Proposed Interview Date: Week Commencing 20 April 2026 Closing Date: Sunday 12 April 2026 Contract Type: Temporary until 31 December 2026 Salary: FC6 £31,761.26 - £34,914.86 (Pro-Rata) Working Pattern: 36 hours per week (Monday to Friday, Tuesday to Saturday is 1 in 4) Location: Bankhead Central, Glenrothes working Fife Wide Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at Job Details An opportunity has arisen in the Safer Communities Team in the role of a Safer Communities Officer, working daytime Monday to Friday (Tuesday to Saturday 1 in 4) supporting residents who are affected by private space antisocial behaviour issues. You will case manage neighbour complaints to find resolutions and work as part of a team, with colleagues as well as partners to achieve this. This is a temporary position until December 2026. Key aspects of the role include: Being the initial point of contact for customers. Responding to complaints of private space ASB. Proactively gathering evidence to support and substantiate complaints of ASB. Cultivating and maintaining relationships with victims/complainers. Issuing warnings verbally and in written form to perpetrators of ASB. Case management of ongoing ASB cases through escalation process. Preparation of cases for further action where required. Managing an active caseload. Monitoring cases to ensure they are resolved. Provide advice, guidance and work in partnership with colleagues in other services in relation to ASB and neighbour disputes. Taking ownership of private space ASB in a designated geographical area and support Fife-wide issues as necessary. Operating and maintaining technically complex surveillance and noise equipment, including the use of a Noise App. Maintaining detailed records and providing written reports to Line Manager as required. The Person To work confidentially with a range of customers and have a helpful attitude. Positive work ethic and attitude. Communication and persuasive skills with the ability to remain tactful, firm and fair in potentially confrontational situations. Written communication skills. Team working skills. Ability to travel across Fife. Confident user of IT applications, showing ability to use packages effectively. A link to the role profile is included below where you will find more information about the job and the type of person we are looking for. Further Information Role Profile- When preparing your supporting statement, review the role profile and think about how you meet the essential criteria. Role Profile. How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services. Directorate Information - Council Department information. Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on Alternative Formats - Job information can be made available in alternative formats, to make a request please e-mail . For further information please contact: Suzanne Scobie -
Apr 18, 2026
Full time
Proposed Interview Date: Week Commencing 20 April 2026 Closing Date: Sunday 12 April 2026 Contract Type: Temporary until 31 December 2026 Salary: FC6 £31,761.26 - £34,914.86 (Pro-Rata) Working Pattern: 36 hours per week (Monday to Friday, Tuesday to Saturday is 1 in 4) Location: Bankhead Central, Glenrothes working Fife Wide Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at Job Details An opportunity has arisen in the Safer Communities Team in the role of a Safer Communities Officer, working daytime Monday to Friday (Tuesday to Saturday 1 in 4) supporting residents who are affected by private space antisocial behaviour issues. You will case manage neighbour complaints to find resolutions and work as part of a team, with colleagues as well as partners to achieve this. This is a temporary position until December 2026. Key aspects of the role include: Being the initial point of contact for customers. Responding to complaints of private space ASB. Proactively gathering evidence to support and substantiate complaints of ASB. Cultivating and maintaining relationships with victims/complainers. Issuing warnings verbally and in written form to perpetrators of ASB. Case management of ongoing ASB cases through escalation process. Preparation of cases for further action where required. Managing an active caseload. Monitoring cases to ensure they are resolved. Provide advice, guidance and work in partnership with colleagues in other services in relation to ASB and neighbour disputes. Taking ownership of private space ASB in a designated geographical area and support Fife-wide issues as necessary. Operating and maintaining technically complex surveillance and noise equipment, including the use of a Noise App. Maintaining detailed records and providing written reports to Line Manager as required. The Person To work confidentially with a range of customers and have a helpful attitude. Positive work ethic and attitude. Communication and persuasive skills with the ability to remain tactful, firm and fair in potentially confrontational situations. Written communication skills. Team working skills. Ability to travel across Fife. Confident user of IT applications, showing ability to use packages effectively. A link to the role profile is included below where you will find more information about the job and the type of person we are looking for. Further Information Role Profile- When preparing your supporting statement, review the role profile and think about how you meet the essential criteria. Role Profile. How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services. Directorate Information - Council Department information. Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on Alternative Formats - Job information can be made available in alternative formats, to make a request please e-mail . For further information please contact: Suzanne Scobie -
Company: Ultra Intelligence & CommunicationsCyber (UK) Business# Powering Decision Join the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield-find your place in the future of defense. Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures the highest security and trust worldwide.Based at our Cyber Centre of Excellence in Maidenhead, you will work on a hybrid basis with a min. 2 days per week on-site. At Ultra I&C's Cyber business, we protect highly sensitive information, working with nations worldwide to help ensure their information is secure as possible. Our engineers work on the most difficult cybersecurity challenges to protect our national security and critical infrastructure; we strive to protect what matters. It's why we come to work. It's what we are good at. As a member of our Commercial Team, you will actively support the winning and delivery of profitable business and provide commercial support and governance to the business by ensuring the company contracts with customers and suppliers on terms that protect the business. IMPORTANT: candidates must be able to obtain and maintain SC level security clearance. Key Responsibilities: Provide the day-to-day point of interface on commercial and contractual matters for selected contracts Provide full commercial input to the timely development, approval and issuance of bids and proposals Identification of commercial risk and the development and implementation of effective risk mitigation strategies and actions Ensure that the Company's contractual obligations are communicated to the project teams and support functions Ensure resolution of commercial issues Support the project teams to identify contract changes and manage the commercial side of the Change Control process Negotiation of contractual agreements with suppliers and subcontractors Support other members of the commercial team as required Lead in the negotiation of any amendments to our existing contracts and new agreements Reviewing, re-drafting and leading the negotiation of customer and supplier contracts and agreements. Ensure the protection/registration of the company's intellectual property rights Provide support to new business proposals Help develop, improve and maintain Commercial and Procurement policies and processes Perform any additional activities in order to maximise the contribution to Ultra I&C Cyber targets, plans and objectives Liaison with the trade compliance team to ensure compliance with regulations Required Knowledge, Skills and Experience: Essential: Previous experience in reviewing complex contractual documents Recognition of contract law Previous experience in Defence, Aerospace or a similar field Previous experience in a customer and supplier interface role Well organised and confident individual able to take the lead on business issues Strong Commercial awareness and business acumen with attention to detail whilst meeting challenging deadlines Can demonstrate the ability to identify key areas in contract terms supplied by other parties that if accepted would represent a significant risk to the Company Can think laterally to resolve issues and disputes Good communication - oral and written Can demonstrate the ability to effectively liaise with internal and external customers, suppliers and stakeholders Works effectively in a team Self-motivated and proactively able to manage own work to in order to achieve objectives Use own initiative within the scope of the role Plans work and delivers on time Demonstrates a high level of integrity and inspires trust. Ability to identify and develop solutions to problems Demonstrates a "Can do" positive attitude Good application of Microsoft packages and relevant software Desirable: Recognition of export control regulations Previous experience in a procurement environment Qualifications: Degree in a relevant discipline including but not limited to: law, economics, business, or similar Accreditation/ certification in Commercial & Contract/ Supply Management Certification (e.g. WCC or CIPS) Demonstrate a willingness to change focus and priorities with the needs of the business.# Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days' holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance - where relevant and subject to you holding the required security clearance# Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application, please email us at # Job Description Ultra I&C is powering decision speed across the multidomain battlespace with resilient tactical communications, mission optimization and encryption technologies. We secure, move and make sense of data across all domains-delivering real-time, mission-ready intelligence that gives operators at the edge the clarity to act and the speed to win. For decades, global defense forces and allied partners have relied on Ultra I&C to outpace threats and cut through complexity on the battlefield. Headquartered in Austin, Texas, we deliver battle-proven technology purpose-built for decision advantage in contested, high-threat environments.
Apr 18, 2026
Full time
Company: Ultra Intelligence & CommunicationsCyber (UK) Business# Powering Decision Join the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield-find your place in the future of defense. Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures the highest security and trust worldwide.Based at our Cyber Centre of Excellence in Maidenhead, you will work on a hybrid basis with a min. 2 days per week on-site. At Ultra I&C's Cyber business, we protect highly sensitive information, working with nations worldwide to help ensure their information is secure as possible. Our engineers work on the most difficult cybersecurity challenges to protect our national security and critical infrastructure; we strive to protect what matters. It's why we come to work. It's what we are good at. As a member of our Commercial Team, you will actively support the winning and delivery of profitable business and provide commercial support and governance to the business by ensuring the company contracts with customers and suppliers on terms that protect the business. IMPORTANT: candidates must be able to obtain and maintain SC level security clearance. Key Responsibilities: Provide the day-to-day point of interface on commercial and contractual matters for selected contracts Provide full commercial input to the timely development, approval and issuance of bids and proposals Identification of commercial risk and the development and implementation of effective risk mitigation strategies and actions Ensure that the Company's contractual obligations are communicated to the project teams and support functions Ensure resolution of commercial issues Support the project teams to identify contract changes and manage the commercial side of the Change Control process Negotiation of contractual agreements with suppliers and subcontractors Support other members of the commercial team as required Lead in the negotiation of any amendments to our existing contracts and new agreements Reviewing, re-drafting and leading the negotiation of customer and supplier contracts and agreements. Ensure the protection/registration of the company's intellectual property rights Provide support to new business proposals Help develop, improve and maintain Commercial and Procurement policies and processes Perform any additional activities in order to maximise the contribution to Ultra I&C Cyber targets, plans and objectives Liaison with the trade compliance team to ensure compliance with regulations Required Knowledge, Skills and Experience: Essential: Previous experience in reviewing complex contractual documents Recognition of contract law Previous experience in Defence, Aerospace or a similar field Previous experience in a customer and supplier interface role Well organised and confident individual able to take the lead on business issues Strong Commercial awareness and business acumen with attention to detail whilst meeting challenging deadlines Can demonstrate the ability to identify key areas in contract terms supplied by other parties that if accepted would represent a significant risk to the Company Can think laterally to resolve issues and disputes Good communication - oral and written Can demonstrate the ability to effectively liaise with internal and external customers, suppliers and stakeholders Works effectively in a team Self-motivated and proactively able to manage own work to in order to achieve objectives Use own initiative within the scope of the role Plans work and delivers on time Demonstrates a high level of integrity and inspires trust. Ability to identify and develop solutions to problems Demonstrates a "Can do" positive attitude Good application of Microsoft packages and relevant software Desirable: Recognition of export control regulations Previous experience in a procurement environment Qualifications: Degree in a relevant discipline including but not limited to: law, economics, business, or similar Accreditation/ certification in Commercial & Contract/ Supply Management Certification (e.g. WCC or CIPS) Demonstrate a willingness to change focus and priorities with the needs of the business.# Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days' holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance - where relevant and subject to you holding the required security clearance# Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application, please email us at # Job Description Ultra I&C is powering decision speed across the multidomain battlespace with resilient tactical communications, mission optimization and encryption technologies. We secure, move and make sense of data across all domains-delivering real-time, mission-ready intelligence that gives operators at the edge the clarity to act and the speed to win. For decades, global defense forces and allied partners have relied on Ultra I&C to outpace threats and cut through complexity on the battlefield. Headquartered in Austin, Texas, we deliver battle-proven technology purpose-built for decision advantage in contested, high-threat environments.
GCM Unit Manager I - UK page is loaded GCM Unit Manager I - UKremote type: Hybrid Positionlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R83386# Overview: Manages administrative, relationship management and planning for one or more of assigned section's product lines or group of staff. Works closely with management and/or Product Leader and others as assigned. Primary Responsibilities: Manage simple to complex relationships, cultivating present and prospective clients as sources of new business, including travel and client visits. Meet with clients to ensure quality of service and uncover opportunities for referrals for other banking services. Manage, coach and mentor Relationship Managers and other assigned staff members, encouraging individual and group development. Ensure staff is kept aware of and compliant with internal and external policies and procedures. In conjunction with management, lead development and implementation of process improvements to increase service, processing, profitability and regulatory compliance. Partner with management and colleagues to maintain all administrative, operational and risk management support for Unit. Participate in revenue generating efforts as assigned. Focusing on assigned product and business lines, for internal and external relationships, develop and maintain key relationships, directly related to revenue growth. Collaborate to bring efforts to fruition. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: This position manages individual development by providing coaching, feedback, and reinforcement. As well as effectively delegating tasks or projects. The position facilitates development of a sense of ownership in jobs or projects by providing clear expectations, controlling sufficient resources, encouraging responsibility and coaching. The position uses appropriate influence to inspire and guide individuals toward goal achievement and establishes and builds rapport by communicating with internal and external clients frequently. The jobholder fosters attitudes, conditions, and environments that yield improved quality and quantity to maximize performance. The position conducts analysis and monitors progress and results and takes appropriate measures and counter measures as required. Typical managerial scope of the position is up to 3,500 accounts or 2-5 staff members. Education and Experience Required: Bachelor's degree and a minimum of 2 years' related experience,OR in lieu of a degree,A combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' related experienceMinimum of 1 year work leadership and/or supervisory experienceStrong customer service skillsStrong verbal and written communication skillsProblem resolution skillsResource management skillsStrong decision-making skills Education and Experience Preferred: Certified Corporate Trust Specialist certificationProject management skillsAnalytical skillsDemonstrated high level of proficiency in use of pertinent word processing, spreadsheet, presentation and industry-specific software # Location London, United KingdomGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people's lives and uplift the communities we serve . M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank's traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities-combining the capabilities of a large bank with the care of a locally focused institution.
