The role: We are looking for a Infrastructure Product Engineering Manager to join our IT department. At Simmons & Simmons LLP, our staff and our clients are at the forefront of everything we do. Our Digital transformation programme is key to ensuring that exceptional client service continues to be at the core of our proposition into the future. To support this strategic initiative we are looking for a talented and experienced Infrastructure Engineering Manager to lead the strategy and execution for Infrastructure Platforms across the firm. This role will report to the Head of Infrastructure who is globally accountable for the delivery of Infrastructure, IT Operations and Support services across the firm. You will focus on the design and build of core infrastructure platform services, drive innovation and automation, and will coach an engineering chapter in delivering a secure, scalable infrastructure foundation that supports the development of technology solutions. The successful candidate will act as the Product Owner for the delivery of infrastructure into our technology solutions teams , engaging with stakeholders to understand requirements, creating and delivering a roadmap that enables the rapid development of solutions. You will lead a chapter of Infrastructure DevOps and Cloud Engineers working across multiple delivery squads, with a strong emphasis on Azure Cloud Infrastructure, DevOps practices and modern engineering principles. What will you do: Product Owner for our Cloud infrastructure, delivering a stable, secure, well architected infrastructure platform to support the demands of the product delivery teams. Lead, mentor and develop a high-performing infrastructure product engineering chapter, building technical capability based on Infrastructure as code, software engineering practices and a culture of collaboration and continuous improvement. Support transformation programmes by enabling secure, scalable, and well-instrumented infrastructure foundations. Lead the design and build of infrastructure platform services. Work with our Infrastructure architects to develop the solution designs and optimization for our Azure based infrastructure. Drive automation across infrastructure provisioning, configuration, and deployment using modern tooling and software development techniques. Continually improve our Infrastructure as Code (IaC) and tooling. Drive CI/CD pipeline automation and deployment tools and strategies. Ensure infrastructure services meet performance, availability, and security standards. Champion engineering best practices and guide solutions teams on platform observability, data protection, and incident response. Implement robust identity and access management (IAM) and data protection measures. Ensure compliance with regulatory standards and internal security policies. Optimise infrastructure services for cost and resilience. Foster strong collaboration across Product engineering squads, architecture, and operations to ensure cohesive delivery. Partner with Product Managers, Architects, and other Engineering Managers to deliver high-quality solutions across the whole portfolio. Communicate technical concepts effectively to non-technical interested parties. What we are looking for: Bachelor s degree or equivalent. Product management mindset - Experience of Software engineering product management would be advantageous. Excellent leadership skills, proven experience of infrastructure engineering management or technical leadership in an enterprise environment. Deep experience with cloud platforms and cloud-native infrastructure services (Ideally Azure with others advantageous). Expert in infrastructure automation coding and tooling (e.g. Terraform/Bicep), pipelines and CI/CD integration. Understanding of containerisation and orchestration. Understanding of infrastructure security protocols and vulnerability management. Experienced in Observability, monitoring and log analytic tools and platforms. Well versed in working in Scrum teams, adept at refinement, estimation, velocity, retrospection and other scrum techniques. An energetic and proactive approach, identifying and implementing opportunities. Collaborative team player with excellent communication, networking, relationship building and business partnering skills. Culturally adaptive with experience of working within a global organisation. Comfortable in dealing with ambiguity. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. . click apply for full job details
Mar 10, 2026
Full time
The role: We are looking for a Infrastructure Product Engineering Manager to join our IT department. At Simmons & Simmons LLP, our staff and our clients are at the forefront of everything we do. Our Digital transformation programme is key to ensuring that exceptional client service continues to be at the core of our proposition into the future. To support this strategic initiative we are looking for a talented and experienced Infrastructure Engineering Manager to lead the strategy and execution for Infrastructure Platforms across the firm. This role will report to the Head of Infrastructure who is globally accountable for the delivery of Infrastructure, IT Operations and Support services across the firm. You will focus on the design and build of core infrastructure platform services, drive innovation and automation, and will coach an engineering chapter in delivering a secure, scalable infrastructure foundation that supports the development of technology solutions. The successful candidate will act as the Product Owner for the delivery of infrastructure into our technology solutions teams , engaging with stakeholders to understand requirements, creating and delivering a roadmap that enables the rapid development of solutions. You will lead a chapter of Infrastructure DevOps and Cloud Engineers working across multiple delivery squads, with a strong emphasis on Azure Cloud Infrastructure, DevOps practices and modern engineering principles. What will you do: Product Owner for our Cloud infrastructure, delivering a stable, secure, well architected infrastructure platform to support the demands of the product delivery teams. Lead, mentor and develop a high-performing infrastructure product engineering chapter, building technical capability based on Infrastructure as code, software engineering practices and a culture of collaboration and continuous improvement. Support transformation programmes by enabling secure, scalable, and well-instrumented infrastructure foundations. Lead the design and build of infrastructure platform services. Work with our Infrastructure architects to develop the solution designs and optimization for our Azure based infrastructure. Drive automation across infrastructure provisioning, configuration, and deployment using modern tooling and software development techniques. Continually improve our Infrastructure as Code (IaC) and tooling. Drive CI/CD pipeline automation and deployment tools and strategies. Ensure infrastructure services meet performance, availability, and security standards. Champion engineering best practices and guide solutions teams on platform observability, data protection, and incident response. Implement robust identity and access management (IAM) and data protection measures. Ensure compliance with regulatory standards and internal security policies. Optimise infrastructure services for cost and resilience. Foster strong collaboration across Product engineering squads, architecture, and operations to ensure cohesive delivery. Partner with Product Managers, Architects, and other Engineering Managers to deliver high-quality solutions across the whole portfolio. Communicate technical concepts effectively to non-technical interested parties. What we are looking for: Bachelor s degree or equivalent. Product management mindset - Experience of Software engineering product management would be advantageous. Excellent leadership skills, proven experience of infrastructure engineering management or technical leadership in an enterprise environment. Deep experience with cloud platforms and cloud-native infrastructure services (Ideally Azure with others advantageous). Expert in infrastructure automation coding and tooling (e.g. Terraform/Bicep), pipelines and CI/CD integration. Understanding of containerisation and orchestration. Understanding of infrastructure security protocols and vulnerability management. Experienced in Observability, monitoring and log analytic tools and platforms. Well versed in working in Scrum teams, adept at refinement, estimation, velocity, retrospection and other scrum techniques. An energetic and proactive approach, identifying and implementing opportunities. Collaborative team player with excellent communication, networking, relationship building and business partnering skills. Culturally adaptive with experience of working within a global organisation. Comfortable in dealing with ambiguity. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. . click apply for full job details
As a Systems Engineer , you will operate in a customer-facing role, helping to deliver a broad range of complex and challenging technical programmes focused on mission-critical solutions for government and security-focused customers. You will act as a trusted advisor, in a role that demands integrity, diplomacy, and determination, with a wide variety of responsibilities. We are a leading technology and engineering organisation, working across security, defence, and intelligence domains. We collaborate closely with our customers to solve complex and unique challenges by bringing the physical and digital together. Key Responsibilities Acting as technical lead and design authority for teams researching, designing, implementing, and supporting products and delivered solutions Supporting the development of business cases and applications for product investment, aligned to a defined product roadmap Applying system design skills across multiple business areas and technologies, including electronic warfare, RF cyber, applications, middleware, and radio systems Providing technical decision-making, problem-solving, and direction to engineering teams Leading technical aspects of bids and producing senior-level technical documentation Planning Integration, Validation, and Verification (IV&V) activities to de-risk delivery Planning and executing domestic and international system installations and integrations Engaging with stakeholders to build consensus on solution viability, benefits, risks, and decision support Key Requirements Experience across system engineering lifecycles, including tailoring and planning Working with commercial managers and external contractors to deliver system installation and deployment at customer locations Chairing and contributing to technical and design reviews Requirements elicitation and management Risk and opportunity management Configuration management and baseline development throughout the lifecycle Knowledge and understanding of Electronic Warfare and, ideally, both military and civil communications systems Appreciation of hardware, firmware, and software, including SDRs, high-speed ADCs, and RF subsystems Understanding of production environments, including design and maintenance of manufacturing equipment and test fixtures Experience with product qualification, safety, and regulatory sign-off Awareness of environmental regulations and legislation Knowledge of EMC regulations and control techniques, working with specialists through to sign-off If you have experience in adjacent domains such as communications systems or radar, you are encouraged to apply, as opportunities for cross-training and development are available. About the Organisation Built on decades of heritage, the organisation offers specialist expertise in sensors, communications, cyber, and data-driven technologies including AI and machine learning. We enable organisations to think and act differently by delivering insights from complex, multi-layered data. We are on an ambitious growth journey, having significantly expanded in recent years with plans for continued growth. Every individual counts. We push technical boundaries together, reinvest in innovation, and empower our people to make a difference. You'll work from a site set in a countryside location in southern England, offering a calm, non-corporate environment with on-site facilities and good transport links. We believe everyone has a responsibility to create an environment where people can bring their whole self to work - with the time, trust, and freedom to succeed. We are committed to Equal Opportunity, Diversity, and Inclusion, and strive to maintain a friendly, creative, and supportive workplace for a diverse workforce and those with additional needs. Benefits and Perks Flexible working hours to support work-life balance Annual bonus linked to company performance and individual contribution Private medical insurance, including cover for existing conditions Competitive annual leave plus bank holidays, with options to buy or sell leave Employee savings and share participation schemes
Mar 09, 2026
Full time
As a Systems Engineer , you will operate in a customer-facing role, helping to deliver a broad range of complex and challenging technical programmes focused on mission-critical solutions for government and security-focused customers. You will act as a trusted advisor, in a role that demands integrity, diplomacy, and determination, with a wide variety of responsibilities. We are a leading technology and engineering organisation, working across security, defence, and intelligence domains. We collaborate closely with our customers to solve complex and unique challenges by bringing the physical and digital together. Key Responsibilities Acting as technical lead and design authority for teams researching, designing, implementing, and supporting products and delivered solutions Supporting the development of business cases and applications for product investment, aligned to a defined product roadmap Applying system design skills across multiple business areas and technologies, including electronic warfare, RF cyber, applications, middleware, and radio systems Providing technical decision-making, problem-solving, and direction to engineering teams Leading technical aspects of bids and producing senior-level technical documentation Planning Integration, Validation, and Verification (IV&V) activities to de-risk delivery Planning and executing domestic and international system installations and integrations Engaging with stakeholders to build consensus on solution viability, benefits, risks, and decision support Key Requirements Experience across system engineering lifecycles, including tailoring and planning Working with commercial managers and external contractors to deliver system installation and deployment at customer locations Chairing and contributing to technical and design reviews Requirements elicitation and management Risk and opportunity management Configuration management and baseline development throughout the lifecycle Knowledge and understanding of Electronic Warfare and, ideally, both military and civil communications systems Appreciation of hardware, firmware, and software, including SDRs, high-speed ADCs, and RF subsystems Understanding of production environments, including design and maintenance of manufacturing equipment and test fixtures Experience with product qualification, safety, and regulatory sign-off Awareness of environmental regulations and legislation Knowledge of EMC regulations and control techniques, working with specialists through to sign-off If you have experience in adjacent domains such as communications systems or radar, you are encouraged to apply, as opportunities for cross-training and development are available. About the Organisation Built on decades of heritage, the organisation offers specialist expertise in sensors, communications, cyber, and data-driven technologies including AI and machine learning. We enable organisations to think and act differently by delivering insights from complex, multi-layered data. We are on an ambitious growth journey, having significantly expanded in recent years with plans for continued growth. Every individual counts. We push technical boundaries together, reinvest in innovation, and empower our people to make a difference. You'll work from a site set in a countryside location in southern England, offering a calm, non-corporate environment with on-site facilities and good transport links. We believe everyone has a responsibility to create an environment where people can bring their whole self to work - with the time, trust, and freedom to succeed. We are committed to Equal Opportunity, Diversity, and Inclusion, and strive to maintain a friendly, creative, and supportive workplace for a diverse workforce and those with additional needs. Benefits and Perks Flexible working hours to support work-life balance Annual bonus linked to company performance and individual contribution Private medical insurance, including cover for existing conditions Competitive annual leave plus bank holidays, with options to buy or sell leave Employee savings and share participation schemes
