We are looking for a Director, Global Tax to join us in London, UK. About the Role Join Liberty Global as Director, Global Tax and play a pivotal role in shaping the tax strategy of a dynamic international business. Reporting to the VP, Global Tax, you will provide strategic leadership across corporate and indirect tax matters, ensuring commercially focused, technically robust and compliant outcomes that support the Group's long-term growth and value creation. This is a highly influential leadership position with exposure to senior stakeholders across Finance, Treasury, Legal and Corporate Development. You will lead a talented team of tax professionals, oversee complex international tax matters, support major transactions and restructurings, drive best-in-class governance and compliance, and help develop one of the industry's most respected tax functions. What will you be doing? Lead Liberty Global's tax strategy across international corporate and indirect tax matters, including Pillar Two, BEPS and cross-border tax considerations. Oversee group tax governance, compliance and reporting activities, including review and approval of tax filings, provisions and returns. Lead the tax workstream for complex cross-border M&A transactions, restructurings, joint ventures and integration projects. Develop tax-efficient structures and funding frameworks that support strategic investments, financing arrangements and business objectives. Manage transfer pricing strategy, documentation, audits and dispute resolution activities across the Group. Lead, develop and inspire a high-performing tax team while building capability and managing external adviser relationships. We tend to look for people with: Essential skills and abilities Significant corporate and indirect tax experience gained within a large multinational organisation or advisory environment. Deep knowledge of international corporate taxation, VAT and cross-border tax matters. Proven experience leading transactions, restructurings, financing arrangements and tax risk management activities. Strong commercial judgement with the ability to translate complex technical issues into clear business recommendations. Excellent leadership, stakeholder management, communication and project management skills. Desirable skills and abilities Experience leading Pillar Two implementation, reporting and governance programmes. Exposure to complex international tax planning and legal entity restructuring projects. Strong M&A tax expertise across acquisitions, carve-outs and joint venture formations. Experience managing transfer pricing strategy across multinational operations. Experience building and developing high-performing global teams. What's in it for you? Competitive salary + Bonus 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background. Who we are Join Liberty Global and Shape Tomorrow's Connections Today! At Liberty Global, we connect people through cutting-edge technology. As a world leader in broadband, video, and mobile communications, we invest in fibre and 5G networks, providing over 85 million fixed and mobile connections through leading brands, such as Virgin Media O2, VodafoneZiggo, and Telenet. Our Ventures portfolio has strategic stakes in over 75 companies in content, tech, and infrastructure, including ITV, Formula E, AtlasEdge, and Egg. We prioritize diversity, equity, and sustainability, using technology for good. If you're entrepreneurial and thrive on challenges, join our high-performing team. Our Story We're building Tomorrow's Connections Today. Liberty Global is a leading international converged connectivity and investment company focused on creating sustainable, long-term value for customers, employees and shareholders through the strategic management of three platforms - Liberty Telecom, Liberty Growth and Liberty Services. Liberty Telecom is a world leader in converged broadband, video and mobile communications services, delivering next-generation products through advanced fibre and 5G networks. It currently provides approximately 80 million connections through some of Europe's best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, and Virgin Media in Ireland. With our substantial scale and commitment to innovation, we are building Tomorrow's Connections Today, investing in the infrastructure and platforms that empower our customers to make the most of the digital revolution, while deploying the advanced technologies that nations and economies need to thrive. Liberty Growth invests, grows and rotates capital into scalable businesses across the technology, media/content, sports and infrastructure industries with a portfolio of approximately 70 companies and various funds, including stakes in companies like ITV, Televisa Univision, Plume, EdgeConneX and AtlasEdge, as well as our controlling interest in the Formula E racing series. Liberty Services delivers innovative technology and finance services, generating approximately $600 million in revenue. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence, with a commitment to building a culture where everyone feels they belong. And we're prioritizing diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact:
Aug 27, 2026
Full time
We are looking for a Director, Global Tax to join us in London, UK. About the Role Join Liberty Global as Director, Global Tax and play a pivotal role in shaping the tax strategy of a dynamic international business. Reporting to the VP, Global Tax, you will provide strategic leadership across corporate and indirect tax matters, ensuring commercially focused, technically robust and compliant outcomes that support the Group's long-term growth and value creation. This is a highly influential leadership position with exposure to senior stakeholders across Finance, Treasury, Legal and Corporate Development. You will lead a talented team of tax professionals, oversee complex international tax matters, support major transactions and restructurings, drive best-in-class governance and compliance, and help develop one of the industry's most respected tax functions. What will you be doing? Lead Liberty Global's tax strategy across international corporate and indirect tax matters, including Pillar Two, BEPS and cross-border tax considerations. Oversee group tax governance, compliance and reporting activities, including review and approval of tax filings, provisions and returns. Lead the tax workstream for complex cross-border M&A transactions, restructurings, joint ventures and integration projects. Develop tax-efficient structures and funding frameworks that support strategic investments, financing arrangements and business objectives. Manage transfer pricing strategy, documentation, audits and dispute resolution activities across the Group. Lead, develop and inspire a high-performing tax team while building capability and managing external adviser relationships. We tend to look for people with: Essential skills and abilities Significant corporate and indirect tax experience gained within a large multinational organisation or advisory environment. Deep knowledge of international corporate taxation, VAT and cross-border tax matters. Proven experience leading transactions, restructurings, financing arrangements and tax risk management activities. Strong commercial judgement with the ability to translate complex technical issues into clear business recommendations. Excellent leadership, stakeholder management, communication and project management skills. Desirable skills and abilities Experience leading Pillar Two implementation, reporting and governance programmes. Exposure to complex international tax planning and legal entity restructuring projects. Strong M&A tax expertise across acquisitions, carve-outs and joint venture formations. Experience managing transfer pricing strategy across multinational operations. Experience building and developing high-performing global teams. What's in it for you? Competitive salary + Bonus 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background. Who we are Join Liberty Global and Shape Tomorrow's Connections Today! At Liberty Global, we connect people through cutting-edge technology. As a world leader in broadband, video, and mobile communications, we invest in fibre and 5G networks, providing over 85 million fixed and mobile connections through leading brands, such as Virgin Media O2, VodafoneZiggo, and Telenet. Our Ventures portfolio has strategic stakes in over 75 companies in content, tech, and infrastructure, including ITV, Formula E, AtlasEdge, and Egg. We prioritize diversity, equity, and sustainability, using technology for good. If you're entrepreneurial and thrive on challenges, join our high-performing team. Our Story We're building Tomorrow's Connections Today. Liberty Global is a leading international converged connectivity and investment company focused on creating sustainable, long-term value for customers, employees and shareholders through the strategic management of three platforms - Liberty Telecom, Liberty Growth and Liberty Services. Liberty Telecom is a world leader in converged broadband, video and mobile communications services, delivering next-generation products through advanced fibre and 5G networks. It currently provides approximately 80 million connections through some of Europe's best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, and Virgin Media in Ireland. With our substantial scale and commitment to innovation, we are building Tomorrow's Connections Today, investing in the infrastructure and platforms that empower our customers to make the most of the digital revolution, while deploying the advanced technologies that nations and economies need to thrive. Liberty Growth invests, grows and rotates capital into scalable businesses across the technology, media/content, sports and infrastructure industries with a portfolio of approximately 70 companies and various funds, including stakes in companies like ITV, Televisa Univision, Plume, EdgeConneX and AtlasEdge, as well as our controlling interest in the Formula E racing series. Liberty Services delivers innovative technology and finance services, generating approximately $600 million in revenue. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence, with a commitment to building a culture where everyone feels they belong. And we're prioritizing diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact:
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description You will play a leading role in the day-to-day delivery of HMRC's identity policy and standards service within the Fraud Prevention Centre (FPC), reporting to the G7 Implementation Lead. Collaborating with senior leaders and partners across HMRC, you will help define, maintain, and improve the policies, standards, principles, and guidance that support the management of identity, access, and fraud risks. The role covers identity fraud prevention, identity verification and assurance (IDVA), and identity and access management (IAM), ensuring requirements are clear, proportionate, and capable of being translated into practical delivery across services, channels, customer journeys and enabling technologies. You will function as an authoritative source of advice and good practice, helping policy owners, security, risk, assurance, implementation, and service teams understand and apply identity-related requirements. Working closely with the G7 Implementation Lead, you will support the implementation and embedding of identity-related change by identifying gaps, delivery barriers, and risks, and by providing evidence-based advice, challenge, and recommendations. You will also help maintain FPC and IDVA as a recognised centre of expertise for identity policy, standards and governance, supporting HMRC's contribution to wider security, risk, compliance and cross-government identity standards activity, and helping ensure identity, assurance, access and fraud prevention requirements are reflected in relevant frameworks and governance products. Person specification Ensure identity policy, standards and guidance are clear, current, and usable by leading the delivery, maintenance and continuous improvement of defined products covering IDVA, IAM and identity fraud prevention. Translate policy intent, standards and emerging requirements into practical delivery expectations that can be applied across projects, services, customer journeys, and live operational processes. Support the G7 Implementation Lead to embed identity fraud-related change into delivery and live operations, including readiness activity, adoption tracking, capability-building, and transition to business-as-usual. Provide authoritative, evidence-based advice and constructive challenge to help stakeholders make proportionate, risk-based, and defensible decisions. Strengthen stakeholder understanding and ownership of identity, access, and fraud prevention requirements, identifying gaps, blockers, or escalation points where requirements are not being effectively understood, implemented, or evidenced. Strengthen governance, assurance, and reporting by producing clear briefings, guidance, risk summaries and evidence of progress, adoption, risks, issues, and early benefits. Represent the identity policy and standards perspective in working groups, project discussions, governance forums and wider standards activity, preparing analysis, evidence and recommendations that help influence HMRC and cross-government standards and ensure identity, assurance, access, and fraud prevention requirements are reflected in wider security, risk, compliance, and governance frameworks. Essential Criteria Strong understanding of identity policy, Identity and Access Management digital identity assurance, identity fraud prevention principles, standards, and governance. Experience developing, maintaining, or owning policy, standards, guidance, or assurance products in complex environments. Knowledge of relevant identity, access management, cyber security, and assurance standards, such as NIST 800-63, NIST 800-53, UK DIATF and Government Counter Fraud Standards, with the ability to apply them proportionately in FPC and IDVA policy, governance, assurance, and delivery contexts. Ability to interpret technical , policy, risk and operational requirements and translate them into clear, practical standards, guidance, and delivery expectations. Strong stakeholder engagement, written communication and influencing skills, with confidence to advise, explain, challenge, and produce clear products for senior and non-specialist audiences. Ability to use evidence, risk information, assurance findings, and management information to identify gaps, support implementation, track adoption and recommend improvements Desirable Criteria Familiarity with fraud prevention and cyber security identity assurance, or IAM frameworks and how they support proportionate policy and standards decisions. Experience supporting policy development, governance, assurance, or standards adoption within a regulated, security or public-sector environment. Relevant professional accreditation or equivalent experience in identity, security, information assurance, risk, data protection or change delivery. (e.g., CISM, CISSP, or IAM-specific qualifications). Understanding of digital identity technologies (e.g., MFA, federation, zero trust) and their relevance to practical policy implementation. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Knowledge of security policy and applying it within a delivery environment. Please see the associated framework linked in the interview section. Analysing data to develop guidance. Please see the associated framework linked in the interview section. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description You will play a leading role in the day-to-day delivery of HMRC's identity policy and standards service within the Fraud Prevention Centre (FPC), reporting to the G7 Implementation Lead. Collaborating with senior leaders and partners across HMRC, you will help define, maintain, and improve the policies, standards, principles, and guidance that support the management of identity, access, and fraud risks. The role covers identity fraud prevention, identity verification and assurance (IDVA), and identity and access management (IAM), ensuring requirements are clear, proportionate, and capable of being translated into practical delivery across services, channels, customer journeys and enabling technologies. You will function as an authoritative source of advice and good practice, helping policy owners, security, risk, assurance, implementation, and service teams understand and apply identity-related requirements. Working closely with the G7 Implementation Lead, you will support the implementation and embedding of identity-related change by identifying gaps, delivery barriers, and risks, and by providing evidence-based advice, challenge, and recommendations. You will also help maintain FPC and IDVA as a recognised centre of expertise for identity policy, standards and governance, supporting HMRC's contribution to wider security, risk, compliance and cross-government identity standards activity, and helping ensure identity, assurance, access and fraud prevention requirements are reflected in relevant frameworks and governance products. Person specification Ensure identity policy, standards and guidance are clear, current, and usable by leading the delivery, maintenance and continuous improvement of defined products covering IDVA, IAM and identity fraud prevention. Translate policy intent, standards and emerging requirements into practical delivery expectations that can be applied across projects, services, customer journeys, and live operational processes. Support the G7 Implementation Lead to embed identity fraud-related change into delivery and live operations, including readiness activity, adoption tracking, capability-building, and transition to business-as-usual. Provide authoritative, evidence-based advice and constructive challenge to help stakeholders make proportionate, risk-based, and defensible decisions. Strengthen stakeholder understanding and ownership of identity, access, and fraud prevention requirements, identifying gaps, blockers, or escalation points where requirements are not being effectively understood, implemented, or evidenced. Strengthen governance, assurance, and reporting by producing clear briefings, guidance, risk summaries and evidence of progress, adoption, risks, issues, and early benefits. Represent the identity policy and standards perspective in working groups, project discussions, governance forums and wider standards activity, preparing analysis, evidence and recommendations that help influence HMRC and cross-government standards and ensure identity, assurance, access, and fraud prevention requirements are reflected in wider security, risk, compliance, and governance frameworks. Essential Criteria Strong understanding of identity policy, Identity and Access Management digital identity assurance, identity fraud prevention principles, standards, and governance. Experience developing, maintaining, or owning policy, standards, guidance, or assurance products in complex environments. Knowledge of relevant identity, access management, cyber security, and assurance standards, such as NIST 800-63, NIST 800-53, UK DIATF and Government Counter Fraud Standards, with the ability to apply them proportionately in FPC and IDVA policy, governance, assurance, and delivery contexts. Ability to interpret technical , policy, risk and operational requirements and translate them into clear, practical standards, guidance, and delivery expectations. Strong stakeholder engagement, written communication and influencing skills, with confidence to advise, explain, challenge, and produce clear products for senior and non-specialist audiences. Ability to use evidence, risk information, assurance findings, and management information to identify gaps, support implementation, track adoption and recommend improvements Desirable Criteria Familiarity with fraud prevention and cyber security identity assurance, or IAM frameworks and how they support proportionate policy and standards decisions. Experience supporting policy development, governance, assurance, or standards adoption within a regulated, security or public-sector environment. Relevant professional accreditation or equivalent experience in identity, security, information assurance, risk, data protection or change delivery. (e.g., CISM, CISSP, or IAM-specific qualifications). Understanding of digital identity technologies (e.g., MFA, federation, zero trust) and their relevance to practical policy implementation. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Knowledge of security policy and applying it within a delivery environment. Please see the associated framework linked in the interview section. Analysing data to develop guidance. Please see the associated framework linked in the interview section. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description We're looking for a proactive and analytical professional to support HMRC's fight against identity fraud. You'll help lead data-driven investigations into suspicious activity related to identity verification and authentication services, while working with the team and partners, acting as a key contributor in a team that supports customers and provides insight into identity fraud activity and proactive searching for threats. This is an exciting opportunity to make a real difference, working in a dynamic and evolving environment. Person specification Manipulate and analyse large data sets and investigate suspicious activity. Learn, develop, and apply methods using data analytics techniques such as data mining, data matching, clustering analysis and outlier detection. Use basic scripting languages to develop visualisations and automate effective searches to build a growing analytical suite of capabilities that you can operate efficiently. Have strong communication skills and be able to demonstrate working across business and technical domains. You will have excellent interpersonal skills. Apply your knowledge of security and fraud risks to digital services. Support and deputise for the senior analysts, producing clear, insightful reports and presentations for senior stakeholders. You will be confident working in an environment that may flex its focus in response to emerging issues and have a delivery focus. You will be eager to learn and widen your experience in different areas of identity work. You will use your experience of scripting, for example SPL, Python, SQL, KQL to proactively search and discover anomalies. Be flexible and enthusiastic whilst working with some ambiguity as the team forms, grows and matures. Support senior managers in the reporting of metrics and support the wider aims of the HMRC Security Identity Team. Identify process improvement areas. Essential Criteria Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Open Source Intelligence) methods. Data analysis skills and experience with large data sets, with proficiency scripting complex queries in analysis environments. Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools. Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting. A sound understanding of Identity, Verification and Authentication principles. Desirable Criteria A degree in Data Analysis, Data Science, Information Security, Cyber Security, or other Cyber qualifications eg SANS, or at least previous experience in a relevant cyber role. Proven experience in fraud detection, cyber security, or threat intelligence within a large organisation. Active use of at least one of the following: Python, SQL, KQL, SPL. Important Additional Information The successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Qualifications are not mandatory for this role. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description We're looking for a proactive and analytical professional to support HMRC's fight against identity fraud. You'll help lead data-driven investigations into suspicious activity related to identity verification and authentication services, while working with the team and partners, acting as a key contributor in a team that supports customers and provides insight into identity fraud activity and proactive searching for threats. This is an exciting opportunity to make a real difference, working in a dynamic and evolving environment. Person specification Manipulate and analyse large data sets and investigate suspicious activity. Learn, develop, and apply methods using data analytics techniques such as data mining, data matching, clustering analysis and outlier detection. Use basic scripting languages to develop visualisations and automate effective searches to build a growing analytical suite of capabilities that you can operate efficiently. Have strong communication skills and be able to demonstrate working across business and technical domains. You will have excellent interpersonal skills. Apply your knowledge of security and fraud risks to digital services. Support and deputise for the senior analysts, producing clear, insightful reports and presentations for senior stakeholders. You will be confident working in an environment that may flex its focus in response to emerging issues and have a delivery focus. You will be eager to learn and widen your experience in different areas of identity work. You will use your experience of scripting, for example SPL, Python, SQL, KQL to proactively search and discover anomalies. Be flexible and enthusiastic whilst working with some ambiguity as the team forms, grows and matures. Support senior managers in the reporting of metrics and support the wider aims of the HMRC Security Identity Team. Identify process improvement areas. Essential Criteria Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Open Source Intelligence) methods. Data analysis skills and experience with large data sets, with proficiency scripting complex queries in analysis environments. Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools. Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting. A sound understanding of Identity, Verification and Authentication principles. Desirable Criteria A degree in Data Analysis, Data Science, Information Security, Cyber Security, or other Cyber qualifications eg SANS, or at least previous experience in a relevant cyber role. Proven experience in fraud detection, cyber security, or threat intelligence within a large organisation. Active use of at least one of the following: Python, SQL, KQL, SPL. Important Additional Information The successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Qualifications are not mandatory for this role. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: . click apply for full job details
Prison Advice and Care Trust
Coventry, Warwickshire
Personal Wellbeing Advisor (Family & Relationships) - Coventry & Warwickshire Coventry & Leamington Spa Full time Contract About the role: A great opportunity has arisen for an experienced professional to join Pact as we start delivering a new community-based service supporting people with convictions to improve their personal wellbeing and strengthen family relationships. The Post location will be Coventry & Leamington Spa, with occasional outreach to Stratford-upon-Avon and Rugby. One-to-one support will be core to the service including building trust and undertaking activities and interventions that meet the needs of each individual. You will also deliver group sessions and workshops to support the development of skills and strategies such as communication, resilience, negotiation and assertiveness skills; confident and responsible parenting behaviours and positive coping strategies. You will be responsible for working towards service delivery targets and providing information to evidence outcomes achieved. Working with other professionals in partnership delivery will also be key. Key Responsibilities: Deliver one-to-one and group-based interventions focused on family and relationship wellbeing. Build trusted relationships with service users to enable meaningful and lasting change. Help individuals improve communication, resilience, and emotional regulation within relationships. Encourage responsible parenting and the development of healthy family dynamics. Support service users navigating temporary or permanent relationship breakdowns. Work in close partnership with Probation Practitioners, other wellbeing professionals, and community services to support rehabilitation and reduce reoffending. Maintain accurate records and contribute to monitoring and evaluation processes. What We're Looking For: Experience in providing wellbeing, relationship, or social support services. Ability to deliver both one-to-one and group interventions effectively. Strong understanding of the challenges faced by individuals in the criminal justice system. Excellent communication and interpersonal skills. Ability to work collaboratively within a multi-disciplinary team. Commitment to safeguarding and promoting the welfare of service users. About you: As a key member of our values-led charity, you will be motivated to support people to turn their lives around. With a background in supporting people who have multiple and complex needs you will have the skills to engage sensitively with people about an area of their lives that is often the most important, their family. Ideally with experience of family work, you will understand the impact of criminality of family relationships. You will also have excellent interpersonal skills to equip you to build important relationships with partner agencies. What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement of 30 days per year plus bank holidays. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and an enhanced Disclosure and Barring Service check. About us Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families. Pact's vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care. Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery. As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us via , if you require any support in engaging in our recruitment process. Hours 37.5 hours per week, Monday to Friday Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
Aug 25, 2026
Full time
Personal Wellbeing Advisor (Family & Relationships) - Coventry & Warwickshire Coventry & Leamington Spa Full time Contract About the role: A great opportunity has arisen for an experienced professional to join Pact as we start delivering a new community-based service supporting people with convictions to improve their personal wellbeing and strengthen family relationships. The Post location will be Coventry & Leamington Spa, with occasional outreach to Stratford-upon-Avon and Rugby. One-to-one support will be core to the service including building trust and undertaking activities and interventions that meet the needs of each individual. You will also deliver group sessions and workshops to support the development of skills and strategies such as communication, resilience, negotiation and assertiveness skills; confident and responsible parenting behaviours and positive coping strategies. You will be responsible for working towards service delivery targets and providing information to evidence outcomes achieved. Working with other professionals in partnership delivery will also be key. Key Responsibilities: Deliver one-to-one and group-based interventions focused on family and relationship wellbeing. Build trusted relationships with service users to enable meaningful and lasting change. Help individuals improve communication, resilience, and emotional regulation within relationships. Encourage responsible parenting and the development of healthy family dynamics. Support service users navigating temporary or permanent relationship breakdowns. Work in close partnership with Probation Practitioners, other wellbeing professionals, and community services to support rehabilitation and reduce reoffending. Maintain accurate records and contribute to monitoring and evaluation processes. What We're Looking For: Experience in providing wellbeing, relationship, or social support services. Ability to deliver both one-to-one and group interventions effectively. Strong understanding of the challenges faced by individuals in the criminal justice system. Excellent communication and interpersonal skills. Ability to work collaboratively within a multi-disciplinary team. Commitment to safeguarding and promoting the welfare of service users. About you: As a key member of our values-led charity, you will be motivated to support people to turn their lives around. With a background in supporting people who have multiple and complex needs you will have the skills to engage sensitively with people about an area of their lives that is often the most important, their family. Ideally with experience of family work, you will understand the impact of criminality of family relationships. You will also have excellent interpersonal skills to equip you to build important relationships with partner agencies. What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement of 30 days per year plus bank holidays. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and an enhanced Disclosure and Barring Service check. About us Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families. Pact's vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care. Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery. As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us via , if you require any support in engaging in our recruitment process. Hours 37.5 hours per week, Monday to Friday Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
We're looking for a friendly and organised person to join our team as a Complaints Advisor. This is a busy and rewarding role where you'll support customers by investigating and resolving written complaints and enquiries, while keeping them updated throughout the process. You'll act as the customer's main point of contact and work closely with teams across the business to help find the best possible outcomes. Please note that both permanent and fixed-term contracts are available. The fixed-term contract/secondment opportunity is for 12 months. Please feel free to confirm your preference during the interview stage. What you'll be doing as a Complaints Advisor Managing and resolving written customer complaints and enquiries within agreed timescales. Speaking with customers to better understand their concerns and keeping them updated throughout the process. Taking ownership of a varied caseload from start to finish. Working with teams across the business to investigate issues and agree on resolutions. Writing clear and professional customer responses in line with company standards. Keeping accurate records and notes of investigations and actions taken. Escalating issues where needed to support timely resolution. Delivering a positive customer experience and helping to reduce repeat complaints. Base location: Hybrid - Kemble Court, Reading or Walnut Court - Swindon. Working hours: Monday to Friday, 8 am to 4 m or 9 am to 5 pm (rotating shift pattern) What you should bring to the role Excellent customer service and communication skills, both written and verbal. Confidence handling difficult conversations in a calm and professional way. Strong organisational skills and the ability to manage multiple cases at once. Good problem-solving skills with the ability to take ownership of issues. Confidence-building relationships with different stakeholders across the business. Comfortable using IT systems and learning new software quickly. What's in it for you? This role would suit someone who enjoys helping people, is naturally organised, and is confident working in a fast-paced environment. This role will be paid from £26,000 to £30,000 depending on skills and experience Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 25, 2026
Full time
We're looking for a friendly and organised person to join our team as a Complaints Advisor. This is a busy and rewarding role where you'll support customers by investigating and resolving written complaints and enquiries, while keeping them updated throughout the process. You'll act as the customer's main point of contact and work closely with teams across the business to help find the best possible outcomes. Please note that both permanent and fixed-term contracts are available. The fixed-term contract/secondment opportunity is for 12 months. Please feel free to confirm your preference during the interview stage. What you'll be doing as a Complaints Advisor Managing and resolving written customer complaints and enquiries within agreed timescales. Speaking with customers to better understand their concerns and keeping them updated throughout the process. Taking ownership of a varied caseload from start to finish. Working with teams across the business to investigate issues and agree on resolutions. Writing clear and professional customer responses in line with company standards. Keeping accurate records and notes of investigations and actions taken. Escalating issues where needed to support timely resolution. Delivering a positive customer experience and helping to reduce repeat complaints. Base location: Hybrid - Kemble Court, Reading or Walnut Court - Swindon. Working hours: Monday to Friday, 8 am to 4 m or 9 am to 5 pm (rotating shift pattern) What you should bring to the role Excellent customer service and communication skills, both written and verbal. Confidence handling difficult conversations in a calm and professional way. Strong organisational skills and the ability to manage multiple cases at once. Good problem-solving skills with the ability to take ownership of issues. Confidence-building relationships with different stakeholders across the business. Comfortable using IT systems and learning new software quickly. What's in it for you? This role would suit someone who enjoys helping people, is naturally organised, and is confident working in a fast-paced environment. This role will be paid from £26,000 to £30,000 depending on skills and experience Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Do you have a passion for supporting people through the criminal justice process? Join our Witness Service as a Deputy Team Leader and play a vital role in ensuring witnesses receive high-quality, trauma-informed support that helps them feel informed, confident and prepared for court. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals. Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting. Collate and analyse performance data, contributing to KPI monitoring and quality assurance. Support rota planning to maintain appropriate resource coverage across the court cluster. Assist with volunteer accreditation, training, performance tracking, and continuous improvement. Input, update, and report on witness information, ensuring comprehensive assessments and referrals. You will have An understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience working in challenging environments with a focus on customer experience and service excellence. Strong communication, negotiation, and advisory skills-both written and verbal. The ability to prioritise work with minimal supervision and manage conflicting demands. Experience processing, analysing, and reporting information from multiple sources. Competence in using IT systems including Microsoft Office and case management systems. A commitment to safeguarding, confidentiality, equality, diversity, and inclusion. Additional Information The Witness Service provides free,independent support to anywitnessgiving evidence in criminal courts in England and Wales-both for the prosecution and thedefence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved familymembers,friends and family who areaccompanyingwitnesses in court. This is an exceptional opportunity to help us ensure a smooth transition andshape a high-quality, high-impact and trauma-informed service-so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Aug 25, 2026