Apr 18, 2026
Full time
GCM Unit Manager I - UK page is loaded GCM Unit Manager I - UKremote type: Hybrid Positionlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R83386# Overview: Manages administrative, relationship management and planning for one or more of assigned section's product lines or group of staff. Works closely with management and/or Product Leader and others as assigned. Primary Responsibilities: Manage simple to complex relationships, cultivating present and prospective clients as sources of new business, including travel and client visits. Meet with clients to ensure quality of service and uncover opportunities for referrals for other banking services. Manage, coach and mentor Relationship Managers and other assigned staff members, encouraging individual and group development. Ensure staff is kept aware of and compliant with internal and external policies and procedures. In conjunction with management, lead development and implementation of process improvements to increase service, processing, profitability and regulatory compliance. Partner with management and colleagues to maintain all administrative, operational and risk management support for Unit. Participate in revenue generating efforts as assigned. Focusing on assigned product and business lines, for internal and external relationships, develop and maintain key relationships, directly related to revenue growth. Collaborate to bring efforts to fruition. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: This position manages individual development by providing coaching, feedback, and reinforcement. As well as effectively delegating tasks or projects. The position facilitates development of a sense of ownership in jobs or projects by providing clear expectations, controlling sufficient resources, encouraging responsibility and coaching. The position uses appropriate influence to inspire and guide individuals toward goal achievement and establishes and builds rapport by communicating with internal and external clients frequently. The jobholder fosters attitudes, conditions, and environments that yield improved quality and quantity to maximize performance. The position conducts analysis and monitors progress and results and takes appropriate measures and counter measures as required. Typical managerial scope of the position is up to 3,500 accounts or 2-5 staff members. Education and Experience Required: Bachelor's degree and a minimum of 2 years' related experience,OR in lieu of a degree,A combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' related experienceMinimum of 1 year work leadership and/or supervisory experienceStrong customer service skillsStrong verbal and written communication skillsProblem resolution skillsResource management skillsStrong decision-making skills Education and Experience Preferred: Certified Corporate Trust Specialist certificationProject management skillsAnalytical skillsDemonstrated high level of proficiency in use of pertinent word processing, spreadsheet, presentation and industry-specific software # Location London, United KingdomGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people's lives and uplift the communities we serve . M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank's traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities-combining the capabilities of a large bank with the care of a locally focused institution.
What we're all about. Do you ever feel driven to make things better than they were yesterday? At Quantexa, that instinct powers everything we do. Our culture of discovery, innovation, and collaboration enables us to build meaningful relationships with customers and transform the industries we serve. With over 47 nationalities represented and more than 20 languages spoken, our diverse and inclusive environment fuels creativity and impact. We're heading in one direction: the future. We'd love you to join us. The Opportunity. We are seeking a Global Head of Risk Solutions, a visionary and commercially minded leader to define, scale, and evolve Quantexa's solutions across: Financial Risk (with particular focus on Credit) Non-Financial Risk (excluding Fraud and Financial Crime) Become an integral part of the leadership team that is setting Product Strategy and charting an ambitious path forward for Quantexa, with a mandate to accelerate growth of our Risk Solutions across Financial Services globally. You will serve as a respected industry thought leader, representing Quantexa at major events, in front of analysts, and with senior stakeholders across top-tier financial institutions. You will own the solution strategy, shape the product roadmap, and work across Product, Marketing, Sales, Alliances, and Delivery teams to deliver market leading solutions. The role includes leadership of a global team, initially having two direct reports (in US and London), and requires periodic international travel. It combines high-level strategic influence with a hands on, sleeves rolled-up approach and the expectation to act as a bi-lateral individual contributor when needed. What you'll be doing. The Global Head of Risk Solutions has a direct reporting line into Quantexa's Chief Product Officer. They form an integral part of the core Product Leadership Team and have a critical voice in determining overall Product Strategy and prioritizing Product roadmap. The Global Head of Risk and the team are recognized as SMEs by other functions across the business (e.g.; Sales, Customer Success, etc ) and are sought out to guide, shape, and credentialize when the expertise is needed. Responsibilities will include: Solution Strategy & Market Leadership Define and drive the global strategy, vision, and roadmap for Quantexa's Risk Solutions across Credit, Lending, Operational Risk, Resilience, and ESG/Climate Risk. Act as the market voice, tracking regulatory changes, risk transformation priorities, competitive trends, and customer needs. Produce high-impact thought leadership: whitepapers, blogs, keynote presentations, analyst briefings and client roundtables. Establish yourself as a recognised authority and spokesperson for risk innovation. Build market eminence through thought leadership, industry conferences & events and client roundtables - all in support of Quantexa's brand, corporate positioning, and field marketing strategy. Cross Functional Leadership Work closely with Product, GTM, Solutions, Marketing, Alliances and Customer Success to deliver solutions that resonate with the market. Build risk-focused campaigns and scalable Solution narratives which align to the business issues, enterprise value and messaging required within the respective industry. Shape solution narratives and messaging with Product Marketing for senior buyers in global banks. Support Sales and Pre Sales on strategic pursuits - owning shaping, positioning, and differentiating our Risk Solutions. Partner with regional Sales leaders to build regional specific Go to Market campaigns for Risk. Go To Market Execution & Growth Create, refine, and execute global GTM plans for Risk Solutions, working with regional sales leads. Define strategic target accounts and high value client opportunities in partnership with Sales leadership. Collaborate with Product Marketing to ensure Risk relevant specificity in the design, market narrative and positioning, as well as innovating new banking risk relevant narrative based on our core Platform. Work with Alliances team to identify, stand up and nurture strategic relationships with ecosystem partners relevant to the industry which drive scale, differentiation and non linear growth. Team Leadership Lead, coach, and develop a global team of Solution Owners, including management of two direct reports. Foster a culture of innovation, collaboration, and continuous improvement across regions and functions. What You'll bring. You are a strategic yet deeply hands on leader who can move fluidly between C suite engagements, partner negotiations, internal strategy discussions, and detailed solution work. You will be a self starter with vision and an ability to evangelize that vision compellingly. Strong executive presence, with a proven ability to influence, engage and build trust with C suite stakeholders within major global banks. Financial Services or consulting experience across Credit & Lending, Operational Risk, Risk Transformation, Resilience, ESG/Climate Risk or related domains. Given the fast pace and dynamic nature of our business, Solution Owners must possess high levels of resilience and a collaborative approach to getting things done. Experience operating across Product, Sales, Alliances in a matrixed environment and within a software product company. Proven track record building and nurturing relationships within the partner ecosystem (cloud providers, global consultancies, system integrators, data partners). Ability to connect high-level vision with practical execution - a "roll up your sleeves" operator who is comfortable being a bilateral individual contributor when needed. Excellent communication skills; able to translate technical detail into compelling business value narratives. Experience producing or delivering industry thought leadership (e.g. conference speaking, whitepapers, analyst engagement). Experience managing and developing small, high performing teams. Additional nice to have experience includes: Creativity. One of our favourites. You'll contribute to development of the solution materials covering all aspects of our product. Technical acumen to create narratives and scripts for custom demos, wireframes and solution designs &/or an understanding of big data or data science. It would also be nice if you have experience of working with financial services across Europe, North America or APAC regions. Knowledge of Entity Resolution, Graph analytics or Decision Intelligence solutions. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection Cycle Scheme & Tech Scheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company-wide socials Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our 'Work from Anywhere' policy Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Apr 18, 2026
Full time
What we're all about. Do you ever feel driven to make things better than they were yesterday? At Quantexa, that instinct powers everything we do. Our culture of discovery, innovation, and collaboration enables us to build meaningful relationships with customers and transform the industries we serve. With over 47 nationalities represented and more than 20 languages spoken, our diverse and inclusive environment fuels creativity and impact. We're heading in one direction: the future. We'd love you to join us. The Opportunity. We are seeking a Global Head of Risk Solutions, a visionary and commercially minded leader to define, scale, and evolve Quantexa's solutions across: Financial Risk (with particular focus on Credit) Non-Financial Risk (excluding Fraud and Financial Crime) Become an integral part of the leadership team that is setting Product Strategy and charting an ambitious path forward for Quantexa, with a mandate to accelerate growth of our Risk Solutions across Financial Services globally. You will serve as a respected industry thought leader, representing Quantexa at major events, in front of analysts, and with senior stakeholders across top-tier financial institutions. You will own the solution strategy, shape the product roadmap, and work across Product, Marketing, Sales, Alliances, and Delivery teams to deliver market leading solutions. The role includes leadership of a global team, initially having two direct reports (in US and London), and requires periodic international travel. It combines high-level strategic influence with a hands on, sleeves rolled-up approach and the expectation to act as a bi-lateral individual contributor when needed. What you'll be doing. The Global Head of Risk Solutions has a direct reporting line into Quantexa's Chief Product Officer. They form an integral part of the core Product Leadership Team and have a critical voice in determining overall Product Strategy and prioritizing Product roadmap. The Global Head of Risk and the team are recognized as SMEs by other functions across the business (e.g.; Sales, Customer Success, etc ) and are sought out to guide, shape, and credentialize when the expertise is needed. Responsibilities will include: Solution Strategy & Market Leadership Define and drive the global strategy, vision, and roadmap for Quantexa's Risk Solutions across Credit, Lending, Operational Risk, Resilience, and ESG/Climate Risk. Act as the market voice, tracking regulatory changes, risk transformation priorities, competitive trends, and customer needs. Produce high-impact thought leadership: whitepapers, blogs, keynote presentations, analyst briefings and client roundtables. Establish yourself as a recognised authority and spokesperson for risk innovation. Build market eminence through thought leadership, industry conferences & events and client roundtables - all in support of Quantexa's brand, corporate positioning, and field marketing strategy. Cross Functional Leadership Work closely with Product, GTM, Solutions, Marketing, Alliances and Customer Success to deliver solutions that resonate with the market. Build risk-focused campaigns and scalable Solution narratives which align to the business issues, enterprise value and messaging required within the respective industry. Shape solution narratives and messaging with Product Marketing for senior buyers in global banks. Support Sales and Pre Sales on strategic pursuits - owning shaping, positioning, and differentiating our Risk Solutions. Partner with regional Sales leaders to build regional specific Go to Market campaigns for Risk. Go To Market Execution & Growth Create, refine, and execute global GTM plans for Risk Solutions, working with regional sales leads. Define strategic target accounts and high value client opportunities in partnership with Sales leadership. Collaborate with Product Marketing to ensure Risk relevant specificity in the design, market narrative and positioning, as well as innovating new banking risk relevant narrative based on our core Platform. Work with Alliances team to identify, stand up and nurture strategic relationships with ecosystem partners relevant to the industry which drive scale, differentiation and non linear growth. Team Leadership Lead, coach, and develop a global team of Solution Owners, including management of two direct reports. Foster a culture of innovation, collaboration, and continuous improvement across regions and functions. What You'll bring. You are a strategic yet deeply hands on leader who can move fluidly between C suite engagements, partner negotiations, internal strategy discussions, and detailed solution work. You will be a self starter with vision and an ability to evangelize that vision compellingly. Strong executive presence, with a proven ability to influence, engage and build trust with C suite stakeholders within major global banks. Financial Services or consulting experience across Credit & Lending, Operational Risk, Risk Transformation, Resilience, ESG/Climate Risk or related domains. Given the fast pace and dynamic nature of our business, Solution Owners must possess high levels of resilience and a collaborative approach to getting things done. Experience operating across Product, Sales, Alliances in a matrixed environment and within a software product company. Proven track record building and nurturing relationships within the partner ecosystem (cloud providers, global consultancies, system integrators, data partners). Ability to connect high-level vision with practical execution - a "roll up your sleeves" operator who is comfortable being a bilateral individual contributor when needed. Excellent communication skills; able to translate technical detail into compelling business value narratives. Experience producing or delivering industry thought leadership (e.g. conference speaking, whitepapers, analyst engagement). Experience managing and developing small, high performing teams. Additional nice to have experience includes: Creativity. One of our favourites. You'll contribute to development of the solution materials covering all aspects of our product. Technical acumen to create narratives and scripts for custom demos, wireframes and solution designs &/or an understanding of big data or data science. It would also be nice if you have experience of working with financial services across Europe, North America or APAC regions. Knowledge of Entity Resolution, Graph analytics or Decision Intelligence solutions. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection Cycle Scheme & Tech Scheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company-wide socials Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our 'Work from Anywhere' policy Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
1st Line Service Desk Analyst ROLE PURPOSE The 1st Line Service Desk Analyst is the first point of contact for Oak Furnitureland colleagues who need IT support. The analyst logs, triages and resolves most incidents and service requests, keeps users informed throughout the process and hands over complex issues to 2nd Line support with clear notes. Accurate ticket data, clear communication and concise "how-to" guides drive fast resolution and high customer satisfaction. This role is be based in our Swindon head office 5 days a week and includes Saturday morning cover on a rota basis (half-day about once every four weeks) with time off in lieu. CORE RESPONSIBILITIES Receive and log all calls, emails and self-service tickets within service-level targets, assigning correct priority and category. Resolve routine requests such as password resets, MFA unlocks, starter and leaver account actions, printer queue clears, VPN issues and common Microsoft 365 problems. Build or re-image Windows laptops, troubleshoot peripherals and phones, reinstall standard applications and verify basic network connectivity. Provide regular status updates, set clear expectations on resolution times and confirm user satisfaction before closing tickets. Escalate unresolved or complex incidents to 2nd Line with diagnostics, steps taken and user-impact notes. Create or update quick-reference guides whenever new fixes are identified to assist colleagues and improve service efficiency. ESSENTIAL SKILLS AND EXPERIENCE Customer-centred mindset with a genuine desire to help colleagues. Clear, confident communicator able to explain technical issues in plain language. Logical problem-solver who stays calm under pressure and manages multiple priorities. High attention to detail when recording ticket data and following procedures. Proactive team player who shares knowledge and suggests service improvements. Experience in a customer-facing IT support or service-desk role. Strong troubleshooting and fault-finding abilities. Excellent verbal and written communication skills. DESIRABLE SKILLS AND EXPERIENCE Working knowledge of Windows 10/11, Microsoft 365 and Active Directory user management. Familiarity with an IT service-management or ticketing tool. ITIL Foundation certification. Exposure to basic networking concepts such as TCP IP, DNS and DHCP. Experience with Intune or another mobile-device-management platform. Understating of endpoint-security best practice. Full training and support will be offered to the successful candidate and would suit a person who has experience in a customer-facing IT support or service-desk role, looking to further develop their skills in 1st line support. BENEFITS Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation Life assurance: free cover of a minimum of two times your annual salary 25 days holiday Birthday: an additional day off for you to celebrate your birthday Pension: 4% employee contribution matched by the company Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays Free on-site parking