Join us a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include Experience in Financial Services including previous Banking roles and KYC experience Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail. Experience of managing and resolving customer disputes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 09, 2026
Full time
Join us a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include Experience in Financial Services including previous Banking roles and KYC experience Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail. Experience of managing and resolving customer disputes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Computacenter AG & Co. oHG
Hatfield, Hertfordshire
Select how often (in days) to receive an alert: Customer Experience Director Location: UK - Hatfield, UK - London, UK - Milton Keynes Job-ID: 217064 Contract type: Standard Business Unit: Service Desk Life on the team The Customer Experience Director will be responsible for managing the Service Desk function within a large multinational IT managed service company. The role involves overseeing the day-to-day operations of the Service Desk team, ensuring efficient and effective delivery of IT support services to clients. You will play a critical role in driving operational excellence, optimizing service delivery processes, and fostering a customer-centric culture. What you'll do Team Management: Provide strategic management and direction to the Service Desk team, setting clear goals and, objectives. Foster & drive a high-performance culture, ensuring team members are motivated, engaged, and supported in their professional growth. Encourage collaboration, teamwork, and knowledge sharing among team members and the different delivery locations. Service Desk Operations: Oversee the day-to-day operations of the Service Desk, ensuring service levels are met or exceeded. Continuously evaluate and enhance the Service Desk's capabilities, leveraging industry best practices and emerging technologies. Forefront initiatives to drive continuous improvement, such as process optimization, automation, and the implementation of new tools or technologies. Stay updated on industry trends, emerging technologies, and best practices related to IT service delivery. Stakeholder Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and escalation point for service-related matters. Collaborate to understand their IT support needs, develop customized service solutions, and ensure client satisfaction. Collaborate with other internal teams, such as the Sales, Engineering, and Project Management teams, to ensure seamless service delivery and support the achievement of organizational goals. Work closely with senior management to provide insights, reports, and recommendations on Service Desk operations and performance. Collaborate with the finance department to develop and manage the Service Desk's budget. Monitor and control operational expenses, identifying cost-saving opportunities without compromising service quality. Conduct financial analysis and reporting to track performance against budget and financial goals. Own and understand the pricing model and structures. What you'll need Bachelor's degree in information technology, Computer Science, or a related field. Experience of managing large people organisations Proven experience in a leadership role within an IT managed service company and Service Desk operations. Strong knowledge of IT service management frameworks, such as ITIL, and demonstrated experience in implementing and adhering to ITIL processes. Experience managing a geographically dispersed and diverse team. Strong communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Proven track record in driving operational excellence and continuous improvement. Understanding of IT service management tools and technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Mar 09, 2026
Full time
Select how often (in days) to receive an alert: Customer Experience Director Location: UK - Hatfield, UK - London, UK - Milton Keynes Job-ID: 217064 Contract type: Standard Business Unit: Service Desk Life on the team The Customer Experience Director will be responsible for managing the Service Desk function within a large multinational IT managed service company. The role involves overseeing the day-to-day operations of the Service Desk team, ensuring efficient and effective delivery of IT support services to clients. You will play a critical role in driving operational excellence, optimizing service delivery processes, and fostering a customer-centric culture. What you'll do Team Management: Provide strategic management and direction to the Service Desk team, setting clear goals and, objectives. Foster & drive a high-performance culture, ensuring team members are motivated, engaged, and supported in their professional growth. Encourage collaboration, teamwork, and knowledge sharing among team members and the different delivery locations. Service Desk Operations: Oversee the day-to-day operations of the Service Desk, ensuring service levels are met or exceeded. Continuously evaluate and enhance the Service Desk's capabilities, leveraging industry best practices and emerging technologies. Forefront initiatives to drive continuous improvement, such as process optimization, automation, and the implementation of new tools or technologies. Stay updated on industry trends, emerging technologies, and best practices related to IT service delivery. Stakeholder Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and escalation point for service-related matters. Collaborate to understand their IT support needs, develop customized service solutions, and ensure client satisfaction. Collaborate with other internal teams, such as the Sales, Engineering, and Project Management teams, to ensure seamless service delivery and support the achievement of organizational goals. Work closely with senior management to provide insights, reports, and recommendations on Service Desk operations and performance. Collaborate with the finance department to develop and manage the Service Desk's budget. Monitor and control operational expenses, identifying cost-saving opportunities without compromising service quality. Conduct financial analysis and reporting to track performance against budget and financial goals. Own and understand the pricing model and structures. What you'll need Bachelor's degree in information technology, Computer Science, or a related field. Experience of managing large people organisations Proven experience in a leadership role within an IT managed service company and Service Desk operations. Strong knowledge of IT service management frameworks, such as ITIL, and demonstrated experience in implementing and adhering to ITIL processes. Experience managing a geographically dispersed and diverse team. Strong communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Proven track record in driving operational excellence and continuous improvement. Understanding of IT service management tools and technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
We're growing fast and we're looking for a commercially strong, operationally sharp Senior Project Quantity Surveyor to help shape the next stage of our journey. We are looking for someone to take ownership of all post-award commercial and scope-validation activities once a project is marked "Closed Won" in Salesforce. This includes verifying the BOQ, undertaking site surveys, preparing operational scopes and cost sheets, managing valuations, and ensuring commercial control throughout the delivery of fire doors, fire stopping, and wider passive fire protection projects. Why Join Us? This isn't just another QS role, it's a chance to shape the commercial direction of a growing specialist contractor. You'll get: A pathway to Commercial Manager Direct influence over profitability, strategy and operational excellence Exposure to high-profile, prestigious estates across London & the UK A high-performance, digitally-enabled working environment 25 days holiday + bank holidays Pension + ongoing development opportunities About Onyx Fire & Security Onyx Fire & Security is one of the UK's leading fire safety specialists, delivering critical life-safety systems across commercial, residential and hotel & leisure sectors. Since 2008, we've focused on creating safer buildings through: Mechanical & Electrical Smoke Control Passive Fire Protection Fire Engineering & Asset Management We're a growing, ambitious SME with a strong operational culture and this role will be central to shaping our commercial success as we scale. The Role: As our Senior Operational QS, you will be the commercial lead from the moment a project becomes live. You'll take full ownership of scope validation, operational documentation, commercial controls and ongoing financial performance backed by a junior QS reporting into you. You'll work closely with the Head of Projects while overseeing project values from £200k to £3m, typically lasting 2-10 months. What You'll Be Responsible For Validating sold scopes and converting BOQs into operational documentation Visiting sites to verify quantities, access, constraints and real-world conditions Completing measured surveys for fire doors, fire stopping and passive fire works Producing Scope of Works packs and updating cost sheets Preparing monthly valuations and signing off works completed on site Preparing, negotiating and agreeing variations Leading commercial discussions with clients and internal stakeholders Overseeing projects under JCT contracts, including variations, claims and disputes Managing pricing strategy, margin control and commercial forecasting Owning the CVR process and ensuring commercial visibility across each project Acting as a trusted commercial advisor to the Head of Projects Scope & Costing Documentation Produce a formal Scope of Works Pack, including drawings, schedules, measured surveys and technical clarifications. Prepare the Operational Costing Sheet, including labour, materials, access requirements, prelims, and subcontractor packages. Clean up / restructure sales BOQs to ensure operational clarity and compliance with BM Trada / ASFP / project-specific requirements. Stakeholder & Client Interface Liaise with Project Managers, Site Managers, Sales, and the Client team to ensure all commercial matters are managed professionally. Respond to commercial queries, RFIs, and contract-related correspondence. Support the operational team in delivering high-quality, compliant works in line with the programme. Compliance & Quality Ensure all commercial outputs align with compliance frameworks (BM Trada, ASFP, Building Safety Act, and client-specific standards). Support the creation of design packs and technical documentation where required. About You: The Person Who Will Excel Here We're looking for someone who combines commercial sharpness with operational instinct, someone who thrives in a role with both structure and autonomy. Experience & Technical Strengths 5+ years QS experience (ideally in fire protection or a specialist MEP subcontractor) Strong measured survey capability Excellent document-production and client-facing communication Solid Excel/Sheets skills and BOQ understanding Proven track record of managing JCT contracts Experience managing valuations, variations and financial control Chartered Surveyor (RICS) or equivalent Experience working with Salesforce, OneTrace, Procore or similar systems. Understanding of BM Trada schemes / ASFP guidance / BSA Golden Thread requirements. Full UK driving licence. Traits & Mindset Commercially ambitious with strong attention to detail Proactive, structured and able to work independently Confident in negotiations and client conversations Strong leadership potential, capable of developing a junior QS Comfortable in a fast-moving, scaling SME environment Strategic thinker with the ability to forecast, challenge and improve processes How to Apply: If you are intersted in this position and would like to learn more we would love to hear from you. Please attach your CV to the link provided and we will be in contact.
Mar 09, 2026
Full time
We're growing fast and we're looking for a commercially strong, operationally sharp Senior Project Quantity Surveyor to help shape the next stage of our journey. We are looking for someone to take ownership of all post-award commercial and scope-validation activities once a project is marked "Closed Won" in Salesforce. This includes verifying the BOQ, undertaking site surveys, preparing operational scopes and cost sheets, managing valuations, and ensuring commercial control throughout the delivery of fire doors, fire stopping, and wider passive fire protection projects. Why Join Us? This isn't just another QS role, it's a chance to shape the commercial direction of a growing specialist contractor. You'll get: A pathway to Commercial Manager Direct influence over profitability, strategy and operational excellence Exposure to high-profile, prestigious estates across London & the UK A high-performance, digitally-enabled working environment 25 days holiday + bank holidays Pension + ongoing development opportunities About Onyx Fire & Security Onyx Fire & Security is one of the UK's leading fire safety specialists, delivering critical life-safety systems across commercial, residential and hotel & leisure sectors. Since 2008, we've focused on creating safer buildings through: Mechanical & Electrical Smoke Control Passive Fire Protection Fire Engineering & Asset Management We're a growing, ambitious SME with a strong operational culture and this role will be central to shaping our commercial success as we scale. The Role: As our Senior Operational QS, you will be the commercial lead from the moment a project becomes live. You'll take full ownership of scope validation, operational documentation, commercial controls and ongoing financial performance backed by a junior QS reporting into you. You'll work closely with the Head of Projects while overseeing project values from £200k to £3m, typically lasting 2-10 months. What You'll Be Responsible For Validating sold scopes and converting BOQs into operational documentation Visiting sites to verify quantities, access, constraints and real-world conditions Completing measured surveys for fire doors, fire stopping and passive fire works Producing Scope of Works packs and updating cost sheets Preparing monthly valuations and signing off works completed on site Preparing, negotiating and agreeing variations Leading commercial discussions with clients and internal stakeholders Overseeing projects under JCT contracts, including variations, claims and disputes Managing pricing strategy, margin control and commercial forecasting Owning the CVR process and ensuring commercial visibility across each project Acting as a trusted commercial advisor to the Head of Projects Scope & Costing Documentation Produce a formal Scope of Works Pack, including drawings, schedules, measured surveys and technical clarifications. Prepare the Operational Costing Sheet, including labour, materials, access requirements, prelims, and subcontractor packages. Clean up / restructure sales BOQs to ensure operational clarity and compliance with BM Trada / ASFP / project-specific requirements. Stakeholder & Client Interface Liaise with Project Managers, Site Managers, Sales, and the Client team to ensure all commercial matters are managed professionally. Respond to commercial queries, RFIs, and contract-related correspondence. Support the operational team in delivering high-quality, compliant works in line with the programme. Compliance & Quality Ensure all commercial outputs align with compliance frameworks (BM Trada, ASFP, Building Safety Act, and client-specific standards). Support the creation of design packs and technical documentation where required. About You: The Person Who Will Excel Here We're looking for someone who combines commercial sharpness with operational instinct, someone who thrives in a role with both structure and autonomy. Experience & Technical Strengths 5+ years QS experience (ideally in fire protection or a specialist MEP subcontractor) Strong measured survey capability Excellent document-production and client-facing communication Solid Excel/Sheets skills and BOQ understanding Proven track record of managing JCT contracts Experience managing valuations, variations and financial control Chartered Surveyor (RICS) or equivalent Experience working with Salesforce, OneTrace, Procore or similar systems. Understanding of BM Trada schemes / ASFP guidance / BSA Golden Thread requirements. Full UK driving licence. Traits & Mindset Commercially ambitious with strong attention to detail Proactive, structured and able to work independently Confident in negotiations and client conversations Strong leadership potential, capable of developing a junior QS Comfortable in a fast-moving, scaling SME environment Strategic thinker with the ability to forecast, challenge and improve processes How to Apply: If you are intersted in this position and would like to learn more we would love to hear from you. Please attach your CV to the link provided and we will be in contact.
