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head of retail and customer insights
Senior Commercial Finance Business Partner - FTC Mat Cover (01.05.2026 - 30.06.2027)
Yeo Valley Farms (Production) Ltd Highbridge, Somerset
So, what will I be doing? Please note, we are aiming to interview for this position on 16th & 17th March so please do not delay in submitting your application. Yeo Valley Production is a Purposeful, co-owned business. We are committed to Nurture & Nourish People & Planet by Making Great Food the Right Way. Forever. This is an exciting time. We have an ambitious growth strategy and are expanding our portfolio of brands into new categories. This role is about enabling great decisions across Commercial whilst also providing strong governance. You will play a key role as an independent, critical friend to the Commercial teams in service of great evidence-based decision making to achieve ambitious, impactful growth across existing and new product categories. You use great data and analysis to draw meaningful insights, help to identify solutions and ensure that decisions are implemented effectively. You work collaboratively and flexibly, working within cross-functional teams on start-stop initiatives as required to meet immediate business needs. You provide inspiration to your line reports, providing inspiration and support through regular high-quality coaching conversations to ensure high engagement and performance. Your responsibilities: Partnering: You are a trusted advisor to the Commercial teams, focusing on performance of our revenue streams, direct material costs, MGP and related impacts. Partnering: Enable the delivery of budgetary and strategic objectives through the timely identification of required interventions to address performance challenges, mitigate risks and capitalise on opportunities. Partnering: work collaboratively and flexibly within cross-functional teams as required, e.g. constructing economic evaluation for individual business cases (in line with our investment appraisal framework) Financial management: play the role of independent, critical friend to ensure accurate budgeting and forecasting of our revenue streams, direct material costs, MGP and related impacts, ensuring consistent and justifiable assumptions as a result of strong business partnering relationships and supportive challenge. Ensure strong buy-in of the budget and rolling forecast process through stakeholder management. Financial management: Assume responsibility for establishing and maintaining open book costing models, where appropriate, with our key customers and suppliers, to optimise margin, mitigate risk and secure long-term agreements. Financial management: Provide effective financial management, including independent assessment and challenge. Support compliance activities as required (risk management, audit, tax etc). Support the Head of Finance in ad hoc projects and technical accounting matters as required. Strategic partnering: Work with YV Customer Strategy teams, retailers and strategic co-packers as required to drive partnership ways of working and desired strategic outcomes on multiple accounts. Strategic partnering: Work with Marketing leadership team to ensure clear multi-year brands plans and to drive long-term brand value, including by leading by leading the financial assessment of Brand opportunities to support the decision to enter new categories, products and ranges. Strategic partnering: Providing governance and cross functional support fo rthe development of new brand ideas from concept to post launch review to ensure we launch products tha are desirable, viable and feasible as a member of the Brand Launch process Gate team. Leadership: Provide inspiration and support to your team through regular high-quality coaching conversations to ensure high engagement and performance. Leadership: Lead your team, focusing on coaching, performance and development to ensure a highly engaged and effective team. Leadership: Member of Finance Leadership Team, providing functional leadership to the wider Finance team ensuring a highly engaged and effective finance team. Performance insights: Use external and internal data and analysis to ensure a deep understanding of performance and to draw meaningful performance insights, for example, through identifying and understanding trends, performance deficiencies, risks and opportunities. Play the role of independent, critical friend with strategic teams and challenge assumptions as needed. Sounds interesting, what do I need? Essential: Qualified accountant with substantial post qualification experience; Experience within the manufacturing sector, and ideally of multi-site FMCG; Proven track record in partnering role, influencing senior internal stakeholders to drive growth; Commercial and data-driven approach to drive growth through sound decision making; Deep understanding and experience of standard costing; Experience of implementing great budgeting, forecasting and performance management across multi-site/departmental organisations Comfortable analysing and assessing data to draw insights, assess performance and identify required interventions Significant experience in performing economic evaluations in support of great decision making Demonstrate a confident, solution-oriented approach with an ability to challenge assumptions and maintain objectivity Excellent communication and influencing skills Strong coaching skills to support and develop your team Why should I join the family? We're independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK's major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK's packaged yogurt. We're sure you don't need convincing, but there's a whole host of benefits that we offer including: 25 days holiday allowance non-contributory pension scheme life cover healthcare cash back plan cycle to work scheme subsidised Yeo Valley products and services preferential rates with our partners annual bonus (as part of the Employee Benefit Trust, based on company performance for the year) learning and development opportunities; we're committed to ensuring all of our employees have the chance to grow Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away - and don't miss the opportunity to join us! Unfortunately, we're not able to provide employment sponsorship to candidates at this moment in time. Please note that Yeo Valleydo notaccept speculative agency applications; we willonlyaccept applications from preferred suppliers that have been submitted to us via our recruitmentportal at the point of instruction.
Mar 17, 2026
Full time
So, what will I be doing? Please note, we are aiming to interview for this position on 16th & 17th March so please do not delay in submitting your application. Yeo Valley Production is a Purposeful, co-owned business. We are committed to Nurture & Nourish People & Planet by Making Great Food the Right Way. Forever. This is an exciting time. We have an ambitious growth strategy and are expanding our portfolio of brands into new categories. This role is about enabling great decisions across Commercial whilst also providing strong governance. You will play a key role as an independent, critical friend to the Commercial teams in service of great evidence-based decision making to achieve ambitious, impactful growth across existing and new product categories. You use great data and analysis to draw meaningful insights, help to identify solutions and ensure that decisions are implemented effectively. You work collaboratively and flexibly, working within cross-functional teams on start-stop initiatives as required to meet immediate business needs. You provide inspiration to your line reports, providing inspiration and support through regular high-quality coaching conversations to ensure high engagement and performance. Your responsibilities: Partnering: You are a trusted advisor to the Commercial teams, focusing on performance of our revenue streams, direct material costs, MGP and related impacts. Partnering: Enable the delivery of budgetary and strategic objectives through the timely identification of required interventions to address performance challenges, mitigate risks and capitalise on opportunities. Partnering: work collaboratively and flexibly within cross-functional teams as required, e.g. constructing economic evaluation for individual business cases (in line with our investment appraisal framework) Financial management: play the role of independent, critical friend to ensure accurate budgeting and forecasting of our revenue streams, direct material costs, MGP and related impacts, ensuring consistent and justifiable assumptions as a result of strong business partnering relationships and supportive challenge. Ensure strong buy-in of the budget and rolling forecast process through stakeholder management. Financial management: Assume responsibility for establishing and maintaining open book costing models, where appropriate, with our key customers and suppliers, to optimise margin, mitigate risk and secure long-term agreements. Financial management: Provide effective financial management, including independent assessment and challenge. Support compliance activities as required (risk management, audit, tax etc). Support the Head of Finance in ad hoc projects and technical accounting matters as required. Strategic partnering: Work with YV Customer Strategy teams, retailers and strategic co-packers as required to drive partnership ways of working and desired strategic outcomes on multiple accounts. Strategic partnering: Work with Marketing leadership team to ensure clear multi-year brands plans and to drive long-term brand value, including by leading by leading the financial assessment of Brand opportunities to support the decision to enter new categories, products and ranges. Strategic partnering: Providing governance and cross functional support fo rthe development of new brand ideas from concept to post launch review to ensure we launch products tha are desirable, viable and feasible as a member of the Brand Launch process Gate team. Leadership: Provide inspiration and support to your team through regular high-quality coaching conversations to ensure high engagement and performance. Leadership: Lead your team, focusing on coaching, performance and development to ensure a highly engaged and effective team. Leadership: Member of Finance Leadership Team, providing functional leadership to the wider Finance team ensuring a highly engaged and effective finance team. Performance insights: Use external and internal data and analysis to ensure a deep understanding of performance and to draw meaningful performance insights, for example, through identifying and understanding trends, performance deficiencies, risks and opportunities. Play the role of independent, critical friend with strategic teams and challenge assumptions as needed. Sounds interesting, what do I need? Essential: Qualified accountant with substantial post qualification experience; Experience within the manufacturing sector, and ideally of multi-site FMCG; Proven track record in partnering role, influencing senior internal stakeholders to drive growth; Commercial and data-driven approach to drive growth through sound decision making; Deep understanding and experience of standard costing; Experience of implementing great budgeting, forecasting and performance management across multi-site/departmental organisations Comfortable analysing and assessing data to draw insights, assess performance and identify required interventions Significant experience in performing economic evaluations in support of great decision making Demonstrate a confident, solution-oriented approach with an ability to challenge assumptions and maintain objectivity Excellent communication and influencing skills Strong coaching skills to support and develop your team Why should I join the family? We're independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK's major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK's packaged yogurt. We're sure you don't need convincing, but there's a whole host of benefits that we offer including: 25 days holiday allowance non-contributory pension scheme life cover healthcare cash back plan cycle to work scheme subsidised Yeo Valley products and services preferential rates with our partners annual bonus (as part of the Employee Benefit Trust, based on company performance for the year) learning and development opportunities; we're committed to ensuring all of our employees have the chance to grow Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away - and don't miss the opportunity to join us! Unfortunately, we're not able to provide employment sponsorship to candidates at this moment in time. Please note that Yeo Valleydo notaccept speculative agency applications; we willonlyaccept applications from preferred suppliers that have been submitted to us via our recruitmentportal at the point of instruction.
Zachary Daniels
Head of Retail & Customer Insights
Zachary Daniels Chester, Cheshire
Head of Retail & Customer Insights Chester Highly Competitive Salary + Flexibility We are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new leadership roles are emerging - and this is one of the most exciting we've seen click apply for full job details
Mar 17, 2026
Full time
Head of Retail & Customer Insights Chester Highly Competitive Salary + Flexibility We are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new leadership roles are emerging - and this is one of the most exciting we've seen click apply for full job details
Adria Solutions
Paid Media Manager
Adria Solutions Manchester, Lancashire
Paid Media Manager - Manchester My client is looking for an experienced Paid Media Manager to join their growing digital team. Working closely with the Head of Digital Marketing, you'll take ownership of planning, managing, developing, and optimising a wide range of paid media campaigns across multiple digital channels. This is a hands-on role and a key contributor to our clients customer acquisition and growth strategy, driving performance through data-led decision-making and continuous optimisation. Who We're Looking For The ideal candidate will: Have a strong understanding of paid search, display, and paid social, including platforms such as: Google Ads (Search & Display), Google Display Network, Meta Ads Manager, Microsoft Advertising, YouTube Ads, TikTok Ads, and programmatic DSPs Be confident building and managing consumer-focused campaigns from scratch, with a clear focus on KPIs, ROI, and commercial outcomes Use tools such as Google Ads Editor, SA360, Meta Events Manager, Google Tag Manager, and Looker Studio to optimise and report on performance Work collaboratively with the Head of Digital Marketing and wider internal teams to maximise campaign efficiency Adopt a test-and-learn mindset, continuously identifying new opportunities across Display, Video, Paid Social, Retargeting, and Remarketing Partner with the design team to produce effective, compliant creative assets for display, video, and social formats Test creative, targeting, and landing pages to deliver best-in-class results Provide regular performance updates and insights to key stakeholders Own and maintain all weekly, monthly, and quarterly reporting Key Skills & Experience Minimum 3 years' experience managing paid media campaigns across Google Ads, GDN, Meta Ads, Microsoft Ads, YouTube, TikTok Ads, and programmatic DSPs Strong numeracy and literacy skills Proven ability to plan, execute, and optimise paid media activity using tools such as Google Analytics, Google Tag Manager, Looker Studio, and attribution platforms Ability to produce accurate, commercially focused MI aligned to business KPIs Hands-on experience with campaign automation, including rules-based optimisation, scripts, and audience automation Exceptional attention to detail and accuracy Up-to-date knowledge of digital marketing trends, platform changes, and emerging paid media technologies High levels of enthusiasm, curiosity, and a genuine desire to learn and grow Benefits Package Hapi benefits programme (discounts at supermarkets, cinemas, and major retailers) Free parking Employee Assistance Programme Interested? Please Click Apply Now! Paid Media Manager - Manchester
Mar 16, 2026
Full time
Paid Media Manager - Manchester My client is looking for an experienced Paid Media Manager to join their growing digital team. Working closely with the Head of Digital Marketing, you'll take ownership of planning, managing, developing, and optimising a wide range of paid media campaigns across multiple digital channels. This is a hands-on role and a key contributor to our clients customer acquisition and growth strategy, driving performance through data-led decision-making and continuous optimisation. Who We're Looking For The ideal candidate will: Have a strong understanding of paid search, display, and paid social, including platforms such as: Google Ads (Search & Display), Google Display Network, Meta Ads Manager, Microsoft Advertising, YouTube Ads, TikTok Ads, and programmatic DSPs Be confident building and managing consumer-focused campaigns from scratch, with a clear focus on KPIs, ROI, and commercial outcomes Use tools such as Google Ads Editor, SA360, Meta Events Manager, Google Tag Manager, and Looker Studio to optimise and report on performance Work collaboratively with the Head of Digital Marketing and wider internal teams to maximise campaign efficiency Adopt a test-and-learn mindset, continuously identifying new opportunities across Display, Video, Paid Social, Retargeting, and Remarketing Partner with the design team to produce effective, compliant creative assets for display, video, and social formats Test creative, targeting, and landing pages to deliver best-in-class results Provide regular performance updates and insights to key stakeholders Own and maintain all weekly, monthly, and quarterly reporting Key Skills & Experience Minimum 3 years' experience managing paid media campaigns across Google Ads, GDN, Meta Ads, Microsoft Ads, YouTube, TikTok Ads, and programmatic DSPs Strong numeracy and literacy skills Proven ability to plan, execute, and optimise paid media activity using tools such as Google Analytics, Google Tag Manager, Looker Studio, and attribution platforms Ability to produce accurate, commercially focused MI aligned to business KPIs Hands-on experience with campaign automation, including rules-based optimisation, scripts, and audience automation Exceptional attention to detail and accuracy Up-to-date knowledge of digital marketing trends, platform changes, and emerging paid media technologies High levels of enthusiasm, curiosity, and a genuine desire to learn and grow Benefits Package Hapi benefits programme (discounts at supermarkets, cinemas, and major retailers) Free parking Employee Assistance Programme Interested? Please Click Apply Now! Paid Media Manager - Manchester
