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Rape Crisis South London (RCSL)
Head of Income Generation and External Communications (Female Applicants Only)
Rape Crisis South London (RCSL) Croydon, London
Overview: This new role, Head of Income Generation and External Communications, is responsible for growing Rape Crisis South London's income and raising its external profile, combining fundraising with proactive external communications to build the charity's network, reputation and footprint across South London and beyond. As we build to our End of Decade Strategy it is an exciting time to join the Charity. The postholder will lead on diversifying income streams, including corporate partnerships, individual giving, major donors, grants and foundations, while also taking ownership of external communications: media relations, digital presence, campaigns and partnership visibility, to raise RCSL's profile and expand its network of supporters, partners and referral routes. Two growth priorities for this role are developing corporate partnerships as a strategic income stream, and growing RCSL's training and prevention offer to statutory bodies, schools and education settings, and sector professionals into a wider income-generating service. You will be working with Survivors as this Directorate holds responsibility for the lived experience group, Survivor Voices. We are looking for someone who combines fundraising expertise with strong external communications skills and a track record of growing an organisation's network and public presence, as well as its income. What you'll do: Lead a Team with three managers and a growing team of staff and volunteers passionate about our cause Represent the Charity at external networks and with potential and secured donor organisations and individuals Work with the best London marketing agencies to develop campaigns for awareness and income generation Learn from other sources about new and emerging best practice for income generation and service delivery for survivors Promote the Directorate within the Charity to build engagement and celebrate success Identify and work with other VAWG charities across the UK for positive income opportunities Engage with Survivor Services colleagues to identify new service delivery and potential financial supporters Work with Ambassadors of the Charity Who you are: Passionate about making positive change for Survivors in the VAWG sector Senior manager in a nonprofit, educational, or public service environment Experienced in business development with success in growing income through a diverse range of activities (ideally including corporate and/or major donor fundraising, grants & foundations, and statutory funding). Confident in successful community fundraising, membership and/or individual giving. Experienced in external communications, PR or marketing, including growing an organisation's network, partnerships and public profile. Experienced in writing campaign and PR briefing documents. Able to respond calmly and effectively to shifting and evolving priorities. Experienced in influencing a wide range of internal and external stakeholders. Excited by developing innovative and targeted fundraising and communications campaigns and events, including having experience and understanding of digital/social media/marketing. Experienced in managing and developing a team to achieve excellence and meet targets. Competent in utilising a CRM system/sales database. Experienced in data analysis, IT and research to maximise ROI and income growth. Confident in developing or selling a product for income generation to public, charity and corporate sources. Experienced in working with/ coordinating Lived Experience groups and in a trauma informed way Why join us? You'll be part of a bold, survivor-informed organisation driving change in South London and beyond. Your work will help grow our sustainable income to develop robust services for survivors and raise greater awareness that prevents sexual violence. Your work will be driven by what you hear from Survivor Voices members. You'll work alongside a passionate and expert team, helping to grow an ambitious training programme and delivering income generation targets. There's scope to be creative, innovative and bold. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'HoIG and EC'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on LinkedIn for future opportunities and updates.
Oct 24, 2026
Full time
Overview: This new role, Head of Income Generation and External Communications, is responsible for growing Rape Crisis South London's income and raising its external profile, combining fundraising with proactive external communications to build the charity's network, reputation and footprint across South London and beyond. As we build to our End of Decade Strategy it is an exciting time to join the Charity. The postholder will lead on diversifying income streams, including corporate partnerships, individual giving, major donors, grants and foundations, while also taking ownership of external communications: media relations, digital presence, campaigns and partnership visibility, to raise RCSL's profile and expand its network of supporters, partners and referral routes. Two growth priorities for this role are developing corporate partnerships as a strategic income stream, and growing RCSL's training and prevention offer to statutory bodies, schools and education settings, and sector professionals into a wider income-generating service. You will be working with Survivors as this Directorate holds responsibility for the lived experience group, Survivor Voices. We are looking for someone who combines fundraising expertise with strong external communications skills and a track record of growing an organisation's network and public presence, as well as its income. What you'll do: Lead a Team with three managers and a growing team of staff and volunteers passionate about our cause Represent the Charity at external networks and with potential and secured donor organisations and individuals Work with the best London marketing agencies to develop campaigns for awareness and income generation Learn from other sources about new and emerging best practice for income generation and service delivery for survivors Promote the Directorate within the Charity to build engagement and celebrate success Identify and work with other VAWG charities across the UK for positive income opportunities Engage with Survivor Services colleagues to identify new service delivery and potential financial supporters Work with Ambassadors of the Charity Who you are: Passionate about making positive change for Survivors in the VAWG sector Senior manager in a nonprofit, educational, or public service environment Experienced in business development with success in growing income through a diverse range of activities (ideally including corporate and/or major donor fundraising, grants & foundations, and statutory funding). Confident in successful community fundraising, membership and/or individual giving. Experienced in external communications, PR or marketing, including growing an organisation's network, partnerships and public profile. Experienced in writing campaign and PR briefing documents. Able to respond calmly and effectively to shifting and evolving priorities. Experienced in influencing a wide range of internal and external stakeholders. Excited by developing innovative and targeted fundraising and communications campaigns and events, including having experience and understanding of digital/social media/marketing. Experienced in managing and developing a team to achieve excellence and meet targets. Competent in utilising a CRM system/sales database. Experienced in data analysis, IT and research to maximise ROI and income growth. Confident in developing or selling a product for income generation to public, charity and corporate sources. Experienced in working with/ coordinating Lived Experience groups and in a trauma informed way Why join us? You'll be part of a bold, survivor-informed organisation driving change in South London and beyond. Your work will help grow our sustainable income to develop robust services for survivors and raise greater awareness that prevents sexual violence. Your work will be driven by what you hear from Survivor Voices members. You'll work alongside a passionate and expert team, helping to grow an ambitious training programme and delivering income generation targets. There's scope to be creative, innovative and bold. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'HoIG and EC'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on LinkedIn for future opportunities and updates.
Tapping House
Marketing & Content Manager
Tapping House King's Lynn, Norfolk
We are seeking to recruit 3 Content & Marketing Managers covering the following areas: Content and Marketing Manager (Marketing Appeals ) We are seeking an experienced, strategic, and results-driven Marketing & Content Manager (Direct Appeals) to strengthen Tapping House's brand profile and presence. This pivotal role will lead the development and delivery of an ambitious marketing fundraising programme to drive supporter recruitment, retention and income growth. With responsibility for cash appeals, individual and regular giving, lottery, raffle, newsletters and Gift Aid, the postholder will develop compelling campaigns and supporter journeys that deepen engagement and build long-term donor loyalty. The role combines strategic planning with hands on campaign delivery and analysis. Working with the Head of Marketing and Communications, the postholder will lead on the development and delivery of a direct marketing strategy to ensure ambitious fundraising targets are achieved. Other organisations may refer to this role as Direct Marketing Manager, Direct Response Manager, Direct Fundraising/Giving Manager or Individual Giving Lead. Content and Marketing Manager (SEO & Copy) We are seeking an innovative, organised, and results-driven Marketing & Content Manager (SEO & Copy) to strengthen Tapping House's brand profile and media presence. This pivotal role will help deliver our marketing and communications strategy, delivering compelling content across print, digital, and media channels to build meaningful engagement with supporters, patients, families, and the wider community. You will be responsible for shaping our storytelling, growing our regional and national media coverage, and ensuring our communications reflect our values, vision, and compassionate tone of voice. Alongside social media leadership, you will manage our website, web shop and SEO strategy, drive our press activity, and assist creation of high-quality assets that support fundraising and awareness. This is an ideal role for a creative communicator who is confident in developing strategy and producing meaningful results, and who wants to use their skills to make a genuine difference. Content and Marketing Manager (Design) We are seeking a creative, collaborative, and flexible Marketing & Content Manager (Design) to strengthen Tapping House's brand profile. This pivotal role will help deliver our marketing and communications strategy, delivering compelling content across print, digital, and media channels to build meaningful engagement with supporters, patients, families, and the wider community. You will be responsible for shaping our storytelling and ensuring our communications reflect our values and mission. Alongside social media leadership, you will design high-quality assets that support fundraising and awareness of our cause. This is an ideal role for a proactive designer and content creator who is confident in hands-on delivery, and who wants to use their skills to make a genuine difference.
Oct 24, 2026
Full time
We are seeking to recruit 3 Content & Marketing Managers covering the following areas: Content and Marketing Manager (Marketing Appeals ) We are seeking an experienced, strategic, and results-driven Marketing & Content Manager (Direct Appeals) to strengthen Tapping House's brand profile and presence. This pivotal role will lead the development and delivery of an ambitious marketing fundraising programme to drive supporter recruitment, retention and income growth. With responsibility for cash appeals, individual and regular giving, lottery, raffle, newsletters and Gift Aid, the postholder will develop compelling campaigns and supporter journeys that deepen engagement and build long-term donor loyalty. The role combines strategic planning with hands on campaign delivery and analysis. Working with the Head of Marketing and Communications, the postholder will lead on the development and delivery of a direct marketing strategy to ensure ambitious fundraising targets are achieved. Other organisations may refer to this role as Direct Marketing Manager, Direct Response Manager, Direct Fundraising/Giving Manager or Individual Giving Lead. Content and Marketing Manager (SEO & Copy) We are seeking an innovative, organised, and results-driven Marketing & Content Manager (SEO & Copy) to strengthen Tapping House's brand profile and media presence. This pivotal role will help deliver our marketing and communications strategy, delivering compelling content across print, digital, and media channels to build meaningful engagement with supporters, patients, families, and the wider community. You will be responsible for shaping our storytelling, growing our regional and national media coverage, and ensuring our communications reflect our values, vision, and compassionate tone of voice. Alongside social media leadership, you will manage our website, web shop and SEO strategy, drive our press activity, and assist creation of high-quality assets that support fundraising and awareness. This is an ideal role for a creative communicator who is confident in developing strategy and producing meaningful results, and who wants to use their skills to make a genuine difference. Content and Marketing Manager (Design) We are seeking a creative, collaborative, and flexible Marketing & Content Manager (Design) to strengthen Tapping House's brand profile. This pivotal role will help deliver our marketing and communications strategy, delivering compelling content across print, digital, and media channels to build meaningful engagement with supporters, patients, families, and the wider community. You will be responsible for shaping our storytelling and ensuring our communications reflect our values and mission. Alongside social media leadership, you will design high-quality assets that support fundraising and awareness of our cause. This is an ideal role for a proactive designer and content creator who is confident in hands-on delivery, and who wants to use their skills to make a genuine difference.