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. This role isbased in our London Victoria office Become part of the team Do you enjoy working on complex and challenging projects using your ingenuity to deliver real and meaningful value? Would you be motivated by contributing to a positive-human future? Are you keen to work to build improvement capability and operations excellence? Would you be motivated by working collaboratively in diverse project teams, often with a blend of colleagues,clientsand suppliers? Is shaping your career pathway and the development of others important to you? If so, our Operations and Improvement consultancy roles could be for you! We are actively looking to recruit people atAnalyst Consultant andConsultant level. In the UK,we workwith a range oforganisations whoareareinvolved inproviding localservices, underpinningthe economies and communities we livein.These includeLocal Authorities, NHS Health Trusts and Integrated Care Systems, Universities as well asassociatedcentral government departments such as DfE, MHCLG and theDoH.Ourareas of focus include: Undertaking advisoryworkandrunningmanaged servicesin care technology Helping Local Governmentwith cost reduction and optimisation Supporting Local Government withreform and reorganisation Working withcentral government design and implement critical educational reform Supporting Universitiesto developtheir strategies, operatingmodeland underpinning systems Working with local organisations to respond to thedevolution agenda and empowering local communities Qualifications We are seeking talented individualswhoare committed to improving local and national serviceswith experiencein designing and delivering projects in Localand Central Government. We are looking for candidates with skills and experience in the following areas: Workingtodelivertangible improvements and outcomes inlocal government (or associated organisations) in corporate,commercialor public facing roles. A strong grasp and enthusiasm for core themes in public service sector reform Scoping,developingand delivering a variety of successful projects, working with a range of stakeholders Presenting and communicating ideaspersuasively andeffectively to a range of audiences Developing clear written presentations and reports which offer well evidenced conclusions and recommendations. Analytical mindset with the ability toidentifyand solve problems, and to make informed decisions. Confidence to work across multiple levels of an organisation, with the ability to influence senior stakeholders and navigate challenging discussions. Strong interpersonal skills, enabling successful collaboration with stakeholders across all levels. A drive for personal and professional progression. We pride ourselves on partnering with clients, providing a service that delivers real and long-lasting value. Our Operations and Improvement consultants are expected to be hands on, working together with our clients to bring energy,directionandexpertisein helping to solve the most difficultchallenges. In addition to the formal benefits set out below, we are passionate about the personal and career development of our consultants. Our team is committed toproviding the opportunities, support,trainingand coaching required at all levels to ensure our consultants can all achieve their potential. We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Mar 08, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. This role isbased in our London Victoria office Become part of the team Do you enjoy working on complex and challenging projects using your ingenuity to deliver real and meaningful value? Would you be motivated by contributing to a positive-human future? Are you keen to work to build improvement capability and operations excellence? Would you be motivated by working collaboratively in diverse project teams, often with a blend of colleagues,clientsand suppliers? Is shaping your career pathway and the development of others important to you? If so, our Operations and Improvement consultancy roles could be for you! We are actively looking to recruit people atAnalyst Consultant andConsultant level. In the UK,we workwith a range oforganisations whoareareinvolved inproviding localservices, underpinningthe economies and communities we livein.These includeLocal Authorities, NHS Health Trusts and Integrated Care Systems, Universities as well asassociatedcentral government departments such as DfE, MHCLG and theDoH.Ourareas of focus include: Undertaking advisoryworkandrunningmanaged servicesin care technology Helping Local Governmentwith cost reduction and optimisation Supporting Local Government withreform and reorganisation Working withcentral government design and implement critical educational reform Supporting Universitiesto developtheir strategies, operatingmodeland underpinning systems Working with local organisations to respond to thedevolution agenda and empowering local communities Qualifications We are seeking talented individualswhoare committed to improving local and national serviceswith experiencein designing and delivering projects in Localand Central Government. We are looking for candidates with skills and experience in the following areas: Workingtodelivertangible improvements and outcomes inlocal government (or associated organisations) in corporate,commercialor public facing roles. A strong grasp and enthusiasm for core themes in public service sector reform Scoping,developingand delivering a variety of successful projects, working with a range of stakeholders Presenting and communicating ideaspersuasively andeffectively to a range of audiences Developing clear written presentations and reports which offer well evidenced conclusions and recommendations. Analytical mindset with the ability toidentifyand solve problems, and to make informed decisions. Confidence to work across multiple levels of an organisation, with the ability to influence senior stakeholders and navigate challenging discussions. Strong interpersonal skills, enabling successful collaboration with stakeholders across all levels. A drive for personal and professional progression. We pride ourselves on partnering with clients, providing a service that delivers real and long-lasting value. Our Operations and Improvement consultants are expected to be hands on, working together with our clients to bring energy,directionandexpertisein helping to solve the most difficultchallenges. In addition to the formal benefits set out below, we are passionate about the personal and career development of our consultants. Our team is committed toproviding the opportunities, support,trainingand coaching required at all levels to ensure our consultants can all achieve their potential. We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions. Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 1 year working 30 hours per week covering Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Excellent communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Mar 08, 2026
Full time
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions. Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 1 year working 30 hours per week covering Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Excellent communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
IT Strategy & Performance - Senior / Managing Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. The Business Technology practice is one of the leading CIO & CTO advisory and technology innovation teams in the UK and Europe. Our consultants deliver tangible outcomes across business and IT oriented environments, working collaboratively with major FTSE 100 and government clients to help them achieve their strategic goals and leverage technology as a key driver of sustainable growth and ambitious change. YOUR ROLE Our IT Strategy & Performance team is one of the fastest growing teams in the Business Technology practice. We are structured across three core disciplines: (i) Technology Strategy; (ii) IT Cost & Value; and (iii) IT Mergers and Acquisitions. We are seeking Senior and Managing Consultant level candidates with a breadth of experience that will enable them to deliver across our three core disciplines. The ideal candidate will have expertise in Technology Strategy and IT Cost & Value, but IT M&A experience is also desirable. You will have the opportunity to work across a range of sectors. The responsibilities of the Senior/Managing Consultant role in IT Strategy & Performance typically includes: Client delivery, leading workstreams and project teams in complex technology engagements including Technology Strategy & Transformation and technology cost transformation. Driving cultural and organisational change with clients to align IT and business stakeholders around strategy, cost and value objectives. Advising on the strategic role of technology within organisations and how to operationalise the capabilities. Advising clients on translating complex technical findings into actionable commercial insights and deliverable strategies, focusing on value to the client. Contributing to the development of our offerings and supporting capability building within the IT Performance team, supporting the growth of our offers across market units and developing winning proposals for our clients. Providing leadership on emerging technologies and digital capabilities: AI, advanced analytics, cybersecurity and cloud native architectures - evaluating scalability, interoperability, and alignment with the client's long term strategy. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We are looking for Senior/Managing Consultant level candidates who can demonstrate the following: Consulting experience (4+ years) across Technology Strategy and/or IT Cost & Value. Evidence of strong track record delivering on Digital Strategy & Transformation projects and/or technology cost transformation. Evidence of technical and strategic expertise across Technology Strategy, Target Operating Model Design, Transformation Roadmapping, Business IT Alignment, IT Financial Management, Total Cost of Ownership, Application Portfolio Rationalisation, Benchmarking and Optimisation. Evidence of managing teams/workstreams in complex delivery environments and the ability to build and maintain trusted relationships with senior client stakeholders. Experience in identifying real world application of technology to drive value from technology investments. Currently working in a major consulting firm, and/or in industry with a consulting background, possibly including within an in house strategy function. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of supporting proposition building/development and growth. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network to generate revenue. WHAT YOU'LL LOVE ABOUT WORKING HERE You'll be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work: The opportunity to be an "intrapreneur", defining the direction of our team and offerings as we mature, grow and build relationships with new clients and in additional sectors. Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate. Be comfortable outside your comfort zone: Self stretchers thrive in our environment. Build momentum in your career: Make your role and your career what you want it to be. Stay true to who you are: Play to your strengths and bring your individuality. Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has impact. Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Mar 08, 2026
Full time
IT Strategy & Performance - Senior / Managing Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. The Business Technology practice is one of the leading CIO & CTO advisory and technology innovation teams in the UK and Europe. Our consultants deliver tangible outcomes across business and IT oriented environments, working collaboratively with major FTSE 100 and government clients to help them achieve their strategic goals and leverage technology as a key driver of sustainable growth and ambitious change. YOUR ROLE Our IT Strategy & Performance team is one of the fastest growing teams in the Business Technology practice. We are structured across three core disciplines: (i) Technology Strategy; (ii) IT Cost & Value; and (iii) IT Mergers and Acquisitions. We are seeking Senior and Managing Consultant level candidates with a breadth of experience that will enable them to deliver across our three core disciplines. The ideal candidate will have expertise in Technology Strategy and IT Cost & Value, but IT M&A experience is also desirable. You will have the opportunity to work across a range of sectors. The responsibilities of the Senior/Managing Consultant role in IT Strategy & Performance typically includes: Client delivery, leading workstreams and project teams in complex technology engagements including Technology Strategy & Transformation and technology cost transformation. Driving cultural and organisational change with clients to align IT and business stakeholders around strategy, cost and value objectives. Advising on the strategic role of technology within organisations and how to operationalise the capabilities. Advising clients on translating complex technical findings into actionable commercial insights and deliverable strategies, focusing on value to the client. Contributing to the development of our offerings and supporting capability building within the IT Performance team, supporting the growth of our offers across market units and developing winning proposals for our clients. Providing leadership on emerging technologies and digital capabilities: AI, advanced analytics, cybersecurity and cloud native architectures - evaluating scalability, interoperability, and alignment with the client's long term strategy. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We are looking for Senior/Managing Consultant level candidates who can demonstrate the following: Consulting experience (4+ years) across Technology Strategy and/or IT Cost & Value. Evidence of strong track record delivering on Digital Strategy & Transformation projects and/or technology cost transformation. Evidence of technical and strategic expertise across Technology Strategy, Target Operating Model Design, Transformation Roadmapping, Business IT Alignment, IT Financial Management, Total Cost of Ownership, Application Portfolio Rationalisation, Benchmarking and Optimisation. Evidence of managing teams/workstreams in complex delivery environments and the ability to build and maintain trusted relationships with senior client stakeholders. Experience in identifying real world application of technology to drive value from technology investments. Currently working in a major consulting firm, and/or in industry with a consulting background, possibly including within an in house strategy function. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of supporting proposition building/development and growth. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network to generate revenue. WHAT YOU'LL LOVE ABOUT WORKING HERE You'll be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work: The opportunity to be an "intrapreneur", defining the direction of our team and offerings as we mature, grow and build relationships with new clients and in additional sectors. Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate. Be comfortable outside your comfort zone: Self stretchers thrive in our environment. Build momentum in your career: Make your role and your career what you want it to be. Stay true to who you are: Play to your strengths and bring your individuality. Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has impact. Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
About Us Murray McIntosh is a specialist recruitment consultancy with over a decade of success operating in high?impact, high?profile markets. With a consultative approach, we work with influential organisations, from innovative start?ups through to established brands. We are entering a significant evolution phase- demand for our services is growing, our offering is expanding, and marketing needs to move beyond activity and output into a more strategic, performance?led growth engine. The Growth Marketing Manager will play a pivotal role in accelerating this evolution-expanding our reach, strengthening our market positioning, and driving scalable, measurable pipeline generation. Role Summary You will take ownership of our growth marketing approach, combining strategic thinking with hands?on execution. The focus is on commercial impact, not just channels, with marketing activity clearly linked to revenue pipeline, positioning and long?term brand strength. A key part of the role is acting as a commercial partner to the business. You will work closely with senior leadership and alongside the sales team to develop a deep understanding of our markets, our solutions and how clients engage with us; ensuring our messaging supports priority sectors, service lines and audiences. You will shape and oversee multi?channel initiatives designed to increase reach, improve positioning and drive qualified opportunities. You will bring structure and clarity to performance measurement, helping the business understand what is working, what is not, and where to optimise. Website performance, conversion, automation and nurture journeys all sit within your remit, though you will not be expected to personally execute every element. Key Responsibilities Develop full?funnel strategies to increase website traffic, conversions, and qualified lead flow. Plan, execute, and optimise growth campaigns across paid and organic channels to drive measurable lead generation and pipeline contribution. Align content output with commercial priorities (verticals, personas, and funnels) through content including blogs, social content, case studies, and sales enablement materials. Measure and report performance against ROI and KPI goals. Identify trends and optimise spend, channel mix, and conversion points based on insights. Manage ongoing website improvements across usability, design, content and conversion rate optimisation. Work closely with the sales team to align campaigns with market intel and revenue priorities. Manage external partners, suppliers, and agencies to deliver on key initiatives. Support ad?hoc design needs including updating sales collateral and presentation decks. Ideal Candidate Profile This role will suit someone with a broad, senior marketing background, ideally gained in a B2B, advisory?led environment. You are comfortable thinking strategically, advising leadership and shaping direction, but you also understand the mechanics of modern growth marketing well enough to make informed decisions. You care about outcomes and enjoy bringing focus and coherence to marketing activity. Experience & Skills A rounded marketing background with hands?on digital and growth marketing experience. Proven success in lead generation and sales?aligned marketing environments. Experience with marketing automation and CRM platforms. Excellent written communication and the ability to produce engaging content. Traits & Characteristics Commercially minded: understands the link between marketing activity and revenue outcomes. Experimental: embraces testing, iteration, and continuous improvement. Strategic yet hands?on: capable of delivering the work while shaping the future roadmap. Adaptive: enjoys contributing in a high?growth, changing environment. Working Environment & Culture The Murray McIntosh office is based in Goring-on Thames, a beautiful setting on the Oxfordshire and Berkshire border- a 15-minute train journey from Reading or Didcot. We value diversity, collaboration, creativity, and a positive working culture. Company celebrations include quarterly team days out and bi-annual events. This can be a full or part time position.
Mar 08, 2026
Full time
About Us Murray McIntosh is a specialist recruitment consultancy with over a decade of success operating in high?impact, high?profile markets. With a consultative approach, we work with influential organisations, from innovative start?ups through to established brands. We are entering a significant evolution phase- demand for our services is growing, our offering is expanding, and marketing needs to move beyond activity and output into a more strategic, performance?led growth engine. The Growth Marketing Manager will play a pivotal role in accelerating this evolution-expanding our reach, strengthening our market positioning, and driving scalable, measurable pipeline generation. Role Summary You will take ownership of our growth marketing approach, combining strategic thinking with hands?on execution. The focus is on commercial impact, not just channels, with marketing activity clearly linked to revenue pipeline, positioning and long?term brand strength. A key part of the role is acting as a commercial partner to the business. You will work closely with senior leadership and alongside the sales team to develop a deep understanding of our markets, our solutions and how clients engage with us; ensuring our messaging supports priority sectors, service lines and audiences. You will shape and oversee multi?channel initiatives designed to increase reach, improve positioning and drive qualified opportunities. You will bring structure and clarity to performance measurement, helping the business understand what is working, what is not, and where to optimise. Website performance, conversion, automation and nurture journeys all sit within your remit, though you will not be expected to personally execute every element. Key Responsibilities Develop full?funnel strategies to increase website traffic, conversions, and qualified lead flow. Plan, execute, and optimise growth campaigns across paid and organic channels to drive measurable lead generation and pipeline contribution. Align content output with commercial priorities (verticals, personas, and funnels) through content including blogs, social content, case studies, and sales enablement materials. Measure and report performance against ROI and KPI goals. Identify trends and optimise spend, channel mix, and conversion points based on insights. Manage ongoing website improvements across usability, design, content and conversion rate optimisation. Work closely with the sales team to align campaigns with market intel and revenue priorities. Manage external partners, suppliers, and agencies to deliver on key initiatives. Support ad?hoc design needs including updating sales collateral and presentation decks. Ideal Candidate Profile This role will suit someone with a broad, senior marketing background, ideally gained in a B2B, advisory?led environment. You are comfortable thinking strategically, advising leadership and shaping direction, but you also understand the mechanics of modern growth marketing well enough to make informed decisions. You care about outcomes and enjoy bringing focus and coherence to marketing activity. Experience & Skills A rounded marketing background with hands?on digital and growth marketing experience. Proven success in lead generation and sales?aligned marketing environments. Experience with marketing automation and CRM platforms. Excellent written communication and the ability to produce engaging content. Traits & Characteristics Commercially minded: understands the link between marketing activity and revenue outcomes. Experimental: embraces testing, iteration, and continuous improvement. Strategic yet hands?on: capable of delivering the work while shaping the future roadmap. Adaptive: enjoys contributing in a high?growth, changing environment. Working Environment & Culture The Murray McIntosh office is based in Goring-on Thames, a beautiful setting on the Oxfordshire and Berkshire border- a 15-minute train journey from Reading or Didcot. We value diversity, collaboration, creativity, and a positive working culture. Company celebrations include quarterly team days out and bi-annual events. This can be a full or part time position.