SF Recruitment
Social Media Manager
SF Recruitment Northampton, Northamptonshire
Social Media Manager Location: Hybrid - Northampton 2 days in the office 3 from home. Type: Full-time About the Role SF Recruitment are partnering with a fast-growing, premium eCommerce brand to hire a Social Media Manager. In this hands-on role, you will oversee and grow all social media channels, developing and executing strategies that increase brand awareness, drive engagement, and convert followers into highly engaged website and retail traffic. You will be responsible for planning, creating, and optimising multimedia content-including images, video, audio, and copy-tailored to each platform. AI-driven tools and workflows will play a key role in enhancing efficiency, creativity, and performance. As the brand's social voice, you will build and nurture a thriving online community, monitor trends, and keep the business ahead of social and AI innovations. Key Responsibilities Strategy & Planning: Develop and implement a multi-platform social media strategy aligned with business goals, integrating generative AI and analytics Build and manage detailed content calendars, platform-specific roadmaps, and AI-powered ideation processes Monitor emerging platforms and AI tools (e.g., for image or copy creation) and share insights across the business Content Creation & Scheduling: Produce original, engaging content (photos, video/Reels/TikToks, graphics, copy) and repurpose existing assets for each platform Use AI tools (e.g., ChatGPT, Jasper, Copy.ai) for ideation, caption drafting, and efficiency, while maintaining brand voice Schedule posts with social media management platforms (Sprout Social, Hootsuite, Later, Buffer) and optimise timing with AI assistance Community Management & Customer Care: Build and nurture an online community, responding promptly and empathetically to comments and messages Monitor brand sentiment via social listening tools and AI-powered analytics, providing insights and managing potential issues Analytics, Reporting & Optimisation: Track and report KPIs such as engagement, reach, follower growth, shares, saves, and CTRs Conduct A/B testing on content and campaigns, using AI to predict performance and refine strategy Collaboration & Partnerships: Work cross-functionally with Marketing, Design, and PR teams to ensure brand consistency Identify and manage influencer and brand partnerships, using AI tools to support discovery and evaluation Support physical and virtual events with social coverage, leveraging AI tools for highlights and recaps Paid Social (where applicable): Manage advertising budgets, targeting, and A/B testing on social platforms Use AI to optimise campaigns and identify high-propensity audiences Skills & Knowledge Social Media Expertise: Deep knowledge of Instagram, Facebook, TikTok, LinkedIn, Pinterest, and emerging platforms; understanding of algorithms and best practices AI Fluency: Skilled in generative AI for content ideation, copywriting, summarising data, and automating tasks Analytics & Data Storytelling: Proficient with Meta Business Suite, TikTok Analytics, LinkedIn Analytics, GA4, and scheduling tools; able to interpret data and communicate insights Creative & Technical Skills: Proficient with Canva, Adobe Express, Figma; basic photography, video editing, and copywriting; experience with AI-enhanced design a plus Soft Skills: Strong written/verbal communication, initiative, time management, attention to detail, collaborative and proactive mindset Trend Awareness: Passion for social trends, pop culture, and AI developments; able to translate insights into creative campaigns Experience: Previous experience in retail or eCommerce content creation is ideal; portfolio demonstrating ROI, storytelling, and AI use highly valued
Mar 16, 2026
Full time
Social Media Manager Location: Hybrid - Northampton 2 days in the office 3 from home. Type: Full-time About the Role SF Recruitment are partnering with a fast-growing, premium eCommerce brand to hire a Social Media Manager. In this hands-on role, you will oversee and grow all social media channels, developing and executing strategies that increase brand awareness, drive engagement, and convert followers into highly engaged website and retail traffic. You will be responsible for planning, creating, and optimising multimedia content-including images, video, audio, and copy-tailored to each platform. AI-driven tools and workflows will play a key role in enhancing efficiency, creativity, and performance. As the brand's social voice, you will build and nurture a thriving online community, monitor trends, and keep the business ahead of social and AI innovations. Key Responsibilities Strategy & Planning: Develop and implement a multi-platform social media strategy aligned with business goals, integrating generative AI and analytics Build and manage detailed content calendars, platform-specific roadmaps, and AI-powered ideation processes Monitor emerging platforms and AI tools (e.g., for image or copy creation) and share insights across the business Content Creation & Scheduling: Produce original, engaging content (photos, video/Reels/TikToks, graphics, copy) and repurpose existing assets for each platform Use AI tools (e.g., ChatGPT, Jasper, Copy.ai) for ideation, caption drafting, and efficiency, while maintaining brand voice Schedule posts with social media management platforms (Sprout Social, Hootsuite, Later, Buffer) and optimise timing with AI assistance Community Management & Customer Care: Build and nurture an online community, responding promptly and empathetically to comments and messages Monitor brand sentiment via social listening tools and AI-powered analytics, providing insights and managing potential issues Analytics, Reporting & Optimisation: Track and report KPIs such as engagement, reach, follower growth, shares, saves, and CTRs Conduct A/B testing on content and campaigns, using AI to predict performance and refine strategy Collaboration & Partnerships: Work cross-functionally with Marketing, Design, and PR teams to ensure brand consistency Identify and manage influencer and brand partnerships, using AI tools to support discovery and evaluation Support physical and virtual events with social coverage, leveraging AI tools for highlights and recaps Paid Social (where applicable): Manage advertising budgets, targeting, and A/B testing on social platforms Use AI to optimise campaigns and identify high-propensity audiences Skills & Knowledge Social Media Expertise: Deep knowledge of Instagram, Facebook, TikTok, LinkedIn, Pinterest, and emerging platforms; understanding of algorithms and best practices AI Fluency: Skilled in generative AI for content ideation, copywriting, summarising data, and automating tasks Analytics & Data Storytelling: Proficient with Meta Business Suite, TikTok Analytics, LinkedIn Analytics, GA4, and scheduling tools; able to interpret data and communicate insights Creative & Technical Skills: Proficient with Canva, Adobe Express, Figma; basic photography, video editing, and copywriting; experience with AI-enhanced design a plus Soft Skills: Strong written/verbal communication, initiative, time management, attention to detail, collaborative and proactive mindset Trend Awareness: Passion for social trends, pop culture, and AI developments; able to translate insights into creative campaigns Experience: Previous experience in retail or eCommerce content creation is ideal; portfolio demonstrating ROI, storytelling, and AI use highly valued
Head of Digital International Franchise
JD Group Plc Bury, Lancashire
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Head Of Digital International Franchise Responsible to : FranchiseDirector Department : Franchise Overview You will be part of JD Sports expansion in international markets. The purpose of this role is to drive our Franchise partners to successfully launch and grow JD Sports online presence in their country. While working with multiple departments and countries, you will be managing the whole loyalty and ecommerce lifecycle and be responsible for the launch, technology development, digital marketing and commercial trade. Strategic Objectives Working closely with the Franchise GM, Ecommerce, Finance, and IT, the Head of Digital will drive the end to end digital strategy across Launch, Technology, Digital Marketing, Loyalty, Trade, and Finance to enable partners to successfully activate and scale JD's digital ecosystem in every market. As the primary digital contact within the Franchise division, the role ensures partners have the frameworks, platforms, and commercial guidance needed to maximise launch performance and sustain long term growth. Acting as a digital brand guardian, the Head of Digital educates, supports, and empowers partners to deliver a consistent, insight driven, and commercially strong representation of JD across all digital channels. By building scalable processes, digital playbooks, financial models, and technology standards, the role ensures each partner can embed locally while operating with global excellence, ultimately accelerating their ability to grow at the pace expected of the JD Group. Key Roles and Responsibilities Lead and orchestrate the end to end launch of all digital platforms (ecommerce, app, CRM, loyalty, digital trade tools) in new Franchise markets, ensuring seamless deployment, market readiness, and alignment with JD's global digital ecosystem. Own the digital commercial strategy across Ecommerce Trading, Digital Marketing, Loyalty, and Omnichannel, identifying growth opportunities, analysing performance trends, and challenging partners to achieve best in class results. Drive market insights and localisation strategy, ensuring all digital plans reflect local customer behaviour, competitive landscape, regulatory needs, and cultural context while maintaining JD's global standards. Continuously review digital trading performance and benchmark against JD Group markets, identifying optimisation levers across conversion, media efficiency, customer retention, UX, and product performance. Shape the digital technology roadmap for Franchise markets, partnering with Tech and Data teams to prioritise upgrades, integrations, analytics enhancements, platform improvements, and new capabilities that support revenue and scalability. Lead the digital go to market strategy with partners across all channels: Ecommerce Content, Online Merchandising, Digital Trade, CRM & Lifecycle Marketing, Paid Media, Affiliates, SEO, CRO, and UX - ensuring full adherence to JD global best practices. Build and maintain strong cross functional relationships with internal teams across Retail, Marketing, Digital Trading, Product, IT, Finance, Property, and Visual Merchandising to enable cohesive digital operations and commercial planning. Use exceptional leadership, communication, and influencing skills to align global and local stakeholders on digital priorities, ensuring successful delivery of strategic initiatives and continuous improvement programs. Troubleshoot operational challenges hands on, driving improvements across systems, processes, digital workflows, and partner capabilities - embedding JD's global Centres of Excellence where applicable. Champion digital operational excellence across all markets, ensuring consistent brand experience, strong visual execution, and customer first digital journeys across web, app, CRM, and loyalty touchpoints. Own the development and evolution of the JD Digital Franchise Portal, acting as the gatekeeper of global standards, training materials, playbooks, and market specific guidance that support scalability and best practice adoption. People and Talent Management Build strong, trust based, and effective cross functional relationships across the wider JD organisation, ensuring Digital partners seamlessly with Ecommerce, Tech, Data, Marketing, Retail, Finance, Property, and HR to deliver unified market launches and ongoing digital excellence. Support and empower Franchise partners to build, develop, and coach high performing digital teams across ecommerce trading, CRM, digital marketing, analytics, product content, and digital operations. Act as an inspirational and visionary digital leader with the ability to coach and mentor both internal teams and partner organisations. Skills & Experience Significant experience (typically 5+ years) in senior Digital, Ecommerce, or Omnichannel roles, ideally within retail, fashion, or consumer brands. Strong understanding of franchise models, international markets, or multi territory operations, with experience supporting partners or distributed teams. Proven commercial acumen with the ability to interpret data, build business cases, optimise P&L levers, and influence financial decision making. Demonstrable experience in project leadership, managing complex multi market digital deployments from planning through execution. Excellent communicator and presenter, able to influence senior leaders and inspire cross functional teams across cultures and markets. Experienced in building strong relationships across Digital, Marketing, Technology, Finance, and Operations in fast paced environments. Strong understanding of the JD Brand, digital retail landscape, consumer journey, and global brand governance. Willingness to travel internationally as required to support market launches, performance reviews, and team capability building. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Mar 16, 2026
Full time
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Head Of Digital International Franchise Responsible to : FranchiseDirector Department : Franchise Overview You will be part of JD Sports expansion in international markets. The purpose of this role is to drive our Franchise partners to successfully launch and grow JD Sports online presence in their country. While working with multiple departments and countries, you will be managing the whole loyalty and ecommerce lifecycle and be responsible for the launch, technology development, digital marketing and commercial trade. Strategic Objectives Working closely with the Franchise GM, Ecommerce, Finance, and IT, the Head of Digital will drive the end to end digital strategy across Launch, Technology, Digital Marketing, Loyalty, Trade, and Finance to enable partners to successfully activate and scale JD's digital ecosystem in every market. As the primary digital contact within the Franchise division, the role ensures partners have the frameworks, platforms, and commercial guidance needed to maximise launch performance and sustain long term growth. Acting as a digital brand guardian, the Head of Digital educates, supports, and empowers partners to deliver a consistent, insight driven, and commercially strong representation of JD across all digital channels. By building scalable processes, digital playbooks, financial models, and technology standards, the role ensures each partner can embed locally while operating with global excellence, ultimately accelerating their ability to grow at the pace expected of the JD Group. Key Roles and Responsibilities Lead and orchestrate the end to end launch of all digital platforms (ecommerce, app, CRM, loyalty, digital trade tools) in new Franchise markets, ensuring seamless deployment, market readiness, and alignment with JD's global digital ecosystem. Own the digital commercial strategy across Ecommerce Trading, Digital Marketing, Loyalty, and Omnichannel, identifying growth opportunities, analysing performance trends, and challenging partners to achieve best in class results. Drive market insights and localisation strategy, ensuring all digital plans reflect local customer behaviour, competitive landscape, regulatory needs, and cultural context while maintaining JD's global standards. Continuously review digital trading performance and benchmark against JD Group markets, identifying optimisation levers across conversion, media efficiency, customer retention, UX, and product performance. Shape the digital technology roadmap for Franchise markets, partnering with Tech and Data teams to prioritise upgrades, integrations, analytics enhancements, platform improvements, and new capabilities that support revenue and scalability. Lead the digital go to market strategy with partners across all channels: Ecommerce Content, Online Merchandising, Digital Trade, CRM & Lifecycle Marketing, Paid Media, Affiliates, SEO, CRO, and UX - ensuring full adherence to JD global best practices. Build and maintain strong cross functional relationships with internal teams across Retail, Marketing, Digital Trading, Product, IT, Finance, Property, and Visual Merchandising to enable cohesive digital operations and commercial planning. Use exceptional leadership, communication, and influencing skills to align global and local stakeholders on digital priorities, ensuring successful delivery of strategic initiatives and continuous improvement programs. Troubleshoot operational challenges hands on, driving improvements across systems, processes, digital workflows, and partner capabilities - embedding JD's global Centres of Excellence where applicable. Champion digital operational excellence across all markets, ensuring consistent brand experience, strong visual execution, and customer first digital journeys across web, app, CRM, and loyalty touchpoints. Own the development and evolution of the JD Digital Franchise Portal, acting as the gatekeeper of global standards, training materials, playbooks, and market specific guidance that support scalability and best practice adoption. People and Talent Management Build strong, trust based, and effective cross functional relationships across the wider JD organisation, ensuring Digital partners seamlessly with Ecommerce, Tech, Data, Marketing, Retail, Finance, Property, and HR to deliver unified market launches and ongoing digital excellence. Support and empower Franchise partners to build, develop, and coach high performing digital teams across ecommerce trading, CRM, digital marketing, analytics, product content, and digital operations. Act as an inspirational and visionary digital leader with the ability to coach and mentor both internal teams and partner organisations. Skills & Experience Significant experience (typically 5+ years) in senior Digital, Ecommerce, or Omnichannel roles, ideally within retail, fashion, or consumer brands. Strong understanding of franchise models, international markets, or multi territory operations, with experience supporting partners or distributed teams. Proven commercial acumen with the ability to interpret data, build business cases, optimise P&L levers, and influence financial decision making. Demonstrable experience in project leadership, managing complex multi market digital deployments from planning through execution. Excellent communicator and presenter, able to influence senior leaders and inspire cross functional teams across cultures and markets. Experienced in building strong relationships across Digital, Marketing, Technology, Finance, and Operations in fast paced environments. Strong understanding of the JD Brand, digital retail landscape, consumer journey, and global brand governance. Willingness to travel internationally as required to support market launches, performance reviews, and team capability building. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Head of Product Development
Monica Vinader Wells-next-the-sea, Norfolk
Job Title: Head of Product Development Location: Norfolk / Hybrid Reporting To: Design Director At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people's lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible. Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received: Responsible Jewellery Brand, 2026 - Country & Town House Responsible Business of the Year, 2025 - Positive Luxury Top 50 Inspiring Workplaces (UK & NI), 2024 - Inspiring Workplaces With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery. We are looking for a Head of Product Development to join us as we continue this journey and help us shape what the future of modern jewellery can and should be. Where we need your help The Head of Product Development role is an exciting opportunity to help support the delivery of an ambitious product pipeline, where you will bring ideas to life. You will work closely with the New Product Development (NPD) team to deliver beautiful, sustainable, quality products, on time and at a competitive price. You will champion the customer at every point of the product journey; with senior thinking, pace, passion and team spirit. Your role will span the development across categories, materials and suppliers. From our famed Vermeil to fine 14k solid gold jewellery, semi-precious gemstones, pearls and Lab Grown Diamonds, leather, packaging and small other categories. No one day will be the same. This role has a requirement to travel to Norfolk 2-3 days per week, to work with the team at our picturesque Holkham office and remote working for part of the week. London office also available instead of remote where suits. What you'll do Role Purpose The Head of Product Development is the bridge between creative vision and commercial reality. You will lead a high-performing team to transform designs into market-ready products, ensuring every piece meets our exacting standards for quality, cost, sustainability, and compliance. Operating in a fast-paced, agile environment, you will balance granular technical detail with high-level strategic thinking to drive a consistent, innovative product pipeline. Key Responsibilities Strategic Leadership & Team Management Team Development: Lead and mentor a team of Product Developers (2 direct reports, plus 1 upcoming hire), while collaborating with the Head of Design to oversee the output of 5 cross-functional team members. Operational Excellence: Manage departmental workflow, ensuring a balanced distribution of projects across the team and supply base to maximise expertise and professional growth. Culture & Mindset: Foster a culture of agility, high standards, and proactive problem-solving. Act as the primary escalation point for the team, empowering them to resolve issues while stepping in to handle complex supplier negotiations. Process Innovation: Streamline development workflows and introduce standardised tools (e.g., 3D printing, sizing guides, and testing protocols) to improve speed-to-market and efficiency. Stakeholder Management: Speak with clarity, confidence and influence across a broad range of internal stakeholders & external stakeholders (suppliers) to create buy in and alignment of approach, and enabling clarity for your team to deliver to Product Development & Execution End-to-End Delivery: Oversee the full development lifecycle-from initial design brief to launch-across diverse categories including Jewelry and Lifestyle (Ceramic, Leather, Packaging) & others. Aim to lead development by example. Technical Translation: Translate design aesthetics into technical specifications, providing expert guidance on construction methods, stone settings, and componentry. Critical Path Management: Drive rigorous adherence to the critical path, working cross-functionally with Brand, Merchandising, and Operations to ensure seamless, on-time launches. Ensure agility and tactical thinking to drive alternative routes to sealing, doing tasks in parallel and focusing on the best way for the right design and commercial outcome. Strategic Sourcing: Lead sourcing projects for new materials, stones, and innovative components, collaborating tightly with the supply team. Conduct market research to identify new suppliers and techniques that align with our sustainability and quality goals. Supplier & Commercial Management Relationship Management: Build strong relationships with all suppliers. Act as a point of escalation. Build and foster trust throughout the team with suppliers in a collaborative way. Act as a brand ambassador, leading international supplier trips to optimise development timelines and strengthen strategic partnerships. Commercial Optimisation: Use data-driven insights to inform priorities, leading tenders and resourcing projects to optimise costs and mitigate quality risks. Focus on consistent integration with commercial team to develop products in the right way using smart thinking. Reporting: Provide concise, high-level development updates to the Design Director and General Manager of Supply, identifying and resolving potential bottlenecks before they impact delivery. As a People Manager Coach and develop your direct reports to deliver their role to the best of their ability Maintain a foundational understanding of company policies that affect your team, including any team members in other territories or business divisions, and ensure those policies are applied fairly and consistently Recognise and celebrate successes Manage your team's performance, attendance and any incidents that arise Support your team in prioritising their wellbeing, providing guidance on workflow management and prioritisation to enable work/life balance Lead by example, showcasing the MV behaviours, competencies and values Empower your team to make decisions, providing guidance and support and identifying the learning opportunity from our 'test and learn' behaviour Collaborate with the People & Culture team for advice on complex or sensitive matters What you'll bring About You Connect & Empower Communicates Effectively: You are equally comfortable briefing a factory floor as you are presenting development milestones to senior stakeholders. Translates complexity into clarity, influences across functions Master & Apply Applies Knowledge with Impact: Connects functional insights to business priorities. You have the 'technical eye' to spot a production issue at a glance but the 'business brain' to align your team's efforts with company-wide commercial goals. Grow & Adapt: Embraces Change: Leads change with purpose, reframes ambiguity as opportunity. You thrive in a fast-paced setting and can pivot priorities without losing momentum. Challenges & Commits: Leads constructive challenge, commits with influence To be successful at Monica Vinader, it helps if you Are hands on, solutions focused, and entrepreneurial Collaborate openly with humility, honesty, and humour Embrace learning, teaching, and personal growth Stay resilient, adaptable, and self motivated in a creative environment Speak up when you don't know-and act fast to figure it out Additional Requirements Ability to document your authorisation to work in the United Kingdom. Travel Requirements This role requires 2-3 days in our Norfolk office. Outside of this, hybrid working is an option or being based in the London office. Regular travel explores (Italy, India, Thailand) 2-3 times per year Our Aims and Values Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are: Customer Obsessed We put our customers at the centre of every decision and deliver thoughtful, personal experiences. Caring We act with respect and empathy for people, communities, and the planet. Fast Paced We move with focus and flexibility to make progress quickly and decisively. Exceptional We hold ourselves to high standards and are always learning, improving, and raising the bar. Commercial We make smart, data led decisions that create long term value for the business and our customers. Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees . click apply for full job details
Mar 13, 2026
Full time
Job Title: Head of Product Development Location: Norfolk / Hybrid Reporting To: Design Director At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people's lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible. Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received: Responsible Jewellery Brand, 2026 - Country & Town House Responsible Business of the Year, 2025 - Positive Luxury Top 50 Inspiring Workplaces (UK & NI), 2024 - Inspiring Workplaces With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery. We are looking for a Head of Product Development to join us as we continue this journey and help us shape what the future of modern jewellery can and should be. Where we need your help The Head of Product Development role is an exciting opportunity to help support the delivery of an ambitious product pipeline, where you will bring ideas to life. You will work closely with the New Product Development (NPD) team to deliver beautiful, sustainable, quality products, on time and at a competitive price. You will champion the customer at every point of the product journey; with senior thinking, pace, passion and team spirit. Your role will span the development across categories, materials and suppliers. From our famed Vermeil to fine 14k solid gold jewellery, semi-precious gemstones, pearls and Lab Grown Diamonds, leather, packaging and small other categories. No one day will be the same. This role has a requirement to travel to Norfolk 2-3 days per week, to work with the team at our picturesque Holkham office and remote working for part of the week. London office also available instead of remote where suits. What you'll do Role Purpose The Head of Product Development is the bridge between creative vision and commercial reality. You will lead a high-performing team to transform designs into market-ready products, ensuring every piece meets our exacting standards for quality, cost, sustainability, and compliance. Operating in a fast-paced, agile environment, you will balance granular technical detail with high-level strategic thinking to drive a consistent, innovative product pipeline. Key Responsibilities Strategic Leadership & Team Management Team Development: Lead and mentor a team of Product Developers (2 direct reports, plus 1 upcoming hire), while collaborating with the Head of Design to oversee the output of 5 cross-functional team members. Operational Excellence: Manage departmental workflow, ensuring a balanced distribution of projects across the team and supply base to maximise expertise and professional growth. Culture & Mindset: Foster a culture of agility, high standards, and proactive problem-solving. Act as the primary escalation point for the team, empowering them to resolve issues while stepping in to handle complex supplier negotiations. Process Innovation: Streamline development workflows and introduce standardised tools (e.g., 3D printing, sizing guides, and testing protocols) to improve speed-to-market and efficiency. Stakeholder Management: Speak with clarity, confidence and influence across a broad range of internal stakeholders & external stakeholders (suppliers) to create buy in and alignment of approach, and enabling clarity for your team to deliver to Product Development & Execution End-to-End Delivery: Oversee the full development lifecycle-from initial design brief to launch-across diverse categories including Jewelry and Lifestyle (Ceramic, Leather, Packaging) & others. Aim to lead development by example. Technical Translation: Translate design aesthetics into technical specifications, providing expert guidance on construction methods, stone settings, and componentry. Critical Path Management: Drive rigorous adherence to the critical path, working cross-functionally with Brand, Merchandising, and Operations to ensure seamless, on-time launches. Ensure agility and tactical thinking to drive alternative routes to sealing, doing tasks in parallel and focusing on the best way for the right design and commercial outcome. Strategic Sourcing: Lead sourcing projects for new materials, stones, and innovative components, collaborating tightly with the supply team. Conduct market research to identify new suppliers and techniques that align with our sustainability and quality goals. Supplier & Commercial Management Relationship Management: Build strong relationships with all suppliers. Act as a point of escalation. Build and foster trust throughout the team with suppliers in a collaborative way. Act as a brand ambassador, leading international supplier trips to optimise development timelines and strengthen strategic partnerships. Commercial Optimisation: Use data-driven insights to inform priorities, leading tenders and resourcing projects to optimise costs and mitigate quality risks. Focus on consistent integration with commercial team to develop products in the right way using smart thinking. Reporting: Provide concise, high-level development updates to the Design Director and General Manager of Supply, identifying and resolving potential bottlenecks before they impact delivery. As a People Manager Coach and develop your direct reports to deliver their role to the best of their ability Maintain a foundational understanding of company policies that affect your team, including any team members in other territories or business divisions, and ensure those policies are applied fairly and consistently Recognise and celebrate successes Manage your team's performance, attendance and any incidents that arise Support your team in prioritising their wellbeing, providing guidance on workflow management and prioritisation to enable work/life balance Lead by example, showcasing the MV behaviours, competencies and values Empower your team to make decisions, providing guidance and support and identifying the learning opportunity from our 'test and learn' behaviour Collaborate with the People & Culture team for advice on complex or sensitive matters What you'll bring About You Connect & Empower Communicates Effectively: You are equally comfortable briefing a factory floor as you are presenting development milestones to senior stakeholders. Translates complexity into clarity, influences across functions Master & Apply Applies Knowledge with Impact: Connects functional insights to business priorities. You have the 'technical eye' to spot a production issue at a glance but the 'business brain' to align your team's efforts with company-wide commercial goals. Grow & Adapt: Embraces Change: Leads change with purpose, reframes ambiguity as opportunity. You thrive in a fast-paced setting and can pivot priorities without losing momentum. Challenges & Commits: Leads constructive challenge, commits with influence To be successful at Monica Vinader, it helps if you Are hands on, solutions focused, and entrepreneurial Collaborate openly with humility, honesty, and humour Embrace learning, teaching, and personal growth Stay resilient, adaptable, and self motivated in a creative environment Speak up when you don't know-and act fast to figure it out Additional Requirements Ability to document your authorisation to work in the United Kingdom. Travel Requirements This role requires 2-3 days in our Norfolk office. Outside of this, hybrid working is an option or being based in the London office. Regular travel explores (Italy, India, Thailand) 2-3 times per year Our Aims and Values Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are: Customer Obsessed We put our customers at the centre of every decision and deliver thoughtful, personal experiences. Caring We act with respect and empathy for people, communities, and the planet. Fast Paced We move with focus and flexibility to make progress quickly and decisively. Exceptional We hold ourselves to high standards and are always learning, improving, and raising the bar. Commercial We make smart, data led decisions that create long term value for the business and our customers. Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees . click apply for full job details