Bell Cornwall Recruitment
Head of Marketing
Bell Cornwall Recruitment
Head of Marketing Salary: £55,000-£65,000 (dependant on experience) + performance related bonus (up to 10% of salary) Reference: BCR/JC/32595 Location: Birmingham Hybrid working available - but office presence is required on at least 3 days each week. Bell Cornwall Recruitment is seeking an experienced and commercially driven Head of Marketing to lead an integrated marketing strategy for a well-established UK business (Group of companies). This is an excellent opportunity to strengthen brand presence, drive customer acquisition and retention, and support long-term commercial growth. The successful candidate will combine strategic thinking with hands-on delivery, developing impactful campaigns and communications across both B2B and B2C markets. Head of Marketing responsibilities (but not limited to): Marketing Strategy and Commercial Planning. Brand Positioning and Portfolio Management. Demand Generation, Customer Acquisition and Retention. Digital Content and Channel Management. Communications, Public Relations and Events. Team, Budget, and Agency Leadership. The ideal candidate should have: Commercial and customer focused skills. Strategic thinker and practical operator. Clear, persuasive communicator. Curious, analytical and willing to test, learn and improve. Highly motivated individual. High standards of integrity, accuracy and discretion. Will be comfortable moving between team discussions, team leadership and direct delivery. If you are an experienced marketing professional looking to step up to a Head of Marketing role, apply here today! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Oct 23, 2026
Full time
Head of Marketing Salary: £55,000-£65,000 (dependant on experience) + performance related bonus (up to 10% of salary) Reference: BCR/JC/32595 Location: Birmingham Hybrid working available - but office presence is required on at least 3 days each week. Bell Cornwall Recruitment is seeking an experienced and commercially driven Head of Marketing to lead an integrated marketing strategy for a well-established UK business (Group of companies). This is an excellent opportunity to strengthen brand presence, drive customer acquisition and retention, and support long-term commercial growth. The successful candidate will combine strategic thinking with hands-on delivery, developing impactful campaigns and communications across both B2B and B2C markets. Head of Marketing responsibilities (but not limited to): Marketing Strategy and Commercial Planning. Brand Positioning and Portfolio Management. Demand Generation, Customer Acquisition and Retention. Digital Content and Channel Management. Communications, Public Relations and Events. Team, Budget, and Agency Leadership. The ideal candidate should have: Commercial and customer focused skills. Strategic thinker and practical operator. Clear, persuasive communicator. Curious, analytical and willing to test, learn and improve. Highly motivated individual. High standards of integrity, accuracy and discretion. Will be comfortable moving between team discussions, team leadership and direct delivery. If you are an experienced marketing professional looking to step up to a Head of Marketing role, apply here today! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Hays Specialist Recruitment Limited
Marketing Executive
Hays Specialist Recruitment Limited Manchester, Lancashire
Your new company Marketing Executive - 3-Month Contract Location: Manchester Salary: £32,000 equivalent Contract: 3-month contract Hours: 35 hours per week, Monday to Friday We are looking for an experienced and highly organised Marketing Executive to join a busy marketing team on an initial three-month contract. This is a varied, hands-on generalist marketing role supporting a wide range of activity across communications, digital marketing, commercialisation projects, events and stakeholder engagement. Working closely with the Head of Marketing and wider project and portfolio teams, you'll help keep multiple pieces of activity moving, taking ownership of tasks and ensuring projects are followed through to completion.This would particularly suit someone who enjoys variety and has worked within a technology, fintech, science, innovation or similarly technical/professional environment. Key responsibilities Support the delivery of day-to-day marketing and communications activity across the organisation. Produce, edit and proofread written marketing and communications materials. Support the marketing and commercialisation of projects, including branding and associated collateral. Work with Project Managers and internal stakeholders to coordinate marketing activity and ensure projects are delivered to deadline. Assist with outreach initiatives, campaigns and events. Draft and edit commercial documents, ensuring a consistently high standard of presentation and accuracy. Create and amend marketing materials using Adobe InDesign. Format, edit and distribute newsletters and other communications. Update website content and individual web pages, including checking links, contact information and general content accuracy. Work across multiple projects simultaneously, keeping actions moving and following tasks through to completion. Liaise confidently with stakeholders at all levels, including the CEO, COO, portfolio teams, project managers and international contacts. Work closely with colleagues across the wider organisation to ensure communications are accurate, professional and consistent. Please note that social media is currently supported separately, so this is not a predominantly social-media-focused position. We're looking for someone who can come in and make an impact quickly. You'll ideally have: Previous experience in a broad Marketing Executive, Marketing Coordinator or generalist marketing role. Strong written communication, editing and proofreading skills. Excellent attention to detail, particularly when working with commercially sensitive or technical information. Experience producing and formatting professional documents and marketing collateral. Experience using Adobe InDesign. Confidence updating website content and working with digital communications. Strong organisational and project coordination skills. The ability to manage several different work streams and take tasks through to completion. A proactive, flexible approach and the confidence to work independently. Strong stakeholder-management skills and the ability to communicate effectively with senior leaders. Ideally, previous exposure to a technology, fintech, science, innovation, or technical environment. What you'll get in return The organisation offers a supportive working environment alongside a comprehensive benefits package, including: Immediate start Salary is £32,000 3 month + contract. Positive working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 23, 2026
Full time
Your new company Marketing Executive - 3-Month Contract Location: Manchester Salary: £32,000 equivalent Contract: 3-month contract Hours: 35 hours per week, Monday to Friday We are looking for an experienced and highly organised Marketing Executive to join a busy marketing team on an initial three-month contract. This is a varied, hands-on generalist marketing role supporting a wide range of activity across communications, digital marketing, commercialisation projects, events and stakeholder engagement. Working closely with the Head of Marketing and wider project and portfolio teams, you'll help keep multiple pieces of activity moving, taking ownership of tasks and ensuring projects are followed through to completion.This would particularly suit someone who enjoys variety and has worked within a technology, fintech, science, innovation or similarly technical/professional environment. Key responsibilities Support the delivery of day-to-day marketing and communications activity across the organisation. Produce, edit and proofread written marketing and communications materials. Support the marketing and commercialisation of projects, including branding and associated collateral. Work with Project Managers and internal stakeholders to coordinate marketing activity and ensure projects are delivered to deadline. Assist with outreach initiatives, campaigns and events. Draft and edit commercial documents, ensuring a consistently high standard of presentation and accuracy. Create and amend marketing materials using Adobe InDesign. Format, edit and distribute newsletters and other communications. Update website content and individual web pages, including checking links, contact information and general content accuracy. Work across multiple projects simultaneously, keeping actions moving and following tasks through to completion. Liaise confidently with stakeholders at all levels, including the CEO, COO, portfolio teams, project managers and international contacts. Work closely with colleagues across the wider organisation to ensure communications are accurate, professional and consistent. Please note that social media is currently supported separately, so this is not a predominantly social-media-focused position. We're looking for someone who can come in and make an impact quickly. You'll ideally have: Previous experience in a broad Marketing Executive, Marketing Coordinator or generalist marketing role. Strong written communication, editing and proofreading skills. Excellent attention to detail, particularly when working with commercially sensitive or technical information. Experience producing and formatting professional documents and marketing collateral. Experience using Adobe InDesign. Confidence updating website content and working with digital communications. Strong organisational and project coordination skills. The ability to manage several different work streams and take tasks through to completion. A proactive, flexible approach and the confidence to work independently. Strong stakeholder-management skills and the ability to communicate effectively with senior leaders. Ideally, previous exposure to a technology, fintech, science, innovation, or technical environment. What you'll get in return The organisation offers a supportive working environment alongside a comprehensive benefits package, including: Immediate start Salary is £32,000 3 month + contract. Positive working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Costa Coffee
Internal Communications Manager
Costa Coffee St. Albans, Hertfordshire
Internal and Leadership Communications Manager Hybrid St Albans Shape how more than 20,000 Costa team members connect with our strategy, leaders and culture. You'll drive high-impact communications that build clarity, confidence and connection across our global business, partnering closely with senior leaders to bring Costa's priorities to life. At Costa Coffee, we are what we craft. As part of The Coca-Cola System, we're bringing great coffee experiences to customers in over 50 countries across stores, machines, and on the go. So, why Costa Coffee? We're passionate about creating an environment where everyone can thrive. When you join Costa, you'll enjoy: Annual discretionary bonus Share Investment Plan through Coca-Cola Matched pension contributions up to 10% Private healthcare 50% discount in Costa-owned stores A range of wellbeing, financial and lifestyle benefits We champion diversity, equity and inclusion, creating a culture where everyone can bring their authentic self to work. What you'll do You'll shape how Costa Coffee's team members understand where we're heading, why it matters and the part they play in our success. You'll combine strategic thinking with hands-on delivery, turning Costa's priorities into a clear and compelling team member narrative. You'll: Own and deliver our internal and leadership communications strategy, annual plan and communications drumbeat, translating business priorities into a rhythm of campaigns, leadership moments and communication activity Shape executive and leadership communications across company-wide meetings, events and key strategic moments Lead communications planning and delivery for major business change and transformation initiatives, including complex or sensitive communications moments. Act as the communications lead for major business priorities, organisational change and strategic programmes Partner with senior and executive leaders, advising on communications strategy and stakeholder engagement, while working collaboratively across communications and business teams Set the measurement approach for internal communications, using insight to demonstrate impact and continuously improve Who you are You'll be an experienced communications leader who can move confidently between strategy, senior counsel and high-quality delivery. You'll bring: Extensive internal and leadership communications experience within a large, complex or global organisation A strong track record of translating business priorities into compelling narratives, supported by excellent writing, storytelling and stakeholder management skills Credibility and confidence advising, influencing and constructively challenging executive and senior leaders Proven leadership of high-profile campaigns, leadership events and multi-channel communications from strategy through to measurement Excellent judgement, with experience managing complex, sensitive and fast-moving communications Significant experience leading communications for change, transformation or organisational evolution Experience in retail, hospitality or FMCG would be useful, but isn't essential. Where you'll work: Our Support Centre teams work flexibly, combining home working with in-person collaboration. From January 2027, we'll be based in our new St Albans office, with teams coming together three days a week. A rare opportunity to shape how one of the world's most recognised coffee brands communicates with its people, partnering with senior leaders to influence culture, engagement and business performance across a global organisation.
Oct 22, 2026
Full time
Internal and Leadership Communications Manager Hybrid St Albans Shape how more than 20,000 Costa team members connect with our strategy, leaders and culture. You'll drive high-impact communications that build clarity, confidence and connection across our global business, partnering closely with senior leaders to bring Costa's priorities to life. At Costa Coffee, we are what we craft. As part of The Coca-Cola System, we're bringing great coffee experiences to customers in over 50 countries across stores, machines, and on the go. So, why Costa Coffee? We're passionate about creating an environment where everyone can thrive. When you join Costa, you'll enjoy: Annual discretionary bonus Share Investment Plan through Coca-Cola Matched pension contributions up to 10% Private healthcare 50% discount in Costa-owned stores A range of wellbeing, financial and lifestyle benefits We champion diversity, equity and inclusion, creating a culture where everyone can bring their authentic self to work. What you'll do You'll shape how Costa Coffee's team members understand where we're heading, why it matters and the part they play in our success. You'll combine strategic thinking with hands-on delivery, turning Costa's priorities into a clear and compelling team member narrative. You'll: Own and deliver our internal and leadership communications strategy, annual plan and communications drumbeat, translating business priorities into a rhythm of campaigns, leadership moments and communication activity Shape executive and leadership communications across company-wide meetings, events and key strategic moments Lead communications planning and delivery for major business change and transformation initiatives, including complex or sensitive communications moments. Act as the communications lead for major business priorities, organisational change and strategic programmes Partner with senior and executive leaders, advising on communications strategy and stakeholder engagement, while working collaboratively across communications and business teams Set the measurement approach for internal communications, using insight to demonstrate impact and continuously improve Who you are You'll be an experienced communications leader who can move confidently between strategy, senior counsel and high-quality delivery. You'll bring: Extensive internal and leadership communications experience within a large, complex or global organisation A strong track record of translating business priorities into compelling narratives, supported by excellent writing, storytelling and stakeholder management skills Credibility and confidence advising, influencing and constructively challenging executive and senior leaders Proven leadership of high-profile campaigns, leadership events and multi-channel communications from strategy through to measurement Excellent judgement, with experience managing complex, sensitive and fast-moving communications Significant experience leading communications for change, transformation or organisational evolution Experience in retail, hospitality or FMCG would be useful, but isn't essential. Where you'll work: Our Support Centre teams work flexibly, combining home working with in-person collaboration. From January 2027, we'll be based in our new St Albans office, with teams coming together three days a week. A rare opportunity to shape how one of the world's most recognised coffee brands communicates with its people, partnering with senior leaders to influence culture, engagement and business performance across a global organisation.
The Hospice of St Francis
Head of Marketing & Communications
The Hospice of St Francis Berkhamsted, Hertfordshire
Salary: Salary negotiable, depending on experience This is an opportunity to use your expertise to help more people understand our services, strengthen engagement with our communities and supporters, and ensure our communications are clear, accessible and effective. Working with the Director of Fundraising & Marketing, you will turn organisational priorities into coordinated plans, campaigns, content, and communications. You will manage a talented team comprising a Digital Marketing Lead, Marketing Executive, and Marketing Graduate, balancing competing demands and deploying resources where they will have the greatest impact. Your responsibilities will include coordinating integrated campaigns; maintaining our brand and tone of voice; overseeing our website, digital channels and content plan; supporting media relations; and using audience insight, analytics and performance measures to improve results. You will also quality-assure sensitive communications and help colleagues across the Hospice develop clear, audience-focused briefs. We are looking for someone with substantial experience of delivering integrated marketing and communications in a complex organisation, ideally within the charity, healthcare or a comparable sector. You will bring strong people and supplier management skills, excellent writing and editing ability, sound judgement, and experience across brand, digital, media, websites and internal communications. You will be comfortable using evidence to prioritise activity and able to remain calm and constructive when managing sensitive or reputational matters. This is a full-time role of 37.5 hours per week, Monday to Friday, primarily Hospice-based, with hybrid working as agreed. Travel to Hospice sites, shops, events and external meetings will be required, together with occasional flexibility outside normal hours. The role reports to the Director of Fundraising & Marketing. If you are an organised, practical, and audience-focused leader who can bring people and priorities together, we would be pleased to hear from you.
Oct 22, 2026
Full time
Salary: Salary negotiable, depending on experience This is an opportunity to use your expertise to help more people understand our services, strengthen engagement with our communities and supporters, and ensure our communications are clear, accessible and effective. Working with the Director of Fundraising & Marketing, you will turn organisational priorities into coordinated plans, campaigns, content, and communications. You will manage a talented team comprising a Digital Marketing Lead, Marketing Executive, and Marketing Graduate, balancing competing demands and deploying resources where they will have the greatest impact. Your responsibilities will include coordinating integrated campaigns; maintaining our brand and tone of voice; overseeing our website, digital channels and content plan; supporting media relations; and using audience insight, analytics and performance measures to improve results. You will also quality-assure sensitive communications and help colleagues across the Hospice develop clear, audience-focused briefs. We are looking for someone with substantial experience of delivering integrated marketing and communications in a complex organisation, ideally within the charity, healthcare or a comparable sector. You will bring strong people and supplier management skills, excellent writing and editing ability, sound judgement, and experience across brand, digital, media, websites and internal communications. You will be comfortable using evidence to prioritise activity and able to remain calm and constructive when managing sensitive or reputational matters. This is a full-time role of 37.5 hours per week, Monday to Friday, primarily Hospice-based, with hybrid working as agreed. Travel to Hospice sites, shops, events and external meetings will be required, together with occasional flexibility outside normal hours. The role reports to the Director of Fundraising & Marketing. If you are an organised, practical, and audience-focused leader who can bring people and priorities together, we would be pleased to hear from you.
MANCHESTER CAMERATA
Senior Marketing Officer
MANCHESTER CAMERATA Manchester, Lancashire
From beers, to tattoos, to 'orchestra and chill', BBC documentaries, 5-Star reviews, Classic FM Partnerships, and Nike bootleg t-shirts - Manchester Camerata is leading the way in innovative disruptive communications executed at the highest level. We are looking for an enthusiastic, motivated, self-starting, and target driven individual to join our team as a Senior Marketing Officer. We're looking for someone who is resourceful, can help drive ticket revenue and sales, and a passionate storyteller, to help us communicate the impact we make. With the support of the Head of Creative Brand and a freelance videographer (3 days per week), you will be responsible for maintaining and growing our social media output, preparing presentations and documents, and making sure we reach our financial targets on ticket sales. We are a small and supportive team, who are highly ambitious and intent on making a mark within the arts sector. You will be well supported in your role, but we want you to have initiative and relish making impact on the areas mentioned above. With the help of our freelance videographer, it will be your duty to create high-quality, sharable content to raise brand awareness and help Camerata achieve its strategic goals. You will be aware of digital trends, monitor web traffic, and social media channels to identify best practices and grow followers as well. We want you to be able to have a strong understanding of running digital marketing campaigns and be able to quickly raise alarm bells when things aren't moving as well as we want. We also expect you to have a basic understanding of the Adobe suite and be able to make assets/presentations with the help of templates. We're looking for someone who is a great communicator and passionate about shaking things up. You don't have to have a classical music background for this position, we just want you to be passionate about music, the effect it can have on people, and have an open ear and mind. With a high volume of activity running across the communications team (from community to concerts and beyond) we need you to be able to work in a fast-paced environment and have strong organisational skills.