Jones Lang LaSalle Incorporated
Birmingham, Staffordshire
Senior/Associate - Cost Management page is loaded Senior/Associate - Cost Managementremote type: On-sitelocations: Birmingham, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ490662 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Senior Cost Manager / Associate (Cost Management) Location: Birmingham Department: Project & Development Services - Cost Management About the Role We're expanding our Cost Management capability in the Midlands and are looking for an experienced Senior Cost Manager or Associate to join our growing team in Birmingham . This is an exciting opportunity to be part of a newly established business line within JLL's well-established regional office combining hands-on project delivery with the chance to influence how we continue to develop our presence in the region.Reporting to the Midlands Regional Cost Management Lead , you'll play a key role in delivering high-quality cost management services across diverse projects while benefiting from strong leadership support, industry-leading technology, and AI-driven tools. Based in one of the best offices in the Midlands , you'll work alongside multi-disciplinary experts in an innovative, collaborative setting. Key Responsibilities Deliver accurate and insightful cost management services from feasibility through post-contract stages. Prepare cost plans, tender documentation, and project budgets, managing cost performance throughout delivery. Provide clear, reliable advice to clients on procurement, value engineering, and risk management. Work collaboratively with project managers, building consultants, and design teams to ensure seamless project outcomes. Manage multiple projects simultaneously, with a focus on quality, accuracy, and client service excellence. Support junior staff through technical guidance and knowledge sharing. Use digital tools and AI-enhanced cost management systems to deliver data-led insights and reporting efficiency. Actively contribute to JLL's reputation for technical excellence within the Midlands market. Skills & Experience Degree in Quantity Surveying, Construction Economics, or related discipline. MRICS qualification (or working toward chartership). Strong technical experience in cost management across a range of sectors. Excellent attention to detail and confidence in project delivery. Clear communication and client relationship management skills. Collaborative and proactive approach within multi-disciplinary teams. Desire to grow within a globally respected business, with a structured progression pathway from Senior Cost Manager to Associate. Why Join JLL Birmingham Technical Excellence with Opportunity: A delivery-focused role within a newly established and growing Cost Management team, supported by an experienced Midlands Regional Cost Management Lead and clear progression pathway. Exceptional Workplace: Work in one of the best office spaces in the Midlands , designed for collaboration and creativity. Technology & Innovation: Access advanced digital platforms and AI-powered tools that elevate precision and insight. Local Presence, Global Reputation: Contribute to high-profile projects backed by JLL's global network and expertise.At JLL , we invest in our people - providing the tools, technology, and environment for them to do their best work. This is an ideal opportunity for experienced technical professionals who want to deliver exceptional projects while growing their career in a dynamic, forward-looking team. Location: On-site -Birmingham, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Mar 08, 2026
Full time
Senior/Associate - Cost Management page is loaded Senior/Associate - Cost Managementremote type: On-sitelocations: Birmingham, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ490662 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Senior Cost Manager / Associate (Cost Management) Location: Birmingham Department: Project & Development Services - Cost Management About the Role We're expanding our Cost Management capability in the Midlands and are looking for an experienced Senior Cost Manager or Associate to join our growing team in Birmingham . This is an exciting opportunity to be part of a newly established business line within JLL's well-established regional office combining hands-on project delivery with the chance to influence how we continue to develop our presence in the region.Reporting to the Midlands Regional Cost Management Lead , you'll play a key role in delivering high-quality cost management services across diverse projects while benefiting from strong leadership support, industry-leading technology, and AI-driven tools. Based in one of the best offices in the Midlands , you'll work alongside multi-disciplinary experts in an innovative, collaborative setting. Key Responsibilities Deliver accurate and insightful cost management services from feasibility through post-contract stages. Prepare cost plans, tender documentation, and project budgets, managing cost performance throughout delivery. Provide clear, reliable advice to clients on procurement, value engineering, and risk management. Work collaboratively with project managers, building consultants, and design teams to ensure seamless project outcomes. Manage multiple projects simultaneously, with a focus on quality, accuracy, and client service excellence. Support junior staff through technical guidance and knowledge sharing. Use digital tools and AI-enhanced cost management systems to deliver data-led insights and reporting efficiency. Actively contribute to JLL's reputation for technical excellence within the Midlands market. Skills & Experience Degree in Quantity Surveying, Construction Economics, or related discipline. MRICS qualification (or working toward chartership). Strong technical experience in cost management across a range of sectors. Excellent attention to detail and confidence in project delivery. Clear communication and client relationship management skills. Collaborative and proactive approach within multi-disciplinary teams. Desire to grow within a globally respected business, with a structured progression pathway from Senior Cost Manager to Associate. Why Join JLL Birmingham Technical Excellence with Opportunity: A delivery-focused role within a newly established and growing Cost Management team, supported by an experienced Midlands Regional Cost Management Lead and clear progression pathway. Exceptional Workplace: Work in one of the best office spaces in the Midlands , designed for collaboration and creativity. Technology & Innovation: Access advanced digital platforms and AI-powered tools that elevate precision and insight. Local Presence, Global Reputation: Contribute to high-profile projects backed by JLL's global network and expertise.At JLL , we invest in our people - providing the tools, technology, and environment for them to do their best work. This is an ideal opportunity for experienced technical professionals who want to deliver exceptional projects while growing their career in a dynamic, forward-looking team. Location: On-site -Birmingham, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
HiddenCity creates real-world adventure games where players solve clues sent to their phones as part of an unfolding story across the city. The experiences are highly rated, achieving 4.8+ out of 5 stars on Tripadvisor and Google. The most recent game is 007: Shadow of Spectre , created in collaboration with the James Bond film franchise. Find out more on the company website . It's an exciting time to join as we launch a marketing campaign, and roll out the games internationally. Deadline for applications: Mon 16 March at 12:00pm Early applications are welcome. We are interviewing on a rolling basis, so if you apply earlier we may speak to you sooner. Your Mission: help bring adventures to life This role is for someone with excellent communication skills, a proactive nature, and evidence of strong delivery. You do not need to have experience in the games industry. 3 to 5 days per week , depending on your preferences, skills and experience. Flexible midweek hours with regular Saturday work from 10am to 2pm. £25 - £31k salary , depending on experience, based on a 40 hour week. Salary is pro-rated for 3 or 4 day contracts. Alternatively, freelance work is paid at an hourly rate of £16 - £20. On location in central London and the Hoxton office , work at game locations across London and at a vibrant office, plus flexibility for 1-2 days remote working per week. Starting April or May 2026, depending on your availability. This role is open to candidates who are interested in either: Cross-functional track: Develop foundational skills before moving into creative, management, or sales roles, with mentoring from the leadership team, or Specialist track: Supporting HiddenCity in an ongoing role as an exceptional Real-World Game Operations Executive, with scope to grow within the Operations Team. What you'll be doing In a HiddenCity game, clues are sent to players digitally, with in-person interactions and physical puzzles along the route. As a key member of our Game Operations Team, you will take responsibility for delivering consistently exceptional experiences at scale. As you progress in the company the role will align to the career track you are aligned with. Supported by structured training, in the first year of your support to HiddenCity you will: Maintain the operational excellence of live game routes - take responsibility for stock, logistics and the game route. This includes weekly work on locations across central London. Support experience design - edit clues, test game updates, scout potential new venues and assemble physical puzzles that thousands of players interact with. Be a point of contact for customers - diagnose issues, drive sales and protect the player experience in real time. Own the corporate sales cycle - drive revenue and manage the full sales cycle from first enquiry to delivery and post-game follow-up, for corporate team-building bookings. Gain exposure to other business functions - given the nature of a startup, in addition to your core responsibilities, you will support other operations in the business such as finance and head office operations. You'll be upskilled on the company's workflow tools including Slack for messaging, Google Workspace for document management, and ClickUp for workflow and project management. A day in the life might include analysing player data to identify problematic clues, before assembling physical props, and later heading out into central London to check stock levels at venues along the game route. Benefits Growth: Significant scope for progression in the cross-function career track to senior positions, in either a creative, analytical or management capacity, and specialism in the specialist career track, linked to performance and business growth Office environment: Work from a vibrant Hoxton coworking space with a rooftop terrace, monthly events, free barista-made coffee, and a well-equipped gym Time off: for salary roles, 27 days holiday included plus bank holidays, and a 4% employer pension contribution Flexibility: 1-2 days per week remote working and weekly work on location across central London Play: Complimentary tickets for HiddenCity games for you and your friends. Company culture We aim to create exceptional experiences that reconnect people with their inner child through play. Subtle details matter to us, and we express this through considered design and thoughtful execution. You'll join a friendly, collaborative team that balances focused work with lively discussion. Most people split their week between the coworking office and remote working. We value clear processes that make it easier to scale the business and to hand work over smoothly. We use a company-wide kanban workflow and operate with a high degree of transparency about how the business works, including performance and pay. We are performance led. We value ownership, follow-through and clear communication. If something slips, we surface it early and fix it. We aim to be fair, respectful, and ambitious. You're encouraged to challenge ideas thoughtfully and to respect final decisions when they're made. We also make time to enjoy working together. We go out for team activities and meals, and Wednesdays involve treats in the office. Requirements You are: Comfortable working both independently and collaboratively Ambitious and motivated by taking on increasing responsibility A confident, positive communicator, even when raising problems Adaptable, and able to quickly assess and prioritise tasks Desirable experience: Sales or customer support experience Ideal skills if you are looking to join the cross-functional track 2:1 Bachelor's degree, or other demonstration of academic achievement A combination of highly analytical and creative skills Demonstration of aptitude in creative work, project management, or sales
Mar 08, 2026
Full time
HiddenCity creates real-world adventure games where players solve clues sent to their phones as part of an unfolding story across the city. The experiences are highly rated, achieving 4.8+ out of 5 stars on Tripadvisor and Google. The most recent game is 007: Shadow of Spectre , created in collaboration with the James Bond film franchise. Find out more on the company website . It's an exciting time to join as we launch a marketing campaign, and roll out the games internationally. Deadline for applications: Mon 16 March at 12:00pm Early applications are welcome. We are interviewing on a rolling basis, so if you apply earlier we may speak to you sooner. Your Mission: help bring adventures to life This role is for someone with excellent communication skills, a proactive nature, and evidence of strong delivery. You do not need to have experience in the games industry. 3 to 5 days per week , depending on your preferences, skills and experience. Flexible midweek hours with regular Saturday work from 10am to 2pm. £25 - £31k salary , depending on experience, based on a 40 hour week. Salary is pro-rated for 3 or 4 day contracts. Alternatively, freelance work is paid at an hourly rate of £16 - £20. On location in central London and the Hoxton office , work at game locations across London and at a vibrant office, plus flexibility for 1-2 days remote working per week. Starting April or May 2026, depending on your availability. This role is open to candidates who are interested in either: Cross-functional track: Develop foundational skills before moving into creative, management, or sales roles, with mentoring from the leadership team, or Specialist track: Supporting HiddenCity in an ongoing role as an exceptional Real-World Game Operations Executive, with scope to grow within the Operations Team. What you'll be doing In a HiddenCity game, clues are sent to players digitally, with in-person interactions and physical puzzles along the route. As a key member of our Game Operations Team, you will take responsibility for delivering consistently exceptional experiences at scale. As you progress in the company the role will align to the career track you are aligned with. Supported by structured training, in the first year of your support to HiddenCity you will: Maintain the operational excellence of live game routes - take responsibility for stock, logistics and the game route. This includes weekly work on locations across central London. Support experience design - edit clues, test game updates, scout potential new venues and assemble physical puzzles that thousands of players interact with. Be a point of contact for customers - diagnose issues, drive sales and protect the player experience in real time. Own the corporate sales cycle - drive revenue and manage the full sales cycle from first enquiry to delivery and post-game follow-up, for corporate team-building bookings. Gain exposure to other business functions - given the nature of a startup, in addition to your core responsibilities, you will support other operations in the business such as finance and head office operations. You'll be upskilled on the company's workflow tools including Slack for messaging, Google Workspace for document management, and ClickUp for workflow and project management. A day in the life might include analysing player data to identify problematic clues, before assembling physical props, and later heading out into central London to check stock levels at venues along the game route. Benefits Growth: Significant scope for progression in the cross-function career track to senior positions, in either a creative, analytical or management capacity, and specialism in the specialist career track, linked to performance and business growth Office environment: Work from a vibrant Hoxton coworking space with a rooftop terrace, monthly events, free barista-made coffee, and a well-equipped gym Time off: for salary roles, 27 days holiday included plus bank holidays, and a 4% employer pension contribution Flexibility: 1-2 days per week remote working and weekly work on location across central London Play: Complimentary tickets for HiddenCity games for you and your friends. Company culture We aim to create exceptional experiences that reconnect people with their inner child through play. Subtle details matter to us, and we express this through considered design and thoughtful execution. You'll join a friendly, collaborative team that balances focused work with lively discussion. Most people split their week between the coworking office and remote working. We value clear processes that make it easier to scale the business and to hand work over smoothly. We use a company-wide kanban workflow and operate with a high degree of transparency about how the business works, including performance and pay. We are performance led. We value ownership, follow-through and clear communication. If something slips, we surface it early and fix it. We aim to be fair, respectful, and ambitious. You're encouraged to challenge ideas thoughtfully and to respect final decisions when they're made. We also make time to enjoy working together. We go out for team activities and meals, and Wednesdays involve treats in the office. Requirements You are: Comfortable working both independently and collaboratively Ambitious and motivated by taking on increasing responsibility A confident, positive communicator, even when raising problems Adaptable, and able to quickly assess and prioritise tasks Desirable experience: Sales or customer support experience Ideal skills if you are looking to join the cross-functional track 2:1 Bachelor's degree, or other demonstration of academic achievement A combination of highly analytical and creative skills Demonstration of aptitude in creative work, project management, or sales