Full time
Do you have a passion for supporting people through the criminal justice process? Join our Witness Service as a Deputy Team Leader and play a vital role in ensuring witnesses receive high-quality, trauma-informed support that helps them feel informed, confident and prepared for court. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals. Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting. Collate and analyse performance data, contributing to KPI monitoring and quality assurance. Support rota planning to maintain appropriate resource coverage across the court cluster. Assist with volunteer accreditation, training, performance tracking, and continuous improvement. Input, update, and report on witness information, ensuring comprehensive assessments and referrals. You will have An understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience working in challenging environments with a focus on customer experience and service excellence. Strong communication, negotiation, and advisory skills-both written and verbal. The ability to prioritise work with minimal supervision and manage conflicting demands. Experience processing, analysing, and reporting information from multiple sources. Competence in using IT systems including Microsoft Office and case management systems. A commitment to safeguarding, confidentiality, equality, diversity, and inclusion. Additional Information The Witness Service provides free,independent support to anywitnessgiving evidence in criminal courts in England and Wales-both for the prosecution and thedefence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved familymembers,friends and family who areaccompanyingwitnesses in court. This is an exceptional opportunity to help us ensure a smooth transition andshape a high-quality, high-impact and trauma-informed service-so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Employee Relations Advisor will play a key role as part of the Advice Service team that is responsible for providing a front-line Employee Relations (ER) policy and process advice service to all of Thames Water's managers. This role requires someone that is confident, customer focused and who has strong knowledge of employee relations, People processes, policies and systems. What you'll be doing as an Employee Relations Advisor HR Policy, Process and System Queries Providing a professional front-line advisory service that supports managers with HR policy, process and system queries; aiming to resolve as many at first point of contact as possible. Responding to queries received through a variety of channels, such as the advice phone line and the case management system. Ensuring that queries and cases are escalated to appropriate channels in line with agreed escalation process. Keeping your knowledge of policies, processes and systems fully up to date and working in partnership with the wider team develop your knowledge as needed. Employee Relations (ER) Providing a professional, proactive, expert telephone and written ER advisory service to managers across the business, focused on achieving the best outcomes for both the business and our employees. Managing cases such as conduct matters, capability and other employee relations issues, including suspensions and investigations. This may include reviewing investigation reports and complex letters or communications. Coaching managers on all aspects of people management, including communication, robust decision making, fairness and consistency of application. Maintaining case management records to ensure they are clear, concise and in line with GDPR. Keeping your Employment Law knowledge up to date via internal and external sources, in order to identify best practice/case law relevant to Thames Water. Team Performance Taking responsibility for your own workload and owning queries / cases through to resolution; communicating effectively with all involved. Ensuring achievement of Key Performance Indicators (KPIs). Working collaboratively and providing support to others within the Advice team, helping to build and maintain a high team reputation for excellent service delivery. Working in collaboration as part of the People Services team to deliver the function's objectives and provide recommendations for People Standards, Policies and process improvements. Base location - Hybrid Clear Water Court Reading RG1 8DB Working pattern - 36 hours Monday to Friday This is a fixed term contract/Secondment for 4-6months What you should bring to the role To thrive in this role, the essential criteria you'll need is: Customer-focused, with a detailed knowledge of People policies and procedures ER knowledge and experience of case management, best practice and processes Highly organised and responsive, with the ability to prioritise work to meet tight deadlines Confident and tenacious, taking ownership of issues to resolution in a timely manner Experience of managing challenging stakeholders Resilient and able to be flexible to change in demands, whilst remaining approachable Trustworthy, with ability to maintain confidentiality and good understanding and application of DP/GDPR. Excellent communication skills, able to adapt and build rapport/provide advice to all levels An active listener who is naturally inquisitive and able coach people to reach a solution Desirable Experience of working in a remote People / ER Advisory service using a similar service model / approach CIPD qualification What's in it for you? Competitive salary up to £45,000 per annum Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 25, 2026
Full time
The Employee Relations Advisor will play a key role as part of the Advice Service team that is responsible for providing a front-line Employee Relations (ER) policy and process advice service to all of Thames Water's managers. This role requires someone that is confident, customer focused and who has strong knowledge of employee relations, People processes, policies and systems. What you'll be doing as an Employee Relations Advisor HR Policy, Process and System Queries Providing a professional front-line advisory service that supports managers with HR policy, process and system queries; aiming to resolve as many at first point of contact as possible. Responding to queries received through a variety of channels, such as the advice phone line and the case management system. Ensuring that queries and cases are escalated to appropriate channels in line with agreed escalation process. Keeping your knowledge of policies, processes and systems fully up to date and working in partnership with the wider team develop your knowledge as needed. Employee Relations (ER) Providing a professional, proactive, expert telephone and written ER advisory service to managers across the business, focused on achieving the best outcomes for both the business and our employees. Managing cases such as conduct matters, capability and other employee relations issues, including suspensions and investigations. This may include reviewing investigation reports and complex letters or communications. Coaching managers on all aspects of people management, including communication, robust decision making, fairness and consistency of application. Maintaining case management records to ensure they are clear, concise and in line with GDPR. Keeping your Employment Law knowledge up to date via internal and external sources, in order to identify best practice/case law relevant to Thames Water. Team Performance Taking responsibility for your own workload and owning queries / cases through to resolution; communicating effectively with all involved. Ensuring achievement of Key Performance Indicators (KPIs). Working collaboratively and providing support to others within the Advice team, helping to build and maintain a high team reputation for excellent service delivery. Working in collaboration as part of the People Services team to deliver the function's objectives and provide recommendations for People Standards, Policies and process improvements. Base location - Hybrid Clear Water Court Reading RG1 8DB Working pattern - 36 hours Monday to Friday This is a fixed term contract/Secondment for 4-6months What you should bring to the role To thrive in this role, the essential criteria you'll need is: Customer-focused, with a detailed knowledge of People policies and procedures ER knowledge and experience of case management, best practice and processes Highly organised and responsive, with the ability to prioritise work to meet tight deadlines Confident and tenacious, taking ownership of issues to resolution in a timely manner Experience of managing challenging stakeholders Resilient and able to be flexible to change in demands, whilst remaining approachable Trustworthy, with ability to maintain confidentiality and good understanding and application of DP/GDPR. Excellent communication skills, able to adapt and build rapport/provide advice to all levels An active listener who is naturally inquisitive and able coach people to reach a solution Desirable Experience of working in a remote People / ER Advisory service using a similar service model / approach CIPD qualification What's in it for you? Competitive salary up to £45,000 per annum Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focusedindividualand want to join a fun andfamily orientatedbusiness which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing,Havefun & grow together,Takepride in what you do! Working Pattern Monday - Friday 3.30pm to 7.30pm Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focusedindividualand want to join a fun andfamily orientatedbusiness which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing,Havefun & grow together,Takepride in what you do! Working Pattern 20 Hours Per Week Monday - Friday Working 4 hours per day 3.30pm to 7.30pm Rewards 22 days annual leave Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events The Role Providing the highest level of Cleaning service within your area of responsibility in line with the clients' specifications Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide Ensuring all stocks are replenished in your area of responsibility Ensuring regular checks are carried out to the equipment/machines used During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager Making yourself familiar with and follow all company procedures and regulations Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager All offices, toilets, etc and amenity areas to be presented in a clean and tidy The Person Exceptional customer service skills Strong attention to detail NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential Previous work experience in customer service employment Must be physically fit to carry out manual duties Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. An enhanced Access NI check is required for this position. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE Downloads Job description Privacy Notice - Job Applicants
Aug 25, 2026
Full time
Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focusedindividualand want to join a fun andfamily orientatedbusiness which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing,Havefun & grow together,Takepride in what you do! Working Pattern Monday - Friday 3.30pm to 7.30pm Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focusedindividualand want to join a fun andfamily orientatedbusiness which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing,Havefun & grow together,Takepride in what you do! Working Pattern 20 Hours Per Week Monday - Friday Working 4 hours per day 3.30pm to 7.30pm Rewards 22 days annual leave Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events The Role Providing the highest level of Cleaning service within your area of responsibility in line with the clients' specifications Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide Ensuring all stocks are replenished in your area of responsibility Ensuring regular checks are carried out to the equipment/machines used During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager Making yourself familiar with and follow all company procedures and regulations Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager All offices, toilets, etc and amenity areas to be presented in a clean and tidy The Person Exceptional customer service skills Strong attention to detail NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential Previous work experience in customer service employment Must be physically fit to carry out manual duties Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. An enhanced Access NI check is required for this position. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE Downloads Job description Privacy Notice - Job Applicants
Join Superdrug Head Office- Make a Real Difference Every Day! Hours:37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Provide insurance and safety advice to employees in line with Company policy and procedures and current legislation. Manage the day-to-day handling of the business' insurance claims and assist the Insurance Manager and Safety Team in achieving departmental objectives by liaising with internal and external stakeholders. Managing product, employee and public personal injury claims, liaising with stores, insurers and solicitors. Investigating claims and obtaining documentation Ensuring solicitor letters and court claim forms are handled within required legal deadlines. Providing advice and dealing with property claims, proving third-party negligence to recover losses for the business. motor claims and liaising with insurers to support risk management solutions. rehabilitation support to employees following workplace accidents in conjunction with employer liability insurers. Attending regular meetings with solicitors, brokers and insurers to ensure processes, documentation and risk management systems support effective with and providing advice and information to Customer Service and People Monitoring changes in legislation and court rulings that may impact insurance and safety within the business. Attending quarterly meetings with third-party cost consultants dealing with landlord insurance matters. Regularly checking the Display Screen Equipment (DSE) database, providing advice and carrying out assessments for Head Office employees when required. Maintaining and updating the Safety Handbook on the Superdrug and Savers Store Intranet. Providing eye test advice and Specsavers vouchers upon request. Checking invoices through Bottomline to ensure accuracy, prevent duplication and allocate costs correctly. Assisting with ad hoc requests both within and outside the department, taking Producing reports and providing data analysis as required for internal reporting purposes. This job is a good fit for you if: You enjoy working in a fast-paced retail Head Office environment. You have excellent organisational and communication skills. You have strong attention to detail. You can work to deadlines and prioritise your workload effectively. You are comfortable following established processes whilst also using your own initiative. You enjoy building relationships and collaborating with a variety of internal and external stakeholders. Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them. Understands customer needs and empowers others to remove any service. Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport. Always prioritises actions which delight the customer/colleague. Suggests and supports new ideas and ways of working which are designed to improve service Are confident using data to make tactical decisions. Are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area. Actively looks for new ways of working through Ai that would benefit the business and move things forward Actively developing your ability to use AI effectively and think critically about outputs. Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion What you'll need: PC skills, particularly Microsoft Word, Excel and PowerPoint. A good understanding of personal injury, property and motor claims legislation and processes. Knowledge of health and safety legislation and best practice. A flexible and adaptable team-player mindset. Confidence communicating with a wide range of people and building positive working relationships. A positive, energetic and professional approach to work. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform Confidently communicates, challenges and gives feedback to others. Encourages teamwork & collaboration between their own team and others. Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value. Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions. Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special! For information on how we manage and store your data please go to
Aug 24, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day! Hours:37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Provide insurance and safety advice to employees in line with Company policy and procedures and current legislation. Manage the day-to-day handling of the business' insurance claims and assist the Insurance Manager and Safety Team in achieving departmental objectives by liaising with internal and external stakeholders. Managing product, employee and public personal injury claims, liaising with stores, insurers and solicitors. Investigating claims and obtaining documentation Ensuring solicitor letters and court claim forms are handled within required legal deadlines. Providing advice and dealing with property claims, proving third-party negligence to recover losses for the business. motor claims and liaising with insurers to support risk management solutions. rehabilitation support to employees following workplace accidents in conjunction with employer liability insurers. Attending regular meetings with solicitors, brokers and insurers to ensure processes, documentation and risk management systems support effective with and providing advice and information to Customer Service and People Monitoring changes in legislation and court rulings that may impact insurance and safety within the business. Attending quarterly meetings with third-party cost consultants dealing with landlord insurance matters. Regularly checking the Display Screen Equipment (DSE) database, providing advice and carrying out assessments for Head Office employees when required. Maintaining and updating the Safety Handbook on the Superdrug and Savers Store Intranet. Providing eye test advice and Specsavers vouchers upon request. Checking invoices through Bottomline to ensure accuracy, prevent duplication and allocate costs correctly. Assisting with ad hoc requests both within and outside the department, taking Producing reports and providing data analysis as required for internal reporting purposes. This job is a good fit for you if: You enjoy working in a fast-paced retail Head Office environment. You have excellent organisational and communication skills. You have strong attention to detail. You can work to deadlines and prioritise your workload effectively. You are comfortable following established processes whilst also using your own initiative. You enjoy building relationships and collaborating with a variety of internal and external stakeholders. Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them. Understands customer needs and empowers others to remove any service. Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport. Always prioritises actions which delight the customer/colleague. Suggests and supports new ideas and ways of working which are designed to improve service Are confident using data to make tactical decisions. Are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area. Actively looks for new ways of working through Ai that would benefit the business and move things forward Actively developing your ability to use AI effectively and think critically about outputs. Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion What you'll need: PC skills, particularly Microsoft Word, Excel and PowerPoint. A good understanding of personal injury, property and motor claims legislation and processes. Knowledge of health and safety legislation and best practice. A flexible and adaptable team-player mindset. Confidence communicating with a wide range of people and building positive working relationships. A positive, energetic and professional approach to work. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform Confidently communicates, challenges and gives feedback to others. Encourages teamwork & collaboration between their own team and others. Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value. Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions. Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special! For information on how we manage and store your data please go to
Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Provide insurance and safety advice to employees in linewith Company policy and procedures and current legislation. Manage theday-to-day handling of the business' insurance claims and assist the InsuranceManager and Safety Team in achieving departmental objectives by liaising withinternal and external stakeholders. A day includes: Managingproduct, employee and public personal injury claims, liaising with stores,insurers and solicitors. Investigating claims and obtaining documentationto help determine liability. Ensuringsolicitor letters and court claim forms are handled within required legaldeadlines. Providingadvice and dealing with property claims, proving third-party negligence torecover losses for the business. Handlingmotor claims and liaising with insurers to support risk managementsolutions. Offeringrehabilitation support to employees following workplace accidents inconjunction with employer liability insurers. Attendingregular meetings with solicitors, brokers and insurers to ensureprocesses, documentation and risk management systems support effectiveclaims defence. Liaisingwith and providing advice and information to Customer Service and PeopleTeams regarding customer accident complaints. Monitoringchanges in legislation and court rulings that may impact insurance andsafety within the business. Attendingquarterly meetings with third-party cost consultants dealing with landlordinsurance matters. Regularlychecking the Display Screen Equipment (DSE) database, providing advice andcarrying out assessments for Head Office employees when required. Maintainingand updating the Safety Handbook on the Superdrug and Savers StoreIntranet. Providingeye test advice and Specsavers vouchers upon request. Checkinginvoices through Bottomline to ensure accuracy, prevent duplication andallocate costs correctly. Assistingwith ad hoc requests both within and outside the department, takingownership to resolve queries. Producingreports and providing data analysis as required for internal reportingpurposes. This job is a good fit for you if: Youenjoy working in a fast-paced retail Head Office environment. Youhave excellent organisational and communication skills. Youhave strong attention to detail. Youcan work to deadlines and prioritise your workload effectively. Youare comfortable following established processes whilst also using your owninitiative. Youenjoy building relationships and collaborating with a variety of internaland external stakeholders. Sees every interaction with the customer as an opportunity todelight them and comfortable using different platforms to communicate with them. Understands customer needs and empowers others to remove anybarriers to deliver great service. Uses positive language and behaviours in all interactions withcustomers and colleagues, building trust and rapport. Always prioritises actions which delight the customer/colleague. Suggests and supports new ideas and ways of working which aredesigned to improve service Are confident using data to make tactical decisions. Are knowledgeable about their specialism and has an awareness oftheir wider market and to support with the current trends in theirbusiness area. Actively looks for new ways of working through Ai that wouldbenefit the business and move things forward Actively developing your ability to use AI effectively and thinkcritically about outputs. Strengthen Human Touch - Keeping the human element strong:Balancing AI efficiency with human coaching, empathy, and team cohesion What you will need: ExcellentPC skills, particularly Microsoft Word, Excel and PowerPoint. Agood understanding of personal injury, property and motor claimslegislation and processes. Knowledgeof health and safety legislation and best practice. Aflexible and adaptable team-player mindset. Confidencecommunicating with a wide range of people and building positive workingrelationships. Apositive, energetic and professional approach to work. Be the voice of customers and orchestrate the organisation to livethe brand purpose and inspire a customer-first culture to build customerlove in every touchpoint of our Online and Offline platform Confidently communicates, challenges and gives feedback to others. Encourages teamwork & collaboration betweentheir own team andothers. Recognises the strengths & contribution of various teams,builds on networks to understand priorities of others and how to addvalue. Seeks feedback and listens to it, takes responsibility to findpositive outcomes and solutions. Generating ideas and feeling that they can be shared both withintheir immediate team and also outside of the team. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special! For information on how we manage and store your data please go to
Aug 24, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Provide insurance and safety advice to employees in linewith Company policy and procedures and current legislation. Manage theday-to-day handling of the business' insurance claims and assist the InsuranceManager and Safety Team in achieving departmental objectives by liaising withinternal and external stakeholders. A day includes: Managingproduct, employee and public personal injury claims, liaising with stores,insurers and solicitors. Investigating claims and obtaining documentationto help determine liability. Ensuringsolicitor letters and court claim forms are handled within required legaldeadlines. Providingadvice and dealing with property claims, proving third-party negligence torecover losses for the business. Handlingmotor claims and liaising with insurers to support risk managementsolutions. Offeringrehabilitation support to employees following workplace accidents inconjunction with employer liability insurers. Attendingregular meetings with solicitors, brokers and insurers to ensureprocesses, documentation and risk management systems support effectiveclaims defence. Liaisingwith and providing advice and information to Customer Service and PeopleTeams regarding customer accident complaints. Monitoringchanges in legislation and court rulings that may impact insurance andsafety within the business. Attendingquarterly meetings with third-party cost consultants dealing with landlordinsurance matters. Regularlychecking the Display Screen Equipment (DSE) database, providing advice andcarrying out assessments for Head Office employees when required. Maintainingand updating the Safety Handbook on the Superdrug and Savers StoreIntranet. Providingeye test advice and Specsavers vouchers upon request. Checkinginvoices through Bottomline to ensure accuracy, prevent duplication andallocate costs correctly. Assistingwith ad hoc requests both within and outside the department, takingownership to resolve queries. Producingreports and providing data analysis as required for internal reportingpurposes. This job is a good fit for you if: Youenjoy working in a fast-paced retail Head Office environment. Youhave excellent organisational and communication skills. Youhave strong attention to detail. Youcan work to deadlines and prioritise your workload effectively. Youare comfortable following established processes whilst also using your owninitiative. Youenjoy building relationships and collaborating with a variety of internaland external stakeholders. Sees every interaction with the customer as an opportunity todelight them and comfortable using different platforms to communicate with them. Understands customer needs and empowers others to remove anybarriers to deliver great service. Uses positive language and behaviours in all interactions withcustomers and colleagues, building trust and rapport. Always prioritises actions which delight the customer/colleague. Suggests and supports new ideas and ways of working which aredesigned to improve service Are confident using data to make tactical decisions. Are knowledgeable about their specialism and has an awareness oftheir wider market and to support with the current trends in theirbusiness area. Actively looks for new ways of working through Ai that wouldbenefit the business and move things forward Actively developing your ability to use AI effectively and thinkcritically about outputs. Strengthen Human Touch - Keeping the human element strong:Balancing AI efficiency with human coaching, empathy, and team cohesion What you will need: ExcellentPC skills, particularly Microsoft Word, Excel and PowerPoint. Agood understanding of personal injury, property and motor claimslegislation and processes. Knowledgeof health and safety legislation and best practice. Aflexible and adaptable team-player mindset. Confidencecommunicating with a wide range of people and building positive workingrelationships. Apositive, energetic and professional approach to work. Be the voice of customers and orchestrate the organisation to livethe brand purpose and inspire a customer-first culture to build customerlove in every touchpoint of our Online and Offline platform Confidently communicates, challenges and gives feedback to others. Encourages teamwork & collaboration betweentheir own team andothers. Recognises the strengths & contribution of various teams,builds on networks to understand priorities of others and how to addvalue. Seeks feedback and listens to it, takes responsibility to findpositive outcomes and solutions. Generating ideas and feeling that they can be shared both withintheir immediate team and also outside of the team. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special! For information on how we manage and store your data please go to
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Portsmouth Magistrates Court. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is temporary working 22.5 hours per week. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Role As a Team Leader for the Witness Service you will: support the delivery of a high quality, safe, and consistent service for all witnesses attending court. lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. manage rotas, resource planning, and service coverage across the court cluster. promote excellent communication across teams, facilitating team meetings, and sharing learning. build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. You will have: Strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Strong communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. Aboutthe WitnessService The Witness Service provides free,independent support to anywitnessgiving evidence in criminal courts in England and Wales-both for the prosecution and thedefense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved familymembers,friends and family who areaccompanyingwitnesses in court. This is an exceptional opportunity to help us ensure a smooth transition andshape a high-quality, high-impact and trauma-informed service-so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Aug 21, 2026
Full time
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Portsmouth Magistrates Court. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is temporary working 22.5 hours per week. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Role As a Team Leader for the Witness Service you will: support the delivery of a high quality, safe, and consistent service for all witnesses attending court. lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. manage rotas, resource planning, and service coverage across the court cluster. promote excellent communication across teams, facilitating team meetings, and sharing learning. build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. You will have: Strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Strong communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. Aboutthe WitnessService The Witness Service provides free,independent support to anywitnessgiving evidence in criminal courts in England and Wales-both for the prosecution and thedefense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved familymembers,friends and family who areaccompanyingwitnesses in court. This is an exceptional opportunity to help us ensure a smooth transition andshape a high-quality, high-impact and trauma-informed service-so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Female Black & Minoritised Ethnic Communities Independent Sexual Violence Advisor (BME ISVA) Job Title: Black and Minoritized Female Independent Sexual Violence Advisor (ISVA) Working with Adult Victims of Rape or Sexual Assault. Responsible to: Specialist and Adult Team Leader Hours: 37.5 hours per week To Cover: Mon to Fri 8.30am - 5.30pm Includes Saturday working on a rota system (around 1 in 16) Contract: Maternity Contract Salary: £30,518 - £32,061 per annum depending on experience Location: Office is located in Bristol (required to travel across Avon and Somerset and will include some Home Working). Driving Licence essential Award Winning Service Safe Link Would you like to work for an award winning service by providing specialist sexual violence support to Black and Minoritised Ethnic Communities victims who live across Avon and Somerset? We have a rewarding and exciting opportunity available for a Female Black and Minoritised Ethnic Communities Independent Sexual Violence Advisor (BME ISVA) to join our team based in Bristol (with requirement to travel across Avon and Somerset). You will join us on a Maternity Cover Contract working full-time 37.5 hours each week on a rota basis (8.30am - 4.30pm and 9.30am - 5.30pm on alternate weeks, an occasional Saturday morning on a rota (around 1 in 16) and to be available to work until 8 pm if required). You will provide support and advocacy to victims who have experienced rape or sexual assault. In return, you will receive a competitive salary of Point 16 £30,518 - Point 19 £32,061 per annum (depending on experience) plus benefits. MAIN OBJECTIVES This post will provide support and advocacy to adult victims (18+) of rape and sexual abuse across Avon and Somerset. The role involves empowering victims to increase their options; make positive choices/decisions; increase their confidence; safety and to enable and empower them to cope and recover from their experience. To work alongside our colleagues from Operation Bluestone, you will attend police stations to deliver training, co locate in two stations in A&S, attend ABE's when needed at short notice this would be up to 8pm when necessary. Working with the victim and their family to establish a support network and create a complete package of support, within and outside the criminal justice system. To promote the service, establish positive, proactive and innovative working relationships with partner agencies and coordinate the provision of multi-agency support. To liaise effectively and collaboratively with appropriate agencies and community groups to ensure the best access to services and meaningful community engagement for service users. Providing training to professionals about rape and sexual abuse, discuss barriers and the support that is available to survivors in Avon and Somerset. Work collaboratively within an integrated team of ISVA's working across Avon and Somerset supporting with victims who are adults (18+); children and young people (U18) and historic victims (adult or children and young people). Champion service user empowerment and involvement by ensuring our services: Are accessible to all potential service users; Value and respect service users as the experts of their experience; Work in strength-based and solution-focused ways with clients; Facilitate agreed actions into practice; and Use service user feedback and involvement to improve our service Have a Think Family approach PRINCIPAL RESPONSIBILITIES 1. Referrals and Assessments 1.1 Promote the service through building positive relationships with current, potential referrers and service users to ensure a steady flow of appropriate referrals. 1.2 Take referrals from with the Bridge, Lighthouse, self-referrals and those from voluntary and statutory agencies. 1.3 Carry out risk and needs assessments with the victim, co-produce support and risk management plans with them (and if appropriate carer), ensure their needs and circumstances are reflected within all safety and support plans. 1.4 Regularly review and amend the plans, respond flexibly as the individuals needs and risks change. 1.5 If the rape or sexual assault is domestic, carry out a DASH risk assessment and make referrals to the Multi Agency Risk Assessment Conference (MARAC) as necessary and carry out follow-up actions agreed in the MARAC. 1.6 Liaise closely with victim and referral agencies and keep them informed of progress and outcome of their referral/assessment. 1.7 Develop and maintain effective communication systems with key partners including the BRIDGE, Police, PROTECT, CPS, Court Service, Lighthouse, Health, SARSAS, Victim Support Witness Service and other voluntary sector organisations across the Avon and Somerset. 2. Support 2.1 Build rapport and trust with service users through regular support sessions, which can be a combination of face to face appointments, telephone, email, text, and skype/facetime/zoom. 2.2 Advocate on behalf of service users in a professional and respectful manner, encouraging and enabling service users to have their own voice and develop self-resilience. 2.3 To liaise closely with carers and responsible adults as necessary. 2.4 To liaise with other agencies including Social Services, health visitors, housing, education providers, employers, police and to share information, as appropriate, in line with Missing Link's confidentiality policy. 2.5 Support service users within the context of their family and help them to develop positive family relationships. 2.6 Support and empower service users with forming positive relationships and articulating sexual boundaries and personal space. 