Oct 22, 2026
Full time
From beers, to tattoos, to 'orchestra and chill', BBC documentaries, 5-Star reviews, Classic FM Partnerships, and Nike bootleg t-shirts - Manchester Camerata is leading the way in innovative disruptive communications executed at the highest level. We are looking for an enthusiastic, motivated, self-starting, and target driven individual to join our team as a Senior Marketing Officer. We're looking for someone who is resourceful, can help drive ticket revenue and sales, and a passionate storyteller, to help us communicate the impact we make. With the support of the Head of Creative Brand and a freelance videographer (3 days per week), you will be responsible for maintaining and growing our social media output, preparing presentations and documents, and making sure we reach our financial targets on ticket sales. We are a small and supportive team, who are highly ambitious and intent on making a mark within the arts sector. You will be well supported in your role, but we want you to have initiative and relish making impact on the areas mentioned above. With the help of our freelance videographer, it will be your duty to create high-quality, sharable content to raise brand awareness and help Camerata achieve its strategic goals. You will be aware of digital trends, monitor web traffic, and social media channels to identify best practices and grow followers as well. We want you to be able to have a strong understanding of running digital marketing campaigns and be able to quickly raise alarm bells when things aren't moving as well as we want. We also expect you to have a basic understanding of the Adobe suite and be able to make assets/presentations with the help of templates. We're looking for someone who is a great communicator and passionate about shaking things up. You don't have to have a classical music background for this position, we just want you to be passionate about music, the effect it can have on people, and have an open ear and mind. With a high volume of activity running across the communications team (from community to concerts and beyond) we need you to be able to work in a fast-paced environment and have strong organisational skills.
Zachary Daniels Recruitment
Head of Brand & Creative
Zachary Daniels Recruitment
Head of Brand & Creative Upto 60k Greater Manchester - Hybrid The Opportunity An exciting opportunity has arisen to join an ambitious, fast-growing consumer fashion brand at a pivotal stage of its journey. With a major seasonal period ahead and its first full year of growth underway, the business is looking for a Head of Brand & Creative to define its creative identity, shape how the brand shows up across every touchpoint and establish the foundations for its next phase of growth. Key Responsibilities Brand Strategy & Guardianship Own and evolve the brand identity, including visual language, tone of voice, photography, video style and overall creative positioning. Develop and maintain clear brand guidelines that ensure consistency across internal teams, external partners and customer touchpoints. Lead creative sign-off across social media, email, website, packaging, paid advertising and campaign assets. Protect the integrity of the brand while identifying opportunities to evolve its identity as the business grows. Ensure the brand's product fit, inclusivity and full size and length offering are communicated authentically and consistently. Creative Direction & Campaigns Set the creative vision for seasonal campaigns, product launches, brand moments and wider marketing initiatives. Lead campaign development from initial concept and moodboards through to casting, styling, production and final delivery. Direct photography and video shoots, providing clear creative direction on set and maintaining a consistently high standard of output. Develop social-first creative concepts that translate the brand's identity into engaging, platform-native content for TikTok, Instagram and other relevant channels. Balance creative ambition with speed, budget and commercial priorities, ensuring campaigns deliver both brand impact and product performance. Founder-Led Content & Storytelling Work closely with the founders to shape their on-camera presence, personal brand and role within the wider brand narrative. Develop founder-led content that feels authentic, distinctive and connected to the brand's identity. Establish a clear relationship between founder storytelling and brand communications, ensuring both reinforce the same overall vision. Identify opportunities to use founder visibility to build trust, community and deeper audience engagement. Product Launches & Commercial Alignment Own the creative strategy for product launches, defining the core idea, creative assets, messaging and rollout across channels. Partner with marketing and e-commerce teams to align creative plans with launch calendars, promotional activity and commercial objectives. Ensure assets are delivered on time, to brief and at the quality required across all relevant platforms. Use audience insights, creative performance and commercial data to inform future campaigns and continuously improve output. Team Leadership & Production Lead, develop and inspire a team across design, social and content, establishing a clear creative direction and high standards of execution. Set priorities, delegate effectively and provide constructive feedback that develops individual capability and improves the quality of the work. Build an environment that encourages creativity, ownership, collaboration and accountability. Brief and manage external creative partners, including photographers, videographers, stylists, creators and agencies. Oversee creative production budgets, schedules and resources, ensuring efficient delivery without compromising quality. What We're Looking For Proven experience leading brand and creative direction within a consumer-facing business, ideally across fashion, activewear, lifestyle or direct-to-consumer brands. A strong creative portfolio demonstrating campaigns, shoots and brand projects you have personally led and directed. Excellent art direction skills across photography, video, styling and wider visual storytelling. A genuinely social-first mindset, with a strong understanding of how creative works across TikTok, Instagram and emerging digital platforms. Experience leading and developing a multidisciplinary team across creative, content, design or social. The ability to translate brand strategy into compelling creative concepts, clear briefs and high-quality execution. A commercial mindset, understanding how distinctive creative can drive brand awareness, engagement, customer acquisition and sales. Confidence working closely with founders and senior stakeholders, influencing decisions and constructively challenging ideas when needed. Strong organisational and project management skills, with the ability to manage multiple campaigns, deadlines and stakeholders simultaneously. A proactive, hands-on approach, comfortable moving between setting the strategic vision and getting directly involved in the creative detail. Why This Opportunity? Creative ownership: Take the lead in defining and evolving the identity of an ambitious, growing consumer brand. Direct founder access: Work closely with the founders, with the opportunity to influence decisions and shape the business's creative direction. Leadership opportunity: Build, develop and inspire a team across design, social and content. Creative variety: Work across campaigns, shoots, social-first content, founder storytelling and product launches. Commercial impact: Play a central role in connecting creative excellence with brand growth and business performance. Room to build: Establish the standards, processes and creative foundations that will support the brand's next stage of growth. BH37730
Oct 22, 2026
Full time
Head of Brand & Creative Upto 60k Greater Manchester - Hybrid The Opportunity An exciting opportunity has arisen to join an ambitious, fast-growing consumer fashion brand at a pivotal stage of its journey. With a major seasonal period ahead and its first full year of growth underway, the business is looking for a Head of Brand & Creative to define its creative identity, shape how the brand shows up across every touchpoint and establish the foundations for its next phase of growth. Key Responsibilities Brand Strategy & Guardianship Own and evolve the brand identity, including visual language, tone of voice, photography, video style and overall creative positioning. Develop and maintain clear brand guidelines that ensure consistency across internal teams, external partners and customer touchpoints. Lead creative sign-off across social media, email, website, packaging, paid advertising and campaign assets. Protect the integrity of the brand while identifying opportunities to evolve its identity as the business grows. Ensure the brand's product fit, inclusivity and full size and length offering are communicated authentically and consistently. Creative Direction & Campaigns Set the creative vision for seasonal campaigns, product launches, brand moments and wider marketing initiatives. Lead campaign development from initial concept and moodboards through to casting, styling, production and final delivery. Direct photography and video shoots, providing clear creative direction on set and maintaining a consistently high standard of output. Develop social-first creative concepts that translate the brand's identity into engaging, platform-native content for TikTok, Instagram and other relevant channels. Balance creative ambition with speed, budget and commercial priorities, ensuring campaigns deliver both brand impact and product performance. Founder-Led Content & Storytelling Work closely with the founders to shape their on-camera presence, personal brand and role within the wider brand narrative. Develop founder-led content that feels authentic, distinctive and connected to the brand's identity. Establish a clear relationship between founder storytelling and brand communications, ensuring both reinforce the same overall vision. Identify opportunities to use founder visibility to build trust, community and deeper audience engagement. Product Launches & Commercial Alignment Own the creative strategy for product launches, defining the core idea, creative assets, messaging and rollout across channels. Partner with marketing and e-commerce teams to align creative plans with launch calendars, promotional activity and commercial objectives. Ensure assets are delivered on time, to brief and at the quality required across all relevant platforms. Use audience insights, creative performance and commercial data to inform future campaigns and continuously improve output. Team Leadership & Production Lead, develop and inspire a team across design, social and content, establishing a clear creative direction and high standards of execution. Set priorities, delegate effectively and provide constructive feedback that develops individual capability and improves the quality of the work. Build an environment that encourages creativity, ownership, collaboration and accountability. Brief and manage external creative partners, including photographers, videographers, stylists, creators and agencies. Oversee creative production budgets, schedules and resources, ensuring efficient delivery without compromising quality. What We're Looking For Proven experience leading brand and creative direction within a consumer-facing business, ideally across fashion, activewear, lifestyle or direct-to-consumer brands. A strong creative portfolio demonstrating campaigns, shoots and brand projects you have personally led and directed. Excellent art direction skills across photography, video, styling and wider visual storytelling. A genuinely social-first mindset, with a strong understanding of how creative works across TikTok, Instagram and emerging digital platforms. Experience leading and developing a multidisciplinary team across creative, content, design or social. The ability to translate brand strategy into compelling creative concepts, clear briefs and high-quality execution. A commercial mindset, understanding how distinctive creative can drive brand awareness, engagement, customer acquisition and sales. Confidence working closely with founders and senior stakeholders, influencing decisions and constructively challenging ideas when needed. Strong organisational and project management skills, with the ability to manage multiple campaigns, deadlines and stakeholders simultaneously. A proactive, hands-on approach, comfortable moving between setting the strategic vision and getting directly involved in the creative detail. Why This Opportunity? Creative ownership: Take the lead in defining and evolving the identity of an ambitious, growing consumer brand. Direct founder access: Work closely with the founders, with the opportunity to influence decisions and shape the business's creative direction. Leadership opportunity: Build, develop and inspire a team across design, social and content. Creative variety: Work across campaigns, shoots, social-first content, founder storytelling and product launches. Commercial impact: Play a central role in connecting creative excellence with brand growth and business performance. Room to build: Establish the standards, processes and creative foundations that will support the brand's next stage of growth. BH37730
Reed
Fundraising Officer
Reed Cheadle, Cheshire
Fundraising Executive - Social Media - Hybrid Working Location: Greater Manchester Salary: Up to £42,000 - 1 Year FTC We're working with a leading international not-for-profit organisation to recruit an experienced Fundraising Executive with strong social media skills, to join their growing communications and digital team. This is a fantastic opportunity for a commercially minded Fundraising Executive with a strong social media background, who understands how to turn online engagement into tangible fundraising results. The successful candidate will lead innovative digital fundraising campaigns, build relationships with influencers and content creators, and identify new opportunities to generate income through established and emerging social media channels. Key Responsibilities Develop and deliver end-to-end social media fundraising campaigns that drive income and supporter acquisition. Manage fundraising initiatives linked to online events, challenges, competitions and community campaigns. Build and maintain relationships with influencers, creators, ambassadors and external partners to maximise campaign reach and fundraising outcomes. Explore opportunities across new and emerging channels including TikTok Shop, Twitch, Discord and social commerce platforms. Monitor campaign performance, analyse results and provide recommendations to improve ROI and supporter engagement. Support donor acquisition and data growth through digital fundraising activity and lead generation campaigns. Use AI-powered tools to enhance campaign planning, content creation, audience research and reporting. About You Must have experience in a fundraising role, or digital fundraising, or social media, within charity/not for profit organisations. Proven track record of delivering successful campaigns that generate income, leads or measurable engagement. Experience managing influencer, creator or ambassador relationships. Strong understanding of social media platforms including TikTok, Facebook, Instagram and WhatsApp. Commercially focused with strong analytical and reporting skills. Knowledge of emerging digital trends, social commerce and online fundraising opportunities. Comfortable using AI tools within marketing campaigns. Experience within the charity, NGO or not-for-profit sector is essential What's on Offer? The opportunity to join a purpose-led organisation with an international reach. A highly visible role with genuine impact on fundraising performance. Exposure to innovative digital fundraising campaigns and emerging social platforms. Excellent opportunities for career development and progression. 27 days holiday + bank holidays Pension Hybrid working - 37.5 hours per week A strong understanding of faith-based organisations and their values is key If you're an ambitious social media fundraising professional looking to drive income through digital innovation and partnerships, we'd love to hear from you.
Oct 22, 2026
Full time
Fundraising Executive - Social Media - Hybrid Working Location: Greater Manchester Salary: Up to £42,000 - 1 Year FTC We're working with a leading international not-for-profit organisation to recruit an experienced Fundraising Executive with strong social media skills, to join their growing communications and digital team. This is a fantastic opportunity for a commercially minded Fundraising Executive with a strong social media background, who understands how to turn online engagement into tangible fundraising results. The successful candidate will lead innovative digital fundraising campaigns, build relationships with influencers and content creators, and identify new opportunities to generate income through established and emerging social media channels. Key Responsibilities Develop and deliver end-to-end social media fundraising campaigns that drive income and supporter acquisition. Manage fundraising initiatives linked to online events, challenges, competitions and community campaigns. Build and maintain relationships with influencers, creators, ambassadors and external partners to maximise campaign reach and fundraising outcomes. Explore opportunities across new and emerging channels including TikTok Shop, Twitch, Discord and social commerce platforms. Monitor campaign performance, analyse results and provide recommendations to improve ROI and supporter engagement. Support donor acquisition and data growth through digital fundraising activity and lead generation campaigns. Use AI-powered tools to enhance campaign planning, content creation, audience research and reporting. About You Must have experience in a fundraising role, or digital fundraising, or social media, within charity/not for profit organisations. Proven track record of delivering successful campaigns that generate income, leads or measurable engagement. Experience managing influencer, creator or ambassador relationships. Strong understanding of social media platforms including TikTok, Facebook, Instagram and WhatsApp. Commercially focused with strong analytical and reporting skills. Knowledge of emerging digital trends, social commerce and online fundraising opportunities. Comfortable using AI tools within marketing campaigns. Experience within the charity, NGO or not-for-profit sector is essential What's on Offer? The opportunity to join a purpose-led organisation with an international reach. A highly visible role with genuine impact on fundraising performance. Exposure to innovative digital fundraising campaigns and emerging social platforms. Excellent opportunities for career development and progression. 27 days holiday + bank holidays Pension Hybrid working - 37.5 hours per week A strong understanding of faith-based organisations and their values is key If you're an ambitious social media fundraising professional looking to drive income through digital innovation and partnerships, we'd love to hear from you.
