administrative complexity. Thanks for your interest in working on our team
Aug 26, 2026
Full time
We are looking for a Director, Distribution and Funder Engagement (US and Europe) LBSF offers a varied product range; from core products including Supply Chain Finance and Securitisation to products in development/close to release incl. but not limited to inventory finance, portfolio receivables financing, prepayment / trade advance, leasing, asset as a service. LBSF generally targets sub-investment grade rated companies (although its solutions are also applicable to investment grade organisations) to provide the aforementioned solutions. Today its client base is mostly focused around telecoms however LBSF is making inroads with adjacent industries. In order to drive business growth LBSF seeks an individual with proven capabilities and pre-existing relationships, to source/identify appropriate funders and partners for the transactions it envisages, in UK/Europe as well as the US, and drive onboarding such partners into a specific transaction and wider relationship. Originate discussions and drive forward partnership development by making contact with relevant players in the industry from (a) your personal network; (b) funders already known to LBSF and Liberty Global; (c) reverse inquiries Act as key point of contact for these organisations, representing LBSF with aim to drive forward growth agenda Support origination by potentially attending on-site (US, UK, Europe) meetings with clients/origination teams and relevant funders Provide meaningful insight into opportunities LBSF has to funders but also advise team on the risk return profiles that various investors have and how such targets change over time Pitch opportunities to funders in partnership with origination and product colleagues, and navigate specific requirements or requests to be able to shape the deal in a way that suits their needs Identify appropriate new funders for existing 3rd party transactions to enable growth at most favourable terms Provision of market intelligence as it relates to (a) players in the working capital financing (b) new entrants, especially non banks (c) structural or strategic changes at working capital financing providers resulting in the potential availability or acquisition of clients or a client portfolio To note that availability to support US hours will be required (possible to begin later in the day and end later). Originate discussions and drive forward partnership development by making contact with relevant players in the industry from (a) your personal network; (b) funders already known to LBSF and Liberty Global; (c) reverse inquiries Act as key point of contact for these organisations, representing LBSF with aim to drive forward growth agenda Support origination by potentially attending on-site (US, UK, Europe) meetings with clients/origination teams and relevant funders Provide meaningful insight into opportunities LBSF has to funders but also advise team on the risk return profiles that various investors have and how such targets change over time Pitch opportunities to funders in partnership with origination and product colleagues, and navigate specific requirements or requests to be able to shape the deal in a way that suits their needs Identify appropriate new funders for existing 3rd party transactions to enable growth at most favourable terms Provision of market intelligence as it relates to (a) players in the working capital financing (b) new entrants, especially non banks (c) structural or strategic changes at working capital financing providers resulting in the potential availability or acquisition of clients or a client portfolio To note that availability to support US hours will be required (possible to begin later in the day and end later) Knowledge & Experience Relevant years experience in Structured Finance, Corporate Finance, Transactional Banking Relevant years experience in working capital financing distribution Existing relationships with a vast array of funders required (incl. a significant number of potentially suitable non bank investors) Knowledge of working capital market intelligence required Prior experience with working in the US / managing US funding institution relationships / knowledge of the US funding landscape is required Prior experience in wider structured finance arena would be a plus Prior experience with project financing would be a plus Skills & Abilities Experience in communication with potential funders and partners (internal/external) Ability to evaluate funder needs and source relevant opportunities Facilitate introductions and oversee discussions from initial meetings through to the 'sales' process and deal closure What's in it for you? Competitive salary + Bonus where applicable 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! We're on a mission to redefine global business services with our tech-enabled solutions, that deliver efficiency, scale and value for our customers. With over 20 years of experience, our team of passionate specialists have perfected an approach that deals with the demands of today and the markets of the future, so our customers stay one step ahead and unlock the freedom to grow. We leverage technology expertise and global perspective, to challenge conventional thinking, transform operational efficiency, and eliminate administrative complexity. Thanks for your interest in working on our team
Internal Audit, Transaction Banking Technology Audit, Associate, Birmingham location_on Birmingham, West Midlands, England, United Kingdom In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. What We Do As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and antifinancial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks; and Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. Who We Look For Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. As a Technology Auditor, you will be involved in auditing various technology systems / applications used within the firm to provide assurance on the application controls, data quality, data flows, data calculation processes used for regulatory reporting, along with other General Technology Controls including Application entitlements, Data Retention and Software Change Management. Your Impact As part of the third line of defense, you will be involved in independently assessing the firm's overall control environment, and communicating the results to the firm's local and global management the effectiveness of the firm's controls that mitigate current and emerging risks, and monitoring the management's implementation of control measures. In doing so, you are supporting the provision of independent, objective and timely assurance around the firm's internal control structure, and supporting the Audit Committee, the Board of Directors and Risk Committee in fulfilling their oversight responsibilities. Responsibilities You will play a vital role in audit execution focusing on the review of Technology processes and analysing the risks involved and assessing the design and operating effectiveness of the controls implemented to mitigate the risk. You will be responsible in documenting the assessments and testing conducted and discussing the results with the firms local and global management. In addition, you will also monitor and follow up with management on the resolution of the open audit findings. Basic Qualifications BE/B Tech/MCA/MBA in Systems/MSc or equivalent University degrees in technology 3 - 6 years of experience as a Technology auditor covering IT applications and processes Strong written and verbal communication skills Understanding of software development concepts and system architecture Basic level understanding of cloud infrastructure, databases, operating systems and messaging Proficiency in data analysis using Excel or SQL Must be highly motivated with strong analytical skills, willing and able to learn new business and system processes quickly Preferred Qualifications Experience with Data Analytics tools and techniques, and Cyber security Relevant certification or industry accreditation (e.g. CISA) Knowledge of Financial Products and Services ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Aug 26, 2026
Full time
Internal Audit, Transaction Banking Technology Audit, Associate, Birmingham location_on Birmingham, West Midlands, England, United Kingdom In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. What We Do As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and antifinancial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks; and Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. Who We Look For Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. As a Technology Auditor, you will be involved in auditing various technology systems / applications used within the firm to provide assurance on the application controls, data quality, data flows, data calculation processes used for regulatory reporting, along with other General Technology Controls including Application entitlements, Data Retention and Software Change Management. Your Impact As part of the third line of defense, you will be involved in independently assessing the firm's overall control environment, and communicating the results to the firm's local and global management the effectiveness of the firm's controls that mitigate current and emerging risks, and monitoring the management's implementation of control measures. In doing so, you are supporting the provision of independent, objective and timely assurance around the firm's internal control structure, and supporting the Audit Committee, the Board of Directors and Risk Committee in fulfilling their oversight responsibilities. Responsibilities You will play a vital role in audit execution focusing on the review of Technology processes and analysing the risks involved and assessing the design and operating effectiveness of the controls implemented to mitigate the risk. You will be responsible in documenting the assessments and testing conducted and discussing the results with the firms local and global management. In addition, you will also monitor and follow up with management on the resolution of the open audit findings. Basic Qualifications BE/B Tech/MCA/MBA in Systems/MSc or equivalent University degrees in technology 3 - 6 years of experience as a Technology auditor covering IT applications and processes Strong written and verbal communication skills Understanding of software development concepts and system architecture Basic level understanding of cloud infrastructure, databases, operating systems and messaging Proficiency in data analysis using Excel or SQL Must be highly motivated with strong analytical skills, willing and able to learn new business and system processes quickly Preferred Qualifications Experience with Data Analytics tools and techniques, and Cyber security Relevant certification or industry accreditation (e.g. CISA) Knowledge of Financial Products and Services ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Siemens Gas and Power GmbH & Co. KG
Hull, Yorkshire
Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. About the Role Job ID 301268 Location United Kingdom of Great Britain and Northern Ireland Kingston up Hull Cit Kingston Upon Hull Company Organization Wind Power Business Unit Operations Full-time Experience Level Professional / Experienced How to contribute to our vision Do you want to work as part of a close-knit team where you will strive to deliver world class quality? If yes, we are looking for a Crane Driver/Operative for our Final Assembly Segment (Seg 5) in Hull location. As Crane Operative you will be responsible to move, position or place blades, related components, machinery and equipment around the blade facility (internally and externally). When not performing blade and related components/equipment moves you will be required to support other areas of production as required and be responsible for housekeeping of work area. Some of your key tasks will include but not be limited to: Following Siemens' safety policy, procedures, lift plans and quality standards Organising and planning lifts in accordance with manufacturers operating procedures Checking and monitoring lifts constantly ensuring very high levels of attention to detail Ensuring safe positioning of people as lifts are conducted Performing overhead crane and/or other assembly duties in line with specified training and competency measures Ensuring all relevant personnel are fully aware of the job task prior to commencement of work Supporting other areas of production as required Carrying out tandem and synchronised lifts Stopping the lift if an action is considered unsafe and report Inspecting crane and lifting equipment daily and report faults What You Need to Make a Difference A passion for renewable energy and a sense for the importance to lead the change. We are also looking for Experience of operating overheads/Gantry and console cranes and lifting machinery Good knowledge of LOLER (Lifting Operations and Lifting Equipment Regulations) preferred A preferred experience of 50 tons minimum overhead crane operations We pride ourselves on health and safety and we want you to show us you are equally committed to this. You will have exceptional levels of attention to detail, and the ability to follow all processes exactly. A desire to continuously improve Ability to work a shift pattern that includes working days, nights and weekends In return of your commitment, we offer you Become a part of our mission for sustainability: Clean energy for generations to come A global team of diverse colleagues who share passion for renewable energy Trust and empowerment to make your own ideas reality Personal and professional development to grow internally within our organisation Become a part of our mission for sustainability: Clean energy for generations to come. We are a global team of diverse colleagues who share a passion for renewable energy and have a culture of trust and empowerment to make your own ideas a reality. We focus on personal and professional development to grow internally within our organisation. Siemens Gamesa offers a wide variety of benefits such as flexible working hours as well as home-office possibility for many colleagues, employer-funded pension, attractive remuneration package (fixed/variable) and local benefits such as subsided lunch, employee discounts and much more How do you imagine the future? Our global team is on the front line of tackling the climate crisis, reducing carbon emissions - the greatest challenge we face. We believe diversity creates more opportunity for success. That's why we recruit great minds from all walks of life: it doesn't matter the gender, age, ethnic background, sexual orientation or disability. Our main aim is to find people from around the globe who can contribute to world-changing technology.