Apr 18, 2026
Full time
1st Line Service Desk Analyst ROLE PURPOSE The 1st Line Service Desk Analyst is the first point of contact for Oak Furnitureland colleagues who need IT support. The analyst logs, triages and resolves most incidents and service requests, keeps users informed throughout the process and hands over complex issues to 2nd Line support with clear notes. Accurate ticket data, clear communication and concise "how-to" guides drive fast resolution and high customer satisfaction. This role is be based in our Swindon head office 5 days a week and includes Saturday morning cover on a rota basis (half-day about once every four weeks) with time off in lieu. CORE RESPONSIBILITIES Receive and log all calls, emails and self-service tickets within service-level targets, assigning correct priority and category. Resolve routine requests such as password resets, MFA unlocks, starter and leaver account actions, printer queue clears, VPN issues and common Microsoft 365 problems. Build or re-image Windows laptops, troubleshoot peripherals and phones, reinstall standard applications and verify basic network connectivity. Provide regular status updates, set clear expectations on resolution times and confirm user satisfaction before closing tickets. Escalate unresolved or complex incidents to 2nd Line with diagnostics, steps taken and user-impact notes. Create or update quick-reference guides whenever new fixes are identified to assist colleagues and improve service efficiency. ESSENTIAL SKILLS AND EXPERIENCE Customer-centred mindset with a genuine desire to help colleagues. Clear, confident communicator able to explain technical issues in plain language. Logical problem-solver who stays calm under pressure and manages multiple priorities. High attention to detail when recording ticket data and following procedures. Proactive team player who shares knowledge and suggests service improvements. Experience in a customer-facing IT support or service-desk role. Strong troubleshooting and fault-finding abilities. Excellent verbal and written communication skills. DESIRABLE SKILLS AND EXPERIENCE Working knowledge of Windows 10/11, Microsoft 365 and Active Directory user management. Familiarity with an IT service-management or ticketing tool. ITIL Foundation certification. Exposure to basic networking concepts such as TCP IP, DNS and DHCP. Experience with Intune or another mobile-device-management platform. Understating of endpoint-security best practice. Full training and support will be offered to the successful candidate and would suit a person who has experience in a customer-facing IT support or service-desk role, looking to further develop their skills in 1st line support. BENEFITS Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation Life assurance: free cover of a minimum of two times your annual salary 25 days holiday Birthday: an additional day off for you to celebrate your birthday Pension: 4% employee contribution matched by the company Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays Free on-site parking
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on professional and financial services sectors, including private equity, venture capital, and legal firms, including the top ten UK law firms. We are a Microsoft Gold Partner, a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We're a pioneering and innovative organization; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. Who rely on us to bring specialist expertise across cloud solutions, hybrid working, modern workplace, and a holistic approach to security. We have built a reputation as a company that keeps its promises and delivers quality. About the role This new position at DA presents an excellent opportunity for a customer-oriented professional to influence the evolution of the Service Desk team and the delivery of an exceptional customer service. You will work alongside the Service Desk Manager from our head office in Holborn, Monday to Friday, supporting the smooth running and ongoing development of the customer support team. Key to the success of the role will be to inspire, motivate and instil the right behaviours, to build a skilful and high performing team. Therefore, you will be expected to lead by example and set standards, ensuring the culture supports cohesiveness across the team. You will collaborate with the Service Desk Manager to ensure that the team has a solid understanding of ITIL processes and drive continual service improvements to our ways of working and tools, so that we develop an effective team of skilled engineers and through this, deliver an exceptional service to our customers. Responsibilities Team leadership Be an inspiring and visible team leader - instil best ITIL practice, coach the team to ensure we deliver best quality service Promote culture of continuous learning - regularly assess the skills matrix and, in conjunction with the Service Desk Manager, ensure an adequate resource capability Promote and ensure knowledge sharing Develop strong collaboration/teamworking culture in the hybrid working model Develop a culture of continuous feedback Operations and service delivery Perform regular 121s and performance reviews to ensure engineers stay on track, develop their skills and are nurtured (both, from the development and wellbeing perspective) Act as the deputy for the Service Desk Manager (as and when required) Collaborate with the Service Delivery Manager in coordinating exceptional customer service Act as the technical escalation point - assist and/or guide the resolution of technical issues Evaluate team processes and improve as appropriate to meet applicable SLAs Manage the team's rota to ensure appropriate levels of coverage Monitor and drive improvements to our Knowledge Management System Run daily team stand ups to ensure the team are focused and have opportunity to raise awareness Reporting Support the Service Desk Manager in service planning, reporting and continuous improvements Prepare reports for weekly/month performance meetings Perform regular reviews of tickets and customer contact (calls, webchat) resulting in quality checks Ensure wall board information is accurate and highlights critical aspects of daily performance Qualification, experience and skills Previous career within MSP business, managing high volumes of ticket management, configuration, and asset management systems Good practical working knowledge of the ITIL processes Background of working in a service provider environment, coordinating busy service desk Excellent experience of supporting Microsoft technologies (i.e., M365, Intune, Teams, SharePoint, Azure) Experience of typical incident and major incident management processes Evidence of successful managing and developing a team Fluent spoken and written English About the person Natural leader - instils confidence, inspires, brings gravitas and enjoys developing others Positive - able to motivate the team to achieve their goals, do their best and exceed expectations Accountable - proud to own their remit of work with sense of responsibility for the team's performance Empathy - listen to understand, support, and acknowledge challenges staff may be facing Team player - Collaborate and be open to receive feedback. Understand that individual performance is critical to the success of the team Facilitator - patient, good at planning, guiding and navigating through discussions, keeping the goal in sight. What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 34 days holidays (including 8 days of bank holidays and day off on your birthday) ITIL processes, Microsoft technologies, team coordination, customer management
Apr 17, 2026
Full time
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on professional and financial services sectors, including private equity, venture capital, and legal firms, including the top ten UK law firms. We are a Microsoft Gold Partner, a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We're a pioneering and innovative organization; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. Who rely on us to bring specialist expertise across cloud solutions, hybrid working, modern workplace, and a holistic approach to security. We have built a reputation as a company that keeps its promises and delivers quality. About the role This new position at DA presents an excellent opportunity for a customer-oriented professional to influence the evolution of the Service Desk team and the delivery of an exceptional customer service. You will work alongside the Service Desk Manager from our head office in Holborn, Monday to Friday, supporting the smooth running and ongoing development of the customer support team. Key to the success of the role will be to inspire, motivate and instil the right behaviours, to build a skilful and high performing team. Therefore, you will be expected to lead by example and set standards, ensuring the culture supports cohesiveness across the team. You will collaborate with the Service Desk Manager to ensure that the team has a solid understanding of ITIL processes and drive continual service improvements to our ways of working and tools, so that we develop an effective team of skilled engineers and through this, deliver an exceptional service to our customers. Responsibilities Team leadership Be an inspiring and visible team leader - instil best ITIL practice, coach the team to ensure we deliver best quality service Promote culture of continuous learning - regularly assess the skills matrix and, in conjunction with the Service Desk Manager, ensure an adequate resource capability Promote and ensure knowledge sharing Develop strong collaboration/teamworking culture in the hybrid working model Develop a culture of continuous feedback Operations and service delivery Perform regular 121s and performance reviews to ensure engineers stay on track, develop their skills and are nurtured (both, from the development and wellbeing perspective) Act as the deputy for the Service Desk Manager (as and when required) Collaborate with the Service Delivery Manager in coordinating exceptional customer service Act as the technical escalation point - assist and/or guide the resolution of technical issues Evaluate team processes and improve as appropriate to meet applicable SLAs Manage the team's rota to ensure appropriate levels of coverage Monitor and drive improvements to our Knowledge Management System Run daily team stand ups to ensure the team are focused and have opportunity to raise awareness Reporting Support the Service Desk Manager in service planning, reporting and continuous improvements Prepare reports for weekly/month performance meetings Perform regular reviews of tickets and customer contact (calls, webchat) resulting in quality checks Ensure wall board information is accurate and highlights critical aspects of daily performance Qualification, experience and skills Previous career within MSP business, managing high volumes of ticket management, configuration, and asset management systems Good practical working knowledge of the ITIL processes Background of working in a service provider environment, coordinating busy service desk Excellent experience of supporting Microsoft technologies (i.e., M365, Intune, Teams, SharePoint, Azure) Experience of typical incident and major incident management processes Evidence of successful managing and developing a team Fluent spoken and written English About the person Natural leader - instils confidence, inspires, brings gravitas and enjoys developing others Positive - able to motivate the team to achieve their goals, do their best and exceed expectations Accountable - proud to own their remit of work with sense of responsibility for the team's performance Empathy - listen to understand, support, and acknowledge challenges staff may be facing Team player - Collaborate and be open to receive feedback. Understand that individual performance is critical to the success of the team Facilitator - patient, good at planning, guiding and navigating through discussions, keeping the goal in sight. What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 34 days holidays (including 8 days of bank holidays and day off on your birthday) ITIL processes, Microsoft technologies, team coordination, customer management
QURE Group brings together technical expertise and a human approach, delivering efficient, fair, and cost-effective mediation between homeowners and installers. They are an CTSI-approved dispute resolution provider specialising in home improvement, renewable energy, and construction projects. Its accredited experts, drawn from the Academy of Experts and the Royal Institution of Chartered Surveyors, ensure every case is handled with precision and impartiality. Driven by a genuine commitment to protecting consumers and supporting the businesses it works with, QURE Group continues to set the standard for trusted, industry-led dispute resolution. Candidates must have permanent Right to Work in the UK status, residing within a commutable distance. Please note that our client cannot offer visa sponsorship for overseas candidates. About the role To create and develop new business opportunities by maximising revenue, expanding the Company's scope, growth, and client base, thereby underpinning the future success of the business. The offer Hybrid working (up to 3 days in the office) Chorley Death in Service 33 days leave (including bank holidays) plus your birthday off Principal Accountabilities Ensure full adherence to organisational policies and procedures while carrying out all duties and responsibilities. Identify and pursue new business opportunities through proactive outreach, networking, and strategic partnerships. Drive conversion by managing inbound enquiries, delivering compelling service information, and effectively showcasing value to secure sales. Act as the primary point of contact for key accounts, ensuring exceptional service delivery and long-term client satisfaction. Understand client needs and collaborate with internal teams to develop customised, compelling proposals and solutions that secure new contracts. Consistently meet or exceed sales targets and account growth objectives through effective pipeline management. Monitor industry trends and competitor activity to inform and refine business development strategies. Work closely with marketing and operations teams to ensure seamless service delivery and client success. Represent the Company as an ambassador at industry events, conferences, and client meetings. Maintain accurate and up-to-date CRM records, including client interactions, opportunities, and progress. Establish and maintain positive working relationships with colleagues, customers, visitors, and external stakeholders. Represent the Company in a professional, honest, knowledgeable, and conscientious manner at all times. Take responsibility for achieving the objectives of the Company's Health and Safety Policy. Undertake any other duties as required to support personal, team, and organisational objectives, following consultation with the line manager. Skills, Knowledge and Experience Excellent written and verbal communication skills. Proven ability to build and maintain long-term relationships with partners, stakeholders, and internal teams. Strong planning, organisational, and time-management skills. Demonstrable track record in business development, sales, or account management. Experience in contract negotiation and deal structuring. Target-driven mindset with experience of meeting or exceeding KPIs. Strong persuasion, influencing, and negotiation skills.Ability to identify opportunities, pitch solutions, and close deals effectively. Excellent presentation and proposal-writing skills. Awareness of market trends, competitor activity, and customer behaviour within the home improvement and renewables sector. Proficient Microsoft Office skills and experience using and maintaining CRM systems. Key Relationships & Stakeholders Managing Director Head of Operations All successful candidates will be subject to fitness and propriety and DBS checks ahead of starting work.
Apr 17, 2026
Full time
QURE Group brings together technical expertise and a human approach, delivering efficient, fair, and cost-effective mediation between homeowners and installers. They are an CTSI-approved dispute resolution provider specialising in home improvement, renewable energy, and construction projects. Its accredited experts, drawn from the Academy of Experts and the Royal Institution of Chartered Surveyors, ensure every case is handled with precision and impartiality. Driven by a genuine commitment to protecting consumers and supporting the businesses it works with, QURE Group continues to set the standard for trusted, industry-led dispute resolution. Candidates must have permanent Right to Work in the UK status, residing within a commutable distance. Please note that our client cannot offer visa sponsorship for overseas candidates. About the role To create and develop new business opportunities by maximising revenue, expanding the Company's scope, growth, and client base, thereby underpinning the future success of the business. The offer Hybrid working (up to 3 days in the office) Chorley Death in Service 33 days leave (including bank holidays) plus your birthday off Principal Accountabilities Ensure full adherence to organisational policies and procedures while carrying out all duties and responsibilities. Identify and pursue new business opportunities through proactive outreach, networking, and strategic partnerships. Drive conversion by managing inbound enquiries, delivering compelling service information, and effectively showcasing value to secure sales. Act as the primary point of contact for key accounts, ensuring exceptional service delivery and long-term client satisfaction. Understand client needs and collaborate with internal teams to develop customised, compelling proposals and solutions that secure new contracts. Consistently meet or exceed sales targets and account growth objectives through effective pipeline management. Monitor industry trends and competitor activity to inform and refine business development strategies. Work closely with marketing and operations teams to ensure seamless service delivery and client success. Represent the Company as an ambassador at industry events, conferences, and client meetings. Maintain accurate and up-to-date CRM records, including client interactions, opportunities, and progress. Establish and maintain positive working relationships with colleagues, customers, visitors, and external stakeholders. Represent the Company in a professional, honest, knowledgeable, and conscientious manner at all times. Take responsibility for achieving the objectives of the Company's Health and Safety Policy. Undertake any other duties as required to support personal, team, and organisational objectives, following consultation with the line manager. Skills, Knowledge and Experience Excellent written and verbal communication skills. Proven ability to build and maintain long-term relationships with partners, stakeholders, and internal teams. Strong planning, organisational, and time-management skills. Demonstrable track record in business development, sales, or account management. Experience in contract negotiation and deal structuring. Target-driven mindset with experience of meeting or exceeding KPIs. Strong persuasion, influencing, and negotiation skills.Ability to identify opportunities, pitch solutions, and close deals effectively. Excellent presentation and proposal-writing skills. Awareness of market trends, competitor activity, and customer behaviour within the home improvement and renewables sector. Proficient Microsoft Office skills and experience using and maintaining CRM systems. Key Relationships & Stakeholders Managing Director Head of Operations All successful candidates will be subject to fitness and propriety and DBS checks ahead of starting work.