BASC
Communications Executive - Content, PR & Marketing - Remote
BASC
Communications Executive - Content, PR & Marketing - Remote Salary £32k + Benefits Remote / Home-based, with occasional travel to BASC head office The British Association for Shooting and Conservation (BASC) is looking to appoint a Communications Executive to join its content team, supporting communications, PR, digital marketing and content activity across a wide range of online and offline channels. Working closely with the Head of Digital Content and Internal Communications and the wider communications directorate, you will help identify content opportunities, develop communications assets and ensure BASC's key messages are delivered clearly and effectively to its audiences. This is a varied role covering communications, content creation, digital marketing, social media, PR, media relations and campaign support. The role You will: Source, develop and produce engaging content across channels including press releases, blogs, podcasts, social media, newsletters, website updates, magazine content and other publications. Help manage and grow BASC's social media presence, including planning, publishing, engagement and performance monitoring. Support the delivery of PR campaigns, events and announcements. Assist in developing relationships with journalists, bloggers and media outlets, including coordinating interviews and media opportunities. Help ensure BASC, sustainable shooting and conservation are fairly and accurately represented across online and offline media. Support crisis communications activity where required. Monitor communications and media performance and contribute to reporting and continuous improvement. Work with regional teams to produce communications materials for game fairs, conferences, seminars and trade shows. Support the creation, publication and proofing of reports and other internal and external documents. Help maintain consistent brand tone, style and quality across all communications activity. About you Your background could be in communications, PR, content, digital marketing, social media or a broader marketing and communications role. You will have a degree or professional qualification in communications, public relations or a related field, or equivalent experience, together with proven experience in a communications role and a strong portfolio of content and campaign delivery. You should also have: Excellent written and verbal communication skills. Strong attention to detail. Experience of social media planning, publishing, engagement and performance reporting. Confidence producing digital content assets such as basic graphics, short-form video and image editing. Strong organisational skills and the ability to manage multiple deadlines and priorities. Strong interpersonal skills and the ability to work effectively across teams and with external partners. A creative, proactive approach and the ability to work in a fast-paced environment. Familiarity with media monitoring and PR tools would be desirable. Knowledge and understanding of shooting, the countryside and the key issues affecting the sector would also be desirable, but is not essential. BASC is open to candidates from broader communications or marketing backgrounds who can demonstrate the ability and willingness to understand and communicate confidently around new subject areas. A full UK driving licence is essential. Closing date: 15 of November
Oct 22, 2026
Full time
Communications Executive - Content, PR & Marketing - Remote Salary £32k + Benefits Remote / Home-based, with occasional travel to BASC head office The British Association for Shooting and Conservation (BASC) is looking to appoint a Communications Executive to join its content team, supporting communications, PR, digital marketing and content activity across a wide range of online and offline channels. Working closely with the Head of Digital Content and Internal Communications and the wider communications directorate, you will help identify content opportunities, develop communications assets and ensure BASC's key messages are delivered clearly and effectively to its audiences. This is a varied role covering communications, content creation, digital marketing, social media, PR, media relations and campaign support. The role You will: Source, develop and produce engaging content across channels including press releases, blogs, podcasts, social media, newsletters, website updates, magazine content and other publications. Help manage and grow BASC's social media presence, including planning, publishing, engagement and performance monitoring. Support the delivery of PR campaigns, events and announcements. Assist in developing relationships with journalists, bloggers and media outlets, including coordinating interviews and media opportunities. Help ensure BASC, sustainable shooting and conservation are fairly and accurately represented across online and offline media. Support crisis communications activity where required. Monitor communications and media performance and contribute to reporting and continuous improvement. Work with regional teams to produce communications materials for game fairs, conferences, seminars and trade shows. Support the creation, publication and proofing of reports and other internal and external documents. Help maintain consistent brand tone, style and quality across all communications activity. About you Your background could be in communications, PR, content, digital marketing, social media or a broader marketing and communications role. You will have a degree or professional qualification in communications, public relations or a related field, or equivalent experience, together with proven experience in a communications role and a strong portfolio of content and campaign delivery. You should also have: Excellent written and verbal communication skills. Strong attention to detail. Experience of social media planning, publishing, engagement and performance reporting. Confidence producing digital content assets such as basic graphics, short-form video and image editing. Strong organisational skills and the ability to manage multiple deadlines and priorities. Strong interpersonal skills and the ability to work effectively across teams and with external partners. A creative, proactive approach and the ability to work in a fast-paced environment. Familiarity with media monitoring and PR tools would be desirable. Knowledge and understanding of shooting, the countryside and the key issues affecting the sector would also be desirable, but is not essential. BASC is open to candidates from broader communications or marketing backgrounds who can demonstrate the ability and willingness to understand and communicate confidently around new subject areas. A full UK driving licence is essential. Closing date: 15 of November
Zachary Daniels Recruitment
TikTok Affiliate & UGC Executive
Zachary Daniels Recruitment
TikTok Affiliate & UGC Executive Location: United Kingdom Salary: 35,000- 50,000 DOE + Bonus Our client is a rapidly growing, digital-first consumer brand with a strong e-commerce presence and an expanding international footprint. The business has built significant momentum through its direct-to-consumer channels, retail partnerships and rapidly growing social commerce platforms, with a strong focus on product innovation, customer experience and scalable growth. The Opportunity The business is seeking an experienced TikTok Affiliate & UGC Executive to lead the day-to-day development and growth of its TikTok Shop Affiliate and user-generated content programmes. This is a commercially focused role rather than a traditional social media position. The successful candidate will be responsible for recruiting and activating creators at scale, developing high-performing affiliate partnerships and turning creator-generated content into measurable revenue. Key Responsibilities Own the day-to-day management and growth of the TikTok Shop Affiliate programme, driving revenue, customer acquisition and brand awareness. Develop and execute strategies to recruit, activate and retain a high volume of productive affiliates. Identify and onboard creators whose audiences, content styles and commercial potential align with the brand. Build a scalable affiliate ecosystem that delivers consistent content output and measurable commercial returns. Develop and maintain strong, long-term relationships with creators, affiliates and content partners. Manage creator outreach, negotiations, onboarding, product seeding, campaign briefs and ongoing communications. Coordinate creator activity around product launches, promotional periods, seasonal campaigns and key commercial initiatives. Drive the production of authentic, high-quality UGC that supports product discovery, conversion and ongoing sales. Identify high-performing creators and develop repeat collaborations to maximise long-term value. Monitor affiliate sales, conversion rates, creator productivity, content performance and return on investment. Use reporting and performance insights to identify opportunities to improve creator activation, commission structures and campaign effectiveness. Evaluate creator performance and reallocate resources towards partnerships that deliver the strongest commercial results. Support the development of performance targets, reporting processes and scalable workflows for the affiliate function. Stay ahead of emerging TikTok Shop features, creator trends, affiliate strategies and competitor activity. Identify opportunities to improve the creator proposition and strengthen the brand's position within social commerce. Work closely with leadership and relevant internal teams to align creator activity with product availability, marketing calendars and wider business priorities. Establish efficient processes that support the continued growth of the affiliate and UGC function. Candidate Profile Approximately 4-6 years' experience across affiliate marketing, influencer marketing, creator partnerships or social commerce. Demonstrable experience managing or scaling TikTok Shop Affiliate programmes. A strong understanding of TikTok Shop's commercial ecosystem, including creator recruitment, affiliate commissions, product seeding and sales attribution. Experience building and managing creator relationships at scale, with a clear understanding of what drives creator activation and ongoing performance. Strong communication, negotiation and relationship management skills. Experience within e-commerce, FMCG, health and wellness, beauty or another consumer goods category would be advantageous. Why Consider This Opportunity? Join a fast-growing consumer business with significant ambitions across e-commerce and social commerce. Take ownership of a commercially important channel with considerable scope for growth. Work closely with senior leadership and have a direct impact on revenue generation. Build and scale a creator affiliate network rather than simply maintaining an established programme. Operate with autonomy in a fast-paced environment where initiative, commercial thinking and results are valued. Help shape the future of the business's TikTok Shop, affiliate and UGC strategy. BH37726
Oct 21, 2026
Full time
TikTok Affiliate & UGC Executive Location: United Kingdom Salary: 35,000- 50,000 DOE + Bonus Our client is a rapidly growing, digital-first consumer brand with a strong e-commerce presence and an expanding international footprint. The business has built significant momentum through its direct-to-consumer channels, retail partnerships and rapidly growing social commerce platforms, with a strong focus on product innovation, customer experience and scalable growth. The Opportunity The business is seeking an experienced TikTok Affiliate & UGC Executive to lead the day-to-day development and growth of its TikTok Shop Affiliate and user-generated content programmes. This is a commercially focused role rather than a traditional social media position. The successful candidate will be responsible for recruiting and activating creators at scale, developing high-performing affiliate partnerships and turning creator-generated content into measurable revenue. Key Responsibilities Own the day-to-day management and growth of the TikTok Shop Affiliate programme, driving revenue, customer acquisition and brand awareness. Develop and execute strategies to recruit, activate and retain a high volume of productive affiliates. Identify and onboard creators whose audiences, content styles and commercial potential align with the brand. Build a scalable affiliate ecosystem that delivers consistent content output and measurable commercial returns. Develop and maintain strong, long-term relationships with creators, affiliates and content partners. Manage creator outreach, negotiations, onboarding, product seeding, campaign briefs and ongoing communications. Coordinate creator activity around product launches, promotional periods, seasonal campaigns and key commercial initiatives. Drive the production of authentic, high-quality UGC that supports product discovery, conversion and ongoing sales. Identify high-performing creators and develop repeat collaborations to maximise long-term value. Monitor affiliate sales, conversion rates, creator productivity, content performance and return on investment. Use reporting and performance insights to identify opportunities to improve creator activation, commission structures and campaign effectiveness. Evaluate creator performance and reallocate resources towards partnerships that deliver the strongest commercial results. Support the development of performance targets, reporting processes and scalable workflows for the affiliate function. Stay ahead of emerging TikTok Shop features, creator trends, affiliate strategies and competitor activity. Identify opportunities to improve the creator proposition and strengthen the brand's position within social commerce. Work closely with leadership and relevant internal teams to align creator activity with product availability, marketing calendars and wider business priorities. Establish efficient processes that support the continued growth of the affiliate and UGC function. Candidate Profile Approximately 4-6 years' experience across affiliate marketing, influencer marketing, creator partnerships or social commerce. Demonstrable experience managing or scaling TikTok Shop Affiliate programmes. A strong understanding of TikTok Shop's commercial ecosystem, including creator recruitment, affiliate commissions, product seeding and sales attribution. Experience building and managing creator relationships at scale, with a clear understanding of what drives creator activation and ongoing performance. Strong communication, negotiation and relationship management skills. Experience within e-commerce, FMCG, health and wellness, beauty or another consumer goods category would be advantageous. Why Consider This Opportunity? Join a fast-growing consumer business with significant ambitions across e-commerce and social commerce. Take ownership of a commercially important channel with considerable scope for growth. Work closely with senior leadership and have a direct impact on revenue generation. Build and scale a creator affiliate network rather than simply maintaining an established programme. Operate with autonomy in a fast-paced environment where initiative, commercial thinking and results are valued. Help shape the future of the business's TikTok Shop, affiliate and UGC strategy. BH37726
Become
Paid Media Analyst
Become Manchester, Lancashire
Established tech service provider has a new opening for a Paid Media Analyst with one of their clients within iGaming in Manchester city centre. This will act as an implant position with occasional travel to the London head office. Hybrid 2 days on-site in Manchester. You will need experience within marketing from an analytical focus, as well as an analytical mindset in the Paid Media space. In addition, you will need to be technical and proficient in SQL. Ideally, you will have 2 years solid experience within an agency or consultancy background working alongside a marketing team. It is essential that you have a good balance of technical experience alongside the marketing experience. You must be able to run paid search campaigns, query databases, and get the data out. Key knowledge areas include: Marketing effectiveness analysis Spend analysis Contribution analysis Building reports Splice & dice Have an analysis and data background Turning data into insights Able to work autonomously SQL technical skills (there will be a technical test as part of the interview process) Excellent communication & collaboration skills Track & report on KPI's including CTR, CPA, ROAS and conversion rates Supporting UTM frameworks & tagging across paid platforms Build working relationships with stakeholders iGaming experience is advantageous but not essential. Experience of using Tableau is a bonus but not essential. Great opportunity to join an expanding organisation with flexible working, excellent benefits, and team socials. Please send your CV today!
Oct 20, 2026
Full time
Established tech service provider has a new opening for a Paid Media Analyst with one of their clients within iGaming in Manchester city centre. This will act as an implant position with occasional travel to the London head office. Hybrid 2 days on-site in Manchester. You will need experience within marketing from an analytical focus, as well as an analytical mindset in the Paid Media space. In addition, you will need to be technical and proficient in SQL. Ideally, you will have 2 years solid experience within an agency or consultancy background working alongside a marketing team. It is essential that you have a good balance of technical experience alongside the marketing experience. You must be able to run paid search campaigns, query databases, and get the data out. Key knowledge areas include: Marketing effectiveness analysis Spend analysis Contribution analysis Building reports Splice & dice Have an analysis and data background Turning data into insights Able to work autonomously SQL technical skills (there will be a technical test as part of the interview process) Excellent communication & collaboration skills Track & report on KPI's including CTR, CPA, ROAS and conversion rates Supporting UTM frameworks & tagging across paid platforms Build working relationships with stakeholders iGaming experience is advantageous but not essential. Experience of using Tableau is a bonus but not essential. Great opportunity to join an expanding organisation with flexible working, excellent benefits, and team socials. Please send your CV today!