Aug 26, 2026
Full time
Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. About the Role Job ID 301268 Location United Kingdom of Great Britain and Northern Ireland Kingston up Hull Cit Kingston Upon Hull Company Organization Wind Power Business Unit Operations Full-time Experience Level Professional / Experienced How to contribute to our vision Do you want to work as part of a close-knit team where you will strive to deliver world class quality? If yes, we are looking for a Crane Driver/Operative for our Final Assembly Segment (Seg 5) in Hull location. As Crane Operative you will be responsible to move, position or place blades, related components, machinery and equipment around the blade facility (internally and externally). When not performing blade and related components/equipment moves you will be required to support other areas of production as required and be responsible for housekeeping of work area. Some of your key tasks will include but not be limited to: Following Siemens' safety policy, procedures, lift plans and quality standards Organising and planning lifts in accordance with manufacturers operating procedures Checking and monitoring lifts constantly ensuring very high levels of attention to detail Ensuring safe positioning of people as lifts are conducted Performing overhead crane and/or other assembly duties in line with specified training and competency measures Ensuring all relevant personnel are fully aware of the job task prior to commencement of work Supporting other areas of production as required Carrying out tandem and synchronised lifts Stopping the lift if an action is considered unsafe and report Inspecting crane and lifting equipment daily and report faults What You Need to Make a Difference A passion for renewable energy and a sense for the importance to lead the change. We are also looking for Experience of operating overheads/Gantry and console cranes and lifting machinery Good knowledge of LOLER (Lifting Operations and Lifting Equipment Regulations) preferred A preferred experience of 50 tons minimum overhead crane operations We pride ourselves on health and safety and we want you to show us you are equally committed to this. You will have exceptional levels of attention to detail, and the ability to follow all processes exactly. A desire to continuously improve Ability to work a shift pattern that includes working days, nights and weekends In return of your commitment, we offer you Become a part of our mission for sustainability: Clean energy for generations to come A global team of diverse colleagues who share passion for renewable energy Trust and empowerment to make your own ideas reality Personal and professional development to grow internally within our organisation Become a part of our mission for sustainability: Clean energy for generations to come. We are a global team of diverse colleagues who share a passion for renewable energy and have a culture of trust and empowerment to make your own ideas a reality. We focus on personal and professional development to grow internally within our organisation. Siemens Gamesa offers a wide variety of benefits such as flexible working hours as well as home-office possibility for many colleagues, employer-funded pension, attractive remuneration package (fixed/variable) and local benefits such as subsided lunch, employee discounts and much more How do you imagine the future? Our global team is on the front line of tackling the climate crisis, reducing carbon emissions - the greatest challenge we face. We believe diversity creates more opportunity for success. That's why we recruit great minds from all walks of life: it doesn't matter the gender, age, ethnic background, sexual orientation or disability. Our main aim is to find people from around the globe who can contribute to world-changing technology.
Head of Data & AI - Enterprise Capability & Risk Location: England Contract Type: Permanent We're currently speaking with a number of investment firms, financial services, fintechs and technology companies about senior AI & Data capability & AI risk leadership hires, and I'm keen to connect with individuals operating in this space or looking to step into their next leadership role. Across the organisations we work with, there is growing demand for senior leaders who can sit at the intersection or take lead on implementation of AI strategy, enterprise transformation and responsible AI risk governance. Many firms are now moving beyond AI experimentation and into larger-scale deployment, which is creating a new generation of leadership mandates focused on building AI capability across the enterprise. Typical roles we're discussing with clients include: Head of AI / Director of AI Strategy The insights requests and conversations with clients centre on: Defining enterprise AI strategy and operating models - "What are we doing with it and How!" Scaling AI and machine learning platforms - "Make AI work!" Leading generative AI adoption and product development Ensuring robust governance, regulatory alignment and responsible AI frameworks Partnering with executive leadership on long term AI investment and capability building We're particularly interested in connecting with leaders who bring experience across areas such as: Enterprise AI and machine learning strategy AI platform engineering and infrastructure AI governance, risk and regulatory frameworks Financial services AI use cases (fraud, risk, trading, automation) Generative AI and LLM deployment within large organisations Building and scaling high performing AI teams If you are currently leading AI initiatives, building AI platforms, or working on responsible AI and governance frameworks, I would be very interested to connect and exchange perspectives on how the market is evolving. Equally, if you're considering your next leadership move in this space over the next 12-18 months, feel free to reach out for a confidential conversation.
Aug 26, 2026
Full time
Head of Data & AI - Enterprise Capability & Risk Location: England Contract Type: Permanent We're currently speaking with a number of investment firms, financial services, fintechs and technology companies about senior AI & Data capability & AI risk leadership hires, and I'm keen to connect with individuals operating in this space or looking to step into their next leadership role. Across the organisations we work with, there is growing demand for senior leaders who can sit at the intersection or take lead on implementation of AI strategy, enterprise transformation and responsible AI risk governance. Many firms are now moving beyond AI experimentation and into larger-scale deployment, which is creating a new generation of leadership mandates focused on building AI capability across the enterprise. Typical roles we're discussing with clients include: Head of AI / Director of AI Strategy The insights requests and conversations with clients centre on: Defining enterprise AI strategy and operating models - "What are we doing with it and How!" Scaling AI and machine learning platforms - "Make AI work!" Leading generative AI adoption and product development Ensuring robust governance, regulatory alignment and responsible AI frameworks Partnering with executive leadership on long term AI investment and capability building We're particularly interested in connecting with leaders who bring experience across areas such as: Enterprise AI and machine learning strategy AI platform engineering and infrastructure AI governance, risk and regulatory frameworks Financial services AI use cases (fraud, risk, trading, automation) Generative AI and LLM deployment within large organisations Building and scaling high performing AI teams If you are currently leading AI initiatives, building AI platforms, or working on responsible AI and governance frameworks, I would be very interested to connect and exchange perspectives on how the market is evolving. Equally, if you're considering your next leadership move in this space over the next 12-18 months, feel free to reach out for a confidential conversation.
