Job Title: Head Of Digital Experience Salary: £100k annually Location: Glasgow, UK (hybrid - 3 days per week in office) Shape how we grow - and grow with us! We're looking for a Head of Digital Experience to shape and lead the future of how customers discover, explore, and book adventures with Macs Adventure. This role is all about owning the vision and performance of our entire digital ecosystem-from web and ecommerce to app, CRM, and beyond-making every touchpoint seamless, inspiring, and high performing. You'll lead a talented team of Digital Product Managers, UX designers, and technical specialists to bring that vision to life. Together, you'll create cohesive, customer first experiences that drive growth, boost conversion, and build lasting relationships with our travellers. From refining the user journey to unlocking new opportunities through data and technology, you'll be at the heart of how we evolve digitally. You'll also take ownership of our digital growth roadmap-prioritizing what matters most, aligning internal teams and external partners, and ensuring everything we build delivers real commercial impact. If you're passionate about blending strategy, creativity, and performance to create exceptional digital experiences, this is a fantastic opportunity to make a big mark! Why Macs Adventure We're a scaling adventure tour operator on a mission to be the leading global brand in self guided, active travel. We're not just growing; we're scaling with purpose. This is your opportunity to join a business at the inflection point of momentum, where your impact is tangible, your ideas are valued, and your career can grow with us. Welcoming over 40,000 customers on our walking and cycling trips to destinations around the world, we employ over 150 people across the UK, US and Germany who share our purpose to create by leading, advocating & enabling self guided, active travel as a positive force for people and planet. In November 2024, we proudly achieved B Corp certification, marking a significant milestone in our journey toward sustainable, values driven growth. Our Culture We're an ambitious, forward thinking business with a bold vision for the future, and our culture reflects these ambitions. We're an action oriented, fast paced organisation and we like to have fun along the way. We're looking for people who can grow with Macs and who can see the scaling journey. It's not the easy route and we're looking for people who enjoy challenges, love learning, want to make an impact and align with our core values: Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs' unique brand of self guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections, and embrace to new opportunities. Carpe diem! Take a different path: We're not different for different's sake; but we won't succeed if we're just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I'm doing authentically Macs? Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers', suppliers' and each other's shoes. We support local, and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing. Go the extra mile: We know that creating a perfect involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability - it's yours, not someone else's, problem. We step up and help our team mates when they need us. What you'll do Digital Product Leadership Lead Digital Product Managers across web, ecommerce and app Own the digital product roadmap aligned to commercial priorities Balance trading needs, customer experience and long term platform development Ensure strong delivery governance and prioritisation User Experience and Optimisation Lead UX design across web and app Oversee CRO strategy and experimentation roadmap Improve conversion rate, revenue per visitor and customer journey performance Ensure customer insight informs product and experience decisions Martech and Marketing Data Own the martech ecosystem including tracking, tagging and automation infrastructure Ensure accurate and actionable performance reporting Drive improvements in attribution, data quality and insight generation Support marketing and trading teams with robust performance analytics SEO & AI Enablement Oversee SEO strategy across technical, on page and content optimisation Ensure robust SEO prioritisation with product roadmap and content strategy Oversee adoption of AI tools and a roadmap focused on unlocking efficiency and effectiveness of AI capabilities Commercial Performance Partner with Marketing and Merchandising to improve digital trading performance Identify opportunities to increase revenue, conversion and customer value Ensure rapid response to performance issues or optimisation opportunities Leadership Lead, mentor and grow a high performing cross functional digital team including digital product managers, UX designers, CRO, martech and data specialists Create clear priorities and focus across competing demands Build a structured team with clear roles, KPIs and opportunities for development Foster a culture of experimentation, continuous improvement, accountability and commercial thinking What You'll Bring Strategic Marketing Leadership Strong experience defining positioning, audience segmentation, and go to market strategy Demonstrated ability to define and execute digital growth strategies and manage marketing investment to drive commercial outcomes Ability to balance brand building with sales activation Commercial & Analytical Acumen Confident interpreting commercial data, metrics, and marketing analytics Experience using GA4, eCommerce platforms, CRM systems, and performance dashboards Proven ability to improve conversion, lead quality, marketing ROI, and revenue through data led optimisation Cross Functional Influence Strong experience leading and collaborating with cross functional teams (e.g. brand, performance marketing, CRM, product, engineering, and design), ensuring alignment across the full customer journey Effective collaborator across brand, performance marketing, CRM, product, engineering, design, and sales teams Skilled at influencing through clear briefs, commercial insight, and communication to ensure alignment across the full customer journey Communication & Storytelling Excellent written and verbal communicator, able to clearly articulate strategy, insights, and opportunities Customer & Market Insight Strong understanding of local consumer behaviour and travel motivations Experience using qualitative and quantitative insights to shape strategy and customer experience Execution & Ownership Highly organised, proactive, and accountable for outcomes Comfortable managing competing priorities in a fast growth environment and driving initiatives from strategy through execution Nice to Have Experience in adventure or active travel sectors Demonstrated leadership and coaching capabilities What we'll offer As well as your salary; ANNUAL LEAVE: We're an inclusive employer and celebrate diversity. We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years' service. BIRTHDAY BOOSTER: An extra day off on your birthday! PENSION: We offer a contributory pension scheme. DISCOUNTS: You are eligible for great discounts on Macs Adventure trips! TRAVEL INSURANCE: We provide you and your spouse/partner/children with annual worldwide travel insurance. FLEXIBLE WORKING: A flexible work culture - you'll be able to work from home as well as coming into our hub office in Glasgow 3 days per week to collaborate with colleagues. GETTING TOGETHER: Regular team, management and leadership meetings and retreats. CULTURE: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business. L&D: We support your self guided learning journey to make the most of your strengths. WELLBEING: We'll support you in looking after your health and wellbeing so you can do your best work. TRAVEL: Occasional international travel may be required. IMPACT: The opportunity to make a difference in people's lives and the planet.
Apr 16, 2026
Full time
Job Title: Head Of Digital Experience Salary: £100k annually Location: Glasgow, UK (hybrid - 3 days per week in office) Shape how we grow - and grow with us! We're looking for a Head of Digital Experience to shape and lead the future of how customers discover, explore, and book adventures with Macs Adventure. This role is all about owning the vision and performance of our entire digital ecosystem-from web and ecommerce to app, CRM, and beyond-making every touchpoint seamless, inspiring, and high performing. You'll lead a talented team of Digital Product Managers, UX designers, and technical specialists to bring that vision to life. Together, you'll create cohesive, customer first experiences that drive growth, boost conversion, and build lasting relationships with our travellers. From refining the user journey to unlocking new opportunities through data and technology, you'll be at the heart of how we evolve digitally. You'll also take ownership of our digital growth roadmap-prioritizing what matters most, aligning internal teams and external partners, and ensuring everything we build delivers real commercial impact. If you're passionate about blending strategy, creativity, and performance to create exceptional digital experiences, this is a fantastic opportunity to make a big mark! Why Macs Adventure We're a scaling adventure tour operator on a mission to be the leading global brand in self guided, active travel. We're not just growing; we're scaling with purpose. This is your opportunity to join a business at the inflection point of momentum, where your impact is tangible, your ideas are valued, and your career can grow with us. Welcoming over 40,000 customers on our walking and cycling trips to destinations around the world, we employ over 150 people across the UK, US and Germany who share our purpose to create by leading, advocating & enabling self guided, active travel as a positive force for people and planet. In November 2024, we proudly achieved B Corp certification, marking a significant milestone in our journey toward sustainable, values driven growth. Our Culture We're an ambitious, forward thinking business with a bold vision for the future, and our culture reflects these ambitions. We're an action oriented, fast paced organisation and we like to have fun along the way. We're looking for people who can grow with Macs and who can see the scaling journey. It's not the easy route and we're looking for people who enjoy challenges, love learning, want to make an impact and align with our core values: Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs' unique brand of self guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections, and embrace to new opportunities. Carpe diem! Take a different path: We're not different for different's sake; but we won't succeed if we're just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I'm doing authentically Macs? Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers', suppliers' and each other's shoes. We support local, and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing. Go the extra mile: We know that creating a perfect involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability - it's yours, not someone else's, problem. We step up and help our team mates when they need us. What you'll do Digital Product Leadership Lead Digital Product Managers across web, ecommerce and app Own the digital product roadmap aligned to commercial priorities Balance trading needs, customer experience and long term platform development Ensure strong delivery governance and prioritisation User Experience and Optimisation Lead UX design across web and app Oversee CRO strategy and experimentation roadmap Improve conversion rate, revenue per visitor and customer journey performance Ensure customer insight informs product and experience decisions Martech and Marketing Data Own the martech ecosystem including tracking, tagging and automation infrastructure Ensure accurate and actionable performance reporting Drive improvements in attribution, data quality and insight generation Support marketing and trading teams with robust performance analytics SEO & AI Enablement Oversee SEO strategy across technical, on page and content optimisation Ensure robust SEO prioritisation with product roadmap and content strategy Oversee adoption of AI tools and a roadmap focused on unlocking efficiency and effectiveness of AI capabilities Commercial Performance Partner with Marketing and Merchandising to improve digital trading performance Identify opportunities to increase revenue, conversion and customer value Ensure rapid response to performance issues or optimisation opportunities Leadership Lead, mentor and grow a high performing cross functional digital team including digital product managers, UX designers, CRO, martech and data specialists Create clear priorities and focus across competing demands Build a structured team with clear roles, KPIs and opportunities for development Foster a culture of experimentation, continuous improvement, accountability and commercial thinking What You'll Bring Strategic Marketing Leadership Strong experience defining positioning, audience segmentation, and go to market strategy Demonstrated ability to define and execute digital growth strategies and manage marketing investment to drive commercial outcomes Ability to balance brand building with sales activation Commercial & Analytical Acumen Confident interpreting commercial data, metrics, and marketing analytics Experience using GA4, eCommerce platforms, CRM systems, and performance dashboards Proven ability to improve conversion, lead quality, marketing ROI, and revenue through data led optimisation Cross Functional Influence Strong experience leading and collaborating with cross functional teams (e.g. brand, performance marketing, CRM, product, engineering, and design), ensuring alignment across the full customer journey Effective collaborator across brand, performance marketing, CRM, product, engineering, design, and sales teams Skilled at influencing through clear briefs, commercial insight, and communication to ensure alignment across the full customer journey Communication & Storytelling Excellent written and verbal communicator, able to clearly articulate strategy, insights, and opportunities Customer & Market Insight Strong understanding of local consumer behaviour and travel motivations Experience using qualitative and quantitative insights to shape strategy and customer experience Execution & Ownership Highly organised, proactive, and accountable for outcomes Comfortable managing competing priorities in a fast growth environment and driving initiatives from strategy through execution Nice to Have Experience in adventure or active travel sectors Demonstrated leadership and coaching capabilities What we'll offer As well as your salary; ANNUAL LEAVE: We're an inclusive employer and celebrate diversity. We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years' service. BIRTHDAY BOOSTER: An extra day off on your birthday! PENSION: We offer a contributory pension scheme. DISCOUNTS: You are eligible for great discounts on Macs Adventure trips! TRAVEL INSURANCE: We provide you and your spouse/partner/children with annual worldwide travel insurance. FLEXIBLE WORKING: A flexible work culture - you'll be able to work from home as well as coming into our hub office in Glasgow 3 days per week to collaborate with colleagues. GETTING TOGETHER: Regular team, management and leadership meetings and retreats. CULTURE: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business. L&D: We support your self guided learning journey to make the most of your strengths. WELLBEING: We'll support you in looking after your health and wellbeing so you can do your best work. TRAVEL: Occasional international travel may be required. IMPACT: The opportunity to make a difference in people's lives and the planet.