Cheltenham Animal Shelter
Head of Fundraising
Cheltenham Animal Shelter
Head of Fundraising A fantastic opportunity has arisen to join our 100-year-old animal rescue, welfare and rehoming Charity for a new Head of Fundraising. This is ideally a full-time role (38.75 hours per week) but we will consider Part time depending on experience. Hybrid working will also be considered. It involves overseeing the whole of the Shelter's fundraising operations and managing a small team of 3-4 staff within the fundraising team. The Shelter's strategy includes improving animal facilities and specifically you will implement and oversee a capital appeal for a new cat facility block to be launched shortly. A full description of the role is below. This is a permanent role subject to a four-month probationary period. The salary range is indicated and will be dependent on knowledge, skills and experience. Other staff benefits including a workplace pension and company sick pay. This role also involves being part of the Senior Management Team at the Shelter and will suit an enthusiastic, hardworking, team orientated and motivated individual who is target driven. Experience in a senior fundraising role is essential. A full driving licence is required, and an immediate start would be preferred with a closing date of 13th November 2026. Please note that due to the expected high number of applicants we regret that we will be unable respond to those not invited in for an interview but would like to thank all those who apply. CHELTENHAM ANIMAL SHELTER JOB DESCRIPTION Job title Head of Fundraising Responsible to General Manager Management responsibility Community Engagement Officer Individual Giving Officer Website & Digital Officer Supporter Services Officer Seniority Member of the Senior Management Team Location Cheltenham Animal Shelter, with some external travel as required. Hybrid working considered. Hours Ideally full-time, 38.75 hours per week, but part-time will be considered. Salary Range between £40,000-51,000 per annum pro-rata, depending on experience The Head of Fundraising will provide strategic leadership for fundraising, supporter engagement and communications, ensuring the delivery of sustainable income growth and strong supporter relationships. As a member of the Senior Management Team, the postholder will contribute to the overall leadership and future development of the Shelter. Strategic leadership and fundraising Lead the development and delivery of a fundraising strategy that achieves income targets, diversifies revenue streams, identifies new opportunities, and ensures all fundraising activity reflects the Shelter's values and objectives. Senior management and team leadership Provide effective leadership as part of the Senior Management Team, managing and developing the fundraising team, setting priorities, fostering a high-performing culture and ensuring appropriate volunteer support where required. Trusts, grants and corporate fundraising Develop and maintain strong relationships with trusts, foundations and corporate partners, securing funding opportunities, overseeing funding applications and representing the Shelter within the business and community sectors. Individual giving, appeals and legacy giving Oversee supporter acquisition, retention and stewardship programmes, while growing individual, legacy and in-memory giving to create long-term sustainable income. Digital, communications and campaigns Lead fundraising communications and campaigns across digital and traditional channels, ensuring clear supporter engagement, strong storytelling and effective use of data to improve performance. Supporter Services & CRM. Ensure excellent supporter care and effective use of CRM systems to enhance supporter relationships, data management, fundraising insight and organisational effectiveness. Events and community engagement Support the delivery of fundraising events, community engagement initiatives and partnerships that raise income, strengthen local awareness and increase supporter participation. Governance and reporting Provide accurate reporting, budgeting, forecasting and performance analysis to the General Manager, Trustees and relevant committees, ensuring compliance with fundraising regulations and best practice. General responsibilities Act as an ambassador for Cheltenham Animal Shelter, building positive relationships with stakeholders and supporting the wider objectives of the organisation. Person Specification Essential An experienced fundraising leader with a proven track record of achieving income growth, developing successful fundraising strategies, managing teams, building stakeholder relationships and using data, budgets and CRM systems to drive performance. Excellent communication, leadership, planning and relationship-building skills are required. Desirable Experience within the charity or animal welfare sector, along with knowledge of legacy giving, corporate partnerships, digital fundraising and volunteer engagement. Personal Attributes A strategic, proactive and collaborative leader who is passionate about the mission of Cheltenham Animal Shelter, highly organised, results-focused, commercially aware and committed to continuous improvement. Expectations for first 6-12 months First 3 months Build strong internal relationships, review fundraising operations and performance, identify opportunities for improvement and establish a clear fundraising and communications plan aligned to organisational priorities. First 6 months Implement agreed improvements, strengthen supporter stewardship and CRM processes, develop growth plans across key income streams and establish effective fundraising reporting and pipelines. First 12 months Deliver agreed income targets, demonstrate growth across priority fundraising areas, improve supporter retention and engagement, develop a sustainable pipeline of future opportunities and provide strategic recommendations for future fundraising investment and development. Safeguarding and Equality Cheltenham Animal Shelter is committed to safeguarding, equality, diversity and inclusion, and expects all employees and volunteers to contribute to a safe, respectful and inclusive environment.
Oct 20, 2026
Full time
Head of Fundraising A fantastic opportunity has arisen to join our 100-year-old animal rescue, welfare and rehoming Charity for a new Head of Fundraising. This is ideally a full-time role (38.75 hours per week) but we will consider Part time depending on experience. Hybrid working will also be considered. It involves overseeing the whole of the Shelter's fundraising operations and managing a small team of 3-4 staff within the fundraising team. The Shelter's strategy includes improving animal facilities and specifically you will implement and oversee a capital appeal for a new cat facility block to be launched shortly. A full description of the role is below. This is a permanent role subject to a four-month probationary period. The salary range is indicated and will be dependent on knowledge, skills and experience. Other staff benefits including a workplace pension and company sick pay. This role also involves being part of the Senior Management Team at the Shelter and will suit an enthusiastic, hardworking, team orientated and motivated individual who is target driven. Experience in a senior fundraising role is essential. A full driving licence is required, and an immediate start would be preferred with a closing date of 13th November 2026. Please note that due to the expected high number of applicants we regret that we will be unable respond to those not invited in for an interview but would like to thank all those who apply. CHELTENHAM ANIMAL SHELTER JOB DESCRIPTION Job title Head of Fundraising Responsible to General Manager Management responsibility Community Engagement Officer Individual Giving Officer Website & Digital Officer Supporter Services Officer Seniority Member of the Senior Management Team Location Cheltenham Animal Shelter, with some external travel as required. Hybrid working considered. Hours Ideally full-time, 38.75 hours per week, but part-time will be considered. Salary Range between £40,000-51,000 per annum pro-rata, depending on experience The Head of Fundraising will provide strategic leadership for fundraising, supporter engagement and communications, ensuring the delivery of sustainable income growth and strong supporter relationships. As a member of the Senior Management Team, the postholder will contribute to the overall leadership and future development of the Shelter. Strategic leadership and fundraising Lead the development and delivery of a fundraising strategy that achieves income targets, diversifies revenue streams, identifies new opportunities, and ensures all fundraising activity reflects the Shelter's values and objectives. Senior management and team leadership Provide effective leadership as part of the Senior Management Team, managing and developing the fundraising team, setting priorities, fostering a high-performing culture and ensuring appropriate volunteer support where required. Trusts, grants and corporate fundraising Develop and maintain strong relationships with trusts, foundations and corporate partners, securing funding opportunities, overseeing funding applications and representing the Shelter within the business and community sectors. Individual giving, appeals and legacy giving Oversee supporter acquisition, retention and stewardship programmes, while growing individual, legacy and in-memory giving to create long-term sustainable income. Digital, communications and campaigns Lead fundraising communications and campaigns across digital and traditional channels, ensuring clear supporter engagement, strong storytelling and effective use of data to improve performance. Supporter Services & CRM. Ensure excellent supporter care and effective use of CRM systems to enhance supporter relationships, data management, fundraising insight and organisational effectiveness. Events and community engagement Support the delivery of fundraising events, community engagement initiatives and partnerships that raise income, strengthen local awareness and increase supporter participation. Governance and reporting Provide accurate reporting, budgeting, forecasting and performance analysis to the General Manager, Trustees and relevant committees, ensuring compliance with fundraising regulations and best practice. General responsibilities Act as an ambassador for Cheltenham Animal Shelter, building positive relationships with stakeholders and supporting the wider objectives of the organisation. Person Specification Essential An experienced fundraising leader with a proven track record of achieving income growth, developing successful fundraising strategies, managing teams, building stakeholder relationships and using data, budgets and CRM systems to drive performance. Excellent communication, leadership, planning and relationship-building skills are required. Desirable Experience within the charity or animal welfare sector, along with knowledge of legacy giving, corporate partnerships, digital fundraising and volunteer engagement. Personal Attributes A strategic, proactive and collaborative leader who is passionate about the mission of Cheltenham Animal Shelter, highly organised, results-focused, commercially aware and committed to continuous improvement. Expectations for first 6-12 months First 3 months Build strong internal relationships, review fundraising operations and performance, identify opportunities for improvement and establish a clear fundraising and communications plan aligned to organisational priorities. First 6 months Implement agreed improvements, strengthen supporter stewardship and CRM processes, develop growth plans across key income streams and establish effective fundraising reporting and pipelines. First 12 months Deliver agreed income targets, demonstrate growth across priority fundraising areas, improve supporter retention and engagement, develop a sustainable pipeline of future opportunities and provide strategic recommendations for future fundraising investment and development. Safeguarding and Equality Cheltenham Animal Shelter is committed to safeguarding, equality, diversity and inclusion, and expects all employees and volunteers to contribute to a safe, respectful and inclusive environment.
RLSS UK
Individual Giving Manager
RLSS UK Worcester, Worcestershire
The Individual Giving Manager will lead the development of RLSS UK's first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will identify, test and evaluate supporter acquisition opportunities across a range of channels, including digital, direct mail, partnerships, community fundraising, and face-to-face fundraising where appropriate, ensuring activity delivers strong return on investment and an excellent supporter experience The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow RLSS UK's first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop RLSS UK's first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi-channel campaigns (digital, social, email, paid media, direct mail, and face-to-face fundraising) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use Donorfy CRM to manage supporter data, segmentation, reporting, campaign tracking and supporter journeys, ensuring data quality and compliance with GDPR and organisational policies. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator's Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, and other stakeholders as required. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support. Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK's compliance programme. Demonstrate and uphold the Society's values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Experience of developing fundraising plans, income forecasts and budgets, with the ability to model growth and assess investment opportunities. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, including experience of using donor databases to support segmentation, stewardship and reporting (experience of Donorfy would be advantageous). Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK mission, values and strategic priorities. Previous experience of line management. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys. Understanding of water safety, education, youth engagement, community development or related fields. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Healthcare Plan Enhanced Society Sick Pay Eye Care Employee Assistance Programme Life Assurance Scheme Salary Sacrifice Pension Scheme Discounts available including high street brands, entertainment, eating out and more Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company events and socials Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date - 5.00pm, Tuesday 3rd November 2026 Interview Date - Monday 9th November 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help. RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
Oct 17, 2026
Full time
The Individual Giving Manager will lead the development of RLSS UK's first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will identify, test and evaluate supporter acquisition opportunities across a range of channels, including digital, direct mail, partnerships, community fundraising, and face-to-face fundraising where appropriate, ensuring activity delivers strong return on investment and an excellent supporter experience The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow RLSS UK's first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop RLSS UK's first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi-channel campaigns (digital, social, email, paid media, direct mail, and face-to-face fundraising) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use Donorfy CRM to manage supporter data, segmentation, reporting, campaign tracking and supporter journeys, ensuring data quality and compliance with GDPR and organisational policies. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator's Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, and other stakeholders as required. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support. Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK's compliance programme. Demonstrate and uphold the Society's values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Experience of developing fundraising plans, income forecasts and budgets, with the ability to model growth and assess investment opportunities. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, including experience of using donor databases to support segmentation, stewardship and reporting (experience of Donorfy would be advantageous). Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK mission, values and strategic priorities. Previous experience of line management. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys. Understanding of water safety, education, youth engagement, community development or related fields. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Healthcare Plan Enhanced Society Sick Pay Eye Care Employee Assistance Programme Life Assurance Scheme Salary Sacrifice Pension Scheme Discounts available including high street brands, entertainment, eating out and more Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company events and socials Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date - 5.00pm, Tuesday 3rd November 2026 Interview Date - Monday 9th November 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help. RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
Compton Fundraising Consultants Ltd
Individual Giving Manager (Senior Consultant)
Compton Fundraising Consultants Ltd
Role: Individual Giving Manager (Senior Consultant)- Royal Trinity Hospice Reporting to: Director of Fundraising and Head of Fundraising Hours of Work: 37.5 hours per week Salary: Up to £45,000 (depending on experience) Closing Date: Friday 06 November 2026 Location: Royal Trinity Hospice - Clapham, London (hybrid) Application: CV and covering letter ABOUT COMPTON Compton is the UK's leading fundraising consultancy, with seven decades of experience helping charities and not-for-profit organisations achieve ambitious annual, capital and legacy campaigns. Our clients know us as 'the trusted name in fundraising' because we deliver transformational results while strengthening the teams behind them. At Royal Trinity Hospice, the Compton team works as one integrated fundraising team, combining strategic consultancy expertise with hands-on delivery. ABOUT ROYAL TRINITY HOSPICE Royal Trinity Hospice is the UK's oldest hospice, providing expert, compassionate care to a community of approximately 950,000 people across central and south-west London. Trinity delivers specialist end-of-life and palliative care at the hospice and in the community, alongside vital support and counselling for patients' families and friends. ABOUT THE ROLE Individual giving is central to Trinity's fundraising success, already generating approximately £500,000 each year. This is an exciting opportunity for an experienced, ambitious and insight-led fundraiser to build on a strong foundation, accelerate sustainable net income growth and inspire deeper, longer-lasting supporter relationships. You will lead the development and delivery of Trinity's individual giving strategy, spanning direct marketing appeals and regular giving. With the scope to shape priorities and drive performance, you will manage budgets and forecasts, turn data and insight into action, and deliver integrated campaigns across direct mail, digital and other appropriate channels. Combining strategic leadership with hands-on delivery, you will work closely with the Head of Fundraising and the Director of Fundraising. You will manage and develop the Individual Giving Executive, bring together colleagues across Fundraising, Communications and Marketing, and build productive relationships with external agencies and suppliers. You will also be part of Compton's wider consultancy team, with opportunities to share your expertise through individual giving reviews, benchmarking exercises and projects for other Compton clients-broadening your impact and professional experience. KEY OBJECTIVES Deliver sustainable growth in net income from the individual giving portfolio, with a particular focus on regular giving. Build on existing success by developing and implementing a clear, multi-year individual giving strategy. Create a compelling supporter journey that deepens engagement, builds loyalty and reduces attrition. Lead and develop the Individual Giving Executive. KEY RESPONSIBILITIES Strategy and Performance: Develop and deliver the individual giving strategy; set and manage income and expenditure budgets and forecasts; establish meaningful KPIs; report clearly on performance; and implement improvement plans where results are below target. Campaign Management: Lead acquisition, appeals, regular giving, retention and donor development campaigns from audience selection and proposition development through to delivery, testing, evaluation and optimisation. Data and Insight: Use supporter data, segmentation, testing and analysis to identify opportunities, guide campaign decisions and improve performance, while providing clear and timely reporting to the Fundraising leadership team. Compliance: Ensure all activity complies with relevant data protection, fundraising regulation, consent, preference and organisational policies. Leadership: Line manage and develop the Individual Giving Executive by setting clear objectives, providing regular supervision and constructive feedback, supporting professional development and creating accountability for high-quality delivery. Work collaboratively across Fundraising, Communications and Marketing, clinical teams and other departments to deliver coordinated activity and a consistent supporter experience. Contribute to cross-team planning, events and wider fundraising priorities, including occasional activity outside normal working hours. Provide expert input to Individual Giving reviews and consultancy projects for other Compton clients. PERSON SPECIFICATION Essential experience and knowledge Significant experience of individual giving, direct marketing or supporter-led fundraising, with responsibility for planning, delivering and evaluating integrated campaigns across at least two channels. A strong track record of managing income and expenditure budgets, delivering against financial targets, and using campaign results to improve performance and return on investment. Experience of regular giving acquisition, retention and donor development, with a clear understanding of the economics of committed giving. Experience of using data, segmentation, testing and analysis to inform decisions and optimise results. Essential skills and characteristics Strategic and commercial thinking, with the ability to translate ambition into prioritised, deliverable plans. Excellent written and verbal communication, including the ability to develop persuasive fundraising propositions and give clear creative feedback. Strong numerical and analytical skills, with the ability to interpret complex campaign results, identify significant trends and translate findings into clear, practical recommendations for colleagues and senior stakeholders. Strong project management and organisational skills, with the ability to manage multiple campaigns, deadlines and stakeholders. Desirable Experience in a hospice, healthcare or other sensitive cause environment. WHAT WE OFFER 25 days' annual leave plus bank holidays, rising with service. Standard Life pension scheme with company contributions starting at 3%. Life assurance paying a multiple of annual salary. Discretionary performance bonus. Compton conferences and other learning and development opportunities. Employee Assistance Programme offering free 24/7 support, counselling and advice. Regular team socials, workshops and company-wide events. HOW TO APPLY If you are ready to use your individual giving expertise to drive growth and help more people receive exceptional end-of-life care, we would love to hear from you. Please email your CV and a covering letter to Anthony Davison-Kieras via Charity Job. Only applications via Charity Job will be considered for this post. Your letter should explain why this opportunity appeals to you and show how your experience meets the essential criteria in the person specification. Applications close on Friday 06 November 2026 . Compton encourages applications from people of all backgrounds and is committed to creating a workforce that reflects our society and brings together a wide range of skills, perspectives and experiences. We will be actively interviewing suitable candidates as they apply, so may close this vacancy before the closing date advertised.