Head of Marketing, EMEA
Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve: Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise: closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It's official: Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK! Head of EMEA Field Marketing We're looking for a seasoned leader for our EMEA Field Marketing organisation to capitalise on the already amazing value Bazaarvoice is delivering for its current and future customers as part of a strategic imperative to invest in our global field marketing capability. This role is a key contributor to both the EMEA revenue and global marketing leadership teams. With such an opportunity, the individual will have a proven background in delivering measurable, revenue impacting results across multiple markets and geographies within a fast paced and incredibly dynamic SaaS based, or technology oriented enterprise grade organisation. In doing so, the EMEA field marketing lead will demonstrate industry leading expertise, excellence in organisational agility, be able to attract, retain and grow the right team of high performing individuals who they'll, in turn, develop into a well-orchestrated high functioning team on behalf of the CMO and EMEA SVP of Revenue. You will have a proven track record in the B2B technology industry, marketing leadership at a regional or global level with a high degree of comfort in having a seat at the regional leadership table representing the global marketing function. Ultimately responsible across the EMEA region for key brand (10%), demand generation (80%) and advocacy (10%) metrics, you'll demonstrate a high degree of empathy and interpersonal skills honed from a rich and varied background and in doing so be adept at leading, coaching and influencing teams and individuals to develop effective go to market strategies and high impact demand generation campaigns for key market segments / verticals and driving high-quality business development opportunities that result in sales growth. You will be equally at home in a senior leadership forum as well as be able to roll up your sleeves and execute at the program level in support of exceeding business goals. Responsibilities Own the field marketing function and associated key marketing and demand metrics in EMEA Own the regional demand gen strategy, aligned directly to the global and regional business growth needs, as well as the programs, campaigns, tactics and deliverables executed by your team and the global organisation into the region Uncover and understand the market and sales challenges and opportunities within specific geographies, including UK/Nordics, Central Europe and Southern Europe, as well as our retail business Leadership and management of EMEA's Field Marketing team including organisational development, resource management, hiring, mentorship, and high-performance management Provide valuable input to and collaborate with the global marketing organisation to originate and create globally relevant programs and campaigns to drive revenue for the EMEA region Be the strategic partner to the sales organisation ensuring they actively seek out and value you and your team's input, guidance and ultimately execution in support of shared business goals Create and execute marketing strategies for the region that are laser focused on driving predictable demand to build a pipeline of new business and growth of existing accounts Identify appropriate field marketing mix to drive acquisition, engagement, and customer adoption goals as well as longer term retention, loyalty, and advocacy Lead the team to develop and execute integrated marketing campaigns and multi channel programs (webinars, tradeshows, etc.), which address audience pain points and buyer needs through effective leverage of the global resources and skill of BV marketing as well as locally originated elements Orchestrate consistency in measurement and reporting and ownership of EMEA regional marketing performance and contribution to key stakeholders, identifying KPIs relevant to them Collaborate with wider global marketing teams, sharing knowledge and best practices, performance results and learnings across the company Identify regionally relevant account based marketing strategies in partnership with growth marketing team and sales leadership Deliver on pipeline targets through a constant flow of inbound leads and subsequent high funnel conversation from targeted industries and roles Manage and report on regular cadence of marketing budget and ROI performance Lead, manage and coach a directly owned team of 3 including all performance and rewards reporting cadences facilitating individual career and personal growth Essential Proven 8+ years high performance B2B Marketing experience delivering key business results Demonstrate 5+ years leading international, multicultural, diverse marketing teams to exceed demanding business goals A self starter with superb communication skills, you will have executive presence as a key member of the leadership team balanced with a high degree of empathy on a personal level to effectively recruit (where required), lead, enable and motivate a highly diverse team including direct reports and wider BV team member resources, partners, influencers and agencies High degree of dexterity in enabling and equipping team members around the world to identify and formulate the required marketing mix to deliver clear demand generation results, brand awareness, customer retention and loyalty Direct experience working within or partnering a high performance sales culture including success planning, account planning and value based marketing and sales actions An entrepreneurial mindset with the personality and proven experience to form close partnerships with sales, business development (SDR) and associated supporting functions at all levels in a metric driven, fast paced, environment Familiarity with BANT and PACE sales methodologies is an advantage Data & insights Expert, excellent ability to extract business relevant insights through assimilation of multiple data inputs and their owners / SME's Experience with Salesforce, Marketo and any similar lead management CRM systems Full authorisation to work in the U.K without any restrictions, sponsorship will not be provided Why join Bazaarvoice? Customer is key We see our own success through our customers' outcomes. We approach every situation with a customer first mindset. Transparency & IntegrityBuilds Trust We believe in the power of authentic feedback because it's in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we're laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what's best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers. . click apply for full job details
Mar 13, 2026
Full time
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve: Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise: closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It's official: Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK! Head of EMEA Field Marketing We're looking for a seasoned leader for our EMEA Field Marketing organisation to capitalise on the already amazing value Bazaarvoice is delivering for its current and future customers as part of a strategic imperative to invest in our global field marketing capability. This role is a key contributor to both the EMEA revenue and global marketing leadership teams. With such an opportunity, the individual will have a proven background in delivering measurable, revenue impacting results across multiple markets and geographies within a fast paced and incredibly dynamic SaaS based, or technology oriented enterprise grade organisation. In doing so, the EMEA field marketing lead will demonstrate industry leading expertise, excellence in organisational agility, be able to attract, retain and grow the right team of high performing individuals who they'll, in turn, develop into a well-orchestrated high functioning team on behalf of the CMO and EMEA SVP of Revenue. You will have a proven track record in the B2B technology industry, marketing leadership at a regional or global level with a high degree of comfort in having a seat at the regional leadership table representing the global marketing function. Ultimately responsible across the EMEA region for key brand (10%), demand generation (80%) and advocacy (10%) metrics, you'll demonstrate a high degree of empathy and interpersonal skills honed from a rich and varied background and in doing so be adept at leading, coaching and influencing teams and individuals to develop effective go to market strategies and high impact demand generation campaigns for key market segments / verticals and driving high-quality business development opportunities that result in sales growth. You will be equally at home in a senior leadership forum as well as be able to roll up your sleeves and execute at the program level in support of exceeding business goals. Responsibilities Own the field marketing function and associated key marketing and demand metrics in EMEA Own the regional demand gen strategy, aligned directly to the global and regional business growth needs, as well as the programs, campaigns, tactics and deliverables executed by your team and the global organisation into the region Uncover and understand the market and sales challenges and opportunities within specific geographies, including UK/Nordics, Central Europe and Southern Europe, as well as our retail business Leadership and management of EMEA's Field Marketing team including organisational development, resource management, hiring, mentorship, and high-performance management Provide valuable input to and collaborate with the global marketing organisation to originate and create globally relevant programs and campaigns to drive revenue for the EMEA region Be the strategic partner to the sales organisation ensuring they actively seek out and value you and your team's input, guidance and ultimately execution in support of shared business goals Create and execute marketing strategies for the region that are laser focused on driving predictable demand to build a pipeline of new business and growth of existing accounts Identify appropriate field marketing mix to drive acquisition, engagement, and customer adoption goals as well as longer term retention, loyalty, and advocacy Lead the team to develop and execute integrated marketing campaigns and multi channel programs (webinars, tradeshows, etc.), which address audience pain points and buyer needs through effective leverage of the global resources and skill of BV marketing as well as locally originated elements Orchestrate consistency in measurement and reporting and ownership of EMEA regional marketing performance and contribution to key stakeholders, identifying KPIs relevant to them Collaborate with wider global marketing teams, sharing knowledge and best practices, performance results and learnings across the company Identify regionally relevant account based marketing strategies in partnership with growth marketing team and sales leadership Deliver on pipeline targets through a constant flow of inbound leads and subsequent high funnel conversation from targeted industries and roles Manage and report on regular cadence of marketing budget and ROI performance Lead, manage and coach a directly owned team of 3 including all performance and rewards reporting cadences facilitating individual career and personal growth Essential Proven 8+ years high performance B2B Marketing experience delivering key business results Demonstrate 5+ years leading international, multicultural, diverse marketing teams to exceed demanding business goals A self starter with superb communication skills, you will have executive presence as a key member of the leadership team balanced with a high degree of empathy on a personal level to effectively recruit (where required), lead, enable and motivate a highly diverse team including direct reports and wider BV team member resources, partners, influencers and agencies High degree of dexterity in enabling and equipping team members around the world to identify and formulate the required marketing mix to deliver clear demand generation results, brand awareness, customer retention and loyalty Direct experience working within or partnering a high performance sales culture including success planning, account planning and value based marketing and sales actions An entrepreneurial mindset with the personality and proven experience to form close partnerships with sales, business development (SDR) and associated supporting functions at all levels in a metric driven, fast paced, environment Familiarity with BANT and PACE sales methodologies is an advantage Data & insights Expert, excellent ability to extract business relevant insights through assimilation of multiple data inputs and their owners / SME's Experience with Salesforce, Marketo and any similar lead management CRM systems Full authorisation to work in the U.K without any restrictions, sponsorship will not be provided Why join Bazaarvoice? Customer is key We see our own success through our customers' outcomes. We approach every situation with a customer first mindset. Transparency & IntegrityBuilds Trust We believe in the power of authentic feedback because it's in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we're laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what's best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers. . click apply for full job details
Customer Success Manager (m/f/d)
Chaos Group
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
Mar 12, 2026
Full time
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
Cobb & Jones Recruitment Limited
Financial Controller
Cobb & Jones Recruitment Limited Aylesford, Kent
Financial Controller Aylesford - On Site Paying £70k - £75k DOE We're exclusively supporting a well-established and fast-growing product-based business in Kent in their search for an experienced Finance Controller. Operating across multiple sales channels-e-commerce, trade, retail and commercial projects-the organisation continues to scale both in the UK and internationally. This is a senior, hands-on, commercially focused role that sits at the heart of the business. You will work closely with the leadership team and department heads to improve financial discipline, support strategic decision-making, and drive operational performance across sales, marketing, operations, product and purchasing. If you enjoy being more than "just the numbers person" and want to influence how a business operates day-to-day, this role offers genuine impact and visibility. Key Responsibilities: Partner daily with senior management and department heads to embed strong financial control and commercially sound decision-making. Review, validate and enhance monthly management accounts, P&L, balance sheet and reporting packs. Provide clear financial insight to support operational decisions across pricing, discounts, stock, staffing and marketing spend. Analyse margins, landed costs, customer profitability and channel performance. Oversee cash flow, working capital and financial risk monitoring. Implement and improve financial procedures across all departments. Support stock forecasting, supplier management, cost analysis and international purchasing. Oversee VAT, compliance and other statutory reporting requirements. Lead daily finance operations including payment approvals, reconciliations and payroll validation. Manage and develop the Finance Assistant, ensuring accuracy and timely delivery of all core finance processes. Strengthen systems and data integrity across finance platforms (e.g., Xero, e-commerce and operational systems). Profile: Qualified or QBE Accountant (ACCA/CIMA/ACA or equivalent). Strong background in financial control and management accounts. Experience within stock-based, product-led, e-commerce, retail, manufacturing or distribution environments. Advanced Excel skills and confidence working with multi-system environments. Ability to partner with non-finance stakeholders and communicate financial information clearly. Commercially minded, proactive, and comfortable challenging decisions where needed. Hands-on, detail-driven and motivated by improving processes and business performance. Thrives in a fast-paced and evolving environment with broad exposure across the business. On Offer: £70k - £75k basic salary A highly influential role where your insights will directly shape business decisions. Opportunity to work closely with an entrepreneurial leadership team. A varied, commercially focused position extending far beyond traditional month-end reporting. Excellent exposure across all departments with the chance to drive positive change. Stability, autonomy and the ability to make a measurable impact in a growing organisation.