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a talented Head of Digital Design (Mat Cover) to join our growing in house team! This role will see you working on a variety of creative and trade led projects across the business. With leadership experience, you will have a demonstrated passion for navigating a team of talented individuals in improving and innovating digital marketing creative across New Campaign Launches, BAU and Sales periods such as Black Friday. You will have a keen eye for detail in all things digital design and digital marketing. We believe in disruption, innovation and the application of art and science to create the best concepts, big ideas and content creation. Pulling from strategic insights and data, you can create and bring to life beautiful ideas that move the world. You have a deep understanding of brand purpose, consumer journey and our customer's use of digital & technology. With an entrepreneurial spirit, you will need to be solutions oriented and collaborative in your approach. You will work alongside other creatives, the marketing team, digital team, creative team, technology organisation, Trade, PR, social, as well as help support our local markets with their creative aims. As a Head of Digital Design you will Oversee a talented team of designers (>8 10 growing), overseeing business wide briefs, and supporting the team to develop a broad variety of global digital assets, ensuring consistency across all assets (i.e. emails, Paid Marketing, Charlotte Tilbury App, and Affiliates, BAU & Evergreen templated digital assets) Executing large scale digital roll outs or tech initiatives in a systematic and meticulous manner Working within digital constraints and exploring new ways of challenging and innovating the brand digitally, through new layout design, tools, and technology including the use of AI. Support the digital content team by reviewing and approving digital friendly image & video assets. Support in the creation of Digital Marketing assets e.g. display banners and paid social creative Applying learnings on assets across various platforms, identifying opportunities for personalisation and targeting. Communicate effectively within the broader Creative team; Project Managers, Copywriters, Graphic Designers, Product Designers, Art Directors, Retouchers, Video Editors and the Creative Director to ensure that milestones are met and the team stays on the pulse with changes and plan alterations. Influence the in house agency with trends, best practices, digital advancements and competitors to help improve the team's approach to digital design Diligent approach to ensuring all content is optimised for mobile first devices and web Conduct research and stay updated on the latest design trends, tools, technologies and AI platforms. Reporting Relationships Digital CX Director About you Proven experience in team management and leadership of an army of creatives Experience working on digital + ecommerce design, in house or agency experience Experience in, and enthusiasm for, developing creative ideas for digital platforms, as well as 360 campaigns, from brief to delivery Ability to marry art (creative) and science (data); analytically looking at data, reporting and applying it to future projects and creative Understanding of online accessibility, UX / UI A strong track record in project planning, including accurate estimation of costs and timings Expert knowledge of user interface, application, mobile and responsive design, using the latest prototyping and design tools Great sense of design and composition with a strong eye for layout and appreciation of brand guidelines across all devices and channels Ability to work at pace, with a confidently calm demeanour Exceptional verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels of seniority across the business Exceptional information presentation (visual and written) experience Infectiously positive and passionate energy Proficiency in Figma, Adobe Creative Suite, Microsoft (email, docs, Onedrive), insight in AI tools such as Chat GPT, Adobe Firefly, Google Gemini Experience using Dropbox, and project management tools such as Trello / Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
Apr 16, 2026
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a talented Head of Digital Design (Mat Cover) to join our growing in house team! This role will see you working on a variety of creative and trade led projects across the business. With leadership experience, you will have a demonstrated passion for navigating a team of talented individuals in improving and innovating digital marketing creative across New Campaign Launches, BAU and Sales periods such as Black Friday. You will have a keen eye for detail in all things digital design and digital marketing. We believe in disruption, innovation and the application of art and science to create the best concepts, big ideas and content creation. Pulling from strategic insights and data, you can create and bring to life beautiful ideas that move the world. You have a deep understanding of brand purpose, consumer journey and our customer's use of digital & technology. With an entrepreneurial spirit, you will need to be solutions oriented and collaborative in your approach. You will work alongside other creatives, the marketing team, digital team, creative team, technology organisation, Trade, PR, social, as well as help support our local markets with their creative aims. As a Head of Digital Design you will Oversee a talented team of designers (>8 10 growing), overseeing business wide briefs, and supporting the team to develop a broad variety of global digital assets, ensuring consistency across all assets (i.e. emails, Paid Marketing, Charlotte Tilbury App, and Affiliates, BAU & Evergreen templated digital assets) Executing large scale digital roll outs or tech initiatives in a systematic and meticulous manner Working within digital constraints and exploring new ways of challenging and innovating the brand digitally, through new layout design, tools, and technology including the use of AI. Support the digital content team by reviewing and approving digital friendly image & video assets. Support in the creation of Digital Marketing assets e.g. display banners and paid social creative Applying learnings on assets across various platforms, identifying opportunities for personalisation and targeting. Communicate effectively within the broader Creative team; Project Managers, Copywriters, Graphic Designers, Product Designers, Art Directors, Retouchers, Video Editors and the Creative Director to ensure that milestones are met and the team stays on the pulse with changes and plan alterations. Influence the in house agency with trends, best practices, digital advancements and competitors to help improve the team's approach to digital design Diligent approach to ensuring all content is optimised for mobile first devices and web Conduct research and stay updated on the latest design trends, tools, technologies and AI platforms. Reporting Relationships Digital CX Director About you Proven experience in team management and leadership of an army of creatives Experience working on digital + ecommerce design, in house or agency experience Experience in, and enthusiasm for, developing creative ideas for digital platforms, as well as 360 campaigns, from brief to delivery Ability to marry art (creative) and science (data); analytically looking at data, reporting and applying it to future projects and creative Understanding of online accessibility, UX / UI A strong track record in project planning, including accurate estimation of costs and timings Expert knowledge of user interface, application, mobile and responsive design, using the latest prototyping and design tools Great sense of design and composition with a strong eye for layout and appreciation of brand guidelines across all devices and channels Ability to work at pace, with a confidently calm demeanour Exceptional verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels of seniority across the business Exceptional information presentation (visual and written) experience Infectiously positive and passionate energy Proficiency in Figma, Adobe Creative Suite, Microsoft (email, docs, Onedrive), insight in AI tools such as Chat GPT, Adobe Firefly, Google Gemini Experience using Dropbox, and project management tools such as Trello / Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
Digital Trading Manager Online Retail Greater Manchester Competitive Salary We are partnering with a high-growth, digitally-led retail business that has quickly established itself as a major player within their space. With a strong direct-to-consumer model and a growing presence across its own website, marketplaces and social commerce platforms, the business is entering an exciting new phase of scale. As part of this growth, the business is looking to appoint a commercially driven Digital Trading Manager to take ownership of multi-channel trading performance and unlock further revenue and margin opportunities. The Digital Trading Manager will own end-to-end trading across all D2C channels, driving a cohesive and insight-led approach to pricing, promotions, merchandising and customer experience. This is a highly visible role where the Digital Trading Manager will act as the central link between buying, marketing and eCommerce, ensuring all activity aligns into a clear and commercially effective trading plan. Key Responsibilities Own the trading and marketing calendar across website, marketplaces and social commerce platforms Lead on-site trading and merchandising, ensuring strong product visibility, navigation and conversion Define and optimise pricing strategy to balance competitiveness, margin and contribution Plan and execute campaigns, events and promotional activity aligned to seasonal and commercial priorities Act as the key connector across buying, marketing and eCommerce to deliver joined-up trading execution Drive improvements in customer journey and basket value through cross sell and upsell initiatives Partner with internal teams to improve stock sell-through across all D2C channels Analyse performance data to identify opportunities, risks and actionable insights Deliver clear trading reports and strategic recommendations to senior leadership, covering revenue, margin, conversion, traffic, acquisition, retention, LTV, basket size and channel performance About You Proven background in a digital trading, eCommerce or online merchandising role within retail or D2C Strong commercial instinct with a track record of driving revenue, margin and sell through Confident managing pricing, promotions and on-site trading performance Highly analytical with the ability to translate data into clear actions Comfortable working cross-functionally and influencing stakeholders at all levels Thrives in a fast-paced, high-growth environment Why Apply Join a fast-scaling UK retail business with significant growth momentum Opportunity to take real ownership of multi-channel trading strategy Work within an entrepreneurial, agile culture with clear progression opportunities Competitive salary and benefits package Apply today to find out more! BH35720
Apr 15, 2026
Full time
Digital Trading Manager Online Retail Greater Manchester Competitive Salary We are partnering with a high-growth, digitally-led retail business that has quickly established itself as a major player within their space. With a strong direct-to-consumer model and a growing presence across its own website, marketplaces and social commerce platforms, the business is entering an exciting new phase of scale. As part of this growth, the business is looking to appoint a commercially driven Digital Trading Manager to take ownership of multi-channel trading performance and unlock further revenue and margin opportunities. The Digital Trading Manager will own end-to-end trading across all D2C channels, driving a cohesive and insight-led approach to pricing, promotions, merchandising and customer experience. This is a highly visible role where the Digital Trading Manager will act as the central link between buying, marketing and eCommerce, ensuring all activity aligns into a clear and commercially effective trading plan. Key Responsibilities Own the trading and marketing calendar across website, marketplaces and social commerce platforms Lead on-site trading and merchandising, ensuring strong product visibility, navigation and conversion Define and optimise pricing strategy to balance competitiveness, margin and contribution Plan and execute campaigns, events and promotional activity aligned to seasonal and commercial priorities Act as the key connector across buying, marketing and eCommerce to deliver joined-up trading execution Drive improvements in customer journey and basket value through cross sell and upsell initiatives Partner with internal teams to improve stock sell-through across all D2C channels Analyse performance data to identify opportunities, risks and actionable insights Deliver clear trading reports and strategic recommendations to senior leadership, covering revenue, margin, conversion, traffic, acquisition, retention, LTV, basket size and channel performance About You Proven background in a digital trading, eCommerce or online merchandising role within retail or D2C Strong commercial instinct with a track record of driving revenue, margin and sell through Confident managing pricing, promotions and on-site trading performance Highly analytical with the ability to translate data into clear actions Comfortable working cross-functionally and influencing stakeholders at all levels Thrives in a fast-paced, high-growth environment Why Apply Join a fast-scaling UK retail business with significant growth momentum Opportunity to take real ownership of multi-channel trading strategy Work within an entrepreneurial, agile culture with clear progression opportunities Competitive salary and benefits package Apply today to find out more! BH35720
At Maverick Drinks, we've spent the last 12 years building one of the most exciting and innovative drinks portfolios in the UK. From craft producers to premium and celebrity-owned brands, we partner with modern beverage brands and help them scale through our expertise in eCommerce and our deep relationships across retail, wholesale, and the on-trade. Our network includes many of the UK's largest retailers and wholesalers, as well as our own trade platform connected to Master of Malt. Now we're looking for a Trade Marketing Manager/Lead to help drive the next phase of growth across our brand portfolio. This is a commercially driven marketing leadership role at the centre of our agency brand partnerships. You'll work directly with the brands we distribute to develop trade marketing and sales execution strategies across all key channels including retail, wholesale, eCommerce and the on-trade. You'll translate marketing investment into real commercial performance, building campaigns, tools, and activation plans that drive awareness, sales, and brand growth. For the right person, this role offers the opportunity to step into broader leadership responsibilities, taking ownership of key brands and shaping the future of trade marketing at Maverick Drinks. Our Values At Maverick Drinks, we don't operate with rigid rules. Instead, we trust people to do great work guided by our principles: Customer Obsession - everything starts with creating value for customers Hospitality - we care deeply about how people feel when they interact with us Growth Mindset - curiosity and learning are part of our DNA Humanity - honest, open, and proudly anti-bureaucratic Fun - life's short; do work you love with people you enjoy What You'll Be Doing Develop trade marketing and sales execution strategies for Maverick agency brand partners across all channels Plan and forecast sales growth linked to marketing activity Manage and deploy brand marketing budgets in line with commercial targets Create compelling sales tools and materials for our sales teams Ensure strong brand visibility online, in-store and on shelf Deliver digital campaigns that drive awareness, search visibility and product reviews Analyse ROI of marketing initiatives and optimise future plans Track category trends, competitor activity and pricing to inform strategy Support retail partner activations, events and campaigns Work cross-functionally with sales, eCommerce and marketing teams Qualifications Experience in Trade Marketing or Marketing leadership, ideally in FMCG or premium drinks Strong understanding of eCommerce and digital marketing Proven ability to drive sales through marketing strategy Highly organised with the ability to manage multiple projects and stakeholders Strong commercial acumen and analytical mindset Excellent communication and presentation skills Experience with premium or craft spirits is a plus WSET qualification desirable but not essential You're someone who: Thinks creatively and commercially Is a self-starter who thrives in a fast-moving environment Enjoys challenging the status quo Communicates with confidence and influence Brings energy, curiosity and ambition to everything you do At Atom, we back curious, ambitious people who want to win. You'll have real autonomy to run your area, challenge ideas and make decisions that directly impact the growth of a fast-scaling brand. We move quickly, care deeply about results, and give high performers the trust and ownership to deliver. You'll be accountable for outcomes, not activity. There's no politics or red tape here. Just smart people, high standards and the expectation that you show up, think commercially and get things done. Alongside competitive pay and core benefits, you'll get a generous staff discount on over 15,000 brand SKU's. We don't sit still, and there's a lot more to come Apply now if you want to join us.