As a Rent Support Specialist based in Manchester, you will assist residents in managing their tenancy finances and accessing available benefits. This full-time role, offering a salary of £31,350, involves guiding individuals through rent-related queries and ensuring arrears are minimised. Your key skills will include strong communication, empathy, and a thorough understanding of housing legislation. You will collaborate closely with internal teams to provide tailored support, helping tenants sustain their homes. This position demands excellent organisational abilities and a calm approach to resolving complex financial situations. Onward offers a comprehensive benefits package including 32 days annual leave plus bank holidays, a pension scheme with matched contributions up to 10%, and a health cash plan. About The Role What you can expect from us We offer a competitive salary of £31,350. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. We are currently recruiting an Early Intervention Specialist (Rent Support Specialist) to join our Customer Account & Money Advice team. This is a 10-month maternity cover position working collaboratively across S4B, Onward Homes, and CPS. This is a hybrid, home-based role. You have no daily office requirement, but a minimum of one day office based is required at our S4B Office (15 Brunswick Street, Manchester, M13 9SU). Additionally, travel to various office locations is expected for meetings, training, and other business needs. Occasional work outside of office hours as and when required to attend meetings. Key responsibilities The purpose of this role is to work within the Customer Accounts team to effectively manage lower-level arrears cases and carry out other key administrative duties to protect Onward's income and maximise performance and help to sustain our customers' tenancies. Rent and Service Charge Accounts and Sundry Debts Management of rent and service charge accounts up to court level for all tenures across Onward Homes, Contour Property Services and S4B. Assist with tenancy sign-ups, informing customers of required payment in advance and their responsibility for ongoing payments. Where applicable, provide basic welfare benefit advice and liaise with local HB/DWP services when required. Ensure customers and former customers are contacted via various methods at the appropriate times to secure payments and maintain high income collection; using technology effectively to make sure we're having the right conversation with the right customers at the right time. Take accountability for handling income related inbound and outbound customer interaction via various channels, working collaboratively with the Customer Services Team. Play a key role in the achievement of the team KPI's by taking ownership for your own personal performance to achieve targets. Working proactively with colleagues to achieve high levels of performance and seek out opportunities for efficiencies. Take responsibility for administrative income related tasks. Legal Action Ensure action taken complies with pre-action protocols and Equality Act requirements prior to hand off to the Customer Accounts Specialist where applicable. Welfare Benefits Provide accurate advice and assistance to maximise income for customers. Refer customers to internal and external agencies as appropriate. Collaborative Working Work effectively with internal service areas to deliver a holistic package of housing related services to customers and maintain high income collection. Work with external agencies to achieve the best outcome for the customer and the business. Customer Service Deliver excellent customer service to our customers on a consistent basis; offering a bespoke tailored service to ensure high levels of satisfaction and outcomes, whilst adhering to the Customer Charter and delivering the quality of service set out in the Onward Style Guide. Skills/Experience Essential Willingness to develop knowledge and awareness of related housing regulations/ law. Ability to take an assertive yet supportive approach to negotiate successful outcomes for Onward, Contour Property Services, S4B and their customers. Demonstrates high levels of motivation and resilience combined with enthusiasm, commitment and a curious, inquisitive approach to challenge and seek continuous improvement. Experience of delivering high levels of Customer Service. Experience of liaising with external partners. Ability to adapt to change to improve performance. Competent user of technology with an understanding of its role in communication and driving business success. Good understanding of the social, economic, and political context in the neighbourhoods in which we operate. Excellent written and oral communications skills, conveying information in a suitable and relevant way. IT skills - Microsoft office to Intermediate level. Essential Qualifications Educated to GCSE standard or equivalent qualification/ experience. Desirable Relevant professional qualification e.g., CIH. GCSE English and Mathematics at Grade C or 4 and above About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 26, 2026
Full time
As a Rent Support Specialist based in Manchester, you will assist residents in managing their tenancy finances and accessing available benefits. This full-time role, offering a salary of £31,350, involves guiding individuals through rent-related queries and ensuring arrears are minimised. Your key skills will include strong communication, empathy, and a thorough understanding of housing legislation. You will collaborate closely with internal teams to provide tailored support, helping tenants sustain their homes. This position demands excellent organisational abilities and a calm approach to resolving complex financial situations. Onward offers a comprehensive benefits package including 32 days annual leave plus bank holidays, a pension scheme with matched contributions up to 10%, and a health cash plan. About The Role What you can expect from us We offer a competitive salary of £31,350. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. We are currently recruiting an Early Intervention Specialist (Rent Support Specialist) to join our Customer Account & Money Advice team. This is a 10-month maternity cover position working collaboratively across S4B, Onward Homes, and CPS. This is a hybrid, home-based role. You have no daily office requirement, but a minimum of one day office based is required at our S4B Office (15 Brunswick Street, Manchester, M13 9SU). Additionally, travel to various office locations is expected for meetings, training, and other business needs. Occasional work outside of office hours as and when required to attend meetings. Key responsibilities The purpose of this role is to work within the Customer Accounts team to effectively manage lower-level arrears cases and carry out other key administrative duties to protect Onward's income and maximise performance and help to sustain our customers' tenancies. Rent and Service Charge Accounts and Sundry Debts Management of rent and service charge accounts up to court level for all tenures across Onward Homes, Contour Property Services and S4B. Assist with tenancy sign-ups, informing customers of required payment in advance and their responsibility for ongoing payments. Where applicable, provide basic welfare benefit advice and liaise with local HB/DWP services when required. Ensure customers and former customers are contacted via various methods at the appropriate times to secure payments and maintain high income collection; using technology effectively to make sure we're having the right conversation with the right customers at the right time. Take accountability for handling income related inbound and outbound customer interaction via various channels, working collaboratively with the Customer Services Team. Play a key role in the achievement of the team KPI's by taking ownership for your own personal performance to achieve targets. Working proactively with colleagues to achieve high levels of performance and seek out opportunities for efficiencies. Take responsibility for administrative income related tasks. Legal Action Ensure action taken complies with pre-action protocols and Equality Act requirements prior to hand off to the Customer Accounts Specialist where applicable. Welfare Benefits Provide accurate advice and assistance to maximise income for customers. Refer customers to internal and external agencies as appropriate. Collaborative Working Work effectively with internal service areas to deliver a holistic package of housing related services to customers and maintain high income collection. Work with external agencies to achieve the best outcome for the customer and the business. Customer Service Deliver excellent customer service to our customers on a consistent basis; offering a bespoke tailored service to ensure high levels of satisfaction and outcomes, whilst adhering to the Customer Charter and delivering the quality of service set out in the Onward Style Guide. Skills/Experience Essential Willingness to develop knowledge and awareness of related housing regulations/ law. Ability to take an assertive yet supportive approach to negotiate successful outcomes for Onward, Contour Property Services, S4B and their customers. Demonstrates high levels of motivation and resilience combined with enthusiasm, commitment and a curious, inquisitive approach to challenge and seek continuous improvement. Experience of delivering high levels of Customer Service. Experience of liaising with external partners. Ability to adapt to change to improve performance. Competent user of technology with an understanding of its role in communication and driving business success. Good understanding of the social, economic, and political context in the neighbourhoods in which we operate. Excellent written and oral communications skills, conveying information in a suitable and relevant way. IT skills - Microsoft office to Intermediate level. Essential Qualifications Educated to GCSE standard or equivalent qualification/ experience. Desirable Relevant professional qualification e.g., CIH. GCSE English and Mathematics at Grade C or 4 and above About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Capital One (Europe) Plc
Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireLead Process Manager - Financial Crime About the role As a Principal Associate Process Manager, you will own the end-to-end design and health of our Financial Crime processes, spanning Transaction and Application Fraud, Disputes, AML, and Authorisations. You will be responsible for defining process strategy, developing robust oversight, and driving continuous improvement across the Financial Crime portfolio. This is a highly collaborative role where you will lead complex problem-solving initiatives to eliminate operational inefficiencies, balancing commercial and regulatory requirements to deliver exceptional outcomes for both our customers and our operations teams. What you'll do Process Design & Optimisation: Own and critically challenge process scope, design, and management; define success measures and dynamically monitor Key Results and Critical to Quality metrics. Risk & Control Ownership: Take accountability for the risk and control environment, ensuring regulatory requirements are robustly applied, mitigated, and governed. Continuous Improvement: Apply structured, data-driven methodologies to solve complex problems, lead large-scale transformations, and continuously develop and share process improvement tools to uplift process capabilities within the wider team. Issue Management & Governance: Establish strong governance practices to oversee process health, ruthlessly prioritise improvements, and lead root-cause analysis to resolve operational breakdowns. Stakeholder & Operational Influence: Collaborate closely with strategy and servicing teams to deliver the roadmap, while influencing business changes that impact your process The skills and experience you need Process Management Expertise: Proven experience in process management within a regulated industry, with a Lean Six Sigma certification being highly desirable. Risk & Control Management: Prior experience identifying operational risks and managing mitigations through the implementation of robust internal controls. Structured Problem Solving: A track record of using data-driven process management techniques to define problems, implement solutions, and manage large-scale transformation projects. Cross-Functional Collaboration: Exceptional stakeholder management skills with the ability to influence business decisions, manage change, and work collaboratively across diverse teams. Operational Insight & Attention to Detail: A detail-oriented mindset with the ability to master complex systems, ideally complemented by experience working within a contact centre environment. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 25, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireLead Process Manager - Financial Crime About the role As a Principal Associate Process Manager, you will own the end-to-end design and health of our Financial Crime processes, spanning Transaction and Application Fraud, Disputes, AML, and Authorisations. You will be responsible for defining process strategy, developing robust oversight, and driving continuous improvement across the Financial Crime portfolio. This is a highly collaborative role where you will lead complex problem-solving initiatives to eliminate operational inefficiencies, balancing commercial and regulatory requirements to deliver exceptional outcomes for both our customers and our operations teams. What you'll do Process Design & Optimisation: Own and critically challenge process scope, design, and management; define success measures and dynamically monitor Key Results and Critical to Quality metrics. Risk & Control Ownership: Take accountability for the risk and control environment, ensuring regulatory requirements are robustly applied, mitigated, and governed. Continuous Improvement: Apply structured, data-driven methodologies to solve complex problems, lead large-scale transformations, and continuously develop and share process improvement tools to uplift process capabilities within the wider team. Issue Management & Governance: Establish strong governance practices to oversee process health, ruthlessly prioritise improvements, and lead root-cause analysis to resolve operational breakdowns. Stakeholder & Operational Influence: Collaborate closely with strategy and servicing teams to deliver the roadmap, while influencing business changes that impact your process The skills and experience you need Process Management Expertise: Proven experience in process management within a regulated industry, with a Lean Six Sigma certification being highly desirable. Risk & Control Management: Prior experience identifying operational risks and managing mitigations through the implementation of robust internal controls. Structured Problem Solving: A track record of using data-driven process management techniques to define problems, implement solutions, and manage large-scale transformation projects. Cross-Functional Collaboration: Exceptional stakeholder management skills with the ability to influence business decisions, manage change, and work collaboratively across diverse teams. Operational Insight & Attention to Detail: A detail-oriented mindset with the ability to master complex systems, ideally complemented by experience working within a contact centre environment. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We are looking for a Senior Infrastructure & Azure Specialist to take ownership of a complex hybrid technology environment spanning Microsoft Azure, Microsoft 365, endpoint management and traditional on-premises infrastructure. This is not a pure Azure cloud role. You will need strong, hands-on Azure experience, but you must also be comfortable managing Windows Server, Active Directory, virtualisation, storage, backup and end user computing platforms. Working closely with the Head of IT Infrastructure, you will help maintain the security, availability and performance of the infrastructure estate while supporting cloud migration, technology refresh, security uplift and business growth projects. Key responsibilities Manage and improve a hybrid estate spanning Azure, Microsoft 365 and on-premises infrastructure. Administer Azure compute, storage, networking and Entra ID. Support Windows Server, Active Directory and VMware or Hyper-V environments. Manage endpoint provisioning, compliance and patching through Microsoft Intune. Administer Exchange Online, Teams, SharePoint and OneDrive. Maintain backup, disaster recovery and business-continuity capabilities. Own escalated infrastructure incidents through to resolution and root-cause analysis. Address vulnerabilities, patching requirements, access controls and infrastructure hardening. Deliver infrastructure refresh, migration and security-improvement projects. Support distributed IT teams across a multi-site organisation. Maintain accurate technical documentation, asset records and configuration information. Experience Required Strong, production-level Microsoft Azure infrastructure experience. Broad knowledge of both cloud and traditional on-premises infrastructure. Hands-on experience with Azure virtual machines, storage, networking and Entra ID. Strong Microsoft 365 administration experience. Experience managing devices at scale through Microsoft Intune. Good knowledge of Windows Server, Active Directory and virtualisation. Experience with backup, disaster recovery and tested recovery procedures. Strong incident-management, troubleshooting and root-cause analysis capabilities. An organised approach to documentation, change control and ITSM processes. Confidence working with senior stakeholders and geographically distributed IT teams. Microsoft certifications such as AZ-104, MS-102 or SC-300 would be beneficial, as would experience in a multi-site, international or high growth organisation. This role would suit a senior infrastructure professional who has developed strong Azure capability but still enjoys taking ownership of the wider technology estate. You will play an important role in keeping both cloud and on-premises platforms secure, resilient and ready to support continued business growth. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Aug 25, 2026
Full time
We are looking for a Senior Infrastructure & Azure Specialist to take ownership of a complex hybrid technology environment spanning Microsoft Azure, Microsoft 365, endpoint management and traditional on-premises infrastructure. This is not a pure Azure cloud role. You will need strong, hands-on Azure experience, but you must also be comfortable managing Windows Server, Active Directory, virtualisation, storage, backup and end user computing platforms. Working closely with the Head of IT Infrastructure, you will help maintain the security, availability and performance of the infrastructure estate while supporting cloud migration, technology refresh, security uplift and business growth projects. Key responsibilities Manage and improve a hybrid estate spanning Azure, Microsoft 365 and on-premises infrastructure. Administer Azure compute, storage, networking and Entra ID. Support Windows Server, Active Directory and VMware or Hyper-V environments. Manage endpoint provisioning, compliance and patching through Microsoft Intune. Administer Exchange Online, Teams, SharePoint and OneDrive. Maintain backup, disaster recovery and business-continuity capabilities. Own escalated infrastructure incidents through to resolution and root-cause analysis. Address vulnerabilities, patching requirements, access controls and infrastructure hardening. Deliver infrastructure refresh, migration and security-improvement projects. Support distributed IT teams across a multi-site organisation. Maintain accurate technical documentation, asset records and configuration information. Experience Required Strong, production-level Microsoft Azure infrastructure experience. Broad knowledge of both cloud and traditional on-premises infrastructure. Hands-on experience with Azure virtual machines, storage, networking and Entra ID. Strong Microsoft 365 administration experience. Experience managing devices at scale through Microsoft Intune. Good knowledge of Windows Server, Active Directory and virtualisation. Experience with backup, disaster recovery and tested recovery procedures. Strong incident-management, troubleshooting and root-cause analysis capabilities. An organised approach to documentation, change control and ITSM processes. Confidence working with senior stakeholders and geographically distributed IT teams. Microsoft certifications such as AZ-104, MS-102 or SC-300 would be beneficial, as would experience in a multi-site, international or high growth organisation. This role would suit a senior infrastructure professional who has developed strong Azure capability but still enjoys taking ownership of the wider technology estate. You will play an important role in keeping both cloud and on-premises platforms secure, resilient and ready to support continued business growth. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
GMP Recruitment Agency Limited are proud to be partnered with one of the leading law firms in the UK. We are looking for a confident, approachable and enthusiastic IT Trainer to become the go-to person for IT training across multiple sites. You ll help colleagues get the most out of the technology they use every day. This could mean delivering one-to-one support, running group training sessions, creating easy-to-follow guides and videos, or helping new starters get comfortable with our systems. This is a hands-on training role , with a strong focus on people, communication and creating useful learning materials. You ll also have responsibility for administering and developing the content within our Learning Management System (LMS) . Location & Travel This is a multi-site role , and regular travel between our offices will be an important part of the position. You ll provide training and support across our offices in: Southampton Fareham Portsmouth Chandler's Ford Waterlooville Travel will include supporting colleagues through face-to-face training, new starter inductions, group sessions and regular floor walking. You ll need to be comfortable working across different locations and managing your time effectively between sites. You ll provide training in a variety of formats, depending on what works best for the individual or team. Delivering one-to-one training, both in person and remotely. Running group and department training sessions. Supporting new starters with IT inductions. Providing hands-on support through regular floor walking across our branches. Adapting your training style to suit different levels of IT knowledge and confidence. Organising external training courses or venues where appropriate. Providing ongoing support and guidance as colleagues become familiar with new systems. You ll be responsible for making sure our training resources are useful, accessible and kept up to date. Creating and maintaining training documentation and user guides. Creating video guides and other learning resources. Developing quizzes and knowledge checks. Creating surveys and gathering feedback from learners. Uploading and managing learning materials within the LMS. Keeping training content up to date when systems or processes change. You'll work closely with departmental "Buddies" and colleagues across the business to continually improve our training. Keeping departmental Buddies informed about changes to systems and processes. Working with them to identify training needs. Updating training materials when processes change. Gathering feedback and looking for ways to improve our training. Helping departments prepare for new technology and ways of working. You'll work closely with our IT Developers when new systems, features or processes are being introduced. You ll help make sure training is ready when new technology goes live by: Understanding new developments and how they will affect staff. Working with developers during new initiatives and development sprints. Creating training materials ahead of new system launches. Helping create UAT (User Acceptance Testing) checklists. Identifying potential training or usability issues before a system goes live. Making sure staff are properly prepared for changes. Train-the-Trainer You'll also have the opportunity to learn about new technologies and processes so that you can then share that knowledge with colleagues. This could involve attending demonstrations, working with developers or subject matter experts, and turning technical information into simple, practical training for end users. You'll maintain accurate training records for HR and ensure that training activity is properly documented. As part of the role, you'll also be expected to follow the professional and regulatory requirements relevant to Warner Goodman's legal and financial services environment, including requirements relating to the SRA and FCA . You don't necessarily need to be an expert in every system. What's important is that you're confident with technology and able to learn new systems quickly and then explain them clearly to others. GMP Recruitment Agency Limited are recruiting for this role on behalf of their client and are acting as an Employment Agency. GMP Recruitment Agency Limited are recruiting for this role on behalf of their client and are acting as an Employment Agency.