Oct 16, 2026
Full time
Role: Individual Giving Manager (Senior Consultant)- Royal Trinity Hospice Reporting to: Director of Fundraising and Head of Fundraising Hours of Work: 37.5 hours per week Salary: Up to £45,000 (depending on experience) Closing Date: Friday 06 November 2026 Location: Royal Trinity Hospice - Clapham, London (hybrid) Application: CV and covering letter ABOUT COMPTON Compton is the UK's leading fundraising consultancy, with seven decades of experience helping charities and not-for-profit organisations achieve ambitious annual, capital and legacy campaigns. Our clients know us as 'the trusted name in fundraising' because we deliver transformational results while strengthening the teams behind them. At Royal Trinity Hospice, the Compton team works as one integrated fundraising team, combining strategic consultancy expertise with hands-on delivery. ABOUT ROYAL TRINITY HOSPICE Royal Trinity Hospice is the UK's oldest hospice, providing expert, compassionate care to a community of approximately 950,000 people across central and south-west London. Trinity delivers specialist end-of-life and palliative care at the hospice and in the community, alongside vital support and counselling for patients' families and friends. ABOUT THE ROLE Individual giving is central to Trinity's fundraising success, already generating approximately £500,000 each year. This is an exciting opportunity for an experienced, ambitious and insight-led fundraiser to build on a strong foundation, accelerate sustainable net income growth and inspire deeper, longer-lasting supporter relationships. You will lead the development and delivery of Trinity's individual giving strategy, spanning direct marketing appeals and regular giving. With the scope to shape priorities and drive performance, you will manage budgets and forecasts, turn data and insight into action, and deliver integrated campaigns across direct mail, digital and other appropriate channels. Combining strategic leadership with hands-on delivery, you will work closely with the Head of Fundraising and the Director of Fundraising. You will manage and develop the Individual Giving Executive, bring together colleagues across Fundraising, Communications and Marketing, and build productive relationships with external agencies and suppliers. You will also be part of Compton's wider consultancy team, with opportunities to share your expertise through individual giving reviews, benchmarking exercises and projects for other Compton clients-broadening your impact and professional experience. KEY OBJECTIVES Deliver sustainable growth in net income from the individual giving portfolio, with a particular focus on regular giving. Build on existing success by developing and implementing a clear, multi-year individual giving strategy. Create a compelling supporter journey that deepens engagement, builds loyalty and reduces attrition. Lead and develop the Individual Giving Executive. KEY RESPONSIBILITIES Strategy and Performance: Develop and deliver the individual giving strategy; set and manage income and expenditure budgets and forecasts; establish meaningful KPIs; report clearly on performance; and implement improvement plans where results are below target. Campaign Management: Lead acquisition, appeals, regular giving, retention and donor development campaigns from audience selection and proposition development through to delivery, testing, evaluation and optimisation. Data and Insight: Use supporter data, segmentation, testing and analysis to identify opportunities, guide campaign decisions and improve performance, while providing clear and timely reporting to the Fundraising leadership team. Compliance: Ensure all activity complies with relevant data protection, fundraising regulation, consent, preference and organisational policies. Leadership: Line manage and develop the Individual Giving Executive by setting clear objectives, providing regular supervision and constructive feedback, supporting professional development and creating accountability for high-quality delivery. Work collaboratively across Fundraising, Communications and Marketing, clinical teams and other departments to deliver coordinated activity and a consistent supporter experience. Contribute to cross-team planning, events and wider fundraising priorities, including occasional activity outside normal working hours. Provide expert input to Individual Giving reviews and consultancy projects for other Compton clients. PERSON SPECIFICATION Essential experience and knowledge Significant experience of individual giving, direct marketing or supporter-led fundraising, with responsibility for planning, delivering and evaluating integrated campaigns across at least two channels. A strong track record of managing income and expenditure budgets, delivering against financial targets, and using campaign results to improve performance and return on investment. Experience of regular giving acquisition, retention and donor development, with a clear understanding of the economics of committed giving. Experience of using data, segmentation, testing and analysis to inform decisions and optimise results. Essential skills and characteristics Strategic and commercial thinking, with the ability to translate ambition into prioritised, deliverable plans. Excellent written and verbal communication, including the ability to develop persuasive fundraising propositions and give clear creative feedback. Strong numerical and analytical skills, with the ability to interpret complex campaign results, identify significant trends and translate findings into clear, practical recommendations for colleagues and senior stakeholders. Strong project management and organisational skills, with the ability to manage multiple campaigns, deadlines and stakeholders. Desirable Experience in a hospice, healthcare or other sensitive cause environment. WHAT WE OFFER 25 days' annual leave plus bank holidays, rising with service. Standard Life pension scheme with company contributions starting at 3%. Life assurance paying a multiple of annual salary. Discretionary performance bonus. Compton conferences and other learning and development opportunities. Employee Assistance Programme offering free 24/7 support, counselling and advice. Regular team socials, workshops and company-wide events. HOW TO APPLY If you are ready to use your individual giving expertise to drive growth and help more people receive exceptional end-of-life care, we would love to hear from you. Please email your CV and a covering letter to Anthony Davison-Kieras via Charity Job. Only applications via Charity Job will be considered for this post. Your letter should explain why this opportunity appeals to you and show how your experience meets the essential criteria in the person specification. Applications close on Friday 06 November 2026 . Compton encourages applications from people of all backgrounds and is committed to creating a workforce that reflects our society and brings together a wide range of skills, perspectives and experiences. We will be actively interviewing suitable candidates as they apply, so may close this vacancy before the closing date advertised.
Fonehouse
Retail Account Manager
Fonehouse City, Sheffield
Retail Account Manager Location: National, field-based (North) Salary: Competitive package plus bonus, mobile phone, laptop and option for company car Contract: Permanent About Us (url removed) is an established name that has been selling mobile phones on the High Street since the 1990s. Today we are a fast-growing online retailer backed by over 60 stores across the UK and a busy call centre in Bracknell. Our customer base is over half a million, and our online business accounts for over 70% of sales. We work with major network operators, and we are now rolling out a national network of walk-in repair locations, supported by online marketing and B2B relationships. Technology and skilled people power everything we do, and we aim to make every customer touchpoint efficient, engaging and customer focused. The Role As Retail Account Manager, you will build and develop strong, productive relationships with our franchise partners. Your goal is to drive sustainable improvements in sales, profitability, compliance and customer experience across the franchise estate. You will be the key link between our franchisees and KTM Online. You will understand how each business is performing, spot opportunities and risks, agree clear improvement plans and make sure they are delivered. You will combine commercial challenge with practical support, helping franchisees get the most from their business over the long term. This is a national, field-based role with regular travel. You will report to the Head of Retail Partnerships. What You ll Be Doing: Managing a portfolio of franchise partners, with responsibility for commercial performance, relationships and operational standards. Supporting the Head of Retail Partnerships with strategic or larger multi-site franchise accounts, including store visits and performance reviews. Building trusted relationships with franchisees while constructively challenging performance and holding partners to agreed actions. Using data to track sales, profitability, customer and other KPIs, and to identify trends, risks and opportunities. Running structured business reviews and agreeing measurable improvement plans, then following them through to completion. Developing joint business plans with partners, with clear objectives for sales, profitability, compliance and development. Identifying underperforming stores, agreeing targeted action, and escalating persistent concerns where needed. Sharing best practice from high-performing stores across the network. Maintaining high regulatory, contractual, operational and brand standards, and making sure any corrective actions are completed on time. Coaching and training franchisee teams to improve product knowledge, sales performance and compliance. Working with Marketing and other internal teams on national and local campaigns, including local, B2B and service opportunities. Acting as the day-to-day contact for partners and resolving commercial and operational escalations. Forecasting performance and recommending commercial actions, drawing on data, market insight and franchisee feedback. Representing the voice of the franchise network internally and reporting regularly to senior management. What We re Looking For Essential: At least 2 years experience managing retail accounts, ideally in the mobile phone sector. Proven experience of managing commercial relationships and improving performance across multiple retail locations, ideally in a franchise, partner or multi-site environment. Experience of delivering coaching or training and assessing compliance within a retail framework. The ability to build trusted relationships while constructively challenging others and gaining commitment to agreed actions. Strong communication and interpersonal skills, with a consultative approach. Commercial awareness and the ability to analyse data and use it to influence performance. The ability to work independently, prioritise a portfolio and take ownership. Comfort with national travel, and a full driving licence. Competence in Microsoft Office, including Excel, Outlook and PowerPoint. Desirable: Experience in franchising, partner management, telecommunications or a comparable multi-site retail environment. An interest in mobile technology and telecommunications. Experience of resolving business or customer escalations. Self-motivated, adaptable and proactive. Benefits Get ready to dial into success and enjoy an array of incredible benefits along the way, including: Health Care Cash Plan Employee Discount Scheme offering you discounts with lots of stores Generous Pension Plan Above Statutory Holidays Company Events If you have proven experience of managing commercial relationships we would love to hear from you. Click apply now!