Apr 15, 2026
Full time
At Maverick Drinks, we've spent the last 12 years building one of the most exciting and innovative drinks portfolios in the UK. From craft producers to premium and celebrity-owned brands, we partner with modern beverage brands and help them scale through our expertise in eCommerce and our deep relationships across retail, wholesale, and the on-trade. Our network includes many of the UK's largest retailers and wholesalers, as well as our own trade platform connected to Master of Malt. Now we're looking for a Trade Marketing Manager/Lead to help drive the next phase of growth across our brand portfolio. This is a commercially driven marketing leadership role at the centre of our agency brand partnerships. You'll work directly with the brands we distribute to develop trade marketing and sales execution strategies across all key channels including retail, wholesale, eCommerce and the on-trade. You'll translate marketing investment into real commercial performance, building campaigns, tools, and activation plans that drive awareness, sales, and brand growth. For the right person, this role offers the opportunity to step into broader leadership responsibilities, taking ownership of key brands and shaping the future of trade marketing at Maverick Drinks. Our Values At Maverick Drinks, we don't operate with rigid rules. Instead, we trust people to do great work guided by our principles: Customer Obsession - everything starts with creating value for customers Hospitality - we care deeply about how people feel when they interact with us Growth Mindset - curiosity and learning are part of our DNA Humanity - honest, open, and proudly anti-bureaucratic Fun - life's short; do work you love with people you enjoy What You'll Be Doing Develop trade marketing and sales execution strategies for Maverick agency brand partners across all channels Plan and forecast sales growth linked to marketing activity Manage and deploy brand marketing budgets in line with commercial targets Create compelling sales tools and materials for our sales teams Ensure strong brand visibility online, in-store and on shelf Deliver digital campaigns that drive awareness, search visibility and product reviews Analyse ROI of marketing initiatives and optimise future plans Track category trends, competitor activity and pricing to inform strategy Support retail partner activations, events and campaigns Work cross-functionally with sales, eCommerce and marketing teams Qualifications Experience in Trade Marketing or Marketing leadership, ideally in FMCG or premium drinks Strong understanding of eCommerce and digital marketing Proven ability to drive sales through marketing strategy Highly organised with the ability to manage multiple projects and stakeholders Strong commercial acumen and analytical mindset Excellent communication and presentation skills Experience with premium or craft spirits is a plus WSET qualification desirable but not essential You're someone who: Thinks creatively and commercially Is a self-starter who thrives in a fast-moving environment Enjoys challenging the status quo Communicates with confidence and influence Brings energy, curiosity and ambition to everything you do At Atom, we back curious, ambitious people who want to win. You'll have real autonomy to run your area, challenge ideas and make decisions that directly impact the growth of a fast-scaling brand. We move quickly, care deeply about results, and give high performers the trust and ownership to deliver. You'll be accountable for outcomes, not activity. There's no politics or red tape here. Just smart people, high standards and the expectation that you show up, think commercially and get things done. Alongside competitive pay and core benefits, you'll get a generous staff discount on over 15,000 brand SKU's. We don't sit still, and there's a lot more to come Apply now if you want to join us.
CommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world's leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. 10 out of the top 12 CPG brands work with us, including Coca-Cola, Nestle, Colgate Palmolive, and Mondelez. We've raised over $200M from some of the top investors including SoftBank, Insight Partners, and Madrona. Learn more at commerceiq.ai. The Role As a Forward Deployed Engineer, you will partner closely with our founders and the AI Product Managers to prototype and deploy AI driven solutions that solve our customers' most pressing problems. This is a founding engineering role with high visibility; you will report directly to our Head of AI Strategy and Outcomes. You will also partner with other members of the executive leadership team who are based at our Mountain View HQ, collaborate with our Bangalore based engineering team, and engage daily with enterprise customers. You will help define how we work with our most important customers, shape the company's first ever forward deployed engineering function, and contribute to our mission of helping brands win in AI driven e commerce. Location / Travel This position is on site at our London office with approximately 50% travel expected to client locations. We are only considering candidates located in the London, UK area at this time. What You'll Do Build prototypes with customers: Work alongside our AI Product Manager to understand real world problems, rapidly scope use cases and create working prototypes. You'll engage in hands on discovery and convert insights into functional demos for prospective and existing customers. Integrate data and create new AI agents: Ingest data from disparate sources (ERPs, ecommerce platforms, custom APIs) and build agents that solve the specific use cases uncovered during discovery. This includes turning edge case business rules into runtime editable settings rather than hard coded logic. Own AI outcomes: Lead customer facing demonstrations and proof of concepts. You'll instrument and tune models using production feedback loops to ensure prototypes deliver measurable outcomes. Rapidly iterate & generalize: Collaborate with engineering teams in Bangalore to transform prototypes into robust features. Your work will be implemented into our core product - patterns that succeed in one deployment (custom adapters, monitoring dashboards) should be packaged as reusable modules. Own the full lifecycle: Support engagements from pre sales scoping through post deployment refinement. You'll help to negotiate scope, push back on unreasonable asks, and ensure long term customer success. Additionally, you'll act as the technical liaison between customers, product managers, and engineering. Cultivate customer relationships: Develop deep empathy for our customers' business drivers and serve as their advocate. Use clear, engaging communication to convey technical concepts to non technical stakeholders, build trust and handle high stakes conversations. What You'll Bring Experienced engineer (4 6 years or more) with a strong foundation in software development (coding, problem solving and debugging). Comfortable coding in Python or Java and learning new technologies quickly. Full stack & data integration skills. Experience connecting to APIs, working with SQL/NoSQL databases, streaming/ETL pipelines and deploying AI/LLM based agents. Customer facing problem solver. You enjoy working directly with external users, conducting discovery, and translating ambiguous requirements into working solutions. You have excellent communication skills and the ability to simplify complex technical topics. Rapid prototyper. You are biased towards action and are comfortable delivering minimal viable solutions, collecting feedback and iterating quickly. Collaborative & global. You're effective working across time zones with leadership in California and engineering in Bangalore. You embrace CommerceIQ's leadership principles of ownership, deep diving into details, getting stuff done, thinking from first principles and winning as a team. Independent & adaptable. You thrive in ambiguity, can manage your own backlog and priorities, and are motivated by the opportunity to create a new function. Bachelor's degree, in Computer Science, Mathematics, or a related field. Nice to Haves Prior experience in a forward deployed, solutions engineering, technical product management or customer implementation role. Candidates coming from companies known for forward deployed engineering (e.g., Palantir, Scale AI, Ramp, Postman etc.) are strongly encouraged to apply. Familiarity with e commerce, retail, supply chain or ad tech data. Exposure to large language model applications (fine tuning, prompt engineering, building retrieval augmented generation workflows). Check out our LinkedIn page to learn more about what it's like to work at CommerceIQ! Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
Apr 15, 2026
Full time
CommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world's leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. 10 out of the top 12 CPG brands work with us, including Coca-Cola, Nestle, Colgate Palmolive, and Mondelez. We've raised over $200M from some of the top investors including SoftBank, Insight Partners, and Madrona. Learn more at commerceiq.ai. The Role As a Forward Deployed Engineer, you will partner closely with our founders and the AI Product Managers to prototype and deploy AI driven solutions that solve our customers' most pressing problems. This is a founding engineering role with high visibility; you will report directly to our Head of AI Strategy and Outcomes. You will also partner with other members of the executive leadership team who are based at our Mountain View HQ, collaborate with our Bangalore based engineering team, and engage daily with enterprise customers. You will help define how we work with our most important customers, shape the company's first ever forward deployed engineering function, and contribute to our mission of helping brands win in AI driven e commerce. Location / Travel This position is on site at our London office with approximately 50% travel expected to client locations. We are only considering candidates located in the London, UK area at this time. What You'll Do Build prototypes with customers: Work alongside our AI Product Manager to understand real world problems, rapidly scope use cases and create working prototypes. You'll engage in hands on discovery and convert insights into functional demos for prospective and existing customers. Integrate data and create new AI agents: Ingest data from disparate sources (ERPs, ecommerce platforms, custom APIs) and build agents that solve the specific use cases uncovered during discovery. This includes turning edge case business rules into runtime editable settings rather than hard coded logic. Own AI outcomes: Lead customer facing demonstrations and proof of concepts. You'll instrument and tune models using production feedback loops to ensure prototypes deliver measurable outcomes. Rapidly iterate & generalize: Collaborate with engineering teams in Bangalore to transform prototypes into robust features. Your work will be implemented into our core product - patterns that succeed in one deployment (custom adapters, monitoring dashboards) should be packaged as reusable modules. Own the full lifecycle: Support engagements from pre sales scoping through post deployment refinement. You'll help to negotiate scope, push back on unreasonable asks, and ensure long term customer success. Additionally, you'll act as the technical liaison between customers, product managers, and engineering. Cultivate customer relationships: Develop deep empathy for our customers' business drivers and serve as their advocate. Use clear, engaging communication to convey technical concepts to non technical stakeholders, build trust and handle high stakes conversations. What You'll Bring Experienced engineer (4 6 years or more) with a strong foundation in software development (coding, problem solving and debugging). Comfortable coding in Python or Java and learning new technologies quickly. Full stack & data integration skills. Experience connecting to APIs, working with SQL/NoSQL databases, streaming/ETL pipelines and deploying AI/LLM based agents. Customer facing problem solver. You enjoy working directly with external users, conducting discovery, and translating ambiguous requirements into working solutions. You have excellent communication skills and the ability to simplify complex technical topics. Rapid prototyper. You are biased towards action and are comfortable delivering minimal viable solutions, collecting feedback and iterating quickly. Collaborative & global. You're effective working across time zones with leadership in California and engineering in Bangalore. You embrace CommerceIQ's leadership principles of ownership, deep diving into details, getting stuff done, thinking from first principles and winning as a team. Independent & adaptable. You thrive in ambiguity, can manage your own backlog and priorities, and are motivated by the opportunity to create a new function. Bachelor's degree, in Computer Science, Mathematics, or a related field. Nice to Haves Prior experience in a forward deployed, solutions engineering, technical product management or customer implementation role. Candidates coming from companies known for forward deployed engineering (e.g., Palantir, Scale AI, Ramp, Postman etc.) are strongly encouraged to apply. Familiarity with e commerce, retail, supply chain or ad tech data. Exposure to large language model applications (fine tuning, prompt engineering, building retrieval augmented generation workflows). Check out our LinkedIn page to learn more about what it's like to work at CommerceIQ! Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
A Spark of Passion in the Heart of Cornwall Every great piece of jewellery starts with inspiration, a glint of an idea, a passion for craft, a love for the materials. For Kernowcraft, it began over 50 years ago with that very same spark. Nestled on the rugged Cornish coast, Kernowcraft started life as a small, family-run business with a simple but powerful mission: to make the art of jewellery-makin click apply for full job details
Apr 15, 2026
Full time
A Spark of Passion in the Heart of Cornwall Every great piece of jewellery starts with inspiration, a glint of an idea, a passion for craft, a love for the materials. For Kernowcraft, it began over 50 years ago with that very same spark. Nestled on the rugged Cornish coast, Kernowcraft started life as a small, family-run business with a simple but powerful mission: to make the art of jewellery-makin click apply for full job details