Overview Godel Technologies has partnered exclusively with Robert Walters to appoint a strategically minded Chief Financial Officer (CFO). This is an opportunity to join a profitable, scaling technology business in a pivotal executive role, working closely with the CEO and Board to shape long-term strategy, support international expansion, and maximise enterprise value. The role combines hands-on financial leadership with high-impact strategic responsibility, including potential M&A and plan execution. The Opportunity: As CFO, you will act as a trusted partner to the CEO and Board, ensuring Godel is operationally, financially, and structurally positioned to sustainably execute its growth plans. You will lead financial strategy across a multi-country organisation, embed scalable financial governance, and help articulate a compelling equity story for current and future stakeholders. This role would suit either an experienced CFO or a high-calibre Finance Director ready to step into their first CFO role. You'll have proven strategic experience in a high-growth, multi-site international software/technology business, M&A exposure, and confidence to be vocal around the Board table. Face to face international business partnering is encouraged and so there will be occasional international travel, largely across Europe. Key Responsibilities Strategic Leadership & Value Creation Partner with the CEO and Board to shape and execute Godel's long-term strategy, including organic growth and potential M&A. Lead long-range planning, scenario modelling, and value creation initiatives. Support potential strategic or financial transactions. Oversee development of robust KPIs, metrics, and performance reporting. Full ownership of financial leadership, including budgeting, forecasting, cash flow management, and capital allocation. Ensure accurate, timely financial reporting across all entities and jurisdictions. Lead statutory reporting, audits, and year-end processes. Design and continuously improve scalable financial controls, systems, and governance. International Growth & Scaling Oversee a finance operating model supporting multi-country, multi-currency operations. Ensure strong financial governance across international entities, including tax, transfer pricing, and intercompany structures. Partner with operational leaders to optimise margins, delivery efficiency, and global commercial performance. Support international pricing strategy and client-level profitability analysis. Ensure compliance with statutory, regulatory, and tax requirements across all operating regions. Manage relationships with auditors, banks, investors, and external advisors. Identify and mitigate financial, operational, and transaction-related risks. Leadership & Team Development Lead, develop, and inspire team members. Foster strong cross-functional collaboration across the organisation. You as the Successful individual Proven CFO experience, or Finance Director ready to step up into a first number 1 role. A background in a technology, software, or digital services business preferred. Demonstrable experience supporting M&A and/or related transactions. Track record of scaling organisations internationally with strong financial discipline. Experience working with Boards, investors, or private equity stakeholders. Knowledge of international finance, tax, and regulatory frameworks. Commercially astute, resilient and Board table confidence. Why This Role & Godel Technologies? The opportunity to shape strategy in a scaling, international technology business experience exciting period of growth and new strategic direction. Lead organic and acquisitional international growth in a well-backed business embarking on transformation. Join a high-margin, profitable business with strong EBITDA. Competitive executive compensation with long-term incentive potential. Ambitious, dynamic culture with an international reach. Application Process This appointment is being managed exclusively by Robert Walters on a retained basis. All third-party applications will be redirected through the retained search process. Formal applications can be made via the Robert Walters website. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the job Contract Type: Permanent Specialism: Accountancy & Finance Focus: CFO/Finance Director/Financial Controller Workplace Type: On-site Experience Level: Executive Location: Manchester
Mar 07, 2026
Full time
Overview Godel Technologies has partnered exclusively with Robert Walters to appoint a strategically minded Chief Financial Officer (CFO). This is an opportunity to join a profitable, scaling technology business in a pivotal executive role, working closely with the CEO and Board to shape long-term strategy, support international expansion, and maximise enterprise value. The role combines hands-on financial leadership with high-impact strategic responsibility, including potential M&A and plan execution. The Opportunity: As CFO, you will act as a trusted partner to the CEO and Board, ensuring Godel is operationally, financially, and structurally positioned to sustainably execute its growth plans. You will lead financial strategy across a multi-country organisation, embed scalable financial governance, and help articulate a compelling equity story for current and future stakeholders. This role would suit either an experienced CFO or a high-calibre Finance Director ready to step into their first CFO role. You'll have proven strategic experience in a high-growth, multi-site international software/technology business, M&A exposure, and confidence to be vocal around the Board table. Face to face international business partnering is encouraged and so there will be occasional international travel, largely across Europe. Key Responsibilities Strategic Leadership & Value Creation Partner with the CEO and Board to shape and execute Godel's long-term strategy, including organic growth and potential M&A. Lead long-range planning, scenario modelling, and value creation initiatives. Support potential strategic or financial transactions. Oversee development of robust KPIs, metrics, and performance reporting. Full ownership of financial leadership, including budgeting, forecasting, cash flow management, and capital allocation. Ensure accurate, timely financial reporting across all entities and jurisdictions. Lead statutory reporting, audits, and year-end processes. Design and continuously improve scalable financial controls, systems, and governance. International Growth & Scaling Oversee a finance operating model supporting multi-country, multi-currency operations. Ensure strong financial governance across international entities, including tax, transfer pricing, and intercompany structures. Partner with operational leaders to optimise margins, delivery efficiency, and global commercial performance. Support international pricing strategy and client-level profitability analysis. Ensure compliance with statutory, regulatory, and tax requirements across all operating regions. Manage relationships with auditors, banks, investors, and external advisors. Identify and mitigate financial, operational, and transaction-related risks. Leadership & Team Development Lead, develop, and inspire team members. Foster strong cross-functional collaboration across the organisation. You as the Successful individual Proven CFO experience, or Finance Director ready to step up into a first number 1 role. A background in a technology, software, or digital services business preferred. Demonstrable experience supporting M&A and/or related transactions. Track record of scaling organisations internationally with strong financial discipline. Experience working with Boards, investors, or private equity stakeholders. Knowledge of international finance, tax, and regulatory frameworks. Commercially astute, resilient and Board table confidence. Why This Role & Godel Technologies? The opportunity to shape strategy in a scaling, international technology business experience exciting period of growth and new strategic direction. Lead organic and acquisitional international growth in a well-backed business embarking on transformation. Join a high-margin, profitable business with strong EBITDA. Competitive executive compensation with long-term incentive potential. Ambitious, dynamic culture with an international reach. Application Process This appointment is being managed exclusively by Robert Walters on a retained basis. All third-party applications will be redirected through the retained search process. Formal applications can be made via the Robert Walters website. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the job Contract Type: Permanent Specialism: Accountancy & Finance Focus: CFO/Finance Director/Financial Controller Workplace Type: On-site Experience Level: Executive Location: Manchester
Overview Capability Manager - Global Medical Affairs The location of the role is London (hybrid working). The duration of the contract is 9 months. The pay rate on offer is £600 - £650 per day (via Umbrella agency - inside IR35). Responsibilities Manage the implementation of capability initiatives and quality control of final deliverables. In partnership with Capability Directors, drive the needs assessments, capability program design, delivery, measurement and embedding with a strong focus on external engagement excellence & evidence generation. Ensure successful delivery and deployment of capability initiatives via effective stakeholder management and planning. Shape company-wide capability programmes providing the unique MA perspective to ensure relevancy and impact. Explore future trends, innovation and digital advances and integrate into capability initiatives to drive an effective and engaging learner experience. Aptly manage vendors to ensure high quality deliverables and efficient spend in areas such as external engagement, MSL Leader Coaching driving consistent global standards. Lead the development of key internal capability resource sites maintaining content over time to ensure relevancy. Track capability program budget liaising with Capability Director to flag key risks and opportunities. Lead continuous improvement to ensure impactful and relevant capability programs that accelerate employee upskilling and drive desired performance change with a focus on evidence generation and patient-focused development. Build an advisory network of SMEs to inform program design at a local and global level for key programs, keeping pace with evolving healthcare landscapes. Continually assess external environment for key trends and insights and determine implications for capability building within Medical Affairs. Basic Qualifications Post secondary degree. 5 or more years of experience in a pharmaceutical setting. 3 or more years of project management or similar operational experience. Experience with regulatory codes of Promotion and Scientific Engagement (e.g. IMC). Strong interpersonal, organizational, written and oral communications skills. Superlative presentation skills, across lines and levels and with senior stakeholders. Ability to think strategically and adapt to shifting priorities. Ability to think critically, analyzing and evaluating options to inform well thought-out decisions. Ability to manage multiple priorities and stakeholders while maintaining attention to detail. Experience with leading transformational projects, aligned with organizational strategy. Experience in working with different time-zones and cultures. Preferred Qualifications MBA Excellent understanding of medical functions and medical affairs activities. Ability to develop relationships based upon trust and mutual respect. Experience with building capabilities and/or implementing change initiatives.
Mar 07, 2026
Full time
Overview Capability Manager - Global Medical Affairs The location of the role is London (hybrid working). The duration of the contract is 9 months. The pay rate on offer is £600 - £650 per day (via Umbrella agency - inside IR35). Responsibilities Manage the implementation of capability initiatives and quality control of final deliverables. In partnership with Capability Directors, drive the needs assessments, capability program design, delivery, measurement and embedding with a strong focus on external engagement excellence & evidence generation. Ensure successful delivery and deployment of capability initiatives via effective stakeholder management and planning. Shape company-wide capability programmes providing the unique MA perspective to ensure relevancy and impact. Explore future trends, innovation and digital advances and integrate into capability initiatives to drive an effective and engaging learner experience. Aptly manage vendors to ensure high quality deliverables and efficient spend in areas such as external engagement, MSL Leader Coaching driving consistent global standards. Lead the development of key internal capability resource sites maintaining content over time to ensure relevancy. Track capability program budget liaising with Capability Director to flag key risks and opportunities. Lead continuous improvement to ensure impactful and relevant capability programs that accelerate employee upskilling and drive desired performance change with a focus on evidence generation and patient-focused development. Build an advisory network of SMEs to inform program design at a local and global level for key programs, keeping pace with evolving healthcare landscapes. Continually assess external environment for key trends and insights and determine implications for capability building within Medical Affairs. Basic Qualifications Post secondary degree. 5 or more years of experience in a pharmaceutical setting. 3 or more years of project management or similar operational experience. Experience with regulatory codes of Promotion and Scientific Engagement (e.g. IMC). Strong interpersonal, organizational, written and oral communications skills. Superlative presentation skills, across lines and levels and with senior stakeholders. Ability to think strategically and adapt to shifting priorities. Ability to think critically, analyzing and evaluating options to inform well thought-out decisions. Ability to manage multiple priorities and stakeholders while maintaining attention to detail. Experience with leading transformational projects, aligned with organizational strategy. Experience in working with different time-zones and cultures. Preferred Qualifications MBA Excellent understanding of medical functions and medical affairs activities. Ability to develop relationships based upon trust and mutual respect. Experience with building capabilities and/or implementing change initiatives.