Oct 13, 2026
Full time
Retail Account Manager Location: National, field-based (North) Salary: Competitive package plus bonus, mobile phone, laptop and option for company car Contract: Permanent About Us (url removed) is an established name that has been selling mobile phones on the High Street since the 1990s. Today we are a fast-growing online retailer backed by over 60 stores across the UK and a busy call centre in Bracknell. Our customer base is over half a million, and our online business accounts for over 70% of sales. We work with major network operators, and we are now rolling out a national network of walk-in repair locations, supported by online marketing and B2B relationships. Technology and skilled people power everything we do, and we aim to make every customer touchpoint efficient, engaging and customer focused. The Role As Retail Account Manager, you will build and develop strong, productive relationships with our franchise partners. Your goal is to drive sustainable improvements in sales, profitability, compliance and customer experience across the franchise estate. You will be the key link between our franchisees and KTM Online. You will understand how each business is performing, spot opportunities and risks, agree clear improvement plans and make sure they are delivered. You will combine commercial challenge with practical support, helping franchisees get the most from their business over the long term. This is a national, field-based role with regular travel. You will report to the Head of Retail Partnerships. What You ll Be Doing: Managing a portfolio of franchise partners, with responsibility for commercial performance, relationships and operational standards. Supporting the Head of Retail Partnerships with strategic or larger multi-site franchise accounts, including store visits and performance reviews. Building trusted relationships with franchisees while constructively challenging performance and holding partners to agreed actions. Using data to track sales, profitability, customer and other KPIs, and to identify trends, risks and opportunities. Running structured business reviews and agreeing measurable improvement plans, then following them through to completion. Developing joint business plans with partners, with clear objectives for sales, profitability, compliance and development. Identifying underperforming stores, agreeing targeted action, and escalating persistent concerns where needed. Sharing best practice from high-performing stores across the network. Maintaining high regulatory, contractual, operational and brand standards, and making sure any corrective actions are completed on time. Coaching and training franchisee teams to improve product knowledge, sales performance and compliance. Working with Marketing and other internal teams on national and local campaigns, including local, B2B and service opportunities. Acting as the day-to-day contact for partners and resolving commercial and operational escalations. Forecasting performance and recommending commercial actions, drawing on data, market insight and franchisee feedback. Representing the voice of the franchise network internally and reporting regularly to senior management. What We re Looking For Essential: At least 2 years experience managing retail accounts, ideally in the mobile phone sector. Proven experience of managing commercial relationships and improving performance across multiple retail locations, ideally in a franchise, partner or multi-site environment. Experience of delivering coaching or training and assessing compliance within a retail framework. The ability to build trusted relationships while constructively challenging others and gaining commitment to agreed actions. Strong communication and interpersonal skills, with a consultative approach. Commercial awareness and the ability to analyse data and use it to influence performance. The ability to work independently, prioritise a portfolio and take ownership. Comfort with national travel, and a full driving licence. Competence in Microsoft Office, including Excel, Outlook and PowerPoint. Desirable: Experience in franchising, partner management, telecommunications or a comparable multi-site retail environment. An interest in mobile technology and telecommunications. Experience of resolving business or customer escalations. Self-motivated, adaptable and proactive. Benefits Get ready to dial into success and enjoy an array of incredible benefits along the way, including: Health Care Cash Plan Employee Discount Scheme offering you discounts with lots of stores Generous Pension Plan Above Statutory Holidays Company Events If you have proven experience of managing commercial relationships we would love to hear from you. Click apply now!
Harris Hill Charity Recruitment Specialists
Head of Fundraising & Marketing
Harris Hill Charity Recruitment Specialists Bromsgrove, Worcestershire
Harris Hill are delighted to be working with a fantastic charity to recruit for an ambitious and collaborative Head of Fundraising & Marketing to join its Senior Leadership Team. This is a fantastic opportunity for an experienced fundraiser who enjoys combining strategic leadership with hands on delivery and who is motivated by building sustainable income and long term relationships with supporters. The Role Reporting to the Chief Executive Officer, you will take the lead on all aspects of fundraising and marketing, developing and delivering an ambitious fundraising strategy that supports the organisation's wider objectives. You will lead a diverse team covering fundraising, marketing, events, community, corporate, trusts and grants, individual giving and supporter administration. You will provide clear direction, develop your team and ensure everyone is working towards shared income and engagement objectives. Key responsibilities will include: Developing and implementing a comprehensive fundraising strategy to achieve annual income targets. Leading and developing a broad fundraising programme across individual giving, legacy giving, corporate partnerships, community fundraising, events, trusts and foundations, grants and lottery. Identifying new opportunities, income streams and potential partnerships to support sustainable growth. Building and maintaining strong relationships with major donors, corporate partners, sponsors and other key supporters. Monitoring fundraising performance and using data and insight to evaluate and improve campaigns and activities. Preparing and managing the fundraising budget and ensuring resources are used effectively. Leading, motivating and developing the fundraising and marketing team, supporting a positive and collaborative culture. Overseeing the recruitment, management and engagement of staff and volunteers within the team. Developing and delivering an integrated marketing and communications strategy alongside the Marketing & Communications function. Ensuring the organisation has a strong and consistent brand, tone of voice and presence across its communications. Overseeing engaging content across the website, social media, newsletters, press releases, annual reports and other channels. About You We are looking for an experienced fundraising professional with a successful track record of delivering income and developing fundraising programmes within the charity sector. You will ideally bring : Significant experience in a similar fundraising leadership role. A proven track record of successful charity fundraising and achieving financial targets. Experience of developing and implementing departmental or organisational fundraising strategies. Strong experience across a range of fundraising disciplines and income streams. Experience of leading, recruiting and developing a team. Confidence in budgeting, financial planning and preparing business cases. The ability to work independently, prioritise effectively and remain calm under pressure. Experience of working with and supporting volunteers. Salary & Benefits Salary: £50,000 per annum Contract type: Full-time, Permanent Location: Bromsgrove, Worcestershire hybrid working Deadline: On rolling basis Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Oct 09, 2026
Full time
Harris Hill are delighted to be working with a fantastic charity to recruit for an ambitious and collaborative Head of Fundraising & Marketing to join its Senior Leadership Team. This is a fantastic opportunity for an experienced fundraiser who enjoys combining strategic leadership with hands on delivery and who is motivated by building sustainable income and long term relationships with supporters. The Role Reporting to the Chief Executive Officer, you will take the lead on all aspects of fundraising and marketing, developing and delivering an ambitious fundraising strategy that supports the organisation's wider objectives. You will lead a diverse team covering fundraising, marketing, events, community, corporate, trusts and grants, individual giving and supporter administration. You will provide clear direction, develop your team and ensure everyone is working towards shared income and engagement objectives. Key responsibilities will include: Developing and implementing a comprehensive fundraising strategy to achieve annual income targets. Leading and developing a broad fundraising programme across individual giving, legacy giving, corporate partnerships, community fundraising, events, trusts and foundations, grants and lottery. Identifying new opportunities, income streams and potential partnerships to support sustainable growth. Building and maintaining strong relationships with major donors, corporate partners, sponsors and other key supporters. Monitoring fundraising performance and using data and insight to evaluate and improve campaigns and activities. Preparing and managing the fundraising budget and ensuring resources are used effectively. Leading, motivating and developing the fundraising and marketing team, supporting a positive and collaborative culture. Overseeing the recruitment, management and engagement of staff and volunteers within the team. Developing and delivering an integrated marketing and communications strategy alongside the Marketing & Communications function. Ensuring the organisation has a strong and consistent brand, tone of voice and presence across its communications. Overseeing engaging content across the website, social media, newsletters, press releases, annual reports and other channels. About You We are looking for an experienced fundraising professional with a successful track record of delivering income and developing fundraising programmes within the charity sector. You will ideally bring : Significant experience in a similar fundraising leadership role. A proven track record of successful charity fundraising and achieving financial targets. Experience of developing and implementing departmental or organisational fundraising strategies. Strong experience across a range of fundraising disciplines and income streams. Experience of leading, recruiting and developing a team. Confidence in budgeting, financial planning and preparing business cases. The ability to work independently, prioritise effectively and remain calm under pressure. Experience of working with and supporting volunteers. Salary & Benefits Salary: £50,000 per annum Contract type: Full-time, Permanent Location: Bromsgrove, Worcestershire hybrid working Deadline: On rolling basis Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Page Group
Head of Product Marketing
Page Group
Our client are looking to hire someone who can join their business as a Product Marketing Lead, setting up the go to market plan and executing across predominantly content led channels. This is a fully remote opportunity and an opportunity to make significant impact on the company's product strategy. Based in London (but with sporadic need to go to the office). Client Details Our client are UK based SME SaaS consultancy specialising in AI-powered digital transformation, CRM consultancy and cloud based solutions for the public sector and regulated industries. They are growing at pace due to their unique professional service and product offering. They are looking to hire a Product Marketing Lead who will be responsible for developing and executing on go to market plans for the product proposition. Description Product Marketing Lead: Go-to-Market Execution Execute go-to-market plans for new product launches, significant feature releases and market expansions, in line with the Go-To-Market (GTM) strategy defined by the Head of Product Marketing. Develop detailed launch execution plans covering audience segmentation, channel requirements, messaging and success criteria. Coordinate cross-functional GTM readiness across Product, Sales and Marketing Communications teams for all launches. Support the execution of campaigns that drive product awareness, trial and pipeline growth, briefing Marketing Communications clearly on requirements. Positioning & Messaging Maintain and update the DMSS product positioning and messaging framework across the full product portfolio, in line with the architecture defined by the Head of Product Marketing. Translate complex product capabilities and AI-enabled features into clear, benefit-led narratives that resonate with target buyers and users. Ensure consistent messaging across all customer-facing materials, channels and touchpoints. Partner with the Head of Product Marketing, Head of Product and Solutions Engineering to ensure messaging reflects validated customer insight and solution narratives. Develop product-specific messaging documents, value propositions and persona narratives for use across Sales and Marketing. Market & Competitive Intelligence Execute the market and competitive intelligence programme defined by the Head of Product Marketing: gathering, analysing and synthesising insight on a regular cadence. Conduct buyer persona research, customer interviews and market analysis to maintain a current understanding of target segments and customer pain points. Monitor competitor messaging, positioning, campaigns and market presence, producing regular competitive intelligence reports and battle card updates. Analyse win/loss data and customer feedback to identify patterns that should inform positioning and GTM strategy. Synthesise intelligence into clear, actionable briefings for the Head of Product Marketing, Product team and Sales. Sales Enablement Develop and maintain the full suite of sales enablement materials: pitch decks, one-pagers, battle cards, case studies, solution briefs and objection-handling guides. Ensure Sales teams are equipped with current, accurate and compelling materials to position and sell products effectively. Work with the Head of Solutions Engineering and Solutions Engineers to ensure customer facing collateral is aligned with validated solution narratives and use cases. Product Adoption & Feature Marketing Execute marketing strategies to drive adoption of new and existing product features, in line with the approach defined by the Head of Product Marketing. Track and measure feature adoption metrics, providing regular reporting on uptake and the effectiveness of adoption programmes. Develop in product, email and content led campaigns that communicate feature value to existing customers. Work with Product and Customer Success to identify adoption barriers and develop targeted campaigns to address them. Profile The successful candidate: Understanding of the UK public sector procurement landscape and its key buyer personas. Proven experience executing GTM strategies for B2B software products, with measurable outcomes. Demonstrated ability to develop, maintain product positioning and messaging for technically complex products. Experience conducting market research, competitive analysis and customer insight work at a regular cadence. Proven ability to create high quality sales enablement materials and product marketing content across multiple formats. Experience measuring and reporting on product adoption and marketing campaign effectiveness. Strong understanding of the B2B buyer journey, particularly within the public sector or highly regulated industries. Comfortable working with a high degree of autonomy and managing multiple concurrent workstreams. Excellent written and verbal communication skills, with the ability to simplify complex concepts for multiple audiences. Strong cross-functional collaborator, comfortable working across Product, Sales and Marketing teams without formal authority. Data-driven mindset with the ability to translate insight into clear, actionable recommendations. Degree level or equivalent extensive commercial experience. Business and Professional services experience Will have access to London Job Offer We are looking to hire at head of or Manager/Lead level depending on experience.
Oct 08, 2026
Full time
Our client are looking to hire someone who can join their business as a Product Marketing Lead, setting up the go to market plan and executing across predominantly content led channels. This is a fully remote opportunity and an opportunity to make significant impact on the company's product strategy. Based in London (but with sporadic need to go to the office). Client Details Our client are UK based SME SaaS consultancy specialising in AI-powered digital transformation, CRM consultancy and cloud based solutions for the public sector and regulated industries. They are growing at pace due to their unique professional service and product offering. They are looking to hire a Product Marketing Lead who will be responsible for developing and executing on go to market plans for the product proposition. Description Product Marketing Lead: Go-to-Market Execution Execute go-to-market plans for new product launches, significant feature releases and market expansions, in line with the Go-To-Market (GTM) strategy defined by the Head of Product Marketing. Develop detailed launch execution plans covering audience segmentation, channel requirements, messaging and success criteria. Coordinate cross-functional GTM readiness across Product, Sales and Marketing Communications teams for all launches. Support the execution of campaigns that drive product awareness, trial and pipeline growth, briefing Marketing Communications clearly on requirements. Positioning & Messaging Maintain and update the DMSS product positioning and messaging framework across the full product portfolio, in line with the architecture defined by the Head of Product Marketing. Translate complex product capabilities and AI-enabled features into clear, benefit-led narratives that resonate with target buyers and users. Ensure consistent messaging across all customer-facing materials, channels and touchpoints. Partner with the Head of Product Marketing, Head of Product and Solutions Engineering to ensure messaging reflects validated customer insight and solution narratives. Develop product-specific messaging documents, value propositions and persona narratives for use across Sales and Marketing. Market & Competitive Intelligence Execute the market and competitive intelligence programme defined by the Head of Product Marketing: gathering, analysing and synthesising insight on a regular cadence. Conduct buyer persona research, customer interviews and market analysis to maintain a current understanding of target segments and customer pain points. Monitor competitor messaging, positioning, campaigns and market presence, producing regular competitive intelligence reports and battle card updates. Analyse win/loss data and customer feedback to identify patterns that should inform positioning and GTM strategy. Synthesise intelligence into clear, actionable briefings for the Head of Product Marketing, Product team and Sales. Sales Enablement Develop and maintain the full suite of sales enablement materials: pitch decks, one-pagers, battle cards, case studies, solution briefs and objection-handling guides. Ensure Sales teams are equipped with current, accurate and compelling materials to position and sell products effectively. Work with the Head of Solutions Engineering and Solutions Engineers to ensure customer facing collateral is aligned with validated solution narratives and use cases. Product Adoption & Feature Marketing Execute marketing strategies to drive adoption of new and existing product features, in line with the approach defined by the Head of Product Marketing. Track and measure feature adoption metrics, providing regular reporting on uptake and the effectiveness of adoption programmes. Develop in product, email and content led campaigns that communicate feature value to existing customers. Work with Product and Customer Success to identify adoption barriers and develop targeted campaigns to address them. Profile The successful candidate: Understanding of the UK public sector procurement landscape and its key buyer personas. Proven experience executing GTM strategies for B2B software products, with measurable outcomes. Demonstrated ability to develop, maintain product positioning and messaging for technically complex products. Experience conducting market research, competitive analysis and customer insight work at a regular cadence. Proven ability to create high quality sales enablement materials and product marketing content across multiple formats. Experience measuring and reporting on product adoption and marketing campaign effectiveness. Strong understanding of the B2B buyer journey, particularly within the public sector or highly regulated industries. Comfortable working with a high degree of autonomy and managing multiple concurrent workstreams. Excellent written and verbal communication skills, with the ability to simplify complex concepts for multiple audiences. Strong cross-functional collaborator, comfortable working across Product, Sales and Marketing teams without formal authority. Data-driven mindset with the ability to translate insight into clear, actionable recommendations. Degree level or equivalent extensive commercial experience. Business and Professional services experience Will have access to London Job Offer We are looking to hire at head of or Manager/Lead level depending on experience.