About The Role Browse Product Owner Hereford, England, United Kingdom Type: Permanent, Full Time Working Pattern: Hybrid (Onsite 3 days a week) The Opportunity MandM is evolving from a traditional project-based model to a product-led organisation, building empowered, cross functional squads that own key customer journeys end to end. We are now looking for a Browse Product Owner to lead the product discovery experience across our eCommerce platform. If you are passionate about optimising digital retail journeys and turning customer insight into measurable growth, this is an opportunity to make a significant impact. Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up and coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are investing in our product function and building capability for the future. Now is an exciting time to join our journey. More than a role Competitive Salary: Your talent deserves recognition Company bonus: We succeed, you benefit Career Growth: real opportunity to develop within a growing business Employee Discounts: Stay stylish with our exclusive discounts. Company Pension: Secure your financial future. ️ Generous Holiday Allowance: Enjoy 5 weeks of well deserved breaks. You even have the option to buy an extra week Birthday Delight: Take your special day off to celebrate YOU Free Parking Health & Wellbeing programme The Role Scope As Browse Product Owner, you will own the end to end discovery journey. Your focus will be on improving how customers search, navigate and explore our products. From intelligent search and enriched product data to seamless navigation and merchandising logic, you will shape the browsing experience that drives relevance, engagement and commercial performance. You will work within a dedicated squad of designers, engineers and analysts partnering closely with stakeholders across digital, trading, marketing and technology to deliver measurable outcomes aligned to our product strategy. Role key responsibilities Product Vision & Strategy Define and communicate a compelling product vision for the Browse domain Shape and own the roadmap aligned to business and product strategy Balance short term optimisation with longer term strategic bets Value & Commercial Impact Prioritise initiatives that maximise ROI and customer value Identify friction points within the discovery journey and translate them into actionable improvements Define clear success metrics aligned to commercial performance and North Star metrics Monitor performance daily and present progress against quarterly goals Discovery & Data-Driven Decisions Lead hypothesis-driven discovery using qualitative and quantitative insight Leverage A/B testing and experimentation to validate ideas and reduce risk Interpret complex sales and behavioural data to inform prioritisation Product Leadership & Execution Lead a cross functional squad through clear vision and prioritisation Own and refine the product backlog, ensuring work is outcome-focused. Clearly articulate customer problems and desired outcomes to designers and engineers Create alignment and momentum without formal line management responsibility Protect team focus and product integrity Stakeholder & Partner Management Build strong relationships across digital, trading, marketing and technology Influence senior stakeholders through clear storytelling and evidence led decisions Collaborate with third party partners in Search & Discovery and Product Experience Management to maximise capability About You What We're Looking For Experience as a Product Owner or Product Manager within a digital or eCommerce environment Strong commercial awareness and confidence working with performance metrics Proven ability to interpret behavioural, sales and customer data Experience leading or contributing to cross functional product teams Ability to influence without authority and drive alignment across stakeholders. Confident communicator who can influence and challenge constructively Passion for creating exceptional digital retail experiences Experience working in Agile environments Why Join MandM? Be part of a genuine product transformation Own a critical customer journey with measurable commercial impact Work in empowered cross functional squads Hybrid working model Opportunity to shape how we deliver value to customers at scale If you are motivated by improving discovery experiences, driving measurable outcomes and working within a modern product operating model, we'd love to hear from you About Us Our Values Integrity Teamwork Accountability Entrepreneurial approach
Apr 14, 2026
Full time
About The Role Browse Product Owner Hereford, England, United Kingdom Type: Permanent, Full Time Working Pattern: Hybrid (Onsite 3 days a week) The Opportunity MandM is evolving from a traditional project-based model to a product-led organisation, building empowered, cross functional squads that own key customer journeys end to end. We are now looking for a Browse Product Owner to lead the product discovery experience across our eCommerce platform. If you are passionate about optimising digital retail journeys and turning customer insight into measurable growth, this is an opportunity to make a significant impact. Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up and coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are investing in our product function and building capability for the future. Now is an exciting time to join our journey. More than a role Competitive Salary: Your talent deserves recognition Company bonus: We succeed, you benefit Career Growth: real opportunity to develop within a growing business Employee Discounts: Stay stylish with our exclusive discounts. Company Pension: Secure your financial future. ️ Generous Holiday Allowance: Enjoy 5 weeks of well deserved breaks. You even have the option to buy an extra week Birthday Delight: Take your special day off to celebrate YOU Free Parking Health & Wellbeing programme The Role Scope As Browse Product Owner, you will own the end to end discovery journey. Your focus will be on improving how customers search, navigate and explore our products. From intelligent search and enriched product data to seamless navigation and merchandising logic, you will shape the browsing experience that drives relevance, engagement and commercial performance. You will work within a dedicated squad of designers, engineers and analysts partnering closely with stakeholders across digital, trading, marketing and technology to deliver measurable outcomes aligned to our product strategy. Role key responsibilities Product Vision & Strategy Define and communicate a compelling product vision for the Browse domain Shape and own the roadmap aligned to business and product strategy Balance short term optimisation with longer term strategic bets Value & Commercial Impact Prioritise initiatives that maximise ROI and customer value Identify friction points within the discovery journey and translate them into actionable improvements Define clear success metrics aligned to commercial performance and North Star metrics Monitor performance daily and present progress against quarterly goals Discovery & Data-Driven Decisions Lead hypothesis-driven discovery using qualitative and quantitative insight Leverage A/B testing and experimentation to validate ideas and reduce risk Interpret complex sales and behavioural data to inform prioritisation Product Leadership & Execution Lead a cross functional squad through clear vision and prioritisation Own and refine the product backlog, ensuring work is outcome-focused. Clearly articulate customer problems and desired outcomes to designers and engineers Create alignment and momentum without formal line management responsibility Protect team focus and product integrity Stakeholder & Partner Management Build strong relationships across digital, trading, marketing and technology Influence senior stakeholders through clear storytelling and evidence led decisions Collaborate with third party partners in Search & Discovery and Product Experience Management to maximise capability About You What We're Looking For Experience as a Product Owner or Product Manager within a digital or eCommerce environment Strong commercial awareness and confidence working with performance metrics Proven ability to interpret behavioural, sales and customer data Experience leading or contributing to cross functional product teams Ability to influence without authority and drive alignment across stakeholders. Confident communicator who can influence and challenge constructively Passion for creating exceptional digital retail experiences Experience working in Agile environments Why Join MandM? Be part of a genuine product transformation Own a critical customer journey with measurable commercial impact Work in empowered cross functional squads Hybrid working model Opportunity to shape how we deliver value to customers at scale If you are motivated by improving discovery experiences, driving measurable outcomes and working within a modern product operating model, we'd love to hear from you About Us Our Values Integrity Teamwork Accountability Entrepreneurial approach
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a talented Head of Digital Design (Mat Cover) to join our growing in house team! This role will see you working on a variety of creative and trade led projects across the business. With leadership experience, you will have a demonstrated passion for navigating a team of talented individuals in improving and innovating digital marketing creative across New Campaign Launches, BAU and Sales periods such as Black Friday. You will have a keen eye for detail in all things digital design and digital marketing. We believe in disruption, innovation and the application of art and science to create the best concepts, big ideas and content creation. Pulling from strategic insights and data, you can create and bring to life beautiful ideas that move the world. You have a deep understanding of brand purpose, consumer journey and our customer's use of digital & technology. With an entrepreneurial spirit, you will need to be solutions oriented and collaborative in your approach. You will work alongside other creatives, the marketing team, digital team, creative team, technology organisation, Trade, PR, social, as well as help support our local markets with their creative aims. As a Head of Digital Design you will Oversee a talented team of designers (>8 10 growing), overseeing business wide briefs, and supporting the team to develop a broad variety of global digital assets, ensuring consistency across all assets (i.e. emails, Paid Marketing, Charlotte Tilbury App, and Affiliates, BAU & Evergreen templated digital assets) Executing large scale digital roll outs or tech initiatives in a systematic and meticulous manner Working within digital constraints and exploring new ways of challenging and innovating the brand digitally, through new layout design, tools, and technology including the use of AI. Support the digital content team by reviewing and approving digital friendly image & video assets. Support in the creation of Digital Marketing assets e.g. display banners and paid social creative Applying learnings on assets across various platforms, identifying opportunities for personalisation and targeting. Communicate effectively within the broader Creative team; Project Managers, Copywriters, Graphic Designers, Product Designers, Art Directors, Retouchers, Video Editors and the Creative Director to ensure that milestones are met and the team stays on the pulse with changes and plan alterations. Influence the in house agency with trends, best practices, digital advancements and competitors to help improve the team's approach to digital design Diligent approach to ensuring all content is optimised for mobile first devices and web Conduct research and stay updated on the latest design trends, tools, technologies and AI platforms. Reporting Relationships Digital CX Director About you Proven experience in team management and leadership of an army of creatives Experience working on digital + ecommerce design, in house or agency experience Experience in, and enthusiasm for, developing creative ideas for digital platforms, as well as 360 campaigns, from brief to delivery Ability to marry art (creative) and science (data); analytically looking at data, reporting and applying it to future projects and creative Understanding of online accessibility, UX / UI A strong track record in project planning, including accurate estimation of costs and timings Expert knowledge of user interface, application, mobile and responsive design, using the latest prototyping and design tools Great sense of design and composition with a strong eye for layout and appreciation of brand guidelines across all devices and channels Ability to work at pace, with a confidently calm demeanour Exceptional verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels of seniority across the business Exceptional information presentation (visual and written) experience Infectiously positive and passionate energy Proficiency in Figma, Adobe Creative Suite, Microsoft (email, docs, Onedrive), insight in AI tools such as Chat GPT, Adobe Firefly, Google Gemini Experience using Dropbox, and project management tools such as Trello / Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
Apr 12, 2026
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a talented Head of Digital Design (Mat Cover) to join our growing in house team! This role will see you working on a variety of creative and trade led projects across the business. With leadership experience, you will have a demonstrated passion for navigating a team of talented individuals in improving and innovating digital marketing creative across New Campaign Launches, BAU and Sales periods such as Black Friday. You will have a keen eye for detail in all things digital design and digital marketing. We believe in disruption, innovation and the application of art and science to create the best concepts, big ideas and content creation. Pulling from strategic insights and data, you can create and bring to life beautiful ideas that move the world. You have a deep understanding of brand purpose, consumer journey and our customer's use of digital & technology. With an entrepreneurial spirit, you will need to be solutions oriented and collaborative in your approach. You will work alongside other creatives, the marketing team, digital team, creative team, technology organisation, Trade, PR, social, as well as help support our local markets with their creative aims. As a Head of Digital Design you will Oversee a talented team of designers (>8 10 growing), overseeing business wide briefs, and supporting the team to develop a broad variety of global digital assets, ensuring consistency across all assets (i.e. emails, Paid Marketing, Charlotte Tilbury App, and Affiliates, BAU & Evergreen templated digital assets) Executing large scale digital roll outs or tech initiatives in a systematic and meticulous manner Working within digital constraints and exploring new ways of challenging and innovating the brand digitally, through new layout design, tools, and technology including the use of AI. Support the digital content team by reviewing and approving digital friendly image & video assets. Support in the creation of Digital Marketing assets e.g. display banners and paid social creative Applying learnings on assets across various platforms, identifying opportunities for personalisation and targeting. Communicate effectively within the broader Creative team; Project Managers, Copywriters, Graphic Designers, Product Designers, Art Directors, Retouchers, Video Editors and the Creative Director to ensure that milestones are met and the team stays on the pulse with changes and plan alterations. Influence the in house agency with trends, best practices, digital advancements and competitors to help improve the team's approach to digital design Diligent approach to ensuring all content is optimised for mobile first devices and web Conduct research and stay updated on the latest design trends, tools, technologies and AI platforms. Reporting Relationships Digital CX Director About you Proven experience in team management and leadership of an army of creatives Experience working on digital + ecommerce design, in house or agency experience Experience in, and enthusiasm for, developing creative ideas for digital platforms, as well as 360 campaigns, from brief to delivery Ability to marry art (creative) and science (data); analytically looking at data, reporting and applying it to future projects and creative Understanding of online accessibility, UX / UI A strong track record in project planning, including accurate estimation of costs and timings Expert knowledge of user interface, application, mobile and responsive design, using the latest prototyping and design tools Great sense of design and composition with a strong eye for layout and appreciation of brand guidelines across all devices and channels Ability to work at pace, with a confidently calm demeanour Exceptional verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels of seniority across the business Exceptional information presentation (visual and written) experience Infectiously positive and passionate energy Proficiency in Figma, Adobe Creative Suite, Microsoft (email, docs, Onedrive), insight in AI tools such as Chat GPT, Adobe Firefly, Google Gemini Experience using Dropbox, and project management tools such as Trello / Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