Mar 12, 2026
Full time
Financial Controller Aylesford - On Site Paying £70k - £75k DOE We're exclusively supporting a well-established and fast-growing product-based business in Kent in their search for an experienced Finance Controller. Operating across multiple sales channels-e-commerce, trade, retail and commercial projects-the organisation continues to scale both in the UK and internationally. This is a senior, hands-on, commercially focused role that sits at the heart of the business. You will work closely with the leadership team and department heads to improve financial discipline, support strategic decision-making, and drive operational performance across sales, marketing, operations, product and purchasing. If you enjoy being more than "just the numbers person" and want to influence how a business operates day-to-day, this role offers genuine impact and visibility. Key Responsibilities: Partner daily with senior management and department heads to embed strong financial control and commercially sound decision-making. Review, validate and enhance monthly management accounts, P&L, balance sheet and reporting packs. Provide clear financial insight to support operational decisions across pricing, discounts, stock, staffing and marketing spend. Analyse margins, landed costs, customer profitability and channel performance. Oversee cash flow, working capital and financial risk monitoring. Implement and improve financial procedures across all departments. Support stock forecasting, supplier management, cost analysis and international purchasing. Oversee VAT, compliance and other statutory reporting requirements. Lead daily finance operations including payment approvals, reconciliations and payroll validation. Manage and develop the Finance Assistant, ensuring accuracy and timely delivery of all core finance processes. Strengthen systems and data integrity across finance platforms (e.g., Xero, e-commerce and operational systems). Profile: Qualified or QBE Accountant (ACCA/CIMA/ACA or equivalent). Strong background in financial control and management accounts. Experience within stock-based, product-led, e-commerce, retail, manufacturing or distribution environments. Advanced Excel skills and confidence working with multi-system environments. Ability to partner with non-finance stakeholders and communicate financial information clearly. Commercially minded, proactive, and comfortable challenging decisions where needed. Hands-on, detail-driven and motivated by improving processes and business performance. Thrives in a fast-paced and evolving environment with broad exposure across the business. On Offer: £70k - £75k basic salary A highly influential role where your insights will directly shape business decisions. Opportunity to work closely with an entrepreneurial leadership team. A varied, commercially focused position extending far beyond traditional month-end reporting. Excellent exposure across all departments with the chance to drive positive change. Stability, autonomy and the ability to make a measurable impact in a growing organisation.
Deliveroo
Global Head of Marketing - Retail (Shopping) & HOP
Deliveroo
About the role Deliveroo is seeking a commercially driven, strategic, and execution-focused Global Head of Marketing - Retail (Shopping) & HOP to lead the next phase of growth across our Shopping and HOP businesses. Reporting into the Global New Verticals Marketing Director, this London-based role will define and deliver the global marketing strategy across Retail (Shopping) and HOP - owning budgets, category positioning, partner growth, campaign excellence, and cross-market best practice. You will operate at the intersection of Commercial, Growth, Product, Operations and local markets - ensuring we scale best-in-class marketing frameworks while driving measurable commercial impact. What you'll be doing Global Strategy & Budget Ownership Define and lead the global marketing strategy for Retail (Shopping) and HOP, aligned to ambitious growth targets. Own and manage the global HOP and Retail marketing budgets, ensuring disciplined, ROI-driven investment. Develop annual and quarterly campaign roadmaps across markets, maximising seasonal moments and key trading events. Establish clear KPIs and measurement frameworks, leading post-campaign analysis and sharing actionable insights across the business. Balance brand building and performance marketing to drive sustainable acquisition, retention and frequency growth. Own UKI HOP Marketing Strategy & Plan Support team to design and implement annual campaign calendars, ensuring strong integration across Grocery and national campaigns. Partner with Growth Marketing Strategy and Digital teams to execute market-leading acquisition and retention initiatives. Own the HOP CRM content calendar globally, ensuring compelling and performance-driven lifecycle communications. Work closely with Program Management to support successful dark store launches - delivered on time, on budget, and achieving performance targets. Develop and evolve a promotional and value strategy in partnership with Vendor Management and Pricing teams to unlock compelling trade deals. Collaborate with Brand Strategy, Social and PR teams to build distinctive branded touchpoints that drive awareness, loyalty and engagement. Ensure operational excellence by working closely with Ops teams to align site, stock and store teams with campaign execution. Develop Category Strategy for Shopping Develop a distinctive and data-led category strategy for Deliveroo's Shopping business. Identify priority verticals and define clear positioning and value propositions. Translate customer insight and market trends into scalable category growth plans. Ensure global strategic clarity while enabling flexibility for local execution. Own Retail Partner Launch & Growth Strategy Support Commercial teams in onboarding and accelerating growth of priority retail partners. Develop scalable go-to-market frameworks and partner launch playbooks. Lead strong marketing relationships with key retail partners, executing aligned and compelling joint campaigns and offers. Drive co-funded media strategies and integrated marketing plans that unlock incremental growth. Global Best Practice & Market Enablement Partner closely with local markets (including UAE and France) to define and embed best-in-class Retail and HOP marketing practices. Build structured knowledge-sharing frameworks to scale winning campaigns, playbooks and promotional strategies. Identify repeatable growth levers and ensure consistent measurement standards across markets. Act as the centre of excellence for Retail and HOP marketing globally. Leadership & Team Development Manage and develop a team of three high-impact marketers. Set ambitious objectives and clear accountability frameworks. Foster a culture of innovation, ownership and executional excellence. Push teams to activate campaigns in bold and creative ways while maintaining operational rigour. Requirements Significant senior marketing leadership experience (10+ years), ideally within retail, grocery, marketplace, eCommerce or tech. Proven experience managing substantial budgets and delivering measurable commercial impact. Strong experience building and executing multi-channel marketing strategies across acquisition, retention and brand. Demonstrated success in partner stakeholder management and joint business planning. Experience launching and scaling new propositions, categories or physical locations (e.g. stores, dark stores). Outstanding organisational and project management capability with exceptional attention to detail. Analytical and performance-driven, with a strong test-and-learn mindset. Comfortable operating autonomously in fast-paced, high-growth environments. Creative thinker with experience briefing and developing global creative platforms and campaigns. Experience at a high-performing retail, eCommerce or technology company preferred. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Mar 12, 2026
Full time
About the role Deliveroo is seeking a commercially driven, strategic, and execution-focused Global Head of Marketing - Retail (Shopping) & HOP to lead the next phase of growth across our Shopping and HOP businesses. Reporting into the Global New Verticals Marketing Director, this London-based role will define and deliver the global marketing strategy across Retail (Shopping) and HOP - owning budgets, category positioning, partner growth, campaign excellence, and cross-market best practice. You will operate at the intersection of Commercial, Growth, Product, Operations and local markets - ensuring we scale best-in-class marketing frameworks while driving measurable commercial impact. What you'll be doing Global Strategy & Budget Ownership Define and lead the global marketing strategy for Retail (Shopping) and HOP, aligned to ambitious growth targets. Own and manage the global HOP and Retail marketing budgets, ensuring disciplined, ROI-driven investment. Develop annual and quarterly campaign roadmaps across markets, maximising seasonal moments and key trading events. Establish clear KPIs and measurement frameworks, leading post-campaign analysis and sharing actionable insights across the business. Balance brand building and performance marketing to drive sustainable acquisition, retention and frequency growth. Own UKI HOP Marketing Strategy & Plan Support team to design and implement annual campaign calendars, ensuring strong integration across Grocery and national campaigns. Partner with Growth Marketing Strategy and Digital teams to execute market-leading acquisition and retention initiatives. Own the HOP CRM content calendar globally, ensuring compelling and performance-driven lifecycle communications. Work closely with Program Management to support successful dark store launches - delivered on time, on budget, and achieving performance targets. Develop and evolve a promotional and value strategy in partnership with Vendor Management and Pricing teams to unlock compelling trade deals. Collaborate with Brand Strategy, Social and PR teams to build distinctive branded touchpoints that drive awareness, loyalty and engagement. Ensure operational excellence by working closely with Ops teams to align site, stock and store teams with campaign execution. Develop Category Strategy for Shopping Develop a distinctive and data-led category strategy for Deliveroo's Shopping business. Identify priority verticals and define clear positioning and value propositions. Translate customer insight and market trends into scalable category growth plans. Ensure global strategic clarity while enabling flexibility for local execution. Own Retail Partner Launch & Growth Strategy Support Commercial teams in onboarding and accelerating growth of priority retail partners. Develop scalable go-to-market frameworks and partner launch playbooks. Lead strong marketing relationships with key retail partners, executing aligned and compelling joint campaigns and offers. Drive co-funded media strategies and integrated marketing plans that unlock incremental growth. Global Best Practice & Market Enablement Partner closely with local markets (including UAE and France) to define and embed best-in-class Retail and HOP marketing practices. Build structured knowledge-sharing frameworks to scale winning campaigns, playbooks and promotional strategies. Identify repeatable growth levers and ensure consistent measurement standards across markets. Act as the centre of excellence for Retail and HOP marketing globally. Leadership & Team Development Manage and develop a team of three high-impact marketers. Set ambitious objectives and clear accountability frameworks. Foster a culture of innovation, ownership and executional excellence. Push teams to activate campaigns in bold and creative ways while maintaining operational rigour. Requirements Significant senior marketing leadership experience (10+ years), ideally within retail, grocery, marketplace, eCommerce or tech. Proven experience managing substantial budgets and delivering measurable commercial impact. Strong experience building and executing multi-channel marketing strategies across acquisition, retention and brand. Demonstrated success in partner stakeholder management and joint business planning. Experience launching and scaling new propositions, categories or physical locations (e.g. stores, dark stores). Outstanding organisational and project management capability with exceptional attention to detail. Analytical and performance-driven, with a strong test-and-learn mindset. Comfortable operating autonomously in fast-paced, high-growth environments. Creative thinker with experience briefing and developing global creative platforms and campaigns. Experience at a high-performing retail, eCommerce or technology company preferred. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
CCA Recruitment Group
Forecasting and Planning Analyst
CCA Recruitment Group
Role: Forecasting and Planning Analyst Location: Midlands or Manchester office based (hybrid working 2 days per week in Hours: Mon-Fri 9am-5pm Salary: Up to 40,000 DOE + bonus + benefits This is a great opportunity for an experienced Forecasting and Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at 0-6 month plans. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using excel and SQL. Your role is crucial in supporting operational planning, resource allocation, and overall business growth. Experience using Power BI or Tableau would be advantageous. Continuous improvement is integral to your role, as you evaluate and enhance existing forecasting methodologies, processes, and tools to improve accuracy, efficiency, and scalability. Staying informed about industry trends, emerging technologies, and best practices in forecasting and data analytics enables you to bring innovative solutions. Are you an organised Forecasting and Planning Analyst from a retail, utilities contact centre background? Do you have experience in WFM planning, forecasting and budget building? Do you have experienced in creation and delivery of plans? Experience in stakeholder engagement, communicating and forecast results is essential Key Responsibilities of the Forecasting Planning Analyst: Responsible for end-to-end planning and execution of planning identifying risks to operational performance. Use and develop existing forecasting methodology to maintain short to medium term (0-6 month) forecasts for all areas and channels. Work alongside planning team to create, develop, and refine the models with close liaison with team. Maintain and update planning models to ensure a rolling view of demand, resource and budget assumptions and requirements. Work closely with other business stakeholders. Maintain and manage an accurate view of Contact headcount actual, budget and vacancies. Ensuring that we are managing our resource and budget tightly. Work with operational Leads to ensure that recruitment plans and associated capacity requirements are clear. Work with the analysis and insight team to ensure that drivers for contact are factored into budget assumptions. Carry out regular monitoring of performance to ensure that resource plans have accurate assumptions and operational owners are held accountable. Engage with all relevant stakeholders across the business to capture data required for application to the forecast, ensuring accurate resourcing levels to meet demand. Effective review of forecast accuracy against the actual performance; communicating results & offering effective recommendations for improvement. Ensure core KPI's are met via effective resource planning. If you are an experienced Forecasting and Planning Analyst please follow the link to apply for this role. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Mar 12, 2026
Full time
Role: Forecasting and Planning Analyst Location: Midlands or Manchester office based (hybrid working 2 days per week in Hours: Mon-Fri 9am-5pm Salary: Up to 40,000 DOE + bonus + benefits This is a great opportunity for an experienced Forecasting and Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at 0-6 month plans. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using excel and SQL. Your role is crucial in supporting operational planning, resource allocation, and overall business growth. Experience using Power BI or Tableau would be advantageous. Continuous improvement is integral to your role, as you evaluate and enhance existing forecasting methodologies, processes, and tools to improve accuracy, efficiency, and scalability. Staying informed about industry trends, emerging technologies, and best practices in forecasting and data analytics enables you to bring innovative solutions. Are you an organised Forecasting and Planning Analyst from a retail, utilities contact centre background? Do you have experience in WFM planning, forecasting and budget building? Do you have experienced in creation and delivery of plans? Experience in stakeholder engagement, communicating and forecast results is essential Key Responsibilities of the Forecasting Planning Analyst: Responsible for end-to-end planning and execution of planning identifying risks to operational performance. Use and develop existing forecasting methodology to maintain short to medium term (0-6 month) forecasts for all areas and channels. Work alongside planning team to create, develop, and refine the models with close liaison with team. Maintain and update planning models to ensure a rolling view of demand, resource and budget assumptions and requirements. Work closely with other business stakeholders. Maintain and manage an accurate view of Contact headcount actual, budget and vacancies. Ensuring that we are managing our resource and budget tightly. Work with operational Leads to ensure that recruitment plans and associated capacity requirements are clear. Work with the analysis and insight team to ensure that drivers for contact are factored into budget assumptions. Carry out regular monitoring of performance to ensure that resource plans have accurate assumptions and operational owners are held accountable. Engage with all relevant stakeholders across the business to capture data required for application to the forecast, ensuring accurate resourcing levels to meet demand. Effective review of forecast accuracy against the actual performance; communicating results & offering effective recommendations for improvement. Ensure core KPI's are met via effective resource planning. If you are an experienced Forecasting and Planning Analyst please follow the link to apply for this role. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Customer Success Manager
Reapit