Aug 25, 2026
Full time
GMP Recruitment Agency Limited are proud to be partnered with one of the leading law firms in the UK. We are looking for a confident, approachable and enthusiastic IT Trainer to become the go-to person for IT training across multiple sites. You ll help colleagues get the most out of the technology they use every day. This could mean delivering one-to-one support, running group training sessions, creating easy-to-follow guides and videos, or helping new starters get comfortable with our systems. This is a hands-on training role , with a strong focus on people, communication and creating useful learning materials. You ll also have responsibility for administering and developing the content within our Learning Management System (LMS) . Location & Travel This is a multi-site role , and regular travel between our offices will be an important part of the position. You ll provide training and support across our offices in: Southampton Fareham Portsmouth Chandler's Ford Waterlooville Travel will include supporting colleagues through face-to-face training, new starter inductions, group sessions and regular floor walking. You ll need to be comfortable working across different locations and managing your time effectively between sites. You ll provide training in a variety of formats, depending on what works best for the individual or team. Delivering one-to-one training, both in person and remotely. Running group and department training sessions. Supporting new starters with IT inductions. Providing hands-on support through regular floor walking across our branches. Adapting your training style to suit different levels of IT knowledge and confidence. Organising external training courses or venues where appropriate. Providing ongoing support and guidance as colleagues become familiar with new systems. You ll be responsible for making sure our training resources are useful, accessible and kept up to date. Creating and maintaining training documentation and user guides. Creating video guides and other learning resources. Developing quizzes and knowledge checks. Creating surveys and gathering feedback from learners. Uploading and managing learning materials within the LMS. Keeping training content up to date when systems or processes change. You'll work closely with departmental "Buddies" and colleagues across the business to continually improve our training. Keeping departmental Buddies informed about changes to systems and processes. Working with them to identify training needs. Updating training materials when processes change. Gathering feedback and looking for ways to improve our training. Helping departments prepare for new technology and ways of working. You'll work closely with our IT Developers when new systems, features or processes are being introduced. You ll help make sure training is ready when new technology goes live by: Understanding new developments and how they will affect staff. Working with developers during new initiatives and development sprints. Creating training materials ahead of new system launches. Helping create UAT (User Acceptance Testing) checklists. Identifying potential training or usability issues before a system goes live. Making sure staff are properly prepared for changes. Train-the-Trainer You'll also have the opportunity to learn about new technologies and processes so that you can then share that knowledge with colleagues. This could involve attending demonstrations, working with developers or subject matter experts, and turning technical information into simple, practical training for end users. You'll maintain accurate training records for HR and ensure that training activity is properly documented. As part of the role, you'll also be expected to follow the professional and regulatory requirements relevant to Warner Goodman's legal and financial services environment, including requirements relating to the SRA and FCA . You don't necessarily need to be an expert in every system. What's important is that you're confident with technology and able to learn new systems quickly and then explain them clearly to others. GMP Recruitment Agency Limited are recruiting for this role on behalf of their client and are acting as an Employment Agency. GMP Recruitment Agency Limited are recruiting for this role on behalf of their client and are acting as an Employment Agency.
The Global Head of Compliance & MLRO will be responsible for leading the company's global compliance function and acting as Money Laundering Reporting Officer (MLRO) for their main UK regulated entity as well as their Canadian entity. Client Details AIMS listed FX & Payments Solutions firm. Description Compliance Leadership Lead and oversee the global Compliance function across multiple regulated jurisdictions. Develop, implement and maintain the organisation's compliance strategy, governance framework, policies and procedures. Ensure ongoing compliance with all applicable regulatory requirements and industry standards. Provide strategic advice to senior leadership on regulatory developments, compliance obligations and emerging risks. Monitor legislative and regulatory changes and ensure appropriate implementation across the business. Financial Crime & MLRO Responsibilities Act as the nominated Money Laundering Reporting Officer (MLRO) in relevant jurisdictions and oversee local MLRO resources where applicable. Review high-risk customer relationships, complex transactions and escalated financial crime matters. Determine whether suspicious activity requires reporting to relevant authorities. Maintain and continuously enhance the firm's AML, Counter-Terrorist Financing, sanctions and anti-fraud frameworks. Ensure the effectiveness of transaction monitoring, sanctions screening, customer due diligence and financial crime controls. Serve as the primary point of contact for law enforcement agencies, regulatory bodies and financial intelligence units in relation to financial crime matters. Regulatory Management Act as the primary liaison with regulators and supervisory authorities. Oversee regulatory reporting obligations and regulatory submissions. Support licensing applications, regulatory permissions, audits and supervisory reviews. Ensure the organisation responds effectively to regulatory developments and changes in applicable legislation. Lead and oversee customer outcome frameworks, ensuring products, services and communications meet regulatory expectations. Ensure the organisation can demonstrate fair customer outcomes, appropriate governance and effective monitoring arrangements. Risk Management & Controls Own and lead the enterprise-wide risk management framework. Develop and maintain the organisation's risk appetite framework in partnership with the Board and Executive Team. Ensure effective governance through a robust three-lines-of-defence model. Embed strong risk identification, assessment, monitoring and mitigation processes across the business. Oversee the implementation and effectiveness of controls across operational, commercial and product functions. Maintain oversight of the corporate risk register, ensuring risks are appropriately assessed, escalated and mitigated. Deliver regular reporting to senior management and the Board on risk exposures, emerging risks and mitigation activities. Maintain responsibility for compliance and risk-related policies, frameworks and programmes, including: Anti-Money Laundering (AML) Counter-Terrorist Financing (CTF) Sanctions Compliance Fraud Prevention Anti-Bribery & Corruption Data Protection and Privacy Scaling Compliance Support the continued evolution and scalability of the compliance and risk framework as the organisation grows internationally. Identify opportunities to improve efficiency through technology, automation and enhanced controls. Build, develop and mentor a high-performing compliance and financial crime team. Partner with stakeholders across Operations, Product, Technology and Commercial functions to embed compliance and risk considerations into business processes and decision-making. Training & Culture Develop and deliver compliance, risk and financial crime training programmes across the organisation. Foster a strong culture of integrity, accountability and regulatory awareness. Promote proactive identification and management of compliance and financial crime risks. Ensure employees understand their regulatory obligations and responsibilities. Profile Required Experience Significant experience in senior compliance leadership roles within financial services. Prior experience acting as MLRO within a regulated payments, fintech, or FX environment. Strong understanding of AML/CTF regulations and financial crime frameworks. Experience working with regulators and managing regulatory relationships. Experience scaling compliance processes in high-growth fintech or payments environments. Demonstrated ability to translate regulatory requirements into practical business processes. Jurisdictional Knowledge Strong knowledge of regulatory frameworks in one or more of the following: UK regulatory environment (FCA regulated firms, payments/EMI environment) UAE regulatory framework (DFSA / ADGM / Central Bank regimes) Canadian financial regulatory framework Job Offer Highly competitive daily rate. Flexibility of fractional, interim and potentially full-time permanent role. London HQ.