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Mar 07, 2026
Full time
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
The Sustainable Agriculture Network (SAN) seeks a strategic and results-driven Corporate Engagement Director (CED) to lead private-sector partnership expansion and revenue growth. This senior executive will position SAN as the premier partner for corporations committed to regenerative and sustainable agricultural systems. Reporting to the COO, the CED will architect and execute a multi-year corporate business development strategy, steward major accounts, and diversify SAN's revenue base while ensuring mission alignment. This role requires a visionary leader skilled in complex partnerships, consultative selling, and stakeholder engagement at C-suite level - demonstrating strong business acumen, strategic thinking, innovation, and accountability. Agency-wide competencies for all SAN staff are rooted in the mission, values and principles of SAN and used by each staff member to fulfill his or her responsibilities and includes serves with integrity; models stewardship and accountability; cultivates constructive and collaborative relations; strives for innovation; and promotes continual learning and self-improvement. Strategic Business Development & Revenue Growth Co-develop and implement a multi-year corporate growth strategy aligned with SAN mission and priority markets. Targeting annual revenue growth of 15-25% through private sector engagements Identify, secure, and expand high-value partnerships with agrifood corporates, retailers, and traders committed to sustainable sourcing. Deliver measurable revenue growth through pipeline development, value-proposition design, and major deal closure. Support budget planning and cost-efficient resource allocation. Partnership Development & Relationship Management Build trusted C-suite relationships and influence senior decision-makers to engage deeply with SAN. Develop compelling business cases demonstrating ROI and aligned sustainability outcomes. Coordinate internal and network-wide collaboration to deliver impactful partnership solutions. Serve as a visible SAN representative in industry forums and global events. Establish alliances with complementary organizations, including financial institutions, technology partners, and advisory firms. Innovation, Market Intelligence & Positioning Monitor global market trends, regulation, and ESG investment shifts to shape SAN offerings. Conduct competition and market analysis to define positioning and pricing strategy. Champion innovation in business models including blended finance, co-investment, and new sustainability solutions. Deal Structuring & Performance Management Lead proposal development, negotiation, contracting, and partnership governance. Maintain CRM systems, sales tracking, and pipeline metrics to evaluate efficiency. Provide clear performance reporting to SAN leadership and Board Leadership & Capability Building Build and lead a high-performing team as organizational needs grow. Foster a culture of collaboration, accountability, learning, and continuous improvement. Strengthen cross-functional competencies across SAN in partnership management. Liaise with the SAN Senior Management team, providing insights, knowledge, and support in the development of SAN's strategic plans and goals. Maintain a deep understanding of the complementary initiatives and global trends in sustainable agriculture, including funding trends. Continuously engage with SAN members, partners, and funders as key expert on sustainable agriculture solutions. Develop and maintain leadership, technical vision, and strategy development in the agricultural and environmental sectors. Academic Background and Experience Master's degree in Business, Sustainability, Agriculture, Environmental Management, Development Studies, or related field 10-12+ years of experience in business development, corporate partnerships, strategic account management, or equivalent. Proven revenue generation track record and experience closing complex agreements (>USD 500k value). Strong experience working with or within multinational agrifood and retail value chains. Demonstrated excellence engaging senior executives and managing multi-stakeholder environments. Commitment to finding climate solutions and slowing the effects of climate change, especially for those who rely on farming for their livelihoods. Familiarity with sustainable agriculture and international development issues. Proven track record of providing high-level technical leadership and support to international teams in an NGO setting. Commitment to enhance and promote a global impact network. Excellent written and verbal command of English. Proficiency in Spanish and knowledge of other languages is considered a plus. Experience working in a diverse, global organization across multiple time zones, and flexible schedules. Availability to travel internationally, up to 30% of the time. Proficiency in Microsoft Office programs. Strong Information Technology skills and capacity to manage and maintain databases including Salesforce and MS Excel. Professional and Personal Skills Deep expertise in sustainable and regenerative agriculture, with a strong understanding of smallholder and small-scale producer systems, lessons learned from global implementation, and emerging trends shaping inclusive agricultural markets. Demonstrated knowledge of: Digital and mobile-enabled solutions that unlock innovative business models and expand access for underserved and vulnerable populations. Global food systems, climate resilience, and integrated development frameworks, with the ability to connect environmental, social, and economic outcomes. Agribusiness operational challenges and commercial realities, enabling the design of solutions that are both mission-aligned and market-relevant. Gender equality and social inclusion (GESI) considerations, and the integration of inclusive approaches across programs and partnerships. Strong solution and program design capability, with experience building, piloting, scaling, and adapting initiatives across diverse geographies. Skilled in translating innovation and best practices into scalable, impact-driven partnership models. Advanced business development and strategic leadership skills, demonstrated through effective prioritization, disciplined execution, and the ability to motivate and align multidisciplinary, cross-functional teams toward shared revenue and impact goals. Exceptional communication, collaboration, and influence skills, with the ability to engage senior stakeholders, influence without formal authority, operate effectively within networked organizations, and deliver results through complex, multi-partner collaborations. Data-driven decision-making capability, with experience analyzing and leveraging qualitative and quantitative data to guide strategy, improve performance, and ensure robust business and operational processes. Fluency in impact and learning frameworks, including Appreciative Inquiry and Monitoring, Evaluation, and Learning (MEL) approaches, to support continuous improvement, accountability, and evidence-based storytelling. Ability to navigate complexity and multiple perspectives, facilitating constructive dialogue, alignment, and collaboration across diverse stakeholders and interests. Proactive, purpose-driven leadership style, grounded in a strong commitment to sustainability, partnership, and collective impact, with a bias toward action and results. Strategic, creative, and courageous thinker, willing to challenge conventional approaches and design innovative solutions. Brings gravitas, credibility, and executive presence; self-motivated, adaptable, and effective under pressure in fast-evolving environments.
Mar 07, 2026
Full time
The Sustainable Agriculture Network (SAN) seeks a strategic and results-driven Corporate Engagement Director (CED) to lead private-sector partnership expansion and revenue growth. This senior executive will position SAN as the premier partner for corporations committed to regenerative and sustainable agricultural systems. Reporting to the COO, the CED will architect and execute a multi-year corporate business development strategy, steward major accounts, and diversify SAN's revenue base while ensuring mission alignment. This role requires a visionary leader skilled in complex partnerships, consultative selling, and stakeholder engagement at C-suite level - demonstrating strong business acumen, strategic thinking, innovation, and accountability. Agency-wide competencies for all SAN staff are rooted in the mission, values and principles of SAN and used by each staff member to fulfill his or her responsibilities and includes serves with integrity; models stewardship and accountability; cultivates constructive and collaborative relations; strives for innovation; and promotes continual learning and self-improvement. Strategic Business Development & Revenue Growth Co-develop and implement a multi-year corporate growth strategy aligned with SAN mission and priority markets. Targeting annual revenue growth of 15-25% through private sector engagements Identify, secure, and expand high-value partnerships with agrifood corporates, retailers, and traders committed to sustainable sourcing. Deliver measurable revenue growth through pipeline development, value-proposition design, and major deal closure. Support budget planning and cost-efficient resource allocation. Partnership Development & Relationship Management Build trusted C-suite relationships and influence senior decision-makers to engage deeply with SAN. Develop compelling business cases demonstrating ROI and aligned sustainability outcomes. Coordinate internal and network-wide collaboration to deliver impactful partnership solutions. Serve as a visible SAN representative in industry forums and global events. Establish alliances with complementary organizations, including financial institutions, technology partners, and advisory firms. Innovation, Market Intelligence & Positioning Monitor global market trends, regulation, and ESG investment shifts to shape SAN offerings. Conduct competition and market analysis to define positioning and pricing strategy. Champion innovation in business models including blended finance, co-investment, and new sustainability solutions. Deal Structuring & Performance Management Lead proposal development, negotiation, contracting, and partnership governance. Maintain CRM systems, sales tracking, and pipeline metrics to evaluate efficiency. Provide clear performance reporting to SAN leadership and Board Leadership & Capability Building Build and lead a high-performing team as organizational needs grow. Foster a culture of collaboration, accountability, learning, and continuous improvement. Strengthen cross-functional competencies across SAN in partnership management. Liaise with the SAN Senior Management team, providing insights, knowledge, and support in the development of SAN's strategic plans and goals. Maintain a deep understanding of the complementary initiatives and global trends in sustainable agriculture, including funding trends. Continuously engage with SAN members, partners, and funders as key expert on sustainable agriculture solutions. Develop and maintain leadership, technical vision, and strategy development in the agricultural and environmental sectors. Academic Background and Experience Master's degree in Business, Sustainability, Agriculture, Environmental Management, Development Studies, or related field 10-12+ years of experience in business development, corporate partnerships, strategic account management, or equivalent. Proven revenue generation track record and experience closing complex agreements (>USD 500k value). Strong experience working with or within multinational agrifood and retail value chains. Demonstrated excellence engaging senior executives and managing multi-stakeholder environments. Commitment to finding climate solutions and slowing the effects of climate change, especially for those who rely on farming for their livelihoods. Familiarity with sustainable agriculture and international development issues. Proven track record of providing high-level technical leadership and support to international teams in an NGO setting. Commitment to enhance and promote a global impact network. Excellent written and verbal command of English. Proficiency in Spanish and knowledge of other languages is considered a plus. Experience working in a diverse, global organization across multiple time zones, and flexible schedules. Availability to travel internationally, up to 30% of the time. Proficiency in Microsoft Office programs. Strong Information Technology skills and capacity to manage and maintain databases including Salesforce and MS Excel. Professional and Personal Skills Deep expertise in sustainable and regenerative agriculture, with a strong understanding of smallholder and small-scale producer systems, lessons learned from global implementation, and emerging trends shaping inclusive agricultural markets. Demonstrated knowledge of: Digital and mobile-enabled solutions that unlock innovative business models and expand access for underserved and vulnerable populations. Global food systems, climate resilience, and integrated development frameworks, with the ability to connect environmental, social, and economic outcomes. Agribusiness operational challenges and commercial realities, enabling the design of solutions that are both mission-aligned and market-relevant. Gender equality and social inclusion (GESI) considerations, and the integration of inclusive approaches across programs and partnerships. Strong solution and program design capability, with experience building, piloting, scaling, and adapting initiatives across diverse geographies. Skilled in translating innovation and best practices into scalable, impact-driven partnership models. Advanced business development and strategic leadership skills, demonstrated through effective prioritization, disciplined execution, and the ability to motivate and align multidisciplinary, cross-functional teams toward shared revenue and impact goals. Exceptional communication, collaboration, and influence skills, with the ability to engage senior stakeholders, influence without formal authority, operate effectively within networked organizations, and deliver results through complex, multi-partner collaborations. Data-driven decision-making capability, with experience analyzing and leveraging qualitative and quantitative data to guide strategy, improve performance, and ensure robust business and operational processes. Fluency in impact and learning frameworks, including Appreciative Inquiry and Monitoring, Evaluation, and Learning (MEL) approaches, to support continuous improvement, accountability, and evidence-based storytelling. Ability to navigate complexity and multiple perspectives, facilitating constructive dialogue, alignment, and collaboration across diverse stakeholders and interests. Proactive, purpose-driven leadership style, grounded in a strong commitment to sustainability, partnership, and collective impact, with a bias toward action and results. Strategic, creative, and courageous thinker, willing to challenge conventional approaches and design innovative solutions. Brings gravitas, credibility, and executive presence; self-motivated, adaptable, and effective under pressure in fast-evolving environments.
Accountable Recruitment are delighted to be partnering with an award-winning manufacturing business based in North Wales to recruit a Finance Business Partner. A key role in the senior leadership team, the Finance Business Partner will drive financial performance and operational excellence across the manufacturing site. Acting as the bridge between Finance and Operations, you will provide insightful analysis, challenge assumptions, and support data-driven decision-making that enhances efficiency, cost control, and profitability. Responsibilities Include: Partner with manufacturing site leadership teams to understand operational drivers and deliver meaningful financial insight, challenging status quo, to ensure continuous improvement. Support site performance reviews, identifying opportunities for cost reduction, process improvement, and margin enhancement. Provide real-time financial analysis to support production planning, inventory management, and capacity utilisation. Act as a trusted advisor to site leadership teams, helping balance financial discipline with operational flexibility. Work with the wider finance team to forecast and explain monthly performance, taking appropriate action for continuous improvement. Partner with relevant stakeholders to optimise material costs and working capital. Evaluate capital investment projects (CapEx) and conduct post-implementation reviews to ensure ROI delivery. Contribute to make-vs-buy decisions, pricing strategies, and productivity initiatives. Collaborate with production teams to enhance cost control and resource utilisation. Drive continuous improvement in financial and operational reporting processes. Support the adoption of lean and digital manufacturing initiatives with robust financial insight. Ensure financial controls and compliance within the manufacturing environment. Skills Required: Qualified, or part-qualified, accountant (CIMA, ACCA, ACA, or equivalent) with manufacturing finance experience. Strong understanding of manufacturing cost structures, standard costing, and variance analysis. Proven track record in with operational and engineering teams. Exceptional analytical and problem-solving skills, with the ability to translate data into actionable insight. Strong influencing skills across all levels of the business. Advanced Excel and ERP system experience. Continuous improvement mindset with experience in lean or Six Sigma environments preferred. Benefits Include: £60,000- £70,000 plus Bonus Hybrid working - 4 days office Pension - enhanced employer contributions Flexible employee benefits package Free parking
Mar 07, 2026
Full time
Accountable Recruitment are delighted to be partnering with an award-winning manufacturing business based in North Wales to recruit a Finance Business Partner. A key role in the senior leadership team, the Finance Business Partner will drive financial performance and operational excellence across the manufacturing site. Acting as the bridge between Finance and Operations, you will provide insightful analysis, challenge assumptions, and support data-driven decision-making that enhances efficiency, cost control, and profitability. Responsibilities Include: Partner with manufacturing site leadership teams to understand operational drivers and deliver meaningful financial insight, challenging status quo, to ensure continuous improvement. Support site performance reviews, identifying opportunities for cost reduction, process improvement, and margin enhancement. Provide real-time financial analysis to support production planning, inventory management, and capacity utilisation. Act as a trusted advisor to site leadership teams, helping balance financial discipline with operational flexibility. Work with the wider finance team to forecast and explain monthly performance, taking appropriate action for continuous improvement. Partner with relevant stakeholders to optimise material costs and working capital. Evaluate capital investment projects (CapEx) and conduct post-implementation reviews to ensure ROI delivery. Contribute to make-vs-buy decisions, pricing strategies, and productivity initiatives. Collaborate with production teams to enhance cost control and resource utilisation. Drive continuous improvement in financial and operational reporting processes. Support the adoption of lean and digital manufacturing initiatives with robust financial insight. Ensure financial controls and compliance within the manufacturing environment. Skills Required: Qualified, or part-qualified, accountant (CIMA, ACCA, ACA, or equivalent) with manufacturing finance experience. Strong understanding of manufacturing cost structures, standard costing, and variance analysis. Proven track record in with operational and engineering teams. Exceptional analytical and problem-solving skills, with the ability to translate data into actionable insight. Strong influencing skills across all levels of the business. Advanced Excel and ERP system experience. Continuous improvement mindset with experience in lean or Six Sigma environments preferred. Benefits Include: £60,000- £70,000 plus Bonus Hybrid working - 4 days office Pension - enhanced employer contributions Flexible employee benefits package Free parking
Principal Product Sustainability Consultant Department: Circ. & Value Chain Trans. : Advisory Employment Type: Permanent - Full Time Location: United Kingdom Description About Anthesis Anthesis is the sustainability activator. Proud to be a B Corp, we seek to make a significant contribution to a world which is more resilient and productive. We do this by working with cities, corporates, investors and other organisations to drive sustainable performance. We develop financially driven sustainability strategies, underpinned by technical expertise and delivered by innovative collaborative teams across the world. At Anthesis Group, we are truly committed to putting people and our planet at the heart of all we do. Summary of Role & Key Responsibilities Summary of Role Anthesis is seeking a Product Sustainability Expert (Principal Consultant) with deep experience in materials, chemistry, product design or product development to join our Circularity and Value Chain Transformation team. This role focuses on helping clients design, evaluate, and scale sustainable products, integrating environmental performance into product strategy, business models, and effective design for sustainability. You will bring a strong foundation in sustainable product development, design for sustainability, technical acumen in material science, engineering chemistry or a related field. You will have a comprehensive understanding of how product design choices influence emissions, resource use, safety, and regulatory compliance across manufacturing, use, and end of life. This is a hybrid position and can be based out of any of our UK offices. Key Responsibilities Lead and manage multiple product sustainability and eco design projects across their lifecycle, ensuring excellent client management with on time delivery, within scope, and with measurable environmental and business impact. Thoughtfully inform client strategies, with a strong ability to understand the commercial benefits and tradeoffs implied when incorporating design for sustainability. Have excellent project management skills, with the ability to delegate tasks, clearly articulate client needs, and oversee the full scope of a project. Provide strong technical oversight, quality assurance and support to colleagues and junior team members, and ensure high quality, impactful deliverables for a client. Advise clients on how to integrate sustainability into product design and development processes, including material selection, design playbooks, product architecture, durability, energy efficiency, and end of life considerations. Translate sustainability goals into product level requirements and KPIs, working alongside design, manufacturing, engineering, EHS, procurement, and product management teams. Guide the development of sustainable materials strategies, including recycled content, avoiding perfluorinated chemicals (PFAS), low carbon materials, hazardous substance reduction, and emerging alternatives. Apply knowledge of EHS regulations and standards (e.g., RoHS, REACH, chemical management, product safety) to inform compliant and responsible product design. Conduct quantitative modeling and scenario analysis to evaluate design trade offs, such as material substitution, energy efficiency improvements, or product lifetime extension. Build and maintain trusted client relationships, identifying opportunities to expand product sustainability programmes and innovation initiatives. Perform landscape assessments of industry benchmarks, competitor product strategies, and evolving regulations related to design for sustainability efforts. Collaborate with internal Anthesis experts across strategy, climate, circularity, and digital services to deliver integrated product sustainability solutions. Contribute to thought leadership on sustainable product design, life cycle thinking, and technology enabled sustainability transformation. Key Requirements, Skills Knowledge & Expertise Key Requirements Bachelor's degree in Materials Science, Chemistry, Engineering, Product Design, Environmental Science, or related field; graduate degree preferred. Extensive professional experience, including: demonstrable experience in product sustainability, sustainable product development, or life cycle based environmental assessment, and a strong background in project management Strong client management, proposal development, and account growth capabilities. Experience working directly with product design, material or chemical engineering, R&D, EHS, or manufacturing teams. Hands on experience applying sustainability considerations to materials selection, product architecture, energy efficiency, and circularity strategies. Working knowledge of EHS requirements and product regulations, including chemical compliance, PFAS regulations and product stewardship considerations. Advanced quantitative and data analysis skills (Excel required; experience with PowerBI, Tableau, Alteryx, or similar tools preferred). Proven ability to communicate complex technical concepts to non technical stakeholders, including executives and commercial teams. Ability to work independently in a fast paced, global, virtual consulting environment. Benefits Your Benefits Work within a highly motivated team in an innovative and rapidly growing global company Opportunity to have a direct impact and be a key part of the growth and development of the business and the team Work solely on projects that have an impact on the sustainability and climate change goals/challenges for clients Opportunity to work with, collaborate with and learn from sustainability SME's who are passionate about the work they do and the impact Anthesis can have Exposure to a wide range of clients and projects on a global basis Competitive salary in line with, experience and skills Competitive benefits including flexible working, 25 days holiday and two volunteering days off and the day off for your Birthday! An opportunity to participate in the Anthesis Employee Participation Plan (EPP), an industry-pioneering employee incentive plan that allows all employees to be rewarded for the growth in the equity value of Anthesis. Cooperative, supportive and open working atmosphere.