2.7 Where relevant make referrals to sexual health services and support service users to attend. 2.8 Maintain knowledge of local services, encourage engagement and reduce the service user's isolation. 2.9 Enable and encourage service users to take advantage of all services relevant to their needs and safety such as legal advice, housing support, benefits entitlement, education, medical treatment, counselling etc. Assist clients in gaining access to solicitors, advice agencies, housing departments. 2.10 Provide support as part of an integrated approach by working in partnership with other voluntary and statutory agencies (e.g. the police, local authority, social services, housing, youth service, education/ training/ employment agencies, primary health services, mental health, counselling and substance misuse services) to ensure efficient mechanisms for referrals and to advocate for service users to ensure their needs are met. Children and Young People's voice is central to informing services. Addresses safety, educational, health and emotional needs. Supports them understand their experience. Equips them with skills to recover and grow up to form positive, equal, safe relationships. 2.12 Using the Cope and Recover framework by supporting victims to cope with the immediate impacts of the crime and Recover from the harm experienced. 2.13 Deliver high quality services adhering to national standards including following the Revised Victims Code of Conduct. 2.14 Support service users to increase independence and support their recovery by developing their own support networks, taking up training, education and employment opportunities, maximise income, reducing debts etc. 2.15 Support and advise service users on legal options and the criminal justice system / police process which can include making a personal witness statement, arranging pre-trial visits and advise service users on how to respond to possible outcomes, as well as informing service users on the investigative and prosecution processes of the criminal justice system. 2.16 Liaise closely with the police, CPS, Witness Service and other service providers on behalf of the service user, having particular regard to any domestic abuse, safeguarding children or adult at risk issues and requirements. 2.17 Provide follow up support after court has ended and provide information and support in relation to making Criminal Injuries Compensation Claims. 2.18 Recognise, respect and address the needs of service-users who face particular barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people, women and men with complex needs and other hard to reach groups. 2.19 Safeguard the welfare of children, young people and adults at risk; working within Missing Link's safeguarding policies, South West Child Protection Procedures and local procedures for safeguarding adults at risk. Monitor all safeguarding concerns and make appropriate referrals to First Response/Care Direct as necessary. 2.20 At an appropriate time and in a planned way, negotiate and agree with service user the planned withdrawal of Safe Link's support. 3. Record keeping and monitoring 3.1 Maintain up to date, accurate, legible and accessible records of all work and contact with service users, other agencies/professionals and others (e.g. carers, families), ensuring that they meet the requirements of data protection and confidentiality. 3.2 Ensure all client records, outcome and monitoring data is accurately recorded using the Oasis case management system and any other record/monitoring systems . click apply for full job details
Aug 21, 2026
Full time
Female Black & Minoritised Ethnic Communities Independent Sexual Violence Advisor (BME ISVA) Job Title: Black and Minoritized Female Independent Sexual Violence Advisor (ISVA) Working with Adult Victims of Rape or Sexual Assault. Responsible to: Specialist and Adult Team Leader Hours: 37.5 hours per week To Cover: Mon to Fri 8.30am - 5.30pm Includes Saturday working on a rota system (around 1 in 16) Contract: Maternity Contract Salary: £30,518 - £32,061 per annum depending on experience Location: Office is located in Bristol (required to travel across Avon and Somerset and will include some Home Working). Driving Licence essential Award Winning Service Safe Link Would you like to work for an award winning service by providing specialist sexual violence support to Black and Minoritised Ethnic Communities victims who live across Avon and Somerset? We have a rewarding and exciting opportunity available for a Female Black and Minoritised Ethnic Communities Independent Sexual Violence Advisor (BME ISVA) to join our team based in Bristol (with requirement to travel across Avon and Somerset). You will join us on a Maternity Cover Contract working full-time 37.5 hours each week on a rota basis (8.30am - 4.30pm and 9.30am - 5.30pm on alternate weeks, an occasional Saturday morning on a rota (around 1 in 16) and to be available to work until 8 pm if required). You will provide support and advocacy to victims who have experienced rape or sexual assault. In return, you will receive a competitive salary of Point 16 £30,518 - Point 19 £32,061 per annum (depending on experience) plus benefits. MAIN OBJECTIVES This post will provide support and advocacy to adult victims (18+) of rape and sexual abuse across Avon and Somerset. The role involves empowering victims to increase their options; make positive choices/decisions; increase their confidence; safety and to enable and empower them to cope and recover from their experience. To work alongside our colleagues from Operation Bluestone, you will attend police stations to deliver training, co locate in two stations in A&S, attend ABE's when needed at short notice this would be up to 8pm when necessary. Working with the victim and their family to establish a support network and create a complete package of support, within and outside the criminal justice system. To promote the service, establish positive, proactive and innovative working relationships with partner agencies and coordinate the provision of multi-agency support. To liaise effectively and collaboratively with appropriate agencies and community groups to ensure the best access to services and meaningful community engagement for service users. Providing training to professionals about rape and sexual abuse, discuss barriers and the support that is available to survivors in Avon and Somerset. Work collaboratively within an integrated team of ISVA's working across Avon and Somerset supporting with victims who are adults (18+); children and young people (U18) and historic victims (adult or children and young people). Champion service user empowerment and involvement by ensuring our services: Are accessible to all potential service users; Value and respect service users as the experts of their experience; Work in strength-based and solution-focused ways with clients; Facilitate agreed actions into practice; and Use service user feedback and involvement to improve our service Have a Think Family approach PRINCIPAL RESPONSIBILITIES 1. Referrals and Assessments 1.1 Promote the service through building positive relationships with current, potential referrers and service users to ensure a steady flow of appropriate referrals. 1.2 Take referrals from with the Bridge, Lighthouse, self-referrals and those from voluntary and statutory agencies. 1.3 Carry out risk and needs assessments with the victim, co-produce support and risk management plans with them (and if appropriate carer), ensure their needs and circumstances are reflected within all safety and support plans. 1.4 Regularly review and amend the plans, respond flexibly as the individuals needs and risks change. 1.5 If the rape or sexual assault is domestic, carry out a DASH risk assessment and make referrals to the Multi Agency Risk Assessment Conference (MARAC) as necessary and carry out follow-up actions agreed in the MARAC. 1.6 Liaise closely with victim and referral agencies and keep them informed of progress and outcome of their referral/assessment. 1.7 Develop and maintain effective communication systems with key partners including the BRIDGE, Police, PROTECT, CPS, Court Service, Lighthouse, Health, SARSAS, Victim Support Witness Service and other voluntary sector organisations across the Avon and Somerset. 2. Support 2.1 Build rapport and trust with service users through regular support sessions, which can be a combination of face to face appointments, telephone, email, text, and skype/facetime/zoom. 2.2 Advocate on behalf of service users in a professional and respectful manner, encouraging and enabling service users to have their own voice and develop self-resilience. 2.3 To liaise closely with carers and responsible adults as necessary. 2.4 To liaise with other agencies including Social Services, health visitors, housing, education providers, employers, police and to share information, as appropriate, in line with Missing Link's confidentiality policy. 2.5 Support service users within the context of their family and help them to develop positive family relationships. 2.6 Support and empower service users with forming positive relationships and articulating sexual boundaries and personal space. 2.7 Where relevant make referrals to sexual health services and support service users to attend. 2.8 Maintain knowledge of local services, encourage engagement and reduce the service user's isolation. 2.9 Enable and encourage service users to take advantage of all services relevant to their needs and safety such as legal advice, housing support, benefits entitlement, education, medical treatment, counselling etc. Assist clients in gaining access to solicitors, advice agencies, housing departments. 2.10 Provide support as part of an integrated approach by working in partnership with other voluntary and statutory agencies (e.g. the police, local authority, social services, housing, youth service, education/ training/ employment agencies, primary health services, mental health, counselling and substance misuse services) to ensure efficient mechanisms for referrals and to advocate for service users to ensure their needs are met. Children and Young People's voice is central to informing services. Addresses safety, educational, health and emotional needs. Supports them understand their experience. Equips them with skills to recover and grow up to form positive, equal, safe relationships. 2.12 Using the Cope and Recover framework by supporting victims to cope with the immediate impacts of the crime and Recover from the harm experienced. 2.13 Deliver high quality services adhering to national standards including following the Revised Victims Code of Conduct. 2.14 Support service users to increase independence and support their recovery by developing their own support networks, taking up training, education and employment opportunities, maximise income, reducing debts etc. 2.15 Support and advise service users on legal options and the criminal justice system / police process which can include making a personal witness statement, arranging pre-trial visits and advise service users on how to respond to possible outcomes, as well as informing service users on the investigative and prosecution processes of the criminal justice system. 2.16 Liaise closely with the police, CPS, Witness Service and other service providers on behalf of the service user, having particular regard to any domestic abuse, safeguarding children or adult at risk issues and requirements. 2.17 Provide follow up support after court has ended and provide information and support in relation to making Criminal Injuries Compensation Claims. 2.18 Recognise, respect and address the needs of service-users who face particular barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people, women and men with complex needs and other hard to reach groups. 2.19 Safeguard the welfare of children, young people and adults at risk; working within Missing Link's safeguarding policies, South West Child Protection Procedures and local procedures for safeguarding adults at risk. Monitor all safeguarding concerns and make appropriate referrals to First Response/Care Direct as necessary. 2.20 At an appropriate time and in a planned way, negotiate and agree with service user the planned withdrawal of Safe Link's support. 3. Record keeping and monitoring 3.1 Maintain up to date, accurate, legible and accessible records of all work and contact with service users, other agencies/professionals and others (e.g. carers, families), ensuring that they meet the requirements of data protection and confidentiality. 3.2 Ensure all client records, outcome and monitoring data is accurately recorded using the Oasis case management system and any other record/monitoring systems . click apply for full job details
Associate, Employment & Partnerships (ideally 2 - 4 years PQE) We would like to hire an Employment solicitor to join our vibrant and well-regarded Employment & Partnerships team on a permanent and fulltime basis. You will ideally have 2 -4 years' PQE from a similar firm, City firm or employment boutique. Experience in corporate (employers) and individual client work, such as for companies, family offices, partnerships, senior executives or partners is required. Experience of investigations is a plus but not essential. We are renowned for our private wealth and real estate focus, together with our strong corporate and commercial and dispute resolution teams. We work alongside individuals, families and businesses across a wide range of complex matters and situations. What makes us different is how we build closer connections with our clients to deliver exceptional results. We do it through creating genuine relationships, a sharp focus on what matters to them and the flexibility to adapt our advice to their situation. When you come through our door, you'll notice how genuinely open, friendly and authentic people are. We work well together because we have fun together. We take your happiness and wellbeing seriously. Here, you are free to express yourself and be the best you can be. Delivering exceptional results takes on a different meaning at Forsters. For us, it's about being more closely connected to clients, each other and our communities. It's what drives us, them and you forward. Why this team? At Forsters, our employment and partnerships practice spans the entire lifecycle of the working relationship. Experienced in the demands and challenges of every stage, we advise employers, partnerships and individuals across a broad variety sectors, in relation to contentious and non-contentious matters. We are trusted advisors to employers in managing and resolving workplace issues. Our diverse experience ranges from large-scale reorganisations and urgent litigation in the High Court and Tribunals, through to dealing with day-to-day issues, contracts and policies. We advise senior individuals on all areas of their employee / employer relationship, from joining through to exit. Because we work with employers, partnerships and individuals, we sit on all sides of the table. We have a wealth of expertise and experience, which means we bring a rounded, balanced perspective and advice that is both holistic and strategic. The world of employment law is at the centre of powerful trends such as reputation management, workplace well-being, ESG, data protection and artificial intelligence. It is becoming increasingly complex to navigate especially in light of the Government's planned reform to workers' rights. Whatever your challenge, we bring together the right experience, skills and approach to help you address it. What makes us different is how we work with our clients. We listen carefully, start with the desired outcome and work our way back. We are client-driven, empathetic and respectful. We are resolutions-focused, robust yet reasonable, measured yet sensible. We are always by your side throughout what is often a challenging and emotionally testing process, going that extra mile to make a difference. Together, our technical expertise, deep experience, unique approach and proven track record mean we can help you navigate whatever the increasingly complex world of employment and partnership law presents you with. The role and responsibilities: Experience in corporate (employers) and individual client work, such as for companies, family offices, partnerships, senior executives or partners is required. Experience of investigations is a plus but not essential. This is a fantastic opportunity to advance your career in a dynamic and supportive environment. The successful candidate will predominantly support Jo Keddie , Partner and Head of the team and other Partners and senior lawyers, in the firm's flourishing senior executive and partnership practices. What we offer: A broad and interesting range of work for top-tier clients, with one of the limited number of specialist senior executive and partnership practices in London. An exciting mix of contentious and non-contentious work, including high-profile and high-value cases. Great opportunities to support our know-how and business development initiatives, while developing your own knowledge and practice. A nurturing, collegiate atmosphere focused on developing you to your best potential and with real opportunity for training, investment and progression. A genuinely open, friendly and fun firm culture, working with colleagues who are committed to delivering exceptional service and results for clients as well as enjoying the camaraderie within the team itself. What is the environment? You'll be in an environment of happiness, collaboration and flexibility. We take our work seriously and being happy and having fun is an integral part of that. We work both in and out of the office in Marylebone depending on what's best for our clients, our team, our business and our professional growth. Are we right for you? We are looking for you to bring your energy and enthusiasm to work every day and to collaborate and work with colleagues as one team, to listen and consider each other. We ask you to take responsibility for your growth and development, share your ideas and let us know what you want to achieve. We are looking for you to get involved in our responsible business activities, pro bono, community and sustainability initiatives. Other skills required: Strong academic and people skills. Enthusiasm and drive to deliver exceptional service for clients. Experience and interest in corporate/respondent and individual client/claimant work, including a broad range of employers, family offices, partnerships, senior executives and partners. Experience of investigations is a plus but not essential. The successful candidate will have the opportunity to explore this growth area if of interest. Who you are: Dedicated, collaborative and team oriented. Committed to delivering exceptional client outcomes. Value inclusion and contribute to a culture where people feel they belong. A learning mindset, proactive and eager to contribute ideas. Bring energy, enthusiasm and a positive approach to work. Be flexible and adaptable, working where needed for the best outcomes. Demonstrate integrity, professionalism and a client-centric approach. Equal opportunities Forsters LLP is an equal opportunities employer and is committed to ensuring an inclusive and accessible hiring experience for everyone. We strive to attract and encourage applications from all candidates regardless of their gender, age, race, nationality, marital status, disability, sex, sexual orientation or religious beliefs. Click here to find out more about how we are committed to building a culture where our people can thrive. If you require any support or adjustments in the application or hiring process, please let us know.