Aug 25, 2026
Seasonal
The Global Head of Compliance & MLRO will be responsible for leading the company's global compliance function and acting as Money Laundering Reporting Officer (MLRO) for their main UK regulated entity as well as their Canadian entity. Client Details AIMS listed FX & Payments Solutions firm. Description Compliance Leadership Lead and oversee the global Compliance function across multiple regulated jurisdictions. Develop, implement and maintain the organisation's compliance strategy, governance framework, policies and procedures. Ensure ongoing compliance with all applicable regulatory requirements and industry standards. Provide strategic advice to senior leadership on regulatory developments, compliance obligations and emerging risks. Monitor legislative and regulatory changes and ensure appropriate implementation across the business. Financial Crime & MLRO Responsibilities Act as the nominated Money Laundering Reporting Officer (MLRO) in relevant jurisdictions and oversee local MLRO resources where applicable. Review high-risk customer relationships, complex transactions and escalated financial crime matters. Determine whether suspicious activity requires reporting to relevant authorities. Maintain and continuously enhance the firm's AML, Counter-Terrorist Financing, sanctions and anti-fraud frameworks. Ensure the effectiveness of transaction monitoring, sanctions screening, customer due diligence and financial crime controls. Serve as the primary point of contact for law enforcement agencies, regulatory bodies and financial intelligence units in relation to financial crime matters. Regulatory Management Act as the primary liaison with regulators and supervisory authorities. Oversee regulatory reporting obligations and regulatory submissions. Support licensing applications, regulatory permissions, audits and supervisory reviews. Ensure the organisation responds effectively to regulatory developments and changes in applicable legislation. Lead and oversee customer outcome frameworks, ensuring products, services and communications meet regulatory expectations. Ensure the organisation can demonstrate fair customer outcomes, appropriate governance and effective monitoring arrangements. Risk Management & Controls Own and lead the enterprise-wide risk management framework. Develop and maintain the organisation's risk appetite framework in partnership with the Board and Executive Team. Ensure effective governance through a robust three-lines-of-defence model. Embed strong risk identification, assessment, monitoring and mitigation processes across the business. Oversee the implementation and effectiveness of controls across operational, commercial and product functions. Maintain oversight of the corporate risk register, ensuring risks are appropriately assessed, escalated and mitigated. Deliver regular reporting to senior management and the Board on risk exposures, emerging risks and mitigation activities. Maintain responsibility for compliance and risk-related policies, frameworks and programmes, including: Anti-Money Laundering (AML) Counter-Terrorist Financing (CTF) Sanctions Compliance Fraud Prevention Anti-Bribery & Corruption Data Protection and Privacy Scaling Compliance Support the continued evolution and scalability of the compliance and risk framework as the organisation grows internationally. Identify opportunities to improve efficiency through technology, automation and enhanced controls. Build, develop and mentor a high-performing compliance and financial crime team. Partner with stakeholders across Operations, Product, Technology and Commercial functions to embed compliance and risk considerations into business processes and decision-making. Training & Culture Develop and deliver compliance, risk and financial crime training programmes across the organisation. Foster a strong culture of integrity, accountability and regulatory awareness. Promote proactive identification and management of compliance and financial crime risks. Ensure employees understand their regulatory obligations and responsibilities. Profile Required Experience Significant experience in senior compliance leadership roles within financial services. Prior experience acting as MLRO within a regulated payments, fintech, or FX environment. Strong understanding of AML/CTF regulations and financial crime frameworks. Experience working with regulators and managing regulatory relationships. Experience scaling compliance processes in high-growth fintech or payments environments. Demonstrated ability to translate regulatory requirements into practical business processes. Jurisdictional Knowledge Strong knowledge of regulatory frameworks in one or more of the following: UK regulatory environment (FCA regulated firms, payments/EMI environment) UAE regulatory framework (DFSA / ADGM / Central Bank regimes) Canadian financial regulatory framework Job Offer Highly competitive daily rate. Flexibility of fractional, interim and potentially full-time permanent role. London HQ.
Select how often (in days) to receive an alert: We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We're ambitious for our clients, our communities - and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too. About Konexo Konexo is a growing division of global law firm Eversheds Sutherland, providing legal services, legal resourcing, AI consultancy and HR consultancy support to clients across a diverse range of industries worldwide. With teams across the UK, US, Asia and the Middle East, we combine expertise, technology and innovative thinking to deliver flexible resourcing, managed services and project-based solutions. Within Konexo, HR Resourcing is one of our fastest-growing service lines. For more than a decade, we have connected organisations with our experienced Associate HR consultants who provide specialist support across employee relations, investigations, organisational change, mediation, training, interim HR leadership and HR project delivery. Our consultants support clients across a broad range of sectors, including financial services, education, utilities, technology, real estate, consumer, infrastructure and not-for-profit organisations. Backed by the strength, credibility and reach of Eversheds Sutherland, we offer clients access to experienced HR professionals who can deliver immediate impact, wherever and whenever support is required. The Role Due to continued growth and increasing client demand, we are looking for a Resourcing Executive to join our HR Resourcing team. This is a unique opportunity to become part of a successful and expanding business within Konexo. Working closely with the HR Resourcing Manager, you will play a key role in supporting the delivery of consultant led HR solutions to both existing and new clients. Our clients trust us to provide high calibre HR consultants for a wide variety of assignments, including employee relations support, investigations, organisational change programmes, redundancy projects, TUPE activity, HR leadership cover and broader HR transformation initiatives. Your role will be to help identify, engage and manage the right consultants for these opportunities, ensuring an exceptional experience for both clients and consultants. This position would suit a relationship builder who thrives in a fast-paced environment and wants to be part of a business that is growing rapidly. Success in this role means building trusted relationships with our HR consultants, stakeholders across Konexo and Eversheds Sutherland, consistently delivering excellent client service and helping convert opportunities into successful placements. Key Responsibilities Support the HR Resourcing Manager in responding to consultant requests from both Eversheds Sutherland Employment Partners and direct clients. Develop a detailed understanding of our HR consultant community, including their expertise, availability, sectors and preferred assignments. Build and maintain strong relationships with consultants through regular engagement and networking activity. Utilise Bullhorn ATS to accurately record consultant, client, opportunity and placement activity. Identify suitable consultants for client requirements and prepare consultant profiles for submission. Coordinate interviews and briefing meetings between consultants and clients, ensuring both parties are fully briefed throughout the process. Support the end-to-end placement process, from initial enquiry through to onboarding, and engagement document. Work closely with HR Resourcing Manager and support functions to ensure all contractual documentation and compliance requirements are completed accurately and efficiently. Support business development initiatives by maintaining market intelligence and identifying opportunities within the HR consulting and interim HR market. Work closely with the HR Resourcing Manager to contribute to the continued growth and development of the HR Resourcing function. Skills & Experience We're looking to speak to candidates who hold the following skills and experience: Experience within recruitment, resourcing, talent acquisition, account management, professional services or a client facing administrative role. Experience of sourcing and qualifying candidates, either in an agency or in-house recruitment environment. Interest in the HR profession and the interim consultancy market. Excellent organisational skills with the ability to manage multiple priorities simultaneously. Exceptional attention to detail and commitment to maintaining accurate records. Strong relationship building skills and ability to engage with senior professionals. Excellent written and verbal communication skills. A proactive and commercially minded approach. An ability to think from the client's perspective and deliver exceptional service. Resilience, adaptability and a willingness to learn. Experience using an ATS or CRM system would be advantageous. What's in it for you? At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world. We're fair, transparent and equitable We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working We support your health and performance through our dental, healthcare and wellness support We support everything you are and all you bring through our powerful commitment to diversity and inclusion We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs We provide experience and opportunity through international and cross-function exposure We provide an opportunity to give back through our pro bono work and community engagement We help you plan ahead through retirement planning, insurance and assurance Diversity & Inclusion At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients' goals: together. We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations. Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.