Castore exists for one single reason - to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions. The founders' vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement. The sportswear market has been dominated by a small clique of mass market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best. The Role As a Supervisor you are the ultimate Service Role Model in our store. Along with the Managers you are responsible for creating a world class shopping environment for our customers. You lead the team setting the pace, driving the productivity whilst maintaining a positive and fun environment. You inspire the teams by showcasing what great looks like. You will be responsible for leading the team day to day, in all areas of the store, deputising for the Managers, ensuring both the sales floor and behind the scenes runs smoothly. You are an excellent communicator and always work with pace and authority getting the best from the team. This role is on a 24-hour per-week contract over Monday - Sunday Responsibilities Supervise team members in duties and performance, providing feedback where necessary and reporting team strengths and weaknesses to management. Motivate, guides, and mentors team members to exceed goals and creates a positive environment during shifts. Train new team members in company standards, customer service, and job duties. Work with other supervisors and management to set and evaluate stock, logistics, projects, and overall goals. Driving Results Clearly communicate with and directs the team to ensure all tasks are delivered. Drives any business initiatives and encourages and supports the team to deliver the targets set e.g. email capture. Supports the Managers to achieve all targets set for the team. Builds relationships across the Business to share best practice. Commercial Flair Make commercial decisions and suggestions to improve Business performance. Drives the team to ensure the Store standards meet the Company expectation, creating the right shopping experience for our customers. Ensures the team deliver "all sizes out" and escalates to the Managers, any issues that prevent the stock being there for our customers. Uses all Business reports available to effectively identify risks and opportunities and can use the reports on store visits. Aware of what the competition is doing on the high street, and Internet supporting the Managers to ensure we are always a step ahead, providing a unique shopping experience. Developing the Best Takes ownership of your own development acting as a role model for the team You support the Manager recruit new team members, and act as a coach for them. Helps the Managers create a culture where wellbeing matters, good performance is rewarded and recognised and builds a community which people want to be part of. Can adapt your style and approach to fit the needs of the team, understanding how your actions might impact some individuals. Operations Able to spot potential risks and takes action where appropriate always, escalating them to a Manager Takes accountability for the Health and Safety of customers and the team, taking action to reduce risks where appropriate and thereby supporting the Managers to meet all H&S requirements Supports the operational running of the store, holding the store and leading the team, acting as a key holder and ensuring that all procedures are adhered to Is aware of the impact that Stock-loss and markdown's have on the store and supports controlling this Future Focus You are aware of the day to day in store planning the weeks ahead that are relevant to your role ensuring the team are in place and aware of future events coming up i.e. stock takes, layout changes promotional activity, etc. You embrace new technology, and Business initiatives coaching the team to understand the importance and commercial impact of moving to be a multichannel brand, allowing customers to shop online and in store. Skills & Experience Key skills: Ideally have worked within a supervisory or management role in a customer facing environment Retail exposure beneficial The ability to thrive in a sales targeted environment Personal qualities: Outstanding written and verbal communication skills A desire to use your initiative to solve problems Proven leadership ability Decision-making Excellent Interpersonal skills Adaptable to change Time management Conflict resolution Excellent team player Mentorship Passion for the brand What We Offer Competitive salary A chance to build a career with a fast paced, high growth brand
Apr 16, 2026
Full time
Castore exists for one single reason - to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions. The founders' vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement. The sportswear market has been dominated by a small clique of mass market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best. The Role As a Supervisor you are the ultimate Service Role Model in our store. Along with the Managers you are responsible for creating a world class shopping environment for our customers. You lead the team setting the pace, driving the productivity whilst maintaining a positive and fun environment. You inspire the teams by showcasing what great looks like. You will be responsible for leading the team day to day, in all areas of the store, deputising for the Managers, ensuring both the sales floor and behind the scenes runs smoothly. You are an excellent communicator and always work with pace and authority getting the best from the team. This role is on a 24-hour per-week contract over Monday - Sunday Responsibilities Supervise team members in duties and performance, providing feedback where necessary and reporting team strengths and weaknesses to management. Motivate, guides, and mentors team members to exceed goals and creates a positive environment during shifts. Train new team members in company standards, customer service, and job duties. Work with other supervisors and management to set and evaluate stock, logistics, projects, and overall goals. Driving Results Clearly communicate with and directs the team to ensure all tasks are delivered. Drives any business initiatives and encourages and supports the team to deliver the targets set e.g. email capture. Supports the Managers to achieve all targets set for the team. Builds relationships across the Business to share best practice. Commercial Flair Make commercial decisions and suggestions to improve Business performance. Drives the team to ensure the Store standards meet the Company expectation, creating the right shopping experience for our customers. Ensures the team deliver "all sizes out" and escalates to the Managers, any issues that prevent the stock being there for our customers. Uses all Business reports available to effectively identify risks and opportunities and can use the reports on store visits. Aware of what the competition is doing on the high street, and Internet supporting the Managers to ensure we are always a step ahead, providing a unique shopping experience. Developing the Best Takes ownership of your own development acting as a role model for the team You support the Manager recruit new team members, and act as a coach for them. Helps the Managers create a culture where wellbeing matters, good performance is rewarded and recognised and builds a community which people want to be part of. Can adapt your style and approach to fit the needs of the team, understanding how your actions might impact some individuals. Operations Able to spot potential risks and takes action where appropriate always, escalating them to a Manager Takes accountability for the Health and Safety of customers and the team, taking action to reduce risks where appropriate and thereby supporting the Managers to meet all H&S requirements Supports the operational running of the store, holding the store and leading the team, acting as a key holder and ensuring that all procedures are adhered to Is aware of the impact that Stock-loss and markdown's have on the store and supports controlling this Future Focus You are aware of the day to day in store planning the weeks ahead that are relevant to your role ensuring the team are in place and aware of future events coming up i.e. stock takes, layout changes promotional activity, etc. You embrace new technology, and Business initiatives coaching the team to understand the importance and commercial impact of moving to be a multichannel brand, allowing customers to shop online and in store. Skills & Experience Key skills: Ideally have worked within a supervisory or management role in a customer facing environment Retail exposure beneficial The ability to thrive in a sales targeted environment Personal qualities: Outstanding written and verbal communication skills A desire to use your initiative to solve problems Proven leadership ability Decision-making Excellent Interpersonal skills Adaptable to change Time management Conflict resolution Excellent team player Mentorship Passion for the brand What We Offer Competitive salary A chance to build a career with a fast paced, high growth brand
What will I be doing? Ensure that all transactions are generated and completed with the appropriate level of control and measure in order to ensure that all financial elements of each Trade are processed with due diligence. Inform internal value chain stakeholders on relevant freight movements in order for operational partners to manage logistics and production at our facilities. Liaise with internal stakeholders in relation to stock availability and movement to ensure contractual obligations are met. Facilitate the communication of transaction queries in relation to debt recovery and debt management to maintain the integrity of the department's financial responsibility. Take ownership and manage any exceptions raised by internal customers and jointly manage to seek resolution. In the event of queries or debt recovery situations, manage the process efficiently to protect the integrity of SUEZ's P&L. What are the requirements? Experience of working in a Trading environment, specifically 'Back office' is highly desirable. Experience to intermediate level in Microsoft Excel, Microsoft Word and familiarity with Transaction based processing systems. Strong financial acumen with a core understanding of financial processes such as credit control, credit insurance, billing, sales ledger, purchase ledger and debt management. Open and selling communication style across all media and levels of an organisation. Experience of working in a high pressure environment to tight deadlines. Who we are Join us, and you'll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values - not just words on a page. As part of our dedicated team, you'll play an important part in the essential work we are doing to build a sustainable future. At Suez, we believe in investing in our people. You'll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone's voice is heard and valued, fostering innovation and collaboration. We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you'll be contributing to a mission-critical role that makes a real difference in the world. If you're ready to take on this challenge and be part of a team that's dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.
Apr 16, 2026
Full time
What will I be doing? Ensure that all transactions are generated and completed with the appropriate level of control and measure in order to ensure that all financial elements of each Trade are processed with due diligence. Inform internal value chain stakeholders on relevant freight movements in order for operational partners to manage logistics and production at our facilities. Liaise with internal stakeholders in relation to stock availability and movement to ensure contractual obligations are met. Facilitate the communication of transaction queries in relation to debt recovery and debt management to maintain the integrity of the department's financial responsibility. Take ownership and manage any exceptions raised by internal customers and jointly manage to seek resolution. In the event of queries or debt recovery situations, manage the process efficiently to protect the integrity of SUEZ's P&L. What are the requirements? Experience of working in a Trading environment, specifically 'Back office' is highly desirable. Experience to intermediate level in Microsoft Excel, Microsoft Word and familiarity with Transaction based processing systems. Strong financial acumen with a core understanding of financial processes such as credit control, credit insurance, billing, sales ledger, purchase ledger and debt management. Open and selling communication style across all media and levels of an organisation. Experience of working in a high pressure environment to tight deadlines. Who we are Join us, and you'll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values - not just words on a page. As part of our dedicated team, you'll play an important part in the essential work we are doing to build a sustainable future. At Suez, we believe in investing in our people. You'll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone's voice is heard and valued, fostering innovation and collaboration. We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you'll be contributing to a mission-critical role that makes a real difference in the world. If you're ready to take on this challenge and be part of a team that's dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.
Join Deswik! A global technology leader that delivers integrated software solutions for the mining industry About the Role We are transforming how mines operate worldwide. As our enterprise suite continues to scale on AWS, we are seeking an AWS Cloud Engineer to act as the ultimate escalation point for complex technical issues across the platform. You will combine operations, application, and infrastructure best practices, leveraging IaC, automation, and scripting to optimize our AWS environment. You will work directly with Development and Product teams to keep our platforms secure, stable, and performant. What You'll Do Own the technical resolution of complex, high-priority escalations across AWS and on-premise environments. Troubleshoot from first principles (Logs Metrics Replication) rather than just rebooting and hoping. Deep dive into AWS issues to identify root causes across Compute, Storage, and Database services. Read, write, and debug code (Python, PowerShell, or Bash) to build scripts, automate fixes, and query APIs. Replicate complex customer environments in AWS to test solutions and provide exact failure conditions to developers. Make architectural recommendations during incidents, such as advising when to use DynamoDB versus RDS. Monitor observability platforms to proactively resolve infrastructure degradation. What You Bring Proven experience as an AWS Cloud Engineer actively fixing infrastructure and code issues, not just dispatching tickets. Deep understanding of AWS architecture across Compute, Storage, and Databases. Advanced OS-level troubleshooting skills for Windows Server, IIS, or Linux. Strong scripting and coding abilities, with the comfort to read code. The technical confidence to challenge configurations and explain complex cloud concepts to developers and external IT teams. An interest in AI/LLMs, with experience prompting or building simple automations being a massive plus. Why You'll Love It Here No Graveyard Shifts: Our Follow the Sun model means you work a standard day while contributing to 24/7 global coverage. Modern Tech Stack: You will be working with AWS, Infrastructure as Code, and AI agents-not stuck supporting legacy on prem systems forever. Location: Wood Lane, London 3 days office / 2 days remote. Engineering Culture: We value technical skills. If you want to get AWS certified, we support that. Competitive salary + daily site allowance. Annual bonus. Access to counseling services for you and your family. Mentorship from experienced mining professionals. Opportunities to collaborate with our software development team. About Deswik Deswik is a global leader in mine planning software and consulting, with over 500 professionals across 13 countries. Our tools are used at 900+ operations worldwide, and we invest heavily in R&D to stay ahead. We're proud to be part of the mining industry's digital transformation. Ready to Join Us? If you're a seasoned underground mining engineer who thrives on solving real-world problems with technology, we'd love to hear from you.
Apr 16, 2026
Full time
Join Deswik! A global technology leader that delivers integrated software solutions for the mining industry About the Role We are transforming how mines operate worldwide. As our enterprise suite continues to scale on AWS, we are seeking an AWS Cloud Engineer to act as the ultimate escalation point for complex technical issues across the platform. You will combine operations, application, and infrastructure best practices, leveraging IaC, automation, and scripting to optimize our AWS environment. You will work directly with Development and Product teams to keep our platforms secure, stable, and performant. What You'll Do Own the technical resolution of complex, high-priority escalations across AWS and on-premise environments. Troubleshoot from first principles (Logs Metrics Replication) rather than just rebooting and hoping. Deep dive into AWS issues to identify root causes across Compute, Storage, and Database services. Read, write, and debug code (Python, PowerShell, or Bash) to build scripts, automate fixes, and query APIs. Replicate complex customer environments in AWS to test solutions and provide exact failure conditions to developers. Make architectural recommendations during incidents, such as advising when to use DynamoDB versus RDS. Monitor observability platforms to proactively resolve infrastructure degradation. What You Bring Proven experience as an AWS Cloud Engineer actively fixing infrastructure and code issues, not just dispatching tickets. Deep understanding of AWS architecture across Compute, Storage, and Databases. Advanced OS-level troubleshooting skills for Windows Server, IIS, or Linux. Strong scripting and coding abilities, with the comfort to read code. The technical confidence to challenge configurations and explain complex cloud concepts to developers and external IT teams. An interest in AI/LLMs, with experience prompting or building simple automations being a massive plus. Why You'll Love It Here No Graveyard Shifts: Our Follow the Sun model means you work a standard day while contributing to 24/7 global coverage. Modern Tech Stack: You will be working with AWS, Infrastructure as Code, and AI agents-not stuck supporting legacy on prem systems forever. Location: Wood Lane, London 3 days office / 2 days remote. Engineering Culture: We value technical skills. If you want to get AWS certified, we support that. Competitive salary + daily site allowance. Annual bonus. Access to counseling services for you and your family. Mentorship from experienced mining professionals. Opportunities to collaborate with our software development team. About Deswik Deswik is a global leader in mine planning software and consulting, with over 500 professionals across 13 countries. Our tools are used at 900+ operations worldwide, and we invest heavily in R&D to stay ahead. We're proud to be part of the mining industry's digital transformation. Ready to Join Us? If you're a seasoned underground mining engineer who thrives on solving real-world problems with technology, we'd love to hear from you.