Aug 20, 2026
Full time
Associate, Employment & Partnerships (ideally 2 - 4 years PQE) We would like to hire an Employment solicitor to join our vibrant and well-regarded Employment & Partnerships team on a permanent and fulltime basis. You will ideally have 2 -4 years' PQE from a similar firm, City firm or employment boutique. Experience in corporate (employers) and individual client work, such as for companies, family offices, partnerships, senior executives or partners is required. Experience of investigations is a plus but not essential. We are renowned for our private wealth and real estate focus, together with our strong corporate and commercial and dispute resolution teams. We work alongside individuals, families and businesses across a wide range of complex matters and situations. What makes us different is how we build closer connections with our clients to deliver exceptional results. We do it through creating genuine relationships, a sharp focus on what matters to them and the flexibility to adapt our advice to their situation. When you come through our door, you'll notice how genuinely open, friendly and authentic people are. We work well together because we have fun together. We take your happiness and wellbeing seriously. Here, you are free to express yourself and be the best you can be. Delivering exceptional results takes on a different meaning at Forsters. For us, it's about being more closely connected to clients, each other and our communities. It's what drives us, them and you forward. Why this team? At Forsters, our employment and partnerships practice spans the entire lifecycle of the working relationship. Experienced in the demands and challenges of every stage, we advise employers, partnerships and individuals across a broad variety sectors, in relation to contentious and non-contentious matters. We are trusted advisors to employers in managing and resolving workplace issues. Our diverse experience ranges from large-scale reorganisations and urgent litigation in the High Court and Tribunals, through to dealing with day-to-day issues, contracts and policies. We advise senior individuals on all areas of their employee / employer relationship, from joining through to exit. Because we work with employers, partnerships and individuals, we sit on all sides of the table. We have a wealth of expertise and experience, which means we bring a rounded, balanced perspective and advice that is both holistic and strategic. The world of employment law is at the centre of powerful trends such as reputation management, workplace well-being, ESG, data protection and artificial intelligence. It is becoming increasingly complex to navigate especially in light of the Government's planned reform to workers' rights. Whatever your challenge, we bring together the right experience, skills and approach to help you address it. What makes us different is how we work with our clients. We listen carefully, start with the desired outcome and work our way back. We are client-driven, empathetic and respectful. We are resolutions-focused, robust yet reasonable, measured yet sensible. We are always by your side throughout what is often a challenging and emotionally testing process, going that extra mile to make a difference. Together, our technical expertise, deep experience, unique approach and proven track record mean we can help you navigate whatever the increasingly complex world of employment and partnership law presents you with. The role and responsibilities: Experience in corporate (employers) and individual client work, such as for companies, family offices, partnerships, senior executives or partners is required. Experience of investigations is a plus but not essential. This is a fantastic opportunity to advance your career in a dynamic and supportive environment. The successful candidate will predominantly support Jo Keddie , Partner and Head of the team and other Partners and senior lawyers, in the firm's flourishing senior executive and partnership practices. What we offer: A broad and interesting range of work for top-tier clients, with one of the limited number of specialist senior executive and partnership practices in London. An exciting mix of contentious and non-contentious work, including high-profile and high-value cases. Great opportunities to support our know-how and business development initiatives, while developing your own knowledge and practice. A nurturing, collegiate atmosphere focused on developing you to your best potential and with real opportunity for training, investment and progression. A genuinely open, friendly and fun firm culture, working with colleagues who are committed to delivering exceptional service and results for clients as well as enjoying the camaraderie within the team itself. What is the environment? You'll be in an environment of happiness, collaboration and flexibility. We take our work seriously and being happy and having fun is an integral part of that. We work both in and out of the office in Marylebone depending on what's best for our clients, our team, our business and our professional growth. Are we right for you? We are looking for you to bring your energy and enthusiasm to work every day and to collaborate and work with colleagues as one team, to listen and consider each other. We ask you to take responsibility for your growth and development, share your ideas and let us know what you want to achieve. We are looking for you to get involved in our responsible business activities, pro bono, community and sustainability initiatives. Other skills required: Strong academic and people skills. Enthusiasm and drive to deliver exceptional service for clients. Experience and interest in corporate/respondent and individual client/claimant work, including a broad range of employers, family offices, partnerships, senior executives and partners. Experience of investigations is a plus but not essential. The successful candidate will have the opportunity to explore this growth area if of interest. Who you are: Dedicated, collaborative and team oriented. Committed to delivering exceptional client outcomes. Value inclusion and contribute to a culture where people feel they belong. A learning mindset, proactive and eager to contribute ideas. Bring energy, enthusiasm and a positive approach to work. Be flexible and adaptable, working where needed for the best outcomes. Demonstrate integrity, professionalism and a client-centric approach. Equal opportunities Forsters LLP is an equal opportunities employer and is committed to ensuring an inclusive and accessible hiring experience for everyone. We strive to attract and encourage applications from all candidates regardless of their gender, age, race, nationality, marital status, disability, sex, sexual orientation or religious beliefs. Click here to find out more about how we are committed to building a culture where our people can thrive. If you require any support or adjustments in the application or hiring process, please let us know.
Paralegal - Family When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you looking to build a successful career in Family Law with one of the Thames Valley's leading law firms? Field Seymour Parkes is seeking an ambitious and motivated Paralegal to join its highly regarded Family team. This is an excellent opportunity for an aspiring legal professional to gain hands-on experience across a broad range of family law matters while working alongside experienced solicitors and partners in a supportive and collaborative environment. Whether you are a law graduate looking to begin your legal career or an experienced paralegal seeking your next challenge, this role offers exposure to high-quality work and a clear pathway for professional development. The Opportunity As a Family Paralegal, you will play an integral role in supporting the team on a wide variety of matters, including: Divorce and separation Financial remedy proceedings Private children matters Cohabitation disputes Pre-nuptial and post-nuptial agreements Domestic abuse cases General family law advisory work Working closely with fee earners at all levels, your responsibilities will include: Managing client correspondence and maintaining files Drafting legal documents, court forms and witness statements Preparing court bundles and supporting litigation processes Conducting legal and factual research Liaising with clients, counsel, courts and other third parties Attending client meetings and taking detailed notes Assisting with the day-to-day management of cases Ensuring compliance with regulatory and firm procedures About You We are looking for an individual who combines strong academic credentials with a genuine interest in Family Law. You will ideally have: A degree (minimum 2:1 preferred) Excellent organisational skills and attention to detail Strong written and verbal communication skills A professional, empathetic and client-focused approach The ability to manage competing priorities effectively A proactive attitude and willingness to learn The ability to work both independently and collaboratively What We Offer In return, Field Seymour Parkes offers: A competitive salary and benefits package Exposure to high-quality and varied family law work The opportunity to work alongside highly experienced lawyers Ongoing training and mentoring A supportive and inclusive working environment Clear opportunities for career progression Modern offices in the heart of Reading The chance to develop your legal career with one of the region's most respected firms Why Field Seymour Parkes? Field Seymour Parkes is recognised for delivering exceptional legal advice and outstanding client service. Our Family team is known for providing practical, sensitive and commercially focused guidance to clients during some of the most important and challenging periods of their lives. This is a fantastic opportunity to gain valuable experience, develop your technical expertise, and build a long-term career within a firm that is genuinely committed to investing in its people. If you are passionate about Family Law and ready to take the next step in your legal career, we would love to hear from you. Apply today and become part of the Field Seymour Parkes team.
Aug 20, 2026
Full time
Paralegal - Family When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you looking to build a successful career in Family Law with one of the Thames Valley's leading law firms? Field Seymour Parkes is seeking an ambitious and motivated Paralegal to join its highly regarded Family team. This is an excellent opportunity for an aspiring legal professional to gain hands-on experience across a broad range of family law matters while working alongside experienced solicitors and partners in a supportive and collaborative environment. Whether you are a law graduate looking to begin your legal career or an experienced paralegal seeking your next challenge, this role offers exposure to high-quality work and a clear pathway for professional development. The Opportunity As a Family Paralegal, you will play an integral role in supporting the team on a wide variety of matters, including: Divorce and separation Financial remedy proceedings Private children matters Cohabitation disputes Pre-nuptial and post-nuptial agreements Domestic abuse cases General family law advisory work Working closely with fee earners at all levels, your responsibilities will include: Managing client correspondence and maintaining files Drafting legal documents, court forms and witness statements Preparing court bundles and supporting litigation processes Conducting legal and factual research Liaising with clients, counsel, courts and other third parties Attending client meetings and taking detailed notes Assisting with the day-to-day management of cases Ensuring compliance with regulatory and firm procedures About You We are looking for an individual who combines strong academic credentials with a genuine interest in Family Law. You will ideally have: A degree (minimum 2:1 preferred) Excellent organisational skills and attention to detail Strong written and verbal communication skills A professional, empathetic and client-focused approach The ability to manage competing priorities effectively A proactive attitude and willingness to learn The ability to work both independently and collaboratively What We Offer In return, Field Seymour Parkes offers: A competitive salary and benefits package Exposure to high-quality and varied family law work The opportunity to work alongside highly experienced lawyers Ongoing training and mentoring A supportive and inclusive working environment Clear opportunities for career progression Modern offices in the heart of Reading The chance to develop your legal career with one of the region's most respected firms Why Field Seymour Parkes? Field Seymour Parkes is recognised for delivering exceptional legal advice and outstanding client service. Our Family team is known for providing practical, sensitive and commercially focused guidance to clients during some of the most important and challenging periods of their lives. This is a fantastic opportunity to gain valuable experience, develop your technical expertise, and build a long-term career within a firm that is genuinely committed to investing in its people. If you are passionate about Family Law and ready to take the next step in your legal career, we would love to hear from you. Apply today and become part of the Field Seymour Parkes team.