Reapit - Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In the United Kingdom and Ireland, Reapit's market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure. Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to the Customer Success Team Manager, you'll be involved in: Identify, develop and maintain a unique understanding and working relationship with each customer within a set portfolio. Support and take ownership of a portfolio of assigned customers, providing them with a single point of accountability Work together with the Customer Success team and the wider business to ensure Customers receive a fully aligned service and that they benefit from a cohesive and valuable service Support Customer service excellence through regular meetings and calls, ensuring SLAs are consistently met and Customer expectations are exceeded at every opportunity, in order to maintain Customer retention along with outstanding Customer Satisfaction scores Support the Head of Customer Success in the delivery of department objectives, thus ensuring effective delivery of key strategic items for both our Customers and Reapit Demonstrate model behaviours and a focus on excellence to develop strategies that drive Customer satisfaction levels Pro actively identify Customers' present and future needs and manage delivery expectations of these Monitor Customer data and product utilisation to ensure that our business can meet Customer demands and allow us to factor for any additional resource where required Identify upsell opportunities through consultation to solve Customer business needs and ensure Reapit maximises on additional revenue streams Ensure retention of existing business to keep in line with the Company's strategy and revenue forecasts and maintain market share Document Customer calls and meetings using directed toolset in line with Customer Engagement model Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. Minimum 5 years spent in estate agency or prop-tech Comfortable managing complex stakeholder groups, including senior decision makers Confident working with data to tell a story, shape decisions and influence outcomes Strong commercial awareness with the ability to spot upsell/cross sell opportunities and drive account growth Experience navigating product feedback loops - capturing insights, validating themes and partnering with Product to shape the roadmap Ability to manage tricky situations with calm, clarity and a solutions first mindset Experience leading customer facing initiatives such as user groups or webinars What your impact and success looks like As a Reapit Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Build a solid understanding of our full product suite and the solutions we offer Get to grips with our internal processes and be well underway with our learning programme Be familiar with our internal processes and at an advanced stage through our internal learning system Within 3 months: Take ownership of your own customer portfolio Run a user group or webinar, showcasing how end users can get the most from our products Understand the team's quarterly objectives and actively contribute towards them Within 6 months: Show strong relationship building across your customer portfolio, supported by clear account plans for each customer Demonstrate real added value through your product knowledge and the outcomes you've driven Display the right level of analytical ability to gather data, produce insights and recommend meaningful solutions What's in it for you? We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Mar 12, 2026
Full time
Reapit - Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In the United Kingdom and Ireland, Reapit's market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure. Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to the Customer Success Team Manager, you'll be involved in: Identify, develop and maintain a unique understanding and working relationship with each customer within a set portfolio. Support and take ownership of a portfolio of assigned customers, providing them with a single point of accountability Work together with the Customer Success team and the wider business to ensure Customers receive a fully aligned service and that they benefit from a cohesive and valuable service Support Customer service excellence through regular meetings and calls, ensuring SLAs are consistently met and Customer expectations are exceeded at every opportunity, in order to maintain Customer retention along with outstanding Customer Satisfaction scores Support the Head of Customer Success in the delivery of department objectives, thus ensuring effective delivery of key strategic items for both our Customers and Reapit Demonstrate model behaviours and a focus on excellence to develop strategies that drive Customer satisfaction levels Pro actively identify Customers' present and future needs and manage delivery expectations of these Monitor Customer data and product utilisation to ensure that our business can meet Customer demands and allow us to factor for any additional resource where required Identify upsell opportunities through consultation to solve Customer business needs and ensure Reapit maximises on additional revenue streams Ensure retention of existing business to keep in line with the Company's strategy and revenue forecasts and maintain market share Document Customer calls and meetings using directed toolset in line with Customer Engagement model Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. Minimum 5 years spent in estate agency or prop-tech Comfortable managing complex stakeholder groups, including senior decision makers Confident working with data to tell a story, shape decisions and influence outcomes Strong commercial awareness with the ability to spot upsell/cross sell opportunities and drive account growth Experience navigating product feedback loops - capturing insights, validating themes and partnering with Product to shape the roadmap Ability to manage tricky situations with calm, clarity and a solutions first mindset Experience leading customer facing initiatives such as user groups or webinars What your impact and success looks like As a Reapit Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Build a solid understanding of our full product suite and the solutions we offer Get to grips with our internal processes and be well underway with our learning programme Be familiar with our internal processes and at an advanced stage through our internal learning system Within 3 months: Take ownership of your own customer portfolio Run a user group or webinar, showcasing how end users can get the most from our products Understand the team's quarterly objectives and actively contribute towards them Within 6 months: Show strong relationship building across your customer portfolio, supported by clear account plans for each customer Demonstrate real added value through your product knowledge and the outcomes you've driven Display the right level of analytical ability to gather data, produce insights and recommend meaningful solutions What's in it for you? We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Deliveroo
Head of Operational Support (12 month FTC)
Deliveroo Manchester, Lancashire
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Mar 11, 2026
Full time
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Zachary Daniels Recruitment
CRM & Loyalty Manager
Zachary Daniels Recruitment Astwood Bank, Worcestershire
CRM & Loyalty Manager The Midlands Salary up to 75k + Benefits Zachary Daniels Recruitment are partnering with a leading customer focused retail business to recruit a CRM & Loyalty Manager . This CRM & Loyalty Manager role will take ownership of the company's CRM, loyalty and customer engagement strategy, helping to drive stronger relationships with customers across both digital and in-store channels. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a key role in shaping lifecycle communications, evolving the loyalty proposition and using customer insight to increase engagement, retention and long-term value. This is a hands-on opportunity for a CRM & Loyalty Manager to influence how the business connects with its customers and delivers measurable commercial impact. Key Responsibilities Define and deliver the CRM strategy across the full customer lifecycle, including acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across channels such as email, SMS and other direct communication platforms Lead audience segmentation and personalisation strategies to deliver relevant and engaging communications Own the development and ongoing optimisation of the company's loyalty programme, including rewards, benefits and partnerships Design and improve customer journeys across both digital and in-store touchpoints Work closely with data and analytics teams to track performance, generate insights and optimise campaigns Collaborate with marketing, digital and technology teams to deliver customer initiatives with clear commercial impact Lead and develop a small CRM and campaign delivery team About You Background in CRM, loyalty or customer engagement within a retail or customer led environment Strong understanding of CRM platforms and lifecycle marketing strategies Proven track record developing customer propositions, loyalty programmes or personalised customer journeys Highly data-driven, using insight and testing to improve engagement and performance Strong stakeholder management skills with the ability to collaborate across multiple teams Commercially minded with a passion for improving customer engagement and driving measurable results A hands-on leader who thrives in a fast-paced environment and enjoys delivering both strategy and execution as a CRM & Loyalty Manager Apply today to find out more and be considered! BH35679
Mar 11, 2026
Full time
CRM & Loyalty Manager The Midlands Salary up to 75k + Benefits Zachary Daniels Recruitment are partnering with a leading customer focused retail business to recruit a CRM & Loyalty Manager . This CRM & Loyalty Manager role will take ownership of the company's CRM, loyalty and customer engagement strategy, helping to drive stronger relationships with customers across both digital and in-store channels. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a key role in shaping lifecycle communications, evolving the loyalty proposition and using customer insight to increase engagement, retention and long-term value. This is a hands-on opportunity for a CRM & Loyalty Manager to influence how the business connects with its customers and delivers measurable commercial impact. Key Responsibilities Define and deliver the CRM strategy across the full customer lifecycle, including acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across channels such as email, SMS and other direct communication platforms Lead audience segmentation and personalisation strategies to deliver relevant and engaging communications Own the development and ongoing optimisation of the company's loyalty programme, including rewards, benefits and partnerships Design and improve customer journeys across both digital and in-store touchpoints Work closely with data and analytics teams to track performance, generate insights and optimise campaigns Collaborate with marketing, digital and technology teams to deliver customer initiatives with clear commercial impact Lead and develop a small CRM and campaign delivery team About You Background in CRM, loyalty or customer engagement within a retail or customer led environment Strong understanding of CRM platforms and lifecycle marketing strategies Proven track record developing customer propositions, loyalty programmes or personalised customer journeys Highly data-driven, using insight and testing to improve engagement and performance Strong stakeholder management skills with the ability to collaborate across multiple teams Commercially minded with a passion for improving customer engagement and driving measurable results A hands-on leader who thrives in a fast-paced environment and enjoys delivering both strategy and execution as a CRM & Loyalty Manager Apply today to find out more and be considered! BH35679
Morrisons
Data Science Manager
Morrisons Bradford, Yorkshire
At Morrisons, our Data, Analytics & AI team plays a vital role in driving decisions across the business by unlocking the power of our data. Whether it's enabling quick insight through self-serve tools like Looker or delivering deeper analysis through exploring the patterns in our data, we help teams across the business solve problems, drive performance, and create value. As a Data Science Manager, you'll lead a small but impactful team of data scientists and analysts, helping shape and deliver a roadmap of data science products and initiatives that align with our business goals. You'll work closely with stakeholders across the organisation to understand their challenges and apply cutting-edge analytics to solve them. This is a hands on role with technical delivery at its core, combined with leadership and strategic direction. What you'll be doing: Lead, mentor and develop a team of Data Scientists and Analysts, setting clear objectives and supporting professional growth Own the delivery of complex data science products and models that support strategic business objectives Shape and contribute to a 1-2 year data science roadmap, ensuring all work is aligned with business priorities and linked to core processes Embed a lean, value first culture, minimising waste and driving improvements in efficiency and EBITDA Champion data literacy and promote best practice in analytical thinking across the business Translate business problems into analytical approaches, delivering insights that inform action Support the team with hands on technical tasks where required, including coding and modelling Collaborate with Data Engineering and other teams to ensure the right data is available and accessible About you What we're looking for: A strategic thinker with experience solving complex business problems through data Strong communication and storytelling skills. Able to bring data to life for non technical audiences An inclusive and motivating leader, with experience mentoring others and creating high performing teams Comfortable working in both Agile and Waterfall environments Inquisitive mindset - always looking to challenge the status quo and improve ways of working Excellent stakeholder management skills, with the ability to gather and refine requirements to ensure value delivery Key Skills: Expert level SQL skills, extracting and transforming data with speed and accuracy Strong programming experience (preferably Python or R), with experience of building, testing and deploying machine learning models Experience delivering predictive or prescriptive models into production, with knowledge of current MLOps principles Skilled in creating impactful data visualisations and dashboards Working knowledge of cloud platforms such as GCP or AWS, with Google preferred About us In return for all your hard work, you will receive: 15% discount in store from the day you join us Additional 10% discount card for a friend or family member Annual bonus scheme Career progression and development opportunities Generous holiday entitlement Market leading pension scheme and life assurance Healthcare benefits including Aviva Digital GP 'MyPerks' giving you discount with over 850 retailers Free parking onsite Enhanced Family, Maternity and Paternity Leave Private Healthcare Car Allowance (company car provided in some instances) Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you'll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking! At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues. There's more to our business as it's fast paced and ever changing, as such we've got lots of fresh opportunities for you to play your part in our success. We'd love to meet you! At Morrisons, we're proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that's good for our customers too. We're always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong.
Mar 10, 2026
Full time
At Morrisons, our Data, Analytics & AI team plays a vital role in driving decisions across the business by unlocking the power of our data. Whether it's enabling quick insight through self-serve tools like Looker or delivering deeper analysis through exploring the patterns in our data, we help teams across the business solve problems, drive performance, and create value. As a Data Science Manager, you'll lead a small but impactful team of data scientists and analysts, helping shape and deliver a roadmap of data science products and initiatives that align with our business goals. You'll work closely with stakeholders across the organisation to understand their challenges and apply cutting-edge analytics to solve them. This is a hands on role with technical delivery at its core, combined with leadership and strategic direction. What you'll be doing: Lead, mentor and develop a team of Data Scientists and Analysts, setting clear objectives and supporting professional growth Own the delivery of complex data science products and models that support strategic business objectives Shape and contribute to a 1-2 year data science roadmap, ensuring all work is aligned with business priorities and linked to core processes Embed a lean, value first culture, minimising waste and driving improvements in efficiency and EBITDA Champion data literacy and promote best practice in analytical thinking across the business Translate business problems into analytical approaches, delivering insights that inform action Support the team with hands on technical tasks where required, including coding and modelling Collaborate with Data Engineering and other teams to ensure the right data is available and accessible About you What we're looking for: A strategic thinker with experience solving complex business problems through data Strong communication and storytelling skills. Able to bring data to life for non technical audiences An inclusive and motivating leader, with experience mentoring others and creating high performing teams Comfortable working in both Agile and Waterfall environments Inquisitive mindset - always looking to challenge the status quo and improve ways of working Excellent stakeholder management skills, with the ability to gather and refine requirements to ensure value delivery Key Skills: Expert level SQL skills, extracting and transforming data with speed and accuracy Strong programming experience (preferably Python or R), with experience of building, testing and deploying machine learning models Experience delivering predictive or prescriptive models into production, with knowledge of current MLOps principles Skilled in creating impactful data visualisations and dashboards Working knowledge of cloud platforms such as GCP or AWS, with Google preferred About us In return for all your hard work, you will receive: 15% discount in store from the day you join us Additional 10% discount card for a friend or family member Annual bonus scheme Career progression and development opportunities Generous holiday entitlement Market leading pension scheme and life assurance Healthcare benefits including Aviva Digital GP 'MyPerks' giving you discount with over 850 retailers Free parking onsite Enhanced Family, Maternity and Paternity Leave Private Healthcare Car Allowance (company car provided in some instances) Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you'll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking! At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues. There's more to our business as it's fast paced and ever changing, as such we've got lots of fresh opportunities for you to play your part in our success. We'd love to meet you! At Morrisons, we're proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that's good for our customers too. We're always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong.