Digital Analytics Manager London (Hybrid) Up to £65,000 + Benefits Zachary Daniels are delighted to be partnering with a growing, customer-focused retail business that is investing heavily in its data and digital capability, to recruit a Digital Analytics Manager. This is a key role within the business, responsible for driving digital analytics strategy and enabling data-led decision making across marketing, ecommerce, and customer functions. You'll take ownership of analytics platforms, lead on data integration initiatives, and play a central role in shaping how data is used to drive performance and growth. Benefits You'll Enjoy: Salary up to £65,000 Hybrid working (2 days in London) Opportunity to shape and own digital analytics strategy Work closely with senior leadership and key decision makers Ongoing investment in data and technology Role Responsibilities: Own and manage digital analytics capability across the business, with a focus on GA4 and GTM Manage external analytics partners, ensuring delivery aligns with business objectives Lead the development and execution of a centralised data strategy to support insight generation Drive marketing measurement across multiple brands, delivering insight into performance and ROI Develop and maintain dashboards and reporting using tools such as Power BI and Looker Lead initiatives around customer segmentation and performance marketing optimisation Oversee data accuracy, tracking, and implementation including GA4 optimisation and tag management Contribute to the development of a centralised data warehouse (GCP, BigQuery) Ensure data governance, privacy, and compliance standards are met About You: Deep expertise in GA4 and Google Tag Manager (essential) Strong understanding of digital tracking, attribution, and marketing performance measurement Experience working with BI tools such as Power BI or Looker Familiarity with data warehousing concepts and tools (GCP, BigQuery) Experience managing external partners or agencies Commercial mindset, able to translate data into actionable insights Strong stakeholder management skills, comfortable working with senior leaders This is a fantastic opportunity for a Digital Analytics Manager to take ownership of a critical function within a business that is genuinely investing in data, with the chance to shape strategy, improve performance, and drive measurable impact. Apply today with your most up-to-date CV! BH35783
Apr 10, 2026
Full time
Digital Analytics Manager London (Hybrid) Up to £65,000 + Benefits Zachary Daniels are delighted to be partnering with a growing, customer-focused retail business that is investing heavily in its data and digital capability, to recruit a Digital Analytics Manager. This is a key role within the business, responsible for driving digital analytics strategy and enabling data-led decision making across marketing, ecommerce, and customer functions. You'll take ownership of analytics platforms, lead on data integration initiatives, and play a central role in shaping how data is used to drive performance and growth. Benefits You'll Enjoy: Salary up to £65,000 Hybrid working (2 days in London) Opportunity to shape and own digital analytics strategy Work closely with senior leadership and key decision makers Ongoing investment in data and technology Role Responsibilities: Own and manage digital analytics capability across the business, with a focus on GA4 and GTM Manage external analytics partners, ensuring delivery aligns with business objectives Lead the development and execution of a centralised data strategy to support insight generation Drive marketing measurement across multiple brands, delivering insight into performance and ROI Develop and maintain dashboards and reporting using tools such as Power BI and Looker Lead initiatives around customer segmentation and performance marketing optimisation Oversee data accuracy, tracking, and implementation including GA4 optimisation and tag management Contribute to the development of a centralised data warehouse (GCP, BigQuery) Ensure data governance, privacy, and compliance standards are met About You: Deep expertise in GA4 and Google Tag Manager (essential) Strong understanding of digital tracking, attribution, and marketing performance measurement Experience working with BI tools such as Power BI or Looker Familiarity with data warehousing concepts and tools (GCP, BigQuery) Experience managing external partners or agencies Commercial mindset, able to translate data into actionable insights Strong stakeholder management skills, comfortable working with senior leaders This is a fantastic opportunity for a Digital Analytics Manager to take ownership of a critical function within a business that is genuinely investing in data, with the chance to shape strategy, improve performance, and drive measurable impact. Apply today with your most up-to-date CV! BH35783
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Senior Commercial Finance Manager - Digital Reporting to: Associate Director Commercial Finance Department: Commercial Finance Location: JD Sports Fashion PLC, Edinburgh House, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR JD Group is a leading global omnichannel retailer of sports fashion and outdoor brands. To support its extensive online operations we are looking for a Senior Commercial Finance Manager in Commercial Finance - Digital to help teams deliver exceptional online performance. As the Senior Commercial Finance Manager - Digital, you will work closely with digital trade colleagues to fully embed financial support into key leadership decision making. Provide commercial finance support to the Associate Director to maximise sales profitably across the digital business Drive successful business outcomes by being a true partner to the Digital trading teams, providing financial analysis, strategic insights and financial support with a laser focus on delivering sales plans and EBIT targets Active contributor to trade meetings, helping to support trade directors and the wider trade team Deliver commercial, trading and financial insight into opportunities to further accelerate profitable growth Extensive experience of handling data and the ability to translate clear messages from a range of data sources Financial modelling of different sales, margin and fulfilment scenarios Lead the budgeting and forecasting process in your area, working collaboratively with partners across the business to build deliverable plans Particular interest in candidates with experience in online retail operations (DC and store fulfilment and delivery); digital marketing (development and tracking of digital channel plans); customer analysis (segmentation, loyalty, LTV Identify and embed improvements in processes, analysis and tools Work closely with colleagues in Commercial Finance (in Digital and broader Finance Business Partners) as well as across the Finance function Skills/experience/knowledge needed: 3years+ CIMA / ACCA / ACA Qualified Accountant Excellent attention to detail. Strong data analysis and financial modelling skills Ability to work under pressure and to tight deadlines Good interpersonal skills, with a track record of developing positive working relationships with finance and non-finance colleagues Positive, flexible, enthusiastic and driven Advanced skills in Microsoft Excel and PowerPoint.Knowledge of SQL a plus Particular interest in candidates who can demonstrate experience in ecommerce, marketplace, technology or digital sectors more widely We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Apr 09, 2026
Full time
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Senior Commercial Finance Manager - Digital Reporting to: Associate Director Commercial Finance Department: Commercial Finance Location: JD Sports Fashion PLC, Edinburgh House, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR JD Group is a leading global omnichannel retailer of sports fashion and outdoor brands. To support its extensive online operations we are looking for a Senior Commercial Finance Manager in Commercial Finance - Digital to help teams deliver exceptional online performance. As the Senior Commercial Finance Manager - Digital, you will work closely with digital trade colleagues to fully embed financial support into key leadership decision making. Provide commercial finance support to the Associate Director to maximise sales profitably across the digital business Drive successful business outcomes by being a true partner to the Digital trading teams, providing financial analysis, strategic insights and financial support with a laser focus on delivering sales plans and EBIT targets Active contributor to trade meetings, helping to support trade directors and the wider trade team Deliver commercial, trading and financial insight into opportunities to further accelerate profitable growth Extensive experience of handling data and the ability to translate clear messages from a range of data sources Financial modelling of different sales, margin and fulfilment scenarios Lead the budgeting and forecasting process in your area, working collaboratively with partners across the business to build deliverable plans Particular interest in candidates with experience in online retail operations (DC and store fulfilment and delivery); digital marketing (development and tracking of digital channel plans); customer analysis (segmentation, loyalty, LTV Identify and embed improvements in processes, analysis and tools Work closely with colleagues in Commercial Finance (in Digital and broader Finance Business Partners) as well as across the Finance function Skills/experience/knowledge needed: 3years+ CIMA / ACCA / ACA Qualified Accountant Excellent attention to detail. Strong data analysis and financial modelling skills Ability to work under pressure and to tight deadlines Good interpersonal skills, with a track record of developing positive working relationships with finance and non-finance colleagues Positive, flexible, enthusiastic and driven Advanced skills in Microsoft Excel and PowerPoint.Knowledge of SQL a plus Particular interest in candidates who can demonstrate experience in ecommerce, marketplace, technology or digital sectors more widely We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Senior Management Accountant Manchester Hybrid (3 days office) 55,000 - 65,000 + 24 days holiday + 8 bank holidays, bonus and strong benefits package Financial Services The Company This is a well-established UK-based financial services business supporting a large and diverse customer base through its credit and lending solutions. The business has a strong track record of growth and innovation, with a clear strategy focused on expanding its financial services offering and enhancing data-led decision-making. The organisation places a strong emphasis on inclusivity, customer experience and continuous improvement, with a collaborative culture that encourages challenge, development and progression. The finance function plays a key role in driving performance and supporting strategic growth, offering strong exposure to senior stakeholders. The Role Lead the preparation, governance and delivery of monthly management accounts for the financial services division Provide detailed analysis on performance vs prior period and budget, including clear commentary on key variances Oversee weekly KPI reporting, analysing trends and presenting insights to senior stakeholders Produce high-quality reporting packs for monthly committee meetings, including presenting results Business partner with senior stakeholders across financial services, ensuring clear understanding of financial performance Support regulatory reporting requirements, including FCA reporting Take ownership of balance sheet controls, identifying risks and ensuring robust reconciliation processes Act as a key contact for audit, including year-end and interim processes, and preparation of technical papers (including IFRS 9) Drive continuous improvement across reporting, processes and financial controls Manage and develop a direct report, supporting their progression and performance About You Qualified accountant (ACA preferred) Strong experience within financial services Solid understanding of IFRS 9 and expected credit loss (ECL) methodologies Proven ability to analyse complex financial data and communicate insights to non-finance stakeholders Strong commercial awareness with high attention to detail Advanced Excel skills, with SQL and Oracle experience beneficial Confident stakeholder manager, able to influence at senior level Track record of improving processes and driving efficiencies within finance What's on Offer 55,000 - 65,000 Base salary Hybrid working (minimum 3 days in the office) 24 days holiday + bank holidays Annual bonus scheme Pension contribution up to 8% Private medical insurance and life assurance Clear opportunities for career progression within a growing business Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35863 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Apr 08, 2026
Full time
Senior Management Accountant Manchester Hybrid (3 days office) 55,000 - 65,000 + 24 days holiday + 8 bank holidays, bonus and strong benefits package Financial Services The Company This is a well-established UK-based financial services business supporting a large and diverse customer base through its credit and lending solutions. The business has a strong track record of growth and innovation, with a clear strategy focused on expanding its financial services offering and enhancing data-led decision-making. The organisation places a strong emphasis on inclusivity, customer experience and continuous improvement, with a collaborative culture that encourages challenge, development and progression. The finance function plays a key role in driving performance and supporting strategic growth, offering strong exposure to senior stakeholders. The Role Lead the preparation, governance and delivery of monthly management accounts for the financial services division Provide detailed analysis on performance vs prior period and budget, including clear commentary on key variances Oversee weekly KPI reporting, analysing trends and presenting insights to senior stakeholders Produce high-quality reporting packs for monthly committee meetings, including presenting results Business partner with senior stakeholders across financial services, ensuring clear understanding of financial performance Support regulatory reporting requirements, including FCA reporting Take ownership of balance sheet controls, identifying risks and ensuring robust reconciliation processes Act as a key contact for audit, including year-end and interim processes, and preparation of technical papers (including IFRS 9) Drive continuous improvement across reporting, processes and financial controls Manage and develop a direct report, supporting their progression and performance About You Qualified accountant (ACA preferred) Strong experience within financial services Solid understanding of IFRS 9 and expected credit loss (ECL) methodologies Proven ability to analyse complex financial data and communicate insights to non-finance stakeholders Strong commercial awareness with high attention to detail Advanced Excel skills, with SQL and Oracle experience beneficial Confident stakeholder manager, able to influence at senior level Track record of improving processes and driving efficiencies within finance What's on Offer 55,000 - 65,000 Base salary Hybrid working (minimum 3 days in the office) 24 days holiday + bank holidays Annual bonus scheme Pension contribution up to 8% Private medical insurance and life assurance Clear opportunities for career progression within a growing business Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35863 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Store Manager Exeter up to 32,000 Zachary Daniels is exclusively working with an exquisite Store in the heart of Exeter. This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include: Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35861