Mar 07, 2026
Full time
Principal Product Sustainability Consultant Department: Circ. & Value Chain Trans. : Advisory Employment Type: Permanent - Full Time Location: United Kingdom Description About Anthesis Anthesis is the sustainability activator. Proud to be a B Corp, we seek to make a significant contribution to a world which is more resilient and productive. We do this by working with cities, corporates, investors and other organisations to drive sustainable performance. We develop financially driven sustainability strategies, underpinned by technical expertise and delivered by innovative collaborative teams across the world. At Anthesis Group, we are truly committed to putting people and our planet at the heart of all we do. Summary of Role & Key Responsibilities Summary of Role Anthesis is seeking a Product Sustainability Expert (Principal Consultant) with deep experience in materials, chemistry, product design or product development to join our Circularity and Value Chain Transformation team. This role focuses on helping clients design, evaluate, and scale sustainable products, integrating environmental performance into product strategy, business models, and effective design for sustainability. You will bring a strong foundation in sustainable product development, design for sustainability, technical acumen in material science, engineering chemistry or a related field. You will have a comprehensive understanding of how product design choices influence emissions, resource use, safety, and regulatory compliance across manufacturing, use, and end of life. This is a hybrid position and can be based out of any of our UK offices. Key Responsibilities Lead and manage multiple product sustainability and eco design projects across their lifecycle, ensuring excellent client management with on time delivery, within scope, and with measurable environmental and business impact. Thoughtfully inform client strategies, with a strong ability to understand the commercial benefits and tradeoffs implied when incorporating design for sustainability. Have excellent project management skills, with the ability to delegate tasks, clearly articulate client needs, and oversee the full scope of a project. Provide strong technical oversight, quality assurance and support to colleagues and junior team members, and ensure high quality, impactful deliverables for a client. Advise clients on how to integrate sustainability into product design and development processes, including material selection, design playbooks, product architecture, durability, energy efficiency, and end of life considerations. Translate sustainability goals into product level requirements and KPIs, working alongside design, manufacturing, engineering, EHS, procurement, and product management teams. Guide the development of sustainable materials strategies, including recycled content, avoiding perfluorinated chemicals (PFAS), low carbon materials, hazardous substance reduction, and emerging alternatives. Apply knowledge of EHS regulations and standards (e.g., RoHS, REACH, chemical management, product safety) to inform compliant and responsible product design. Conduct quantitative modeling and scenario analysis to evaluate design trade offs, such as material substitution, energy efficiency improvements, or product lifetime extension. Build and maintain trusted client relationships, identifying opportunities to expand product sustainability programmes and innovation initiatives. Perform landscape assessments of industry benchmarks, competitor product strategies, and evolving regulations related to design for sustainability efforts. Collaborate with internal Anthesis experts across strategy, climate, circularity, and digital services to deliver integrated product sustainability solutions. Contribute to thought leadership on sustainable product design, life cycle thinking, and technology enabled sustainability transformation. Key Requirements, Skills Knowledge & Expertise Key Requirements Bachelor's degree in Materials Science, Chemistry, Engineering, Product Design, Environmental Science, or related field; graduate degree preferred. Extensive professional experience, including: demonstrable experience in product sustainability, sustainable product development, or life cycle based environmental assessment, and a strong background in project management Strong client management, proposal development, and account growth capabilities. Experience working directly with product design, material or chemical engineering, R&D, EHS, or manufacturing teams. Hands on experience applying sustainability considerations to materials selection, product architecture, energy efficiency, and circularity strategies. Working knowledge of EHS requirements and product regulations, including chemical compliance, PFAS regulations and product stewardship considerations. Advanced quantitative and data analysis skills (Excel required; experience with PowerBI, Tableau, Alteryx, or similar tools preferred). Proven ability to communicate complex technical concepts to non technical stakeholders, including executives and commercial teams. Ability to work independently in a fast paced, global, virtual consulting environment. Benefits Your Benefits Work within a highly motivated team in an innovative and rapidly growing global company Opportunity to have a direct impact and be a key part of the growth and development of the business and the team Work solely on projects that have an impact on the sustainability and climate change goals/challenges for clients Opportunity to work with, collaborate with and learn from sustainability SME's who are passionate about the work they do and the impact Anthesis can have Exposure to a wide range of clients and projects on a global basis Competitive salary in line with, experience and skills Competitive benefits including flexible working, 25 days holiday and two volunteering days off and the day off for your Birthday! An opportunity to participate in the Anthesis Employee Participation Plan (EPP), an industry-pioneering employee incentive plan that allows all employees to be rewarded for the growth in the equity value of Anthesis. Cooperative, supportive and open working atmosphere.
About Us Murray McIntosh is a specialist recruitment consultancy with over a decade of success operating in high-impact, high-profile markets. With a consultative approach, we work with influential organisations, from innovative start-ups through to established brands. We are entering a significant evolution phase- demand for our services is growing, our offering is expanding, and marketing needs to move beyond activity and output into a more strategic, performance-led growth engine. The Growth Marketing Manager will play a pivotal role in accelerating this evolution-expanding our reach, strengthening our market positioning, and driving scalable, measurable pipeline generation. Role Summary You will take ownership of our growth marketing approach, combining strategic thinking with hands-on execution. The focus is on commercial impact, not just channels, with marketing activity clearly linked to revenue pipeline, positioning and long-term brand strength. A key part of the role is acting as a commercial partner to the business. You will work closely with senior leadership and alongside the sales team to develop a deep understanding of our markets, our solutions and how clients engage with us; ensuring our messaging supports priority sectors, service lines and audiences. You will shape and oversee multi-channel initiatives designed to increase reach, improve positioning and drive qualified opportunities. You will bring structure and clarity to performance measurement, helping the business understand what is working, what is not, and where to optimise. Website performance, conversion, automation and nurture journeys all sit within your remit, though you will not be expected to personally execute every element. Key Responsibilities Develop full?funnel strategies to increase website traffic, conversions, and qualified lead flow. Plan, execute, and optimise growth campaigns across paid and organic channels to drive measurable lead generation and pipeline contribution. Align content output with commercial priorities (verticals, personas, and funnels) through content including blogs, social content, case studies, and sales enablement materials. Measure and report performance against ROI and KPI goals. Identify trends and optimise spend, channel mix, and conversion points based on insights. Manage ongoing website improvements across usability, design, content and conversion rate optimisation. Work closely with the sales team to align campaigns with market intel and revenue priorities. Manage external partners, suppliers, and agencies to deliver on key initiatives. Support ad?hoc design needs including updating sales collateral and presentation decks. Ideal Candidate Profile This role will suit someone with a broad, senior marketing background, ideally gained in a B2B, advisory-led environment. You are comfortable thinking strategically, advising leadership and shaping direction, but you also understand the mechanics of modern growth marketing well enough to make informed decisions. You care about outcomes and enjoy bringing focus and coherence to marketing activity. Experience & Skills A rounded marketing background with hands-on digital and growth marketing experience. Proven success in lead generation and sales-aligned marketing environments. Experience with marketing automation and CRM platforms. Excellent written communication and the ability to produce engaging content. Traits & Characteristics Commercially minded: understands the link between marketing activity and revenue outcomes. Experimental: embraces testing, iteration, and continuous improvement. Strategic yet hands?on: capable of delivering the work while shaping the future roadmap. Adaptive: enjoys contributing in a high?growth, changing environment. Working Environment & Culture The Murray McIntosh office is based in Goring-on Thames, a beautiful setting on the Oxfordshire and Berkshire border- a 15-minute train journey from Reading or Didcot. We value diversity, collaboration, creativity, and a positive working culture. Company celebrations include quarterly team days out and bi-annual events. This can be a full or part time position.
Mar 07, 2026
Full time
About Us Murray McIntosh is a specialist recruitment consultancy with over a decade of success operating in high-impact, high-profile markets. With a consultative approach, we work with influential organisations, from innovative start-ups through to established brands. We are entering a significant evolution phase- demand for our services is growing, our offering is expanding, and marketing needs to move beyond activity and output into a more strategic, performance-led growth engine. The Growth Marketing Manager will play a pivotal role in accelerating this evolution-expanding our reach, strengthening our market positioning, and driving scalable, measurable pipeline generation. Role Summary You will take ownership of our growth marketing approach, combining strategic thinking with hands-on execution. The focus is on commercial impact, not just channels, with marketing activity clearly linked to revenue pipeline, positioning and long-term brand strength. A key part of the role is acting as a commercial partner to the business. You will work closely with senior leadership and alongside the sales team to develop a deep understanding of our markets, our solutions and how clients engage with us; ensuring our messaging supports priority sectors, service lines and audiences. You will shape and oversee multi-channel initiatives designed to increase reach, improve positioning and drive qualified opportunities. You will bring structure and clarity to performance measurement, helping the business understand what is working, what is not, and where to optimise. Website performance, conversion, automation and nurture journeys all sit within your remit, though you will not be expected to personally execute every element. Key Responsibilities Develop full?funnel strategies to increase website traffic, conversions, and qualified lead flow. Plan, execute, and optimise growth campaigns across paid and organic channels to drive measurable lead generation and pipeline contribution. Align content output with commercial priorities (verticals, personas, and funnels) through content including blogs, social content, case studies, and sales enablement materials. Measure and report performance against ROI and KPI goals. Identify trends and optimise spend, channel mix, and conversion points based on insights. Manage ongoing website improvements across usability, design, content and conversion rate optimisation. Work closely with the sales team to align campaigns with market intel and revenue priorities. Manage external partners, suppliers, and agencies to deliver on key initiatives. Support ad?hoc design needs including updating sales collateral and presentation decks. Ideal Candidate Profile This role will suit someone with a broad, senior marketing background, ideally gained in a B2B, advisory-led environment. You are comfortable thinking strategically, advising leadership and shaping direction, but you also understand the mechanics of modern growth marketing well enough to make informed decisions. You care about outcomes and enjoy bringing focus and coherence to marketing activity. Experience & Skills A rounded marketing background with hands-on digital and growth marketing experience. Proven success in lead generation and sales-aligned marketing environments. Experience with marketing automation and CRM platforms. Excellent written communication and the ability to produce engaging content. Traits & Characteristics Commercially minded: understands the link between marketing activity and revenue outcomes. Experimental: embraces testing, iteration, and continuous improvement. Strategic yet hands?on: capable of delivering the work while shaping the future roadmap. Adaptive: enjoys contributing in a high?growth, changing environment. Working Environment & Culture The Murray McIntosh office is based in Goring-on Thames, a beautiful setting on the Oxfordshire and Berkshire border- a 15-minute train journey from Reading or Didcot. We value diversity, collaboration, creativity, and a positive working culture. Company celebrations include quarterly team days out and bi-annual events. This can be a full or part time position.