Reed
Finance Business Partner
Reed Rochester, Kent
Finance Business Partner - FMCG (Rochester) Location: Rochester Industry: Fast-Moving Consumer Goods Reports to: Head of Finance / Finance Director Type: Permanent About the Role A leading FMCG business in Rochester is seeking a commercially minded Finance Business Partner to act as the key link between Finance and Operations. You will provide financial insight, challenge performance, and support decision-making across production, supply chain, sales, and category teams. This is a highly visible role suited to someone who enjoys influencing stakeholders and driving real business outcomes. Key Responsibilities Business Partnering Build strong relationships with operational, commercial, and senior leadership teams. Provide financial insight to help non-finance stakeholders understand business performance. Support commercial teams with pricing, promotional planning, customer profitability, and margin analysis. Act as financial voice in planning meetings, supply chain discussions, and category reviews. Financial Planning & Analysis Lead the budgeting and forecasting cycles for your business units. Deliver accurate weekly and monthly management reporting with clear commentary. Analyse variances against budget/forecast and provide recommendations for performance improvement. Assist in long-range planning and scenario modelling. Commercial & Operational Support Provide financial modelling for new product launches, commercial proposals, and capex. Evaluate customer agreements, trade spend, and promotional ROI. Work closely with supply chain to understand production efficiencies, waste, and cost-to-serve. Performance Management Track key KPIs across sales, cost, margins, and operational efficiency. Highlight risks, opportunities, and actionable insights. Drive cost-saving initiatives and support continuous improvement projects. Skills & Experience Required Qualified accountant (CIMA/ACCA/ACA) or studying towards qualification. Experience in FMCG, manufacturing, retail, or another fast-paced commercial environment. Strong business partnering skills with the ability to challenge and influence. Advanced Excel and comfortable with data manipulation; exposure to ERP systems beneficial. Strong analytical mindset and commercially aware approach. Excellent communication skills, capable of translating financial performance into business language. Personal Attributes Confident, engaging, and proactive. Ability to work at pace and manage multiple priorities. Comfortable presenting numbers and insight to senior stakeholders. Curious, commercially savvy, and focused on value creation. What the Business Offers Competitive salary + bonus. Clear progression pathway in a growing FMCG organisation. Strong team culture with plenty of exposure to senior leadership.
Mar 10, 2026
Full time
Finance Business Partner - FMCG (Rochester) Location: Rochester Industry: Fast-Moving Consumer Goods Reports to: Head of Finance / Finance Director Type: Permanent About the Role A leading FMCG business in Rochester is seeking a commercially minded Finance Business Partner to act as the key link between Finance and Operations. You will provide financial insight, challenge performance, and support decision-making across production, supply chain, sales, and category teams. This is a highly visible role suited to someone who enjoys influencing stakeholders and driving real business outcomes. Key Responsibilities Business Partnering Build strong relationships with operational, commercial, and senior leadership teams. Provide financial insight to help non-finance stakeholders understand business performance. Support commercial teams with pricing, promotional planning, customer profitability, and margin analysis. Act as financial voice in planning meetings, supply chain discussions, and category reviews. Financial Planning & Analysis Lead the budgeting and forecasting cycles for your business units. Deliver accurate weekly and monthly management reporting with clear commentary. Analyse variances against budget/forecast and provide recommendations for performance improvement. Assist in long-range planning and scenario modelling. Commercial & Operational Support Provide financial modelling for new product launches, commercial proposals, and capex. Evaluate customer agreements, trade spend, and promotional ROI. Work closely with supply chain to understand production efficiencies, waste, and cost-to-serve. Performance Management Track key KPIs across sales, cost, margins, and operational efficiency. Highlight risks, opportunities, and actionable insights. Drive cost-saving initiatives and support continuous improvement projects. Skills & Experience Required Qualified accountant (CIMA/ACCA/ACA) or studying towards qualification. Experience in FMCG, manufacturing, retail, or another fast-paced commercial environment. Strong business partnering skills with the ability to challenge and influence. Advanced Excel and comfortable with data manipulation; exposure to ERP systems beneficial. Strong analytical mindset and commercially aware approach. Excellent communication skills, capable of translating financial performance into business language. Personal Attributes Confident, engaging, and proactive. Ability to work at pace and manage multiple priorities. Comfortable presenting numbers and insight to senior stakeholders. Curious, commercially savvy, and focused on value creation. What the Business Offers Competitive salary + bonus. Clear progression pathway in a growing FMCG organisation. Strong team culture with plenty of exposure to senior leadership.
Veolia
Proposition Writer
Veolia Cannock, Staffordshire
Ready to find the right role for you? Grade: 5.2 Hours: 40 hours per week (12 Months Fixed Term Contract) Location: Kingswood House Kingswood Crescent Cannock Staffordshire WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Proposition Writer you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Develop persuasive and compelling proposal content that effectively communicates Veolia's solutions, value propositions, benefits and key differentiators to prospective customers Collaborate with subject matter experts, business development teams, technical specialists and operations teams to gather critical information and insights for proposal development Co-develop strategic approaches and win themes with stakeholders, establishing the proposal structure and value proposition ahead of tender release Craft well-structured, bespoke proposals that directly address customer requirements while showcasing Veolia's unique strengths and capabilities as a strategic partner Conduct thorough research and analysis to understand target customer needs, incorporating relevant data, statistics, case studies and supporting evidence to strengthen proposals Ensure all tender questions are answered to the highest possible standard, maximising available marks through clear, coherent and error-free content Challenge the business constructively when gaps in knowledge occur, solutions are inadequately demonstrated, or proof points and evidence are insufficient Manage multiple high-value proposals simultaneously, meeting strict deadlines while maintaining exceptional quality standards Lead the writing of compelling project summaries and coordinate the gathering of necessary supporting documentation including method statements and case studies Maintain accurate records in the central bid library and proposal management software, ensuring new material is properly catalogued for future use Participate in customer clarification processes, client debrief sessions and internal lost opportunity reviews to continuously improve proposal effectiveness Work collaboratively within tender project teams to deliver proposals to required standards and timescales, sharing best practices across the organisation What we're looking for; English degree, related qualification, professional writing qualification or demonstrated professional writing background (essential) Proven experience working on tenders valued in excess of 500,000 within industrial, water, construction or facilities management sectors (essential) Expert-level written communication skills with the ability to adapt writing style and tone to align with different customer requirements and preferences Expert knowledge of proposal writing best practices, with exceptional attention to detail, accuracy and proof-reading capabilities Advanced business acumen and analytical skills to synthesise information from multiple sources and develop strategic, customer-focused content Expert-level project management abilities with proficiency in project management software to coordinate multiple stakeholders and deliverables Advanced collaboration and relationship management skills to work effectively with subject matter experts, sales teams and stakeholders across the business Proficient research abilities and strategic thinking to identify customer needs, sustainability opportunities and areas of competitive differentiation Expert organisational and time management skills with the ability to work under pressure, meet tight deadlines and manage own workload independently Proficient IT skills, particularly in Google suite packages, Strong problem-solving capabilities with a proactive, self-motivated approach and the ability to take initiative in a fast-paced environment Professional integrity and ability to maintain confidentiality when handling sensitive information Continuous improvement mindset with commitment to staying updated on industry trends and best practices CIM or APMP membership and Project Management qualification (desirable) What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Mar 10, 2026
Contractor
Ready to find the right role for you? Grade: 5.2 Hours: 40 hours per week (12 Months Fixed Term Contract) Location: Kingswood House Kingswood Crescent Cannock Staffordshire WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Proposition Writer you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Develop persuasive and compelling proposal content that effectively communicates Veolia's solutions, value propositions, benefits and key differentiators to prospective customers Collaborate with subject matter experts, business development teams, technical specialists and operations teams to gather critical information and insights for proposal development Co-develop strategic approaches and win themes with stakeholders, establishing the proposal structure and value proposition ahead of tender release Craft well-structured, bespoke proposals that directly address customer requirements while showcasing Veolia's unique strengths and capabilities as a strategic partner Conduct thorough research and analysis to understand target customer needs, incorporating relevant data, statistics, case studies and supporting evidence to strengthen proposals Ensure all tender questions are answered to the highest possible standard, maximising available marks through clear, coherent and error-free content Challenge the business constructively when gaps in knowledge occur, solutions are inadequately demonstrated, or proof points and evidence are insufficient Manage multiple high-value proposals simultaneously, meeting strict deadlines while maintaining exceptional quality standards Lead the writing of compelling project summaries and coordinate the gathering of necessary supporting documentation including method statements and case studies Maintain accurate records in the central bid library and proposal management software, ensuring new material is properly catalogued for future use Participate in customer clarification processes, client debrief sessions and internal lost opportunity reviews to continuously improve proposal effectiveness Work collaboratively within tender project teams to deliver proposals to required standards and timescales, sharing best practices across the organisation What we're looking for; English degree, related qualification, professional writing qualification or demonstrated professional writing background (essential) Proven experience working on tenders valued in excess of 500,000 within industrial, water, construction or facilities management sectors (essential) Expert-level written communication skills with the ability to adapt writing style and tone to align with different customer requirements and preferences Expert knowledge of proposal writing best practices, with exceptional attention to detail, accuracy and proof-reading capabilities Advanced business acumen and analytical skills to synthesise information from multiple sources and develop strategic, customer-focused content Expert-level project management abilities with proficiency in project management software to coordinate multiple stakeholders and deliverables Advanced collaboration and relationship management skills to work effectively with subject matter experts, sales teams and stakeholders across the business Proficient research abilities and strategic thinking to identify customer needs, sustainability opportunities and areas of competitive differentiation Expert organisational and time management skills with the ability to work under pressure, meet tight deadlines and manage own workload independently Proficient IT skills, particularly in Google suite packages, Strong problem-solving capabilities with a proactive, self-motivated approach and the ability to take initiative in a fast-paced environment Professional integrity and ability to maintain confidentiality when handling sensitive information Continuous improvement mindset with commitment to staying updated on industry trends and best practices CIM or APMP membership and Project Management qualification (desirable) What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Axon Moore Group Ltd
FP&A Manager
Axon Moore Group Ltd Manchester, Lancashire
FP&A Manager £65-75k + 10% Bonus Retail Manchester (Hybrid) Axon Moore have exclusively partnered with a high growth retail business on the outskirts of central Manchester who are looking for a CIMA/ACCA/ACA qualified FP&A Manager to join their team on a full time permanent basis. This is a fantastic opportunity to work under the mentorship of an exceptional Finance Director, as they see this role becoming their future successor! You'll be responsible for driving financial insight, systems integration, and commercial strategy with a focus on data management, accurate forecasting, and pricing optimisation while delivering actionable insights that support decision-making across the business.Key responsibilities include: Deliver quarterly outlooks and annual budget forecasts, providing clarity on required actions to meet targets Margin Management: Implement a live margin dashboard incorporating competitor pricing data for real-time decision-making Pricing Strategy: Continuously refine pricing structures to balance profitability with competitive positioning Business partner and form close relationships with the following stakeholders: Managing Director, Finance Director, Head of Sales, Customer Success, Inventory and Procurement Profitability Analysis: Provide granular reporting on profitability drivers by customer segment and product category, supporting margin improvement initiatives Take responsibility for the smooth operation and data integrity across existing systems (ERP, Web Platform, WMS, BI tools), ensuring they work seamlessly together. Ideal candidate: Power BI / SQL experience is extremely advantageous! Qualified accountant (CIMA/ACCA/ACA) Track record of delivering insight-driven decision support, profitability analysis, and pricing strategies. Ability to work under pressure and collaborate effectively across multi-functional teams and non-finance stakeholders For more information please apply to this advert or contact Danny Kay at Axon Moore.
Mar 09, 2026
Full time
FP&A Manager £65-75k + 10% Bonus Retail Manchester (Hybrid) Axon Moore have exclusively partnered with a high growth retail business on the outskirts of central Manchester who are looking for a CIMA/ACCA/ACA qualified FP&A Manager to join their team on a full time permanent basis. This is a fantastic opportunity to work under the mentorship of an exceptional Finance Director, as they see this role becoming their future successor! You'll be responsible for driving financial insight, systems integration, and commercial strategy with a focus on data management, accurate forecasting, and pricing optimisation while delivering actionable insights that support decision-making across the business.Key responsibilities include: Deliver quarterly outlooks and annual budget forecasts, providing clarity on required actions to meet targets Margin Management: Implement a live margin dashboard incorporating competitor pricing data for real-time decision-making Pricing Strategy: Continuously refine pricing structures to balance profitability with competitive positioning Business partner and form close relationships with the following stakeholders: Managing Director, Finance Director, Head of Sales, Customer Success, Inventory and Procurement Profitability Analysis: Provide granular reporting on profitability drivers by customer segment and product category, supporting margin improvement initiatives Take responsibility for the smooth operation and data integrity across existing systems (ERP, Web Platform, WMS, BI tools), ensuring they work seamlessly together. Ideal candidate: Power BI / SQL experience is extremely advantageous! Qualified accountant (CIMA/ACCA/ACA) Track record of delivering insight-driven decision support, profitability analysis, and pricing strategies. Ability to work under pressure and collaborate effectively across multi-functional teams and non-finance stakeholders For more information please apply to this advert or contact Danny Kay at Axon Moore.