Apr 08, 2026
Full time
Store Manager Exeter up to 32,000 Zachary Daniels is exclusively working with an exquisite Store in the heart of Exeter. This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include: Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35861
Product Manager Digital & Ecommerce London (Hybrid) Up to £50,000 + Benefits Zachary Daniels are delighted to be partnering with a growing retail business that is continuing to invest in its digital and technology capability, to recruit a Product Manager. This is a fantastic opportunity to join a fast-paced, data-driven environment where you'll take ownership of key digital products and play a central role in shaping the customer experience. Working closely with engineering, data, and commercial teams, you'll be responsible for driving product improvements that deliver real business impact. This role offers strong exposure across ecommerce, customer journeys, and digital transformation initiatives, making it ideal for someone looking to step into a more ownership-led product role. Benefits You'll Enjoy: Competitive salary up to £50,000 Hybrid working (2 days in London) Opportunity to take ownership of key digital products Work closely with senior stakeholders across tech and commercial teams Ongoing investment in digital and product capability Role Responsibilities: Own and manage the roadmap for key digital products across ecommerce and customer experience Work closely with engineering and data teams to deliver product enhancements and new features Translate business requirements into clear product specifications and user stories Prioritise initiatives based on customer impact, performance, and commercial value Analyse product performance and user behaviour to identify opportunities for improvement Collaborate with marketing, trading, and analytics teams to optimise the customer journey Support delivery of digital transformation initiatives across platforms and systems Ensure alignment between product development and wider business strategy About You: Around 2+ years' experience in a Product Manager or Product Owner role Experience working on digital, ecommerce, or customer-facing products Strong understanding of agile delivery and working with engineering teams Commercial mindset with the ability to balance customer needs and business goals Comfortable using data to inform decisions and prioritisation Strong communication skills, able to work with both technical and non-technical stakeholders Experience with G4A and GTM This is a great opportunity for a Product Manager looking to take the next step in their career, gaining real ownership and exposure within a business that is investing heavily in digital and product. Apply today with your most up-to-date CV! BH35792
Apr 07, 2026
Full time
Product Manager Digital & Ecommerce London (Hybrid) Up to £50,000 + Benefits Zachary Daniels are delighted to be partnering with a growing retail business that is continuing to invest in its digital and technology capability, to recruit a Product Manager. This is a fantastic opportunity to join a fast-paced, data-driven environment where you'll take ownership of key digital products and play a central role in shaping the customer experience. Working closely with engineering, data, and commercial teams, you'll be responsible for driving product improvements that deliver real business impact. This role offers strong exposure across ecommerce, customer journeys, and digital transformation initiatives, making it ideal for someone looking to step into a more ownership-led product role. Benefits You'll Enjoy: Competitive salary up to £50,000 Hybrid working (2 days in London) Opportunity to take ownership of key digital products Work closely with senior stakeholders across tech and commercial teams Ongoing investment in digital and product capability Role Responsibilities: Own and manage the roadmap for key digital products across ecommerce and customer experience Work closely with engineering and data teams to deliver product enhancements and new features Translate business requirements into clear product specifications and user stories Prioritise initiatives based on customer impact, performance, and commercial value Analyse product performance and user behaviour to identify opportunities for improvement Collaborate with marketing, trading, and analytics teams to optimise the customer journey Support delivery of digital transformation initiatives across platforms and systems Ensure alignment between product development and wider business strategy About You: Around 2+ years' experience in a Product Manager or Product Owner role Experience working on digital, ecommerce, or customer-facing products Strong understanding of agile delivery and working with engineering teams Commercial mindset with the ability to balance customer needs and business goals Comfortable using data to inform decisions and prioritisation Strong communication skills, able to work with both technical and non-technical stakeholders Experience with G4A and GTM This is a great opportunity for a Product Manager looking to take the next step in their career, gaining real ownership and exposure within a business that is investing heavily in digital and product. Apply today with your most up-to-date CV! BH35792
Customer Experience Manager Department: Customer Service Employment Type: Full Time Location: Manchester We are looking for a Customer Experience Manager to lead and evolve REFY's global customer experience and oversee all customer care operations. Reporting into the Head of Digital, this role sits at the centre of the business and works closely with teams across Ecommerce, Operations, Marketing, Product and Retail to ensure a seamless and elevated experience for our customers. You will own the end-to-end customer journey, lead the Customer Care function, and drive improvements that enhance both customer satisfaction and commercial performance. This role requires someone who can combine strategic thinking with operational leadership, translating customer insight into meaningful improvements across the business. KEY RESPONSIBILITIES Own and evolve REFY's end-to-end customer experience strategy across digital and service touchpoints. Map and optimise key customer journeys, identifying friction points and implementing improvements. Act as the voice of the customer, using feedback, reviews and operational insight to influence business decisions. Lead and continually evolve REFY's global Customer Service function. Oversee the day-to-day running of the team, including ticket flow, SLAs, escalations and operational processes. Coach and develop the team, driving high performance and a consistently strong customer experience. Identify customer pain points and deliver improvements across the full customer journey. Scale the team, tools and systems, introducing automation and analytics to improve efficiency and impact. Optimise customer communication channels to enhance experience and unlock commercial opportunities. Work closely with Operations, Ecommerce, Marketing, Product and Retail teams to improve customer touchpoints. Partner with the Digital team to develop proactive sales, retention and loyalty initiatives. Represent the customer perspective in cross-functional projects and decision making. Analyse customer feedback, reviews and operational data to identify trends and opportunities for improvement. Track CX metrics including CSAT, response times, resolution rates and customer sentiment. Champion community-led customer experience by partnering with Social and Marketing teams to monitor, engage and learn from conversations across social platforms, ensuring customer feedback, sentiment and trends from the community are translated into actionable improvements across the customer journey. SKILLS, KNOWLEDGE AND EXPERIENCE Strong experience in Customer Experience, Customer Care or CX Strategy roles, ideally within ecommerce, beauty or consumer brands with experience managing global programmes (UK, US, ME, EU) Proven experience leading and developing customer care teams. Strong understanding of ecommerce customer journeys and digital-first customer experiences. Experience implementing CX improvements, automation or technology solutions. Comfortable working cross-functionally and influencing stakeholders across the business. Data-driven, able to translate customer insight into actionable improvements. A proactive and commercially minded problem solver who thrives in high-growth environments Experience using Gorgias, Aftership, Shopify, Yotpo, Okendo is desirable OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year's service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
Apr 06, 2026
Full time
Customer Experience Manager Department: Customer Service Employment Type: Full Time Location: Manchester We are looking for a Customer Experience Manager to lead and evolve REFY's global customer experience and oversee all customer care operations. Reporting into the Head of Digital, this role sits at the centre of the business and works closely with teams across Ecommerce, Operations, Marketing, Product and Retail to ensure a seamless and elevated experience for our customers. You will own the end-to-end customer journey, lead the Customer Care function, and drive improvements that enhance both customer satisfaction and commercial performance. This role requires someone who can combine strategic thinking with operational leadership, translating customer insight into meaningful improvements across the business. KEY RESPONSIBILITIES Own and evolve REFY's end-to-end customer experience strategy across digital and service touchpoints. Map and optimise key customer journeys, identifying friction points and implementing improvements. Act as the voice of the customer, using feedback, reviews and operational insight to influence business decisions. Lead and continually evolve REFY's global Customer Service function. Oversee the day-to-day running of the team, including ticket flow, SLAs, escalations and operational processes. Coach and develop the team, driving high performance and a consistently strong customer experience. Identify customer pain points and deliver improvements across the full customer journey. Scale the team, tools and systems, introducing automation and analytics to improve efficiency and impact. Optimise customer communication channels to enhance experience and unlock commercial opportunities. Work closely with Operations, Ecommerce, Marketing, Product and Retail teams to improve customer touchpoints. Partner with the Digital team to develop proactive sales, retention and loyalty initiatives. Represent the customer perspective in cross-functional projects and decision making. Analyse customer feedback, reviews and operational data to identify trends and opportunities for improvement. Track CX metrics including CSAT, response times, resolution rates and customer sentiment. Champion community-led customer experience by partnering with Social and Marketing teams to monitor, engage and learn from conversations across social platforms, ensuring customer feedback, sentiment and trends from the community are translated into actionable improvements across the customer journey. SKILLS, KNOWLEDGE AND EXPERIENCE Strong experience in Customer Experience, Customer Care or CX Strategy roles, ideally within ecommerce, beauty or consumer brands with experience managing global programmes (UK, US, ME, EU) Proven experience leading and developing customer care teams. Strong understanding of ecommerce customer journeys and digital-first customer experiences. Experience implementing CX improvements, automation or technology solutions. Comfortable working cross-functionally and influencing stakeholders across the business. Data-driven, able to translate customer insight into actionable improvements. A proactive and commercially minded problem solver who thrives in high-growth environments Experience using Gorgias, Aftership, Shopify, Yotpo, Okendo is desirable OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year's service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
Store Manager Cambridge up to 38,000 + Bonus Zachary Daniels is exclusively working with an exquisite Store in the heart of Cambridge . This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include : Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information BH35828
Apr 02, 2026
Full time
Store Manager Cambridge up to 38,000 + Bonus Zachary Daniels is exclusively working with an exquisite Store in the heart of Cambridge . This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include : Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information BH35828
Digital Analytics Manager London (Hybrid) Up to 65,000 + Benefits Zachary Daniels are delighted to be partnering with a growing, customer-focused retail business that is investing heavily in its data and digital capability, to recruit a Digital Analytics Manager. This is a key role within the business, responsible for driving digital analytics strategy and enabling data-led decision making across marketing, ecommerce, and customer functions. You'll take ownership of analytics platforms, lead on data integration initiatives, and play a central role in shaping how data is used to drive performance and growth. Benefits You'll Enjoy: Salary up to 65,000 Hybrid working (2 days in London) Opportunity to shape and own digital analytics strategy Work closely with senior leadership and key decision makers Ongoing investment in data and technology Role Responsibilities: Own and manage digital analytics capability across the business, with a focus on GA4 and GTM Manage external analytics partners, ensuring delivery aligns with business objectives Lead the development and execution of a centralised data strategy to support insight generation Drive marketing measurement across multiple brands, delivering insight into performance and ROI Develop and maintain dashboards and reporting using tools such as Power BI and Looker Lead initiatives around customer segmentation and performance marketing optimisation Oversee data accuracy, tracking, and implementation including GA4 optimisation and tag management Contribute to the development of a centralised data warehouse (GCP, BigQuery) Ensure data governance, privacy, and compliance standards are met About You: Deep expertise in GA4 and Google Tag Manager (essential) Strong understanding of digital tracking, attribution, and marketing performance measurement Experience working with BI tools such as Power BI or Looker Familiarity with data warehousing concepts and tools (GCP, BigQuery) Experience managing external partners or agencies Commercial mindset, able to translate data into actionable insights Strong stakeholder management skills, comfortable working with senior leaders This is a fantastic opportunity for a Digital Analytics Manager to take ownership of a critical function within a business that is genuinely investing in data, with the chance to shape strategy, improve performance, and drive measurable impact. Apply today with your most up-to-date CV! BH35783