Legal, Employment Lawyer, Executive Director, London/Birmingham Job Description OUR IMPACT We work at the intersection of finance and law, providing counsel and advice that support activities across the firm. As a division we are focused on our people and their development and are committed to creating an environment that is diverse and inclusive. We offer numerous training and career development opportunities including a weekly legal training programme, department mentoring schemes and a people development committee tasked with providing tangible tools to help manage and develop careers. The department also has a number of active and varied committees including the Diversity, Pro Bono, Charity and Social Committees and encourages participation in affinity networks. The Employment Law Group (ELG) provides legal support to all divisions across the firm. ELG is responsible for all employment related litigation, regulatory matters, and international advisory work. Working closely with the Human Capital Management (HCM) Division, ELG provides advice and strategic input to the handling of employee relations matters as well as providing support and advice in relation to (amongstother things) internal investigations, legal and regulatory reform implementation, HR policy and strategic projects and transactions. YOUR IMPACT The team has an opening for a senior UK-based employment lawyer working either in our offices in London or in our offices in Birmingham. This is intended to be a broad role covering all key aspects of employment law including the following: Being a trusted advisor to HR colleagues and senior managers on matters across the breadth of our EMEA footprint Managing employment-related disputes in both the employment tribunal and other courts, including managing external counsel where appropriate and coordinating with appropriate internal teams including employee relations and compliance Advising on internal investigations including those with a regulatory dimension Leading and/or participating in a range of strategic projects including corporate transactions, re-organizations, reward and benefit design and implementation and regulatory reform and remediation projects Advice on compensation and benefits matters including pay reporting obligations and relevant policy considerations Qualifications Strong track record of employment law advisory and employment dispute management and resolution gained in private practice, and/or in-house. Financial services experience is an advantage but it is not necessary. 10+ PQE Excellent organizational, project management and communication skills Excellent interpersonal skills: ability to build and maintain strong relationships with relevant business groups within the firm; ability to work with a team of diverse individuals; ability to work collaboratively and as part of a Legal team that is dispersed geographically Highly motivated and proactive; the ability to respond calmly, creatively and quickly in a fast-paced, high-pressure, changing environment Excellent judgment in risk evaluation ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 176209 Job Category Vice President Posting Date 07/14/2026, 08:23 AM Locations London, Greater London, England, United Kingdom Birmingham, West Midlands, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also provide state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer Learn More
Aug 14, 2026
Full time
Legal, Employment Lawyer, Executive Director, London/Birmingham Job Description OUR IMPACT We work at the intersection of finance and law, providing counsel and advice that support activities across the firm. As a division we are focused on our people and their development and are committed to creating an environment that is diverse and inclusive. We offer numerous training and career development opportunities including a weekly legal training programme, department mentoring schemes and a people development committee tasked with providing tangible tools to help manage and develop careers. The department also has a number of active and varied committees including the Diversity, Pro Bono, Charity and Social Committees and encourages participation in affinity networks. The Employment Law Group (ELG) provides legal support to all divisions across the firm. ELG is responsible for all employment related litigation, regulatory matters, and international advisory work. Working closely with the Human Capital Management (HCM) Division, ELG provides advice and strategic input to the handling of employee relations matters as well as providing support and advice in relation to (amongstother things) internal investigations, legal and regulatory reform implementation, HR policy and strategic projects and transactions. YOUR IMPACT The team has an opening for a senior UK-based employment lawyer working either in our offices in London or in our offices in Birmingham. This is intended to be a broad role covering all key aspects of employment law including the following: Being a trusted advisor to HR colleagues and senior managers on matters across the breadth of our EMEA footprint Managing employment-related disputes in both the employment tribunal and other courts, including managing external counsel where appropriate and coordinating with appropriate internal teams including employee relations and compliance Advising on internal investigations including those with a regulatory dimension Leading and/or participating in a range of strategic projects including corporate transactions, re-organizations, reward and benefit design and implementation and regulatory reform and remediation projects Advice on compensation and benefits matters including pay reporting obligations and relevant policy considerations Qualifications Strong track record of employment law advisory and employment dispute management and resolution gained in private practice, and/or in-house. Financial services experience is an advantage but it is not necessary. 10+ PQE Excellent organizational, project management and communication skills Excellent interpersonal skills: ability to build and maintain strong relationships with relevant business groups within the firm; ability to work with a team of diverse individuals; ability to work collaboratively and as part of a Legal team that is dispersed geographically Highly motivated and proactive; the ability to respond calmly, creatively and quickly in a fast-paced, high-pressure, changing environment Excellent judgment in risk evaluation ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 176209 Job Category Vice President Posting Date 07/14/2026, 08:23 AM Locations London, Greater London, England, United Kingdom Birmingham, West Midlands, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also provide state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer Learn More
Property Litigation Solicitor / 6+ PQE / Birmingham / 70k - 80k DOE / A nationally recognised team known for its high-quality work and collaborative culture is looking for an experienced Solicitor to join their growing real estate disputes team! They offer a plethora of benefits including a generous pension scheme, life insurance, and a bonus scheme. To apply or to register your interest, please contact Cassie on or email with your CV. JOB TITLE: Property Litigation Solicitor PQE: 6+ years LOCATION: Birmingham SALARY: 70k - 80k DOE THE ROLE: • This role offers a genuinely varied caseload covering the broad remit of real estate litigation. • As the appointed Property Litigation Solicitor, you will be dealing with a varied mix of property advisory and litigation work across complex commercial leasehold and freehold disputes • Typical work will include but is not limited to possession and forfeiture claims, lease renewals and rent reviews across the high court, county court, and tribunals, as well as the possibility to gain exposure to residential and agricultural litigation matters. • You will manage your own caseload, supervise junior lawyers, support partners on large matters, and contribute to the development of the business dependent on level of experience. THE CANDIDATE: Applications are welcomed from Property Litigation Lawyers with at least 6+ years PQE gained within a firm renowned for their property litigation offerings. You will have gained hands-on real estate disputes experience and have experience of tribunals and court work. You will also be expected to have several skills and attributes such as: • Excellent time and paper management skills. • Good communication and interpersonal skills and the desire to be involved in growing the practice. • Willingness to learn, build new and strengthen client and agent relationships. • The ability to work effectively with colleagues and other team members. THE FIRM: By joining this firm, you will have the opportunity to build your skills and experience within a very highly ranked law firm. This firm is centred on achieving more for clients, their businesses, and the wider communities they serve. They are known for building personal relationships, with advice individually tailored to a client's needs. Superb opportunity to join a national and highly ranked practice in the Midlands. THE PACKAGE: Not only does this firm look after its clients, but it also looks after its employees, providing a comprehensive list of benefits, including: • An annual profit share award linked to the firm's financial performance and profit. • A generous pension. • Five weeks' annual leave • Enhanced family forming pay. • Income protection after two years of service. • Life assurance. HOW TO APPLY: Contact Cassie Huxtable at eNL on or email with your CV, or simply call for a confidential discussion. eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Aug 11, 2026
Full time
Property Litigation Solicitor / 6+ PQE / Birmingham / 70k - 80k DOE / A nationally recognised team known for its high-quality work and collaborative culture is looking for an experienced Solicitor to join their growing real estate disputes team! They offer a plethora of benefits including a generous pension scheme, life insurance, and a bonus scheme. To apply or to register your interest, please contact Cassie on or email with your CV. JOB TITLE: Property Litigation Solicitor PQE: 6+ years LOCATION: Birmingham SALARY: 70k - 80k DOE THE ROLE: • This role offers a genuinely varied caseload covering the broad remit of real estate litigation. • As the appointed Property Litigation Solicitor, you will be dealing with a varied mix of property advisory and litigation work across complex commercial leasehold and freehold disputes • Typical work will include but is not limited to possession and forfeiture claims, lease renewals and rent reviews across the high court, county court, and tribunals, as well as the possibility to gain exposure to residential and agricultural litigation matters. • You will manage your own caseload, supervise junior lawyers, support partners on large matters, and contribute to the development of the business dependent on level of experience. THE CANDIDATE: Applications are welcomed from Property Litigation Lawyers with at least 6+ years PQE gained within a firm renowned for their property litigation offerings. You will have gained hands-on real estate disputes experience and have experience of tribunals and court work. You will also be expected to have several skills and attributes such as: • Excellent time and paper management skills. • Good communication and interpersonal skills and the desire to be involved in growing the practice. • Willingness to learn, build new and strengthen client and agent relationships. • The ability to work effectively with colleagues and other team members. THE FIRM: By joining this firm, you will have the opportunity to build your skills and experience within a very highly ranked law firm. This firm is centred on achieving more for clients, their businesses, and the wider communities they serve. They are known for building personal relationships, with advice individually tailored to a client's needs. Superb opportunity to join a national and highly ranked practice in the Midlands. THE PACKAGE: Not only does this firm look after its clients, but it also looks after its employees, providing a comprehensive list of benefits, including: • An annual profit share award linked to the firm's financial performance and profit. • A generous pension. • Five weeks' annual leave • Enhanced family forming pay. • Income protection after two years of service. • Life assurance. HOW TO APPLY: Contact Cassie Huxtable at eNL on or email with your CV, or simply call for a confidential discussion. eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Family Solicitor (3+ PQE) Location: Saffron Walden, Sawston & Haverhill Position: Full-Time or Part-Time, Permanent Salary: Competitive DOE The Opportunity Our client, a respected and established regional law firm, is seeking a Family Solicitor with a minimum of 3 years' PQE to join its growing Family Department. This is an excellent opportunity to join a supportive and friendly firm that values work-life balance, employee wellbeing, and career development. The successful candidate will work across the firm's offices in Saffron Walden, Sawston, and Haverhill, managing a varied private family law caseload with dedicated secretarial support and access to modern case management systems. The Role You will manage a broad range of family law matters, including: Divorce and separation Financial remedy matters Children Act proceedings Child arrangements disputes Cohabitation disputes Pre- and post-nuptial agreements Domestic abuse and injunction applications Separation agreements General family law advisory work Key Responsibilities Managing a family law caseload from instruction to conclusion. Providing clear, practical, and empathetic legal advice. Drafting legal documents, court applications, and correspondence. Conducting client meetings and maintaining strong client relationships. Representing clients at hearings where appropriate. Liaising with courts, barristers, experts, and third parties. Ensuring compliance with SRA regulations and firm procedures. Delivering exceptional levels of client care. Supporting business development and networking activities. Candidate Requirements Qualified Solicitor with at least 3 years' PQE in Family Law. Experience managing a private family law caseload independently. Strong client care, communication, and relationship management skills. Excellent drafting, negotiation, and organisational abilities. Proactive and professional approach. Experience using case management systems is advantageous. Advocacy experience and Resolution membership are desirable but not essential. Working Arrangements Full-time or part-time considered. Office hours: 9:00am - 5:00pm. Hybrid and flexible working available. SOS Connect Case Management System. Dedicated secretarial support. Benefits Competitive salary. Hybrid and flexible working. Paid sick leave. Genuine work-life balance. Free parking (subject to availability). Wellbeing support for employees and their families. Ongoing training and career progression. Christmas Eve and an additional Christmas closure day not deducted from annual leave. One additional wellbeing day per year. Friendly, supportive culture and regular staff social events. This is an excellent opportunity for a Family Solicitor seeking quality work, flexibility, and long-term career progression within a well-regarded and supportive firm.
Aug 05, 2026
Full time
Family Solicitor (3+ PQE) Location: Saffron Walden, Sawston & Haverhill Position: Full-Time or Part-Time, Permanent Salary: Competitive DOE The Opportunity Our client, a respected and established regional law firm, is seeking a Family Solicitor with a minimum of 3 years' PQE to join its growing Family Department. This is an excellent opportunity to join a supportive and friendly firm that values work-life balance, employee wellbeing, and career development. The successful candidate will work across the firm's offices in Saffron Walden, Sawston, and Haverhill, managing a varied private family law caseload with dedicated secretarial support and access to modern case management systems. The Role You will manage a broad range of family law matters, including: Divorce and separation Financial remedy matters Children Act proceedings Child arrangements disputes Cohabitation disputes Pre- and post-nuptial agreements Domestic abuse and injunction applications Separation agreements General family law advisory work Key Responsibilities Managing a family law caseload from instruction to conclusion. Providing clear, practical, and empathetic legal advice. Drafting legal documents, court applications, and correspondence. Conducting client meetings and maintaining strong client relationships. Representing clients at hearings where appropriate. Liaising with courts, barristers, experts, and third parties. Ensuring compliance with SRA regulations and firm procedures. Delivering exceptional levels of client care. Supporting business development and networking activities. Candidate Requirements Qualified Solicitor with at least 3 years' PQE in Family Law. Experience managing a private family law caseload independently. Strong client care, communication, and relationship management skills. Excellent drafting, negotiation, and organisational abilities. Proactive and professional approach. Experience using case management systems is advantageous. Advocacy experience and Resolution membership are desirable but not essential. Working Arrangements Full-time or part-time considered. Office hours: 9:00am - 5:00pm. Hybrid and flexible working available. SOS Connect Case Management System. Dedicated secretarial support. Benefits Competitive salary. Hybrid and flexible working. Paid sick leave. Genuine work-life balance. Free parking (subject to availability). Wellbeing support for employees and their families. Ongoing training and career progression. Christmas Eve and an additional Christmas closure day not deducted from annual leave. One additional wellbeing day per year. Friendly, supportive culture and regular staff social events. This is an excellent opportunity for a Family Solicitor seeking quality work, flexibility, and long-term career progression within a well-regarded and supportive firm.
Description: Connect2Kent recruit exclusively for Kent County Council. We recruit for a range of Social Work position's both Locum and Permanent. Kent County Council are Ofsted rated as 'Outstanding'. We are currently recruiting for a Youth Justice Practitioner Covering Gravesend and Surrounding areas. Previous experience is required working in Youth Justice. Purpose of the Job: As a member of a multi agency service, undertake assessment of and direct work with young people and their families so as to reduce the risk of them re-offending in accordance with the agreed intervention plans and in the context of managing their risk of harm to others and vulnerability issues. Main duties and responsibilities: Hold cases at either standard, enhanced or intensive Scaled Approach level in accordance with the Youth Justice Board Case Management Guidance document. This will include significant inter-agency liaison, multi-agency work, for young people and their families using an adolescent risk and whole family model of intervention Work with young people and their families or carers in a way which is collaborative, motivating and child-centred to address the factors related to the young persons desisting fromoffending, the risk they pose to others or their welfare needs. Represent the service in Court and perform all the tasks expected of a Court Officer. This includes preparing paperwork for the Youth Court, attending as the Youth Offending Service representative and present reports on behalf of colleagues, ensuring that processes and decisions are accurately recorded in accordance with departmental and legislative requirements. This will involve being attentive to the needs of young people and their families at all stages of the Court process. Develop individually tailored programmes of interventions for and supervise young people on Youth Justice orders ensuring that Restorative Justice principles are embedded throughout. This will include significant face to face work with young people and their families, and the coordination of work alongside other agencies. Assess young people using a wide variety of tools for both risk and protective factors in order to facilitate and inform all aspects of case management. Write reports for Court that incorporate all relevant information and assessments, including information from partner agencies, and that address all possible sentencing options and act as a Referral Order Panel Advisor. Undertake safeguarding work in partnership with other agencies where required and ensure that the risk of harm to others is always effectively managed. Understand issues relating to diversity. Respect and promote diversity and equality in accordance with service policies and procedures. Monitor and record client's progress against the agreed established intervention plan. Ensure that the client's and their parents or carers' views are sought to inform the continuous improvement of the service they receive and that offered to others. Use the service's case management recording system to record all progress and have knowledge and understanding of different KCC databases and case management systems, so that these are used to inform any assessments made or work done. Co-deliver groupwork in partnership with EHPS colleagues in the county assisting in the organisation and resourcing of a weekly groupwork programme across sites delivering a service on 6 days per week. Lead within the team on young people's participation and ensure that this informs the work of the team and act as Duty Officer as part of the team's rota system and be prepared to work evenings, weekends and Bank Holidays as required. The postholder will be expected to work flexibly including evening, weekends and during school holiday periods; this will be co-ordinated by Early Help and Preventative Services Management as required. Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jul 31, 2026
Contractor
Description: Connect2Kent recruit exclusively for Kent County Council. We recruit for a range of Social Work position's both Locum and Permanent. Kent County Council are Ofsted rated as 'Outstanding'. We are currently recruiting for a Youth Justice Practitioner Covering Gravesend and Surrounding areas. Previous experience is required working in Youth Justice. Purpose of the Job: As a member of a multi agency service, undertake assessment of and direct work with young people and their families so as to reduce the risk of them re-offending in accordance with the agreed intervention plans and in the context of managing their risk of harm to others and vulnerability issues. Main duties and responsibilities: Hold cases at either standard, enhanced or intensive Scaled Approach level in accordance with the Youth Justice Board Case Management Guidance document. This will include significant inter-agency liaison, multi-agency work, for young people and their families using an adolescent risk and whole family model of intervention Work with young people and their families or carers in a way which is collaborative, motivating and child-centred to address the factors related to the young persons desisting fromoffending, the risk they pose to others or their welfare needs. Represent the service in Court and perform all the tasks expected of a Court Officer. This includes preparing paperwork for the Youth Court, attending as the Youth Offending Service representative and present reports on behalf of colleagues, ensuring that processes and decisions are accurately recorded in accordance with departmental and legislative requirements. This will involve being attentive to the needs of young people and their families at all stages of the Court process. Develop individually tailored programmes of interventions for and supervise young people on Youth Justice orders ensuring that Restorative Justice principles are embedded throughout. This will include significant face to face work with young people and their families, and the coordination of work alongside other agencies. Assess young people using a wide variety of tools for both risk and protective factors in order to facilitate and inform all aspects of case management. Write reports for Court that incorporate all relevant information and assessments, including information from partner agencies, and that address all possible sentencing options and act as a Referral Order Panel Advisor. Undertake safeguarding work in partnership with other agencies where required and ensure that the risk of harm to others is always effectively managed. Understand issues relating to diversity. Respect and promote diversity and equality in accordance with service policies and procedures. Monitor and record client's progress against the agreed established intervention plan. Ensure that the client's and their parents or carers' views are sought to inform the continuous improvement of the service they receive and that offered to others. Use the service's case management recording system to record all progress and have knowledge and understanding of different KCC databases and case management systems, so that these are used to inform any assessments made or work done. Co-deliver groupwork in partnership with EHPS colleagues in the county assisting in the organisation and resourcing of a weekly groupwork programme across sites delivering a service on 6 days per week. Lead within the team on young people's participation and ensure that this informs the work of the team and act as Duty Officer as part of the team's rota system and be prepared to work evenings, weekends and Bank Holidays as required. The postholder will be expected to work flexibly including evening, weekends and during school holiday periods; this will be co-ordinated by Early Help and Preventative Services Management as required. Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Salary: £38k - 41k per year + Benefits per annum Service Advisors, Do you want to earn 41k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic LUXURY brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Bournemouth area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? Fantastic career opportunities State of the art resources and training Company Pension Performance Bonus Company Benefits Scheme Long Service Holiday Reward Enhanced Family Planning Policy Share Save Scheme Your Birthday Off You get to be a part of a LUXURY brand, who provide you with excellent support Market leading £41,000+ OTE Service Advisor Requirements You will be responsible for meeting and greeting customers into the service reception Booking in vehicles Raising and closing job cards Gaining authorisations for work to be carried out Liaising with the workshop in regards to work in progress Arranging courtesy cars using the one link system Costing, invoicing, customer handovers and up-selling.