Aug 25, 2026
Full time
Select how often (in days) to receive an alert: We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We're ambitious for our clients, our communities - and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too. About Konexo Konexo is a growing division of global law firm Eversheds Sutherland, providing legal services, legal resourcing, AI consultancy and HR consultancy support to clients across a diverse range of industries worldwide. With teams across the UK, US, Asia and the Middle East, we combine expertise, technology and innovative thinking to deliver flexible resourcing, managed services and project-based solutions. Within Konexo, HR Resourcing is one of our fastest-growing service lines. For more than a decade, we have connected organisations with our experienced Associate HR consultants who provide specialist support across employee relations, investigations, organisational change, mediation, training, interim HR leadership and HR project delivery. Our consultants support clients across a broad range of sectors, including financial services, education, utilities, technology, real estate, consumer, infrastructure and not-for-profit organisations. Backed by the strength, credibility and reach of Eversheds Sutherland, we offer clients access to experienced HR professionals who can deliver immediate impact, wherever and whenever support is required. The Role Due to continued growth and increasing client demand, we are looking for a Resourcing Executive to join our HR Resourcing team. This is a unique opportunity to become part of a successful and expanding business within Konexo. Working closely with the HR Resourcing Manager, you will play a key role in supporting the delivery of consultant led HR solutions to both existing and new clients. Our clients trust us to provide high calibre HR consultants for a wide variety of assignments, including employee relations support, investigations, organisational change programmes, redundancy projects, TUPE activity, HR leadership cover and broader HR transformation initiatives. Your role will be to help identify, engage and manage the right consultants for these opportunities, ensuring an exceptional experience for both clients and consultants. This position would suit a relationship builder who thrives in a fast-paced environment and wants to be part of a business that is growing rapidly. Success in this role means building trusted relationships with our HR consultants, stakeholders across Konexo and Eversheds Sutherland, consistently delivering excellent client service and helping convert opportunities into successful placements. Key Responsibilities Support the HR Resourcing Manager in responding to consultant requests from both Eversheds Sutherland Employment Partners and direct clients. Develop a detailed understanding of our HR consultant community, including their expertise, availability, sectors and preferred assignments. Build and maintain strong relationships with consultants through regular engagement and networking activity. Utilise Bullhorn ATS to accurately record consultant, client, opportunity and placement activity. Identify suitable consultants for client requirements and prepare consultant profiles for submission. Coordinate interviews and briefing meetings between consultants and clients, ensuring both parties are fully briefed throughout the process. Support the end-to-end placement process, from initial enquiry through to onboarding, and engagement document. Work closely with HR Resourcing Manager and support functions to ensure all contractual documentation and compliance requirements are completed accurately and efficiently. Support business development initiatives by maintaining market intelligence and identifying opportunities within the HR consulting and interim HR market. Work closely with the HR Resourcing Manager to contribute to the continued growth and development of the HR Resourcing function. Skills & Experience We're looking to speak to candidates who hold the following skills and experience: Experience within recruitment, resourcing, talent acquisition, account management, professional services or a client facing administrative role. Experience of sourcing and qualifying candidates, either in an agency or in-house recruitment environment. Interest in the HR profession and the interim consultancy market. Excellent organisational skills with the ability to manage multiple priorities simultaneously. Exceptional attention to detail and commitment to maintaining accurate records. Strong relationship building skills and ability to engage with senior professionals. Excellent written and verbal communication skills. A proactive and commercially minded approach. An ability to think from the client's perspective and deliver exceptional service. Resilience, adaptability and a willingness to learn. Experience using an ATS or CRM system would be advantageous. What's in it for you? At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world. We're fair, transparent and equitable We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working We support your health and performance through our dental, healthcare and wellness support We support everything you are and all you bring through our powerful commitment to diversity and inclusion We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs We provide experience and opportunity through international and cross-function exposure We provide an opportunity to give back through our pro bono work and community engagement We help you plan ahead through retirement planning, insurance and assurance Diversity & Inclusion At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients' goals: together. We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations. Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.
HR Advisor Stansted, Essex Salary: Up to £40,000 DOE Permanent Full-Time Are you an experienced HR professional looking for your next opportunity within a fast-paced and growing organisation? Regional Recruitment are recruiting for an HR Advisor to join a well-established organisation based in Stansted . This is an excellent opportunity for an experienced HR professional to provide a proactive and commercially focused HR service, working closely with managers and stakeholders across the business. What's on Offer: Salary of up to £40,000 depending on experience Permanent, full-time opportunity Monday to Friday, 8:00am - 4:30pm Opportunity to join a growing organisation Varied and commercially focused HR role Opportunity to contribute to HR projects and continuous improvement Fast-paced and supportive working environment Essential: Strong knowledge of UK employment legislation and HR best practice CIPD Level 5 qualified, currently working towards CIPD Level 5, or relevant HR-related degree Previous experience working at HR Advisor or strong HR Advisor level Experience managing HR projects or people-related initiatives Strong attention to detail and accuracy Confidence advising managers on straightforward employee relations matters Excellent organisational and time-management skills Strong stakeholder management and communication skills Ability to work effectively in a fast-paced environment Experience using HR systems Strong IT skills with the ability to produce clear reports and statistics Desirable: Experience using UKG/Kronos or any HR Systems Experience working within an engineering, aviation or similarly fast-paced environment Experience supporting employee wellbeing and engagement initiatives Experience creating HR communications, presentations or promotional materials Strong understanding of HR reporting and data Experience supporting change management and continuous improvement Roles & Responsibilities Provide proactive and solutions-focused HR support aligned with business priorities. Provide first-line advice to managers on employee relations matters. Support formal employee meetings and maintain accurate documentation. Monitor and report on 1:1s, performance reviews, probation reviews and return-to-work interviews. Produce regular and ad-hoc HR reports covering areas such as headcount, turnover, absence, overtime and payroll data. Prepare salary review letters, contract changes and other HR documentation. Support the development and updating of HR policies and documentation. Manage sickness absence processes and support managers with absence case management. Maintain and optimise HR systems, ensuring employee data is accurate and up to date. Support recruitment activity from advertising and screening through to interviews and onboarding. Coordinate HR inductions and new starter processes. Support employee engagement, wellbeing and recognition initiatives. Conduct employee surveys and assist with related communications and action plans. Monitor employee benefit participation and support benefit communications. Maintain accurate HR records in line with GDPR requirements. Support HR projects, process improvements and continuous improvement initiatives. As an HR Advisor, you will also be expected to: Be proactive, resilient and adaptable. Demonstrate excellent attention to detail. Communicate confidently with managers and employees at all levels. Take ownership of your workload and manage competing priorities. Use sound judgement when dealing with HR matters. Work collaboratively while also being able to operate independently. Demonstrate a genuine interest in employee wellbeing and creating a positive workplace culture. About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary and contract opportunities across the Commercial, Construction, Industrial, Technology and Engineering sectors. If this HR Advisor role is right for you - Click to apply below or contact Juliana on (phone number removed) if you have any further questions regarding the role. To explore more roles available across the UK, please visit Regional Recruitment.
Aug 25, 2026
Full time
HR Advisor Stansted, Essex Salary: Up to £40,000 DOE Permanent Full-Time Are you an experienced HR professional looking for your next opportunity within a fast-paced and growing organisation? Regional Recruitment are recruiting for an HR Advisor to join a well-established organisation based in Stansted . This is an excellent opportunity for an experienced HR professional to provide a proactive and commercially focused HR service, working closely with managers and stakeholders across the business. What's on Offer: Salary of up to £40,000 depending on experience Permanent, full-time opportunity Monday to Friday, 8:00am - 4:30pm Opportunity to join a growing organisation Varied and commercially focused HR role Opportunity to contribute to HR projects and continuous improvement Fast-paced and supportive working environment Essential: Strong knowledge of UK employment legislation and HR best practice CIPD Level 5 qualified, currently working towards CIPD Level 5, or relevant HR-related degree Previous experience working at HR Advisor or strong HR Advisor level Experience managing HR projects or people-related initiatives Strong attention to detail and accuracy Confidence advising managers on straightforward employee relations matters Excellent organisational and time-management skills Strong stakeholder management and communication skills Ability to work effectively in a fast-paced environment Experience using HR systems Strong IT skills with the ability to produce clear reports and statistics Desirable: Experience using UKG/Kronos or any HR Systems Experience working within an engineering, aviation or similarly fast-paced environment Experience supporting employee wellbeing and engagement initiatives Experience creating HR communications, presentations or promotional materials Strong understanding of HR reporting and data Experience supporting change management and continuous improvement Roles & Responsibilities Provide proactive and solutions-focused HR support aligned with business priorities. Provide first-line advice to managers on employee relations matters. Support formal employee meetings and maintain accurate documentation. Monitor and report on 1:1s, performance reviews, probation reviews and return-to-work interviews. Produce regular and ad-hoc HR reports covering areas such as headcount, turnover, absence, overtime and payroll data. Prepare salary review letters, contract changes and other HR documentation. Support the development and updating of HR policies and documentation. Manage sickness absence processes and support managers with absence case management. Maintain and optimise HR systems, ensuring employee data is accurate and up to date. Support recruitment activity from advertising and screening through to interviews and onboarding. Coordinate HR inductions and new starter processes. Support employee engagement, wellbeing and recognition initiatives. Conduct employee surveys and assist with related communications and action plans. Monitor employee benefit participation and support benefit communications. Maintain accurate HR records in line with GDPR requirements. Support HR projects, process improvements and continuous improvement initiatives. As an HR Advisor, you will also be expected to: Be proactive, resilient and adaptable. Demonstrate excellent attention to detail. Communicate confidently with managers and employees at all levels. Take ownership of your workload and manage competing priorities. Use sound judgement when dealing with HR matters. Work collaboratively while also being able to operate independently. Demonstrate a genuine interest in employee wellbeing and creating a positive workplace culture. About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary and contract opportunities across the Commercial, Construction, Industrial, Technology and Engineering sectors. If this HR Advisor role is right for you - Click to apply below or contact Juliana on (phone number removed) if you have any further questions regarding the role. To explore more roles available across the UK, please visit Regional Recruitment.