Apr 01, 2026
Full time
Digital Analytics Manager London (Hybrid) Up to 65,000 + Benefits Zachary Daniels are delighted to be partnering with a growing, customer-focused retail business that is investing heavily in its data and digital capability, to recruit a Digital Analytics Manager. This is a key role within the business, responsible for driving digital analytics strategy and enabling data-led decision making across marketing, ecommerce, and customer functions. You'll take ownership of analytics platforms, lead on data integration initiatives, and play a central role in shaping how data is used to drive performance and growth. Benefits You'll Enjoy: Salary up to 65,000 Hybrid working (2 days in London) Opportunity to shape and own digital analytics strategy Work closely with senior leadership and key decision makers Ongoing investment in data and technology Role Responsibilities: Own and manage digital analytics capability across the business, with a focus on GA4 and GTM Manage external analytics partners, ensuring delivery aligns with business objectives Lead the development and execution of a centralised data strategy to support insight generation Drive marketing measurement across multiple brands, delivering insight into performance and ROI Develop and maintain dashboards and reporting using tools such as Power BI and Looker Lead initiatives around customer segmentation and performance marketing optimisation Oversee data accuracy, tracking, and implementation including GA4 optimisation and tag management Contribute to the development of a centralised data warehouse (GCP, BigQuery) Ensure data governance, privacy, and compliance standards are met About You: Deep expertise in GA4 and Google Tag Manager (essential) Strong understanding of digital tracking, attribution, and marketing performance measurement Experience working with BI tools such as Power BI or Looker Familiarity with data warehousing concepts and tools (GCP, BigQuery) Experience managing external partners or agencies Commercial mindset, able to translate data into actionable insights Strong stakeholder management skills, comfortable working with senior leaders This is a fantastic opportunity for a Digital Analytics Manager to take ownership of a critical function within a business that is genuinely investing in data, with the chance to shape strategy, improve performance, and drive measurable impact. Apply today with your most up-to-date CV! BH35783
Vitae Financial Recruitment Limited
St. Albans, Hertfordshire
Senior Commercial Finance Manager - Tech-Focused Retail Hertfordshire (Hybrid)£75,000 - £85,000 + 20% Bonus + Excellent BenefitsOur client, a forward-thinking consumer and retail technology business, is seeking a Senior Commercial Finance Manager to help drive strategic growth and innovation across its digital channels and omnichannel platforms. This is a key commercial leadership role, supporting the integration of finance and technology to optimise performance in a fast-paced, data-rich retail environment.This position has a clear path to Head of Finance within 18-24 months, offering a high-impact role within a business that values digital transformation, data-driven decisions, and agile financial leadership.Key Responsibilities:- Partner with Technology and Marketing Leaders to shape long-term digital growth strategies, identifying smart investments in brand, platform development, and customer experience innovations.- Evaluate digital pricing, promotional mechanics, and value architecture to unlock profitable growth across eCommerce and retail tech channels.- Lead commercial financial planning and forecasting to support data-driven decision making, particularly in relation to digital product performance and ROI on tech investments.- Own financial input into brand and digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability.- Maintain clear insight into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts.- Develop robust business cases for technology investments, including platforms, tools, digital innovation, and marketing tech - ensuring returns meet both consumer impact and financial hurdle rates.- Influence strategic decisions through compelling commercial insights, backed by data and aligned to evolving technology and customer trends.- Build and evolve advanced financial modelling tools and dashboards, enhancing speed and quality of decision-making across business functions.- Model innovation-led initiatives, particularly those that leverage technology (e.g. AI-powered personalisation, subscription models, fulfilment automation), to assess margin and scalability potential.- Be a mentor and leader to junior finance and cross-functional team members, setting a high bar for strategic, tech-savvy financial business partnering.About You:- Fully qualified accountant (ACA / ACCA / CIMA) with a strong background in commercial finance.- Experience working in technology-led retail, consumer digital, or eCommerce environments highly advantageous.- Able to demonstrate strong business partnering with marketing, digital, and product teams.- A strategic thinker with a passion for performance improvement, innovation, and leveraging data/technology to unlock growth.- Comfortable working in fast-paced, digitally evolving environments where customer expectations and platform capabilities shape decisions.This is a fantastic opportunity to join a tech-driven retail brand at a pivotal time in its digital and commercial evolution. If you're looking to play a key role in the transformation of finance within a business that blends retail heritage with technology innovation, we'd love to hear from you.AGY - Vitae Financial RecruitmentWe Exist To Be Different - Membership NOT Registration
Apr 01, 2026
Full time
Senior Commercial Finance Manager - Tech-Focused Retail Hertfordshire (Hybrid)£75,000 - £85,000 + 20% Bonus + Excellent BenefitsOur client, a forward-thinking consumer and retail technology business, is seeking a Senior Commercial Finance Manager to help drive strategic growth and innovation across its digital channels and omnichannel platforms. This is a key commercial leadership role, supporting the integration of finance and technology to optimise performance in a fast-paced, data-rich retail environment.This position has a clear path to Head of Finance within 18-24 months, offering a high-impact role within a business that values digital transformation, data-driven decisions, and agile financial leadership.Key Responsibilities:- Partner with Technology and Marketing Leaders to shape long-term digital growth strategies, identifying smart investments in brand, platform development, and customer experience innovations.- Evaluate digital pricing, promotional mechanics, and value architecture to unlock profitable growth across eCommerce and retail tech channels.- Lead commercial financial planning and forecasting to support data-driven decision making, particularly in relation to digital product performance and ROI on tech investments.- Own financial input into brand and digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability.- Maintain clear insight into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts.- Develop robust business cases for technology investments, including platforms, tools, digital innovation, and marketing tech - ensuring returns meet both consumer impact and financial hurdle rates.- Influence strategic decisions through compelling commercial insights, backed by data and aligned to evolving technology and customer trends.- Build and evolve advanced financial modelling tools and dashboards, enhancing speed and quality of decision-making across business functions.- Model innovation-led initiatives, particularly those that leverage technology (e.g. AI-powered personalisation, subscription models, fulfilment automation), to assess margin and scalability potential.- Be a mentor and leader to junior finance and cross-functional team members, setting a high bar for strategic, tech-savvy financial business partnering.About You:- Fully qualified accountant (ACA / ACCA / CIMA) with a strong background in commercial finance.- Experience working in technology-led retail, consumer digital, or eCommerce environments highly advantageous.- Able to demonstrate strong business partnering with marketing, digital, and product teams.- A strategic thinker with a passion for performance improvement, innovation, and leveraging data/technology to unlock growth.- Comfortable working in fast-paced, digitally evolving environments where customer expectations and platform capabilities shape decisions.This is a fantastic opportunity to join a tech-driven retail brand at a pivotal time in its digital and commercial evolution. If you're looking to play a key role in the transformation of finance within a business that blends retail heritage with technology innovation, we'd love to hear from you.AGY - Vitae Financial RecruitmentWe Exist To Be Different - Membership NOT Registration
Job Title: Head of Retail Reporting To: Director of Operations & People Salary: £50,000 per annum (pro rata) Hours: 37.5 hours per week Part-time / flexible working arrangements will be considered Duration: Fixed Term 6 months Location: Alder Hey Children s Charity (Old Swan & Huyton shops), Liverpool Job Purpose The Head of Retail will provide strategic leadership and expert insight to review, strengthen and evolve Alder Hey Children s Charity s retail operation during a six-month period of strategic development. Working closely with the Director of Operations & People, the postholder will undertake a comprehensive review of the charity s retail portfolio, identifying opportunities to maximise income, improve operational effectiveness and enhance supporter engagement. The role will assess the current retail model, including shop performance, operational structures, processes and growth opportunities, and develop clear recommendations and a practical roadmap for the future development of retail income at Alder Hey Children s Charity. This is a highly collaborative role requiring strong commercial insight, charity retail expertise and the ability to translate analysis into actionable plans that will support the charity s long-term income growth and sustainability. Main Duties / Tasks Strategic Review and Development Lead a comprehensive strategic review of Alder Hey Children s Charity s retail operations, including shop performance, operational structure, systems and processes Assess the current retail model to identify opportunities for income growth, efficiency improvements and enhanced supporter engagement Benchmark retail performance against charity sector best practice and comparable retail operations Develop strategic recommendations and a clear roadmap to strengthen long-term sustainability and growth Retail Performance and Commercial Insight Analyse financial performance, sales data, stock flow and operational costs across the retail portfolio Identify opportunities to improve profitability, operational efficiency and customer experience Review pricing, merchandising, stock management and donation processes to optimise retail income Provide clear insights and reporting to inform strategic decision-making by the senior leadership team Operational Improvement Review existing retail processes, structures and ways of working to identify improvements Introduce practical operational improvements during the contract period where appropriate Ensure compliance with best practice in Gift Aid, health and safety and charity retail standards Future Growth Opportunities Identify opportunities for growth, innovation or diversification, including new retail formats or channels Assess opportunities to strengthen community engagement and donation generation Support development of a longer-term retail strategy aligned to wider income generation ambitions Leadership and Collaboration Provide leadership and support to the retail team, fostering a positive and collaborative culture Work closely with fundraising, marketing and operations teams to integrate retail into wider strategy Build strong relationships with volunteers, supporters and key stakeholders Reporting and Strategic Recommendations Provide regular updates to senior leadership on findings, opportunities and progress Deliver a final strategic report with key findings, recommendations and a clear action plan Other Duties Act as an ambassador for Alder Hey Children s Charity in line with organisational values Contribute positively as part of the wider team, including supporting fundraising events where required Undertake any other reasonable duties as requested by your line manager Person Specification Qualifications, Knowledge and Experience Essential: Significant experience in retail leadership, ideally within a multi-site or charity retail environment Proven experience delivering retail strategies that drive income growth Experience managing budgets and financial performance Experience leading and developing teams, including volunteers Strong understanding of retail operations (stock, merchandising, customer experience) Experience analysing performance data to inform decision-making Experience working within charity retail Desirable: Experience reviewing or transforming retail operations Experience developing ecommerce or digital retail channels Skills and Attributes Essential: Commitment to equality, diversity and collaborative working Excellent communication skills (written and verbal) Strong relationship-building skills Ability to analyse data and inform strategic decisions Self-motivated with a positive attitude in a fast-paced environment Strong organisational skills with ability to adapt to changing priorities Ability to work both independently and as part of a team Understanding of confidentiality and data protection requirements Strong IT skills, including Microsoft packages Additional Requirements Essential: Strong interest in working for a children s health charity Commitment to the values of Alder Hey Children s Charity Willingness to support wider charity activities Desirable: Willingness to occasionally work outside normal office hours Our Values At Alder Hey Children s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families. Courage We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. We are unstoppable. Together We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. We respect, celebrate diversity and empower each other. Passion We are passionate about what we do and why we do it. We inspire others and grow together. Magic We are creative, fun and child-led. We create special moments and go the extra mile for our patients. Additional Information This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs. Alder Hey Children s Charity will make reasonable adjustments for applicants where required. We are committed to equal opportunities and welcome applications from all sections of the community. We are committed to safeguarding children and vulnerable adults. The post holder will be required to complete an enhanced DBS disclosure check.