Honeycomb are delighted to be working with Business Services Organisation to recruit a Band 8a Service Delivery Manager on a temporary full time basis for their payroll team. Job Title: Band 8a Senior Service Delivery Manager (Payroll) Organisation: Business Services Organisation (BSO) Location: Belfast City Centre Salary: £28.48 per hour Contract: Temporary - 6 months About the Role The Business Services Organisation (BSO) is seeking an experienced and dynamic Senior Service Delivery Manager (Band 8a) to lead the delivery of high-quality payroll services across HSCNI organisations. Collaborating closely with the Deputy Head of HSCNI Payroll, the postholder will play a pivotal leadership role in ensuring the efficient, effective, and customer-focused delivery of payroll services, while driving continuous improvement and maintaining strong stakeholder relationships. Key Responsibilities Leadership & Strategic Management Lead the day-to-day delivery of payroll services, ensuring performance meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Provide leadership and direction to large operational teams, promoting a high-performance and customer-focused culture. Support the development and delivery of business plans, identifying risks and implementing mitigation strategies. Drive continuous improvement initiatives and innovation across payroll services. Deputise for the Deputy Head of Payroll as required. Service Delivery & Improvement Ensure payroll services comply with statutory requirements, policies, and agreed timelines. Identify and implement process improvements to enhance efficiency and service quality. Manage relationships with internal and external stakeholders, ensuring effective communication and collaboration. Lead payroll improvement projects and support transformation initiatives. Monitor and report on service performance, ensuring continuous optimisation. Manage escalations, complaints, and incident reviews, ensuring timely resolution and learning. Operational Management Line manage and develop staff, fostering engagement and accountability. Maintain robust financial controls and mitigate operational risks. Support business continuity planning and major incident management. Deliver training and support the implementation of new payroll systems and processes. Essential Criteria Qualifications / Experience Applicants must meet one of the following: A University Degree or relevant professional qualification in a Finance or Business-related discipline and at least 3 years' middle management experience (Band 6 or equivalent) in a customer-facing payroll or finance environment within HSC or a major complex organisation. OR At least 5 years' middle management experience (Band 6 or equivalent) in a customer-facing payroll or finance environment within HSC or a major complex organisation. A major complex organisation is defined as one with at least 200 staff or an annual budget of £30 million. In addition, applicants must demonstrate: Minimum 2 years' experience managing teams, with a proven history of delivering results through others. Minimum 2 years' experience engaging with diverse stakeholders to achieve organisational outcomes. Experience leading performance improvement initiatives with successful outcomes. A full UK driving licence and access to transport (reasonable adjustments apply). Skills & Abilities (Assessed at Interview) Strong organisational skills with the ability to manage competing priorities and deadlines. Ability to hold individuals and teams accountable for performance. Excellent interpersonal and communication skills, with the ability to influence at senior levels. Strong analytical skills to interpret complex data and support decision-making. Comprehensive knowledge of payroll systems and PAYE legislation. Why Apply? This is an excellent opportunity to take on a senior leadership role within a high-impact service area, contributing to the delivery of essential payroll services across the Health and Social Care sector in Northern Ireland. To apply in confidence, please submit your CV via the link provided or contact Geraldine Stevenson for more information. If you require any adjustments or support during the recruitment process, please let us know so appropriate arrangements can be made. Please note: Successful candidates may need to complete a Basic or Enhanced Access NI check (fee of £18+). A previous conviction will not automatically prevent appointment; all disclosures are managed confidentially. Honeycomb is an equal opportunities employer. Due to high application volumes, we may not be able to respond to every applicant individually, but we appreciate your interest in this role.
Apr 16, 2026
Full time
Honeycomb are delighted to be working with Business Services Organisation to recruit a Band 8a Service Delivery Manager on a temporary full time basis for their payroll team. Job Title: Band 8a Senior Service Delivery Manager (Payroll) Organisation: Business Services Organisation (BSO) Location: Belfast City Centre Salary: £28.48 per hour Contract: Temporary - 6 months About the Role The Business Services Organisation (BSO) is seeking an experienced and dynamic Senior Service Delivery Manager (Band 8a) to lead the delivery of high-quality payroll services across HSCNI organisations. Collaborating closely with the Deputy Head of HSCNI Payroll, the postholder will play a pivotal leadership role in ensuring the efficient, effective, and customer-focused delivery of payroll services, while driving continuous improvement and maintaining strong stakeholder relationships. Key Responsibilities Leadership & Strategic Management Lead the day-to-day delivery of payroll services, ensuring performance meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Provide leadership and direction to large operational teams, promoting a high-performance and customer-focused culture. Support the development and delivery of business plans, identifying risks and implementing mitigation strategies. Drive continuous improvement initiatives and innovation across payroll services. Deputise for the Deputy Head of Payroll as required. Service Delivery & Improvement Ensure payroll services comply with statutory requirements, policies, and agreed timelines. Identify and implement process improvements to enhance efficiency and service quality. Manage relationships with internal and external stakeholders, ensuring effective communication and collaboration. Lead payroll improvement projects and support transformation initiatives. Monitor and report on service performance, ensuring continuous optimisation. Manage escalations, complaints, and incident reviews, ensuring timely resolution and learning. Operational Management Line manage and develop staff, fostering engagement and accountability. Maintain robust financial controls and mitigate operational risks. Support business continuity planning and major incident management. Deliver training and support the implementation of new payroll systems and processes. Essential Criteria Qualifications / Experience Applicants must meet one of the following: A University Degree or relevant professional qualification in a Finance or Business-related discipline and at least 3 years' middle management experience (Band 6 or equivalent) in a customer-facing payroll or finance environment within HSC or a major complex organisation. OR At least 5 years' middle management experience (Band 6 or equivalent) in a customer-facing payroll or finance environment within HSC or a major complex organisation. A major complex organisation is defined as one with at least 200 staff or an annual budget of £30 million. In addition, applicants must demonstrate: Minimum 2 years' experience managing teams, with a proven history of delivering results through others. Minimum 2 years' experience engaging with diverse stakeholders to achieve organisational outcomes. Experience leading performance improvement initiatives with successful outcomes. A full UK driving licence and access to transport (reasonable adjustments apply). Skills & Abilities (Assessed at Interview) Strong organisational skills with the ability to manage competing priorities and deadlines. Ability to hold individuals and teams accountable for performance. Excellent interpersonal and communication skills, with the ability to influence at senior levels. Strong analytical skills to interpret complex data and support decision-making. Comprehensive knowledge of payroll systems and PAYE legislation. Why Apply? This is an excellent opportunity to take on a senior leadership role within a high-impact service area, contributing to the delivery of essential payroll services across the Health and Social Care sector in Northern Ireland. To apply in confidence, please submit your CV via the link provided or contact Geraldine Stevenson for more information. If you require any adjustments or support during the recruitment process, please let us know so appropriate arrangements can be made. Please note: Successful candidates may need to complete a Basic or Enhanced Access NI check (fee of £18+). A previous conviction will not automatically prevent appointment; all disclosures are managed confidentially. Honeycomb is an equal opportunities employer. Due to high application volumes, we may not be able to respond to every applicant individually, but we appreciate your interest in this role.
Swindon, Wiltshire, United Kingdom (Hybrid) Job Info Job Category Internal Audit Apply Before 04/15/2026, 10:55 PM Job Identification 2116 Posting Date 04/01/2026, 02:25 PM Job Shift Day Hours Full Time Job Description Salary: £58,589 per annum Band: UKRI Band F Hours: Full-time/ Part Time (minimum 0.8 FTE) (flexible working available) Location: Polaris House, Swindon, Wiltshire - Hybrid working available (Min 3 days per week in the office) Closing Date: 15th April 2026 About the role The Insurance Lead works as part of the Risk and Assurance team, with the Head of Risk & Assurance, supporting senior leaders within the directorate and across UKRI to ensure that UKRI operates best practice throughout its insurance arrangements. The Insurance Lead is responsible for comprehensive review of all UKRI Insurance arrangements ensuring the development and implementation of appropriate long-term arrangements. The postholder will join the team working within the directorate to form a joined up Risk & Assurance function, working closely with all teams within the directorate. This role will support delivery of changes and new ways of working, leading by example through changes to ways of working that will reduce siloed working and increase collaboration in how we manage risk and assurance across the organisation, with our senior forums, Executive Committee and Board. As a member of the team the role will work to support delivery of all the Directorate's responsibilities. Success Factors Increased engagement with senior leaders, councils and committees on insurance requirements. Appropriate assurance on the identification of insured and self insured risk. Proactive identification, escalation, and resolution of concerns before they become issues. Insurance arrangements that benchmark favourably against best practice and are applied in practice to meet Managing Public Money requirements. Acceptable level of assurance on insurance arrangements to external collaborators e.g., internal, and external auditors; UKRI Audit and Risk Assurance Committee. Improved efficiency and effectiveness of insurance processes and elimination of duplication. Increased use of team in an advisory capacity. Fewer surprises (using risk and assurance management to proactively identify risks at an early stage and before they become issues). Management and Leadership Role The Insurance Lead reports to the Head of Risk & Assurance. The role requires line management or supervision of support team members. This role will support the Head of Risk & Assurance to provide professional leadership and support across the Risk & Assurance Network across UKRI. The Insurance Lead is a visible member of the team and of the UKRI Chief Finance Officer Group and is required to build strong and effective relationships across a diverse group of stakeholders internally and externally as appropriate. The role will support the Head of Risk & Assurance to ensure that Risk & Assurance activity helps to influence and drive decision making in the organisation at all relevant levels in pursuit of organisational objectives. The role will also need to support and at times deputise for the Head of Risk & Assurance at a variety of fora, internally and externally, to work closely with external auditors and other external organisations, to build trust and increase the profile and reputation of UKRI. This role does not have direct financial responsibilities. Your responsibilities Assurance Management Evaluate current arrangements and advise on the optimum future arrangements taking a risk based approach. Lead on the review of all UKRI insurance ensuring value for money. Lead on the re tendering of contracts for insurance brokerage and provision, acting as an intelligence customer internally and externally Support contract management for insurance services and maintain relationships with brokers and providers Maintain the UKRI insurance policy and recommend future management arrangements. Review requests for ad hoc Insurance and advise on optimal approaches. Supervise and evaluate claims handling and record keeping, and recommend improvements. Analyse claims and advise on lessons learned Lead the insurance working group Be an active member in the team culture of continuous improvement in all areas and champion professional standards and good management practice across all the diverse areas of UKRI business. Provide balanced professional support and challenge to all business areas at a variety of levels as appropriate Administration of key documents and a good understanding of data and information management within assurance activities As a team member, lead by example, helping the overall team to develop skills and make a positive contribution to the work of the directorate Engage with all relevant risk and assurance activities as needed to deliver a professional service to the organisation and a joined up and cohesive team approach Requirement to travel sometimes to visit relevant locations or attend training or events Provide high quality written and verbal advice suitable for executive and senior level decision makers Key Skills Experienced broker or insurance professional Excellent people skills, able to influence and build and maintain strong working relationships with a wide range of stakeholders at all levels, both internally and externally. Enthusiastic, motivated, adaptable, and proactive with the ability to work flexibly in a changing environment and respond to shifting priorities. Ability to innovate and challenge established thinking in self and others, and to offer insights and ideas with practical application coupled with the ability to inspire change. Insightful business awareness with the ability to understand and analyse changing business context and landscape to assess and manage risk, capitalize on emerging opportunities, make sound evidence based judgments, promote the interests of UKRI and research and innovation. Ability to instil confidence within stakeholders at the most senior levels, acting as a trusted advisor. Excellent communication skills including good experience of writing reports to a high standard Strong analytical skills Excellent attention to detail and good system based and general administration skills Additional Information Understanding of Government procurement framework for Insurance and Insurance Brokers. Experience of undertaking Insurance review for a large complex organisation. Knowledge Strong understanding of a wide range of insurance areas as well as government standards and public sector rules including but not limited to: Managing Public Money. HM Treasury and Cabinet Office standards and rules, particularly in relation to: Corporate Governance; Risk management; Spending Controls; Regularity and Propriety (conflicts of interest, gifts and hospitality, ethics). FRC Corporate Governance Code and its public sector equivalent. Government Functional Standards. Personal Specification The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I). Appropriate Insurance Qualification (S). Strong insurance management experience, including supporting and implementing effective insurance management frameworks in an organization (S/I). Experience collaborating with business areas and being a trusted advisor providing expert professional advice to senior management (S/I). Ability to innovate and challenge established thinking in self and others, and to offer insights and ideas with practical application coupled with the ability to drive change (S/I). Experience of attending Committees and Boards (S/I). Proven reporting experience (S/I). Experience of working with insurance brokers and/or providers (S/I). We recognize and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning! Benefits 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent). Employee discounts and offers on retail and leisure activities. Employee assistance programme, providing confidential help and advice. Flexible working options. Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance! For further information on our benefits please see: UKRI is an Equal Opportunity & Disability Confident Employer. Please apply online, if you experience any issue applying, please contact Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee and this can be discussed with the Hiring Manager. For more information, please visit or contact . About Us UKRI - UK Research and Innovation . click apply for full job details
Apr 16, 2026
Full time