Jul 31, 2026
Full time
Salary: £38k - 41k per year + Benefits per annum Service Advisors, Do you want to earn 41k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic LUXURY brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Bournemouth area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? Fantastic career opportunities State of the art resources and training Company Pension Performance Bonus Company Benefits Scheme Long Service Holiday Reward Enhanced Family Planning Policy Share Save Scheme Your Birthday Off You get to be a part of a LUXURY brand, who provide you with excellent support Market leading £41,000+ OTE Service Advisor Requirements You will be responsible for meeting and greeting customers into the service reception Booking in vehicles Raising and closing job cards Gaining authorisations for work to be carried out Liaising with the workshop in regards to work in progress Arranging courtesy cars using the one link system Costing, invoicing, customer handovers and up-selling.
The AI Security Institute is the world's largest and best-funded team dedicated to understanding advanced AI risks and translating that knowledge into action. We're in the heart of the UK government with direct lines to No. 10 (the Prime Minister's office), and we work with frontier developers and governments globally. We're here because governments are critical for advanced AI going well, and UK AISI is uniquely positioned to mobilise them. With our resources, unique agility and international influence, this is the best place to shape both AI development and government action. Team Description Risks from misaligned AI systems will grow in importance as AI systems become more capable, autonomous, and integrated into society. AI control measures seek to detect, constrain, and/or counteract potentially misaligned AI models; we expect these measures to become increasingly important in the face of capable AI systems that may be unreliable, deceptive, or misaligned. The Control Red Team partners with leading frontier AI companies to stress test control measures. The team uses techniques from adversarial ML to develop algorithms to find a range of failures in control measures, which are then used to assess and strengthen control measures. These partnerships allow us to directly influence vital control measures, while our position in government lets us bring our understanding of the state of control measures to broader government as they make critical deployment, research, and policy decisions. We're looking for an experienced researcher to lead the Control sub team, driving its research agenda and managing a team of talented research scientists. The ideal candidate combines deep technical expertise in AI control and alignment with the leadership ability to set direction, develop people, and represent the team's work to senior stakeholders inside and outside government. As Sub Team Lead, you will shape the Control sub team's strategy and priorities with the Red Team lead, mentor junior and senior researchers, and serve as a key point of contact with frontier AI labs, UK government officials, and international partners. You'll work closely with the broader Red Team leadership-currently led by Xander Davies and advised by Geoffrey Irving and Yarin Gal-and collaborate with external teams including Redwood Research, Google DeepMind, Anthropic, and OpenAI. Representative projects you might work on Designing, building, running and evaluating methods to automatically attack and evaluate control protocols, such as LLM automated attacking and optimisation approaches. Building and maintaining infrastructure and benchmarks for AI control experiments, including tools for evaluating the robustness of control measures across diverse threat models. Performing adversarial testing of frontier AI system control protocols and producing reports that are impactful and action guiding for deployers. What we're looking for In accordance with the Civil Service Commission rules, the following list contains all selection criteria for the interview process. The experiences listed below should be interpreted as examples of the expertise we're looking for, as opposed to a list of everything we expect to find in one applicant: You may be a good fit if you have: Hands on research experience with large language models (LLMs) - such as training, fine tuning, evaluation, or safety research. A demonstrated track record of peer reviewed publications in top tier ML conferences or journals. Ability and experience writing clean, documented research code for machine learning experiments, including experience with ML frameworks like PyTorch or evaluation frameworks like Inspect. A sense of mission, urgency, responsibility for success. An ability to bring your own research ideas and work in a self directed way, while also collaborating effectively and prioritising team efforts over extensive solo work. Strong candidates may also have: Experience working on AI alignment or AI control. Experience working on adversarial robustness, other areas of AI security, or red teaming against any kind of system. Extensive experience writing production quality code. Desire to and experience with improving our team through mentoring and feedback. Experience designing, shipping, and maintaining complex technical products. What We Offer Impact you couldn't have anywhere else Incredibly talented, mission driven and supportive colleagues. Direct influence on how frontier AI is governed and deployed globally. Work with the Prime Minister's AI Advisor and leading AI companies. Opportunity to shape the first & best resourced public interest research team focused on AI security. Resources & access Pre release access to multiple frontier models and ample compute. Extensive operational support so you can focus on research and ship quickly. Work with experts across national security, policy, AI research and adjacent sciences. If you're talented and driven, you'll own important problems early. 5 days off and annual stipends for learning and development, and funding for conferences and external collaborations. Freedom to pursue research bets without product pressure. Opportunities to publish and collaborate externally. Life & family Modern central London office (cafes, food court, gym), or where applicable, option to work in similar government offices in Birmingham, Cardiff, Darlington, Edinburgh, Salford or Bristol. Hybrid working, flexibility for occasional remote work abroad and stipends for work from home equipment. At least 25 days' annual leave, 8 public holidays, extra team wide breaks and 3 days off for volunteering. Generous paid parental leave (36 weeks of UK statutory leave shared between parents + 3 extra paid weeks + option for additional unpaid time). On top of your salary, we contribute 28.97% of your base salary to your pension. Discounts and benefits for cycling to work, donations and retail/gyms. Annual salary is benchmarked to role scope and relevant experience. Most offers land between £105,000 and £145,000 made up of a base salary plus a technical allowance (take home salary = base + technical allowance). An additional 28.97% employer pension contribution is paid on the base salary. This role sits outside of the DDaT pay framework given the scope of this role requires in depth technical expertise in frontier AI safety, robustness and advanced AI architectures. Selection process The interview process may vary candidate to candidate, however, you should expect a typical process to include some technical proficiency tests, discussions with a cross section of our team at AISI (including non technical staff), conversations with your team lead. The process will culminate in a conversation with members of the senior leadership team here at AISI. Candidates should expect to go through some or all of the following stages once an application has been submitted: Initial assessment Initial screening call Research interview Technical assessment Behavioural interview Final interview with members of the senior leadership team Use of AI in Applications Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Internal Fraud Database The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned. The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to DLUHC as a participating government organisations. DLUHC then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented. For more information please see -Internal Fraud Register. UK Diversity Questions It's important to us that everyone feels an included part of the team, whoever they are and whatever their background. These questions will help us to identify the diversity of our applicants. Should you not wish to provide an answer, you will always have the option to not provide a response with an 'I don't wish to answer' option. Your answers will not impact your hiring outcomes whatsoever. What is your gender? Select What is your sexual orientation? Select What is your current age group? Select How would you describe your national identity? Select What is your ethnic group? Select . click apply for full job details
May 29, 2026
Full time
The AI Security Institute is the world's largest and best-funded team dedicated to understanding advanced AI risks and translating that knowledge into action. We're in the heart of the UK government with direct lines to No. 10 (the Prime Minister's office), and we work with frontier developers and governments globally. We're here because governments are critical for advanced AI going well, and UK AISI is uniquely positioned to mobilise them. With our resources, unique agility and international influence, this is the best place to shape both AI development and government action. Team Description Risks from misaligned AI systems will grow in importance as AI systems become more capable, autonomous, and integrated into society. AI control measures seek to detect, constrain, and/or counteract potentially misaligned AI models; we expect these measures to become increasingly important in the face of capable AI systems that may be unreliable, deceptive, or misaligned. The Control Red Team partners with leading frontier AI companies to stress test control measures. The team uses techniques from adversarial ML to develop algorithms to find a range of failures in control measures, which are then used to assess and strengthen control measures. These partnerships allow us to directly influence vital control measures, while our position in government lets us bring our understanding of the state of control measures to broader government as they make critical deployment, research, and policy decisions. We're looking for an experienced researcher to lead the Control sub team, driving its research agenda and managing a team of talented research scientists. The ideal candidate combines deep technical expertise in AI control and alignment with the leadership ability to set direction, develop people, and represent the team's work to senior stakeholders inside and outside government. As Sub Team Lead, you will shape the Control sub team's strategy and priorities with the Red Team lead, mentor junior and senior researchers, and serve as a key point of contact with frontier AI labs, UK government officials, and international partners. You'll work closely with the broader Red Team leadership-currently led by Xander Davies and advised by Geoffrey Irving and Yarin Gal-and collaborate with external teams including Redwood Research, Google DeepMind, Anthropic, and OpenAI. Representative projects you might work on Designing, building, running and evaluating methods to automatically attack and evaluate control protocols, such as LLM automated attacking and optimisation approaches. Building and maintaining infrastructure and benchmarks for AI control experiments, including tools for evaluating the robustness of control measures across diverse threat models. Performing adversarial testing of frontier AI system control protocols and producing reports that are impactful and action guiding for deployers. What we're looking for In accordance with the Civil Service Commission rules, the following list contains all selection criteria for the interview process. The experiences listed below should be interpreted as examples of the expertise we're looking for, as opposed to a list of everything we expect to find in one applicant: You may be a good fit if you have: Hands on research experience with large language models (LLMs) - such as training, fine tuning, evaluation, or safety research. A demonstrated track record of peer reviewed publications in top tier ML conferences or journals. Ability and experience writing clean, documented research code for machine learning experiments, including experience with ML frameworks like PyTorch or evaluation frameworks like Inspect. A sense of mission, urgency, responsibility for success. An ability to bring your own research ideas and work in a self directed way, while also collaborating effectively and prioritising team efforts over extensive solo work. Strong candidates may also have: Experience working on AI alignment or AI control. Experience working on adversarial robustness, other areas of AI security, or red teaming against any kind of system. Extensive experience writing production quality code. Desire to and experience with improving our team through mentoring and feedback. Experience designing, shipping, and maintaining complex technical products. What We Offer Impact you couldn't have anywhere else Incredibly talented, mission driven and supportive colleagues. Direct influence on how frontier AI is governed and deployed globally. Work with the Prime Minister's AI Advisor and leading AI companies. Opportunity to shape the first & best resourced public interest research team focused on AI security. Resources & access Pre release access to multiple frontier models and ample compute. Extensive operational support so you can focus on research and ship quickly. Work with experts across national security, policy, AI research and adjacent sciences. If you're talented and driven, you'll own important problems early. 5 days off and annual stipends for learning and development, and funding for conferences and external collaborations. Freedom to pursue research bets without product pressure. Opportunities to publish and collaborate externally. Life & family Modern central London office (cafes, food court, gym), or where applicable, option to work in similar government offices in Birmingham, Cardiff, Darlington, Edinburgh, Salford or Bristol. Hybrid working, flexibility for occasional remote work abroad and stipends for work from home equipment. At least 25 days' annual leave, 8 public holidays, extra team wide breaks and 3 days off for volunteering. Generous paid parental leave (36 weeks of UK statutory leave shared between parents + 3 extra paid weeks + option for additional unpaid time). On top of your salary, we contribute 28.97% of your base salary to your pension. Discounts and benefits for cycling to work, donations and retail/gyms. Annual salary is benchmarked to role scope and relevant experience. Most offers land between £105,000 and £145,000 made up of a base salary plus a technical allowance (take home salary = base + technical allowance). An additional 28.97% employer pension contribution is paid on the base salary. This role sits outside of the DDaT pay framework given the scope of this role requires in depth technical expertise in frontier AI safety, robustness and advanced AI architectures. Selection process The interview process may vary candidate to candidate, however, you should expect a typical process to include some technical proficiency tests, discussions with a cross section of our team at AISI (including non technical staff), conversations with your team lead. The process will culminate in a conversation with members of the senior leadership team here at AISI. Candidates should expect to go through some or all of the following stages once an application has been submitted: Initial assessment Initial screening call Research interview Technical assessment Behavioural interview Final interview with members of the senior leadership team Use of AI in Applications Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Internal Fraud Database The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned. The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to DLUHC as a participating government organisations. DLUHC then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented. For more information please see -Internal Fraud Register. UK Diversity Questions It's important to us that everyone feels an included part of the team, whoever they are and whatever their background. These questions will help us to identify the diversity of our applicants. Should you not wish to provide an answer, you will always have the option to not provide a response with an 'I don't wish to answer' option. Your answers will not impact your hiring outcomes whatsoever. What is your gender? Select What is your sexual orientation? Select What is your current age group? Select How would you describe your national identity? Select What is your ethnic group? Select . click apply for full job details