Mar 30, 2026
Full time
Job Title: Head of Retail Reporting To: Director of Operations & People Salary: £50,000 per annum (pro rata) Hours: 37.5 hours per week Part-time / flexible working arrangements will be considered Duration: Fixed Term 6 months Location: Alder Hey Children s Charity (Old Swan & Huyton shops), Liverpool Job Purpose The Head of Retail will provide strategic leadership and expert insight to review, strengthen and evolve Alder Hey Children s Charity s retail operation during a six-month period of strategic development. Working closely with the Director of Operations & People, the postholder will undertake a comprehensive review of the charity s retail portfolio, identifying opportunities to maximise income, improve operational effectiveness and enhance supporter engagement. The role will assess the current retail model, including shop performance, operational structures, processes and growth opportunities, and develop clear recommendations and a practical roadmap for the future development of retail income at Alder Hey Children s Charity. This is a highly collaborative role requiring strong commercial insight, charity retail expertise and the ability to translate analysis into actionable plans that will support the charity s long-term income growth and sustainability. Main Duties / Tasks Strategic Review and Development Lead a comprehensive strategic review of Alder Hey Children s Charity s retail operations, including shop performance, operational structure, systems and processes Assess the current retail model to identify opportunities for income growth, efficiency improvements and enhanced supporter engagement Benchmark retail performance against charity sector best practice and comparable retail operations Develop strategic recommendations and a clear roadmap to strengthen long-term sustainability and growth Retail Performance and Commercial Insight Analyse financial performance, sales data, stock flow and operational costs across the retail portfolio Identify opportunities to improve profitability, operational efficiency and customer experience Review pricing, merchandising, stock management and donation processes to optimise retail income Provide clear insights and reporting to inform strategic decision-making by the senior leadership team Operational Improvement Review existing retail processes, structures and ways of working to identify improvements Introduce practical operational improvements during the contract period where appropriate Ensure compliance with best practice in Gift Aid, health and safety and charity retail standards Future Growth Opportunities Identify opportunities for growth, innovation or diversification, including new retail formats or channels Assess opportunities to strengthen community engagement and donation generation Support development of a longer-term retail strategy aligned to wider income generation ambitions Leadership and Collaboration Provide leadership and support to the retail team, fostering a positive and collaborative culture Work closely with fundraising, marketing and operations teams to integrate retail into wider strategy Build strong relationships with volunteers, supporters and key stakeholders Reporting and Strategic Recommendations Provide regular updates to senior leadership on findings, opportunities and progress Deliver a final strategic report with key findings, recommendations and a clear action plan Other Duties Act as an ambassador for Alder Hey Children s Charity in line with organisational values Contribute positively as part of the wider team, including supporting fundraising events where required Undertake any other reasonable duties as requested by your line manager Person Specification Qualifications, Knowledge and Experience Essential: Significant experience in retail leadership, ideally within a multi-site or charity retail environment Proven experience delivering retail strategies that drive income growth Experience managing budgets and financial performance Experience leading and developing teams, including volunteers Strong understanding of retail operations (stock, merchandising, customer experience) Experience analysing performance data to inform decision-making Experience working within charity retail Desirable: Experience reviewing or transforming retail operations Experience developing ecommerce or digital retail channels Skills and Attributes Essential: Commitment to equality, diversity and collaborative working Excellent communication skills (written and verbal) Strong relationship-building skills Ability to analyse data and inform strategic decisions Self-motivated with a positive attitude in a fast-paced environment Strong organisational skills with ability to adapt to changing priorities Ability to work both independently and as part of a team Understanding of confidentiality and data protection requirements Strong IT skills, including Microsoft packages Additional Requirements Essential: Strong interest in working for a children s health charity Commitment to the values of Alder Hey Children s Charity Willingness to support wider charity activities Desirable: Willingness to occasionally work outside normal office hours Our Values At Alder Hey Children s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families. Courage We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. We are unstoppable. Together We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. We respect, celebrate diversity and empower each other. Passion We are passionate about what we do and why we do it. We inspire others and grow together. Magic We are creative, fun and child-led. We create special moments and go the extra mile for our patients. Additional Information This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs. Alder Hey Children s Charity will make reasonable adjustments for applicants where required. We are committed to equal opportunities and welcome applications from all sections of the community. We are committed to safeguarding children and vulnerable adults. The post holder will be required to complete an enhanced DBS disclosure check.
Finance Manager Stockport Onsite 50,000 - 60,000 + benefits + 25 holidays Retail/E-commerce The Company This is a global retail business specialising in apparel, footwear and accessories, partnering with some of the most recognised brands across sport and fashion. With a strong e-commerce platform and international reach, the business operates across both UK and US entities and continues to scale within a fast-paced, entrepreneurial environment. The Role Take full ownership of the finance function across UK and US entities Lead the production of monthly management accounts, including full P&L, balance sheet and cash flow reporting Drive the month-end close process, ensuring accuracy and timeliness across all areas Provide commercial insight on sales, margins, pricing and promotions to support decision making Own budgeting, forecasting and financial planning processes across the business Manage cash flow forecasting and working capital performance Oversee and develop the transactional finance team (AP/AR and payroll) Strengthen financial controls, processes and reporting efficiency About You ACA / ACCA / CIMA qualified (or equivalent) Proven experience operating at the Finance Manager level or ready to step up Strong technical accounting background with hands-on reporting experience Experience managing or developing junior finance staff Multi-entity experience, ideally with exposure to international operations Background in retail, e-commerce or consumer goods is highly desirable Commercially minded with strong analytical and business partnering skills What's on Offer Salary: 50,000 - 60,000 Working setup: Onsite Benefits: Competitive package and employee perks Holidays: 25 days holiday + BH Progression: Opportunity to shape and develop the finance function within a growing international business Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35794
Mar 28, 2026
Full time
Finance Manager Stockport Onsite 50,000 - 60,000 + benefits + 25 holidays Retail/E-commerce The Company This is a global retail business specialising in apparel, footwear and accessories, partnering with some of the most recognised brands across sport and fashion. With a strong e-commerce platform and international reach, the business operates across both UK and US entities and continues to scale within a fast-paced, entrepreneurial environment. The Role Take full ownership of the finance function across UK and US entities Lead the production of monthly management accounts, including full P&L, balance sheet and cash flow reporting Drive the month-end close process, ensuring accuracy and timeliness across all areas Provide commercial insight on sales, margins, pricing and promotions to support decision making Own budgeting, forecasting and financial planning processes across the business Manage cash flow forecasting and working capital performance Oversee and develop the transactional finance team (AP/AR and payroll) Strengthen financial controls, processes and reporting efficiency About You ACA / ACCA / CIMA qualified (or equivalent) Proven experience operating at the Finance Manager level or ready to step up Strong technical accounting background with hands-on reporting experience Experience managing or developing junior finance staff Multi-entity experience, ideally with exposure to international operations Background in retail, e-commerce or consumer goods is highly desirable Commercially minded with strong analytical and business partnering skills What's on Offer Salary: 50,000 - 60,000 Working setup: Onsite Benefits: Competitive package and employee perks Holidays: 25 days holiday + BH Progression: Opportunity to shape and develop the finance function within a growing international business Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35794
Ecommerce Trading Manager A British design, & heritage style brand that embraces British heritage design, responsible sourcing, and timeless style are recruiting for an eCommerce Trading Manager who will lead the online trading performance the brand The role will be pivotal in driving profitable growth, optimising site performance, and delivering outstanding customer experiences that reflect the brand's values and personality. The role will lead the eCommerce trading team to ensure the brands digital channel is performing to its full potential - from launch planning and conversion optimisation to promotional execution and trading insight. Shopify experience is a must here Key Responsibilities Trading & Commercial Performance Lead group eCommerce trading strategy, driving sales, profit, and growth across the dedicated brands. Oversee daily and weekly performance, ensuring sales, AOV, and margin targets are met. Plan and execute trading calendars, promotions, and launches with brand and merchandising teams. Work closely with the merchandising team on stock and pricing to maximise availability and protect brand integrity. Optimise DTC and third-party channels for performance and profitability. Drive global trading strategies, tailoring creative and communications to each market. Customer Experience & Optimisation Champion continuous improvement in CRO, UX, and on-site merchandising. Ensure storytelling and product presentation reflect each brand authentically. Partner with tech and ops to maintain seamless site performance. Use data and insights to enhance conversion, engagement, and retention. Work with the brand ecommerce teams to develop SEO strategy, across traditional search engines and AI platforms. Leadership & Collaboration Lead and develop a high-performing trading team across the brand. Align with Marketing, CRM, Merchandising, Product and Performance teams to connect traffic and conversion goals. Drive collaboration and continuous improvement across all eCommerce functions. Reporting & Insight Own trading reports and dashboards, translating data into actionable growth plans. Share digital retail insights and trends to guide innovation and strategy. Assess, maintain and promote social and environmental performance throughout the Team in line with the company's Corporate, Social, Responsibility (CSR) Policy, Values and Mission Skils & Experience Proven success in senior online trading or commercial roles. Strong fashion retail background, ideally within premium or sustainable brands. Experience managing multi-brand or multi-site operations. Advanced analytical skills with GA4 and trading dashboards. BH35774
Mar 27, 2026
Full time
Ecommerce Trading Manager A British design, & heritage style brand that embraces British heritage design, responsible sourcing, and timeless style are recruiting for an eCommerce Trading Manager who will lead the online trading performance the brand The role will be pivotal in driving profitable growth, optimising site performance, and delivering outstanding customer experiences that reflect the brand's values and personality. The role will lead the eCommerce trading team to ensure the brands digital channel is performing to its full potential - from launch planning and conversion optimisation to promotional execution and trading insight. Shopify experience is a must here Key Responsibilities Trading & Commercial Performance Lead group eCommerce trading strategy, driving sales, profit, and growth across the dedicated brands. Oversee daily and weekly performance, ensuring sales, AOV, and margin targets are met. Plan and execute trading calendars, promotions, and launches with brand and merchandising teams. Work closely with the merchandising team on stock and pricing to maximise availability and protect brand integrity. Optimise DTC and third-party channels for performance and profitability. Drive global trading strategies, tailoring creative and communications to each market. Customer Experience & Optimisation Champion continuous improvement in CRO, UX, and on-site merchandising. Ensure storytelling and product presentation reflect each brand authentically. Partner with tech and ops to maintain seamless site performance. Use data and insights to enhance conversion, engagement, and retention. Work with the brand ecommerce teams to develop SEO strategy, across traditional search engines and AI platforms. Leadership & Collaboration Lead and develop a high-performing trading team across the brand. Align with Marketing, CRM, Merchandising, Product and Performance teams to connect traffic and conversion goals. Drive collaboration and continuous improvement across all eCommerce functions. Reporting & Insight Own trading reports and dashboards, translating data into actionable growth plans. Share digital retail insights and trends to guide innovation and strategy. Assess, maintain and promote social and environmental performance throughout the Team in line with the company's Corporate, Social, Responsibility (CSR) Policy, Values and Mission Skils & Experience Proven success in senior online trading or commercial roles. Strong fashion retail background, ideally within premium or sustainable brands. Experience managing multi-brand or multi-site operations. Advanced analytical skills with GA4 and trading dashboards. BH35774