Swindon, Wiltshire, United Kingdom (Hybrid) Job Info Job Category Internal Audit Apply Before 04/15/2026, 10:55 PM Job Identification 2116 Posting Date 04/01/2026, 02:25 PM Job Shift Day Hours Full Time Job Description Salary: £58,589 per annum Band: UKRI Band F Hours: Full-time/ Part Time (minimum 0.8 FTE) (flexible working available) Location: Polaris House, Swindon, Wiltshire - Hybrid working available (Min 3 days per week in the office) Closing Date: 15th April 2026 About the role The Insurance Lead works as part of the Risk and Assurance team, with the Head of Risk & Assurance, supporting senior leaders within the directorate and across UKRI to ensure that UKRI operates best practice throughout its insurance arrangements. The Insurance Lead is responsible for comprehensive review of all UKRI Insurance arrangements ensuring the development and implementation of appropriate long-term arrangements. The postholder will join the team working within the directorate to form a joined up Risk & Assurance function, working closely with all teams within the directorate. This role will support delivery of changes and new ways of working, leading by example through changes to ways of working that will reduce siloed working and increase collaboration in how we manage risk and assurance across the organisation, with our senior forums, Executive Committee and Board. As a member of the team the role will work to support delivery of all the Directorate's responsibilities. Success Factors Increased engagement with senior leaders, councils and committees on insurance requirements. Appropriate assurance on the identification of insured and self insured risk. Proactive identification, escalation, and resolution of concerns before they become issues. Insurance arrangements that benchmark favourably against best practice and are applied in practice to meet Managing Public Money requirements. Acceptable level of assurance on insurance arrangements to external collaborators e.g., internal, and external auditors; UKRI Audit and Risk Assurance Committee. Improved efficiency and effectiveness of insurance processes and elimination of duplication. Increased use of team in an advisory capacity. Fewer surprises (using risk and assurance management to proactively identify risks at an early stage and before they become issues). Management and Leadership Role The Insurance Lead reports to the Head of Risk & Assurance. The role requires line management or supervision of support team members. This role will support the Head of Risk & Assurance to provide professional leadership and support across the Risk & Assurance Network across UKRI. The Insurance Lead is a visible member of the team and of the UKRI Chief Finance Officer Group and is required to build strong and effective relationships across a diverse group of stakeholders internally and externally as appropriate. The role will support the Head of Risk & Assurance to ensure that Risk & Assurance activity helps to influence and drive decision making in the organisation at all relevant levels in pursuit of organisational objectives. The role will also need to support and at times deputise for the Head of Risk & Assurance at a variety of fora, internally and externally, to work closely with external auditors and other external organisations, to build trust and increase the profile and reputation of UKRI. This role does not have direct financial responsibilities. Your responsibilities Assurance Management Evaluate current arrangements and advise on the optimum future arrangements taking a risk based approach. Lead on the review of all UKRI insurance ensuring value for money. Lead on the re tendering of contracts for insurance brokerage and provision, acting as an intelligence customer internally and externally Support contract management for insurance services and maintain relationships with brokers and providers Maintain the UKRI insurance policy and recommend future management arrangements. Review requests for ad hoc Insurance and advise on optimal approaches. Supervise and evaluate claims handling and record keeping, and recommend improvements. Analyse claims and advise on lessons learned Lead the insurance working group Be an active member in the team culture of continuous improvement in all areas and champion professional standards and good management practice across all the diverse areas of UKRI business. Provide balanced professional support and challenge to all business areas at a variety of levels as appropriate Administration of key documents and a good understanding of data and information management within assurance activities As a team member, lead by example, helping the overall team to develop skills and make a positive contribution to the work of the directorate Engage with all relevant risk and assurance activities as needed to deliver a professional service to the organisation and a joined up and cohesive team approach Requirement to travel sometimes to visit relevant locations or attend training or events Provide high quality written and verbal advice suitable for executive and senior level decision makers Key Skills Experienced broker or insurance professional Excellent people skills, able to influence and build and maintain strong working relationships with a wide range of stakeholders at all levels, both internally and externally. Enthusiastic, motivated, adaptable, and proactive with the ability to work flexibly in a changing environment and respond to shifting priorities. Ability to innovate and challenge established thinking in self and others, and to offer insights and ideas with practical application coupled with the ability to inspire change. Insightful business awareness with the ability to understand and analyse changing business context and landscape to assess and manage risk, capitalize on emerging opportunities, make sound evidence based judgments, promote the interests of UKRI and research and innovation. Ability to instil confidence within stakeholders at the most senior levels, acting as a trusted advisor. Excellent communication skills including good experience of writing reports to a high standard Strong analytical skills Excellent attention to detail and good system based and general administration skills Additional Information Understanding of Government procurement framework for Insurance and Insurance Brokers. Experience of undertaking Insurance review for a large complex organisation. Knowledge Strong understanding of a wide range of insurance areas as well as government standards and public sector rules including but not limited to: Managing Public Money. HM Treasury and Cabinet Office standards and rules, particularly in relation to: Corporate Governance; Risk management; Spending Controls; Regularity and Propriety (conflicts of interest, gifts and hospitality, ethics). FRC Corporate Governance Code and its public sector equivalent. Government Functional Standards. Personal Specification The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I). Appropriate Insurance Qualification (S). Strong insurance management experience, including supporting and implementing effective insurance management frameworks in an organization (S/I). Experience collaborating with business areas and being a trusted advisor providing expert professional advice to senior management (S/I). Ability to innovate and challenge established thinking in self and others, and to offer insights and ideas with practical application coupled with the ability to drive change (S/I). Experience of attending Committees and Boards (S/I). Proven reporting experience (S/I). Experience of working with insurance brokers and/or providers (S/I). We recognize and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning! Benefits 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent). Employee discounts and offers on retail and leisure activities. Employee assistance programme, providing confidential help and advice. Flexible working options. Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance! For further information on our benefits please see: UKRI is an Equal Opportunity & Disability Confident Employer. Please apply online, if you experience any issue applying, please contact Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee and this can be discussed with the Hiring Manager. For more information, please visit or contact . About Us UKRI - UK Research and Innovation . click apply for full job details
Finance Manager Location: London Contract Type: Permanent Salary: £50,000 per annum Lead a finance team within a mission-driven organisation transforming conflict resolution globally Manage end-to-end financial operations including bank reconciliations and monthly reporting Drive process improvements and automation within finance systems to enhance team efficiency Support strategic financial initiatives whilst developing your team's finance business partnering skills Position Overview Our client is an international dispute resolution centre with over 35 years' experience helping organisations resolve commercial and workplace conflicts. As Finance Manager, you'll lead daily transactional finance activities, oversee team supervision, and support the Head of Finance in delivering accurate financial reporting and strategic initiatives that underpin the organisation's continued growth. They are part-company, part-charity. The position is offered on a full-time permanent basis, with hybrid working available. The expectation is that you will be office based for 2-3 days per week. Responsibilities Lead daily transactional finance activities with timely, accurate ledger entries Oversee bank clearing and reconciliation of bank, cash, petty cash balances Manage monthly payment runs and customer receipt allocation processes Conduct monthly balance sheet reconciliation and foreign exchange revaluation Maintain and control the fixed asset register and chart of accounts Support payroll processing and prepare draft VAT returns Supervise team members, conduct performance reviews, manage finance timetable Identify opportunities to automate and improve accounts production processes Support annual accounts preparation and liaise with external auditors Assist Head of Finance with ad-hoc projects and strategic initiatives Support Head of Finance with management accounts and budgets Requirements CCAB-qualified accountant (ACA, ACCA, CIPFA, ICAS or ICAEW) Proven experience managing and supporting finance staff Strong experience with finance systems (iplicit experience desirable) Experience preparing VAT returns Experience preparing management accounts and financial reporting Desirable: change management, systems implementation, or process improvement experience Benefits Competitive salary of £50,000 per annum Generous annual leave entitlement Company pension scheme How to Apply Please send your CV for consideration. Closing date: Thurs 30th April
Apr 16, 2026
Full time
Finance Manager Location: London Contract Type: Permanent Salary: £50,000 per annum Lead a finance team within a mission-driven organisation transforming conflict resolution globally Manage end-to-end financial operations including bank reconciliations and monthly reporting Drive process improvements and automation within finance systems to enhance team efficiency Support strategic financial initiatives whilst developing your team's finance business partnering skills Position Overview Our client is an international dispute resolution centre with over 35 years' experience helping organisations resolve commercial and workplace conflicts. As Finance Manager, you'll lead daily transactional finance activities, oversee team supervision, and support the Head of Finance in delivering accurate financial reporting and strategic initiatives that underpin the organisation's continued growth. They are part-company, part-charity. The position is offered on a full-time permanent basis, with hybrid working available. The expectation is that you will be office based for 2-3 days per week. Responsibilities Lead daily transactional finance activities with timely, accurate ledger entries Oversee bank clearing and reconciliation of bank, cash, petty cash balances Manage monthly payment runs and customer receipt allocation processes Conduct monthly balance sheet reconciliation and foreign exchange revaluation Maintain and control the fixed asset register and chart of accounts Support payroll processing and prepare draft VAT returns Supervise team members, conduct performance reviews, manage finance timetable Identify opportunities to automate and improve accounts production processes Support annual accounts preparation and liaise with external auditors Assist Head of Finance with ad-hoc projects and strategic initiatives Support Head of Finance with management accounts and budgets Requirements CCAB-qualified accountant (ACA, ACCA, CIPFA, ICAS or ICAEW) Proven experience managing and supporting finance staff Strong experience with finance systems (iplicit experience desirable) Experience preparing VAT returns Experience preparing management accounts and financial reporting Desirable: change management, systems implementation, or process improvement experience Benefits Competitive salary of £50,000 per annum Generous annual leave entitlement Company pension scheme How to Apply Please send your CV for consideration. Closing date: Thurs 30th April
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e learning, mentoring and coaching programs and the chance to gain industry recognised certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programmes, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centres offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities IBM is looking for a seasoned and proficient Lead Java Developer to join our dynamic team. In this role, you will primarily concentrate on the conceptualisation and development of cutting edge analytical tools, with a focus on public sector projects. The ideal candidate should possess robust Java programming expertise, a knack for crafting user centric solutions, and a well established history of managing complex data intensive applications. Key Responsibilities: Project Orchestration: Spearhead smaller projects from conception to deployment, demonstrating exceptional technical acumen and project management prowess. Mentorship: Act as a guide and support system for Junior Engineers, nurturing their professional growth and skill enhancement. Technical Steering: Play a pivotal role in shaping our engineering practices and steering the technical direction of our software systems. Code Excellence: Guarantee all produced code adheres to stringent standards of quality, maintainability, and performance. Intricate Problem Resolution: Address and rectify sophisticated technical hurdles, leveraging your extensive knowledge in Java and web technologies. This position necessitates a steadfast dedication to continuous learning and a resolute commitment to delivering top tier software solutions. It's an excellent fit for candidates who have honed their abilities and are prepared to assume greater responsibilities, thereby making substantial contributions to our projects and team synergy. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Bachelor's degree in Computer Science, Engineering, or a relevant field. Advanced degrees will be given preference. In depth knowledge of core Java, Java EE, Spring Framework, Hibernate, JUnit, and Maven. Proficiency in RESTful APIs, microservices architecture, and familiarity with cloud platforms such as AWS, GCP, or Azure. Solid grasp of database management (Oracle, MySQL, PostgreSQL) and SQL. Comprehensive understanding of version control systems (Git, SVN). Strong analytical and problem solving capabilities with a solid foundation in algorithms. Superior interpersonal and collaborative skills. Proven experience with Agile/Scrum development methodology. As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Experience with microservices architecture. Knowledge of containerisation technologies (Docker, Kubernetes). Familiarity with CI/CD pipelines. Experience with test driven development (TDD) and behaviour driven development (BDD). Understanding of security principles in software development. Desirable Certifications: TOGAF 9 Certification ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organisations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 53534 City / Township / Village State / Province Gloucestershire Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional . click apply for full job details
Apr 16, 2026
Full time
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e learning, mentoring and coaching programs and the chance to gain industry recognised certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programmes, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centres offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities IBM is looking for a seasoned and proficient Lead Java Developer to join our dynamic team. In this role, you will primarily concentrate on the conceptualisation and development of cutting edge analytical tools, with a focus on public sector projects. The ideal candidate should possess robust Java programming expertise, a knack for crafting user centric solutions, and a well established history of managing complex data intensive applications. Key Responsibilities: Project Orchestration: Spearhead smaller projects from conception to deployment, demonstrating exceptional technical acumen and project management prowess. Mentorship: Act as a guide and support system for Junior Engineers, nurturing their professional growth and skill enhancement. Technical Steering: Play a pivotal role in shaping our engineering practices and steering the technical direction of our software systems. Code Excellence: Guarantee all produced code adheres to stringent standards of quality, maintainability, and performance. Intricate Problem Resolution: Address and rectify sophisticated technical hurdles, leveraging your extensive knowledge in Java and web technologies. This position necessitates a steadfast dedication to continuous learning and a resolute commitment to delivering top tier software solutions. It's an excellent fit for candidates who have honed their abilities and are prepared to assume greater responsibilities, thereby making substantial contributions to our projects and team synergy. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Bachelor's degree in Computer Science, Engineering, or a relevant field. Advanced degrees will be given preference. In depth knowledge of core Java, Java EE, Spring Framework, Hibernate, JUnit, and Maven. Proficiency in RESTful APIs, microservices architecture, and familiarity with cloud platforms such as AWS, GCP, or Azure. Solid grasp of database management (Oracle, MySQL, PostgreSQL) and SQL. Comprehensive understanding of version control systems (Git, SVN). Strong analytical and problem solving capabilities with a solid foundation in algorithms. Superior interpersonal and collaborative skills. Proven experience with Agile/Scrum development methodology. As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Experience with microservices architecture. Knowledge of containerisation technologies (Docker, Kubernetes). Familiarity with CI/CD pipelines. Experience with test driven development (TDD) and behaviour driven development (BDD). Understanding of security principles in software development. Desirable Certifications: TOGAF 9 Certification ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organisations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 53534 City / Township / Village State / Province Gloucestershire Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional . click apply for full job details
Job Description: Your impact Are you ready to take the next step in your testing career and lead the delivery of secure, high-quality test solutions? At Leonardo, our Senior Test Engineers combine deep technical knowledge with leadership, driving the design, execution, and assurance of tests that ensure our customers' systems are robust and mission ready. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. What you will do as a Senior Test Engineer Lead the planning and execution of test work packages, including scope, effort estimates, and schedules. Design, develop, and review test cases, scripts, and supporting documentation. Execute system, integration, and acceptance testing, ensuring alignment with customer requirements. Take ownership of defect management, collaborating with developers and stakeholders to ensure timely resolution. Mentor and guide Test Engineers and Technicians, supporting skills development and knowledge sharing. Conduct reviews of test deliverables to ensure accuracy, quality, and compliance with governance standards. Drive improvements in test practices, tools, and automation frameworks. Contribute to risk assessments, test strategies, and stakeholder reporting. What you'll bring Strong technical ability with experience delivering test activities in complex programmes. Ability to balance hands on testing with leadership of test planning and delivery. Confidence to represent testing within project teams and customer discussions. Core areas (must have) Experience creating and executing structured test plans and cases. Proficiency with defect management and test management tools (e.g. Jira, TestRail). Familiarity with automation concepts and scripting for testing (e.g. Selenium, Python, Bash, PowerShell) and manual testing practices. Knowledge of system integration and acceptance testing methods. Understanding of secure working practices and cyber security considerations in testing. Familiarity with cloud based software delivery and containerisation (e.g. AWS, Kubernetes). Familiarity with ServiceNow or ITSM related testing activities. Experience working within multi supplier delivery environments. Confident communication skills suitable for customer facing collaboration. Awareness of ITIL practices or value streams relevant to service management. Desirable ISTQB Advanced Level certification or equivalent experience. Experience with performance, load, or penetration testing tools (e.g. JMeter, LoadRunner, OWASP ZAP). Knowledge of CI/CD and DevOps pipelines with integrated testing. Familiarity with Agile/SAFe delivery and test automation in agile contexts. Experience mentoring junior engineers and contributing to technical governance. Experience working with government departments or in secure project environments. Familiarity with interoperability and interface based testing scenarios. Experience contributing to multi party testing sessions. Knowledge of non functional testing areas such as reliability, usability, security or stability. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, which could include meeting the eligibility requirements for the Security Check (SC) and may include Developed Vetting (DV). For more information and guidance please visit: Location This role can be based at one of our UK sites with travel to customer sites in the UK and internationally where required, with hybrid/custom working options where appropriate. Why join us Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Bristol - Coldharbour Lane Contract Type: Permanent Hybrid Working: Hybrid