Come shape the future of education with us. At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes. Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member's day just that little bit better. Our school management ecosystem is now used in more than 5,000 schools across Australia and beyond. We're joined by over 300+ members of the Compass team, building the operating system for schools worldwide. About the Role & Team This is a rare one: you'll be Compass Education's very first dedicated Talent Acquisition Specialist. You'll own end-to-end recruitment from day one, working shoulder-to-shoulder with hiring managers across the business to find and win the people who'll fuel our next chapter of growth in edtech; a space where the work you do genuinely shapes better outcomes for schools, teachers and students. Reporting to the Head of People and working alongside a P&C Business Partner and a P&C Coordinator, you'll join a team that genuinely supports each other and celebrates each other's wins. You'll also have real autonomy; you won't just execute a hiring strategy, you'll help build it. From how we tell our story to candidates, to the hiring process itself, to what great candidate experience looks like as we scale. What you'll do: Own full-cycle recruitment across all business functions, from intake briefings with hiring managers through sourcing, screening, interviewing, offer and close. Act as the primary administrator of our Workable ATS: maintaining job postings, pipelines, interview scorecards, offer templates and recruitment reporting. Build proactive talent pipelines for hard-to-fill and recurring roles rather than relying solely on reactive, ad-hoc sourcing. Partner with hiring managers to define role requirements, interview panels and assessment approaches that are fair, consistent and reflective of Compass's values. Champion the candidate experience end-to-end: timely communication, well-run interviews, and a smooth handover to the P&C Coordinator for onboarding. Develop and maintain Compass's employer brand: careers page content, social presence and messaging that reflects our culture and mission in edtech. Track and report on recruitment metrics (time-to-fill, source of hire, pipeline conversion, diversity of slate) to the Head of People, and use that data to continuously improve the process. Collaborate with the P&C Business Partner on workforce planning and headcount forecasting, and with the P&C Coordinator to ensure a seamless handoff from offer through to day-one onboarding. Manage relationships with recruitment agencies and external partners where needed, and identify opportunities to reduce reliance on them over time. Stay close to market trends in tech and edtech hiring to keep Compass competitive on process, positioning and candidate experience. About You 2-4 years' experience in full-cycle recruitment, ideally including time as a sole TA function within a growing business. Hands-on experience with Workable, or a comparable ATS Confident sourcing across multiple channels (LinkedIn Recruiter, Indeed, Seek, direct outreach, referrals) and comfortable building talent pipelines from scratch. Strong stakeholder management skills; able to influence and guide hiring managers, including senior leaders, through a structured hiring process. Comfortable working autonomously as the sole TA specialist, while collaborating closely with the wider P&C team and knowing when to escape. Data-literate, able to track recruitment metrics and translate them into clear updates and recommendations for the Head of People. Experience recruiting for technology, SaaS or edtech businesses is a strong plus, but not essential. A genuine interest in Compass's mission of transforming school management technology for the education community. Why join Compass? Real ownership: shape the talent acquisition function from the ground up, not just execute an existing playbook. A tight-knit, supportive P&C team where your work is visible and valued by leadership. Hybrid working from our Melbourne office, with flexibility built in. The opportunity to help scale a business with a genuine, values-led mission in education. What's in it for you? We come together with our unique strengths to work towards a common purpose - shaping the future of education. When you join our team, you will collaborate with individuals who are passionate, driven, and open to embracing change in a fast-paced environment. A flexible working culture. Learning & Development opportunities - we want you to grow and get the most out of your role! Parental Leave Program for both primary and secondary carers. 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support. It is a really exciting time to join Compass. We are growing and need people who want to grow with us. We value individuals who are self-motivated, adaptable, and eager to contribute to the success of our company. Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees. Prior To Commencing Employment, You Require: A valid Employee Working With Children Check Verification of unrestricted work rights in Australia, e.g., citizenship, passport, or birth certificate A successful National Police Check
Aug 25, 2026
Full time
Come shape the future of education with us. At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes. Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member's day just that little bit better. Our school management ecosystem is now used in more than 5,000 schools across Australia and beyond. We're joined by over 300+ members of the Compass team, building the operating system for schools worldwide. About the Role & Team This is a rare one: you'll be Compass Education's very first dedicated Talent Acquisition Specialist. You'll own end-to-end recruitment from day one, working shoulder-to-shoulder with hiring managers across the business to find and win the people who'll fuel our next chapter of growth in edtech; a space where the work you do genuinely shapes better outcomes for schools, teachers and students. Reporting to the Head of People and working alongside a P&C Business Partner and a P&C Coordinator, you'll join a team that genuinely supports each other and celebrates each other's wins. You'll also have real autonomy; you won't just execute a hiring strategy, you'll help build it. From how we tell our story to candidates, to the hiring process itself, to what great candidate experience looks like as we scale. What you'll do: Own full-cycle recruitment across all business functions, from intake briefings with hiring managers through sourcing, screening, interviewing, offer and close. Act as the primary administrator of our Workable ATS: maintaining job postings, pipelines, interview scorecards, offer templates and recruitment reporting. Build proactive talent pipelines for hard-to-fill and recurring roles rather than relying solely on reactive, ad-hoc sourcing. Partner with hiring managers to define role requirements, interview panels and assessment approaches that are fair, consistent and reflective of Compass's values. Champion the candidate experience end-to-end: timely communication, well-run interviews, and a smooth handover to the P&C Coordinator for onboarding. Develop and maintain Compass's employer brand: careers page content, social presence and messaging that reflects our culture and mission in edtech. Track and report on recruitment metrics (time-to-fill, source of hire, pipeline conversion, diversity of slate) to the Head of People, and use that data to continuously improve the process. Collaborate with the P&C Business Partner on workforce planning and headcount forecasting, and with the P&C Coordinator to ensure a seamless handoff from offer through to day-one onboarding. Manage relationships with recruitment agencies and external partners where needed, and identify opportunities to reduce reliance on them over time. Stay close to market trends in tech and edtech hiring to keep Compass competitive on process, positioning and candidate experience. About You 2-4 years' experience in full-cycle recruitment, ideally including time as a sole TA function within a growing business. Hands-on experience with Workable, or a comparable ATS Confident sourcing across multiple channels (LinkedIn Recruiter, Indeed, Seek, direct outreach, referrals) and comfortable building talent pipelines from scratch. Strong stakeholder management skills; able to influence and guide hiring managers, including senior leaders, through a structured hiring process. Comfortable working autonomously as the sole TA specialist, while collaborating closely with the wider P&C team and knowing when to escape. Data-literate, able to track recruitment metrics and translate them into clear updates and recommendations for the Head of People. Experience recruiting for technology, SaaS or edtech businesses is a strong plus, but not essential. A genuine interest in Compass's mission of transforming school management technology for the education community. Why join Compass? Real ownership: shape the talent acquisition function from the ground up, not just execute an existing playbook. A tight-knit, supportive P&C team where your work is visible and valued by leadership. Hybrid working from our Melbourne office, with flexibility built in. The opportunity to help scale a business with a genuine, values-led mission in education. What's in it for you? We come together with our unique strengths to work towards a common purpose - shaping the future of education. When you join our team, you will collaborate with individuals who are passionate, driven, and open to embracing change in a fast-paced environment. A flexible working culture. Learning & Development opportunities - we want you to grow and get the most out of your role! Parental Leave Program for both primary and secondary carers. 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support. It is a really exciting time to join Compass. We are growing and need people who want to grow with us. We value individuals who are self-motivated, adaptable, and eager to contribute to the success of our company. Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees. Prior To Commencing Employment, You Require: A valid Employee Working With Children Check Verification of unrestricted work rights in Australia, e.g., citizenship, passport, or birth certificate A successful National Police Check