Zachary Daniels Recruitment
Retail Marketing Coordinator
Zachary Daniels Recruitment
Retail Marketing Coordinator Field Based UK 40,000+ DOE Company Vehicle Zachary Daniels are proud to be partnering with a leading and fast-growing automotive retail brand to recruit a highly organised and commercially driven Retail Marketing Coordinator. This is an exciting opportunity to join an ambitious business and play a key role in shaping and delivering impactful retail marketing strategies across the UK. As a Retail Marketing Coordinator, you will ensure marketing activity is delivered efficiently and effectively across retail environments, driving measurable results and enhancing the customer experience. Acting as a key link between internal stakeholders and retail partners, you will support the development, coordination, and execution of strategic initiatives that support growth and strengthen partnerships. This is primarily a field-based role, covering the UK, with regular collaboration at the company's North West head office. Benefits: Competitive salary from 40,000 depending on experience Company vehicle Clear career development and progression opportunities Supportive and collaborative working culture Exposure to a growing, innovative organisation Varied and fast-paced role with strong long-term prospects Why This Role? This Retail Marketing Coordinator role offers the opportunity to take ownership, influence retail performance, and contribute directly to the commercial success of a well-established automotive retail brand. You will work closely with senior stakeholders, Business Development teams, and retail partners, gaining exposure to strategic projects, multi-channel campaigns, and key business initiatives. If you are proactive, commercially minded, and passionate about retail and customer experience, this is an excellent opportunity to develop your career within a forward-thinking and evolving business. Key Responsibilities: Develop and implement retail strategies to support revenue and growth targets Manage and develop key retail relationships, ensuring strong engagement and satisfaction Analyse market trends, customer behaviour, and competitor activity to inform decision-making Support retailer retention initiatives and ongoing engagement Ensure all marketing content and in-store activity is accurate, engaging, and aligned to brand standards Collaborate closely with Business Development teams to deliver consistent service and execution Provide reporting, insights, and performance updates to stakeholders Support budget management and ensure activity aligns with commercial objectives Oversee retail planning activity, including in-store execution and customer experience improvements Coordinate marketing activity, manage timelines, and identify potential risks or blockers Support the delivery of multi-channel campaigns and provide hands-on support to retail partners Experience Needed: Minimum 5 years' experience in account management, retail leadership, or a similar role Proven track record managing and developing key retail relationships Experience in retail planning and in-store execution Strong commercial awareness and customer focus Ability to translate strategy into effective retail activity Degree-level education or equivalent Desirable: Flexibility to travel across the UK and occasionally internationally Interest or experience within the automotive sector If you're ready to take the next step in your career as a Retail Marketing Coordinator, apply today through Zachary Daniels with your CV. For a confidential discussion about this opportunity, please contact our team. BH35629
Mar 08, 2026
Full time
Retail Marketing Coordinator Field Based UK 40,000+ DOE Company Vehicle Zachary Daniels are proud to be partnering with a leading and fast-growing automotive retail brand to recruit a highly organised and commercially driven Retail Marketing Coordinator. This is an exciting opportunity to join an ambitious business and play a key role in shaping and delivering impactful retail marketing strategies across the UK. As a Retail Marketing Coordinator, you will ensure marketing activity is delivered efficiently and effectively across retail environments, driving measurable results and enhancing the customer experience. Acting as a key link between internal stakeholders and retail partners, you will support the development, coordination, and execution of strategic initiatives that support growth and strengthen partnerships. This is primarily a field-based role, covering the UK, with regular collaboration at the company's North West head office. Benefits: Competitive salary from 40,000 depending on experience Company vehicle Clear career development and progression opportunities Supportive and collaborative working culture Exposure to a growing, innovative organisation Varied and fast-paced role with strong long-term prospects Why This Role? This Retail Marketing Coordinator role offers the opportunity to take ownership, influence retail performance, and contribute directly to the commercial success of a well-established automotive retail brand. You will work closely with senior stakeholders, Business Development teams, and retail partners, gaining exposure to strategic projects, multi-channel campaigns, and key business initiatives. If you are proactive, commercially minded, and passionate about retail and customer experience, this is an excellent opportunity to develop your career within a forward-thinking and evolving business. Key Responsibilities: Develop and implement retail strategies to support revenue and growth targets Manage and develop key retail relationships, ensuring strong engagement and satisfaction Analyse market trends, customer behaviour, and competitor activity to inform decision-making Support retailer retention initiatives and ongoing engagement Ensure all marketing content and in-store activity is accurate, engaging, and aligned to brand standards Collaborate closely with Business Development teams to deliver consistent service and execution Provide reporting, insights, and performance updates to stakeholders Support budget management and ensure activity aligns with commercial objectives Oversee retail planning activity, including in-store execution and customer experience improvements Coordinate marketing activity, manage timelines, and identify potential risks or blockers Support the delivery of multi-channel campaigns and provide hands-on support to retail partners Experience Needed: Minimum 5 years' experience in account management, retail leadership, or a similar role Proven track record managing and developing key retail relationships Experience in retail planning and in-store execution Strong commercial awareness and customer focus Ability to translate strategy into effective retail activity Degree-level education or equivalent Desirable: Flexibility to travel across the UK and occasionally internationally Interest or experience within the automotive sector If you're ready to take the next step in your career as a Retail Marketing Coordinator, apply today through Zachary Daniels with your CV. For a confidential discussion about this opportunity, please contact our team. BH35629
S&P Global
Managing Director, Enterprise Portfolio Marketing
S&P Global
About the Role: Grade Level (for internal use): 15 The Role: Managing Director, Enterprise Portfolio Marketing The Enterprise Portfolio Marketing team plays a critical role in integrating S&P Global's extensive divisional capabilities into unified, customer-focused narratives. This team collaborates with the Chief Client Office (CCO) segment and account teams, divisional marketing teams, and key stakeholders to drive forward-looking, impactful marketing strategies. The mission is to deliver narratives and campaigns that showcase S&P Global's comprehensive solutions and drive sustainable growth by addressing client needs in an evolving market. The Impact As the Managing Director, Enterprise Portfolio Marketing, you will lead initiatives to align divisional marketing strategies under a cohesive enterprise vision. You will create thematic campaigns and go-to-market strategies that reflect the unique value of S&P Global's offerings. Through strong cross-functional collaboration and a client-centric approach, you will enhance brand perception, drive demand, and ensure strategic alignment with organizational goals. Responsibilities Strategic Leadership Develop and execute a marketing roadmap aligned with Enterprise and CCO's overarching goals to harness the value of S&P brands and products. Create compelling portfolio narratives that unify divisional strengths around client needs and present a cohesive enterprise vision. Identify emerging opportunities, leveraging high-growth themes to position S&P Global as a market and thought leader. Go-to-Market Strategy Partner with divisional marketing teams to synthesize product-specific plans and capability statements into seamless enterprise campaigns. Lead high-growth area marketing strategies, including private markets, emerging markets, energy transition, and generative AI-powered solutions. Deliver demand-driving campaigns that bridge S&P Global's capabilities with client challenges and market needs. Client-Centric Approach Ensure all marketing efforts prioritize customer insights, producing tailored narratives that address unique client opportunities. Maintain regular engagement with CCO account teams, divisional sales, clients and stakeholders to refine messaging for enhanced relevance and impact. Stakeholder Collaboration Serve as a central liaison among divisional leaders, the CCO, and other internal stakeholders to align messaging and objectives. Deeply engage with divisional teams to gain a robust understanding of their products and services, integrating them into enterprise-wide campaigns. Partner with the strategy and demand generation teams to implement scalable account-based marketing programs for the CCO. Leadership of Enterprise Content Marketing Oversee the in-house enterprise content marketing team, ensuring the delivery of high-impact, relevant, and creative content. Identify and leverage the best content and thought leadership from the divisions and weave it into thematic narratives that speak to customer needs. Align content initiatives with strategic objectives to enhance thought leadership and strengthen market influence. Sales Enablement Build and maintain an extensive repository of sales collateral within a state-of-the-art sales enablement platform. Ensure seamless access for sales teams to the latest, most impactful marketing materials, supporting client engagement and conversions. Event and Sponsorship Oversight Maintain an enterprise view of events and sponsorships to identify strategic opportunities for the CCO and cross-divisional partnerships. Coordinate with divisional teams to ensure event strategies align with enterprise priorities and yield measurable outcomes. Operational Excellence Establish best practices for marketing processes and governance to ensure consistency, efficiency, and scalability. Implement robust performance metrics to evaluate and optimize marketing initiatives, driving continuous improvement. Foster a culture of innovation and data-driven decision-making across the marketing function. Compensation/Benefits Information For US candidates: S&P Global states that the anticipated base salary range for this position is $176,306 to $314,601. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (). What We're Looking For Basic Required Qualifications Education: Bachelor's degree required; MBA or advanced degree preferred. Experience: At least 15 years of senior marketing leadership experience in B2B financial services, technology, or related industries with a strong focus on enterprise marketing. Leadership: Proven ability to lead high-performing teams in a matrixed organization while fostering alignment and collaboration. Strategic Vision: Expertise in developing and executing marketing strategies that deliver measurable business outcomes. Client-Centricity: A track record of embedding customer insights into marketing strategies to drive engagement and results. Communication: Exceptional narrative development skills to craft clear, compelling messages for diverse audiences. Data-Driven Expertise: Advanced skills in leveraging data and analytics to optimize campaigns and decision-making. Collaboration: Strong interpersonal skills to manage diverse relationships and foster alignment across stakeholders. What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status . click apply for full job details
Mar 08, 2026
Full time
About the Role: Grade Level (for internal use): 15 The Role: Managing Director, Enterprise Portfolio Marketing The Enterprise Portfolio Marketing team plays a critical role in integrating S&P Global's extensive divisional capabilities into unified, customer-focused narratives. This team collaborates with the Chief Client Office (CCO) segment and account teams, divisional marketing teams, and key stakeholders to drive forward-looking, impactful marketing strategies. The mission is to deliver narratives and campaigns that showcase S&P Global's comprehensive solutions and drive sustainable growth by addressing client needs in an evolving market. The Impact As the Managing Director, Enterprise Portfolio Marketing, you will lead initiatives to align divisional marketing strategies under a cohesive enterprise vision. You will create thematic campaigns and go-to-market strategies that reflect the unique value of S&P Global's offerings. Through strong cross-functional collaboration and a client-centric approach, you will enhance brand perception, drive demand, and ensure strategic alignment with organizational goals. Responsibilities Strategic Leadership Develop and execute a marketing roadmap aligned with Enterprise and CCO's overarching goals to harness the value of S&P brands and products. Create compelling portfolio narratives that unify divisional strengths around client needs and present a cohesive enterprise vision. Identify emerging opportunities, leveraging high-growth themes to position S&P Global as a market and thought leader. Go-to-Market Strategy Partner with divisional marketing teams to synthesize product-specific plans and capability statements into seamless enterprise campaigns. Lead high-growth area marketing strategies, including private markets, emerging markets, energy transition, and generative AI-powered solutions. Deliver demand-driving campaigns that bridge S&P Global's capabilities with client challenges and market needs. Client-Centric Approach Ensure all marketing efforts prioritize customer insights, producing tailored narratives that address unique client opportunities. Maintain regular engagement with CCO account teams, divisional sales, clients and stakeholders to refine messaging for enhanced relevance and impact. Stakeholder Collaboration Serve as a central liaison among divisional leaders, the CCO, and other internal stakeholders to align messaging and objectives. Deeply engage with divisional teams to gain a robust understanding of their products and services, integrating them into enterprise-wide campaigns. Partner with the strategy and demand generation teams to implement scalable account-based marketing programs for the CCO. Leadership of Enterprise Content Marketing Oversee the in-house enterprise content marketing team, ensuring the delivery of high-impact, relevant, and creative content. Identify and leverage the best content and thought leadership from the divisions and weave it into thematic narratives that speak to customer needs. Align content initiatives with strategic objectives to enhance thought leadership and strengthen market influence. Sales Enablement Build and maintain an extensive repository of sales collateral within a state-of-the-art sales enablement platform. Ensure seamless access for sales teams to the latest, most impactful marketing materials, supporting client engagement and conversions. Event and Sponsorship Oversight Maintain an enterprise view of events and sponsorships to identify strategic opportunities for the CCO and cross-divisional partnerships. Coordinate with divisional teams to ensure event strategies align with enterprise priorities and yield measurable outcomes. Operational Excellence Establish best practices for marketing processes and governance to ensure consistency, efficiency, and scalability. Implement robust performance metrics to evaluate and optimize marketing initiatives, driving continuous improvement. Foster a culture of innovation and data-driven decision-making across the marketing function. Compensation/Benefits Information For US candidates: S&P Global states that the anticipated base salary range for this position is $176,306 to $314,601. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (). What We're Looking For Basic Required Qualifications Education: Bachelor's degree required; MBA or advanced degree preferred. Experience: At least 15 years of senior marketing leadership experience in B2B financial services, technology, or related industries with a strong focus on enterprise marketing. Leadership: Proven ability to lead high-performing teams in a matrixed organization while fostering alignment and collaboration. Strategic Vision: Expertise in developing and executing marketing strategies that deliver measurable business outcomes. Client-Centricity: A track record of embedding customer insights into marketing strategies to drive engagement and results. Communication: Exceptional narrative development skills to craft clear, compelling messages for diverse audiences. Data-Driven Expertise: Advanced skills in leveraging data and analytics to optimize campaigns and decision-making. Collaboration: Strong interpersonal skills to manage diverse relationships and foster alignment across stakeholders. What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status . click apply for full job details

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