Brand Recruitment
Head of CRM and Digital
Brand Recruitment Colchester, Essex
This specialist distribution business has experienced astronomical growth over recent years and have gone from strength to strength with revenue doubling in a couple of years. Strong customer relationships, excellent service and a team who know their market inside out have helped drive that success. With further opportunities opening up, they are investing in the technology, insight and customer engagement needed to keep that momentum going. The Role - Head of CRM and Digital You'll lead the development of CRM and customer engagement, turning data into practical programmes that encourage repeat purchasing, strengthen retention and increase customer value. There's plenty to build here and the opportunity to see your ideas make a tangible commercial difference. Working alongside the Marketing Manager and Sales Leadership you'll bring expertise in segmentation, automation, analytics and customer journeys. You'll complement an experienced team with deep market knowledge while taking ownership of the CRM marketing strategy and its delivery. This is a hands-on leadership role with scope to develop the function and build a small team as the business continues to grow. Key Responsibilities - Head of CRM and Digital Own the CRM marketing strategy and roadmap, aligning activity with the business's commercial priorities. Lead the development of marketing requirements within HubSpot, including segmentation, campaign structures, customer journeys and automation. Work with sales leadership and implementation partners to improve customer visibility, data quality and use of the platform. Develop targeted programmes covering onboarding, retention, cross-selling and customer reactivation. Use customer insight and purchasing behaviour to identify opportunities for repeat business and increased share of wallet. Work alongside the Marketing Manager to create relevant communications for established customers and emerging audiences. Represent CRM and customer engagement requirements within the website redevelopment project. Improve digital customer journeys and encourage greater adoption of online ordering. Establish reporting that connects customer engagement activity with meaningful commercial outcomes. Assess where AI, automation and digital tools can add value. Shape the future development of the function, including team structure and skills. About You - Head of CRM and Digital You'll bring experience in CRM, lifecycle marketing or customer engagement within a B2B environment. You'll understand how to turn customer data into relevant communications and measurable growth, with the confidence to set the direction and get involved in delivery. You'll also bring: Strong working knowledge of HubSpot or a comparable CRM and marketing automation platform. Experience developing segmentation, automated journeys and targeted customer campaigns. A track record of improving retention, repeat purchasing or customer value. Experience contributing to CRM implementations, website projects or wider digital change. The analytical ability to spot opportunities and translate them into practical action. Strong commercial judgement and a pragmatic approach to getting things moving. Confidence collaborating with experienced colleagues across sales and marketing. The ambition to build a function and develop a small team. This is an opportunity to take ownership of an important new capability within a business that has already achieved exceptional growth. You'll have established expertise around you and plenty of room to make your own contribution to what comes next. Due to the busy and booming environment at present, ideally candidates should be able to work five days a week on site in Colchester.
Oct 08, 2026
Full time
This specialist distribution business has experienced astronomical growth over recent years and have gone from strength to strength with revenue doubling in a couple of years. Strong customer relationships, excellent service and a team who know their market inside out have helped drive that success. With further opportunities opening up, they are investing in the technology, insight and customer engagement needed to keep that momentum going. The Role - Head of CRM and Digital You'll lead the development of CRM and customer engagement, turning data into practical programmes that encourage repeat purchasing, strengthen retention and increase customer value. There's plenty to build here and the opportunity to see your ideas make a tangible commercial difference. Working alongside the Marketing Manager and Sales Leadership you'll bring expertise in segmentation, automation, analytics and customer journeys. You'll complement an experienced team with deep market knowledge while taking ownership of the CRM marketing strategy and its delivery. This is a hands-on leadership role with scope to develop the function and build a small team as the business continues to grow. Key Responsibilities - Head of CRM and Digital Own the CRM marketing strategy and roadmap, aligning activity with the business's commercial priorities. Lead the development of marketing requirements within HubSpot, including segmentation, campaign structures, customer journeys and automation. Work with sales leadership and implementation partners to improve customer visibility, data quality and use of the platform. Develop targeted programmes covering onboarding, retention, cross-selling and customer reactivation. Use customer insight and purchasing behaviour to identify opportunities for repeat business and increased share of wallet. Work alongside the Marketing Manager to create relevant communications for established customers and emerging audiences. Represent CRM and customer engagement requirements within the website redevelopment project. Improve digital customer journeys and encourage greater adoption of online ordering. Establish reporting that connects customer engagement activity with meaningful commercial outcomes. Assess where AI, automation and digital tools can add value. Shape the future development of the function, including team structure and skills. About You - Head of CRM and Digital You'll bring experience in CRM, lifecycle marketing or customer engagement within a B2B environment. You'll understand how to turn customer data into relevant communications and measurable growth, with the confidence to set the direction and get involved in delivery. You'll also bring: Strong working knowledge of HubSpot or a comparable CRM and marketing automation platform. Experience developing segmentation, automated journeys and targeted customer campaigns. A track record of improving retention, repeat purchasing or customer value. Experience contributing to CRM implementations, website projects or wider digital change. The analytical ability to spot opportunities and translate them into practical action. Strong commercial judgement and a pragmatic approach to getting things moving. Confidence collaborating with experienced colleagues across sales and marketing. The ambition to build a function and develop a small team. This is an opportunity to take ownership of an important new capability within a business that has already achieved exceptional growth. You'll have established expertise around you and plenty of room to make your own contribution to what comes next. Due to the busy and booming environment at present, ideally candidates should be able to work five days a week on site in Colchester.
MCR Property Group
Head of Marketing
MCR Property Group Manchester, Lancashire
Head of Marketing, Commercial Property Manchester, five days in the office with sensible flexibility, regular UK travel £60-75,000 per annum A chance to build something with commercial impact MCR Property Group is growing its commercial property portfolio and investing in the buildings, workspaces, and teams behind it. Recent activity includes the acquisition of 4M at Manchester Airport and Headrow House in Leeds. As the portfolio grows, we are creating a dedicated commercial brand to give our assets a stronger presence in the market. We are looking for a Head of Marketing to lead that next stage. This is an opportunity to launch the brand, shape how our properties go to market and build the team that will support them. The brief is commercial. Attract the right occupiers, generate more qualified enquiries and viewings, help leasing teams convert interest into deals and reduce the time that space sits empty. The role Working closely with the Marketing Director, commercial directors, asset managers, property managers, and leasing agents, you will lead marketing across offices, flexible workspace, industrial and mixed-use assets. Each building has its own market, competition, and leasing challenge. You will turn that understanding into a clear proposition and a practical plan, deciding who the space is for, why they should choose it and how best to reach them. You will bring consistency to the national portfolio while giving individual assets what they need to compete locally. One of your first major priorities will be bringing our new commercial brand to market. It must work across websites, campaigns, buildings, signage, agent materials, and occupier communications. It must be distinctive, but its value will ultimately be judged by the demand it helps create. You will have the support of an established in-house studio, CRM team, digital specialists, and wider marketing resource. As the portfolio expands, you will recruit and lead a team dedicated to commercial property. What you will own • The marketing strategy and budget for the commercial portfolio, with priorities tied to leasing and asset performance. • Asset plans that reflect local demand, target occupiers, competing space and the commercial objective. • Campaigns across property portals, search, paid media, social, email, direct marketing, PR, and agent engagement. • Websites and landing pages that make available space easy to understand and viewings easy to arrange. • Marketing launches for acquisitions, refurbished buildings, and repositioned assets, with demand building ahead of availability wherever possible. • Photography, video, CGI, virtual tours, Matterport, brochures, signage and other materials that help agents and occupiers assess the space. • Lead capture, CRM processes and reporting that show where enquiries come from, how they progress and which activity contributes to viewings and deals. • The development of the commercial marketing team, drawing on the wider group's creative, digital and CRM capabilities. This is a role close to sales. You will regularly review enquiries, viewing levels, pipeline, agent feedback, and occupancy with the people responsible for leasing. If a campaign is attracting interest that does not convert, you will find out why. If the issue lies with pricing, the product, or the proposition, you will help the commercial team see it clearly and act on it. Who we are looking for You will bring senior marketing experience, strong commercial judgement, and the confidence to take ownership. Your background may be in commercial property, workspace, real estate, placemaking, hospitality or another sector where marketing generates demand for physical space. You should be able to discuss portfolio priorities with a director, then walk a building with an agent and spot what is preventing it from competing effectively. You will understand brand and creative work, but also be comfortable with budgets, digital acquisition, CRM, conversion, and the numbers behind leasing performance. We want someone who asks useful questions. Who is the right occupier What else can they choose Why are enquiries falling away What are agents hearing Where is spend producing results, and where should it stop You do not need to be a surveyor. You do need to understand that every empty unit has a cost and that effective marketing can help shorten the route from availability to occupation. What success looks like Success will show up in more qualified enquiries and viewings, stronger conversion, better support for agents and clearer evidence of marketing's contribution to leasing. It will also mean effective acquisition and refurbishment launches, less wasted spend, a recognised commercial brand and a capable team built for the portfolio's next stage of growth. The role is based in Manchester and is primarily office based, five days a week, with sensible flexibility where required. Regular travel across the UK portfolio is part of the job. Understanding the buildings, meeting the people who operate and lease them, and experiencing them as an occupier would are essential to doing it well. This is a chance to shape a growing commercial property business at a point when the brand, the marketing operation and the team are being built. The work will be visible, the decisions will matter and the measure of success will be clear: stronger demand and more occupied space.
Oct 07, 2026
Full time
Head of Marketing, Commercial Property Manchester, five days in the office with sensible flexibility, regular UK travel £60-75,000 per annum A chance to build something with commercial impact MCR Property Group is growing its commercial property portfolio and investing in the buildings, workspaces, and teams behind it. Recent activity includes the acquisition of 4M at Manchester Airport and Headrow House in Leeds. As the portfolio grows, we are creating a dedicated commercial brand to give our assets a stronger presence in the market. We are looking for a Head of Marketing to lead that next stage. This is an opportunity to launch the brand, shape how our properties go to market and build the team that will support them. The brief is commercial. Attract the right occupiers, generate more qualified enquiries and viewings, help leasing teams convert interest into deals and reduce the time that space sits empty. The role Working closely with the Marketing Director, commercial directors, asset managers, property managers, and leasing agents, you will lead marketing across offices, flexible workspace, industrial and mixed-use assets. Each building has its own market, competition, and leasing challenge. You will turn that understanding into a clear proposition and a practical plan, deciding who the space is for, why they should choose it and how best to reach them. You will bring consistency to the national portfolio while giving individual assets what they need to compete locally. One of your first major priorities will be bringing our new commercial brand to market. It must work across websites, campaigns, buildings, signage, agent materials, and occupier communications. It must be distinctive, but its value will ultimately be judged by the demand it helps create. You will have the support of an established in-house studio, CRM team, digital specialists, and wider marketing resource. As the portfolio expands, you will recruit and lead a team dedicated to commercial property. What you will own • The marketing strategy and budget for the commercial portfolio, with priorities tied to leasing and asset performance. • Asset plans that reflect local demand, target occupiers, competing space and the commercial objective. • Campaigns across property portals, search, paid media, social, email, direct marketing, PR, and agent engagement. • Websites and landing pages that make available space easy to understand and viewings easy to arrange. • Marketing launches for acquisitions, refurbished buildings, and repositioned assets, with demand building ahead of availability wherever possible. • Photography, video, CGI, virtual tours, Matterport, brochures, signage and other materials that help agents and occupiers assess the space. • Lead capture, CRM processes and reporting that show where enquiries come from, how they progress and which activity contributes to viewings and deals. • The development of the commercial marketing team, drawing on the wider group's creative, digital and CRM capabilities. This is a role close to sales. You will regularly review enquiries, viewing levels, pipeline, agent feedback, and occupancy with the people responsible for leasing. If a campaign is attracting interest that does not convert, you will find out why. If the issue lies with pricing, the product, or the proposition, you will help the commercial team see it clearly and act on it. Who we are looking for You will bring senior marketing experience, strong commercial judgement, and the confidence to take ownership. Your background may be in commercial property, workspace, real estate, placemaking, hospitality or another sector where marketing generates demand for physical space. You should be able to discuss portfolio priorities with a director, then walk a building with an agent and spot what is preventing it from competing effectively. You will understand brand and creative work, but also be comfortable with budgets, digital acquisition, CRM, conversion, and the numbers behind leasing performance. We want someone who asks useful questions. Who is the right occupier What else can they choose Why are enquiries falling away What are agents hearing Where is spend producing results, and where should it stop You do not need to be a surveyor. You do need to understand that every empty unit has a cost and that effective marketing can help shorten the route from availability to occupation. What success looks like Success will show up in more qualified enquiries and viewings, stronger conversion, better support for agents and clearer evidence of marketing's contribution to leasing. It will also mean effective acquisition and refurbishment launches, less wasted spend, a recognised commercial brand and a capable team built for the portfolio's next stage of growth. The role is based in Manchester and is primarily office based, five days a week, with sensible flexibility where required. Regular travel across the UK portfolio is part of the job. Understanding the buildings, meeting the people who operate and lease them, and experiencing them as an occupier would are essential to doing it well. This is a chance to shape a growing commercial property business at a point when the brand, the marketing operation and the team are being built. The work will be visible, the decisions will matter and the measure of success will be clear: stronger demand and more occupied space.

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