Apr 16, 2026
Full time
Job Description: Your impact Are you ready to take the next step in your testing career and lead the delivery of secure, high-quality test solutions? At Leonardo, our Senior Test Engineers combine deep technical knowledge with leadership, driving the design, execution, and assurance of tests that ensure our customers' systems are robust and mission ready. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. What you will do as a Senior Test Engineer Lead the planning and execution of test work packages, including scope, effort estimates, and schedules. Design, develop, and review test cases, scripts, and supporting documentation. Execute system, integration, and acceptance testing, ensuring alignment with customer requirements. Take ownership of defect management, collaborating with developers and stakeholders to ensure timely resolution. Mentor and guide Test Engineers and Technicians, supporting skills development and knowledge sharing. Conduct reviews of test deliverables to ensure accuracy, quality, and compliance with governance standards. Drive improvements in test practices, tools, and automation frameworks. Contribute to risk assessments, test strategies, and stakeholder reporting. What you'll bring Strong technical ability with experience delivering test activities in complex programmes. Ability to balance hands on testing with leadership of test planning and delivery. Confidence to represent testing within project teams and customer discussions. Core areas (must have) Experience creating and executing structured test plans and cases. Proficiency with defect management and test management tools (e.g. Jira, TestRail). Familiarity with automation concepts and scripting for testing (e.g. Selenium, Python, Bash, PowerShell) and manual testing practices. Knowledge of system integration and acceptance testing methods. Understanding of secure working practices and cyber security considerations in testing. Familiarity with cloud based software delivery and containerisation (e.g. AWS, Kubernetes). Familiarity with ServiceNow or ITSM related testing activities. Experience working within multi supplier delivery environments. Confident communication skills suitable for customer facing collaboration. Awareness of ITIL practices or value streams relevant to service management. Desirable ISTQB Advanced Level certification or equivalent experience. Experience with performance, load, or penetration testing tools (e.g. JMeter, LoadRunner, OWASP ZAP). Knowledge of CI/CD and DevOps pipelines with integrated testing. Familiarity with Agile/SAFe delivery and test automation in agile contexts. Experience mentoring junior engineers and contributing to technical governance. Experience working with government departments or in secure project environments. Familiarity with interoperability and interface based testing scenarios. Experience contributing to multi party testing sessions. Knowledge of non functional testing areas such as reliability, usability, security or stability. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, which could include meeting the eligibility requirements for the Security Check (SC) and may include Developed Vetting (DV). For more information and guidance please visit: Location This role can be based at one of our UK sites with travel to customer sites in the UK and internationally where required, with hybrid/custom working options where appropriate. Why join us Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Bristol - Coldharbour Lane Contract Type: Permanent Hybrid Working: Hybrid
The starting salary for this role is £36,873 per annum, working 36 hours per week. We are excited to be hiring a new Street Works Officer to join our fantastic Street Works team. The Street Works Compliance team are part of Surrey Highways and sit within the wider Street Works team. Our main purpose is to ensure that road works are set out safely for highway users & operatives and help to expediate traffic flows through the work sites. Based in Leatherhead, we are a dynamic team constantly trying to improve what we do and how we work in an ever-changing environment. You will work on a hybrid basis, mostly working on site and then carrying out your administration in the office or at home. Although working remotely, our team work cohesively and will support each other on a day-to-day basis sharing their problems and resolutions. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Each Street Works Officer is assigned a geographical area within Surrey and is responsible for monitoring works across the highway network. A typical day involves inspecting live sites, including those on the lane rental network, assisting residents who may be experiencing issues, checking reinstatement quality against Department for Transport engineering specifications, and investigating sites that are causing significant congestion. The day begins by reviewing software systems to understand which inspections are required, with a focus on high priority works on traffic sensitive routes that are most likely to cause disruption. You will respond to resident enquiries and plan an efficient inspection route before spending most of the day out in your area carrying out inspections and site investigations. No two days are the same, and the role involves working with others to resolve traffic management issues, improve site safety and reduce congestion, before completing administration and preparing for the next day. You must also be prepared to work occasional Saturdays on a rota basis. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: New Roads and Street Works Act (NRSWA) Supervisor accreditation. Sound knowledge of the Specification for the Reinstatement of Openings in the Highway 2020 (SRoH), the Safety at Street Works and Road Works, A Code of Practice 2013 (2nd impression) and the Statutory Code of Practice for Inspections 2023 including performance-based inspections. Experience of operational and administrative NRSWA and TMA activities, including the use of specialised computer systems i.e., Symology (Insight/ Aurora), Mayrise, Confirm or Street Manager. Experience of answering enquiries relating to street works activities, providing a detailed and meaningful response. To apply, we request that you submit a CV and you will be asked the following 4 questions: In which publication/ book would you find information on distances for safety zone & longways clearances, and what metric effects this measurement? In which publication/ book would you find information on the tolerance for reinstatement surface depression and what is the intervention limit on a reinstatement width of over 400m to 500mm? Can you give an example of when you have encountered a particularly difficult customer enquiry and resolved it with a good outcome? Do you have experience using Street Works software systems? If so, which systems do you use and what do you use them for? The job advert closes at 23:59 on 23/04/2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 16, 2026
Full time
The starting salary for this role is £36,873 per annum, working 36 hours per week. We are excited to be hiring a new Street Works Officer to join our fantastic Street Works team. The Street Works Compliance team are part of Surrey Highways and sit within the wider Street Works team. Our main purpose is to ensure that road works are set out safely for highway users & operatives and help to expediate traffic flows through the work sites. Based in Leatherhead, we are a dynamic team constantly trying to improve what we do and how we work in an ever-changing environment. You will work on a hybrid basis, mostly working on site and then carrying out your administration in the office or at home. Although working remotely, our team work cohesively and will support each other on a day-to-day basis sharing their problems and resolutions. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Each Street Works Officer is assigned a geographical area within Surrey and is responsible for monitoring works across the highway network. A typical day involves inspecting live sites, including those on the lane rental network, assisting residents who may be experiencing issues, checking reinstatement quality against Department for Transport engineering specifications, and investigating sites that are causing significant congestion. The day begins by reviewing software systems to understand which inspections are required, with a focus on high priority works on traffic sensitive routes that are most likely to cause disruption. You will respond to resident enquiries and plan an efficient inspection route before spending most of the day out in your area carrying out inspections and site investigations. No two days are the same, and the role involves working with others to resolve traffic management issues, improve site safety and reduce congestion, before completing administration and preparing for the next day. You must also be prepared to work occasional Saturdays on a rota basis. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: New Roads and Street Works Act (NRSWA) Supervisor accreditation. Sound knowledge of the Specification for the Reinstatement of Openings in the Highway 2020 (SRoH), the Safety at Street Works and Road Works, A Code of Practice 2013 (2nd impression) and the Statutory Code of Practice for Inspections 2023 including performance-based inspections. Experience of operational and administrative NRSWA and TMA activities, including the use of specialised computer systems i.e., Symology (Insight/ Aurora), Mayrise, Confirm or Street Manager. Experience of answering enquiries relating to street works activities, providing a detailed and meaningful response. To apply, we request that you submit a CV and you will be asked the following 4 questions: In which publication/ book would you find information on distances for safety zone & longways clearances, and what metric effects this measurement? In which publication/ book would you find information on the tolerance for reinstatement surface depression and what is the intervention limit on a reinstatement width of over 400m to 500mm? Can you give an example of when you have encountered a particularly difficult customer enquiry and resolved it with a good outcome? Do you have experience using Street Works software systems? If so, which systems do you use and what do you use them for? The job advert closes at 23:59 on 23/04/2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Trainee Project Manager Basingstoke Permanent Competitive + Flexible Benefits Summary Kick off a career in the high-growth field of project management. In Freedom you'll learn project management skills for the planning/delivery on electrical infrastructure works and communicate as an effective project leader. You will get the skills required to become a project manager, you will be mentored, have hands on experience and be provided with career support. The role reports directly to the Project Manager, with development overseen by the Operations manager. As part of the traineeship you will work with Commercial, operations, safety and the administration team to get a full understanding. Some of the key deliverables in this role will include: Support the planning and delivery of works. Customer engagement. Assist/support the Management of the Installation, build and refurbishment of overhead lines and underground cable schemes through to Asset replacement works. Support and Ensure all work is carried out in accordance with the standards, policies and procedures of Freedom and its customers. Maintain and develop own competence in accordance with legislative changes and customer requirements. Support and Provide guidance to team members to ensure the safe, effective and efficient implementation of Freedom's operations. Assist/support in managing all aspects of projects safely, competently and effectively to time and budget, working closely with the Project Manager as required. Specifically, assist with invoicing, completion of switching schedules and outage planning. Where necessary assist with the management and resolution of customer complaints. Liaise closely with Project Manager to ensure co-ordinated use of all resources for effective completion of work. Provide guidance on and monitor your team's approach to safety rules and procedures, method statements and risk assessments. Liaise with third parties to ensure the smooth implementation of work. Maintain awareness of and conform to Freedom's SHE policy and issued safety instructions. Maintain site safety at all times and complete daily risk assessments where required. Ensure that accidents and near misses are suitably reported, recorded and investigated and that remedial action is carried out promptly. Report any concerns regarding SHE to the SHE team. Implement Freedom's values. Prepare project safety and CDM plans and Risk Assessments as part of the overall programme. Ensure that all statutory records, certificates, licences, notifications and notices are in place. Conduct site safety inspections (SSI's) and complete associated paperwork. What we're looking for : Skills/ qualifications required: Strong collaboration, communication and influencing skills Excellent organisational skills with a strong attention to detail Driving licence Good I.T. Skills Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 16, 2026
Full time
Trainee Project Manager Basingstoke Permanent Competitive + Flexible Benefits Summary Kick off a career in the high-growth field of project management. In Freedom you'll learn project management skills for the planning/delivery on electrical infrastructure works and communicate as an effective project leader. You will get the skills required to become a project manager, you will be mentored, have hands on experience and be provided with career support. The role reports directly to the Project Manager, with development overseen by the Operations manager. As part of the traineeship you will work with Commercial, operations, safety and the administration team to get a full understanding. Some of the key deliverables in this role will include: Support the planning and delivery of works. Customer engagement. Assist/support the Management of the Installation, build and refurbishment of overhead lines and underground cable schemes through to Asset replacement works. Support and Ensure all work is carried out in accordance with the standards, policies and procedures of Freedom and its customers. Maintain and develop own competence in accordance with legislative changes and customer requirements. Support and Provide guidance to team members to ensure the safe, effective and efficient implementation of Freedom's operations. Assist/support in managing all aspects of projects safely, competently and effectively to time and budget, working closely with the Project Manager as required. Specifically, assist with invoicing, completion of switching schedules and outage planning. Where necessary assist with the management and resolution of customer complaints. Liaise closely with Project Manager to ensure co-ordinated use of all resources for effective completion of work. Provide guidance on and monitor your team's approach to safety rules and procedures, method statements and risk assessments. Liaise with third parties to ensure the smooth implementation of work. Maintain awareness of and conform to Freedom's SHE policy and issued safety instructions. Maintain site safety at all times and complete daily risk assessments where required. Ensure that accidents and near misses are suitably reported, recorded and investigated and that remedial action is carried out promptly. Report any concerns regarding SHE to the SHE team. Implement Freedom's values. Prepare project safety and CDM plans and Risk Assessments as part of the overall programme. Ensure that all statutory records, certificates, licences, notifications and notices are in place. Conduct site safety inspections (SSI's) and complete associated paperwork. What we're looking for : Skills/ qualifications required: Strong collaboration, communication and influencing skills Excellent organisational skills with a strong attention to detail Driving licence Good I.T. Skills Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are currently recruiting for a Reinsurance Technical Manager to join our team in London. We are seeking a forward thinking, data driven, and highly analytical individual with a strong focus on process improvement and automation, and the capability to lead and develop others as the role evolves. The ideal candidate will bring significant experience from a similar reinsurance background and a strong and demonstrable understanding of reinsurance operations is essential, gained through hands on experience in the field. Under general direction, manages the administration of all aspects of claims, premiums, and information that require processing within Ceded Re. As Ceded Reinsurance Technical Manager, ensures that reinsurance recoveries are accurately calculated and recorded for inclusion in management reports and Lloyd's regulatory returns. Maintains relationships with brokers and oversees the advice and collection process for recoveries. Works closely with the Head of Ceded Re in preparing reinsurance placement packs and providing information as requested or required for the placement process. The role operates across Travelers Syndicate Management (TSM) and Travelers Insurance Co Ltd (TICL). What Will You Do? Responsible for ensuring the calculation of facultative reinsurance recoveries are completed so that advices can be produced and collection notes can be sent to brokers. Manages the administration of the proportional treaty accounts on a quarterly basis. Manages in excess of loss reinsurance recoveries so that net reports can be produced on a monthly basis. Ensures production of notifications to brokers of all collectable losses within a set time limit to ensure the efficient utilisation of reinsurance programmes. Informs Head of Ceded Reinsurance of any large claims movements so that he is aware of claims that could potentially trigger a recovery on any of the TICL / TSMs reinsurance programmes. Ensures good service to brokers' / reinsurers' queries to manage in the prompt recovery of monies due. Manages relationships and works with outwards credit control to assist with the recovery of aged debt. Supports the Head of Ceded Re in reinsurance placements and provides all help in production of information. Manages processing in TICL and coordinate overlap with TSM for RI claims and premiums and information. Manages processing to corporate systems all Cover notes, Premium, Claims and information for reinsurances placed for relevant accounts. Coordinates work flow of direct staff and supports the development of employees by providing training appropriate to their needs. Manages document retention processes, file retention, electronic file completeness and data capture. Perform other duties as assigned. What Will Our Ideal Candidate Have? Degree level education. Relevant work experience within a London based ceded reinsurance technical role. Thorough knowledge of the technical aspects of reinsurance from placement through, administration, loss recovery debt management and legal aspects affecting each of these areas. A thorough knowledge of technical wordings and aspects of law relating to technical wordings, with comprehensive knowledge of reporting and solvency II requirements. Intermediate project management skills Intermediate staff management and leadership skills Advanced relationship management (internal / broker and reinsurer). Advanced calculation and document crafting / reviewing with attention to detail. Advanced administrative skills. Advanced initiative, analytical thinking and flexibility Advanced judgment. Advanced team working and also able to work autonomously with little supervision Advanced verbal and written communication skills to external and internal clients. Advanced ability to work within tight deadlines for general TSM and TICL close and accounting deadlines. Advanced time management and project delivery, ad hoc job and information requests to prescribed timelines. Advanced understanding of reinsurance legal contracts and clause interpretation/application. ACII (or equivalent) qualification. What is a Must Have? Thorough knowledge of the Reinsurance and London Market. Thorough understanding of Lloyd's, Lloyd's systems and accounting practices, thorough knowledge of insurance company processes and accounting practices. Thorough knowledge of methods, systems and practices to manage reinsurance, thorough knowledge of Microsoft products. Thorough knowledge of credit control systems, practices, recovery solutions including instruction of legal representation and management of debt resolution. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit
Apr 16, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are currently recruiting for a Reinsurance Technical Manager to join our team in London. We are seeking a forward thinking, data driven, and highly analytical individual with a strong focus on process improvement and automation, and the capability to lead and develop others as the role evolves. The ideal candidate will bring significant experience from a similar reinsurance background and a strong and demonstrable understanding of reinsurance operations is essential, gained through hands on experience in the field. Under general direction, manages the administration of all aspects of claims, premiums, and information that require processing within Ceded Re. As Ceded Reinsurance Technical Manager, ensures that reinsurance recoveries are accurately calculated and recorded for inclusion in management reports and Lloyd's regulatory returns. Maintains relationships with brokers and oversees the advice and collection process for recoveries. Works closely with the Head of Ceded Re in preparing reinsurance placement packs and providing information as requested or required for the placement process. The role operates across Travelers Syndicate Management (TSM) and Travelers Insurance Co Ltd (TICL). What Will You Do? Responsible for ensuring the calculation of facultative reinsurance recoveries are completed so that advices can be produced and collection notes can be sent to brokers. Manages the administration of the proportional treaty accounts on a quarterly basis. Manages in excess of loss reinsurance recoveries so that net reports can be produced on a monthly basis. Ensures production of notifications to brokers of all collectable losses within a set time limit to ensure the efficient utilisation of reinsurance programmes. Informs Head of Ceded Reinsurance of any large claims movements so that he is aware of claims that could potentially trigger a recovery on any of the TICL / TSMs reinsurance programmes. Ensures good service to brokers' / reinsurers' queries to manage in the prompt recovery of monies due. Manages relationships and works with outwards credit control to assist with the recovery of aged debt. Supports the Head of Ceded Re in reinsurance placements and provides all help in production of information. Manages processing in TICL and coordinate overlap with TSM for RI claims and premiums and information. Manages processing to corporate systems all Cover notes, Premium, Claims and information for reinsurances placed for relevant accounts. Coordinates work flow of direct staff and supports the development of employees by providing training appropriate to their needs. Manages document retention processes, file retention, electronic file completeness and data capture. Perform other duties as assigned. What Will Our Ideal Candidate Have? Degree level education. Relevant work experience within a London based ceded reinsurance technical role. Thorough knowledge of the technical aspects of reinsurance from placement through, administration, loss recovery debt management and legal aspects affecting each of these areas. A thorough knowledge of technical wordings and aspects of law relating to technical wordings, with comprehensive knowledge of reporting and solvency II requirements. Intermediate project management skills Intermediate staff management and leadership skills Advanced relationship management (internal / broker and reinsurer). Advanced calculation and document crafting / reviewing with attention to detail. Advanced administrative skills. Advanced initiative, analytical thinking and flexibility Advanced judgment. Advanced team working and also able to work autonomously with little supervision Advanced verbal and written communication skills to external and internal clients. Advanced ability to work within tight deadlines for general TSM and TICL close and accounting deadlines. Advanced time management and project delivery, ad hoc job and information requests to prescribed timelines. Advanced understanding of reinsurance legal contracts and clause interpretation/application. ACII (or equivalent) qualification. What is a Must Have? Thorough knowledge of the Reinsurance and London Market. Thorough understanding of Lloyd's, Lloyd's systems and accounting practices, thorough knowledge of insurance company processes and accounting practices. Thorough knowledge of methods, systems and practices to manage reinsurance, thorough knowledge of Microsoft products. Thorough knowledge of credit control systems, practices, recovery solutions including instruction of legal representation and management of debt resolution. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit
Retail Regional Operations Manager Stamford Hill £50,000-£55,000 (depending on experience) + Up to 25% annual KPI-based bonus About Us We are an Ofcom registered and expanding telecoms company. We have two brands under our umbrella; One side focusing on our business division and the other is our consumer division. Established in 1999 as a phone and device rental business. Today we're a dynamic company offering bespoke communication solutions for both businesses and consumers, with a B2B team who travel across the UK to clients and three retail branches in London and Manchester. About the Role We are seeking an experienced and operationally strong Regional Operations Manager to oversee and elevate the day-to-day running of four retail branches. Reporting directly to the Head of Retail, this role acts as the operational backbone of the retail network. Ensuring each branch delivers a consistent, professional, and customer-focused experience. You'll oversee Branch Managers, drive operational standards, support staff development, and ensure high performance across the region. Your leadership will enable the Head of Retail to focus on strategy, growth, and commercial expansion. Key Responsibilities Operational Leadership: Take full responsibility for day-to-day operations across all retail sites. Ensure all stores operate to consistent standards of efficiency, presentation, and professionalism. Identify operational challenges and implement timely, practical solutions. Conduct regular store visits to assess performance, customer experience, and operational standards. Branch Manager Leadership: Line-manage and develop Branch Managers, ensuring strong leadership at every location. Set clear expectations and promote accountability across the management team. Act as the primary escalation point for operational or staffing issues. Support managers in handling complex or sensitive staffing and customer situations. Staffing & Workforce Planning: Oversee staffing levels across all branches to ensure adequate coverage. Ensure Branch Managers produce effective rotas and manage holiday/sickness planning. Work collaboratively to maintain a motivated, reliable, and stable workforce. Training & Development: Ensure all retail staff receive consistent training on products, pricing, systems, and customer service standards. Lead structured onboarding for new hires. Identify and address training gaps across branches. Support the development of high-potential individuals and encourage internal progression. Customer Experience: Own the overall customer experience across the retail estate. Promote high service standards and ensure consistency between stores. Support the resolution of complex customer complaints and issues. Identify ways to improve the retail experience and customer journey. Product Rollout & New Initiatives: Work with the Head of Retail and Head of Product to introduce new offerings into stores. Ensure teams are operationally ready and fully trained on new initiatives. Oversee smooth and timely rollout across all locations. Communication & Reporting: Act as the key operational link between retail teams and senior leadership. Provide regular reporting on operational performance, staffing updates, customer insights, and improvement opportunities. Ensure strong communication flows across all levels of the retail organisation. Skills & Experience Required Proven experience in retail leadership or multi-site management. Strong track record in people management and team development. Experience managing managers or team leaders. Confident overseeing staffing structures, rotas, and day-to-day operations. Highly organised, with strong problem-solving abilities. Comfortable having difficult conversations and resolving operational challenges. Able to balance hands-on store support with strategic leadership. Personal Attributes Credible leader with strong presence and the ability to earn trust and respect. Calm, practical, and solutions-focused. Highly organised, reliable, and detail-oriented. Strong communicator capable of influencing and guiding multiple teams. Enjoys building structure, improving systems, and optimising operational performance.
Apr 16, 2026
Full time
Retail Regional Operations Manager Stamford Hill £50,000-£55,000 (depending on experience) + Up to 25% annual KPI-based bonus About Us We are an Ofcom registered and expanding telecoms company. We have two brands under our umbrella; One side focusing on our business division and the other is our consumer division. Established in 1999 as a phone and device rental business. Today we're a dynamic company offering bespoke communication solutions for both businesses and consumers, with a B2B team who travel across the UK to clients and three retail branches in London and Manchester. About the Role We are seeking an experienced and operationally strong Regional Operations Manager to oversee and elevate the day-to-day running of four retail branches. Reporting directly to the Head of Retail, this role acts as the operational backbone of the retail network. Ensuring each branch delivers a consistent, professional, and customer-focused experience. You'll oversee Branch Managers, drive operational standards, support staff development, and ensure high performance across the region. Your leadership will enable the Head of Retail to focus on strategy, growth, and commercial expansion. Key Responsibilities Operational Leadership: Take full responsibility for day-to-day operations across all retail sites. Ensure all stores operate to consistent standards of efficiency, presentation, and professionalism. Identify operational challenges and implement timely, practical solutions. Conduct regular store visits to assess performance, customer experience, and operational standards. Branch Manager Leadership: Line-manage and develop Branch Managers, ensuring strong leadership at every location. Set clear expectations and promote accountability across the management team. Act as the primary escalation point for operational or staffing issues. Support managers in handling complex or sensitive staffing and customer situations. Staffing & Workforce Planning: Oversee staffing levels across all branches to ensure adequate coverage. Ensure Branch Managers produce effective rotas and manage holiday/sickness planning. Work collaboratively to maintain a motivated, reliable, and stable workforce. Training & Development: Ensure all retail staff receive consistent training on products, pricing, systems, and customer service standards. Lead structured onboarding for new hires. Identify and address training gaps across branches. Support the development of high-potential individuals and encourage internal progression. Customer Experience: Own the overall customer experience across the retail estate. Promote high service standards and ensure consistency between stores. Support the resolution of complex customer complaints and issues. Identify ways to improve the retail experience and customer journey. Product Rollout & New Initiatives: Work with the Head of Retail and Head of Product to introduce new offerings into stores. Ensure teams are operationally ready and fully trained on new initiatives. Oversee smooth and timely rollout across all locations. Communication & Reporting: Act as the key operational link between retail teams and senior leadership. Provide regular reporting on operational performance, staffing updates, customer insights, and improvement opportunities. Ensure strong communication flows across all levels of the retail organisation. Skills & Experience Required Proven experience in retail leadership or multi-site management. Strong track record in people management and team development. Experience managing managers or team leaders. Confident overseeing staffing structures, rotas, and day-to-day operations. Highly organised, with strong problem-solving abilities. Comfortable having difficult conversations and resolving operational challenges. Able to balance hands-on store support with strategic leadership. Personal Attributes Credible leader with strong presence and the ability to earn trust and respect. Calm, practical, and solutions-focused. Highly organised, reliable, and detail-oriented. Strong communicator capable of influencing and guiding multiple teams. Enjoys building structure, improving systems, and optimising operational performance.
On behalf of our client, we are seeking to recruit a Store Leader to join our client on a contract basis until January 2027. As the Store Leader you will have experience in retail management and you will lead and develop your team to achieve the store goals. Role: Store Leader Pay: 23.17 per hour PAYE Location: London Hours: 40 per week, Must be flexible to work any day of the week, Monday to Sunday on a rotational shift pattern Responsibilities Maintain and uphold high standards for customer experience, visual merchandising, and overall store environment. Proactively manage customer escalations, ensuring timely resolution aligned with brand values. Partner with the team to deliver personalized, meaningful interactions that convert customers into brand advocates. Recruit, coach, and develop managers and future store leaders. Set clear team and individual targets, track performance, and provide ongoing feedback and development. Lead by example to foster a positive, motivated, and collaborative team culture. Drive store performance across key metrics (profit, volume, conversion rate, NPS, average transaction value, attrition) to ensure sustainable growth. Monitor results, identify trends, and take corrective action or provide strategic recommendations. Execute operational and merchandising strategies in alignment with local HQ direction. Ensure compliance with company policies, procedures, and standards across operations, security, cash handling, health & safety, and loss prevention. Safeguard company assets, including confidential customer, team, and business information. Oversee store opening and closing, inventory accuracy, and general maintenance activities. Resolve operational and team-related issues efficiently to maintain performance standards. Essential Skills: Solid retail management experience in high-performance, customer-facing environments in relevant format. Proactive and resourceful, energetic and outcome-focused, always taking initiatives. Strong communication, interpersonal, and decision-making skills. Ability to work a schedule that may include weekends, and holidays, based on retail needs. Proficiency in English and, where relevant, the local language. Proven record for exceeding sales targets and achieving operational excellence. Ability to manage ambiguity and make sound judgments under pressure. Strong integrity, emotional intelligence, and ability to build trust. An understanding of in-store operations, managing work schedules, stock management, compliance, health and safety, security and all day-to-day requirements of running a retail location. Additional Information: 2 years referencing will be required along with proof of address and proof of NI If you are interested in applying for this position and you meet the requirements, please apply! Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Apr 15, 2026
Contractor
On behalf of our client, we are seeking to recruit a Store Leader to join our client on a contract basis until January 2027. As the Store Leader you will have experience in retail management and you will lead and develop your team to achieve the store goals. Role: Store Leader Pay: 23.17 per hour PAYE Location: London Hours: 40 per week, Must be flexible to work any day of the week, Monday to Sunday on a rotational shift pattern Responsibilities Maintain and uphold high standards for customer experience, visual merchandising, and overall store environment. Proactively manage customer escalations, ensuring timely resolution aligned with brand values. Partner with the team to deliver personalized, meaningful interactions that convert customers into brand advocates. Recruit, coach, and develop managers and future store leaders. Set clear team and individual targets, track performance, and provide ongoing feedback and development. Lead by example to foster a positive, motivated, and collaborative team culture. Drive store performance across key metrics (profit, volume, conversion rate, NPS, average transaction value, attrition) to ensure sustainable growth. Monitor results, identify trends, and take corrective action or provide strategic recommendations. Execute operational and merchandising strategies in alignment with local HQ direction. Ensure compliance with company policies, procedures, and standards across operations, security, cash handling, health & safety, and loss prevention. Safeguard company assets, including confidential customer, team, and business information. Oversee store opening and closing, inventory accuracy, and general maintenance activities. Resolve operational and team-related issues efficiently to maintain performance standards. Essential Skills: Solid retail management experience in high-performance, customer-facing environments in relevant format. Proactive and resourceful, energetic and outcome-focused, always taking initiatives. Strong communication, interpersonal, and decision-making skills. Ability to work a schedule that may include weekends, and holidays, based on retail needs. Proficiency in English and, where relevant, the local language. Proven record for exceeding sales targets and achieving operational excellence. Ability to manage ambiguity and make sound judgments under pressure. Strong integrity, emotional intelligence, and ability to build trust. An understanding of in-store operations, managing work schedules, stock management, compliance, health and safety, security and all day-to-day requirements of running a retail location. Additional Information: 2 years referencing will be required along with proof of address and proof of NI If you are interested in applying for this position and you meet the requirements, please apply! Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