CAMBRIDGE UNIVERSITY PRESS & ASSESMENT
Cambridge, Cambridgeshire
Transformation Director, Cambridge University Press Salary: £76,000 - £104,500 plus competitive benefits Location: Cambridge, UK - Hybrid Contract: Permanent Hours: Full time 35 hours per week Lead the creation of a new Transformation Management Office We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Are you passionate about driving transformation, shaping organisational change, and enabling teams to deliver meaningful impact? We're looking for a highly skilled Transformation Director to lead our new Transformation Management Office (TMO) within Cambridge University Press, the Academic publishing division of Cambridge University Press & Assessment. About the role Academic publishing is undergoing a period of significant change. Evolving customer needs, digital transformation, new business models and the rise of AI are reshaping how we work and how we deliver value. To ensure we remain competitive and continue to deliver against our strategy, we are seeking an exceptional Transformation Director to lead our new Transformation Management Office and accelerate this evolution. This role goes far beyond oversight - you will be a strategist, delivery expert, and "player-coach," intervening directly in high-risk areas where deeper leadership is needed. You must have the confidence and credibility to operate with Board-level stakeholders and the ability to influence decision making across a large, matrixed organisation. Strategic Leadership You will be the architect and storyteller of our academic transformation, owning a clear, compelling narrative that connects long-term strategy to real world outcomes. You'll translate this narrative into a robust roadmap and investment case, ensuring priorities are clear, funded, and deliverable. As leader of the Transformation Management Office, you'll build and inspire a high performing team, working in close partnership with the Central PMO to ensure academic transformation is fully aligned with wider organisational priorities. Delivery & Execution You'll establish and govern the academic transformation portfolio, accelerating delivery while maintaining strong control. Chairing TMO delivery forums, you'll drive decisive action, remove barriers, and focus relentlessly on outcomes. Where delivery needs an extra push, you'll lead senior level programme "deep dives", providing hands on intervention and direction. You'll raise organisational delivery maturity by embedding pragmatic frameworks, coaching leaders, and partnering with the Academic Design Pod to ensure solutions are scalable, coherent, and fully integrated. You'll also oversee change management, ensuring new ways of working are not just launched but embedded and sustained. Value, Finance & Governance You'll provide clear, confident Board-level visibility on performance, risk, and return on investment. With accountability for financial control across the transformation portfolio and cost centre, you'll enforce rigorous business case development and benefits realisation tracking. You'll hold delivery leaders accountable for value creation, ensuring transformation outcomes align directly to P&L impact and strategic priorities. Stakeholder Leadership & Culture Success in this role depends on trust and influence. You'll build confidence with senior stakeholders and cultivate a culture defined by pace, transparency, and delivery discipline. You'll champion consistent design and delivery standards and lead impactful TMO communications and change strategies across the Academic community. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Essential Knowledge & Experience: Experience of setting up and/or running a TMO in another organisation Experience of design and delivery of complex, multi year portfolios in large organisations Deep expertise across transformation disciplines (programme management, operating models, CI) Awareness of GenAI and automation opportunities and risks Broad working knowledge across technology, data, operations, commercial and customer experience Experience working with Board-level stakeholders and influencing strategic decisions Demonstrable leadership of high-impact programmes and large-scale portfolios Strong financial literacy and experience with benefits realisation and cost management Key Skills: Strategic thinking with the ability to translate vision into pragmatic action Strong decision making in resource-constrained environments Collaborative leadership in matrix structures Excellent communication, advisory and influencing skills Data-driven approach to decision-making and performance measurement Desirable If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Strong understanding of the academic publishing landscape and digital transformation trends Agile or formal PM qualifications (e.g. PRINCE2) Lean/Six Sigma or equivalent continuous improvement qualification Change management certification For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 15 March 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 23 March 2026. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Mar 07, 2026
Full time
Transformation Director, Cambridge University Press Salary: £76,000 - £104,500 plus competitive benefits Location: Cambridge, UK - Hybrid Contract: Permanent Hours: Full time 35 hours per week Lead the creation of a new Transformation Management Office We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Are you passionate about driving transformation, shaping organisational change, and enabling teams to deliver meaningful impact? We're looking for a highly skilled Transformation Director to lead our new Transformation Management Office (TMO) within Cambridge University Press, the Academic publishing division of Cambridge University Press & Assessment. About the role Academic publishing is undergoing a period of significant change. Evolving customer needs, digital transformation, new business models and the rise of AI are reshaping how we work and how we deliver value. To ensure we remain competitive and continue to deliver against our strategy, we are seeking an exceptional Transformation Director to lead our new Transformation Management Office and accelerate this evolution. This role goes far beyond oversight - you will be a strategist, delivery expert, and "player-coach," intervening directly in high-risk areas where deeper leadership is needed. You must have the confidence and credibility to operate with Board-level stakeholders and the ability to influence decision making across a large, matrixed organisation. Strategic Leadership You will be the architect and storyteller of our academic transformation, owning a clear, compelling narrative that connects long-term strategy to real world outcomes. You'll translate this narrative into a robust roadmap and investment case, ensuring priorities are clear, funded, and deliverable. As leader of the Transformation Management Office, you'll build and inspire a high performing team, working in close partnership with the Central PMO to ensure academic transformation is fully aligned with wider organisational priorities. Delivery & Execution You'll establish and govern the academic transformation portfolio, accelerating delivery while maintaining strong control. Chairing TMO delivery forums, you'll drive decisive action, remove barriers, and focus relentlessly on outcomes. Where delivery needs an extra push, you'll lead senior level programme "deep dives", providing hands on intervention and direction. You'll raise organisational delivery maturity by embedding pragmatic frameworks, coaching leaders, and partnering with the Academic Design Pod to ensure solutions are scalable, coherent, and fully integrated. You'll also oversee change management, ensuring new ways of working are not just launched but embedded and sustained. Value, Finance & Governance You'll provide clear, confident Board-level visibility on performance, risk, and return on investment. With accountability for financial control across the transformation portfolio and cost centre, you'll enforce rigorous business case development and benefits realisation tracking. You'll hold delivery leaders accountable for value creation, ensuring transformation outcomes align directly to P&L impact and strategic priorities. Stakeholder Leadership & Culture Success in this role depends on trust and influence. You'll build confidence with senior stakeholders and cultivate a culture defined by pace, transparency, and delivery discipline. You'll champion consistent design and delivery standards and lead impactful TMO communications and change strategies across the Academic community. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Essential Knowledge & Experience: Experience of setting up and/or running a TMO in another organisation Experience of design and delivery of complex, multi year portfolios in large organisations Deep expertise across transformation disciplines (programme management, operating models, CI) Awareness of GenAI and automation opportunities and risks Broad working knowledge across technology, data, operations, commercial and customer experience Experience working with Board-level stakeholders and influencing strategic decisions Demonstrable leadership of high-impact programmes and large-scale portfolios Strong financial literacy and experience with benefits realisation and cost management Key Skills: Strategic thinking with the ability to translate vision into pragmatic action Strong decision making in resource-constrained environments Collaborative leadership in matrix structures Excellent communication, advisory and influencing skills Data-driven approach to decision-making and performance measurement Desirable If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Strong understanding of the academic publishing landscape and digital transformation trends Agile or formal PM qualifications (e.g. PRINCE2) Lean/Six Sigma or equivalent continuous improvement qualification Change management certification For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 15 March 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 23 March 2026. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. Role Overview As a Business Tax Director, you will play a senior leadership role within the Business Tax Advisory team, building on the high standards and expectations set at Associate Director level. You will drive strategic growth, lead complex compliance and advisory engagements, shape our market presence, and develop our people while modelling Forvis Mazars' values and competency expectations. This role is pivotal to the continued expansion of our advisory and compliance offering, particularly to mid-market companies and groups navigating complex tax legislation. You will be a trusted senior adviser, combining deep technical expertise, commercial acumen, and leadership that exemplifies our commitment to exceptional client experience. Key Responsibilities Strategic Leadership & Market Impact Lead and grow the Business Tax compliance and advisory offering in Bristol, driving market presence and shaping the service line's strategic direction. Identify, pursue, and convert high-value compliance and advisory opportunities, leveraging strong industry networks. Collaborate with other service lines (e.g., Consulting, Risk, Internal Audit, M&A, Technology & Digital) to deliver unified, cross-functional client solutions. Client & Portfolio Leadership Act as senior adviser to key clients, delivering strategic tax planning and complex technical advice. Lead major client relationships, ensuring the highest levels of service quality, responsiveness, and commercial insightaligned with our client service principles of listening, responding, and collaborating. Oversee commercial performance, including pricing strategies, negotiation of major engagements, and oversight of WIP and profitability. People Leadership & Development Provide inspirational leadership to the Business Tax team, role-modelling Forvis Mazars' values and competency expectations across Self & People, Client & Performance, Leadership, and Expertise. Develop Associate Directors, Managers, and emerging leaders through coaching, structured development, performance management, and knowledge sharing. Lead technical excellence and innovation across the practice, championing continuous improvement and the adoption of new technologies. Quality, Risk & Governance Oversee the technical quality, risk management, and regulatory compliance of major tax engagements. Provide expert review and challenge on complex matters, ensuring accuracy, consistency, and alignment with firmwide standards. What We're Looking For Technical & Professional Expertise ACA and/or CTA qualified (or equivalent), with extensive experience advising mid-market businesses on corporate tax matters. Demonstrated leadership in delivering complex advisory engagements and managing a diverse client portfolio. Proven track record of winning work and building trusted client relationships at senior levels. Personal Attributes A role model of our values, consistently delivering exceptional service and driving positive cultural impact. Excellent communication skills; able to influence executive-level stakeholders. Strategic thinker with the ability to simplify complexity and deliver clear, actionable insight. Comfortable managing multiple priorities and operating under pressure. Diversity, Equity, and Inclusion At Forvis Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. Forvis Mazars selects candidates based on skills, knowledge, qualifications, and experience. We welcome applicants who will contribute to our diverse, equitable, and inclusive culture. We know that a variety of perspectives creates stronger outcomes for our clients and our people. All candidates are selected based on skills, knowledge, and experience. JBRP1_UKTJ
Mar 07, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. Role Overview As a Business Tax Director, you will play a senior leadership role within the Business Tax Advisory team, building on the high standards and expectations set at Associate Director level. You will drive strategic growth, lead complex compliance and advisory engagements, shape our market presence, and develop our people while modelling Forvis Mazars' values and competency expectations. This role is pivotal to the continued expansion of our advisory and compliance offering, particularly to mid-market companies and groups navigating complex tax legislation. You will be a trusted senior adviser, combining deep technical expertise, commercial acumen, and leadership that exemplifies our commitment to exceptional client experience. Key Responsibilities Strategic Leadership & Market Impact Lead and grow the Business Tax compliance and advisory offering in Bristol, driving market presence and shaping the service line's strategic direction. Identify, pursue, and convert high-value compliance and advisory opportunities, leveraging strong industry networks. Collaborate with other service lines (e.g., Consulting, Risk, Internal Audit, M&A, Technology & Digital) to deliver unified, cross-functional client solutions. Client & Portfolio Leadership Act as senior adviser to key clients, delivering strategic tax planning and complex technical advice. Lead major client relationships, ensuring the highest levels of service quality, responsiveness, and commercial insightaligned with our client service principles of listening, responding, and collaborating. Oversee commercial performance, including pricing strategies, negotiation of major engagements, and oversight of WIP and profitability. People Leadership & Development Provide inspirational leadership to the Business Tax team, role-modelling Forvis Mazars' values and competency expectations across Self & People, Client & Performance, Leadership, and Expertise. Develop Associate Directors, Managers, and emerging leaders through coaching, structured development, performance management, and knowledge sharing. Lead technical excellence and innovation across the practice, championing continuous improvement and the adoption of new technologies. Quality, Risk & Governance Oversee the technical quality, risk management, and regulatory compliance of major tax engagements. Provide expert review and challenge on complex matters, ensuring accuracy, consistency, and alignment with firmwide standards. What We're Looking For Technical & Professional Expertise ACA and/or CTA qualified (or equivalent), with extensive experience advising mid-market businesses on corporate tax matters. Demonstrated leadership in delivering complex advisory engagements and managing a diverse client portfolio. Proven track record of winning work and building trusted client relationships at senior levels. Personal Attributes A role model of our values, consistently delivering exceptional service and driving positive cultural impact. Excellent communication skills; able to influence executive-level stakeholders. Strategic thinker with the ability to simplify complexity and deliver clear, actionable insight. Comfortable managing multiple priorities and operating under pressure. Diversity, Equity, and Inclusion At Forvis Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. Forvis Mazars selects candidates based on skills, knowledge, qualifications, and experience. We welcome applicants who will contribute to our diverse, equitable, and inclusive culture. We know that a variety of perspectives creates stronger outcomes for our clients and our people. All candidates are selected based on skills, knowledge, and experience. JBRP1_UKTJ